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2016, Printed in JULY Version JULY in Printed 2016, www.evaair.com

Membership Guide Exclusive Privileges for You Infinity MileageLands Welcome to the Infinity MileageLands, EVA Air's Frequent Flyer Program. For the convenience of frequent flyers, EVA Air offers an inviting selection of incentives. Members of the Infinity MileageLands can not only benefit from streamlined reservation procedures and privileges but can also enjoy accelerated mileage accumulation. Your journeys could be arranged to be more flexible, smoother and more comfortable. Bring your Infinity MileageLands membership card, and fly around the world with EVA Air. Index

Main Revisions 04 Purchase Miles 44 Special Discounts from Partners 72

In nity MileageLands Program 06 Mileage Redemption 46 Terms and Conditions 81

08｜ Card Tiers of In nity MileageLands 46｜ EVA Air/ Upgrade Awards Appendix 84 10｜ Elite Membership Bene ts of 48｜ EVA Air/UNI Air Award Ticket ｜ In nity MileageLands 52｜ Upgrade Awards (SAUA) 84 Contact Us ｜ 16｜Digital Membership Card 56｜ Star Alliance Partners Award Ticket 86 Mileage Table About Star Alliance 18 62｜ E-Coupon Award 64｜ Hotel Accommodation Reward 19｜ Star Alliance Gold or Silver Status Voucher Bene ts 68｜ EVA Air Flight Simulator Experience Earning Mileage 20 Award ｜ 20｜ Earning Mileage on EVA Air/UNI Air 69 Transfer/Return of Mileage or Electronic Upgrade Certi cates 22｜ Earning Mileage on Star Alliance Member 30｜ Earning Mileage on Other Partners 42｜ Mileage Validity, Verication and Correction Main Revisions

In order to ensure your membership rights, please read the following revisions carefully (the latest membership handbook was issued in JAN, 2016) : 1. “Elite Membership Bene ts of In nity MileageLands “ is amended (See page 14) 2. “Digital Membership Card “ is amended (See page 16-17) 3. “Earning Mileage on EVA Air/UNI Air” is amended (See page 21) 4. “Earning Mileage on Star Alliance Member Airlines” is amended (See page 22-27) 5. “Earning Mileage on Other Partners” (See page 30-41) 6. “Purchase Miles” is amended (See page 44) 7. “EVA/UNI Air Upgrade Awards” is amended (See page 47) 8. “EVA/UNI Air Award Ticket” is amended (See page 48-50) 9. “Star Alliance Upgrade Awards (SAUA)” is amended (See page 52) 10.“Star Alliance Partners Award Ticket” is amended (See page 53-61) 11 “Special Discount from Partners” is amended (See page 72-80) 12.“Terms & Conditions” is amended (See page 81) 13.“Appendix”is amended (See page 84-88) Infinity MileageLands

Infinity MileageLands members can accumulate flight mileage be redeemed for award tickets, cabin upgrade award on EVA Air/ points not only for distances flown with EVA Air /UNI Air UNI Air and Star Alliance member carriers, hotel accommodation international flight, but also flying on Star Alliance with over 25 reward voucher, ight simulator experience, or gifts. carriers. Green card membership is automatically raised to EVA's website (www.evaair.com) provides the latest information of Silver, Gold or Diamond as soon as ight mileage accumulation or the In nity MileageLands. When viewing EVA's website (www.evaair.com), sectors of trips reaches a certain threshold. The In nity MileageLands simply input your membership number and password, and enjoy oers a range of bene ts and privileges of reservation procedures, our convenient online service, such as: mileage records, mileage airport VIP service and facilities, extra allowance, etc. on credit, personal data update, e-mileage statements, nominee ying with EVA Air/UNI Air and Star Alliance airline members. registered, transfer/return miles or electronic upgrade certi cate, Moreover, members can also enjoy accelerated mileage mileage redemptions, etc.. First time visitors will rst need to apply accumulation from hotels, car rentals, companies, etc, for their member's password, and will receive 1,000 bonus miles. and discounts at shopping, hotels and car rentals. Mileage could Visit www.evaair.com right now! Card Tiers of Infinity MileageLands Any quali ed EVA Air /UNI Air International ight mileage or sectors and any Star Alliance ight mileage could be credited toward membership upgrades and renewals.

Infinity MileageLands Membership Tier

Green Card(GC) Silver Card (CE) Gold Card (CG) Diamond Card (CD)

Applicant age: 2 and above Within a 12 months period during Within a 12 months period during Within a 12 months period during Applicants aged 2 to 12 are welcome the current valid Green Card status: the current valid Silver Card status: the current valid Gold Card status: to join the Infinity MileageLands, • 30,000 miles on 6 or more • 50,000 miles or more on qualifying • 120,000 miles or more on but at least one guardian must be qualifying EVA Air/UNI Air international flights qualifying international flights Upgrade a member in order for a child to international flights OR OR qualify. OR • traveled on 50 or more qualifying • traveled on 100 or more qualifying • traveled on 26 or more qualifying EVA Air/UNI Air international EVA Air/UNI Air international EVA Air/UNI Air international flights flights flights

Within the current Silver Card status: Within the current Gold Card status: Within the current Diamond Card • 40,000 miles on qualifying • 80,000 miles on qualifying status: international flights international flights • 200,000 miles on qualifying Renewal OR OR international flights OR • traveled on 42 or more qualifying • traveled on 80 or more qualifying • traveled on 140 or more qualifying EVA Air/UNI Air international flights EVA Air/UNI Air international flights EVA Air/UNI Air international flights Validity Permanent 2 years 2 years 2 years

Please note： 1. For tickets with carrier code BR/B7 but ight operated by non-Star Alliance partner airlines: The mileage and ight sector cannot be earned. 2. Star Alliance ight sectors cannot be credited toward membership upgrades and renewals. 3. After upgrading to Silver/Gold Card, any remaining mileage will be carried forward onto the mileage needed for the next higher status for one year. If member upgrades a card tier by qualifying sectors, the remaining sectors could not be carried forward onto the sectors needed for the next higher status. 4. The new card will be eective from the next month. The validity is 2 years. 5. The mileage/sectors accumulated during the previous membership period will be deducted upon renewal. This means the mileage/sectors needed for renewal will be accumulated from the beginning. Kind Reminders 1. To accumulate mileage, please always make your reservation in your name exactly as it appears on your membership card and give your card number to our reservation agent when you make a reservation. 2. Or present your membership card at the airport counter upon check in to ensure that the mileage data is properly credited to your account. 3. In order to receive your Mileage Statement and promotion information properly, please visit EVA's website www.evaair.com to make sure your personal data in FFP system is correct. 08 09 Elite Membership Benefits of Infinity MileageLands As a member, you can enjoy numerous privileges for traveling on EVA Air and UNI Air operated international ights when you make your reservation on EVA Air (BR) or UNI Air (B7) ight. Please note following privileges will not be provided while traveling with the code-share ight operated by partners of EVA Air (BR) or UNI Air (B7) ight, even booking with EVA Air (BR) or UNI Air (B7) ight number. For member travel privileges with all Star Alliance member airlines, please refer to Membership Guide-Star Alliance Gold or Silver Status Bene ts. Green Card Silver Card Gold Card Diamond Card

Infinity MileageLands Membership Tier

Reservation Benefits Exclusive Reservation Line P P P Priority Waiting-listing P P P Guaranteed Elite/ booking (Note1) P 48 hours prior to flight departure Airport Benefits Exclusive Check-In Counters (Note2) P P P Diamond Member Check-In Lounge P Member and 3 Companions ( ) Priority Waiting-listing P P P

Extra (Note3) P P P

EVA Air VIP Lounge (Note4)

Taoyuan / P Member and 1 companion plus P Member and 2 companions plus P Member Airport Children under 12 years old Children under 12 years old

Bangkok Airport P Member P Member and 1 companion P Member and 2 companions On an EVA Air (BR) or UNI Air Los Angeles / P Member takes Elite (B7) Flight P Member and 1 companion P Member with 1 companion Paris Airport Class

P Member takes Elite Other P Member and 1 companion P Member and 2 companions Class

Taoyuan / P Member and 1 companion plus P Member and 2 companions plus Kaohsiung Airport Children under 12 years old Children under 12 years old On other Star Alliance Airline Member Flight / P Member and 1 companion P Member and 2 companions San Francisco Airport Priority P P Bangkok Airport Fast Track Service P Priority Baggage Handling P P 10 11 Additional Benefits 4 Complimentary Electronic Upgrade P Certificates for Card Tier Upgrade (Note 5) 4 Complimentary Electronic Upgrade Certificates P for Flight Miles140,000 Earned ( Note 5) Personalized Baggage Name Tags P EVA SKY SHOP pre-order E- coupon(Note 6) P Exclusive Discount at EVA SKY SHOP pre-order P P service (Note 7) 10% Discount at EVA/ UNI SKY SHOP (Note8) P P Extra Bonus Miles for Traveling on EVA Air P P P During Birth Month (Note 9) Benefits on UNI Air's Domestic Flights (Note 10) P P Award Redemptions P P P P Service Fee Waived for Award Ticket Itinerary P P P Change or Refund (Note 11) Special Discount Rate or Offers at Selected P P P P Hotels, Car Rentals and Shopping ,etc. Note 1：Guaranteed booking: Diamond card members who make reservations with membership card number 48 hours prior to ight departure are guaranteed a seat on K/L in Elite class or Y/B in Economy class bookings of EVA Air and UNI Air international ights. For guaranteed booking, members should hold the above fare tickets or pay the fare dierence if any. Online reservation is excluded. Limited to individual fare tickets. Note 2：Exclusive Check-In Counters: 1. Non-airport check in point such as stations or ports are excluded; 2. Individual ticket only

Taoyuan international Other airports: Card Tier airport: Exclusive Check-In Royal Laurel / Premium Laurel / Business Counters Check-In Counters

Diamond card P P (or Exclusive Check-In Counters)

Gold card P P Silver card P P (Taking Elite or upper class only)

Note 3：Extra Baggage Allowance: Extra Baggage Allowance Card Tier By weight(Other Areas) By piece (American/ Canada)

Diamond card 20 KGS or 44 LBS 1 Piece (23 KGS or 50 LBS)

Gold card 20 KGS or 44 LBS 1 Piece (23 KGS or 50 LBS) Silver card 10 KGS or 22 LBS 1 Piece (23 KGS or 50 LBS)

Note 4： EVA Air VIP lounge Access: Please present your membership card upon check-in to acquire VIP Lounge invitation card. 1. VIP Lounge facilities are available to members during the hours of operation. EVA Air will arrange a substitution if space is not available in the VIP Lounge. Use of EVA's VIP Lounges is subject to local regulations at each airport. 2. In addition to these benefits, CE/CG/CD members who are entitled to access EVA Air VIP Lounge can use their owned or transferred mileage to invite their companion to the VIP Lounge when traveling with EVA Air. 5,000 miles per companion are required for EVA own VIP Lounge entrance at TPE/KHH/BKK/SFO. 12 13 Note 5： 4 Complimentary Electronic Upgrade Certi cates: When you upgrade to Diamond Card status during the validity period for your Gold Card, 4 complimentary electronic upgrade certi cates will automatically be deposited in your account. During your Diamond Card's validity period, you will also receive 4 complimentary electronic upgrade certi cates for every 140,000 EVA Air/UNI Air international ight miles. Each certi cate is valid for one year and can be used to upgrade to the next higher cabin class on one ight number that you have booked. The electronic upgrade certi cates will be deposited to your account with veri cation numbers and can be transferred. Note 6: Eective from December 01, 2015, during the validity period of your Diamond card, you will receive a US$100 EVA SKY SHOP pre-order E- coupon on birth month. The coupon is valid for one year and it can not be transferred. It will be deposited in your account with veri cation number. The E- coupon could be used on pre- order purchase from EVA SKY SHOP website before taking EVA AIR and UNI AIR international ight. The coupon is only for exact fare (no change given). For detailed information, please refer to EVA SKY SHOP website: https://mall.evaair.com Note 7： Exclusive Discount at EVA SKY SHOP pre-order service: Diamond/ Gold Card Members are able to enjoy exclusive discounts at“Membership Bene t”for appointed products. The member who is interested in non-appointed products, the payment will be calculated optimistically. Note 8：10% Discount at EVA/ UNI SKY SHOP: Diamond/Gold Card members are entitled to enjoy 10% discounts in the EVA/UNI SKY SHOP when they present their membership card (cigarettes and some items are excluded). This discount can not be used with any other discount. Note 9： Extra Bonus Miles for Birth Month: By ying EVA Air during birth month, a Diamond Card member can earn an extra 100% in bonus miles; a Gold Card member can earn an extra 50% in bonus miles; eective from September 01, 2015 (travel date), a Silver Card member can earn an extra 25% in bonus miles. The highest amount of miles earned on a one-way ight will automatically be selected for the extra miles and the bonus will be credited into the member' s account as a birthday gift. These bonus miles will be credited on the 10th day of the following month. When birthday bonus miles from EVA Co-brand Card are also applicable, the higher percentage will be credited. Note 10： Bene ts on UNI Air's Domestic Flights: Present your Diamond/Gold Card when checking in at the UNI Air counter to enjoy the bene ts when ying UNI Air domestic ights. 1. Receive a 10% discount o full-fare tickets on all UNI Air domestic ights at the airport ticket counter. 2. Waiting-list priority on fully booked ights. (This bene t will be suspended during the Chinese Lunar New Year. Speci c dates will be determined by the Civil Aeronautics Administration.) 3. Access to the UNI Air domestic VIP Lounge at Taipei Songshan Airport with one companion. 4. Extra 10KGS free baggage allowance. 5. Priority baggage loading and unloading. Note 11：Service Fee Waived for Award Ticket Itinerary Change or Refund : Eective from September 01, 2015, service fee applied to award ticket itinerary change or refund will be waived for award ticket(s) of In nity MileageLands Diamond, Gold and Silver Card members at the time of application. The terms and conditions of the In nity MileageLands program apply.

14 15 Digital Membership Card—Easily Enjoy Your Privileges Everywhere Infinity MileageLands is glad to present our new digital membership cards. Digital membership cards offer real-time membership information but function just like plastic cards do. You may display the digital card on your . Wherever you go, In nity MileageLands always with you. Digital Card Sample Green Card Silver Card Gold Card Diamond Card

Get Your Digital Card

Wanna have your own digital membership card? 1. Scan QR code below to download EVA MOBILE APP.

2. Log in your In nity MileageLands account. 3. Go to Members area. 4. Tap My membership card. Please visit Mobile area of http://www.evaair.com to get more information.

16 17 About Star Alliance Star Alliance network was the first global airline network and continues to be the leader. Founded in 1997, it has the most member airlines ; it currently includes 28 airline members. Together, they provide nearly 18,500 daily ights to more than 1,330 destinations in 192 countries worldwide. Star Alliance counts some of the most competitive and respected airlines in the world among its members. Star Alliance is truly a global that oers passengers tremendous bene ts and services, convenient connections worldwide and smooth, pleasant travel experiences. In nity MileageLands Diamond and Gold members are recognized with Star Alliance Gold status and Silver members are recognized with Star Alliance Silver status when they travel on our alliance partners' ights. In nity MileageLands members can enjoy all of the privileges and courtesies oered at the respective Star Alliance Gold or Silver status levels. Star Alliance Member Airlines:

To learn more about other Star Alliance member airlines, the organization and its services, please refer to www.staralliance.com.

