Membership Guide Membership www.evaair.com 2016, Printed in JULY Version Exclusive Privileges for You Infinity MileageLands Welcome to the Infinity MileageLands, EVA Air's Frequent Flyer Program. For the convenience of frequent flyers, EVA Air offers an inviting selection of incentives. Members of the Infinity MileageLands can not only benefit from streamlined reservation procedures and airport privileges but can also enjoy accelerated mileage accumulation. Your journeys could be arranged to be more flexible, smoother and more comfortable. Bring your Infinity MileageLands membership card, and fly around the world with EVA Air. Index Main Revisions 04 Purchase Miles 44 Special Discounts from Partners 72 Innity MileageLands Program 06 Mileage Redemption 46 Terms and Conditions 81 08｜ Card Tiers of Innity MileageLands 46｜ EVA Air/UNI Air Upgrade Awards Appendix 84 10｜ Elite Membership Benets of 48｜ EVA Air/UNI Air Award Ticket ｜ Innity MileageLands 52｜ Star Alliance Upgrade Awards (SAUA) 84 Contact Us ｜ 16｜Digital Membership Card 56｜ Star Alliance Partners Award Ticket 86 Mileage Table About Star Alliance 18 62｜ Travel E-Coupon Award 64｜ Hotel Accommodation Reward 19｜ Star Alliance Gold or Silver Status Voucher Benets 68｜ EVA Air Flight Simulator Experience Earning Mileage 20 Award ｜ 20｜ Earning Mileage on EVA Air/UNI Air 69 Transfer/Return of Mileage or Electronic Upgrade Certicates 22｜ Earning Mileage on Star Alliance Member Airlines 30｜ Earning Mileage on Other Partners 42｜ Mileage Validity, Verication and Correction Main Revisions In order to ensure your membership rights, please read the following revisions carefully (the latest membership handbook was issued in JAN, 2016) : 1. “Elite Membership Benets of Innity MileageLands “ is amended (See page 14) 2. “Digital Membership Card “ is amended (See page 16-17) 3. “Earning Mileage on EVA Air/UNI Air” is amended (See page 21) 4. “Earning Mileage on Star Alliance Member Airlines” is amended (See page 22-27) 5. “Earning Mileage on Other Partners” (See page 30-41) 6. “Purchase Miles” is amended (See page 44) 7. “EVA/UNI Air Upgrade Awards” is amended (See page 47) 8. “EVA/UNI Air Award Ticket” is amended (See page 48-50) 9. “Star Alliance Upgrade Awards (SAUA)” is amended (See page 52) 10.“Star Alliance Partners Award Ticket” is amended (See page 53-61) 11 “Special Discount from Partners” is amended (See page 72-80) 12.“Terms & Conditions” is amended (See page 81) 13.“Appendix”is amended (See page 84-88) Infinity MileageLands Infinity MileageLands members can accumulate flight mileage be redeemed for award tickets, cabin upgrade award on EVA Air/ points not only for distances flown with EVA Air /UNI Air UNI Air and Star Alliance member carriers, hotel accommodation international flight, but also flying on Star Alliance with over 25 reward voucher, ight simulator experience, or gifts. Airline carriers. Green card membership is automatically raised to EVA's website (www.evaair.com) provides the latest information of Silver, Gold or Diamond as soon as ight mileage accumulation or the Innity MileageLands. When viewing EVA's website (www.evaair.com), sectors of trips reaches a certain threshold. The Innity MileageLands simply input your membership number and password, and enjoy oers a range of benets and privileges of reservation procedures, our convenient online service, such as: mileage records, mileage airport VIP service and facilities, extra baggage allowance, etc. on credit, personal data update, e-mileage statements, nominee ying with EVA Air/UNI Air and Star Alliance airline members. registered, transfer/return miles or electronic upgrade certicate, Moreover, members can also enjoy accelerated mileage mileage redemptions, etc.. First time visitors will rst need to apply accumulation from hotels, car rentals, credit card companies, etc, for their member's password, and will receive 1,000 bonus miles. and discounts at shopping, hotels and car rentals. Mileage could Visit www.evaair.com right now! Card Tiers of Infinity MileageLands Any qualied EVA Air /UNI Air International ight mileage or sectors and any Star Alliance ight mileage could be credited toward membership upgrades and renewals. Infinity MileageLands Membership Tier Green Card(GC) Silver Card (CE) Gold Card (CG) Diamond Card (CD) Applicant age: 2 and above Within a 12 months period during Within a 12 months period during Within a 12 months period during Applicants aged 2 to 12 are welcome the current valid Green Card status: the current valid Silver Card status: the current valid Gold Card status: to join the Infinity MileageLands, • 30,000 miles on 6 or more • 50,000 miles or more on qualifying • 120,000 miles or more on but at least one guardian must be qualifying EVA Air/UNI Air international flights qualifying international flights Upgrade a member in order for a child to international flights OR OR qualify. OR • traveled on 50 or more qualifying • traveled on 100 or