AC TRANSIT DISTRICT GM Memo No. 08-044 Board of Directors Executive Summary Meeting Date: March 12, 2008

Home , AC Transit fleet, Gillig Phantom, KBRG, KPFA

Committees: Planning Committee Finance and Audit Committee External Affairs Committee Operations Committee Rider Complaint Committee Paratransit Committee Board of Directors Financing Corporation

SUBJECT: General Manager’s Quarterly Report, 2nd Quarter, October-December 2007

RECOMMENDED ACTION:

Information Only Briefing Item Recommended Motion

Receive General Manager's Report for quarterly reporting purposes.

Fiscal Impact: None

Background/Discussion: Attached is the General Manager’s Quarterly Report for the period ending December 31, 2007. Per Board action, this report serves to replace various quarterly and semi-annual reports that were formerly submitted to the Operations or Finance Committees.

The full bound report was distributed to the Board prior to this meeting. Two additional reports are presented with this memo as attachments: East Bay Paratransit Quarterly Summary addendum to the Accessible Services Report, and the Purchasing Dept. report.

Prior Relevant Board Actions/Policies: N/A

Attachments: 1. East Bay Paratransit Quarterly Summary 2. Purchasing Dept. Quarterly Report 3. GM Quarterly Report – 2nd Quarter, October-December 2007 (cover page only)

Approved by: Rick Fernandez, General Manager Prepared by: Jim Gleich, Deputy General Manager Date Prepared: February 29, 2008

BOARD ACTION: Approved as Recommended [ ] Other [ ] Approved with Modification(s) [ ]

The above order was passed on: . Linda A. Nemeroff, District Secretary By

GM Memo No. 08-044 Attachment 1

Department: Submitted by: Extension: Accessible Services M. Nestor-Brush 7213

Quarterly Report Summary

2nd Quarter - FY 2007-08 Prepared for AC Transit Ridership and Productivity Total ridership in the period was equal to 162,587 passengers which is higher than the same quarter last year; 158,628 passengers. Typically the Second Quarter has the lowest ridership due to weather and holiday impacts and this year the Second Quarter ridership was lower than the First Quarter.

Productivity fell from 1.77 in the First Quarter to 1.75 Pass/RHr in the Second, and continues to be lower than the 1.74 Pass/RHr average seen in FY06-07. ADA Pass/RHr in the Second Quarter were equal to 1.49, a figure consistent with recent quarters as well as last year’s average of 1.49 Pass/RHr.

Cost EBPC ADA program costs incurred in the Second Quarter were equal to $7,052,719. The First Half expenses were 0.1% or $9,651 less than the budget for the period ($13,875,754). The average cost per passenger was equal to $43.38 and the average cost per revenue hour was equal to $76.42 in the Second Quarter. These figures compare to last years average of $41.11 per passenger and $71.68 per RVHr.

Incentives in the amount of $40,500 were earned by the Broker for on time performance and productivity. In August, September, October ADA Pass/RHr was equal to 1.505 and 1.525 respectively which exceeded the 1.5 Pass/RHr threshold and earned the Broker $6,000 each month. In October productivity was equal to 1.535 ADA Pass/RHr exceeding the 1.53 threshold that earned the Broker $11,500. In August overall on time performance was equal to 93.8% exceeding the 93% threshold and earning the Broker $5,000. In October and November very late trips were only 0.07% and 0.09% respectively which is below the 0.1% threshold earning the Broker $6,000 in each month

On Time Performance On time performance was determined using a five day sample. In the Second Quarter 92.1% trips were on time compared to the average for last year of 91.4%. Very late trips this quarter were 0.1% which is consistent with past history.

Department: Submitted by: Extension: Accessible Services M. Nestor-Brush 7213 EAST BAY PARATRANSIT Quarterly Performance Indicator Report

2nd Quarter 3rd Quarter 4th Quarter FY 2006-07 1st Quarter 2nd Quarter System Wide FY06/07 FY06/07 FY06/07 Total FY07/08 FY07/08 Total Passengers 158,628 157,725 163,090 644,478 164,132 162,587 % of Personal Care Assistant Trips (included in total) 13% 13% 13% 14% 14% 14% Number of Weekdays 61 62 64 250 64 60 Number of Weekend days and Holidays 31 28 27 115 28 31 Average Passengers / Weekday 2,213 2,228 2,216 2,230 2,211 2,346 Average Passengers / Weekend & Holiday 763 701 786 757 784 703 Passengers/Revenue Vehicle Hr 1.72 1.74 1.74 1.74 1.77 1.75 ADA Pass. per Revenue Vehicle Hou 1.47 1.49 1.48 1.49 1.50 1.49 % of Rider No Shows (incl. late cancels 3.1% 2.3% 2.3% 2.4% 2.2% 2.2% % of Cancellations 14.7% 15.6% 16.7% 15.6% 16.9% 18.2% Go backs/ Re-scheduled trips 4,742 3,274 3,024 13,663 3,138 2,790 Average Trip Length (miles 10.37 10.31 10.32 10.32 10.27 10.30 Average Ride Duration (minutes 35 34 35 35 35 34

Percentage of Trips On Time (within the window) 90.7% 91.2% 91.5% 91.4% 92.6% 92.1% % of Trips 1 - 20 minutes late 7.1% 6.8% 6.5% 6.7% 5.5% 6.1% % of Trips 21 - 59 minutes late 2.0% 1.8% 1.9% 1.8% 1.7% 1.7% % of Trips 60 minutes late 0.2% 0.2% 0.1% 0.2% 0.2% 0.1%

Complaints 678 827 879 3,033 827 744 Commendations 164 180 281 907 240 210 Total Accidents per 100,000 Miles 2.63 2.80 3.62 2.89 3.83 4.50 Miles Between Roadcalls 22,376 30,394 16,642 22,433 20,656 24,936 Average wait time in queue to make a reservation (min) 1.90 1.40 1.00 1.20 0.90 0.90

Certification: Total ADA Riders on Data Base (1 27,736 27,060 19,331 19,331 20,061 20,350 Total Applications Processed 1,751 1,677 1,922 7,320 1,066 1,558 Initial Denials 19 18 17 69 18 11 Denials Reversed During Quarter 1 1 1 9 3 1

Includes Sept EBP ADA Service Only Muni credit East Bay Paratransit ADA Total Cos $6,365,472 $6,400,650 $7,212,955 $26,387,567 $6,864,725 $7,052,719 Total Cost per Passenger $40.13 $40.58 $44.23 $40.94 $41.82 $43.38 Total Cost per Revenue Hou $69.47 $71.01 $77.29 $71.78 $73.88 $76.42

(1) Numbers reflect riders on the data base as of the last month in the period reported EAST BAY PARATRANSIT OPERATING DATA - SYSTEMWIDE FY 2006, FY 2007, and FY 2008

Total Passengers FY 05-06 Graph 1 FY 06-07 FY 07-08

60,000

50,000

40,000 July Aug Sep Oct Nov Dec Jan Feb Mar Apr May June

Average Passengers per Weekday FY 05-06 Graph 2 FY 06-07 FY 07-08

2,500

2,000

1,500 July Aug Sep Oct Nov Dec Jan Feb Mar Apr May June

Personal Care Assistant Trips as a Percentage of Total Passenger Trips Graph 3 35% FY 05-06 30% FY 06-07 FY 07-08 25%

20%

15%

10% July Aug Sep Oct Nov Dec Jan Feb Mar Apr May June

Accessible Services 2nd Qtr FY 07-08 Attach #3.xls 3/3/2008 Department: Submitted by: Extension: Accessible Services M. Nestor-Brush 7213

East Bay Paratransit Quarterly Performance Indicators Report Paratransit Service Providers Comparison

2nd Quarter FY ‘07/08

Service Provider: AC Transit A Paratransit First MV Transp.(1) Cumulative (D8)(1) Corp(1) Transp.(1) System-wide

Accidents(2) : 11 19 12 22 64

Road calls: 16 18 13 22 69

Complaints(3): 152 136 184 138 610

Liqd. Dmgs: $11,450 $7,375 $11,550 $14,875 $45,250

On Time(4): 93.5% 92.8% 89.8% 92.5% 92.15%

Total Pass(5): 34,647 41,161 41,072 44,786 161,666

Percent/Pass 21.43% 25.46% 25.41% 27.70% 100%

Data Source: Monthly Operations Reports, issued by the EBPC Program Coordinator’s Office and EBPC Broker

(1) EBPC contract Paratransit Service Providers include: AC Transit; “A” Paratransit Corp;, Inc.; First Transit, Inc.; and MV Transportation.

(2) Includes all major (damage >$25,000, or injuries requiring medical attention away from the scene for two or more persons) and minor (damage $7500 - $24,999 injuries requiring medical attention away from the scene for one person) and all collisions.