Star Alliance Gold or Silver Status Benefits In nity MileageLands Diamond and Gold members are recognized as Star Alliance Gold status, and In nity MileageLands Silver members are recognized as Star Alliance Silver status. With Star Alliance Gold or Silver status, members enjoy travel privileges on all Star Alliance member airlines. Silver Gold Diamond Note 1： Not permitted for Star Alliance Award tickets. Note 2： You may check-in an additional 20kg (44 pounds) or one extra piece of baggage when you travel on a Star Alliance member Infinity MileageLands Member Card Tier Airline. Please contact your Star Alliance airline for further details. Note 3： Star Alliance Gold Track is currently available across selected airports. It allows Star Alliance Gold card members to proceed more smoothly through security. To see where Star Alliance Gold Track is available, please refer to Star Alliance Star Alliance Recognition Status website: www.staralliance.com. Note 4： Access a. When traveling on a Star Alliance member operated ight, Priority Reservation eligible Star Alliance Gold card members may access P P P designated Star Alliance member lounges, or access Wait-listing(note 1) other Star Alliance member carriers' owned lounges. Benefits Priority Airport (note 1) P P P In nity MileageLands Diamond and Gold members may when access EVA Air's owned lounge at TPE/KHH/BKK/SFO. Priority Airport Check-In P P flying b. Star Alliance Gold card members can take one companion Extra Baggage into the lounge who is traveling on the same flight or with P P any of the Star Alliance carriers on the same day. Please Star Allowance(note 2) contact your Star Alliance airline for further details. Alliance Star Alliance Gold Track(note 3) P P Note 5： Available at airports at which the Airlines provide priority boarding. member To enjoy travel privileges, please make a reservation with your Airport Lounge Access (note 4) P P airlines name on the membership card, and present valid membership Priority Boarding(note 5) P P card at the airport. Please refer to Star Alliance website: http://www.staralliance.com for detailed information. Priority Baggage Handling P P 18 19 Earning Mileage You can earn mileage by ying EVA Air/UNI Air international ights and Star Alliance member carrier's flights, and through participating hotels, car rental agencies, credit card companies, etc. Earn more mileage, and get more privileges. Earning Mileage on EVA Air/UNI Air When member books EVA Air/UNI Air international and flight operated by EVA Air/UNI Air

Purchased Fare Class Miles Earned Flight Sector(s) Earned Class

Royal Laurel/Premium C Actual miles x 130% Actual flight sector x 1.5 Laurel /Business J/D Actual miles x 125% K/L Actual miles x 115% Elite Actual flight sector x 1 T Actual miles x 100% Y/B/M Actual miles x 100% Economy H Actual miles x 80% Actual flight sector x 1 Q/S (Note) Actual miles x 50%

Note: Travel date after APR. 1, 2015, S class can earn 50% of actual miles.

Please note: 4. For tickets with carrier code BR/B7 but flight operated: By non Star Alliance 1. The actual mileage is based on TPM (TICKETED POINT MILEAGE) published by partner airlines: The mileage and ght sector cannot be earned. By Star Alliance IATA and the ticket fare purchased. If a ight number is changed due to a transit, partner airlines: sector cannot be earned. Mileage earning please refer to page the actual mileage of the two ights will be calculated separately. 28, note 4. 2. No mileage and sector can be earned: All classes except the above booking 5. Members can only earn mileage credits for the same ight in one program. It is not In nity Mileagelands to any other class; all classed for charter ight ticket, group ticket, infant ticket and Belgium permitted to transfer mileage accumulated in carrier's program; nor can members transfer mileage accumulated in another to Amsterdam airport shuttle bus service. carrier's program to the In nity Mileagelands program. 3. The mileage record with cabin class upgrade is based on the purchased fare 6. To ensure proper credit for cumulative mileage, please always make your class and can be credited to the Infinity MileageLands membership account reservation in your name exactly as it appears on your membership card. only. It is not applied to transfer mileage to other partner airlines. 7. Mileage accrual begins with your enrollment in the Infinity Mileagelands Program and can be traced back to the last six months after enrollment. The system takes 3-5 days to complete recording the mileage in to your account. Please retain travel documentation, such as and receipts from other partners for a minimum of six months, or until correct mileage has been credited. 8. Flight Miles: Mileage earned on EVA Air and UNI Air international ights and Star Alliance ights will be credited towards membership upgrades and renewals. 9. Bonus Miles: Bonus Miles earned through promotional offers and with other partners cannot be credited toward membership upgrades and renewals. However, they can be redeemed only through the award program. 10. Mileage accumulation is based on the lower class of the actual ticket class and actual own class. 11. EVA Air retains the right to determine the nal mileage credit.

20 21 Earning Mileage on Star Alliance Member Airlines You will nd it even easier to maintain your card status because miles own can be credited to your In nity MileageLands card account when you travel on any Star Alliance member carrier's ight, and count toward your tier level status, or use miles for redeeming awards. Star Alliance Member Carrier's Accrual Chart Miles Miles Airlines Cabin Class Purchased Fare Class Airlines Cabin Class Purchased Fare Class Earned Earned Business C, D, J, Z 125% First F, A, P 150% Y, B, M 100% C, J 130% Economy Business Adria (JP) P, U, H, Q, E,T, V 50% D, Z, R 125% No mileage G 110% I, X, R, N, W, S, L, K, G, A, O 0% accrual Y, B 100% Business C, D, A, Z 130% E 90% Y, B, M, H 100% Economy Economy M, U, H, Q, V 75% Aegean(A3) L, W, V, G, O, S, K, Q, J 80% W, S, T 50% No mileage R, N, X, I, U, T, P, E 0% L, K 25% accrual No mileage Business J, C, D, Z, P 130% O, I, X, N 0% (CA) accrual Premium O, E, N 100% F, A, P 650 miles Economy C, J, D, Z, R 500 miles Minimum Miles Y, B, M, U, H, Q, V 100% G, Y, B, E, M, U, H, Q, V, W, S, T, 300 miles W, G 50% L, K

Economy International Flights 50% Notes The mileage table was effective from Mar Air (including flights between Canada 27, 2016 (Travel Date), To see the mileage Canada (AC) & the US): S, T, L, A, K criteria before Mar 27, 2016, please refer to No mileage I, X, F 0% EVA website (www.evaair.com). accrual Flights Within Canada : S, T, L, A, K 0% Business C, D, J, Z 130% J, C, D, Z, P 650 miles E, O, U, A, Y, B 100% O, E, N, Y, B, M, U, H, Q, V 500 miles Flights Within New Zealand: M, H, Q, V W, G 250 miles Minimum miles Tasman & Pacific Islands: M, H, Q 75% International Flights Premium International Flights excluding (including flights between Canada 250 miles Economy / Tasman & Pacific Islands: & the US): S, T, L, A, K Economy V, W, M, H, Q First F, A 200% International flights excluding C 130% Tasman & Pacific Islands: Business 50% J, D, Z 125% T Air (AI) Y, B, M, H, K, Q, V, W, G 100% Air New Flights Within New Zealand: Economy W, T, L, G, S, K, P, F, I, X, R, N L, U, T, S, E 50% Zealand (NZ) Tasman & Pacific Islands: No mileage No mileage I, N, O, R, X, P 0% V, W, T, L, G, S, K, P, F, I, X, R, N 0% accrual accrual International Flights excluding Tasman & Pacific Islands: L, G, S, K, P, F, I, X, R, N Tasman: Flights between New Zealand and Notes 22 23 Miles Miles Airlines Cabin Class Purchased Fare Class Airlines Cabin Class Purchased Fare Class Earned Earned First F, A 150% Business C, D, J 125% J 150% Y, B, M, H, Q, K, V, U, S, W, E 100% Business C, D, Z 125% Copa Economy L 75% P 70% Airlines (CM) Y, E, B, M 100% T 50% ANA (NH) U, H, Q 70% No mileage Economy accrual P , I , YN, XN, X, N 0% V, W, S, T 50% L, K 30% Business C, D, Z 130% No mileage A, F, B, M, Y, H 100% G, O, I, X, R, N 0% Croatia Economy accrual Airlines (OU) Q, S, V, W, J, K, O 50% P 200% First No mileage F, A 150% accrual I, X, E, L, T, G, U, R, N, P 0% J, C, D, Z 125% First F, A, P 150% Business Asiana U 100% Business C, D, J, Z 125% Airlines (OZ) Y, B, E, M, H, Q, K 100% Y, B 100% Economy S, V, W 50% Egypt Air (MS) Economy M, H, Q, K 75% No mileage V, L 25% accrual T, G, O, I, X, R, N, L 0% No mileage accrual G, W, T, S, U, X, I, O, R, N 0% C, D, J, Z 130% Business Business C 130% P 100% Ethiopian Austrian Y, B, G, H, M, U, 100% Airlines (ET) J, D 125% Economy Economy Airlines (OS) Q, V, W, S 50% Y, G, S, B, M, K, L, V, H, U, Q, T 100% No mileage No mileage accrual W, E, O, I, X, R, N 0% accrual I, X, R, N, T, E, L, K 0%

Business C, D, J 125% C, D 150% H, M, B, Y, E, A, V, Q, P, O, L, K, G 100% Business Z 100% Economy S, W, Z 50% LOT Polish A, P 105% Airlines (LO) U, T 25% Y, B 100% No mileage Economy M 70% accrual I, R, X, N 0% (AV) E, H, K, Q ,T, V, G 50% C, D, J 500 miles W, L, S 25% Minimum Miles H, M, B, Y, E, A, V, Q, P, O, L, K, G 500 miles No mileage O, I, X, R, N,U 0% U, T, S, W, Z 250 miles accrual Applicable to TACA International Airlines, S.A. (TA), Aerovias del Continente Americano S.A. Avianca (AV), First A, F 150% Notes Aviateca, S.A. (AV), Lineas Aereas Costarricenses, Business C, D, J, Z 130% S.A. (LR), Trans , S.A. (T0), Aerolineas Galapagos S.A. Aerogal(2K) flight. Premium G, E 115% Y, B, M, H, Q, V, A, E, K, L, O, P, Z, W, S 100% Economy Economy N 100% T 50% Y, B, U, H, M 100% (LH) Avianca in No mileage N, R, U, X 0% Brazil(O6) accrual Economy S, W, Q, V, 50% Effective from Jul. 22, 2015(Travel Date), L, T 25% Notes accrual and retro claim request can only be made for flight flown after Jul. 22, 2015. No mileage R, K, P, O, I, X 0% Business C, D, J, Z 130% accrual Y, B, M, U, H 100% Economy Airlines (SN) Q, V, W, S 50% No mileage O, I, X, P, R, N, G, T, E, L, K 0% accrual 24 25 Miles Miles Airlines Cabin Class Purchased Fare Class Airlines Cabin Class Purchased Fare Class Earned Earned Business C, D, Z 125% First A, F 150% B, Y, S, A, J, P 125% C, J 130% Scandinavian Economy Airlines (SK) M, H, Q, E, W, U, K, L, T, G, O, V 100% Business D, Z 125% No mileage P 100% X, I, N, R 0% Swiss accrual International Y, B, H, M, U 100% First F, A, P 150% Airlines (LX) Economy W, S, G, Q, V 50% C 130% Business E, L, T 25% D 125% No mileage O, I, X, R, N, K 0% G, Y, B, M, U, H 100% accrual Economy C, D, K, Z 130% Shenzhen J, Z, Q, V, W, S, E, T, R 50% Business Airlines (ZH) J 110% No mileage accrual L, K, O, I, X, N 0% A, Y, B, M, H 100% S, E, Q, O 80% The mileage table was effective from Mar Economy 27, 2016 (Travel Date). To see the mileage T, L 50% Notes criteria before Mar 27, 2016, please refer to V 25% EVA website (www.evaair.com). Turkish No mileage accrual P, R, I, X, N, W, G, U, F 0% First R, A, F 150% Airlines (TK) 1. The mileage table was effective from May Business C, D, J, Z, U 125% 24, 2016 (Travel Date). To see the mileage criteria before May 24, 2016, please refer Premium S/T 110% to EVA website (www.evaair.com). Airlines (SQ) Notes Economy P 100%

Economy B, E, H, L, M, W, Y 100% 2. AnadoluJet flights are eligible for mileage accrual and eligible booking classes are Y, No mileage N, Q, V, G, O, I, X, K 0% B, M, H, S and E. accrual F 150% First Business C, J, Z, D 125% A 100% Y, B, M, K, H, S, Q 100% J, C, D 125% Business South African Economy Z, P 100% Airways (SA) T, V , L, W, G 50% United Y, B, M, E, U, H 100% No mileage I, X, N, R, E 0% Airlines (UA) Economy Q, V, W 75% accrual S, T, L ,K ,G ,N 50% First F, A, P 150% No mileage X, I, O, R, FN, ON, JN, ZN, PN, Business C, D, J, Z 125% 0% accrual RN, IN, YN, HN, XN (TG) Economy U, Y, B, M, H, Q, S, K, T 100% No mileage G, V, W, R, N, E, O, I, X 0% accrual Business C, D, J, Z 125% Y, B, H, M, Q 100% TAP Portugal Economy (TP) G, K, L, P, S, U, V, W 50% No mileage accrual I, X, A, N, R, F, E, O, T 0%

26 27 Please note:

1. Miles awarded are based on the actual distance between origin and destination (TPM) published by IATA and the ticket fare purchased. Mileage will be credited to your account within 2 weeks after the ight is completed. 2. Register your In nity MileageLands membership number at the time of reservation or upon check-in. 3. Miles can only be credited after the ight is completed. The award, charter and special oer tickets etc. are not applicable for mileage accrual. 4. For mileage accrual on a code-share ight： ● In nity MileageLands miles credited on a code-share ight marketed and operated by Star Alliance carriers are based upon the operating airline and their equivalent fare class, which may be dierent from the class shown on your ticket or the miles you earn on ights operated by EVA Air. Some tickets may not be eligible for mileage credit or the amount of credited miles may be fewer than shown. ● In nity MileageLands miles are not credited on code-share ights operated by non-Star Alliance airlines. 5. Miles credited are determined according to the ticket fare purchased, not the actual class own. 6. Retro claim for In nity MileageLands miles can be made by presenting or sending travel documentation, i.e. passenger ticket coupon and boarding pass, to the nearest In nity MileageLands Service Center up to six (6) months after the ight is completed . Or you may visit EVA Air's website (www.evaair.com) by using Claim Missing Miles function. It may take 3-4 weeks for In nity MileageLands miles to be credited to your account after the retro claim request is made. 7. EVA Air and member airlines reserve the right to modify the terms and conditions of mileage accruing without prior notice. 8. The ight mileage can only be credited to either In nity MileageLands or other Star Alliance member carrier's frequent yer program based on his/her FFP membership number. In nity MileageLands miles cannot be transferred to another frequent yer program. 9. Miles earned on ights operated By Star Alliance member carriers count toward membership upgrade and renewal. Bonus miles earned through promotional oers and with non-Star Alliance partners can be redeemed for EVA Air or a participating partner's service or product as award but cannot be counted toward In nity MileageLands tier quali cation and renewal.

