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An Examination of the Values That Motivate Socially Conscious and Frugal Consumer Behaviours Miriam Pepper1, Tim Jackson1 and David Uzzell2

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An Examination of the Values That Motivate Socially Conscious and Frugal Consumer Behaviours Miriam Pepper1, Tim Jackson1 and David Uzzell2 International Journal of Consumer Studies ISSN 1470-6423 An examination of the values that motivate socially conscious and frugal consumer behaviours Miriam Pepper1, Tim Jackson1 and David Uzzell2 1Centre for Environmental Strategy, University of Surrey, UK 2Department of Psychology, University of Surrey, UK Keywords Abstract Consumer behaviour, frugality, sustainable consumption, values. This article extends social psychological research on the motivations for sustainable consumption from the predominant domain of ecologically conscious consumer behaviour Correspondence: Tim Jackson, Centre for to socially conscious and frugal consumer behaviours. A UK-based survey study examines Environmental Strategy, University of Surrey, relationships between socially conscious and frugal consumer behaviours and Schwartz’s Guildford, Surrey GU2 7XH, UK. value types, personal and socio-political materialism, and demographics among the general E-mail: [email protected] public. Socially conscious consumer behaviour, like its ecological counterpart, appears to be an expression of pro-social values. In contrast, frugal consumer behaviour relates doi: 10.1111/j.1470-6431.2009.00753.x primarily to low personal materialism and income constraints. As such, it does not yet represent a fully developed moral challenge to consumerism. Introduction behaviour (Roberts, 1993). This is consumer behaviour under- taken with the intention of having a positive (or less negative) ‘Sustainable consumption’ as a discourse, a field of enquiry and a effect on other people, and relates to issues such as labour rights course of action, has arisen within a context of growing awareness and the impacts of businesses on the communities in which they of the ecological limitations on human activity. Sustainable con- operate (e.g. Cowe and Williams, 2000). sumption is a broad and contested concept that concerns the inter- Key to sustainable consumption debates is the extent to which action of social and ecological issues such as environmental sustainability requires consuming less or merely consuming ‘dif- protection, human needs, quality of life, and intra-generational ferently’ (Jackson and Michaelis, 2003, p. 15). Aside from the and inter-generational equity (see Jackson and Michaelis, 2003, ecological pressures and growing social inequalities that charac- p. 14 for a range of definitions). Its development marks an expan- terize global consumption, some critics maintain that consumerism sion of the sustainability agenda from production issues like eco- fails to improve human well-being, even for its apparent beneficia- logical efficiency into the realm of consumption and the consumer. ries (e.g. Kasser, 2002). There is evidence that substantial numbers Social scientific research into sustainable consumption has of people in affluent societies are questioning continued consump- become a burgeoning field across many perspectives, including in tion growth, and are choosing to make changes in their lifestyles economics, anthropology, psychology, sociology, human geogra- that entail earning less money (e.g. Schor, 1998; Hamilton, 2003). phy and marketing (for overviews, see e.g. Princen et al., 2002; This opens the way for sustainable consumption research that Reisch and Røpke, 2004; Jackson, 2006b). Considering psycho- examines frugal consumer behaviour, regardless of whether such logical approaches, a large body of research has examined the behaviour is undertaken with pro-social or pro-environmental factors that influence ecologically conscious consumer behaviour, intent. Frugal consumer behaviour (frugality) is defined as the that is, consumer behaviour undertaken with the intention of limiting of expenditures on consumer goods and services, and is having a positive (or less negative) effect on the environment characterized by both restraint in acquiring possessions and (Roberts, 1993). Among these influences, much is now known resourcefulness in using them (Lastovicka et al., 1999). Research about factors and processes considered to be internal to the indi- into more frugal lifestyles is an emerging field, particularly in the vidual (albeit socially acquired and/or influenced), such as world- case of voluntary simplicity (e.g. McDonald et al., 2006). views, values, personal norms, beliefs and attitudes, as well as The aim of this article is to extend psychological research on external forces, for example, social norms, financial incentives the internal motivations for socially conscious and frugal con- and infrastructural constraints (for an overview, see e.g. Jackson, sumer behaviours. These domains