Community Interest and Opinion Survey

2016 City of Cape Coral, FL Community Interest and Opinion Survey

…helping‘1 organizations make better decisions since 19826 Draft Report

Submitted by:

ETC Institute 725 W. Frontier Lane, Olathe, Kansas 66061

February 2016 City of Cape Coral, FL Community Interest and Opinion Survey Executive Summary Report

Purpose

ETC Institute partnered with the City of Cape Coral to conduct a citizen survey to better understand residents’ priorities for parks, recreation, and educational services. Data from the survey will help to establish priorities for the future improvement of parks, recreation facilities, programs and services provided by the City of Cape Coral. As a part of this effort, the survey will provide key data and information the City of Cape Coral needs to form an effective and viable plan that will address current and future needs, assist in more efficient delivery of programs/services, and provide guidelines on how to operate facilities and assets in the future.

Methodology

A goal was set to obtain a minimum of 500 completed surveys within the City of Cape Coral boundaries. Surveys were sent out to a random selection of households throughout the City of Cape Coral boundaries. Of the households that were requested to participate in the survey, 575 respondents participated. The results for the sample of 575 households have a 95% level of confidence with a precision rate of at least +/- 4%.

Cross-Tabular Analysis By Various Demographics

To gain additional information regarding key short and long range strategic decision-making for the City of Cape Coral Parks and Recreation Department, survey results were further broken down by key demographic factors: These factors which are all included in the report include breakdowns by:

 Age and Gender  Hispanic Ancestry and Length of Residence  Household Types (with and without children)

The following pages summarize major survey findings. To provide additional information, on selected pages we have highlighted findings of importance from the survey question in bold.

©ETC Institute (2016) Page i Usage, Quality, and Importance of Parks and Recreation Facilities

From a list of 22 outdoor and indoor parks and recreation facilities offered in the City of Cape Coral, respondents were asked to indicate whether or no they had used the facility. If the respondents indicated yes, they had used the facility, they were then asked to indicate the overall condition of the parks and facilities they had utilized.

Usage: Sixty-seven percent (67%) of respondents indicated that their household has used the beach. Other facilities used include: Yacht Club (61%), small neighborhood parks (60%), and community parks (53%).

Quality: Based on the percent of respondents who visited parks, the top three parks and facilities that had the highest “excellent” ratings include: nature parks (33%), historical museum (33%), and baseball and softball fields (33%).

Importance: Based on the sum of respondents’ top four choices, 40% indicated the most important facility to their household was the beach. Other most important facilities include: small neighborhood parks (35%), community parks (35%), Yacht Club (31%), nature parks (21%), and boating/kayaking areas (19%).

Note: When taking into consideration those who indicated the park or facility as their first choice most important, Yacht Club moves up from the 4th cumulative most important, to tie with beaches for first choice most important.

Table 1.1 Most Important Parks and Facilities Q2. Parks and Recreation Facilities That Are Most Important to Households by percentage of respondents who selected the item as one of their top four choices

Beach 40% Small neighborhood parks 35% Community parks 35% Yacht club 31% Nature parks 26% Boating/kayaking areas 21% Waterpark 19% Golf course 15% Trails 15% Fishing areas 15% Dog park 12% Theater 11% Baseball/softball fields 10% Senior centers 9% Art studio 7% Community centers 6% Soccer fields 5% Historical museum 4% Youth center 3% Environmental center 3% Football fields 2% Skate park 1% None selected 11% 0% 20% 40% 60%

l!!!!!I Most Important 2nd Most Important D 3rd Most Important 4th Most Important Source: ETC Institute (2016) ©ETC Institute (2016) Page ii Small Neighborhood Park Services

Respondents were asked to indicate their level of satisfaction with 10 services provided by the City of Cape Coral Parks and Recreation Department. Respondents were then asked to indicate the top three most important services that should receive the most attention from city leaders over the next two years.

Satisfaction with Small Neighborhood Park Services: Based on the sum of respondents who indicated they were either “very satisfied” or “satisfied” with the service, 83% were satisfied with mowing and trimming in parks. Other similar levels of satisfaction include: overall condition of trash pickup in parks (78%), overall condition of playground equipment (71%), and overall condition of landscaping (shrubs and flowers)(71%). Respondents were the least satisfied with the overall condition of outdoor restrooms (55%).

Most Important Small Neighborhood Park Services: Based on the sum of respondents’ top three choices, 39% indicated that the overall condition of outdoor restrooms should receive the most attention. Other services that should receive the most attention include: overall condition of playground equipment (28%), and the adequacy of park lighting (28%).

Note: When taking into consideration only households who indicated the item as their first choice most important, overall condition of playground equipment was the first choice most important service.1

Respondents were asked the farthest distance they would be willing to travel to the neighborhood park most important to their household. Fifty-nine percent of respondents indicated they would be willing to travel more than 2 miles. Other distances include: 2 miles (27%), 1 miles (9%), and ½ mile (5%).

Program Participation and Services

Participation in Programs: Respondents were asked if any members of their household had participated in programs offered by the City of Cape Coral Parks and Recreation Department over the past 12 months. Thirty-one percent (31%) of respondents indicated that they had participated in programs.

Satisfaction with Program Services: Respondents were asked to indicate their level of satisfaction with 10 different program services provided by the City of Cape Coral Parks and Recreation Department. Based on the sum of respondents who indicated they were either “very satisfied” or “satisfied”, 83% indicated they were satisfied with the times programs are offered. Other similar levels of satisfaction include: location of programs (81%), quality of instructors (77%), and quality of the facility where program is offered (75%).

Most Important Program Services: Based on the sum of respondents’ top three choices, 43% indicated they most important program service to their overall satisfaction was fees charged for value received. Other important services include: times programs are offered (42%), location of programs (36%), and quality of instructors (35%).

1 Section 1 Charts Question #4

©ETC Institute (2016) Page iii Facility Needs and Importance

From a list of 25 parks and recreation facilities, respondents were asked to indicate all of the parks/facilities their household has a need for. The following summarizes key findings:

Facility Needs: Fifty-seven percent (57%) or 34,637 households indicated a need for the beach. Other most needed facilities include: small neighborhood parks (55% or 33,483 households), nature parks (47% or 28,317 households), large community parks (44% or 26,555 households), Yacht Club (42% or 25,704 households), and trails (42% or 25,583 households).

Facility Importance: Based on the sum of respondents’ top four choices, 31% indicated small neighborhood parks was the most important to their household. Other most important facilities included: beach (30%), nature parks (21%), large community parks (20%), and Yacht Club (20%).

Table 1.2 Facility Importance Q10. Parks and Recreation Facilities That Are Most Important to Households by percentage of respondents who selected the item as one of their top four choices

Small neighborhood parks 31% Beach 30% Nature parks 21% Large community parks 20% Yacht club 20% Trails 16% Waterpark 16% Fishing areas 16% Boating/kayaking areas 16% Golf Course 12% Dog park 12% Indoor fitness/cardiovascular equipment 11% Theater 10% Indoor running/walking track 8% Baseball/softball fields 8% Art Studio 7% Soccer fields 4% Central gathering place 4% Environmental center 4% Gymnasiums 3% Youth center 3% Historical museum 2% Skate park 1% Pickle ball court 1% Football fields 1% Other 5% None Selected 21% 0% 20% 40% 60% 1~Most Important 2nd Most Important D 3rd Most Important 4th Most Important Source: ETC Institute (2016)

Note: When taking into consideration only households who indicated the facility as their first choice most important, Yacht Club moves from 5th place cumulative importance to the 3 rd place first choice most important. Golf courses moves up from 9 th place cumulative importance to fourth place choice first choice most important.

©ETC Institute (2016) Page iv Program Needs and Importance

From a list of 21 parks and recreation programs, respondents were asked to indicate all of the programs their household has a need for. The following summarizes key findings:

Program Needs: Forty-five percent (45%) or 27,041 households indicated they had a need for special events. Other most needed programs include: adult fitness and wellness programs (41% or 24,854 households), adult programs for 50 years and older (35% or 21,451 households), nature programs and environmental education (28% or 16,711 households), and adult continuing education programs (28% or 16,711 households).

Program Importance: Based on the sum of respondents’ top four choices, 27% indicated that special events were the most important to their household. Other most important programs include: adult fitness and wellness programs (26%), programs for adult 50 years and older (21%), nature programs and environmental education (14%), and adult continuing education programs (13%).

Most Participated in Programs: Based on the sum of respondents top four choices, 15% participated in special events the most often. Other most participated in programs include: nature programs/environmental education (10%), golf lessons and leagues (9%), adult fitness and wellness programs (9%).

Reasons Preventing the Use of Facilities and Programs

Respondents were asked to indicate from a list of 18 potential reasons which ones prevented their household from utilizing parks, recreation and sports facilities or programs from the City of Cape Coral Parks and Recreation Department more often. Thirty-five percent (35%) of households indicated they were prevented from using facilities and programs more often because they do not know what is being offered. Other reasons include: program or facility not offered (20%), I do not know locations of facilities (18%), and program times are not convenient (18%).

Table 1.3 Reasons Preventing Facility and Program Use by Household Type

Households with Households with Households with Households with Adults 20 54 and Adults 55+ and No Children Under 10 Children 10 19 No Children Children I do not know what I do not know what I do not know what is I do not know what is First is being offered is being offered being offered (41%) being offered (38%) (41%) (29%) I don’t know I don’t know Program times are Program or facility not Second locations of locations of not convenient (33%) offered (31%) facilities (22%) facilities (16%) Program or facility not Fees are too high Program or facility Fees are too high Third offered (31%) (23%) not offered (19%) (12%)

©ETC Institute (2016) Page v Ways Households Learn About Programs, Facilities, and Services

Respondents were asked to indicate they ways their household learns about programs, facilities, and services. Forty-four percent (44%) of households indicated they learn through the parks and recreation program guide. Other ways include: newspaper articles (42%), from friends and neighbors (42%), and from the city website (39%).

Support for New or Increased Programming in Neighborhood Parks

Based on the sum of respondents who were either “very supportive” or “somewhat supportive”, 95% were supportive of the City of Cape Coral to develop or increase levels of special events in neighborhood parks. Other similar levels of support include: after school programs for youth (81%), fitness and wellness programs (92%), and summer youth day cams (83%).

Indoor Program Spaces Households Would Use if Developed

Respondents were asked to indicate from a list of 21 indoor programming spaces which ones their household would use if developed by the City of Cape Coral. Fifty percent (50%) of respondents indicated their household would use a walking and jogging track. Other indoor programming spaces include: weight room and cardiovascular equipment areas (38%) and aerobics/fitness/dance class space (37%).

Respondents were then asked to indicate which indoor programs they would use the most often. Thirty-five percent (35%) indicated they would use the walking and jogging track the most often, followed by the weight room and cardiovascular equipment area (25%), and the aerobics/fitness/dance class space (19%).

Support for Facilities Being Developed at Oasis Boulevard City Park

Respondents were asked to indicate from a list of 13 potential parks and recreation facilities which ones they support being developed at Oasis Boulevard City Park. Fifty-four percent (54%) of respondents indicated their household would support walking trails being developed. Other facilities supported include: nature trails (44%), biking trails (44%), and picnic areas (43%).

Support for Using Tax Dollars to Fund Projects

Based on the sum of respondents who were either “very supportive” or “somewhat supportive”, 88% support new walking and biking trails to be funded using tax dollars. Other similar levels of support include: Improvements to existing community centers (86%), new indoor community center with types of program spaces most important to members of household (84%), and improvements to the existing senior centers (83%).

©ETC Institute (2016) Page vi Satisfaction with the Overall Value Received

Fifty-nine percent (59%) of respondents indicated they were satisfied with the overall value their household receives from the City of Cape Coral parks and recreation facilities and programs. Twenty-eight percent (28%) were neutral and 14% were dissatisfied.

Importance for the City to Provide High Quality Parks, Trails, and Facilities

Eighty-eight percent (88%) indicated that it was either “very important” (69%) or “somewhat important” (19%) for the City to provide high quality parks, trails, and facilities. Ten percent (10%) were “not sure” and 2% indicated that it was not important.

©ETC Institute (2016) Page vii Contents

Section 1: Charts and Graphs...... Page 1

Section 2: Benchmarks...... Page 20

Section 3: Matrices...... Page 24

Section 4: PIR Analysis...... Page 39

Section 3: Tabular Analysis ...... Page 47

Section 4: Survey Instrument ...... Page 94

Appendix A: Cross-Tabular Analysis

Appendix B: GIS Maps City of Cape Coral, FL Community Survey Findings Report

Section 1 Charts and Graphs

ETC Institute (2016) Page 1 City of Cape Coral, FL Community Survey Findings Report

City of Cape Coral 2016 Parks and Recreation Survey Results

Q1. Respondent Households Who Use the City of Cape Coral Parks and Recreation Facilities by percentage of respondents

Beach I I I I 67% Yacht club ,I 61% Small neighborhood parks I I I 60%

Community Parks I I I 53% Waterpark I I I 45% Nature Parks I I I 44% Boating/kayaking areas I 38%' I Trails I I 3I 7% 33% I Fishing Areas I I Theater I I 29% I I Dog Parks I 26% I Golf courses I I 25% I I Baseball/softball fields I 23% I Community centers ' I 21% I I Historical museum I 17%I I Environmental center I 1 7%I I I I Soccer fields I 16I % I Senior centers I 14%I I I I Art studio I 12% I I Youth center 11% I I I I Football fields 10% I I Skate park ~8% I I 0% 20% 40% 60% 80% 100%

Source: ETC Institute (2016)

ETC Institute (2016) Page 2 City of Cape Coral, FL Community Survey Findings Report

Q1-2. How Respondent Households Rate the Overall Condition of All Cape Coral Parks/Facilities by percentage of respondents who use the facilities

Environmental center 29% I I I 61I% I I 9% Community centers 25% I 65% I 9% 1% Community parks 32% I I I 56I % I I 10% I2% Nature parks 33% I 54% I 11% I2% ' Small neighborhood 31% I I I 55%I I I 13% I1% Trails 28% I 58% I 12% I3% Historical museum 33% I I I 52%I I I 11% I 4% Boating/kayaking area 28% 56% 13% 3% ' I ' ' ' I Youth center 29% I I I 54% I I 17% Waterpark 29% 54% 15% 2% ' I ' ' ' I Baseball/softball 33% I I I 50%I I 15% I2% Yacht club 31% I 51% 16% I2% Soccer fields 26% I I I 55% I 1 1 14% I 4% Skate park 24% I 57% ,I 17% I 2% Theater 30% I I I 49% I 11 18% I3% Senior centers 31% I 47% I , 17% I 4% Art studio 22% I I I 55% I I I 18% I 5% Fishing areas 23% I 52% I 19% I 6% Beach 21% 1 1 I 51% I I I 22% I 6% Dog park 24% I 47% I 23% I 6% Golf course 17% I I I 54% I I I 26% I4% Football fields 23% I 45% I 29% I4% 0% 20% 40% 60% 80% 100% lo Excellent D Good D Fair D Poor

Source: ETC Institute (2016)

Q2. Parks and Recreation Facilities That Are Most Important to Households by percentage of respondents who selected the item as one of their top four choices

Source: ETC Institute (2016)

ETC Institute (2016) Page 3 City of Cape Coral, FL Community Survey Findings Report

Q3. Satisfaction with Small Neighborhood Parks by percentage of respondents

Mowing and trimming in parks 32% I 51% 14% I3% Overall condition of trash pickup in parks 24% 54% 17% I5% Overall condition of playground equipment 21% 50% I 25% I4% Overall condition of landscaping (shrubs/flowers) 23% 48% I 24% I6% Overall condition of pavilions 20% I 49% I 25% I6% Overall condition of picnic areas 17% 4 9% : I 27 % I8% Adequacy of park lighting 20% I 4 4% 27% I10% Overall condition of basketball courts 15% I : 42% 38% I5% Overall condition of tennis courts 18% 39% 37% I7% Overall condition of outdoor restrooms 14% I : 41% I : 27% 19% 0% 20% 40% 60% 80% 100%

lo Very Satisfied 0 Satisfied 0 Neutral 0 Dissatisfied/Very Dissatisfied

Source: ETC Institute (2016)

Q4. Parks and Recreation Small Neighborhood Park Services That Should Receive the Most Attention by percentage of respondents who selected the item as one of their top three choices

Overall condition of outdoor restrooms 39%

Overall condition of playground equipment 28%

Adequacy of park lighting 28%

Overall condition of pavilions 21%

Overall condition of picnic areas 19%

Overall condition of landscaping (shrubs/flowers) 19%

Mowing and trimming in parks 19%

Overall condition of trash pickup in parks 13%

Overall condition of tennis courts 6%

Overall condition of basketball courts 4%

None selected 29% 0% 20% 40% 60% lo Most Attention 0 2nd Most Attention 0 3rd Most Attention

Source: ETC Institute (2016)

ETC Institute (2016) Page 4 City of Cape Coral, FL Community Survey Findings Report

Q5. Farthest Distance Respondents Would Be Willing to Travel to Use the Facilities or Participate in Activities Most Important to Household by percentage of respondents

More than 2 miles 59%

½ mile 5%

1 mile 9%

2 miles 27%

Source: ETC Institute (2016)

Q6. Have Household Members Participated in Any Programs Offered by the City of Cape Coral Parks and Recreation Department over the Past 12 Months by percentage of respondents

Yes 31%

No 69%

Source: ETC Institute (2016)

ETC Institute (2016) Page 5 City of Cape Coral, FL Community Survey Findings Report

Q7. Satisfaction with City of Cape Coral Parks and Recreation Program Services by percentage of respondents

Times programs are offered 29% I 54% : I11% I7% Location of programs 27% I 54% :I 14% I5% Quality of instructors 31% I 46% I : 22% 1%I Quality of the facility where program is offered 22% : I 53% I 1:5% I 10% Ease of online registration process 25% 45% I 22% I 9% Ease of use for mail-in/fax registration 23% : I 47% I 25% I5% Fees charged for value received 22% 44% : I 24 % I10% Availability of information about programs 21% 4 4% 21% 15% :I : I : I Ease of navigation through the website 17% I : 39% I : 28% : I 16% 0% 20% 40% 60% 80% 100%

D Very Satisfied D Satisfied D Neutral D Dissatisfied/Very Dissatisfied

Source: ETC Institute (2016)

Q8. Program Services That Are Most Important to Household Satisfaction by percentage of respondents who selected the item as one of their top three choices

Fees charged for value received 43%

Times programs are offered 42%

Location of programs 36%

Quality of instructors 35%

Availability of information about programs 27%

Quality of the facility where program is offered 24%

Ease of online registration process 10%

Ease of navigation through the website 9%

Ease of use for mail-in/fax registration 2%

None selected 17%

0% 20% 40% 60% lo Most Important D 2nd Most Important D 3rd Most Important Source: ETC Institute (2016)

ETC Institute (2016) Page 6 City of Cape Coral, FL Community Survey Findings Report

Q9. Households That Have a Need for Parks and Recreation Facilities by percentage of respondents

Beach I 5 7% Small neighborhood parks I I I 55 % Nature parks I 47% Large community parks I 44% Yacht club I I I 42% Trails I 42% Boating/kayaking area I I 39% Waterpark I I 38% Fishing areas I 35% Indoor fitness/cardio equip. I I 33% Indoor running/walking track I I 30% Theater I 29% Dog park I I 26% Golf Course I 24% Environmental center I 23% Central gathering place I 19% Historical museum I 19% Art Studio I 18% Youth center I 15% Baseball/softball field I 15% Gymnasiums I 15% Soccer fields I 13% Skate park 8% Pickle ball court 8% Football fields 7% Other ~6% 0% 20% 40% 60% 80% 100% Source: ETC Institute (2016)

Q9-1. Estimated Number of Households in the City of Cape Coral that Have a Need for Parks and Recreation Facilities by number of households based on 60,767 households in Cape Coral

Beach I 34,637 ' ' Small neighborhood park I I I 33,483 Nature parks I 28,317 Large community parks I I I 26,555 Yacht club I I I 25,704 Trails I 25,583 Boating/kayaking area I I I 23,881 Waterpark I I I 22,848 Fishing areas I 21,451 Indoor fitness/cardio equip. I I 19,749 Indoor running/walking track I 18,412 Theater I 17,562 Dog park I I 15,982 Golf Course I 14,280 Environmental center I 13,976 Central gathering place I I 11,728 Historical museum I 11,606 Art Studio ' I 11,181 Youth center 119,297 1' Baseball/softball field I9,297 Gymnasiums 1 ,9,176 Soccer fields I 7,I839 I Skate park 4,558 I Pickle ball court 4,558 I Football fields 4,436 I Other ~3,585 I 0 10,000 20,000 30,000 40,000 50,000 60,000 Source: ETC Institute (2016)

ETC Institute (2016) Page 7 City of Cape Coral, FL Community Survey Findings Report

Q9-2. How Well in Cape Coral Parks and Recreation Facilities are Meeting the Needs of Households by percentage of households that have a need for facilities

