p5 HAVE A PLAN SPOTLIGHT p7 BY DAVID WYNDHAM ON THE CITATION X MARKET BY JUDY NERWINSKI
CAMP'S NEW WEBSITE
WWW.CAMPSYSTEMS.COM IS NOW LIVE!
BIG NAMES IN SMALL AIRCRAFT p8 NBAA THEN AND NOW Schedulers PART II Catch Up With CAMP& Dispatchers + BY GIACINTA BRADLEY KOONTZ – See you at these venuesConference – JAN 14-17, 2014
DECEMBER 2013 40 Serving the Business Aviation Community Since 1968 NEW ORLEANS, LA
CAMPCalendar2013
CAMP MTX CAMP MTX JANUARY 2014 WEBINARS CAMP MTX MARCH 2014 WEBINARS Contents |Webinars| DATE TIME DATE TIME Greetings THURSDAY, JAN. 2 3:00 PM - 4:30 PM EST TUESDAY, MAR. 4 9:00 AM - 10:30 AM EST CAMP MTX (3.0) Webinars are TUESDAY, JAN. 7 9:00 AM - 10:30 AM EST THURSDAY, MAR. 6 2:00 PM - 3:30 PM EST free “overview” sessions, cover- 04 CAMP PEARLS ing a variety of CAMP Mainte- THURSDAY, JAN. 9 2:00 PM - 3:30 PM EST TUESDAY, MAR. 11 10:00 AM - 11:30 AM EST December greetings, •
nance Tracking application fea- TUESDAY, JAN. 14 10:00 AM - 11:30 AM EST THURSDAY, MAR. 13 3:00PM – 4:30PM EST 05 INDUSTRY INSIGHTS As we come to the close of another year tures with time throughout the and settle into our year-end rituals I’d like to THURSDAY, JAN. 16 3:00PM – 4:30PM EST TUESDAY, MAR. 18 9:00AM – 10:30AM EST It's Important To Webinar to answer your topic take a moment to reflect on 2013. It has been specific questions. Have A Plan TUESDAY, JAN. 21 9:00AM – 10:30AM EST THURSDAY, MAR. 20 2:00PM – 3:30PM EST another great year thanks to our customers, By David Wyndham To register, go to THURSDAY, JAN. 23 2:00PM – 3:30PM EST employees and industry colleagues. TUESDAY, MAR. 25 10:00AM – 11:30AM EST Integration of MTX & EHM – The 3.0 WWW.CAMPSYSTEMS.COM TUESDAY, JAN. 28 10:00AM – 11:30AM EST THURSDAY, MAR. 27 3:00 PM - 4:30 PM EST 06 AMSTAT MARKET ANALYSIS First and foremost, the CAMP family Interface integrating Maintenace (MTX) Click ‘CAMP MTX Overview’ THURSDAY, JAN. 30 3:00 PM - 4:30 PM EST Spotlight On The is grateful for our loyal customers and and Engine Health Monitoring (EHM) found to the right of the screen. friends. Thank you for your business and the marks a significant step in providing a Citation X Market confidence you have placed in CAMP. It has CAMP MTX FEBRUARY 2014 WEBINARS true single source for all aircraft related By Judy Nerwinski been a pleasure supporting you this year. maintenance information. DATE TIME 08 INSIGHT TO THE PAST CAMP is also grateful for the partnerships • Fleet Performance Portal – This is TUESDAY, FEB. 4 9:00 AM - 10:30 AM EST we have established and fostered throughout a comprehensive tool allowing CAMP THURSDAY, FEB. 6 2:00 PM - 3:30 PM EST Big Names in Small Aircraft the year — Beechcraft, Bombardier, Cessna, fleet operators the opportunity to analyze Dassault Falcon, Daher-Socata, Embraer, If you do not see a Webinar that TUESDAY, FEB. 11 10:00 AM - 11:30 AM EST Then and Now - Part II of III operational data and generate customized HondaJet, Honeywell, Piaggio, Pilatus, fits your schedule or you are By Giacinta Bradley Koontz fleet reports for both internal and interested in CESCOM THURSDAY, FEB. 13 3:00PM – 4:30PM EST Pratt & Whitney Canada and Boeing BBJ. regulatory requirements or iCAMP training, please call TUESDAY, FEB. 18 9:00AM – 10:30AM EST These industry relationships are invaluable 10 USER HOT TIP • European Steering Committee – Application Support at as they help all involved to provide superior THURSDAY, FEB. 20 2:00PM – 3:30PM EST CAMP launched a European Steering 877-411-2267 You've Got Mail! support and service to owners and operators Committee at this year’s EBACE meeting to arrange training at a time TUESDAY, FEB. 25 10:00AM – 11:30AM EST Customize Your Email Alerts worldwide. We have worked diligently this that is convenient for you. to specifically address the European THURSDAY, FEB. 27 3:00 PM - 4:30 PM EST year with each OEM in an effort to bolster By Jim Wright customer community’s unique needs relationships that will span far into the 13 TOOLBOX Q&A future. Thank you to all our colleagues. • Email Alert Feature – CAMP has expanded the email alerting capability in CAMP TRAINING 2014 PARIS FRANCE 14 OEM HIGHLIGHT CAMP was pleased to partner with CAMP MTX by adding additional alerts, CAMP TRAINING|PARIS| HondaJet this year as HondaJet’s endorsed and improving existing alerts. This useful JANUARY Pilatus enhancement is featured in this month’s CAMP EUROPE offers free Training Sessions at its Paris office. Training sessions are Maintenance Tracking provider. The ‘Hot Tip.’ Full Day. Each small group session (limited to 10 people) has a specific focus TUESDAY, JAN 14 TRAINING 1 17 ASO TOP 50 announcement was made in May at this area (see below). Training includes a course package, WI-FI access, lunch and WEDNESDAY, JAN 15 TRAINING 2 year’s EBACE. CAMP also had the pleasure • Owner Operated Functionality – refreshments during breaks, and a training certificate. Training begins at 9:00 CAMP DIRECTORY of being selected as the exclusive Engine CAMP offers Owner Operators a FEBRUARY 18 AM. Join us for one course or both! Health Monitoring provider for Honeywell customized support service designed to fit TUESDAY, FEB 11 TRAINING 1 TFE and HTF engines, announced at NBAA the way the aircraft are operated Training 1 (duration 1 day) Training 2 (duration 1 day) 2013. ADVANCED TRAINING: ADVANCED TRAINING: WEDNESDAY, FEB 12 TRAINING 2 • Socata Warranty Module – CAMP has MAINTENANCE MODULE CAMO & QUALITY CONTROL MARCH Over the year CAMP has continued in designed a warranty claim module within its pursuit to provide the business aviation the CAMP system to allow Service Centers TUESDAY, MAR 11 TRAINING 1 community with the best products and to submit warranty claims, and allow Socata to manage the warranty claim process WEDNESDAY, MAR 12 TRAINING 2 support available on the market. Some of this year’s accomplishments include: This list just begins to touch the surface • CAMP Website – On December 17th, of the array of maintenance and support solutions CAMP has endeavored to providein INDUSTRY VENUES 2014 INDUSTRY VENUES CAMP launched its new, user-friendly website. If you haven’t done so already, 2013. There are more great enhancements in Editor: Karie White EVENT DATE LOCATION CAMP ATTENDEE please take a minute to peruse at your the hopper and we look forward to exceeding CAMP Systems International your expectations in 2014. But for now, as I JAN NBAA SCHEDULERS AND DISPATCHERS CONFERENCE JAN 14-17 NEW ORLEANS, LA DENNIS FOOTE/ED MURPHY 11 Continental Boulevard, Suite C leisure: www.campsystems.com. Merrimack, NH 03054 sign off for 2013, I’d like to wish you each a NBAA REGIONAL FORUM JAN 30 BOCA RATON, FL ROY GIOCONDA Tel: (603) 595-0030 • iHangar* Developments – Safe and very Happy Holiday Season. FEB HAI HELI-EXPO FEB 25-17 ANAHEIM, CA MIKE KEELING/STEVE MCQUEEN Fax: (603) 595-0036 Customer Managed Logbook Email: [email protected] Best regards, MAR AERO EXPO MAR 6-8 TOLUCA, MEXICO DENNIS FOOTE/ANDREW DOUGLAS Templates: This feature allows an Advertising: George Rossides operator to set a preferred logbook APR NAFA APR 8-11 FT. LAUDERDALE, FL LYNN SOSNOWSKI Toll Free: 1-877-411-CAMP Tel: (631) 588-3200 format ABACE APR 15-17 SHANGHAI, CHINA ROY GIOCONDA Cell: (516) 383-9082 Maintenance Logbook Workflow Email: [email protected] : Rich Anzalone NBAA MAINTENANCE MGMT CONFERENCE APR 22-24 TAMPA, FL ROY GIOCONDA Improvement to the CAMP VP Customer Support and Sales Cover: Stock photo. MAY NARA MAY 7-9 DANA POINT, CA LYNN SOSNOWSKI Maintenance Logbook have made the CAMP Systems International EBACE MAY 20-22 GENEVA, SWITZERLAND CAMP STAFF log simpler and more intuitive [email protected] ©2013 CAMP Systems International
DECEMBER 2013 ❖ CAMP SYSTEMS INTERNATIONAL 3 CAMPPearls IndustryInsights DISCREPANCIES [CONTINUED] with Conklin & de Decker Discrepancy Build Process To create a discrepancy simply enter the information making sure that, at a minimum, all of the required fields are addressed.
