INSTALLATION INSTRUCTIONS PREVENTATIVE MAINTENANCE To ensure the full benefit of yourTORLYS EverWood Vista floor and to TORLYS EVERWOOD VISTA extend its beauty for years to come, we recommend the following preventative maintenance suggestions: DEAR CUSTOMER, You have purchased a high quality TORLYS EverWood Vista Floor, well • Install floor protectors on furniture legs to protect against scratches suited for all residential rooms including bathrooms.* Please take a moment and dents. These furniture pads should have no wrinkles and be made of to review the installation instructions and plan your installation carefully. soft, non-staining material (e.g. felt pads). For heavy pieces of furniture (e.g. couches) the use of coaster-cups is recommended. IMPORTANT * In bathroom installations, the expansion gap must be • Do not drag furniture or other heavy objects on the floor. Avoid high filled with silicone sealant. heels or shoes that need repair. Some types of high heel shoes can severely damage the surface of any floor covering. For damages that GENERAL GUIDELINES require plank replacement, a tool, the TORLYS Bulldog, is available SET UP through your dealer. To ensure you have sufficient material on hand, calculate the total area of • Close your curtains or blinds where continuous or extreme sunlight the room and add 5% of material to allow for custom cutting. Twenty-four will shine on your floor. Also UV protection in windows will help with the hours prior to installation, place the closed packages in the middle of the performance of your furnishings. A combination of heat and sunlight room, NEVER against a wall or in a corner. Do not install TORLYS EverWood can cause most furnishings and flooring to fade or change colour. Vista until it is acclimatized to the required room temperature of • Sweep and vacuum floor regularly. Use TORLYS Maintenance Kit with 60°F - 70°F (16°C - 21°C). Inspect each plank before installation. If you dust mop. find any defects, do not use the plank. Contact your supplier immediately. • Avoid sand and grit build up. Please Note: The TORLYS Warranty does not cover labour for installation of planks with visible defects. Use protective non-stain mats or rugs at doorways and areas of heavy wear. For dry maintenance, use a dust mop, vacuum cleaner or dry cloth. PREPARATION For damp maintenance, use the TORLYS Natural Glow Maintenance Kit, Remove existing carpet, baseboards, quarter-rounds and thresholds and available from your Authorized Dealer, and follow the maintenance undercut door jambs, using a piece of flooring material as a guide. Repair instructions on the container. Basic cleaning is with a damp cloth. all defects in the sub-floor. Additional expansion and contraction can be Excess water can cause a slip and fall hazard. achieved by undercutting drywall. CHECK THAT: IMPORTANT • The job-site has been cleaned and cleared of debris that could To keep your warranty valid, use TORLYS recommended potentially damage the finish of your TORLYS floor. maintenance products and follow TORLYS maintenance instructions. For Residential Maintenance go to: www.torlys.com/residential/ • The doors can still open and close after installing the floor. customer-care/product-care/ • Doors may have to be cut to supply sufficient clearance. For Commercial Maintenance go to: www.torlys.com/wp-content/ • The door jambs may need to be adapted to install the floor under them. uploads/2016/02/TORLYS_EverWood_EverTile_Maintenance_ Commercial_EN.pdf • For aesthetic appearance we suggest that you measure the width of the room to ensure that the width of the pieces of the first and last row is FLOATING METHOD approximately the same and not less than 2” (5cm). Cut the width of the Prepare the subfloor. The use of an underlay for the floating installation of pieces of the first and last row as needed. TORLYS EverWood Vista is not mandatory, but that will require a LAYOUT subfloor in pristine conditions, as per TORLYS installation requirements. The floor should be installed from several cartons at the same time, TORLYS recommends the use of TORLYS LV-Pro™ or TORLYS XV™ Underlay; shuffling planks to insure colour and shade mix. If possible, lay the planks TORLYS Safe and Sound or TORLYS CorkPlus may also be used. parallel to the source of light. The ideal environment is a temperature of One layer of 6mil poly is mandatory for installations using TORLYS CorkPlus 60°F - 70°F (16°C - 21°C). over concrete subfloors. The floor will be stronger and more stable if the joints are staggered at Do not glue planks together. least 12” (30cm) in each row. Staggered or irregular joints result in less TOOLS waste and enhance the overall appearance of the floor. Do not stair step • Hammer (1 lb.) the flooring across the room. A minimum of 1/8” (3.2mm) expansion • Tape Measure wedges must be used on all walls to allow for proper expansion/contraction • Pencil space. The wedges should be removed after the flooring installation has • 3/8’’ (10mm) Wedges* been completed, and the expansion/contraction space should be covered • Tapping Block* by baseboard, quarter round, and/or drywall (if wall is undercut). • Last-Board Puller * Note • Saw, utility knife Never hit the planks directly with your hammer or rubber mallet. Always *Note: available in a TORLYS Installation Kit use a TORLYS Tapping Block or TORLYS Bulldog Tool** to protect the **OPTIONAL: for ease of installation and repairs use TORLYS Bulldog. edges of the planks. Make sure the Tapping Block is in good condition. When sawing pieces off the planks, use a fine-toothed hand saw, jigsaw, Hold Tapping Block down when using it. Gently tap all planks into their chopsaw, guillotine or utility knife. final locking position.