28 29 Earning Mileage on Other Partners Through daily life activities, you can also earn bonus mileage via credit card shopping, car rental, hotel booking, etc. Mileage could be redeemed for award tickets, award upgrade, and hotel reward voucher. All awards will bring more pleasure to your life. EVA Air Co-Brand Card Credit Card Miles Earned Service Hotline (1) 1 point for every NT$25 spent. 1 point=1 mile. 0800-511811 EVA Air Platinum Charge Card (2) 50% additional points on overseas spending or purchase of EVA Air tickets 0800-711588 and EVASION packages. ( Only) (1) 1 point for every NT$25 spent. 1 point=1 mile. 0800-055656 American Express EVA Air Gold Charge Card (2) 50% additional points on overseas spending or purchase of EVA Air tickets 0800-888182 and EVASION packages. (Taiwan Only) (1) 1 mile for every NT$15 spent overseas or on purchase of EVA Air or UNI Air tickets of international flights and EVASION packages. 886-2-25768000 EVA Air Co-Brand World Card (2) 1 mile for every NT$25 spent elsewhere. 886-3-2623800 (3) Every 20,000 miles will be converted automatically. (1) 1 mile for every NT$15 spent overseas or on purchase of EVA Air or UNI Air tickets of international flights and EVASION packages. 886-2-25768000 Citibank EVA Air Co-Brand Titanium Card (2) 1 mile for every NT$25 spent elsewhere. 886-3-2623800 (3) Every 20,000 miles will be converted automatically. (1) 1 mile for every NT$30 spent. 886-2-25768000 Citibank EVA Air Co-Brand Dream Voyage Card (2) Every 20,000 miles will be converted automatically. 886-3-2623800

Please note: This program is limited to credit cards issued in Taiwan.

Credit Cards in Taiwan Credit Card Miles Earned 1. Normal Credit Card Credit Card Miles Earned 1 point for every NT$20 spent. 1 point for every NT$30 spent. 5 points = 1 bonus mile. The requirement for subsequent conversion is Citibank Credit Card 3 points = 1 mile. Taishin Credit Card 50,000 points equaling 10,000 bonus miles. 886-2-25765888 Minimum transfer requirement for each conversion 886-2-26553355 2. Specific Credit Card is 6,000 points equaling 2,000 miles. 0800-023123 (Taiwan Only) (ex: Taishin Business Card⋯, etc.) 1 point for NT$1 spent. 1 club point for every NT$30 spent. . 60 points =1 bonus mile. Diners Card 3 club points = 1 mile. The requirement for subsequent conversion is 600,000 points, equaling 10,000 miles 886-2-25765888 Minimum transfer requirement for each conversion is 6,000 points equaling 2,000 miles. Taipei Fubon Bank 1 point for every NT$20 spent. Credit Card 1. 35,000 points = 5,000 miles (1) Gold/Visa/Master/:1 point for every 886-2-87511313 2. 7,000 Fubon miles = 5,000 miles NT$20 spent. Platinum Card: 2 points for 1 point for every NT$25 spent.(1)World Card/ every NT$20 spent. 6 points =1mile. Minimum E. Sun Bank Credit Card Signature Business Card:6,000 E.SUN Bank transfer requirement for the first conversion is 886-2-21821313 Credit Card Bonus Points = 2,000 miles (2)Other 2,000 miles. The requirement for subsequent 0800-031313 (Taiwan Only) Credit Cards:7,000 E.SUN Bank Credit Card conversion is 1,000 miles. (valid through Bonus Points = 2,000 miles Cathay United Credit Card 2016/12/31) 1 point for every NT$100 SPENT 886-2-23831000 (2) World Card/Business Titanium Card/ Signature 1 point = 1 mile (1) Minimum transfer requirement for the first Card: 2 points for every NT$20 spent in Far EasternInternational Bank Taiwan. 3 points for every NT$20 spent conversion is 10,000 HAPPY GO points Word Card / Infinite Card equaling 10,000 miles overseas (valid through 2016/12/31). 5 points (HAPPY GO inside) (2) The requirement for subsequent conversions is =1 mile. The requirement for subsequent 886-2-8073-1168 2,000 HAPPY GO points equaling 2,000 miles. conversion is 1,000 miles. [For latest information, please refers to F.E. Int'l Bank Website.] 30 31 Credit Card Miles Earned Credit Card Miles Earned (1) Minimum transfer requirement for the first (1) Visa/Master Card: For spending between NT$1,001 conversion is 30,000 points equaling 10,000 - NT$3,000, 1 point for every NT$60 spent. For spending between NT$3,001 - NT$10,000, 1 point miles. Far Eastern International for every NT$30 spent. For spending of NT$10,001 Bank Credit Card (2) Minimum transfer for subsequent conversions and more, 1 point for every NT$20 spent. 10 886-2-80731168 is 6,000 points equaling 2,000 miles.[For latest points= 1 mile. The requirement for subsequent information, please refers to F.E. Int'l Bank conversion is 1,000 miles. Website.] (2) Breeze Signature / Titanium / Precious Card & Union Bank Bonus Card: 1 point for every NT$30, 1 point for every NT$30 spent. 10 points = 1 mile. The requirement for subsequent Minimum transfer requirement for each conversion conversion is 1,000 miles. Bank SinoPac is 12,500 points equaling 1,000 miles. The mileage (3) Union Bank World Card / Ferrari Infinite Card: 886-2-25287776 program is applicable to invited card holder only 1 point for every NT$20, 3 points = 1 mile. The Union Bank of Taiwan Card requirement for subsequent conversion is 1,000 miles. and invitation will be sent individually. 886-2-25455168 (4) Breeze Infinite Card: If spending around NT$1,001-NT$3,000, 1 point for every NT$60 Shin Kong Commercial Bank spent. If spending around NT$3,001-NT$10,000, 1 point for every NT$20 spent. Credit Card 1 point for every NT$30 spent. If spending The requirement for subsequent conversions is NT$10,001 or over, 1 point for every NT$20 0800-081108 (Taiwan Only) 22,500 points, equaling 5,000 miles. spent. 3 points = 1 mile. The requirement for 886-2-21711055 subsequent conversion is 1,000 miles. (5) Star Place Infinite Card：For spending between NT$1,001 - NT$3,000, 1 point for every NT$60 The Shanghai Commercial & 1 point for every NT$20 spent spent. For spending between NT$3,001 - Savings Bank Credit Card 13,500 points = 1,500 bonus miles NT$10,000, 1 point for every NT$30 spent. For 886-2-25523111 (Valid through 2016/12/31). spending of NT$10,001 and more, 1 point for every NT$20 spent. 3 points= 1 mile. The requirement for subsequent conversion is 1,000 miles.

1 point for every NT$ 25 spent. The minimum 1 point for every NT$30 spent. Mega International transfer requirement for the conversion is 5,000 China Trust Credit Card 6 points = 1 mile. Commercial Credit Card bonus miles for each. 0800-024365 (Taiwan Only) (1) Minimum transfer requirement for the first 886-2-89820000 (1) World Card/Infinite Card:15,000 points = 5,000 886-2-27458080 conversion is 3,000 points equaling 500 miles. bonus miles. (2) Minimum transfer for subsequent conversions (2) Platinum card include and above: 25,000 is 1,002 points equaling 167 miles. points = 5,000 bonus miles. Infinite Card: 2 points for every NT$10 spent on domestic in travel/department store/hypermarket (1) For Regular Reward Points: Yuanta Bank Credit Card & supermarket/insurance spending.1 points for 1 point for every NT$30 spent. 0800-688168 (Taiwan Only) every NT$10 spent on domestic general spending. 12 points = 1 mile. 886-2-21821968 11,000 points =600 miles. The requirement for Minimum transfer requirement for each subsequent conversion is 600 miles. KGI Bank Credit Card conversion is 24,000 points equaling 2,000 miles. (Valid through 2016/12/31) 886-2-80239088 (2) For Cash Reward Points: (1) ANZ Signature: 1 Travel point for every 1 point = 1 mile. NT$23 spent. Minimum transfer requirement for each 1 travel point = 1 mile. conversion is 5,000 points equaling 5,000 miles. Minimum transfer requirement for each conversion ANZ Travel Card is 3,000 travel points. 1 point for every NT$15 spent. 886-2-27789999 (2) ANZ Travel VISA Platinum: 1 travel point for every (1) Normal Credit Card: the requirement for subsequent NT$30 spent. First Bank Credit Card conversion is 35,000 points equaling 5,000 1 travel point = 1 mile. (02)2173-2999 bonus miles. Minimum transfer requirement for each conversion 0800-052-888 (Taiwan Only) (2) Special Credit Card: the requirement for subsequent is 3,000 travel points. conversion is 30,000 points equaling 5,000 bonus miles. 32 33 Credit Cards in other areas

Credit Card Miles Earned Service Hotline Credit Card Miles Earned Service Hotline 1 point for every USD1 spent. (1) PremierMiles: 1 Premier Mile =1 bonus Diners Club 1,000 points = 1,000 miles. mile Minimum redemption requirement is 1-800-234-6377 Citibank- 1,000 bonus miles. U.S. The requirement for subsequent conversions 63-995-9999 is 1,000 miles. Philippines (2) Rewards: 5 Rewards Points=1 bonus mile Minimum redemption requirement is 1 point for every CAD1 spent. 500 bonus miles. Diners Club 1,250 points = 1,000 miles. 1-800-363-3333 (1) PremierMiles: 1 Premier Mile =1 bonus Canada The requirement for subsequent conversions mile Minimum redemption requirement is is 1,000 miles. Citibank- 500 bonus miles. 65-6225-5225 Applied to designated cards： Singapore (2) Rewards, Prestige, Ultima: 5 Rewards Citi Prestige SM , Citi ThankYou ® Premier Points=2 bonus mileMinimum redemption requirement is 1,250 bonus miles. and Chairman Citbank-U.S. 1-800-842-6596 1 ThankYou ® point = 1 bonus mile (1) PremierMiles: 1 Premier Mile =1 bonus Minimum redemption requirement is 1,000 mile Minimum redemption requirement is 7,500 bonus miles. bonus miles (1) Ultima: (2) Rewards, Platinum, Gold, Silver, Telkomsel: 62-252-9700 (1) PremierMiles: 1.5 Premier Mile =1 bonus 10 Rewards Points=1 bonus mile (2) Premier Miles/ mile Minimum redemption requirement is Citibank- Minimum redemption requirement is Platnium: 1,000 bonus miles 10,000-12,000 bonus miles. Indonesia 62-252-9500 Citibank- (2) Rewards: 12 Rewards Points=1 bonus (3) Ultima: 8 Rewards Points=1 bonus mile 60-3-2383-0000 (3) Gold/ Silver/ Malaysia mile Minimum redemption requirement Minimum redemption requirement is Telkomsel: is 1,000 bonus miles 10,000-12,000 bonus miles. 62-252-9999 (3) Prestige: 12 Rewards Points=1 bonus mile (4) Prestige: 5 Rewards Points=1 bonus mile Minimum redemption requirement is No minimum redemption requirement. 10,000-12,000 bonus miles.

Credit Card Miles Earned Service Hotline Credit Card Miles Earned Service Hotline PremierMiles: 1 Premier Mile =0.5 bonus (1) Rewards: 5 Rewards Points=1 bonus mile Citibank- mile Minimum redemption requirement is 84-8-3521-1111 Minimum redemption requirement is Vietnam 2,000 bonus miles. 5,000 bonus miles Citibank (2) Ultima, Prestige: 66-2788-2000 (1) PremierMiles, Ultima, Prestige: 2 Rewards Points= 1 bonus mile 12 Rewards Points =1 bonus mile Minimum redemption requirement is Minimum redemption requirement is Citibank- 2,000 bonus miles. 18,000 bonus miles. 852-2860-0360 Rewards: 15 Rewards Points=1 bonus mile International Member with Citibank Singapore IPB account Minimum redemption requirement is 18,000 Personal may convert reward points to EVA Air bonus bonus miles. Bank miles. 800 points = 5,000 miles. For more 65-6224-5757 (1) 1 Premier Mile = 1 mile. Singapore details, please contact IPB in Singapore or Citibank- (2) Minimum redemption requirement is 400-821-1880 (IPB) www.ipb.citibank.com.sg China 1,000 miles. (1) PremierMiles: 1 Premier Mile =0.5 bonus Please note: mile 1. Mileage earned from credit card cannot be reconverted back to the credit card Minimum redemption requirement is 100 Citibank- points once they have been transferred to EVA Air mileage. bonus miles. 91-124-2542484 India 2. The above mileage earning and exchange rules may be subject to change by the (2) Prestige: 1 Rewards Points= 4 bonus miles respective bank. Please refer to the latest rules published by the respective bank. Minimum redemption requirement is 250 bonus miles.

34 35 Hotel Booking On-line Hotel Hotel Miles Earned Miles Earned Booking Evergreen International Hotels You can not only earn more than 15 miles for every NT$ 100 Keelung, Taipei, , , Jiaosi, 500 miles per qualifying hotel stay spent on Kaligo.com through EVA exclusive website page, Bangkok, Penang, Paris, Shanghai Kaligo.com but also can constantly enjoy special offer to get more bonus miles. For reservations and more details, please visit www.kaligo.com/evaair. InterContinental Hotels Group ® Earn 4 bonus miles for every NT$100 spent on Booking. InterContinental Hotels & Resorts, com promotion website. Enjoy up to 50% savings on Crowne Plaza ® Hotels & Resorts, Booking.com accommodation and take advantage of Book Now, Pay Hotel Indigo ®, Later. For reservations and more details, please visit www. Holiday Inn ®, booking.com/evaair. Holiday Inn ® Resorts, 500 miles per qualifying hotel stay Earn 4 miles for every NT$100 spent on Agoda promotion Holiday Inn Club Vacations ®, *Must be a IHG ® Rewards Club member website. For reservations and more details, please visit http:// Holiday Inn Express ®, Agoda.com www.agoda.com/evaair Hualuxe ™ Hotesls & Resorts, *Please note that miles earning is only applicable for ® Promotional Eligible Hotel items only. Staybridge Suites , Candlewood Suites ®, HRS-Hotel Earn 7 miles for every NT$100 spent on HRS promotion EVEN ™ Hotels Reservation website. For reservations and more details, please visit Service (Hrs.cn) www.hrs.cn/eva-air. Windsor Hotels Earn 4 bonus miles for every NT$100 spent on the Expedia 100 miles per qualifying night promotion webpage. To enjoy best prices and earn extra Taichung, Kunshan bonus miles, book your hotel online at the http://www. Expedia.com.tw expedia.com.tw/?siteid=1258&mdpcid=tw.direct.evaair. main.&&langid=1033. *Please note that the bonus miles earning is only applicable for prepaid bookings only.

