‘MY JERSEY’
Report on the findings of the public consultation on a future vision for Jersey November 2016 Introduction Why does Jersey need a long-term vision?
My Jersey survey Strategic planning
Over a period of six weeks in June and July 2016, nearly 4,150 Islanders took part in the ‘My Since the introduction of Ministerial Government in 2006, each Council of Ministers has produced Jersey’ survey in one of Jersey’s biggest public consultations. a Strategic Plan that defines the priorities for their term of office.
The survey asked Islanders to tell us what they think of Jersey now and their hopes for the future. Whilst such medium-term plans are essential, Ministers have reviewed whether our planning Respondents scored Jersey today across a range of economic, environmental and community system can be improved in line with international advice and best practice. outcomes, identified the level of change they would like to see in the future and added nearly 8,000 comments. Looking longer-term
Creating a shared vision In particular, the Council has recognised the value of developing a longer-term vision for Jersey. This would provide context for each new Council’s Strategic Plan and clarity for Islanders on what The purpose of the survey was to engage Islanders in thinking about Jersey’s future and to share the States is working to achieve, not just during one political term of office, but over the longer- their aspirations as we work on the development of a new vision for Jersey. term.
We are delighted that Islanders have embraced the concept of A long-term vision works because the essential things people want from government remain fairly a vision with such enthusiasm. Thousands of people attended constant. As a community we want, for example, to be safe, have good jobs, access to good briefings, talked to us at events and pop-up stands, saw material education, clean air and water and have affordable homes. Different governments may have online or in the media. Their feedback has been overwhelmingly different strategies and policies to help achieve these results, but the key outcomes that matter to positive. The level of participation in Jersey’s vision consultation our quality of life are enduring. to date already stands comparison with the best we’ve seen elsewhere. This is exactly what we need as the vision should A long-term vision also allows for the fact that economic, environmental and social change don’t reflect our shared hopes and ambitions as a community. conveniently fit with election cycles. Councils can implement new strategies or policies, or invest in new infrastructure, but the real impact of these efforts takes time to materialise. A long-term vision The findings and next steps with proper measures in place provides a way of monitoring progress and evaluating if strategies are working. This report presents the main findings of the survey. It shows the positives of Island life but also highlights people’s concerns A long-term vision will help each new Council develop medium-term priority plans as stepping and where they see opportunities to improve. Hopefully, it will stones towards clearly defined outcomes that we think Jersey should be aiming for. It will ensure inspire further discussion and encourage more Islanders to join that delivery strategies are properly joined-up across government and with delivery partners the debate about the sort of island we should aim for. It shows the positives outside the public sector.
The vision for Jersey consultation is not about what we should do of Island life but also tomorrow, next week or even next year. This Council is already working hard to deliver the priorities for its term of office. Rather, highlights people’s it is an opportunity to come together as a community and think about where we want Jersey to be in the future. concerns and where
The focus of the process is on what success should look like - they see opportunities not the detail of the policies and strategies to get us there. It will be the job of future Councils to take stewardship of the vision to improve. and steer Jersey towards its long-term goals. In 2016, our task is to set out what we believe is realistically achievable, given our Different governments understanding of where we are today. may have different We would like to thank everyone who took part in the ‘My Jersey’ survey and to encourage even more people to join in future strategies and policies to stages of the consultation so that, together, we can create a shared vision of our Island’s future. help achieve these results, but the key outcomes that matter to our quality of life are enduring.
2 3 What was the survey for? Who took part?
Creating a shared vision The survey was designed to allow everyone the opportunity to range of the survey topics and the sheer volume of participation. have their say at the cost of being statistically representative. Trends in people’s responses were also monitored as the survey Describing the kind of island Jersey should strive to be in the future means balancing a range of When respondents self-select, results can be skewed by people progressed and remained quite consistent, so we believe the economic, environmental and social outcomes that shape our quality of life. lobbying for particular issues. This possibility was diluted by the results provide a useful insight into public opinion.
As the vision will matter on a personal level to all of us, it should reflect our hopes and aspirations as a community. Involving Islanders in a conversation about our future is key to creating a credible, Which parishes did respondents come from? shared vision. When compared to the 2011 census, the parishes where respondents lived was reasonably consistent. Organising the conversation
0% 5% 10% 15% 20% 25% 30% 35% 40% In order to provide a fair and objective way of organising this conversation, we developed the 30% vision framework. It is structured as follows - St. Helier 34% 12% St. Saviour 14% • 10 strategic goals, organised around community, economic and environmental themes, 12% St. Brelade 11% covering topics such as safety and security, affordable living, health and wellbeing and the 10% St. Clement 9% natural environment. 7% Grouville 5% 6% • Each goal breaks down into more detailed outcomes - tangible subjects around which our St. Lawrence 6% 5% future ambitions can be discussed and agreed. ‘Safety and Security’, for example, includes St. Peter 5% 5% outcomes such as crime, fire and road safety. St. Ouen 4% 5% St. Martin 4% The strategic goals and their outcomes provide an enduring framework for Jersey’s strategic 4% Survey Response (%) 1 Trinity 3% planning system. They also formed the key content of the ‘My Jersey’ survey. 3% 2011 Census St. John 3% 3% Purpose of the survey St. Mary 3%
In order to build the vision, we need to understand where Jersey is now, decide what we value most, and agree our shared aspirations and ideas for the future. Two factors were key to the How did respondents describe themselves? What was the survey’s age/gender profile? design of the survey. The survey asked respondents how they described themselves The graph compares the age of respondents with the age profile Part of understanding where Jersey is today, is about the hard facts that provide insight into the rather than asking about place or birth or nationality. of Jersey’s population in 2011. social, economic and environmental status of our Island. It also requires an understanding of people’s perceptions of progress. In some cases, they can be very different. The survey provided Whilst the results are not, therefore, directly comparable with the For example, 15% of survey respondents were aged 26-35. an opportunity to highlight where those gaps exist so that government can better explain options 2011 census, those figures can provide some context. In the 2011 census, 14% of Islanders were in this age group. for the future. In 2011, half (50%) of Jersey residents were born in Jersey. 54% of respondents were female and 45% male. Strategy starts with the end in mind – what does success look Nearly a third (31%) were born in the British Isles. About one in like? For that reason, the survey deliberately focussed on what Strategy starts with the fourteen (7%) of the resident population were born in Portugal / 30% Islanders wanted for the future – not how to get there. That detail Madeira and 3% were born in Poland. Survey belongs in consultations about individual delivery strategies. end in mind – what does 26% 2011 Census From elsewhere Portuguese / 25% in the world, 2% Madeiran, 2% The purpose of the ‘My Jersey’ survey, therefore, was to build success look like? 22% an appreciation of: From another Polish, 2% European Country, 4% 20%
17% 17% • how people think Jersey is doing today against each of the outcomes in the vision framework 16% 15% • people’s ambitions for the future and where they perceive the greatest need for change 15% 14% 14% 12% 12% 11% British Jersey 10% 8% 38% 53% 7% 6% 5%
2% 1% 0% <15 16-25 26-35 36-45 46-55 56-65 66-75 75+
1The vision Framework is illustrated at Appendix A
4 5 What did the survey tell us? Your vision for Jersey
Overall, the survey findings painted a positive view of Jersey today, with 80% of the outcomes Key The survey asked people to tell us their vision for Jersey in one sentence. scoring positively overall. More than half of respondents held positive views for 18 outcomes, compared to just one outcome where an overall majority of people held a negative view. Community These are some of the key words they used to describe their vision. The bigger the word, the more often it was used. Environment Community safety, health care, and giving children the best start in life came out high in people’s Economy future aspirations, while more people gave protecting the beauty of Jersey’s natural environment and our air and water quality the highest possible score.
Where do Islanders think Jersey People, property People and Jersey’s historic Jersey’s is currently and the environment property are protected buildings and heritage wildlife, plants performing are protected against crime and sites are valued and and habitats are against fire disorder protected protected best? The beauty of Jersey’s air Sport is Jersey’s countryside is healthy important and valued These are the highest scoring and coast is to breathe in Jersey outcomes where at least 70% of protected respondents scored Jersey positively.
Where do Islanders Islanders Islanders can Jersey is Jersey has think Jersey who need help to independently afford managing the threats a fair, competitive is currently achieve a decent a decent standard posed by climate and stable tax performing standard of living of living change system are supported
worst? St Helier is Jersey has secure, a vibrant capital Jersey provides affordable and where people want quality homes and These are the only outcomes sustainable energy to live, spend time neighbourhoods where more people scored Jersey and invest negatively than positively.
Where would Islanders like to see Islanders Jersey is Jersey has most change can independently managing the secure, affordable into the future? afford a decent threats posed by and sustainable standard of These outcomes are where the gap climate change energy between perceptions of Jersey today living and future ambitions was greatest.
Where are Islanders The beauty Jersey’s fresh future ambitions Jersey’s of Jersey’s water resources for Jersey the highest? air is healthy countryside and are clean and to breathe More than 50% of Islanders set their future coast is protected sustainable ambition for these outcomes at the highest possible level.
6 7 Some of your visions for Jersey
A community where everyone A self-sufficient, clean, crime An Island community governed A clean, safe, affordable place feels they are valued and and pollution-free Island with by and filled with open-minded, to live in and bring up children. genuinely belong. a set of fair and just standards forward-thinking individuals we can all adhere to. living and acting together for A fairer society where EVERY the benefit of the many, not the An Island which promotes academic achievement and education, member of the community is A vibrant, generous community that few. I want Jersey to be a truly equally valued and treated enviable place to live. entrepreneurship, environmental enables all Jersey citizens to flourish, sustainability and wealth generation. as being of worth. with a continued vision to be a positive influence in the wider world. A happy place with a good Free, fair, independent and An Island which strives to act in quality of life and protected prosperous - a great place to live. a sustainable way with an equal natural environment. A cultured place full of character, balance between environment soul and entertainment for all ages. and economic growth. A Jersey that is Jersey - inclusive of other cultures but A welcoming, generous, trusting Better government, better still distinctively Jersey. An Island full of happy, healthy, hard- Island community which working people, who can afford healthcare, better options for locals epitomises how modern life can to own their own property, have a who cannot afford housing. Respect A modern and progressive Island be tolerant, environmentally job they love and a good work/life the beautiful environment we live in that’s inclusive of other cultures sustainable and unique. balance. All while being supported and be proud of it. without forgetting what makes by a government that cares about their lives and happiness. And Jersey special and unique. Cherish what we have, protect be proud to live in a place that is An environmentally sustainable what we have but don’t stifle genuinely special and different. Island, which is well-connected to progress. the world and continues to enjoy an enviable standard of living, but A place where my child can grow with new (non-finance) sources For the Island to be less finance- up safely and get the best home and of wealth and a broader range of An Island of substance which focused, more affordable and education at an affordable price. opportunities for young people. offers world-leading expertise. for St Helier to be a vibrant and modern capital with more independent and local business. To continue to thrive as a An Island for all Islanders where business centre within a Jersey - the world-leading everyone contributes, everyone caring social structure. offshore finance centre to benefits and everyone can be Jersey should be a place for work, rest and play. proud to live in a place that is the whole family to enjoy, Fairer, happier, cheaper. genuinely special and different. Islanders and visitors alike.
8 9 How the survey results are presented What happens next?
The survey asked people to score how Jersey is doing today against 35 different outcomes, with 1 being the lowest score and 7 the The ‘My Jersey’ survey formed one part of the consultative process designed to produce a vision for Jersey. highest. A don’t know option was also available for Jersey today. They were then asked what score they would be happy with in the future. So what are the next steps?
The survey results for each outcome are presented in graphs like the one below. They give an overview of how people scored each outcome overall, the most popular scores and the spread of scoring for Jersey now and in the future. January - June 2016 Community consultation
Jersey today and in the future Eg: 24% of Eg: 42% of respondents respondents scored Jersey’s said they’d be happy • In the graph, each column shows the % of people scoring 60% current if Jersey scored Today progress a 4 a 6 in the future 1,2,3 etc., for Jersey today (grey columns) and in the future Future June - July 2016 ‘My Jersey’ online survey Most popular scores 50% (red columns). 48% • 4,146 responses to survey • More than 2,000 people attended events, meetings and presentations 42% • The numbers in bold are the most popular individual scores 40% • Respondents provided 8,000 individual comments for Jersey today and in the future. 30% 27% 24% • To make interpretation of the results simpler, ratings/scores are categorised as follows: 20% 19% % of Respondents 13% July - October 2016 Analyse the results 10% 8% - Scores of 1, 2, or 3 are negative 7% All survey responses and comments are gathered. 5% 4%
- A score of 4 is neutral 1% Analysis of where the biggest change for Jersey in the future is desired. 0% 0% 0% 0% - Scores of 5, 6, or 7 are positive 1 2 3 4 5 6 7 Poor Excellent ‘My Jersey’ Rating • The largest number of negative or positive responses is highlighted. November 2016 Publish the consultation findings The full results are published and comment is invited on the results.
Closing the gap 4.4 A key purpose of the survey was to identify the level of change Today December 2016 Publish ‘Jersey Performs’ Islanders felt Jersey should be aiming for into the future. This is A report on the proposed method for tracking and measuring the vision’s progress presented graphically by a dial like the one here. is released. 3 4 The dial plots the average score for Jersey today against the 2 5 average score that people would be happy with in the future. In 6.4 the worst case scenario, Islanders could have scored Jersey’s 1 6 Future current progress a 1 and set an ambition of 7. Early 2017 Publish a draft vision for Jersey 0 7 A draft long-term vision for Jersey is developed and published. A brief summary of people’s comments is then provided. Poor Excellent Discussion and debate is invited, with forums allowing for more detailed feedback. Whilst Islanders held positive views about Jersey’s progress on 8 0 % of t h e o u tc o m e s , t h e f o c u s of t h i s s e c t i o n i s o n u n d e r st a n di n g people’s concerns about Jersey today and learning where there might be opportunities to improve in the future. A selection of quotes from the comments received are also included for each Spring 2017 Publish a revised vision for Jersey outcome, again focused mainly on the concerns raised. This amended vision will take account of further feedback from Island residents.
Summer 2017 Agreement Final vision is lodged for debate.
