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Kulturprofil2018 CERTIFICERET 2017 Kulturprofil 2018 DANMARK Kulturprofil 2018 Hvem vi er, hvad vi står for og hvordan vi gør INDHOLD 1. Velkommen ..... Bilka byder indenfor 2. Ansættelse ...... Sådan modtager vi nye medarbejdere 3. Inspiration ....... Derfor er vi her 4. Information ..... Åbenhed på tværs 5. Involvering ...... Dialog på tværs 6. Påskønnelse .... Sådan viser vi taknemmelighed 7. Udvikling .......... Fokus på at alle udvikler sig 8. Omsorg ............... Balancen mellem arbejdsliv og privatliv 9. Fejring................. Sådan fastholder vi optimismen 10. Ansvar ................ Medarbejderne, samfundet og Bilka 2 3 1. Bilka byder indenfor I Bilka har vi en klar vision. Vi vil være danskernes foretrukne den 3. august i år. Derudover kan kunderne selvfølgelig også indkøbsunivers - med særlig fokus på familier. Det vil vi gøre handle med os online. Dels på bilka.dk, dels på bilkatogo.dk. ved at have Danmarks største udvalg af kvalitetsprodukter til de Sidstnævnte er en genvej til indkøb af dagligvarer, som ved laveste priser. For at kunne give vores kunder det, har vi fokus bestilling før kl. 10 pakkes klar til afhentning i vores drive-in på at være Danmarks bedste arbejdsplads i detailhandlen, så vi -område fra kl. 14 samme dag. kan tiltrække og fastholde dygtige medarbejdere. Årligt har vi cirka 40 mio. ekspeditioner i vores varehuse, og vi har samlet det største udvalg inden for alle produktkategorier under et tag. Vi har i dag omkring 80.000 forskellige varer i vores sortiment. Men vi kan mere end det. Bilka har over tid Det foretrukne indkøbsunivers – med særlig fokus på familier udviklet sig til en begivenhedsdestination for især familier. Kendt for Destinations- ET LEVENDE DANMARKS Begivenhederne er fx koncerter med populære kunstnere, gratis DE BEDSTE kategorier BILKA BEDSTE priser I ABSOLUT hvor der altid "omni-channel" drive-in-bio med de nyeste film, bagagerumsmarked, bil-bingo SÆRKLASSE sker noget oplevelse Kolonial og masser af aktiviteter for de mindste – bl.a. skattejagter. Sæson Bilka, der er en del af Salling Group, er den eneste supermar- DYNAMISK MARKEDSFØRING kedskæde, der driver hypermarkeder i Danmark. Det første Bilka der kommunikerer med kunderne på tværs af alle medier hypermarked åbnede i Århus i 1970, og siden er vi ekspanderet EFFEKTIVE ARBEJDSGANGE voldsomt. I dag har vi næsten 9.000 ansatte fordelt over hele der forbedrer den totale kundeoplevelse landet i varehuse, der størrelsesmæssigt varierer fra 7.000 m² DEN BEDSTE ARBEJDSPLADS til 15.000 m². Faktisk åbnede Bilka i Randers som nummer 19, i detailbranchen MARK H. NIELSENS KARRIERE 1998-2004 2013- Store Director i forskellige fø- Executive Vice President, Bilka tex-varehuse 2009-2013 1995-1998 Sales Director, Bilka Store Director, A-Z Sønderborg 2007-2009 1994-1995 Marketing Manager, Bilka Sales Director, Bilka Ishøj 2006-2007 1987-1994 Country Manager, JYSK Danmark Area Manager, Sales Manager, Head of Department og Staff 2004-2006 Manager, Bilka Hundige, Dansk Store Director, Bilka Ishøj Supermarked Group Mark H. Nielsen, Kædedirektør i Bilka 4 1 13 DU FINDER BILKA 18 5 19 19 STEDER I DANMARK 3 16 1 A-Z Hjørring 11 Bilka Odense 4 6 2 Bilka Esbjerg 12 Bilka One Stop Fields 3 Bilka Herning 13 Bilka Skalborg 17 8 12 7 4 Bilka Hillerød 14 Bilka Slagelse 2 9 14 11 5 