(3) Provider complaints, only

(4) Sample days, only, does not include taxi service

(5) Taxi passengers not included

2nd Qtr FY 07-08 attach #4 Last printed 2/29/2008 9:54:00 AM

Contracting and Purchasing Activity Report for Period Ending December 31, 2007

PO Date Current Supplier Name Description PO Amount Paid To Date Balance Funding Source Due Date 19-May-06 31-Dec-07 ALAMEDA COUNTY C.M.A. LRD Displays at Trans Bay Terminal $550,000 $522,000 28,000 G1407 5-Oct-06 31-Dec-07 ALAMEDA COUNTY C.M.A. ACT WIFI bus service for Grand-MacArthur $250,000 $35,016 214,984 G1426 30-Jul-07 30-Jun-08 AMERICAN CLEANWAY, INC D-4 Wastewater Treatment $151,000 $60,502 90,498 District Budget 11-Oct-07 31-Mar-08 ANDERSON'S UNIFORMS Uniform Contrract $330,000 $203,711 126,289 District Budget 4-May-07 13-Jan-08 AT & T DATACOMM Data Network Architecture Upgrade $415,776 $390,490 25,285 G1423,G1393 17-Apr-03 31-Dec-07 BAY AREA RAPID TRANSIT Design and Construction - FruitvaleTransit Ctr $2,557,310 $424,182 2,133,128 District Budget 13-Aug-07 30-Jun-08 BAY AREA RAPID TRANSIT RTC Discount Card Administration $112,000 $35,208 76,792 District Budget 23-Dec-05 30-Nov-07 BINGHAM MCCUTCHEN LLP As Needed Outside Legal Services $120,000 $119,234 766 District Budget 6-Dec-06 31-Dec-07 BRINK'S INCORPORATED Consolidated Armored Car Services $283,416 $311,728 (28,312) District Budget 25-Jul-07 31-Oct-07 CAMBRIDGE INTEGRATED SVC GROUP Worker's Comp Services $396,000 $396,000 - District Budget 11-Oct-07 30-Jun-08 CAMBRIDGE INTEGRATED SVC GROUP Worker's Comp Services $825,389 $306,000 519,389 District Budget 20-Dec-01 31-Dec-07 CAMBRIDGE SYSTEMATICS, INC. Phase II for Berkeley/Oakland/San Leandro $3,784,879 $3,744,617 40,262 G1227 25-Sep-07 31-Dec-08 CAMBRIDGE SYSTEMATICS, INC. Phase III Study Amendment #5 $717,775 $2,275 715,500 G1227 28-Nov-07 2-Jul-09 CHERRYROAD TECHNOLOGIES INC Peoplesoft HR/Fin Implementation $3,000,000 $0 3,000,000 G1509 2-Sep-05 31-Jul-10 CLAREMONT BEHAVIORAL SERVICES SAP Services $124,500 $117,226 7,274 District Budget ?? 13-Aug-07 30-Jun-08 CLAREMONT BEHAVIORAL SERVICES SPO 2007-2008 EAP Service $327,128 $93,515 233,613 District Budget 28-Jun-07 28-Jul-07 CLEAR CHANNEL BROADCASTING Bus Shelter Ad Space $105,000 $14,592 90,408 G1489 12-Oct-07 31-Dec-08 CLEAR CHANNEL OUTDOOR Telegrahph Ave. Rapid Shelters $308,000 $0 308,000 G1223 19-Jun-07 30-Nov-07 COMCAST CABLE COMM/ADVERTISING COMCAST CABLE COMM/ADVERTISING $100,000 $0 100,000 Service 11-Sep-07 30-Sep-08 CONTRA COSTA COUNTY SHERIFF Contra Costa County Sheriff Services $2,414,036 $918,135 1,495,902 District Budget 30-Apr-04 31-Dec-07 CUMMINS WEST, INC (S.L.) Reduction Units and labor $6,013,114 $5,907,453 105,661 G1160 13-Sep-07 31-Dec-07 CUMMINS WEST, INC (S.L.) 51 ISB Engine Extended Warranties $135,150 $0 135,150 G1441 25-Jul-07 30-Jun-08 DESIGN TEK ONE Update, Development & Yearly Maintenance $184,270 $36,576 147,694 District Budget 6-Jul-07 30-Jun-08 ECOLOGY CONTROL INDUSTRIES, INC. Hazardous Waste Removal $175,000 $82,340 92,660 District Budget 3-Apr-07 31-Mar-08 EIP ASSOCIATES, A DIV OF PBS& J Consulting Services for Environmental Assessment $125,000 $77,043 47,957 G1366 Richmond Parkway Transit Ctr. 6-Jun-07 31-Dec-07 ELDORADO BUS SALES (THE) Partransit vehicle purchase (6) SAMTRANS RFP $425,250 $0 425,250 G1457 10-Nov-05 16-Oct-07 EUREKA CARTOGRAPHY COMCAST CABLE COMM/ADVERTISING $109,990 $59,415 50,575 District Budget 16-May-07 31-Mar-08 FILMSIGHT PRODUCTIONS Translink TV/Radio Spots $100,000 $60,992 39,008 G1473 30-Jan-07 31-Dec-07 FLEET TIRE, INC. Lease and Service Program $1,743,655 $1,499,347 244,308 G1030 27-Jun-07 31-Jan-08 FLEET TIRE, INC. Lease and Service Program $256,095 $256,094 1 G1030 28-Jan-08 31-Dec-08 FLEET TIRE, INC. 3rd Year of Tire Contract $1,769,408 $163,240 1,606,168 G1030 19-Jan-06 31-Dec-08 GIRO Hastus Upgrade $565,000 $486,588 78,412 G1374 28-Jun-07 30-Jun-12 J.J.R.ENTERPRISEES,INC RENT/LEASE DIGITAL HIGH SPEED COPIER $130,000 $24,606 105,394 District Budget 31-Aug-07 31-Aug-08 KEENAN & ASSOCIATES Employee Broker services 5 Yr Contract 1st Yr. $108,787 $74,461 34,326 District Budget 19-Sep-06 23-Mar-08 KEVIN ANDERSON CONSULTING LLC Project Manager for Enterprise Rosource Planning $450,000 $280,700 169,300 District Budget System for HR/Fiscal Project 28-Dec-07 26-May-08 LASHER AUTO CENTER 5 Dodge Durangos $118,509 $0 118,509 G1575 12-Jun-07 30-Jun-08 LYNN M. SUTER & ASSOCIATES Advocacy Services $137,280 $0 137,280 District Budger 7-Feb-06 31-Jan-11 MACIAS GINI & COMPANY Financial Audit Services $674,827 $673,198 1,629 District Budger 7-Dec-07 30-Nov-08 MBA OF CALIFORNIA DBA TOSHIBA Copier Rental/Lease $101,139 $0 101,139 District funded 7-Jan-08 5-Aug-08 MCGUIRE HESTER / DBA:EMSCO CMF Seismic Retrofit of Parking Structure $473,745 $0 473,745 G1428 & G1601 18-Dec-07 18-Dec-08 MINCOM, INC. Axis License, Implemetation, & Support $130,556 $0 130,556 G1422 20-Dec-07 19-Dec-08 MINCOM, INC. Ellipse Hosting and Management $142,700 $0 142,700 G1422 2-May-06 5-Jan-07 NEXTBUS INFORMATION SYS, INC. Next Bus Information System $1,031,079 $272,419 758,660 G1383 29-Oct-07 30-Jun-08 ORACLE CORPORATION Oracle University Trainingp32037 $157,025 $55,300 101,725 G1509 28-Nov-07 2-Dec-08 ORACLE USA, INC 1st Year Hosting of a 3 year Contract $522,371 $0 522,371 G1509 28-Nov-07 29-Feb-08 ORACLE USA, INC HR/FIN software package $1,027,707 $0 1,027,707 G1509 28-Nov-07 2-Dec-08 ORACLE USA, INC First year Oracle Support $226,096 $0 226,096 G1509 19-Jul-07 30-Jun-08 PALACE GARAGE Heavy Duty Towing Service for All $398,739 $107,498 291,241 District Budget 9-Mar-07 19-Apr-07 PUBLIC TRANSPORATION SAFETY Pedestrian Guards $364,750 $0 364,750 G1435 Contracting and Purchasing Activity Report for Period Ending December 31, 2007

PO Date Current Supplier Name Description PO Amount Paid To Date Balance Funding Source Due Date 28-Aug-07 30-Nov-07 ROEBBELEN CONTRACTING, INC Amend No. 1 funding HyRoad Signage & 2d Flr $327,128 $180,149 146,979 G1304 Restrms 28-Jun-07 30-Jun-08 SECURITAS SECURITY SERVICES Facility Security $1,052,360 $562,826 489,534 District Budget 21-Nov-06 31-Jul-07 STRATAGEN SYSTEMS INC Upgrade to ADEPT 5.5 to support $154,000 $36,900 117,100 District Budget 2-Aug-06 30-Jun-09 TOMORROWNOW, INC. Software Support Svcs for Peoplesoft MRMS $175,000 $87,499 87,501 District Budget 10-Jan-07 29-Feb-08 TRANSP MANAGEMENT & DESIGN, INC. Professional Consultant and Technical Services $150,000 $99,784 50,216 District Budget 29-Jun-07 30-Jun-08 TREASURER OF ALAMEDA COUNTY Alameda Sheriff Patrol Services $6,396,574 $2,636,254 3,760,320 District Budget 17-Aug-07 31-Dec-07 TREASURER OF ALAMEDA COUNTY Acting Protective Svcs Mgmt (Cpt Perea) $151,000 $86,774 64,226 District Budget 23-May-07 30-Sep-08 UNIVERSITY OF CALIF, BERKELEY Hydrogen Science Education Implementation $300,000 $128,438 171,562 G1458 21-Dec-07 31-Jan-08 URBAN TRANSPORTATION ASSOCIATE Install 8 automatic passenger counters $169,514 $0 169,514 District funded 16-Apr-03 30-Jun-07 VAN HOOL N.V. 40' and 60' Buses $70,565,090 $49,076,426 21,488,664 G1141 6-Oct-04 31-Dec-07 VAN HOOL N.V. 10 - 60' Suburban Buses $18,062,066 $15,832,031 2,230,035 G1113 6-Oct-04 31-Dec-07 VAN HOOL N.V. 10 - 60' Suburban Buses $5,266,459 $4,858,375 408,085 G1221 7-Mar-07 30-Jun-08 VAN HOOL N.V. 25 - 30' Buses $8,208,051 $798,805 7,409,246 G1465 3-Mar-07 30-Jun-08 VAN HOOL N.V. 25 - 40' Buses $8,512,800 $851,280 7,661,520 G1465 20-Jul-07 30-Jun-08 VAN SCOYOC ASSOCIATES, INC. Advocacy Services $123,599 $54,392 69,207 District Budget 18-Jan-07 30-Jun-13 VEOLIA TRANSPORTATIONSVC, INC Broker Services $150,150,695 $7,477,007 142,673,688 G7100

October November December Total Number of PO’s Issued 611 450 771 1,832 Dollar Amount Issued:(in $millions) 5,473,774 7,811,785 4,496,011 $17,781,570 Number of Special Requisitions 77 56 94 227 Formal Bids solicited 5 4 9 Formal Bids Award 1 2 3 6

General Manager’s Report 2nd Quarter October - December 2007

Rick Fernandez, General Manager

On the cover:

H. E. Christian Peeples, Director At Large and Board President as of January 2008, waves to parade watchers from atop the mini-bus during the Oakland Holiday Parade. Photo by Cynthia Dorsey, Senior Marketing Representative, who organized AC Transit’s participation in the parade.

GM QUARTERLY REPORT

October – December, 2007

DEPARTMENT REPORT TITLE

TRANSPORTATION Transportation...... 7 Operations Protective Services...... 8 Safety ...... 9 Training and Education...... 14

Critical Operating Metrics: Operator Industrial Injury Rate...... 16 Operator Sick Rate...... 17 Percent Total Operator Unavailability...... 18 Scheduled Operator Unavailability...... 19 Unscheduled Operator Unavailability...... 20 Operator Overtime to Platform Hours ...... 21 Actual Operator Hours to Platform Hours...... 22 Outlates 5 minutes or more at Divisions...... 23 Trips Missed at Divisions ...... 24 Accidents per 100K miles...... 25 Passenger Boarding per PSC ...... 26

MAINTENANCE Environmental...... 29 Recycle Committee...... 31 Facilities maintenance...... 32

Critical Operating Metrics: Mechanic Industrial Injury Rate ...... 34 Mechanic Sick Rate ...... 35 Percent Total Employee Unavailability...... 36 Scheduled Employee Unavailability...... 37 Unscheduled Employee Unavailability...... 38 Lift Road Calls...... 39 Miles Between Road Calls...... 40 Paratransit Road Calls...... 41 Scheduled Bus PMIs Completed On-time ...... 42 Bus Spare Percent ...... 43

SERVICE DEVELOPMENT

Accessible Services...... 47 Capital Projects Implementation...... 49 Long Range Planning and Data Analysis ...... 50 Service Development...... 52

Critical Operating Metrics: Scheduled Average Miles Per Peak Vehicle...... 54 Average Operating Speed ...... 55 Scheduled Pay / Plat...... 56 Percentage of Trips On Schedule...... 57 Percentage of Trips Operating Early...... 58

EXTERNAL AFFAIRS External Affairs...... 61 Events Calendar ...... 62 Media Affairs...... 66 Capital Development, Legislation and Grants...... 78 Customer Services ...... 80

Marketing Alternative Fuels and Marketing ...... 89 Marketing and Community Relations...... 90 Web Site Activity...... 99

ADDITIONAL DEPARTMENT REPORTS:

Finance...... 103 Human Resources ...... 107 Information Services...... 116 Internal Audit...... 119 Inventory Control...... 125

CRITICAL BUSINESS OUTCOMES (KEY)

1. High Quality Public Transportation Service 2. Financial Stability 3. Productive, Well-Managed and Effective Employees 4. Broad Customer Satisfaction and Stakeholder Support 5. The Bay Area’s Innovative Transportation Provider

TRANSPORTATION Department: Submitted by: Extension:

Transportation Kathleen Kelly 7215

SUMMARY/ADDITIONAL COMMENTS

Operator attendance is a critical component impacting the performance measures utilized to determine how successful the District is in delivering bus service to the Bay Area communities served. A group comprised of managers from the Transportation and Human Resources departments has been organized to address this very important issue. The group met periodically during the 2nd quarter and is working toward the following objectives: (1) clarification and streamlining of the leave process; (2) implementation of new payroll codes to track certain types of leave; (3) reviewing operators’ attendance records and counseling employees with excessive absenteeism; and (4) training managers on completion of industrial injury forms.

