Mr. Andrea Milone Via Collina d’oro 56 CH-6926 Montagnola, Switzerland + 41 76 453 62 93
[email protected] www.andreamilone.ch Personal profile Date of birth: 31 March 1976 Nationality: Swiss Marital satus: Single Driving licence Car and motorbike Work experience as Receptionist and Guest Relation Since 2002 I am working as a Receptionist All-rounders and Guest Relation in the Hotel industry and Tourism in seasonal work. I worked with different reservation systems, among wich Fidelio Suite 8, Protel and Hogatex carrying out with the main tasks of the 3- and 4-star Hotel category as follows: Check-in / Check-out, Spa, Restaurant and room reservations Telephone operator, cashier service, invoice and correspondence in German, English, French, Italian Concierge, Guest Relation and claim management Support to the Reception trainees Employers 02.2017 - 06-2017 Hotel Sherlock Holmes, Meiringen, Switzerland, Receptionist 10.2016 - 01-2017 Supertramp Hostel, Peru, Receptionist All rounders 06.2016 - 09-2016 Hotel Cereda, Sementina, Switzerland, Receptionist 03.2016 - 03.2016 Maritim Hotel Kaiserhof, Usedom, Germany, Receptionist 12.2015 - 03.2016 Hotel Metropol, Saas-Fee, Switzerland, Receptionist 11.2014 - 06.2015 Hotel Alexander, Weggis, Switzerland, Receptionist 06.2014 - 09.2014 Südamerika Tours, Bolivia / Peru, Guest Relation 03.2013 - 10.2013 Ramada Hotel Arcadia, Locarno, Switzerland, Receptionist 12.2012 - 02.2013 Hotel Albatros, Zermatt, Switzerland, Receptionist 11.2007 - 02.2008 Hotel Europa, St. Moritz, Switerland, Receptionist