NABSA Webinar: Managing and Preventing Shared Bike and Scooter Theft and Vandalism
November 19, 2019 Your Presenters
Meg Young Aaron Goldbeck Shared Mobility Bicycle Program Coordinator, Baltimore Specialist, District Department of City Department of Transportation Transportation Your Facilitator
Aryanna Smith Administrative Assistant, NABSA Stolen & Missing Capital Bikeshare Bikes Capital Bikeshare System Profile
Capital Washington, Arlington, Alexandria, Montgomery Prince George's Bikeshare DC VA VA Fairfax, VA Falls Church, VA County, MD County, MD System-wide
Stations 301 92 31 34 10 82 23 573
Docks 5,834 1,299 513 457 120 1,238 363 9,824 • 4,500 bikes total • Operated by Motivate
!4 Current Stolen and Missing CaBis since 2010
•891 Capital Bikeshare bikes currently missing • 567 currently listed as Stolen/Decommissioned • 324 currently listed as missing •Until 2017 only 47 total bikes were stolen •In 2018 suddenly 224 bikes were went missing •So far in 2019 we’ve had 599 go missing
!5 What is going on?
• No strong geographic pattern to bike loss • No evidence of “shake and take” or theft from dock • Some fraud activity, not enough to account for huge surge in losses • Some evidence of end user confusion • Some evidence of change in attitudes around Bikeshare
!6 What can be done?
• Asset Recovery by Motivate • Free bike programs • Public assistance with lost bike identification
!7 !8 Curbing Vandalism: Docked to Dockless Baltimore City Department of Transportation
1 Topics