Soccer fields 33% 48% 10% 7% 2% Baseball/softball fields 43% 37% 14% 6% 1% Yacht club 37% 41% 16% 5%1% Small neighborhood parks 32% 43% 13% 9% 3% Waterpark 41% 32% 19% 6% 2% Golf Course 31% 42% 17% 7% 3% Football fields 34% 38% 25% 3% Boating/kayaking areas 26% 43% 23% 6% 2% Large community parks 27% 42% 19% 8% 4% Skate park 30% 36% 21% 3% 9% Beach 27% 39% 17% 13% 4% Theater 34% 30% 21% 7% 7% Youth center 30%24.1 33% 23% 12% 1% Environmental center 25% 39% 16% 12% 9% Nature parks 28% 34% 20% 12% 6% Historical museum 37% 23% 15% 19% 6% Trails 23% 38% 23% 14% 4% Fishing areas 23% 36% 25% 13% 4% Dog park 26% 29% 16% 18% 12% Art Studio 23% 28% 20% 10% 20% Central gathering place 17% 28% 31% 17% 9% Pickle ball court 19% 16% 19% 13% 34% Gymnasiums 12% 22% 22% 15% 29% Indoor fitness/cardiovascular equipment 12% 17% 17% 19% 36% Indoor running/walking track 9% 17% 12% 17% 45% Other 19% 11% 15% 26% 30% 0% 20% 40% 60% 80% 100% 24.7 100% Met D 75% Met D 50% Met D 25% Met 0% Met Source: ETC Institute (2016) -

Q9-3. Estimated Number of Households in the City of Cape Coral Whose Needs for Parks and Recreation Facilities Are Only Being 50% Met or Less

by number of households based on 60,767 of households in Cape Coral

Indoor fitness/cardio equip. 14,140 Indoor running/walking trails 13,552 Beach 11,777 Nature parks 10,647 Trails 10,156 Fishing areas 9,009 Small neighborhood parks 8,505 Large community parks 8,312 Boating/kayaking area 7,403 Dog park 7,192 Central gathering place 6,579 Theater 6,340 Waterpark 6,101 Gymnasiums 6,074 Yacht club 5,578 Art Studio 5,456 Environmental center 5,101 Historical museum 4,585 Golf Course 3,856 Youth center 3,366 Pickle ball court 2,994 Other 2,520 Baseball/softball fields 1,915 Skate park 1,518 Soccer fields 1,482 Football fields 1,247 0 10,000 20,000 30,000 40,000 50,000 60,000 50% Met D 25% Met 0% Met Source: ETC Institute (2016)

ETC Institute (2016) Page 8 City of Cape Coral, FL Community Survey Findings Report

Q10. Parks and Recreation Facilities That Are Most Important to Households by percentage of respondents who selected the item as one of their top four choices

D Most Important D 2nd Most Important D 3rd Most Important D 4th Most Important

Source: ETC Institute (2016)

Q11. Households That Have a Need for Parks and Recreation Programs by percentage of respondents

Special events (concerts, movies, etc.) I I I 45% Adult fitness and wellness programs I ' I 41% Adult programs for 50 years and older I I 35%I I Nature programs/environmental education I 28% I Adult continuing education programs I I 28% I I Water fitness programs I I 23% I Adult sports programs 20% I II' I Sailing/boating programs 1,19% I I I Adult art, dance, performing arts I 1I8% I Youth sports programs I 17%I I I I Youth summer camp programs I 16%I I Travel programs 16%I I I I I Youth Learn to Swim programs I 15%I I I I Golf lessons and leagues I 15% I I Youth art, dance, performing arts 14% I I I I Before and after school programs 13% I I Youth fitness and wellness programs I I 13% I I Programs for teens 13% I I I I Tennis lessons and leagues I 12% I I Preschool programs I 11% I I I I Programs for people with disabilities I 9% I I Other I 4% I I ' ' 0% 20% 40% 60% Source: ETC Institute (2016)

ETC Institute (2016) Page 9 City of Cape Coral, FL Community Survey Findings Report

Q11-1. Estimated Number of Households in the City of Cape Coral that Have a Need for Parks and Recreation Programs by number of households based on 60,767 households in Cape Coral

Special events (concerts, movies, etc.) 27,041 Adult fitness and wellness programs 24,854 Adult programs for 50 years and older 21,451 Nature programs/environmental education 16,711 Adult continuing education programs 16,711 Water fitness programs 14,159 Adult sports programs 11,850 Sailing/boating programs 11,728 Adult art, dance, performing arts 10,877 Youth sports programs 10,573 Youth summer camp programs 9,844 Travel programs 9,601 Youth Learn to Swim programs 8,994 Golf lessons and leagues 8,872 Youth art, dance, performing arts 8,264 Before and after school programs 8,021 Youth fitness and wellness programs 8,021 Programs for teens 7,900 Tennis lessons and leagues 7,110 Preschool programs 6,563 Programs for people with disabilities 5,712 Other 2,127 0 10,000 20,000 30,000 40,000 50,000 60,000 Source: ETC Institute (2016)

Q11-2. How Well Cape Coral Parks and Recreation Programs are Meeting the Needs of Households by percentage of households that have a need for facilities

Youth sports programs 21% 34% 26% 8% 11% Preschool programs 27% 23% 23% 14% 14% Before and after school programs 26% 21% 16% 18% 19% Youth summer camp programs 23% 24% 18% 21% 14% Adult art, dance, performing arts 13% 30% 16% 16% 26% Youth Learn to Swim programs 18% 22% 20% 17% 23% Golf lessons and leagues 10% 30% 22% 15% 23% Special events (concerts, movies, etc.) 12% 26% 29% 20% 13% Nature programs/environmental education 14% 23% 23% 23% 18% Youth fitness and wellness programs 15% 21% 19% 17% 28% Water fitness programs 13% 24.122% 20% 11% 33% Tennis lessons and leagues 19% 15% 39% 12% 15% Adult programs for 50 years and older 13% 22% 25% 17% 24% Adult fitness and wellness programs 10% 24% 24% 15% 27% Adult sports programs 14% 18% 29% 13% 26% Travel programs 12% 19% 16% 12% 41% Sailing/boating programs 12% 19% 28% 17% 25% Programs for people with disabilities 17% 11% 20% 9% 43% Programs for teens 10% 16% 28% 18% 29% Youth art, dance, performing arts 13% 13% 16% 23% 36% Adult continuing education programs 8% 17% 25% 17% 34% Other 17% 8% 8% 67% 0% 24.7 20% 40% 60% 80% 100% 100% Met D 75% Met D 50% Met D 25% Met • 0% Met Source: ETC Institute (2016)

ETC Institute (2016) Page 10 City of Cape Coral, FL Community Survey Findings Report

Q11-3. Estimated Number of Households in the City of Cape Coral Whose Needs for Parks and Recreation Programs Are Only Being 50% Met or Less by number of households based on 60,767 of households in Cape Coral

Special events (concerts, movies, etc.) 16,739 Adult fitness and wellness programs 16,403 Adult programs for 50 years and older 14,093 Adult continuing education programs 12,567 Nature programs/environmental education 10,528 Water fitness programs 9,118 Sailing/boating programs 8,151 Adult sports programs 8,046 Travel programs 6,625 Adult art, dance, performing arts 6,211 Youth art, dance, performing arts 6,198 Programs for teens 5,885 Youth Learn to Swim programs 5,396 Golf lessons and leagues 5,323 Youth summer camp programs 5,217 Youth fitness and wellness programs 5,150 Youth sports programs 4,779 Tennis lessons and leagues 4,650 Before and after school programs 4,219 Programs for people with disabilities 4,084 Preschool programs 3,275 Other 1,595 0 10,000 20,000 30,000 40,000 50,000 60,000 lo 50% Met D 25% Met 0% Met Source: ETC Institute (2016)

Q12. Parks and Recreation Programs That Are Most Important to Households by percentage of respondents who selected the item as one of their top four choices

Special events (concerts, movies, etc.) 27% Adult fitness and wellness programs 26% Adult programs for 50 years and older 21% Nature programs/environmental education 14% Adult continuing education programs 13% Water fitness programs 9% Adult sports programs 9% Golf lessons and leagues 8% Youth sports programs 8% Adult art, dance, performing arts 8% Sailing/boating programs 8% Youth Learn to Swim programs 8% Tennis lessons and leagues 7% Youth summer camp programs 7% Programs for teens 6% Before and after school programs 6% Youth art, dance, performing arts 6% Youth fitness and wellness programs 5% Preschool programs 5% Travel programs 5% Programs for people with disabilities 4% Other 3% 0% 20% 40% 60%

D Most Important D 2nd Most Important D 3rd Most Important D 4th Most Important

Source: ETC Institute (2016)

ETC Institute (2016) Page 11 City of Cape Coral, FL Community Survey Findings Report

Q13. Parks and Recreation Programs That Households Currently Participate In Most Often by percentage of respondents who selected the item as one of their top four choices

Special events (concerts, movies, etc.) 15% Nature programs/environmental education 10% Golf lessons and leagues 9% Adult fitness and wellness programs 9% Youth sports programs 8% Adult programs for 50 years and older 7% Tennis lessons and leagues 5% Youth summer camp programs 5% Adult art, dance, performing arts 5% Adult sports programs 5% Sailing/boating programs 4% Before and after school programs 4% Water fitness programs 4% Youth Learn to Swim programs 3% Programs for people with disabilities 3% Programs for teens 3% Adult continuing education programs 3% Youth fitness and wellness programs 3% Youth art, dance, performing arts 2% Preschool programs 2% Other 3% 0% 20% 40% 60% lo Most Often D 2nd Most Often D 3rd Most Often D 4th Most Often

Source: ETC Institute (2016)

Q14. Reasons Preventing Households from Using Parks, Recreation and Sports Facilities, or Programs of the City of Cape Coral Parks and Recreation Department More Often by percentage of respondents (multiple responses possible)

I do not know what is being offered 35% Program or facility not offered 20% I do not know locations of facilities 18% Program times are not convenient 18% Too far from our residence 16% Fees are too high 16% Lack of quality programs 13% Lack of parking by facilities and parks 9% Facilities lack the right equipment 8% Facility operating hours not convenient 8% Facilities are not well maintained 6% Security is insufficient 6% Use facilities in other cities 5% Use services of other agencies 5% Class full 4% Registration for programs is difficult 4% Poor customer service by staff 4% Not accessible for people with disabilities 2% Other 9% None 19% 0% 20% 40% 60% Source: ETC Institute (2016)

ETC Institute (2016) Page 12 City of Cape Coral, FL Community Survey Findings Report

Q15. Support for the City of Cape Coral to Develop New Programming and/or Increasing Current Programming in Neighborhood Parks by percentage of respondents

Special events 63% 32% 6% I

After school programs for youth 51% I 30% 19%

Fitness and wellness programs 60% 32% 9% I! I

Summer youth day camps 53% 30% 17% I ! I

Musical/performing arts programs 54% 35% 11% I ! I

Nature programs/environmental programs 56% 37% 7% I ! I 0% 20% 40% 60% 80% 100%

D Very Supportive D Somewhat Supportive D Not Supportive

Source: ETC Institute (2016)

Q16. Potential Indoor Programming Spaces Households Would Use by percentage of respondents (multiple responses possible)

Walking and jogging track 50% Weight room/ cardiovascular equip. area 38% Aerobics/fitness/dance class space 37% Space for meetings, parties, banquets 28% Leisure pool (water slides, sprays, etc.) 27% Arts and crafts room 26% Warm water for therapeutic purposes 25% Indoor playground 24% Lanes for lap swimming 23% Rock climbing/ bouldering wall 21% Senior adult space 20% Space for Teens 16 % Performing arts space 14% Indoor tennis courts 12% Multi-court gymnasiums 12% Racquetball/handball courts 12% Preschool program space 10% Indoor soccer/lacrosse turf fields 9% 25 meter competition pool 9% Classroom space 8% Pickleball courts 8% Other 4% 0% 20% 40% 60% 80% 100% Source: ETC Institute (2016)

ETC Institute (2016) Page 13 City of Cape Coral, FL Community Survey Findings Report

Q17. Indoor Spaces That Households Would Use Most Often by percentage of respondents who selected the item as one of their top four choices

Walking and jogging track 35% Weight room/cardiovascular equip. area 25% Aerobics/fitness/dance class space 19% Warm water for therapeutic purposes 15% Leisure pool (water slides, sprays, etc.) 14% Arts and crafts room 14% Space for meetings, parties, banquets 13% Lanes for lap swimming 13% Indoor playground 13% Senior adult space 10% Rock climbing/bouldering wall 10% Space for teens 7% Indoor tennis courts 7% Performing arts space 6% Multi-court gymnasiums 6% Pickleball courts 5% Indoor soccer/lacrosse turf fields 5% Racquetball/handball courts 5% Preschool program space 4% 25 meter competition pool 3% Classroom space 2% Other 3% None selected 26% 0% 20% 40% 60% lo Most Often D 2nd Most Often D 3rd Most Often D 4th Most Often

Source: ETC Institute (2016)

Q18. Types of Parks and Recreation Facilities that Households Would Support Being Developed at Oasis Boulevard City Park by percentage of respondents (multiple responses possible)

Walking trails 54%

Nature trails 44%

Biking trails 44%

Picnic areas 43%

Wildlife habitats 36 %

Indoor recreation center 33%

Playground equipment 30%

Tennis courts 17%

Auditorium 15%

Soccer fields 11%

Softball fields 10%

Baseball fields 10%

Football fields 7%

Other 5%

0% 20% 40% 60% 80% 100% Source: ETC Institute (2016)

ETC Institute (2016) Page 14 City of Cape Coral, FL Community Survey Findings Report

Q19. Support for the City to Use Tax Dollars to Fund the Following Projects by percentage of respondents

New walking and biking trails 57% I: 31% I11% Improvements to the existing Community Centers 36% I : 50 % : I 15%

New indoor community center with types of program 52% 32% 16% spaces most important to members of your household I : I Improvements to the existing Senior Centers 35% I : 48 % : I 18%

The development of Oasis Boulevard Park with 44% 3 4% 22% facilities important to your household : I I:

New youth and adult sports fields 36% I : 36% I 28% The acquisition of the Christ Lutheran Church to develop the types of indoor parks and recreation 35% 35% 30% spaces most important to your household I : I The acquisition of the 180 acre Golf Club parcel and utilizing it for open space, recreation, and/or 43% 23% 33% restoration of the golf course : I I 0% 20% 40% 60% 80% 100% 1 □ Very Supportive D Somewhat Supportive D Not Supportive

Source: ETC Institute (2016)

Q20. Ways Households Learn about the City of Cape Coral Parks and Recreation Facilities, Programs and Services by percentage of respondents (multiple responses possible)

Parks and Recreation program guide 44%

Newspaper articles : I 42% From friends and neighbors : I 42% City website !======::::;------~I:,39% Social media : I 22% : I Flyers at facilities : I 22% : I Mailings I:19% : l======;-~ I I School flyers/newsletter 1 13% I I I I I I I I E-mail blasts 8% I I I I I I I I I Other 4% I I ' ' 0% 20% 40% 60% Source: ETC Institute (2016)

ETC Institute (2016) Page 15 City of Cape Coral, FL Community Survey Findings Report

Q21. Satisfaction with Overall Value Households Receive from Cape Coral Parks and Recreation Facilities and Programs

by percentage of respondents who have used the facilities in the past 12 months (excluding “don’t know”)

Very Satisfied Satisfied 22% 37%

Very Dissatisfied 4%

Dissatisfied 10%

Neutral 28%

Source: ETC Institute (2016)

Q22. Importance for Cape Coral to Provide High Quality Parks, Trails, and Recreation Facilities by percentage of respondents

Very important 69%

Not important 2%

Not sure 10%

Somewhat important 19%

Source: ETC Institute (2016)

ETC Institute (2016) Page 16 City of Cape Coral, FL Community Survey Findings Report

Q23. Demographics: Ages of Household Members by percentage of respondents

Ages 25-34 Ages 35-44 10% 13% Ages 20-24 4% Ages 15-19 6%

Ages 45-54 Ages 10-14 17% 5%

Under age 5 5%

Ages 75+ 6% Ages 55-64 16% Ages 65-74 Ages 5-9 11% 5%

Source: ETC Institute (2016)

Q24. Demographics: Age of Respondent by percentage of respondents

35-44 years 18%

18-34 years 15% 45-54 years 25%

65+ years 20%

55-64 years 22%

Source: ETC Institute (2016)

ETC Institute (2016) Page 17 City of Cape Coral, FL Community Survey Findings Report

Q25. Demographics: Gender By percentage of respondents

Male 47%

Female 53%

Source: ETC Institute (2016)

Q26. Demographics: Is Anyone in Household is of Hispanic/Latino Ancestry by percentage of respondents

Yes 19%

No 81%

Source: ETC Institute (2016)

ETC Institute (2016) Page 18 City of Cape Coral, FL Community Survey Findings Report

Q27. Demographics: How Long Has Respondent Lived in the City of Cape Coral by percentage of respondents

0-5 years 31%

6-10 years 21% 31+ years 8%

21-30 years 13%

11-20 years 27%

Source: ETC Institute (2016)

Q28. Demographics: Household Income

by percentage of respondents

$25,000-$49,999 23%

Under $25,000 5%

$50,000-$99,999 44% $150,000 or more 10%

$100,000-$149,999 18%

Source: ETC Institute (2016)

ETC Institute (2016) Page 19 City of Cape Coral, FL Community Survey Findings Report

Section 2 Benchmarks

ETC Institute (2016) Page 20 City of Cape Coral, FL Community Survey Findings Report

National Benchmarking

Since 1998, ETC Institute has conducted household surveys for needs assessments, feasibility studies, customer satisfaction, fees and charges comparisons, and other parks and recreation issues in more than 400 communities in over 49 states across the country.

The results of these surveys has provided an unparalleled data base of information to compare responses from household residents in client communities to “National Averages” and therefore provide a unique tool to “assist organizations in better decision making.”

Communities within the data base include a full-range of municipal and county governments from 20,000 in population through over 1 million in population. They include communities in warm weather climates and cold weather climates, mature communities and some of the fastest growing cities and counties in the country.

“National Averages” have been developed for numerous strategically important parks and recreation planning and management issues including: customer satisfaction and usage of parks and programs; methods for receiving marketing information; reasons that prevent members of households from using parks and recreation facilities more often; priority recreation programs, parks, facilities and trails to improve or develop; priority programming spaces to have in planned community centers and aquatic facilities; potential attendance for planned indoor community centers and outdoor aquatic centers; etc.

Results from household responses for the City of Cape Coral were compared to National Benchmarks to gain further strategic information. A summary of all tabular comparisons are shown on the following page.

Note: The benchmarking data contained in this report is protected intellectual property. Any reproduction of the benchmarking information in this report by persons or organizations not directly affiliated with the City of Cape Coral is not authorized without written consent from ETC Institute.

