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Implementation Support Manual 1 2 Implementation Support Manual 4 Copyright © 2013 by Center for Teaching and Learning, Brigham Young University All rights reserved. This book or any portion thereof may not be reproduced or used in any manner whatsoever without the express written permission of the publisher except for the implementation and use of sections in conjunction with the implementation of Learning Suite by a member of the faculty of Brigham Young University. Printed in the United States of America First Printing, June 2013 Center for Teaching and Learning Brigham Young University 3800 Harold B. Lee Library Provo, UT 84602 http://ctl.byu.edu/ 5 Table of Contents Introduction ________________________________________________ 10 Preface 11 A Guide to Assisting Professors with Learning Suite 12 Course List _________________________________________________ 14 Course List Overview 15 File System Overview 16 Creating and Organizing the File System 17 Replacing Files 19 Inserting Files Inside a LS Course 20 Copyright and EReserve 21 Viewing Courses 22 Features 23 Messages and Announcements 24 Learning Outcomes 25 Help Options 26 Course Home _______________________________________________ 28 Pedagogical Tips for Course Home 29 Initial Course Setup 30 Course Home Overview 31 Sections 32 Section Regrouping 33 Announcements 34 Messages 35 Learning Outcomes 36 Setup 37 Course Copy 38 Import from Syllabus Builder 39 Import from Blackboard 40 BrainHoney Import 41 Users 42 Content ___________________________________________________ 44 Pedagogical Tips for Content Pages 45 Content Overview 47 Creating Pages 48 Textbox Toolbar 49 Page Options 51 Embedding PDFs 52 Embedding a Prezi 53 Embedding a Website 54 Embedding YouTube Videos 55 Digital Dialog ______________________________________________ 56 Pedagogical Tips for Digital Dialog 57 Setup 58 Digital Dialog Overview 59 6 New Discussion 60 Video and Audio 61 New Folder 62 View 63 New Group 65 New Comment 66 Exams _____________________________________________________ 67 Pedagogical Tips for Exams 68 Setup 69 Exams Overview 70 Options 73 Reporting 75 Questions 76 Question Types 77 Exam Preview 81 Summary 82 Scoring 83 Student Results 84 Copying Exams 85 Grades ____________________________________________________ 86 Pedagogical Tips for Grades 87 Grades Setup 88 Scores/Gradebook Overview 89 Display Options 90 Score Entry 92 Assignment Details 93 Score Details 95 Import Scores 97 Export Scores 98 Testing Center Integration 99 Assignments 101 New Category 102 New Assignment 103 More Options 105 Editing and Deleting Assignments/Categories 106 Reordering Assignments/Categories 107 Creating Multiple Assignments at Once 108 Extra Credit 109 Incorrect Assignment Order in the Gradebook 111 Grade Scale 112 Turnitin 113 Originality Check 114 GradeMark 116 GradeMark Rubrics 118 Final Grades 120 Schedule __________________________________________________ 122 Pedagogical Tips for Schedule 123 Schedule Overview 124 Viewing and Organizing Days 125 7 Creating Schedule Items 127 Column Options 128 iCalendar Feed 129 Syllabus __________________________________________________ 131 Pedagogical Types for Syllabus 132 Syllabus Overview 133 Upload a Syllabus 134 Instructors/TAs 135 Course 136 Syllabus Items 137 Assignments 140 Policies 141 Layout 142 Distribute 143 Communities ______________________________________________ 144 Communities 145 Differences in Communities 146 Adding Users 147 Development ______________________________________________ 148 Creating Development Courses 149 Differences in Development Courses 150 Appendix A: Troubleshooting _________________________________ 151 Computer Basics 152 General Questions 153 Internet Problems 155 Browser Issues 156 Course Copy 157 Files 157 Digital Dialog 158 Grades 158 Exams 159 Schedule 160 Syllabus 160 Appendix B: Troubleshooting: Decision Flowcharts ______________ 161 Appendix C: Pedagogy Section ________________________________ 168 Appendix D: Directory of Important Phone Numbers _____________ 173 Appendix E: Directory of Important Web Resources ______________ 175 Appendix F: Miscellaneous ___________________________________ 177 Index ____________________________________________________ 187 8 9 Introduction 10 Preface In January 2012, Brigham Young University released their own learning management system: Learning Suite. Previously the university used a third-party system (BlackBoard) for online course management. In an effort to have an independent system, BYU programmers and consultants designed and created Learning Suite. This tool combines the functionality of several sepa- rate components so that students and professors can find all of their course materials in one online location. Learning Suite was designed