Experiencing Nokia: Exploring the Narratives of the Former Employees

Total Page:16

File Type:pdf, Size:1020Kb

Experiencing Nokia: Exploring the Narratives of the Former Employees EXPERIENCING NOKIA: EXPLORING THE NARRATIVES OF THE FORMER EMPLOYEES Jyväskylä University School of Business and Economics Master’s Thesis 2020 Author: Antonin Routa Subject: International Business and Entrepreneurship Supervisor: Prof. Juha-Antti Lamberg 3 ABSTRACT Author Antonin Routa Title Experiencing Nokia: Exploring narratives of former employees Subject Type of work Organizational studies Master’s thesis Date Number of pages 04/2020 52+5 Abstract This case study focuses on narratives of former Nokia Corporation employees. The anal- ysis aims to describe in what way former employees recall their employment with the once largest technological company in the world. The narratives were collected from var- ious publicly available online sources such as blogs and social media posts. The targeted data were the first-person narratives. The analysis showed that there were key themes occurring among the collected narratives such as working experience, reasons for failure or layoff experience. The second stage of analysis implemented the theories of narratives attribution, which revealed the motivation behind the collected narratives. The identifica- tion of narrative attribution was based on the external and internal sources influencing the narration. The study provides the connection between past knowledge of Nokia Corporation, narra- tive and oral theories as well as cognition-emotion process of socio-psychological re- search. The discussion and conclusion part of the study offers discursive outlook on im- plication of narrative research in business and organizational studies. Moreover, the dis- cussion debates the application and value of variety of other well established entrepre- neurial study theories within the collected data set such as Tamara-story. The theories from field of failed enterprisers are applied as well. The narratives and its content offers practical insights into the working environment and overall perception of Nokia Corporation by former employees. In addition, the data set was determined as suitable base for further researches about Nokia Corporation. This re- search contributes to application of narratives within organizational studies as well as in- creasing the overall knowledge of Nokia Corporation. This study was conducted as part of as part of the large research project attempting to map the history of technology giants and reconstruct the reasons for their failures. Key words Narrative attribution, organizational studies, Nokia, Narratives Place of storage Jyväskylä University Library 4 5 CONTENTS 1 INTRODUCTION ................................................................................................ 7 2 THEORETICAL FRAMEWORK ........................................................................ 9 2.1 Oral history ................................................................................................ 9 2.2 Causal explanation of events as social perceiver ............................... 10 2.3 Narratives as experience sharing tool .................................................. 12 2.4 Research questions.................................................................................. 15 3 RESEARCH CONTEXT ..................................................................................... 16 3.1 Nokia and its history .............................................................................. 16 3.2 Nokia - Connecting people .................................................................... 18 4 DATA AND METHODOLOGY ....................................................................... 23 4.1 Method choice ......................................................................................... 23 4.2 Data collection and analysis .................................................................. 24 5 RESULTS ............................................................................................................. 28 5.1 Themes among experiences of former employees ............................. 28 5.1.1 Layoff experience ......................................................................... 29 5.1.2 Reasons for failure ....................................................................... 30 5.1.3 Working experience .................................................................... 32 5.2 Attributes among the narratives of former employees ..................... 36 5.2.1 Personal perception ..................................................................... 37 5.2.2 Company integrity ...................................................................... 38 5.2.3 Corporate competence ................................................................ 39 5.2.4 Mechanic impacts ........................................................................ 41 6 DISCUSSION ...................................................................................................... 43 6.1 Former employees and Nokia ............................................................... 44 6.2 Tamara metaphor and narrative attributions ..................................... 45 7 CONCLUSIONS ................................................................................................. 48 Limitations and future research ....................................................................... 49 REFERENCES ............................................................................................................... 50 APPENDIX 1: Example of narratives of former Nokia employees in full and original transcript used as data set in this study .................................................... 53 6 LIST OF TABLES AND FIGURES Figure 1 The cognition-emotion process (Weiner, 1986)........................................ 12 Figure 2 Nokia Corporation personnel count 2004-2013 ....................................... 19 Figure 3 Types of narratives identified by the data analysis ................................ 26 Table 1 Dispositional and Situational attribution .................................................. 11 Table 2 Key data of Nokia Corporation and Mobile Phones business unit (Lubinaite, 2015) ........................................................................................................... 