4 DOT Corporate Plan

The role of transport modes Because we use transport for a wide range of purposes, the sorts of trips we make to meet these purposes differ greatly and can be delivered in different ways, often by different technologies, each with its own strengths and weaknesses and each fit for a particular range of purposes.

Moving people • Walking makes up the majority of trips made between 0 – 2 kilometres, and is the most important mode for connecting to public transport. While walking is convenient and cheap, it is limited by the distance that can be reasonably walked, by a pedestrian’s ability to carry goods, and by bad weather. It also requires a minimum of personal fitness. • Cycling is growing rapidly for trips between 2 – 10 kilometres. Like walking, cycling is relatively inexpensive, but is limited by weather and fitness. It can also be a useful way of extending the reach of public transport. • Private motor cars account for the majority of motorised travel in Victoria. They are extremely flexible, and are not limited by weather, distance or fitness. Cars are relatively expensive to construct and operate. Cars have significant external effects, particularly emissions, and could be used more efficiently, with the majority of cars trips only transporting one person. • Passenger trains offer long distance travel but with less flexibility. They are resource-intensive to construct, but on a per-passenger basis are more efficient to operate when they are being used by large numbers of people. The external effects of train travel are less than those of private motor cars. • Melbourne’s trams play a mixed role, providing both a high volume connection into inner Melbourne for work trips and the ability to make short trips within the inner suburbs. The tram network has significantly shaped Melbourne in a way that is quite different from other Australian cities, with Melbourne’s strip shopping centres having developed largely around tram services. • Buses are used for a number of quite distinct purposes across the state. In Victoria’s towns and cities, they provide a connection from the suburbs where people live to local services, to adjoining municipalities and to major public transport interchanges. They provide fast connections from some outer suburbs of Melbourne into inner Melbourne as trains do in other corridors. They provide high-frequency orbital connections to complement Melbourne’s radial train and tram services. And they provide connections between the major towns of regional Victoria. • Taxis are a flexible public transport service, allowing people to travel to locations and at times of day where conventional public transport does not provide a sufficiently frequent service.

Moving things • Road transport dominates the movement of freight in Victoria. Even if an item of freight spends some of its time on a ship, a train or a plane, it will inevitably end up on a truck somewhere. Changes to warehousing practices and ‘just in time’ business operations designed to minimise warehousing have meant that the amount of freight movement on the roads is growing faster than economic activity. There are significant external effects of road freight transport in terms of greenhouse gas emissions, other pollution and amenity impacts. • Shipping accounts for the majority of imported and exported freight, making our ports vital connections with the rest of the world. • Rail freight transport accounts for a small percentage of freight moved but is particularly suited for bulk goods (such as wheat) headed from collection points in regional Victoria or interstate to our ports. 5

One transport network Since we use transport for a wide range of purposes, the sorts of trips we make differ greatly and can be delivered in different ways, often by different technologies. It is impossible to consider the different modes in isolation. • Many modes use the road system, which provides the infrastructure for all private car travel; all bus travel; the majority of freight transport and tram services; a significant share of bicycle travel; and, through footpaths, the majority of walking. • Our rail system carries suburban passenger rail services, regional passenger rail services and rail freight services. Rail intersects with the road system at level crossings, and many of our major roads have tram rails running down the middle of them. • Our ports rely on the road and rail systems for the transportation of goods in and out of them. Wherever and whenever modes share the network, a decision about the relative priority of the modes has to be made. The greater the degree of sharing, the more frequent and complex these decisions become. The most important task for the Department of Transport and the agencies in the transport portfolio is to make sure that the right mode is doing the right job. Our role is not about moving ‘metal boxes’, whether these boxes are trains, cars or trucks. Our business is about making sure people and goods can get from where they are to where they need to be. This means recognising that the right mode for a particular task at a particular time will depend on a range of social, economic and environmental factors. ‘Road versus rail’ is old thinking. To make sure we are working towards the most environmentally, economically and socially effective forms of transport, we need a good understanding of the relative benefits and impacts of each mode and we need to plan and deliver networks and services cooperatively. All the agencies in the transport portfolio have a role to play, just as all the modes of transport have a role. Achieving the best transport outcomes for the community requires all transport agencies supporting multiple transport tasks to work together as part of a single integrated transport portfolio.

8 DOT Corporate Plan

Mission Our mission is:

Building a safer, fairer and greener transport system for all Victorians to create a more prosperous and connected community.

Values Our values are the platform for our actions at the Department of Transport. They are consistent with the State Service Authority’s public sector values and the Victorian Public Service Code of Conduct, and highlight our people’s commitment to professionalism: Enabling and inclusiveness – We respect people’s differences. We treat people fairly and ensure that everybody has a voice. We respect and acknowledge people’s contributions. We share knowledge and provide each other with fair and honest feedback. Behaving ethically – We take responsibility for our actions. We handle sensitive information with care. We use power and positional authority responsibly. We strive to earn the public’s trust and avoid any real or apparent conflict of interest. Connectedness and open communication – We are open, honest and transparent. We keep people informed and involve people in the Department’s strategy and purpose. We take time out to get to know the people we work with. Respect, openness and courage – We treat all people fairly. We strive for our workplace to be free of discrimination, harassment and bullying. We have the freedom to make mistakes and learn from them. We work in ways that promote trust amongst us. Collaboration and co-operative relationships – We willingly assist others when they ask for help. We think and behave as one team showing respect for each other’s points of view. We value partnerships within the Department, across the transport sector and across government. We share the wins and losses as a team. Achievements and responsiveness – We are accountable for our own work and time. We work quickly, but to a high standard. We focus on the results. We respond in a timely way and recognise the needs of others. We identify and promote best practices, and acknowledge and recognise good work. Passion and fun – We bring passion to the task, and have energised conversations about work. We are happy to come and be at work, contribute to the ‘good buzz’ around the place and say hello to people with a smile.

