DEMOCRATIC REPUBLIC OF THE CONGO (DRC) INTEGRATED GOVERNANCE ACTIVITY (IGA) – QUARTERLY REPORT FY 2020 Quarter Two: January 1 – March 31, 2020

This publication was produced by IGA under Contract No. AID-660-C-17-00001 at the request of the United States Agency for International Development. This document is made possible by the support of the American people through the United States Agency for International Development. Its contents are the sole responsibility of the author or authors and do not necessarily reflect the views of USAID or the U.S. Government.

Program Title: Integrated Governance Activity (IGA)

Sponsoring USAID Office: USAID DRC

Contract Number: AID-660-C-17-00001

Contractor: DAI Global, LLC

Date of Publication: April 30, 2020

This publication was produced by IGA under Contract No. AID-660-C-17-00001 at the request of the United States Agency for International Development. This document is made possible by the support of the American people through the United States Agency for International Development. Its contents are the sole responsibility of the author or authors and do not necessarily reflect the views of USAID or the U.S. Government.

CONTENTS

ACRONYMS AND ABBREVIATIONS 2 ACTIVITY OVERVIEW / SUMMARY 3 EXECUTIVE SUMMARY 3 SUMMARY OF RESULTS TO DATE 5 EVALUATION / ASSESSMENT STATUS AND/OR PLANS 10 ACTIVITY IMPLEMENTATION PROGRESS 12 PROGRESS NARRATIVE 12 OBJECTIVE 1: STRENGTHEN CAPACITY OF SELECT GOVERNMENT INSTITUTIONS TO FULFILL MANDATES 12 OBJECTIVE 2: TARGETED SUBNATIONAL ENTITIES COLLABORATE WITH CITIZENS FOR MORE EFFECTIVE DEVELOPMENT 13 OBJECTIVE 3: CITIZEN DEMAND FOR ACCOUNTABLE, TRANSPARENT, AND PARTICIPATORY SERVICES INCREASED 21 INTEGRATION OF CROSSCUTTING ISSUES AND USAID FORWARD PRIORITIES 25 GENDER EQUALITY AND WOMEN’S EMPOWERMENT 25 YOUTH ENGAGEMENT 27 LOCAL CAPACITY DEVELOPMENT 27 INTEGRATION AND COLLABORATION 28 SUSTAINABILITY 29 STAKEHOLDER PARTICIPATION AND INVOLVEMENT 30 MANAGEMENT AND ADMINISTRATIVE ISSUES 46 SUBMITTED DELIVERABLES 46 PROVINCIAL OFFICES 46 MONITORING, EVALUATION, AND LEARNING 46 AMELP 46 CHANGE LOG DATA 47 SPECIAL EVENTS FOR NEXT QUARTER 51 HOW USAID IGA HAS ADDRESSED A/COR COMMENTS FROM THE LAST QUARTERLY OR SEMI-ANNUAL REPORT 51 ANNEXES 53 ANNEX A. GEOPOLL RESULTS 53 ANNEX B. COMMUNICATION MESSAGES 53 ANNEX C. SUCCESS STORIES 53

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ACRONYMS AND ABBREVIATIONS

Accelere Access-Reading-Accountability-Retention AMALDEFEA Association des Mamans pour la Lutte Contre la Délinquance Féminine et l’Encadrement des Enfants Abandonnés ANAPECO National Association of Parents and Pupils of the Congo (Association Nationale des parents et Elèves du Congo) CARG Conseil Agricole Rurale de Gestion (Rural Agricultural Management Advisory Group) CBO Community-based Organization CDCS Country Development Cooperation Strategy CNONG National Council of NGOs (Conseil National des ONG) CO Contracting Officer CODESA Comité de Développement de l’Aire de Sante (Community Health Committees) COGE Comité de Gestion (Management Committee) COP Chief of Party COPA Comité des Parents (Parents’ Committee) COPACO Confédération Paysanne au Congo) (The Peasant Confederation) COREF Comité d’Orientation de la Reforme des Finances Publiques (Financial Reform Steering Committee) CSO Civil Society Organization DCOP Deputy Chief of Party DPS Divisions Provinciales de Santé (Provincial Health Division) DRC Democratic Republic of the Congo EPSP Primary, Secondary, and Professional Education ETD Decentralized Territorial Entities IE Impact Evaluation IGA Integrated Governance Activity IPM Minimum Personal Tax IPS Inspection Provinciale de la Santé (Provincial Health Inspectorate) LIFDED Women's League for Sustainable Development (Ligue des femmes pour le développement durable M&E Monitoring and Evaluation MEL Monitoring, Evaluation and Learning MELP Monitoring, Evaluation and Learning Plan ODEP Observatoire de la dépense publique (The Public Expenditure Observatory) PBG Programme de Bonne Gouvernance (Good Governance Program) PEA Political and Economic Analysis PICAL Participatory Institutional Capacity and Learning PIRS Performance Indicator Reference Sheets PPP Public Private Partnership TIP Trafficking in Persons USAID United States Agency for International Development

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ACTIVITY OVERVIEW / SUMMARY TABLE 1: USAID IGA ACTIVITY OVERVIEW

ACTIVITY NAME: Integrated Governance Activity

January 09,2017 Activity Start Date:

January 08, 2022 Activity End Date:

Name of Prime Implementing Partner: DAI Global LLC

AID-660-C-17-00001 Contract Number:

Name of Subcontractors/Sub awardees: Geopoll, Integrity

Geographic Coverage (Provinces) Kasai Central, Kasai Oriental, Lualaba, Haut Katanga, South Kivu, territory of Walikale

Reporting Period: January 1 – March 31, 2020

EXECUTIVE SUMMARY The United States Agency for International Development Integrated Governance Activity (USAID IGA) is a five-year (2017-2022) USAID-funded activity designed to create the good governance framework and local capacity necessary for improved delivery of key services, particularly for health, education, and economic development. USAID IGA empowers a broadly inclusive set of nongovernmental actors to hold public officials accountable for better services by changing the incentives of officials at all levels of government to act in the best interests of the citizenry. IGA is implemented in five provinces – Kasai Central, Kasai Oriental, Lualaba, Haut Katanga, South Kivu – and the territory of Walikale.

USAID IGA’s specific objectives are built around the interaction of the governance cycle as follows:

Objective 1: Strengthen capacity of select government institutions to fulfill mandate;

Objective 2: Target subnational entities to collaborate with citizens for more effective development; and

Objective 3: Citizen demand for accountable, transparent, participatory services increased.

During Quarter 2, IGA adjusted project activities due to COVID-19 restrictions. COVID-19 cases began affecting Kinshasa in mid-March and on March 24th, President Tshisekedi declared a state of emergency resulting in a ban of the majority of international and all domestic flights for up to 30 days. Travel restrictions were coupled with tightened control at all points of entry. These measures appear to have successfully limited the spread of the virus to the provinces to a large extent. While the restrictions led to several cancellations of project events, a good portion of activities were implemented by provincial IGA

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staff members in collaboration with local stakeholders. Due to the inability to travel, two IGA Kinshasa technical staff members facilitating workshops in Lualaba and Sud Kivu were unable to return to Kinshasa. This proved to be beneficial for IGA as they have been able to continue work on activities in the provinces concentrating on the new decentralized territorial entities (ETDs) in Lualaba, Sud Kivu and Haut Katanga. This has helped to ensure start-up in these new entities continues smoothly under local management once the Kinshasa-based staff depart.

Highlights for this period include a team visit to Butembo in Nord Kivu where the team met with local stakeholders leading to the subsequent opening of the Butembo office. A survey was also conducted to determine the needs of all four communes in Butembo and the nearby Chiefdom of Baswagha. A guide for ETDs on how to manage mining royalties was completed in Haut Katanga by a local civil society organization (CSO) with technical assistance provided by the project. After examination and approval from a variety of local stakeholders, the guide was submitted to the Provincial Assembly and the Provincial Government for validation. Two short-term consultancies were initiated this period -one on the management of the retrocession process and the other to identify approaches to promote economic growth. Both consultancies were put on hold due to COVID-19, as well as the political economy analysis (PEA) to identify new initiatives and promising actors at the national level and provincial level in the Nord and Sud Kivu. A potential public-private partnership (PPP) study was conducted in Lualaba, Haut Katanga, and Nord Kivu, but was cut short due to travel restrictions imposed by both Nord and Sud Kivu related to the encroaching virus. The assessment of grant applications by CSOs was completed and evaluations of successful applicants’ financial and administrative capacities were initiated. IGA subcontractor, Geopoll completed a series of surveys on local governments and surveys of schools and health centers. Local actors are now actively participating in and facilitating many project activities leading to what promises to be lasting sustainable practices.

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SUMMARY OF RESULTS TO DATE1

LOP LOP FY 20 ACHIEVE- PERCENT Q1 Q2 Q3 Q4 ACHIEVE- PERCENT INDICATORS ANNUAL MENTS ACHIEVED LOP TARGET FY20 FY20 FY20 FY20 MENTS ACHIEVED TARGET FY20 FY20 (%) TO DATE (%)

Impact: Key DRC governance institutions strengthened to improve the delivery of health, education and economic growth services at community level and to strengthen the social contract between citizens and the state IM.A. Number of institutions/organizations 90 Annual Indicator 0 0% 80% of all 46 82% of making significant improvements based on targeted reporting recommendations made via USG-supported organizations structures assessments have [Mission Standard Indicator DOI-13] improved IM.B. Percentage change in public satisfaction 25% Data will be available Q3 N/A N/A 50% Data will be N/A rating of quality of local government service improvement improvement available Q3 delivery, general and per sector [Custom Indicator] IM.C. Percentage change in levels of public trust 15% Data will be available Q3 N/A N/A 30% Data will be N/A of local government improvement improvement available Q3 [Custom Indicator] IM. D Number of cases2 in which CBOs have 90 0 Data to 0 N/A 100% increase 97 Can only be successfully utilized community engagement be compared in mechanisms to obtain improvements in services collected Q4 Y4 delivery in response to women’s issues/needs3 in Q3 [Custom Indicator] Objective 1: Strengthen capacity of select government institutions to fulfill mandate

G1.N.OC.A. Number of laws and regulatory None N/A N/A At least 2 None N/A frameworks adopted and/or improved at the national level as a result of USG assistance [Mission Standard Indicator DO1-08]

G1.N.OC.B. Number of documented cases None N/A N/A None None N/A (cumulative) in which program-supported provincial-national communication and coordination has contributed to improvements in national legislation, policies, and guidance in

1 Note that a new version of the AMELP was submitted with additional revisions during this quarter and most of these indicators and targets will change once approved, at which time this table will be updated to reflect the revised indicator set. See MEL section for more details. 2 Attributable to the program. 3 It proved to be not possible to separate changes due to women’s needs from those by the CBO in general so this indicator is for all community-initiated changes to service delivery

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LOP LOP FY 20 ACHIEVE- PERCENT Q1 Q2 Q3 Q4 ACHIEVE- PERCENT INDICATORS ANNUAL MENTS ACHIEVED LOP TARGET FY20 FY20 FY20 FY20 MENTS ACHIEVED TARGET FY20 FY20 (%) TO DATE (%) support of policy implementation [Custom Indicator]

G1. P.OC.A. Percentage change in revenue None N/A N/A 5% None N/A allocated to service delivery by supported provincial services (health, education etc.) [Custom Indicator]

G1. P.OC.B. Average supported provincial None N/A N/A At least 70% None N/A services budget execution rates [Custom Indicator]

G1. P.OC.C. Average quality of plans, budgets, None N/A N/A 50% None N/A and financial and performance reports of Improvement supported provincial services (avg.) [Custom Indicator]

G1. P.OC.D. Number of external performance None N/A N/A Significant annual None N/A or financial management inspections/audits of increase provincial and sub-provincial entities and service facilities conducted (disaggregated by inspecting/auditing body, target entity type, and type of inspection/audit) [Custom Indicator]

G1. P.OC.E. Percentage of completed external None N/A N/A Significant annual None N/A performance or financial inspections/audits in increase which the results are communicated to the public [Custom Indicator]

G1. P.OC.F. Number and percentage of None N/A N/A Significant annual None N/A supported provincial services which annually increase publish revenue (including fees) and expenditure results (disaggregated by service delivery zone) [Custom Indicator]

G1. P.OT.A. Number and % of supported 24 0 3 3 13% Significant annual 5 Comparison provincial services which have conducted increase in Q4 Y4 financial and performance inspections of service delivery zones and facilities (and number conducted) [Custom Indicator]

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LOP LOP FY 20 ACHIEVE- PERCENT Q1 Q2 Q3 Q4 ACHIEVE- PERCENT INDICATORS ANNUAL MENTS ACHIEVED LOP TARGET FY20 FY20 FY20 FY20 MENTS ACHIEVED TARGET FY20 FY20 (%) TO DATE (%)

G1. P.OT.B. Number and percentage of None N/A N/A 75% None N/A supported provincial services which conduct annual public hearings to receive citizen input on plans and financial and service delivery performance [Custom Indicator]

G1. P.OT.C. Percentage change in proportion None N/A N/A +50% increase None N/A of health budget disbursed in targeted provinces [Custom Indicator] 4 G1. SP.OC.A.. Percentage of (supported) ETD +20% Not available until Y4 Q2 N/A N/A +50% increase Change data N/A targeted tax revenue collected. increase expected in Y4 Q2 [Mission Standard Indicator DO2-14]

5 G1. SP.OC.B. Percentage of (supported) ETD +2% increase Not available until end of 2020 N/A N/A +5% increase Initial data N/A tax revenue allocated to service delivery expected end of 2020 [Mission Standard Indicator DO2-15]

G1.SP.OC.C. Average quality of plans, budgets +20% Annual indicator N/A N/A improvement of 25% of Comparison and financial and performance reports of improvement 50% projected in Q4 Y4 supported ETDs ETDs [Custom Indicator] 6 G1. SP.OC.D. Average budget execution rates +20% Not available until Y4 Q3 N/A N/A At least 50% Change data N/A for targeted ETDs increase expected in Y4 Q2 [Mission Standard Indicator DO1-21]

G1. SP.OT.A. Average change in proportion of None N/A N/A +25% increase None N/A (supported) health zone funding available for front line service delivery [Custom Indicator] Objective 2: Targeted subnational entities collaborate with citizens for more effective development

4 Public Financial Management (PFM) training started in mid-2018. This means that the ETDs could only put this into practice in their 2019 fiscal year and so any changes will first appear in 2020 when they have completed their financial report for 2019 5 The concept of including sectoral expenses in ETD budgets was only introduced in 2019, therefore initial data will only be available at the end of 2020 6 Public Financial Management (PFM) training started in mid-2018. This means that the ETDs could only put this into practice in their 2019 fiscal year and so any changes will first appear in 2020 when they have completed their financial report for 2019

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LOP LOP FY 20 ACHIEVE- PERCENT Q1 Q2 Q3 Q4 ACHIEVE- PERCENT INDICATORS ANNUAL MENTS ACHIEVED LOP TARGET FY20 FY20 FY20 FY20 MENTS ACHIEVED TARGET FY20 FY20 (%) TO DATE (%)

G2. P.OC.A. Percentage of targeted provincial None N/A N/A 100% None N/A level entities that publish their budgets [Custom Indicator]

G2. P.OT.A. Number of public budget hearings None N/A N/A None None N/A held by targeted Assemblies or Deputies [Custom Indicator]

G2. P.OT.B. Number of public resource use None N/A N/A None None N/A audits conducted by the National Health Inspectorate [Mission Standard Indicator DR.2.4.2]