Field Descriptions (continued) The below lists the various discrepancy fields and provides a brief description as to the relevance of each;: • Sub ATA – Non-mandatory ATA sub-categorizations. • Discrepancy Type – A customizable pull down that lists the source It’s Important To Have A Plan! of the issue such as PIREPS, MIREPS, Shop Finding, etc. By David Wyndham, Co-Owner, Conklin & de Decker • Reported By – A customizable suggest which lists the reporting individual. BIOGRAPHY| DAVID WYNDHAM • Description – A mandatory free flowing text field that describes the nature of the issue. David Wyndham is an t seems like the news is full of lies, deceit and chicanery - and that’s the owner with the aviation- • Note – A memo field allowing the user to record any type of nota- sports section. Whether it is self-inflicted or based on a combination consulting firm of Conklin & of bad luck, bad timing and bad planning, when a company’s fortunes tion associated with the squawk. Used often to record instruction- de Decker, which he joined in “The biggest connection I can see between a pearl al notes and troubleshooting activity. 1993. His primary responsibilities include managing turn red, the flight department is an easy target for reductions. When and wisdom is ... both a pearl and wisdom seem like times are good, we tend to overlook the cyclical nature of business and • Add to Work Order – Directly associate any open Work Order on and planning for the company, managing and I small objects but are both very valuable.” updating the aircraft cost and performance think things will keep on running smoothly indefinitely. the aircraft by choosing it from the pull down listing. databases, providing database and computer — WikiAnswers.com, user: ID 1241821233. There can be many reasons why the flight department is targeted for cutbacks. It could • Labor Hours/Cost – A field for estimated labor and cost. support to customers, conducting consulting be that business is bad and every department is taking a cut. It could be that the new hat are CAMP Pearls? Valuable little pieces • ICAO – Lists the location where the work is to be performed. studies, and developing new programs for the company. The focus of these activities is on cost CEO is a fearful flier or thinks the plane is a money pit. On the other hand, business Wof insight – some obvious, others less evi- • Category – Classifies as Non-Deferred, Watchlist/Deferred, or MEL. and performance analyses, fleet planning, and life can skyrocket and you might find yourself short handed, operating too small or too few dent. From useful facts to helpful hints, Pearls will • Logbook Reference – References the squawks source documentation. cycle costing. aircraft and scrambling to stay responsive to the company’s aircraft needs. If you don’t provide monthly wisdom about CAMP, its applica- • Attachments – Allows for an unlimited number of external docu- For eight years prior to 1993, Wyndham was have a plan, you are setting yourself up for failure. tions and more to help you along the way. ments to be associated with the discrepancy an Instructor Pilot with the US Air Force. His If you have a plan for both good times and bad, and pay attention to the financial responsibilities included aircrew training and safety, operations scheduling, and coordination “NOTAMS” of your company, you may be able to adjust to the inevitable changes and www.webectm.ca of flight test support sorties with civil and military sacrifices when required. test engineers. Responsibilities also included At a minimum, your Aviation Strategic Plan should cover three scenarios: WebECTM coordination with multinational forces for airdrop of personnel and supplies, transportation of VIP’s, 1. Status Quo - no change in the mission. Life is good and you need only plan on Engine Health Monitoring flight operations in an international environment. when and how to replace aircraft and what criteria you need to use. This is the He held a Top Secret/SCI security clearance. best time to work on updating your plan for contingencies, as it will remind Wyndham earned a Master of Aeronautical you not to be complacent. Science from Embry-Riddle Aeronautical University WebECTM in 1993 and has an undergraduate degree in 2. Growth - new markets, expanding markets. Things are changing and the flight Welcome to Mathematics from the University of New Hampshire. department is called to do more, fly more or take on a new mission. This can He also has an Air Transport Pilot certificate. be an exciting time, but also a stressful time. Where do I hire new pilots/ Monitor The health and performance of your engines David Wyndham works out of the firm’s Orleans, mechanics/cabin attendants? How many hours can each aircraft fly before we Minimize Downtime and maintenance expenses CAMP WebECTM Massachusetts’s office. need to look at adding one more? Where does charter or fractional ownership provides you with expert fit in? Does our current aircraft really do this new job in the most cost effective Maximize Availability and utilization Engine Health Monitoring. and mission efficient manner? If you wait until you can’t meet demand to look By graphically plotting your engine(s) ABOUT|CONKLIN & DE DECKER at what to do, you’re too late. parameters then comparing to Conklin & de Decker is an aviation research, 3. Decline - budget cuts, maybe even layoffs. What is your most important predictable performance values, our consulting and education firm with offices in Orleans, mission? Least important? What if utilization drops off, what happens to your experienced analysts can scientifically Massachusetts, Arlington, Texas and Phoenix, Arizona. Celebrating 25 years in business in 2009, the costs? If this occurs, you will face more stress than you think. But, if you analyze and evaluate your aircraft’s company focuses on fixed and rotary wing aircraft know where the flight department’s priorities are, you can be better prepared if engine(s) performance. operating costs, performance and specification cuts are inevitable. Know your costs, your missions, and your people. It won’t databases, maintenance management software, prevent problems like layoffs, but it will allow you some sense of control over CAMP is the exclusive Engine Health financial management, fleet planning, market as you adjust to the changes. Monitoring provider for research, aviation tax issues and financial, tax all Pratt & Whitney Canada engines. and management seminars. Additionally, Conklin One question that can come up is “Are we operating the best aircraft for the job?” A & de Decker consults with numerous individuals, strategic plan addresses this question with the reasoning and justification as to why you fly corporations and government agencies on the aircraft you do. It also ties into the company’s mission statement. aircraft costs, taxes, life cycle costs and all aspects of aircraft acquisition planning. More We’ve worked on strategic plans like this for several companies. If you’ve never done one, it can seem like a daunting task. However, you just take it a piece at a time, get To explore the benefits Phone|USA & Canada: Email: information on their products and services, copies Phone|International: of articles published and a unique “Members your data and if possible, get senior management to sign off on it. The pay off is in being of WebECTM, contact (855) WEB-ECTM support@ 1-450-640-3286 Only” section can be found on their website, WebECTM Support at: (932-3286) webectm.ca able to better anticipate and adjust to changes without “shooting from the hip.” Like the www.conklindd.com. Scouts always say, be prepared.