1The vision Framework is illustrated at Appendix A
10 11 Contents
COMMUNITY
Safety & Security People and property are protected against crime and disorder...... 14 People, property and the environment are protected against fire...... 16 Jersey’s roads are safe...... 18 Jersey is ready to respond to major emergencies...... 20 People’s health and safety are protected...... 22 Learn & Grow Jersey’s children have the best start in life...... 24 Islanders are happy with their work/life balance...... 26 Vibrant & Inclusive Community Jersey is a welcoming and caring community...... 28 Sport is important and valued in Jersey...... 30 Arts, heritage and culture are important and valued in Jersey...... 32 Jersey is home to many people; people who were born here, Health & Wellbeing people who came and never wanted to leave, people who are Islanders live healthy lives and risks to health are reduced...... 34 just passing through. Our future is vested in being a place where Islanders have access to good quality health care...... 36 people want to be or always have a reason to come back to. People living with long-term conditions or disability enjoy a good quality of life...... 38 A great place to live, socialise, grow up and belong; a place Affordable Living where people and community matter. Islanders can independently afford a decent standard of living...... 40 Islanders who need help to achieve a decent standard of living are supported...... 42 The Community section comprises five strategic goals.
ENVIRONMENT SAFETY & SECURITY Built & Historic St Helier is a vibrant capital where people want to live, spend time and invest...... 46 Environment Jersey’s built environment provides quality homes and neighbourhoods...... 48 LEARN & GROW Jersey’s historic buildings and heritage sites are valued and protected...... 50 Islanders can travel around Jersey easily...... 52 Natural Environment The beauty of Jersey’s countryside and coast is protected...... 54 VIBRANT & INCLUSIVE Jersey’s marine environment is protected...... 56 Jersey’s wildlife, plants and habitats are protected...... 58 Sustainable Resources Jersey’s air is healthy to breathe...... 60 HEALTH & WELLBEING Jersey’s fresh water resources are clean and sustainable...... 62 Jersey has secure, affordable and sustainable energy...... 64 Jersey’s waste is managed appropriately...... 66 Jersey is managing the threats posed by climate change...... 68 AFFORDABLE LIVING
ECONOMY These five goals break down into a total of 15 more detailed Attractive Business Environment outcomes. Jersey has a skilled workforce, aligned to the needs of business...... 72 Jersey is a digitally connected Island...... 74 Jersey encourages new business, inward investment and competition...... 76 Jersey is a great place for businesses to innovate and be creative...... 78 Jersey has a fair, competitive and stable tax system...... 80 Jersey has a stable and low rate of inflation...... 82 Jobs & Growth Islanders can access rewarding jobs...... 84 Jersey’s businesses are successful and productive...... 86
Appendix A ...... 88 Notes on the Survey Analysis ...... 90
12 13 COMMUNITY SAFETY & SECURITY People and property are protected against crime and disorder “Jersey is undoubtedly “I feel safe here, not the safest place I have Why is this outcome important? worried about crime.” ever lived.” Crime, and fear of crime, can have a corrosive effect on people’s sense of personal security and community wellbeing. Protecting Islanders against crime, by addressing its causes, through prevention and detection, and by mitigating its impact, is a key function of government.
Today “Low levels of crime do not “Town in the evenings can An outright majority (77%) rated Jersey’s 60% Today be an unpleasant place to 3 current progress positively. Future mean there is a requirement Most popular scores 51% be in terms of anti-social 50% 77% The most popular score was a 5 but to reduce expenditure but behaviour.” 40% Positive over a third of people also scored a 6. 40% 35% 34% demonstrates the impact of This was one of the highest rated 30% outcomes based on the total number of people rating Jersey’s investment in preventative current progress positively. 20% % of Respondents 16% strategies, early intervention 10% Future 8% 8% 5% “Many locals don’t 2% and education!!” 1% 1% 0% 0% 0% 0% realise how safe An overall majority (51%) of respondents 1 2 3 4 5 6 7 thought Jersey’s long-term ambition Poor Excellent ‘My Jersey’ Rating Jersey is, so I think should be a 6 out of 7. crime and disorder This was one of just seven outcomes where 90% or more of respondents said isn’t a major area they would be happy with a 6 or 7 in “Town at night is a lot safer than for improvement, the future. 5.2 mainland towns although I steer Today although maintaining clear on Fridays and Saturdays.” Closing the gap 3 4 current high 2 5 6.3 On average, Islanders scored Jersey’s current progress as a Future standards should be 5.2, whilst the average score for Jersey’s future ambition was a 1 6 6.3. Although the aspiration for the future has been set high, the important.” gap between current progress and future ambition was one of 0 7 Poor Excellent the narrowest. “More needs to be Islanders clearly want to preserve the levels of safety we done to tackle drugs.” currently enjoy and their concerns tended to focus on the harm “Online crime caused by alcohol and drugs, perceived safety in St Helier’s is the most night time economy, the emerging threat posed by cyber-crime and unease that service cuts might compromise what has been worrying, but achieved. still feel very safe here.”
3All figures represent the proportion of respondents who expressed an opinion and therefore don’t include ‘Don’t Know’ responses. 140 respondents said they didn’t know how Jersey was currently performing against this outcome.
14 15 COMMUNITY SAFETY & SECURITY People, property and the environment are protected against fire
Why is this outcome important?
Fires can have a devastating effect on lives, livelihoods, our environment and property. Minimising their occurrence and impact helps ensure people feel safe and protected as well as protecting our economic and environmental interests. “First response services in Jersey Today are fantastic,
An outright majority (84%) rated Jersey’s 60% especially fire “Fire prevention comes Today 4 current progress positively. Future Most popular scores from newer housing stock 50% and ambulance.” 47% The most popular score was a 6 out of 7. 43% and education.” 84% 42% Positive 40% This outcome was ranked highest in terms of the total number of people 30% 29% rating Jersey’s current progress positively. 20% % of Respondents
13% Future 12% 10% 9% “Fire regulations 3% Nearly half (47%) of respondents 1% 1% 0% 0% 0% 0% 0% thought Jersey’s long-term ambition 1 2 3 4 5 6 7 enforcement needs to “People whose Poor Excellent should be a 6 out of 7. ‘My Jersey’ Rating be ramped up for houses residential status is This was also one of the seven outcomes where 90% or more of respondents said in multiple occupation. ‘registered’ are not they would be happy with a 6 or 7 in the future. I suspect landlords are protected from fire in 5.5 raking in the rent and the very sub-standard Closing the gap Today 3 4 not making their accommodation On average, Islanders scored Jersey’s current progress as a 5.5 2 5 whilst the average score for Jersey’s future ambition was a 6.3. 6.3 Future premises safe.” available to them.” The gap between current performance and future ambition was 1 6 narrower for fire safety than any other outcome in the survey. 0 7 Given the high score attributed to fire safety by survey Poor Excellent respondents, there was comparatively little comment on this outcome. An issue that was raised by several respondents was fire safety in lodging and other rental accommodation.
Again, concerns were raised about the potential impact of funding cuts on front-line response services.
4All figures represent the proportion of respondents who expressed an opinion and therefore don’t include ‘Don’t Know’ responses. 342 respondents said they didn’t know how Jersey was currently performing against this outcome.
16 17 COMMUNITY SAFETY & SECURITY Jersey’s roads are safe “I have never seen so many speeding and inconsiderate “Speeding is a HUGE drivers in all the years I have been issue as well as Why is this outcome important? here.” phone usage and Most of us use the roads every day as drivers, passengers, cyclists and pedestrians so road safety is an issue that affects everyone incompetent driving.” in Jersey. Death, injury and disability resulting from motor vehicle crashes inflict pain and suffering on individuals, families and communities. Major crashes can also have a significant impact on health care and emergency service resources. “Too many cars which drive fast. It is scary “We could do with more traffic police Today to cycle on the roads now.” dedicated to catching culprits in the Overall, more respondents held positive 60% Today act. Simply reducing speed limits or (48%) than negative views (26%) of Future 5 Most popular scores Jersey’s current progress. 50% 50% installing ‘traffic calming’ measures 48% Positive Although the most popular score was a 40% “Cyclists (I am one) does not catch the constant flouters 36% 5 out of 7, more than a quarter scored go through red lights, of the rules.” this outcome a 4. 30% 26% 27% cycle up one way 20% streets, cycle on the
Future % of Respondents 15% 15% 12% pavement and wear 10% 50% of respondents thought Jersey’s long-term ambition should 7% “Surely a system of annual 4% 4% headphones so they be a 6. 2% 0% 0% 0% roadworthy certification as a 0% can’t hear the traffic.” 1 2 3 4 5 6 7 Poor Excellent requirement would ensure that Closing the gap ‘My Jersey’ Rating the majority of motor vehicles, On average, Islanders scored Jersey’s current progress as a including large HGVs are much 4.3, whilst the average score for Jersey’s future ambition was “…too many cyclists and a 6.2. 4.3 safer than they are at present.” Today motorcyclists doing too Although the overall view of road safety was positive, the much erratic weaving in comments highlighted where some respondents perceive and out of traffic during opportunities to improve. Concerns were frequently raised “As a driving instructor I believe 3 4 rush hour.” about the quality of road surfaces, the size of vehicles and 2 5 6.2 that… there needs to be more driving standards and behaviour. Future of a police presence on the 1 6 road network so as to target Many people wanted to see more road safety policing and tougher action taken against persistent offenders who continually 0 7 people using mobile phones put other road users at risk. Poor Excellent “The state of a number when driving, people jumping of roads is awful.” amber and red lights and in It would seem that concern at the vulnerability of cyclists and general enforce basic road pedestrians on Jersey’s roads leads many people to prefer the safety such as motorcycles and car over more active forms of travel. mopeds undertaking/cutting in “Cyclists should have and out of traffic.” to do a road theory test as well.” “The multiple speed limits set up by each parish’s whim are a joke and all too often ignored.”
5All figures represent the proportion of respondents who expressed an opinion and therefore don’t include ‘Don’t Know’ responses. 58 respondents said they didn’t know how Jersey was currently performing against this outcome.
18 19 COMMUNITY SAFETY & SECURITY Jersey is ready to respond to major emergencies
Why is this outcome important? “The authorities may be ready for “The emergency services When crises occur everyone expects government to be able to respond. Planning, organising, coordinating with other agencies and major emergencies but this isn’t can easily be stretched organisations, education and training, exercises, public awareness campaigns, and quality assurance are all important aspects of visible to the population.” to their limits when a emergency preparedness. number of incidents happen at the same time. Today Everyone is excellent
Although more than one in five said they 60% and does a good job but Today didn’t know how Jersey was doing, an Future what would happen with Most popular scores outright majority (53%) of the remainder 50% “There may be “Services are very a large emergency?” 53% rated Jersey’s current progress 44% insufficient 6 40% well prepared Positive positively. 38% resources for for several major The most popular score was 5 out of 7. 30% 29% certain extreme 24% events, but that is emergencies, 20% 19%
Future % of Respondents understandable in however, those 15% “In the event of a 13%
10% a small community which we have An overall majority (51%) of respondents thought Jersey’s long- 6% 5% major incident we 4% and I do not term ambition should be a 6 out of 7. 2% not experienced 0% 0% 0% 0% think that we can 1 2 3 4 5 6 7 before or those on do not have the Poor Excellent Closing the gap ‘My Jersey’ Rating prepare for all extraordinary a very large scale trauma or resident On average, Islanders scored Jersey’s current progress as a events or that we I am not so sure surgical skills to 4.4, whilst the average score for Jersey’s future ambition was should.” about.” a 6.2. 4.4 Today deal with a mass The fact that so many people said they didn’t know how to score incident resulting Jersey’s progress on this issue was reinforced by comments highlighting a desire for more information about emergency 3 4 in major casualties planning. 2 5 6.2 “The civil emergency sirens Future or fatalities. What is Concerns were expressed about Jersey’s capacity to respond to 1 6 need more explanation to us.” different scenarios, although others felt there was a balance to our plan?” be achieved in managing the risks appropriately. 0 7 Poor Excellent
“We need to be secure in the knowledge that if we need specialist services or even additional people to deal with the whole range of possible emergencies… either UK or French assistance is pretty much guaranteed.”
6All figures represent the proportion of respondents who expressed an opinion and therefore don’t include ‘Don’t Know’ responses. 984 respondents said they didn’t know how Jersey was currently performing against this outcome.
20 21 COMMUNITY SAFETY & SECURITY People’s health and safety are protected
“Health and Safety Why is this outcome important? Laws need to be more Work-related accidents and ill health result in costs to both individuals, employers and government – including lost income, insurance, production and legal costs and demands on health care resources. robust.”
Unfortunately, the comments written by some survey respondents revealed that they had confused ‘health and safety’ with separate outcomes regarding personal wellbeing and the provision of health care services. This will have impacted on the scoring of Jersey’s current position and future ambition for this outcome. “I don’t want a government that “My husband is an gets involved at that level with electrician. He tells me that Today how we live our lives.” some of the work he comes
An outright majority (60%) rated Jersey’s 60% Today 7 across is very dangerous current progress positively. Future Most popular scores 50% 48% and could cause fire. He The most popular score was 5 out of 7. 60% 41% Positive 40% “Health and safety also tells me about very 33% 30% provisions are poor health and safety 24% 22% practices.” 20%
Future % of Respondents over burdensome.
10% Nearly half (48%) of respondents thought Jersey’s long-term 10% 9% More responsibility 5% 4% ambition should be a 6. 2% 2% 0% 0% 0% 0% 1 2 3 4 5 6 7 should be placed Poor Excellent Closing the gap ‘My Jersey’ Rating on individuals.” “Zero hours contracts in the On average, Islanders scored Jersey’s current progress as a 4.7 building industry means whilst the average score for Jersey’s future ambition was a 6.3. people work even if they are 4.7 Given the issues concerning the interpretation of ‘health and Today sick otherwise they don’t get safety’, the main value lay in the comments specifically relating “Employee health and safety paid. Social Security sick pay to this subject. is often compromised would not even cover rent. 3 4 Some felt people should take more responsibility for their own 2 5 6.3 particularly in the This impinges on health and health and safety in their daily lives and in the public domain, Future construction industry…” safety in the workplace.” whilst others felt more should be done, particularly in the 1 6 workplace, to protect employees. 0 7 Poor Excellent “…many local companies… are not seeking to improve their performance or only aiming for the bare minimum standard.”