Transportation managers have been involved in training opportunities that were developed to update and/or build knowledge in areas that directly affect the department’s performance measures. Specifically, classes were held on (1) coaching operators on attendance and disciplinary issues, and (2) understanding the dispatching process.

7 General Manager's Monthly Report For Protective Services & Investigations FY 07/08 Jul.07 Aug. Sep. Oct. Nov. Dec. Jan.08 Feb. Mar. Apr. May Jun . Total Assault on Operators 69 7 204 28 Assault on Passengers 15 4 12 9 3 10 53 Theft from Operators 00 0 001 1 Theft from Passengers 88 5 826 37 Disorderly conduct 24 0 280 16 Vandalism 58 8 1918 49 Fare Evasion 11 3 103 9 Drunkenness 86 3 695 37 Special Operations 00 0 000 0

Buses Boarded 2117 1937 2036 2497 2537 2547 13671 Buses Shadowed 2946 2573 2395 2729 3445 3341 17429

** Assault/Battery: A battery is any willful and unlawful use of force or violence upon the person of another. This includes spitting and water spraying.

Be aware of your surroundings and report what you observe unusual.

8 Department: Submitted by: Extension:

Safety Bill Morris 4807

MEETINGS

Joint Labor / Management Safety Committee Meetings are conducted monthly at each Division.

NEW PROJECTS

Industrial Hygiene Monitoring: The Safety Department has purchased industrial hygiene monitoring equipment. This equipment will be used to monitor employee exposures and enable the Safety Department to be pro-active while ensuring employee health and AC Transit compliance to applicable Cal OSHA exposure limits. During the month of February, a district wide noise survey will be conducted. Results will be posted.

The Safety Department is currently updating Joint Labor / Management Safety Committee membership responsibilities. The draft will be reviewed and edited by each committee before submitting for approval.

COMPLETED PROJECTS

Horizontal Life Line: The Fall Protection System has been installed at Division 4, Bay 4. This system enables mechanics to work safely on the roofs of busses. If the system detects a fall or loss of balance by a mechanic, it will lock within 16 inches, preventing serious injuries.

ONGOING PROJECTS

Safety Glasses: The Safety Department is working with the Purchasing and Maintenance Departments in establishing and implementing a Safety Eyewear Policy / Procedure. The project is currently out for bids.

Maintenance / Warehouse Employee Training: The Safety Department continues to conduct a variety of annual safety training. Topics covered are Forklift, Boom Lift, Scissor Lift Certification, Respirator and Fit Testing, and Blood Borne Pathogen Training.

The Safety Department also creates and distributes two Safety Tailgate Training Lesson Plans monthly to the Maintenance and Warehouse Departments. Safety Tailgate Lesson Plans are designed to be a refresher course and also to cover lessons learned from injuries and/or near miss investigations.

The Print Shop has completed the printing of Evacuation Route Signage for the General Office. These signs were submitted in triplicate to the Oakland fire marshall for approval. Upon approval, signage will be posted at each elevator and stairway landing.

The Safety Department is currently updating the General Office Emergency Response Plan. Upon completion of the plan, ERP’s for every division will be updated.

The Transportation, Benefits, and Safety Departments are working towards the implementation of a new industrial injury investigation procedure.

The Safety Department is conducting CPR / First aid training to appropriate personnel and will soon include Safety Committee members.

SUMMARY/ADDITIONAL COMMENTS

Job Well Done: The Maintenance and Warehouse Departments finished 2007 with a 95% compliance to the Tailgate Safety training standard. These efforts could be partially responsible for a reduction in Lost Time Injuries: from 32 in 2006 to 10 in 2007.

The Facilities Maintenance Department has addressed several large repair projects that had been identified during monthly safety Inspections conducted by the Safety Department. The safety concerns identified during inspections are tracked and abated in a timely manner.

The results of these combined efforts can be considered reponsible for, or at least a contributing factor to the fact that in 2007, three Maintenance Department related Cal OSHA inspections were conducted with no citations or fines given.

10 DISTRICT COLLISIONS & PASSENGER FALLS SUMMARY FOR 2nd QUARTER (OCTOBER, NOVEMBER & DECEMBER 2007

The District’s overall accidents for the Quarter totaled 500. (OCTOBER–183, NOVEMBER–160 and DECEMBER –155). (includes both incidents/accidents types 1-69)

¾ The highest accident rate per 100,000 miles: Division 4 (11.16) ¾ The lowest accident rate per 100,000 miles: Division 6 (3.81) ¾ The district’s overall accident rate per 100,000 miles for the 8th Quarter was: (7.67)

Following is a summary of the accident category, accounting for 92% of all reported collisions.

Number of Accident Accidents Codes Description 54 45 With fixed objects. 43 28 Other vehicle hits bus standing in zone. 30 16 Sideswipe-other vehicle passing bus. 24 17 Collisions-other vehicle cutting into bus. 21 24 Vehicle hits bus. 19 04 Turning right-other vehicle from left. 15 49 Collisions not otherwise classified. 13 14 Sideswipe-bus passing other vehicle. 12 19 Collision-with vehicle parked at curb. 10 22 Vehicle door opens into bus. 10 23F Bus hits vehicle - Motion forward 9 02 Straight across-other vehicle from right. 9 09 Turning left-other vehicle from rear. 7 05 Turning right-other vehicle from right. 6 01 Straight across-other vehicle from left. 6 32 Sideswipes between intersections. 5 18 Collision-w/ vehicle pulling to/from curb/driveway 5 25 Bus pulling into zone hits standing vehicle. 5 27 Bus pulling away from zone hits/is hit by moving v

Following is a summary of the accident category accounting for 99% of all reported passenger falls.

Number of Accident Accidents Codes Description 31 63 Falls, bumps, etc.-bus stopping. 22 68 Falls, bumps, etc.-bus standing. 17 53 Falls alighting-front door. 14 62 Falls, bumps, etc.-bus starting.

11 14 65 Falls, bumps, etc.-bus running straight. 12 50 Falls boarding. 10 64 Falls, bumps, etc.-bus turning at curves or corner 10 69 On board accidents not otherwise classified. 7 54 Wheelchair injury-alighting. 6 57 Falls alighting not otherwise classified. 5 51 Wheelchair injury-boarding. 5 52 Struck by doors-boarding. 5 55 Falls alighting-rear door (push-out). 3 56 Falls alighting-rear door (manual). 3 59 Struck by rear door (push out). 3 60 Struck by rear door (manual). 2 66 Caught/struck by doors (not boarding or alighting)

Below is background information showing the number of accidents in each category by division.

PREVENTABLE/NON-PREVENTABLE ACCIDENTS

Preventable % of Total Non-Preventable % of Totals Accidents Accidents

OCTOBER 2007 54 28% 132 72 %

NOVEMBER 2007 39 34% 121 76%

DECEMBER 2007 49 32% 106 68%

Division 8 had eleven (11) collisions and three (3) incidents. The accident rate for the 8th Quarter totaled 0.86. (OCTOBER – 4.06, NOVEMBER – 3.33 and DECEMBER – 4.69)

12 TOTAL COLLISIONS & INCIDENTS PER 100,000 MILES FOR THE MONTH OF OCTOBER, NOVEMBER & DECEMBER 2007

MILES PER NAME OF DIVISION TOTAL MILES TOTAL INCIDENTS INCIDENT PER 100,000 MILES D2 / EMERYVILLE 1428845 117 12212 8.19 D3 / RICHMOND 1037664 87 11927 8.38 D4 / E. OAKLAND 1899996 212 8962 11.16 D6 / HAYWARD 2151108 82 26233 3.81 DISTRICT TOTAL without D8 6517613 498 13088 7.64 D8 / PARA-TRANSIT 349752 3 116584 0.86 DISTRICT TOTAL with D8 6867365 501 13707 7.30

VEHICLE PASSENGER NAME OF (COLLISIONS) (FALLS) TOTAL DIVISION 1-49 50-69 (TYPES 1-69) D2 / EMERYVILLE 81 36 117 D3 / RICHMOND 60 27 87 D4 / E. OAKLAND 133 79 212 D6 / HAYWARD 54 28 82 DISTRICT TOTAL without D8 328 170 498 D8 / PARA-TRANSIT 11 3 14 DISTRICT TOTAL with D8 339 173 512

13 Department: Submitted by: Extension:

Training and Education Department Michael Flocchini 2553

MEETINGS

Met with Division 8 Superintendent Vicki Riggin to create a new paratransit operator lesson plan that reduces time in training from 3 weeks to 2 weeks. Should be implemented with the first class of 2008.

Continue meetings with Vigil Systems management to assess whether their new product Vigil Voyage (on-line system incorporating real digital video footage of routes with location maps, audio commentary and text to provide the end-user with a complete understanding of a route) can be a benefit to AC Transit.

Assistant Manager Joseph Tating traveled to Austin, Texas to assist the International Bus Roadeo Committee to prepare for the May 2008 competition.

Met with Human Resources to introduce and to plan orientations according to the 2008 schedule of new bus operator/new paratransit operator classes. Also agreed upon was the number needed for each class conducted (to meet attrition).

NEW PROJECTS

Hired three new Temporary Training Instructors (TTIs) (Daniel Walton, Jesse Dela Cruz from D6 and Timberlin Grays from D2). The intent is for temporaries to backfill in CDL training when Training Instructors are on vacation/sick /or other assignments. All were trained in said course during a one-week training period in December.

All three TTIs are confirmed to attend TSI Instructors Course in Bus Operator Training in Murfreesboro, Tennessee from 2/25/08 to 2/28/08.

In working with the Director of Transportation and Chief Transportation Officer and the ATU, Local 192, the Training Dept. developed a MOU and training lesson plan that would enable Line Instructors to train operators returning from leave (of no more than 6 months). The intent is to provide the District with flexible schedule training opportunities. Implementation of this program could begin as early as February 2008.