1 – TORLYS EverWood Vista Installation Instructions SUBFLOORS Match Transition Mouldings (e.g. Reducers) Repair any defects in the subfloor. Installation over an uneven subfloor For the best appearance compare the transitions mouldings and will cause premature damage to floor and make the floor feel unstable. flooring before installation, identify the flooring that best matches All subfloors must be clean, firm, flat (within 3/16” – 4.8mm in 10ft – 3m), the moulding for colour and grain, set them aside and then install dry (less than 3% moisture on concrete, 10% or less on plywood) and them as needed. smooth. You can lay the planks over a solid and stable subfloor material. It is essential that the crawl space under wood subfloors is sufficiently SPECIAL INSTALLATION REQUIREMENTS ventilated. Remove any obstacles and provide sufficient ventilation. Areas of flooring in direct sunlight, that will be exposed to heat over 30 degrees Celsius and up to 38 degrees Celsius (86 degrees Fahrenheit A 6-mil/0.15mm poly vapour barrier must be installed on crawl space to 100 degrees Fahrenheit) will be installed with TORLYS Smart Tape. floor. A freshly poured concrete slab must dry for at least 1 week per TORLYS Smart Tape is required to extend out as far as the flooring that is centimetre thickness, up to 4cm (1-5/8”), and 2 weeks per centimetre exposed to the high temperature. thickness above 4cm, with sufficient ventilation. A 6-centimetre (2-7/16”) concrete slab must therefore dry out for a minimum of 8 weeks. For installations where perimeter flooring will either butt to adjoining flooring or where the sides of floor will not be covered by a finished trim, use TORLYS INSTRUCTIONS Smart Tape on first three rows of flooring (or the width of 3 rows of flooring 1) GENERAL if taping the short ends). TORLYS Uniclic EverWood is a revolutionary system for installing flooring using an ingenious tongue and groove system to ‘’lock’’ the planks together. Application of TORLYS Smart Tape • Make sure subfloor is clean, dust-free and dry. IMPORTANT • Apply TORLYS Smart Tape to subfloor where flooring will be placed. Use a hammer and the special TORLYS Tapping Block or TORLYS Apply tape perpendicular to the length of flooring, every 10 inches. Bulldog tool. Never use any other tapping block, as it may damage the planks. • When TORLYS Smart Tape is installed do not remove backing paper until flooring is ready to be installed. Use a TORLYS “Last-Board Puller” to pull • Do not apply any pressure on flooring till plank is completely installed. exposed joints tight, where a tapping block and hammer will not fit. For a short edge, use You will not be able to use the TORLYS Bulldog tool to repair flooring several small taps until the planks click together that is taped in place or has no room for expansion. completely. For a long edge, and if you cannot angle-click the planks (e.g. when installing A floor that has all 4 sides taped in place, will not be repairable with the final row) tap planks together gradually. Begin TORLYS Bulldog. tapping lightly at the corner of a plank until the 3) THE FIRST ROWS joint has clicked together. Repeat the process approximately every 12” (30cm) Saw off the tongue of the first plank, both on until the entire long edge of the plank has clicked in with the next plank. I the short as well as the long edge. For all other Never attempt to knock the joint into place with one hit. first-row planks cut off the tongue on the long For the best results, follow the installation instructions and use only: edge (Photo I). Orient the first plank in the left corner of the room. Maintain a minimum A) TORLYS INSTALLATION KIT spacing from the wall of 1/8” (3.2mm), using (Wedges, TORLYS tapping block and last-board puller) wedges. Lay the planks with the tongue side (I) B) TORLYS MAINTENANCE PRODUCTS facing the wall in order to use the tongue/ II (Dust Mop, TORLYS Natural Glow (PH Neutral) Cleaner) groove system. Lay the first row along the wall (note that an expansion/contraction area of C) TORLYS Bulldog Tool minimum 1/8” (3.2mm) must be provided at the 2) CORRECT INSTALLATION wall, as well as at all columns, heating pipes, A minimum of 1/8” (3.2mm) expansion/contraction gap must be provided doorframes, etc.) at all walls, around pipes and at thresholds. These gaps may be covered IMPORTANT III by a moulding that is not fixed to the EverWood Vista floor, but to the wall. Turn the plank inclined with the end joint into Begin installing the floor from the left the already laid plank. Click the two together. corner of the room. Always remember that A Ensure that the planks of the first row are the easiest way to install the floor is by B straight (II). placing the tongue (A) into the groove (B). The cut piece from the first row becomes the Lift plank being installed to 20-30 degree IV starting piece for another row. Install the cut angle and keep tongue of the plank in the edge facing the wall, with the expansion wedge groove of installed plank. With gentle pressure and a gentle rocking in place. Now angle this piece and click it into motion push the plank down. Finish locking the plank with a tap into the first plank of the first row. The cut pieces place using a tapping block or Bulldog tool. should be a minimum of 8” (20cm) in length TRANSITION MOLDINGS (III). Continue the second row with a full piece, Installation can not exceed 80’ (25 meters) in any direction, without the placing the tongue of the long side into the groove of first row piece(IV) . mandatory use of transition mouldings. When installing without a Move the end joints together until they are approximately 1/4’’ (6mm) Transition Moulding, a small bead of silicone, or similar caulking, can apart. Click the plank lengthwise into place. For the short and long edge, finish the edge. use the tapping block and a number of smaller taps until the planks lock into place completely. Do not attempt to knock the joint into place with one hit. Continue this method for each plank, covering the entire width of the room.
2 – TORLYS EverWood Vista Installation Instructions PLEASE NOTE that the stagger between the head joints should be CHECK THAT: minimum 12” (30cm). Cut the last planks of each row leaving a minimum • The job-site has been cleaned and cleared of debris that could 1/8” (3.2mm) gap to the wall. potentially damage the finish of your TORLYS floor. 4) THE FINAL ROW • The doors can still open and close after installing the floor. Measure and cut the planks of the final row so that there is a minimum • Doors may have to be cut to supply sufficient clearance. 1/8” (3.2mm) expansion/contraction space between the final row and the wall. These planks will be angled and tapped into the last row using • The door jambs may need to be adapted to install the floor under them. the Last-Board Puller or Bulldog Tool. Knock short edges together using • For aesthetic appearance we suggest that you measure the width of the TORLYS Tapping Block. room to ensure that the width of the pieces of the first and last row is 5) UNDER DOOR FRAMES approximately the same and not less than 2” (5cm). Cut the width of the Saw the planks so that after installation there is a minimum 1/8” (3.2mm) pieces of the first and last row as needed. expansion/contraction gap. This expansion/contraction gap can be LAYOUT covered by undercutting the door jamb. If you cannot rotate this plank, The floor should be installed from several cartons at the same time, use the TORLYS Tapping Block and hammer to tap the planks together. shuffling planks to insure colour and shade mix. If possible, lay the planks TORLYS has designed a special tool for this type of installation: parallel to the source of light. The ideal environment is a temperature of the TORLYS Bulldog. 60°F - 70°F (16°C - 21°C). 