7 All figures represent the proportion of respondents who expressed an opinion and therefore don’t include ‘Don’t Know’ responses. 142 respondents said they didn’t know how Jersey was currently performing against this outcome.
22 23 COMMUNITY LEARN & GROW Jersey’s children have the best start in life
“I would like to see greater “The design of the support for training parents education system Why is this outcome important? about how to parent confidently is inequitable.” All Jersey’s children and young people should be able to grow up in a safe, supportive Island community in which they achieve their & consistently… and more full potential and lead happy, healthy lives. The skills that young people have when they leave formal education are a strong predictor structured activities for kids to of their life chances. help engage their interest & expand experiences…” Today “Children are exposed to adults drinking to excess An outright majority (61%) rated Jersey’s 60% Today 8 current progress positively. Future in Jersey.” Most popular scores 50% 46% “Student loans are needed 61% The most popular score was a 5 out of 7. 44% Positive 40% and more needs to be
32% done with University 30% to ensure students will 23% 22% 20% “We forget about the kids that live in town but rely
Future % of Respondents only pay UK fees not on schools to be the ones that first take them to 11% 10% international fees.” 8% the beach, to the zoo. Perhaps this Jersey pupil This was one of the highest-rated 6% 4% 2% Premium will help give them a better start in life?” outcomes for the future with 46% of 1% 0% 0% 0% 0% respondents saying Jersey’s long-term 1 2 3 4 5 6 7 Poor Excellent ambition should be a maximum 7. ‘My Jersey’ Rating “I won’t be able to It was one of just seven outcomes where 90% or more of respondents said they afford University for would be happy with a 6 or 7 in the 4.7 future. Today my kids yet they are “The States want to improve and build new nurseries but I don’t think they Closing the gap more than capable are looking in the correct place. They 3 4 of getting good On average, Islanders scored Jersey’s current progress as a 2 5 6.3 need to give parents much much longer 4.7, whilst the average score for Jersey’s future ambition was Future degrees. Is it right maternity/paternity allowance…” a 6.3. 1 6 I have to sell our The overall view of this outcome was very positive and 0 7 people readily acknowledged that Jersey enjoyed significant Poor Excellent modest family home advantages as a place to grow up in terms of access to the in order to pay?” environment and high levels of safety. Perceived opportunities “High rents make parents work to improve in the future highlighted the way Jersey’s education system is structured and whether it enabled all children to long hours = unsupervised achieve their potential. Current policies regarding maternity children and poor childhood.” provision, the funding of nursery care and university education were often perceived as not being in the best interests of the “Some children are deprived Island’s children. There were also concerns at the range and of what we would say are cost of activities for children and the amount of time that many parents were able to properly invest in family life. essential skills because their parents are too busy working to devote the necessary time to them.”
8 All figures represent the proportion of respondents who expressed an opinion and therefore don’t include ‘Don’t Know’ responses. 265 respondents said they didn’t know how Jersey was currently performing against this outcome.
24 25 COMMUNITY LEARN & GROW Islanders are happy with their work/life balance “…the cost of private nursery is as much as an average salary, Why is this outcome important? if the Island wants people to work, “I am the mother but also the they need to make it viable.” Finding a balance between time spent at work and time spent on family commitments and personal lives is considered central to prime earner in our family overall well-being. and am gutted that I will “I personally am working full Today have to continue to work the time, see my children for two hours I do to pay for nursery hours during the working week Overall, more respondents held positive 60% Today and am only scraping by with (39%) than negative views (34%) of Future education and am going to 52% 9 Most popular scores providing food/clothing/bills. I Jersey’s current progress. 50% miss out on the opportunity 39% have a decent job, no debts but Positive The most popular score was a 4. 40% to spend any time with my will be caught in this rut until the children are both at school and 30% 29% children before they begin 27% 25% school age.” my other half can return to work 20% 18% as we cannot afford nursery fees.”
Future % of Respondents 16%
12% 11% 10% A majority of respondents (52%) thought Jersey’s long-term 5% 3% ambition should be a 6 out of 7. 2% 0% 0% 0% 0% 1 2 3 4 5 6 7 “Cost of housing has a negative Poor Excellent Closing the gap ‘My Jersey’ Rating impact on family life. Rents often On average, Islanders scored Jersey’s current progress as a higher than monthly mortgage “Work/life 4.0, whilst the average score for Jersey’s future ambition was repayments but working families balance is great 6.1. 4.0 Today simply cannot afford to eat AND pay though, but this Whilst many acknowledged the natural advantages of Island life huge deposits currently required to in terms of access to coast and countryside and short commuting secure mortgages.” is because the distances, many felt that living costs severely impacted on their 3 4 work/life balance. 6.1 commute is short 2 5 Future
In particular, people highlighted the long hours they worked 1 6 and the Island in order to meet the cost of decent rental accommodation or “Maternity leave is so small!” a mortgage. Some felt that excessive housing costs denied 0 7 them the opportunity to start a family whilst parents felt that Poor Excellent one of the worst and cost pressures compromised their ability to spend quality time shortest I have ever with their children. This drove two issues that were repeatedly come across.” highlighted regarding the perceived inadequacies of maternity provision in Jersey and the cost of, and funding for, nursery care in the Island. “I think children and parents “Just to be able to rent a half would benefit significantly decent place means working every hour possible and from extended paid missing out on a good work/life parental leave as in other balance.” societies in Europe.”
9 All figures represent the proportion of respondents who expressed an opinion and therefore don’t include ‘Don’t Know’ responses. 197 respondents said they didn’t know how Jersey was currently performing against this outcome.
26 27 COMMUNITY VIBRANT & INCLUSIVE Jersey is a welcoming and caring community “More people of all backgrounds need to put more into our island “…it can be very difficult for new to create a better and stronger Why is this outcome important? people to make friends and a society.” As a small Island, Jersey has always prided itself on its sense of community. We need to build upon that tradition so that Islanders support network.” enjoy a sense of belonging, value the diversity of people’s different backgrounds and circumstances and work together to tackle exclusion and marginalisation.
Today “Being a small island community also means “Welcoming? No! Caring An outright majority (59%) rated Jersey’s 60% Today we have the opportunity 10 to its own and others current progress positively. Future Most popular scores to remain a place where 50% 48% community really means around the world, yes.” 59% The most popular score was a 5. Positive 40% something.” 35% 33%
30%
24%
20% 20%
Future % of Respondents “It’s not just a Jersey thing, but the culture 14% 11% 10% in US and UK of long hours is harmful to 48% of respondents thought Jersey’s long-term ambition should 5% 5% be a 6 out of 7. 2% 2% mental health and family life, and leaves 0% 0% 0% 0% “…we have so many 1 2 3 4 5 6 7 little time for people to engage with the Poor Excellent Closing the gap ‘My Jersey’ Rating community.” immigrants who On average, Islanders scored Jersey’s current progress as a don’t care for our 4.6, whilst the average score for Jersey’s future ambition was local community 6.1. 4.6 Today and only come to Although the overall view of this outcome was very positive, “There is still a lot of the comments highlighted where some respondents perceive get the money and opportunities to improve. prejudice towards our 3 4 6.1 send it home.” 2 5 Future minority populations.” Many comments reflected perceptions that many aspects of Jersey life were at risk because of excessive immigration. 1 6 On the one hand this was reflected in perceptions that some migrant communities were quite closed and, on the other, 0 7 that Jersey’s sense of identity was being eroded as the Island Poor Excellent “There is a lot of work “Jersey is still not became increasingly ‘anglicised’. to be done to establish very tolerant By contrast, others were concerned at the attitudes displayed equality for all across all towards migrant communities and the way they were treated in areas of life.” or promoting the employment and housing markets. People who had moved to Jersey commented on how difficult it can be to integrate into of diversity.” the community.
A number of comments highlighted the value of volunteering and charitable work as a means of building a stronger society. “I would like there to be more cultural integration between Jersey people, British, Portuguese, Polish and other nationalities living here...”
10 All figures represent the proportion of respondents who expressed an opinion and therefore don’t include ‘Don’t Know’ responses. 93 respondents said they didn’t know how Jersey was currently performing against this outcome.
28 29 COMMUNITY VIBRANT & INCLUSIVE Sport is important and valued in Jersey
“Only certain sports Why is this outcome important? “Improving promotion of and get proper support.” access to sport activity, for all Sport is a powerful tool to strengthen social ties and networks. Participating in physical activity is not only good for individual children and adults, it also has a positive impact on our community, particularly in terms of social cohesion, economic activity and the cost age groups but specifically of medical care. children and younger people “We are very spoilt for sport via will, I feel, be one of the most Today clubs but sport in schools in important factors in managing woefully inadequate. All 3 of our demand on health services in An outright majority (74%) rated Jersey’s 60% kids in secondary, if they chose to, Today 11 current progress positively. Future could partake in little more than the coming decades.” Most popular scores 50% one session of sport a week.” 74% The most popular score was a 5. 43% Positive 40%
This was one of the highest ranked 33% 32% 31% outcomes in terms of the total number of 30% people rating Jersey’s current performance positively. “I feel Jersey puts sport above 20% 17% % of Respondents 16% all else, which is sad as not “Jersey offers a wide range Future 11% 10% 6% everyone is naturally sporty.” of sporting activities with 5% 2% 43% of respondents thought Jersey’s long-term ambition should 1% 1% 0% 0% 0% many sports performed at be a 6 out of 7. 1 2 3 4 5 6 7 Poor Excellent ‘My Jersey’ Rating a very high level for such Closing the gap a small community.”
On average, Islanders scored Jersey’s current progress as a 5.1, whilst the average score for Jersey’s future ambition was 6.0. 5.1 Today “Sport in terms of achievement is valued. The high score for Jersey’s current progress meant that the gap But not enough effort put into sport for the to our future ambition was one of the narrowest. 3 4 6.0 2 5 Future sake of wellbeing and health, even for those “More sports facilities The standard of facilities and competition in certain high profile who aren’t ‘sporty’ or have a disability.” sports for such a small island were recognised. Comments did 1 6 and open spaces to highlight, however, the importance of providing opportunities be built by schools across a range of sports at a community level and the importance 0 7 of such provision, and participation, in helping improve health Poor Excellent that can be accessed and wellbeing. “The benefits of sport, especially by the wider to the health of Islanders, and community.” to the Jersey economy through visiting players and supporters, needs to be better recognised and encouraged.”
11 All figures represent the % of respondents who expressed an opinion and therefore don’t include the 211 people who said they didn’t know how Jersey was currently performing against this outcome.
30 31 COMMUNITY VIBRANT & INCLUSIVE Arts, heritage and culture are important and valued in Jersey “There is virtually no investment in culture. “Arts, heritage and culture Appalling!” Why is this outcome important? always seem to be forgotten Our arts, heritage and culture are key to our sense of identity as an Island. Cultural participation is known to bring benefits in learning when planning economically and education, good health, social inclusion and satisfaction with life. “Investment in cultural for the future of the island.” entertainment is Today virtually non-existent.”
An outright majority (67%) were positive 60% Today 12 about Jersey’s current progress. Future Most popular scores “We must put more funding and 50% 67% The most popular score was a 5 out of 7 44% importance into our Culture & Positive but more than a quarter also scored this 40% Heritage. It is who we are and 34% outcome a 6. 33% “Arts and culture are is a small price tag to have 30% 26% This was one of the highest ranked outcomes in terms of the total currently seen as a bonus an effective difference in the 20% 19% 17%
number of people rating Jersey’s current performance positively % of Respondents rather than a necessity. If we quality of our lives.” 10% 9% Future 8% 4% 3% 2% have no culture why would 1% 0% 0% 0% 44% of respondents thought Jersey’s long-term ambition should 1 2 3 4 5 6 7 Poor Excellent anyone want to engage, invest be a 6 out of 7. ‘My Jersey’ Rating “It’s easy to say that culture is Closing the gap or live here.” valued and yet do On average, Islanders scored Jersey’s current progress as a little to support the 4.9, whilst the average score for Jersey’s future ambition was 4.9 infrastructure.” a 6.1. Today “Arts, heritage and culture isn’t particularly appealing to younger people. Caters more This was one of the areas where the gap between people’s 3 4 for older generation.” perceptions of where Jersey is today and what we should aim 6.1 2 5 Future for in the future was narrower. 1 6 “Given the current The comments reflected how Jersey’s arts, heritage and culture matter deeply to many Islanders, who generally see them as 0 7 “…the States needs to help economic climate an essential part of individual and community well-being. Many Poor Excellent advocated the importance of cultural activities in making Jersey invest as much as possible into arts, heritage and an attractive place to live for younger people. new reasons for youngsters to culture should not stay in the island.” be a priority.”
“We would love to go to the “Please consider the value of opera house or arts centre the arts and heritage to our to see a show but we cannot quality of life and wellbeing, afford it. The library is a plus they are a factor in helping to attract and keep godsend.” young skilled people...”
12 All figures represent the proportion of respondents who expressed an opinion and therefore don’t include ‘Don’t Know’ responses. 159 respondents said they didn’t know how Jersey was currently performing against this outcome.
32 33 COMMUNITY HEALTH & WELLBEING Islanders live healthy lives and risks to health are reduced “If people eat unhealthily, Why is this outcome important? choose to smoke or “We should be doing far more to prevent drink to excess do we Good health is an indispensable aspect of our wellbeing and quality of life. This outcome is about improving the health of all issues such as obesity, poor mental health, Islanders, giving them the opportunity to live longer and healthier lives. It is about keeping Islanders healthy, ensuring that health as a community have an smoking and alcohol related health care and support can be targeted to those who need it most. obligation to ensure problems etc... rather than allowing them they are treated?” to develop and then spending millions Today treating the problem.”
