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COLLEGE and UNIVERSITY Vol. 95 Nº 1 @ Winter 2020 Educating the Modern Higher Education Administration Professional The Cambridge Program in the State of Washington: Students’ Characteristics, Courses Taken, and Progression to Postsecondary Education Transfer Transformation: An Interview with Janet Marling FORUM Commentary Research in Brief Campus Viewpoint Book Reviews The IELTS Exam and Unique Characteristics of What’s In a (Course) Name? The Five Dysfunctions of a Cut-off Decisions: One U.S. Community College Team: A Leadership Fable Leading through Andragogy University’s Mistake Education Abroad Our Higher Calling: Considering Trade-Offs: Three Key Values of How to Identify Rebuilding the Partnership Evaluating Student Choice in Generation Z: Equitably Diploma Mills and between America and Its Academics and Co-Curricula Serving the Next Axact Websites, and Tools Colleges & Universities Generation of Students for Your Protection AMERICAN ASSOCIATION OF COLLEGIATE REGISTRARS AND ADMISSIONS OFFICERS 10 6 th ANNUAL MEETING APRIL 5 - 8 ERNEST N. MORIAL CONVENTION CENTER NEW ORLEANS, LA 2020 www.aacrao.org Celebrating 110 Years: 1910-2020 227646_AACRAO_2020AnnualMeeting_8.5x11_Bleeds.indd 1 2/14/19 3:14 PM Founded in 1910, the American Association of Collegiate Registrars and Admissions Officers (AACRAO) is one of the nation’s oldest and largest higher education associations. Widely regarded as the leading authority on the emerging field of and enrollment management, the association is a COLLEGE recognized source of information on student admissions, academic records, technology solutions and international education. In addition to its professional UNIVERSITY development offerings, AACRAO serves as an independent advocate for Vol. 95 Nº 1 @ Winter 2020 the collegiate sector on a broad range of policy issues in Washington, D.C. The Association’s policy agenda is founded on the principles of academic 2 The Cambridge Program in autonomy, access and accountability. All rights reserved. AACRAO is a the State of Washington: registered trademark. Use, reproduction, Students’ Characteristics, Courses Taken, and copying or redistribution of the AACRAO logo is strictly prohibited without Progression to Postsecondary Education written permission from AACRAO. By Carmen Vidal Rodeiro and Stuart Shaw W AACRAO adheres to the principles of non-discrimination without regard to age, color, handicap or disability, ethnic or national origin, race, religion, gender 18 Transfer Transformation: (including discrimination taking the form An Interview with Janet Marling of sexual harassment), marital, parental or veteran status, or sexual orientation. By Stephen J. Handel W AACRAO does not endorse the products or services of any advertiser. The advertiser assumes responsibility and liability for the content of any advertising. W The articles published in College and University do not reflect the opinions FORUM or positions of the Association. POSTMASTER: Send address changes Commentary Research in Campus Book Reviews to College and University, One Dupont The IELTS Exam and Brief Viewpoint The Five Dysfunctions Circle, NW, Suite 0, Washington, Cut-off Decisions: of a Team: D.C. 00-11. Copyright © 018 Unique Characteristics What’s In a American Association of Collegiate One University’s of U.S. Community (Course) Name? .... 57 A Leadership Mistake ............... 29 Fable .................. 77 Registrars and Admissions Officers. College Education By Stephanie Ntim, By Ann E. Roemer Abroad ................ 41 College and University (USPS 110) is Alexander Taylor, Devon Our Higher Calling: By Rosalind Latiner Raby Cross, Rodney Parks, Rebuilding the published four times a year by the American Three Key Values Association of Collegiate Registrars and Caroline Dean Partnership of Generation Z: and Admissions Officers, One Dupont How to Identify between America Equitably Serving Leading through Circle, NW, Suite 0, Washington, D.C. Diploma Mills and and Its Colleges & the Next Generation Andragogy........... 65 00-11. The cost of the publication is Axact Websites, Universities .......... 78 included in the AACRAO membership of Students .......... 37 By Joseph Mews and Tools for Your Reviewed by LesLee Clauson fee. For information on subscriptions By David B. Johnson and Protection ............ 47 Eicher and Wes K. Waggoner and package rates, please visit aacrao. Lindsay Welsch Sveen Considering Trade- By Allen Ezell org/cu. Back issues are 0 each (price Offs: Evaluating includes shipping). ISSN: 0010-0889. Student Choice INDEXES: College and University is in Academics and indexed in Current Index to Journals Co-Curricula ......... 