6) COMPLETING THE INSTALLATION The floor will be stronger and more stable if the joints are staggered at After installing your floor, you can immediately walk on it and begin the least 12” (30cm) in each row. Staggered or irregular joints result in less final touches. This is one of the major benefits of the glueless system. waste and enhance the overall appearance of the floor. Do not stair step Remove all spacer blocks and install baseboards and/or quarter-rounds. the flooring across the room. A minimum of 1/8” (3.2mm) expansion Never attach the baseboard to the floor itself. You need to allow the floor wedges must be used on all walls to allow for proper expansion/contraction to expand and contract underneath the baseboard. Finish around the space. The wedges should be removed after the flooring installation has pipes with rosettes, silicone or similar caulking. Where no mouldings or been completed, and the expansion/contraction space should be covered baseboards can be installed, or where undercutting is not an option, fill by baseboard, quarter round, and/or drywall (if wall is undercut). the expansion/contraction gap with silicone or similar caulking. Note 7) RADIANT HEAT APPLICATION Never hit the planks directly with your hammer or rubber mallet. Always TORLYS EverWood Vista floors are guaranteed for installation over use a TORLYS Tapping Block or TORLYS Bulldog Tool** to protect the radiant-heated sub-floors. For details and limitations, please check the edges of the planks. Make sure the Tapping Block is in good condition. “TORLYS Flooring Warranty and Instructions for installation over radiant- Hold Tapping Block down when using it. Gently tap all planks into their heated sub-floors”. Visit our website at: www.torlys.com/wp-content/ final locking position. uploads/2016/02/TORLYS_Radiant_Heat_Warranty_Installation_ Marquee_EN.pdf for detailed information. PREVENTATIVE MAINTENANCE To ensure the full benefit of yourTORLYS EverWood Vista floor and * GLUE DOWN METHOD to extend its beauty for years to come, we recommend the following * Use TORLYS Solvent-Free, Acrylic Adhesive. preventative maintenance suggestions: A high quality polyurethane flooring adhesive may also be used. Follow • Install floor protectors on furniture legs to protect against scratches the glue manufacturer’s recommended site conditions and trowel size. and dents. These furniture pads should have no wrinkles and be made of soft, non-staining material (e.g. felt pads). For heavy pieces of furniture SET UP (e.g. couches) the use of coaster-cups is recommended. To ensure you have sufficient material on hand, calculate the total area of the room and add 5% of material to allow for custom cutting. Twenty-four • Do not drag furniture or other heavy objects on the floor. Avoid high hours prior to installation, place the closed packages in the middle of the heels or shoes that need repair. Some types of high heel shoes can room, NEVER against a wall or in a corner. Do not install TORLYS EverWood severely damage the surface of any floor covering. For damages that Vista until it is acclimatized to the required room temperature of 60°F require plank replacement, a tool, the TORLYS Bulldog, is available - 70°F (16°C - 21°C). Inspect each plank before installation. If you find any through your dealer. defects, do not use the plank. Contact your supplier immediately. • Close your curtains or blinds where continuous or extreme sunlight Please Note: The TORLYS Warranty does not cover labour for will shine on your floor. Also UV protection in windows will help with the installation of planks with visible defects. performance of your furnishings. A combination of heat and sunlight can cause most furnishings and flooring to fade or change colour. PREPARATION Remove existing carpet, baseboards, quarter-rounds and thresholds and • Sweep and vacuum floor regularly. Use TORLYS Maintenance Kit with undercut door jambs, using a piece of flooring material as a guide. Repair dust mop. all defects in the sub-floor. Additional expansion and contraction can be • Avoid sand and grit build up. achieved by undercutting drywall. Use protective non-stain mats or rugs at doorways and areas of heavy wear. For dry maintenance, use a dust mop, vacuum cleaner or dry cloth. For damp maintenance, use the TORLYS Natural Glow Maintenance Kit, available from your Authorized Dealer, and follow the maintenance instructions on the container. Basic cleaning is with a damp cloth. Excess water can cause a slip and fall hazard.
3 – TORLYS EverWood Vista Installation Instructions IMPORTANT Use a TORLYS “Last-Board Puller” to pull To keep your warranty valid, use TORLYS recommended exposed joints tight, where a tapping block and maintenance products and follow TORLYS maintenance instructions. hammer will not fit. For a short edge, use For Residential Maintenance go to: www.torlys.com/residential/ several small taps until the planks click together customer-care/product-care/ completely. For a long edge, and if you cannot For Commercial Maintenance go to: www.torlys.com/wp-content/ angle-click the planks (e.g. when installing uploads/2016/02/TORLYS_EverWood_EverTile_Maintenance_ final row) tap planks together gradually. Begin Commercial_EN.pdf tapping lightly at the corner of a plank until the joint has clicked together. Repeat the process approximately every 12” (30cm) until the entire long TOOLS edge of the plank has clicked in with the next plank. • Hammer (1 lb.) Never attempt to knock the joint into place with one hit. • Tape Measure • Pencil For the best results, follow the installation instructions and use only: • 3/8’’ (10mm) Wedges* A) TORLYS INSTALLATION KIT • Tapping Block* (Wedges, TORLYS tapping block and last-board puller) • Last-Board Puller * • Saw, utility knife B) TORLYS MAINTENANCE PRODUCTS • 1/16” x 1/16” x 1/16” Square Notch Trowel (Dust Mop, TORLYS Natural Glow (PH Neutral) Cleaner) *Note: available in a TORLYS Installation Kit C) TORLYS Bulldog Tool **OPTIONAL: for ease of installation and repairs use TORLYS Bulldog. 2) CORRECT INSTALLATION When sawing pieces off the planks, use a fine-toothed hand saw, jigsaw, A minimum of 1/8” (3.2mm) expansion/contraction gap must be provided chopsaw, guillotine or utility knife. at all walls, around pipes and at thresholds. These gaps may be covered by a moulding that is not fixed to the EverWood floor, but to the wall. SUBFLOORS Repair any defects in the subfloor. Installation over an uneven subfloor Begin installing the floor from the left will cause premature damage to floor and make the floor feel unstable. corner of the room. Always remember that A All subfloors must be clean (Free from dust, dirt, oil, grease, paint, curing the easiest way to install the floor is by B compounds, concrete sealers, loosely bonded toppings, old adhesives placing the tongue (A) into the groove (B). residue and any other substance that may prevent or reduce adhesion. Lift plank being installed to 20-30 degree If the surfaces contain these substances, they must be mechanically angle and keep tongue of the plank in the removed.), firm, stable, flat (within 3/16” – 4.8mm in 10ft – 3m), dry groove of installed plank. With gentle pressure and a gentle rocking (less than 3% moisture on concrete, 10% or less on plywood) and smooth. motion push the plank down. Finish locking the plank with a tap into You can lay the planks over a solid and stable subfloor material*. place using a tapping block or Bulldog tool. *Expansion joints allow for movement between two concrete slabs. If You will not be able to use the TORLYS Bulldog tool to repair flooring that flooring is required to be installed over a concrete expansion joint, flooring is glued down. should be cut on top of that expansion joint and the width of that cut 3) THE FIRST ROWS should be enough to accommodate the type of transition moulding selected. Start spreading the TORLYS glue using the recommended 1/16” x 1/16” x Note this gap or any exposed edge can be finished with a small bead of 1/16” Square Notch Trowel*. Hold the trowel at a 60 degree angle to the silicone or similar caulking. subfloor, making sure the subfloor is covered 100% with adhesive and no void spots appear other than the valley bottoms created by the trowel - Warning: Do not install over existing floating or glue down floors. these areas will fill in when the flooring is installed. Only apply as much It is essential that the crawl space under wood subfloors is sufficiently adhesive as can be installed within 30 to 45 minutes. ventilated. Remove any obstacles and provide sufficient ventilation. A NOTE: *Replace trowels with worn notches. Do not re-notch 6-mil/0.15mm poly vapour barrier must be installed on crawl space floor. worn notches. A freshly poured concrete slab must dry for at least 1 week per centimetre thickness, up to 4cm (1-5/8”), and 2 weeks per centimetre thickness Install flooring immediately, pressing firmly into the adhesive bed to above 4cm, with sufficient ventilation. A 6-centimetre (2-7/16”) concrete ensure that all ridges are compressed into a uniform layer. slab must therefore dry out for a minimum of 8 weeks. Saw off the tongue of the first plank, both on INSTRUCTIONS the short as well as the long edge. For all other I 1) GENERAL first-row planks cut off the tongue on the long TORLYS Uniclic EverWood is a revolutionary system for installing flooring edge (Photo I). Orient the first plank in the left using an ingenious tongue and groove system to ‘’lock’’ the planks corner of the room. Maintain a minimum together. spacing from the wall of 1/8” (3.2mm), using wedges. Lay the planks with the tongue side (I) IMPORTANT facing the wall in order to use the tongue/ Use a hammer and the special TORLYS Tapping Block or TORLYS groove system. Lay the first row along the wall (note that an expansion/ Bulldog tool. Never use any other tapping block, as it may damage contraction area of minimum 1/8” (3.2mm) must be provided at the wall, the planks. as well as at all columns, heating pipes, doorframes, etc.)