Overall, more people held positive (39%) 60% Today than negative views (29%) of Jersey’s Future 13 Most popular scores 50% 39% current progress. 50% Positive The most popular score was a 4. 40% “Having one of the “Mental health support 33% 31% 30% services are difficult 27% largest alcohol to access. Thresholds 20% 19% Future % of Respondents 16% problems in Europe are too high, people
10% 10% have to wait until they 50% of respondents thought Jersey’s long-term ambition should 7% is not acceptable.” 3% 3% 2% be a 6 out of 7. 0% 0% 0% are in a critical state 0% 1 2 3 4 5 6 7 Poor Excellent to access them.” Closing the gap ‘My Jersey’ Rating On average, Islanders scored Jersey’s current progress as a “People need to take 4.1, whilst the average score for Jersey’s future ambition was a 6.1. 4.1 responsibility for their health Today
There was particular concern at the growing impact of obesity, behaviours. People complain “Ultimately, each individual has high alcohol consumption, drugs, smoking and stress on the about a nanny state telling the choice over how much they cost of health care. 3 4 6.1 them what to do. I don’t see eat, exercise and drink but 2 5 Future Whilst some felt people should have complete freedom over why I should pay for their each individual’s choice will, their lifestyle choices, others challenged whether health care 1 6 eventually, impact upon the for people who failed to take adequate care of their own health health care because they should then be funded by the community. Many also commented, 0 7 health service.” however, on the perceived cost of a ‘healthy lifestyle’. Poor Excellent choose not to listen.”
“In an ideal world “Fresh produce far everyone would make sensible lifestyle too expensive, even choices but realistically if grown locally.” this isn’t the case; nor should it be enforced.”
13 All figures represent the proportion of respondents who expressed an opinion and therefore don’t include ‘Don’t Know’ responses. 182 respondents said they didn’t know how Jersey was currently performing against this outcome.
34 35 COMMUNITY HEALTH & WELLBEING Islanders have access to good quality health care
“…many avoiding GPs because of cost and ending “Everything to do with health in Jersey Why is this outcome important? depends on your ability to pay.” up in A & E with much more This outcome is about ensuring that people get the right care, of excellent quality, at the time of need. serious health problems than initially showed and could Today have been treated earlier.” “It is very expensive to be ill, as
An outright majority (51%) were positive 60% Today 14 the GP fees are so expensive. about Jersey’s current progress. Future Most popular scores 50% 48% Goodness, you do not want to The most popular score was a 5. “Jersey needs to vastly 51% 42% be ill at the weekend and have Positive 40% improve access to mental a ‘call out’.” 30% health care services.” 27% 24%
20% 19%
Future % of Respondents 13%
10% 8% This was one of the highest-rated 7% 5% 4%
outcomes for the future with 48% of 1% “I live with a long-term health 0% 0% 0% 0% respondents saying Jersey’s long-term 1 2 3 4 5 6 7 problem and recently I have found ambition should be a maximum 7. Poor Excellent ‘My Jersey’ Rating “Well done to doctors that care is being reduced. Why cuts to the services and funding? My It was one of the seven outcomes where who don’t charge for 90% or more of respondents said they health problems don’t receive cuts.” would be happy with a 6 or 7 in the 4.4 children.” future. Today
Closing the gap 3 4 On average, Islanders scored Jersey’s current progress as a 2 5 “The cost of going to see the 4.4, whilst the average score for Jersey’s future ambition was 6.4 “…I understand why Jersey doctor and dentist is too a 6.4. 1 6 Future can’t provide all treatments high and as a result people Scoring of Jersey’s current position reflected concern at the 0 7 on island but you are are neglecting their health cost of primary care and the capacity of the General Hospital Poor Excellent penalized with certain in the face of increasing demand and the need for improved and dental needs.” mental health services. Several concerns were raised regarding illnesses by having to pay patients bearing the cost of travelling to receive treatment that [to travel] to receive them.” wasn’t available in Jersey and also issues around funding for long-term care.
“I work for a charity and receive “I think the charities like just above minimum wage Les Amis, Strathmore etc are brilliant and keep (my choice) going to the people with problems in an doctor would set me back organised structure to help roughly a day’s wage.” them become independent yet safe.”
14 All figures represent the proportion of respondents who expressed an opinion and therefore don’t include ‘Don’t Know’ responses. 97 respondents said they didn’t know how Jersey was currently performing against this outcome.
36 37 COMMUNITY HEALTH & WELLBEING People living with long-term health conditions or disability enjoy a good quality of life “Our income support and long- Why is this outcome important? term care models are so complex, not even the people we turn to for Along with other Islanders, disabled people aspire to a good life. However, they also face huge barriers to achieving the life that so guidance fully understand.” many take for granted. These barriers are created when we build a society that takes no account of the impairments other people “…transport to/from have. hospital appointments or activity groups are difficult for islanders who do not Today “There is so much amazing drive.”
Although a quarter didn’t know how 60% support from different Today Jersey is currently doing, more of those Future Most popular scores organisations here for respondents who did express an opinion 50% 46% 44% held positive (44%) rather than negative people with long-term health 40% Positive views (31%). 15 40% conditions or disability.” “There is no protection The most popular score was a 5, 30% 26% 27% although more than one in four scored current progress as a 4. for disabled people 20%
% of Respondents 16% 14% being victimised in the Give the large proportion of ‘don’t know’ responses, this figures 11% “There needs to be adequate 10% 8% as one of the lowest ranked outcomes based on the total number 7% work place as I have 3% provision for respite for of people rating Jersey’s current performance positively. 2% 0% 0% 0% 0% been.” 1 2 3 4 5 6 7 families who are caring for Poor Excellent Future ‘My Jersey’ Rating elderly or disabled family
46% of respondents thought Jersey’s long-term ambition should members.” be a 6 out 7. 4.1 Today Closing the gap “… extra time and funding is “Disability On average, Islanders scored Jersey’s current progress as a needed for help with special 4.1, whilst the average score for Jersey’s future ambition was 3 4 a 6.2. 2 5 6.2 needs for diagnosis and then discrimination Future help in the classroom.” This represents one of the largest gaps to close between 1 6 perceived current performance and future aspirations. This was laws are clearly influenced by the lack of awareness about how Jersey 0 7 fares on this outcome. Raising awareness and understanding Poor Excellent needed.” is an issue in itself if we want to fulfil Islanders’ stated ambition to build a community that is more inclusive of people living with “I am trapped “Islanders like impairments. at home with me cannot travel easily - wheelchair Comments highlighted particular problems relating to transport no transport. used when out and “I work with people who have a for disabled people, resulting in isolation, inability to access This is not hiring a taxi is just services or high costs for many. The role played by charities disability/health condition and a quality of too expensive.” was highly valued but inconsistencies in service provision and there are many issues which lead life.” discrimination were also highlighted as concerns. them to having lower quality of life i.e. very limited access to services and transport.”
15 All figures represent the proportion of respondents who expressed an opinion and therefore don’t include ‘Don’t Know’ responses. 1,040 respondents said they didn’t know how Jersey was currently performing against this outcome.
38 39 COMMUNITY AFFORDABLE LIVING Islanders can independently afford a decent standard of living “We can’t afford holidays… and the cost of “Many often struggle living has increased faster than my mum’s Why is this outcome important? to afford essentials.” wages. It’s sad as she works so hard.” The quality of life for Islanders is influenced by the cost of essential goods and services required to meet their basic needs and participate in society. Low income households spend a greater proportion of their income on everyday essentials compared with better-off households so their standard of living is more sensitive to the cost of these goods and services and the shock of price rises. “It’s very difficult for young “Food still much people to find affordable rental Today accommodation hence they leave more expensive the island” than the UK.” This was the only case of an outright 60% Today majority (54%) being negative about Future 16 Most popular scores Jersey’s current progress. 50% 55% 48% Negative The most popular score was a 4. 40% “Too many businesses pay
30% It follows that this was also the lowest 27% 25% minimum wage, living wage “…my boyfriend and I both 24% ranked outcome based on the total number of people rating 23% 20% Jersey’s current performance positively. 17% work full time earning the % of Respondents should be the norm…” 14% 13% ‘average’ Jersey salary and Future 10% 4% 3% are struggling to get on the 1% 0% 0% 0% 0% 48% of respondents thought Jersey’s long-term ambition should 1 2 3 4 5 6 7 property ladder, or afford to be a 6 out of 7. Poor Excellent ‘My Jersey’ Rating “There will soon be a have children. Sometimes Nearly a quarter considered 5 to be a realistic target. Two-thirds generation of pensioners who it feels like we would be of the respondents who set 5 as the future target had scored 3.3 better off on benefits!” Jersey’s current position as a 3 or less. Today do not own their own home and cannot afford rent…” Closing the gap
On average, Islanders scored Jersey’s current progress as a 3 4 5.9 Future 3.3, whilst the average score for Jersey’s future ambition was 2 5 a 5.9. “You can not get married, “I now shop online as my margins 1 6 buy a home and start a family Despite being one of the lowest aspirational target scores, this are so tight I can’t afford what still represents the largest gap to close compared to perceived 0 7 straight away, you have to the high street is charging.” current performance. Poor Excellent make a choice, it’s family or
Comments highlighted how people are concerned at disparity in property.” earnings between different sectors of the economy, the impact of housing costs, the increasing gap between cost of living and earnings for many people and the impact this has on their life choices and quality of living. “Those who cannot afford to buy “Help for the aged is an are penalized hugely by the cost of expensive undertaking rental accommodation.” and will get worse with the growing retired population who rely on States pensions.”
16 All figures represent the proportion of respondents who expressed an opinion and therefore don’t include ‘Don’t Know’ responses. 139 respondents said they didn’t know how Jersey was currently performing against this outcome.
40 41 COMMUNITY AFFORDABLE LIVING Islanders who need help to achieve a decent standard of living are supported “Everything should be Why is this outcome important? means tested including “Jersey is an expensive place to live. bus passes for OAPS as This outcome is about helping and caring for the most vulnerable in our community, ensuring provision is adequate to meet their There is no easy solution to that but the there are young families needs and, where appropriate, giving people the opportunity and means to help themselves. A key role of government is to help States could do things to limit the costs provide and coordinate support to help people and families find jobs, cope with shocks, help manage costs that are beyond the who need them far more control of individual households and protect the ageing population. than those older folk who of living which means less pressure to can more than afford to earn to survive.” pay their own bus fare.” Today
More people held negative (44%) than 60% Today positive views (32%) of Jersey’s current Future “Too often the view is 17 Most popular scores progress. 50% 44% 48% support should come Negative The most popular score was a 4. 40% “Currently it feels like in the form of financial aid. This is too easy 30% This was one of the lowest ranked 28% 26% outcomes based on the total number of people rating Jersey’s 25% that the only housing an option and is the 20% 20% current performance positively. 18% % of Respondents being built is for the least useful for those 11% 10% 9% who need time and Future 7% 4% wealthy.” 2% guidance invested in 0% 0% 0% 48% of respondents thought Jersey’s long-term ambition should 0% 1 2 3 4 5 6 7 them in order to make be a 6 out of 7. Poor Excellent ‘My Jersey’ Rating the right choices.” “I would consider myself Closing the gap “We need a a good earner but even 3.7 On average, Islanders scored Jersey’s current progress as a Today living wage I would struggle to 3.7, whilst the average score for Jersey’s future ambition was so taxpayers afford children and a a 5.8. This was the lowest aspirational target score but still house with a garden, “More genuinely represents a significant gap to close compared to perceived are not parking etc. Whereas current performance. 3 4 5.9 affordable starter Future subsidising people on income 2 5 homes for first The comments highlighted the challenges faced by government employers.” support etc are helped in addressing this issue. Many people acknowledged that people 1 6 to achieve this.” time buyers are in genuine need should receive support but were convinced that the benefits system supported too many people who did not 0 7 required.” deserve it. On the other hand, others who were working but still Poor Excellent needed income support felt unfairly stigmatised. Many people “My 50 year old husband has to work as a wanted government to do more to address costs that are beyond general labourer on a building site and has the control of individual households, such as housing. to work 50 hours plus at £7.78 an hour and for his hard graft just has enough to pay the rent “Everybody should be contributing and left with not enough to live on. It annoys to our society. Some people us as we have to rely on income support… Unfortunately there tends to be a negative should be entitled to benefits and attitude towards people on income support. aided but I have watched families They are seen to be scrounges and bone idle through the generations be I know this not to be so. “ dependent on benefits.”
17 All figures represent the proportion of respondents who expressed an opinion and therefore don’t include ‘Don’t Know’ responses. 612 respondents said they didn’t know how Jersey was currently performing against this outcome.
42 43 Environment
Our environment underpins every aspect of our lives. Clean air, water, the quality of our homes and the appeal and attraction of our surroundings are all vital to our health, wellbeing and quality of life.
The beauty and diversity of our natural environment is internationally recognised and key to Jersey’s appeal as a place to live and visit. As our population and economy grow and change we must consider how we use our resources. Also we must prepare for the emerging impact of climate change.
The Environment section comprises three strategic goals.
BUILT & HISTORIC ENVIRONMENT
NATURAL ENVIRONMENT
SUSTAINABLE RESOURCES
These goals break down into a total of 12 more detailed outcomes.
44 45 ENVIRONMENT BUILT & HISTORIC ENVIRONMENT
St Helier is a vibrant capital where people want to “St Helier is totally spoilt, live, spend time and invest disjointed, chaotic. Not enough care has been given to developing “St Helier is Why is this outcome important? our own future heritage with becoming old architectural designs lifted and tired, is out of The town of St Helier is the engine of Jersey’s economy and, for most of us, the place where we work, live or socialise. We need date and scruffy.” to ensure that St Helier and its environs is a liveable town, offering pleasant and stimulating public places for people to pass straight from places in UK.” through and visit; that it is a social town, with inclusive places for community and cultural activities and for people to meet; and an economically vibrant town, where local business is well-connected to its customers.
“Please cordon off more Today “Rent is WAY TOO EXPENSIVE for St Helier to be vibrant with local small businesses for pedestrian use.
Opinion was equally divided on current 60% Today so we only get high street brands like St Helier so much progress with 36% expressing both Future Most popular scores positive and negative views. 50% anywhere else in the world, make it small more enjoyable 36% 36% 45% Negative Positive local and unique.” without noise & The most popular score was 4.18 40% pollution of traffic.
