Report 2018 รายงานประจําป 2561
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THONBURI HEALTHCARE GROUP PUBLIC COMPANY LIMITED ANNUAL REPORT 2018 รายงานประจําป 2561 Call Center 02 487 2000 l www.thg.co.th THON CORE VALUES TREASURE LIVES We treasure everyone’s quality of T life and we strive to offer the best care without discrimination of any persons or groups HONEST We work on the principles of honesty and H transparency, offering only necessary and desired products and services. We also approach our work with humility and respect for patients’ dignity OPTIMISTIC We look towards the future with O optimism, constantly searching for innovative ways to improve our services and business performance NURTURING Because our people are our greatest N asset, we will nurture and keep developing our employees to be the best healthcare professionals for our customers 2 Message from the Chairman 3 Message from the CEO 4 Board of Directors 6 Executives and Corporate Secretary 7 Profile of Board of Directors, Executives and Corporate Secretary 19 Organizational Structure 20 Shareholding Structure of the Company 21 Other Investments 22 Financial Highlights 24 Corporate Social Responsibilities 35 Policy and Business Overview 38 Major Changes and Developments 39 Revenue Structure 40 Business Description 46 Securities and Shareholders Information 48 Management Structure 57 Risk Factors 61 Management Discussion and Analysis 67 Report on the Board of Directors’ Responsibility towards the Financial Statements 69 Independent Auditor’s Report and Financial Statement 186 Audit Committee Report 188 Corporate Governance 209 Internal Control and Risk Management 212 Related Transactions 218 Other Important Information Please see more information from the Annual Registration Statement (Form 56-1) of the Company as shown in www.sec.or.th. or the company’s website Message from the Chairman Family plays an important role in individual’s good health. Emphasizing the importance of healthcare to family members in every stage of life will encourage good physical development, reduce risk of health issues, and increase longevity. In the year 2018, the management and employees of THG had devoted themselves to manage mega-project investments that serve the needs of all family members, namely Jin Wellbeing County Project and Thonburi Health Village Project. The projects offer integration of medical innovations for seniors, including medical services, rehabilitation, healthcare, and senior home care. They are designed to provide comfort, and equipped with facilities, for seniors. In addition, family members can enjoy living with seniors. Jin Wellbeing County Project is the Company’s first project and it has been opened for residence and services since December 2018. In addition, the Company invested in Thonburi Bamrungmuang Hospital, a specialized health care center providing 6-star personalized care, with medical tourism customers and families with varied requirements as target groups. The hospital consists of various innovation centers such as Digital Dental Center, Thonburi Diabetic Wound Care, IVF Center, and Child Development Center. It was granted license to operate hospital in December 2018 and had its opening in January 2019. In respect of investment in medical services overseas, Ar Yu International Hospital, located in Yangon, Myanmar, opened its OPD service in September 2018 and was granted license for overnight care in February 2019. It is considered the first Thai hospital to open full services in Myanmar and the hospital has been well received by customers. The operating performance of the year 2018, revenues of THG has increased from medical services, healthcare solutions provider and other businesses. It is due to investment in the big project as mentioned above which will gradually recognize revenue in the year 2019, resulting in a decrease in net profit of the year 2018 as follows: Year 2017 Year 2018 Growth % Total revenues Baht 6,612 million Baht 7,094 million 7.3 Net profits Baht 554 million Baht 348 million -37.2 I thank you all shareholders for having confidence in vision and mission of THG to protect your and your family members’ happiness in every stage of life. 2 ANNUAL REPORT 2561 ANNUAL REPORT 2018 Thonburi Healthcare Group Thonburi Healthcare Group Message from the Chief Executive Officer THG, as one of the leading integrated medical and healthcare service providers, has been pursuing the Board of Directors’ vision to be hospitals which provide high standard medical services to Thai people at affordable prices and to those foreigners who have trust and confidence in Thailand’s medical services. Throughout the year 2018, THG has made various developments, including development of its service quality and manpower by recruiting professional doctors, nurses and