4 CAMP SYSTEMS INTERNATIONAL ❖ DECEMBER 2013 DECEMBER 2013 ❖ CAMP SYSTEMS INTERNATIONAL 5 AMSTATMarket Analysis with Judy Nerwinski, Director of Research A M S T A T
Spotlight on the Citation X Market Let’s take a look at the Citation SPECFICIATIONS & PERFORMANCE X and how it has sustained itself in this ever changing marketplace. FAA Certification 1996 AMSTAT’s statistics shows that Cruise Speed 471 KN out of the 310 active units, 56 are Maximum Range 2,890 NM operated outside North America. Take-Off Weight 36,100 LBS Nine reside in Canada while 243 are Maximum Payload 2,375 LBS operated in the United States. Passengers 8 Resale Retail Transaction activity CURRENT MARKET SUMMARY for the Citation X is not following Active Fleet 310 the general market trends we have Pre-Owned A/C For Sale 24 been seeing in other markets. Average Asking Price $5,800,000 Although, there was a leveling Average TTAF 5,502 out after the economic downturn Average Landings 3,666 of 2008/2009, the number of retail sales for the Citation X has actually dropped this year. In the third quarter of 2013 1.9% of Retail Retail Transac8ons Transactions -‐ - Citation Cita8on X X Number of Transac8ons as a % of the Worldwide Fleet the worldwide fleet was sold as Number of Transactions as a % of the Worldwide Fleet compared to 2.24% last year at the 2.5 very same time. Retail sales for the 2
Citation X were at their highest 1.5 since 2007 during this same time. The decrease in sales supports the 1 MAKE MODEL DATE AVDOM 0.5 increase in average days on the CITATION X Nov-‐08 153 market. In November of 2013, CITATION X Nov-‐09 259 CITATION 0 X Nov-‐10 243 2007 -‐ Q3 2008 -‐ Q3 2009 -‐ Q3 2010 -‐ Q3 2011 -‐ Q3 2012 -‐ Q3 2013 -‐ Q3 the average days on the market CITATION X Nov-‐11 236 hen Cessna introduced wing design, was outfitted with new plane to cover one mile every six CITATION X Nov-‐12 235 was 321. This number represents CITATION X Nov-‐13 321 the Citation X to the engines and featured a glass cockpit. seconds. Besides the speed of the a significant change from last year market in 1996, they aircraft, the glass cockpit also lent W Cessna used much longer when the average days on the market AVERAGE DAYS ON THE MARKET (FS) -‐ CITATION X not only wanted to improve their ex- to its efficiency. The X panel has five wings compared to any of its in November was 235 for the very Average Days On The Market (FS) - Citation X isting products, they wanted to break 7x8 inch screens that provide pilots other products on the Citation same aircraft. Today 7.74% of the 350 records. The Citation X set numerous with a panorama of timely, practical X. According to Cessna, the wing active fleet is currently for sale. 300 speed records, (Mach 0.92) to claim and functional information. The sweepback at quarter chord is 37 the title of the fastest operational Citation X lost its speed crown in Citation X owners are still 250 degrees which is only second to the enjoying their “super-fast” business jet in the world. It was also 2012, when the Gulfstream 650 was 200 Boeing 747. The swept wing, along efficient aircraft despite all the the first aircraft from Cessna that introduced as the fastest business 150 used fully integrated avionics and with a supercritical airfoil, allows aircraft, however, Cessna answered new technological advances Rolls-Royce engines. The Citation X the plane to fly at a super high that with the announcement of the manufacturers make each year. As 100 may have looked similar to its pre- speed. The Rolls Royce Allison AE “new Citation X” which is expected the market continues to rebuild, 50 the need for a reliable, efficient, fast decessors, but it was a very different 300 7A engines, originally designed to reclaim its spot as the fastest 0 aircraft. It operated on a totally new for commercial airlines enable the civilian airplane. aircraft will not go unnoticed. Jan-‐08 Jan-‐09 Jan-‐10 Jan-‐11 Jan-‐12 Jan-‐13
6 CAMP SYSTEMS INTERNATIONAL ❖ DECEMBER 2013 DECEMBER 2013 ❖ CAMP SYSTEMS INTERNATIONAL 7 InsighttothePast with Giacinta Bradley Koontz Big Names in Small Aircraft Then and Now - Part II of III
Lloyd C. Stearman Museum Kansas Aviation Photos: Emil M. Laird Walter H. Beech Clyde Vernon Cessna [1898-1975] [1896-1982] [1891-1950] [1879-1954] Walter Beech, The Beech Aircraft factory at Wichita, Kansas (~1933) "the rambunctious barnstormer"
loyd C. Stearman aircraft during WWII. He retired from aviation alter Herschel Beech Stearman, much like his entirely in 1945. Born and raised on a farm in contemporary, Clyde Cessna, Stearman flew his Travel Air in the 1926 Ford Tennessee, Beech learned how to Lwas another Kansas boy with exceptional Reliability Tour during which he was involved in Wrepair equipment and in his early twenties was mechanical skills. He was a serious student of a spectator fatality. Distraught, Stearman nearly ultimately hired as a technical representative architecture before his WWI military service, quit aviation altogether. But within a year, he left for a truck company. Based upon his natural when he learned to fly at Rockwell Field in San Cessna and Beech and moved to California as a ability to interface with customers Beech was Diego. From that point on aviation became stunt pilot in films. His home state of Kansas assigned to work in Europe for two years. In the central focus of Stearman’s life. In 1920 he beckoned and he returned to open the Stearman 1917 he returned home and joined the Army was hired as a mechanic at the aircraft factory Aircraft Company. In 1929, Stearman’s business Air Corps. He is thought to have gone through owned by Emil M. Laird, designer of the three- was absorbed into the giant conglomerate of training in Waco, Texas, later serving three years place Swallow. Also working with Laird at that United Aircraft and Transportation Company, as a pilot, instructor and engineer. There are time was Walter Beech. owned by William Boeing. After WWII the conflicting accounts of when and where Beech Left to Right: Stearman Model M2 Speedmail; Travel Air (NAT) Model 5000; Beech Model 17. All photos courtesy of the Kansas Aviation Museum. Stearman and Beech foresaw the future of Stearman biplane found work as a crop-duster first designed and/or flew an aircraft, but it is aircraft built with a welded tubular steel and was the frequent plane of choice for air show likely that he experimented with building his wing-walkers. own glider as a teen. After WWI, he is known fuselage, as opposed to wood, and proposed the three founders went their separate ways. office, his wife, Olive Ann, was capably filling in held the top position in a major American their concept to Laird. Laird was unwilling to to have flown Curtiss “Jennys” and Lincoln Leaving his private business ventures behind Standard biplanes, barnstorming in Kansas. When Travel Air merged with the Curtis-Wright during his absence. corporation. change what already had proven successful for him, Stearman designed military aircraft for Airplane Company Beech moved to the east During WWII the Army and Navy purchased him, and soon Stearman and Beech resigned several companies. During the Cold War he In 1921 Beech found his first job as a test pilot coast. But, like Stearman, he was drawn back nearly 8,000 Model 17s and Model 18s as See you next year with Big Names in Small to start their own company. During 1925 they headed up new development at Lockheed at the Laird factory, then producing the popular to Wichita in 1932. Beech Aircraft Company personnel transports, bombers and pilot Aircraft – Then and Now – Part III. Olive Ann partnered with Cessna and formed the Travel Aircraft Company in Burbank, California. In Swallow. Between 1921 and 1926, one of the built the popular Staggerwing and in 1937, Air Company in Wichita to design and build a main ways to sell aircraft was to enter (and win) training planes. The Beech factory bulged Beech steps into her husband’s shoes. 