4 – TORLYS EverWood Vista Installation Instructions IMPORTANT 5) UNDER DOOR FRAMES II Turn the plank inclined with the end joint into Saw the planks so that after installation there is a minimum 1/8” (3.2mm) the already laid plank. Click the two together. expansion/contraction gap. This expansion/contraction gap can be Ensure that the planks of the first row are covered by undercutting the door jamb. If you cannot rotate this plank, straight (II). use the TORLYS Tapping Block and hammer to tap the planks together. The cut piece from the first row becomes the TORLYS has designed a special tool for this type of installation: starting piece for another row. Install the cut III the TORLYS Bulldog. edge facing the wall, with the expansion wedge 6) COMPLETING THE INSTALLATION in place. Now angle this piece and click it into After the floor adhesive has set, you can remove all spacer blocks and install the first plank of the first row. The cut pieces baseboards and/or quarter-rounds. Never attach the baseboard to the should be a minimum of 8” (20cm) in length floor itself. You need to allow the floor to expand and contract underneath (III). Continue the second row with a full piece, the baseboard. Finish around the pipes with rosettes or silicone seal. placing the tongue of the long side into the Where no mouldings or baseboards can be installed, or where undercutting groove of first row piece (IV). Move the end IV is not an option, fill the expansion/contraction gap with silicone seal. joints together until they are approximately 1/4’’ (6mm) apart. Click the plank lengthwise 7) TORLYS ADHESIVE COVERAGE into place. For the short and long edge, use the 125 - 150 sq.ft./US gallon, with the recommended 1/16” x 1/16” x 1/16” tapping block and a number of smaller taps square notch trowel. until the planks lock into place completely. 8) RADIANT HEAT APPLICATION Do not attempt to knock the joint into place with one hit. Continue this TORLYS EverWood Vista floors are guaranteed for installation over method for each plank, covering the entire width of the room. radiant-heated sub-floors. For details and limitations, please check the “TORLYS Flooring Warranty and Instructions for installation over radiant- PLEASE NOTE that the stagger between the head joints should be heated sub-floors”. Visit our website at: www.torlys.com/wpcontent/ minimum 12” (30cm). Cut the last planks of each row leaving a minimum uploads/2016/02/TORLYS_Radiant_Heat_Warranty_Installation_ 1/8” (3.2mm) gap to the wall. Marquee_EN.pdf for detailed information. 4) THE FINAL ROW Measure and cut the planks of the final row so that there is a minimum IMPORTANT: Maintain the floor temperature 60°F -65°F (15°C - 20°C) 1/8” (3.2mm) expansion/contraction space between the final row and the for 24-hours before, during and 48-hours after installation. Temperature wall. These planks will be angled and tapped into the last row using the of subfloor should not exceed 85°F (30°C). Lastboard Puller or Bulldog Tool. Knock short edges together using TORLYS Tapping Block. Head Office: 1900 Derry Road E., Mississauga, Ontario, Canada L5S 1Y6 IMPORTANT: Immediately after installation floor must be rolled www.torlys.com with a 100 pound roller.
5 – TORLYS EverWood Vista Installation Instructions
TORLYS EverWood VISTA 20-Year Residential Warranty
TORLYS EverWood VISTA floors are covered by a 20-Year Residential Wear, Stain and Water Warranty, and a Lifetime Structural and Joint Integrity / No Gapping Warranty. This warranty applies to the original end user, is not transferable, and covers only approved, interior, product applications. Please note that this warranty is valid from the date of purchase as shown on the consumer’s invoice, starting January 1st 2016. These warranties are valid only if proper installation and maintenance procedures, are followed. Check with TORLYS Inc. (1-800-461-2573 or www.torlys.com) for detailed information. This Warranty is not pro rata!
TORLYS EverWood VISTA floors are guaranteed for installation over radiant-heated sub-floor-floors. For details and limitations, please check the “TORLYS Flooring Warranty and Instructions for installation over radiant-heated sub-floors”.
1. Wear-through Warranty The guarantee is restricted to wear on the surface of the planks. The wear must be readily visible and measure a minimum of 1.4 square centimeters (0.5 square inches) and cannot be the result of abusive conditions or accidents such as, but not limited to, damage caused by severe impact, scratching or cutting, or faulty maintenance. Gloss reduction is not considered wear.
2. Stain Warranty Regular household products (such as food, beverages and daily-use cleaning products) will not stain your TORLYS EverWood VISTA flooring.
3. Water Warranty The water warranty specifies that under normal use and following TORLYS maintenance procedures, TORLYS EverWood VISTA flooring will not delaminate or swell visibly (Swell Rate of <1% of the product’s original thickness; as per ANSI / NALFA LF 01-08).
4. Lifetime Structural Warranty We guarantee that this product is free from manufacturing defects and will remain free of these defects for as long as you own your residence.
5. Lifetime Joint Integrity Warranty / No Gapping Warranty* * When temperature at the surface of the flooring does not exceed 100°F – 38°C, and TORLYS Smart Tape is used, in areas exposed to direct sunlight, as per the EverWood VISTA installation instructions.*** ***Note: when EverWood VISTA is installed glued down, the use of the TORLYS Smart Tape is not required. The joint will remain secure and the planks or tiles will not come apart. Note: All TORLYS floors are engineered to minimize gapping. Minor gapping (up to 0.2mm or 0.01 inches), without the unlocking of the planks or tiles, may occur and is not considered a defect.
Important: gaps/open joints on TORLYS EverWood VISTA, that have been installed floating, can be closed with the use of the TORLYS Bulldog® Easy Plank Replacer.
Exclusions
The following are expressly excluded from the present guarantee:
Rev: 08/29/2016 1
1. Defects or damage caused by installation that does not comply with TORLYS EverWood VISTA recommended installation procedures (for details please check our web page at www.torlys.com). Any failure as a result of improper installation is the sole responsibility of the flooring contractor and/or installer.
2. Inadequate product choice for the flooring use conditions.
3. Damage due to improper maintenance. Refer to the TORLYS Maintenance Instructions, or contact TORLYS Inc. (1-800-461-2573) for recommended products.