for three main purposes: innovation, integration and independence. Learning Suite is an innovative way to handle course management. It was designed specifically with BYU students and faculty in mind and is catered to their needs. Learning Suite is integrated with several BYU functions such as the AIM system, the Testing Center and Learning Outcomes. Learning Suite was designed to integrate several components that students and faculty have been using separately in the past. Some of these integrated features include Gradebook, Syllabus Builder and Digital Dialog. Having all of these separate pieces in a centralized location is easier for both students and faculty. Lastly, Learning Suite allows the university to be independent of other companies. By having our own learning management system, we control what updates are created and when they are published. An independent system also allows us to connect to campus specific features. Learning Suite may be a new system but there is a quality team of programmers and consultants who are taking in enhancement requests from faculty and students and implementing them to produce the best product possible. These processes do take time, but we encourage all members of the BYU community to trust this system for its reliability. Learning Suite is designed for BYU faculty by BYU faculty. The Center for Teaching and Learning greatly appreciates any feed- back or enhancement requests so that they can make Learning Suite a stronger tool for the BYU community to use. Enhancement requests are easy to submit. Simply go to lsinfo.byu.edu and click on the Feedback tab. Type in the suggestion for Learning Suite in the top bar or vote for your favorite ideas by clicking on the Vote button beneath each suggestion. The Learning Suite Team reports the status of each project, so it is easy to track progress on enhancement requests that have been submitted. If you have additional questions please see the tutorial on page #154. Overall, we hope that you enjoy your experience with Learning Suite. As aforementioned the system was created specifically for the benefit of the Brigham Young University community. It is an innovative system that integrates useful learning manage- ment components and allows BYU to operate with an independent, BYU-specific system. We hope that these tutorials will assist you as you navigate and help faculty utilize this intuitive system. If you have further questions you may contact the Office of Information Technology at 801-422-4000. The information in this manual is accurate and up-to-date as of April 28, 2013. 11 A Guide to Assisting Professors with Learning Suite Familiarize yourself with the system This is the most important part in being able to help others with the system and is the foundation upon which trust is built. Make sure you know: • How all aspects of Learning Suite integrate • If there are multiple ways to do something • The multiple uses for each component • Know common errors and how to work around them (reference page #151 Troubleshooting) • Where edits can be made to the stand-alone components of Learning Suite, such as the gradebook at gradebook. byu.edu • How to get help if you need it It’s okay if you don’t know the answer, but it’s not okay if you don’t where to then turn. If you or anyone else is unsure of what to do, first check the following manual, then call OIT 801-422-4000. If they are in a rush, offer to call or email them with any- thing you are able to figure out from either source. Focus on the individual needs of each instructor It’s important to remember that we all learn differently and at different paces. Some instructors may find technology over- whelming while others embrace it. When each person’s learning speed and style is recognized, higher learning can take place which can lead to even the most insecure instructors becoming confident with the system. Some things to consider during isntructor interactions are: • Has this professor used Learning Suite before? If the professor has had little to no experience with it, use details, such as “click on the Grades tab on the dark blue bar at the top of the screen.” • Is this professor in a rush? If so, which aspect would he/she most like me to focus on? • Does the professor prefer to do it him/herself or to watch me? • Is this professor computer savvy or should I start with the basics? • Am I using too much computer jargon and they are having trouble understanding? • Does the professor seem overwhelmed? If so, ask them how they’re doing and take a moment to answer any ques- tions or schedule a second meeting to finish covering the material. It’s a good practice to continually ask the professor, “Does that make sense?” or “Any questions about this feature?” If the pro- fessor becomes frustrated with something,