1968, as the world entered the Space Age, introduced the Model 18, named because it was with 14,000 employees by the end of the war. successful biplane. Not long after the departure Stearman once again opened his own aircraft air races. Beech represented Laird and later the the eighteenth plane exclusively designed by of Stearman and Beech, Laird also designed Travel Air Company, winning twenty races. Between 1947 and 1949, Beech Aircraft kept business in Los Angeles. He was described as Beech. The Model 18 was easily adaptable to Happy an open-cockpit biplane powered by an OX-5 In addition to his flying skills, Beech was a the doors open by manufacturing parts and a quiet academic with a love for classical music land on any terrain with wheels, skis or floats. New Year 2014! engine enclosed in an all-metal cowling. Laird remarkable salesman. equipment such as corn harvesters. In 1948 but his passion for aircraft design remained “It was a design that would push Beechcraft ~Gia~ went on to build several different customized Beech Aircraft successfully introduced the Twin paramount until his death at age 77. Although Beech was General Manager of airplanes well ahead of the competition,” writes Bonanza as an executive commuter, which was racing aircraft. His planes won races by famous Laird’s company, he had ideas of his own for biographer, Bruce Bissonette. Beech was Giacinta Bradley Koontz Hundreds of vintage Stearmans have been later adapted for military use in Korea. aviators of the 1920s and 1930s such as Jimmy the future of aircraft design. He soon joined described as a “rambunctious” administrator, is an aviation historian restored to air-worthiness and no doubt many Doolittle and Roscoe Turner. Laird continued Stearman and Cessna to form the Travel Air who never stopped flying. In 1940 he partnered In 1950, Walter Beech died suddenly, leaving and author. Visit her have landed at the Lloyd Stearman Field Airport new web site at: working in aviation, often as a mechanic for Company, which quickly produced as series with H.C. Rankin to fly a Beechcraft 18 to win Olive Ann as President of Beech Aircraft. in Benton, Kansas. www.GiaBKoontz.com large commercial airlines, and on military of successful aircraft. And almost as quickly, the New York to Miami Air Race. Back in the Overnight the mother of two young children
8 CAMP SYSTEMS INTERNATIONAL ❖ DECEMBER 2013 DECEMBER 2013 ❖ CAMP SYSTEMS INTERNATIONAL 9 UseUserrHotHot Tip Tip CAMP APPLICATION Usewith with Jimr Jim Hot Wright, Wright, Tip European CAMP European APPLICATION FSR Region with Field Jim Service Wright, Representa;ve European Region Field Service Representa;ve YOU'VEYou’ve GOT Got MAIL! Mail! 2 CustomizeYou’ve Customize Your your Got Email Email! Alerts Mail! Alerts The CAMP Maintenance Customize Tracking your System Email provides ! Alerts a means to automa:cally send email messages to he CAMP“Alert” Maintenance you or Tracking any member System provides of your a means team to automatically when certain send no:fica:ons email messages and reports are available, or, when to 3 4 The CAMP Maintenance Tracking System provides a means to automa:cally send email messages to “Alert” you or any memberkey of changes your team have when been certain made notifications or completed and reports for a specific aircraC. are available, or, when “Alert” you or any member of your team when certain no:fica:ons and reports are available, or, when key changes have been made or completed for a specific aircraft. T key changes have been made or completed for a specific aircraC.
Five new alerts were added to the exis:ng COMPLETED Email Alerts selec:on that include: UPDATES Five new alerts were added to the exis:ng COMPLETED Email Alerts selec:on that include: UPDATES Completed Updates-‐ Alerts you of the completed Service Center Assignments updates applied to your aircraC’s status Completed Updates-‐ Alerts you of the completed Service Center Assignments-‐ Alerts you when Service Center Assignments updates applied to your aircraC’s status someone has assigned an aircraC for MRO access Service Center Assignments-‐ Alerts you when Revision Comple DISCREPANCY Adjacent to the Alert field, a drop down box is provided containing the list of alerts currently available. Similarly next to ADDITIONS AircraL field, the drop down box lists the aircraC to which you have access. The Subscriber drop down box contains the DISCREPANCY list of contacts associated with the aircraC within the system. You simply check the :ck box next to your name and ADDITIONS 3 email address to receive the Alert. The Frequency drop down box allows you to select how oCen you would like to receive the email alerts. The default seOngs can be viewed by clicking the highlighted Default SePngs at the top, right hand corner of the page. You can modify these frequency seOngs in Months, Days or even hours. Addi:onal drop down boxes for daily and hourly values will appear if selected. To customize your Alert SeOngs, select the “SeOngs” tab from the lower leC sec:on of the main CAMP 3.0 display. From the list of selec:ons, choose “Email The op:on to select a date range is provided by simply entering Start and End dates in the respec:ve columns. Handy 1 To customize your Alert SeOngs, select the “SeOngs” tab from the lower leC 4 1 Alerts” to access the Email Alert View/Manage pages. As a default, the system will drop down calendars are available. sec:on of the main CAMP 3.0 display. From the list of selec:ons, choose “Email 1 display the “Manage Mode” screen. Here you will be able to “manage” or customize 1 Alerts” to access the Email Alert View/Manage pages. As a default, the system will the email alert seOngs display the “Manage Mode” screen. Here you will be able to “manage” or customize the email alert seOngs The Email Alert tab opens in the “Manage Mode”. From the toolbar you can Subscribe to New Alert, Edit an exis:ng The Email Alert tab opens in the “Manage Mode”. From the alert, Delete an exis:ng alert, or, Switch to View Mode 5 toolbar you can Subscribe to New Alert, Edit an exis:ng where you can view and sort your alerts. alert, Delete an exis:ng alert, or, Switch to View Mode where you can view and sort your alerts. ACer you have made your selec:ons and the fields have been completed, simply click Save and the respec:ve Alert(s) 5 In View Mode you can Group your alerts or, return to will be delivered according to the criteria you have selected! Manage Mode. In View Mode you can Group your alerts or, return to Manage Mode. We hope that you will enjoy this new func 10 CAMP SYSTEMS INTERNATIONAL ❖ DECEMBER 2013 DECEMBER 2013 ❖ CAMP SYSTEMS INTERNATIONAL 11 ToolboxQA SUBMIT YOUR CAMP QUESTIONS