executives with modern perceptions to become part of the Company’s teams of finance, marketing, innovative development, particularly information technology development, and human resource management. THG as a well-established medical service provider, together with its selected professionals, has uplifted service quality and improved quality of professionals and information technology up to international standard level for its hospitals in Thailand and neighboring countries, such as Welly Hospital in Weihai, Shandong Province, the Republic of China and Ar Yu International Hospital in Yangon, Myanmar. Not only is THG a shareholder of Welly Hospital and Ar Yu International Hospital, THG also operates the hospitals. By doing business in important current trading partners of Thailand such as the Republic of China and Myanmar, THG also has an important role in representing Thailand as the country’s brand ambassador. It is believed that such countries will gain increasing importance as top countries for foreign investment in the near future THG developed existing and recruited new personnel to provide services for seniors. Jin Wellbeing County Project has been developed as a prototype for senior care services, involving special designs suitable for providing care, comfort, safety, and standard medical services to seniors. More importantly, seniors require adjustments on their financial needs in order to reach balance, stability, and sustainability in financial management during their retirement. THG’s has successfully completed its major investments during the past two years and the year 2019 will be a significant year for THG to reap the rewards. Not only has professional operations and business planning, but THG also adheres to the principles of good governance in management in order to lead the organization to have sustainable and transparent growth, such as promoting and supporting whistleblowing policy about illegal acts, business ethics, corruption or deficiency of the internal control system of THG and its subsidiaries, providing an opportunity for shareholders to propose agenda and nominate persons to be directors of THG in advance for the Annual General Meeting of Shareholders. THG’s management has confidence in leading THG to become Thailand’s leading medical and healthcare service provider, providing solutions to health issues and accessible services to Thai people. On behalf of the management, I thank you all shareholders and investors for always placing trust and confidence in THG. ANNUAL REPORT 2561 ANNUAL REPORT 2018 3 Thonburi Healthcare Group Thonburi Healthcare Group Board of Directors Thonburi Healthcare Group PCL. Dr. Boon Vanasin Chairman Dr. Tanatip Suppradit Mrs. Kannika Ngamsophee Mr. Virachai Srikajon Vice Chairman Independent Director, Chairman of Independent Director, Audit Committee and Member of Chairman of Nomination and Risk Management Committee Remuneration Committee and Member of Audit Committee Assoc. Prof. Dr. Visit Vamvanij Mr. Chalermkul Apibunyopas Dr. Vikrom Koompairochana Independent Director and Director, Chairman of Corporate Governance Independent Director Chairman of Risk Management Committee and Business Ethics Committee and Member of Risk Management 4 ANNUAL REPORT 2561 ANNUAL REPORT 2018 Thonburi Healthcare Group Thonburi Healthcare Group Dr. Linda Kraivit Dr. Eugene Dyonisius Mr. Timothy Emen Lertsmithivanta Independent Director, Member of Maria Bernadette Kroon Independent Director, Nomination and Remuneration Independent Director and Member of Nomination and Committee, Member of Risk Member of Corporate Governance and Remuneration Committee and Management Committee and Business Ethics Committee Member of Corporate Governance and Member of Audit Committee Business Ethics Committee Assoc. Prof. Dr. Aasis Unnanuntana Mr. Sita Meksawan Director Director Dr. Kajorn Thanapase Ms. Nalin Vanasin Director Director ANNUAL REPORT 2561 ANNUAL REPORT 2018 5 Thonburi Healthcare Group Thonburi Healthcare Group Executives and Corporate Secretary Dr. Tanatip Suppradit Chairman of Executive Committee, Acting Chief Executive Officer and Chief Hospital Business - International Mr. Chalermkul Apibunyopas Ms. Nalin Vanasin Assoc. Prof. Dr. Aasis Unnanunta Dr. Sudhichai Chokekijchai Member of Executive Committee, Member of Executive Member of Executive Committee Member of Executive Committee Chief Hospital Committee, Chief Commercial Business - Domestic 2 and Officer and Chief Business Service Acting Chief Hospital Support Officer Business – Domestic 1 Dr. Jessada Thummavanich Ms. Thipawon Ruchiroatpipatana Ms. Anchalee Chalvalitjareetham Ms. Suwadee Puntpanich Chief Private Public Member of Executive Committee Director of Accounting Corporate Secretary Partnership Business (Accounting-Supervising person) and Acting Director of Finance