69 in Education (ERIC), Education By Alexander Taylor, Index, Higher Education Abstracts Christina Doherty, and Contents Pages in Education. and Rodney Parks AACRAO Board of Directors VICE PRESIDENT FOR ADMISSIONS VICE PRESIDENT FOR AND ENROLLMENT INTERNATIONAL VICE PRESIDENT FOR PRESIDENT PRESIDENT-ELECT PAST PRESIDENT MANAGEMENT EDUCATION ACCESS AND EQUITY Luisa Havens Gerardo Jack Miner Tina Falkner Tammy Aagard Jennifer Minke Tiffany Robinson Virginia Tech The Ohio State University University of Minnesota– University of Florida Tarrant County The University of Kansas Twin Cities College District VICE PRESIDENT FOR LEADERSHIP VICE PRESIDENT FOR VICE PRESIDENT FOR AND MANAGEMENT RECORDS AND VICE PRESIDENT INFORMATION VICE PRESIDENT VICE PRESIDENT DEVELOPMENT ACADEMIC SERVICES FOR FINANCE TECHNOLOGY AT LARGE AT LARGE Jerry Montag Kristi Wold-McCormick Stan DeMerritt Mark McConahay Rhonda Kitch Tim Amyx Northern Illinois University University of South Plains College Indiana University– North Dakota Volunteer State Colorado Boulder Bloomington State University Community College Write for C&U Editorial Board EDITOR IN CHIEF Jeffrey von Munkwitz-Smith College and University AACRAO What’s the best way to share vehicle for shaping the profes- Daniel Bender University of the Pacific your ideas, innovations, and sion and gaining recognition. Adrienne Bricker opinions with registrars, ad- AACRAO members are es- University of Minnesota missions officers, and enroll- pecially encouraged to submit Marc Camille ment managers nationwide? articles, but non-members, Loyola University Contribute to AACRAO’s pres- faculty, graduate students, and Sharon Cramer Buffalo State University tigious College and University members of the corporate sec- Julie Ferguson (C&U) quarterly journal. tor are also welcome to share University of Scranton Give your research and ex- their work. Authors will receive Matthew Fifolt University of Alabama at Birmingham perience a voice by writing for copies of the issue in which Theresa Gallo the “Feature” section, or ad- their article appears, and will Drexel University dress best practices, how-tos, be issued an honorarium. Polly Griffin new technologies, the latest For editorial procedures Princeton University books, and other pertinent and manuscript preparation Lisa Holstrom University of Cincinnati topics in “The Forum” sec- guidelines, visit <aacrao.org/ David Lang tion. With a substantial circula- cu/write>. University at Buffalo tion base, C&U is an excellent Joanne Landers Tennessee Wesleyan University Ethan Logan Texas Tech University Submissions Paul Marthers Emory University Manuscripts, Letters, and Direct Inquiries Bryan Newton Wor-Wic Community College Jeffrey von Munkwitz-Smith, Ph.D. David Peterson C&U Editor-in-Chief Indiana University - Purdue University Fort Wayne AACRAO Clayton Smith One Dupont Circle, NW, Suite 520 University of Windsor Washington, D.C. 20036 Roger Thompson University of Oregon Tel: (860) 208–2910 Christopher Tremblay Email: [email protected] Michigan College Access Network Robert Wilkinson Forum Articles (commentary, analysis, book Daytona State College reviews, and other non-refereed pieces) Heather Zimar MANAGING EDITOR Heather Zimar C&U Managing Editor AACRAO AACRAO One Dupont Circle, NW, Suite 520 Washington, D.C. 20036 Tel: (607) 279–7829 Email: [email protected] Editor’s Note Jeff von Munkwitz-Smith, Ph.D. Editor-in-Chief [email protected] The C&U editors are always looking for authors. If a Also in this issue are two research in brief articles, research-based feature article is not your forte, we pub- “Unique Characteristics of United States Community lish articles on best practices, how-tos, new technology Colleges Education Abroad,” by Rosalind Latiner Raby in higher education, summaries of the latest research, and Michael E. Eisner, and “How to Identify Diploma book reviews, commentaries, and other pertinent top- Mills and Axact Websites, and Tools for Your Protection ics in the forum section. AACRAO members are espe- (Part 3 of a series),” by Allen Ezell. cially encouraged to submit articles, but non-members, In addition, there are three campus viewpoint ar- faculty, graduate students, and members of the corpo- ticles: “What is in a (Course) Name?” by Stephanie rate sector are welcome to share their work. Ntim, Alexander Taylor, Devon Cross, Rodney Parks, This edition includes two feature articles. In “The and Caroline Dean; “Leading through Andragogy,” by Cambridge Program in the State of Washington: Stu- Joseph Mews; and “Considering Trade-offs: Evaluating dents’ Characteristics, Courses Taken, and Progression Student Choice in Academics and Co-curricula,” by to Postsecondary Education,” Carmen Vidal Rodeiro Alexander Taylor and Christina Doherty. and Stuart Shaw report on a study of the 2014–2015 Finally, two book reviews are included in this issue. high school graduate