G2. SP.OC.A. Percentage of targeted local 30% Annual Indicator N/A N/A 80% 13% 13% entities that publish their budgets [Custom Indicator] 7 G2. SP.OC.B. Percentage of targeted 100% 40% 40% 40% 40% 100% 40% 40% communities with CODESAs actively involved in management of health services [Custom Indicator]

G2. SP.OC.C. Number of targeted local entities 40 Annual Indicator N/A N/A 80 18 23% that implement participatory budgeting processes [Custom Indicator] 8 G2. SP.OT.A. Percentage of targeted ETDs 33% 0 0 0 0% 100% 0% 0% working with the private sector to improve service delivery [Mission Standard Indicator DO1-19] 9 G2. SP.OT.B. Percentage of target ETDs with 100% 25% 40% 40% 33% 100% 40% 40% Local Development Plans [Custom Indicator] Objective 3: Citizen demand for accountable, transparent and participatory services increased

7 Note that the quarters are not cumulative 8 Data on this line corrected from Q1 report; 3 ETDs are targeted for PPPs with 1 proposal in place 9 Note that the quarters are not cumulative

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LOP LOP FY 20 ACHIEVE- PERCENT Q1 Q2 Q3 Q4 ACHIEVE- PERCENT INDICATORS ANNUAL MENTS ACHIEVED LOP TARGET FY20 FY20 FY20 FY20 MENTS ACHIEVED TARGET FY20 FY20 (%) TO DATE (%) 10 G3. P.OC.A. Percentage of targeted provincial N/A N/A N/A 50% N/A N/A CSOs that develop strategic plans to achieve their objectives [Custom Indicator] 11 G3. P.OC. B. Percentage of targeted provincial N/A N/A N/A 70% N/A N/A CSOs that improve their capacity assessment scores [Custom Indicator] 12 G3. P.OT.A. Number of target provincial CSOs N/A N/A N/A 57 N/A N/A trained in policy and advocacy [Custom Indicator]

G3. SP.OC.A. Percentage of targeted local 35% Annual indicator 0 0 70% 10% 10% CSOs that improve their capacity assessment scores [Custom Indicator] 13 G3. SP.OC.B. Percentage of SMS-survey N/A N/A N/A +50% increase N/A N/A targeted citizens that are aware of the roles and responsibilities of statutory bodies (CARG, COPA, COGE, CODESA) [Custom Indicator]

G3. SP.OC.C. Number of (USG) assisted civil None N/A N/A None None N/A society organizations (CSOs) that participate in legislative proceedings and/or engage in advocacy with national legislature and its committees [Mission Standard Indicator DR.4.3-1] 14 G3. SP.OC.D. Number of supported CSOs, N/A N/A N/A 40 N/A N/A which prioritize issues, raised by women in their advocacy and engagement processes with local government entities [Custom Indicator]

10 Emphasis has now been placed on local level CSOs and the new indicators will reflect this 11 Emphasis has now been placed on local level CSOs and the new indicators will reflect this 12 Emphasis has now been placed on local level CSOs and the new indicators will reflect this 13 This information was judged inappropriate for the SMS survey format. IGA will propose a replacement indicator to be monitored using the Community Perception survey 14 It was found not practicable to differentiate issues raised by women compared to issues raised by the group in general

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LOP LOP FY 20 ACHIEVE- PERCENT Q1 Q2 Q3 Q4 ACHIEVE- PERCENT INDICATORS ANNUAL MENTS ACHIEVED LOP TARGET FY20 FY20 FY20 FY20 MENTS ACHIEVED TARGET FY20 FY20 (%) TO DATE (%) 15 16 G3. SP.OT.A. Number of targeted local-level 113 41 88 88 78% 113 114 100% statutory bodies (CARG, COPA, COGE, CODESA) trained [Custom Indicator] 18 G3. SP.OT.B. Number and % of community- 80 Annual indicator 0 0 45 61 136% based service user groups/CSOs (CODESAs; COPAs etc.) led by women17 [Custom Indicator]

EVALUATION / ASSESSMENT STATUS AND/OR PLANS The following table presents the evaluations and assessments conducted though FY19 and planned assessments.

Assessment Type Date Status Baseline organizational/institutional assessments of provincial Jan 2018-Mar 2019 Completed in FY18: South Kivu, Haut Katanga, Lualaba, Kasai Oriental, Kinshasa and sub-provincial health and education agencies (DPS; IPS; Completed in FY19: HZs; ProvEd; IPP; Sous-ProvEd; Inspool). • Kasaï Central (Communes of Kananga, Katoka, Lukonga, Ndesha and Nganza; Kananga Ville) (Q1) May-Jul 2020 Planned FY20: will be carried out using adapted tools for the 22 new ETDs as needed Baseline assessments of health centers and health and Jan 2018-Mar 2019 Completed in FY18: South Kivu, Haut Katanga, Lualaba, Kasai Oriental, Kinshasa education facility co-management/oversight structures. Completed in FY19: • Kasaï Central (Communes of Kananga Katoka, Lukonga, Ndesha and Nganza; Kananga Ville) (Q1) May-Jul 2020 Planned FY20: will be carried out using adapted tools for the 22 new ETDs as needed Baseline financial and management assessments of target ETDs. Jan 2018-Mar 2019 Completed in FY18: South Kivu, Haut Katanga, Lualaba, Kasai Oriental, Kinshasa Completed in FY19: • Kasaï Central (Communes of Kananga, Katoka, Lukonga, Ndesha and Nganza; Kananga Ville) (Q1) May-Jul 2020 Planned FY20: will be carried out using adapted tools for the 22 new ETDs as needed

15 Note that the quarters are not cumulative as most of the same structures are trained from quarter to quarter. 16 These targets will be adjusted in the new AMELP 17 Occupying one or more of the 3 most senior positions 18 These targets will be adjusted in the new AMELP

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Assessment Type Date Status Mapping of community structures and assessments of Jan 2018-Mar 2019 Completed in FY18: South Kivu, Haut Katanga, Lualaba, Kasai Oriental, Kinshasa community dynamics. Completed in FY19: • Kasaï Central (Communes of Kananga, Katoka, Lukonga, Ndesha and Nganza; Kananga Ville) (Q1) May-Jul 2020 Planned FY20: will be carried out for the 22 new ETDs as needed Community awareness and perceptions of local health and Jan 2018-Mar 2019 Completed in FY18: South Kivu, Haut Katanga, Lualaba, Kasai Oriental, Kinshasa education services and community co-management/oversight Completed in FY19: mechanisms (neighborhood focus groups). • Kasaï Central (Communes of Kananga, Katoka, Lukonga, Ndesha and Nganza; Kananga Ville) (Q4) May-Jul 2020 Planned FY20: using an improved sampling methodology and revised questionnaire, FG discussions will be carried out for the 22 new ETDs as needed Knowledge and perception surveys Starting in Jun 2020 Using a new sampling methodology (LQAS) and a simplified survey format, rapid surveys will be carried out in previous ETDs to improve and fine-tune data and will be extended to the new ETDs Organizational assessments of local (ETD-level) CSOs/NGOs. Jan 2018-Mar 2019 Completed in FY18: South Kivu, Haut Katanga, Lualaba, Kasai Oriental, Kinshasa Completed in FY19: • Kasaï Central (Communes of Kananga, Katoka, Lukonga, Ndesha and Nganza; Kananga Ville) (Q1) May-Jul 2020 Planned FY20: will be carried out using adapted tools for the 22 new ETDs as needed Change data and identification of Most Significant Changes Started in May 2019, A new tool to collect data on changes in organizations due to project interventions will continue on an on- was developed and adapted in FY19. As part of the methodology, on-going evaluations going basis of supported structures by field and national staff will discern significant changes. Final adjustments will be made in FY20 Q2 and will continue until the end of the project GeoPoll Mobile Phone Survey Jan 2018 onwards Surveys completed and results released in October and June 2019 Impact Evaluation (NORC) Jan 2018-Sep 2019 Second (final) surveys completed in September 2019. Report expected in Y4 Q2 Home Office Internal DQA Sep-Oct 2019; June A Home Office DQA specialist began a DQA in September 2019 to provide advice on 2020 M&E systems; completed in November 2019. It is anticipated that a second one will take place prior to next year’s USAID DQA to verify progress Project Internal DQA Starting Jun 2020 and When M&E staff will be complete, a quarterly process will be established to do internal quarterly thereafter DQAs in the field offices, probably using a selective sampling method USAID DQA Oct-Nov 2019; Planned Approx. Aug 2020 Civil Society Organization evaluation Q3 2020 Subsequent to observations from change log data collection, significant differences were noted between various partner CSOs. An ad hoc assessment of the factors contributing to these differences and their potential impact on project objectives, including sustainability, will be carried out by an external consultant

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ACTIVITY IMPLEMENTATION PROGRESS

PROGRESS NARRATIVE The quarter was unprecedented due to the arrival of the COVID-19 virus in Kinshasa and the subsequent incremental limitations on travel, whether internationally, nationally, provincially or locally. Major changes were required in the management of workshops due to the limit of 20 persons at all meetings imposed by the government on March 18. Although these factors have affected the rate of implementation of planned activities, the impact has been less than expected.

The highlight of the quarter was a visit to Butembo from February 3 – 5 and subsequent opening of the new Butembo office. The team met the Mayor of Butembo and the Bourgmestres of the Communes, visited the Chefferie of Baswagha and met the Chef himself. Meetings were also held with the University of Graben, the church and the business community.

Other highlights from quarter two include:

• The first local development plans and participatory budgets completed in the selected ETDs in Haut Uele. • The guide for ETDs on how to plan the use of mining royalties, prepared with USAID IGA support, was approved by Haut Katanga Ministry of Mines and is now awaiting approval at the national level. • Two short-term consultancies began this quarter - one on the management of the retrocession system; the other to advise on strategies for economic growth. Unfortunately, both were cut short due to COVID-19 travel restrictions. The proposed PEA focusing on opportunities at the national level and in Nord- and Sud-Kivu has also been postponed until the health situation is normalized. • The assessment of grant applications by CSOs was completed, and evaluations of successful candidates’ financial and administrative capacity began. • GeoPoll’s results for the local government surveys were released, and a survey of schools and health centers, using phone numbers of parents and patients, was undertaken – thereby assuring a more representative sample. • USAID IGA’s activities are increasingly being facilitated largely by DRC officials thereby ensuring sustainability of its practices. Meanwhile, the score card process continues to generate community support to improve facilities and performance.

OBJECTIVE 1: STRENGTHEN CAPACITY OF SELECT GOVERNMENT INSTITUTIONS TO FULFILL MANDATES

ACTIVITY 2.1 STUDY OF PROVINCIAL FINANCIAL MANAGEMENT AND THE RETROCESSION SYSTEM The consultant appointed for this task, Daniel Latouche, traveled to Kinshasa for the study, but was shortly evacuated due to COVID-19. During his time in Kinshasa he studied a wide range of material and was able to conduct meetings with stakeholders in Kinshasa, including the CTAD, United National Development Programme (UNDP), the World Bank, the European Union (EU) and Financial Reform Steering Committee (COREF). A meeting was planned with DFID but was not able to take place due to travel schedules.

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ACTIVITY 2.2 REVIEW THE LEGAL FRAMEWORK OF DECENTRALIZATION. This activity is programmed for Q3.

ACTIVITY 2.3 PEA STUDY OF GOVERNMENT RELATIONSHIPS IN NORTH AND SOUTH KIVU WITH PARTICULAR RELATIONSHIP TO HEALTH AND EDUCATION. Discussion with IGA subcontractor Integrity was in progress and a lead researcher was selected; however, due to the rapid spread of COVID-19 in Europe, and subsequent travel restrictions, their lead researcher was not be able to travel. Integrity proposed to continue with the study using only local consultants, but USAID IGA, decided it would not be a satisfactory substitute given the limited experience the local consultants had successfully completing PEAs. For these reasons, the study has been postponed.

ACTIVITY 2.4 TRAINING ETDS REGARDING PLANNING FOR AND USING MINING ROYALTIES. Guidelines for the management of mining royalties were approved during this quarter, also found under Activity 3.2. The first ETDs to benefit from the training were Logo Ogambi and Kibali in Haut-Uele as reported in detail under Activity 4.4. Meanwhile initial contacts were made with ETDs in Haut Katanga and Lualaba that benefit from mining royalties and will benefit from training during the next quarter.

ACTIVITY 2.5 SUPPORT CTAD TO PREPARE LEGISLATION ON USE OF MINING ROYALTIES BY ETDS. This activity is on hold until the Ministry of Mines approves or amends the guidelines on the management of royalties by ETDs.

OBJECTIVE 2: TARGETED SUBNATIONAL ENTITIES COLLABORATE WITH CITIZENS FOR MORE EFFECTIVE DEVELOPMENT

ACTIVITY 3.1 STRENGHTENING ETD FINANCIAL MANAGEMENT OF NEWLY ENROLLED ETDS. This activity is programmed for Q3 and 4.

ACTIVITY 3.2 SUPPORTING ETDS TO MANAGE REVENUES FROM MINING ROYALTIES AND TAXES. Following approval by ETDs, civil society, the ECOFIN Commission of the Provincial Assembly and the Office of the Provincial Government of Haut Katanga, the preparation of the ETD Mining Royalty Management Guide was presented at a provincial level meeting as part of its final stage. The presentation was held on February 14th in the Gecamines assembly hall in Lubumbashi and was chaired by the Chief of Staff of the Provincial Governor. It was attended by 93 people including members of the provincial government, the provincial assembly, provincial civil servants, delegates from ETDs, members of CSOs and of the civil society consultation framework. The Food and Agriculture Organization of the UN (FAO), Germain Society for International Cooperation (GIZ), Belgian Technical Cooperation and World Vision also participated in the workshop. After full discussion the participants approved the guide. Observations and comments were noted to be incorporated into the final guide document.

ACTIVITY 3.3 REFORMING ETDS’ TAX COLLECTION SYSTEM, TO MAKE IT MORE TRANSPARENT AND FAIR. This activity is scheduled for Q4.

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ACTIVITY 3.4 LAUNCHING THE PPP PROGRAM AT SCALE. The consultant tasked with undertaking a preliminary rapid assessment of the potential for PPPs started work on February 7.

A PPP potential identification workshop was held in the Commune of Kampemba, Lubumbashi, on February 11. After introductions, the session began with explanations on the methodology and the approach by the consultant, followed by group work. This study consisted in exchanging and sharing information on PPPs on the socio-economic environment in the commune of Kampemba. The workshop was attended by 27 people, including 4fourwomen. The participants included public sector staff, ETD officials, representatives of private companies and CSO representatives. To conduct the identification of PPPs, the participants were divided into six thematic groups: infrastructure, transport, education, health, agriculture, and the environment.