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Transport strategies

The Victorian Transport Plan The Victorian Transport Plan (2008) is the Victorian Government’s transport strategy and sets transport priorities for Victoria for the next twelve years. The Victorian Transport Plan reinforces and supports the Victorian Government’s strategic framework for managing land use in Melbourne @ 5 million and Melbourne 2030 and builds on the transport strategies and initiatives contained in Meeting Our Transport Challenges (2006). It identifies the transport challenges posed by Victoria’s growth and development. It sets out transport initiatives to address short-term capacity constraints and congestion, medium-term initiatives to ensure transport services to meet the needs of Victoria’s growing population and long-term planning to secure the transport system for future generations of Victorians.

Freight Futures Freight Futures (2008) is a supporting strategy to The Victorian Transport Plan. It is the Victorian Government’s long-term plan for ensuring that the Victorian freight network continues to perform well in meeting the future freight task, whilst protecting the community from the adverse impacts of freight movements. Freight Futures recognises that the movement of freight is primarily a private sector activity and that the government’s role is best directed to those areas over which it can have a material and beneficial impact. For this reason, Freight Futures focuses on planning, building and managing the freight network through cooperation with industry and other levels of government. arrive alive 2008–2017 arrive alive 2008–2017 (2008) is the Victorian Government’s new 10 year road safety strategy. It aims to keep Victoria at the forefront of Australian and international efforts to reduce road trauma, to deliver major improvements to our road transport system, and to improve safety for all Victorian road users.

Victorian Cycling Strategy The Victorian Cycling Strategy (2009) is part of the Victorian Government’s action plan to reduce vehicle emissions. The strategy will help guide programs, projects and policies that encourage cycling to be a convenient, preferred and readily available transport option for as many Victorians as possible. The strategy presents five key strategic directions or themes: building networks to connect communities; promoting and encouraging a culture of cycling; reducing conflicts and risks for cyclists; integrating cycling needs with public transport; and integrating cycling needs with land use planning, transport planning and the built environment. 13

Planning strategies Melbourne 2030: Planning for Sustainable Growth (2002) is the Victorian Government’s vision and long-term plan for ensuring that Melbourne’s growth is managed in ways that are economically, socially and environmentally sustainable. It aims to encourage development in and around activity centres that are connected by the Principal Public Transport Network and serviced by local public transport services. Melbourne 2030 aims to make jobs, community services and other activities more accessible by more sustainable travel modes such as walking, cycling and public transport. While an increasing proportion of Melbourne’s growth will occur in established areas, extensive new development will continue in designated growth areas where it can be better serviced by road and public transport infrastructure. Melbourne @ 5 million (2008) is an important update to Melbourne 2030, and refines its directions using the latest population and economic growth forecasts. It was developed by the Department of Planning and Community Development in consultation with the Department of Transport to ensure that the future shape of Melbourne featuring Central Activities Districts and employment corridors is well serviced by an integrated and modern transport system.

National agenda The Commonwealth Government is committed to enhancing national productivity and Australia’s long-term prosperity. It has created Infrastructure Australia to deliver a national approach to planning, funding and implementing the nation’s future infrastructure needs. Infrastructure Australia provides advice to Australian governments about infrastructure gaps and bottlenecks that hinder economic growth and prosperity. It also identifies investment priorities and policy and regulatory reforms necessary to enable the timely and coordinated delivery of national infrastructure investment. In Victoria’s submission to Infrastructure Australia’s National Infrastructure Audit, which provided a strategic overview of Victoria’s infrastructure needs in terms of land transport, water, sea ports, airports, energy and telecommunications, Victoria argued that the most urgent priority for infrastructure investment lay in the transport sector. Victoria’s audit submission informed the development of The Victorian Transport Plan, which identified immediate, medium- and long-term projects aligned to the strategic priorities of Infrastructure Australia. The Victorian Transport Plan will enable Victoria’s transport system to be strengthened in line with economic and population growth, and it will help build a stronger, more resilient and sustainable national economy, capture new trade opportunities and reduce the growth of greenhouse gas emissions. A number of projects in The Victorian Transport Plan are dependent on Commonwealth funding. In the 2009-10 federal budget, the Commonwealth announced funding for 15 projects across the nation, including two from Victoria. Funding for major road, rail and port infrastructure focussed on the development of Australia’s major cities. For Victoria, the Commonwealth Government will contribute $3.2 billion toward the Regional Rail Link project, including works for Platforms 15 and 16 at Southern Cross Station and $40 million for pre-construction, engineering, planning and design work for stage 1 of the Melbourne Metro rail tunnel project. Victoria will continue to engage with Infrastructure Australia and the Commonwealth on priority projects in The Victorian Transport Plan that were not funded.

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Climate change Victoria is expected to warm at a rate slightly faster than the global average, especially in the north and east, with summer temperatures likely to increase more than winter temperatures. By 2030, average annual temperatures across the state are forecast to rise by 0.6 to 1.2 degrees Celsius. As average temperatures in Victoria rise, hot days will become more frequent, especially in inland areas. Sea levels are expected to rise and storms and natural disasters such as droughts, floods and bushfires will be more frequent and severe. Over the past decade, greenhouse gas emissions from Victoria’s transport sector have grown rapidly, from 16.3 million tonnes in 1990 to 19.9 million tonnes in 2006. Greenhouse gas emissions will continue to increase as Victoria’s population grows and demand for personal travel and freight movements also grows. Forecasts prepared for The Victorian Transport Plan indicate that without mitigating action by governments, businesses and households, greenhouse gas emissions associated with Victoria’s transport activity will increase on 2008 levels by 19 per cent by 2020 and 58 per cent by 2036.

