Selby District Council's Housing Support Officers
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CitTHE COUNCIL NEWSPAPER FORizALL OF OURenlRESIDENTS inKEDITION ELEVEN – SEPTEMBER 2008 …the voice of Selby District PRINTING FOR O2 Good Communication Awards 2008: Commended NOT Welcome PDF Welcome to Citizenlink, the Selby District residents’ newspaper. We Res want Citizenlink to reflect your community’s views, to respond to mes Ti your community’s concerns - we y want it to be your community’s Selb newspaper. We welcome your the of comments: email [email protected] or write to tesy Tim Williams at the Civic Centre, 12:14:38;Low cour Portholme Road, Selby, YO8 4SB. Photo 2008 ACCESS SELBY 18, Sep t’s open, it’s up and running a specialist, just take a ticket personal computer. and it’s already delivering and you’ll either be seen In a new development, starting Ieasier access to information, instantly or asked to sit, just for this month, North Yorkshire advice and support on services a short while, in our comfortable Police will be holding two hour Law in Order provided by Selby District waiting area until your number’s drop in sessions from 2pm to Council, North Yorkshire County called. A digital display screen 4pm each and every Wednesday Helping to bring benefit fraudsters, Council and some of our relays up to the minute news, at Access Selby. You can speak Council Tax dodgers, anti social partners, such as North information and key messages to officers about your crime and tenants, food safety flouters and Yorkshire Police. from ourselves and our partners community safety concerns and environmental polluters to book is all Composite;Date: part of a day’s work for our legal Located in the former Argos and our comprehensive leaflet they’ll relay your thoughts, team. Apart from assisting with Store in Market Cross, Selby displays contain a collection of issues and information to the prosecutions, Selby District Council’s central, our brand new Customer key Council and partner appropriate Police Officers and Legal team offers expert advice and Contact Centre, ‘Access Selby’, information. Police and Community Support assistance on case law, planning offers state of the art facilities, We can advise up to five Officers. issues and criminal matters and friendly, fully trained and very people at a time at our service Access Selby is a part of the provides timely interpretations of mm);Plate: smart customer service advisors desks and if you want privacy multi million pound plans to UK, European and International legislation to our Community Safety, and cool, calm and comfortable you’ve got it; we’ve four transform Selby town centre, Licensing, Elections and other surroundings. It’s a real spacious glass enclosed provide a new school and officers. Now their hard work has community resource. interview rooms where you can community hospital and build a been recognised and reaffirmed by 390.00 We’ve invested in the very discuss your concerns in new civic centre. It’s open the Law Society. x latest technology to enable you complete confidence. Mondays, Tuesdays and The team has, for the third time, to walk in, talk to a an advisor So, once you’ve sorted your Thursdays from 9am- 5pm, surpassed the Law Society’s practice and resolve or progress at least recycling and waste collection Wednesdays from 10am – 5pm management standard (V4) and won its quality mark, the ‘Lexcel Award’. 80% of your questions, queries, schedules out, paid your rent, and Fridays from 9am - 4.30pm. The initial award was granted in concerns and issues there and clarified your Council Tax What with our other town 2004, achievedagain in 2006 and, then, on the spot, without being contributions, reported that centre offices in Tadcaster and this year, the team’s planning, passed from pillar to post. It’s all street light, asked about your Sherburn in Elmet, our new state financial, administration and case part of our corporate local school and registered for of the art call centre, our text management skills were once more commitment to ‘putting your bus pass, you can peruse messaging service and our vastly successfully reassessed. For more customers first’. planning applications, inspect improved website information on the prestigious Lexcel 1;Format:(285.00 Award, log onto Once through our automatic our procedures and look up our www.selby.gov.uk, access to www.lawsociety.org.uk, call 020 doors, if you haven’t one of our policies by logging onto our Selby District Council has simply 7320 5933 or email pre-booked appointments to see wide screen public access never been easier! [email protected]. Get Fit! Knockout! Win a meal for 2 CZL001;Page: See See See page 6 page 8 page 4 Document: for more…..log onto www.selby.gov.uk 2 Citizenlink…the voice of Selby District NEWS IN