The following potential projects were identified:

Kampemba proposed PPP projects Estimated feasibility score out of 5 Public transport 3.6 Collection and recycling of plastic waste 3.4 Collection of household solid waste 3.5 Construction of public latrines 3.7 Construction of central market 3.8 Construction of multi-purpose hall 3.5 Construction of a morgue with a capacity of 400 bodies 3.5

The visit to Kampemba was followed by Likasi on February 13-20. A meeting with stakeholders took place on February 15 with the participation of 13 people including CSOs, non-governmental organizations (NGOs) and small and medium enterprises (SMEs). The following potential projects were identified:

Likasi proposed PPP projects Estimated feasibility score out of 5 Construction of a pharmaceutical depot in the city center. 3.6 Rehabilitation of cultural and artistic infrastructure (virtue park) 3.5 Construction of a multipurpose room the display of funeral bodies 3.4 Construction of a morgue with a capacity of 500 bodies in the city. 3.7 Construction of a modern cemetery 3.8 Drilling of borehole for fire hydrant 3.5 Public toilets at car park 3.5 Collection of household solid waste 3.8 Rehabilitation of public swimming pool 4.1 Rehabilitation of public slaughterhouse 3.1 Rehabilitation of Amani 1 and 2 markets 3.9 Rehabilitation of Panda market 3.9 Construction of municipal market and shopping complex 3.7 Establishment of community radio and TV facilities 3.0 Construction of warehouses for conservation and processing of agricultural 3.7 produce

The meeting was followed by further meetings with the mining sector and Bourgmestres of Communes in Likasi seeking their opinions on PPPs. A feedback session took place on February 20th, attended by the Bourgmestres, the Mayor of Likasi, and the heads of mining SMEs.

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The consultancy continued in Lualaba province from February 21 to March 1 with meetings with representatives of the Ville of Kolwezi, the representative of the Federation of Enterprises in the Congo (FEC), and state services including Planning, Agriculture and Livestock. The Ville of Kolwezi has shown interest in the study and the potential to widen the scope of PPPs within its jurisdiction.

The meetings demonstrated that the concept of PPPs is well known to the public in Kolwezi and already operational in Lualaba province. Among the PPP projects implemented, are the production of maize (on a 3,000 hectare site) between the provincial government and the private company Murikita Kando. PPPs are also being prepared between the City of Kolwezi and the company Tata for the creation of a transport company, Sotrakol, and between the City and the company Greec 9 for the construction of a parking lot. A debriefing session was organized at the end of the mission, which brought together 31 people from the town hall, CSOs, and FEC. The following potential projects were identified:

Kolwezi proposed PPP projects Estimated feasibility score out of 5 Development of a cemetery at Ville de Sapin 3.8 Construction of a new hospital 3.5 Construction of a modern funeral home 3.8 Construction of public toilets 3.5 Development of agricultural storage and processing facility for small farmers 4.1 Construction of a solid waste processing center 3.4 Construction of an orthopedic hospital 2.8 The mission to identify potential PPPs continued in Lubumbashi on March 2-10. In Katuba, the main focus was on meeting with stakeholders in the execution of PPP contracts in order to learn lessons. In the Commune of Kampemba, the consultant held an information sharing session on the process of PPPs with the authorities of the Commune, NGOs and private companies.

After Haut Katanga, the study to identify the potential of PPPs continued on March 23 in Butembo, North Kivu. FEC convened a meeting with private companies and local public authorities, including the Mayor of Butembo, Sylvain Kanyaman, business people and civil society representatives. Private companies were also met with individually. Despite a certain mistrust noted between the State and business, the Mayor expressed a great interest in the initiative. PPP initiatives already exist in Butembo, in particular, the Jerryson Construction company is in a public-private partnership with the provincial government for the rehabilitation of the Butembo-Beni and Butembo-Kaseghe road on the Butembo-Goma road. SSV Maman Jetou is a private company in a public private partnership with the province for the maintenance of the Butembo-Manguredjipa road.

The study ended on March 30, 2020 with a feedback session with all the stakeholders. The following potential projects were identified:

Butembo proposed PPP projects Estimated feasibility score out of 5 Collection of household solid waste 3.6 Construction of public toilets 3.5 Development of cemetery 3.7 Construction of sports stadium 3.8 Construction of car park at Victoire 3.5 Construction of a central market and four municipal markets 3.5 Construction of five multipurpose halls 3.6 Construction of a slaughterhouse 3.9 Construction of a cold room for the slaughterhouse 4.1 Construction of standpipes for water collection at the slaughterhouse 3.1 Creation of a public transport company 3.9

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Construction of social housing 3.7

ACTIVITY 3.5 PLASTIC BOTTLE PROJECT, MASINA. Interest remains in this activity, however it has proved difficult to develop a sustainable financial model without a guaranteed market from the cement company. An alternative approach is being examined with a local company that already has a license to collect solid waste from the Ville of Kinshasa that will generate funds by composting biological solid waste for sale. Meanwhile, there is still an option for the Don Bosco technical school to lease a portion of their large compound for use as a transfer or processing station. Discussions are ongoing.

However, the company concerned has gone silent since we told them that we could not contribute the $220,000 they were asking for, though they have not said that they are not interested. They are also hoping to get an exclusive contract with the Commune for solid waste collection.

ACTIVITY 3.6 TRAINING ETD STAFF IN FINANCE AND PROCUREMENT. This activity is being undertaken in conjunction with training for participatory budgeting.

ACTIVITY 4.1 SUPPORT JOINT ETD/CIVIL SOCIETY BUDGET COMMITTEES. The workshop for the exchange of experiences on financial management and the budget process in ETDs in Sud Kivu took place on March 24 - 25. There were 20 participants, including three women (eight from the municipality Kadutu, six from the Kabare chiefdom and six from the Ngweshe chiefdom). All participants are members of budget committees in their respective ETDs.

As background, budget committees in Kabare and Ngweshe were previously not active. In order to revitalize them, new elections were held. The workshop aimed to transfer the experience of Kadutu’s successful budget committee to these newly elected members. Topics included the development of internal regulations; the establishment of a meeting schedule; and the head of the ETD chairing the budget committee.

ACTIVITY 4.2 GIVE IN-KIND GRANTS TO SELECTED ETDS. This activity is programmed for Q4.

ACTIVITY 4.3 UPDATE ETD ACTION PLANS AND ANNUAL PARTICIPATORY BUDGETS. A workshop to provide Kabare Chefferie with a single structure for piloting the local development and training of its local development plan committee and members of the unity framework, (set up by GIZ and the IGA project) was held on March 24 – 27. This was deemed a priority in the September 2019 diagnostic report identifying support needs. The workshop brought together 20 participants, including four women.

Following the workshop, the 15 members of the CLD of the Kabare Chefferie established by GIZ were retained as members of the new committee. Advisory members were added, including the chief doctors of all four health zones in Kabare and the two sous-PROVEDs. These advisory members will be invited to meetings, planning, monitoring, etc. Apart from those mentioned above, the other members of the framework have integrated local development committees at the level of groups and villages.

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ACTIVITY 4.4 ASSIST NEWLY SELECTED ETDS TO PREPARE LOCAL DEVELOPMENT PLANS. The Logo Ogambi Chefferie, Haut-Uele Province, is one of the ETDs selected by IGA, in collaboration with USAID and Barrick Gold Mines, to benefit from IGA support to handle forthcoming royalties from the gold mine.

A workshop to formulate a local development plan for the Chefferie was held from February 13 – 19. The 24 participants included ETD staff, groupements, sectoral services (health, education and agriculture), civil society and the FEC. The workshop aimed to help stakeholders to share a common vision and improve their capacities in identifying and prioritizing needs. A multi-sector five-year development plan was adopted, with a budget of approximately $9,000,000 including:

• $970,000 for the governance and infrastructure sector; • $1,800,000 for the environment and energy sector; • $921,000 for the education sector; • $3,900,000 for food security; • $1,409,000 for the health and water sectors.

A second workshop, on participatory budgeting, was held with the Chefferie from February 20 – 25. The 13 participants came from ETD staff, civil society, religious denominations and the FEC. The workshop developed two modules, the first of which focused on the participatory budgeting process and the second on land management.

A second workshop on drafting of the local development plan for beneficiaries of Barrick Gold Mine’s royalties was given for the Kibali Secteur from February 27 to March 4. There were 25 participants, including three women, from ETD staff, groupements, sectoral services (health, education and agriculture), CSOs and the FEC. The main objective of this activity is to build the capacities of stakeholders to better identify and prioritize their needs.

Eighteen projects were identified and a five-year multisectoral development plan valued at $7,164,000.00 was developed and approved by the stakeholders. The main ones were:

$250,000 for construction of bridges $280,000 for construction of groupement offices $280,000 for construction and repair of markets $400,000 for construction of health centers $650,000 for construction of schools $420,000 for construction of youth training centers $400,000 for water supplies $1,200,000 for construction of rural access roads

An investment program for 2020, estimated at $550,312.5 mainly in the education, hydraulics and environment sectors, was drafted and approved. The workshop set up a restructured Local Development Committee of 29 members composed of representatives of the ETD, CSOs and government services which was approved by all of the stakeholders.

The first meeting of the restructured Local Development Committee of the Logo Ogambi Chefferie, was held on Sunday March 8. It was. chaired by the Chief himself, Jean Obote, and aimed to strengthen the

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committee and revitalize some inactive committees and to inform CLD members about the companies selected to carry out development projects in the fields of infrastructure and equipment, hydraulics and agriculture. The Chief stressed the importance of maintaining a partnership with USAID IGA in order to benefit from their expertise and make the Chefferie a benchmark in financial management and sustainable development in the province of Haute Uele.

In closing the meeting, the Chief reminded committee members of their duty to report to citizens on the progress of projects being undertaken with funds from the mining royalties. As a result, the next meeting will address projects’ progress.

ACTIVITY 4.5 ASSIST NEWLY SELECTED ETDS TO PREPARE PARTICIPATORY BUDGETS. As a sequel to the planning workshops (Activity 4.4) all ETDs will participate in workshops where they will prepare annual budgets led by civil society. This will begin next quarter.

ACTIVITY 5.3 ASSESSMENT OF THE DPS IN NORD KIVU This activity has been postponed due to COVID-19 related difficulties.

ACTIVITY 6.1 SUPPORTING SUB-PROVINCIAL INSTITUTIONS TO BECOME MORE TRANSPARENT AND RESPONSIVE TO THE PUBLIC THEY SERVE

THIS ACTIVITY HAS BEEN POSTPONED DUE TO COVID-19 RELATED DIFFICULTIES. ACTIVITY 6.2 HEALTH ZONE TRAINING IN HEALTH CARE MANAGEMENT This activity has been postponed due to COVID-19 related difficulties.

ACTIVITY 6.3 STRENGTHEN THE SYSTEM FOR SCHOOL INSPECTIONS AND AUDITS Following the preliminary audits carried out from October 15-17, the full audits were organized for January 22-23 in Mutombo Kaci and Tuendele schools in the municipality of Bipemba Commune and Luabanya. Full audits for schools in the Commune of Dibindi are planned for June 30. Audits will be conducted by four inspectors from the Mbuji Mayi 2 Primary Pool and four inspectors from the Mbuji Mayi 3 Primary Pool selected on the basis of their performance during the itinerant inspectors training workshops. Four individuals from each school took part: the school director, the president of parents’ committee (COPA), the school fees collector and the teachers' representative. The audits enabled the inspectors, among other things, to (i) monitor and evaluate the risk recommendations made during the preliminary phase of these audits; (ii) update the table of inherent risks identified during the preliminary phase for each school; (iii) update the management plan of each school; and (iv) analyze the causes of the identified faults.

Recommendations were formulated for each school which will be monitored and supported by local stakeholders.

The same process was followed in other schools as follows:

PROVINCE ETD SCHOOLS DATES Kasai Oriental Kabala Mukeba Tshishimbi January 27 – 28 Kasai Oriental Bakwa Kalonji Kangu Nkwadi January 30 – 31

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Haut Katanga Likasi Meandeleo Mapinduzi 4 January 29 – 30 Haut Katanga Katuba Katuba 1 Shaba February 7 – 8

ACTIVITY 6.4 STRENGTHEN THE EDUCATIONAL MANAGEMENT SYSTEM IN TRANSPARENCY AND PARTICIPATORY DECISION-MAKING This activity has been postponed due to covid-19 related difficulties

ACTIVITY 6.5 LOCAL TAILORED ASSISTANCE PACKAGES (AP) This activity has been postponed due to COVID-19 related difficulties

ACTIVITY 7.2 CONDUCT INSTITUTIONAL ASSESSMENTS IN NEWLY SELECTED SCHOOLS AND HEALTH CENTERS This activity has been postponed due to COVID-19 related difficulties

ACTIVITY 7.3 SUPPORT THE REVITALIZATION AND SUPPORT OF CARGS IGA involved relevant stakeholders to assist in defining an approach for the economic growth component of the IGA project. IGA’s Field Manager for Nord Kivu held meetings with the main economic development actors of the Ville of Butembo and the Chefferie of Baswagha, including peasant organizations, state actors, decentralized state services, the Catholic University of Graben, private companies, members of the FEC and the Butembo Chamber of Commerce, the Catholic Church through the Diocesan Justice and Peace Commission (CDJP) and the Training and Action Center for Social Development (CEFADES).

From these discussions, the most appropriate approach appears to be the multi-stakeholder approach, which will consist of assembling all actors to work together for the economic development of the city. The multi-stakeholder approach will strengthen the collaboration between them. USAID IGA will encourage stakeholders to set up a multi-stakeholder consultation framework in Butembo where all stakeholders meet to identify and plan actions to contribute to the harmonious development of the city in all sectors of the city’s economy.

Economic growth consultant, Roland Muhima, traveled to Kinshasa on March 13. He held meetings with Cordaid to discuss their microfinance project; and ELAN RDC the DFID program focusing on private sector development and building an ecosystem with mining actors and agribusinesses in different regions of the country, and the World Bank to discuss their strategy to invest in the future at the local level and the regions and sectors to prioritize. Meeting executives of financial institutions in Kinshasa was not possible due to COVID-19. A first draft of the workplan was prepared and plans were made for provincial travel, but these plans were postponed due to COVID-19. Due to impending travel restrictions, the consultant returned to Goma on March 20.

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ACTIVITY 7.4 STRENGTHEN FINANCIAL AND STOCK MANAGEMENT IN HEALTH CENTERS AND ENSURE THAT FEES ARE FAIR

THIS ACTIVITY HAS BEEN POSTPONED DUE TO COVID-19 RELATED DIFFICULTIES ACTIVITY 8.1 ACTION PLANNING AND BUDGET TRAINING FOR COPAS AND COGESS A workshop on financial and accounting management of schools was organized in Kolwezi on March 2 - 4. The schools included: 1 Manika, Kamanyola, Mwangeji, Kahemba, I1Light of Christ and 2 Ciboko. The workshop was facilitated by three IGA training itinerant inspectors with the support of IGA and supervised by the Provincial Principal Inspector in charge of training (Mr Ramazani MANGOSA). The training aimed to help participants prepare budget forecasts, keep accounting documents and manage the stocks and assets of a school. A total of 21 people, including eight women, took part in this training, drawn from the school directors, chairmen of the COPAs, those responsible for collecting school fees, and teachers’ representatives. It allowed school directors and other members of COGES to share good practices and school managers to identify dysfunctions in financial management, especially in relation to supporting documents.

From March 16-18 in the Commune of Dibindi, Mbuji Mayi, a workshop on financial and accounting management for COGES was held for two primary schools, namely, Luabanya and 1 30 Juin. The objective was to set up an accounting mechanism for internal control and protection of school assets and separation of powers between the authorizing officers, the accountant and the cashier. The workshop brought together a total of 11 people, including two women from the COGES/COPAs from the schools and members of partner CSOs from the Commune.

The training consisted of lectures and group work practical exercises organized around two phases:; (i) Preparation of budget forecasts: definition of basic concepts, advantages of a budget forecast, prerequisites for preparing a budget forecast, establishment of budget forecasts; (ii) The accounting management of a school entity: accounting documents, fundamental principles of keeping a school's financial and accounting management, keeping the cash book and other accounting documents, cash flow plan, inventory management, inventories, depreciation, preparation of accounting reports. The workshop enabled participants to master the techniques of preparation, execution and monitoring of the budget, as well as the management of supporting documents, operations accounting as well as cash accounting.

