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Cover Rationale consequences of war. The circumstances they are in should not deprive them of the right to receive basic human needs. When our brothers and our sisters have no food, no shelter, or no medical care, we carry out our duty as humanitarians to meet those needs. As depicted on the Cover when the winter season was approaching, most Syrian refugees did not have basic heating in their homes, let alone proper shelter. Our team set out to distribute Winter Kits suitable for families in refugee camps to at least provide relief from cold nights ahead. As citizens of the world we remember that our privilege of being in a stable condition only means tha we have the ability to aid those in dire conditions. The disastrous earthquake that hit Nepal their lives. MERCY Malaysia, with its supporters, volunteers, donors and partners will continue to deliver humanitarian aid to these communities to rebuild and recover, as is our duty. CONTENTS MESSAGES 03 From the Chairman of the Board of Trustees 04 From the President INTRODUCTION 06 Vision & Mission 07 Core Values ABOUT US 10 MERCY Malaysia’s Strategic Commitments 11 Humanitarian Accountability 12 Our Approach: Total Disaster Risk Management (TDRM) 36 14 Affiliations 16 MERCY Malaysia Board of Trustees 20 MERCY Malaysia Executive Council 30 Treasurer’s Report 31 Financial Review OUR WORK 33 Malaysia 48 International 75 Events and Trainings 43 ACKNOWLEDGMENTS 89 Secretariat 90 Field Office Staff and State Chapters 91 Collaborations 92 Society Members 95 Volunteers FINANCIAL STATEMENT 98 Financial Statements 72 GET INVOLVED! 83 2 MERCY MALAYSIA ANNUAL REPORT 2015 MERCY MALAYSIA’S PATRON DULI YANG MAHA MULIA PADUKA SERI SULTAN PERAK DARUL RIDZUAN SULTAN NAZRIN MUIZZUDDIN SHAH IBNI ALMARHUM SULTAN AZLAN MUHIBBUDDIN SHAH AL-MAGHFUR-LAH D.K., D.K.S.A., D.K.A., D.M.N., D.K. (Kelantan), D.K. (Selangor), D.K.N.S., D.K. (Perlis), Ph.D. (Harvard) MERCY MALAYSIA ANNUAL REPORT 2015 3 MESSAGE FROM THE CHAIRMAN OF THE BOARD OF TRUSTEES Dear Friends, MERCY Malaysia has recorded another eventful year in delivering humanitarian relief locally and abroad, but the challenges keep “ 2015 proved to be another mounting as natural disasters continue to plague the world. tumultuous year for the world, We have been present in Afghanistan since 2001 where medical and yet a significant year for services are on-going to this day - serving patients daily in the Kandahar district. An estimated population of 68,000 people MERCY Malaysia. ” depend on MERCY Malaysia’s complimentary medical services and our resolve to help remains steadfast. Early this year, MERCY Malaysia completed its third mission to Lebanon and helped provide medical aid, food, fuel to Syrian Last April witnessed one of the biggest natural disasters ever Refugee Camps in the Beqaa Valley, just a few miles from the when a deadly earthquake struck the heart of Nepal. Syrian border. We also set up our Child Friendly Space (CFS) for the affected children in the camps. MERCY Malaysia was one of the early teams to arrive in Kathmandu and in a matter of days had set up a field hospital in We remain ever grateful to our donors for their kind blessings the Sankhu District just outside Kathmandu. and noble contributions. We hope they will continue to support us as we forge ahead with expanding roles globally in our The country still needs humanitarian assistance, especially humanitarian and disaster relief challenges. shelter, medical assistance and aid. Aside from providing shelters to a hundred families in Gorkha district, MERCY Malaysia’s medical teams are deployed rotationally to Spinal Rehabilitation facilities for patients who cannot afford or travel to receive therapy. Back home, MERCY Malaysia remains on the ground in Kelantan since the devastating floods of December 2014. Resilient programmes have been implemented throughout the state for children and communities as a whole to better prepare them for such a disaster. Temporary shelters have also been constructed TAN SRI DATO’ AJIT SINGH in addition to sustainable clean water supplies across various Chairman of the Board of Trustees communities. MESSAGES 4 MERCY MALAYSIA ANNUAL REPORT 2015 MESSAGE FROM THE PRESIDENT Assalamualaikum and greetings to our MERCY Malaysia Family Alhamdulillah and Praise the Lord Almighty that MERCY Malaysia has once again been able to serve the greater humanitarian cause with distinction in what was another eventful year. The last one year has seen continuing deterioration in the overall state of the global humanitarian scene. There continues to be the huge fallout from the Syrian conflict, the more recent strife in Yemen, and the Rohingya crises in Myanmar. The Syrian calamity, in particular, has so far accounted for over a quarter million lives, half a million injured or maimed, and over 10 million refugees desperately requiring aid within Syria and neighbouring countries. The temporary respite from new large natural disasters in Malaysia accorded MERCY Malaysia the time to better prepare communities for the vagrancies of climate change. The El Nino phenomena which