30% This was one of the lower ranked 28% Please implement 26% outcomes in terms of the number of respondents scoring Jersey 25% 22% cycle paths.” 20% positively. 18% % of Respondents “The Waterfront is an embarrassment.” 11% 10% 9% Future 7% 4% 2% 0% 0% 0% 0% 48% of respondents thought Jersey’s long-term ambition should 1 2 3 4 5 6 7 Poor Excellent be a 6. ‘My Jersey’ Rating “Too expensive, no Closing the gap “Planning “Take a guide off atmosphere and 3.8 restrictions are too On average, Islanders scored Jersey’s current progress as a Today Singapore and factor little parking. Where 3.8, whilst the average score for Jersey’s future ambition was tight in Jersey to a 5.9. in much much more is the live music and allow for architects trees and vegetation. entertainment for Whilst the aspirational target score was one of the lowest, this 3 4 5.9 in Jersey to have Future Have trees in centre visitors.” still represents one of the larger gaps to close compared to 2 5 any creativity and perceived current performance. of roads. Have wall 1 6 gardens and roof top procure interesting Comments highlighted how issues such as quality urban design, buildings.” improved public spaces and better traffic management all 0 7 gardens.” represent opportunities to improve the town. There were also Poor Excellent concerns about the future of retail, St Helier becoming a bland copy of other high streets, and a desire for an improved cultural “Controlling offer making St Helier a more interesting town to visit. Many “…where is the forward “The desire to people also felt intimidated by the level of drunkenness in St traffic and thinking plan for places concentrate new Helier in the evening and at weekends. green spaces like Colomberie? development and are vital in town We should have housing in St Helier and preserving a sequence of needs to be balanced what unique regeneration projects, against the provision character is left.” big and small, planned of quality open space for the next 20 years.” and facilities.”
18All figures represent the proportion of respondents who expressed an opinion and therefore don’t include ‘Don’t Know’ responses. 152 respondents said they didn’t know how Jersey was currently performing against this outcome.
46 47 ENVIRONMENT BUILT & HISTORIC ENVIRONMENT Jersey’s built environment provides quality homes and neighbourhoods “Homes need properly enforced minimum “Seen disgusting Why is this outcome important? standards to ensure they accommodation, especially aren’t just minimal boxes.” A place to call home is central to how we live. It is fundamental to our need for comfort, security and stability. It affects our health for non-qualified.” and wellbeing, and it encourages us to participate in economic and social life, contributing to our sense of identity and attachment to the community around us.
“There isn’t enough done to control “We have failed for many Today the standard of accommodation from years to provide decent homes in Jersey. The link Opinion was equally divided on current 60% private landlords with quite a few Today between poor quality progress with 36% expressing both Future Most popular scores being barely habitable and most over positive and negative views. 50% homes and poor health is 36% 36% 45% Negative Positive charging for rent.” indisputable, and yet we The most popular score was 4 out of 7.19 40% still have not addressed
30% this!” This was one of the lower ranked 28% 26% 25% “Sensible minimum room outcomes in terms of the number of respondents scoring Jersey 22% 20% positively. 18% % of Respondents sizes should be enforced.”
11% 10% 9% Future 7% 4% 2% 0% 0% 0% “The island seems to be 48% of respondents thought Jersey’s long-term ambition should 0% 1 2 3 4 5 6 7 constantly building new Poor Excellent “…there has been a be a 6 out of 7. ‘My Jersey’ Rating “Too many people huge improvement homes but they are tiny stuck in substandard and barely adequate Closing the gap in housing estates for comfortable living. 3.9 housing, particularly and States housing On average, Islanders scored Jersey’s current progress as a Today migrants.” Make the rooms a 3.9, whilst the average score for Jersey’s future ambition was improvements. I feel decent size for the a 5.9. Whilst the future ambition was relatively low, the level of the private sector people living in them.” change required to achieve it was higher.
3 4 5.9 rentals are where it Future Comments reflected a strong body of opinion that home 2 5 is let down.” ownership was increasingly out of reach for many people. This, in turn, meant more people were reliant on a private sector rental 1 6 market where costs and standards were repeatedly challenged. “More shared equity By comparison, the improving quality of social housing was 0 7 parish schemes, more frequently appreciated. Accommodation for people without Poor Excellent affordable housing at “Although I earn what I think to be a residential qualifications came in for strong criticism. Strong concerns were also expressed regarding minimum room size realistic prices for young good wage, it is impossible for me standards and build quality. people.” to afford a nice flat which isn’t full of damp or a bedsit.”
“Deal with buy to let and offshore investors in accommodation... “People don’t want to be crammed into Housing is not an little flats that have massive rents. House investment it is a purchase is beyond most people’s ability human right.” and private rentals are expensive…”
19All figures represent the proportion of respondents who expressed an opinion and therefore don’t include ‘Don’t Know’ responses. 166 respondents said they didn’t know how Jersey was currently performing against this outcome.
48 49 ENVIRONMENT BUILT & HISTORIC ENVIRONMENT Jersey’s historic buildings and heritage sites are valued and protected “Jersey’s heritage is its “There needs to be more done to protect the island’s Why is this outcome important? soul. Take care of the heritage. Unfortunately too much money & greed Our historic environment helps to define our Island and it is a key building block for a successful future for Jersey. The historic mind, look after the body, environment of Jersey and the many who are contributing to its conservation and development are playing an important role in involved.” economic growth, tourism, sustainable development and regeneration. but nurture the soul.”
Today “I think town should have a lot “…more needs to An outright majority (75%) rated Jersey’s 60% Today 20 current progress positively. Future more Jersey heritage about it Most popular scores be done by the 50% otherwise it’s just a soulless place This was one of just four outcomes in the 75% 42% that’s the same as anywhere.” government to show 40% Positive survey where the most popular score for 38% Jersey’s current progress was a 6. 34% they value our history 30% 26% and think long-term 20%
Future % of Respondents 15% 14% 14% “Jersey Heritage about protecting it.” 42% of respondents thought Jersey’s long-term ambition should 10% 5% 5% 3% and National Trust be a 6 out of 7. 2% 0% 0% 0% 0% 1 2 3 4 5 6 7 Poor Excellent Closing the gap ‘My Jersey’ Rating do a great job.”
On average, Islanders scored Jersey’s current progress as a “Most historic buildings 5.2, whilst the average score for Jersey’s future ambition was are well protected, but a 6.1. This is one of the areas where the gap between people’s “…our laws to why live in the past? perceptions of where Jersey is today and their future aspirations protect the historic is closest. 5.2 “It would be good to If the same care was Today and natural put into the buildings This was one of the outcomes where Islanders held the most make it easier to install 3 4 environment need being built now then positive views and the comments reflected a strong desire to 2 5 6.1 energy efficiency they wouldn’t be so Future strengthening protect Jersey’s heritage. improvements such as hideous.” 1 6 not weakening to double glazing into Some comments reflected concern that investment was reduce ‘red tape’.” suffering as financial pressures increased and cynicism that 0 7 historic buildings to help a focus on profit would invariably trump heritage. There was Poor Excellent also concern that current development was doing little to add keep them warm.” to the Island’s architectural heritage but also some sense that a more pragmatic approach might be required with regard to conservation issues. The merits of preserving certain buildings and allowing environmental improvements to listed properties featured frequently. “Many WW2 sites have been damaged in recent times including some very important ones and many others are not being maintained, these sites would be very significant for the tourism industry if managed properly.”
20All figures represent the proportion of respondents who expressed an opinion and therefore don’t include ‘Don’t Know’ responses. 144 respondents said they didn’t know how Jersey was currently performing against this outcome.
50 51 ENVIRONMENT BUILT & HISTORIC ENVIRONMENT Islanders can travel around Jersey easily “It really is time you sorted out that Transport Policy and “…stop prioritising came up with some radical Why is this outcome important? private vehicles solutions that people could and create Transport is important to all of us. Maintaining and improving the performance of our transport system can not only deliver a better quality of life in our Island but also result in real financial benefits through reductions in congestion, pollution, road injuries and health get excited about.” a joined up problems caused by low levels of physical activity. public transport network.” Today “Either the population needs to decrease
More people held positive (47%) than 60% or taxation on motor vehicles / Today 21 negative (30%) views. Future petrol needs to increase massively to “The way the bus routes Most popular scores 50% 47% are organised makes 47% The most popular scores were 4 and 5 incentivise public transport or cycling.” Positive out of 7. 40% getting around the 34%
30% island difficult.”
23% 23% 20% “It would be good to 18%
Future % of Respondents 16% 15%
10% 9% travel from east to west 47% of respondents thought Jersey’s long-term ambition should 6% 6% be a 6. 3% “Taxis and 0% 0% 0% 0% on a single bus or at 1 2 3 4 5 6 7 Poor Excellent Closing the gap ‘My Jersey’ Rating least a single ticket.” buses On average, Islanders scored Jersey’s current progress as a are very 4.3, whilst the average score for Jersey’s future ambition was a 6.1. “…make the cycling safer and more will do it. Have expensive.” Although the overall view on transport was positive, the issue 4.3 pavement for walking that covers the major walking Today generated considerable comment. Despite recognition that routes into town for those within a 30 minute walk and public transport has improved, it was often perceived by many 3 4 more will do it.” respondents as expensive and limited in terms of connectivity, 2 5 6.1 “The bus service Future accessibility and frequency of service. seems to have 1 6 There is also concern that provision for cyclists and pedestrians improved but KEEP needs to improve. Perceptions of road safety were a significant 0 7 “Islanders are “Buses not regular going. We should be deterrent to cyclists. In the absence of improved public and Poor Excellent effectively the envy of the world active travel options, many regard the car as the only viable enough to remote means of transport in Jersey. encouraged to locations and not re public transport.” use their cars as enough cycle paths the transport is to make that a safe so bad.” means of transport.” “I have a good bus route but many people have no “More safer and clearly marked cycle paths buses at all within may encourage more people out of cars walking distance.” and ease traffic.”
21All figures represent the proportion of respondents who expressed an opinion and therefore don’t include the 83 respondents who said they didn’t know how Jersey was currently performing against this outcome.
52 53 ENVIRONMENT NATURAL ENVIRONMENT The beauty of Jersey’s countryside and coast is protected “Once it’s gone, it’s gone... We need to appreciate how fragile and “Thank God for the precious our environment is and new Jersey National Why is this outcome important? understand it is what makes our Park. We aren’t bad The beauty of Jersey’s coast and countryside is integral to Jersey’s attraction as a place to live, work and visit. island unique.” but we could do so much better...” Today
An outright majority (71%) rated Jersey’s 60% Today “Views of the coast should 22 “The environment of Jersey current progress positively. Future 53% Most popular scores not be obstructed so 50% is the true gem of the island 71% This was one of just four outcomes in the that the only people 40% Positive survey where the most popular score for 37% (alongside the culture of able to enjoy them are Jersey’s current progress was a 6. 31% the inhabitants of the 30% 29% generosity and kindness) and its properties. The coast 20% protection cannot be overrated” is vital to the context of Future % of Respondents 15% 11% living on an island and 10% An outright majority (53%) of 8% 8% 3% 3% part of our heritage.” respondents said Jersey’s long-term 1% 0% 0% 0% 0% ambition should be a maximum 7 out of 1 2 3 4 5 6 7 “Our lush and green island looks 7. There were only two other examples Poor Excellent ‘My Jersey’ Rating beautiful all year round but looks where more than 50% of people set their future ambition as a 7. can be deceiving. The use of pesticides is shocking and a huge This was also one of the seven outcomes “This job is generally left to charities where 90% or more of respondents said they would be happy concern and it’s sad and wrong!!” 5.0 and non-profits. It needs more with a 6 or 7 in the future. Today support from the States. It is the most precious asset Jersey has and Closing the gap 3 4 one that will keep bringing people 2 5 On average, Islanders scored Jersey’s current progress as a 6.4 to the island as tourists or residents. 5, whilst the average score for Jersey’s future ambition was a 1 6 Future Once we have wrecked it, it will be 6.4. So, whilst current progress was rated very positively, the “The island is only 9 by gone and will never come back.” aspiration for the future was set definitively high. 0 7 Poor Excellent 5. There is not infinite On paper, this is one of the narrowest gaps between current progress and future ambition. Comments reflected the value space for people, “Money talks...headlands people place on the beauty of Jersey’s countryside and coast but the comments also reflected concern that increasing challenges buildings etc. A time disappearing to luxury would drive Jersey backwards rather than closing the gap. will come, unless very houses...this is a disgrace.” Concern was frequently voiced that ‘the jewel in Jersey’s crown’ is at risk from inappropriate development, and over-development, heavy controls are particularly in coastal areas. The survey highlighted perceptions that there is widespread development of green fields and that introduced and profit “More building homes in town sites the Green Zone is being eroded. A lot of mistrust regarding the and less in countryside, as there’ll perceived relationship between government and developers put aside when we will was evident. have no island left for be no countryside left in 2036!” our children.”
22All figures represent the proportion of respondents who expressed an opinion and therefore don’t include ‘Don’t Know’ responses. 144 respondents said they didn’t know how Jersey was currently performing against this outcome.
54 55 ENVIRONMENT NATURAL ENVIRONMENT Jersey’s marine environment is protected “As an avid fisherman I have seen a massive decline in fish Why is this outcome important? in local waters. This is due to “The keeping of Our marine environment is an intrinsic part of our Island’s history, our way of life, and our economy. We have one of the richest undersized species for marine environments in Europe, home to a wide variety of marine species and habitats. If our seas are to continue to play this commercial fishing. It seems fishermen (especially important role in our lives and livelihoods, a healthy marine environment is vital. the easy option of restricting recreational) a huge recreational fisherman which problem but not Today surprising considering has nominal impact but makes I have never seen an An outright majority (67%) rated Jersey’s 60% Today 23 official when fishing current progress positively. Future good headlines is in force. Most popular scores 50% 48% myself. Why aren’t 67% The most popular score was a 5 out of 7. Address the true problems there sign posts giving 40% Positive 40% warnings about catch Nearly one in six people said they didn’t please.” 31% 30% know how Jersey was doing against this 28% sizes and limits on the outcome. major piers. Australia 20% 18% % of Respondents have these everywhere...” Future 10% “The green seaweed is by far the most 10% 8% 8%
3% 3% obvious feature that lets down our This was one of the highest-rated outcomes for the future with 2% 0% 0% 0% 0% nearly half (48%) of respondents saying Jersey’s long-term 1 2 3 4 5 6 7 island. It smells and looks awful and it ambition should be a maximum 7. Poor Excellent ‘My Jersey’ Rating borders our town! Instead of finding “Can anything Closing the gap ways of clearing it up, we need to address the pollution from pesticides be done On average, Islanders scored Jersey’s current progress as a etc that is causing the issue!” about plastic 4.9, whilst the average score for Jersey’s future ambition was 4.9 a 6.3. So, whilst current progress was rated very positively, this Today was another environmental outcome where the aspiration for in the marine the future was set high. 3 4 environment?” 2 5 Comments highlighted concerns at exploitation of fish stocks, 6.3 “As a keen diver, I see the horrific damage we Future provision of adequate resources to manage and protect Jersey’s 1 6 allow to go on in and around our beautiful marine environment and the link between nitrate discharging into St Aubin’s Bay and excess green sea lettuce. 0 7 island, out of sight out of mind. Take scallop Poor Excellent dredging as an example, would you go to the apple orchard and cut down all the trees to collect the apples? NO.”