17 7 1 INTRODUCTION At the time, the most famous mobile phone manufacturer Nokia, was once pearl of Finish industry. Thanks to its popularity, people around globe recognize Fin- land on the map of the World. Since the Nokia’s mobile phone unit has been dis- missed in 2013, the Nokia Corporation still raises interest among wide audiences regarding its quick depart from consumer electronics industry. In academic sphere, the main theme among the studies and researches about Nokia’s mobile phone unit are the strategic decisions that lead to its down- fall. Until this day, this topic provides opportunity for variety of different study approaches. The ultimate learning for variety of stakeholders is to avoid the sim- ilar mistakes that were conducted within the Nokia Corporation. However, the Nokia Corporation had also been frontrunner in terms of being truly international and global company. The slogan “Connecting people” did not only apply to the costumers but also to the employees inside the company. The Nokia Corporation was throughout its history applying well networked or- ganizational structure with emphasize on employees’ wellbeing and their sup- port. Such approach was common in Nordics, although very unique in other countries around the world. Many employees therefore built deep relationship with the company, fellow employees as well as with the brand in general. The dismissal of mobile phone unit and following layoffs were heart-breaking for many. This case study is aiming to shed light on employees’ experiences with business that failed. The aim is to develop idea about experiences and percep- tions the former Nokia employees’ held towards the Nokia Corporation after be- ing laid off. As Boje (1991) concluded: In organizations, storytelling is the preferred sense making currency of human relationships among internal and external stakeholders. (Boje, 1991) The narrative theory used in this research allows us to understand the feel- ings of the employees’ experienced during the collapse as well as the overall prac- tice. The discursive analysis method was selected as the most suitable to accom- pany the narrative theory. The first person oral narratives of the former employ- ees were collected through the social media platforms and evaluated with open- codes and axial-coding. The themes that were drawn from the collected data points out on three main domains of experience – working experience, layout experience and reasons for failure. In order to exploit in depth the emotion of the former employees the col- lected data set was analysed on the basis of to how the former employees per- ceive the failure and to which casual causes they are attributing the failure. Such evaluation process is based on the cognition-emotion processes as presented by 8 Weiner (1980) and used in practice evaluating narrative attributes of failed enter- prises as per Manter et al. (2012). The analysis is incorporating the internal and external perception of casual explanation of events based on the Heider (1958). Merging of these theories allowed the research to divide the emotion of former employees into four categories – personal perception, company integrity, corporate competence and mechanical impacts. Collected narratives used in this research establishes platform for future researches not only about organizational
Recommended publications
  • Nokia Disconnected a Corporate History from a Workers’ Perspective
    By Cereal , Cividep India, SOMO May 2015 Table of Contents 1. Introduction ................................................................................................... 3 1.1. Methodology ................................................................................................... 3 2. Leading the mobile phone sector (1998-2007) ........................................... 5 2.1. Precarious employment, poor working conditions and relocations ................. 5 3. Decline (2007-2013) ...................................................................................... 8 3.1. Loss of market share and dismissal of workers worldwide ............................. 8 4. Acquisition by Microsoft (2013-2015).......................................................... 12 4.1. Large scale job cuts ........................................................................................ 12 5. Conclusion .................................................................................................... 17 Colophon ................................................................................................................... 18 Nokia Disconnected A corporate history from a workers’ perspective 1. Introduction Nokia is one of the most successful companies of the late 20th and early 21st century. At its peak, the company had over 40% of the mobile phone market share, and its brand was synonymous to mobile technology. Eventually, the company dwindled and was taken over by software giant Microsoft in 2013. The company’s rise and fall illustrates
    [Show full text]
  • Nokia Phones: from a Total Success to a Total Fiasco
    Portland State University PDXScholar Engineering and Technology Management Faculty Publications and Presentations Engineering and Technology Management 10-8-2018 Nokia Phones: From a Total Success to a Total Fiasco Ahmed Alibage Portland State University Charles Weber Portland State University, [email protected] Follow this and additional works at: https://pdxscholar.library.pdx.edu/etm_fac Part of the Engineering Commons Let us know how access to this document benefits ou.y Citation Details A. Alibage and C. Weber, "Nokia Phones: From a Total Success to a Total Fiasco: A Study on Why Nokia Eventually Failed to Connect People, and an Analysis of What the New Home of Nokia Phones Must Do to Succeed," 2018 Portland International Conference on Management of Engineering and Technology (PICMET), Honolulu, HI, 2018, pp. 1-15. This Article is brought to you for free and open access. It has been accepted for inclusion in Engineering and Technology Management Faculty Publications and Presentations by an authorized administrator of PDXScholar. Please contact us if we can make this document more accessible: [email protected]. 2018 Proceedings of PICMET '18: Technology Management for Interconnected World Nokia Phones: From a Total Success to a Total Fiasco A Study on Why Nokia Eventually Failed to Connect People, and an Analysis of What the New Home of Nokia Phones Must Do to Succeed Ahmed Alibage, Charles Weber Dept. of Engineering and Technology Management, Portland State University, Portland, Oregon, USA Abstract—This research intensively reviews and analyzes the management made various strategic changes to take the strategic management of technology at Nokia Corporation. Using company back into its leading position, or at least into a traditional narrative literature review and secondary sources, we position that compensates or reduces the losses incurred since reviewed and analyzed the historical transformation of Nokia’s then.