Participants received a booklet on the module “Financial and accounting management of a school entity” and management tools to enable them to put into practice the concepts learned.

ACTIVITY 8.2 TRAINING COURSE FOR CODESAS ON FINANCIAL AND STOCK MANAGEMENT This activity is programmed for Q3.

ACTIVITY 8.3 CONDUCT FOCUS GROUP DISCUSSIONS WITH COPA/COGES This activity is programmed for Q3.

ACTIVITY 8.4 CONDUCT FOCUS GROUP DISCUSSIONS WITH CODESA This activity is programmed for Q3.

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OBJECTIVE 3: CITIZEN DEMAND FOR ACCOUNTABLE, TRANSPARENT, AND PARTICIPATORY SERVICES INCREASED

ACTIVITY 9.1 STRENGTHENING THE LINKS BETWEEN COMMUNITIES AND SOCIAL ACCOUNTABILITY STRUCTURES The mapping of actors in the Commune of Katuba, in Lubumbashi was held on February 3-7.

The 50 participants included delegates from Katuba (the heads of neighborhoods in the vicinity of two schools and two health centers), representatives of CSOs, delegates from the COPAs and CODESAs. The first day was devoted to the preparation of teams (team selection, briefing on the methodology and shared work areas), following which the participants were deployed in the field for the data collection. Data compilation was done on the last day.

In Sud Kivu, the updating of the actors' mapping took place in the Commune of Kadutu from February 4 - 8. There were 50 participants from the same range of stakeholders as the activity in Katuba, and the same process was followed.

Preparations to identify contacts are underway and preparatory meetings are taking place for the same process to be followed in five ETDs inKananga, in the Commune of Dibindi and the Chefferie of Bakwa Kalonji, in the Chefferie of Ngweshe and in the Ville of Kolwezi.

The same process was followed with other ETDs as follows: PROVINCE ETD DATES Sud-Kivu Katuba February 4 – 8 Kasai Oriental Dibindi February 10 – 14 Kasai Central Ndesha February 10 – 14 Sud-Kivu Ngweshe February 10 – 14

A multi-stakeholder workshop was held in Likasi on February 14-15 to share best practices emerging from USAID IGA’s activities in the city and to lead them to formalize the experience in a reproducible mechanism within ETDs and in various other areas of life. This workshop was based on a positive activity conducted by the COGES, and the COPA of the Mapinduzi 4 school in collaboration with the other stakeholders of the environment including the OSC Umoja, the town hall of Likasi and the community radio of Katanga (RCK) based in Likasi.

The workshop was attended by 50 people including 14 women from Likasi. Participants came from the sub-provincial education and health agencies, the COPA and COGES members from Mapinduzi 4, Maendeleo 1, Mapinduzi 5 and Kampanda primary schools and delegates from the Catholic and Methodist coordination body, members of partner CSOs, representatives from the Simba and Kupuluka health centers, and community leaders from around schools and health centers supported by IGA.

An eight-point plan was developed by the participants, which can be summarized as follows:

1. Capacity building for multi-stakeholder work for change. 2. Diagnosis and planning in sectoral services with the community scorecard tool.

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3. Coherent organization of actors to achieve change (ad hoc committee, provision of volunteering and service). 4. Contribution of the media including the RCK and use of social networks (important lever). 5. Interpersonal contacts including the City Hall and other local actors and organizations as a priority. 6. Mobilization of funds primarily within the ETD. 7. Communication on results and awareness-raising through the media and influential people within the Likasi community. (Community mobilization, Accountability). 8. Monitoring and evaluation.

A similar workshop was held in Bipemba Commune, Mbuji Mayi. The workshop also aims to strengthen the links between communities and structures with social responsibility. It brought together around fifty participants. The workshop underwent a modification from its old format in order to comply with the directives given by the government in its fight against the COVID-19 pandemic. These directives, which impose inter alia the prohibition of all rallies, meetings, celebration of more than 20 people in public places forced the project to review the number of participants in the implementation of these activities.

In order to comply with the new directives, while also continuing to develop IGA’s approach and achieve the expected results, a new format was adopted. This new format was applied to implement this multi- stakeholder activity in the provinces during the prohibition period and is summarized as follows:

The multi-actor new configuration process will be carried out in two phases: 1. A one-day event for sharing good practices and generating the mechanism. This first phase will be carried out in the form of a workshop bringing together a maximum of 20 people. It will be carried out by IGA advisors from Kinshasa in collaboration with the teams in each province. At the end of this workshop, a change-seeking mechanism is formalized and validated by the stakeholders present. 2. A one-day event of consolidation by the other local actors. The event involves broadening the base to establish the multi-stakeholder approach by organizing a second workshop bringing together 20 other people in order to share and validate the mechanism. This workshop will be facilitated by provincial teams in each province.

In addition, the decision was made to reduce the number of participants in all IGA project activities during the confinement period due to COVID-19. The maximum number of participants selected per activity was 20. During the entire multi-stakeholder process, a total of 54 people, including 11 women, participated.

The new format was implemented in Bipemba, Kasaï Oriental within the multi-actor process framework following the directives given by President Tshisekedi in the fight against COVID-19. took place on Friday 20th and Monday March 23rd. This multi-stakeholder workshop was carried out on March 20 and 23 in the two phases detailed above.

This workshop was based on the positive experience achieved by the COGES, and the COPA of the Tuendele school, notably the success story of the Tuendele relating to the construction of quality toilets in conjunction with other stakeholders in the community including the CSO Gouvernance Plus and the ETD of Bipemba. The objective was to embed this experience within the ETD to be used in various other areas of life.

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A plan to promote change was approved by the stakeholders which will serve as a guide in the search for change within the Bipemba commune. The plan is summarized as follows: 1. Reinforcement of multi-actor capacities (information, awareness, tools and techniques). 2. Concerted diagnosis of stakeholders for sharing problems and solutions including the ETD administration. 3. Sharing of diagnostic data with the ETD authorities. 4. Organize and seek support at the ETD level for the sectoral services of its entity. 5. Organize and search for solutions by local actors in collaboration with the ETD administration. 6. Involvement of CSOs and influential people throughout the process, especially at the local actor level. 7. Involvement of the media in the search for change.

Stakeholders expressed their desire to see the CSOs and the ETD embed this process and make it a culture within the ETD of Bipemba. IGA support will be required to achieve this and help the Commune, as well as the CSOs and the media to assure their commitment in operationalizing this mechanism.

ACTIVITY 9.2 COMMUNITY SCORE CARDS: SCHOOLS A second-round community scorecard workshop was held for the Mubanda and Mulengeza 2 primary schools, Kabare, from January 31 – February 3. There were 51 participants, including 18 women, members of COPA and COGES of the schools concerned, influential people from civil society with sufficient knowledge of schools, and school authorities as well as those of the ETD.

The event was facilitated by local actors, namely: • Norms and standards of a quality school by Ndatabaye Kajibwama (Chief Inspector of Kabare Primary Pool 1); • Roles and responsibilities of COPAs by the Director of Mubanda schools, Macumu Ntaboba; • Roles and Responsibilities of COGES by the Head of General Service of the Kabare I Sub-Division, Kavundja Mutula; • The reminder to the community score card activity by François-Xavier Mugisho the President of IGA civil society partner, ASSODECI; • Explanation of the indicators in the local language by Safarina Kulimushi, community leader around Mubanda school.

The workshop was officially opened by Mr Ndatabaye Kajibwama, Chief Inspector of Kabare Primary Pool 1.

The workshop achieved: • Completion of the second generation community score card for the schools; • An evaluation of the level of execution of the recovery plans of the schools and the support plans of the COPA. The results were: o Mubanda: 64.2% for the recovery plan and 58.5% for the COPA Support Plan o Mulengeza: 54.2% for the recovery plan and 48.5% implementation of the COPA support plan • Conducting a participative evaluation by the community’s engagement around schools Mubanda and Mulengeza 2, and their COPAs; • Updating of school recovery plans and COPA support plans.

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This workshop was also implemented in Ngweshe from January 22 – 24. There were 51 participants, including 15 women from COPA and COGES of IGA partner schools in the Chiefdom of Ngweshe, CSOs with sufficient knowledge of schools, school authorities, and those of the commune.

The workshop was facilitated by local stakeholders namely: • Itinerant Inspool of the Walungu 1 primary pool, Mrs Xavier Mihigo; • Director of EP2 Walungu, Madame Médiatrice Cishesa; • The Walungu 1 Primary Pool Itinerant Inspool, Mr Xavier Mihigo; • Mr Deo Mushagalusa, by the OSC Program Officer for the Education interface in ETD Walungu: CFAP.

ACTIVITY 9.3 COMMUNITY SCORE CARDS: HEALTH CENTERS A second-round score card workshop of the Ludaha and Bugobe health centers was held in Kabare from January 28 – 30. A total of 54 participants took part in the workshop, including 17 women. Among these participants were community leaders, partner CSOs, local civil society, CODESA members of the target health centers and their service providers, delegates from the Kabare Health Zone, and finally, authorities of the Kabare chiefdom. The workshop was predominantly facilitated by local actors, and included the following topics: • The obligations, services and activities of a health center. This topic was facilitated by Mrs. Honorine Rhulinabo, head nurse at the Bugobe health center; • The roles and responsibilities of a CODESA, the characteristics of a dynamic CODESA facilitated by Mr. Mathieu Mugisho, rural development technician from the Kabare health zone; • The community scor ecard: definition, basic citizen control, operating mechanisms, and advantages and challenges, facilitated by Mr. Mugisho Ngunzi coordinator of the partner CSO, ASSODECI.

ACTIVITY 10.1 COMPLETE CSO ASSESSMENTS IN TARGETED ETDS Per the approved USAID IGA Year 4 Annual Workplan, work under this activity will commence in the next quarter.

ACTIVITY 10.2 STRENGTHEN PROVINCIAL LEVEL CSOS, AND THEIR LINKAGES WITH NATIONAL AND LOCAL CSOS

THIS ACTIVITY HAS BEEN POSTPONED DUE TO COVID-19 RELATED DIFFICULTIES ACTIVITY 10.3 STRENGTHEN ORGANIZATIONAL AND MANAGERIAL CAPACITY OF PARTNER CSOS This activity is programmed for Q4.

ACTIVITY 10.4 MAKE GRANTS TO SELECTED PARTNERS The grant applications received during the previous quarter were evaluated by the Grants Committee consisting of Richard Martin (DCOP), Lievin Mayanga (Financial and Compliance Manager), Cheick Samake (Senior Technical Advisor), Parfait Moukoko (Senior Implementation Advisor), and Joachim Manuana (Grants Officer). A total of 24 applications were submitted, out of which ten, as listed below were considered acceptable – scoring 75 or more.

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PROVINCE ETD NGO SCORE 1 Lualaba Kolwezi CDJP 77.5 2 Kasai Oriental Bipemba FODAGRI 119 3 Sud Kivu Kadutu AMALDEFEA 129 4 Sud Kivu Ngweshe FSKI 113 5 Sud Kivu Kabare IADL 85 6 Haut Katanga Katuba CENAGRI 86 7 Haut Katanga Likasi UMOJA 114 8 Kasai Central Katoka CBMT 113 9 Kasai Central Ndesha ADECKA 97 10 Kasai Central Nganza RIDI 122

Successful candidates were notified in early March, following which the Grants Officer, accompanied by staff from the respective field offices, visited the successful candidates to evaluate their financial and administrative capacity in more detail and clarify any points that were not clear from the applications.

INTEGRATION OF CROSSCUTTING ISSUES AND USAID FORWARD PRIORITIES

GENDER EQUALITY AND WOMEN’S EMPOWERMENT In all its activities, USAID IGA works to support the voice of the disadvantaged and especially that of women. Historically women have been excluded from many roles and culturally have been expected to defer to the views of men. To counteract this, USAID IGA facilitators insist that women’s opinions and ideas should have an equal role, and when forming small groups in workshops women and youth are typically put into a separate group in order to give them an equal voice. In many other settings, such a community mapping, women play a nearly equal role, typically heading about 40% of the working groups.

Data for all workshops held during the quarter are as follows:

There were 21 activities where 376 women and 310 youth participated, which represents 29% and 24% respectively of all participants (1,291).

PROVINCE/SECTOR WOMEN YOUTH TOTAL 29% 24% Haut Uele* 5% 16% Haut Katanga 28% 19% Kasaï Central 37% 31% Kasaï Oriental 26% 21% Lualaba 32% 17% Sud Kivu 32% 28% ETD Development 17% 20% Education 29% 18% Health 30% 28% Citizen Engagement 33% 26% *Note that Haut Uele is based on two activities that did not have many participants (88).

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Women leaders have emerged from these experiences, and women who are typically quiet and self- effacing have risen to take leadership positions. One such case is a young woman who was head of a CSO in the Commune of Ndesha, Kananga. She was extremely shy, but after being appointed as rapporteur for focus groups in several workshops, she has become self-assured and articulate, and later was elected leader of one of the working groups in the community mapping exercise.

USAID IGA uses theatrical skits to illustrate the issues around the role of women as a basis for debate and reflection of women in everyday life, education of girls and other gender role-related issues.

The representation of women in CSOs is becoming noticeably stronger. In Katuba Commune Lubumbashi, the health partner CSO, FAB (Femmes en Action Bâtissons), consists of more women than men.

Another trend established during the quarter is women playing a larger role in presentations and facilitation in the score card process. One notable case is the female Deputy Inspector in charge of training in Haut Katanga who has taken charge of capacity building.

In the public sector, women are also reaching equality in terms of their roles at the local level. For example, in Haut Katanga, of IGA’s four targeted primary schools, two are run by women. The same is true for IGA’s four targeted health centers. Of IGA’s two targeted health zones, one is managed by a woman and of IGA’s three educational subdivisions, two are managed by women and only one by a man.

IGA has developed an approach of mapping influential actors within communities. This process includes a significant number of women community leaders who take part in the workshops organized by the program. Between 35% and 40% of the community leaders attending the workshops were women.

In Kolwezi, women and youth are becoming more involved in CODESA activities. The members of the Community Relays (Relais communautaires) recently elected are as follows:

AIRE DE SANTÉ MEN WOMEN YOUTH Manika 5 14 6 Kasulo 12 13 5 In workshops held in Sud-Kivu two out of five groups were led by young women in Kadutu. One of the five groups in Ngweshe were led by a young woman and two of the five groups in Kabare were led by young men under 35.

Additionally, a woman is currently the head of the Bukavu II primary pool and works side by side with traveling male and female inspectors in carrying out school inspection activities (administrative and pedagogical). The chairperson of the CODESA of the Maendeleo health center in Kadutu is a woman, as well as the chairperson of the COPA of Walungu school in Ngweshe.

Women’s day was celebrated in Lubumbashi by an event attended by 16 women members of different IGA partner organizations in Lubumbashi. Members of the COPAs and leaders of the Katuba 1 and Shaba EP schools, members of CODESA and staff of the health centers, representatives of partner CSOs, and representative of the DPS.

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YOUTH ENGAGEMENT IGA applies the same principle to youth participation. The community mapping exercise offers an opportunity for youth to play a role. In the Commune of Nganza, Kananga, one of the five groups was headed by a young woman, while in Kananga Commune one of the groups appointed a young woman as secretary.

Other cases as noted above, include the young woman who served as head of a CSO in the Commune of Ndesha, Kananga and in workshops held in Kadutu, two out of five groups were led by young women. One of the five groups in Ngweshe was led by a young woman and two of the five groups in Kabare were led by young men.