BY EMAIL TO & [email protected] SUBJECT LINE: TOOLBOX Duncan Aviation has several experts to minimize and anticipate risks in first of type upgrades like the Universal Your CAMP have to convert your engines to the en- see what resources might be availalble Avionics EFI-890R solution for the Falcon 900B. gine program. Call your analyst for assis- to you. The page categorizes the schol- questions tance. arships and grants into four headings: I know I can generate a logbook en- • Aviation Scholarships answered by try during an update. Can I generate a • Minority Scholarships logbook insert for tasks that have been • Miscellaneous Scholarships CAMP professionals accomplished in the past? • Grants Yes, you must search for the tasks you want to include in the entry. On the “task Select a heading to see a list of available As an Avionics Install Tech Rep, he specializes in avionics ELLEN LEPORE search” screen enter the date (or a date scholarships or grants. From there you modifications as well as troubleshooting and helped support MANAGER, APPLICATION SUPPORT range) in the “C/W Date” field param- can select a specific program and con- eter. When you get the search results tinue to that organization's site to review this project from the engineering drawings aspect through How can I give a new employee click on the “click to print logbook insert the details of the scholarship or grant. the certification process and operational checks to ensure a access to our aircraft records? report” icon (the notepad with a “L” on successful delivery. The Administrator has the ability to it). Then select the items you want, chose create a logon for who ever they want. a signoff statement, enter times, and Use the Administration link to add a new print. This report can also be produced user. If you need further assistance, feel as a MSWord document, which would “I shall pass free to call Application Support. allow you to format it any special way you need. through this MARC GOULD VICE PRESIDENT OF OPERATIONS VICTOR JOSEPHSON life but once. NORTHEAST REGIONAL FIELD SERVICE REPRESENTATIVE Can I stop getting paper reports? How can I combine my Status Report Any good Yes, we can set up your aircraft profile so with the Requirement report? that your monthly reports are generated For the rest of the story visit electronically, please note that the re- It’s simple. From the Report Queue select therefore that www.DuncanAviation.aero/experience/chris.php. ports and work cards would be linked to Merge PDF. Next, give the report a name your aircraft profile for you to access. If in the View Report Description field, then I can do, let this is an option that interests you please select the reports you want and the or- contact your analyst. der you want them merged. Click Sub- mit, then behold your report. me do it now. How can I track items with a require- ment other than the ones from the Man- Let me not ufacturer - i.e. life vest? industry Contact your CAMP Analyst and explain defer or what you need tracked. It can be added + +1 402.475.2611 | 800.228.4277 topics reviewed right to the system or they can walk you through how to add a customer code. neglect it. INDUSTRY TOPIC SOURCE: HTTP://WWW.FAA.GOV/AIR_TRAFFIC/ENVIRON- MENTAL_ISSUES/ For I shall nev- ERIC SIMPSON Are you pursuing a career in aviation; MANAGER, FALCON 10/20/200/50 SERIES enhancing your skill set for profession- er pass this Why don’t I see my engine hours on the al growth and development or shifting profile page under “Last Actuals”? jobs within the field and could benefit way again” from a grant or scholarship? Your engines are not on the engine pro- — Etienne de Grellet, gram (tracking by true engine times), the If so, visit the FAA's 'Scholarships & Grants' [11/2/1773-11/16/1855] engine requirements are being tracked page (www.faa.gov/education/stu- a prominent French-born by airframe hours. Eventually you will dent_resources/scholarships_grants) to Experience. Unlike any other. American Quaker missionary DECEMBER 2013 ❖ CAMP SYSTEMS INTERNATIONAL 13 CAMP_Due Nov 1 2013.indd 1 11/1/2013 1:28:58 PM OEMHighlight Pilatus Opens Joint Venture Company in China Pilatus Aircraft Industry (China) Co., Ltd opened for business on August 5th, 2013 in the Chinese metropolis of Chongqing. The new joint venture company will allow Pilatus Aircraft Ltd to establish itself in the Chinese market. An initial contract to in May, 2014” says Oscar J. Schwenk, Chairman supply a total of 50 PC-12s/PC-6s has also been of Pilatus Aircraft Ltd. signed. The newly created company and associated Pilatus is exhibiting the PC-24 mockup and a Pilatus activities in China will have a positive im- real PC-12 NG at their NBAA exhibit inside the pact on production operations in Switzerland. Las Vegas Convention Center, display #C12216. The gradual opening up of Chinese air space has Following NBAA, the PC-24 mockup will be on brought new importance to civil aviation. The display at Pilatus Business Aircraft Ltd’s facility in Chinese aviation authority (CAAC) expects to see Broomfield, Colorado for the month of November. average growth of over ten percent in the Chinese aviation industry in the next few years. Prospective customers who would like to see the The Pilatus PC-12 PC-24 mockup or need further information, but Pilatus opted to set up a joint venture company centers, “the relationship we have with our service who cannot attend NBAA, should contact Pilatus with a Chinese Partner for the purpose of gaining centers is unique and crucial to the success of our or one of the Authorized Pilatus Centers to ar- umes about our satisfaction with the performance a firm foothold in this new market. Indeed, Pila- company. We approach our service centers as an range a visit. of the aircraft and our long lasting relationship tus would not be able to sell its aircraft in China extension of Pilatus which creates a reliable part- with Pilatus.” without the new company of which Pilatus has a nership for our customers”. majority shareholding. Thomas Bosshard, President and CEO of Pilatus PC-12 Customer Service Pilatus continues to prove that Swiss-craftsman- Business Aircraft Ltd added, “Pilatus and Plane- Pilatus Aircraft Industry (China) Co., Ltd will The Pilatus PC-24 twin-jet Rated #1 for 12 consecutive ship alongside relentless customer support sets the Sense™ have enjoyed an outstanding partnership provide a production platform for aircraft compo- Pilatus Announces Worldwide PC-12 in a class of its own. years for nearly 20 years. We have grown together, nents - for the PC-6 and PC-12 only, both civilian Sales and Service Network Pro Star Aviation, LLC; learned from each other, and mutually prospered aircraft. The company will not be involved in the Londonderry, NH, USA for the PC-24 The readers of Professional Pilot because of this relationship. We wish to thank production of components for military training Skytech, Inc.; Baltimore, MD, USA magazine ranked Pilatus as the Pilatus delivers the 1,200th both PlaneSense and its customers for their con- aircraft (PC-21, PC-9 M and PC-7 MkII). Pilatus Aircraft Ltd announced best customer service provider for PC-12 fidence in the PC-12 and for their eighteen years Oscar J. Schwenk, Chairman of the Board of Di- that it has formally established a Central & South America of