“Stop the trawling of our seabed for scallops which destroys the habitat for all marine creatures.”
23All figures represent the proportion of respondents who expressed an opinion and therefore don’t include ‘Don’t Know’ responses. 717 respondents said they didn’t know how Jersey was currently performing against this outcome.
56 57 ENVIRONMENT NATURAL ENVIRONMENT
Jersey’s wildlife, plants and habitats are protected “Pesticides are destroying “Visitors value Jersey’s our natural fauna. I don’t wildlife, plants and habitats see toads or bees much more highly than many Why is this outcome important? at all compared to before politicians, which we will all intensive potato farming Despite its relatively small size, Jersey is highly prized for its rich and diverse habitats. The variety of the Island’s landscape supports live to regret.” a myriad of wildlife and the particular mix of wildlife is unique. Jersey’s geographical position and favourable climate allows many took hold.” species normally restricted to either Britain or the European continent to extend their range, resulting in an overlapping mixture of animals and plants found only in the Channel Islands. “Soil health is not on the agenda, “Jersey hedgerows have lost Today we are all dependent on it and a lot of the wild flowers that
An outright majority (72%) rated Jersey’s 60% were around when I was a kid Today 24 our failing system is showing current progress positively. Future you used to see foxgloves on Most popular scores 50% 48% itself with green sea lettuce and most hedges, now they are a 72% The most popular score was a 5 out of Positive 7, but nearly a third of respondents also 40% 39% poisoned reservoirs..” rarity.”
gave this outcome a 6. 32% 30% 30%
20%
Future % of Respondents 16% “We fool ourselves into thinking that agriculture is the custodian of the
10% 10% 10% environment. This is not borne out by the facts. Our water is poisoned, This was one of the highest-rated outcomes with nearly half 7% 3% 3% (48%) of respondents saying Jersey’s long-term ambition should 2% ditches have been ploughed out. Hedgerows are neglected and then 0% 0% 0% 0% be a maximum 7 out of 7. 1 2 3 4 5 6 7 decimated at the most critical times of the year with mechanised Poor Excellent ‘My Jersey’ Rating branchage. We then wonder why fields flood and insects and song Closing the gap birds are diminishing. The whole thing needs a rethink…” On average, Islanders scored Jersey’s current progress as a 5.0, whilst the average score for Jersey’s future ambition was a 6.3. Whilst the aspiration for the future has been set high, the 5.0 gap between current progress and future ambition was one of Today “Birds on the Edge project the narrowest. “Jersey used to 3 4 and restoration of coastal Although the overall view was very positive, the comments 2 5 biodiversity is an excellent reflect a concern that, rather than getting closer to the long- 6.3 have much more term ambition, Jersey may be losing ground and that significant 1 6 Future example of what can be done challenges lie ahead. They highlight fears over the vulnerability wildlife and it is of Jersey’s biodiversity, the impact of intensive farming practices 0 7 and needs to be encouraged.” and whether Jersey’s wildlife is currently in decline. Poor Excellent disappearing fast.”
“The budget available to protect Jersey’s semi-wild areas, including coastal landscapes, carry out “Need to stop the felling endangered species conservation of so many trees & the projects… in no way reflects the removal of hedgerows, importance of the Island’s natural which play a very environment.” important part in the protection & habitat of our wildlife.”
24All figures represent the proportion of respondents who expressed an opinion and therefore don’t include ‘Don’t Know’ responses. 489 respondents said they didn’t know how Jersey was currently performing against this outcome.
58 59 ENVIRONMENT SUSTAINABLE RESOURCES Jersey’s air is healthy to breathe “Air quality in St Helier is very poor due to the “Air quality Why is this outcome important? is fantastic amount of standing compared to It is estimated that air pollution in the UK reduces the life expectancy of every person by an average of 6 months. It is easy to take the quality of Jersey’s air for granted but it is a key aspect of our quality of life. traffic at rush hour.” most places.”
Today “Whilst we are lucky “Jersey would be the perfect place to An outright majority (77%) rated Jersey’s 60% Today discriminate against the internal combustion 25 with our air in current progress positively. Future 53% Most popular scores engine and in favour of electric vehicles.” 50% Jersey, more cars/ 77% This was one of just four outcomes in the motorbikes need Positive survey where the most popular score for 40% 39% Jersey’s current progress was a 6. 35% to be pulled in for 30% 27% their awful black “Annual vehicle testing 20% smoke emissions.” would improve emissions Future % of Respondents 14% 14% and then air quality.” 10% An outright majority (53%) of 6% 6%
2% respondents said Jersey’s long-term 1% 1% 0% 0% 0% 0% ambition should be a maximum 7 out of 1 2 3 4 5 6 7 Poor Excellent 7. There were only two other examples ‘My Jersey’ Rating where more than 50% set their future ambition as a 7. “Less than 10 “We need to look at reducing
This was also one of the seven outcomes public charging cars on the roads by making it where 90% or more of respondents said they would be happy with a 6 or 7 in the future. 5.2 points is no way easier to walk and cycle as part Today to push electric of everyday life. Then the air Closing the gap 3 4 2 5 vehicles in a On average, Islanders scored Jersey’s current progress as a 6.4 quality will improve.” 5.2, whilst the average score for Jersey’s future ambition was a 1 6 Future place where 6.4. This was one of the narrowest gaps to close, reflecting the natural advantages that Jersey enjoys as a wind-blown island 0 7 petrol & diesel surrounded by the sea. Poor Excellent engines are the “Try living in Although the overall view of air quality was overwhelmingly main cause of London in the heat positive, the comments highlighted where some respondents of the summer “St Helier has perceive opportunities to improve. There was a body of opinion poor air.” that pollution caused by traffic, particularly in St Helier, must with traffic or terrible air quality be addressed (although there was no significant difference in Tokyo then you and should be perceptions of Jersey’s air quality between St Helier residents know what bad air pedestrianized and other Islanders). There was also concern at emissions standards of older vehicles and reassurance is required smells and feels further (i.e Halkett regarding emissions from the Energy from Waste Plant. like to breathe.” place) with reduced traffic measures.”
25All figures represent the proportion of respondents who expressed an opinion and therefore do not include the 267 respondents who said they didn’t know how Jersey was currently performing against this outcome.
60 61 ENVIRONMENT SUSTAINABLE RESOURCES Jersey’s fresh water resources are clean and sustainable “I worry about the borehole “I support farmers and their stewardship of Why is this outcome important? water my the land, but they should not be allowed to Water is a precious resource, particularly on a densely populated island. Everyone has an important part to play in safeguarding it children drink.” pollute our waters and be subsidised for it.” for human use and protecting the important habitats and species that depend on it.
Today “We have unacceptable level An outright majority (61%) rated Jersey’s 60% Today 26 current progress positively. Future 52% Most popular scores of nitrates in the water but 50% “What farmers put 61% The most popular score was a 5 out of 7. on their fields to the instead of imposing restrictions Positive 40% 39% detriment of our on farmers or gardeners we 30% 27% water supply needs 25% propose a £30 million plant. 20% to be addressed 18%
Future % of Respondents urgently.” Madness. This is an indirect 10% 10% 9% 7% An outright majority (52%) of 6% 5% subsidy for farmers.” respondents said Jersey’s long-term 1% 0% 0% 0% 0% ambition should be a maximum 7 out of 1 2 3 4 5 6 7 Poor Excellent 7. There were only two other examples ‘My Jersey’ Rating where more than 50% set their future ambition as a 7. “Much more work “Cost of farming induced water “Non mains water This was also one of the seven outcomes required to place pollution not seen as a supplies are prone where 90% or more of respondents said they would be happy 4.6 Today homes on to mains with a 6 or 7 in the future. cost for conventional to the effects of poor water and especially farmers hence further management of Closing the gap 3 4 mains sewerage.” disadvantaging more adjacent land and 2 5 organic/ low impact On average, Islanders scored Jersey’s current progress as a 6.4 farmers…” those affected have 4.6, whilst the average score for Jersey’s future ambition was 1 6 Future no means of bringing a 6.4. 0 7 offenders to account.” For one of the outcomes where Islanders have set the highest Poor Excellent level of future ambition, this represents one of the biggest gaps to close. The comments highlight why, with widespread disquiet at the apparent impact of the farming industry on the quality of Jersey’s water supplies. This reinforced concerns that so many “It is simply not “New build sites should be made to install grey properties rely on borehole water. acceptable for water installations to save drinking water being our water supply used to flush toilets and water gardens.” to be polluted by anyone let alone an industry which “If the island keeps growing where we subsidise.” will the extra water come from?”
26All figures represent the proportion of respondents who expressed an opinion and therefore do not include the 417 respondents who said they didn’t know how Jersey was currently performing against this outcome.
62 63 ENVIRONMENT SUSTAINABLE RESOURCES
Jersey has secure, affordable and sustainable “… with one of largest tidal ranges in the energy world we should develop this unlimited resource on our doorstep to become the “… amazed to see how little first island(s) to become 100% green. renewable energy is generated. Why is this outcome important? This would generate technical jobs for I appreciate the cost of a Energy underpins almost every aspect of our daily lives. It is easy to take it for granted and treat it as a commodity that will always the economies of the islands...” renewable energy infrastructure be able to meet our increasing demands but the well-being of our people and economy depends on a secure, sustainable and but see no progress or affordable energy supply. investment in this area.” “Every new building, particularly big Today ones like the new hospital or Les
More people held negative (42%) than 60% Quennevais School should be covered “I would question if it is wise Today positive views (31%) of Jersey’s current Future 27 Most popular scores in solar panels…” to be 100% reliant on power progress. 50% 42% 45% from another jurisdiction.” 40% Negative The most popular score was a 4 out of 7. 40% Nearly one in seven people said they 30% didn’t know how Jersey is currently 27% “The sunniest place in the British performing against this outcome. “Why are we not pioneering 21% 20% Isles has virtually no solar energy. 18%
% of Respondents electric cars? We could be 13% This was one of the lowest ranked outcomes based on the total 12% Go figure...” 10% 10% a global leader of how to number of people rating Jersey’s current performance positively. 8% 3% 2% conceptualise / roll out / 0% 0% 0% 0% Future 1 2 3 4 5 6 7 manage environmentally Poor Excellent ‘My Jersey’ Rating “Electricity & gas prices 45% of respondents thought Jersey’s long-term ambition should friendly projects and be a 6. are beyond a joke.” infrastructure…” 3.7 Closing the gap Today
On average, Islanders scored Jersey’s current progress as a “It would also be great to see the States 3.7, whilst the average score for Jersey’s future ambition was a making solar panels a basic requirement in “This for me is one of the areas of public policy where Jersey really, really needs to 6.2. This represents one of the largest gaps to close compared 3 4 States housing and offering schemes to help up its game… Renewables could support us to perceived current performance. 2 5 6.2 Future people install them in their own homes.” and also create a new high tech industry.” The comments on the energy outcome highlighted popular 1 6 opinion that Jersey should be doing far more to exploit solar, wind and tidal energy opportunities rather than being largely 0 7 “While nuclear power is “It is a travesty in this day and dependent on another jurisdiction for our energy supply. Poor Excellent “New houses better in the short run for the environment age that we are relying on should have than fossil fuels, there fossil fuels etc when there is an intelligent is no apparent action to increase a sustainable abundance of natural energy systems to energy source.” being overlooked.” save energy.” “Jersey is the “…there is no perfect place encouragement for renewable for islanders energy… This to invest in would bring renewable down costs in energy.” 27All figures represent the proportion of respondents who expressed an opinion and therefore don’t include ‘Don’t Know’ responses. the long-term.” 612 respondents said they didn’t know how Jersey was currently performing against this outcome.
64 65 ENVIRONMENT SUSTAINABLE RESOURCES
Jersey’s waste is managed appropriately “…insufficient incentives or services are provided to “Recycling green encourage recycling, particularly waste, plastic, paper, Why is this outcome important? for those who do not have glass should be transport to get their waste to the Waste is a misuse of resources. The materials and energy that went into the production and transport of the goods in the first place mandatory in every are lost when in many cases they might be used again and the costs of waste collection, management and disposal systems are recycling centre.” parish.” high.