4. Unapproved modification or repair.
5. Damage due to exposure to excessive heat.
6. Accidents or misuse.
7. This warranty does not cover denting, soiling or abuse caused by items such as stiletto heels, golf shoes or pets.
8. Replacement of materials, which have been installed, and that contain obvious visual defects.
9. Dissatisfaction with colour, shade or texture variations from samples or printed colour illustrations, to actual product runs.
10. Damage caused by scratches, gouges, scuffs, punctures, tears, indentations, burns, lack of proper furniture rests; improper storage or incident such as fire, flood or abuse. Note: Sliding heavy furniture or appliances may permanently damage your TORLYS EverWood VISTA floor.
11. Problems caused by hydrostatic pressure.
12. Discoloration caused by the use of rubber-backed mats, or any other mats not identified / labelled as non- staining.
13. Non-TORLYS adhesive failures (in cases when EverWood VISTA is glued-down).
14. Expenses related to the moving of furniture or appliances, and general loss of use and any related expenses
15. This warranty only applies to TORLYS brand, first quality products.
16. Responsibility under this warranty only applies to hidden defects. These are defects that were not visible before or during the installation of the floor.
How to Make a Claim
Notify the dealer who sold you the material promptly, in writing. You must supply proof of purchase. Include the product name, quantity involved and installation costs (if applicable.)
Once the dealer verifies the claim, the retailer will notify a TORLYS representative and if necessary, an inspection will be arranged. If you are unable to contact your dealer or are not satisfied with the dealer’s recommendation, please contact TORLYS at 1 800 461-2573 – ext. 2376.
If a product defect is verified, TORLYS will arrange with the respective dealer for the repair or replacement of the defective portion of the floor. If the floor needs to be replaced partially or in whole, the replacement material will be the same design and coloration as the original. If the original flooring is no longer available, then other TORLYS flooring product of similar type and of equal or higher value will be supplied. TORLYS will repair or replace a floor one time during the life of its Warranty. Rev: 08/29/2016 2
Disclaimer TORLYS Inc. excludes and will not pay consequential damages (any loss of time, inconvenience, expenses, costs, etc.) under this Warranty. Repair or replacement of flooring material is the sole remedy. This Warranty includes the cost of labour only if professionally installed, or the replacement of defective floorboards only, when the homeowner to whom this Warranty applies did the installation.
TORLYS Inc. offers no warranty, express or implied, other than the one described herein; including any warranty of merchantability or suitability of the product for a particular purpose, and no other remedies shall be available except for those provided herein. This Warranty shall not be deemed to have failed its essential purpose while TORLYS Inc. is willing to repair or replace defective goods.
docs/warranties/29MAug2016
TORLYS Inc. www.torlys.com Head Office: 1900 Derry Road E., Mississauga, ON L5S 1Y6
Rev: 08/29/2016 3
Installation Instructions
EverWoodTM Vista – Glue-down DEAR CUSTOMER, Please take a moment to review these PREPARATION installation instructions and plan your installation carefully. Remove any existing flooring, baseboards, quarter-rounds and thresholds and undercut door jambs, using a piece of flooring material as a guide. Repair all defects in the TORLYS EverWoodTM Vista can be installed in 3-season homes (from -22°F to 122°F / -30°C to 50°C). subfloor. All existing residual adhesive shall be removed or Thermal shock - very rapid and extreme changes in covered with a high quality self-leveling compound temperature - may cause damage to the floor. The use of designed for this purpose.* a continuous vapour barrier and proper insulation is (Important: Old adhesives may contain asbestos. mandatory in the crawl space. For specific removal instructions, please refer to the Resilient Floor Covering Institute’s publication Recommended Work Practices for Removal of Resilient Closed-in porches, solariums, screened in gazebos - ALL of Floor Coverings). these can experience rapid and unbalanced changes in the interior environment that cannot be properly *Manufacturers such as Mapei have products that meet controlled. Installation under these conditions is NOT these criteria for self-leveling and should be contacted for recommended. further information.
IMPORTANT: In bathroom installations, the expansion CHECK THAT: gap must be filled with flexible silicone sealant. • The job-site has been cleaned and cleared of debris that could potentially damage the finish of your TORLYS SET UP floor. To ensure you have sufficient material on hand, calculate • The doors can still open and close after installing the the total area of the room and add 5% of material to allow floor. for custom cutting. Forty-eight hours prior to installation, • Doors may have to be cut to supply sufficient clearance. place the closed packages of flooring and the adhesive, in • The door jambs may need to be adapted to install the the middle of the room, NEVER against a wall or in a floor under them. corner, nor near hot or cold air-vents or in direct sunlight. • For aesthetic appearance we suggest that you measure Do not open the packages until you are ready to begin the width of the room to ensure that the width of the installation. Flooring is to be stored on a flat floor to pieces of the first and last row is approximately the prevent distortion. same and not less than 2” (5cm). Cut the width of the Do not install TORLYS EverWoodTM Vista until it is pieces of the first and last row as needed. acclimatized to the required room temperature of 60°F - 70°F (16°C - 21°C); the relative humidity (RH) in the air TOOLS should be between 35% and 65%. The required room • Last-Board Puller* • Hammer (1 lb.) temperature should be maintained for 48-hours before, during and 5 days after installation. Temperature of • Tapping Block* • Tape Measure subfloor should never exceed 80°F (27°C). • 3/8” (10mm) Wedges* • Pencil • Saw, Utility Knife • Floor scraper Inspect each plank before installation. If you find any defects, do not use the plank. Contact your supplier • The appropriate trowel size for the adhesive used immediately. • 100 pound three-section roller When sawing pieces off the planks, use a fine-toothed Please Note: The TORLYS Warranty does not cover labour hand saw, jigsaw, chop-saw, guillotine or utility knife. for installation of planks with visible defects. *Note: available in a TORLYS Installation Kit
OPTIONAL: for ease of installation use TORLYS BulldogTM Tool.