Bilka Holstebro 15 Bilka Sønderborg 10 6 Bilka Horsens 16 Bilka Tilst 7 Bilka Hundige 17 Bilka Vejle 8 Bilka Ishøj 18 Bilka Viborg 15 9 Bilka Kolding 19 Bilka Randers 10 Bilka Næstved Et levende Bilka hvor der altid sker noget. Her gratis drive-in-bio og bil-banko 5 6 ”Bilkas HR strategi er en del af Salling Groups HR strategi.” HR Chef i Bilka, Group Senior Director Christian Flø The HR strategy house (2021) Improving everyday life The Place for a The Place for Building The Place for Great Work Life Great Careers Great Leaders You will be a part of a work You will be a part of the best You will be a part of an place recognized by ease of place in retail to build your organisation that is known for being, responsibility, fun and career where you will have the developing the best leaders in great colleagues that all work possibility for lifelong Retail and is committed to development to stay relevant dedicated and smart to deliver continue this tradition and professional towards great results customers and colleagues Business Driven Talent, Performance and Reward Management Easy and Agile Digital HR Processes & Tools Salling Group Values 7 Bilka er en del af Salling Group Salling Groups historie strækker sig mere end 100 år tilbage til 1906. Virksomheden har gennem årene udviklet sig drastisk, og det, der begyndte som en lille manufakturhandel i Århus, er i dag en international detailhandelskoncern. 1906 Ferdinand Salling åbner sin første manufakturhandel i Århus 1948 Manufakturhandlen udvikles til Ferdinand Sallings stormagasin - Salling Stormagasin 1953 Ferdinand Salling dør, og sønnen Herman Salling overtager virksomheden 1960 føtex, Danmarks første supermarked, åbner i Århus 1964 Salling stormagasin etableres i Aalborg 1970 Landets første hypermarked, Bilka i Tilst ved Århus, åbner 1981 Den første Netto-butik åbner i København 1990 Netto åbner i Tyskland 1995 Netto åbner i Polen 2002 Netto åbner i Sverige 2006 Herman Salling dør efter mere end 60 år i virksomheden 2009 Føtex Food åbner i Guldsmedegade i Århus 2012 Indgår samarbejde med Starbucks og åbner den første café i Fields, København 2013 Indgår samarbejde med Carl’s Junior og åbner den første restaurant i Bilka Næstved 2014 Salling Fondene tilbagekøber en stor andel af aktierne fra A.P. Møller Mærsk og ejer nu 81% af Dansk Supermarked Group 2015 Dansk Supermarked køber Wupti.com-kæden 2017 80% af Skagenfood opkøbes for at investere i det voksende marked for måltidskasser 2017 Salling Fondene tilbagekøber de resterende aktier fra A.P. Møller Mærsk og ejer nu 100% af Dansk Supermarked Group 2018 Dansk Supermarked Group skifter navn til Salling Group Salling Group omsætning 2017 58.805 DKKm Salling Group resultat af primær drift 2017 2.472 DKKm 8 8 FRA MANUFAKTURHANDEL TIL DETAILKONCERN føtex - landets første supermarked I 1906 åbnede Ferdinand Salling sin manufakturhandel i Århus. I 1960 åbnede den første føtex i Guldsmedgade i Århus og tilbød Butikken voksede gradvist, og i 1948 åbnede den første del af forbrugerne en helt ny måde at købe ind på. Sallings Stormagasin. Efter Ferdinands død i 1953 overtog søn- nen, Herman Salling, forretningen og begyndte at modernisere Bilka – landets første hypermarked og udvide Sallings stormagasiner. I 1960 etablerede han Jysk Det tiltrak stor opmærksomhed, da den første Bilka åbnede i 1970. Supermarked for at realisere