Today “Jersey also needs to work with the “It’s not just about
More people held positive (39%) than 60% getting rid of waste, Today other Channel Islands to secure an 28 negative (35%) views. Future Most popular scores it’s about changing 50% overall energy and waste strategy as 39% The most popular score was 4 out of 7. 44% opposed to working in isolation.” how we create it in the 40% Positive 40% first place.” Nearly one in seven people said they didn’t know how Jersey is currently 30% performing against this outcome. 25% 24% 20%
% of Respondents 16% 13% Future 12% “We keep hearing about “We need to do more 10% 10% 8% in terms of recycling. 44% of respondents thought Jersey’s long-term ambition should 3% 3% the islands working closely 0% 0% 0% In my parish all waste be a 6 out of 7. 0% 1 2 3 4 5 6 7 is collected together Poor Excellent together, but we couldn’t ‘My Jersey’ Rating except glass which is Closing the gap even sort out Guernsey’s separated out.” On average, Islanders scored Jersey’s current progress as a 3.9 waste to burn. Both parties 3.9, whilst the average score for Jersey’s future ambition was Today a 6.2. This represents one of the largest gaps to close between at fault. Disgrace.” perceived current progress and future ambition. “I hear every day that the recycling boxes are The scoring of Jersey’s current performance reflected a desire 3 4 simply thrown in a hole for more recycling, frustration at inconsistent approaches to 2 5 6.2 recycling across the parishes, concerns about the disposal of Future “We recycle as much with everything together.” recycled materials and the perceived value of Jersey’s Energy 1 6 family rubbish as from Waste plant. 0 7 “I don’t think we possible, but have Poor Excellent manage waste to take all recycling well. Recycling ourselves with no “Waste is a is encouraged roadside collection.” shambles inconsistently across the parishes, (put it under meaning needless “An Island one authority, use of fuel to wide system not 13!).” get waste to the for all waste recycling/dump.” needs to be implemented.”
28All figures represent the proportion of respondents who expressed an opinion and therefore don’t include the 562 respondents who said they didn’t know how Jersey was currently performing against this outcome.
66 67 ENVIRONMENT SUSTAINABLE RESOURCES Jersey is managing the threats posed by climate change “We are ignoring the threats “We repair after the impacts of posed by climate change.” climate change but it does not Why is this outcome important? appear we are doing anything to future proof ourselves.” Jersey needs to prepare for the unavoidable impacts of climate change over coming decades. Climate change will present growing challenges from the impact of changing temperatures, rising sea levels and more frequent, intense extreme weather events than we “As an island, we should have been used to in the past. But there will also be many opportunities if we take appropriate adaptation action now. be much much more “…the threat of climate change needs to concerned about rising sea be a greater priority in the longer-term Today levels than we are.” to secure Jersey’s future. This includes…
More than one in four people didn’t 60% better consideration of the effects of Today know how Jersey was doing against this Future global warming on a small island.” Most popular scores 47% outcome. 50% 40% 40% Negative Of the remainder, more people held 38% “There are no ‘threats’ negative (47%) than positive views posed by imaginary “I don’t notice anything at all being (27%). 29 30% 26% climate change.” done about climate change in Jersey.” 20% 19% The most popular score was a 4 out of 7. 18% % of Respondents 15% 14% 14%
10% This was one of the lowest ranked outcomes based on the total 7% 5% number of people rating Jersey’s current performance positively. 2% 0% 0% 0% “I would like a little bit extra information “More needs to be done to reduce 0% 1 2 3 4 5 6 7 to become available on how Jersey Poor Excellent the impact of climate change, not Future ‘My Jersey’ Rating aims to respond to climate change.” just as an afterthought but while 40% of respondents thought Jersey’s long-term ambition should we can still actively do something be a 6 out of 7. 3.4 about it.” Today Closing the gap “More and more fields are being built on, which takes away the green space On average, Islanders scored Jersey’s current progress as a to soak up the rainwater, which in turn 3.4, whilst the average score for Jersey’s future ambition was puts more pressure on drainage and 3 4 “A more joined up approach to a 6.1. This represents one of the largest gaps to close between 6.1 small streams to take up the increase.” 2 5 Future perceived current progress and future ambition. tackling climate change should be 1 6 achieved across the public, private The scoring of Jersey’s current performance reflected and third sectors.” perceptions that Jersey seemed to be doing little to prepare for 0 7 “What exactly is Jersey the impact of climate change or that people should be better Poor Excellent doing to manage threats informed about the threat and Jersey’s response. posed by climate change?? Building more homes on “Threats from climate change low-lying ground, ignoring not widely communicated.” the sad state of sea defences my grandfather helped build.” “As a small island “The island doesn’t have resource efficiency and a climate change strategy. climate resilience is key to competitiveness.” St Helier and the coasts are vulnerable to an increase in sea level.”
29All figures represent the proportion of respondents who expressed an opinion and therefore don’t include ‘Don’t Know’ responses. 1,130 respondents said they didn’t know how Jersey was currently performing against this outcome.
68 69 Economy
Economic success has provided generations of Islanders with rewarding employment and opportunities, and helped fund investment in the infrastructure and services we enjoy today. Looking forward, a strong economy will also help Jersey’s community to meet many of the challenges we face.
The Economy section comprises two strategic goals.
ATTRACTIVE BUSINESS ENVIRONMENT
JOBS & GROWTH
These goals break down into eight more detailed outcomes.
70 71 ECONOMY ATTRACTIVE BUSINESS ENVIRONMENT
Jersey has a skilled workforce, aligned to the “If we want to nurture needs of business more home grown talent then our schools “Jersey needs to invest more Why is this outcome important? are a vital part of that heavily in further education and standards have to and to retain graduates rather Jersey’s future economic success will be significantly influenced by the skills of our people. Continuing to develop a highly, relevantly, than import them.” skilled workforce, and ensuring this talent is applied effectively in sustainable employment is essential to improving productivity and be raised.” sustainable economic growth. Equipping our workforce, and those entering it, with the skills that employers need is critical to the attraction and creation of high quality jobs.
“Islanders need more Today “Fewer are going to university due to opportunities to improve their costs. This is different to other European skills for businesses in the An outright majority (51%) rated Jersey’s 60% digital age. As someone who Today 30 countries. This means the island will have current progress positively. Future works in a specialized role in Most popular scores 50% 50% fewer graduates returning to the island.” the Finance industry, I could not 51% The most popular score was a 5 out of have obtained my qualifications Positive 7, but more than one in four also scored 40% and skills required for my role this issue a 4. 32% 32% 30% had I not worked in London for 26% “Too much emphasis on the academic, not a number of years.” 20%
Future % of Respondents 16% enough on the vocational. Not everyone is 14% 14%
10% suited to or benefits from going to university.” 50% of respondents thought Jersey’s long-term ambition should 6% 4% be a 6 out of 7. 3% 3% “In my business 0% 0% 0% 0% 1 2 3 4 5 6 7 the internal Poor Excellent Closing the gap ‘My Jersey’ Rating development of “We are needing to On average, Islanders scored Jersey’s current progress as a import people with skills staff is stagnant as 4.3, whilst the average score for Jersey’s future ambition was “Poor skills in 4.3 which means we need to they are just able a 6.1. Today provide housing, health local workforce to employ from the Many people acknowledged the importance of improving and education at a cost equals high UK and seem to the skills base in Jersey. Developing and retaining local to taxpayers, rather than talent was strongly supported, though the importance of get employment 3 4 invest in our own people.” immigration.” developing vocational as well as academic qualifications 6.1 licenses with ease.” 2 5 Future was also highlighted. Concerns were also expressed about the implications of not making sufficient investment in higher 1 6 education funding. 0 7 Mixed opinions were voiced about importing labour into the Poor Excellent “Why should workforce be Island. Some highlighted the value of bringing in skilled people aligned to the needs of “…more working licenses should be offered to support the development of new and existing businesses. Others cautioned against allowing businesses to recruit non- business? Business plays to businesses seeking to hire non-residents local staff rather than invest in training and development. a crucial role in the island with niche skills and fewer licenses offered to but it is not the be all and businesses who hire non-residents with more end all. We equally need common skills. Often non-residents with niche those who have skills to skills can come to the Island and encourage offer support to the needy further local employment by managing locals in our island.” and passing on their skills and knowledge.”
30All figures represent the % of respondents who expressed an opinion and therefore do not include the 341 respondents who said they didn’t know how Jersey was currently performing against this outcome.
72 73 ECONOMY ATTRACTIVE BUSINESS ENVIRONMENT Jersey is a digitally connected island “We are behind “Need more investment in children the curve on undertaking STEM [Science, Technology, investment and Engineering, Maths] subjects to fill local Why is this outcome important? training in Digital roles in the digital sector and allow this In order to underpin economic growth, Jersey needs a modern economic infrastructure. Telecommunications is a crucial element businesses…” to be Jersey’s new area of expertise.” of that infrastructure as businesses increasingly rely on fast broadband access to compete successfully in external markets. For households, broadband connectivity is now increasingly relied upon for accessing a variety of services, information access and storage and various leisure activities. “Whilst Digital Jersey is a great “Jersey talks a lot of digital, but start, attracting a digitally strong Today expensive internet access and workforce will take more than this. I’m not sure why digitally strong people would want to An outright majority (55%) rated Jersey’s 60% the lack of digital interaction with Today 31 work here. The companies are current progress positively. Future Most popular scores the States doesn’t back this up.” 50% few and far between, a lot of 47% 55% The most popular score was a 5 out of 7. work goes off island anyway. 40% Positive 40% And there is no real culture for these type of workers. We need
30% 30% “The infrastructure seems to be mostly stimulation in culture and in education.” 23% in place, but the pricing is extortionate, 20% 19% Future % of Respondents reducing the percentage of Islanders 12% 10% 10% This was one of the highest-rated outcomes for the future with 7% that can afford it.” 5% 4% nearly half (47%) of respondents saying Jersey’s long-term 3% 0% 0% 0% 0% ambition should be a maximum 7. 1 2 3 4 5 6 7 Poor Excellent “…introducing ‘My Jersey’ Rating Closing the gap “Too much talk levies, charges “Digital is the way and user pays On average, Islanders scored Jersey’s current progress as a and not enough as forms of 4.5, whilst the average score for Jersey’s future ambition was 4.5 forward for many Today results.” a 6.3. businesses…” stealth tax.” Many comments focussed on the need to improve digital skills in the Island and the cost of internet access. People were keen to 3 4 see progress in the development of the digital sector and there 2 5 6.3 was a clear expectation that government should provide more Future services online. 1 6 “Jersey likes to pretend “We are overestimating 0 7 “We are behind the times it is digitally connected how good our digital Poor Excellent but it isn’t. When you skills are in Jersey. when it comes to our can’t even fill in your ability to offer secure tax form online...” This area needs more thought and effort to digital services to our find niche markets.” citizens. E-Gov and Tell us Once are trying to “We have a very catch up.” small digital talent pool and frequently have to bring people from the UK.”
31All figures represent the % of respondents who expressed an opinion and therefore do not include the 323 respondents who said they didn’t know how Jersey was currently performing against this outcome.
74 75 ECONOMY ATTRACTIVE BUSINESS ENVIRONMENT Jersey encourages new business, inward “It’s not always a good or easy place investment and competition to start or grow a business, especially as regards skills and recruitment. We “The current status of the Why is this outcome important? need to take some risk with population Social Security contributions to ensure the levels of labour market is prohibitive for new start- Enterprise in our economy, driven by entrepreneurs, local businesses and inward investors is one the key factors that can deliver liquidity that drive growth, creativity, competitiveness, growth and diversification in our economy. Enterprise creates new job opportunities, increases economic output ups and self-employed small and productivity, and importantly drives diversification to broaden our employment and fiscal base. Inward investors can also bring innovation and diversification.” businesses.” new job opportunities, new ideas and new ways of doing business that help boost productivity and increase competition, thereby benefiting consumers.
“As a business owner myself, the Today “Please stop bringing in non- States make it very difficult to local businesses and start More people held positive (44%) than 60% Today jump through hoop after hoop 32 negative (32%) views. Future supporting the locals instead Most popular scores after hoop… New business 50% of big English corporations.” 44% The most popular score was a 5 out of 7, 44% start-up should be controlled Positive but nearly a quarter of respondents also 40% by one department so you don’t rated Jersey’s current progress as a 4. 34% 30% get sent on a wild goose chase 26% 24% round every States department.” “By buying into large chains 20%
Future % of Respondents 16% 15% 14% you’re helping a CEO buy
10% 9% 44% of respondents thought Jersey’s long-term ambition should 7% his third yacht. By investing 5% be a 6 out of 7. 4% 0% 0% 0% in local, you’re helping 0% “It is too expensive to start most 1 2 3 4 5 6 7 Poor Excellent sorts of business. When they children to buy books, a Closing the gap ‘My Jersey’ Rating are started most have to import teenager to learn to drive, On average, Islanders scored Jersey’s current progress as a people to work in them as it is and young people to go to 4.1, whilst the average score for Jersey’s future ambition was not easy to get the training and a 6.0. 4.1 qualifications here.” university.” Today
Many comments reflected perceptions about the perceived obstacles to setting up businesses in Jersey, particularly with regard to bureaucracy, recruitment and commercial rents. 3 4 “We need inward “Commercial rents 2 5 6.0 are far far too high Other people also commented on the importance of diversifying Future investment and imported and do discourage the economy, but also on the need to secure the right type of 1 6 businesses but not at the inward investment and attract new business that is right for those who want to Jersey’s needs. 0 7 cost of the environment.” innovate or start a Poor Excellent new concern.”
“There is a lot of bureaucracy to deal with if trying to run a business.” “The public need to understand inward investment more. Not enough is published regarding the benefits.”
32All figures represent the % of respondents who expressed an opinion and therefore don’t include the 93 respondents who said they didn’t know how Jersey was currently performing against this outcome.
76 77 ECONOMY ATTRACTIVE BUSINESS ENVIRONMENT Jersey is a great place for businesses to innovate and be creative “Allow more research to be conducted on Island, let Jersey be a testbed Why is this outcome important? for new technology, we could pilot a whole range of technology.” One way in which businesses in Jersey can become more productive is through innovation - by introducing new, valuable products and services; new processes for producing or distributing products; new and more efficient organisational structures or new techniques for marketing. Estimates suggest that innovation accounts for 25 per cent to 50 per cent of productivity growth in developed economies (OECD 2015). “Aspects of legislation need looking at to Today “Diversification is urgently needed enable businesses More people held positive (41%) than 60% and educational opportunities Today 33 negative (33%) views. Future to be creative. Most popular scores for a broader range of careers 50% Particularly thinking 41% The most popular scores were 4 or 5 out 44% to support new business Positive of 7. 40% of entertainment and 34% opportunities would help stabilise 30% licence laws.” 25% 25% our economy.”