Low density, single-centred city Of all cities with a population of three to four million – excluding cities in the USA – Melbourne is the least dense in the world. Sydney is 30 per cent more dense than Melbourne. While some level of growth has occurred in established suburbs, population growth and household formation has been fastest in the fringes of metropolitan Melbourne. Melbourne is a single-centred city, with a significant proportion of employment and educational opportunities located in the central business district and inner suburbs. There has been strong employment growth in inner Melbourne. This has seen rapid increases in demand for public transport services, causing overcrowding and impacting upon reliability and punctuality in peak periods. Congestion has also increased on some parts of the road network despite periods of high petrol prices and a slowing economy. Patterns of employment and residential growth need to be reshaped to maintain Melbourne’s reputation as one of the world’s most liveable cities. Melbourne needs to develop as a multi-centred city with additional centres of employment and services that reduce the distance needed to travel to access social, economic and other opportunities. Transport and land use planning needs to be fully integrated to maximise the benefits of government infrastructure in achieving improved urban development outcomes, reduced congestion and reduced greenhouse emissions. 17

Changing personal travel behaviour Recent years have seen major changes in the travel choices that Victorians are making. The long- term strong growth in private car travel is moderating in some areas but remains the dominant mode for most Victorians. The moderate growth in public transport patronage seen during the middle years of this decade has been replaced with very strong and sustained growth. While population and economic growth are the key drivers of total transport demand, changes in travel behaviour in Victoria have been influenced by a number of converging factors including price, employment opportunities, road congestion, community attitudes and the availability of alternative travel modes. Transport demand is expected to increase as population increases. Private motor vehicle use will remain the dominant mode for most Victorians. If recent trends continue, some private motor vehicle use will be substituted for cheaper or more sustainable travel modes: walking, cycling and public transport. Due to the amount of travel taken by private motor vehicles compared to other modes, small shifts away from private motor vehicles translates into high growth in public transport patronage, walking and cycling.

Labour supply and workforce demographics Employment growth, low unemployment, the rise of employment in the mining industry and an ageing Australian workforce have led to shortages in critical skill areas, particularly in professional and technical fields. Current economic conditions are likely to result in higher unemployment and an easing in the general labour supply. This is not expected to be uniform across the workforce, as governments around Australia are using infrastructure investment as a means to boost employment and economic activity, and professional and technical services are only expected to be moderately affected. The ageing workforce has created a risk of loss of skills due to retirement as the ‘baby boomer’ generation moves to an age where early retirement is an option. This is a significant risk for a number of specialist skill groups within the transport sector that have a significantly older age profile. This risk may be moderated by people delaying retirement to allow their accumulated superannuation funds to recover from recent losses, but it does not allay the retirement trend entirely.

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Non-motorised transport demand Across Victoria the incidence of walking and cycling to work has continued to grow, with the rate of growth in walking and cycling to work between 2001 to 2006 increasing at a greater rate than the growth in all trips to work. In 2006 over 105,000 people solely walked or cycled to work on census day, compared to over 90,000 who only caught a train. Growth rates in people walking and cycling have increased most rapidly in inner Melbourne, with the proportion of journeys to work by bicycle and walking increasing from four to nearly eight per cent. Increased congestion on the transport system and rising petrol prices are expected to increase the attractiveness of non-motorised transport, particularly in areas where people live closer to jobs and services.

Freight task The Victorian freight task is expected to grow in the medium term, due to ongoing population growth and increasing consumption associated with a return to economic growth. Freight volume across all transport is expected to grow by close to 50 per cent by 2020 and by around 100 per cent by 2030 from today’s levels. The number of tonnes of freight moving around Melbourne by road is expected to almost double by 2030 from today’s levels. In particular, total container trade through the Port of Melbourne is expected to increase at least four-fold to eight million containers by 2035. The need to better integrate ports with the rest of the freight network and to manage the difficulties involved in sustaining ports in built-up and increasingly residential inner urban settings is already evident. Growth in the freight task will intensify the need for productivity improvements, while mitigating the impact on residential communities. The capacity of the transport network and the freight and logistics industry to move an escalating volume of freight efficiently, cost-effectively and sustainably will be vitally important to ensuring the competitiveness of Victorian businesses, as well as continuing to drive economic development in our regions and attracting investment and jobs to Victoria.

Linking regional Victoria Regional Victoria, through its agricultural, manufacturing and tourism industries is a significant contributor to Victoria’s economic prosperity. The ongoing growth and prosperity of regional Victoria depends on meeting the increasing freight task and maintaining the attractiveness and liveability of regional centres and towns through good connections to services, jobs and communities. Regional Victoria needs more frequent public transport connections to Melbourne and more local public transport services. Upgrades of critical roads, increased use of High Productivity Freight Vehicles, and continued investment in the regional rail freight network will be required to ensure the efficient movement of freight around Victoria and to stimulate economic development, especially in East Gippsland, the Sunraysia and the Green Triangle region of south west Victoria.

Congestion and capacity constraints Some parts of the transport system have faced rapid and sustained increases in travel, particularly at peak times and into the central business district and inner employment areas. Peak travel demand has expanded the morning and evening peaks on the road and public transport networks to over three hours. Congestion erodes liveability, hinders the efficient movement of people and freight and imposes substantial economic costs. Some elements of the transport system are already operating at the limits of their capacity and population growth is expected to result in further demands on the transport system. The Victorian Transport Plan and other initiatives like Keeping Melbourne Moving provide new infrastructure and innovation in the management of existing road and public transport networks. These initiatives are aimed at reducing travel times, increasing freight efficiency and boosting the reliability of public transport services. 21

Mitigating and adapting to climate change Climate change will have a number of effects on the transport portfolio. National and international responses to limit the impact of climate change through emissions trading schemes will impact on transport demand as well as generating major structural shifts in Victoria’s economy. Other structural shifts and changes in transport demand will occur as a result of changes in climatic conditions. The transport portfolio needs to mitigate emissions through establishing land-use and transport patterns to reduce the number and length of trips, providing opportunities for sustainable travel options, encouraging the use of smaller, more fuel-efficient vehicles, alternative fuels and technological substitution for travel and increasing the use of sustainable products and practices in the construction of transport infrastructure. The transport system also needs to adapt to climate change by being able to withstand higher temperatures, rising sea levels, interrupted electricity supply and more frequent and more severe weather events.

Condition of transport system assets Higher levels of demand for public transport services require public transport assets to be worked harder until replacements or upgrades can be made. The road network has expanded considerably and become more complex with the introduction of variable electronic speed and message signs and freeway management systems. Increased numbers of heavy vehicles are having a significant impact on road condition. Existing port assets and freight networks face increasing freight volumes, both through ports and on the arterial road network. The impacts of climate change – including increased heat and severe weather – will put transport system assets under further pressure. Deteriorating infrastructure condition could have a significant impact on the Victorian economy through increased operating costs and lost productivity. Increases in demand have resulted in a need to significantly increase transport asset maintenance to ensure safe and sustainable travel and the ability to continue to operate in adverse conditions.