The Field Manager in Kasai Central, Aimee Matungulu, makes it a point to train older women to mentor younger ones as an approach to sustainability and the future.

LOCAL CAPACITY DEVELOPMENT USAID IGA prioritizes local capacity development and has made strides in mentoring and training community members to take on a significant portion of responsibility for facilitating and presenting at workshops. As an example, the education community score card workshop held for the Mubanda and Mulengeza 2 primary schools in Kabare, from January 31 – February 3 was facilitated by local actors and addressed the following:

• Norms and standards of a quality school facilitated by Ndatabaye Kajibwama (Chief Inspector of Kabare Primary Pool 1); • Roles and responsibilities of COPAs facilitated by the Director of Mubanda schools, Macumu Ntaboba; • Roles and Responsibilities of COGES facilitated by the Head of General Service of the Kabare I Sub-Division, Kavundja Mutula; • The reminder to the community score card facilitated by François-Xavier Mugisho the President of the civil society partner of IGA, ASSODECI; • Explanation of the indicators in the local language given by Safarina Kulimushi, community leader around Mubanda school.

The workshop was officially opened by Mr Ndatabaye Kajibwama (Chief Inspector of Kabare Primary Pool 1).

Another successful example includes USAID IGA’s training of school inspectors in auditing (Activity 6.3) in all provinces supported by IGA (except those added during quarter two). This has now created a cadre of competent auditors whose work is reported in Activity 6.3. Audits were undertaken in a total of twelve schools, and each audit was implemented with a team of four inspectors selected on the basis of their performance during their training workshops. All of those involved in these activities gained the skills required from USAID IGA’s training.

IGA’s community mapping activity (Activity 9.1) has also empowered community members. The first day of these activities is devoted to the preparation of teams (team selection, briefing on the methodology and shared work areas), followed by deploying the participants in the field for data collection. Data compilation is done on the last day. This utilizes community members as surveyors and data collectors and has given many community members valuable experience and confidence working in groups.

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USAID IGA also began working with potential grantees, advising them on completion of grant applications and assessing the financial management capacity of selected candidates for the grant awards.

INTEGRATION AND COLLABORATION ACCELERE! 1 AND 2 As ACCELERE! 1 is in the process of closing down, there has been limited collaboration. However, IGA met with ACCELERE! I in Kananga with the heads of the COPAs of all ten partner schools to discuss implementation of recovery plans. The ACCELERE! projects have also participated in community score card workshops. Meanwhile, USAID IGA continues to work with ACCELERE! 2 in sharing experiences and identifying possible areas of collaboration, but there has been little activity this quarter.

IHP MEGA IHP Mega concentrates mainly on supply-side issues, while USAID IGA has been supporting demand side needs, allowing the two projects to collaborate well at the local level, specifically in Bukavu and Lubumbashi

Meetings were held with IHP Mega on February 3 in Lubumbashi and February 7 in Bukavu to work together on improving the supply of drugs and medical equipment to participating health centers. A follow-on meeting with two health centers in Lubumbashi was held on March 16-17 to strengthen their capacity to prepare requisitions. The Kolwezi office also met with IHP’s provincial director to discuss ways of collaboration, especially in terms of supporting citizen advocacy at the local level.

The project has also attended the community score card workshops and has participated in the exchange of information concerning programming at the provincial level.

USAID SOLUTIONS FOR PEACE AND RECOVERY (SPR) UGAID IGA collaborates with the SPR project through quarterly meetings of USAID project implementation partners in South Kivu (Mercy Corps, MSI, Tetra Tech, FH, DAI, Alert International) on respective projects for coordinated and complementary actions in our intervention areas, however there have been no meetings during quarter two.

USAID DEVELOPMENT FOOD AID PROGRAM (DFAP) USAID IGA has met and worked with DFAP regularly over the last two years, and their interests overlap with IGA’s in several ways. DFAP is working in the city of Bukavu and two USAID IGA ETDs: the chefferies of Ngweshe and Kaziba. However, there were no meetings held during quarter two.

USAID KIVU VALUE CHAIN (KVC) ACTIVITY USAID IGA has worked closely with the KVC activity and has agreed to strengthen collaboration in implementing field activities to avoid duplication of efforts and ensure complementarity. However, there were no meetings held during this quarter.

MEDIA SECTOR DEVELOPMENT ACTIVITY, CONGO DEMOKRASIA, BREAKTHROUGH ACTION USAID IGA keeps in contact with these projects at the COP level and plans to strengthen collaboration once IGA’s Communication Specialist is at post.

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SUSTAINABILITY USAID IGA continues to focus on helping its partners, including ETDs, schools and health centers, and CSOs, to become truly sustainable through self-reliance. This can take different forms, whether through taxation reform and improved financial management at the ETD level or helping communities to develop recovery plans and motivate community members and their public sector stakeholders to contribute financially to maintenance and construction costs.

USAID IGA is working to achieve sustainability through three fronts.

The first has been the involvement of beneficiaries in planning and managing service provision. In the case of ETDs, joint civil society and ETD staff committees have been established to oversee implementation of community-driven action plans and participatory budgets. In the case of schools and health centers, the oversight committees have been trained and given a better understanding of their powers and duties. Community score cards have been used to identify shortcomings in service and unsatisfactory facilities.

Secondly, the action plans help stakeholders to look at their own resources and see how they are used. Following the successful model of the previous project, the Programme de Bonne Gouvernance (PBG), ETDs enter into a partnership with civil society whereby the ETD will (a) improve service delivery, resulting in increased willingness to pay, (b) reduce corruption, and (c) rationalize taxation structures to make them easier to understand and pay.

Thirdly, the plans generated – particularly “Recovery Plans” prepared at score card workshops –provide the basis for communities to become aware of needs and how to obtain funds to address the needs. These create a sense of responsibility and stimulate efforts to raise funds and engage in community-led improvements.

Additionally, the project is conscientious in tailoring activities in such a way that they are replicable and sustainable without international aid. No attendance fees are paid, transport costs allowances are set at an absolute minimum, plans are prepared by the community – not external experts – and facilitation of workshops and similar events are done by local consultants and in conjunction with government staff. To ensure sustainability, USAID IGA conducts workshops to train CSOs to reproduce the trainings received in other localities. The same is true of accountability or citizen control exercises, all of which are led by CSOs with technical support from USAID IGA. The majority of facilitation of the second round of score card activities has been done by local experts without financial support from USAID IGA. In Haut Katanga, a workshop on school financial management was conducted by the Chief Inspector of Lubumbashi 2 without any financial support from USAID IGA.

These measures have been designed so that after USAID IGA project ends, tools such as participatory budgeting and score cards can continue to be implemented. The fact that these methods are still being applied in most ETDs that participated in PBG demonstrates this is a proven approach.

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STAKEHOLDER PARTICIPATION AND INVOLVEMENT During the quarter, USAID IGA continued to meet with stakeholders in the target sectors with interest in collaboration and involvement in USAID IGA program activities.

MEETING DATE LOCATION STAKEHOLDER KEY TAKE- AWAYS ACTIONS FOLLOW-UP (JANUARY- MARCH) January 8, Mbuji Mayi Provincial Exchanges with the Deputy Provincial Continuation of contacts and preparations 2020 Inspectorate of Principal Inspector in charge of Training / for the organization of the training Education Provincial Division of Education of Kasaï workshop on the financial and accounting Oriental about the next training on the management of the COGES of the target financial management of the school entities schools of Kasaï Oriental. January 8 Kadutu: Office of the Inspool and traveling Preparatory Meeting for School Auditing in Clarification of the common understanding Primary Pool inspectors Kadutu Schools of terms of reference and the availability of Manager Bukavu II the tools to be used. January 8 - 9 Kadutu: Olame Nyamugo and Audit (2nd step) in primary schools / Ensure that the recommendations from the Center Nyakaliba educational division Bukavu2 / Kadutu preliminary school audit have been implemented January 10 - Mbuji Mayi Health centers and Support for target structures (target Maintain permanent contact with partners, 15 Kabala schools, COPA and schools and health centers) for the continue to support them in the Bakwa Kalonji CODESA and implementation of their recovery plans and implementation of their recovery plans and partner CSOs support plans support plans; and encourage them to get to work according to the responsibilities defined for each, and thus avoid a wait-and- see attitude January 11 Provincial Principal Provincial Review of the COGES training module in Support COGES in developing budget Inspectorate of Inspectorate of financial management forecasts Education Education January 13 1 Manika primary COGES Reinforce the collaboration between the Support COGES in the management of the school school and the Commune of Manika water well January 13 - Kabare: Great hall of Mulengeza and Audit (2nd step) in primary schools / Ensure that the recommendations from the 14 the parish of Kabare Mubanda primary Kabare educational division1 preliminary school audit have been schools implemented

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MEETING DATE LOCATION STAKEHOLDER KEY TAKE- AWAYS ACTIONS FOLLOW-UP (JANUARY- MARCH) January 14 Lubumbashi 15 ETD beneficiaries First workshop to approve the guide to Integration of participants' contributions of the mining royalty, managing the mining royalty by the ETDs, and comments to the guide document by of 7 state services civil society and the technical services of the NGO PODEFIP. including the plan, the state. decentralization, budget, customary affairs, interior, finance, mines and the framework for civil society consultation. . January 14 1 Manika primary COGES Validation of evidence of change Support COGES for more change school January 14 1 Kamanyola primary COGES Validation of evidence of change Support COGES for more change school January 15 1 Kamanyola primary COPA and COGES Bridging the gap between COPA and Support the training of the new COPA on school COGES the role and responsibilities January 15 Lubumbashi Participation of 16 A second workshop to validate the guide Integration of parliamentary comments and people including 4 to managing the mining royalty by the improvement of the guide document by provincial deputies, ECOFIN commission of the Haut Katanga PODEFIP members of the Provincial Assembly administrative office and members of the NGO PODEFIP.

January 20 - Lubumbashi The vice-governor, Review by the Haut Katanga provincial Integration of parliamentary comments and 30 the advisor to the government of the mining royalty improvement of the guide document by governor in charge of management guide PODEFIP finance and the economic advisor to the governor of Haut Katanga Province.

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MEETING DATE LOCATION STAKEHOLDER KEY TAKE- AWAYS ACTIONS FOLLOW-UP (JANUARY- MARCH) January 21 DPS Elie Mulende, Head Exchanges on the activities of IGA in the Develop a list of activities in this area and of Office of field of health to include them in the annual their location, to be submitted to the DPS Inspection and planning of the Province Governance, DPS Lualaba January 22 - Ngweshe: 2 Walungu and Community Score Cards Analyze the scores of second round of 24 Hotel Basile Lubala primary community score cards produced schools January 22 - Mbuji Mayi Mutombo Kaci and Support for audit actions in primary Support for the educational structures 23 Tuendele primary schools of Mbuji Mayi 2 & 3 subdivisions. targeted by IGA in order to improve the schools 2 sub- Introduce the audit culture for management and transparency of public division in the transparency in school management, finances in schools commune Improve the management and transparency of Bipemba; EP Luaba of public finances in primary school. nya and EP of June 30 from the sub-division of Mbuji Mayi 3 in the commune of Dibindi

January 23 DPS Provincial Health Meeting of the DPS with donors: Follow-up IGA will need to clarify its health sector Division of the recommendations of the provincial action plan for 2020 steering committee, preparation of the annual governance plan, exchanges on universal health coverage January 23 Lubumbashi PROVED of Haut- Participation in the education cluster Make an inventory on the holding of the Katanga 1, Jean meeting organized by the Provincial meetings in 2019. Modeste Bulaya, Directorate of EPSP. For IGA, we noted training in school audit members of the for the benefit of itinerant inspectors and Education Cluster, the conduct of the audit in the targeted composed of local schools had been relayed by Ms. Ippaf, the NGOs and Technical collaboration between the inspectors’ and Financial office and IGA, and the second round of Partners who work community score cards. in the sector, UNICEF

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MEETING DATE LOCATION STAKEHOLDER KEY TAKE- AWAYS ACTIONS FOLLOW-UP (JANUARY- MARCH) January 23 Likasi Local authorities: the Provision of 200 benches by the Ville of Equipment of school benches. Mayor, heads of the Likasi to the primary school partner of IGA 2 education divisions Maendeleo of Likasi, teachers, parents and pupils, businesses. January 25 Kamanyola primary COPA and COGES Role and Responsibility Training Support for implementation school January 27 -28 Kabala Mukeba and Support for audit actions in the primary Support for the educational structures Tshishimbi primary schools of the sub-division of Lupatapata targeted by IGA in order to improve the schools Introduce the audit culture for management and transparency of public transparency in school management, finances in schools Improve the management and transparency of public finances in primary schools. January 28 Single Window Ms. Exchanges on the preparation of the Mrs. Marguerite Moj Ziya agrees to Business Creation Marguerite Moj Ziya study to identify the potential of PPPs in make appointments for the Consultant Office Provincial Director the ETD Kolwezi town hall with the members of the FEC and gave us of the Single Window the list of economic groupings of the FEC for Business Creation January 28 - Great Hall of the Bugobe and Ludaha Community Score Card Workshop Analyze the scores of second round of 30 Parish of Kabare health centers community score cards

January 29 Bukavu IHP Mega IHP Coordinator, Meeting to prepare for the arrival of a Bring the various USAID partners to make office TETRATEC USAID team from February 5 to 7 of the useful arrangements for active participation current year, led by the head of the Mother in the technical exchanges planned by the and Child Health department , Ms. Gate . said delegation in the aforementioned field. January 29 - Likasi The traveling Second stage of support for school audit in This activity enabled the traveling 30 inspectors of Likasi 1 targeted schools Likasi inspectors to formulate new & 2, The directors recommendations for the audited school and members of entities which will be followed by the IGA COGES of project and the inspection pools EP Maendeleo 1 and concerned. EP 4 Mapinduzi.

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MEETING DATE LOCATION STAKEHOLDER KEY TAKE- AWAYS ACTIONS FOLLOW-UP (JANUARY- MARCH) January 30, IGA office Mr Ngwej Khoj Request for IGA support for the The Head of Office must present us with a 2020 Director of Planning, popularization of the Local Development specific request for this support, with Kolwezi Plan reciprocal responsibilities

January 30 1 Manika primary COGES Geopoll data collection Follow-up to the investigation report school

January 30 - Bakwa Kalonji Nkwadi and Kangu Support for audit actions in the primary Support for the educational structures 31 primary schools schools. Introduce the audit culture for targeted by IGA in order to improve the transparency in school management, management and transparency of public Improve the management and transparency finances in schools of public finances in primary school. January 31 - Great hall of the 2 Mulengeza and Community Score Card Workshop Analyze the scores of second round February 3 parish of Kabare Mubanda primary community cards produced schools February 3 Office of the CSO Jacques Zama Discussion on the preparation of the study We identified together the Team leaders of Forces Vives to identify the potential of PPPs in Kolwezi the thematic groups to be involved in this study February 3 IGA office, Kolwezi Ngwej Khoj Discussion on the study to identify the He will identify the services to be involved Director of Planning, potential of PPPs in Kolwezi in this study Kolwezi February 3 IGA office, Kolwezi CSO partners Discussion on the study to identify the Each partner will examine what is feasible (CIDECO, CDJP and potential of PPPs in Kolwezi at their level for the identification of PPPs REPAFE) February 03 - Lubumbashi ETD Katuba staff, Workshop to update the mapping of actors The mapping of actors in Katuba in 07 neighborhood in the Commune of Katuba Lubumbashi will be updated. leaders, CSO members, COPA and CODESA members February 03 Lubumbashi IHP Mega Regional Meeting to identify a mechanism to Identify the means to facilitate the change Director, Dr implement change actions in the health actions that have been proposed Ndalambo Kanku sector. on the construction and rehabilitation of health centers and the regular supply of these health centers with essential drugs. The drugs delivered to the Health

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MEETING DATE LOCATION STAKEHOLDER KEY TAKE- AWAYS ACTIONS FOLLOW-UP (JANUARY- MARCH) Zones by IHP will be transported by IGA Lubumbashi to the targeted health centers.