Hotel Miles Earned Hotel Miles Earned Langham Hospitality Group Regal Hotels International Limited The Langham, Auckland / Regal Hotels The Langham, Boston / Hong Kong: The Langham, / Regal Airport Hotel, The Langham, Haikou / Regal Hongkong Hotel, The Langham, Hong Kong / Regal Kowloon Hotel, The Langham, London / Regal Oriental Hotel, The Langham, / Regal Riverside Hotel The Langham, Shenzhen / Shanghai: The Langham, Sydney / 500 miles per qualifying hotel stay 500 miles per qualifying hotel stay The Langham Huntington, Regal International East Asia Hotel, Pasadena, Los Angeles / Regal Jinfeng Hotel, Langham Place, Beijing Capital Airport / Regal Shanghai East Asia Hotel, Langham Place, New York, Fifth Avenue / Regal Plaza Hotel & Residence Langham Place, Guangzhou / Dezhou: Langham Place, Ningbo Culture Plaza / Regal Kangbo Hotel, Dezhou Langham Place, / Regal Kangbo Hotel & Residence, Dezhou Langham Place, Haining Xian: Cordis, Hong Kong Regal Airport Hotel, Xian

iclub Hotels (Hong Kong): Chelsea Hotel, Toronto / iclub Wan Chai Hotel, Eaton, Hong Kong / 250 miles per qualifying hotel stay 250 miles per qualifying hotel stay iclub Sheung Wan Hotel, Eaton House, Hong Kong (Wan Chai Gap Road) iclub Fortress Hill Hotel, 36 37 Hotel Miles Earned Car Rental The Splendor Hotel Taichung 100 miles per qualifying night Car Rental Miles Earned Howard Prince Hotel Taichung 300 miles per qualifying hotel stay 500 miles per qualifying car rental. AVIS Exclusive Webpage for Infinity MileageLands members. Regent Hotels & Resorts AVIS *Customers are encouraged to file retro claims online at Regent Beijing、Regent Berlin、 http://www.avisworld.com/ click on“Missing Miles?” webpage. Regent Palms Turks & Caicos、 Taiwan Area Service Line: 886-3-6565990 500 miles per qualifying hotel stay Regent Phuket Cape Panwa、 Rent with HERTZ and earn miles, enjoy special rates and 、 Regent Porto Montenegro exceptional service. Regent Singapore、 Miles Bene ts • 500 Infinity MileageLands miles per qualifying leisure rate rental Hilton HHonors ™ Hotels – OUTSIDE ASIA Hilton Hotels & Resorts • 250 Infinity MileageLands miles per qualifying leisure rate rental Waldorf AstoriaTM Hotels & Resorts WITHIN ASIA Conrad ® Hotels & Resorts Earn 1 bonus mile for every one dollar HERTZ Car • 250 Infinity MileageLands miles per qualifying commercial/ DoubleTree by HiltonTM (USD 1) spent per eligible stay Rental government contract rate rental WORLDWIDE Embassy Suites HotelTM Other Bene ts TM Hilton Garden Inn * Must be a Hilton HHonors member • Special Infinity MileageLands Rates TM Hampton Inn • Time-limited special offers TM Homewood Suites by Hilton • Complimentary HERTZ Gold Plus Rewards membership TM Home2 Suites by Hilton To make a claim for retroactive credit of bonus miles or more Hilton Grand VacationsTM discount information, please visit Hertz Exclusive Website. (https://www.hertz.com/evaair)

Car Rental Miles Earned Car Rental Miles Earned 500 miles per rental on qualifying paid rentals in USA and Earn 5 bonus miles for every NT$ 100 or equivalent amount in other Canada. on qualifying paid rentals from rentalcars.com promotion Please visit https://www.alamo.com/en_US/car-rental/partners/ websites. Alamo Rent partner-details/affinity/7016250-eva-air.html • The bonus mileage are only rewarded to pre-paid bookings A Car For more details terms and conditions, please contact with providing customer enters correct membership number during Alamo Rent A Car service lines +886-2-25370020 (Taiwan area), booking process. +1-8888-8749 (except for Taiwan area) or email to alamo. • Rentalcars.com’s optional excess protection costs, and all [email protected]. fee payable locally such as car rental costs, child seat, GPS, etc. are not eligible for bonus mileage. 500 miles per rental on qualifying paid rentals in USA and • All claim for missing bonus mileage must be applied within six Canada. Rentalcars. months after the rental is completed. Please visit https://www.nationalcar.com/en_US/car-rental/ com • Rentalcars.com reserves all and final rights to explain and National Car partners/travel-partners/eva-air.html withdraw the promotion. Rental For more details terms and conditions, please contact with Offers only eligible for bookings through the links below or National Car Rental service lines +886-2-25370020 (Taiwan area), phone numbers. +1-8888-8749 (except for Taiwan area) or email to national. Car Rental Booking Service for Infinity MileageLands members: [email protected]. For more details terms and conditions, please contact with rentalcars.com service lines: Taiwan: 00801-136-274 International:0044-161-830-5884 Email:[email protected] (please quote "EVA Air")

38 39 Others others Miles Earned

ANA DUTY FREE Earn 1 mile for every JPY100 spent at the ANA DUTY FREE SHOP located in the Narita , Kansai International Airport and SHOP Haneda International Airport in . For more details, please visit http://www.anadf.com/en/

Earn 500 bonus miles while selecting any 12-bottle offers and complete the payments with Laithwaites Direct Wines. Established in 1969, England, Laithwaites Direct Wines specialize in cutting out middlemen to deliver handcrafted wines from acclaimed estates to our Laithwaites Direct customers. Delivery to your home for free - your risk-free way to discover great wines with absolute confidence. Wines (Taiwan) Call (02) 7701 0188 quoting ‘3275001’ or visit www.directwines.com.tw/evaenews for more details. Limit delivered in Taiwan. According to the law, members must be over 18 years old to order alcoholic goods. Never Drink and Drive. No Underage Drinking.

Forbes Asia is written and edited specifically for Asia-based top management, entrepreneurs and those aspiring to corporate leadership. Each issue identifies and profiles Asia's noteworthy individuals – from the richest people to the most powerful businesswomen to the most remarkable Forbes Asia philanthropists, as well as the leaders of the regions' best performing publicly listed companies, big and small , please visit http://forbes.test2. amstelnet.com/asia/evaairapac/

Please note： 1. Please remember to present your In nity MileageLands membership card at hotel check-in or car pick up. 2. Due to technical reasons mileage credit may not immediately appear on your most current mileage statement. 3. For retroactive mileage credit, please send the hotel or car rental invoice to EVA Air oce or In nity MileageLands service center for veri cation. 4. Hotel and car rental partners shall credit miles on all published rates. Please kindly verify with hotel or car rental concerned regarding any exceptions. 5. Bonus Mileage earned with above partners cannot be counted towards Infinity MileageLands card tier renewal and upgrade.

Earning Miles with Points Partner Earn Miles

75,000 OPENPOINT=500 bonus miles 1. The application must be done via ibon in all Taiwan 7-ELEVEN stores. Please follow the direction of OPENPOINT website. (https://www. 7-11 OPENPOINT openpoint.com.tw) 2. OPENPOINT service center hot line: 0800-711-177 (For cell phone, please dial 02-2627-1650)

5,000 Ponta points = 500 bonus miles Ponta Card The application must be done via Ponta website. Please visit Ponta website for detail (https://www.openpoint.com.tw).

Note： 1. It's not acceptable for any cancellation or return request after the application procedure has been done. 2. EVA Air and partners reserve the right to update, stop, and terminate the content of this activity. The above behaviors will not be published repeatedly.

40 41 Mileage Validity, Veri cation and Correction You can easily manage your membership account via EVA Air's certi cate balance and mileage redemption history. website www.evaair.com to monitor your mileage credit 2. A member who has registered a valid e-mail address situation, and used situation. In order to ensure your mileage in his/her member data will receive Electronic Mileage data is properly credited to your account, please use the Statement in the next month if the In nity MileageLands membership card's name(same as your ) to reserve account has any traveling credits or mileage/electronic your booking, and provide your membership card number to upgrade certi cate changes. the agent when booking ight, hotel and rental card. 3. A member who has not registered an e-mail address in Mileage Validity: his/her member data if the In nity MileageLands account has any traveling credits or mileage/electronic upgrade Mileage earned by traveling, or through partners, will certificate changes will receive Mileage Statement via be retained for 36 months from travel date or from the postal mail. application date for transfer of mileage from partner's a. Monthly Mileage Statements will be sent via postal system. For example, miles credited for ight date JUN 15, mail to Gold and Diamond Card members. 2014 will expire on JUN 31, 2017. The expired mileage will be automatically cancelled without notice. b. Silver and Green Card members will receive Mileage Statements via postal mail every six months in January Mileage Credit Verification and July. 1. Mileage Statement will show traveling details with 4. Once the above statements are mailed to the address EVA Air and its partners during the current statement provided by the member, they are deemed delivered period, along with total accumulated mileage, upgrade after the normal mail delivery period.

Mileage Credit Correction 1. Mileage corrections can be made only within 6 months of the actual date flown or the actual date of mileage- earning expenditures. Members must submit required documents, i.e, passenger ticket coupon and boarding pass, and receipts from EVA partners, to In nity MileageLands service center for corrections of mileage discrepancies. 2. You can also accumulate EVA Air/UNI Air international flight or Star Alliance Carriers mileage by using Claim missing Miles via EVA Air's website www.evaair.com. 3. The new updated account summary will be shown in your next mileage statement.

Note: EVA Air retains the right to determine the nal mileage credit.

42 43 Purchase Miles We make it easier than ever for you to put Infinity MileageLands miles to work wherever you want them! With our new Purchase Miles program, award tickets and upgrades are right at your ngertips. For only US$40 per 1,000 miles, you can buy the amount you need for EVA AIR/UNI AIR International award ticket or upgrade, anytime and anywhere. Try it and we'll look forward to welcoming you aboard on ight soon! Mileage usage and restrictions: 1.Limited to redeeming award tickets or seat upgrades on EVA Air/UNI Air international ights only. (Note1) No matter award seat has been con rmed or not, Award Ticket should be issued while mileage is still valid before ticket deadline. (Note2) The system will automatically deduct miles valid until departure date from your account once you book a con rmed seat. 2.The purchase miles used in the redemption cannot exceed half (50%) of the total mileage required for that redemption. 3.The purchase miles cannot be used in the quali cation for membership renewals or upgrades, or used together with the mileage transferred from others. 4.The purchase miles cannot be sold to others. 5.Mileage expiring rst in your account will be deducted rst when deducting the mileage. Mileage price: 1,000 miles =US$40. Please purchase the mileage in multiples of 1,000 miles. Methods of purchase and payment: 1.Members can only purchase miles through payment via the EVA Air website. Currently the payment can be made only in USD or TWD. 2.The payment can be made only with the member's own credit card (currently, we accept only Visa, MasterCard, American Express and Diners cards). Handling charges of the card issuing institution or bank shall be borne by the member. Members have to consult with their credit card issuing bank for any questions of handling charges. 3.When the payment is confirmed, a letter confirming the completion of mileage purchase will be mailed to the email address members have speci ed. 4.Members can print the certi cate of purchase miles on EVA Air ocial website once the purchase is completed.

Purchase quota and restrictions: Specially agreed terms: Mileage purchase can only be made when the remaining 1.By making a mileage purchase, you acknowledge that you “earned mileage”is greater than the remaining have read the relevant provisions herein carefully and agree “purchased mileage” in the member's account. The to be bound by them. EVA Air may amend the rules from mileage to be purchased in each transaction shall not be time to time and announce it on the website. Transactions greater than the dierence between the remaining“ earned completed before the amendment will not be aected. mileage” and the remaining“purchased mileage” in 2.EVA Air reserves the right to review and con rm the mileage the member's account. purchased by members according to the Rules. If any member 1.Based on the rule mentioned above, when the purchase violates the Rules when purchasing mileage (including, quota is more than 1,000 miles, the odd amount smaller but not limited to, using another person's credit card when than 1,000 will be rounded down unconditionally. For making the payment for the purchase, or transferring/selling example: Based on the rule mentioned above (the the purchased mileage to others) or is involved in other illegal remaining “earned mileage” minus the remaining conducts, EVA Air may cancel the transaction at any time, and “purchased mileage”), the calculated difference the member shall be responsible for the compensation of is 49,900 miles. Therefore, only 49,000 miles can EVA Air's loss caused by such violation. be purchased after 900 miles are rounded down 3.In addition to the provisions of the Rules, the rules for unconditionally. “Earning/Using Mileage” of Infinity MileageLands also 2.Members cannot purchase mileage under the following apply for the purchased mileage. If any rules herein are conditions: (1) The remaining “earned mileage” is zero in the inconsistent with, or conict with, the rules in the“ Earning/ member's account; or (2) The remaining “earned mileage” is Using Mileage” of In nity MileageLands, the terms herein equal to or less than the remaining “purchased mileage” in the shall prevail. member's account. 4.These Rules are construed and applied in accordance with 3.One membership card number can purchase a maximum the laws of the Republic of China. If any dispute arises, of 100,000 miles during 12 successive months. Taiwan Taipei District Court shall be the judicial court of 44 the rst instance. 45 Mileage Redemption

Note： you can also make award upgrade reservations by EVA Air/UNI Air Upgrade awards logging into the Infinity MileageLands account online. It On a long trip, why not treat yourself better ? Use the is only available to ticketed passengers with confirmed reservations made via the EVA Internet Booking System. mileage to redeem an upgrade award, enjoy a comfortable Step 2： Choose to use your own miles or the miles transferred ight and be refreshed for the travel ahead. to you or Electronic Upgrade Certi cate. Step 3： The system will automatically deduct miles or an Guidelines for an Upgrade Award Electronic Upgrade Certificate from your account Before requesting an upgrade award, you must issue an once you book a con rmed seat. eligible revenue class with--K,L,T(Elite),Y,B,M(Economy) Upgrade requirements ticket and enough mileage/ electronic upgrade certi cate ● Upgrade requirements for flight without Elite class valid until departure date and earned by the same account cabin service number. Requesting an upgrade award upon check-in at airport is not applicable. Royal Laurel /Premium Laurel /Business ↑ You may follow these steps to apply for an upgrade award: Economy Class Step 1： Make your reservations through an EVA Air reservation office. Booking Designators for Within Asia (include Guam) 15,000 Miles upgrade award: Z - Royal Laurel / Premium Laurel / Within Asia & /America 45,000 Miles Business, U–Elite class. Within Taipei & 35,000 Miles

● Upgrade requirements for flight providing Elite class cabin service

Elite Class Royal Laurel /Premium Laurel Royal Laurel /Premium Laurel ↑ ↑ ↑ Economy Class Elite class Economy

Within Asia 10,000 Miles 15,000 Miles 25,000 Miles

Within Asia & Europe/America (Excludes Chicago, New York, , 25,000 Miles 35,000 Miles 60,000 Miles Toronto and )

Within Taipei & Chicago, New York, 30,000 Miles 40,000 Miles 70,000 Miles Houston, Toronto