Social inclusion Transport allows people to remain socially active and access services such as education, employment and health. Transport disadvantage is where available transport options limit people’s ability to participate in these activities and compromises their individual wellbeing and social connectedness. Urban sprawl and low density living in regional and rural communities have led to a high reliance upon private car ownership. However, there are many people who do not have access to a private car for their travel needs. This includes, but is not limited to, the elderly and people with severe disabilities. With an increasing and ageing population, the transport portfolio has an important role to play in ensuring Victorians do not face social isolation through lack of transport options. We are working to improve access to social, economic and civic participation opportunities for transport disadvantaged groups. A range of policies and programs are being developed across the transport portfolio to support social inclusion. These are premised on strengthening the capacity for community transport services, public transport services and private transport options to meet current and future demand.

Workforce planning and management The underlying need to maintain the integrity of transport infrastructure, together with predicted labour market conditions and an ageing workforce in certain specialist skill groups will mean that the attraction and retention of highly skilled people will remain a challenge for the transport portfolio. In an environment of increased infrastructure expenditure, the transport portfolio will require increased professional and technical skills, while at the same time competing against other recipients of infrastructure funding for people in the same or related fields. While the current employment circumstances may provide an opportunity to attract increased trainee applicants, the challenge will be to ensure continuity of supply and appropriate transfer of skills to the new generation of people in these fields.

Strategic framework

The strategic framework of the DOT Plan sets the short-term priorities for the transport portfolio and the longer-term Government strategies within which they fit. The DOT Plan priorities have been developed from the transport system objectives set by the proposed Transport Integration Bill and the priority actions of The Victorian Transport Plan. The proposed Transport Integration Bill will bring all elements of the transport portfolio together under one statute for the first time, and will set out a vision, objectives and decision-making principles for the Victorian transport system. The objectives define the long-term, enduring qualities that are desired for the transport system. The Bill provides that regard must be given to these objectives in the planning, provision, management and use of the transport system. The Victorian Transport Plan is a 12-year program of major transport projects. This program was organised around priority actions to address emerging transport challenges. The objectives of the proposed Transport Integration Bill were a key decision making criterion in the development of The Victorian Transport Plan. All initiatives, projects and programs being undertaken by the Department between 2009 and 2012 are aligned to a DOT Plan priority and strategy. While many initiatives, projects and programs support multiple DOT Plan priorities, they are only listed once under the most strongly aligned priority. All initiatives, projects and programs included in the DOT Plan are funded. Sources of funding include Meeting Our Transport Challenges and new State and Commonwealth funding made available through the $38 billion Victorian Transport Plan. Timelines are provided for initiatives, projects and programs where appropriate.

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28 DOT Corporate Plan

Strategies, initiatives and programs

Shape Melbourne and regional Victoria to reduce the amount and distance of travel The transport portfolio is committed to integrating transport and land-use planning across Victorian Government departments and agencies, as well as across Commonwealth and local government, to shape a polycentric Melbourne that reduces the distances between where people live and work, delivers sustainable transport outcomes and reduces transport generated greenhouse gas emissions. Employment corridors are a planning approach to locate more employment closer to where people live and to support industry with access to more skilled workers. We will work with the Department of Planning and Community Development and the Department of Innovation, Industry and Regional Development (DIIRD) to develop plans for employment corridors that define desired development outcomes and provide certainty for private investment. We will identify and protect a Principal Freight Network, freight activity centres and a metropolitan freight terminal network to provide a basis for consolidating growth in freight activities and prioritising investment to support economic development. We will review the Principal Public Transport Network to ensure it serves as a framework for the development of high-capacity and high-frequency public transport for Victoria.

Department / Initiative / program DOT Division / Timeline Agency

• Progress development initiatives for Frankston, DPCD, ITP 2009-2010 Dandenong and Box Hill Central Activities Districts

• Deliver integrated transport projects at Footscray, Broadmeadows and Ringwood Central Activities Districts DPCD, ITP 2009-2013 and at Geelong Transit City

• Unlock employment potential through land-use planning DPCD, ITP ongoing and transport investment in major employment corridors

• Identify a Principal Freight Network and update the Victorian Planning Provisions and planning schemes FLM, ITP, DPCD 2009-2011 to recognise and protect the network

• Identify and classify a hierarchy of Freight Activity Centres and update the Victorian Planning Provisions and planning FLM, ITP, DPCD 2009-2011 schemes to support their development

• Identify and evaluate potential new freight corridors and Freight Activity Centres required to meet long term growth FLM, ITP ongoing in the freight task

• Commence planning of a new Metropolitan Freight Terminal Network at locations in Melbourne’s west, north FLM, ITP 2009 and south east

• Commence planning for freight investment in the FLM, IGR, 2009 Green Triangle region of south-west Victoria VicRoads

• Review the Principal Public Transport Network PAC commence 2009

• Work with the Commonwealth Government and other Victorian transport and land use planning agencies to PAC 2009-2010 develop guidelines for passenger transport and land use planning integration

• Develop improved planning for active transport modes PAC, DPCD 2009-2010 29

Ensure legislative and governance arrangements support emerging transport challenges We will develop new transport legislation with clear objectives for decision making and improved integration between agencies involved in transport and land-use planning to support the aims of Melbourne @ 5 million and The Victorian Transport Plan. This will be supported by the development of legislation to reduce costs and time in the planning and delivery of major transport projects, and legislation to improve transport safety. We will investigate governance options for the more efficient operation of the freight network. Transport legislation objectives and transport portfolio strategic directions will be promulgated through the Department’s and agencies’ corporate documents through the Department’s business planning process.

Department / Initiative / program DOT Division / Timeline Agency • Introduce the Transport Integration Bill DOT Legal 2009 • Plan for the integration of the management of the FLM ongoing Ports of Melbourne and Hastings • Commence development of proposals to extend the responsibilities and powers of the Port of Melbourne FLM 2009 Corporation beyond the ‘port gate’ • Establish governance arrangements for the development and management of the Metropolitan FLM 2009-2011 Freight Terminal Network • Coordinate business planning across transport agencies BES 2009-2010 and DOT divisions

Improve long-term planning and secure strategic reservations We will take a long-term view about the future transport system required to support expected population growth and transport demand. We will identify and secure reservations for future transport options and corridors, allowing future transport projects to be delivered at the lowest cost.

