Big Names in Small Aircraft Then and Now Have a Plan Spotlight on the Citation X Market
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p5 HAVE A PLAN SPOTLIGHT p7 BY DAVID WYNDHAM ON THE CITATION X MARKET BY JUDY NERWINSKI CAMP'S NEW WEBSITE WWW.CAMPSYSTEMS.COM IS NOW LIVE! BIG NAMES IN SMALL AIRCRAFT p8 NBAA THEN AND NOW Schedulers PART II Catch Up With CAMP& Dispatchers + BY GIACINTA BRADLEY KOONTZ – See you at these venuesConference – JAN 14-17, 2014 DECEMBER 2013 40 Serving the Business Aviation Community Since 1968 NEW ORLEANS, LA CAMPCalendar2013 CAMP MTX CAMP MTX JANUARY 2014 WEBINARS CAMP MTX MARCH 2014 WEBINARS Contents |Webinars| DATE TIME DATE TIME Greetings THURSDAY, JAN. 2 3:00 PM - 4:30 PM EST TUESDAY, MAR. 4 9:00 AM - 10:30 AM EST CAMP MTX (3.0) Webinars are TUESDAY, JAN. 7 9:00 AM - 10:30 AM EST THURSDAY, MAR. 6 2:00 PM - 3:30 PM EST free “overview” sessions, cover- 04 CAMP PEARLS ing a variety of CAMP Mainte- THURSDAY, JAN. 9 2:00 PM - 3:30 PM EST TUESDAY, MAR. 11 10:00 AM - 11:30 AM EST December greetings, • nance Tracking application fea- TUESDAY, JAN. 14 10:00 AM - 11:30 AM EST THURSDAY, MAR. 13 3:00PM – 4:30PM EST 05 INDUSTRY INSIGHTS As we come to the close of another year tures with time throughout the and settle into our year-end rituals I’d like to THURSDAY, JAN. 16 3:00PM – 4:30PM EST TUESDAY, MAR. 18 9:00AM – 10:30AM EST It's Important To Webinar to answer your topic take a moment to reflect on 2013. It has been specific questions. Have A Plan TUESDAY, JAN. 21 9:00AM – 10:30AM EST THURSDAY, MAR. 20 2:00PM – 3:30PM EST another great year thanks to our customers, By David Wyndham To register, go to THURSDAY, JAN. 23 2:00PM – 3:30PM EST employees and industry colleagues. TUESDAY, MAR. 25 10:00AM – 11:30AM EST Integration of MTX & EHM – The 3.0 WWW.CAMPSYSTEMS.COM TUESDAY, JAN. 28 10:00AM – 11:30AM EST THURSDAY, MAR. 27 3:00 PM - 4:30 PM EST 06 AMSTAT MARKET ANALYSIS First and foremost, the CAMP family Interface integrating Maintenace (MTX) Click ‘CAMP MTX Overview’ is grateful for our loyal customers and THURSDAY, JAN. 30 3:00 PM - 4:30 PM EST Spotlight On The and Engine Health Monitoring (EHM) found to the right of the screen. friends. Thank you for your business and the marks a significant step in providing a Citation X Market confidence you have placed in CAMP. It has CAMP MTX FEBRUARY 2014 WEBINARS true single source for all aircraft related By Judy Nerwinski been a pleasure supporting you this year. maintenance information. DATE TIME 08 INSIGHT TO THE PAST CAMP is also grateful for the partnerships • Fleet Performance Portal – This is TUESDAY, FEB. 4 9:00 AM - 10:30 AM EST we have established and fostered throughout a comprehensive tool allowing CAMP THURSDAY, FEB. 6 2:00 PM - 3:30 PM EST Big Names in Small Aircraft the year — Beechcraft, Bombardier, Cessna, fleet operators the opportunity to analyze Dassault Falcon, Daher-Socata, Embraer, If you do not see a Webinar that TUESDAY, FEB. 11 10:00 AM - 11:30 AM EST Then and Now - Part II of III operational data and generate customized fits your schedule or you are HondaJet, Honeywell, Piaggio, Pilatus, fleet reports for both internal and By Giacinta Bradley Koontz interested in CESCOM THURSDAY, FEB. 13 3:00PM – 4:30PM EST Pratt & Whitney Canada and Boeing BBJ. regulatory requirements or iCAMP training, please call TUESDAY, FEB. 18 9:00AM – 10:30AM EST These industry relationships are invaluable 10 USER HOT TIP • European Steering Committee – Application Support at as they help all involved to provide superior THURSDAY, FEB. 20 2:00PM – 3:30PM EST CAMP launched a European Steering 877-411-2267 You've Got Mail! support and service to owners and operators to arrange training at a time Committee at this year’s EBACE meeting TUESDAY, FEB. 25 10:00AM – 11:30AM EST Customize Your Email Alerts worldwide. We have worked diligently this that is convenient for you. to specifically address the European THURSDAY, FEB. 27 3:00 PM - 4:30 PM EST year with each OEM in an effort to bolster By Jim Wright customer community’s unique needs relationships that will span far into the 13 TOOLBOX Q&A future. Thank you to all our colleagues. • Email Alert Feature – CAMP has expanded the email alerting capability in CAMP TRAINING 2014 PARIS FRANCE 14 OEM HIGHLIGHT CAMP was pleased to partner with CAMP MTX by adding additional alerts, CAMP TRAINING|PARIS| HondaJet this year as HondaJet’s endorsed and improving existing alerts. This useful JANUARY Pilatus enhancement is featured in this month’s CAMP EUROPE offers free Training Sessions at its Paris office. Training sessions are Maintenance Tracking provider. The ‘Hot Tip.’ Full Day. Each small group session (limited to 10 people) has a specific focus TUESDAY, JAN 14 TRAINING 1 17 ASO TOP 50 announcement was made in May at this area (see below). Training includes a course package, WI-FI access, lunch and WEDNESDAY, JAN 15 TRAINING 2 year’s EBACE. CAMP also had the pleasure • Owner Operated Functionality – refreshments during breaks, and a training certificate. Training begins at 9:00 CAMP DIRECTORY of being selected as the exclusive Engine CAMP offers Owner Operators a FEBRUARY 18 AM. Join us for one course or both! Health Monitoring provider for Honeywell customized support service designed to fit TUESDAY, FEB 11 TRAINING 1 TFE and HTF engines, announced at NBAA the way the aircraft are operated Training 1 (duration 1 day) Training 2 (duration 1 day) 2013. ADVANCED TRAINING: ADVANCED TRAINING: WEDNESDAY, FEB 12 TRAINING 2 • Socata Warranty Module – CAMP has MAINTENANCE MODULE CAMO & QUALITY CONTROL MARCH Over the year CAMP has continued in designed a warranty claim module within its pursuit to provide the business aviation the CAMP system to allow Service Centers TUESDAY, MAR 11 TRAINING 1 community with the best products and to submit warranty claims, and allow Socata to manage the warranty claim process WEDNESDAY, MAR 12 TRAINING 2 support available on the market. Some of this year’s accomplishments include: This list just begins to touch the surface • CAMP Website – On December 17th, of the array of maintenance and support solutions CAMP has endeavored to providein INDUSTRY VENUES 2014 INDUSTRY VENUES CAMP launched its new, user-friendly website. If you haven’t done so already, 2013. There are more great enhancements in Editor: Karie White EVENT DATE LOCATION CAMP ATTENDEE please take a minute to peruse at your the hopper and we look forward to exceeding CAMP Systems International your expectations in 2014. But for now, as I JAN NBAA SCHEDULERS AND DISPATCHERS CONFERENCE JAN 14-17 NEW ORLEANS, LA DENNIS FOOTE/ED MURPHY 11 Continental Boulevard, Suite C leisure: www.campsystems.com. Merrimack, NH 03054 sign off for 2013, I’d like to wish you each a NBAA REGIONAL FORUM JAN 30 BOCA RATON, FL ROY GIOCONDA Tel: (603) 595-0030 • iHangar* Developments – Safe and very Happy Holiday Season. FEB HAI HELI-EXPO FEB 25-17 ANAHEIM, CA MIKE KEELING/STEVE MCQUEEN Fax: (603) 595-0036 Customer Managed Logbook Email: [email protected] Best regards, MAR AERO EXPO MAR 6-8 TOLUCA, MEXICO DENNIS FOOTE/ANDREW DOUGLAS Templates: This feature allows an Advertising: George Rossides operator to set a preferred logbook APR NAFA APR 8-11 FT. LAUDERDALE, FL LYNN SOSNOWSKI Toll Free: 1-877-411-CAMP Tel: (631) 588-3200 format ABACE APR 15-17 SHANGHAI, CHINA ROY GIOCONDA Cell: (516) 383-9082 Maintenance Logbook Workflow Email: [email protected] : Rich Anzalone NBAA MAINTENANCE MGMT CONFERENCE APR 22-24 TAMPA, FL ROY GIOCONDA Improvement to the CAMP VP Customer Support and Sales Cover: Stock photo. MAY NARA MAY 7-9 DANA POINT, CA LYNN SOSNOWSKI Maintenance Logbook have made the CAMP Systems International EBACE MAY 20-22 GENEVA, SWITZERLAND CAMP STAFF log simpler and more intuitive [email protected] ©2013 CAMP Systems International DECEMBER 2013 ❖ CAMP SYSTEMS INTERNATIONAL 3 CAMPPearls IndustryInsights DISCREPANCIES [CONTINUED] with Conklin & de Decker Discrepancy Build Process To create a discrepancy simply enter the information making sure that, at a minimum, all of the required fields are addressed. Field Descriptions (continued) The below lists the various discrepancy fields and provides a brief description as to the relevance of each;: • Sub ATA – Non-mandatory ATA sub-categorizations. • Discrepancy Type – A customizable pull down that lists the source It’s Important To Have A Plan! of the issue such as PIREPS, MIREPS, Shop Finding, etc. By David Wyndham, Co-Owner, Conklin & de Decker • Reported By – A customizable suggest which lists the reporting individual. BIOGRAPHY| DAVID WYNDHAM • Description – A mandatory free flowing text field that describes the nature of the issue. David Wyndham is an t seems like the news is full of lies, deceit and chicanery - and that’s the owner with the aviation- • Note – A memo field allowing the user to record any type of nota- sports section. Whether it is self-inflicted or based on a combination consulting firm of Conklin & of bad luck, bad timing and bad planning, when a company’s fortunes tion associated with the squawk. Used often to record instruction- de Decker, which he joined in “The biggest connection I can see between a pearl al notes and troubleshooting activity. 1993. His primary responsibilities include managing turn red, the flight department is an easy target for reductions. When and wisdom is ... both a pearl and wisdom seem like times are good, we tend to overlook the cyclical nature of business and • Add to Work Order – Directly associate any open Work Order on and planning for the company, managing and I small objects but are both very valuable.” updating the aircraft cost and performance think things will keep on running smoothly indefinitely.