ETC Institute (2016) Page 21 City of Cape Coral, FL Community Survey Findings Report

Benchmarking for the City of Cape Coral Community Interest and Opinion Surveys

City of Cape National Average Coral 2016

Has your household participated in City/County/Park District recreation programs during the past year? Yes 34% 31% No 66% 69%

Ways respondents learn about recreation programs and activities Departmental Brochure (Seasonal program guide) 54% 44% Direct Mail 22% 19% E-mail bulletins/notification (Email) 8% 8% Flyers/Materials at City/County/Park District facilities 18% 22% Newspaper 39% 42% School flyers (Program fliers at school) 16% 13% Website 21% 39% Word of Mouth/Friends/Coworkers 42% 42% Social media - Facebook/Twitter 7% 22%

Recreation programs that respondent households have a need for

Adult arts, dance, performing arts 21% 18% Adult continuing education programs 31% 28% Adult fitness and wellness programs 48% 41% Adult sports programs 23% 20% Before and after school programs 15% 13% Golf lessons and leagues (Golf lessons) 20% 15% Nature programs/environmental education 32% 28% Preschool programs 15% 11% Programs for people with disabilities 12% 9% Seniors/Adult programs for 50 years and older 24% 35% Special events 40% 45% Teen programs 16% 13% Tennis lessons and leagues 17% 12% Water fitness programs 30% 23% Youth art, dance, performing arts 18% 14% Youth fitness and wellness programs 19% 13% Youth Learn to Swim programs 25% 15% Youth sports programs 27% 17% Youth summer camp programs 20% 16%

Recreation programs that are the most important to respondent households

Adult arts, dance, performing arts 9% 8% Adult continuing education programs 14% 13% Adult fitness and wellness programs 30% 26% Adult sports programs 10% 9% Before and after school programs 7% 6% Golf lessons and leagues 9% 8% Nature programs/environmental education 13% 14% Preschool programs 7% 5% Programs for people with special needs/disabled 4% 4% Seniors/Adult programs for 50 years and older 14% 21% Special events 20% 27% Teen programs 7% 6% Tennis lessons and leagues 7% 7% Water fitness programs 14% 9% Youth art, dance, performing arts 6% 6% Youth fitness and wellness programs 7% 5% Youth Learn to Swim programs 14% 8% Youth sports programs 15% 8% Youth summer camp programs 9% 7%

ETC Institute (2016) Page 22 City of Cape Coral, FL Community Survey Findings Report

Benchmarking for the City of Cape Coral Community Interest and Opinion Surveys

City of Cape National Average Coral 2016

Parks and recreation facilities that respondent households have a need for

18 Hole Golf Course 30% 24% Boat Facilities/Paddle Boats 28% 39% Fishing areas (Fishing piers) 34% 35% Football Fields 14% 7% Historic Facilities 45% 19% Indoor Fitness and Exercise Facilities 47% 33% Indoor Gyms/Multi-Purpose Rec Center 27% 15% Indoor running/walking track 41% 30% Large Multi Use Community Parks 55% 44% Natural areas/wildlife habitats (Greenspace and natural areas) 50% 47% Nature Center/Nature Trails 53% 23% Off-leash dog parks 27% 26% Outdoor Amphitheater 34% 29% Skateboarding Park/Area 13% 8% Small neighborhood parks 60% 55% Soccer, Lacrosse Fields (Outdoor field space) 22% 13% Splash park/pad (water park) 25% 38% Walking & Biking Trails 69% 42% Baseball/softball Fields 19% 15%

Most Important Parks and Recreation Facilities to Respondent Households

18 Hole Golf Course 13% 12% Boat Facilities/Paddle Boats 8% 16% Fishing areas 11% 12% Football fields 3% 1% Historic Facilities 10% 2% Indoor Fitness and Exercise Facilities 20% 11% Indoor Gyms/Multi-Purpose Rec Centers 7% 3% Indoor running/walking track 15% 8% Large Community Parks 19% 21% Natural Resource Parks 15% 16% Nature Center/Nature Trails (Nature trails/nature parks) 19% 4% Off-Leash Dog Park 12% 4% Outdoor Amphitheater 8% 16% Skateboarding Area 3% 1% Small Neighborhood Parks 28% 31% Soccer, Lacrosse Fields (Outdoor field space) 8% 4% Splash park/pad (waterpark) 7% 16% Walking and Biking Trails 42% 21% Baseball/Softball Fields 7% 4%

Reasons that Prevent Respondent Households From Using Programs or Facilities More Often

Facilities do not have right equipment 7% 8% Facilities are not well maintained 6% 6% Facility operating hours are not convenient 7% 8% Fees are too expensive 13% 16% I do not know location of facilities 12% 18% I do not know what is being offered 22% 35% Lack of accessibility (Not accessible for people w disabilities) 3% 2% Lack of parking 5% 9% Lack of quality programs 8% 13% Poor customer service by staff 3% 4% Program times are not convenient 16% 18% Programs I am interested in are not offered 14% 20% Registration for programs is difficult 3% 4% Security is insufficient 7% 6% Too far from residence 12% 16% Use facilities in other Cities/Park Districts 9% 5% Use services of other agencies 8% 5% Waiting list/programs were full 5% 4%

Level of Satisfaction with the Overall Value Households Receive from the Parks and Recreation Department

Very Satisfied 27% 20% Somewhat Satisfied 34% 33% Neutral 20% 25% Somewhat Dissatisfied 6% 9% Very Dissatisfied 3% 3% Don't Know 11% 11%

ETC Institute (2016) Page 23 City of Cape Coral, FL Community Survey Findings Report

Section 3 Matrices

ETC Institute (2016) Page 24 City of Cape Coral, FL Community Survey Findings Report Importance-Satisfaction Matrix Analysis Cape Coral, Florida

Overview

Today, City officials have limited resources which need to be targeted to activities that are of the most benefit to their citizens. Two of the most important criteria for decision making are (1) to target resources toward services of the highest importance to citizens; and (2) to target resources toward those services where citizens are the least satisfied.

The Importance-Satisfaction (IS) rating is a unique tool that allows public officials to better understand both of these highly important decision making criteria for each of the services they are providing. The Importance-Satisfaction rating is based on the concept that public agencies will maximize overall customer satisfaction by emphasizing improvements in those areas where the level of satisfaction is relatively low and the perceived importance of the service is relatively high. ETC Institute developed an Importance-Satisfaction Matrix to display the perceived importance of major services that were assessed on the survey against the perceived quality of service delivery. The two axes on the matrix represent Satisfaction (vertical) and relative Importance (horizontal).

The I-S (Importance-Satisfaction) matrix should be interpreted as follows.

. Continued Emphasis (above average importance and above average satisfaction). This area shows where the City is meeting customer expectations. Items in this area have a significant impact on the customer’s overall level of satisfaction. The City should maintain (or slightly increase) emphasis on items in this area.

. Exceeding Expectations (below average importance and above average satisfaction). This area shows where the City is performing significantly better than customers expect the City to perform. Items in this area do not significantly affect the overall level of satisfaction that residents have with City services. The City should maintain (or slightly decrease) emphasis on items in this area.

. Opportunities for Improvement (above average importance and below average satisfaction). This area shows where the City is not performing as well as residents expect the City to perform. This area has a significant impact on customer satisfaction, and the City should DEFINITELY increase emphasis on items in this area.

. Less Important (below average importance and below average satisfaction). This area shows where the City is not performing well relative to the City’s performance in other areas; however, this area is generally considered to be less important to residents. This area does not significantly affect overall satisfaction with City services because the items are less important to residents. The agency should maintain current levels of emphasis on items in this area.

I-S Matrices for the City as a whole as well as by location are on the following pages.

ETC Institute (2016) Page 25 City of Cape Coral, FL Community Survey Findings Report

City of Cape Coral, Florida Importance-Unmet Needs Matrix

The Importance-Unmet Needs Matrix is a tool for assessing the priority that should be placed on parks and recreation facilities and recreation programs in the City of Cape Coral. Importance-Unmet Needs Assessment were completed for the City of Cape Coral. Each of the facilities and programs that were assessed on the survey were placed in one of the following four quadrants:

 Top Priorities (higher importance and high unmet need). Items in this quadrant should be given the highest priority for improvement. Respondents placed a high level of importance on these items, and the unmet need rating is high. Improvements to items in this quadrant will have positive benefits for the highest number of residents.

 Continued Emphasis (higher importance and low unmet need). Items in this quadrant should be given secondary priority for improvement. Respondents placed a high level of importance on these items, but the unmet need rating is relatively low.

 Special Interest/Lower Priority (lower importance and high unmet need). This quadrant shows where improvements may be needed to serve the needs of specialized populations. Respondents placed a lower level of importance on these items, but the unmet need rating is relatively high.

 Lowest Priority (lower importance and low unmet need). Items in this quadrant should receive the lowest priority for improvement. Respondents placed a lower level of importance on these items, and the unmet need rating is relatively low.

The following pages contain the Importance-Unmet Needs Matrices for all parks and recreation facilities and recreation programs that were assessed on the survey.

ETC Institute (2016) Page 26 City of Cape Coral, FL Community Survey Findings Report

City of Cape Coral 2016 Community Survey Importance-Satisfaction Assessment Matrix -Neighborhood Park Services- (points on the graph show deviations from the mean satisfaction and importance ratings given by respondents to the survey) mean importance Exceeding Expectations Continued Emphasis lower importance/higher satisfaction higher importance/higher satisfaction

Mowing and trimming in parks!

g n Overall condition of trash pickup in parks!

Overall condition of playground equipment i

n Overall condition of landscaping ! a ! f

Overall condition of pavilions s

i i ! i

t t

c Overall condition of picnic areas ! s

f !Adequacy of park lighting n

t Overall condition of basketball courts

S ! !Overall condition of tennis courts Overall condition of outdoor restrooms!

Less Important Opportunities for Improvement lower importance/lower satisfaction higher importance/lower satisfaction Lower Importance Importance Ratings Higher Importance

Source: ETC Institute (2016)

City of Cape Coral 2016 Community Survey Importance-Satisfaction Assessment Matrix -Park and Recreation Program Services- (points on the graph show deviations from the mean satisfaction and importance ratings given by respondents to the survey) mean importance Exceeding Expectations Continued Emphasis lower importance/higher satisfaction higher importance/higher satisfaction

g !Times programs are offered n Location of programs

i !

R !Quality of instructors t Quality of the facility where program is offered c

n ! a

a ! !

Ease of online registration process n

Ease of use for mail-in/fax registration e t !

m a ! Fees charged\ for value received

S ~ ------Availability of information about programs

! Ease of navigation through the website

Less Important Opportunities for Improvement lower importance/lower satisfaction higher importance/lower satisfaction Lower Importance Importance Ratings Higher Importance

Source: ETC Institute (2016)

ETC Institute (2016) Page 27 City of Cape Coral, FL Community Survey Findings Report

Importance-Unmet Needs Assessment Matrix for City of Cape Coral Parks and Recreation Facilities (points on the graph show deviations from the mean importance and unmet need ratings given by respondents to the survey)

mean importance Lower Priority Top Priorities lower importance/high unmet need higher importance/high unmet need

Indoor fitness/cardiovascular equipment ! Indoor running/walking track!

Fishing areas !Beach

i !Nature parks

t !Trails d

at Large community parks e

! n Central gathering place Dog park / ! t d !

e Small neighborhood parks

! m e ! Boating/kayaking areas

N ! Gymnasiums Theater ! Waterpark u ! ! Yacht Club ! n e Environmental center ! ! a

Historical museum e

m ! Art Studio

Golf Course m n Youth center !

U ! Pickle ball court! ' Soccer fields Skate park ! ! ! Football fields :::-! 1/ __ ------Baseball/softball fields

Lowest Priority Continued Emphasis lower importance/low unmet need higher importance/low unmet need Lower Importance Importance Ratings Higher Importance

Source: ETC Institute (2016)

Importance-Unmet Needs Assessment Matrix for City of Cape Coral Parks and Recreation Programs (points on the graph show deviations from the mean importance and unmet need ratings given by respondents to the survey)

mean importance Lower Priority Top Priorities lower importance/high unmet need higher importance/high unmet need Special events (concerts, movies, etc.) Adult fitness and wellness programs! !

-----!"'-.;::_ - Adult programs for 50 years and older g ! n Adult continuing education programs

Water fitness programs d

a Nature programs/environmental education e

R !

d Adult sports programs

e !

m e Sailing/boating programs

! ! n

Adult art, dance, performing arts u

Travel programs n e ! Youth art, dance, performing arts! ! a Programs for teens e m !

Youth fitness and wellness programs ! m n ! ! !! U Programs for people with disabilities ! ! Before and after school programs ! Preschool programs ! Youth summer camp programs Tennis lessons and leagues Youth Learn to Swim programs Youth sports programs Golf lessons and leagues Lowest Priority Continued Emphasis lower importance/low unmet need higher importance/low unmet need Lower Importance Importance Ratings Higher Importance

Source: ETC Institute (2016)

ETC Institute (2016) Page 28 City of Cape Coral, FL Community Survey Findings Report

Northeast Matrices

City of Cape Coral 2016 Community Survey Importance-Satisfaction Assessment Matrix -Northeast : Neighborhood Park Services- (points on the graph show deviations from the mean satisfaction and importance ratings given by respondents to the survey) mean importance Exceeding Expectations Continued Emphasis lower importance/higher satisfaction higher importance/higher satisfaction Mowing and trimming in parks! Overall condition of trash pickup in parks!

g Overall condition of landscaping

n !

Overall condition of pavilions o

R Overall condition of playground equipment t

a ! f o ! s

s Overall condition of basketball courts

m a / ------! ------! S Overall condition of tennis courts !Overall condition of picnic areas !Adequacy of park lighting ! Overall condition of outdoor restrooms

Less Important Opportunities for Improvement lower importance/lower satisfaction higher importance/lower satisfaction Lower Importance Importance Ratings Higher Importance

Source: ETC Institute (2016)

ETC Institute (2016) Page 29 City of Cape Coral, FL Community Survey Findings Report

City of Cape Coral 2016 Community Survey Importance-Satisfaction Assessment Matrix -Northeast : Program Services- (points on the graph show deviations from the mean satisfaction and importance ratings given by respondents to the survey) mean importance Exceeding Expectations Continued Emphasis lower importance/higher satisfaction higher importance/higher satisfaction

!Ease of online registration process

Times programs are offered!

Location of programs i

R ! ! t

n Quality of the facility where program is offered a

Ease of use for mail-in/fax registration f

o !

i i

t t

s a Quality of instructors

f ! n

a S Fees charged for value received!

Ease of navigation through the website ! ~! ·- Availability of information about programs Less Important Opportunities for Improvement lower importance/lower satisfaction higher importance/lower satisfaction Lower Importance Importance Ratings Higher Importance

Source: ETC Institute (2016)

Importance-Unmet Needs Assessment Matrix for City of Cape Coral Parks and Recreation Facilities: Northeast

(points on the graph show deviations from the mean importance and unmet need ratings given by respondents to the survey)

mean importance Lower Priority Top Priorities lower importance/high unmet need higher importance/high unmet need

!Trails !Nature parks !Large community parks

Indoor running/walking track! Small neighborhood parks! g Fishing areas !Indoor fitness/cardiovascular equipment

n i ! t Boating/kayaking areas d

R Gymnasiums! n

e e Waterpark

m e !

N Environmental center ! Dog park u

Beach n

e ! Art Studio! ! a Central gathering place ! ! e

Youth center m n Historical museum ! Theater U Football fields! Golf Course! ! Skate park! ! ! ! ------Pickle ball court/ -1--r ·- Soccer fields ! Baseball/softball fields Yacht club

Lowest Priority Continued Emphasis lower importance/low unmet need higher importance/low unmet need Lower Importance Importance Ratings Higher Importance

Source: ETC Institute (2016)

ETC Institute (2016) Page 30 City of Cape Coral, FL Community Survey Findings Report

Importance-Unmet Needs Assessment Matrix for City of Cape Coral Parks and Recreation Programs: Northeast (points on the graph show deviations from the mean importance and unmet need ratings given by respondents to the survey)

mean importance Lower Priority Top Priorities lower importance/high unmet need higher importance/high unmet need ---- ! Adult fitness and wellness--- programs Special events! !Nature programs/environmental education

n i Adult sports programs

a Youth art, dance, performing arts ! Adult programs for 50 years and older e ! e

t d Youth fitness and wellness programs

e e ! ! !t--- Youth Learn to Swim programs

t Water fitness programs

e Programs for teens ! Youth sports programs ! ! ! a Travel programs ! ! Before and after school programs e m ! !

Preschool programs m n Sailing/boating programs

U Tennis lessons and leagues Golf lessons and leagues! ! Adult continuing education programs Programs for people with disabilities! !

Youth summer camp programs Adult art, dance, performing arts

Lowest Priority Continued Emphasis lower importance/low unmet need higher importance/low unmet need Lower Importance Importance Ratings Higher Importance

Source: ETC Institute (2016)

Northwest Matrices

ETC Institute (2016) Page 31 City of Cape Coral, FL Community Survey Findings Report

City of Cape Coral 2016 Community Survey Importance-Satisfaction Assessment Matrix -Northwest : Neighborhood Park Services- (points on the graph show deviations from the mean satisfaction and importance ratings given by respondents to the survey) mean importance Exceeding Expectations Continued Emphasis lower importance/higher satisfaction higher importance/higher satisfaction

!Mowing and trimming in parks

n a Overall condition of trash pickup in parks ! o

Overall condition of landscaping! c

n Overall condition of playground equipment a Overall condition of pavilions ! f

! s

i i

t t

c ! Overall condition of tennis courts s a !

i Overall condition of picnic areas e t Adequacy of park lighting m

a !

S / ! Overall condition of basketball courts Overall condition of outdoor restrooms!

Less Important Opportunities for Improvement lower importance/lower satisfaction higher importance/lower satisfaction Lower Importance Importance Ratings Higher Importance

Source: ETC Institute (2016)

City of Cape Coral 2016 Community Survey Importance-Satisfaction Assessment Matrix -Northwest : Program Services- (points on the graph show deviations from the mean satisfaction and importance ratings given by respondents to the survey) mean importance Exceeding Expectations Continued Emphasis lower importance/higher satisfaction higher importance/higher satisfaction

Times programs are offered! !Ease of use for mail-in/fax registration

Ease of online registration process c

n ! a

a c ! ! Location of programs / s

a s Fees charged for value received

i Quality of the facility

e t where program is offered!

m a Ease of navigation through the website Quality of instructors

S ! ! ! Availability of information about programs

Less Important Opportunities for Improvement lower importance/lower satisfaction higher importance/lower satisfaction Lower Importance Importance Ratings Higher Importance

Source: ETC Institute (2016)

ETC Institute (2016) Page 32 City of Cape Coral, FL Community Survey Findings Report

Importance-Unmet Needs Assessment Matrix for City of Cape Coral Parks and Recreation Facilities: Northwest

(points on the graph show deviations from the mean importance and unmet need ratings given by respondents to the survey)

mean importance Lower Priority Top Priorities lower importance/high unmet need higher importance/high unmet need Indoor running/walking track ! !Indoor fitness/cardiovascular equipment !Fishing areas !Beach

g Theater! !Large community parks

t Trails

! d

e R Nature parks

t d ! Small neighborhood parks

e !

Boating/kayaking areas m

! n

N Environmental center! ! ! ! !Waterpark u

e Historical museum Art Studio !

e m Dog park Yacht club

n ! Youth ~center! '1 U Central gathering place Gymnasiums! Pickle ball court ! Golf Course! ------Skate park ~ ! 1! - Soccer fields Football fields !

Baseball/softball fields

Lowest Priority Continued Emphasis lower importance/low unmet need higher importance/low unmet need Lower Importance Importance Ratings Higher Importance

Source: ETC Institute (2016)

Importance-Unmet Needs Assessment Matrix for City of Cape Coral Parks and Recreation Programs: Northwest (points on the graph show deviations from the mean importance and unmet need ratings given by respondents to the survey)

mean importance Lower Priority Top Priorities lower importance/high unmet need higher importance/high unmet need

Adult fitness and wellness programs ! ! Special events (concerts, movies, etc.)

n Adult programs for 50 years and older

i !

t Youth sports programs Adult continuing education programs d

! e

Water fitness programs n

e e ! !Nature programs/environmental education

m e Travel programs! Adult sports programs ! n N ! Youth fitness and u Programs for teens ! Sailing/boating programs t Youth summer camp programs wellness programs ! ! ! n

Tennis lessons and leagues ! e m ! ! !

m n Before and after school programs

U Preschool programs! ! Youth art, dance, performing arts ! Programs for people with disabilities! Golf lessons and leagues Adult.? art, dance, performing artsi ...... Youth Learn to Swim programs

Lowest Priority Continued Emphasis lower importance/low unmet need higher importance/low unmet need Lower Importance Importance Ratings Higher Importance

Source: ETC Institute (2016)

ETC Institute (2016) Page 33 City of Cape Coral, FL Community Survey Findings Report

Southeast Matrices

City of Cape Coral 2016 Community Survey Importance-Satisfaction Assessment Matrix -Southeast : Neighborhood Park Services- (points on the graph show deviations from the mean satisfaction and importance ratings given by respondents to the survey) mean importance Exceeding Expectations Continued Emphasis lower importance/higher satisfaction higher importance/higher satisfaction

Mowing and trimming in parks !

n Overall condition of trash pickup in parks i !

Overall condition of landscaping t

a !Overall condition of playground equipment f o ! ! s

i Overall condition of pavilions i

a c !

a ! Adequacy of park lighting

a s Overall condition of picnic areas

m a ! S Overall condition of tennis courts Overall------condition"- of- outdoor restrooms !/ / ! Overall condition of basketball courts

Less Important Opportunities for Improvement lower importance/lower satisfaction higher importance/lower satisfaction Lower Importance Importance Ratings Higher Importance

Source: ETC Institute (2016)

ETC Institute (2016) Page 34 City of Cape Coral, FL Community Survey Findings Report

City of Cape Coral 2016 Community Survey Importance-Satisfaction Assessment Matrix -Southeast : Program Services- (points on the graph show deviations from the mean satisfaction and importance ratings given by respondents to the survey) mean importance Exceeding Expectations Continued Emphasis lower importance/higher satisfaction higher importance/higher satisfaction

Quality of instructors

g !/ !Location of programs

n a !Times programs are offered

!Quality of the facility where program is offered c

i i

t t

f Fees charged for value received ! n

a s !Availability of information about programs

i Ease of use for mail-in/fax registration

m a / ! - S ! Ease of online registration process! \ Ease of navigation through the website

Less Important Opportunities for Improvement lower importance/lower satisfaction higher importance/lower satisfaction Lower Importance Importance Ratings Higher Importance

Source: ETC Institute (2016)

Importance-Unmet Needs Assessment Matrix for City of Cape Coral Parks and Recreation Facilities: Southeast

(points on the graph show deviations from the mean importance and unmet need ratings given by respondents to the survey)

mean importance Lower Priority Top Priorities lower importance/high unmet need higher importance/high unmet need

Indoor fitness/cardiovascular equipment! Indoor running/walking track!