more qualifying • traveled on 26 or more qualifying EVA Air/UNI Air international EVA Air/UNI Air international EVA Air/UNI Air international flights flights flights Within the current Silver Card status: Within the current Gold Card status: Within the current Diamond Card • 40,000 miles on qualifying • 80,000 miles on qualifying status: international flights international flights • 200,000 miles on qualifying Renewal OR OR international flights OR • traveled on 42 or more qualifying • traveled on 80 or more qualifying • traveled on 140 or more qualifying EVA Air/UNI Air international flights EVA Air/UNI Air international flights EVA Air/UNI Air international flights Validity Permanent 2 years 2 years 2 years Please note： 1. For tickets with carrier code BR/B7 but ight operated by non-Star Alliance partner airlines: The mileage and ight sector cannot be earned. 2. Star Alliance ight sectors cannot be credited toward membership upgrades and renewals. 3. After upgrading to Silver/Gold Card, any remaining mileage will be carried forward onto the mileage needed for the next higher status for one year. If member upgrades a card tier by qualifying sectors, the remaining sectors could not be carried forward onto the sectors needed for the next higher status. 4. The new card will be eective from the next month. The validity is 2 years. 5. The mileage/sectors accumulated during the previous membership period will be deducted upon renewal. This means the mileage/sectors needed for renewal will be accumulated from the beginning. Kind Reminders 1. To accumulate mileage, please always make your reservation in your name exactly as it appears on your membership card and give your card number to our reservation agent when you make a reservation. 2. Or present your membership card at the airport counter upon check in to ensure that the mileage data is properly credited to your account. 3. In order to receive your Mileage Statement and promotion information properly, please visit EVA's website www.evaair.com to make sure your personal data in FFP system is correct. 08 09 Elite Membership Benefits of Infinity MileageLands As a member, you can enjoy numerous privileges for traveling on EVA Air and UNI Air operated international ights when you make your reservation on EVA Air (BR) or UNI Air (B7) ight. Please note following privileges will not be provided while traveling with the code-share ight operated by partners of EVA Air (BR) or UNI Air (B7) ight, even booking with EVA Air (BR) or UNI Air (B7) ight number. For member travel privileges with all Star Alliance member airlines, please refer to Membership Guide-Star Alliance Gold or Silver Status Benets. Green Card Silver Card Gold Card Diamond Card Infinity MileageLands Membership Tier Reservation Benefits Exclusive Reservation Line P P P Priority Waiting-listing P P P Guaranteed Elite/Economy class booking (Note1) P 48 hours prior to flight departure Airport Benefits Exclusive Check-In Counters (Note2) P P P Diamond Member Check-In Lounge P Member and 3 Companions (Taipei Songshan Airport) Priority Waiting-listing P P P Extra Baggage Allowance (Note3) P P P EVA Air VIP Lounge (Note4) Taoyuan / P Member and 1 companion plus P Member and 2 companions plus P Member Kaohsiung Airport Children under 12 years old Children under 12 years old Bangkok Airport P Member P Member and 1 companion P Member and 2 companions On an EVA Air (BR) or UNI Air Los Angeles / P Member takes Elite (B7) Flight P Member and 1 companion P Member with 1 companion Paris Airport Class P Member takes Elite Other Airports P Member and 1 companion P Member and 2 companions Class Taoyuan / P Member and 1 companion plus P Member and 2 companions plus Kaohsiung Airport Children under 12 years old Children under 12 years old On other Star Alliance Airline Member Flight Bangkok / P Member and 1 companion P Member and 2 companions San Francisco Airport Priority Boarding P P Bangkok Airport Fast Track Service P Priority Baggage Handling P P 10 11 Additional Benefits 4 Complimentary Electronic Upgrade P Certificates for Card Tier Upgrade (Note 5) 4 Complimentary Electronic Upgrade Certificates P for Flight Miles140,000 Earned ( Note 5) Personalized Baggage Name Tags P EVA SKY SHOP pre-order E- coupon(Note 6) P Exclusive Discount at EVA SKY SHOP pre-order P P service (Note 7) 10% Discount at EVA/ UNI SKY SHOP (Note8) P P Extra Bonus Miles for Traveling on EVA Air P P P During Birth Month (Note 9) Benefits on UNI Air's Domestic Flights (Note 10) P P Award Redemptions P P P P Service Fee Waived for Award Ticket Itinerary P P P Change or Refund (Note 11) Special Discount Rate or Offers at Selected P P P P Hotels, Car Rentals and Shopping ,etc. Note 1：Guaranteed booking: Diamond card members who make reservations with membership card number 48 hours prior to ight departure are guaranteed a seat on K/L in Elite class or Y/B in Economy class bookings of EVA Air and UNI Air international ights.