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FAST47_COUV.qxp:couvFAST41 rectoverso 06/01/11 11:36 Page 2 JANUARY 2011 FLIGHT AIRWORTHINESS SUPPORT 47 TECHNOLOGY FAST AIRBUS TECHNICAL MAGAZINE FAST 47 FAST FAST47_COUV.qxp:couvFAST41 rectoverso 20/12/10 11:15 Page 3 Customer Services events Just happened Material, Logistics, Suppliers & Warranty sym- posium This event was held in October 2010, gathering impact of such services on the aircraft residual 97 customers and 39 suppliers in Paris, France. value. A very productive lessors’ caucus Various presentations, live demos and inter- emphasized our ability to react quickly to active sessions highlighted the latest innovative lessors’ queries and specific requirements. developments and initiatives in the material, Finally, a satis faction questionnaire showed logistics, suppliers and warranty fields. A very that lessors were very satisfied with Airbus’ customer support and by its special active exchange of views took place during the consideration for leasing companies. 12 interactive sessions and caucus discussions on different material management topics. Coming soon Together, the attendees had the opportunity to shape the future requirements and business Airbus Corporate Jet (ACJ) forum models in the material, logistics, suppliers and The next Airbus Corporate Jet forum will be held in Hong Kong, China, from 29 to 31 warranty domains. March 2011. The invitations and programmes A380 symposium will be sent at the beginning of 2011. This symposium took place in Singapore, in November, and featured an airline caucus Performance and Operations conference where the operators were able to provide The 17th Performance and Operations conference detailed feedback on their A380 operational will take place in Dubai, from 9 to 13 May 2011.
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