Beach

g !

i Nature parks

t !

a Central gathering place Trails e

R !

t d Dog park ! Small neighborhood parks e e Gymnasiums Fishing areas !

m e ! ! ! Yacht club n

N ! ! Waterpark ! u t Historical museum ! Large community parks ! n

e ! ! a Environmental center ! Boating/kayaking areas e m !

Youth center Golf Course m n Soccer fields U ! ! Theater Pickle ball court! ! ! Skate park ! Football fields Baseball/softball fields Art Studio

Lowest Priority Continued Emphasis lower importance/low unmet need higher importance/low unmet need Lower Importance Importance Ratings Higher Importance

Source: ETC Institute (2016)

ETC Institute (2016) Page 35 City of Cape Coral, FL Community Survey Findings Report

Importance-Unmet Needs Assessment Matrix for City of Cape Coral Parks and Recreation Programs: Southeast (points on the graph show deviations from the mean importance and unmet need ratings given by respondents to the survey)

mean importance Lower Priority Top Priorities lower importance/high unmet need higher importance/high unmet need Special events (concerts, movies, etc.) ! Adult programs for 50 years -"'-and older ! Adult fitness and wellness programs! !Adult continuing education programs

t Nature programs/environmental education d

a ! e

R !Water fitness programs n

d Sailing/boating programs

! e e Travel programs

! u

t Adult sports programs

! n

e Youth art, dance, performing arts !Adult art, dance, performing arts a Youth summer camp programs e m Tennis lessons and leagues ! ! m n Programs for people with disabilities !

U Before and after school programs ! !! Programs for teens ! !! Youth fitness and wellness programs ! Youth Learn to Swim programs ______Preschool programs ! Youth sports,; programs _ Golf lessons and leagues

Lowest Priority Continued Emphasis lower importance/low unmet need higher importance/low unmet need Lower Importance Importance Ratings Higher Importance

Source: ETC Institute (2016)

Southwest Matrices

ETC Institute (2016) Page 36 City of Cape Coral, FL Community Survey Findings Report

City of Cape Coral 2016 Community Survey Importance-Satisfaction Assessment Matrix -Southwest : Neighborhood Park Services- (points on the graph show deviations from the mean satisfaction and importance ratings given by respondents to the survey) mean importance Exceeding Expectations Continued Emphasis lower importance/higher satisfaction higher importance/higher satisfaction

g Mowing and trimming in parks!

Overall condition of trash pickup in parks o

! i

R !Overall condition of playground equipment t Overall condition of pavilions c

a Overall condition of picnic areas f

o Overall condition of landscaping ! s

i i

t t !

! a

f Adequacy of park lighting Overall condition of basketball courts ! n

! a s

S Overall condition of tennis courts! ! Overall condition of outdoor restrooms

Less Important Opportunities for Improvement lower importance/lower satisfaction higher importance/lower satisfaction Lower Importance Importance Ratings Higher Importance

Source: ETC Institute (2016)

City of Cape Coral 2016 Community Survey Importance-Satisfaction Assessment Matrix -Southwest : Program Services- (points on the graph show deviations from the mean satisfaction and importance ratings given by respondents to the survey) mean importance Exceeding Expectations Continued Emphasis lower importance/higher satisfaction higher importance/higher satisfaction

n i !Times programs are offered t !..___------

a Quality of the facility where program is offered

Location of programs o

Ease of online registration process c

n Ease of use for mail-in/fax ! a Quality of instructors f o ! s i registration ! i

t t !

a Availability of information about programs

a s !

e t Fees charged for value received

a !

Ease of navigation through the website !

Less Important Opportunities for Improvement lower importance/lower satisfaction higher importance/lower satisfaction Lower Importance Importance Ratings Higher Importance

Source: ETC Institute (2016)

ETC Institute (2016) Page 37 City of Cape Coral, FL Community Survey Findings Report

Importance-Unmet Needs Assessment Matrix for City of Cape Coral Parks and Recreation Facilities: Southwest

(points on the graph show deviations from the mean importance and unmet need ratings given by respondents to the survey)

mean importance Lower Priority Top Priorities lower importance/high unmet need Pickle ball court! higher importance/high unmet need

Indoor running/walking track! Indoor fitness/cardiovascular equipment!

Gymnasiums!

t Central gathering place ! d

R Dog park n

m e Art Studio! !

N ! u Environmental center !! !Nature parks Beach ! ! n e Theater Boating/kayaking areas ! \ TrailsI'- a

e m Football fields Youth center Fishing areas

! m

n ! ! ! !Large community parks U Historical museum ! Skate park ! Yacht club ! Small neighborhood parks Baseball/softball- ~~------fields ______! --\\Waterpark " Soccer fields ! Golf Course

Lowest Priority Continued Emphasis lower importance/low unmet need higher importance/low unmet need Lower Importance Importance Ratings Higher Importance

Source: ETC Institute (2016)

Importance-Unmet Needs Assessment Matrix for City of Cape Coral Parks and Recreation Programs: Southwest (points on the graph show deviations from the mean importance and unmet need ratings given by respondents to the survey)

mean importance Lower Priority Top Priorities lower importance/high unmet need higher importance/high unmet need

Special events (concerts, movies, etc.)! Adult fitness and wellness programs!

Adult continuing education programs g --- - ~

n " i ! ! t

a Adult programs for 50 years and older Water fitness programs e

t d Adult sports programs Nature programs/environmental education e e ! !

! n

Sailing/boating programs ! ! u t Programs for teens

e Adult art, dance, performing arts Golf lessons and leagues ! ! ! a Youth art, dance, performing arts ! e m !----- !

Programs for people with disabilities Tennis lessons and leagues m n - ! ! ! ! Youth fitness and wellness programs U Travel programs ! ! Before and after school programs Youth summer camp programs Preschool programs ------Youth~11 sports programs ------:::::::: Youth Learn to Swim programs

Lowest Priority Continued Emphasis lower importance/low unmet need higher importance/low unmet need Lower Importance Importance Ratings Higher Importance

Source: ETC Institute (2016)

ETC Institute (2016) Page 38 City of Cape Coral, FL Community Survey Findings Report

Section 4 PIR Analysis

ETC Institute (2016) Page 39 City of Cape Coral, FL Community Survey Findings Report

Priority Investment Rating Cape Coral, FLorida

The Priority Investment Rating (PIR) was developed by ETC Institute to provide governments with an objective tool for evaluating the priority that should be placed on parks and recreation investments. The Priority Investment Rating was developed by ETC Institute to identify the facilities and programs residents think should receive the highest priority for investment. The priority investment rating reflects the importance residents place on items (sum of top 4 choices) and the unmet needs (needs that are only being partly met or not met) for each facility/program relative to the facility/program that rated the highest overall. Since decisions related to future investments should consider both the level of unmet need and the importance of facilities and programs, the PIR weights each of these components equally.

The PIR reflects the sum of the Unmet Needs Rating and the Importance Rating as shown in the equation below: PIR = UNR + IR

For example, suppose the Unmet Needs Rating for playgrounds are 26.5 (out of 100) and the Importance Rating for playgrounds is 52 (out of 100), the Priority Investment Rating for playgrounds would be 78.5 (out of 200).

How to Analyze the Charts:

 High Priority Areas are those with a PIR of at least 125. A rating of 125 or above generally indicates there is a relatively high level of unmet need and residents generally think it is important to fund improvements in these areas. Improvements in this area are likely to have a positive impact on the greatest number of households.

 Medium Priority Areas are those with a PIR of 70-124. A rating in this range generally indicates there is a medium to high level of unmet need or a significant percentage of residents generally think it is important to fund improvements in these areas.

 Low Priority Areas are those with a PIR below 70. A rating in this range generally indicates there is a relatively low level of unmet need and residents do not think it is important to fund improvements in these areas. Improvements may be warranted if the needs of very specialized populations are being targeted.

The following pages show the Unmet Needs Rating, Importance Rating, and Priority Investment Rating for facilities and programs.

ETC Institute (2016) Page 40 City of Cape Coral, FL Community Survey Findings Report Unmet Needs Rating for Facilities the rating for the item with the most unmet need=100 the rating of all other items reflects the relative amount of unmet need for each item compared to the item with the most unmet need

I I I I Indoor fitness/cardio equip. I I I I 100

I I I I Indoor running/walking trails I I I I I 95.8 Beach I I I I I 83.3 I Nature parks I I I 75.3I I I I I I I Trails I I I I 71.8 I I I I I I Fishing areas I I I I 63.7 I I I I I Small neighborhood parks I I I 60.1 I I Large community parks I I 58.8 I ' I I I Boating/kayaking area I I 52.4 I I I I I I Dog park I I I 50.9 I I I I I Central gathering place I I I 46.5 I I I I I Theater I I I 44.8 I I I I I Waterpark I 43.1 I I Gymnasiums I I 43.0 I I I I I Yacht club I 1: 39.4 I I I I I I Art Studio I I I38.6 I I I I I I Environmental center I I 36I.1 I I I I I I Historical museum I 32.4 I I I I Golf Course I 27.3 I I I I I I I I Youth center I I 23.8 I I I I I I Pickle ball court : I 21.2 I I I I I I I Baseball/softball fields I 13.5 I I I I I I I I I Skate park I 10.7 I I I I I I I I I Soccer fields I 10.5 I I I I I I Football fields I 8.8 I I I 0.0 20.0 40.0 60.0 80.0 100.0

Source: ETC Institute (2016)

ETC Institute (2016) Page 41 City of Cape Coral, FL Community Survey Findings Report

Importance Rating for Facilities the rating for the item rated as the most importanct=100 the rating of all other items reflects the relative level of importance for each item compared to the item rated as the most important

Small neighborhood parks I I 100.0 Beach I 98.4 Nature parks 66.3 Large community parks 66.0 Yacht club I 64.4 Trails I 52.4 Waterpark I 51.5 Fishing areas I 50.8 Boating/kayaking areas I 50.2 Golf Course 40.1 Dog park I 37.2 Indoor fitness/cardiovascular equipment I 35.0 Theater I 31.4 Indoor running/walking track I 25.9 Baseball/softball fields I 24.9 Art Studio I 22.7 Soccer fields I 14.2 Central gathering place I 12.0 Environmental center I 11.7 Gymnasiums I 10.4 Youth center I 9.4 Historical museum I 7.8 Pickle ball court 4.5 Skate park 4.5 Football fields R3.6 0.0 20.0 40.0 60.0 80.0 100.0 Source: ETC Institute (2016)

ETC Institute (2016) Page 42 City of Cape Coral, FL Community Survey Findings Report Top Priorities for Investment for Facilities Based on the Priority Investment Rating

Beach 182 Small neighborhood parks 160 Nature parks 142 High Priority Indoor fitness/cardiovascular equipment 135 (125+) Large community parks 125 Trails 124 Indoor running/walking track 122 Fishing areas 115 Yacht club 104 Boating/kayaking areas 103 Medium Priority Waterpark 95 (70-124) Dog park 88 Theater 76 Golf Course 67 Art Studio 61 Central gathering place 59 Gymnasiums 53 Environmental center 48 Historical museum 40 Baseball/softball fields 39 Youth center 33 Pickle ball court 26 Lower Priority Soccer fields 25 (0-69) Skate park 15 Football fields 12

0 40 80 120 160 200 Source: ETC Institute (2016)

ETC Institute (2016) Page 43 City of Cape Coral, FL Community Survey Findings Report Unmet Needs Rating for Programs the rating for the item with the most unmet need=100 the rating of all other items reflects the relative amount of unmet need for each item compared to the item with the most unmet need

Special events (concerts, movies, etc.) 100.0 Adult fitness and wellness programs I 98.0 Adult programs for 50 years and older I 84.2 Adult continuing education programs I 75.1 Nature programs/environmental education I 62.9 Water fitness programs I 54.5 Sailing/boating programs I 48.7 Adult sports programs I 48.1 Travel programs 39.6 Adult art, dance, performing arts I 37.1 Youth art, dance, performing arts I 37.0 Programs for teens I 35.2 Youth Learn to Swim programs I 32.2 Golf lessons and leagues I 31.8 Youth summer camp programs I 31.2 Youth fitness and wellness programs I 30.8 Youth sports programs I 28.6 Tennis lessons and leagues I 27.8 Before and after school programs I 25.2 Programs for people with disabilities I 24.4 Preschool programs 19.6 0.0 20.0 40.0 60.0 80.0 100.0 Source: ETC Institute (2016)

ETC Institute (2016) Page 44 City of Cape Coral, FL Community Survey Findings Report

Importance Rating for Programs the rating for the item rated as the most importanct=100 the rating of all other items reflects the relative level of importance for each item compared to the item rated as the most important

Special events (concerts, movies, etc.) I I I 100.0 Adult fitness and wellness programs I 96.0 Adult programs for 50 years and older I 78.3 Nature programs/environmental education I 49.6 Adult continuing education programs I 47.4 Water fitness programs I 34.6 Adult sports programs I 32.4 Golf lessons and leagues I 30.1 Adult art, dance, performing arts I 29.0 Sailing/boating programs I 29.0 Youth sports programs I 29.0 Youth Learn to Swim programs I 28.7 Tennis lessons and leagues I 25.4 Youth summer camp programs I 25.0 Programs for teens I 23.5 Before and after school programs I 21.7 Youth art, dance, performing arts I 21.0 Youth fitness and wellness programs 19.9 Preschool programs I 18.8 Travel programs I 16.5 Programs for people with disabilities I 15.1 0.0 20.0 40.0 60.0 80.0 100.0 Source: ETC Institute (2016)

ETC Institute (2016) Page 45 City of Cape Coral, FL Community Survey Findings Report Top Priorities for Investment for Programs Based on the High Priority Priority Investment Rating (125+) Special events (concerts, movies, etc.) 200 Adult fitness and wellness programs 194 Adult programs for 50 years and older 163 Adult continuing education programs 123 Nature programs/environmental education 11 3 Water fitness programs 89 Medium Priority Adult sports programs 80 (70-124) Sailing/boating programs 78 Adult art, dance, performing arts 66 Golf lessons and leagues 62 Youth Learn to Swim programs 61 Programs for teens 59 Youth art, dance, performing arts 58 Youth sports programs 58 Youth summer camp programs 56 Travel programs 56 Lower Priority (0-69) Tennis lessons and leagues 53 Youth fitness and wellness programs 51 Before and after school programs 47 Programs for people with disabilities 39 Preschool programs 38

0 40 80 120 160 200 Source: ETC Institute (2016)

ETC Institute (2016) Page 46 City of Cape Coral, FL Community Survey Findings Report

Section 5 Tabular Analysis

ETC Institute (2016) Page 47 City of Cape Coral, FL Community Survey Findings Report

Tabular Data

Q1. Please indicate if YOU or any member of your HOUSEHOLD has used any of the parks and facilities by circling the "YES" or "NO" next to the park/facility.

(N=575)

Yes No Art studio 12.0% 88.0%

Golf courses 25.4% 74.6%

Senior centers 13.6% 86.4%

Community centers 21.2% 78.8%

Enviornmental center 16.5% 83.5%

Youth center 11.0% 89.0%

Waterpark 44.7% 55.3%

Skate park 7.7% 92.3%

Yacht club 60.5% 39.5%

Baseball/softball fields 23.0% 77.0%

Soccer fields 16.3% 83.7%

Football fields 10.4% 89.6%

Small neighborhood parks 59.7% 40.3%

Boating/kayaking areas 38.1% 61.9%

Historical museum 16.9% 83.1%

Beach 67.0% 33.0%

Theater 28.7% 71.3%

Trails 37.0% 63.0%

Nature Parks 44.2% 55.8%

Fishing Areas 32.9% 67.1%

Dog Parks 25.9% 74.1%

Community Parks 53.4% 46.6%

ETC Institute (2016) Page 48 City of Cape Coral, FL Community Survey Findings Report

Tabular Data

Q1. If "YES", please indicate how you would rate the condition of the parks and recreation facilities by circling the corresponding number to the right of the facility.

(N=546)

Excellent Good Fair Poor Q1-2 01 Art studio 22.4% 55.2% 17.9% 4.5%

Q1-2 02 Golf course 16.9% 53.5% 26.1% 3.5%

Q1-2 03 Senior centers 31.4% 47.1% 17.1% 4.3%

Q1-2 04 Community centers 25.2% 65.2% 8.7% 0.9%

Q1-2 05 Environmental cent 29.4% 61.2% 9.4% 0.0%

Q1-2 06 Youth center 28.8% 54.2% 16.9% 0.0%

Q1-2 07 Waterpark 29.3% 53.7% 15.4% 1.6%

Q1-2 08 Skate park 23.8% 57.1% 16.7% 2.4%

Q1-2 09 Yacht club 30.8% 51.4% 15.7% 2.1%

Q1-2 10 Baseball/softball 32.5% 50.4% 14.6% 2.4%

Q1-2 11 Soccer fields 26.1% 55.4% 14.1% 4.3%

Q1-2 12 Football fields 23.2% 44.6% 28.6% 3.6%

Q1-2 13 Small neighborhood 31.2% 54.5% 13.3% 0.9%

Q1-2 14 Boating/kayaking a 28.1% 55.7% 13.3% 3.0%

Q1-2 15 Historical museum 33.0% 51.6% 11.0% 4.4%

Q1-2 16 Beach 21.4% 50.7% 21.9% 6.0%

Q1-2 17 Theater 30.1% 49.0% 18.3% 2.6%

Q1-2 18 Trails 27.5% 57.8% 12.3% 2.5%

Q1-2 19 Nature parks 33.2% 53.5% 11.2% 2.1%

Q1-2 20 Fishing areas 23.1% 52.0% 18.5% 6.4%

Q1-2 21 Dog park 24.1% 46.8% 23.4% 5.7%

Q1-2 22 Community parks 32.2% 56.4% 9.7% 1.7%

ETC Institute (2016) Page 49 City of Cape Coral, FL Community Survey Findings Report

Tabular Data

Q2. Which FOUR of the facilities from the list in Question 1 are MOST IMPORTANT to your household?

Q2 1st Choice Number Percent Art studio 10 1.7 % Golf course 37 6.4 % Senior centers 17 3.0 % Community centers 5 0.9 % Environmental center 4 0.7 % Youth center 6 1.0 % Waterpark 21 3.7 % Skate park 1 0.2 % Yacht club 68 11.8 % Baseball/softball fields 21 3.7 % Soccer fields 13 2.3 % Football fields 3 0.5 % Small neighborhood parks 64 11.1 % Boating/kayaking areas 33 5.7 % Historical museum 4 0.7 % Beach 71 12.3 % Theater 11 1.9 % Trails 14 2.4 % Nature parks 25 4.3 % Fishing areas 20 3.5 % Dog park 16 2.8 % Community parks 50 8.7 % None selected 61 10.6 % Total 575 100.0 %

Q2. Which FOUR of the facilities from the list in Question 1 are MOST IMPORTANT to your household?

Q2 2nd Choice Number Percent Art studio 8 1.4 % Golf course 26 4.5 % Senior centers 11 1.9 % Community centers 10 1.7 % Environmental center 6 1.0 % Youth center 4 0.7 % Waterpark 31 5.4 % Skate park 1 0.2 % Yacht club 43 7.5 % Baseball/softball fields 17 3.0 % Soccer fields 3 0.5 % Football fields 2 0.3 % Small neighborhood parks 56 9.7 % Boating/kayaking areas 34 5.9 % Historical museum 4 0.7 % Beach 74 12.9 % Theater 18 3.1 % Trails 18 3.1 % Nature parks 35 6.1 % Fishing areas 24 4.2 % Dog park 19 3.3 % Community parks 45 7.8 % None selected 86 15.0 % Total 575 100.0 %

ETC Institute (2016) Page 50 City of Cape Coral, FL Community Survey Findings Report

Tabular Data

Q2. Which FOUR of the facilities from the list in Question 1 are MOST IMPORTANT to your household?

Q2 3rd Choice Number Percent Art studio 11 1.9 % Golf course 19 3.3 % Senior centers 13 2.3 % Community centers 6 1.0 % Environmental center 5 0.9 % Youth center 3 0.5 % Waterpark 31 5.4 % Skate park 2 0.3 % Yacht club 34 5.9 % Baseball/softball fields 13 2.3 % Soccer fields 7 1.2 % Football fields 3 0.5 % Small neighborhood parks 48 8.3 % Boating/kayaking areas 34 5.9 % Historical museum 3 0.5 % Beach 49 8.5 % Theater 20 3.5 % Trails 26 4.5 % Nature parks 50 8.7 % Fishing areas 17 3.0 % Dog park 15 2.6 % Community parks 48 8.3 % None selected 118 20.5 % Total 575 100.0 %

Q2. Which FOUR of the facilities from the list in Question 1 are MOST IMPORTANT to your household?