COMPLETED PROJECTS

The Training Dept. passed the DMV annual audit that is intended to assess AC Transit’s status as an authorized DMV representative of DL 170 testing.

On October 13, AC Transit completed the 2007 Northern California Regional Bus Roadeo held at the Training and Education Center. AC Transit was proudly crowned Grand Champion of 2007.

14 Completed classes: 5 new bus operator classes; 2 extra qualified service employee classes; 1 mechanic class (DL 170); 2 University of California, Berkeley defensive driving classes; 1 San Francisco Sherriff Department training (DL170 preparation).

Implemented Vigil System’s Vigil Vanguard into our Accident and Return from Leave classes.

ONGOING PROJECTS

Continue to meet with Line Instructors at all divisions.

Complete scheduling for remainder of 2008 (June – December).

Begin planning for 2008 Local Bus Roadeo.

15 Transportation - Operator Industrial Injury Rate

CBOs: 1, 2, 3, 4 Comments: This metric continues to show performance at about the mean for this quarter. A slight increase in industrial injuries occurred in October. Overall, performance is consistent with the first half of 2007.

Definition: (paid and unpaid industrial injury) / total hours Dispatcher entry to OTS, then from PeopleSoft.

Mean:3.8 Minus Std Dev:3.5 Plus Std Dev:4.1

Unavailability Unavailability MM/YY Operator II MM/YY Unavailability MM/YY Operator II Operator II 01/05 3.2 01/07 4.2 01/06 3.6 02/05 3.7 02/07 4.3 02/06 3.6 03/05 4.3 03/07 4.1 03/06 3.6 04/05 4.2 04/07 4.2 04/06 3.5 05/05 4.0 05/07 4.0 05/06 3.5 06/05 4.3 06/07 4.0 06/06 3.4 07/05 4.2 07/07 3.6 07/06 3.4 08/05 4.2 08/07 3.9 08/06 3.5 09/05 4.0 09/07 3.7 09/06 3.0 10/05 4.2 10/07 4.3 10/06 3.5 11/05 3.9 11/07 4.0 11/06 3.5 12/05 3.9 12/07 3.7 12/06 3.6

16 Transportation - Operator Sick Rate

CBOs: 1, 2, 3, 4 Comments: The operator sick rate increased in October, but significantly improved in November and December and continues to measure below the mean. Staff continues to implement strategies to reduce absences.

Definition: (paid and unpaid sick hours) / total hours Dispatcher entry to OTS, then from PeopleSoft

Mean:9.3 Minus Std Dev:8.7 Plus Std Dev:9.9

Unavailability Unavailability Unavailability MM/YY Operator Sick MM/YY Operator Sick MM/YY Operator Sick 01/05 8.6 01/06 8.8 01/07 9.7 02/05 9.8 02/06 9.7 02/07 10.0 03/05 10.1 03/06 9.8 03/07 10.0 04/05 8.5 04/06 9.5 04/07 9.9 05/05 8.8 05/06 9.5 05/07 8.9 06/05 9.3 06/06 9.1 06/07 8.6 07/05 8.9 07/06 8.4 07/07 8.2 08/05 9.8 08/06 9.3 08/07 9.2 09/05 9.3 09/06 9.8 09/07 8.6 10/05 10.4 10/06 9.9 10/07 10.0 11/05 9.1 11/06 9.6 11/07 8.4 12/05 9.9 12/06 10.3 12/07 8.5

17 Transportation - Percent Total Operator Unavailability

CBOs: 1, 2, 3, 4 Comments: On average, about 25% of the District’s transportation workforce is unavailable for work on any given day. Of that, about 1/3 is related to scheduled time off (e.g., vacations), and the remainder is unscheduled. The major concern for the District is the unscheduled time off.

Definition: UnavailableHours / Total Hours Dispatcher entry to OTS, then to PeopleSoft. UnavailHours/ (UnavailHours+AvailHours+OtherHours)

Mean:25.7 Minus Std Dev:24.1 Plus Std Dev:27.3

Total Unavail Total Unavail Total Unavail MM/YY Percent MM/YY Percent MM/YY Percent 01/05 26.8 01/06 28.3 01/07 29.1 02/05 26.3 02/06 26.3 02/07 26.9 03/05 24.4 03/06 23.8 03/07 24.3 04/05 23.0 04/06 23.8 04/07 24.0 05/05 25.4 05/06 26.4 05/07 25.3 06/05 24.0 06/06 23.8 06/07 22.9 07/05 26.5 07/06 27.5 07/07 25.8 08/05 25.4 08/06 25.0 08/07 24.7 09/05 26.3 09/06 27.1 09/07 26.0 10/05 24.4 10/06 24.5 10/07 24.1 11/05 27.0 11/06 28.7 11/07 26.5 12/05 26.8 12/06 27.3 12/07 25.5

18 Transportation - Scheduled Operator Unavailability

CBOs: 1, 2, 3, 4 Comments: This measurement increases in months when school is not in session and employees schedule vacations to coincide with holidays (Thanksgiving and Christmas).

Definition: Scheduled hours not available for work / Total hours Dispatcher entry to OTS, then to PeopleSOft. ScheduledUnavailHours/ (UnschedUnavaiHours+SchedUnavailHours+AvailHours+OtherHours)

Mean:8.7 Minus Std Dev:6.7 Plus Std Dev:10.7

Sched Sched Sched MM/YY Unavail MM/YY Unavail MM/YY Unavail Percent Percent Percent 01/05 12.3 01/06 12.0 01/07 12.0 02/05 9.9 02/06 8.9 02/07 9.5 03/05 6.4 03/06 6.1 03/07 6.4 04/05 6.3 04/06 6.7 04/07 6.6 05/05 9.4 05/06 9.2 05/07 9.0 06/05 7.0 06/06 6.9 06/07 6.4 07/05 10.1 07/06 11.2 07/07 10.4 08/05 7.8 08/06 8.1 08/07 7.8 09/05 9.4 09/06 10.2 09/07 9.6 10/05 6.0 10/06 6.1 10/07 6.0 11/05 10.5 11/06 11.5 11/07 10.6 12/05 8.9 12/06 9.8 12/07 9.6

19 Transportation - Unscheduled Operator Unavailability

CBOs: 1, 2, 3, 4 Comments: Unscheduled time off encompasses a number of categories, including sick, industrial injury, Family Medical Leave (FML), and other minor categories (excused misses, jury duty, bereavement leave, assault pay, and suspensions). Seasonally, performance declines in the 2nd quarter due to the winter holidays. Improvement is noted when the data is compared to the two previous fiscal years. Definition: Unscheduled hours not available for work / Total hours Dispatcher entry to OTS, then to PeopleSoft. UnschedUnavailHours/(UnavailHours + AvailHours + OtherHours)

Mean:16.9 Minus Std Dev:16.1 Plus Std Dev:17.7

Unsched Unsched Unsched MM/YY Unavail MM/YY Unavail MM/YY Unavail Percent Percent Percent 01/05 14.5 01/06 16.3 01/07 17.1 02/05 16.4 02/06 17.4 02/07 17.4 03/05 18.0 03/06 17.7 03/07 17.9 04/05 16.7 04/06 17.1 04/07 17.4 05/05 16.0 05/06 17.2 05/07 16.3 06/05 17.0 06/06 16.9 06/07 16.5 07/05 16.4 07/06 16.3 07/07 15.4 08/05 17.6 08/06 16.9 08/07 16.9 09/05 16.9 09/06 16.9 09/07 16.4 10/05 18.4 10/06 18.4 10/07 18.1 11/05 16.5 11/06 17.2 11/07 15.9 12/05 17.9 12/06 17.5 12/07 15.9

20 Transportation - Operator Overtime to Platform Hours

CBOs: 1, 2, 3, 4 Comments: This metric continues to be higher than previous year’s figures. Staff is working to reduce unscheduled overtime, which is the portion of the equation managed on a daily basis at the divisions. Managers at the divisions have recently begun training classes on how to monitor the decisions that dispatchers make to ensure that they are filling missed work in the most efficient manner possible. Definition: (Scheduled+Unscheduled Overtime hours) / Total platform hours Dispatcher entry to OTS. sum(OT_SCHED+OT_UNSCHED) / Total platform hours.

Mean:5.17 Minus Std Dev:4.41 Plus Std Dev:5.93

MM/YY OT To Plat MM/YY OT To Plat MM/YY OT To Plat 01/05 3.6 01/06 5.0 01/07 5.7 02/05 4.0 02/06 4.9 02/07 5.4 03/05 4.3 03/06 5.1 03/07 5.2 04/05 3.9 04/06 5.4 04/07 5.2 05/05 4.0 05/06 5.5 05/07 5.6 06/05 4.2 06/06 4.9 06/07 6.2 07/05 4.6 07/06 4.9 07/07 5.8 08/05 5.1 08/06 5.3 08/07 5.7 09/05 5.0 09/06 5.6 09/07 6.8 10/05 4.9 10/06 5.5 10/07 6.2 11/05 4.6 11/06 5.5 11/07 6.1 12/05 4.3 12/06 6.0 12/07 6.4

21 Transportation - Actual Operator Hours to Platform Hours

CBOs: 1, 2, 3, 4 Comments: Commonly referred to as “pay to plat”, this measures efficiency both in scheduling and operations. This metric usually ranges from 1.2 to 1.3.

Definition: Total pay hours / Total platform hours Dispatcher entry to OTS. OPRAH:OTS.EXCEPTION_TOTAL

Mean:1.26 Minus Std Dev:1.23 Plus Std Dev:1.29

MM/YY Pay To Plat MM/YY Pay To Plat MM/YY Pay To Plat 01/05 1.3 01/06 1.3 01/07 1.3 02/05 1.3 02/06 1.3 02/07 1.3 03/05 1.2 03/06 1.2 03/07 1.2 04/05 1.2 04/06 1.2 04/07 1.2 05/05 1.3 05/06 1.3 05/07 1.3 06/05 1.2 06/06 1.3 06/07 1.3 07/05 1.3 07/06 1.3 07/07 1.3 08/05 1.3 08/06 1.2 08/07 1.2 09/05 1.3 09/06 1.3 09/07 1.3 10/05 1.2 10/06 1.2 10/07 1.2 11/05 1.3 11/06 1.3 11/07 1.3 12/05 1.2 12/06 1.3 12/07 1.3

22 Transportation - Out Lates 5 Minutes or more at Divisions

CBOs: 1, 2, 3, 4 Comments: Outlates this quarter exceeded the mean. December’s numbers were high, resulting from holidays and a new signup that went into effect just before Christmas. D6 had a difficult time meeting service demands after the signup due to the additional work transferred to D6, operators transferring to D6, and the subsequent operator training.

