the publication of the J TEXASeweTexas Jewelers Association lSpringer 2008 HOT STUFF! What Tucson Had to Feature This Year THE GOLD Survival Guide Answers for De Beers’ SETTLEMENT QUESTIONS PRSRT STD U.S. Postage 2008 TJA PAID ANNUAL CONFERENCE Permit #372 Austin, TX September 13-14, 2008 San Antonio INSIDE Spring 2008 EXECUTIVE BOARD President T H I S I S S U E Doug Jackson Jewel Mart - D Jackson Co. Paris, TX 903-785-7100
[email protected] FEATURES HOT STUFF! . 6 President Elect Mark Priest By Diana Jarrett—Find out what was HOT in Tucson this spring, which featured Legend Jewelers weeks of frenetic trading at the world’s largest gem bazaar. San Angelo, TX 325-653-0112
[email protected] THE GOLD SURVIVAL GUIDE . 10 By Julie Tereshchuk—As gold sky-rockets, how can savvy jewelers keep their Vice President feet on the ground? Eric Wright Village Goldsmith Jewelers Dallas, TX JEWELERS OF AMERICA HELPS MEMBERS ANSWER CONSUMER 972-934-0449 AND MEDIA QUESTIONS ON DE BEERS SETTLEMENT . 16
[email protected] Secretary/Treasurer THE 4 CS OF COACHING SKILLS . 17 Robert Harrison By Nancy Friedman—How Concurrence, Content, Commitment and Harrison Jewelers Austin, Texas 78731 Congratulations can change your business. 512-345-9396
[email protected] THE GREAT ESCAPE . 18 Past President By Thomas E. Houck—Developing an Exit Strategy Peter LeCody Fast-Fix Jewelry Repair Dallas, TX THE 4 THINGS EVERY STAFF MEMBER CAN DO TO INCREASE 214-361-2811 SALES AND PROFITS . 22 fastfix@fastfix.com By Bob Janet—Contact with every customer every time must be a great customer experience.