February 3 Kananga Bourgmestre, Deputy House Inform the Commune about the mapping Bourgmestre, process Ndesha partner CSOs February 7 Kananga Meeting with the ADECKA / OSC interface office Share with the interface CSOs the content partner CSOs of Nde of the terms of sha reference, the methodology to be followed and the criteria for this updating in order to allow them to determine the Axes and the Groups. February 4 - 8 Olame Center, ETD, CLD team, Updating the cartography of influential Identify influential actors around IGA target Kadutu and Office of 1 Nyamugo and actors within Kadutu schools and health centers the Cimpunda Nyakaliba primary Quartier schools and Maendeleo and Nyamugo health centers February 5 - Mbuji Mayi CS, CODESA, Collection of telephone numbers of Organization of SMS survey surveys 25 Schools, IGA target patients of health centers and parents of with GeoPoll COPA in the target primary schools of IGA. Commune of Bipemba February 6 Ngweshe: Food for the Hungry Participation in the restitution workshop of Follow the development activities Multipurpose room (FH), ETD, the results of the monitoring mission of the implemented in the Chefferie of the Ngweshe partner CSOs activities implemented by FH in Ngweshe in of Ngweshe through its CARG. Chefferie its second program Tuendelee Pamoja II February 6 IGA office CSO partners Workshop preparation meeting for Each partner CSO will propose the actors (CIDECO, CDJP and updating the stakeholder mapping in the and their neighborhoods to participate in REPAFE) ETD of the Kolwezi City Council this workshop February 7 Bukavu: IHP office Breakthrough Action, Meeting to share the advocacy themes Present the advocacy themes to the IHP IHP and IGA identified in the health sector Office in anticipation of possible support for supply of medicines and medical materials

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MEETING DATE LOCATION STAKEHOLDER KEY TAKE- AWAYS ACTIONS FOLLOW-UP (JANUARY- MARCH) February 7 IHP Lualaba Office Dr Examine IHP's potential to bring together The Director will review his annual Jean Ngoy Provincial civil society actors to support citizen planning before going back to the hierarchy Director of IHP advocacy in the health sector February 10 - Ndesha Meeting with local CSO ADECKA headquarters Completion of the update of the 14 leaders where our stakeholder mapping in Ndesha target schools and health centers are located, representatives of our three partner CSOs, members of COPA and CODESA February 10 - Great Hall of the CARG, Lubala and Update of stakeholder mapping Identify influential actors around CARG, 14 Basile Hotel, 2 Walungu primary IGA parner schools and health centers Ngweshe schools, and Nyandja and Lurhala health centers February 10 - Commune Dibindi ETD Update of the map of the actors in the Support prepared actors (social 14 of Dibindi, Mbuji May representatives Commune, and update the database of responsibility structures and interface i CODESAs of influential people within communities and CSOs) to report to their respective Chrétien influential actors around schools and health communities through a process of and Sankay health centers community mobilization using the Popular centers, Expression Tribunes (TEP), Public Luabanya and June 30 Audiences (PA), citizen forums, actions of schools’ COPAs, accountability and citizen control including partner CSOs and advocacy at local level. community leaders

February 11 - Lubumbashi and The participants Identification of the potential of Public- Lead the identification of PPP potentials in 14 Likasi were made up of Private Partnerships in the Commune these ETDs public sector actors, of Kampemba and Likasi ETD managers, representatives of private companies and representatives

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MEETING DATE LOCATION STAKEHOLDER KEY TAKE- AWAYS ACTIONS FOLLOW-UP (JANUARY- MARCH) of civil society organizations.

February 14 Lubumbashi Provincial 4th and last approval of the guide to the Presentation of comments and Governor, represent management of the mining royalty at the contributions from the various groups in ed by his Cabinet provincial level with all the actors plenary before unanimous validation of Director, 93 people the guide. including members of the provincial government, the provincial assembly, ETD delegates from the province, members of CSOs and the civil society consultation framework, services public authorities and technical and financial partners based in Lubumbashi, in this case FAO, GIZ, Belgian Technical Cooperation and World Vision. February 14 - Likasi 50 people from the Multi-actor support workshop for changes Support ETD actors working in the 15 Ville of Likasi, from in Likasi education and health sectors to draw two sub-divisions of inspiration from successful sectoral Likasi 1 and 2, from experiences within the framework of IGA the Likasi Health to bring about changes in all other areas. It Zone, from two is a question for the sectoral actors of primary pools Likasi sharing the mechanisms of success in order 1 and 2, members of to seek the ways and means of their COPA and COGES reproduction. of Mapinduzi 4 primary schools,

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MEETING DATE LOCATION STAKEHOLDER KEY TAKE- AWAYS ACTIONS FOLLOW-UP (JANUARY- MARCH) Maendeleo1, Mapinduzi 5 and Kampanda, delegates of the coordination of Catholic and Methodist schools, the members of the interface CSOs, the Head Nurses and the representatives of the CODESA of the CS Simba and Kupulu ka , the community leaders around the schools and health centers supported by IGA. February 17 - Our Lady of Fatima 55 workshop Updating of the stakeholder mapping in the CSOs will have to work with these actors 21 Room, Kolwezi participants: (City ETD of the Kolwezi in their civic advocacy actions Hall, Communes, Quartiers, CSOs, community leaders) February 17 - Likasi 49 participants from Likasi stakeholder update workshop Update of the mapping of actors and 21 civil society community leaders of Likasi. organizations, COPA and CODESA, structures stemming from the City of Likasi, Heads of the Quartiers surrounding schools and health centers targeted by IGA. February 17 - Great Hall of the CARG, 2 Mulengeza Update of the actors' mapping Identify influential actors around CARG, 21 Parish of Kabare and Mubanda primary IGA target schools and health centers schools

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MEETING DATE LOCATION STAKEHOLDER KEY TAKE- AWAYS ACTIONS FOLLOW-UP (JANUARY- MARCH) and Bugobe and CS Ludaha health centers February 17 – Bakwa Kalonji Bakwa Kalonji Update the database of influential people Support prepared actors (social 21 Chefferie the within communities following the responsibility structures and interface CODESAs of mapping of the ETD environment; update CSOs) to report to their respective Lukalaba West the mapping of influential actors around communities through a process of and Kalonji South hea schools and health centers community mobilization using the Popular lth centers, the Expression Tribunes (TEP), Public Kangu and Audiences (PA), Forums citizens, actions of Nkuadi health accountability and citizen control including centers advocacy at local level. partner CSOs and other active CSOs and community leaders February 17 Commune of Kananga Meeting with the Office of the Commune Opening of the workshop on updating the Bourgmestre cartography of the influential actors of the ETD

February 17 Commune of Kananga Meeting with the Civil Registry Hall, Completion of the update of the heads of the Quartiers stakeholder mapping in Kananga Commune in Kananga Commune where our target schools and health centers are located, the representatives of our three partner CSOs, the members of COPAs and CODESAs February 21 Commune of Kananga Meetings with head At the headquarters of these Health Inform them on the collection of health nurses of Nkufulu, Centers data for the work of GeoPoll

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MEETING DATE LOCATION STAKEHOLDER KEY TAKE- AWAYS ACTIONS FOLLOW-UP (JANUARY- MARCH) Katoka 2 and Ndesha 2 health centers.

February 24 Kolwezi Mr Jacques Masengo In the company of the Consultant to The Deputy Mayor empowered the Head Deputy Mayor of identify the potential of PPPs in the City of of the Office 1 to support IGA in this study Kolwezi Kolwezi February 24 Kolwezi Mr Didier Kambol N In the company of the Consultant, for We worked out the contact calendar goy (Head of Office exchange on the study to identify the together and listed the services and people 1) potential of PPPs in the City of Kolwezi to contact and Mr Ngwej Khoj (Office Manager / Planning) February 24 Single Window Ms. Gathering of ideas and finalization of the list The Consultant met with the people Business Creation Marguerite Moj Ziya of actors to meet for the study of concerned Office Provincial Director identification of the potential of PPPs of the Single Window for Business Creation February 25 Kananga Meeting with the Nganza offices Inform the ETD of the implementation Bourgmestre of of mapping to update the database of the Nganza, Mr LUBOY influential actors. February 24 - Kabala Secteur Mukeba and Tshishim Update the database of influential people Support prepared actors (social 28 bi health center responsibility structures and interface within communities following the mapping CODESAs, Mukeba CSOs) to report to their respective and Tshishimbi prima of the ETD community. communities through a process of ry school COPAs, Update the mapping of influential actors community mobilization using the Popular partner CSOs and around schools and health centers Expression Tribunes (TEP), Public others influential and Audiences (PA), Forums citizens, actions of active CSOs and accountability and citizen control including other community advocacy at local level. leaders February 25 IGA office, Kolwezi Mr Yav Mutshail, Monitoring of data collection (telephone A week later, receipt Chairman of the numbers) for the GeoPoll study of duly completed forms Kasulo CODESA

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MEETING DATE LOCATION STAKEHOLDER KEY TAKE- AWAYS ACTIONS FOLLOW-UP (JANUARY- MARCH) February 26 Kasulo Health Cente Staff of the Kasulo Monitoring of data collection (telephone A week later, receipt of completed files r health center numbers) for the GeoPoll study

February 27 Manika Market Healt Mr Mwa ba Kalala : Monitoring of data collection (telephone A week later, he came to drop us off at the h Center President of numbers) for the GeoPloo study office with a few completed forms CODESA Manika health center February 28 Marguerita Room, Mayor of Kolwezi, Closing day and presentation of the The stakeholders concerned are awaiting Kolwezi the various state and preliminary results of the study to identify the Consultant's report for any useful non-state actors the potential of PPPs in Kolwezi purpose with the Kolwezi City Council involved in the study on PPPs February 29 Kasulo Health Cente CODESA members Inventory of the implementation of CS CODESA agrees to get more involved in r, Kolwezi of support and accompaniment plans the management of the health center the Kasulo health are a March 1 - 3 Bukavu Respective offices of Information and exchange meetings on the To reassure ourselves of the level of public, private and activity of studying the identification of PPP understanding of the concept of PPP, and of civil society partners, potentials in Kadutu. their contributions to the study by actively Governorate, participating in it. Provincial Assembly, Kadutu and Bralima March 2 - 4 Immaculata room, 25 participants from Training workshop of Management The IPP and the Inspools will follow up this Kolwezi 7 primary schools in Councils (COGES) of primary schools in training with these schools the Communes Kolwezi on the financial and accounting of Manika and Dilala, management of a school 2 itinerant inspectors and 2 delegates from the CSOs: CSJ CDJP. March 2 -11 Kananga Head nurses from At the health centers Reason: Withdrawal Tudikolele, of Geopoll health form Nkufulu, Kalemba, and Salongo Muimba,

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MEETING DATE LOCATION STAKEHOLDER KEY TAKE- AWAYS ACTIONS FOLLOW-UP (JANUARY- MARCH) March 5 Nganza, Kananga Deputy Bourgmestre, Commune offices Nganza Contact the authorities to explain the TDR and practical process control updating the mapping and delisting of heads of area for this activity March 5 Nganza, Kananga Bourgmestre, Commune offices Nganza Contact the authorities to explain the TDR and practical process control updating the mapping and delisting of heads of area for this activity March 10 Nganza, Kananga Director 1 Nganza 1 Nganza primary school Reason: Withdrawal primary school. of Geopoll education form

March 2 - 6 Bipemba, Mbuji Mayi Commune Update the database of influential people Support prepared actors (social of Bipemba, Bon responsibility structures and interface within communities following Berger and Christ CSOs) to report to their respective Roi CODESAs the mapping of the ETD environment ; communities through a process of Tuendele and Mutom Update the mapping of influential actors community mobilization using the Popular bo Kaci around schools and health centers Expression Tribunes (TEP), Public schools, partner Audiences (PA), Forums citizens, actions of CSOs and other accountability and citizen control including influential and active advocacy at local level. ETD CSOs Pool of community leaders in the municipality of Bipemba March 3 - 18 Mbuji Mayi ETD Bipemba , Preparatory work sessions for the multi- Multi stakeholder workshop organization Educational Division, actor support workshop: contacts, COPA, COGES of explanation and sharing of terms of the Tuendele schools reference with stakeholders, various , COPAs, and meetings for coaching on presentations, education partner deposit and signature of invitations, CSOs distribution of invitations and follow-up March 12 Commune of Manika Mr Franck Maula, Exchange on the multi-stakeholder The Bourgmestre instructed the Head of Bourgmestre workshop for changes within Office to monitor the preparations for this ETDs Kasulo health center as a concrete workshop case, scheduled from March 26 – 27.

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MEETING DATE LOCATION STAKEHOLDER KEY TAKE- AWAYS ACTIONS FOLLOW-UP (JANUARY- MARCH) March 12 Commune of Manika Mr François Livaka: Discussion on the multi-stakeholder The Head of Office promised to give us his Chief Administrator workshop for changes within ETDs, with main interventions in the construction of Kasulo health center as a concrete case the building of the Kasulo health center scheduled for March 26 – 27 March 16 Commune of Manika Mr François Livaka: Discussion on the multi-stakeholder Finalization of discussions with the Head of Chief Administrator workshop for changes within ETDs, with Office on the progress of this workshop Kasulo health center as a concrete case scheduled for March 26 – 27 March 16 Kasulo Quartier Mr Kasulo Head of Discussion on the multi-stakeholder The Head of the Quartier will get involved Office the Quartier workshop for changes within ETDs, with and give us his main interventions in the Kasulo health center as a concrete case construction of the building of scheduled for March 26 – 27 the Kasulo health center March 16 - 21 KANANGA The 10 Directors and Hall meetings session work for support regarding chairmen of the ACCELERE! 1 the implementation of activities planned in COPAs of the target the recovery plans and accompanying plan schools COPA

March 16-17, Lubumbashi Support for Niche and Bukama health The various recovery plans for the health 2020 centers in Katuba Health Zone in the centers developed by the partners process of supplying essential drugs following the activities of the Community Score Card (community sc ore card ) which were carried out with the support of IGA-USAID had taken over the supply of essential drugs as a priority for all health centers. The technical team of the

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MEETING DATE LOCATION STAKEHOLDER KEY TAKE- AWAYS ACTIONS FOLLOW-UP (JANUARY- MARCH) IGA office had organized meetings to strengthen the capacities of the staff of the health centers to draw up requisitions to obtain the drugs supplied by IHP to the health zones. March 16 - 18 Mbuji Mayi Target primary COGES training workshop on financial and Continue to support the educational schools in the accounting management: contribute to structures targeted by IGA with a view to Commune of Dibindi : improving quality services at school. improving the management and Luabanya and 1 June transparency of public finances in schools 30. March 17 IGA office and by Ms. Matilda Mujinga Exchange on the multi-stakeholder Officials of partner CSOs have promised to phone (Chairperson of workshop for changes within ETDs, with get involved in the smooth running of this CIDECO), Ms. Kasulo health center as a concrete activity Aimée Manyonge case, scheduled from March 26 to 27, 2020. (Chairperson of REPAFE) and Suzanne Matemb (Dir ector of JPEC) March 17 Kasulo Health Cente The Chief Doctor, Exchange on the multi-stakeholder These actors have promised to get involved r head nurse and workshop for changes within ETDs , with and give their contributions in writing in administrator of CS Kasulo as a concrete case, scheduled the construction of the CS building Kasulo health center from March 26 to 27, 2020. in Kasulo March 20 - 23 Mbuji Mayi Commune Multi-stakeholder workshop in Bipemba. Supporting ETD and actors working in the The main objective was to support the education, health and economic growth of Bipemba; actors of the ETD working in the sectors of sectors as well as CSOs, communities and Influential people or education, health and economic growth to the media to operationalize the mechanism community leaders draw inspiration from the successful of change validated following the sharing of members of the sectoral experiences within the framework sectoral experiences successful in the of IGA to bring changes in all other areas. It context of IGA to influence changes within community around is a question for the sectoral actors of public structures. schools and health sharing the mechanisms of success in order centers to seek the ways and means of their in Mbuji Mayi ; reproduction.