Definition: Number of Out Lates by Month Satcom Outlate Incidents

Mean:253 Minus Std Dev:178 Plus Std Dev:328

MM/YY Out Lates MM/YY Out Lates MM/YY Out Lates 01/05 159 01/06 253 01/07 369 02/05 113 02/06 308 02/07 300 03/05 177 03/06 290 03/07 349 04/05 160 04/06 262 04/07 334 05/05 169 05/06 272 05/07 300 06/05 172 06/06 198 06/07 307 07/05 189 07/06 205 07/07 290 08/05 224 08/06 216 08/07 350 09/05 173 09/06 218 09/07 159 10/05 172 10/06 254 10/07 302 11/05 208 11/06 256 11/07 330 12/05 263 12/06 388 12/07 422

23 Transportation - Trips Missed at Divisions

CBOs: 1, 2, 3, 4 Comments: Similar to the previous indicator, the number of missed trips this quarter was higher than the mean with a very significant increase in December. This was the result of the combination of the holidays and a new signup that went into effect just before Christmas.

Definition: Number of Trips Missed Per Month Satcom Missed Trips

Mean:186 Minus Std Dev:73 Plus Std Dev:299

MM/YY Missed Trips MM/YY Missed Trips MM/YY Missed Trips 01/05 50 01/06 182 01/07 489 02/05 81 02/06 368 02/07 163 03/05 122 03/06 214 03/07 200 04/05 42 04/06 143 04/07 197 05/05 84 05/06 177 05/07 182 06/05 54 06/06 64 06/07 300 07/05 98 07/06 116 07/07 340 08/05 209 08/06 133 08/07 365 09/05 101 09/06 160 09/07 194 10/05 63 10/06 147 10/07 256 11/05 128 11/06 86 11/07 289 12/05 122 12/06 377 12/07 401

24 Safety - Accidents Per 100K Miles (Excluding Paratransit)

CBOs: 1, 2, 3, 4 Comments: The accident rate continues to exceed the mean.

Definition: Accidents Per 100,000 Miles (Excluding Paratransit) Safety Department and TIS. Larry Perea, x4797

Mean:6.4 Minus Std Dev:5.77 Plus Std Dev:7.03

Accidents Accidents Accidents MM/YY Per100KMiles MM/YY Per100KMiles MM/YY Per100KMiles 01/05 7.2 01/06 5.9 01/07 5.0 02/05 7.1 02/06 6.5 02/07 6.2 03/05 5.8 03/06 6.3 03/07 5.5 04/05 6.0 04/06 6.0 04/07 6.4 05/05 6.8 05/06 7.3 05/07 6.4 06/05 6.3 06/06 6.5 06/07 6.9 07/05 6.1 07/06 6.6 07/07 6.5 08/05 6.2 08/06 5.8 08/07 7.5 09/05 5.8 09/06 7.0 09/07 7.7 10/05 6.5 10/06 5.5 10/07 6.5 11/05 5.7 11/06 6.3 11/07 7.6 12/05 6.1 12/06 6.1 12/07 7.3

25 Safety - Passenger Boarding per PSC

CBOs: 1, 2, 3, 4 Comments: This metric takes monthly Ridership, which remains fairly constant, and divides that number by the number of calls for the sheriff. As such, a higher figure on the graph indicates that relatively fewer calls were made for the sheriff.

Definition: Total number of boarding / Total number of Protective Services Calls Number of PSC are received from the Alameda and Contra Costa County Sheriff's Department. Number of Boarding is from Service Development Department. Larry Perea, x4797

Mean:13157 Minus Std Dev:10135 Plus Std Dev:16179

Boardings Boardings Boardings MM/YY Per Call MM/YY Per Call MM/YY Per Call 01/05 13,921.6 01/06 11,488.6 01/07 8,844.0 02/05 14,186.7 02/06 15,488.6 02/07 11,857.0 03/05 12,420.0 03/06 15,249.1 03/07 11,205.8 04/05 13,601.5 04/06 21,437.2 04/07 21,913.5 05/05 10,472.0 05/06 14,941.0 05/07 15,209.9 06/05 10,916.4 06/06 11,693.0 06/07 11,693.0 07/05 14,188.6 07/06 11,378.2 07/07 13,386.1 08/05 13,206.8 08/06 13,355.9 08/07 13,003.6 09/05 11,857.0 09/06 13,921.5 09/07 19,147.7 10/05 10,956.7 10/06 8,251.9 10/07 13,921.5 11/05 11,511.0 11/06 10,453.4 11/07 12,615.5 12/05 14,053.8 12/06 8,778.4 12/07

MAINTENANCE

Department: Submitted by: Extension:

Environmental Engineer Suzanne Chaewsky 8869

MEETINGS

Annual UST monitoring system certification performed with Hayward Fire Department at Division 6 on October 9. No significant findings. Meeting with EBMUD representatives on October 17 to review status of corrective actions and representative sampling strategies at CMF. Meeting on December 19 between Facilities, Maintenance and District Engineer to review options for replacing the temporary separator arrangement at the Division 3 wash rack with a more permanent solution. Conducted hazardous waste training at monthly Maintenance Management meeting on December 10 and at CMF on December 12. Met with Safety Department in December to discuss incorporating environmental subjects into monthly tailgate meetings. Attended 8-hour hazardous waste management training class. Attended 2-day class, Risks in Project Management, sponsored by the American Society of Civil Engineers in San Francisco in October. Conducted EBMUD-mandated pollution prevention training in response to wastewater discharge violations at CMF on December 5 and 12. Annual UST inspection at CMF by Oakland Fire Department on December 5. The unleaded piping sensor and the ATF spill buckets failed tests and were replaced within the 30-day agency deadline.

NEW PROJECTS

Conducted soil investigation at Division 6 in accordance with Alameda County Health Department-approved workplan. Installed and sampled groundwater monitoring wells. Draft investigation report expected in early 2008. A scope of work for replacing the fiberglass sumps on the underground storage tanks at Division 4 is being prepared. The Spill Prevention Control and Countermeasure (SPCC) Plan for CMF is being prepared. An updated Hazardous Materials Business Plan is in progress and should be completed by March 1, 2008.

COMPLETED PROJECTS

Revision and update of CMF’s Source Reduction Evaluation Plan and Hazardous Waste Management Performance Report. Finalized a revised SPCC Plan for Division 2. Finalized a revised SPCC Plan and Hazardous Materials Business Plan for Division 4 that includes the new biodiesel fueling facility. Completed and received certification of the District’s Greenhouse Gas Emission Inventory purusant to the California Climate Action Registry requirements.

ONGOING PROJECTS

A revised draft Technical Feasibility Study for remedial action alternatives for the Newark site is being reviewed by outside legal counsel for comment. Quarterly groundwater monitoring events for fourth quarter 2007 were completed at Divisions 2, 4 and 6. Still waiting for off-site access at Division 2 before performing additional soil and groundwater testing downgradient and off District property to examine for the presence of petroleum hydrocarbons in soil and groundwater. A meeting is scheduled in January 2008 between the District, outside legal counsel, the adjacent property owner and the County in order to address outstanding issues so the studies can move forward.

30 Department: Submitted by: Extension:

Recycle Committee Adelle Foley 4890

MEETINGS

The Recycle Committee convened a meeting in November for all committee members including recently recruited point persons located at each division. The Committee described existing programs to new coordinators including procedures. Recycle coordinators are now on board at each division to ensure implementation of the various recycle programs currently established at AC Transit.

Recycle Coordinators ensured participation in two District health fairs: Oct. 11 – D3 Ron Esparza, Llew Keller Oct. 18 – D2 Ron Esparza, Cheryl Koch

NEW PROJECTS

Began reviewing check list for obtaining Green Certification through Contra Costa County for the Richmond facility. Established contact with the International Rescue Center to donate surplus binders. Began work on the Recycle Committee intranet web page.

COMPLETED PROJECTS

Recruitment of point persons at all divisions. Delivered first batch of eyeglasses to the West Berkeley Lion’s Club.

ONGOING PROJECTS

Recycle programs for paper, cardboard, bottles and cans, ink and toner cartridges, e-waste, batteries and eye-glasses.

SUMMARY/ADDITIONAL COMMENTS

The AC Transit Recycle Committee is a dynamic group of volunteer employees dedicated to promoting the mantra "Reduce, Reuse, Recycle" throughout the District.

Department: Submitted by: Extension:

Facilities Maintenance Craig Michels 8806

MEETINGS

Ongoing – One new apprentice begins a 6-week orientation period starting January 2008. Upon completion, the candidate will sign an apprenticeship agreement with the State of Californina and classes will resume for all apprentices. Facilities Apprentice Mechanic training is two days per week at the Training and Education Center in Hayward. Instructors and Trainers provide classroom and practical hands-on instruction for three (3) apprentices. AC Transit and Amalgamated Transit Union jointly developed this 3-year State certified program to promote in-house development of staff.

NEW PROJECTS

CMF replacement of front office rooftop HVAC units. Unforeseen replacement due to major component failure. Install bulk dispensing of new coolant for new and existing buses Install charging system and separate metering for new Hybrid buses at D4

COMPLETED PROJECTS

Cleaire power outlets installed at each site for onboard particulate trap regeneration systems. Decommission Hydrogen production and storage equipment at Richmond Division and restore site to original condition. D4 Bay-4 Horizontal Lifeline installation and training complete

32 ONGOING PROJECTS

CMF paint booth - Two competitive bids received. Staff to advise. CMF parking garage upgrades - construction to start in late Feb.2008 District wide lighting upgrades - bid document preparation CMF replace Mart Washers - bid document preparation TEC interior paint project - merge with district wide renovation projects CMF Parallelogram lift installation in steam bay - design phase D4 Parallelogram lift installation in steam bay - design phase D2 vacuum removal - bid document prepared D3 motorized gate replacement project - substantially complete, punchlist items remain. CD Replace UPS and battery back-up, updating as-built drawings for Engineering GO Chiller /HVAC upgrades - predesign complete. Security Access control project - RFQ ready to advertise CMF Roof Replacement project - SR submitted for bid design and bid document preparation. D2 Concrete trench and storm drain repairs in yard - bid documents substantially complete. GO cubicle replacement on 8th floor - design underway D4 Transportation interior paint and ceiling tile replacement - work underway

SUMMARY/ADDITIONAL COMMENTS

D4 Conference Room Upgrades o Construction complete for Hyroad conference room improvements o Interior and Exterior signage to be completed under the same contract o Includes various upgrades while incorporating Chevron and AC Transit branding. o Facility to be used for hydrogen outreach programs as well as meetings and conferences.

CMF Parking Garage Upgrades o Construction contract issued and submittals are being processed for a start date of late Feb.2008 o Structural upgrades to the parking garage to meet current building code standards.

CMF Mart Parts Washer Replacement o Prepared draft specification for bid. o Replace 20-year old large parts washers (x3) required for component remanufacturing. o Funded by maintenance equipment upgrade grant.

33 Maintenance - Mechanic Industrial Injury Rate

CBOs: 1, 2, 3, 4 Comments: Reduction in industrial injury due to increased focus on personnel safety - Tailgate meetings, formal training Safety Dept. inspections and monthly Maintenance Management refreshers.

Definition: Percentage of total hours codes as paid and unpaid industrial injury PeopleSoft. 1-((Total Hours Absent)/(# people*8 hours per day* 20 days per month)).