    [Show full text]
  • The Dissolving Corporation
    THE DISSOLVING CORPORATION Contemporary Architecture and Corporate Identity in Finland Peter MacKeith www.eva.fi EVA´s homepage contains reports, articles and other material in Finnish and in English. Publisher: Taloustieto Oy Cover: Antti Eklund Printing: Yliopistopaino 2005 ISBN 951-628-424-8 PREFACE In the past few years, the Finnish Business and Policy Forum EVA has treated the issues of creativity and business-culture interaction with growing interest. This report is an extension of the June, 2004 EVA conference on “Creativity through Competitiveness” and is published in co-operation with the Creative Finland Association. Entertaining a subject quite different from past EVA report themes, this essay offers one perspective on the state of Finnish corporate architecture within the more general context of corporate management practices and ar- chitectural innovations. In this report, Professor Peter MacKeith argues that in the contempora- ry moment of global, open-market economies, Finnish architecture is at a critical juncture. This condition is reflected precisely in recent headquarters architecture produced by Finnish corporations. Whereas a hundred years ago corporate headquarters were central elements of the surrounding cultural and urban environment, expressing values of the emerging national consciousness, today’s Finnish corporate headquar- ters have adopted a style of neutrality and anonymity, and situated themselves outside of the public realm. Professor MacKeith calls for a corporate architecture that takes into account issues of sustainable de- velopment and the corporation’s relationship to the society, culture and civic realm in which it is physically situated. Along with the desired image and values communicated by a building’s form to the outside world, corporate office planning has also adopted new objectives.
    [Show full text]
  • Nokia – the Inside Story Martti Häikiö
    Opiskelijakirjaston verkkojulkaisu 2004 Nokia – The Inside Story Martti Häikiö Julkaisija: Edita. Helsinki 2002. Julkaisu: Introduction + Chapter I, s. 13-33. Tämä aineisto on julkaistu verkossa oikeudenhaltijoiden luvalla. Aineistoa ei saa kopioida, levittää tai saattaa muuten yleisön saataviin ilman oikeudenhaltijoiden lupaa. Aineiston verkko-osoitteeseen saa viitata vapaasti. Aineistoa saa opiskelua, opettamista ja tutkimusta varten tulostaa omaan käyttöön muutamia kappaleita. Helsingin yliopiston Opiskelijakirjasto www.opiskelijakirjasto.lib.helsinki.fi [email protected] INTRODUCTION_______________________ Understanding Nokia's explosive growth okia is nothing less than a national institution in Finland because of its contribution to the national economy and its long history, but the keen interest in the company today stems more from its recent N success as Finland's first real world-class corporation. Yet this global role has been achieved so quickly and so quietly that the story of Nokia's rise to world prominence is little understood. Outsiders are fascinated by the Nokia story, as am I, and I shall tell it from my historian's perch in a way that provides a clear and complete record, focussing especially on the past 25 years. In the opening three chapters I attempt to answer some of the most frequently asked questions about the company, with a more detailed account to follow in later chapters. Links are indicated in the text for quick reference to the detailed story. Unlike many other published articles, books and studies of Nokia, this history was made possible in large part by unlimited access to documents in Nokia's files, most of them confidential until now. As a historian and researcher, I have applied academic rigor to these and all other sources of information.