The educational divisions and health

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MEETING DATE LOCATION STAKEHOLDER KEY TAKE- AWAYS ACTIONS FOLLOW-UP (JANUARY- MARCH) zones Itinerant Inspectors Mbuji May i 2 & 3; CODESA, head nurse. The COPAs and COGESs of partner schools, partner CSOs and umbrella CSOs in Kasai Oriental March 21 Kasulo Health Cente Kasulo CODESA Participation in the monthly meeting of The Chairman of the CODESA has r CODESA and Exchange on the multi- promised to get involved and give written stakeholder workshop for changes pleadings led by Codesa for the purchase of within ETDs, with Kasulo as a concrete the plot and the construction of the case, scheduled from March 26 to 27 building of the Kasulo CS March 24 - 25 Olame Center, Kabare, Ngweshe an Exchange of experience on financial Discuss best practices for managing ETD Kadutu d Kadutu ETDs management and the budget process in finances IGA targets the ETDs South Kivu March 24 - 27 Hotel Les Rosiers CLD and Coherence Technical support for CLD members and Mobilize all CDL actors and frameworks Katana, Kabare Framework the Chefferie of Kabare to plan consistency for consistency of plans around the PDL of framework Kabare March 27 IGA office Ms. Suzanne Preparation of the financial evaluation of CDJP will prepare all the documentation Matemb Director of CSOs beneficiaries of IGA grants required for this purpose the CDJP March 30 1 Manika primary COPA Preparation of the evaluation of the COPA To stop an approach in order to carry out school, Kolwezi support and school recovery plans the actions pending.

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MANAGEMENT AND ADMINISTRATIVE ISSUES

SUBMITTED DELIVERABLES During this quarter, the following deliverables were submitted and/or approved:

• DRC IGA FY20 Q1 Quarterly Report and Revisions • DRC IGA Year 4 Work Plan Summary in French

PROVINCIAL OFFICES USAID IGA established its office in Butembo, which has been operational since 1 January 2020. In Goma, USAID IGA received an old vehicle, a Nissan Hardbody dated 2009, from the USAID-funded project, implemented by Counterpart. This vehicle was sent by road to the USAID IGA office in Butembo where it is assigned.

MONITORING, EVALUATION, AND LEARNING This quarter IGA continued revisions to the annual monitoring, evaluation and learning plan (AMELP) according to USAID feedback and included the new change log data, as well as further cleaning and more in-depth analysis of the data. The evolving situation as a result of the COVID-19 pandemic has impacted project activities and consequently data collection.

AMELP This quarter, IGA submitted revisions to the AMELP which are currently pending approval. Revisions to the AMELP included significant changes to the majority of the PIRS as they were no longer well adapted to the current context of the project. Neither the definitions nor the targets of many of the original AMELP indicators reflected IGA’s current reality. The PIRS were also revised to address imprecise language in the original PIRS. IGA’s current operating environment may also require slightly different data. Indicators have been revised to allow for flexibility to adapt to on-going and developing realities as they become necessary, by modifying the disaggregations. It is important to note that most of the new indicators have historical data available and are variations of previous indicators or are for new activities to begin this year. As such, comparing the data collected going forward should not be an issue. Consequently, some MEL activities this quarter were also oriented to preparing available data or developing strategies for collection to backfill this information so as to provide a new life-of-project table of results.19 As program specialists in the field are now being placed, an accelerated data collection plan to collect the backfill data will be implemented as soon as possible, pending the evolution of the current COVID-19 situation20.

19 Note however, that this report uses the old indicator set pending approval of the revised AMELP 20 Some staff may not be able to get to their posts until some flights have been restarted

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CHANGE LOG DATA During this quarter’s cleaning and analysis of data, the M&E team noted a few cases where field staff need more guidance on describing results in specific and more concrete terms. In these cases, the data will be verified, corrected or clarified with the help of the new program staff in the field during Q3 and then another analysis will be performed to ensure that the data is of the highest quality and the most accurate. The form and instructions for data collection will be modified to prevent these issues going forward. Additionally, focus groups will be conducted with each structure to determine most significant change whereby the stakeholders will determine which of these changes represents the greatest impact, for example transparency, quality of services, etc. This will help the project determine which kinds of changes are the most meaningful and helpful for the communities. Briefly, 480 individual changes/improvements were observed from the beginning of the project to the end of FY2020 Q221. Of these, 393 were in the health and education structures22: health centers, CODESAs, schools and COPAs. A more in-depth look at these two sectors follows:

BY SECTOR Health Education Average/ Province23/ETD # of structures # Changes # Changes Average/ Structure Structure Haut Katanga 8 33 4.1 61 7.6 Katuba 4 15 3.8 30 7.5 Likasi 4 18 4.5 31 7.8 Kasaï Oriental 16 73 4.6 58 3.6 Bakwa Kalonji 4 19 4.8 17 4.3 Bipemba 4 26 6.5 18 4.5 Dibindi 4 13 3.3 8 2.0 Kabala 4 15 3.8 15 3.8 Lualaba 4 11 2.8 13 3.3 Kolwezi 4 11 2.8 13 3.3 South Kivu 12 72 6.0 72 6.0 Kabare 4 22 5.5 21 5.3 Kadutu 4 17 4.3 24 6.0 Ngweshe 4 33 8.3 27 6.8 Total 40 189 4.7 204 5.1

Although the overall averages are not very different – 4.7 changes per structure for health and 5.1 for education – there is quite a bit of internal variability. It is likely that the starting point for health and education varies from ETD to ETD, some being stronger in one sector or the other before the project start. Sud Kivu is the most consistent although Haut Katanga does best on education, whereas Lualaba

21 Limited data was added after FY2019 due to delays in staffing 22 The partner CSOs are not counted here 23 Kasaï Central will be done in Q3

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is the lowest, as there is only one ETD. Of all the ETDs, Ngweshe is the standout. There is a possibility that as more data is collected some of these differences will even out. BY STRUCTURE TYPE

HEALTH EDUCATION # OF # AVERAGE/ STRUCTURE/PROVINCE # CHANGES AVERAGE/ STRUCTURE STRUCTURES CHANGES STRUCTURE CODESA/COPA 20 78 3.9 78 3.9 Haut Katanga 4 13 3.3 21 5.3 Kasaï Oriental 8 31 3.9 22 2.8 Lualaba 2 3 1.5 6 3.0 South Kivu 6 31 5.2 29 4.8 Health Center/School 20 111 5.6 126 6.3 Haut Katanga 4 20 5.0 40 10.0 Kasaï Oriental 8 42 5.3 36 4.5 Lualaba 2 8 4.0 7 3.5 South Kivu 6 41 6.8 43 7.2 Total 40 189 4.7 204 5.1

Health centers and schools show more changes than CODESAs and COPAs. This is not surprising, however, as the CODESAs and COPAs are, in many instances, advocating for change at the health center and school level. Changes at the schools are particularly high in Haut Katanga. PERCENTAGE OF CHANGES IN HEALTH CENTERS AND SCHOOLS INITIATE/ADVOCATED BY THE COMMUNITY

HEALTH CENTERS SCHOOLS # # % BY # INITIATED % BY PROVINCE INITIATED CHANGES COMM CHANGES BY COMM COMM BY COMM Haut Katanga 20 6 30% 40 11 28% Kasaï Oriental 42 16 38% 36 8 22% Lualaba 8 2 25% 7 1 14% South Kivu 41 11 27% 43 9 21% TOTAL 111 35 32% 126 29 23%

The CODESAs seem to be more successful at convincing the health centers to make certain changes compared to the COPAs in schools. In general, CODESAs were able to initiate approximately a third of the health center changes and the COPAs about a quarter of the school changes. Note in particular that the CODESAs in Kasaï Oriental were able to initiate or advocate for almost 40% of the changes observed in the health centers.

These figures seem to indicate that USAID IGA is having a positive impact on the CODESAs and COPAs ability to advocate for their own interests in the community to seek improvements in the government structures.

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BY TYPE OF CHANGE (HEALTH)

CATEGORY I CATEGORY II CATEGORY III (ACCESS TO SERVICES) PROC PRACT ATTI- TRANSPA- ACCOUNTA INCLU- PARTICI- ADVO- AVAIL- ACCESS- QUALI EFFI- ESS ICE TUDE RENCY BILITY SIVITY PATION CACY ABILITY IBILITY TY CIENCY CODESA 5 59 12 14 5 4 13 30 Haut 9 3 2 1 6 Katanga Kasaï 1 21 8 5 1 1 10 9 Oriental Lualaba 3 2 South 4 26 1 7 4 3 2 13 Kivu Health 3 78 12 53 8 3 1 2 2 44 22 2 Center Haut 1 13 2 10 1 1 7 3 Katanga Kasaï 2 24 6 21 4 1 16 9 Oriental Lualaba 6 1 5 2 3 1 South 35 3 17 1 3 1 2 14 9 2 Kivu GRAND 8 137 24 67 13 7 14 32 2 44 22 2 TOTAL

BY TYPE OF CHANGE (EDUCATION)

CATEGORY I CATEGORY II CATEGORY III (ACCESS TO SERVICES) PROC PRACT ATTI- TRANSPA- ACCOUNTA INCLU- PARTICI- ADVO- AVAIL- ACCESS- QUALI EFFI- ESS ICE TUDE RENCY BILITY SIVITY PATION CACY ABILITY IBILITY TY CIENCY COPA 4 30 43 12 5 19 24 Haut Katanga 2 7 12 5 1 3 9 Kasaï Oriental 14 8 4 3 8 1 Lualaba 1 1 4 1 1 South Kivu 1 8 19 3 1 7 13 School 11 72 18 46 14 4 4 5 21 26 6

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Haut Katanga 5 22 6 14 4 1 1 1 8 7 1 Kasaï Oriental 2 22 2 14 4 2 2 3 9 1 Lualaba 5 1 3 1 1 1 1 South Kivu 4 23 9 15 5 1 4 10 9 3 GRAND TOTAL 15 102 61 58 19 4 23 29 21 26 6

Note that any one change can fall into more than one type, particularly across categories. So the sum across types of change is higher than the total number of changes. The patterns between health centers and schools are very similar. The biggest differences are more improved attitudes in COPAs compared to CODESAs and more improved accessibility to health centers than schools. The latter is explained by the fact that improved accessibility is usually due to improved fees. Since school fee systems have changed and are mostly free, this is now more relevant to health centers.

In Category I types of change, by far the most are improvements in practices. In other words, roles and responsibilities were perhaps known but not followed. In Category II, it appears that it might be easier to improve transparency than accountability. It doesn't seem likely that governance interventions will have much impact on availability or efficiency of services; this also seems logical as those tend to be more specific to sectoral technical expertise. But it is noteworthy that project interventions are having an impact on accessibility and quality – the latter being mostly infrastructure improvements by the community and the former improved fee systems as noted.

However, these could change with more data and as the project focuses on significance with the stakeholders. Other MEL activities, in addition all of the above, included routine support for activity monitoring. This included guidance to the provincial teams, quality assurance of draft reports and the processing of the supplied data using Excel spreadsheets.

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SPECIAL EVENTS FOR NEXT QUARTER 1. Workshops for carrying out the Local Development Plan in the new ETDs through the multi-actor process; 2. Support for carrying out activities related to economic growth in Butembo, Nord Kivu; 3. Award and implementation of grants; 4. Support and training in planning and budgeting in new ETDs.

HOW USAID IGA HAS ADDRESSED A/COR COMMENTS FROM THE LAST QUARTERLY OR SEMI-ANNUAL REPORT USAID IGA received the following comments from USAID A/COR on the project’s FY20 Q1 Quarterly Report:

TEXT COMMENT RESPONSE

The construction of a guest house at Mpofi, Isn’t this concerning? How IGA will raise the matter with all which had not been identified as a priority will DAI try to remediate to? concerned project, was also completed at a cost of $6,060. With technical support from USAID IGA a The report went backward? This was a report on the revenues revenue report for the first half of 2019 was Or you meant 2020 received for that period prepared, showing a total of $125,580. Due to TIP sanctions, preparations for the In the past we used CSO has PBG was authorized to make in-kind grants program was deferred, and it was interface? This could not be grants to the ETDs. IGA hopes to do determined to proceed with grants for civil applied. We would still not be the same, but can use the civil society society. Now that the sanctions have been able to directly provide route if necessary. lifted, the situation will be reviewed in light resource to ETDs even of the results of the civil society grants, and without sanctions the availability of funds. Activity 7.3 Support the revitalization How does DAI planning to Although the Economic Development and support of CARGs catchup on the delay. This is Advisor was unable to play an active No activity was undertaken during the the second activity that did role, the Sud-Kivu office manages the quarter due to the sickness of the economic not take place due to the day-to-day support for the CARGs. development advisor. serious illness of the staff. Although the CARGs have been Does it mean that the reconstituted, as reported earlier, Advisor has no backup within their contribution seems to be limited. the project team? It is likely their contribution to project outcomes should be evaluated, and will ask the economic growth consultant starting in March to look at this. Activity 9.1 and 9.2 Community Score What were the results of IGA plans to prepare an overview of Cards: Health Centers and Schools both set of Score Cards the results of the score cards session? Any common workshops as we think that there are challenge or trends? Anything useful lessons, particularly by emerging from one of them comparing the results of the first and second round of score cards.