Mean: 2 Minus Std Dev: 3 Plus Std Dev: 1

Unavailability Unavailability Unavailability MM/YY Mech II MM/YY Mech II MM/YY Mech II 01/05 3.0 01/06 2.0 01/07 2.0 02/05 2.0 02/06 2.0 02/07 2.0 03/05 2.0 03/06 2.0 03/07 2.0 04/05 1.0 04/06 1.0 04/07 2.0 05/05 1.0 05/06 1.0 05/07 2.0 06/05 1.0 06/06 1.0 06/07 2.0 07/05 2.0 07/06 0.0 07/07 2.0 08/05 1.0 08/06 1.0 08/07 2.0 09/05 1.0 09/06 1.0 09/07 2.0 10/05 2.0 10/06 1.0 10/07 1.0 11/05 2.0 11/06 2.0 11/07 1.0 12/05 2.0 12/06 2.0 12/07 1.0

34 Maintenance - Mechanic Sick Rate

CBOs: 1, 2, 3, 4 Comments: No significant deviation compared to same time period from previous years.

Definition: Percentage of total hours codes as paid and unpaid sick PeopleSoft. 1-((Total Hours Absent)/(# people*8 hours per day*20 days per month)).

Mean:4 Minus Std Dev:5 Plus Std Dev:3

Unavailability Unavailability Unavailability MM/YY Mech Sick MM/YY Mech Sick MM/YY Mech Sick 01/05 4.0 01/06 3.0 01/07 5.0 02/05 4.0 02/06 3.0 02/07 4.0 03/05 4.0 03/06 4.0 03/07 3.0 04/05 5.0 04/06 4.0 04/07 3.0 05/05 3.0 05/06 5.0 05/07 4.0 06/05 4.0 06/06 5.0 06/07 4.0 07/05 3.0 07/06 4.0 07/07 3.0 08/05 4.0 08/06 5.0 08/07 3.0 09/05 5.0 09/06 5.0 09/07 4.0 10/05 4.0 10/06 5.0 10/07 4.0 11/05 5.0 11/06 5.0 11/07 5.0 12/05 5.0 12/06 5.0 12/07 5.0

35 Maintenance - Percent Total Employee Unavailability

CBOs: 1, 2, 3, 4 Comments: No significant deviation compared to same time period from previous years.

Definition: UnavailableHours / Total Hours Dispatcher entry to OTS, then to PeopleSoft. UnavailHours/ (UnavailHours+AvailHours+OtherHours)

Mean:20.1 Minus Std Dev:15.7 Plus Std Dev:24.5

Total Unavail Total Unavail Total Unavail MM/YY Percent MM/YY Percent MM/YY Percent 01/05 22.3 01/06 23.1 01/07 23.1 02/05 19.9 02/06 20.4 02/07 19.0 03/05 15.5 03/06 14.8 03/07 13.9 04/05 16.0 04/06 16.9 04/07 15.3 05/05 19.6 05/06 21.5 05/07 18.6 06/05 16.8 06/06 19.0 06/07 16.7 07/05 24.2 07/06 23.4 07/07 21.6 08/05 17.9 08/06 18.3 08/07 16.2 09/05 21.0 09/06 20.8 09/07 21.0 10/05 15.9 10/06 14.7 10/07 12.7 11/05 26.4 11/06 24.7 11/07 25.2 12/05 28.6 12/06 29.2 12/07 29.9

36 Maintenance - Scheduled Employee Unavailability

CBOs: 1, 2, 3, 4 Comments: No significant deviation compared to same time period from previous years.

Definition: Scheduled hours not available for work / Total hours Dispatcher entry to OTS, then to PeopleSoft. ScheduledUnavailHours/ (UnschedUnavailHours+SchedUnavailHours+AvailHours+OtherHours)

Mean:11.7 Minus Std Dev:7.4 Plus Std Dev:16.0

Sched Sched Sched MM/YY Unavail MM/YY Unavail MM/YY Unavail Percent Percent Percent 01/05 14.5 01/06 16.0 01/07 15.5 02/05 12.0 02/06 12.4 02/07 10.9 03/05 6.7 03/06 6.8 03/07 6.9 04/05 7.1 04/06 7.8 04/07 7.9 05/05 11.7 05/06 11.6 05/07 10.6 06/05 8.4 06/06 8.5 06/07 8.4 07/05 15.2 07/06 15.6 07/07 14.7 08/05 8.6 08/06 9.7 08/07 8.9 09/05 11.5 09/06 12.4 09/07 12.6 10/05 6.6 10/06 6.1 10/07 5.3 11/05 16.9 11/06 16.0 11/07 17.2 12/05 19.6 12/06 19.7 12/07 20.8

37 Maintenance - Unscheduled Employee Unavailability

CBOs: 1, 2, 3, 4 Comments: Quarterly reduction in unavailability trend , compared to same time in previous years due to improved safety record.

Definition: Unsheduled hours not available for work / Total hours Dispatcher entry to OTS, then to PeopleSoft. UnschedUnavailHours/(UnavailHours + AvailHours + OtherHours)

Mean:8.4 Minus Std Dev:7.5 Plus Std Dev:9.3

Unsched Unsched Unsched MM/YY Maint Unavail MM/YY Maint Unavail MM/YY Maint Unavail 01/05 7.8 01/06 7.1 01/07 7.6 02/05 7.9 02/06 8.0 02/07 8.1 03/05 8.8 03/06 8.0 03/07 7.0 04/05 8.9 04/06 9.1 04/07 7.4 05/05 7.9 05/06 9.9 05/07 8.0 06/05 8.4 06/06 10.5 06/07 8.3 07/05 9.0 07/06 7.8 07/07 6.9 08/05 9.3 08/06 8.6 08/07 7.3 09/05 9.5 09/06 8.4 09/07 8.4 10/05 9.3 10/06 8.6 10/07 7.4 11/05 9.5 11/06 8.7 11/07 8.0 12/05 9.0 12/06 9.5 12/07 9.1

38 Maintenance - Lift Road Calls

CBOs: 1, 2, 3, 4 Comments: No significant deviation compared to same time period from previous years.

Definition: Wheelchair Lift / Ramp Road Calls

Mean:9.00 Minus Std Dev:5.33 Plus Std Dev:12.67

MM/YY RoadCalls MM/YY RoadCalls MM/YY RoadCalls 01/05 8 01/06 7 01/07 11 02/05 5 02/06 6 02/07 11 03/05 10 03/06 8 03/07 11 04/05 5 04/06 9 04/07 9 05/05 6 05/06 5 05/07 14 06/05 4 06/06 9 06/07 6 07/05 5 07/06 4 07/07 13 08/05 6 08/06 15 08/07 11 09/05 9 09/06 16 09/07 8 10/05 6 10/06 14 10/07 13 11/05 3 11/06 12 11/07 8 12/05 13 12/06 14 12/07 15

39 Maintenance - Miles Between Road Calls

CBOs: 1, 2, 3, 4 Comments: No significant deviation compared to same time period from previous years.

Definition: Miles Between Road Calls

Mean:6207 Minus Std Dev:5479 Plus Std Dev:6935

MM/YY MBR MM/YY MBR MM/YY MBR 01/05 6,622 01/06 5,803 01/07 5,621 02/05 7,513 02/06 5,659 02/07 5,069 03/05 6,902 03/06 5,428 03/07 6,282 04/05 8,800 04/06 5,742 04/07 6,057 05/05 6,608 05/06 6,255 05/07 6,111 06/05 5,880 06/06 5,870 06/07 6,251 07/05 6,655 07/06 5,628 07/07 6,591 08/05 6,808 08/06 6,454 08/07 6,596 09/05 6,683 09/06 5,825 09/07 6,646 10/05 6,454 10/06 5,672 10/07 6,502 11/05 7,061 11/06 5,158 11/07 6,104 12/05 5,284 12/06 5,460 12/07 5,399

40 Maintenance - Paratransit Road Calls

CBOs: 1, 2, 3, 4 Comments: Retirement of five oldest buses and addition of six new replacements in October resulted in fewer roadcalls from previous month. An overall reduction from last year during the same time frame.

Definition: Road Calls for Paratransit vehicles Roland Fecteau

Mean:6.00 Minus Std Dev:2.43 Plus Std Dev:9.57

MM/YY Roadcalls MM/YY Roadcalls MM/YY Roadcalls 01/05 3 01/06 4 01/07 5 02/05 3 02/06 4 02/07 8 03/05 3 03/06 3 03/07 7 04/05 3 04/06 5 04/07 12 05/05 4 05/06 6 05/07 16 06/05 6 06/06 11 06/07 11 07/05 11 07/06 9 07/07 12 08/05 4 08/06 5 08/07 13 09/05 6 09/06 10 09/07 10 10/05 3 10/06 9 10/07 7 11/05 3 11/06 7 11/07 5 12/05 4 12/06 2 12/07 4

41 Maintenance - Scheduled Bus PMIs Completed On-Time

CBOs: 1, 2, 3, 4 Comments: No significant deviation compared to same time period from previous years.

Definition: Number of On-Time PMIs / Total number of PMIs Ellips. Number of On-Time PMIs and Total number of PMIse

Mean:93.19 Minus Std Dev:85.58 Plus Std Dev:100.80

Percent On Percent On Percent On MM/YY Time MM/YY Time MM/YY Time 01/05 86.0 01/06 85.0 01/07 99.9 02/05 87.2 02/06 87.5 02/07 100.0 03/05 90.2 03/06 87.8 03/07 99.7 04/05 89.1 04/06 98.1 04/07 99.8 05/05 87.5 05/06 94.5 05/07 99.5 06/05 76.4 06/06 96.1 06/07 98.9 07/05 80.8 07/06 99.4 07/07 98.1 08/05 80.4 08/06 99.9 08/07 99.8 09/05 79.4 09/06 100.0 09/07 99.8 10/05 83.0 10/06 100.0 10/07 99.8 11/05 84.8 11/06 100.0 11/07 98.2 12/05 89.1 12/06 99.7 12/07 99.7

42 Maintenance - Bus Spare Percent

CBOs: 1, 2, 3, 4 Comments: Increase peak demand starting in September '07. Fleet size remains approximately the same.