    [Show full text]
  • Nokia in 2014 at Nokia, We’Re Excited by Where Technology Will Lead Us
    Nokia in 2014 At Nokia, we’re excited by where technology will lead us. We’re reimagining a world where technology blends into our lives. Technology that works for us, discreetly yet magically in the background, enriching our lives. But for some, this new technology world, where everything and everybody are connected, can be challenging. Fear of intrusion, technology that seems hard to understand or control, and the complexity of choice, can be overwhelming. That’s why our focus is, and has always been, on people. We work together, with our partners, customers, and across our businesses, to create human technology that helps people thrive. Effortless, simple, and intuitive technology, designed to enable new and extraordinary experiences in people’s lives each day. We see the possibilities of technology. The human possibilities. Read more online: company.nokia.com The year 2014 was one of fundamental rapidly evolving world of technology which is change for Nokia, a new chapter in our storied as much about connecting things as about history, which stretches back to the founding connecting people. We expect to see more of a small paper mill in southern Finland in than 50 billion connected things—devices, 1865. Following the sale of substantially all of modules and sensors—by year 2025. The our Devices & Services business to Microsoft opportunity is extraordinary—not just for us, (the “Sale of the D&S Business”), which was but for the world at large. completed on April 25, 2014, Nokia emerged with three businesses—Nokia Networks, HERE We have a powerful role to play in this and Nokia Technologies—and a significantly increasingly connected world.
    [Show full text]
  • The Rise and Fall of a Tech Leader Nokia Source Texts Analytical/Descriptive Report Module 1
    Name .................................................................. ID: …………………. Section : The Rise and Fall of a Tech Leader Nokia Source Texts Analytical/Descriptive Report Module 1 Report Prompt: Describe the situation and two reasons for the failure of Nokia. ∎ EAP - Graham, T. (Eds. AB, DB, & SB) 1 ∎ IAE for CBE – Analytical Reports Text 1: A Brief History of Nokia Nokia Company's history started in 1865 when Fredrik Idestam, a mining engineer, established a wood pulp mill in the town of Tampere, Finland. In the beginning of the 1900’s, the Nokia Company was almost bankrupt, and Finnish Rubber Works bought the company. Finnish Rubber Works was also owned by Finnish Cable Works, which produced telephone, telegraph and electrical cables at the time. These three companies - Nokia Company, Finnish Rubber Works, and Finnish Cable Works - were joined together as Nokia Corporation in 1967. This new company was involved in many industries and produced products such as paper, car tires, communications cables, electronics, and personal computers. In the 1970s, Nokia became more involved in the Mobira telecommunications industry by developing a digital switch for telephone exchanges. In 1984, it launched one of the world's first portable phones. Three years later, Nokia introduced its first mobile phone, the Mobira Cityman 900. It weighed only 800g with the battery, and even though it was expensive at 6,308 USD, it was in high demand. Nokia’s Mobira Cityman 900 Nokia was a key developer of GSM (2G), the second-generation mobile technology that could carry data as well as voice traffic. It delivered its first GSM network in Finland in 1989.
    [Show full text]
  • Campuses, Cities and Innovation 39 International Cases Accommodating Tech-Based Research
    Campuses, Cities and Innovation 39 international cases accommodating tech-based research Flavia Curvelo Magdaniel Alexandra den Heijer Monique Arkesteijn Hans de Jonge Campuses, Cities and Innovation 39 international cases accommodating tech-based research by TU Delft Campus Research Team May 2017 Note for the reader: This book is also available as a full colour paperback. See www.managingtheuniversitycampus.nl for more information Colophon This book “Campuses, Cities and Innovation” comprises a reprinted chapter and components from Flavia Curvelo Magdaniel’s doctoral thesis entitled ‘Technology campuses and Cities: A study on the relation between innovation and the built environment at the urban level’. This PhD thesis was defended and published in 2016 at Delft University of Technology (TU Delft). The content corresponds to a study of 39 technology campuses, which was conducted in 2013 and was edited by members of TU Delft’s Campus Research Team, between February and April 2017. Author: dr. ir. Flavia T. J. Curvelo Magdaniel, post-doctoral researcher ‘The European Campus’ project, specialisation: campus development and innovation districts Editorial team: dr. ir. Alexandra C. den Heijer, leading researcher “Campus Research Team”, associate professor Real Estate Management, specialisation: (managing) university campuses ir. Monique H. Arkesteijn MBA, project manager, assistant professor and head of section Real Estate Management, specialisation: design and decision support prof. ir. Hans de Jonge, emeritus professor Real Estate Management, founder “Campus Research Team”, former department chair All members of the Campus Research Team are affiliated to the academic department of Management in the Built Environment (MBE) of TU Delft’s Faculty of Architecture and the Built Environment.