Q2 4th Choice Number Percent Art studio 10 1.7 % Golf course 7 1.2 % Senior centers 10 1.7 % Community centers 12 2.1 % Environmental center 3 0.5 % Youth center 6 1.0 % Waterpark 27 4.7 % Skate park 1 0.2 % Yacht club 34 5.9 % Baseball/softball fields 7 1.2 % Soccer fields 4 0.7 % Football fields 4 0.7 % Small neighborhood parks 33 5.7 % Boating/kayaking areas 21 3.7 % Historical museum 11 1.9 % Beach 35 6.1 % Theater 16 2.8 % Trails 30 5.2 % Nature parks 40 7.0 % Fishing areas 24 4.2 % Dog park 19 3.3 % Community parks 57 9.9 % None selected 164 28.5 % Total 575 100.0 %

ETC Institute (2016) Page 51 City of Cape Coral, FL Community Survey Findings Report

Tabular Data

Sum of the Top Choices

Q2. Which FOUR of the facilities listed in Question 1 above do you think are MOST IMPORTANT to members of your household? (top 4)

Q2 1st Choice Number Percent Art studio 39 6.8 % Golf course 89 15.5 % Senior centers 51 8.9 % Community centers 33 5.7 % Environmental center 18 3.1 % Youth center 19 3.3 % Waterpark 110 19.1 % Skate park 5 0.9 % Yacht club 179 31.1 % Baseball/softball fields 58 10.1 % Soccer fields 27 4.7 % Football fields 12 2.1 % Small neighborhood parks 201 35.0 % Boating/kayaking areas 122 21.2 % Historical museum 22 3.8 % Beach 229 39.8 % Theater 65 11.3 % Trails 88 15.3 % Nature parks 150 26.1 % Fishing areas 85 14.8 % Dog park 69 12.0 % Community parks 200 34.8 % None selected 61 10.6 % Total 1932

ETC Institute (2016) Page 52 City of Cape Coral, FL Community Survey Findings Report

Tabular Data

Q3. Small Neighborhood Parks. Using a scale of 5 to 1, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your satisfaction with the following neighborhood park services provided by the City of Cape Coral:(excluding don't know)

(N=575)

Very Very Satisfied Satisfied Neutral Dissatisfied Dissatisfied Q3. 1. Mowing and trimming in parks 32.2% 51.4% 13.6% 2.6% 0.2%

Q3. 02. Overall condition of playground equipment 21.3% 50.0% 24.9% 3.3% 0.5%

Q3. 03. Adequacy of park lighting 19.7% 43.5% 26.8% 9.3% 0.7%

Q3. 04. Overall condition of tennis courts 17.6% 38.5% 37.4% 4.2% 2.3%

Q3. 05. Overall condition of picnic areas 16.9% 48.7% 26.8% 7.3% 0.2%

Q3. 06. Overall condition of outdoor restrooms 13.9% 40.9% 26.8% 15.0% 3.5%

Q3. 07. Overall condition of trash pickup in parks 23.9% 53.8% 17.1% 4.6% 0.7%

Q3. 08. Overall condition of basketball courts 15.3% 41.8% 37.7% 4.5% 0.7%

Q3. 09. Overall condition of landscaping (shrubs/flowers) 22.9% 47.6% 23.8% 4.7% 1.1%

Q3. 10. Overall condition of pavilions 20.2% 48.9% 25.0% 5.3% 0.7%

ETC Institute (2016) Page 53 City of Cape Coral, FL Community Survey Findings Report

Tabular Data

Q4. Which THREE of the small neighborhood park services listed in Question 3 do you think should receive the MOST ATTENTION from City leaders over the next TWO years?

Q4 1st choice Number Percent Mowing and trimming in parks 51 8.9 % Overall condition of playground equipment 93 16.2 % Adequacy of park lighting 55 9.6 % Overall condition of tennis courts 22 3.8 % Overall condition of picnic areas 31 5.4 % Overall condition of outdoor restrooms 73 12.7 % Overall condition of trash pickup in parks 15 2.6 % Overall condition of basketball courts 9 1.6 % Overall condition of landscaping (shrubs/flowers) 38 6.6 % Overall condition of pavilions 22 3.8 % None selected 166 28.9 % Total 575 100.0 %

Q4. Which THREE of the small neighborhood park services listed in Question 3 do you think should receive the MOST ATTENTION from City leaders over the next TWO years?

Q4 2nd choice Number Percent Mowing and trimming in parks 31 5.4 % Overall condition of playground equipment 41 7.1 % Adequacy of park lighting 73 12.7 % Overall condition of tennis courts 5 0.9 % Overall condition of picnic areas 35 6.1 % Overall condition of outdoor restrooms 85 14.8 % Overall condition of trash pickup in parks 24 4.2 % Overall condition of basketball courts 5 0.9 % Overall condition of landscaping (shrubs/flowers) 37 6.4 % Overall condition of pavilions 38 6.6 % Total 374 65.0 %

Q4. Which THREE of the small neighborhood park services listed in Question 3 do you think should receive the MOST ATTENTION from City leaders over the next TWO years?

Q4 3rd choice Number Percent Mowing and trimming in parks 25 4.3 % Overall condition of playground equipment 28 4.9 % Adequacy of park lighting 31 5.4 % Overall condition of tennis courts 5 0.9 % Overall condition of picnic areas 43 7.5 % Overall condition of outdoor restrooms 67 11.7 % Overall condition of trash pickup in parks 35 6.1 % Overall condition of basketball courts 9 1.6 % Overall condition of landscaping (shrubs/flowers) 33 5.7 % Overall condition of pavilions 62 10.8 % Total 338 58.8 %

ETC Institute (2016) Page 54 City of Cape Coral, FL Community Survey Findings Report

Tabular Data

Sum of the Top Choices

Q4. Which THREE of the small neighborhood park services listed in Question 3 do you think should receive the MOST ATTENTION from City leaders over the next TWO years? (top 3)

Q4 1st choice Number Percent Mowing and trimming in parks 107 18.6 % Overall condition of playground equipment 162 28.2 % Adequacy of park lighting 159 27.7 % Overall condition of tennis courts 32 5.6 % Overall condition of picnic areas 109 19.0 % Overall condition of outdoor restrooms 225 39.1 % Overall condition of trash pickup in parks 74 12.9 % Overall condition of basketball courts 23 4.0 % Overall condition of landscaping (shrubs/flowers) 108 18.8 % Overall condition of pavilions 122 21.2 % None selected 166 28.9 % Total 1287

Q5. What is the farthest distance you would be willing to travel to your neighborhood park to use the facilities or participate in activities most important to your household?

Q5. What is the farthest distance you would be willing to travel to your neighborhood park to use the facilities or participate in activities most important to your household? Number Percent ½ mile 28 4.9 % 1 mile 47 8.2 % 2 miles 139 24.2 % More than 2 miles 310 53.9 % Don't know 51 8.9 % Total 575 100.0 %

Excluding Don’t Know

Q5. What is the farthest distance you would be willing to travel to your neighborhood park to use the facilities or participate in activities most important to your household? (excluding don't know)

Q5. What is the farthest distance you would be willing to travel to your neighborhood park to use the facilities or participate in activities most important to your household? Number Percent ½ mile 28 5.3 % 1 mile 47 9.0 % 2 miles 139 26.5 % More than 2 miles 310 59.2 % Total 524 100.0 %

ETC Institute (2016) Page 55 City of Cape Coral, FL Community Survey Findings Report

Tabular Data

Q6. City of Cape Coral Programs. Over the past 12 months have you or any members of your household participated in any programs offered by the City of Cape Coral Parks and Recreation Department?

Q6. Over the past 12 months, have you or any members of your household participated in any programs offered by the City of Cape Coral Parks and Recreation Department? Number Percent Yes 177 30.8 % No 398 69.2 % Total 575 100.0 %

Q.7 Using a scale of 5 to 1, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your satisfaction with the following program services provided by the City of Cape Coral Parks and Recreation Department:

(N=575)

Very Very Satisfied Satisfied Neutral Dissatisfied Dissatisfied Don't know Q7. 01. Times programs are offered 27.1% 50.3% 10.2% 5.1% 1.1% 6.2%

Q7. 02. Location of programs 26.0% 52.0% 13.0% 2.8% 1.7% 4.5%

Q7. 03. Quality of instructors 26.0% 39.0% 18.6% 1.1% 0.0% 15.3%

Q7. 04. Fees charged for value received 19.8% 39.0% 21.5% 6.8% 2.3% 10.7%

Q7. 05. Quality of the facility where program is offered 20.9% 50.3% 14.1% 6.2% 2.8% 5.6%

Q7. 06. Ease of use for mail-in/fax registration 15.8% 32.8% 17.5% 2.8% 0.6% 30.5%

Q7. 07. Ease of online registration process 18.1% 33.3% 15.8% 4.5% 1.7% 26.6%

Q7. 08. Availability of information about programs 18.6% 40.1% 18.6% 9.0% 4.5% 9.0%

Q7. 09. Ease of navigation through the website 13.6% 31.6% 22.0% 10.7% 2.3% 19.8%

ETC Institute (2016) Page 56 City of Cape Coral, FL Community Survey Findings Report

Tabular Data

Excluding Don’t Know

(N=575)

Very Very Satisfied Satisfied Neutral Dissatisfied Dissatisfied Q7. 01. Times programs are offered 28.9% 53.6% 10.8% 5.4% 1.2%

Q7. 02. Location of programs 27.2% 54.4% 13.6% 3.0% 1.8%

Q7. 03. Quality of instructors 30.7% 46.0% 22.0% 1.3% 0.0%

Q7. 04. Fees charged for value received 22.2% 43.7% 24.1% 7.6% 2.5%

Q7. 05. Quality of the facility where program is offered 22.2% 53.3% 15.0% 6.6% 3.0%

Q7. 06. Ease of use for mail-in/fax registration 22.8% 47.2% 25.2% 4.1% 0.8%

Q7. 07. Ease of online registration process 24.6% 45.4% 21.5% 6.2% 2.3%

Q7. 08. Availability of information about programs 20.5% 44.1% 20.5% 9.9% 5.0%

Q7. 09. Ease of navigation through the website 16.9% 39.4% 27.5% 13.4% 2.8%

ETC Institute (2016) Page 57 City of Cape Coral, FL Community Survey Findings Report

Tabular Data

Q8. Which THREE of the program services from the list in Question 7 do you feel are MOST IMPORTANT to your satisfaction with program services?

Q8 1st Choice Number Percent Times programs are offered 36 20.3 % Location of programs 20 11.3 % Quality of instructors 24 13.6 % Fees charged for value received 33 18.6 % Quality of the facility where program is offered 12 6.8 % Ease of use for mail-in/fax registration 2 1.1 % Ease of online registration process 5 2.8 % Availability of information about programs 11 6.2 % Ease of navigation through the website 4 2.3 % None selected 30 16.9 % Total 177 100.0 %

Q8. Which THREE of the program services from the list in Question 7 do you feel are MOST IMPORTANT to your satisfaction with program services?

Q8 2nd Choice Number Percent Times programs are offered 22 12.4 % Location of programs 26 14.7 % Quality of instructors 22 12.4 % Fees charged for value received 18 10.2 % Quality of the facility where program is offered 13 7.3 % Ease of use for mail-in/fax registration 1 0.6 % Ease of online registration process 8 4.5 % Availability of information about programs 19 10.7 % Ease of navigation through the website 6 3.4 % Total 135 76.3 %

Q8. Which THREE of the program services from the list in Question 7 do you feel are MOST IMPORTANT to your satisfaction with program services?

Q8 3rd Choice Number Percent Times programs are offered 16 9.0 % Location of programs 18 10.2 % Quality of instructors 16 9.0 % Fees charged for value received 25 14.1 % Quality of the facility where program is offered 18 10.2 % Ease of online registration process 5 2.8 % Availability of information about programs 18 10.2 % Ease of navigation through the website 6 3.4 % Total 122 68.9 %

ETC Institute (2016) Page 58 City of Cape Coral, FL Community Survey Findings Report

Tabular Data

Excluding Don’t Know

Q8. Which THREE of the program services from the list in Question 7 do you feel are MOST IMPORTANT to your satisfaction with program services? (top 3)

Q8 1st Choice Number Percent Times programs are offered 74 41.8 % Location of programs 64 36.2 % Quality of instructors 62 35.0 % Fees charged for value received 76 42.9 % Quality of the facility where program is offered 43 24.3 % Ease of use for mail-in/fax registration 3 1.7 % Ease of online registration process 18 10.2 % Availability of information about programs 48 27.1 % Ease of navigation through the website 16 9.0 % None selected 30 16.9 % Total 434

ETC Institute (2016) Page 59 City of Cape Coral, FL Community Survey Findings Report

Tabular Data

Q9. Please indicate if YOU or any member of your HOUSEHOLD has a need for each of the parks and recreation facilities listed below by circling either "YES" or "NO" next to the park/facility.

(N=575)

Yes No Q9 01 Art Studio 18.4% 81.6%

Q9 02 Golf Course 23.5% 76.5%

Q9 03 Large community parks 43.7% 56.3%

Q9 04 Environmental center 23.0% 77.0%

Q9 05 Waterpark 37.6% 62.4%

Q9 06 Youth center 15.3% 84.7%

Q9 07 Skate park 7.5% 92.5%

Q9 08 Yacht club 42.3% 57.7%

Q9 09 Baseball/softball fie 15.3% 84.7%

Q9 10 Soccer fields 12.9% 87.1%

Q9 11 Football fields 7.3% 92.7%

Q9 12 Small neighborhood pa 55.1% 44.9%

Q9 13 Boating/kayaking area 39.3% 60.7%

Q9 14 Historical museum 19.1% 80.9%

Q9 15 Beach 57.0% 43.0%

Q9 16 Theater 28.9% 71.1%

Q9 17 Trails 42.1% 57.9%

Q9 18 Nature parks 46.6% 53.4%

Q9 19 Fishing areas 35.3% 64.7%

Q9 20 Dog park 26.3% 73.7%

Q9 21 Central gathering pla 19.3% 80.7%

Q9 22 Pickle ball court 7.5% 92.5%

Q9 23 Gymnasiums 15.1% 84.9%

Q9 24 Indoor fitness/cardio 32.5% 67.5%

Q9 25 Indoor running/walkin 30.3% 69.7%

Q9 26 Other 5.9% 94.1%

ETC Institute (2016) Page 60 City of Cape Coral, FL Community Survey Findings Report

Tabular Data

Q9. If "YES", please rate ALL the following parks and recreation FACILITIES of this type available to City of Cape Coral residents on a scale of 5 to 1, where 5 means "100% Meets Needs" and 1 means "0% Meets Needs" of your household.

(N=521)

100% Met 75% Met 50% Met 25% Met 0% Met Q9-2. 01. Art Studio 23.2% 28.0% 19.5% 9.8% 19.5%

Q9-2. 02. Golf Course 31.3% 41.7% 17.4% 7.0% 2.6%

Q9-2. 03. Large community parks 27.0% 41.7% 19.4% 7.6% 4.3%

Q9-2. 04. Environmental center 25.0% 38.5% 16.3% 11.5% 8.7%

Q9-2. 05. Waterpark 41.2% 32.1% 18.7% 5.9% 2.1%

Q9-2. 06. Youth center 30.4% 33.3% 23.2% 11.6% 1.4%

Q9-2. 07. Skate park 30.3% 36.4% 21.2% 3.0% 9.1%

Q9-2. 08. Yacht club 37.0% 41.2% 15.6% 5.2% 0.9%

Q9-2. 09. Baseball/softball fields 42.5% 37.0% 13.7% 5.5% 1.4%

Q9-2. 10. Soccer fields 32.8% 48.3% 10.3% 6.9% 1.7%

Q9-2. 11. Football fields 34.4% 37.5% 25.0% 0.0% 3.1%

Q9-2. 12. Small neighborhood parks 31.5% 43.1% 13.4% 8.7% 3.3%

Q9-2. 13. Boating/kayaking areas 25.8% 43.2% 22.6% 6.3% 2.1%

Q9-2. 14. Historical museum 37.2% 23.3% 15.1% 18.6% 5.8%

Q9-2. 15. Beach 27.3% 38.8% 17.0% 12.8% 4.2%

Q9-2. 16. Theater 33.8% 30.1% 21.3% 7.4% 7.4%

Q9-2. 17. Trails 22.6% 37.7% 22.6% 13.6% 3.5%

Q9-2. 18. Nature parks 28.4% 33.9% 20.2% 11.9% 5.5%

Q9-2. 19. Fishing areas 22.5% 35.5% 25.4% 13.0% 3.6%

Q9-2. 20. Dog park 25.8% 29.2% 15.8% 17.5% 11.7%

Q9-2. 21. Central gathering place 16.5% 27.5% 30.8% 16.5% 8.8%

Q9-2. 22. Pickle ball court 18.8% 15.6% 18.8% 12.5% 34.4%

Q9-2. 23. Gymnasiums 11.8% 22.1% 22.1% 14.7% 29.4%

Q9-2. 24. Indoor fitness/cardiovascular equipment 11.8% 16.7% 16.7% 18.8% 36.1%

Q9-2. 25.Indoor running/walking track 9.1% 17.4% 11.6% 17.4% 44.6%

Q9-2. 26. Other 18.5% 11.1% 14.8% 25.9% 29.6%

ETC Institute (2016) Page 61 City of Cape Coral, FL Community Survey Findings Report

Tabular

Q9. Other

Q9 (26) Please define Number Percent bike trails 1 3.2 % Please do more for the Disabled (autism) 1 3.2 % boat launching areas 1 3.2 % senior centers 1 3.2 % Sanctuary - wildlife and quiet contemplative zone 1 3.2 % nothing special 1 3.2 % Basketball courts 1 3.2 % raquetball courts 1 3.2 % boat ramps 1 3.2 % opera house 1 3.2 % basketball/tennis courts and exercise trails 1 3.2 % BASKETBALL COURTS 1 3.2 % boat anchoring facility 1 3.2 % community pool in north cape 1 3.2 % bike lanes or paths 1 3.2 % playgrounds 1 3.2 % tennis 1 3.2 % A gulf coast town or a coconut point center 1 3.2 % PUBLIC POOL 1 3.2 % bike paths 1 3.2 % bocce courts 1 3.2 % basketball courts 1 3.2 % BIKE PATHS 1 3.2 % My favorite park is at Cape Christian Church. It has a water park, playgroung, swings, basket ball court, music and pravillions. Every Cape Coral park should be set up like this park. 1 3.2 % more golf cape coral city courses 1 3.2 % Music Hangouts, places for people to go and jam legally 1 3.2 % nature center 1 3.2 % dance studio 1 3.2 % outdoor fitness areas 1 3.2 % senior center 1 3.2 % Basketball parks 1 3.2 % Total 31 100.0 %

ETC Institute (2016) Page 62 City of Cape Coral, FL Community Survey Findings Report

Tabular Data

Q10. Which FOUR of the facilities from the list in Question 9 are MOST IMPORTANT to your household?

Q10. Which four of the facilities from the list in Question 9 are most important to your household? [1st: Number Percent Art Studio 15 2.6 % Golf Course 36 6.3 % Large community parks 25 4.3 % Environmental center 4 0.7 % Waterpark 25 4.3 % Youth center 6 1.0 % Skate park 1 0.2 % Yacht club 48 8.3 % Baseball/softball fields 21 3.7 % Soccer fields 12 2.1 % Football fields 2 0.3 % Small neighborhood parks 58 10.1 % Boating/kayaking areas 22 3.8 % Historical museum 4 0.7 % Beach 56 9.7 % Theater 9 1.6 % Trails 12 2.1 % Nature parks 12 2.1 % Fishing areas 24 4.2 % Dog park 15 2.6 % Central gathering place 3 0.5 % Pickle ball court 5 0.9 % Gymnasiums 6 1.0 % Indoor fitness/cardiovascular equipment 9 1.6 % Indoor running/walking track 7 1.2 % Other 19 3.3 % None Selected 119 20.7 % Total 575 100.0 %

ETC Institute (2016) Page 63 City of Cape Coral, FL Community Survey Findings Report

Tabular Data

Q10. Which FOUR of the facilities from the list in Question 9 are MOST IMPORTANT to your household?

Q10. Which four of the facilities from the list in Question 9 are most important to your household? [2nd: Number Percent Art Studio 7 1.2 % Golf Course 19 3.3 % Large community parks 39 6.8 % Environmental center 6 1.0 % Waterpark 30 5.2 % Youth center 3 0.5 % Yacht club 22 3.8 % Baseball/softball fields 12 2.1 % Soccer fields 4 0.7 % Football fields 3 0.5 % Small neighborhood parks 46 8.0 % Boating/kayaking areas 32 5.6 % Historical museum 3 0.5 % Beach 52 9.0 % Theater 14 2.4 % Trails 21 3.7 % Nature parks 30 5.2 % Fishing areas 22 3.8 % Dog park 16 2.8 % Central gathering place 3 0.5 % Gymnasiums 8 1.4 % Indoor fitness/cardiovascular equipment 19 3.3 % Indoor running/walking track 11 1.9 % Other 2 0.3 % None Selected 151 26.3 % Total 575 100.0 %

ETC Institute (2016) Page 64 City of Cape Coral, FL Community Survey Findings Report

Tabular Data

Q10. Which FOUR of the facilities from the list in Question 9 are MOST IMPORTANT to your household?