are under-researched by com- 2005). Another much smaller, although rapidly growing, body of parison with the domain of ecologically conscious consumer research (e.g. Harrison et al., 2005) concerns a distinct but related behaviour. Yet, such behaviours are key to understanding sustain- form of consumption known as socially conscious consumer able consumption. The article starts with an overview of values as 126 International Journal of Consumer Studies 33 (2009) 126–136 © The Authors Journal compilation © 2009 Blackwell Publishing Ltd M. Pepper et al. Values and sustainable consumer behaviours motivators of consumer behaviour, and refers specifically to Table 1 Motivational value types Schwartz’s value theory and to the particular values of personal Value type Description Example values and socio-political materialism. Next, hypotheses relating socially conscious consumer behaviour and frugal consumer behaviour Power Social status and prestige, control Social power to the values are developed and tested by means of a quantita- or dominance over people and Authority tive UK-based survey of the general public. Finally, the implica- resources tions, limitations and potential extensions of the research are Achievement Personal success through Successful discussed. demonstrating competence Capable according to social standards Hedonism Pleasure and sensuous gratification Pleasure Value theory and consumer behaviour for oneself Enjoying life Stimulation Excitement, novelty and challenge Daring Values provide ‘guides for living the best way possible’ for in life Exciting life individuals, social groups and cultures (Rohan, 2000, p. 263). Self-direction Independent thought and action – Creativity More specifically, values are defined as enduring beliefs that choosing, creating, exploring Freedom pertain to desirable end states or behaviours, transcend specific Universalism Understanding, appreciation, Social justice situations, guide selection or evaluation of behaviour and events, tolerance and protection for the Protecting the and are ordered by importance (Schwartz and Bilsky, 1987, welfare of all people and for environment p. 551). Individuals are understood to acquire values through nature socialization and learning experiences (e.g. Rokeach, 1973, Benevolence Preservation and enhancement of Helpful pp. 23–24), and the particular relevance of values to ecologically the welfare of people with Forgiving conscious consumer behaviour is said to be because of the nature whom one is in frequent of environmental issues as ‘social dilemmas’, where short-term personal contact narrow individual interests conflict with the longer term social Tradition Respect, commitment and Humble interest (e.g. Osbaldiston and Sheldon, 2002). Accordingly, acceptance of the customs and Devout researchers have consistently demonstrated the importance of ideas that traditional culture or values that transcend selfishness and promote the welfare of religion provide others (including nature) for this behavioural domain (e.g. Karp, Conformity Restraint of actions, inclinations Politeness 1996; Stern et al., 1999; Milfont et al., 2006). While most of and impulses likely to upset or Obedient these studies are correlational, the presumption that causality harm others and violate social proceeds predominantly from values through to behaviour is expectations or norms given support by Thøgerson and Ölander’s (2002) longitudinal Security Safety, harmony and stability of National security society, of relationships and of Social order study. self Values are fairly distal influences on consumer behaviour; their impact is mediated and moderated by factors such as worldviews, Adapted from Schwartz (1994, p. 22). personal norms, the self-concept, attitudes, and situational or con- textual influences (see Rohan, 2000 for an overview). As such, the predictive power of values for ecologically conscious consumer In terms of the content of human values, the theory specifies 10 behaviour is often low, ranging between just a few percent (e.g. motivational value types (see Table 1), which are operationalized Thøgerson and Grunert-Beckmann, 1997) up to approximately by a battery of 56 or 57 individual values contained in the 20% (e.g. Karp, 1996). This so-called ‘value-action gap’ (Verplan- Schwartz Value Survey (SVS). The value structure (i.e. the set of ken and Holland, 2002) does not, however, invalidate the use of relationships between values) is theoretically grounded in the value theory for understanding behavioural motivations. Ignoring compatibility of and conflicts between values. Multidimensional mediating and moderating constructs is justified when examining scaling of respondents’ ratings of the importance of the values more general patterns of behaviour, and is helpful for a first yields a circular structure known as a circumplex (see Fig. 1). approximation and for reasons of parsimony (Thøgerson and Value types whose pursuit is
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