Integrity Educore Services Respect PO Box 110506 Solwezi, Zambia Reflection Telephone: +260 962 555 363 Responsibility [email protected] Innovation www.educoreservices.com

Remote Learning and IT Support

Microsoft Office Account

1) Open internet browser, e.g. Internet Explorer, Google Chrome, Firefox 2) Go to following website – https://www.office.com 3) Choose Sign in option 4) Enter you Email address and Password 5) On the landing page, choose the application you would like to go to: a) Outlook for Email b) Teams for lessons with teachers c) Word, Excel, PowerPoint for document editing

Outlook

1) How to Access Outlook via internet browser a) Open internet browser, e.g. Internet Explorer, Google Chrome, Firefox b) Go to following website – https://outlook.office365.com/mail c) Choose Sign in option d) Enter you Email address and Password

2) Alternative Options a) Email address can be configured and accessed through an email application on Computer/Laptop b) Email address can be configured and accessed in an email app on your smart phone

Teams

1) How to Access Teams Directly via internet browser a) Open internet browser, e.g. Internet Explorer, Google Chrome, Firefox b) Go to following website – https://teams.microsoft.com/ c) Choose Sign in option d) Enter you Email address and Password

2) Alternative Options a) Download teams to your computer/laptop from the following location - https://products.of- fice.com/en-us/microsoft-teams/download-app b) Teams Mobile app can be downloaded from iPhone App Store, Google Play Store or Microsoft Store

IT Access Help Desk Link

Please go to this link in your internet browser to log a fault report with the IT team. This is only for IT sup- port related issues. https://forms.gle/VMaiomuhDfZxjcag7

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