    [Show full text]
  • Place-Based Innovation Ecosystems
    Place-Based Innovation Ecosystems Espoo Innovation Garden and Aalto University (Finland) Gabriel Rissola, Fernando Hervás, Milena Slavcheva and Koen Jonkers 2017 EUR 28545 EN This publication is a Science for Policy report by the Joint Research Centre (JRC), the European Commission’s science and knowledge service. It aims to provide evidence-based scientific support to the European policymaking process. The scientific output expressed does not imply a policy position of the European Commission. Neither the European Commission nor any person acting on behalf of the Commission is responsible for the use that might be made of this publication. Contact information Name: Gabriel Rissola Address: Edificio EXPO, c/Inca Garcilaso 3, 41092, Seville, Spain Email: [email protected]; [email protected] Tel.: +34.954.488.423; +34.954.488.289 JRC Science Hub https://ec.europa.eu/jrc JRC106122 EUR 28545 EN PDF ISBN 978-92-79-67467-9 ISSN 1831-9424 doi:10.2760/949545 Print ISBN 978-92-79-67468-6 ISSN 1018-5593 doi:10.2760/31587 Luxembourg: Publications Office of the European Union, 2017 © European Union, 2017 The reuse of the document is authorised, provided the source is acknowledged and the original meaning or message of the texts are not distorted. The European Commission shall not be held liable for any consequences stemming from the reuse. How to cite this report: Rissola G., Hervas F., Slavcheva M. and Jonkers K., Place-Based Innovation Ecosystems: Espoo Innovation Garden and Aalto University (Finland), EUR 28545 EN, European Union, 2017, doi:10.2760/949545.
    [Show full text]
  • Nokia and the Adaptive Cycle of Change Arne Beentjes Universiteit Van Amsterdam
    Nokia and the Adaptive Cycle of Change Arne Beentjes Universiteit van Amsterdam Keywords. Nokia, adaptive cycle of change Introduction The first mobile phone I ever laid eyes on was the Nokia 3310. At that time (somewhere around 2002) Nokia was, in my eyes, the only manufacturer of mobile devices. Also in the beginning of time of the smartphones, Nokia was a market leader. I remember saying to a friend: “Wow! Nokia must be the biggest company in the world” (I was very young at that time). Yet today, you rarely see a Nokia smartphone. This is a great opportunity to dig into the history of Nokia in the past decennium and see where they made good and bad choices when it comes to their mobile phones. This paper describes the last 10 years of the Nokia mobile phones in the terms of the Adaptive Cycle of Change through the eyes of (a) consumer. 1. Equilibrium When Nokia launched the Nokia 1100 handset in 2003 it was both the best-selling mobile phone of all time as well as the best-selling consumer electronic product [1]. Nokia created small, robust and cheap devices; catchy because of the simplicity. At this stage there were a lot of companies developing mobile phones (LG, Motorola, Ericsson) so the competition was high. Because of the fast growth of technology Nokia knew, even though in a state of equilibrium, that they had to move forward. Staying with simple cell phones would lead to a decrease in market value. They focused on changing the look of cell phones and penetrated the smartphone market.
    [Show full text]
  • Competing in Times of Convergence: the Use of Strategic Alliances by Nokia, Apple and Google
    Competing in Times of Convergence: The Use of Strategic Alliances by Nokia, Apple and Google By Marina Shchipanova Master of Science Strategic Market Creation 27 October 2009 Copenhagen Business School Supervisor: Sigvald Harryson Department of Innovation and Organizational Economics 1 RESUME This thesis is focused on how firms use strategic alliances when competing in converging environments. I use a case study approach, combined with the research method of abduction. The companies chosen for case studies are Nokia, Apple and Google. In the recent years they have made some strategic choices that resulted in them becoming direct competitors. The industry where they are facing each other is mobile Internet services. An important element of their related strategies has been the use of strategic alliances. My goal is to explore and understand the motives behind their alliance strategies in the context of convergence. As the theoretical base of this thesis, I utilize theories on convergence, strategic alliances, and the compound product-service offering framework. I identify main points that would help me address the research question. For the empirical base, I use information on the case companies‘ strategies related to the mobile Internet services. Through the lens of the above mentioned theories, I identify the main trends and offer explanations on the industry developments and the alliance strategies. The main findings of this thesis are: 1) The case companies are now in direct competition with each other within the mobile Internet services industry. 2) The industry is undergoing a turbulent stage, accompanied by a search for a dominant platform. 3) The case companies are actively forming alliances with companies that possess complementary competences in the context of the industry.