safe operation. Pilatus is honored to have Pla- business turboprop aircraft for 12 In a ceremony in Portsmouth, New rectors of Pilatus Aircraft Ltd, comments: sales and service network for its Synerjet Corp., Panama neSense, Inc. take delivery of the 1,200th PC-12, years in a row. Hampshire, the Swiss aircraft man- and we look forward to many more years of suc- "The PC-12 and Pilatus Porter PC-6 are optimum upcoming flagship business -air Australia In the 2013 Corporate Aircraft Product Support ufacturer delivered the 1,200th unit cess in the future.” aircraft for this booming market, and we are confi- craft – the Pilatus PC-24 twin-jet. dent our products have great potential. China has Pilatus Australia Pty Ltd; Survey of business aircraft operators, conducted of its single engine turboprop PC- The versatile PC-12 NG performs many roles many small airfields with short runways - our air- Markus Bucher, CEO of Pilatus Aircraft Ltd Adelaide, SA, Australia annually by Professional Pilot magazine, Pilatus 12 to fractional aircraft ownership worldwide, including executive transport, com- craft are ideal for operating in and out of them." stated, “We are proud to announce the exten- earned the top ranking in the turboprop division Africa program PlaneSense™. muter, medevac, police and border surveillance, sion of our partnership with an outstanding for the 12th year in a row. Pilatus showed the cargo transport, military liaison, and regional Markus Bucher, CEO of Pilatus Aircraft Ltd, adds: Pilatus Centre Southern Africa Botswana; network of Authorized Sales and Service Centers most improvement in overall score for the 2013 President and CEO of PlaneSense, Inc., George airliner. The PC-12 fleet has amassed over 4 mil- Gaborone, Botswana "We believe that a partnership with a local sales for the PC-24. For 13 years in a row, the PC- survey, receiving higher marks in every category. Antoniadis, explains, “PlaneSense, Inc. has built lion flight hours of operating experience, includ- partner is the key to success. It also ties in with 12 has set the standard for the highest level of its successful business model on the PC-12. For Europe/Asia/other territories In addition, Aviation International News maga- ing thousands of hours in some of the world’s our strategy of ensuring optimum customer service customer service, as rated by readers of Profes- eighteen years, this versatile, efficient and reliable Pilatus Aircraft Ltd, Stans, Switzerland zine reported a significant jump in the overall harshest environments. For 11 consecutive years, through the closest possible geographic proximity. sional Pilot magazine. Our goal is to raise the aircraft has served us extremely well. The Plane- PC-12 operators have ranked Pilatus customer Assisted by our joint venture partner, TXJY – Bei- More detailed information about your personal score for Pilatus, which retained its top honors in bar even higher with the PC-24. Pilatus is con- Sense™ program employs the largest civilian fleet support as the best in the industry in an annual jing Tian Xing Jian Yu Science Co., Ltd., we will PC-24 sales or service contact in your country/ the annual Product Support Survey, Newer Tur- fident that through our Authorized Pilatus Cen- of PC-12 aircraft in the world, which speaks vol- survey conducted by Professional Pilot magazine. achieve our goal of establishing the Pilatus brand territory can be found at http://www.pc-24.pila- boprops category. ters we will create a customer experience, the in China.“ ‘Pilatus Class’ that is unmatched in the business tus-aircraft.com. The annual surveys ask participants to rate their The newly created company and associated Pilatus aviation industry.” Negotiations with additional sales and service experience based on company response time, spares availability, cost of parts, speed of AOG activities in China will not impact negatively on The following Authorized Pilatus Centers have partners covering other parts of the world are service, technical manuals, technical representa- production operations in Switzerland. On the con- been appointed up to today for selling and servic- currently in progress, and will be announced at tives and service satisfaction. trary, production in Switzerland will be reinforced ing the PC-24: a later date. by the anticipated sale of aircraft to China. “The first PC-24 prototype is currently under “Striving for improvement is a constant. Our job North America Over 275 new jobs have been created at the head construction at Pilatus headquarters in Stans, is to provide reasonable and reliable service to our Western Aircraft, Inc.; Boise, ID, USA customers; the Professional Pilot survey is a per- office in Stans in the past two years, and further Switzerland, and is scheduled to make its first recruitment is planned in the future. Tempus Aircraft Sales & Service LLC; flight by the end of 2014. A total of three aircraft fect way for us to take our customers input and Englewood, CO, USA will be used in the flight test program. Certifi- work towards improving our support”, said Piotr cation and first customer deliveries will occur in “Pete” Wolak, Vice President of Customer Service Pilatus delivers the 1,200th PC-12 to PlaneSense, Inc. Kansas City Aviation Center, Inc.; 2017. Pilatus plans to begin taking orders for the for Pilatus Business Aircraft Ltd. Olathe, KS, USA PC-24, and announce key launch customers, at Wolak also mentioned the partnership between Photos: Courtesy of Pilatus Aircraft Ltd. Epps Air Service, Inc.; Atlanta, GA, USA the EBACE convention in Geneva, Switzerland Pilatus and their worldwide network of service Source: http://www.pilatus-aircraft.com/ 14 CAMP SYSTEMS INTERNATIONAL ❖ DECEMBER 2013 DECEMBER 2013 ❖ CAMP SYSTEMS INTERNATIONAL 15 ASO Turbine Aircraft Brokers & Dealers Aircraft Shopper Online Top 50 ® Buy or sell your next aircraft on ASO, The Aircraft Market in Real Time BROKER / DEALER LOCATION PHONE E-MAIL WEB SITE For aircraft buyers, ASO has thousands of up to date listings Aero Capital s.a.s. Paris, FR 33-144-707-214 [email protected] www.aero-capital.fr with photos & specs, and the most powerful search tools it's that simple. Aeromanagement Group Annapolis, MD (410) 573-1203 [email protected] www.aeromanagement.com in the industry. AeroSolutions Manassas, VA (703) 257-7008 [email protected] www.aerosolutions.com For aircraft sellers, ASO delivers over 150,000 unique Austin Jet Aircraft Salea Austin, TX (512) 292-7088 [email protected] www.austinjet.com visitors and thousands of leads each month, along with Aviation Marketing Group, Inc. Charlotte, NC (704) 643-8135 [email protected] www.aviationmarketing.com personalized service. Avinco Exotique, MC 37-798-800-449 [email protected] www.avinco.net Aircraft Buyers and Sellers use ASO. Avpro, Inc. Annapolis, MD (410) 573-1515 [email protected] www.avprojets.com Bell Aviation West Columbia, SC (803) 822-4114 [email protected] www.bellaviation.com www.ASO.com Bombardier Aircraft Sales Richardson, TX (972) 960-3810 [email protected] www.bombardierusedaircraft.com This Month's FEATURED AIRCRAFT For Sale From ASO.com: Boutsen Aviation S.A.M. Grimaldi, MC 37-793-308-002 [email protected] www.boutsen.com Business Aircraft Leasing, Inc. Nashville, TN (615) 361-3781 [email protected] www.baliaircraft.com 2001 Falcon 