Within Taipei & Istanbul 20,000 Miles 30,000 Miles 50,000 Miles

Please note: 1. The Upgrade Award requirement is based on one sector route. 7. When you cancel an upgraded resevation before the departure date, the system 2. Upgrade awards are applicable to EVA Air and UNI Air international routes with will automatically re- the original valid Miles or Upgrade Certi cate back BR or B7 flight number, except charter flights and some code-shared routes to the account. The system takes 3-5 days to process the re-deposit if the with partner airlines (e.g. Taipei-Hong Kong route code-shared with Hong Kong cancellation occurred after the departure date. Airlines which is operated by ). 8. Requesting upgrade award upon check-in at airport is no longer applicable. 3. EVA Air and UNI Air reserve the right to limit or adjust the number of passenger 9. Please print the original ticketing class category when buying the ticket and upgrades subject to the status of booking on each ight. The upgrade seats may booking Designator for upgrade award. not be available on some ights or at some period, even if seats are available for 10. Holding Y,B,M (Economy) tickets are eligible for an upgrade award to Royal Laurel/ paid tickets. Premium Laurel by deduct miles. Electronic Upgrade Certi cate is limited to the 4. Holder of the following tickets cannot reserve an upgrade award: award ticket, next higher class. various free or special oer ticket, discount ticket, group ticket, infant ticket. 11. If the ticket presented at the airport check-in counter does not comply 5. The ticket holder is responsible for all taxes and surcharges for an upgrade award. with the rules for upgrade, the member must abide by the airport staff's 46 6. The mileage record with cabin class upgrade is based on the purchased fare recommendation. You will be most likely asked to purchase another ticket, pay class and can be credited to the Infinity MileageLands membership account the dierence between the two tickets, or check-in according to the ticket class. 47 only. It is not applicable to transfer mileage to other partner airlines. EVA Air/UNI Air Award Ticket 3. Members or authorized designee may visit any EVA Air office during office hours to redeem for an Award ticket. Set yourself free! Use your mileage to redeem an award ticket (airport ticket counters are excluded) and treat yourself to a relaxing getaway. 4. By logging into the Infinity MileageLands account online, Guidelines for an Award Ticket： you may make reservations and redeem Award Tickets. Please note that the award reservation on the EVA Air's 1. All award reservations should be made through EVA website (www.evaair.com) only applies to the same Air Reservation Office. While making the reservation, international gateway and a non-stopover round trip on members should hold valid and sufficient miles under EVA Air/UNI Air international Flights. the same Infinity MileageLands membership account. Award ticket should be issued before on board. 5. Please state the booking code of the issued Award Tickets that you are holding when you make or change 2. No matter seat has been con rmed or not, Award Tickets your itinerary. should be issued while mileage is still valid before ticket deadline. 6. Booking codes and validity for an award ticket are as follows：

Airline Award Tickets Class Booking Code Ticket validity after issued Royal Laurel Class / Premium Laurel Class / I One Year EVA Air Elite Class E One Year

Economy Class X One Year

Business Class I One Year UNI Air International Economy Class X One Year

UNI Air Domestic Economy Class X Six Months

Requirements for Redeeming EVA Air/UNI Air International Award Tickets: One-Way Award Tickets：50% of EVA Air/UNI Air International Round-Trip Award Tickets Redemption Requirements

Requirements for Redeeming EVA Air/UNI Air International Round-Trip Award Tickets： Class Economy Elite Royal Laurel /Premium Laurel /Business

Within Asia (include Guam) 35,000 Miles 40,000 Miles 50,000 Miles

Between Asia & Oceania 100,000 Miles --- 150,000 Miles

Between Asia & America (Excludes Chicago, New York, Houston, Toronto) 100,000 Miles 110,000 Miles 150,000 Miles

Between Asia & Chicago, New York, Houston, Toronto 110,000 Miles 120,000 Miles 160,000 Miles

Between Asia & Europe (Excludes Istanbul) 100,000 Miles 110,000 Miles 150,000 Miles

Between Asia & Istanbul 80,000 Miles 90,000 Miles 130,000 Miles

48 49 Please note： Requirements for Redeeming UNI Air Domestic Ticket Awards 1. Not applicable for: ● Routes served with charter ights. Route Economy ● Some routes code-shared with partner airlines, e.g., Taipei-Hong Kong ight coshared with Hong Kong airlines and operated by Hong Kong airlines. Taiwan Domestic Routes 25,000 Miles 2.Two stopovers are allowed for a round- trip award ticket, one in outbound and Please note: one in inbound. The turnaround point and stopovers cannot be the same with the origin or destination's nation. Transit in Taiwan area is not permitted for 1. Domestic award tickets are only available for a round-trip journey. travel starting from Taiwan area. 2. The member or authorized designee with valid and sufficient Miles under a Example： same Infinity MileageLands membership can go to any EVA Air's local office ● Permitted: (A) Tokyo/Taipei/Hong Kong/Taipei/Tokyo during oce hours to issue an award ticket(except at airports). ● Not permitted: (A) Tokyo/Taipei/Osaka /Taipei/Tokyo (B) Taipei/ Hong Kong/ 3. Blackout Date of 2016 for Taiwan Domestic Routes：12/31, 2015- 01/24, 2016, Taipei/ Singapore/Taipei 02/04-15, 02/26-03/01, 04/01-06, 06/08-13, 09/14-19, 10/07-11. 3. Use of a dierent gateway in the same area is permitted at the origination point or turnaround point or at both origination and turnaround points. However, departure and arrival points must be in the same area. The outward point of Change Itinerary or Refund for an Award Ticket arrival and the inward point of departure must also be in the same area. A An award ticket can be changed under the follow situations: trip starting from Taiwan to a turnaround point must return to Taiwan. Using different gateways for departure and return within the same area is at the Partially used award Item Entirely unused award ticket passenger's expense. ticket a. Area De nition: Asia (includes Guam), Oceania, America, Europe. b. Examples Change of name Not permitted Not permitted ● Permitted: (A) Singapore/Taipei/Kuala Lumpur (B) New York/Taipei/Singapore- Kuala Lumpur/Taipei/Seattle Change of routing Permitted (note 1) Not permitted ● Not permitted: Taipei/Los Angeles/Taipei/Hong Kong Change of booking class Permitted (note 1) Not permitted 4. For travel to Taipei or beyond, the mileage deduction is based on standard long-haul routes. When dierent aircraft types are used for short-haul ights, the class of cabin Refund Permitted (note 2) Permitted (note 3) service cannot be higher than the service on the long-haul portion of the trip.

5. Award tickets with dierent class service: mileage deduction will be redeemed Eective from September 01, 2015, the service fee of Note 1, Note 2, Note 3 will be according to the higher cost one. waived for an award ticket of a member with Diamond, Gold or Silver tier at the 6. Award tickets can combine travel on a UNI Air international route with EVA Air ights. time of application. 7. A one-way award ticket cannot include a stopover. Note 1: A service fee of US$50.00 will be applied to any change. Any mileage 8. Please notify any of our local ticket oces in advance and allow yourself some dierences will be returned to your account if the reissued award ticket extra time, as the system requires 5 working days to process your application. requires fewer miles than the original itinerary. Additional miles may be 9. The award ticket holder is responsible for all taxes and surcharges (payable by collected if the award ticket is requested for reissue. If the miles used credit card or cash only). for the original award ticket had expired when the ticket is reissued, 10. EVA Air will not provide free hotel accommodation, day rest service or shuttle then that same number of miles equal to those that have expired will be bus service(NYC、AMS) to an award ticket holder. collected. The validity of the reissued ticket is the same as the validity of 11. If an award ticket is lost, it cannot be replaced. the original issued ticket. 12. Award tickets cannot be used with the EVASION program or UNI Holidays program. Note 2: Upon request, EVA Air can refund taxes and surcharges on an unused award ticket and converted back into miles if still valid. A service fee of 13. An award ticket holder cannot obtain a seat/class upgrade by paying the fare dierence. US$50.00 will be applied. 14. Diamond, Gold and Silver Card holders using award tickets can enjoy all the Note 3: EVA Air will refund valid unused ights (including applicable taxes and bene ts that accompany each In nity MileageLands membership level. surcharges) and unused awards mileage upon request. Unused awards 15. EVA Air and Star Alliance partner airlines reserve the right to limit or adjust mileage will only be refunded after deducting used mileage according to the number of award seats subject to the status of booking on each ight. way award ticket requirement, if they are not expired on the day of number of award seats may be unavailable on some ights or at some periods, refund. A service fee of US$50.00 will be applied. even if seats are available for paid tickets. Note 4: Please contact EVA local ticketing counter (except airports) to apply 16. Maximum six sectors are allowed for each Award ticket. refund for EVA Air/UNI Air Award tickets. The online ticket refund system 17. International ights Award Tickets shall be subject to every the standards of is unable to process. each government. Also, the use of Award Tickets shall comply all the general carriage conditions, taris and charges, ticket conditions and every policy of the operating airline, together with every applicable International Treaty and by all the terms and conditions of the In nity MileageLands program. 50 51 Star Alliance Upgrade Awards (SAUA) You can use your miles to redeem an upgrade award with Star Alliance partners. Check-in, priority baggage, lounge usage, and extra baggage allowance will be applied according to the upgrade class. Through our Star Alliance membership, we are oering you travel experiences that are more comfortable and pleasant wherever you go. Star Alliance Upgrade Awards (SAUA) can only be made on-line at the EVA Air's website www.evaair.com after ticket purchase. Please refer to the following details. The requirements for upgrade awards depend on origin/destination area. Please refer to page 61 for detail. Guidelines for Star Alliance Upgrade Awards(SAUA) 1. You must have an active and con rmed booking in an eligible class with ticket. Booking can be made at any booking source. Mileage Accumulation is based on the actual ticket class. Please put your In nity MileageLands number into your booking for automatic mileage accumulation after boarding. ■ Upgrades to Business Class: Quali ed only when the reservation class is Y or B. The following airlines have additional classes quali ed.

Airline AC, NZ NZ, LH NZ, LX, ZH ET, LH, CA, ZH ET, SK LX, ZH, SA (Domestic) Additional Classes O E U G S M Qualified note 1：If the ight operates under 2 cabin aircraft of Economic class and , it is allowed to request upgrade award of First class from Economic class of above eligible class. note 2：From Nov. 22, 2014(Travel Date), the reservation classes E/G are quali ed for upgrading to Business Class on LH ights.

■ Upgrades to First Class: Quali ed only when the reservation class is C or D. The following airlines have additional classes quali ed.

Airline LH, SQ, LX, UA, CA SQ, NH SQ

Additional Classes J Z U Qualified

■ Star Alliance airlines without rst class operation: JP, A3 ,AC ,NZ, OS, AV, SN, CM, OU, ET, LO, SK, TP, TK, SA

2. Please make sure to print the above eligible class on your ticket. 3. Please check your travelling area and required mileage in advance. 4. Please make sure you have reached the upgrade award requirement with valid miles earned by the same account number. You may follow the following steps to apply for an upgrade award through the EVA Air's website. (www.evaair.com) Step 1: Please login with your membership number and password. Step 2: Please select whether "You have companions within the same record "or "You have no companions ". (Up to 4 members in a single booking can be upgraded.) Step 3: Please login companions' membership number and password. Step 4: Please input or select your flight request on "Carrier", "Flight Number", "Original Cabin", "Date", "Departure/Arrival Airport Code" columns. (Upgrade award is based on one segment. Waitlist is not permitted.) Step 5: Please choose whether to use your own miles or the miles transferred to you under your account to confirm your upgrade award. (Upgrade Certificate is not permitted.) Step 6: The system will automatically deduct miles from your account once your booking is confirmed. The total mileage required for the upgrade must be valid till the departure date. 52 53 Star Alliance Upgrade Awards Mileage Redemption Chart

Unit:1000 miles HONG SOUTH HAWAII, CENTRAL, NORTH SOUTH EAST CENTRAL, NORTH SOUTH MIDDLE NORTH KONG, CHINA WEST CENTRAL EUROPE SOUTH ORIGIN / ASIA ASIA SOUTH ASIA AMERICA AMERICA EAST AFRICA Class PACIFIC AMERICA AFRICA DESTINATION C 18 25 18 30 40 50 70 70 98 70 50 50 50 TAIWAN F 20 30 23 45 45 55 75 75 103.5 75 60 60 60

HONG KONG, C 18 18 30 40 50 70 70 98 70 50 50 50 MACAU F 23 23 45 45 55 75 75 103.5 75 60 60 60 C 18 18 30 50 65 70 70 98 70 50 50 50 CHINA F 23 23 45 57.5 70 78 78 103.5 75 60 60 60 C 18 30 50 65 70 70 98 70 50 50 50 NORTH ASIA F 23 45 57.5 70 78 78 103.5 75 60 60 60

SOUTH EAST C 18 30.5 50 72.5 72.5 98 70 35 35 40 ASIA F 23 37.5 55 78 78 103.5 75 50 55 55

CENTRAL, C 35 60 77.5 77.5 88 45 35 35 35 SOUTH ASIA F 50 65 83 83 93.5 50 50 45 45

SOUTH WEST C 18 77.5 77.5 98 75 60 60 55 PACIFIC F 18 83 83 103.5 77.5 70 70 65

NORTH C 20 23 40 40 50 50 60 AMERICA F 30 30 50 50 60 60 70

HAWAII, C 23 40 40 50 50 60 CENTRAL AMERICA F 28 45 55 60 60 70

SOUTH C 25 55 50 50 40 AMERICA F 40 62.5 60 60 50

C 23 30 30 40 EUROPE F 23 35 45 45

C 30 30 35 MIDDLE EAST F 40 40 45

NORTH C 30 35 AFRICA F 40 45

CENTRAL, C 18 SOUTH AFRICA F 23 54 55 Please note: 11. Restrictions may be placed on ight numbers, routes and classes. 1. Infant, Group, Industry discount, agency discount or award tickets cannot be 12. Your special requests accompanied with upgrade awards may not be available used for upgrade awards redemption. Please contact Star Alliance Carrier for according to the conditions of the operating carrier. Service regulations for the Infant's upgrade request. special request passenger (e.g. special meal, prior seat assignment, passenger 2. The required mileage of adult and child are the same. riding in a wheelchair, infant traveling alone, etc.) may dier, depending on the operating carrier. Therefore, be sure to contact the operating carrier airline for 3. You are responsible for all taxes and surcharges for an upgrade award. con rmation. 4. Upgrade awards are limited to the next higher class only. If the ight operates 13. Award seats on Star Alliance member airlines are subject to capacity control by under 2 cabin aircraft of Economy class and First class, you are allowed to the operating carrier airline. request upgrade award of First class from Economy class directly. 14. You must be booked onto an Operating Carrier Airline that is a member of the 5. Suites Class cabin cannot be used for upgrade award. Star Alliance. 6. Avianca in Brazil doesn't provide mileage redemption for Star Alliance Upgrade 15. Upgrade awards are not applicable to Codeshare ights. Awards (SAUA). 16. You cannot book for seat upgrade in a waiting list upon reservation or request 7. Please book your upgrade award 24 hours prior to ight departure. standby for seat upgrade at the airport check-in. 8. You need not go through ticket re-issuing; you will still have the original booked 17. If your presented ticket at the airport check-in counter does not comply class ticket. with the criteria for upgrade, you must abide by the recommendation of the 9. When you rebook or cancel upgrade booking, please contact the Operating operating airline's airport sta. Carrier Airline to cancel the upgrade segment rst, and then rebook. 18. Before boarding, be sure to check with the flight airline or the EVA Air 10.When your upgrade reservation is cancelled, the system will take 3-5 days to Reservation Center as partner airline flights may be cancelled or changed process the re-deposit of the original valid miles back to your account after without prior noti cation. receiving the cancellation message from the Operating Carrier Airline.