    [Show full text]
  • Real Estate Annual Finland 2007
    scandinavian business magazine 6 • 2006 Real Estate & Architecture SPECIAL REPORT Espoo businesses benefit from future metro LAPLAND’S travel industry HELSINKI MAYOR Innovation and DKK 42,00 property development EUR 6,60 NOK 47,00 SEK 49,00 boost top performance YIT properties – value for money +*!&+#+! $# + '$% + + $+ %+!#+&$$ +"#!"#%$+$%+*!&#+$%$+! + +$++$#'+!" *+!&$+! +'!" +& + + % +% +$%#&%&#$+!+' '#! %+%+$+%+!#+#%+#+ +& +$*$%$+$#'$+ + .$+#$%+! $%#&%! !" *+ +%+!"#%$+!*+$!+ +%+ %+!& %#$+ +&$$ +(!#$+!#+"#!"#%*+ '$%!#$+$++$&""!#% +"#% #+ #% +"#!%+ '$% %+$!&%! $ !#+!#+ !#%! +!&%+!&#+)"#%$+"$+'$%+(((*%"#!"#%$+ +$!'#+%+ * (*$+ +(+(+'#+! +!&#+$+"#!$+!+-+"#!"#%$+,+'&+!#+! *- YIT Corporation Ltd / Property Business + ++ ++)+ ++ + (((*%"#!"#%$ Together we can do it. SOME THINGS JUST WORK BETTER WHEN THEY’RE STRAIGHT. VIAHELSINKI.COM The straightest way to Asia is via Helsinki Airport. 1 NORDICUM scandinavian business magazine 6 • 2006 editorial Publisher Baltic Sea dynamism will continue PubliCo Ltd Pälkäneentie 19 A Helsinki is located in the heart of the most dynamic economic area of Europe. The economies FI-00510 Helsinki of the Baltic countries and St Petersburg region are growing at a rate close to 10%, while it Finland Phone +358 9 686 6250 is estimated that Finland’s GDP growth will reach 5.5% in 2006 – a figure well above the Fax +358 9 685 2940 European average rate. [email protected] The Helsinki region has done particularly well – the “Daughter of the Baltic” has www.nordicum.com been ranked among the top three regions or cities in Europe, whether it is about safety, competitiveness or its innovative environment. In a recent study by Sheffield University Editor-in-Chief the Helsinki region (Uusimaa Province) was ranked number two after Brussels. All of Klaus Susiluoto Finland’s other regions also figured significantly in the rankings, so the Helsinki region is Editorial Coordinator not getting wealthier at the expense of other Finnish regions. Mirkka Rytilahti Stockholm and Copenhagen also did well in these statistics.
    [Show full text]
  • The Nokia Corporation and the Loss of Market Dominance in Mobile Phones, 2003– 2013
    Lamberg, Juha-Antti, University of Jyväskylä, FINLAND, [email protected] Lubinaitė, Sandra, TELIA Corporation, [email protected] Ojala, Jari, University of Jyväskylä, FINLAND, [email protected] Tikkanen, Henrikki, Aalto School of Business, [email protected] (forthcoming in Business History) The Curse of Agility: The Nokia Corporation and the Loss of Market Dominance in Mobile Phones, 2003– 2013 Author biographies: Dr. Juha-Antti Lamberg is a Professor of Strategy and Economic History at the University of Jyväskylä. His research focuses on strategy, the history of strategy, and industry evolution. He has published research in the Academy of Management Review, the Strategic Management Journal, the Journal of Management Studies, Industrial and Corporate Change, the Academy of Management Learning & Education, and other leading journals of the field. In recognition of the quality of his research, Prof. Lamberg won the Sloan Foundation’s Industry Studies Best Paper Prize in 2008, the Carolyn Dexter Award in 2009 at the Academy of Management Conference, and the Outstanding Article of the Year at the Academy of Management Learning & Education in 2015. Sandra Lubinaite is a former student in the Master’s Degree Program in International Business and Entrepreneurship at the University of Jyväskylä. Currently, she works at the Telia Corporation. Her research focuses on Nokia’s technology management from 2000–2013. Dr. Jari Ojala is a Professor of History and a Chair of the Department of History and Ethnology. Prof. Ojala specializes in comparative business history. His research has been published in journals such as the European Review of Economic History, Business History, Industry and Innovation, Management & Organizational History, the International Journal of Maritime History, and the Journal of Management History.
    [Show full text]