Definition: (Number of spare buses / Peak pull out) * 100 Quarterly meeting with Maintenance and Transportation Superintendents. Bob Bithell, x8874

Mean:21 Minus Std Dev:18 Plus Std Dev:24

MM/YY Spare Percent MM/YY Spare Percent MM/YY Spare Percent 01/05 26.9 01/06 17.8 01/07 23.6 02/05 26.9 02/06 21.7 02/07 23.6 03/05 26.9 03/06 21.7 03/07 23.6 04/05 26.9 04/06 20.0 04/07 23.6 05/05 26.9 05/06 20.0 05/07 23.6 06/05 26.9 06/06 20.0 06/07 23.6 07/05 17.8 07/06 20.7 07/07 17.3 08/05 17.8 08/06 21.3 08/07 17.9 09/05 17.8 09/06 21.3 09/07 18.9 10/05 17.8 10/06 23.6 10/07 17.5 11/05 17.8 11/06 23.6 11/07 19.9 12/05 17.8 12/06 23.6 12/07 19.9

SERVICE DEVELOPMENT Department: Submitted by: Extension:

Accessible Services Mallory Nestor-Brush 7213

MEETINGS

ACTIA Paratransit Advisory Planning Committee (PAPCO) ACTIA Technical Advisory Committee (TAC) Paratransit Coordinating Council (PTCC) Contra Costa Paratransit Coordinating Council (CCPCC) Service Review Advisory Committee (SRAC) Accessibility Advisory Committee (AAC) East Bay Paratransit Consortium (EBPC) Staff AC Transit Paratransit Unit (D-8) Driver Recruitment/Retention EBPC Emmissions Compliance with CARB Regulations CalAct Paratransit Roundtable/Workshop ACTIA sponsored Train-the-Trainer CARD sponsored Emergency Preparedness Planning

NEW PROJECTS

Center for Independent Living (CIL) Travel Training Program

COMPLETED PROJECTS

Submitted two (2) grant applications for New Freedom Funding to MTC. Installed six (6) MDT/AVL units in D-8 vehicles for testing. Reviewed/submitted comments to Marketing re: Riders Guide. Reviewed/submitted comments to Nelson/Nygaard re: Travel Training Manual.

ONGOING PROJECTS

Update of fixed route training modules Development of Drivers’ Guide Wheelchair Mark and Tether Strap Program Upgrade to EBPC ADEPT software Continued installation of MDC/AVL on D-8 Vehicles

SUMMARY/ADDITIONAL COMMENTS

The Accessible Services staff participated in the following events during the period:

Alameda County Senior Mobility and Transportation Fair-Cardinal Point The Route to Success, a community forum on EBPC, sponsored by Loni Hancock Information for Better Living - Brookins AME Church

Presentations were made to:

Individuals travel trained by USOAC-Fruitvale Senior Center California Transit Association (CTA) – Anaheim Center for Independent Living (CIL) Travel Trainers

Staff met with Richmond Councilmember Sandhu and various City of Richmond staff.

Staff met with EBPC consumer Ruthanne Shipner.

48 Department: Submitted by: Extension:

Capital Projects Implementation Jon Twichell 4801

MEETINGS

WiFi Committee MTC Real Time TAC, MTC ITS Plan Update CMA/AC Monthly Meetings ACTIA/AC Monthly Meetings Ardenwood Park & Ride, various meetings Richmond Parkway Transit Center Planning Group SRC Quarterly City of Oakland Coordination Meeting Technology Task Force presentation Clear Channel/Lamar Takeover DB Route Operations Committee Emergency Training and Emergency Exercise SMART Corridor TAC NextBus meetings, various subjects Review of European Real Time Bus Arrival Systems InTel Survey and Report meetings Visit by Salt Lake City Transit, telephone conferences with San Diego, Los Angeles, Albany NY, Edmonton

NEW PROJECTS

Begin installation process for 4 WiFi units as part Chevron Biodiesel demonstration project Coliseum BART fencing

ONGOING PROJECTS

International/Telegraph/East 14th Rapid Bus, completion of bus shelters & NextBus signage WiFi Transbay project Richmond Parkway Transit Center, environmental work at this time Ardenwood Park & Ride expansion San Pablo Rapid Stop Upgrade Project Eastmont Mall Transit Center, revised design Transit Signal Priority Information Systems Foothill Boulevard traffic signal upgrades NextBus; ongoing issues, Berkeley BART kiosks, overall review and recommendations for future real time bus arrival information systems Route 80 Integrated Corridor Management Program

49 Department: Submitted by: Extension:

Long Range Planning and Data Tina Spencer 4754 Analysis

MEETINGS

Three meetings with the Federal Transit Administration regarding the BRT project. Conducted a work session with the City of Berkeley to refine the BRT alternative within Berkeley. Presented at the “Travel Alternatives and Sustainable Future” workshop held by PATH and UC Berkeley. Four external agency technical meetings regarding Transportation and Land Use, and Transit and the Pedestrian and Bike environment. Three community meetings related to specific development projects in the cities of Oakland, Berkeley and San Leandro. Two BART coordination meetings with BART staff. Ten meetings related to the development of the Regional Transportation Plan update. Monthly WCCTAC, WCCTAC TCC, Alameda CMA and ACTAC meetings. Three meetings at MTC related to the I-880 Integrated Corridor Management Program. Two external meetings related to Grant Funding. Hosted the Regional Orbital Users Group.

NEW PROJECTS

Began working with ABAG/MTC on the development of Priority Development Areas for the Regional Transportation Plan. Helping to spearhead the Regional Transit Planning Managers Group for purposes of developing a regional Transit Vision for the 2035 Regional Transportation Plan. Began working with the Orbital task force to assess opportunities for improvement of the Orbital system.

COMPLETED PROJECTS

Completed testing the Automatic Vehicle Announcements for Lines 57 and 43. Provided technical information for the submittal of Small Starts and Very Small Starts projects to MTC.

ONGOING PROJECTS

Real-time Transit Technical Review (MTC project). City of Alameda Transportation Master Plan Update Technical Review. Hastus upgrade project management. County of Alameda Pedestrian Plan Technical Review. Dumbarton Rail Corridor Committee Technical Review. Environmental Impact Study of the Telegraph/International/E.14th Street Bus Rapid Transit project. Regional Transit Information System Technical Review (RTIS—511.org). Automatic Vehicle Announcement downloading capabilities. BART to Warm Springs Technical Review. BART to San Jose Technical Review. Measure J (Contra Costa County) funding Technical Review. Alameda County Transportation and Land Use Task Force. On-going review of ridership and running time issues via our Automatic Passenger Counters. Technical Coordination with the Alameda County Congestion Management Agency and the West Contra Costa Transportation Advisory Committee. Development and Testing of the Automatic Vehicle Announcement (AVA) System Integration. Bayfair Town Centre/BART TOD study Technical Review. Business Objects integration of UTA APC and Orbital APC systems data. Development of Capital Projects for inclusion in the Regional Transportation Plan and the Short Range Transit Plan.

Department: Submitted by: Extension:

Service Development – Service and A. Bruzzone 7175 Operations Planning

MEETINGS

Met at various times with stakeholders on the Transbay Terminal project, specifically involving bus storage and other preliminary designs that are being developed. Worked with TJPA staff and consultants to develop new Transbay bus and BART ridership estimates. Attended meeting of California Transportation Commission where CTC approved TJPA- CCSF-Caltrans Coop Agreement. Attended kick-off meeting on I-80 Integrated Corridor Management system. Attended meeting with City of Orinda Councilmembers on measures to provide service within Orinda on Line 74. Attended meeting with Berkeley Mayor and Councilmembers on eco-pass options. Staff conducted regular Service Forum meetings with Operators at the Divisions. Attended conference on using Census Data.

NEW PROJECTS

Berkeley Eco-Pass – Started work to develop options for Berkeley city-funded incentives to increase transit use including city-side eco-pass, downtown free fare zone, etc. Maintenance Facilities – Started initial scoping of work plan to analyze bus facility requirements.

COMPLETED PROJECTS

Uptown Transit Center – Planning work completed for project.

ONGOING PROJECTS . Service Changes – worked with staff to implement and provide follow up on service, route and schedule changes that were implememented in June. BioFuel Test – Assisted Marketing and Maintenance Departments in the supervision of the biofuel test, including revising appropriate routes and blocks as part of new sign-up. CSU East Bay – Developed new concepts for CSUEB “Class Pass” for presentation to campus and AC management. ATU Negotiations – Continued to provide analysis of various proposals relating to ATU contract.

Transbay Terminal – Continued to review progress made in design of Temporary Terminal and Bus Storage for new Transbay Terminal. Reviewed draft Operations and Maintenance Agreement related to new Transbay Terminal and made comments to TJPA staff. Transbay Ridership – Working with consultant, finalized new ridership estimates for Transbay Terminal, including peak hour estimates for AC Transit and BART. Fleet Plan – Continued to work on fleet plan, along with on-going fleet allocations by division. Line 51 Improvement Project – Continued to collect data for use in final report; received consultant reports on on-time performance and developed delay studies at specific intersections. Line 63 – Continued to work with City of Alameda to improve service and reliability on Line 63. Line 18 at department store Target – Continued working with City of Albany to relocate Line 18 terminal to Target store near Interstate 80. MTC Regional Transportation Plan – Continued working with Long Range Planning to provide input into the future needs of transit service in the East Bay, including additional service and frequency. Identified current and future service levels for MTC submittals.

53 Scheduling - Scheduled Average Miles per Peak Vehicle

CBOs: 1, 2, 3, 4 Comments: Minor changes were implemented between the 1st and 2nd quarters of FY 2007/08. These changes were very insignificant and did not cause any noticeable increase or decrease in average peak vehicle speed

Definition: Weighted average using a standard 30-day month. Calculation:(20*weekday platform miles + 5*Saturday miles + 5*Sunday miles)/Peak Vehicle Require Hatus. Gary Ward, x4735

Mean:162.07 Minus Std Dev:158.77 Plus Std Dev:165.37

Sched Avg Sched Avg Sched Avg MM/YY Miles Peak MM/YY Miles Peak MM/YY Miles Peak Vehicle Vehicle Vehicle

01/05 157.0 01/06 157.6 01/07 164.4 02/05 157.0 02/06 157.6 02/07 164.4 03/05 157.0 03/06 157.6 03/07 164.4 04/05 159.2 04/06 163.2 04/07 164.4 05/05 159.2 05/06 163.2 05/07 164.4 06/05 164.2 06/06 164.6 06/07 165.8 07/05 162.7 07/06 164.6 07/07 167.4 08/05 162.7 08/06 164.6 08/07 167.4 09/05 157.6 09/06 164.6 09/07 163.0 10/05 157.6 10/06 164.4 10/07 163.0 11/05 157.6 11/06 164.4 11/07 163.0 12/05 157.6 12/06 164.4 12/07 163.0

54 Scheduling - Average Operating Speed

CBOs: 1, 3, 4 Comments: Since only very minor changes were implemented between the 1st and 2nd quarters of FY 2007/08, there was no noticeable change in overall system-wide average operating speeds

Definition: Weighted average using a standard 30-day month. Calculation:(20*weekday miles + 5*Saturday miles + 5*Sunday miles)/(20*weekday platform hours + 5*Saturday hours + 5*Sunday hours). Hastus. Gary Ward, x4375

Mean:12.58 Minus Std Dev:12.35 Plus Std Dev:12.81

Sched Sched Sched MM/YY Operating MM/YY Operating MM/YY Operating Speed Speed Speed

01/05 12.4 01/06 12.4 01/07 12.7 02/05 12.4 02/06 12.4 02/07 12.7 03/05 12.4 03/06 12.4 03/07 12.7 04/05 12.6 04/06 12.7 04/07 12.7 05/05 12.6 05/06 12.7 05/07 12.7 06/05 12.5 06/06 12.6 06/07 12.7 07/05 12.4 07/06 12.6 07/07 12.9 08/05 12.4 08/06 12.6 08/07 12.9 09/05 12.1 09/06 12.6 09/07 12.8 10/05 12.1 10/06 12.7 10/07 12.8 11/05 12.1 11/06 12.7 11/07 12.8 12/05 12.1 12/06 12.7 12/07 12.8 55 Scheduling - Scheduled Pay/Plat

CBOs: 1, 4 Comments: Between the 1st & 2nd quarters of the FY, very minor scheduling changes resulted an insignificant change in platform hours. Since the runcuts were re-implemented, there was no reportable change to the Pay to Plat ratio.