Department / Initiative / program DOT Division / Timeline Agency • Commence project development for the Melbourne PTD, ITP 2009 Metro rail tunnel from Dynon to Domain • Commence planning and secure reservations for significant public transport initiatives: -- Extension of metropolitan rail network to Melton PTD, ITP 2009 onwards and Cranbourne -- New railway station at Cardinia Road PTD, ITP 2009-2010 • Commence planning and community consultation for significant road initiatives: -- West Link – an alternative to the West Gate Bridge between Geelong / Sunshine Road and Dynon / To be determined 2009 onwards Footscray Road in Footscray -- North East Link – a connection between the Eastern Freeway at Bulleen and the Metropolitan Ring Road in Greensborough • Investigate grade separations at critical intersections VicRoads 2009-2011 on Hoddle Street • Commence development of proposals to increase FLM 2009 container handling capacity at the Port of Melbourne • Commence planning for improved transport connections in FLM 2009 Gippsland to open up new coal industries • Reserve other transport corridors and reservations BES ongoing 30 DOT Corporate Plan

Support the Victorian economy with an effective and resilient transport system

Contribute to maintaining Victoria’s competitiveness and productivity by delivering an effective and resilient transport system by expanding capacity and improving the system’s efficiency, accessibility and service quality. Victoria’s transport system is experiencing unprecedented demand and congestion across all modes. Many of Victoria’s major roads and parts of its public transport network are reaching capacity. The Victorian Government recognises that to provide an effective transport system it must develop a comprehensive pipeline of capacity improvement projects to accommodate increasing demand, make the most efficient use of the existing transport system, enhance service quality and improve mobility options for Victorians who are or are at risk of transport disadvantage. Future transport investment will be targeted to meet future transport demand, support personal accessibility and facilitate freight movements. Investment in the road network will focus on closing gaps in the arterial road network and improving road operations to better link communities. The capacity, frequency and reliability of public transport services will be prioritised in and around Central Activities Districts and employment corridors. Freight investment will be targeted at concentrating freight flows in high capacity freight corridors and freight activity centres and encouraging economic growth.

Strategies, initiatives and programs

Increase the capacity of the transport system The Victorian Transport Plan identified initiatives aimed at increasing the capacity of the transport system by using each of the various modes in the markets where they can most effectively contribute to the efficient movement of people and freight. The supply of additional transport capacity has been aimed at existing bottlenecks in the network and supporting expected growth in demand. Public transport improvements include extensions to rail network and more bus services. Road improvements focus on improving the arterial road network across Victoria. Freight activities are aligned to priority areas in the development of the Principal Freight Network.

Department / Initiative / program DOT Division / Timeline Agency

• Introduce the Major Transport Projects Facilitation Bill DOT Legal 2009 • Commence delivery of additional metropolitan rail PTD 2009-2012 rolling stock (including 20 X’trapolis trains) • Commence construction of the Regional Rail Link including opening platforms 15 and 16 at Southern RRL 2009-2012 Cross Station • Commence electrification of the Sunbury rail line PTD, IPD 2010 • Commence construction of the South Morang PTD, IPD 2010 rail extension • Commence construction of new railway stations in some of Melbourne’s growth areas: Lynbrook, PTD, IPD 2010 Caroline Springs and Williams Landing • Re-establish passenger rail services to Maryborough PTD 2010

• Improve bus services in the Greater Geelong area PTD 2009 onwards • Release 530 additional taxi licences (200 conventional, PTD 2009 330 wheelchair accessible) into greater Melbourne 31

Increase the capacity of the transport system continued

Department / Initiative / program DOT Division / Timeline Agency

• Commence planning for additional tram rolling stock PTD 2009

• Continue to deliver new V/Line carriages PTD 2009-2012 • Create orbital connections across Melbourne through the SmartBus network: -- Extend the Green Orbital from Nunawading 2010 PTD to Airport West -- Complete the Yellow Orbital from Ringwood 2011 to Melbourne Airport • Develop Doncaster Area Rapid Transit – commence four high-frequency SmartBus routes connecting PTD 2011 the Manningham area to the CBD • Deliver upgrades to metropolitan bus services in growth PTD 2009 onwards areas as they develop • Deliver upgrades to regional bus services in regional areas PTD 2009 onwards

• Complete the upgrade of the Monash–CityLink– VicRoads 2007-2011 West Gate Freeway • Complete the next section of the Dingley Arterial VicRoads 2011-2013 between Perry Road and Springvale Road • Commence construction of Peninsula Link LMA 2009

• Outer suburban arterial roads program (duplications, VicRoads ongoing new links, bridge upgrades, grade separations) • Regional Victoria arterial road development program (town bypasses, duplications, shoulder sealing, VicRoads ongoing overtaking lanes) • Deliver major arterial road improvement projects under the Nation Building program -- M80 Ring Road capacity enhancements – widening, lane consistency -- West Gate Bridge strengthening -- Nagambie bypass VicRoads 2009 onwards -- Calder Freeway – Kings Road / Calder interchange -- Princes Highway east – Traralgon to Sale -- Western Highway duplication – Ballarat to Stawell -- Western Highway safety upgrade – Stawell to South Australian border -- Geelong Ring Road

• Complete the Port Phillip Bay Channel Deepening Project POMC, FLM December 2009

• Complete the Mildura–Geelong rail freight upgrade FLM, IPD 2007-2009 • Develop road connections between regional producers VicRoads ongoing and markets • Develop Altona/Laverton intermodal terminals to provide FLM 2009-2013 additional rail capacity and access to new and existing intermodal facilities

1 Subject to legislation to expand LMA’s powers 32 DOT Corporate Plan

Maximise the operation and usage of the existing transport system The Department and VicRoads will manage the existing transport system to operate at maximum safe capacity by implementing measures to simplify and standardise operations, upgrading control and monitoring systems and maintaining transport system assets to ensure reliable services. Rail services will be boosted through next generation rolling stock, and on-road public transport through increased separation, clearways and priority measures. Road initiatives will focus on implementing congestion-reducing measures. Freight activities will focus on consolidating movements and supporting rail options.