Q10. Which four of the facilities from the list in Question 9 are most important to your household? [3rd: Number Percent Art Studio 9 1.6 % Golf Course 13 2.3 % Large community parks 25 4.3 % Environmental center 2 0.3 % Waterpark 22 3.8 % Youth center 3 0.5 % Skate park 3 0.5 % Yacht club 22 3.8 % Baseball/softball fields 7 1.2 % Soccer fields 5 0.9 % Football fields 2 0.3 % Small neighborhood parks 37 6.4 % Boating/kayaking areas 21 3.7 % Historical museum 5 0.9 % Beach 40 7.0 % Theater 15 2.6 % Trails 41 7.1 % Nature parks 35 6.1 % Fishing areas 24 4.2 % Dog park 17 3.0 % Central gathering place 6 1.0 % Pickle ball court 2 0.3 % Gymnasiums 3 0.5 % Indoor fitness/cardiovascular equipment 18 3.1 % Indoor running/walking track 12 2.1 % Other 4 0.7 % None Selected 182 31.7 % Total 575 100.0 %

ETC Institute (2016) Page 65 City of Cape Coral, FL Community Survey Findings Report

Tabular Data

Q10. Which FOUR of the facilities from the list in Question 9 are MOST IMPORTANT to your household?

Q10. Which four of the facilities from the list in Question 9 are most important to your household? [4th: Number Percent Art Studio 9 1.6 % Golf Course 3 0.5 % Large community parks 29 5.0 % Environmental center 9 1.6 % Waterpark 15 2.6 % Youth center 5 0.9 % Skate park 4 0.7 % Yacht club 23 4.0 % Baseball/softball fields 4 0.7 % Soccer fields 4 0.7 % Small neighborhood parks 37 6.4 % Boating/kayaking areas 14 2.4 % Historical museum 2 0.3 % Beach 27 4.7 % Theater 18 3.1 % Trails 19 3.3 % Nature parks 41 7.1 % Fishing areas 20 3.5 % Dog park 18 3.1 % Central gathering place 10 1.7 % Pickle ball court 1 0.2 % Gymnasiums 2 0.3 % Indoor fitness/cardiovascular equipment 16 2.8 % Indoor running/walking track 16 2.8 % Other 4 0.7 % None Selected 225 39.1 % Total 575 100.0 %

ETC Institute (2016) Page 66 City of Cape Coral, FL Community Survey Findings Report

Tabular Data

Sum of the Top Choices

Q10. Which FOUR of the facilities from the list in Question 9 are MOST IMPORTANT to your household? (top 4)

Q10. Which four of the facilities from the list in Question 9 are most important to your household? [1st: Number Percent Art Studio 40 7.0 % Golf Course 71 12.3 % Large community parks 118 20.5 % Environmental center 21 3.7 % Waterpark 92 16.0 % Youth center 17 3.0 % Skate park 8 1.4 % Yacht club 115 20.0 % Baseball/softball fields 44 7.7 % Soccer fields 25 4.3 % Football fields 7 1.2 % Small neighborhood parks 178 31.0 % Boating/kayaking areas 89 15.5 % Historical museum 14 2.4 % Beach 175 30.4 % Theater 56 9.7 % Trails 93 16.2 % Nature parks 118 20.5 % Fishing areas 90 15.7 % Dog park 66 11.5 % Central gathering place 22 3.8 % Pickle ball court 8 1.4 % Gymnasiums 19 3.3 % Indoor fitness/cardiovascular equipment 62 10.8 % Indoor running/walking track 46 8.0 % Other 29 5.0 % None Selected 119 20.7 % Total 1742

ETC Institute (2016) Page 67 City of Cape Coral, FL Community Survey Findings Report

Tabular Data

Q11. Please indicate if YOU or any member of your HOUSEHOLD has a need for each of the programs listed below by circling the "YES" or "NO" next to the recreation program.

(N=575)

Yes No Q11. 01. Youth Learn to Swim programs 14.8% 85.2%

Q11. 02. Preschool programs 10.8% 89.2%

Q11. 03. Before and after school programs 13.2% 86.8%

Q11. 04. Youth summer camp programs 16.2% 83.8%

Q11. 05. Youth sports programs 17.4% 82.6%

Q11. 06. Youth fitness and wellness programs 13.2% 86.8%

Q11. 07. Programs for teens 13.0% 87.0%

Q11. 08. Adult fitness and wellness programs 40.9% 59.1%

Q11. 09. Water fitness programs 23.3% 76.7%

Q11. 10. Tennis lessons and leagues 11.7% 88.3%

Q11. 11. Youth art, dance, performing arts 13.6% 86.4%

Q11. 12. Adult art, dance, performing arts 17.9% 82.1%

Q11. 13. Adult sports programs 19.5% 80.5%

Q11. 14. Adult programs for 50 years and older 35.3% 64.7%

Q11. 15. Programs for people with disabilities 9.4% 90.6%

Q11. 16. Nature programs/ environmental education 27.5% 72.5%

Q11. 17. Adult continuing education programs 27.5% 72.5%

ETC Institute (2016) Page 68 City of Cape Coral, FL Community Survey Findings Report

Tabular Data

Q11. Please indicate if YOU or any member of your HOUSEHOLD has a need for each of the programs listed below by circling the "YES" or "NO" next to the recreation program.

Yes No Q11. 18. Golf lessons and leagues 14.6% 85.4%

Q11. 19. Special events (concerts, movies, etc.) 44.5% 55.5%

Q11. 20. Sailing/boating programs 19.3% 80.7%

Q11. 21. Travel programs 15.8% 84.2%

Q11. 22. Other 3.5% 96.5%

Q11. Other

Q11 (22) Please define Number Percent biking programs 1 6.7 % pickel ball courts 1 6.7 % Meditation area & wildlife sanctuary 1 6.7 % fishing club 1 6.7 % playground and basketball court 1 6.7 % ADULT SPORTS LEAGUES 1 6.7 % none listed 1 6.7 % hunting, guns safety, camping 1 6.7 % boat anchoring facility 1 6.7 % nightlife 1 6.7 % bocce courts 1 6.7 % BIKING CLUBS 1 6.7 % Parks like Cape Christian Church. 1 6.7 % Not actually an other, just emphasizing #19 1 6.7 % music programs 1 6.7 % Total 15 100.0 %

ETC Institute (2016) Page 69 City of Cape Coral, FL Community Survey Findings Report

Tabular Data

Q11. If "YES", please rate the following PROGRAMS on a scale of 5 to 1, where 5 means "100% Meets Needs" and 1 means "0% Meets Needs" of your household.

(N=457)

100% Met 75% Met 50% Met 25% Met 0% Met Q11-2.01. Youth Learn to Swim programs 18.3% 21.7% 20.0% 16.7% 23.3%

Q11-2.02. Preschool programs 27.3% 22.7% 22.7% 13.6% 13.6%

Q11-2.03. Before and after school programs 26.3% 21.1% 15.8% 17.5% 19.3%

Q11-2.04. Youth summer camp programs 22.7% 24.2% 18.2% 21.2% 13.6%

Q11-2.05. Youth sports programs 20.5% 34.2% 26.0% 8.2% 11.0%

Q11-2.06. Youth fitness and wellness programs 15.1% 20.8% 18.9% 17.0% 28.3%

Q11-2. 07. Programs for teens 9.8% 15.7% 27.5% 17.6% 29.4%

Q11-2.08. Adult fitness and wellness programs 9.6% 24.4% 24.4% 14.7% 26.9%

Q11-2.09. Water fitness programs 13.3% 22.2% 20.0% 11.1% 33.3%

Q11-2.10. Tennis lessons and leagues 19.2% 15.4% 38.5% 11.5% 15.4%

Q11-2.11. Youth art, dance, performing arts 12.5% 12.5% 16.1% 23.2% 35.7%

Q11-2.12. Adult art, dance, performing arts 12.9% 30.0% 15.7% 15.7% 25.7%

Q11-2.13. Adult sports programs 14.3% 17.9% 28.6% 13.1% 26.2%

Q11-2.14. Adult programs for 50 years and older 12.7% 21.6% 24.6% 17.2% 23.9%

Q11-2.15. Programs for people with disabilities 17.1% 11.4% 20.0% 8.6% 42.9%

Q11-2.16. Nature programs/environmental education14.4% 22.5% 22.5% 22.5% 18.0%

Q11-2.17. Adult continuing education programs 8.2% 16.5% 24.7% 16.5% 34.0%

Q11-2.18. Golf lessons and leagues 10.0% 30.0% 21.7% 15.0% 23.3%

Q11-2.19. Special events (concerts, movies, etc.) 12.0% 26.1% 29.3% 20.1% 12.5%

Q11-2.20. Sailing/boating programs 11.6% 18.8% 27.5% 17.4% 24.6%

Q11-2.21. Travel programs 12.1% 19.0% 15.5% 12.1% 41.4%

Q11-2.22. Other 16.7% 8.3% 0.0% 8.3% 66.7%

ETC Institute (2016) Page 70 City of Cape Coral, FL Community Survey Findings Report

Tabular Data

Q12. Which FOUR of the programs from the list in Question 11 are MOST IMPORTANT to your household?

Q12 Most Important 1st Choice Number Percent Youth Learn to Swim programs 21 3.7 % Preschool programs 11 1.9 % Before and after school programs 11 1.9 % Youth summer camp programs 17 3.0 % Youth sports programs 17 3.0 % Youth fitness and wellness programs 4 0.7 % Programs for teens 16 2.8 % Adult fitness and wellness programs 58 10.1 % Water fitness programs 16 2.8 % Tennis lessons and leagues 25 4.3 % Youth art, dance, performing arts 2 0.3 % Adult art, dance, performing arts 12 2.1 % Adult sports programs 11 1.9 % Adult programs for 50 years and older 39 6.8 % Programs for people with disabilities 11 1.9 % Nature programs/environmental education 19 3.3 % Adult continuing education programs 11 1.9 % Golf lessons and leagues 14 2.4 % Special events (concerts, movies, etc.) 44 7.7 % Sailing/boating programs 15 2.6 % Travel programs 4 0.7 % Other 9 1.6 % None selected 188 32.7 % Total 575 100.0 %

Q12. Which FOUR of the programs from the list in Question 11 are MOST IMPORTANT to your household?

Q12 Most Important 2nd Choice Number Percent Youth Learn to Swim programs 10 1.7 % Preschool programs 12 2.1 % Before and after school programs 16 2.8 % Youth summer camp programs 12 2.1 % Youth sports programs 12 2.1 % Youth fitness and wellness programs 6 1.0 % Programs for teens 3 0.5 % Adult fitness and wellness programs 44 7.7 % Water fitness programs 19 3.3 % Tennis lessons and leagues 6 1.0 % Youth art, dance, performing arts 12 2.1 % Adult art, dance, performing arts 15 2.6 % Adult sports programs 18 3.1 % Adult programs for 50 years and older 36 6.3 % Programs for people with disabilities 6 1.0 % Nature programs/environmental education 15 2.6 % Adult continuing education programs 13 2.3 % Golf lessons and leagues 14 2.4 % Special events (concerts, movies, etc.) 40 7.0 % Sailing/boating programs 12 2.1 % Travel programs 5 0.9 % Other 2 0.3 % None selected 247 43.0 % Total 575 100.0 %

ETC Institute (2016) Page 71 City of Cape Coral, FL Community Survey Findings Report

Tabular Data

Q12. Which FOUR of the programs from the list in Question 11 are MOST IMPORTANT to your household?

Q12 Most Important 3rd Choice Number Percent Youth Learn to Swim programs 8 1.4 % Preschool programs 5 0.9 % Before and after school programs 5 0.9 % Youth summer camp programs 8 1.4 % Youth sports programs 8 1.4 % Youth fitness and wellness programs 12 2.1 % Programs for teens 11 1.9 % Adult fitness and wellness programs 29 5.0 % Water fitness programs 11 1.9 % Tennis lessons and leagues 5 0.9 % Youth art, dance, performing arts 11 1.9 % Adult art, dance, performing arts 13 2.3 % Adult sports programs 12 2.1 % Adult programs for 50 years and older 23 4.0 % Programs for people with disabilities 5 0.9 % Nature programs/environmental education 19 3.3 % Adult continuing education programs 23 4.0 % Golf lessons and leagues 10 1.7 % Special events (concerts, movies, etc.) 41 7.1 % Sailing/boating programs 9 1.6 % Travel programs 6 1.0 % Other 2 0.3 % None selected 299 52.0 % Total 575 100.0 %

Q12. Which FOUR of the programs from the list in Question 11 are MOST IMPORTANT to your household?

Q12 Most Important 4th Choice Number Percent Youth Learn to Swim programs 6 1.0 % Preschool programs 1 0.2 % Before and after school programs 2 0.3 % Youth summer camp programs 2 0.3 % Youth sports programs 8 1.4 % Youth fitness and wellness programs 9 1.6 % Programs for teens 7 1.2 % Adult fitness and wellness programs 19 3.3 % Water fitness programs 8 1.4 % Tennis lessons and leagues 4 0.7 % Youth art, dance, performing arts 8 1.4 % Adult art, dance, performing arts 5 0.9 % Adult sports programs 10 1.7 % Adult programs for 50 years and older 24 4.2 % Programs for people with disabilities 2 0.3 % Nature programs/environmental education 25 4.3 % Adult continuing education programs 27 4.7 % Golf lessons and leagues 10 1.7 % Special events (concerts, movies, etc.) 31 5.4 % Sailing/boating programs 9 1.6 % Travel programs 11 1.9 % Other 4 0.7 % None selected 343 59.7 % Total 575 100.0 %

ETC Institute (2016) Page 72 City of Cape Coral, FL Community Survey Findings Report

Tabular Data

Sum of the Top Choices

Q12. Which FOUR of the programs from the list in Question 11 are MOST IMPORTANT to your household? (top 4)

Q12 Most Important 1st Choice Number Percent Youth Learn to Swim programs 45 7.8 % Preschool programs 29 5.0 % Before and after school programs 34 5.9 % Youth summer camp programs 39 6.8 % Youth sports programs 45 7.8 % Youth fitness and wellness programs 31 5.4 % Programs for teens 37 6.4 % Adult fitness and wellness programs 150 26.1 % Water fitness programs 54 9.4 % Tennis lessons and leagues 40 7.0 % Youth art, dance, performing arts 33 5.7 % Adult art, dance, performing arts 45 7.8 % Adult sports programs 51 8.9 % Adult programs for 50 years and older 122 21.2 % Programs for people with disabilities 24 4.2 % Nature programs/environmental education 78 13.6 % Adult continuing education programs 74 12.9 % Golf lessons and leagues 48 8.3 % Special events (concerts, movies, etc.) 156 27.1 % Sailing/boating programs 45 7.8 % Travel programs 26 4.5 % Other 17 3.0 % None selected 188 32.7 % Total 1411

ETC Institute (2016) Page 73 City of Cape Coral, FL Community Survey Findings Report

Tabular Data

Q13. Which FOUR of the programs from the list in Question 11 do you currently participate in MOST OFTEN at City of Cape Coral Parks and Recreation Department facilities?

Q13 Participate Most 1st Choice Number Percent Youth Learn to Swim programs 8 1.4 % Preschool programs 8 1.4 % Before and after school programs 9 1.6 % Youth summer camp programs 9 1.6 % Youth sports programs 27 4.7 % Youth fitness and wellness programs 6 1.0 % Programs for teens 3 0.5 % Adult fitness and wellness programs 22 3.8 % Water fitness programs 12 2.1 % Tennis lessons and leagues 23 4.0 % Youth art, dance, performing arts 4 0.7 % Adult art, dance, performing arts 10 1.7 % Adult sports programs 9 1.6 % Adult programs for 50 years and older 13 2.3 % Programs for people with disabilities 2 0.3 % Nature programs/environmental education 19 3.3 % Adult continuing education programs 4 0.7 % Golf lessons and leagues 14 2.4 % Special events (concerts, movies, etc.) 54 9.4 % Sailing/boating programs 7 1.2 % Other 4 0.7 % None selected 308 53.6 % Total 575 100.0 %

Q13. Which FOUR of the programs from the list in Question 11 do you currently participate in MOST OFTEN at City of Cape Coral Parks and Recreation Department facilities?

Q13 Participate Most 2nd Choice Number Percent Youth Learn to Swim programs 3 0.5 % Preschool programs 2 0.3 % Before and after school programs 4 0.7 % Youth summer camp programs 13 2.3 % Youth sports programs 7 1.2 % Youth fitness and wellness programs 2 0.3 % Programs for teens 5 0.9 % Adult fitness and wellness programs 8 1.4 % Water fitness programs 4 0.7 % Tennis lessons and leagues 5 0.9 % Youth art, dance, performing arts 3 0.5 % Adult art, dance, performing arts 7 1.2 % Adult sports programs 8 1.4 % Adult programs for 50 years and older 16 2.8 % Programs for people with disabilities 2 0.3 % Nature programs/environmental education 23 4.0 % Adult continuing education programs 6 1.0 % Golf lessons and leagues 3 0.5 % Special events (concerts, movies, etc.) 24 4.2 % Sailing/boating programs 10 1.7 % Other 8 1.4 % None selected 412 71.7 % Total 575 100.0 %

ETC Institute (2016) Page 74 City of Cape Coral, FL Community Survey Findings Report

Tabular Data

Q13. Which FOUR of the programs from the list in Question 11 do you currently participate in MOST OFTEN at City of Cape Coral Parks and Recreation Department facilities?

Q13 Participate Most 3rd Choice Number Percent Youth Learn to Swim programs 2 0.3 % Preschool programs 1 0.2 % Before and after school programs 5 0.9 % Youth summer camp programs 4 0.7 % Youth sports programs 4 0.7 % Youth fitness and wellness programs 5 0.9 % Programs for teens 1 0.2 % Adult fitness and wellness programs 11 1.9 % Water fitness programs 3 0.5 % Tennis lessons and leagues 1 0.2 % Youth art, dance, performing arts 6 1.0 % Adult art, dance, performing arts 4 0.7 % Adult sports programs 6 1.0 % Adult programs for 50 years and older 5 0.9 % Nature programs/environmental education 6 1.0 % Adult continuing education programs 11 1.9 % Golf lessons and leagues 3 0.5 % Special events (concerts, movies, etc.) 23 4.0 % Sailing/boating programs 5 0.9 % Travel programs 3 0.5 % Other 3 0.5 % None selected 463 80.5 % Total 575 100.0 %

Q13. Which FOUR of the programs from the list in Question 11 do you currently participate in MOST OFTEN at City of Cape Coral Parks and Recreation Department facilities?