TORLYS EverWoodTM Vista - Glue-down 1 Installation Instructions – REV. : 07/Oct/2019
Installation Instructions
SUBFLOORS LAYOUT Repair any defects in the subfloor. Subfloor irregularities The floor should be installed from several cartons at the should be repaired using a cement-based polymer- same time, shuffling planks to ensure colour and shade modified floor leveling compound. Installation over an mix. The ideal environment is a temperature of 60°F - 70°F uneven subfloor will cause premature damage to the floor (16°C - 21°C) and the RH in the air should be between 35% and make the floor feel unstable. All subfloors must be and 65% - these conditions should be kept constant while clean, free of dust, grease, paints, oils, curing compounds, the adhesive achieves full bond strength (approximately 5 sealers, or any other foreign material which may interfere days). with proper adhesion. All subfloors must be firm, flat (within 1/8” – 3.2mm in 6ft – 1.8m or 3/16” - 4.8mm in Match Transition Mouldings (e.g. Stair Nosing) 10ft - 3m), smooth and dry. The moisture on concrete slabs For the best appearance compare the transition must be less than or equal to 80% RH with in-situ probes as mouldings and flooring before installation, identify the per ASTM F2170, 12% or less on plywood. pieces that best match the mouldings for colour and grain, set them aside and then install them as needed. Self-Levelling Compounds should be obtained from a Note: If using flush-mount stair nosing in conjunction quality manufacturer that provides a warranty for this with this flooring, do not commence installation before product's use as a flooring underlayment. Failure to have referring to the stair nosing instructions; for details go to: quality floor levelling will result in adhesion failure, ridging www.torlys.com. over underlayment joints or discolouration of floor planks. Follow the flooring adhesive manufacturer’s recommended The floor will be stronger and more stable if the joints are substrate requirements. staggered at least 12” (30cm) in each row. Staggered or irregular joints result in less waste and enhance the overall It is essential that the crawl space under subfloors is appearance of the floor. Do not stair step the flooring sufficiently ventilated. Remove any obstacles and provide across the room. sufficient ventilation. A 6-mil/0.15mm poly vapour barrier must be installed on crawl space floor. A minimum of 1/8” (3.2mm) expansion wedges must be used on all walls and vertical obstructions to allow for Expansion Joints on Concrete Slabs: Expansion joints allow proper expansion/contraction space. The wedges should for movement between two concrete slabs. be removed after the flooring installation has been If flooring is required to be installed over a concrete completed, and the expansion/contraction space should be expansion joint, flooring should be cut on top of that covered by baseboard, quarter round, and/or drywall (if expansion joint and the width of that cut should be enough wall is undercut). to accommodate the type of transition moulding selected. Note: Never hit the planks directly with your hammer or Note: this gap or any exposed edge can be finished with a rubber mallet. Always use a TORLYS Tapping Block or small bead of flexible silicone. Holes, grooves and other TORLYS BulldogTM Tool to protect the edges of the planks. imperfections should be filled with a high-quality polymer- Make sure the Tapping Block is in good condition. Hold modified cement-based patching compound. Tapping Block down when using it. Gently tap all planks into their final locking position. Non-Recommended Subfloors: Particleboard, flakeboard, chipboard, and any other similar products with low dimensional stability, variable porosity, etc., GLUE-DOWN PROCEDURES should not be used as subfloors for gluing down TORLYS EverWoodTM Vista. Use only underlayments specifically Select which type of adhesive you will use based on your designed for use under resilient floors. installation requirements. Do not install TORLYS EverWoodTM Vista over any existing TORLYS Smart Glue is a wet-set adhesive, allowing for carpet, resilient* or floating floor covering. some adjustment during installation (working time approximately 45 minutes); forms a stronger, permanent *Beware that old resilient flooring may contain asbestos bond. Must be used on vertical (eg., risers or walls) or and products with asbestos will require specialized ramp applications. removal.
TORLYS EverWoodTM Vista - Glue-down 2 Installation Instructions – REV. : 07/Oct/2019
Installation Instructions
TORLYS Pressure Sensitive Adhesive is a dry-lay adhesive, INSTRUCTIONS giving excellent initial grab – allowing you to immediately 1) GENERAL stand on the installed floor. Has excellent working time (4 hours). Adjustment after placement is difficult. Should not Use a hammer and the special TORLYS Tapping Block be used on vertical (eg., risers or walls) or ramp (positioned as shown in diagram below) or TORLYS applications. BulldogTM tool. Never use any other tapping block, as it may damage the planks. IMPORTANT: Flash/open time is the waiting time required before installing flooring. Working time is the window of Use a TORLYS “Last-Board Puller” time for the adhesive to accept flooring. These times may to pull exposed joints tight, where a vary depending on type of glue, temperature, humidity, tapping block and hammer will not substrate porosity, trowel size and jobsite conditions. fit. Trowel sizes may vary depending on substrate and the site For a short edge, use several small conditions. taps until the planks click together completely. NOTE: It is the responsibility of the installer to determine For a long edge, and if you cannot angle-click the planks whether or not the subfloor to be covered is porous. (e.g. when installing final row) tap planks together To determine if a subfloor is porous, place two droplets of gradually. Begin tapping lightly at the corner of a plank water in various areas. If the subfloor is porous, the water until the joint has clicked together. Repeat the process will be absorbed within a few minutes. approximately every 12” (30cm) until the entire long edge of the plank has clicked in with the next plank. The use of an adhesive primer may be necessary on extremely porous subfloors or difficult to bond to surfaces. Never attempt to knock the joint into place with one hit. Gypcrete or substrates with excessive chalking must be For the best results, follow the installation instructions and cleaned and then also primed with a product such as use only: TM Mapei Primer T to ensure proper bonding. A) TORLYS INSTALLATION KIT (Wedges, TORLYS tapping block and last-board puller) B) TORLYS MAINTENANCE PRODUCTS a) TORLYS Smart Glue [TORLYS (pH Neutral) Cleaner] TORLYS Smart Glue Water Based Acrylic Flooring Adhesive, C) TORLYS BULLDOGTM TOOL requires the use of a 1/16” x 1/16” x 1/16” square notched trowel for installations over porous substrates, or a 1/16” x 1/16” x 1/16” V-notched trowel for installations over non- 2) CORRECT INSTALLATION porous substrates. Follow the installation instructions A minimum of 1/8” (3.2mm) expansion/contraction gap provided by TORLYS on the container. must be provided at all walls and vertical obstructions. These gaps may be covered by a moulding that is not fixed to the IMPORTANT: when installing over non-porous substrates floor, but to the wall. using TORLYS Smart Glue, additional flash/open time is Begin installing the floor from required – refer to the container instructions. A the left corner of the room. B Always remember that the b) TORLYS Pressure Sensitive Adhesive easiest way to install the floor is by placing the tongue (A) into the groove (B) TORLYS Pressure Sensitive Water Based Acrylic Flooring Adhesive, requires the use of a 1/16” x 1/16” x 1/16” Lift plank being installed to 20-30 degree angle and keep square notched trowel for installations over porous tongue of the plank in the groove of installed plank, engage substrates, or a 1/16” x 1/16” x 1/16” V-notched trowel for short end joints first. With gentle pressure and a gentle rocking motion push the plank down. Finish locking the plank installations over non-porous substrates. Follow the with a tap into place using a TORLYS tapping block or installation instructions provided by TORLYS on the BulldogTM tool. container. You will not be able to use the TORLYS BulldogTM tool to repair flooring that is glued down.