2000 1983 IAI Westwind 1 CB Aviation Ogden, UT (801) 621-0326 [email protected] www.cbaviation.com Cerretani Aviation, LLC Boulder, CO (303) 469-4114 [email protected] www.cerretaniaviation.com Charlie Bravo Aviation Georgetown, TX (512) 868-9000 [email protected] www.wepushtin.com Clay Lacy Aviation Seattle, WA (206) 762-2250 [email protected] www.claylacy.com Corporate Concepts Int'l, Inc. Austin, TX (832) 647-7581 [email protected] www.flycci.com Corporate Fleet Services Cornelius, NC (704) 359-0007 [email protected] www.cfsjets.com Dassault Falcon Jet Corp. S. Hackensack, NJ (201) 541-4556 [email protected] www.falconjet.com Dominion Aircraft, Inc. McKees Rocks, PA (412) 331-4969 [email protected] www.airview.com Ad# 150370 N386RL Ad# 148305 Eagle Creek Aviation Services Indianapolis, IN (317) 293-4548 [email protected] www.eagle-creek.com ASKING: Inquire Peregrine Aviation Services ASKING: Inquire Wolfe Aviation Elliott Aviation, Inc. Moline, IL (309) 799-3183 [email protected] www.elliottaviation.com TTAF: 3,625 hrs (561) 417-6300 TTAF: 3,432 hrs (209) 983-0117 Express Jets San Antonio, TX (210) 687-1828 [email protected] www.expressjets.com LOC: Florida LOC: California Flight Source International Sarasota, FL (941) 355-9585 [email protected] www.flightsource.com Flinn Aviation Pflugerville, TX (512) 615-3334 [email protected] www.flinnaviation.com 1995 Falcon 900B 1999 Cessna Citation X Freestream Aircraft Bermuda, Ltd Hamilton, HM EX 44-207-584-3800 [email protected] www.freestream.com Freestream Aircraft USA, Ltd. Teterboro, NJ (201) 365-6080 [email protected] www.freestream.com Guardian Jet, LLC Guilford, CT (203) 453-0800 [email protected] www.guardianjet.com Gulfstream Aerospace Corp. Savannah, GA (912) 965-4536 [email protected] www.gulfstreampreowned.com International Aviation Mrketing Sarasota, FL (941) 355-5353 [email protected] www.internationalami.com J. Mesinger Corporate Jet Sales Boulder, CO (303) 444-6766 [email protected] www.jetsales.com Jet Air, Inc. Galesburg, IL (309) 342-3134 [email protected] www.jetairinc.com jetAVIVA Santa Monica, CA (310) 907-5099 [email protected] www.jetaviva.com N924S Ad# 149924 N797XJ Ad# 145611 JetBrokers, Inc. Chesterfield, MO (636) 532-6900 [email protected] www.jetbrokersinc.com ASKING: $9,750,000 Charlie Bravo Aviation ASKING: Inquire Texas Aero Jetcraft Raleigh, NC (919) 941-8400 [email protected] www.jetcraft.com TTAF: 4,745 hrs (512) 868-9000 TTAF: 11,081 hrs 254-752-9731 John Hopkinson & Assocs., Ltd. Calgary, AB, CA (403) 637-2250 [email protected] www.hopkinsonassociates.com LOC: Texas LOC: Texas Leading Edge Aviation Solutions Parsippany, NJ (201) 891-0881 [email protected] www.leadingedgeaviationsolutions.com Mach One International, Inc. Fort Wayne, IN (260) 672-0706 [email protected] www.machoneintl.com 1985 Beech King Air B200 1983 Bell 222 SP Mercury Aircraft Sales Sarasota, FL (315) 415-0401 [email protected] www.mercuryaircraftsales.com OGARAJETS Atlanta, GA (770) 955-3554 [email protected] www.ogarajets.com Omni Jet Trading Easton, MD (410) 820-7300 [email protected] www.omnijet.com Pollard Aircraft Sales, Inc. Fort Worth, TX (817) 626-7000 [email protected] www.pollardaircraft.com Savback Helicopters Linkoping, SE (460) 134-1497 [email protected] www.savback.com Six G Aviation LLC Lakeland, FL (863) 701-2543 [email protected] www.sixgaviation.com Sojourn Aviation Scottsdale, AZ (316) 733-6500 [email protected] www.sojournaviation.com Southeast Jet Group, Inc. Fort Lauderdale, FL (954) 772-5205 [email protected] www.southeastjet.com BB-1210 Ad# 148748 Ad# 147239 Southern Cross Aviation, Inc. Fort Lauderdale, FL (954) 377-0320 [email protected] www.southern-cross-av.com ASKING: Inquire JETability ASKING: Inquire Freestream Aircraft USA, Ltd. The Jet Business New York, NY (917) 414-1995 [email protected] www.thejetbusiness.com TTAF: 17,349 hrs 44-1223-399966 TTAF: 3,140 hrs 201-365-6080 LOC: UK LOC: New Jersey The Jet Collection Chicago, IL (312) 226-8541 [email protected] www.thejetcollection.com Vance & Engles Aircraft Crownsville, MD (410) 268-3500 [email protected] www.vanceengles.com Western Aviation, Inc. Houston, TX (281) 391-2510 [email protected] www.westernaviation.com To see more details, or to contact Aircraft Shopper Online Let these professionals know that you found them in CAMP InSight magazine. the sellers of these aircraft, scan ® This list is provided for informational purposes only. The criteria for inclusion in this list are based upon advertising volume on ASO.com. this QR code, or go to www.ASO.com The Aircraft Market in Real Time Although ASO has had only positive experiences with the companies shown, ASO makes no recommendation or endorsement ofany and enter the Ad# from above in specific company contained in this list. ASO further makes no representations or warranties with respect to the quality or performance of www.ASO.com any company listed above, and ASO shall not be responsible for the actions of these companies. the Keyword Search box. www.ASO.com DECEMBER 2013 ❖ CAMP SYSTEMS INTERNATIONAL 17 CAMP SERVICES & SUPPORT DIRECTORY www.CAMPSYSTEMS.com CAMP VIDEO TRAINING (Hyderabad, India address continued) THE TREND GROUP CUSTOMERS on LOCATIONS BOMBARDIER FSR Hyderabad – 500081 SALES/SUPPORT NORTH AMERICA (Montreal) India Joe Dynko, Northeast RSM Lydia Abraham 1486 Tollhouse Road, #101 NEW YORK (HEADQUARTERS) Tel (direct): 603-377-7016 CAMP Systems International, Inc. Clovis, CA 93611 USA Camp Systems International Inc. Toll Free: 1-800-558-6327 C/O Bombardier Tel (US): 800-297-6490 LI MacArthur Airport (KISP) CONTACTS www.youtube.com/fieldservicerep E: [email protected] 500 Côte-Vertu Road West Tel (Int’l): 559-297-6490 999 Marconi Avenue FIELD SERVICE REPRESENTATIVES (FSR) Dorval, Québec H4S 1Y9 www.thetrendgroup.com Ronkonkoma, NY 11779 USA & REGIONAL SALES MANAGERS (RSM) LATIN/SOUTH AMERICAN REGIONS Canada CAMP SYSTEMS: CAMP MTX WORLDWIDE BROKER PROGRAM Tel: 631-588-3200 U.S. REGIONS Andrew Douglas, Central/South America RSM Mobile: 514-451-7017 VIDEO TITLE LENGTH Fax: 631-588-3294 Tel: 631-588-3200 E: [email protected] Lynn Sosnowski, Broker & Finance Program Toll Free: 1-877-411-CAMP (2267) WEST Toll Free: 1-877-411-CAMP (2267) Sales Manager - Worldwide AIRCRAFT HOME PAGE BRIEF 3.35 (AK, AZ, CA, HI, ID, MT, NV, OR, UT, WA, WY) Mobile: 720 236 5676 EMBRAER FSR 44 Apple Street, Suite 5 AIRCRAFT HOME PAGE DETAILED 5.29 NEW HAMPSHIRE (SALES) Steve McQueen, West Regional FSR E: [email protected] Tinton Falls NJ 07724 USA (São José dos Campos) TASK-STATUS BRIEF 4.25 11 Continental Boulevard, Suite C Mobile: 702-513-0671 Carlos Paulichi Tel (direct): 732-530-7409 Merrimack, NH 03054 USA E: [email protected] INTERNATIONAL TASK-STATUS DETAILED 5.29 CAMP Systems International Mobile: 732-720-9840 Tel: 603-595-0030 Sarah Molloy, West RSM Jim Wright, European FSR C/O Embraer Executive Jets Fax: 732-530-6402 DUE LIST 3.56 Fax: 603-595-0036 Tel: 631-588-3200 ext. 1248 Tel - U.S.: 321-848-1564 Avenida Brigadeiro Faria Lima E: [email protected] UPDATE 7.56 Toll Free: 1-800-558-6327 Toll Free: 1-877-411-2267 Tel - Int'l: +44 1273 25 2267 2170 F43 - 3rd floor - PC 144/2 E: [email protected] E: [email protected] São José dos Campos, São Paulo 12227-901 FLIGHT SCHEDULING DISCREPANCY 10.15 MONTREAL George Rossides, International