Q13 Participate Most 4th Choice Number Percent Youth Learn to Swim programs 6 1.0 % Preschool programs 1 0.2 % Before and after school programs 3 0.5 % Youth summer camp programs 1 0.2 % Youth sports programs 6 1.0 % Youth fitness and wellness programs 2 0.3 % Programs for teens 5 0.9 % Adult fitness and wellness programs 8 1.4 % Water fitness programs 2 0.3 % Tennis lessons and leagues 2 0.3 % Youth art, dance, performing arts 1 0.2 % Adult art, dance, performing arts 5 0.9 % Adult sports programs 3 0.5 % Adult programs for 50 years and older 5 0.9 % Nature programs/environmental education 6 1.0 % Adult continuing education programs 4 0.7 % Golf lessons and leagues 2 0.3 % Special events (concerts, movies, etc.) 10 1.7 % Sailing/boating programs 3 0.5 % Travel programs 4 0.7 % Other 4 0.7 % None selected 492 85.6 % Total 575 100.0 %

ETC Institute (2016) Page 75 City of Cape Coral, FL Community Survey Findings Report

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Sum of the Top Choices

Q13. Which FOUR of the programs from the list in Question 11 do you currently participate in MOST OFTEN at City of Cape Coral Parks and Recreation Department facilities? (top 4)

Q13 Participate Most 1st Choice Number Percent Youth Learn to Swim programs 19 3.3 % Preschool programs 12 2.1 % Before and after school programs 21 3.7 % Youth summer camp programs 27 4.7 % Youth sports programs 44 7.7 % Youth fitness and wellness programs 15 2.6 % Programs for teens 14 2.4 % Adult fitness and wellness programs 49 8.5 % Water fitness programs 21 3.7 % Tennis lessons and leagues 31 5.4 % Youth art, dance, performing arts 14 2.4 % Adult art, dance, performing arts 26 4.5 % Adult sports programs 26 4.5 % Adult programs for 50 years and older 39 6.8 % Programs for people with disabilities 4 0.7 % Nature programs/environmental education 54 9.4 % Adult continuing education programs 25 4.3 % Golf lessons and leagues 22 3.8 % Special events (concerts, movies, etc.) 111 15.3 % Sailing/boating programs 25 4.3 % Travel programs 7 1.2 % Other 19 3.3 % None selected 308 53.6 % Total 933

ETC Institute (2016) Page 76 City of Cape Coral, FL Community Survey Findings Report

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Q14. Please CHECK ALL the reasons that prevent you or other members of your household from using parks, recreation and sports facilities, or programs of the City of Cape Coral Parks and Recreation Department more often:

(N=575)

Yes No Q14. 01. Facilities are not well maintained 6.4% 93.6%

Q14. 02. Program or facility not offered 19.7% 80.3%

Q14. 03. Facilities lack the right equipment 7.8% 92.2%

Q14. 04. Security is insufficient 6.4% 93.6%

Q14. 05. Lack of quality programs 13.2% 86.8%

Q14. 06. Too far from our residence 15.5% 84.5%

Q14. 07. Class full 4.3% 95.7%

Q14. 08. Program times are not convenient 17.7% 82.3%

Q14. 09. Use facilities in other cities 5.2% 94.8%

Q14. 10. Fees are too high 15.5% 84.5%

Q14. 11. Poor customer service by staff 3.5% 96.5%

Q14. 12. I do not know locations of facilities 18.4% 81.6%

Q14. 13. Use services of other agencies 4.5% 95.5%

Q14. 14. Not accessible for people with disabilities 2.1% 97.9%

Q14. 15. I do not know what is being offered 35.3% 64.7%

Q14. 16. Facility operating hours not convenient 7.8% 92.2%

Q14. 17. Registration for programs is difficult 4.0% 96.0%

Q14. 18. Lack of parking by facilities and parks 9.2% 90.8%

Q14. 19. Other 8.5% 91.5%

Q14. 20. None 18.6% 81.4%

ETC Institute (2016) Page 77 City of Cape Coral, FL Community Survey Findings Report

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Q14. Other

Q14. Other Open ended Number Percent no interest 2 4.7 % not enough tennis courts 1 2.3 % Just moved to Cape Coral from out of state 1 2.3 % No time 1 2.3 % Playground equipment get EXTREMELY hot on Joe Stonnis playground due to lack of shade from sun. A child or adult wearing shorts could easily burn themselves during the Florida summer on the slides and swings. All benches are in bright sun, no shaded seating for children or adults, VERY minimal seating in playground only 2 benches. TONS of fire ant hills throughout this same park in grassy areas, very large ant hills. These are obvious needs for playground and lawn maintenance, Im extremely disappointed the City over looked these items. 1 2.3 % Not interested 1 2.3 % I work and do not have time for such programs 1 2.3 % I work 1 2.3 % NOT INTERESTED 1 2.3 % More programs are needed for the disabled! 1 2.3 % Not enought tennis courts for current membership, the city should allow members to include other city tennis facilities for scheduled play when needed 1 2.3 % We do a lot of our own stuff; belong to local gym, take on line classes, etc... 1 2.3 % Lack of fields for baseball 1 2.3 % new to area 1 2.3 % no time 1 2.3 % Working 1 2.3 % no facilities 1 2.3 % LACK OF ADVERTISMENT 1 2.3 % Need centrally located community park 1 2.3 % my daughter has been to young to participate wish there was more things for babies 1 2.3 % LACK OF INFORMATION 1 2.3 % I had my child in the city soccer program and at the games there was only one bench to set on.so me and my wife set down.a couple if lady's and a teenage girl set down and kept scooting closer and closer until we were nearly off the bench.I said something to the effect and one if the lady's informed me the bench was only for coaches family's.I told her I'd never heard if such a thing and she went and got the park superviser and he informed me we would have to move off the bench.I had never been around anyone who had ever acted like they were better than other people in my whole life.You have two teams if children playing a game that was costly and No where for the parents to sit! 1 2.3 % health 1 2.3 % time 1 2.3 % TOO BUSY WITH OTHER THINGS 1 2.3 % I play tennis at yacht club regularly, but not to much else, we boat also have own dock but have used yacht club ramp some 1 2.3 %

ETC Institute (2016) Page 78 City of Cape Coral, FL Community Survey Findings Report

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Q14. Other

Q14. Other Open ended Number Percent We are new residents to Cape Coral so we are unfamiliar with alot that is offered 1 2.3 % need more parks for young children 1 2.3 % schedule 1 2.3 % Disabilities 1 2.3 % don't care about most 1 2.3 % personal time 1 2.3 % do not have transportation am 84 yrs old 1 2.3 % busy 1 2.3 % All city services should be privatized with user fees. 1 2.3 % no good basketball courts 1 2.3 % work outside of city 1 2.3 % work schedule 1 2.3 % No information 1 2.3 % no bathroom/just port-o-potty 1 2.3 % Emphasizing #5 1 2.3 % work full time 1 2.3 % Total 43 100.0 %

ETC Institute (2016) Page 79 City of Cape Coral, FL Community Survey Findings Report

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Q15. The City of Cape Coral Parks and Recreation Department is considering offering additional outside programming in neighborhood parks. From the following list, please circle the number that shows your level of support for the City of Cape Coral developing each type of new programming and/or increasing current levels of programming in neighborhood parks:

(N=575)

Very Somewhat Supportive supportive Not supportive Don't know Q15. 01. Special events 46.4% 23.5% 4.2% 25.9%

Q15. 02. Summer youth day camps 31.8% 18.3% 10.1% 39.8%

Q15. 03. After school programs for youth 31.0% 17.7% 11.5% 39.8%

Q15. 04. Musical/performing arts programs 39.3% 25.2% 8.0% 27.5%

Q15. 05. Fitness and wellness programs 45.0% 24.2% 6.4% 24.3%

Q15. 06. Nature programs/ environmental programs 42.3% 27.7% 5.0% 25.0%

(N=575)

Very Somewhat Supportive supportive Not supportive Q15. 01. Special events 62.7% 31.7% 5.6%

Q15. 02. Summer youth day camps 52.9% 30.3% 16.8%

Q15. 03. After school programs for youth 51.4% 29.5% 19.1%

Q15. 04. Musical/performing arts programs 54.2% 34.8% 11.0%

Q15. 05. Fitness and wellness programs 59.5% 32.0% 8.5%

Q15. 06. Nature programs/environmental programs 56.4% 36.9% 6.7%

ETC Institute (2016) Page 80 City of Cape Coral, FL Community Survey Findings Report

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Q16. The City of Cape Coral is studying the possibility of developing new indoor programming spaces. From the following list, please check ALL the potential indoor programming spaces you and members of your household would use:

(N=575)

Yes No Q16. 01. Walking and jogging track 49.9% 50.1%

Q16. 02. Arts and crafts room 25.6% 74.4%

Q16. 03. Aerobics/fitness/dance class space 37.0% 63.0%

Q16. 04. Space for Teens 15.8% 84.2%

Q16. 05. Weight room/ cardiovascular equip. area 37.6% 62.4%

Q16.06. Lanes for lap swimming 23.3% 76.7%

Q16. 07. Leisure pool (water slides, sprays, etc.) 27.1% 72.9%

Q16. 08. 25 meter competition pool 8.7% 91.3%

Q16. 09. Warm water for therapeutic purposes 25.4% 74.6%

Q16. 10. Senior adult space 19.8% 80.2%

Q16. 11. Performing arts space 14.4% 85.6%

Q16. 12. Indoor tennis courts 12.2% 87.8%

Q16. 13. Preschool program space 9.7% 90.3%

Q16. 14. Rock climbing/ bouldering wall 20.9% 79.1%

Q16. 15. Racquetball/handball courts 12.0% 88.0%

Q16. 16. Indoor soccer/lacrosse turf fields 9.2% 90.8%

Q16. 17. Multi-court gymnasiums 12.2% 87.8%

Q16. 18. Classroom space 7.7% 92.3%

Q16. 19. Space for meetings, parties, banquets 28.3% 71.7%

Q16. 20. Pickleball courts 7.7% 92.3%

Q16. 21. Indoor playground 24.2% 75.8%

Q16. 22. Other 4.2% 95.8%

ETC Institute (2016) Page 81 City of Cape Coral, FL Community Survey Findings Report

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Q16. Other

Q16 (22) Please define Number Percent indoor volleyball 1 4.8 % Disabled Swim, Dinner night out, Movie night out 1 4.8 % none 1 4.8 % INDOOR POOL 1 4.8 % bocce 1 4.8 % eNTERTAINMENT 1 4.8 % Basketball courts and tennis courts 1 4.8 % theatre 1 4.8 % outdoor playground 1 4.8 % BASKETBALL COURTS 1 4.8 % X 1 4.8 % camping facility 1 4.8 % video game room 1 4.8 % bocce improvements 1 4.8 % basketball courts 1 4.8 % Wave pool 1 4.8 % 1 more city golf courses 1 4.8 % include free wifi at hangouts if possible 1 4.8 % yoga 1 4.8 % yoga studio 1 4.8 % Indoor basketball 1 4.8 % Total 21 100.0 %

Q17. Which FOUR of the indoor spaces from the list in Question 15 would you or members of your household use the MOST OFTEN?

Q17 Use Most 1st Number Percent Walking and jogging track 102 17.7 % Arts and crafts room 30 5.2 % Aerobics/fitness/dance class space 32 5.6 % Space for teens 15 2.6 % Weight room/cardiovascular equip. area 39 6.8 % Lanes for lap swimming 17 3.0 % Leisure pool (water slides, sprays, etc.) 20 3.5 % 25 meter competition pool 4 0.7 % Warm water for therapeutic purposes 27 4.7 % Senior adult space 11 1.9 % Performing arts space 8 1.4 % Indoor tennis courts 20 3.5 % Preschool program space 7 1.2 % Rock climbing/bouldering wall 5 0.9 % Racquetball/handball courts 8 1.4 % Indoor soccer/lacrosse turf fields 8 1.4 % Multi-court gymnasiums 4 0.7 % Classroom space 1 0.2 % Space for meetings, parties, banquets 12 2.1 % Pickleball courts 12 2.1 % Indoor playground 31 5.4 % Other 12 2.1 % None selected 150 26.1 % Total 575 100.0 %

ETC Institute (2016) Page 82 City of Cape Coral, FL Community Survey Findings Report

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Q17. Which FOUR of the indoor spaces from the list in Question 15 would you or members of your household use the MOST OFTEN?

Q17 Use Most 2nd Number Percent Walking and jogging track 57 9.9 % Arts and crafts room 24 4.2 % Aerobics/fitness/dance class space 41 7.1 % Space for teens 11 1.9 % Weight room/cardiovascular equip. area 59 10.3 % Lanes for lap swimming 26 4.5 % Leisure pool (water slides, sprays, etc.) 29 5.0 % 25 meter competition pool 4 0.7 % Warm water for therapeutic purposes 14 2.4 % Senior adult space 14 2.4 % Performing arts space 8 1.4 % Indoor tennis courts 7 1.2 % Preschool program space 5 0.9 % Rock climbing/bouldering wall 18 3.1 % Racquetball/handball courts 4 0.7 % Indoor soccer/lacrosse turf fields 5 0.9 % Multi-court gymnasiums 7 1.2 % Classroom space 3 0.5 % Space for meetings, parties, banquets 13 2.3 % Pickleball courts 9 1.6 % Indoor playground 15 2.6 % None selected 202 35.1 % Total 575 100.0 %

Q17. Which FOUR of the indoor spaces from the list in Question 15 would you or members of your household use the MOST OFTEN?

Q17 Use Most 3rd Number Percent Walking and jogging track 24 4.2 % Arts and crafts room 12 2.1 % Aerobics/fitness/dance class space 24 4.2 % Space for teens 10 1.7 % Weight room/cardiovascular equip. area 33 5.7 % Lanes for lap swimming 21 3.7 % Leisure pool (water slides, sprays, etc.) 23 4.0 % 25 meter competition pool 3 0.5 % Warm water for therapeutic purposes 21 3.7 % Senior adult space 16 2.8 % Performing arts space 8 1.4 % Indoor tennis courts 7 1.2 % Preschool program space 7 1.2 % Rock climbing/bouldering wall 13 2.3 % Racquetball/handball courts 12 2.1 % Indoor soccer/lacrosse turf fields 6 1.0 % Multi-court gymnasiums 12 2.1 % Classroom space 4 0.7 % Space for meetings, parties, banquets 20 3.5 % Pickleball courts 4 0.7 % Indoor playground 17 3.0 % Other 2 0.3 % None selected 276 48.0 % Total 575 100.0 %

ETC Institute (2016) Page 83 City of Cape Coral, FL Community Survey Findings Report

Q17. Which FOUR of the indoor spaces from the list in Question 15 would you or members of your household use the MOST OFTEN?

Q17 Use Most 4th Number Percent Walking and jogging track 17 3.0 % Arts and crafts room 14 2.4 % Aerobics/fitness/dance class space 14 2.4 % Space for teens 5 0.9 % Weight room/cardiovascular equip. area 10 1.7 % Lanes for lap swimming 10 1.7 % Leisure pool (water slides, sprays, etc.) 10 1.7 % 25 meter competition pool 6 1.0 % Warm water for therapeutic purposes 21 3.7 % Senior adult space 19 3.3 % Performing arts space 11 1.9 % Indoor tennis courts 7 1.2 % Preschool program space 4 0.7 % Rock climbing/bouldering wall 20 3.5 % Racquetball/handball courts 3 0.5 % Indoor soccer/lacrosse turf fields 9 1.6 % Multi-court gymnasiums 10 1.7 % Classroom space 5 0.9 % Space for meetings, parties, banquets 31 5.4 % Pickleball courts 4 0.7 % Indoor playground 11 1.9 % Other 2 0.3 % None selected 332 57.7 % Total 575 100.0 %

Sum of the Top Choices

Q17. Which FOUR of the indoor spaces from the list in Question 15 would you or members of your household use the MOST OFTEN? (top 4)

Q17 Use Most 1st Number Percent Walking and jogging track 200 34.8 % Arts and crafts room 80 13.9 % Aerobics/fitness/dance class space 111 19.3 % Space for teens 41 7.1 % Weight room/cardiovascular equip. area 141 24.5 % Lanes for lap swimming 74 12.9 % Leisure pool (water slides, sprays, etc.) 82 14.3 % 25 meter competition pool 17 3.0 % Warm water for therapeutic purposes 83 14.4 % Senior adult space 60 10.4 % Performing arts space 35 6.1 % Indoor tennis courts 41 7.1 % Preschool program space 23 4.0 % Rock climbing/bouldering wall 56 9.7 % Racquetball/handball courts 27 4.7 % Indoor soccer/lacrosse turf fields 28 4.9 % Multi-court gymnasiums 33 5.7 % Classroom space 13 2.3 % Space for meetings, parties, banquets 76 13.2 % Pickleball courts 29 5.0 % Indoor playground 74 12.9 % Other 16 2.8 % None selected 150 26.1 % Total 1490

ETC Institute (2016) Page 84 City of Cape Coral, FL Community Survey Findings Report

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Q18. The Oasis Boulevard City Park is located adjacent to the City Charter School. The City is considering developing some additional parks and recreation offerings at the City Park. From the following list, please check ALL the types of parks and recreation facilities that you would support being developed at Oasis Boulevard City Park.

(N=575)

Yes No Q18 01 Walking trails 54.3% 45.7%

Q18 Support [02 Biking trails 43.8% 56.2%

Q18 03 Nature trails 44.3% 55.7%

Q18 04 Tennis courts 16.5% 83.5%

Q18 05 Picnic areas 42.8% 57.2%

Q18 06 Wildlife habitats 35.8% 64.2%

Q18 07 Baseball fields 9.6% 90.4%

Q18 08 Softball fields 9.7% 90.3%

Q18 09 Soccer fields 11.0% 89.0%

Q18 10 Football fields 7.3% 92.7%

Q18 11 Auditorium 14.8% 85.2%

Q18. 12. Indoor recreation center 32.9% 67.1%

Q18. 13. Playground equipment 30.4% 69.6%

Q18. 13. Playground equipment 4.7% 95.3%

ETC Institute (2016) Page 85 City of Cape Coral, FL Community Survey Findings Report

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Q18. Other

Q18 (14) Please define Number Percent Basketball courts 2 8.0 % pickle ball courts 1 4.0 % pickel ball 1 4.0 % none 1 4.0 % INDOOR POOL 1 4.0 % Pickleball 1 4.0 % need more boat ramps 1 4.0 % Water play area at the playground (like at Lakes Park, Fort Myers) 1 4.0 % More for Disabled Autistic people to go to 1 4.0 % basketball courts 1 4.0 % BASKETBALL COURTS 1 4.0 % would not personally use this park 1 4.0 % do not visit that facility 1 4.0 % indoor rest area 1 4.0 % band stand 1 4.0 % basketball court 1 4.0 % Water pads 1 4.0 % kayakarea 1 4.0 % Stage 1 4.0 % Fishing capable 1 4.0 % indoor and outdoor pool 1 4.0 % too far 1 4.0 % water related 1 4.0 % pave our roads 1 4.0 % Total 25 100.0 %

ETC Institute (2016) Page 86 City of Cape Coral, FL Community Survey Findings Report

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Q19. Please indicate how supportive you would be of having the City of Cape Coral use your tax dollars to fund the following:

(N=575)

Very Somewhat Supportive supportive Not supportive Don't know Q19. 01. Improvements to the existing Senior Centers 25.0% 34.1% 12.5% 28.3%

Q19. 02. Improvements to the existing Community Centers 25.2% 35.1% 10.4% 29.2%

Q19. 03. New walking and biking trails 44.0% 24.2% 8.7% 23.1%

Q19. 04. New youth and adult sports fields 22.6% 22.6% 17.6% 37.2%

Q19. 05. A new indoor community center with the types of program spaces most important to members of your household 36.3% 22.1% 11.1% 30.4%

Q19. 06. The development of Oasis Boulevard Park with facilities important to your household 29.4% 22.8% 14.6% 33.2%

Q19. 07. The acquisition of the 180 acre Golf Club parcel and utilizing it for open space, recreation, and/or restoration of the golf course 31.3% 16.9% 24.0% 27.8%

Q19. 08. The acquisition of the Christ Lutheran Church to develop the types of indoor parks and recreation spaces most important to your household 24.2% 24.2% 20.3% 31.3%

ETC Institute (2016) Page 87 City of Cape Coral, FL Community Survey Findings Report

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Q19. Please indicate how supportive you would be of having the City of Cape Coral use your tax dollars to fund the following: (excluding don't know)

(N=575)

Very Somewhat Supportive supportive Not supportive Q19. 01. Improvements to the existing Senior Centers 35.0% 47.6% 17.5%

Q19. 02. Improvements to the existing Community Centers 35.6% 49.6% 14.7%

Q19. 03. New walking and biking trails 57.2% 31.4% 11.3%

Q19. 04. New youth and adult sports fields 36.0% 36.0% 28.0%

Q19. 05. A new indoor community center with the types of program spaces most important to members of your household 52.3% 31.8% 16.0%

Q19. 06. The development of Oasis Boulevard Park with facilities important to your household 44.0% 34.1% 21.9%

Q19. 07. The acquisition of the 180 acre Golf Club parcel and utilizing it for open space, recreation, and/or restoration of the golf course 43.4% 23.4% 33.3%

Q19. 08. The acquisition of the Christ Lutheran Church to develop the types of indoor parks and recreation spaces most important to your household 35.2% 35.2% 29.6%

ETC Institute (2016) Page 88 City of Cape Coral, FL Community Survey Findings Report

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Q20. Please check ALL the ways you learn about City of Cape Coral Parks and Recreation facilities, programs and services:

(N=575)

Yes No Q20. 01. Parks and Recreation program guide 44.0% 56.0%

Q20. 02. City website 39.0% 61.0%

Q20. 03. Social media 22.4% 77.6%

Q20. 04. Flyers at facilities 22.3% 77.7%

Q20. 05. From friends and neighbors 41.7% 58.3%

Q20. 06. School flyers/newsletter 12.5% 87.5%

Q20. 07. E-mail blasts 8.3% 91.7%

Q20. 08. Newspaper articles 42.1% 57.9%

Q20. 09. Mailings 19.3% 80.7%

Q20. 10. Other 4.3% 95.7%

Q20. Other

Q20 (10) Please define Number Percent none 2 8.7 % Heard nothing 1 4.3 % I don't get information on any of these programs. 1 4.3 % RADIO 1 4.3 % nothing 1 4.3 % I see them when I travel around. 1 4.3 % Parent & Child magazine (News-Press publication) 1 4.3 % on the Move insert 1 4.3 % Signs 1 4.3 % boar and rv storage would be used more than any you offer 1 4.3 % I don't receive any 1 4.3 % church softball 1 4.3 % in person 1 4.3 % Did not know they exist. 1 4.3 % friends 1 4.3 % Nothing has been communicated. 1 4.3 % Cape Coral Breeze 1 4.3 % by driving around 1 4.3 % postings at library 1 4.3 % We recently moved in to the neighborhood near Joe Stonis Park. As we explore the area we have discovered many local parks. 1 4.3 % Facebook 1 4.3 % I don't 1 4.3 % Total 23 100.0 %

ETC Institute (2016) Page 89 City of Cape Coral, FL Community Survey Findings Report

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Q21. Please rate your satisfaction with the overall value your household receives from the City of Cape Coral Parks and Recreation Department facilities and programs:

Q21. Please rate your satisfaction with the overall value your household receives from the City of Cape Coral Parks and Recreation Department facilities and programs: Number Percent Very Dissatisfied 19 3.3 % Dissatisfied 49 8.5 % Neutral 141 24.5 % Satisfied 187 32.5 % Very Satisfied 114 19.8 % Don't know 65 11.3 % Total 575 100.0 %

Excluding Don’t Know

Q21. Please rate your satisfaction with the overall value your household receives from the City of Cape Coral Parks and Recreation Department facilities and programs: (excluding don't know)

Q21. Please rate your satisfaction with the overall value your household receives from the City of Cape Coral Parks and Recreation Department facilities and programs: Number Percent Very Dissatisfied 19 3.7 % Dissatisfied 49 9.6 % Neutral 141 27.6 % Satisfied 187 36.7 % Very Satisfied 114 22.4 % Total 510 100.0 %

Q22. How important do you feel it is for the City of Cape Coral to provide high quality parks, trails, and recreation facilities?

