Salling Group
Case Study Salling Group The company With more than 1,600 shops, Salling Group is the biggest retailer in Denmark. They’re stores include household Salling Group chain brands such as fotex, Bilka, Netto, Salling and Wupti, as well as Starbucks and Carl’s Jr. franchises in Denmark, and more than 1,400 stores and web shops in Founded: 1906 Poland and Germany. Headquarters: Brabrand, Denmark The challenge Salling Group began to realize they needed to Industry: Retail strengthen their omnichannel experience, which Revenue: 9 billon USD required technology that would serve their customers across all digital channels. Furthermore, it was clear that Employees: 50,000 their existing SAP Hybris setup was not scalable in terms of cost efficiency and recruiting talent. Partner: In-house The solution Salling Group implemented a new tech stack with commercetools’ headless commerce architecture at its core, and based on modern UX designs with a mobile- first mindset. Headless CMS (Magnolia), microservices, APIs and Jamstack to replace the monolithic platform. The result The solution brought time-to-market for their new web shops down to a two-month lead time and lowered eCommerce costs by 75%. It also enabled each brand to customize their online shop and content, while still working under the same technology. Additionally, release cycles increased from once every other week to multiple times per day. Salling Group refreshes its eCommerce Breaking free from the monolith In 2013, when Salling Group made the decision to re-platform their digital stores, they went with the obvious choice at the time: SAP Hybris. But seven years is a long time in an industry that seemingly has daily breakthroughs, and what appears shiny and new at the beginning can become cumbersome and outdated in no time at all.
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