Star Alliance Partners Award Ticket 3. When the reservation is confirmed, the member or authorized designee with valid and sufficient miles In nity MileageLands members can redeem their mileage earned by the same member and under the same for Star Alliance Partners award tickets and y to more than membership account can go to any EVA Air ticketing one thousand places around the world. Required mileage counter during office hours to issue an Star Alliance depends on the area, not the carrier, please refer to page award ticket (except at airports). Ticketing time limit set 61 for detail. If the award ticket includes any Star Alliance by Star Alliance member carriers applies. Un-ticketed carrier, please refer to the following instructions. If all ights reservation in time may result in cancellation of booking. are operated by EVA Air, please refer to the EVA Air's award Please Note: ticket redeem table. (UNI Air is not eligible for Star Alliance 1. For a used award ticket, the return ight can be changed three days before the Partners Award Ticket.) departure, but only the travel date or ight number with the same carrier and same route can be changed. Guidelines for Star Alliance Award Ticket 2. In case of double-booking on same destination (airline, route, and boarding date) for award and normal tickets, the airline own has the discretion to cancel 1. All award reservations can be made through any EVA Air the reservation. Reservation Office. While making reservation, members 3. Two stopovers are allowed for a round trip award ticket, including one in outbound and one in inbound. The turnaround point and stopovers cannot be should hold valid and sufficient miles under the same the same with the origin or destination's nation. Maximum of six sectors are Infinity MileageLands membership account. The open allowed for each round trip award ticket. window for award bookings is subject to each airline's 4. Stopover is not allowed for a one way ticket. Maximum of three sectors are allowed for each one way award ticket. policy. 5. One open jaw segment is allowed for the whole itinerary; however, the open jaw 2. All reservations must be confirmed before ticketing. must be in the outward point of departure or turnaround point and they must Airport standby is not permitted. be in the same area. Ex: TPE / LAX(open jaw)SFO / TPE. 6. For an award ticket containing more than one zone, the zone with the higher mileage requirement will be applied. 56 57 7. The issued award ticket cannot be transferred. 16. Blackout periods may apply and will be determined by individual Star Alliance carriers. 8. The itinerary of a whole new award ticket can be changed. A service fee of 17. Before boarding, be sure to check with the ight airline or the EVA Air Reservation Center, US$50 will be applied, and the reissued ticket validity will remain the same. Any as partner airline ights may be cancelled or changed without prior noti cation. mileage dierences will be reimbursed to a member's account if the reissued award ticket requires fewer miles than the original itinerary. Additional miles 18. Award seats on Star Alliance member airlines are subject to capacity control by the may be collected if the award ticket is requested for reissue. If the miles used for operating carrier. the original award ticket had expired when the ticket was reissued, then that 19. Ticket validity: One year after ticket issued. No extensions are permitted. same number of miles equal to those that have expired will be collected. 20. One-way award ticket can be issued. The required mileage is half of the round trip award 9. A totally unused ticket is refundable. The taxes, surcharges and valid miles will be refunded. A service fee of US$ 50 will be applied. ticket. 10. A partially used award ticket can be refunded. The valid unused flights, 21. The redemption of a child ticket is the same as the adult's. An unaccompanied child including applicable taxes and surcharges, and valid unused awards mileage under 12 years cannot travel alone. after deducting used one way mileage will be refunded. A service fee of 22. Infants need to purchase an infant ticket (10% normal adult fare) US$ 50 will be applied. 23. Booking code: 11. Eective from September 01, 2015, the service fee of note 8, note 9, note 10 will be waived for an award ticket of a member with Diamond, Gold or Silver Economy Business First tier at the time of application. 12. Singapore Airlines Suites Class and Swiss International Airlines First class cabin X I O cannot be used for this oer. 13. Star Alliance airlines without rst class operation: JP, A3 ,AC ,NZ, OS, AV, SN, CM, OU, 24. Award tickets with different class service: Highest class will be applied to the ET, LO, SK, TP, TK, SA. whole itinerary. 14. Star Alliance airlines without rst class and business class operation: O6. 25. International flights Award Tickets shall be subject to the standards of each 15. Award tickets must be booked on the Operating Airline Code. government. Also, the use of Award Tickets shall comply all the general carriage conditions, tariffs and charges, ticket conditions and every policy of the Example: operating airline, together with every applicable International Treaty and by all UA operating ights(O) the terms and conditions of the In nity MileageLands program. BR ights operated by UA(X)

Requirements for ordering Star Alliance Partners Award Ticket

ORIGIN/DESTINATION Unit:1000 miles HONG CENTRAL, SOUTH HAWAII, CENTRAL, NORTH SOUTH NORTH SOUTH MIDDLE NORTH KONG, CHINA SOUTH WEST CENTRAL EUROPE SOUTH ORIGIN ASIA EAST ASIA AMERICA AMERICA EAST AFRICA Class MACAU ASIA PACIFIC AMERICA AFRICA DESTINATION Y 40 40 40 40 60 105 115 100 135 105 81 90.5 100 TAIWAN C 55 55 60 70 95 155 175 185 216 180 135 160 185 F 75 75 75 125 140 170 210 290 290 245 210 250 290 Y 34 37 40 60 105 115 100 135 105 81 90.5 100 HONG KONG, C 55 60 70 95 155 175 185 216 180 135 160 185 MACAU F 75 80 125 140 170 210 290 290 245 210 250 290 Y 30 37 50 80 105 115 100 140 105 80 90 100 CHINA C 55 55 80 120 155 175 185 216 185 135 160 185 F 75 75 125 160 190 210 290 300 255 210 250 290 Y 30 50 80 105 115 100 135 105 93 96.5 100 NORTH ASIA C 55 80 120 155 175 185 216 185 139 162 185 F 75 125 160 190 210 290 290 255 210 250 290 Y 30 50 105 120 110 135 105 75 77.5 80 SOUTH EAST C 55 85 155 195 195 220 160 105 120 135 ASIA F 75 125 170 225 290 290 215 170 190 210 Y 30 102 120 105 120 89 102 102 102 CENTRAL, C 45 154 195 200 211 142 134 134 134 SOUTH ASIA F 60 205 290 290 290 178 154 167 180 58 59 HONG CENTRAL, SOUTH HAWAII, CENTRAL, ORIGIN NORTH SOUTH NORTH SOUTH MIDDLE NORTH Class KONG, CHINA SOUTH WEST CENTRAL EUROPE SOUTH DESTINATION ASIA EAST ASIA AMERICA AMERICA EAST AFRICA MACAU ASIA PACIFIC AMERICA AFRICA Y 35 120 110 135 110 100 100 100 SOUTH WEST C 55 195 195 221 190 185 185 185 PACIFIC F 75 255 255 282 290 290 290 290 Y 39 50 68 68 86 93 100 NORTH C 58 80 105 130 135 160 185 AMERICA F 77 125 170 170 210 250 290 HAWAII Y 60 80 100 100 100 100 CENTRAL C 105 135 185 185 185 185 AMERICA F 170 210 290 290 290 290 Y 30 95 120 120 120 SOUTH C 55 156 185 180 175 AMERICA F 75 210 290 252.5 215 Y 30 71 71 71 EUROPE C 55 107 107 107 F 70 129 149.5 170 Y 40 55 70 MIDDLE EAST C 65 77.5 90 F 105 115 125 Y 40 50 NORTH AFRICA C 65 70 F 105 125 Y 70 CENTRAL, C 118 SOUTH AFRICA F 180

ORIGIN/DESTINATION:

Zones Origin / Destination HONG KONG, MACAU Hong Kong, Macau CHINA China NORTH ASIA Guam, Japan, Micronesia, Palau, Russian Far East, South Korea, Marshall Islands, Mongolia, Saipan SOUTH EAST ASIA Brunei, Indonesia, Malaysia, Singapore, Cambodia, , Myanmar, Philippines, Thailand, Vietnam CENTRAL, SOUTH ASIA Afghanistan, Bangladesh, India, Kazakhstan, Kyrgyzstan, Maldives, Nepal, Pakistan, Sri Lanka, Tajikistan, Turkmenistan, Uzbekistan SOUTH WEST PACIFIC Australia, Cook Islands, Fiji, New Zealand, Niue, Norfolk Island, Samoa, Tahiti, Tonga, Vanuatu Canada, USA ( excluding Hawaii) HAWAII, CENTRAL AMERICA Bermuda, Caribbean, Costa Rica, El Salvador, Guatemala, Hawaii, Mexico, Nicaragua, Panama, Puerto Rico, Cuba, Belize, Haiti SOUTH AMERICA Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Paraguay, Peru, Uruguay, Venezuela Albania, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, EUROPE Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Macedonia, Malta, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russia, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, , Iceland, Turkey Armenia, Azerbaijan, Bahrain, Cyprus, Egypt, Georgia, Iran, Iraq, Israel, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, MIDDLE EAST Syria, United Arab , Yemen NORTH AFRICA Algeria, Canary Islands, Libya, Morocco, Tunisia Angola, Botswana, Burundi, Congo, Cote d'Ivoire,Equatorial Guinea, Ethiopia, Ghana, Madagascar,Malawi, Mauritius, Mozambique, CENTRAL, SOUTH AFRICA Namibia, Nigeria,Senegal, South Africa, Sudan, Tanzania, Uganda, Zambia, Zimbabwe 60 61 World Travel Awards of Star Alliance starting point in one direction via the Paci c Ocean and the Atlantic Ocean and back to the location where the Infinity MileageLands Members can travel to over 1,000 travel has started. cities across the globe with ights of Star Alliance. The same mileage is deducted in the same service area no matter Ex) Taipei / Tokyo / Los Angeles / New York / London / Frankfurt / Singapore / Bangkok / Taipei (O) which Star Alliance airline the member may use. 5. The member can travel within the same category area in the inverse direction, but the member cannot travel inversely to Guidelines for Award Program for Around the World dierent categories on the basis of the area division around Travel of Star Alliance the world by International Air Transport Association (IATA). 1. Required mileage for one around the world award ticket: (1. U.S., 2. Europe/Africa, 3. Asia/Oceania) Economy : 180,000 miles 6. The period of the around the world travel should be longer than 10 days. Business : 325,000 miles 7. Maximum of seven stopovers are allowed for the whole First : 480,000 miles itinerary. 2. Maximum of 10 ight sectors are allowed for the whole 8. One city is allowed for only one departure. Only one award ticket. departure and one arrival of international flights are 3. Ticket validity: One year after ticket issued. No extensions allowed for one country. are permitted. 9. For more information, please refer to the Rules for Star Alliance 4. The around the world travel means traveling from the Award Ticket.

Travel E-Coupon Award Infinity MileageLands has new partnership with Ever Fun Travel Services Corp.. Your mileage could redeem Travel E-Coupon. Whether you join groups or travel individually, you can enjoy the most attentive service. Let's fun your world! Guidelines for Travel E-Coupon Award

● Members can redeem the EverFun Travel E-Coupon on line. This E-Coupon can only be used by the member herself/ himself and cannot be transferred, renamed, or converted back to miles. ● Members can contact Ever Fun Travel Services Corp., which provides its service exclusively in Taiwan, for using the E-Coupon at least two working days after redemption. Requirements: Item Amount Mileage EVERFUN TRAVEL E-COUPON NT$1,000 10,000 Miles

Please Note: 1. This E-Coupon is valid for one year after redemption. 2. The E-Coupon could only be used to oset the EverFun Travel expense for Group Tour or Package (ticket & accommodation), and the Group Tour/ Package must contain the revenue ticket for international ights operated by EVA/ UNI Air (not applicable for purchasing ticket and products of EVASION Holiday). The coupon should be valid upon departure. 3. The amount of E-Coupon could be used for EverFun Travel expense is unlimited. The E-Coupon could be used on promotion fare. The E-Coupon is only for exact fare (no change given) and no invoice be issued. 4. For Ever Fun Travel Services Corp. Branch oces in Taiwan, please refer to www.everfuntravel.com for more details. 5. The above terms and conditions are subject to change without prior notice. 62 63 Hotel Accommodation Reward Voucher In nity MileageLands oers a range of quality Hotels from the for your selection. You can redeem your reward voucher and enjoy total leisure time.

Guidelines for Hotel Accommodation Reward Voucher 1. When you fulfill the requirements for ordering a hotel accommodation voucher with valid miles earned under the same account number, you or clients can ll out the "Hotel Accommodation Voucher Application Form" (please download from EVA Air's website www.evaair.com) at any EVA Air ticketing counter (except at airports) during the oce hours. 2. You can also issue the Hotel Accommodation Voucher by logging onto your account online. Requirements:

Hotel Requirement Mileage Extra charges at hotels

An extra fee of NT$ 1,200 per room per night will apply to stays on Saturdays, long weekends or Eves of EVERGREEN LAUREL Harbor Room 30,000 Miles Taiwan National Holidays. The accommodation voucher cannot be used for Keelung Hotel during the Chinese HOTEL(KEELUNG) New Year period. (The period shall be as per the hotel's announcement.)

An extra fee of NT$ 1,500 per room per night will apply to stays on Dec.31 and the exhibition, show fairs EVERGREEN LAUREL 40,000 Miles such as : Taipei Int'l Cycle Show and COMPUTEX Taipei Int'l Information Technology Show. (The period shall HOTEL(TAIPEI) Superior Room be as per the TWTC's announcement.)

As for those who hold accommodation vouchers which issued from Jan. 1, 2015 to Dec. 31, 2015, an extra fee of NTD800 per room per night will apply to stays on Saturdays, long weekends or Eves of Taiwan National Holidays. As for those who hold accommodation vouchers which issued from Jan. 1, 2016 to Dec. 31, 2016, an extra EVERGREEN LAUREL Standard Floor 30,000 Miles fee of NTD1,200 per room per night will apply to stays on Saturdays, long weekends or Eves of Taiwan HOTEL(TAICHUNG) Superior Room National Holidays. The accommodation voucher cannot be used for Taichung Hotel during the Chinese New Year period and Taichung Bike Week.. (The period shall be as per the hotel's announcement.) As for those who hold accommodation vouchers which issued from Jan. 1, 2015 to Dec. 31, 2015, an extra fee of NTD800 per room per night will apply to stays on Saturdays, long weekends or Eves of Taiwan National Holidays. As for those who hold accommodation vouchers which issued from Jan. 1, 2016 to Dec. 31, 2016, an extra EVERGREEN PLAZA Deluxe Room 30,000 Miles fee of NTD1,000 per room per night will apply for stays on Saturdays, long weekends or Eves of Taiwan HOTEL(TAINAN) National Holidays. The accommodation voucher cannot be used for Tainan Hotel during the Chinese New Year period. (The period shall be as per the hotel's announcement.) As for those who hold accommodation vouchers which issued from Jan. 1, 2015 to Dec. 31, 2015, an extra fee of NTD1,800 per room per night shall be applied to members who stay on Sundays and Eves of long weekend , and an extra fee of NTD3,500 per room per night shall be applied to members who stay on Fridays & Feb. 26, and an extra fee of NTD5,500 per room per night on Saturdays ,Dec.31, long weekend and Taiwan National holidays. As for those who hold accommodation vouchers which issued from Jan.1, 2016 to Dec. 31, 2016, an extra fee of NTD1,000 per room per night shall be applied to members who stay on Mondays to Thursday EVERGREEN RESORT Superior Room 60,000 Miles during Jan. 1~Feb. 6, July 1~Aug.27, Nov.1~Dec31, an extra fee of NTD1,800 per room per night shall be HOTEL(JIAOSI) applied to members who stay on Sundays & Fridays during Feb.11~June30,Aug.28~Oct.31, and an extra fee of NTD3,500 per room per night shall be applied to members who stay on Sunday & Friday during Jan.1~Feb.6,July 1~Aug.27,Nov.1~Dec.31 and on Jan.30, and an extra fee of NTD5,500 per room per night on Saturdays, long weekend, Taiwan National holidays, and Dec. 31. The accommodation voucher cannot be used for Jiaosi Hotel during the Chinese New Year period. (The period shall be as per the hotel's announcement.) 64 65 EVERGREEN LAUREL Superior Room 30,000 Miles HOTEL(BANGKOK)

An extra fee of EUR10 per person per night during exhibition dates in 2016 (last day included) : Feb. 16~18, EVERGREEN LAUREL May 16~20, Sep. 12~16, Oct. 16~20,Nov. 14~17. Superior Room 40,000 Miles HOTEL(PARIS) An extra fee of EUR20 per person per night during UEFA European Championship: June 10~July 10. City tax EUR 2.48 per person per night is extra, subject to change without prior notice.