TORLYS EverWoodTM Vista - Glue-down 3 Installation Instructions – REV. : 07/Oct/2019
Installation Instructions
3) THE FIRST ROWS the expansion wedge in place. Now angle this piece and click it into the first plank of the first row. The cut pieces Saw off the tongue of the first plank, both on the short as should be a minimum of 8” (20cm) in length. Continue the well as the long edge. For all other first-row planks cut off second row with a full piece, placing the tongue of the the tongue on the long edge. Orient the first plank in the short side into the groove of the adjacent piece. Click the left corner of the room. Maintain a minimum spacing from plank lengthwise into place. the wall and all vertical obstructions, of 1/8” (3.2mm), using wedges. If necessary, use the tapping block and a number of smaller taps until the planks lock into place completely. Start spreading the glue using the recommended trowel*. Hold the trowel at a 60-degree angle to the subfloor, Do not attempt to knock the joint into place with one hit. making sure the subfloor is covered 100% with adhesive, Continue this method until the final row. without voids or puddles. Only apply as much adhesive as PLEASE NOTE: the stagger between the head joints should can be covered within the allotted working time. be minimum 12” (30cm). Cut the last planks of each row *NOTE: Replace trowels with worn notches. Do not re- leaving a minimum 1/8” (3.2mm) gap to the wall. notch worn trowels.
Install flooring after the appropriate flash/open time: 4) THE FINAL ROW IMPORTANT: WORKING TIME OF ADHESIVE MUST BE OBSERVED Measure and cut the planks of the final row so that there is a minimum 1/8” (3.2mm) expansion/contraction space TORLYS Approximate Working between the final row and the wall. These planks will be Smart Glue Flash/Open Time Time angled and tapped into the last row using the Last-board Puller or BulldogTM Tool. Porous 5 - 10 minutes 45 minutes (approximate) IMPORTANT: Immediately after installation floor must be Non-Porous Until Dry to Touch 45 minutes rolled with a 100 pound three-section roller in both (approximate) directions. Use a hand roller in areas not reached with the TORLYS 100-lb roller. Pressure Until Dry to Touch 4 hours
Sensitive Adhesive (maximum) 5) UNDER DOOR FRAMES
Do not spread more adhesive than can be worked within Saw the planks so that after installation there is a the appropriate time frame. minimum 1/8” (3.2mm) expansion/contraction gap. This expansion/contraction gap can be covered by Do not spread wet lay adhesive farther than you can reach. undercutting the door jamb. If you cannot rotate this For coverage refer to the label on the adhesive container. plank, use the TORLYS Tapping Block or last board puller, and hammer, to tap the planks together. Continue by pressing firmly into the adhesive bed to ensure adequate transfer. 6) COMPLETING THE INSTALLATION Lay the planks with the groove side facing you in order to use the tongue/groove system. Lay the first row along the After the floor adhesive has set (minimum 24 hours), you wall. can remove all spacer blocks and install baseboards and/or quarter rounds. Never attach the baseboard/quarter round
to the floor itself. IMPORTANT: You need to allow the floor to expand and contract Turn the plank inclined with the end joint into the already underneath the baseboard. Finish around pipes with pipe laid plank. Click the two together. Ensure that the planks of collars or flexible silicone. the first row are straight. Where no mouldings or baseboards can be installed, or The cut piece from the first row becomes the starting piece where undercutting is not an option, fill the for another row. Install the cut edge facing the wall, with expansion/contraction gap with flexible silicone seal.
TORLYS EverWoodTM Vista - Glue-down 4 Installation Instructions – REV. : 07/Oct/2019
Installation Instructions
Post Installation: • Sweep and vacuum floor regularly. Prevent all traffic for a minimum of 24 hours. Restrict • Avoid sand and grit build up. heavy traffic and rolling loads for a minimum of 72 hours At doorways and areas of heavy wear, use protective after installation. Do not wash or begin maintenance mats or rugs that are marked “non-staining”. procedures on the floor for a minimum of 5 days after For dry maintenance, use a dust mop, vacuum cleaner installation to allow the adhesive to properly cure. Vacuum or dry cloth. For damp maintenance, use the TORLYS and then clean the floor with the use of a TORLYS Natural Glow Maintenance Kit, available from your Maintenance Kit. Authorized Dealer, and follow the maintenance instructions on the container. Basic cleaning is with a damp cloth. Excess water can 7) INSTALLATION OVER RADIANT HEAT cause a slip and fall hazard. When installing over an in-floor radiant heat system, maintain the subfloor temperature at 60 - 65°F (15 to 18°C) IMPORTANT: To keep your warranty valid, use TORLYS for 24 hours before, during and 48 hours after the recommended maintenance products and follow TORLYS installation. The surface temperature of the subfloor maintenance instructions. For more information on should never exceed 80°F (27°C). maintenance products and instructions visit our website at: For details and limitations, please check the “TORLYS www.torlys.com. Radiant Heat Warranty and Installation Instructions”.
Visit our website at: www.torlys.com, for detailed information. Head Office: TORLYS Inc., 1900 Derry Road E., Mississauga, Ontario, L5S 1Y6 Canada www.torlys.com 8) PREVENTATIVE MAINTENANCE To ensure the full benefit of your TORLYS EverWoodTM Vista floor and to extend its beauty for years to come, we recommend the following preventative maintenance suggestions: • Install floor protectors on furniture legs to protect against scratches and dents. These furniture pads should have no wrinkles and be made of soft, non-staining material (e.g. felt pads); the felt pads should be of adequate size to support the weight of the furniture and a minimum of 1” (2.5 cm) in diameter. The floor protectors should sit flat on the floor and be inspected periodically for cleanliness and wear. For heavy pieces of furniture (e.g. couches) the use of coaster-cups is recommended. • Do not drag furniture or other heavy objects on the floor. Avoid high heels or shoes that need repair. Some types of high heel shoes can severely damage the surface of any floor covering. • Close your curtains or blinds where continuous or extreme sunlight will shine on your floor. Also, UV protection in windows will help with the performance of your furnishings. A combination of heat and sunlight can cause most furnishings and flooring to fade or change colour.
TORLYS EverWoodTM Vista - Glue-down 5 Installation Instructions – REV. : 07/Oct/2019 peace of mind assurance Find the perfect TORLYS floor using our convenient rating system. Vista Premier Elite Designer
PERFORMANCE WARRANTY Hardwood, Laminate, Cork & Leather
Wear Warranty – 25 year limited 30 year limited 35 year limited
Laminate Water Warranty – – – 35 year limited
Laminate Stain and Fade – 25 year limited 30 year limited 35 year limited
Structure – Lifetime Lifetime Lifetime
No Gapping – Lifetime Lifetime Lifetime When 30-60% humidity maintained.
PERFORMANCE WARRANTY EverWood & EverTile
Wear Warranty 20 years 25 years 30 years –
Stain Warranty 20 years 25 years 30 years –
Water Warranty 20 years 25 years 30 years –
Structure Lifetime Lifetime Lifetime –
No Gapping Lifetime Lifetime Lifetime – When temperature at the surface of the flooring does not exceed 100°F / 38°C.
HEALTHY HOME We follow some of the most stringent standards in the world. Indoor Air Quality TORLYS flooring products meet California Section 01350 and/or FloorScore Certification.