sine planer om at opbygge kæder Mange valfartede til landets første hypermarked i Tilst i udkanten af supermarkeder og stormagasiner. Samme år grundlagde han af Århus for at opleve, hvad denne nye butikstype kunne tilbyde. Danmarks første supermarked, føtex, og i de følgende år voksede forretningen og blev grundlaget for Salling Group. Netto – den første danske discountbutik I 1981 blev Netto den første butik til at tilbyde kunderne de vig- KUNDEN I CENTRUM tigste hverdagsvarer til lave priser, og kæden har i dag succes i fire For Herman var kundens behov altid i centrum. Hans mål var at lande. I 1996 åbnede den første døgnNetto. Den butikstype var gøre hverdagen bedre for kunderne. Altid med fokus på at sikre mindre og hovedsageligt beliggende i København med et udbud af en effektiv drift, så kunderne kunne få den bedst mulige pris. Han de vigtigste hverdagsvarer døgnet rundt. Men efter succesen med hentede inspiration i udlandet, bl.a. i USA, Storbritannien og Tysk- døgnåbning i alm. Netto-butikker i større byer blev døgnNetto i land, og han satte en ære i altid at gå forrest i branchen i Danmark. 2016 udfaset. De tre detailkæder: føtex (1960), Bilka (1970) og Netto (1981) blev alle skabt for at understøtte livsstilsudviklingen og nye indkøbs- føtex food – nemt og lækkert til travle og kvalitetsbevidste mønstre. forbrugere I 2009 åbnede den første føtex food, en convenience-butik med NY EJERSTRUKTUR FRA 2017 fokus på gode madvarer og et stort udvalg af specialiteter. Kæden For at finansiere sine ambitioner om vækst inviterede Herman har hovedsageligt butikker i København og Århus. Salling i 1964 A.P. Møller-Mærsk til at blive partner i Jysk Super- marked med en ejerandel på 50%. Samme år ændrede virksom- INTERNATIONAL VÆKST heden navn til Dansk Supermarked. I 1982 øgede A.P. Møller- Efter ni succesfulde år med Netto i Danmark gik discountkæden i Mærsk sin ejerandel til 68% ved at købe den del af virksomheden, 1990 uden for landets grænser og åbnede de første butikker i Stor- som Hermans søster, Inger, havde arvet fra deres far. Salling Fon- britannien og Tyskland. I 1995 etablerede Netto sig også i Polen dene ejede hermed 32% af virksomheden. og krydsede senere Øresund, hvor den første svenske Netto slog I januar 2014 havde koncernen genereret kapital til, at Salling dørene op i 2002. I 2011 blev de 193 britiske Netto-butikker solgt. Fondene kunne erhverve 49% af A.P. Møller-Mærsks aktier. Der- Netto vendte i 2014 tilbage til Storbritannien i et joint venture med med fik fondene majoriteten med en ejerandel på 81%. I novem- den britiske kæde Sainsbury’s og forlod igen markedet i 2016. ber 2017 blev processen fuldendt, da Salling Fondene købte de I dag har Netto mere end 800 butikker uden for Danmark. resterende 19% af aktierne. Koncernen er nu 100% ejet af Salling Fondene. NYE KÆDER TIL NYE TIDER I DANMARK Vores kæder har altid udviklet sig i takt med kundernes behov, og siden det første stormagasin åbnede i 1948, har vores forretning gennemgået en markant udvikling. 9 EN FORRETNINGSEVENTYR I KONSTANT UDVIKLING I praksis anvender vi vores overskud til enten geninvestering i Historien om Salling Group er et forretningseventyr, der strækker butikkerne, hvilket både skaber flere arbejdspladser og forbedrer sig mere end 110 år tilbage og stadig udvikler sig.
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