Q22. How important do you feel it is for the City of Cape Coral to provide high quality parks, trails, and recreation facilities? Number Percent Very important 396 68.9 % Somewhat important 109 19.0 % Not sure 59 10.3 % Not important 11 1.9 % Total 575 100.0 %

ETC Institute (2016) Page 90 City of Cape Coral, FL Community Survey Findings Report

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Q23. Counting yourself, how many people in your household are:

Mean Sum number 2.8 1565

Q23 [Under age 5: 0.1 82

Q23 [Ages 5-9: 0.1 84

Q23 [Ages 10-14: 0.1 81

Q23 [Ages 15-19: 0.2 101

Q23 [Ages 20-24: 0.1 66

Q23 [Ages 25-34: 0.3 164

Q23 [Ages 35-44: 0.4 203

Q23 [Ages 45-54: 0.5 265

Q23 [Ages 55-64: 0.5 258

Q23 [Ages 65-74: 0.3 165

Q23 [Ages 75+: 0.2 96

Q24. What is your age?

Q24 What is your age? Number Percent 18-34 years 82 14.3 % 35-44 years 100 17.4 % 45-54 years 139 24.2 % 55-64 years 121 21.0 % 65+ years 111 19.3 % Not provided 22 3.8 % Total 575 100.0 %

Excluding Not Provided

Q24. What is your age? (excluding not provided)

Q24 What is your age? Number Percent 18-34 years 82 14.8 % 35-44 years 100 18.1 % 45-54 years 139 25.1 % 55-64 years 121 21.9 % 65+ years 111 20.1 % Total 553 100.0 %

ETC Institute (2016) Page 91 City of Cape Coral, FL Community Survey Findings Report

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Q25. Your gender:

Q25 Your gender: Number Percent Male 266 46.3 % Female 296 51.5 % Not provided 13 2.3 % Total 575 100.0 %

Excluding Not Provided

Q25. Your gender: (excluding not provided)

Q25 Your gender: Number Percent Male 266 47.3 % Female 296 52.7 % Total 562 100.0 %

Q26. Are you or any member of your household of Hispanic/Latino ancestry?

Q26. Are you or any member of your household of Hispanic/Latino ancestry? Number Percent Yes 105 18.3 % No 462 80.3 % Not provided 8 1.4 % Total 575 100.0 %

Excluding Not Provided

Q26. Are you or any member of your household of Hispanic/Latino ancestry? (excluding not provided)

Q26. Are you or any member of your household of Hispanic/Latino ancestry? Number Percent Yes 105 18.5 % No 462 81.5 % Total 567 100.0 %

ETC Institute (2016) Page 92 City of Cape Coral, FL Community Survey Findings Report

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Q27. How long have you lived in the City of Cape Coral?

Q27. How long have you lived in the City of Cape Coral? Number Percent 0-5 years 175 30.4 % 6-10 years 116 20.2 % 11-20 years 148 25.7 % 21-30 years 71 12.3 % 31+ years 46 8.0 % Not provided 19 3.3 % Total 575 100.0 %

Excluding Not Provided

Q27. How long have you lived in the City of Cape Coral? (excluding not provided)

Q27. How long have you lived in the City of Cape Coral? Number Percent 0-5 years 175 31.5 % 6-10 years 116 20.9 % 11-20 years 148 26.6 % 21-30 years 71 12.8 % 31+ years 46 8.3 % Total 556 100.0 %

Q28. What is your household income?

Q28 What is your household income? Number Percent Under $25,000 24 4.2 % $25,000-$49,999 107 18.6 % $50,000-$99,999 202 35.1 % $100,000-$149,999 82 14.3 % $150,00 or more 47 8.2 % Not provided 113 19.7 % Total 575 100.0 %

Excluding Not Provided

Q28. What is your household income? (excluding not provided)

Q28 What is your household income? Number Percent Under $25,000 24 5.2 % $25,000-$49,999 107 23.2 % $50,000-$99,999 202 43.7 % $100,000-$149,999 82 17.7 % $150,000 or more 47 10.2 % Total 462 100.0 %

ETC Institute (2016) Page 93 City of Cape Coral, FL Community Survey Findings Report

Section 6 Survey Instrument

ETC Institute (2016) Page 94 City of Cape Coral Parks and Recreation Survey

Your input is an important part of the City of Cape Coral's ongoing efforts to provide quality parks and recreation services that the citizens of Cape Coral need and value. This survey will take only 10-15 minutes to complete. When you are finished, please return your survey in the enclosed postage-paid, return-reply envelope. Thank you for your valuable input!

1. The following is a listing of outdoor and indoor parks and facilities offered in the City of Cape Coral. Please indicate if YOU or any member of your HOUSEHOLD has used any of the parks and facilities by circling the "YES" or "NO" next to the park/facility. If "YES", please indicate how you would rate the condition of the parks and recreation facilities by circling the corresponding number to the right of the facility.

Do You Use this type of park If YES You Use, How would you rate the condition of the or facility? Type of park or facility park/facilities? Yes No Excellent Good Fair Poor 01. Art studio Yes No 4 3 2 1 02. Golf course Yes No 4 3 2 1 03. Senior centers Yes No 4 3 2 1 04. Community centers Yes No 4 3 2 1 05. Environmental center Yes No 4 3 2 1 06. Youth center Yes No 4 3 2 1 07. Waterpark Yes No 4 3 2 1 08. Skate park Yes No 4 3 2 1 09. Yacht club Yes No 4 3 2 1 10. Baseball/softball fields Yes No 4 3 2 1 11. Soccer fields Yes No 4 3 2 1 12. Football fields Yes No 4 3 2 1 13. Small neighborhood parks Yes No 4 3 2 1 14. Boating/kayaking areas Yes No 4 3 2 1 15. Historical museum Yes No 4 3 2 1 16. Beach Yes No 4 3 2 1 17. Theater Yes No 4 3 2 1 18. Trails Yes No 4 3 2 1 19. Nature parks Yes No 4 3 2 1 20. Fishing areas Yes No 4 3 2 1 21. Dog park Yes No 4 3 2 1 22. Community parks Yes No 4 3 2 1

2. Which FOUR of the facilities from the list in Question 1 are MOST IMPORTANT to your household? [Using the list from Question 1, please write-in the numbers below for your 1st, 2nd, 3rd, and 4th choices, or circle "NONE".] 1st: _____ 2nd:_____ 3rd: _____ 4th: _____ NONE

©Leisure Vision/ETC Institute for the City of Cape Coral Page 1 3. Small Neighborhood Parks. Using a scale of 5 to 1, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your satisfaction with the following neighborhood park services provided by the City of Cape Coral: Very Very How satisfied are you with: Satisfied Neutral Dissatisfied N/A Satisfied Dissatisfied 01. Mowing and trimming in parks 5 4 3 2 1 9 02. Overall condition of playground equipment 5 4 3 2 1 9 03. Adequacy of park lighting 5 4 3 2 1 9 04. Overall condition of tennis courts 5 4 3 2 1 9 05. Overall condition of picnic areas 5 4 3 2 1 9 06. Overall condition of outdoor restrooms 5 4 3 2 1 9 07. Overall condition of trash pickup in parks 5 4 3 2 1 9 08. Overall condition of basketball courts 5 4 3 2 1 9 09. Overall condition of landscaping (shrubs/flowers) 5 4 3 2 1 9 10. Overall condition of pavilions 5 4 3 2 1 9

4. Which THREE of the small neighborhood park services listed in Question 3 do you think should receive the MOST ATTENTION from City leaders over the next TWO years? [Using the list from Question 3, please write-in the number for your 1st, 2nd, and 3rd choices, or circle "NONE".] 1st:____ 2nd:____ 3rd:____ NONE

5. What is the farthest distance you would be willing to travel to your neighborhood park to use the facilities or participate in activities most important to your household? ____(01) ½ mile ____(02) 1 mile ____(03) 2 miles ____(04) More than 2 miles

6. City of Cape Coral Programs. Over the past 12 months have you or any members of your household participated in any programs offered by the City of Cape Coral Parks and Recreation Department? ____ (01) Yes ____ (02) No [Please skip to Question 9.]

7. Using a scale of 5 to 1, where 5 means "Very Satisfied" and 1 means "Very Dissatisfied," please rate your satisfaction with the following program services provided by the City of Cape Coral Parks and Recreation Department: Very Very How satisfied are you with: Satisfied Neutral Dissatisfied N/A Satisfied Dissatisfied 01. Times programs are offered 5 4 3 2 1 9 02. Location of programs 5 4 3 2 1 9 03. Quality of instructors 5 4 3 2 1 9 04. Fees charged for value received 5 4 3 2 1 9 05. Quality of the facility where program is offered 5 4 3 2 1 9 06. Ease of use for mail-in/fax registration 5 4 3 2 1 9 07. Ease of online registration process 5 4 3 2 1 9 08. Availability of information about programs 5 4 3 2 1 9 09. Ease of navigation through the website 5 4 3 2 1 9

8. Which THREE of the program services from the list in Question 7 do you feel are MOST IMPORTANT to your satisfaction with program services? [Using the list from Question 7, please write-in the number for your 1st, 2nd, and 3rd choices, or circle "NONE".] 1st:____ 2nd:____ 3rd:____ NONE

©Leisure Vision/ETC Institute for the City of Cape Coral Page 2 9. Please indicate if YOU or any member of your HOUSEHOLD has a need for each of the parks and recreation facilities listed below by circling either "YES" or "NO" next to the park/facility. If "YES", please rate ALL the following parks and recreation FACILITIES of this type available to City of Cape Coral residents on a scale of 5 to 1, where 5 means "100% Meets Needs" and 1 means "0% Meets Needs" of your household. Do You Have a Need If YES You Have a Need, How Well Type of Facility for this Facility? Are Your Needs Being Met? Yes No 100% Met 75% Met 50% Met 25% Met 0% Met 01. Art Studio Yes No 5 4 3 2 1 02. Golf Course Yes No 5 4 3 2 1 03. Large community parks Yes No 5 4 3 2 1 04. Environmental center Yes No 5 4 3 2 1 05. Waterpark Yes No 5 4 3 2 1 06. Youth center Yes No 5 4 3 2 1 07. Skate park Yes No 5 4 3 2 1 08. Yacht club Yes No 5 4 3 2 1 09. Baseball/softball fields Yes No 5 4 3 2 1 10. Soccer fields Yes No 5 4 3 2 1 11. Football fields Yes No 5 4 3 2 1 12. Small neighborhood parks Yes No 5 4 3 2 1 13. Boating/kayaking areas Yes No 5 4 3 2 1 14. Historical museum Yes No 5 4 3 2 1 15. Beach Yes No 5 4 3 2 1 16. Theater Yes No 5 4 3 2 1 17. Trails Yes No 5 4 3 2 1 18. Nature parks Yes No 5 4 3 2 1 19. Fishing areas Yes No 5 4 3 2 1 20. Dog park Yes No 5 4 3 2 1 21. Central gathering place Yes No 5 4 3 2 1 22. Pickle ball court Yes No 5 4 3 2 1 23. Gymnasiums Yes No 5 4 3 2 1 24. Indoor fitness/cardiovascular equipment Yes No 5 4 3 2 1 25. Indoor running/walking track Yes No 5 4 3 2 1 26. Other: ______Yes No 5 4 3 2 1

10. Which FOUR of the facilities from the list in Question 9 are MOST IMPORTANT to your household? [Using the list from Question 9 above, please write-in the numbers below for your 1st, 2nd, 3rd, and 4th choices, or circle "NONE".] 1st: _____ 2nd:_____ 3rd: _____ 4th: _____ NONE

©Leisure Vision/ETC Institute for the City of Cape Coral Page 3 11. Please indicate if YOU or any member of your HOUSEHOLD has a need for each of the programs listed below by circling the "YES" or "NO" next to the recreation program. If "YES", please rate the following PROGRAMS on a scale of 5 to 1, where 5 means "100% Meets Needs" and 1 means "0% Meets Needs" of your household. Do You Have a If YES You Have a Need, How Well Need for this Are Your Needs Being Met? Type of Program Program? Yes No 100% Met 75% Met 50% Met 25% Met 0% Met 01. Youth Learn to Swim programs Yes No 5 4 3 2 1 02. Preschool programs Yes No 5 4 3 2 1 03. Before and after school programs Yes No 5 4 3 2 1 04. Youth summer camp programs Yes No 5 4 3 2 1 05. Youth sports programs Yes No 5 4 3 2 1 06. Youth fitness and wellness programs Yes No 5 4 3 2 1 07. Programs for teens Yes No 5 4 3 2 1 08. Adult fitness and wellness programs Yes No 5 4 3 2 1 09. Water fitness programs Yes No 5 4 3 2 1 10. Tennis lessons and leagues Yes No 5 4 3 2 1 11. Youth art, dance, performing arts Yes No 5 4 3 2 1 12. Adult art, dance, performing arts Yes No 5 4 3 2 1 13. Adult sports programs Yes No 5 4 3 2 1 14. Adult programs for 50 years and older Yes No 5 4 3 2 1 15. Programs for people with disabilities Yes No 5 4 3 2 1 16. Nature programs/environmental education Yes No 5 4 3 2 1 17. Adult continuing education programs Yes No 5 4 3 2 1 18. Golf lessons and leagues Yes No 5 4 3 2 1 19. Special events (concerts, movies, etc.) Yes No 5 4 3 2 1 20. Sailing/boating programs Yes No 5 4 3 2 1 21. Travel programs Yes No 5 4 3 2 1 22. Other:______Yes No 5 4 3 2 1

12. Which FOUR of the programs from the list in Question 11 are MOST IMPORTANT to your household? [Using the list in Question 11, please write-in the numbers below for your 1st, 2nd, 3rd, and 4th choices, or circle "NONE".] 1st: _____ 2nd:_____ 3rd: _____ 4th: _____ NONE

13. Which FOUR of the programs from the list in Question 11 do you currently participate in MOST OFTEN at City of Cape Coral Parks and Recreation Department facilities? [Using the list in Question 11, please write-in the numbers below for your 1st, 2nd, 3rd, and 4th choices, or circle "NONE".] 1st: _____ 2nd:_____ 3rd: _____ 4th: _____ NONE

©Leisure Vision/ETC Institute for the City of Cape Coral Page 4 14. Please CHECK ALL the reasons that prevent you or other members of your household from using parks, recreation and sports facilities, or programs of the City of Cape Coral Parks and Recreation Department more often: ___(01) Facilities are not well maintained ___(11) Poor customer service by staff ___(02) Program or facility not offered ___(12) I do not know locations of facilities ___(03) Facilities lack the right equipment ___(13) Use services of other agencies ___(04) Security is insufficient ___(14) Not accessible for people with disabilities ___(05) Lack of quality programs ___(15) I do not know what is being offered ___(06) Too far from our residence ___(16) Facility operating hours not convenient ___(07) Class full ___(17) Registration for programs is difficult ___(08) Program times are not convenient ___(18) Lack of parking by facilities and parks ___(09) Use facilities in other cities ___(19) Other: ______(10) Fees are too high ___(20) None

15. The City of Cape Coral Parks and Recreation Department is considering offering additional outside programming in neighborhood parks. From the following list, please circle the number that shows your level of support for the City of Cape Coral developing each type of new programming and/or increasing current levels of programming in neighborhood parks: Very Somewhat Not Don't Know Supportive Supportive Supportive 01. Special events 3 2 1 9 02. Summer youth day camps 3 2 1 9 03. After school programs for youth 3 2 1 9 04. Musical/performing arts programs 3 2 1 9 05. Fitness and wellness programs 3 2 1 9 06. Nature programs/environmental programs 3 2 1 9

16. The City of Cape Coral is studying the possibility of developing new indoor programming spaces. From the following list, please check ALL the potential indoor programming spaces you and members of your household would use: ____ (01) Walking and jogging track ____(12) Indoor tennis courts ____ (02) Arts and crafts room ____(13) Preschool program space ____ (03) Aerobics/fitness/dance class space ____(14) Rock climbing/bouldering wall ____ (04) Space for teens ____(15) Racquetball/handball courts ____ (05) Weight room/cardiovascular equip. area ____(16) Indoor soccer/lacrosse turf fields ____ (06) Lanes for lap swimming ____(17) Multi-court gymnasiums ____ (07) Leisure pool (water slides, sprays, etc.) ____(18) Classroom space ____ (08) 25 meter competition pool ____(19) Space for meetings, parties, banquets ____ (09) Warm water for therapeutic purposes ____(20) Pickleball courts ____ (10) Senior adult space ____(21) Indoor playground ____(11) Performing arts space ____(22) Other: ______

17. Which FOUR of the indoor spaces from the list in Question 15 would you or members of your household use the MOST OFTEN? [Using the list in Question 16, please write-in the numbers below for your 1st, 2nd, 3rd, and 4th choices, or circle "NONE."] 1st: _____ 2nd:_____ 3rd: _____ 4th: _____ NONE

©Leisure Vision/ETC Institute for the City of Cape Coral Page 5 18. The Oasis Boulevard City Park is located adjacent to the City Charter School. The City is considering developing some additional parks and recreation offerings at the City Park. From the following list, please check ALL the types of parks and recreation facilities that you would support being developed at Oasis Boulevard City Park. ____(01) Walking trails ____(06) Wildlife habitats ____(11) Auditorium ____(02) Biking trails ____(07) Baseball fields ____(12) Indoor recreation center ____(03) Nature trails ____(08) Softball fields ____(13) Playground equipment ____(04) Tennis courts ____(09) Soccer fields ____(14) Other: ______(05) Picnic areas ____(10) Football fields

19. Please indicate how supportive you would be of having the City of Cape Coral use your tax dollars to fund the following: Very Somewhat Not Don't How supportive would you be of funding the following projects? Supportive Supportive Supportive Know 01. Improvements to the existing Senior Centers 4 3 2 1 02. Improvements to the existing Community Centers 4 3 2 1 03. New walking and biking trails 4 3 2 1 04. New youth and adult sports fields 4 3 2 1 A new indoor community center with the types of program spaces 05. 4 3 2 1 most important to members of your household The development of Oasis Boulevard Park with facilities important to 06. 4 3 2 1 your household The acquisition of the 180 acre Golf Club parcel and utilizing it for 07. 4 3 2 1 open space, recreation, and/or restoration of the golf course The acquisition of the Christ Lutheran Church to develop the types 08. of indoor parks and recreation spaces most important to your 4 3 2 1 household

20. Please check ALL the ways you learn about City of Cape Coral Parks and Recreation facilities, programs and services: ____(01) Parks and Recreation program guide ____(05) From friends and neighbors ____(09) Mailings ____(02) City website ____(06) School flyers/newsletter ____(10) Other: ______(03) Social media ____(07) E-mail blasts ____(04) Flyers at facilities ____(08) Newspaper articles

21. Please rate your satisfaction with the overall value your household receives from the City of Cape Coral Parks and Recreation Department facilities and programs: ____(5) Very Satisfied ____(3) Neutral ____(1) Very Dissatisfied ____(4) Somewhat Satisfied ____(2) Somewhat Dissatisfied ____(9) Don"t Know

22. How important do you feel it is for the City of Cape Coral to provide high quality parks, trails, and recreation facilities? ____(1) Very important ____(2) Somewhat important ____(3) Not sure ____(4) Not important

23. Counting yourself, how many people in your household are: Under age 5: ____ Ages 20-24: ____ Ages 55-64: ____ Ages 5-9: ____ Ages 25-34: ____ Ages 65-74: ____ Ages 10-14: ____ Ages 35-44: ____ Ages 75+: ____ Ages 15-19: ____ Ages 45-54: ____

25. Your gender: ____(01) Male ____(02) Female

26. Are you or any member of your household of Hispanic/Latino ancestry? ____(1) Yes ____(2) No

27. How long have you lived in the City of Cape Coral? ______years

28. What is your household income? ____(01) Under $25,000 ____(03) $50,000-$99,999 ____(05) $150,00 or more ____(02) $25,000-$49,999 ____(04) $100,000-$149,999

This concludes the survey. Thank you for your time! Please return your completed survey in the enclosed postage paid envelope addressed to: ETC Institute, 725 W. Frontier Circle, Olathe, KS 66061

Your response will remain Completely Confidential. The address information printed to the right will ONLY be used to help identify areas with special interests. Thank you!