MOVE IT & REUSE IT* Re-purpose guarantee* – 1-time Move 2–times Move 3-times Move Move your TORLYS floor to under warranty under warranty under warranty another room or another home.
Trade In Value* – 5% 10% 20% Toward the purchase of a new – up to 25 years – up to 30 years – up to 35 years TORLYS floor. See www.torlys.com for details.
Satisfaction Guaranteed* – 30/30 days 30/60 days 30/90 days See www.torlys.com for details. If after 30 days you are If after 30 days you are If after 30 days you are not satisfied with the not satisfied with the not satisfied with the colour or style you chose, colour or style you chose, colour or style you chose, you have 30 days to order you have 60 days to order you have 90 days to order another TORLYS floor. another TORLYS floor. another TORLYS floor.
Notes: See www.torlys.com for complete details on the TORLYS Peace of Mind Assurance Program. *Move It & Reuse it – Repurpose Guarantee, Trade in Value and Satisfaction Guaranteed. For TORLYS flooring installed floating. Valid only in Canada.
RESIDENTIAL TORLYS Floor Cleaning Directions for all TORLYS Flooring
Before you start
If your flooring has been installed glued down, prevent all traffic for a minimum of 24 hours. Restrict heavy traffic and rolling loads for a minimum of 72 hours after installation. Do not wash or begin maintenance procedures on the floor for a minimum of 5 days after installation to allow the adhesive to properly cure. Vacuum and then clean the floor with the use of a TORLYS Cleaning Kit.
Regular maintenance of your TORLYS flooring is a dry cleaning with a dust mop and/or vacuum. When a damp floor cleaning is required, due to spills or dirt adhered to the floor, use the TORLYS EcoCare Cleaning Kit.
DIRECTIONS FOR USE OF TORLYS Floor Cleaning Kit
Remove mop cloth from mop head (if applicable). Thoroughly rinse mop cloth with warm water, fold and wring out as dry as possible. Hold mop cloth in both hands and flap vigorously to shake free any loose fibres. Replace mop cloth onto mop head. Lightly spray 2-3 sprays of TORLYS Floor Cleaner directly onto mop cloth. (Cleans approximately 2.3 square metres or 25 square feet). DO NOT spray EcoCare Floor Cleaner directly on floor, as streaking will occur. In smooth, continuous “S” motion, sweep mop up and down length of floor, within comfortable reach. As mop starts to leave dry spots on floor, lift mop head and look for dirt and particle build up. Thoroughly rinse mop cloth with warm water, fold and wring out as dry as possible. If dirt on mop persists begin again. If no dirt or particles are visible, still clean you mop and then apply another 2-3 sprays onto mop head and continue cleaning floor from where you left off. Continue process of cleaning, rinsing mop head, inspecting and re-applying TORLYS Floor Cleaner until entire floor area is cleaned. Once floor is clean, remove mop cloth from mop head, rinse clean with warm water and hang to dry before storing cloth. Store TORLYS EcoCare Cleaner in upright position. Do not allow TORLYS Floor Cleaner to freeze. If freezing occurs, allow cleaner to warm to room temperature before use.
If there is cloudiness, a film on the floor or an oily residue, it may be a build-up of floor cleaner, impurities in the water, sprays or furniture polish. If the film or cloudiness is a build-up floor cleaner follow the directions below until film is gone. When the film is gone then return to using your TORLYS EcoCare Cleaner but reduce the amount of cleaner used. Film or Cloudiness of floor Combine 10 parts water to 1 part vinegar and do a thorough wipe of the floor. This damp wipe will not leave any moisture on the floor and its purpose is to remove the residue off the floor. When floor is dry if the film is still there do not use any TORLYS EcoCare but on next cleaning day repeat the process of removing the film with the mixture of vinegar and water. Oily Residue on floor For an oily residue on the floor a concentration of 10 parts water to 3 parts of vinegar may be required. Since this build up may occur from long periods of improper cleaning it may take more than 1 application to get the flooring back to its original luster.
NOTE: Use only TORLYS Floor Cleaner on TORLYS Floors. Specially formulated neutral cleaner for ALL TORLYS and Quick Step floors; will not harm floors. Use of non-recommended cleaners with high or low pH content will damage floors and may void warranty. PRECAUTIONS: KEEP OUT OF REACH OF CHILDREN. Do not breathe spray mists. Do not spray directly towards face or other people. Do not mix with any other chemical. Avoid contact with eyes, skin or clothing. If in eyes, rinse with water for 15 minutes. Keep container closed and store in a cool location.
TORLYS Inc. 1900 Derry Road East Mississauga, ON, L5S 1Y6 Tel: 800 461-2573 905 612-8772 Fax 905 612-9049 www.torlys.com
RESIDENTIAL Keep your TORLYS Floor looking beautiful (Easy-Care Maintenance Tips)
• Dust-mop (with a non-treated, clean mop) or vacuum floors regularly to remove loose soil and fine dust particles that can scratch floors.
• Wipe up spills on floors immediately with cloth or sponge. Clean as required with TORLYS EcoCare Floor Cleaner.
• Use only TORLYS recommended floor maintenance products on your TORLYS floor.
• Never use wet mops, highly acidic or alkaline cleaners, jet spray cleaners or steam cleaners, non- recommended floor cleaners, polishes, or waxes, or treated mops, or mops that have been used to clean other floors or furniture.
• Install floor protectors on furniture legs to protect against scratches and dents. These furniture pads should have no wrinkles and be made of soft, non-staining material (e.g. felt pads); the felt pads should be of adequate size to support the weight of the furniture and a minimum of 1” (2.5cm) in diameter. The floor protectors should sit flat on the floor and be inspected periodically for cleanliness and wear. For heavy pieces of furniture (e.g. couches) the use of coaster-cups is recommended.
• Caster chairs require the use of a protective chair mat or soft caster wheels designed for hard surface floors.
• High heels and pet nails can cause permanent indentation in floor surfaces. Use caution when wearing high heels and keep pets’ nails trimmed.
• At doorways and areas of heavy wear, use protective mats or rugs that are marked “non-staining”. Approximately 75% of dirt on the floors in your environment is tracked in from the outside. One square yard of matting can capture one pound of soil. Use entryway (non- skid, cotton) mats to capture tracked-in dirt and soil and clean them regularly. Rubber or fibre-backed mats may stain or scratch floor finish.
• TORLYS flooring, like other hard surface flooring may become slippery when wet. Allow time for floor to dry after wiping down. Immediately wipe up wet spills and foreign substances from the floor.
• To help minimize expansion and contraction of your TORLYS floor, use a humidifier or dehumidifier to maintain an even level of humidity. The recommended humidity range for all TORLYS floors is 30% to 60%.
Thank You for using TORLYS floor cleaning products.
4February2020
TORLYS Inc. 1900 Derry Road East Mississauga, ON, L5S 1Y6 Tel: 800 461-2573 905 612-8772 Fax 905 612-9049 www.torlys.com