Community Score cards schools, second The level of information for In order to make reading easier, IGA round similar activity in different included the first activity in detail up provinces is different in the front, and the reported subsequent same report. Is there due to events in a more summary form. Also, the quality of source in order to make the reading less

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TEXT COMMENT RESPONSE

information to draft the repetitive, the presentation is slightly report? Doesn’t DAI use a varied between the different events. In similar template for reporting view of the large number of similar events? Or was that events, IGA could use a table to deliberate choice from the present the data. redactor of the report It should be noted that there are still Did DAI investigate the That is an important point and will be difficulties at the community level for reason? I receive a draft of investigated further. effective ownership of the community Impact Evaluation Midline scorecard process in the two Communes of Report, it seems to confirm Bipemba and Dibindi. this as well. Is there any issue with the approach? What could be the reason for such lack ownership and understanding of the process

Haut Katanga Not match information on As stated above, we are going to The second generation scorecard workshop the result of the activity prepare a detailed report on the score for the Mapinduzi 4 and Maendeleo1 primary card workshops to supplement the schools in Likasi took place from November report we included in the FY2019/Q3 7 – 9 with the same range of stakeholders as report. above. It was attended by 48 people, including 15 women. Promoting Champions What are women issue that We have been supporting leadership Men who willingly work cooperatively were considered as part of roles for women in civil society, for alongside women can already be the implementation this example in the facilitation of score characterized, in the highly patriarchal DRC quarter cards workshops. context, as gender equity champions. They can be supported so that they can play a major role in changing attitudes. USAID IGA will collaborate with When does DAI expect to We plan to hold an in-depth ACCELERE! 2 in deciding whether and how come up with a consensus on consultation on the education support can be given with these new the focus in education sector, component with the ACCELERE!s and circumstances. we are running out of time other stakeholders in the next two months

IGA collaborates with the SPR project When did the meeting take There were no meetings during the through quarterly meetings of USAID place quarter. project implementation partners in South Kivu (Mercy Corps, MSI, Tetra Tech, FH, DAI, Alert International) on respective projects for coordinated and complementary actions across intervention areas. USAID IGA has collaborated with DFAP in Did this activity take place There were no meetings during the the implementation of CARG revitalization last quarter? I understand the quarter. activities of Ngweshe and invited them to IGA Advisor was out sick participate in economic growth activities (particularly the Institutional Analysis and Development Roadmap of the Ngweshe CARG).

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ANNEXES

ANNEX A. GEOPOLL RESULTS

ANNEX B. COMMUNICATION MESSAGES

ANNEX C. SUCCESS STORIES

USAID.GOV IGA QUARTERLY REPORT – Q2 FY2020 | 53 GeoPoll surveys: latest trends

1. The surveys GeoPoll has now completed four surveys in February and October 2018, May 2019 and December 2019/January 2020. These are referred to as Survey 1, 2, 3 and 4 respectively in the graphics below.

The ETDs included in the sample are: Kolwezi (Ville) – Lualaba Katuba (Commune) – Haut Katanga Likasi (Ville) – Haut Katanga Kadutu (Commune) – Sud Kivu Ngweshe (Chefferie) – Sud Kivu Kabare (Chefferie) – Sud Kivu

The initial concern was the over-representation of young people, especially males, in the sample. By the time the second survey was undertaken, this error had been corrected, and GeoPoll claimed that the samples were a reflection of national demographics as far as sex and age were concerned.

However, this change did not address a different concern, namely that while the respondents were drawn from the ETD as a whole, the vast majority would have had no access to the services being provided by USAID IGA two partner health centers and schools. For example, there are typically about 35 health centers and about 225 primary schools in each ETD. With a sample of 200 respondents in each ETD, the chances of a respondent experiencing change in a USAID IGA partner school or health center were negligible. This meant that, for better or worse, no change revealed in the survey could be attributable to USAID IGA.

It was therefore decided to take the sample directly from users of the partner facilities. Schools will provide the phone number of the parents from which the sample can be taken. For health centers, patients will be asked to provide their phone numbers when they present themselves for treatment and the samples will be taken from those lists. The results of these surveys should be available for inclusion in the next quarter.

In this quarter therefore we only have the results of the local government surveys. Questions were asked about eight aspects that fall under under three categories: • Local Government Services • Perception of governance • Taxation and corruption

Local Government Services • How satisfied are you with the quality of the local markets in your area? • How satisfied are you with the quality of the roads and drains in your area? • To what extent does local government encourage the growth of small businesses? • How satisfied are you with the level of security in your area? • Are local government services in your community better or worse than they were 5 years ago?

Perception of governance • Are you satisfied that local government's expenditure meet the citizens’ needs?

Taxation and Corruption • How would you rate corruption as a problem in your community? • Are you ever asked to give informal payments to reduce the tax amount owed?

2. Highlights The results for roads have shown a marked decline, with Kadutu showing the worst results. The scores for roads and security remain relatively poor, while markets, after a poor start, have achieved better results.

There has been an overall decline in respondents’ scores in the question “To what extent does local government encourage the growth of small businesses?” This underlines the need for USAID IGA to increase its support in this sector.

There has been a decline in the numbers who think corruption is a problem in their community, from over 70% in the first survey to about 58% in the most recent one, though it remains a matter for concern. Kadutu is the ETD with the worst scores in this respect.

About 63% of the respondents had been asked for “informal payments” to reduce the amount that they would pay for taxes, but paradoxically Kadutu scored lowest in this respect.

Direct attribution to the work of USAID IGA is not possible. However there are indications that it is making an impact as evidenced by the response to the question “Are local Government services in your community better or worse then they were 5 years ago” which shows a noticeable rise. The best performing ETDs in this respect were Kadutu. Kolwezi and Kabare. However, in response to the question “Are you satisfied that local government expenditure meets your needs there are striking differences between the ETDs. Kolwezi and Likasi score well but Kadutu scores relatively poorly. This is an anomaly which cannot be explained.

The graphic below shows the mean scores of all four surveys by sector. This shows that the question about improvement to local government services gets the highest scores – again it is to be hoped that this can be attributed to the work of USAID IGA.

Relative satisfaction by sector

Means of surveys by sector

Corruption better

Local government services better

Local governmet meets needs

Tax collectors fair

Security

Small busines

Roads

Markets

0.00 0.50 1.00 1.50 2.00 2.50 3.00 3.50 4.00

3. Responses to the questions It is possible to compare trends over time in respect of each of the above indicators, as well as the performance of the six ETDs in the sample. The results of the surveys are shown graphically below.

3.1 How satisfied are you with the quality of the local markets in your area? The chart on the left compares the results over time, that on the right is broken down by ETD. Markets: very satisfied, satisfied, or neither Markets: mean score trends satisfied or dissatisfied 4 80% 3.5 3 70% 2.5 60% 2 1.5 50% 1 40% 0.5 0 30% 20% 10% 0% Survey 1 Survey 2 Survey 3 Survey 4 Survey 1 Survey 2 Survey 3 Survey 4

3.2 How satisfied are you with the quality of the roads and drains in your area? The chart on the left compares the results over time, that on the right is broken down by ETD

Roads: very satisfied, satisfied, or neither Roads: mean scores satisfied or dissatisfied 4.00 70% 3.50 3.00 60% 2.50 50% 2.00 1.50 40% 1.00 30% 0.50 0.00 20%

10%

0% Survey 1 Survey 2 Survey 3 Survey 4 Survey 1 Survey 2 Survey 3 Survey 4

The graphic below makes a simpler representation of the relative scores between ETDs.

ETD mean scores: Roads 3.55 3.35 3.15 2.95 2.75 2.55 2.35 2.15 1.95 1.75 Ngweshe Kabare Kolwezi Ville Likasi Ville Katuba Kadutu

3.3 To what extent does local government encourage the growth of small businesses? This is one of the sectors in which there has been a clear trend as shown in the graphic below, however, as shown below there are marked difference between the performance of the ETDs. Percentage of respondents stating that local Mean scores for support to small business government helps small business a great deal 3.00 2.50 60% 2.00 50% 1.50 40% 1.00 0.50 30% 0.00 20%

10%

0% Survey 1 Survey 2 Survey 3 Survey 4 Survey 1 Survey 2 Survey 3 Survey 4

3.4 How satisfied are you with the level of security in your area? This is an area in which there has been very little change.

Very satisfied or satisfied with the level of Security: mean scores of all surveys security 3.40 60% 3.20 50% 3.00 2.80 40% 2.60 30% 2.40 20% 2.20 2.00 10%

0% Survey 1 Survey 2 Survey 3 Survey 4

3.5 Are local government services in your community better or worse than they were 5 years ago? The chart on the left compares the results over time, that on the right is broken down by ETD.

Percentage stating that local government Are local government services better or services are better or much better worse than before? (Much worse = 1, much better = 5) 52% 51% 4.00 50% 3.80 49% 3.60 48% 3.40 47% 3.20 46% 45% 3.00 44% 43% Survey 1 Survey 2 Survey 3 Survey 4

3.6 Are you satisfied that local government's expenditure meet the citizens’ needs?

The chart on the left compares the results over time, that on the right is broken down by ETD

Are you satisfied that local government Are you satisfied that Local Government expenditure meet your needs: expenditure meets your needs? Respondents stating "Very fair or quite fair" (1 = not satisfied, 5 = very satisfied) 70% 3.00 60% 2.80 50% 2.60 40% 2.40 30% 2.20 20% 2.00 10% 0% Survey 1 Survey 2 Survey 3 Survey 4

3.7 How would you rate corruption as a problem in your community? The chart on the left compares the results over time, that on the right is broken down by ETD

Percentage stating that corruption is a major Mean scores for corruption problem (5 = major problem, 1 = not at all) 80% 4.00 3.90 70% 3.80 60% 3.70 3.60 50% 3.50 40% 3.40 3.30 30% 3.20 3.10 20% 3.00 10% 0% Survey 1 Survey 2 Survey 3 Survey 4

3.8 Are you ever asked to give informal payments to reduce the tax amount owed? (This question was added after survey 2). The chart on the left compares the results over time, that on the right is broken down by ETD

Percentage of respondents who have Percentage of respondents who have been asked been asked to give informal payments to give informal payments to reduce amount of to reduce the tax amount owed tax paid 70% 70% 60% 50% 65% 40% 30% 20% 60% 10% 0%

55%

50% Survey 3 Survey 4 Survey 3 Survey 4

4. Overall comparison between the performance of ETDs

Average score per ETD 3.6

3.4

3.2

3

2.8

2.6

2.4

2.2

2 Survey 1 Survey 2 Survey 3 Survey 4

Ngweshe Kabare Kolwezi Ville Likasi Ville Katuba Kadutu

The trend over the years has not always been positive, as shown in the graph below.

Improving and declining ETDs (comparison between mean scores in first and fourth survey)

Kadutu

Katuba

Likasi Ville

Kolwezi Ville

Kabare

Ngweshe

-1.50 -1.00 -0.50 0.00 0.50 1.00 1.50 2.00 2.50

SUCCESS STORIES Sparking action to improve school conditions

Public facility beneficiaries observe short-comings on a daily basis but fail to take action to address them despite community and staff awareness. The lack of school benches was Over the past 18 months, USAID IGA has conducted community score highlighted as an issue by the score card events in schools and health centers. Score card workshops in schools card workshop. New benches were include school staff, representatives of the provincial education division, provided as a result of community parents and community members. The workshops consist of three parts: advocacy. 1. Introduce the minimum standards each school in the DRC must adhere to; 2. Groups representing officials, women and civil society each score the performance of the school, and then pool the results; and 3. Prepare a recovery plan that addresses the critical shortcomings identified by the participants. Given that school staff are having their performance publicly scored, these sessions could easily become unpleasant confrontations. However, in practice, the opposite has been true. The score card process has instead become the catalyst for the community and staff to collaborate in order to improve the facilities and services provided. An example of how the score card process triggers action is in Mapinduzi 4 school in Likasi. In this case the workshop resulted in a wide range of scores. In the scale where 5 is best and 1 is worst, scores ranged from 4.6 for teachers’ timekeeping and 4.5 for the physical state of the buildings to 1.3 for the teachers’ desks,1.4 for quality of pupil’s benches, and 1.7 for the lack of security at the school. The results were not surprising as, in many cases, out of the 36,000 primary schools and approximately 17,400 secondary schools, the quality of the buildings and furniture leaves much to be desired. In a survey undertaken by IGA subcontractor GeoPoll in 2018, 12% of the schools were considered “in a bad state” according to respondents. Above: Before The recovery plan prepared following the scoring of Mapinduzi 4 included two priority projects: develop a fence to secure the school, and obtain Below: After benches for the pupils at a cost of $2,000. To carry out the recovery plan, the school management committee

(COGES) and the parent teacher association (COPA) worked together to prepare a request for funding, and on February 28, 2019 they made a request for US $5,642 to the Kyabula Katwe Foundation and the Mayor of Likasi. On October 25, 2019, the Mayor of the Ville of Likasi proceeded, in the presence of the representative of the Kyabula Katwe Foundation, to deliver 120 benches donated by the Foundation to EP Mapinduzi 4. In the same spirit, in January of this year the Mayor of Likasi donated 200 benches to the eleven other schools in the same complex at the Mayor’s own expense, thanks to the advocacy of the Mapinduzi 4 school’s committees.

SUCCESS STORIES Susciter des actions pour améliorer les conditions scolaires

Les bénéficiaires des établissements publics constatent quotidiennement des manque- ments mais ne prennent pas de mesures pour y remédier malgré la sensibilisation de Le manque de bancs d’école a été la communauté et du personnel. souligné comme un problème lors de l’atelier pour la carte de pointage. De Au cours des 18 derniers mois, USAID IGA a organisé des événements de cartes de pointage communautaires dans les écoles et les centres de santé. Les ateliers sur les nouveaux bancs ont été fournis à la cartes de pointage dans les écoles réunissent le personnel scolaire, des représentants suite du plaidoyer communautaire. de la division provinciale de l'éducation, des parents et des membres de la commu- nauté. Les ateliers se composent de trois parties :

1. Présenter les normes minimales auxquelles chaque école de la RDC doit se conformer ; 2. Des groupes représentant les fonctionnaires, les femmes et la société civile notent chacun les performances de l'école, puis mettent en commun les ré- sultats ; et 3. Préparer un plan de redressement qui réponde aux lacunes critiques identi- fiées par les participants. Étant donné que le personnel de l'école voit ses performances notées publiquement, ces séances pourraient facilement devenir des confrontations désagréables. Cepen- dant, dans la pratique, c'est le contraire qui s'est produit. Le processus de la carte de pointage est plutôt devenu le catalyseur qui permet à la communauté et au personnel de collaborer afin d'améliorer les installations et les services fournis.

L'école Mapinduzi 4 à Likasi est un exemple de la manière dont le processus de la carte de pointage déclenche une action. Dans ce cas, l'atelier a donné lieu à un large éventail de scores. Sur l'échelle où 5 est le meilleur et 1 le pire, les scores allaient de 4,6 pour la ponctualité des enseignants et 4,5 pour l'état physique des bâtiments à 1,3 pour les bureaux des enseignants, 1,4 pour la qualité des bancs des élèves et 1,7 pour le manque de sécurité à l'école. Les résultats n'ont pas été surprenants car, dans de Ci-dessus : Avant nombreux cas, sur les 36 000 écoles primaires et les quelque 17 400 écoles secon- daires, la qualité des bâtiments et du mobilier laisse beaucoup à désirer. Dans une Ci-dessous : Après enquête réalisée par le sous-traitant IGA GeoPoll en 2018, 12 % des écoles étaient considérées comme "en mauvais état" selon les personnes interrogées. Le plan de redressement préparé suite à la notation de Mapinduzi 4 comprenait deux projets prioritaires : construire une clôture pour sécuriser l'école et obtenir des bancs pour les élèves pour un coût de 2 000 dollars.

Pour mettre en œuvre le plan de redressement, le comité de gestion de l'école (COGES) et l'association des parents d'élèves (COPA) ont travaillé ensemble pour préparer une demande de financement et, le 28 février 2019, ils ont soumis une de- mande de 5 642 dollars américains à la Fondation Kyabula Katwe et au maire de Likasi.

Le 25 octobre 2019, le maire de la ville de Likasi a procédé, en présence du représen- tant de la Fondation Kyabula Katwe, à la livraison de 120 bancs donnés par la Fonda- tion à l’EP Mapinduzi 4.

Dans le même esprit, en janvier de cette année, le maire de Likasi a fait don de 200 bancs aux onze autres écoles du même complexe, à ses frais, grâce au plaidoyer des comités de l'école Mapinduzi 4.