Department / Initiative / program DOT Division / Timeline Agency

• Encourage safety, efficiency, innovation, flexibility, and reliability through the timely commencement of DOT Commercial 2009 new contractual arrangements for the operation of the metropolitan train and tram franchises

• Determine and implement appropriate arrangements to encourage safety, efficiency, innovation, flexibility, and DOT Commercial 2009 reliability in the operation of school and regional bus services

• Complete metropolitan rail upgrades at Laverton, IPD, PTD 2009-2011 Craigieburn and Westall

• Deliver myki TTA 2009-2010

• Improve metropolitan train operations: -- Metropolitan rail driver decentralisation 2010-2013 -- Replace the supervisory control and data acquisition 2009-2012 system for electrical power (traction and signalling) in the rail network -- Replace the metropolitan train radio system to a digital PTD 2009-2010 radio system with improved reliability, network coverage and better communications capabilities (Metropolitan Train Safety Communications System project) -- Replace the metropolitan train control system 2010 (METROL replacement program)

• Improve metropolitan tram operations: 2009-2013 -- Replace the automatic vehicle monitoring system for the tram network -- Replace the supervisory control and data acquisition PTD, SIS 2011 system for electric traction power for the tram network 33

Maximise the operation and usage of the existing transport system continued

Department / Initiative / program DOT Division / Timeline Agency

• Improve regional rail operations: -- Additional regional road coaches PTD 2009 onwards -- Provide V/Line with a disaster recovery capability for its PTD, SIS 2009-2012 primary information technology systems to safeguard the provision of train services and rail infrastructure services.

• Install an electronic Bus Tracking System for PTD 2009-2012 metropolitan bus services.

• Deliver the Keeping Melbourne Moving congestion VicRoads 2008-2011 improvements program

• Commence planning and development of urban road VicRoads 2009 management systems

• Deliver the tram and bus priority program VicRoads ongoing

• Commence planning for a practical two-stage Truck Action Plan to provide better access to the VicRoads, FLM 2009 onwards Port of Melbourne and remove trucks from residential areas of the inner west.

• Complete the North East Rail Revitalisation project FLM, PTD 2010

• Trial next generation High Productivity Freight Vehicles in the Green Triangle region and on limited key VicRoads, FLM, 2009 onwards metropolitan freeways to link the Port of Melbourne IGR with major industrial areas.

• Improve planning for the ‘first and last kilometre’ FLM ongoing of freight journeys 34 DOT Corporate Plan

Improve the accessibility and service quality of the transport system and address transport disadvantage The Victorian Transport Plan identified a need to improve transport and mobility options for Victorians who are or are at risk of transport disadvantage. We will address this through improving physical access to public transport services by upgrading transport system assets and complying with the Disability Discrimination Act (1992). We will improve registration and licensing processes to provide fair and efficient access to the road network while ensuring safety. We will improve services provided by the taxi industry and will develop locally responsive transport initiatives.

Department / Initiative / program DOT Division / Timeline Agency

• Complete North Melbourne Station upgrade PTD 2010

• Introduce improved public transport and road network PTD, SIS, travel information through electronic timetables, signage 2009-2011 VicRoads, PAC and real-time information

• Upgrade metropolitan and regional rail stations and modal PTD, IPD 2009-2012 interchanges

• Improve public transport accessibility to comply with the PTD ongoing requirements of the Disability Discrimination Act 1992

• Deliver the Park and Ride program PTD ongoing

• Encourage improved usability and service quality through the new contractual arrangements for the operation of the metropolitan train and tram franchises including: -- Better service information DOT Commercial 2009 -- More customer service staff -- Increased cleaning -- Better integration between modes

• Introduce the Taxi and Hire Car Bill DOT Legal 2011

• Complete the implementation of the taxi industry accreditation scheme under the Transport (Taxi-Cab PTD, DOT Legal 2009 Accreditation and Other Amendments) Act 2006

• Complete the implementation of the 2008 Taxi Reform Package, including release of 330 additional wheelchair accessible taxis into greater Melbourne, and performance PTD 2010 based booking services for wheelchair accessible taxi services

• Implement the VicRoads customer service improvement VicRoads 2008-2013 program

• Contribute to the development of a national Disability VicRoads, DPCD 2009 onwards Parking Scheme

• Expand the Transport Connections program PAC, PTD, DPCD from 2010

• Develop an Ageing, Access and Mobility policy PAC commence 2009

• Develop the Youth, Access and Mobility policy PAC commence 2010 35

Ensure safety for all transport users

Improve actual safety and public perceptions of the safety and security of Victoria’s roads, public transport and waterways, and reduce the incidence and severity of accidents. A safe and secure transport system is vital to Victoria’s future economic prosperity and liveability. While Victoria already has a safe transport system, safety can always be improved. Growth in transport demand, ageing of transport system assets and the threat of terrorism contribute to the need to maintain safety infrastructure and systems. Victoria has an excellent record of road safety and a highly successful road safety program. Through arrive alive 2008–2017 Victoria will take a system-wide approach to safety with initiatives aimed at safer roads, roadsides, vehicles and road users. Safety and security on public transport will be improved though safer infrastructure and a greater staff or police presence at stations and stops. The safe movement of freight will be secured through infrastructure improvements to the road and rail freight networks and regulatory reform in areas like driver fatigue. The Department will continue to progressively strengthen the marine safety regulatory environment.

Strategies, initiative and programs

Safer roads, roadsides, vehicles and road users Even with the best preventative programs in place, road crashes will continue to occur. The road network must be designed to be more forgiving of human error and attempt to manage crash forces to survivable levels. arrive alive 2008–2017 includes programs to improve the safety of roads and roadsides, increase the safety of vehicles on Victoria’s roads and promote safe behaviour of Victoria’s road users.

