Annual Report 2013/14

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Annual Report 2013/14 Yarra City Council Annual City Yarra Report 2013-14 FOR INFORMATION IN YOUR LANGUAGE ABOUT THIS DOCUMENT OR ABOUT COUNCIL, PLEASE CALL 9280 1940 AND QUOTE THE REF NUMBER BELOW. We are Yarra We We are Yarra Annual Report 2013-14 REF 14112 Contents Welcome ....................................................................................................................................... 1 We are Yarra ..................................................................................................................................2 OVERVIEW ........................................................................................................................4 Performance Highlights ...................................................................................................................6 Mayor’s Message ............................................................................................................................8 Chief Executive Officer’s Message .................................................................................................... 10 The Story of Yarra ..........................................................................................................................12 A Year In The Life of Yarra ................................................................................................................18 Financial Summary ....................................................................................................................... 22 Capital Works .............................................................................................................................. 26 What did my rates pay for in 2013/14? ..............................................................................................30 Leading by example .......................................................................................................................31 Honouring Community Achievements .............................................................................................. 32 Annual Grants .............................................................................................................................. 34 Our Sustainable Future .................................................................................................................. 36 GOVERNANCE ................................................................................................................40 FOLLOW COUNCIL’S The elected council ....................................................................................................................... 42 ACTIVITIES ONLINE Transparency, accountability and good governance ...........................................................................48 www.yarracity.vic.gov.au Listening and learning ................................................................................................................... 53 www.twitter.com/YarraCouncil www.youtube/YarraCityCouncil Advocacy..................................................................................................................................... 61 If you do not have home access OUR PEOPLE ...................................................................................................................66 to the internet, you can visit Council’s website via the computers DETAILED PERFORMANCE REPORT ........................................................................78 at your local Yarra Library. Understanding The Detailed Performance Report ..............................................................................80 VISIT ONE OF OUR CUSTOMER Strategic Objective 1: Celebrating Yarra’s Uniqueness ........................................................................ 82 SERVICE LOCATIONS Strategic Objective 2: Supporting Yarra’s Community .........................................................................88 Richmond Town Hall Strategic Objective 3: Making Yarra More Liveable .............................................................................94 333 Bridge Road, Richmond Strategic Objective 4: Ensuring a Sustainable Yarra ......................................................................... 100 Collingwood Town Hall Strategic Objective 5: Leading Local Government ............................................................................ 106 140 Hoddle Street, Abbotsford Local Government Indicators..........................................................................................................111 THERE ARE MANY WAYS TO CONTACT US DETAILED FINANCIAL REPORT ...............................................................................112 Email [email protected] Understanding the Detailed Financial Report ................................................................................... 114 Telephone 9205 5555 Financial Glossary........................................................................................................................ 119 Fax 8417 6666 Post PO Box 168 Richmond VIC 3121 Financial Report for the year ended 30 June 2014 .............................................................................120 Standard Statements for the year ended 30 June 2014 ...................................................................... 161 INTERESTED IN WORKING Performance Statement for the year ended 30 June 2014 .................................................................. 173 FOR YARRA? Index ......................................................................................................................................... 182 Visit our LinkedIn page: www.linkedin.com/company/city-of-yarra Glossary .....................................................................................................................................184 Contacts ........................................................................................................................inside cover ii | Yarra City Council Annual Report 2013-14 Welcome The City of Yarra is a thriving inner city municipality which champions social justice, equity, the rights of its community and sustainable living. Yarra also strives to protect its unique heritage and culture, support its vibrant arts and live music scene, embrace healthy lifestyles and recreation, and truly value the contribution of many voices and cultures. With a population of over 83,000, our communities are creative and diverse, as well as socially and politically ACKNOWLEDGEMENT aware. They are active and well connected, and fiercely protective of Yarra’s values, culture and heritage. OF WURUNDJERI LAND Council acknowledges the Wurundjeri community Yarra takes in the suburbs of Abbotsford, Burnley, Clifton as the first owners of this country. Today, they are Hill, Collingwood, Cremorne, Fitzroy, North Carlton, still the custodians of the cultural heritage of this North Fitzroy, Princes Hill and Richmond, as well as parts land. Further to this, Council acknowledges there of Alphington and Fairfield. are other Aboriginal and Torres Strait Islander Its proximity to Melbourne’s business district, the people who have lived, worked and contributed availability of public transport and cycling facilities and to the cultural heritage of Yarra. its easy access to arts, culture, retail, night time economies and recreation choices makes Yarra a highly desirable place to live, work and enjoy. HOW TO OBTAIN A COPY WHY WE HAVE AN ANNUAL REPORT Printed copies of the Annual Report are available from Thank you for your interest in this year’s Annual Report. Council’s Customer Service Centres at the Richmond This document outlines Council’s actions and achievements and Collingwood Town Halls and the Connie Benn Family over the last 12 months and provides important information and Children’s Centre, as well as from Yarra’s libraries related to its finances and governance. at Richmond, Collingwood, Carlton, Fitzroy and North Fitzroy. An electronic version of the Annual Report can be One of the primary functions of the Annual Report is to accessed via Council’s website at: www.yarracity.vic.gov.au. openly and honestly discuss Council’s progress towards the objectives it established in its Council Plan. It also explores LARGE PRINT some of the key services and programs that Council provides to the community. Large print copies are available on request. For further information, please telephone Council on 9205 5555. The Annual Report is designed to engage and inform residents, businesses, community groups, peak bodies DO YOU HAVE A SMART PHONE? and members of parliament. Some sections of this document contain QR codes leading Like all Victorian councils, Yarra is required to prepare to additional information on Council’s website. While not the document in accordance with the Local Government essential to your understanding of the Annual Report, this Act 1989, and submit it to the Minister for Local Government material provides further insight into Council’s service prior to 30 September 2014. to its community. To gain access to this content, download a QR reader to your smart phone, open the ‘app’ and scan the code. Yarra City Council Annual Report 2013-14 | 1 Welcome to Yarra Italian City Council’s 2013-14 Annual Report, which is designed to provide an open and honest account of the organisation’s activities. If you would like to know about the content of this document in your own language, we can arrange for an interpreter to assist you. Please call 9280 1940 and quote reference number 14112. We are
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