As for those who hold accommodation vouchers which issued from Jan. 1, 2015, an extra fee of MYR23.32 per room per night shall be applied during Dec.24~26. As for those who hold accommodation vouchers which issued from Jan. 1, 2016, an extra MYR25.00 EVERGREEN LAUREL Deluxe Room 30,000 Miles per room per night shall be applied during Apr 30~May 1, May 20~21, June 3~4, July 5~9, Sept 10~11, HOTEL(PENANG) Sept 16~17, Oct 1~2, Oct 29~30, Dec 10~11, Dec 24~25. An extra fee of MYR60.00 per room per night will be applied during the Chinese New Year period. (Feb. 7~11)(The period shall be as per the hotel's announcement)

An extra fee of RMB100 per room per night shall be applied to members who stay on Fridays,Saturdays and EVERGREEN LAUREL Sundays during July~Dec 2016. Standard Room 40,000 Miles HOTEL(SHANGHAI) The accommodation voucher cannot be used for Shanghai Hotel during the Chinese New Year period. (The period shall be as per the hotel's announcement.)

Please note: 1. The above requirement is based on one night's accommodation. Breakfast is not included in the terms of the accommodation voucher. Should guest require breakfast, a fee will apply. 2. Welcome fruit, daily newspaper and mineral water will be provided by the listed hotels. (Except the Paris Hotel.) 3. The accommodation voucher can only be used by the member herself/ himself at the age of 18 years or older, and cannot be transferred to another person. 4. Name and Membership Card Number must be exactly the same as that of the EVA Membership Card when you make your reservation with listed hotels. Please present the original accommodation voucher upon check in except e-voucher holder. 5. A room is available for 1-2 person(s). Please check the room rate dierential with hotels directly if you need to change the room type. You must pay an extra fee for a dierent room type or stay on holidays. 6. Above requirements are subject to the availability and terms and conditions of hotels. Please contact the relevant hotel for more details. 7. The above promotion is subject to change without prior notice. 8. This accommodation voucher is valid for one year from the date on which it was issued. 9. This accommodation voucher cannot be transferred, changed for another hotel, reassigned to a different name, or converted back to electronic miles credits after the voucher is issued. 10. Please make prior reservation through the global reservations center or Hotels : fax number is 886-2-25185568. TEL: 886-2-2504-8800; JAIOSI Hotel: 886-3- 9100688. 66 67 EVA Air Flight Simulator Experience Award If flying in the sky is your dream, EVA Air will make your (2) Submit your application before the 15th of the month dream come true! Redeem the Flight Simulator Experience prior to the month in which you want to schedule course now. You will be accompanied by our excellent your session. instructor standby with, so you are completely . Be (3) Note that the required 100,000 miles will be deducted ready to take o, captain! from your account after your ight simulator session has been con rmed. 4. Location: EVA Air Training Center, Taoyuan, Taiwan Guidelines for Flight Simulator Experience Award (NO. 376, Sec. 1, Hsin-Nan Road, Luchu Dist., (Exclusively for Diamond and Gold Card members): Taoyuan City, Taiwan) 1. Mileage required: 100,000 miles

2. Time: Tuesday or Thursday afternoon from 2:00 to 3:30 Please note (1.5 hours) 1. The participant must be a Diamond or Gold Card member who is over 15 years 3. To apply: old. 2. The instructor will be assigned by EVA Air. (1) Please ll out the EVA Air Flight Simulator Experience 3. The type of ight simulation will be determined by EVA Air. Application Form and fax it to 886-3-351-0005. 4. Participants must come to the EVA Air Training Center on their own. (Please Download the form from EVA Air's website www.evaair.com)

Transfer/Return of Mileage or Electronic Upgrade Certi cates Share the mileage/ Electronic Upgrade Certi cates with your family, friends, and you will get more joy from it! Guidelines for Transfer To protect your membership rights, a list of mileage or electronic upgrade certi cates nominees must be submitted to the Infinity MileageLands before transferring mileage or upgrade certificates. Members cannot request to change nominees after they are listed. The validity of eective nominees list is permanent. (For example, Jeremy would like to transfer 1 Electronic Upgrade Certi cate to Sandy. Jeremy is the Transferor and Sandy is the Nominee.) Method 1: Apply On-line 1. Please complete the application form “On-line Service Form” (Please download from EVA Air's website www.evaair.com), then fax or mail it to any In nity MileageLands Service Center. You will only need to apply for this once. 2. Please visit EVA's website and open the online service function via Manage My Account/ Online Service. After the Online Service is opened, you could star to list your nominees right away. Listed names will become eective on the next day. 3. You could transfer your mileage and electronic upgrade certi cate to your nominees on line any time.

68 69 Method 2: Apply via an In nity MileageLands service center. 1. You can ll out the "Nominee Registration Application Form" at any EVA Air ticketing counter (except at airports) or fax or mail it to the In nity MileageLands Service Center to apply. 2. The new nominee will receive their transferred mileage or electronic upgrade certi cates 5 days after the registration is completed on the computer system of the In nity MileageLands Service Center during oce hours. 3. Please ll out the “Transfer/Return Application Form” at any EVA Air ticketing counter (except at airports) or fax or mail it to the In nity MileageLands Service Center to apply. 4. Green Card members who apply for changing the effective date of nominee registration will have 5,000 miles deducted for each transaction. When applying for mileage or electronic upgrade certificate transfer/return through the Infinity MileageLands Service Center or ticketing counter, the transferor will have 3,000 miles deducted for each transaction from the member's account. 5. Members can inquire about the completed registration results via"Manage My Account"on line or contact Infinity MileageLands Service Center. EVA Air will not process any application without complete documents.

Please note: 1. Members can transfer their own mileage to other In nity MileageLands members. However, the transferred mileage cannot be combined with the nominee's own mileage or any mileage transferred by a 3rd party. 2. There is a limitation on the number of nominee's registration and nominees based on the membership status. Each Green card, Silver card and Gold card member can transfer their mileage to a maximum of 6 nominees (including transferred mileage and upgrade certi cates) per calendar year; Diamond card members can have up to 9 nominees (including transferred mileage and upgrade certi cates) per calendar year. 3. The number of nominees is based on the new card type when the card tier changes. 4. Mileage/Electronic Upgrade Certificates with the earliest expiration date will be transferred to the norminee's account. The transferred mileage/electronic upgrade certi cates will follow its original validity and will be deposited into the norminee's account accompanied by the transferor's account number. 5. EVA Airways will disqualify any In nity MileageLands member who violates Section A or Section B from further participation in the program and immediately revoke all membership mileage credits and electronic upgrade certi cates. A. Member hereby agrees not to sell, purchase, , bestow, lease, loan, assign, and deposit the mileage credits or electronic upgrade certi cates by internet, newspaper or magazines or make others do so. B. Member hereby agrees not to divulge information to sell, purchase, barter, bestow, lease, loan, assign, and deposit the mileage credits or electronic upgrade certi cates in the internet, newspaper or magazines or make others do so.

Guidelines for Return Nominee can cancel his/her original transfer application and request it to be reinstated back to its original state. However, it can only be re-deposited back to its original owner and the validity of mileage/ electronic upgrade certi cates will remain the same. 70 71 Special Discounts from Partners As an In nity MileageLands member, you can enjoy special discounts for shopping, hotel room rate, car rental ,etc. It is always our pleasure to help you save your .

Shopping Galeries Lafayette In nity MileageLands members may enjoy Galeries Lafayette VIP service (such as Free Paris Maps printed in Traditional Chinese, The Mandarin spoken Receptionists, Merchandise Reservation Service... etc.) and below exclusive services by present physical or digital membership card and E-ticket (only for the individual clients) upon the reception counter at Galeries Lafayette Haussmann Paris. (From May. 01, 2016 to April 30, 2017)

A. Exclusive VIP Service for In nity MileageLands Members (1) Free access to VIP salon* (2) Dedicated VIP access (3) Premium tax free refund service (4) One exclusive gift oered

● One Power Bank oered for any purchase above 500 € ● One Thermo mug oered for any purchase above 1000 € ● One Diptyque candle oered for any purchase above 2000 €

* Gold & Diamond Card members could invite maximum 3 persons to VIP salon without purchase limited; Green and Silver Card members may access to VIP salon with purchase over 2000 € .

B. Conditions: (1) Members will need to reserve the VIP Service and the VIP Salon with the attached reservation form (http://www.evaair. com/images/zhtw/galeries-lafayette-reservation-form-pour-evaair_tcm27-14938.pdf) by email to Galeries Lafayette two weeks before arriving date, indicating member’s name, mobile phone number and the arriving time and date email:[email protected] or [email protected] (Attention Ms. Meili LIAO) (2) Please present physical or digital membership card & tax refund form to get the exclusive gift. (3) Tax refund for purchases over 175 € . 72 73 Car Rental AVIS Contact AVIS worldwide reservations using the service number listed below for your country. Please remember to provide the In nity MileageLands – AVIS Worldwide discount number, AWD Y328000, to receive our special member rates.

Country / City Reservation Hotline Country / City Reservation Hotline

TAIWAN (886)3 6565990 JAPAN (81) 362264082 / 0120311911

HONG KONG (852) 28906988 MALAYSIA (603)76282300 / 1 800881054

MACAU (853) 28336789 USA (1) 800 3311084

INDONESIA (6221) 3142900 CANADA (1) 800 3311084

PHILIPPINES (632) 4622881 UK (44) 8082845566

SINGAPORE (65) 67371668 AUSTRALIA 136333

THAILAND (662) 2555300-4 NEW ZEALAND 0800655111

HERTZ Car Rental To enjoy In nity MileageLands miles and Special In nity MileageLands Rates, please make your booking online at www.hertz.com/evaair or contact your local HERTZ Reservation Centre:

Country / City Reservation Hotline Country / City Reservation Hotline

TAIWAN (02) 2731 0377 KOREA (02) 1600 2288

HONG KONG 2525 2838 JAPAN 0120 489 882

800 654 3131 (for rentals in US or Canada) INDONESIA (21) 521 2006 USA / CANADA 800 654 3001 (for rentals outside US and Canada)

PHILIPPINES (02) 817 8165 UK 0843 309 3099

THAILAND (02) 634 1804 FRANCE 0825 861 861

133 039 (for rentals in Australia) SINGAPORE 1800 370 3388 AUSTRALIA 1800 550 067 (for rentals outside Australia) 0800 654 321 (for rentals in New Zealand) MALAYSIA (03) 2715 8383 NEW ZEALAND (03) 9698 2555 (for rentals outside New Zealand) During reservations, please remember to quote your Infinity MileageLands membership number to earn miles and Infinity MileageLands CDP#348046(Green), 401307(Silver), 1577927(Gold), and 1577925(Diamond) with HERTZ to enjoy Special In nity MileageLands Rates. 74 75 Chain Hotels Evergreen International Hotels

Rate / per night Reservation Hotline

66-2-266-9988 EVERGREEN LAUREL HOTEL (Bangkok) Superior Room : THB 3,200 886-2-2504-8800 Superior Room : 33-1-4758-8899 EVERGREEN LAUREL HOTEL (Paris) CD/CG : High season : EUR 180、Low season : EUR 160 886-2-2504-8800 CE/GC : High season : EUR 190、Low season : EUR 170 60-4-226-9988 EVERGREEN LAUREL HOTEL (Penang) Deluxe Room : MYR 333、Superior Room : MYR 313 886-2-2504-8800 Harbor Room : 886-2-2429-8827 EVERGREEN LAUREL HOTEL (Keelung) CD/CG : NT$ 3,000、CE/GC : NT$ 3,300 886-2-2504-8800 886-2-2501-9988 EEVERGREEN LAUREL HOTEL (Taipei) Deluxe Room : NT$ 5,200、Superior Room : NT$ 4,600 886-2-2504-8800 Standard Floor : 886-4-2324-2277 EVERGREEN LAUREL HOTEL (Taichung) Deluxe Room : NT$ 4,200、Superior Room : NT$ 3,800 886-2-2504-8800 886-6-289-6688 EVERGREEN PLAZA HOTEL (Tainan) Deluxe Room : NT$ 3,300 886-2-2504-8800 EVERGREEN RESORT HOTEL (Jiaosi) Superior Room：NT$ 8,800 Up 886-3-910-0688

EVERGREEN LAUREL HOTEL (Shanghai) Standard Room : RMB 788 86-21-8016-9988

Please Note: 1. Validity: JAN.01, 2016~DEC.31, 2016 2. The above rates include one (1) or two(2) breakfasts. (Except Shanghai Hotel, Penang Hotel and Bangkok Hotel. For Jaiosi Hotel, please refer Note 13) 3. Please make prior reservation through the hotels and con rm the membership's rate in advance. To receive the membership's special oers, please present your EVA membership card upon check-in. 4. Special oer is for members only. Please check with the hotels directly for the discount package for another room type. If additional breakfast is required, the fee shall be applied. 5. Extra fee shall be applied on the following days : An extra fee of NT$1,200 per room per night for Keelung Hotel, NT$1,200 per room per night for Taichung Hotel and NT$600 per room per night for Tainan Hotel shall be applied to members who stay on Saturdays, Long weekend and Eves of Taiwan National Holidays. An extra fee of RMB100 per room per night shall be applied to members who stay on Friday, Saturday and Sunday during July-Dec 2016 for Shanghai Hotel. (The period will be as per the hotel's announcement. For Jiaosi Hotel, please refer to Note 13) 6. The special oer will not be acceptable for Keelung Hotel, Taichung Hotel, Tainan Hotel and Jiaosi Hotel during the Chinese New Year period. (The period will be as per the hotel's announcement.) The special oer will not be acceptable for Taichung Hotel during Taichung Bike Week. (The period will be as per the hotel's announcement. ) 7. Taipei Hotel: An extra fee of NT$1,000 per room per night shall be applied to members who stay during the date of Dec.31 and the exhibition, show fairs such as: Taipei Int'l Cycle Show, COMPUTEX Taipei Show. (The period will be as per the TWTC's announcement.) 8. Penang Hotel: Above rate is for single use, an extra fee of MYR25 shall be charged on the second guest per room per night. An extra MYR25.00 per room per night shall be applied during Apr 30~May 1, May 20~21, June 3~4, July 5~9, Sept 10~11, Sept 16~17, Oct 1~2, Oct 29~30, Dec 10~11, Dec 24~25. An extra MYR60.00 per room per night will be applied during the Chinese New Year period. (The period shall be as per the hotel's announcement.) 9. Dates of High/Low season, show dates and game dates shall be as per the Paris hotel's announcement. 10. The rates for Evergreen Laurel Hotel (Bangkok) are subject to a 10% service charges and 7% government tax. 11. The rates for Evergreen Laurel Hotel (Penang) including 10% service charges, 6% government tax and Heritage Tax of MYR3 per room per night. 12.Room type for Diamond Card members and Gold Card members may be upgraded subject to room availability upon check-in. (This excludes Keelung, Taipei, Tainan,Bangkok,Paris and Shanghai Hotel) 13. Jaiosi Hotel: (1) An extra fee of NTD3,000 per room per night shall be applied to members who stay on Saturdays during Feb.2~June30, Aug.28~Oct.31 , and on Feb.11, Feb.12, Feb.28, Apr.3, Apr.4, June 9, June 10, Sep. 15, Sep. 16 and Oct. 9 . An extra fee of NTD1,000 per room per night shall be applied to members who stay from Monday to Thursday during Jan. 1~Feb. 6, July 1~Aug.27, Nov.1~Dec.31, and on June 4 ,Sep.10. An extra fee of NTD1,800 per room per night shall be applied to members who stay on Sundays & Fridays during Jan. 1~Feb. 6, July1~Aug. 27, Nov.1~Dec.31, and on Jan.30. An extra fee of NTD4,000 per room per night shall be applied to members who stay on Saturdays during Jan. 1~Feb. 6, July1~Aug. 27, Nov.1~Dec.31,and on Jan.1. The room rate will base on the rack rate plus 10% during the period of Feb.7 till Feb.10, 2015. (2) Room rate include 1 to 2 breakfast and dinner (no refundable if change to lunch). (3) Additional fee will base on the dierent room type accordingly, please contact with our reservation for more detail. 14. Hotel Website: http://www.evergreen-hotels.com 15. The above requirement is subject to the availability and conditions of each hotel. 16. The above promotion is subject to change without prior notice. 76 77 Windsor Hotels