Department / Initiative / program DOT Division / Timeline Agency

• Deliver the arrive alive 2008–2017 program -- Safer roads program (duplication and widening projects, projects to prevent run-off-road accidents and projects to prevent crashes at intersections) -- Safer vehicles program (introduction of electronic VicRoads 2008-2017 stability control and head protection technology for new cars) -- Safer road users program (graduated licensing system, high powered vehicle restrictions, random roadside drug testing)

• Introduce the Roads Legislation Amendment Bill VicRoads 2009

• Implement actions to support safety for powered two wheeled vehicles VicRoads 2009-2013

• Implement the new Australian Road Rules for child restraints in vehicles VicRoads 2009

• Trial behavioural and intelligent speed assist interventions VicRoads 2009-10

• Investigate causes of cycling crashes PAC, VicRoads 2009-2010 36 DOT Corporate Plan

Safer public transport services and greater personal safety of public transport users The Department will continue to prioritise and upgrade railway level crossings to improve their safety for road, rail and pedestrian traffic. We will enhance actual and perceived passenger safety on public transport through the independent regulation of public transport operators, increased customer service and security staff and better public transport infrastructure. And we will progressively implement new public transport safety legislation arising from the transport legislation review.

Department / Initiative / program DOT Division / Timeline Agency

• Deliver the level crossing safety program PTD ongoing

• Commence grade separations at critical intersections, VicRoads 2009-2010 starting with Springvale Road, Nunawading

• Install the vigilance control and event recording system PTD 2010-2011 on the metropolitan train network

• Construct taxi safe ranks in partnership with local PTD 2010-2013 government

• Deploy more public transport staff at CBD stations PTD 2009-2010

• Commence implementation of Rail Interface Agreements PTSV 2009 under the Rail Safety Act

• Implement the new Bus Safety Act PTSV, DOT Legal 2010

Ensure safety and security of freight transport The Department will continue to improve the safety and security of freight transport by prioritising investment in road, rail and port safety and security measures across Victoria’s transport network and improve regulatory frameworks to achieve best practice resulting in safe and secure freight transport network with minimised regulatory burden.

Department / Initiative / program DOT Division / Timeline Agency

• Implement the heavy vehicle related initiatives in arrive alive VicRoads 2008-2017 2008–2017

• Develop and commence implementation of the National VicRoads 2010 Land Transport Safety Strategy in Victoria

• Commence the new heavy vehicle trailer exchange VicRoads 2009-2011 at Nhill on the Western Highway

• Implement the National Transport Security Strategy in SEM 2009 onwards Victoria in partnership with industry 37

Safer waterways The Department will ensure that Victoria’s waterways are safe for commercial and recreational vessel use through regulation, improved access to waterways, education, investigation of marine incidents and the coordination of marine pollution response.

Department / Initiative / program DOT Division / Timeline Agency

• Introduce the Marine Safety Bill DOT Legal 2010

• Progressively strengthen the marine safety regulatory DOT Legal, MSV 2010-2011 environment

• Implement relevant recommendations arising from the DOT Legal, MSV 2009-2010 Victorian Marine Pilotage Review

• Commence implementation of relevant recommendations MSV, SEM 2009 arising from the Marine Emergency Framework Review

• Respond to the Review of Victorian Marine Pollution MSV 2010 Response Capability Report

• Review existing marine safety research activities to ensure outcomes are used to inform the future development of MSV 2010 policy, legislation and safety interventions 38 DOT Corporate Plan

Improve the sustainability of Victorian transport

Minimise transport’s impact on the environment by promoting more sustainable travel choices, increasing the efficiency of the transport fleet, and ensuring that transport infrastructure can withstand the effects of climate change. The Department defines a sustainable transport system as one that: f Contributes to meeting the social and economic needs of the present without compromising the capacity for future generations to meet their own social and economic needs f Ensures the short-term and long-term protection of the environment, locally and globally f Promotes and provides for transport options with a smaller carbon footprint f Is safe and supports improved health and wellbeing. The Victorian Government will move to a more sustainable transport system by promoting more sustainable modes of travel, increasing the fuel and carbon efficiency of the transport fleet, planning projects to minimise the impact on the environment and communities and constructing and maintaining transport infrastructure to withstand the impact of climate change.

Strategies, initiatives and programs

Support mode shift to more sustainable modes of travel Many of the initiatives which support the Victorian economy with an effective and resilient transport system will also assist in addressing the attitudinal, physical and institutional barriers to walking, cycling and using public transport. We will deliver the following additional programs to promote more sustainable travel choices in partnership with local government, educational institutions and workplaces.

Department / Initiative / program DOT Division / Timeline Agency

• Implement the Victorian Cycling Strategy:

-- Develop new bike paths and upgrade bike lanes PAC, VicRoads 2009-2013

-- Implement a public bike hire scheme within central PAC, PTD 2010-2013 Melbourne

• Introduce the Walking and Cycling Bill DOT Legal 2010

• TravelSmart travel planning with local government authorities, workplaces, schools, universities PAC ongoing and precincts to reduce car trips

• Local Area Access Program projects with local government authorities, universities and other organisations to deliver innovative small infrastructure PAC ongoing solutions to facilitate better access and priority for walking and cycling

• Develop policy for urban form, transport energy PAC ongoing and greenhouse gas emissions 39

Improve the environmental efficiency of transport activity and the transport fleet The Victorian Transport Plan noted that improving fuel efficiency has an even greater capacity to reduce transport emissions than changed travel patterns. We will implement programs to enhance the proportion of fuel efficient vehicles and vehicles that use alternative fuels in the fleet. And we will work in partnership with VicRoads, other Victorian government agencies, other State Road Authorities and Austroads to reduce vehicle emissions.

Department / Initiative / program DOT Division / Timeline Agency

• Support emerging vehicle technologies such as lower PAC 2009-2014 emission vehicles and electric vehicles

• Encourage more efficient driving practices PAC, VicRoads commence 2009

• Set a mandatory carbon emissions target for the Victorian government vehicle fleet in consultation with the local PAC, BES 2009-2010 automotive industry, and increase the proportion of lower emission vehicles in the Department’s fleet

• Work with industry to develop non-mandatory emissions PAC 2009-2012 targets for commercial fleets

• Support car pooling to increase vehicle occupancy and PAC 2009-2013 reduce car trips

Mitigate the impact of transport activities and adapt to the effects of climate change The Department will work towards minimising the impact of transport activities on the environment and the amenity of Victorian communities. We will consider the effects of climate change in constructing, operating and maintaining transport infrastructure and services, and will aim to build a sustainable transport system that is resilient to the effects of climate change.

