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NABSA Webinar: Managing and Preventing Shared Bike and Scooter Theft and Vandalism

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NABSA Webinar: Managing and Preventing Shared Bike and Scooter Theft and Vandalism NABSA Webinar: Managing and Preventing Shared Bike and Scooter Theft and Vandalism November 19, 2019 Your Presenters Meg Young Aaron Goldbeck Shared Mobility Bicycle Program Coordinator, Baltimore Specialist, District Department of City Department of Transportation Transportation Your Facilitator Aryanna Smith Administrative Assistant, NABSA Stolen & Missing Capital Bikeshare Bikes Capital Bikeshare System Profile Capital Washington, Arlington, Alexandria, Montgomery Prince George's Bikeshare DC VA VA Fairfax, VA Falls Church, VA County, MD County, MD System-wide Stations 301 92 31 34 10 82 23 573 Docks 5,834 1,299 513 457 120 1,238 363 9,824 • 4,500 bikes total • Operated by Motivate !4 Current Stolen and Missing CaBis since 2010 •891 Capital Bikeshare bikes currently missing • 567 currently listed as Stolen/Decommissioned • 324 currently listed as missing •Until 2017 only 47 total bikes were stolen •In 2018 suddenly 224 bikes were went missing •So far in 2019 we’ve had 599 go missing !5 What is going on? • No strong geographic pattern to bike loss • No evidence of “shake and take” or theft from dock • Some fraud activity, not enough to account for huge surge in losses • Some evidence of end user confusion • Some evidence of change in attitudes around Bikeshare !6 What can be done? • Asset Recovery by Motivate • Free bike programs • Public assistance with lost bike identification !7 !8 Curbing Vandalism: Docked to Dockless Baltimore City Department of Transportation 1 Topics ‹ What was the Baltimore experience when switching from Docked to Dockless? ‹ How are responsibilities divided in a public-private partnership? ‹ What are tactics have been successful in curbing vandalism? Pictured: Rider on a Spin Scooter in the Baltimore2 Inner Harbor Baltimore City by Block Group 3 Timeline 2016 Baltimore Bike Share Launches in October with 200 Bikes at 20 stations 2017 Baltimore Bike Share Temporarily shut down September-October 2018 Baltimore Bike Share Permanently Shut down & Dockless Pilot Launched 2019 Dockless Enabling Ordinance Passed & First 4 Pictured: Baltimore City Officials and Micromobility company reps Annual Permits issued Systems Difference Docked Bike Share Stations Dockless Deployment 5 The Role of Government ‹ Act in the best interest of the public ‹ Set the goals of the program ‹ Align Rules and Regulations to achieve goals ‹ Establish funding mechanisms for support ‹ Convene all stakeholders Pictured: Lime Bicycle in front of Baltimore City Hall 6 DOT Support ‹ Retrieval from hazardous locations – Funding through performance bond ‹ Community Education and Engagement ‹ Educations for users and non-users ‹ Resident Mobility Advisors - Funding through permitting fees Pictured: Scooters retrieved from the Baltimore Inner Harbor 7 Dockless Vehicle Committee • Mayor’s Office • City Council • State Delegates • Law Department • Baltimore Police Department • Department of Planning • Parking Authority • Health Department • Mayor’s Bicycle Advisory Commission • Office of Sustainability • Maryland Transit Authority • Maryland DOT • Dockless Companies • Bikemore • Center for Mobility Equity • University of Maryland Baltimore • Johns Hopkins University • Downtown Partnership of Baltimore • Waterfront Partnership of Baltimore ……..AND MANY MORE Pictured: Rider juggling 6 scooters in the Baltimore Inner Harbor 8 Tactics ‹ Community meetings and events ‹ Local hiring ‹ Equity sign ups ‹ Police backup when necessary Pictured: Baltimore Police after recovering stolen Lime scooters 9 Takeaways ‹ Equity is essential to developing a sense of community ownership ‹ Stewardship should be a shared commitment and required through policy when applicable ‹ Bringing people to the table: open and public meetings ‹ Ask “Who’s missing?” ‹ Ask “What else should we include?” ‹ Partner with existing efforts Pictured: Resident using a scooter for moving purposes 10 MEMBER BENEFITS As an employee of a NABSA member organization, you receive benefits and resources! Get access by doing the following: 1) Sign up for a Member Center account at https://nabsa.net/sign-in- sign-up/ This gives you unlimited access to the Member Center, Knowledge Share, webinar archive, and more. 2) Sign up for the NABSA newsletter and important announcements by subscribing on the homepage at nabsa.net. 3) Participate in the NABSA members-only email listserv. If you are not yet on the list, email [email protected] to be added. POST TAG SHARE @go_nabsa #NABSA2019 SHARE THE LOVE Please share with others about the work that we do and encourage your partners and stakeholders to become NABSA members. Find out more @ http://nabsa.net/membership/ Register for membership @ http://nabsa.net/membership POST TAG SHARE @go_nabsa #NABSA2019 Q&A POST TAG SHARE @go_nabsa #NABSA2019 CONNECT CONNECT WITH NABSA nabsa.net [email protected] @go_nabsa POST TAG SHARE @go_nabsa #NABSA2019.
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