City Room Type Room Rate/per night Reservations TEL / FAX

TEL : 886-4-2465-6555 / CD/CG : NT$ 4,400 Taichung Superior Room 0800385555 CE/GC : NT$ 4,600 FAX : 886-4-2465-8555

JAN-SEP - CD/CG：RMB 600 、CE/GC：RMB 650 Business Deluxe OCT-DEC - CD/CG：RMB 650 、CE/GC：RMB 700 TEL : 86-512-5737-3688 Kunshan FAX : 86-512-5735-8838 JAN-SEP- CD/CG：RMB 750 、CE/GC：RMB 800 Elite Suite OCT-DEC - CD/CG：RMB 800 、CE/GC：RMB 850

Please Note: 1. Validity: until Dec 31th,2016. Blackout Period: Feb 6th~ Feb 14th for Taichung Hotel. 2. The above rates include 1 breakfast. Please contact the front desk for an extra breakfast. 3. Please make room reservations directly with the hotels and confirm the membership's rate in advance. To receive the membership's special offers, please present the membership card upon check-in. 4. Please check the fare dierence with hotels directly if you need to change the room type. 5. The rates are subject to 10% service charge. 6. Staying Windsor Hotels can enjoy the following bene ts: free in-room fruit, free usage of tness club and swimming pool, internet access and shoe polish service. 7. Hotels Websites: http://www.windsorchina.com and http://www.windsortaiwan.com 8. The above requirement is subject to the availability and conditions of each hotel. 9. The above promotion is subject to change without prior notice.

Special Discount for Hotels in Taiwan Hotels in North Taiwan

Rate / per night Reservation Hotline TEL : 02-2523-3636 REGENT TAIPEI 35% off rooms Website : http://regenttaipei.com 45% off rooms TEL : 2-2886-8888 THE Blackout Period : Dec.31, 2016 Website: http://www.grand-hotel.org 50% off rooms TEL : 02-2596-5111 IMPERIAL HOTEL TAIPEI Blackout Period : Jan.1-2, Mar1-5, May30-Jun5, Dec.29-31,2016 Website : http://www.imperialhotel.com.tw 40% off rooms TEL : 02-2321-5511 SHERATON GRANDE TAIPEI HOTEL Blackout Period : Jan.1-2, Mar1-4, May30-Jun3, Dec.31,2016 Website : http://www.sheratongrandetaipei.com.tw TEL : 02-2551-1111 THE AMBASSADOR HOTEL TAIPEI 30% off rooms Website : http://www.ambassadorhotel.com.tw

50% off rooms Blackout Period : TEL : 2-2311-5151 CAESAR PARK TAIPEI The Date from past to the following dates: Special Website : http://www.caesarpark.com.tw Exhibitions Period (Taipei Cycle Show, Computex Show etc.), Chinese Lunar New Year, Dec. 31, 2016.

TEL : 035-151-111 AMBASSADOR HOTEL 50% off rooms Website : http://www.ambassadorhotel.com.tw 78 79 Hotels in Central Taiwan

Rate / per night Reservation Hotline

50% off rooms TEL : 04-2328-8000 THE SPLENDOR HOTEL TAICHUNG Blackout Period : Feb. 7-14, Oct.17-21, 2016 Website : http://www.splendor-taichung.com.tw National Public Holidays, the day before Holidays Hotels in Southern Taiwan

Rate / per night Reservation Hotline

45% off rooms (Excluding Sky Suite and Presidential Suite) TEL : 07-566-8000 HOTEL Blackout Period : Feb.7-14, 2016, Dec. 31, 2016 Website : http://www.85sky-tower.com 45% off rooms Blackout Period : TEL : 07-216-1766 GRAND HI LAI HOTEL Saturdays, Holidays, the day before Holidays, Chinese New Year Website : http://www.grand-hilai.com.tw Period (Feb. 7-13, 2016), New Year Eve (Dec.31, 2016) 50% off rooms TEL : 07-370-5911 THE GRAND HOTEL KAOHSIUNG Blackout Period : Feb. 6-14, 2016 Websitehttp://www.grand-hotel.org 45% off rooms TEL : 07-211-4757 AMBASSADOR HOTEL KAOHSIUNG Blackout Period : Feb.7-13, 2016 Website : http://www.ambassadorhotel.com.tw 50% off rooms TEL : 08-886-1888 CAESAR PARK HOTEL KENTING Blackout Period : Saturdays, Summer Vacation, National Holidays, Website : http://www.caesarpark.com.tw Consecutive Holidays, Chinese Lunar New Year

Terms and Conditions 1. Enrolment in the In nity MileageLands is limited to individuals. Please download your digital card to enjoy your bene ts. 2. Your Infinity MileageLands card is the sole property of EVA Airways Corporation. EVA Air reserves the right to disqualify any member who fails to follow or abuses program policies. 3. EVA Air reserves the right to interpret and apply the policies and procedures communicated in this membership handbook. All judgments by EVA Air shall be nal and conclusive in each case. 4. Members may make an inquiry or notice Infinity MileageLands service center about any changes in personal information which they have registered with In nity MileageLands. ● Members can call any of our In nity MileageLands service centers. ● Notify any of our In nity MileageLands service centers via fax or mail. (Please download "Member Data Change Application Form" via EVA's website www.evaair.com) ● Inquire or modify your In nity MileageLands membership personal data via EVA Air's website. 5. A or hotel address cannot be used as a member's mailing address. 6. EVA Air is not liable for the loss or delay of any mailed correspondence resulting from incorrect address or any consequence resulting from the loss or delay of any mailed correspondence. 7. Please show your membership card for entry to all EVA Air's and partners' facilities, and to receive membership 80 81 bene t entitlements. The sta reserves the right to refuse entry/entitlements to any member who fails to adhere to these regulations. 8. EVA Air cannot be held accountable for countries/areas where the In nity MileageLands award program mileage accumulation is illegal or unenforceable. 9. If events beyond the control of EVA Air, such as civil disturbances, war, strikes or acts of God, materially aect its ability to provide awards, the program may be in part or in whole suspended/ terminated or cease to be applicable in the areas aected by such events. 10. EVA Air reserves the right to rectify any inconsistency with regard to members' mileage accumulation. 11. Members may terminate their In nity MileageLands membership by sending a written notice to the In nity MileageLands service center at any time. 12. Membership is automatically terminated for deceased individuals. 13. EVA Airways reserves the right to terminate membership for individuals (and all related parties) who sell, purchase, barter, bestow, lease, loan, assign, and/or deposit mileage credits or electronic upgrade certi cates by use of the Internet, newspapers or magazines. Distributing the above information will result in the same consequences. 14. EVA Airways reserves the right to terminate membership to those who violate public order, endanger ight safety, obstruct public interest or prevent the sound use of its services.

15. EVA Airways reserves the right to take all necessary and appropriate legal actions to disqualify members from further participation in the program if such members fail to follow In nity MileageLands program policies and procedures or misrepresent information. 16. Once a membership is terminated, all information, accrued mileage, and electronic upgrade certi cates related to the speci ed account will automatically become invalid and be erased. 17. The transferred mileage cannot be combined with a nominee's own mileage or any mileage transferred by a 3rd party. 18. EVA Air reserves the following rights: ● to modify and/or discontinue the In nity MileageLands program. ● to modify the terms and conditions of the In nity MileageLands award program. Please refer to EVA Air's website :http://www. evaair.com or contact service center for update information. 19. Your participation in the program will be governed by these provisions. It is the member's responsibility to read and understand all of them.

82 83 Appendix Contact us

Infinity MileageLands Member Service Centers: Asia Country / City Contacting information Country / City Contacting information TEL 886-2-25017899 TEL 63-2-7531383 TAIWAN MANILA FAX 886-3-3510022 FAX 63-2-8841142 TEL 66-2-2696288 TEL 60-4-2293628 BANGKOK PENANG FAX 66-2-2696246 FAX 60-4-2291477 TEL 848-38224488 TEL 855-23-210303/219911 HO CHI MINH PENOM PENH FAX 848-38217215 FAX 855-23-210699 TEL 852-28109251 TEL 4008-205-890 HONG KONG (within China only) FAX 852-28686708 86-21-38613999(Worldwide) TEL 62-21-5212536 JAKARTA FAX 86-21-38613870 FAX 62-21-5212282 TEL 65-62255189 TEL 60-3-21632978 SINGAPORE KUALA LUMPUR FAX 65-62262177 FAX 60-3-21613596 TEL 0570-666-737 (within Japan only) TEL 853-28726855 MACAU TOKYO 03-5798-2811 (from IP phone or non Japan area) FAX 853-28726840 FAX 81-3-57980611

America Europe Country / City Contacting information Country / City Contacting information TEL 1-310-3626600 TEL 31-20-5759165 LOS ANGELES AMSTERDAM FAX 1-310-3626610 FAX 31-20-5759174 TEL 1-650-5791818 TEL 49-69-9291090 SAN FRANCISCO FRANKFURT FAX 1-650-5795535 FAX 49-69-92910999 TEL 1-206-2428888 TEL 44-20-73808300 SEATTLE LONDON FAX 1-206-2426635 FAX 44-20-73830821 TEL 1-646-2786060 TEL 33-1-41439111 NEW YORK PARIS FAX 1-646-2786050 FAX 33-1-41439110 TEL 1-416-5988808 TEL 43-1-700738700 TORONTO VIENNA FAX 1-416-5978883 FAX 43-1-00738797 TEL 1-604-2146608 TEL 90-212-4016999 VANCOUVER ISTANBUL FAX 1-604-3033337 FAX 90-212-2751514 TEL 1-281-2090022 HOUSTON FAX 1-281-2090055

New Zealand and Australia Country / City Contacting information TEL 61-738605555 FAX 61-738605554 More contact information such as reservation, ticket office, airport station please refer to EVA's website (www.evaair.com) for more detail. 84 85 Mileage Table Taiwan - Hong Kong, Macau and Mainland China v.v

Destination Actual miles Destination Actual miles Destination Actual miles

Taipei - Beijing 1,074 Taipei - Shanghai 422 Taichung - Shenzhen 442

Taipei - 1,126 Taipei - Shenyang 1,161 Taichung - Xiamen 159

Taipei -Chongqing 962 Taipei - Shenzhen 504 Taichung - Nanjing 544

Taipei - Dalian 961 Taipei - 999 Taichung - Wuxi 506

Taipei - Fuzhou 145 Taipei - Huangshan 375 Kaohsiung - Fuzhou 247

Taipei - Guangzhou 530 Taipei - Xiamen 210 Kaohsiung - Guangzhou 454

Taipei - 370 Taipei - Xian 996 Kaohsiung - Hangzhou 536

Taipei - Harbin 1,458 Taipei - 812 Kaohsiung - Macau 433

Taipei - Hong Kong 511 Taipei - Yancheng 582 Kaohsiung - Ningbo 507

Taipei - Jinan 845 Taipei - Hohhot 1,225 Kaohsiung - Qingdao 935

Taipei - 693 Taichung - Hangzhou 420 Kaohsiung - Shanghai 599

Taipei - Taiyuan 1,017 Taichung - Ningbo 389 Kaohsiung - Jinan 996

Taipei - Shijiazhuang 985 Taichung - Macau 469 Kaohsiung - Tianjin 1,157

Taipei - Macau 532 Taichung - Changsha 548 Kaohsiung - Kunming 1,113

Taipei - Nanjing 502 Taichung - Guangzhou 473 Kaohsiung - Zhengzhou 933

Taipei - Ningbo 330 Kaohsiung - Shenyang 1,339

Taipei - Qingdao 765 Kaohsiung - Wuxi 622

Taipei - Hailar 1,634 Kaohsiung - Huangshan 511

Taipei - Wenzhou 204

Taiwan - Northeast Asia v.v Destination Actual miles Destination Actual miles Destination Actual miles

Taipei - Fukuoka 802 Taipei - Sapporo 1,682 Taichung - Seoul 982

Taipei - Komatsu 1,184 Taipei - Sendai 1,456 Kaohsiung - Seoul 1,098

Taipei - Hakodate 1,601 Taipei - Tokyo 1,330 Kaohsiung - Tokyo 1,491

Taipei - Osaka 1,061 Taipei - Asahikawa 1,752 Kaohsiung - Osaka 1,228

Taipei - Okinawa 398 Taipei - Seoul 914 Kaohsiung - Fukuoka 978

Taipei - Nagoya 1142 86 87 Taiwan - v.v Destination Actual miles Destination Actual miles Destination Actual miles Taipei - Bangkok 1,555 Taipei - Jakarta 2,374 Taipei - Singapore 2,008 Taipei - Bali 2,375 Taipei - Kuala Lumpur 2,018 Taipei - 2,316 Taipei - Hanoi 1,025 Taipei - Manila 731 Taipei - Cebu 1,032 Taipei - Ho Chi Minh City 1,380 Taipei - Phnom Penh 1,430

Taiwan - Oceania, America and Europe v.v Destination Actual miles Destination Actual miles Destination Actual miles Taipei - Brisbane 4,196 Taipei - Seattle 6,058 Taipei - Amsterdam 5,873 Taipei - Guam 1,720 Taipei - San Francisco 6,450 Taipei - London 6,084 Taipei - Los Angeles 6,781 Taipei - Toronto 7,513 Taipei - Paris 6,084 Taipei - New York 7,774 Taipei - Vancouver 5,956 Taipei - Vienna 5,581 Taipei - Houston 7,933 Taipei - Chicago 7,452 Taipei - Istanbul 5,219

Bangkok - Europe v.v Destination Actual miles Destination Actual miles Destination Actual miles Bangkok - London 5,922 Bangkok - Vienna 5,244 Bangkok - Amsterdam 5,712 88

Note: The Actual mileage is based on TPM (TICKETED POINT MILEAGE) published by IATA. This Mileage table eectives since JULY 01, 2016