Department / Initiative / program DOT Division / Timeline Agency

• Incorporate consideration of climatic changes in project PAC 2009-2010 development and design

• Undertake a portfolio-wide risk assessment on the PAC, FLM, impacts of climatic change on transport operations ongoing VicRoads, PTD and infrastructure

• Implement measures to improve the performance of public transport assets in extreme heat and strengthen PTD 2009 contingency planning for extreme weather events

• Install urban freeway noise walls to minimise the impact VicRoads 2009 onwards of freight movements

• Undertake environmental planning for the Port of Hastings FLM, POH, ITP ongoing expansion and development

• Establish the Freight Futures Sustainability Partnership program and define the precinct around the Port of FLM, POMC, ITP 2009-2010 Melbourne as the first of Victoria’s Environmental Freight Zones. 40 DOT Corporate Plan

Build a collaborative and effective organisation

Continue to transform the culture of the Department to foster open and collaborative work, build the Department’s capacity to engage with stakeholders and ensure that transport infrastructure projects are developed and delivered effectively. Our people are the key to delivering the priorities for the transport portfolio. We are committed to developing our people to build a public service organisation that is focused on high-performance operational efficiency and productivity and has a strong ethos of collaboration. We are responsible for the planning and delivery of major transport infrastructure and services. While we have a good track record in delivering complex infrastructure projects, we will remain focused on understanding travel demand and developing efficient processes to plan, prioritise and deliver our capital program. We are committed to engaging constructively and frequently with stakeholders in all levels of government, industry and the community sector. We must be responsive to a wide range of perspectives, interests and views.

Strategies, initiatives and programs

Transform the culture of the Department to maximise performance on behalf of the community The Department will provide the opportunity for its people to develop in their roles and will do the best it can to ensure that they are happy at work and with the work they do. Engaged and supported people are not only more satisfied with their working lives, but are more effective and efficient in delivering results. We will develop consistent policies and processes aimed at supporting its people’s aspirations, building their leadership and management capability, helping people understand and support the Department’s priorities, and fostering collaborative work practices to prevent the development of organisational silos.

Department / Initiative / program DOT Division / Timeline Agency

• Build a people friendly and high performing culture All ongoing

• Align workforce requirements with changing business All ongoing needs

• Build capability to attract and retain appropriately skilled All ongoing people

• Build leadership and people management capability to All ongoing ensure people are engaged and inspired at work

• Build individual and team capability to deliver the All ongoing Department’s business objectives

• Build people friendly policies, processes and systems All ongoing

• Facilitate working across the Department and the transport All ongoing sector to deliver integrated transport solutions 41

Improve program development and delivery and risk management The Department will establish and improve processes to ensure that projects under development have been accurately scoped and costed, and that projects approved for implementation are responsibly managed, are delivered on time and on budget, and achieve their social, environmental and economic objectives. We will use the best evidence available to understand the increasingly complex travel patterns of Victorians and improve travel demand forecasting to better inform strategic planning. We will implement world-class risk management processes in all our practices and are committed to meeting the Victorian Government’s risk management requirements.

Department / Initiative / program DOT Division / Timeline Agency

• Implement a department-wide project management DCD 2009 framework incorporating triple bottom line objectives • Develop program management capability and improve DCD 2009 links to service outcomes • Undertake the Victorian Integrated Survey of Travel and Activity to provide an understanding of current travel PAC 2009 patterns and to provide data to calibrate the Department’s transport demand forecast models

• Develop the Accessibility Model PAC commence 2010 • Identify and develop treatment plans for strategic risks for BES 2009 the Department

Communicate effectively with the community, industry and other government agencies The Department will engage effectively with the community to share and understand transport needs and expectations, and deliver information about transport projects. We will negotiate with the Commonwealth to fund transport infrastructure investment in Victoria according to mutually agreed criteria for urban public transport, congestion, freight requirements and regional development. We will establish relationships with other Victorian government departments and agencies to bring about better integration of government policies that support and are supported by transport. We will collaborate with local government to understand local issues and will work cooperatively to find the means to implement state policies at a local level. And we will negotiate with industry to develop innovative proposals for transport infrastructure development that are financially feasible and are aligned to transport portfolio priorities.

Department / Initiative / program DOT Division / Timeline Agency

• Prepare a mass communication package to deliver public PAC ongoing information on transport projects • Undertake regular meetings with the Commonwealth to IGR ongoing progress Victoria’s transport agenda at the national level • Hold regular transport forums with a wide variety of stakeholders to provide information on Victorian PAC ongoing Government policies, programs and projects • Enhance and inform the transport and land use debate through the publication of relevant research and analysis PAC ongoing targeted to audience needs • Engage with industry to develop innovative proposals for commercial structures to provide transport infrastructure DOT Commercial ongoing and operations • Develop a workforce strategy to address shortages of PAC 2009 freight drivers in the logistics sector

Sustainability and performance framework

The Department is committed to demonstrating its progress in implementing the vision of The Victorian Transport Plan and Melbourne @ 5 million. The transport portfolio priorities and strategies in the DOT Plan provide direction in implementing this vision. The Victorian Government documented its commitment to sustainability in the release of its Our Environment, Our Future – Victoria’s Environmental Sustainability Framework and Sustainability Action Statement 2006. The action statement required departments to integrate sustainability goals into their priorities and practices. Sustainable transport is one of the five priorities of the DOT Plan. Sustainability goals are embedded into the Department’s project management framework, ensuring that sustainability is considered in the development and delivery of transport infrastructure projects and transport services. The Department has developed a framework of performance indicators for a sustainable transport system that is consistent with the Victorian Government’s sustainability commitments. These performance indicators also align to the transport portfolio priorities in the DOT Plan. They will help us to measure and evaluate how we are progressing with our mission of building a safer, fairer and greener Victoria and will assist in our future decision-making processes.

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