BRIEF Back to Leader’s Message “I am pleased to learn that this uncertainty before we have a final sustainable budget that meets the Basis publication was commended in the decision. needs and priorities of the District. O2 Good Communication Awards I have recently given the annual •Safeguarding the interests of our Want to know how to start, fund 2008. Since the last edition I have State of Area Address, a rather community in implementing any and run a community or voluntary group? Need help with been around a large part of the grand title, for a snapshot of where new form of local government PRINTING administration, governance, district. In particular I have met a we are as a council and an structure. constitutions or newsletters? large number of people concerned opportunity to list priorities for •Improving the leisure/recreational Want your community group to FOR gain expertise, win contracts and about the possibility of an Eco town. 2009/2010. I would like to offer within the District. deliver much needed local I am pleased that so many people encourage everyone to get involved •Championing the reduction in services? Well, Selby District care about the state of the district in our consultation on the Address greenhouse gasses as part of our NOT Association of Voluntary Services’ (AVS) new team, funded by the and where they live, that is one of and tell us where we should direct contribution to the fight against Big Lottery’ Fund’s BASIS the reasons why Selby district is our resources over the coming year. climate change. programme, is here to help. such a good place to be. As I write This is your opportunity to influence We are committed to these key PDF Offering free access to training, the Eco town location is still not our decision making (see p5). priorities, we are moving forward information and good practice, the BASIS team, located at finally decided and I suspect there Thank you to all those who have with purpose and you can read Res Community House in Selby, is will be a further period of contacted me by email, telephone or about how our services and our holding nine drop in sessions in letter over the previous six months partnerships are making life better Selby, Tadcaster and Sherburn in Elmet this September, October about a variety of topics; if for those who live and work in our and November. For more something in your area could be district in this edition of Citizenlink. information on dates, times and improved, let me know! For example, as you will read on venues, contact Gary Limbert on 01757 291111 or email It is important that the Council pages 4 and 8, we are helping [email protected]. understands residents’ opinions and improve leisure and recreation and I urge you to write in with your as you will note on pages 4 and 7 12:09:47;Low comments. We’re working hard to we are doing our best to make the improve life for residents and district a safer place in which to live. businesses and our priority is to As you will also see on page 3, we 2008 provide good quality services to you are helping to improve our Council the taxpayer. homes and, also, ease the shortage Standards Our work is driven by our of affordable housing in the district 18, priorities and our priorities for If you have any comments about 2008-9 are: what Selby District Council is doing Sep Set •Safer and stronger communities. - please write to me, Councillor Our Standards Committee •Aclean, green and healthy Mark Crane, at the Civic Centre, promotes, maintains and ensures that the highest standards of environment. To assist residents to Portholme Road, Selby, YO8 4SB, moral, financial and ethical recycle more of their waste and email [email protected] or go conduct prevail amongst our Leader of Selby District Council: thus reduce landfill. online to Selby District Council’s councillors. Following recent Councillor Mark Crane. Government legislation, the •Delivering a balanced and website www.selby.gov.uk. Committee, consisting of two district councillors, two parish councillors and two independent citizens, has acquired brand new powers to deal with complaints Composite;Date: about breaches of the councillors’ Eco Schools ‘Code of Conduct’ locally as soon as they are raised, rather than referring them on to the national We’re helping schools transform their kitchen, garden and Standards Board for England to allotment waste into money saving fertiliser for their assess, resolve or return. To make pots, tubs and borders by providing compost bins through a complaint about one of our councillor’s conduct call 01757 our York and North Yorkshire Waste Partnership. We’re 292007, email busy talking to classes around the district about the mm);Plate: [email protected] or log benefits, techniques and amazing organic magic of onto www.standardsboard.gov.uk.