RSM Brazil Edward Murphy, WORK ORDER PART 1 7.39 NORTH CENTRAL Product Manager, Flight Scheduling 455 Fenelon, Suite 304 Tel: 631-588-3200 ext. 212 Tel: +55 12 3927 8771 WORK ORDER PART 2 7.36 (IL, IN, IA, KY, MI, MN, Tel: 631-588-3200 ext. 265 Dorval, QC H9S 5T8 Toll Free: 1-877-411-2267 ext. 212 Mobile: +55 12 98844 0707 MO, NE, ND, OH, SD, WV, WI) Toll Free: 1-877-411-2267 ext. 265 LOG ENTRY - PART 1 6.1 Canada E: [email protected] E: [email protected] Eli Stepp, Jr., E: [email protected] LOG ENTRY - PART 2 4.55 Tel: 514-448-1128 North Central Regional FSR John Aven, International RSM DOCUMENTS FOLDER 5.14 Fax: 514-448-1120 Mobile: 217-801-3701 Tel: 631-588-3200 ext. 279 INVENTORY MANAGEMENT E: [email protected] Toll Free: 1-877-411-2267 ext. 279 APP. SUPPORT Rajiv Tayal, Director, WICHITA E: [email protected] APPLICATION SUPPORT TEAM QA & Product Manager, Inventory CAMP SYSTEMS: iCAMP 8201 E. 34th Street North Martha Karoutas, North Central RSM Tel: 631-588-3200 ext. 104 Tel: 631-588-3200 VIDEO TITLE LENGTH Building 1100, Suite 1101 Tel (direct): 603-377-7102 HELICOPTERS Toll Free: 1-877-411-2267 ext. 104 Toll Free: 1-800-558-6327 Toll Free: 1-877-411-2267 Wichita, KS 67226 USA Mike Keeling, E: [email protected] iCAMP 3:14 E: [email protected] E: [email protected] Tel: 316-462-2267 Helicopter Industry FSR iCAMP-INITIAL ACCESS 1:05 AMSTAT Fax: 316-462-2442 SOUTH CENTRAL Mobile: 303-551-5398 CAMP VIDEO TRAINING ON YOUTUBE™ 44 Apple Street iCAMP-ACCESS FROM iCAMP ICON 2:15 Toll Free: 1-866-581-CAMP (2267) (AR, CO, KS, LA, NM, OK, TX) E: [email protected] www.youtube.com/fieldservicerep Tinton Falls, NJ 07724 USA iCAMP-UPDATE AIRCRAFT TIMES 1:17 Dennis Foote, FLORIDA OEM BASED South Central Regional FSR Tel: 732-530-6400 iCAMP-DUE LIST 1:41 DANIEL SYSTEMS Mobile: 972-439-7710 BEECHCRAFT / BOMBARDIER LEARJET / Fax: 732-530-6360 (Transport Category Custom Programs) ADDITIONAL SERVICES iCAMP-RAMP CHECK 1:10 E: [email protected] CESSNA FSR Toll Free: 1-877-426-7828s 551 Apollo Boulevard, Suite 202 (Wichita) ENGINE HEALTH MONITORING www.amstatcorp.com iCAMP-TASK/PARTS 1:42 Tom Ritrovato, South Central RSM Melbourne, FL 32901 USA Tim Miranowski POWER BY THE HOUR CUSTOMERS iCAMP-CAMP MESSENGER 0:58 Tel (direct): 603-377-7111 CAMP Systems International Inc. AIRCRAFT SHOPPER ONLINE Tel: 321-722-9790 Toll Free: 1-800-558-6327 SALES iCAMP-AD/SI 1:19 Fax: 321-722-9799 C/O Hawker Beechcraft Services, Inc. 44 Apple Street E: [email protected] Pamela J. Pamatat, iCAMP-DISCREPANCY 1:04 www.danielsystems.com Mid-Continent Airport (KICT) Tinton Falls, NJ 07724 USA ECTM Sales Manager - Worldwide 1980 Airport Road Tel: 888-992-9276 iCAMP-BASKET FUNCTION 1:13 SOUTHEAST L.I. MacArthur Airport EUROPE Wichita, KS 67209 USA Int’l Tel: 732-704-9561 (AL, FL, GA, MS, NC, SC, TN, VA) 999 Marconi Avenue iCAMP-OPTIONS 1:44 Mobile: 316-640-9178 www.aso.com PARIS Roy Gioconda, Manager, Field Service Ronkonkoma, NY 11779 USA CAMP Europe SAS Mobile: 919-454-6843 E: [email protected] AVTRAK CAMP SYSTEMS: CESCOM 15 rue de la Montjoie - BP 58 E: [email protected] Tel: 631-588-3200 ext. 239 93212 Saint Denis La Plaine Cedex DASSAULT / BEECHCRAFT FSR Efax: 1-800-521-9109 8201 E. 34th Street North VIDEO TITLE LENGTH Kate Gallant, Southeast RSM (Little Rock) Toll Free: 1-877-411-2267 ext. 239 France Building 1100, Suite 1101 CESCOM TO CAMP TOGGLE 2.39 Tel (direct): 603-377-7019 Tom Maher E: [email protected] Wichita, KS 67226 USA Tel: +33-1-55.93.45.80 Toll Free: 1-800-558-6327 CAMP Systems International Inc. CESCOM IN CAMP OVERVIEW 8.19 Fax: +33-1-55.93.45.99 E: [email protected] C/O Dassault Falcon Jet SUPPORT Tel: 303-745-5588 Toll Free: 1-877-281-1934 CESCOM IN CAMP INTERACTIVE 10 7.3 3801 East 10th Street 375 Roland-Therrien, Suite 140 www.avtrak.com (TASK STATUS) — ASIA NORTHEAST Little Rock, AR 72202 USA Longueuil, QC J4H 4A6 (CT, DE, ME, MD, MA, CESCOM IN CAMP INTERACTIVE 5.5 HYDERABAD, INDIA Tel: 501-210-0580 Canada NH, NJ, NY, PA, RI, VT, DC) INSIGHT ADVERTISING CESCOM 20 (DUE LIST) — CAMP Systems Pvt Ltd Fax: 501-210-0475 Tel - US & Canada: 855-932-3286 George Rossides, International RSM 7th Floor, Capella Block Victor Josephson, E: [email protected] CESCOM IN CAMP MTR (BRIEF) 1.32 Northeast Regional FSR Tel - International: 450-640-3286 Tel: 631-588-3200 ext. 212 The V – Ascendas IT Park Toll Free: 1-877-411-2267 ext. 212 CESCOM IN CAMP MTR (DETAILED) 7.59 Plot No.17, Software Units layout Mobile: 516-652-9165 E: [email protected] E: [email protected] CESCOM IN CAMP- MTR FROM 1.5 HITEC City, Madhapur INTERACTIVE CESCOM 20 (DUE LIST) — 18 CAMP SYSTEMS INTERNATIONAL ❖ DECEMBER 2013 DECEMBER 2013 ❖ CAMP SYSTEMS INTERNATIONAL 19 WHATWHAT HAS HAS GROWN GROWN OVER OVER 30% 30% ININ THETHE LAST LAST FOUR FOUR MONTHS? MONTHS? TheThe Professional Professional Aviation Aviation Maintenance Maintenance Association! Association! Come and Join PAMA Today EnterCome coupon code and AMM2012 Join and PAMA you will receive Today all the Enter coupon code and you will receive all the benefits of PAMA membershipAMM2012 for only $39 and Save $10! benefits of PAMA membership for only $39 and Save $10! It is easy! Sign up at www.PAMA.org now! WhileIt youis areeasy! there check Sign out the up new at PAMA www.PAMA.org Store for some nice toolbox items! now! While you are there check out the new PAMA Store for some nice toolbox items! VIATIO L A N M A A THANKS FOR YOUR SUPPORT! N PAMA I O IATIO N We would like to thank all our new and renewing members for all the support since I AV N T S L ME S A N A our foundingTHANKS in 1972. FOR YOUR SUPPORT! E N A PAMA IN F O N We would like to thank all our new and renewing members for all the support since I T O S C E R S E N P our founding in 1972. E A We also would like to thank our chapters for their tireless efforts put forth to provide F N O A C R IA renewals and scholarships to our industry! Our Chapters gave out over $90,000 S N E P S O O TI CIA in scholarshipsWe also would last likeyear to to thank students, our collegeschapters and for A&P’stheir tireless enhancing efforts their put careers. forth to provide AS N IA renewals and scholarships to our industry! Our Chapters gave out over $90,000 SOCIATIO SIU - Aviation Technologies in scholarships lastMass year Mutual to Financialstudents, Group collegesPro and Star AviationA&P’s enhancing their careers. Broward College Aviation institute Amway Flight Dept RAPCO, Inc. Columbus State Community College BizJet International SCI Management SIU - Aviation Technologies Craven Community College CalibrationMass Specialty, Mutual Financial Inc GroupSharp DetailsPro Star Aviation Embry-RiddleBroward College Aeronautical Aviation University institute ConsolidatedAmway TurbineFlight Dept Support Ship it AOGRAPCO, Inc. HallmarkColumbus College State of CommunityAeronautics College CRS JetBizJet Spares, International Inc. StandardAeroSCI Management LansingCraven Community Community College College Aviation CSC TransportCalibration Specialty, Inc Talon Air,Sharp Inc Details SaltEmbry-Riddle Lake Community Aeronautical College University VictoryConsolidated Aviation Turbine SupportThomas ShipH. Lee it AOGPartners VaughnHallmark College College of Aeronautics of Aeronautics & Technology EastwayCRS Jet Jet Services Spares, Inc. 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