20% 17% Future % of Respondents 16% 13%
10% 9% 44% of respondents thought Jersey’s long-term ambition should 7% 5% be a 6 out of 7. 3% “Without investment 0% 0% 0% 0% 1 2 3 4 5 6 7 in higher education, Poor Excellent “Too much red Closing the gap ‘My Jersey’ Rating we won’t have the tape makes “Jersey needs to be able skilled workforce new On average, Islanders scored Jersey’s current progress as a it nearly to react fast to markets 4.0, whilst the average score for Jersey’s future ambition was innovative businesses impossible for a 6.0. 4.0 need.” people’s ideas and be more flexible Today and creativity it should be ahead of Comments highlighted concerns that the costs of doing business to thrive.” in Jersey inhibited innovation, as did the bureaucracy entailed in the curve rather than setting up new businesses. 3 4 6.0 dragging behind.” 2 5 Future Some comments also highlighted the importance of looking “We should be rewarding beyond the economic factors to think about ensuring Jersey 1 6 community innovation offered an environment where creative innovators and entrepreneurs wanted to live and work. 0 7 and businesses which will Poor Excellent benefit the island and the community we live in.” “Jersey has so much potential to be a hotbed of innovation, given its location, workforce, “Jersey needs to focus on innovation, tax and legal base and small in particular supporting young size amongst others.” entrepreneurs.”
33All figures represent the % of respondents who expressed an opinion and therefore don’t include the 671 respondents who said they didn’t know how Jersey was currently performing against this outcome.
78 79 ECONOMY ATTRACTIVE BUSINESS ENVIRONMENT Jersey has a fair, competitive and stable tax “A tax strategy that is system wholly unfair, to the working population “Stop killing the Why is this outcome important? and local businesses.” middle earners.” Policies on taxation effect each and every person and business in Jersey. If taxation is understood as a given to provide the infrastructure and services that Islanders need and expect, then the basic questions that government must answer concern how much tax it needs to collect, the effect it can have on economic activity and the appropriate distribution of the tax - in other words, who should pay and how much? “How can a tax system be fair when “The middle income earner is being punished with a string of I am bearing a greater tax burden new ‘charges’. OAP tax, health Today charge, waste charges etc. I on my tiny annual income than a am a skilled worker who has More people held negative (44%) than 60% Today large multi-national corporation?” no objection to contributing positive views (35%) of Jersey’s current Future my fair share for the elderly 34 Most popular scores progress. 50% and genuinely incapacitated 44% 43% who have earned/deserve said 40% Negative The most popular score was 4 out of 7, 38% “Middle earners carry the tax support, but quite frankly I am although nearly one in five also scored disillusioned right now.” current progress as a 5. 30% burden for everyone else.”
This was one of the lower ranked outcomes in the survey 20% 20% 19% % of Respondents 16% 16% 14% based on the total number of people rating Jersey’s current 12% 12% performance positively. 10% 4% 4% “…it’s scandalous 0% 0% 0% 0% “Jersey’s taxation Future 1 2 3 4 5 6 7 “…introducing Poor Excellent that most goods ‘My Jersey’ Rating system is 43% of respondents thought Jersey’s long-term ambition should seem to have GST levies, charges and be a 6 out of 7. completely user pays as forms added on top of 3.7 UNFAIR to local of stealth tax.” Closing the gap Today UK VAT inclusive On average, Islanders scored Jersey’s current progress as a business owners.” prices.” 3.7, whilst the average score for Jersey’s future ambition was a 6.1. 3 4 6.1 2 5 Future This represents one of the largest gaps to close compared to perceived current performance. 1 6
There was some acknowledgement that Jersey’s tax rates 0 7 “I have little confidence “The tax rate is excellent compared favourably to the UK but this was largely drowned out by Poor Excellent in the calculation of my the argument that the Island’s tax burden was disproportionately compared to UK.” carried by ‘middle earners’. These respondents were seen as tax as it seems to yoyo, being unfairly squeezed between low income households which makes it more paying no income tax, and high earners, widely believed to be difficult to budget with paying proportionately less than they should, and off-island “Externally, our “Outside companies must a family.” corporations paying nothing. The latter point was also seen as tax system is be made to pay local tax putting local businesses at an unfair disadvantage. serving us well, instead of just making Methods of tax assessment also came in for criticism and the but internally, it profits and taking them introduction of a variety of new charges were widely perceived away paying nothing into as ‘stealth taxes’. needs review.” our system. So unfair for local struggling companies.”
34All figures represent the proportion of respondents who expressed an opinion and therefore don’t include ‘Don’t Know’ responses. 238 respondents said they didn’t know how Jersey was currently performing against this outcome.
80 81 ECONOMY ATTRACTIVE BUSINESS ENVIRONMENT Jersey has a stable and low rate of inflation “Jersey has never encouraged competition “Inflation may Why is this outcome important? that’s why the prices are be relatively low but prices Low inflation is fundamental to improving the competitiveness of the economy. While many factors outside the Island’s control so high here.” are too high!” influence inflation, there is much we can do locally to curb it. Failure to do so would mean that the Island’s residents and businesses would be worse off.
Today “…it feels like every year “We are price takers
More people held positive (41%) than 60% Today on the island and 35 my salary is stretched negative (35%) views. Future Most popular scores 50% local trade and The most popular scores were 4 or 5 out further and further for 41% 43% business often abuse Positive of 7. 40% basic needs such as food, this position by over 33% 30% charging.” 24% 24% electricity and clothing.”
20% 18%
Future % of Respondents 15% 14%
10% 10% 43% of respondents thought Jersey’s long-term ambition should 10% 5% be a 6 out of 7. 3% 0% 0% 0% 0% 1 2 3 4 5 6 7 “Landlords charge “Inflation figures look Poor Excellent Closing the gap ‘My Jersey’ Rating too much rent for good, but the real rate On average, Islanders scored Jersey’s current progress as a commercial properties 3.9, whilst the average score for Jersey’s future ambition was of inflation for people a 6.0. 3.9 and therefore prices Today who are struggling have to be set higher to Many people acknowledged that the current inflation rate in most to make ends Jersey is low and has been stable for some time and the main offset. Requires more focus of concerns was on the cost of living rather than inflation 3 4 6.0 government interaction.” meet is excessively itself. 2 5 Future high.” In particular, many people focussed on the discrepancy between 1 6 increases in their earnings and the inflation rate. 0 7 A lack of competition was perceived as a factor behind high Poor Excellent “The rate of inflation is prices in the Island, exacerbated by the perceived difficulties determined by many and costs entailed in setting up new businesses. factors outside of the “We do not have Island’s control but “Wages are CICRA need to investigate remaining any competition where businesses are imposing inflation static while on the island for busting rises which are everything gets most services, not in line with UK.” more and more so they charge expensive.” high prices.”
35All figures represent the % of respondents who expressed an opinion and therefore don’t include the 518 respondents who said they didn’t know how Jersey was currently performing against this outcome.
82 83 ECONOMY JOBS & GROWTH Islanders can access rewarding jobs “School leavers ought to have a better range of career choices “In a nut shell, there Why is this outcome important? (and apprentice experiences) too, is little opportunity otherwise we lose bright, capable, for islanders outside This outcome is about increasing the number of people working in jobs which are sustainable, well-paid and which offer opportunity interesting people who seek more finance. Unless you for development. It is about ensuring that job opportunities exist at all levels for Islanders and encouraging our talented people to remain here for employment and to progress up the skills ladder. It is also about attracting talent to Jersey who can help businesses than a career in finance.” don’t mind struggling grow, become more productive and increase employment opportunities. with high house prices, heating and food costs.” Today “Very few opportunities
More people held positive (41%) than 60% in anything other than Today 36 negative (33%) views. Future “Apprenticeships need to be Most popular scores 50% 48% finance. Drives creatives brought back & encouraged 41% The most popular was 4 out of 7 more, especially in the trades, 40% out of the island.” Positive although a quarter of people also scored the art of a tradesman is this outcome a 5. 33% 30% becoming wiped out.” 26% 25%
20%
Future % of Respondents 16% 15% “If we invite new 13% 10% 10% 48% of respondents thought Jersey’s long-term ambition should 7% businesses here they be a 6 out of 7. 3% 3% 0% 0% 0% “Jersey must be prepared to 0% 1 2 3 4 5 6 7 should employ/train Poor Excellent challenge the future role of Closing the gap ‘My Jersey’ Rating local staff instead of traditional industries, given On average, Islanders scored Jersey’s current progress as a 4.0, whilst the average score for Jersey’s future ambition was bringing in their own.” the number of people they 4.0 a 6.1. Today import into the Island to live
Much of the comment focussed on a perceived lack of diversity on low wages.” in career opportunities, the disparity in earnings between financial services and many other sectors of the economy and 3 4 the difficult life choices that could ensue because of the cost of 6.1 2 5 Future living in the Island. Others emphasised that reward should not “More diversity in the “I now do office admin in the evenings to be linked exclusively to pay as the nature of the work entailed 1 6 avoid childcare costs. I can do better than was often rewarding in itself. economy is required as this, I want to do more than this but there 0 7 many admin jobs will are no family friendly options for me.” Poor Excellent be made obsolete by technology in the future.” “5 year residency law. Whilst I’m in favour… I do believe this stops a “The most rewarding jobs better level of expertise from entering are often the lowest paid, the island, ESPECIALLY young like those in the caring innovative passionate individuals.” profession.”
36All figures represent the % of respondents who expressed an opinion and therefore don’t include the 196 respondents who said they didn’t know how Jersey was currently performing against this outcome.
84 85 ECONOMY JOBS & GROWTH Jersey businesses are successful and productive “Please stop bringing “Hard work and good ideas in non-local make successful business. businesses and start Why is this outcome important? Excessive rents, lack of supporting the locals Jersey’s future productivity growth will play a vital role in raising Jersey’s economic performance and competitiveness, improving instead of big English imagination in the built the public finances and ultimately raising the standard of living and quality of life. For employees, productivity is important because environment stifle it.” of its link to wages and the lifestyle these wages can finance. Similarly, for firms, productivity is important given its link to profits. corporations.”
Today “On the whole I think An outright majority (52%) rated Jersey’s 60% “Too many companies, both local Today 37 current progress positively. Future Most popular scores businesses are successful and overseas especially in tourism 50% 49% 52% The most popular score was a 5 out of in finance and hopefully and retail pay no local tax and Positive 7, although nearly 30% also scored this 40% employ personnel on low wages outcome a 4. 35% that will continue as the 30% 30% 29% who therefore pay little or no tax.” whole economy depends 20%
Future % of Respondents 16% 15% on that industry.” 11% 49% of respondents thought Jersey’s long-term ambition should 10% 4% 3% be a 6 out of 7. 2% 2% 0% 0% 0% 0% 1 2 3 4 5 6 7 Poor Excellent “A significant part Closing the gap ‘My Jersey’ Rating “St Helier shopping of Jersey’s economy On average, Islanders scored Jersey’s current progress as a is dependent on 4.4, whilst the average score for Jersey’s future ambition was is fast becoming a a 6.1. 4.4 “The costs on this clone of mainland foreign parent Today island are high, so high streets, is the companies and Finance was widely perceived as a successful business sector to be profitable the island really trying non-resident and there was acknowledgement of its importance to Jersey’s businesses have to pay economy. 3 4 low wages and/or cut to encourage local shareholders 2 5 6.1 Future who dominate Much of the comment focussed on the challenges faced by corners on service.” businesses?” businesses operating in other sectors, particularly in the face of 1 6 production and high costs and competition from larger UK corporations. job creation at the 0 7 Poor Excellent expense of genuine local creativity.” “We need to encourage better access to management consultancy/ coaching in Jersey (access to which is easier to find in the UK) so we have more enlightened business leaders/ role models.”
36All figures represent the % of respondents who expressed an opinion and therefore don’t include the 520 respondents who said they didn’t know how Jersey was currently performing against this outcome.
86 87 Appendix A: The vision Framework
Sustainable Resources Safety & Security • Jersey’s air to healthy to breathe • People and property are protected against crime and disorder • Jersey’s fresh water resources are clean and sustainable • People, property and the environment are protected against fire • Jersey’s waste is managed appropriately • People’s health and safety are protected • Jersey has secure, affordable and sustainable energy • Jersey’s roads are safe • Jersey is ready to respond to major emergencies
Natural Environment • Jersey’s countryside and coast is protected Learn & Grow • Jersey’s wildlife, plants and habitats are protected • Jersey’s children have the best start in life • Jersey marine environment is protected • Islanders are happy with their work/life balance
Built & Historic Environment Vibrant & Inclusive • Islanders can get around Jersey easily • Jersey is a welcoming and caring community • Jersey’s historic buildings and heritage sites are valued • Arts, heritage and culture are important and valued in Jersey and protected • Sport is important and valued in Jersey • Jersey’s built environment provides quality homes and neighbourhoods • St Helier is a vibrant capital that people want to live, spend time, and invest in. Health & Wellbeing • Islanders live healthy lives and risks to health are reduced • Islanders have access to good quality healthcare • People living with long-term health conditions or disability enjoy a good quality of life
Affordable Living • Islanders can independently afford a decent standard of living • Islanders who need help to achieve a decent standard Jobs & Growth of living are supported • Islanders can access rewarding jobs • Jersey’s businesses are successful and productive Attractive Business Environment • Jersey has a skilled workforce, aligned to the needs of business • Jersey is a digitally connected island • Jersey encourages new business, inward investment and competition • Jersey is a great place for businesses to innovate and be creative • Jersey has a stable and low rate of inflation Government • Jersey has a fair, competitive and stable tax system • Jersey has resilient and sustainable public finances • Jersey has strong, well-maintained infrastructure • Jersey’s public services are high quality, efficient and responsive to Islanders’ needs • Jersey is a responsible jurisdiction committed to international standards • Jersey’s laws are high quality, effective and responsive to the Island’s needs • Islanders are civically active and involved
88 89 Notes on the survey analysis Notes
Excluded surveys
13 surveys were not included in the analysis after running different filters on the data set. Reasons for excluding them were:
• Answering all 70 questions with a 1 • Answering all 70 questions with a 7 • Answering all the questions with a repetitive pattern of 1:7 throughout • Answering all questions with a repetitive pattern of Don’t Know : 7 throughout • All answers left blank
Unfortunately, a handful of surveys received after the closure date were not included as the data analysis had already begun.
90 91 www.shapingourfuture.gov.je