reared its head through much of the second half of the year meant drier conditions and smog from Indonesia. Although this had health impact on the elderly and those with respiratory ailments, Malaysia coped well with the negative effects. The monsoon of end 2015 was milder than the previous year and communities were now more adept at mitigating the effects of minor short term flooding. “MERCY Malaysia together with donors, sponsors and volunteers help build some 180 semi-permanent homes, constructed tube wells that served thousands of villagers and distributed millions of ringgit worth of medicinal and hygiene kits.” MESSAGES MERCY MALAYSIA ANNUAL REPORT 2015 5 For much of the year then, MERCY Malaysia developed and rolled out several Preparedness Programmes such as Disaster Risk Reduction, Mitigation, Emergency Response Preparedness, It is a widely acknowledged Logistics Preparedness, and Institutional Preparedness. It that a dollar spent in disaster is a widely acknowledged that a dollar spent in disaster preparedness could save 7-10 times in reparation costs. And preparedness could save that of course does not even account for the priceless number of lives that could be saved from better preparedness. Working with various partners across different sectors, MERCY Malaysia 7-10 has embarked on a comprehensive multi-sectoral approach which brings together five different pillars namely school times in reparation costs preparedness, resilient hospitals, community –based disaster risk management, private sector partnership and local government coordination in an innovative yet impactful working concept in preparedness called Building Resilient Communities (BRC). The Syrian theatre of operations continued to be challenging and apart from the complex and difficult situation in the field, Incidentally, the aftermath of the early 2015 floods in Kelantan there was also the question of donor fatigue which affected and Terengganu left many homeless. During the recovery stage not only MERCY Malaysia but all humanitarian organisations MERCY Malaysia together with donors, sponsors and volunteers working in and around Syria. MERCY has been lucky as new help build some 180 semi-permanent homes, constructed tube and old partners continue to support our efforts in aiding the wells that served thousands of villagers and distributed millions suffering population both within and outside of Syria. Late 2015 of ringgit worth of medicinal and hygiene kits. MERCY Malaysia and early 2016 also brought forth another conflict in the Middle is still engaged in Kelantan and we have continued efforts and East which grew in intensity, Yemen. Our teams have been programs in rebuilding and preparedness well into this year, involved in this theatre although much more support is needed 2016. financially. It is unfortunate, but today we are confronted not only with With the passage of time and the commendable work, conflict between nations, but increasingly conflict within accolades and achievements recorded, the stature of MERCY nations. Mid 2015 brought a new form of humanitarian disaster Malaysia has grown very considerably on the global stage. In to our doorstep. Thousands of would-be refugees took to this regard I would like to proudly announce MERCY Malaysia the high seas to escape the ravages of communal strife in continues to engage strongly internationally especially with Myanmar and Bangladesh. Many tried to land in Malaysia processes surrounding the World Humanitarian Summit. and neighbouring countries. MERCY Malaysia had to adopt a new stance as Advocate for the acceptance of refugees on With your continued support, MERCY Malaysia will continue to humanitarian grounds. With some success several hundred enhance its capacity internally while expanding its reach both refugees were allowed to land on our shores and MERCY Malaysia in Malaysia and globally. was able to provide immediate medical aid and rehabilitation to those admitted to temporary refugee camps in the northern Thank you again to all our partners and donors who have part of peninsula Malaysia. Our growing role in humanitarian contributed immensely to MERCY Malaysia’s programs and our advocacy could be an effective thrust in opening new channels development. May God Bless you all. to enable humanitarian actors who are providing medical and humanitarian aid to communally fractured countries like Syria and the Rakhine State in Myanmar better access to deliver much needed aid better. 2015 also saw work being continuously carried out in Nepal as a result of the earthquake which struck in April 2015. Our teams continued to work throughout the recovery phase DATO’ DR. AHMAD FAIZAL and cooperated with local partners to enhance the impact MOHD. PERDAUS of work already done during the emergency phase when President we deployed the Emergency Response Unit (ERU). Our teams developed shelters as well as worked in health and water, sanitation and hygiene. MESSAGES 6 MERCY MALAYSIA ANNUAL REPORT 2015 VISION & MISSION STATEMENT To be outstanding in MERCY Malaysia is an international delivery of medical and non-profit organisation focusing on humanitarian aid to all.