Definition: Scheduled Operator pay hours to Scheduled platform hours Hastus Run Cuts. Gary Ward, x4735

Mean:1.14 Minus Std Dev:1.13 Plus Std Dev:1.15

Scheduled Scheduled Scheduled MM/YY Pay Plat MM/YY Pay Plat MM/YY Pay Plat 01/05 1.14 01/06 1.14 01/07 1.14 02/05 1.14 02/06 1.14 02/07 1.14 03/05 1.14 03/06 1.14 03/07 1.14 04/05 1.14 04/06 1.14 04/07 1.14 05/05 1.14 05/06 1.14 05/07 1.14 06/05 1.17 06/06 1.15 06/07 1.15 07/05 1.17 07/06 1.15 07/07 1.15 08/05 1.17 08/06 1.15 08/07 1.15 09/05 1.14 09/06 1.14 09/07 1.15 10/05 1.14 10/06 1.14 10/07 1.15 11/05 1.14 11/06 1.14 11/07 1.15 12/05 1.14 12/06 1.14 12/07 1.15

56 Scheduling - Percent of Trips On-Schedule

CBOs: 1, 2, 3, 4 Comments: On Time-Performance tends to fluctuate as routing , service levels and on-road conditions change. AVL/APC data is used to help pinpoint problem areas and develop plans to improve on time operation. Due to on-going system and the “Rider” module problems, On-Time (OTP) data is not able to be reported

Definition: Trips are on time if the departure is never early and no more than 5 minutes late Hastus, entered by traffic checkers. Updated quarterly. Gary Ward, x4753

Mean:67.6 Minus Std Dev:65.4 Plus Std Dev:69.8

On Schedule On Schedule On Schedule MM/YY Percent MM/YY Percent MM/YY Percent 01/05 63.8 01/06 67.1 01/07 65.0 02/05 63.8 02/06 67.1 02/07 64.8 03/05 64.0 03/06 67.4 03/07 64.7 04/05 70.5 04/06 67.2 04/07 67.2 05/05 70.5 05/06 67.2 05/07 67.2 06/05 70.6 06/06 67.2 06/07 66.9 07/05 66.8 07/06 69.6 08/05 66.8 08/06 69.6 09/05 66.8 09/06 69.4 10/05 70.9 10/06 67.9 11/05 70.9 11/06 67.9 12/05 70.8 12/06 67.9

57 Scheduling - Percent of Trips Operating Early

CBOs: 1, 2, 3, 4 Comments: These measurements are not reported this quarter due to on-going system problems affecting the Hastus “Rider” module.

Definition: Trips are early if the departure is before schedule Entered by traffic checkers. Updated quarterly. Gard Ward, x4735

Mean:5.0 Minus Std Dev:2.6 Plus Std Dev:7.4

MM/YY Early Percent MM/YY Early Percent MM/YY Early Percent 01/05 9.4 01/06 3.9 01/07 3.1 02/05 9.4 02/06 3.9 02/07 3.1 03/05 9.3 03/06 3.9 03/07 3.4 04/05 6.5 04/06 3.3 04/07 1.9 05/05 6.5 05/06 3.3 05/07 1.9 06/05 6.5 06/06 3.1 06/07 2.2 07/05 8.4 07/06 3.0 08/05 8.4 08/06 3.0 09/05 8.4 09/06 3.2 10/05 6.2 10/06 4.2 11/05 6.2 11/06 4.4 12/05 6.4 12/06 4.4

EXTERNAL AFFAIRS Department: Submitted by: Extension:

External Affairs Jim Gleich 7185

MEETINGS

Participated in meetings regarding outside audit. Met with Peralta system representatives to define elements of student pass program. Met with Washington staff for Congresswoman Barbara Lee. Development and adoption of State Advocacy Program. Development and adoption of Federal Advocacy Program. Met with District Congressional delegation in Washington. Participated in APTA discussions regarding national programs and future processes. Worked to develop options with regard to solar lit bus stops. Participated in discussions with regard to bus service for Cal football games. Attended various legislative, industry and AC Transit holiday functions. Initiated several meetings and discussions with regard to the BRT service.

NEW PROJECTS

Development of custormer service measurement process. Preparation for Jan. 29 Board Breakfast Briefing in San Pablo

COMPLETED PROJECTS

State and Federal avocacy programs. Promoted and hosted annual giving campaign, Nov-Dec. 2007

ONGOING PROJECTS

Various legislative/regulations.

SUMMARY/ADDITIONAL COMMENTS

A primary accomplishment this quarter has been the transition of the Capital Grants Department into External Affairs and improved direction for the District’s legislative program.

61 AC Transit Date Event Event Type Location/Hours Sponsors Notes Ward Staff Lead 10/3/2007 Cal State East Bay Al Fresco 2007 Community 11:30am-2:30pm Cal State University of the East Bay C. Dorsey At large Student Life Cal State of the East Bay x4882 Amphitheatre 25800 Carlos Bee Bd Hayward 10/4/2007 Translink outreach Outreach 7-9:30am; 3:30-6:30pm AC Transit Marketing K. Lynch Table to At large Broadway and 14th St. promote Oakland translink

10/9/2007 Health Fair Marketing 11am-2pm 55/101 Second St. K. Bakar Table to At large 55/101 Second Street 55/101 Second Street Promote San Francisco San Francisco Transbay

10/10/2007 TransLink Outreach Outreach 7am-12pm AC Transit Marketing Dept. K. Lynch At large 14th and Broadway x7238 Oakland

10/11/2007 Health and Safety Fair Internal 6:00am-4:00pm Health and Safety Committee K. Taylor At large Richmond Division x4804

10/14/2007 Spice of Life Festival Community 10am-6pm North Shattuck Association Berkeley N. Ayers Wards North Shattuch Ave. between Virginia and 4879 1, 2 Rose St. Berkeley 10/18/2007 Health and Safety Fair Internal 9:00am-2pm Health and Safety Committee K. Taylor At large D2 x4804

10/18/2007 TransLink Outreach Outreach 7am-9:30am AC Transit Marketing Dept. K. Lynch Confirmed At large Transbay Terminal x7238 San Francisco

10/18/2007 Transportation and Land Use Coalition 6-9pm TALC D. At large (TALC) Celebrates 10 years Oakland Museum of California Benyahia 1000 Oak Street Oakland 10/18/2007 Verde que te quiero verde Community 5:30-8:30pm PG&E D. At large 510 Studio Benyahia 831 Broadway Oakland

62 AC Transit Date Event Event Type Location/Hours Sponsors Notes Ward Staff Lead 10/20/2007 Making Strides Against Breast Cancer Walk Community Fundraiser walk AC Transit Employee Team "The K.Winn At large TBA Cotton Candies" Taylor x4804

10/24/2007 Senior Mobility and Transportation Fair Outreach 10am-2pm City of Alameda, Mastick Senior M. Nestor- Carfit Ward 3 in the ballroom Center Brush assessme Cardinal Point at Mariner Square nt 2431 Mariner Square Drive 10/24/2007 USOAC meeting with travel training Outreach 10-11am United Seniors of Oakland-Alameda M. Nestor- Carfit Wards participants Fruitvale/San Antonio Senior Ctr Count (USOAC) Brush assessme 1,2, 3 3301 East 12th Street, Suite 201 nt Oakland 10/25/2007 Unity Council Dia de los meurtos Community 6:30-9:00pm Unity Council D. At large VIP reception Fruitvale/San Antonio Senior Ctr Benyahia 3301 East 12th Street, Suite 201 7168 Oakland 10/25/2007 TransLink Outreach Outreach 3:30-6:30pm AC Transit Marketing Dept. K. Lynch Confirmed At large 14th and Broadway x7238 Oakland

10/28/2007 Dia de Los Muertos Community 10am-5pm Fruitvale Unity Council J. Iborra Wards Int'l Blvd and 41st St. and Fruitvale Village x4709 1, 2, 3 Plaza

10/31/2007 City of Emeryville Employee Transit Fair Outreach 12-2pm Emeryville N. Ayers Ward 2 Emeryville City Hall x4879; K. 1333 Park Ave Lynch Emeryville x7238 11/1/2007 TransLink Outreach Outreach 3:30-6:00pm AC Transit Marketing Dept. K. Lynch Confirmed At large Transbay Terminal x7238 San Francisco

11/1/2007 99th Town Hall Meeting Community Veteran's Memorial Hall AC Transit and City of Fremont T. Divito Presentati Wards Meeting 37154 Second St. x7132 on 4, 5 Fremont, CA

11/1/2007 OAACC Annual Luncheon and Anniversary Community 11:30am-1:30pm Oakland African American Chamber D. At large Meeting Oakland Airport Hilton of Commerce Benyahia 7168

11/5/2007 Driving Towards Giving Internal 9:00am Internal J. Adam G.O. Annual Giving Campagn Kick-off Breakfast G.O. Board Room 4863

63 AC Transit Date Event Event Type Location/Hours Sponsors Notes Ward Staff Lead 11/9/2007 Uptown Transit Center Opening Reception AC Transit Media 10am-11am Uptown Transit Center is a joint N. Ayers Don At large Event Uptown Transit Cetner, T.L. Berkley Way project of City of Oakland, Alameda x4879 Perata between Broadway and Telegraph Ave County CMA, and AC Transit and Nancy Nadel to attend 11/11/2007 Alameda Co. Veterans Day Parade Parade E 14th & Dutton (Downtown San Leandro) Alameda County C. Dorsey FC Bus Wards x4882 participati 3, 4 ng in parade

11/14/2007 9th Annual Health and Resource Fair Community 9am-12:30pm Newark Senior Center C. Dorsey promotion Ward 5 Silliman Activity Center x4882 of AC Newark, CA Transit Services

11/15/2007 TransLink Outreach Outreach 8:00am-1:00pm AC Transit Marketing Dept. K. Lynch Confirmed At large Shattuck and Center x7238 Berkeley

11/15/2007 Line 19 Community Meeting Outreach AC Transit P. Sarna Confirmed 6:00-7:00pm Line 19 Community Meeting North Berkeley Senior Center

11/15/2007 California State Association of Counties Marketing / Fuel Oakland Convention Center, 9 am to 3 pm Alameda County Matt 1,2,3 Conference Cell Riley, FC Engineer

11/16/2007 Environmental Fair Marketing / Fuel 10am-2pm Assemblyman Marc DeSaulnier J. Levin At large Take Action to Reduce Your Carbon Footprint Cell CSUEB (Cal State) Concord Campus x7244 4700 Ygnacio Valley Rd Concord 11/27/2007 D3 Retirement Party Internal 11:45am C. Haucley - 30 yrs; J. Sherman-30 S. At large D3 Gilley Room yrs; H. Carr, 29 yrs; C. Lassiter-27 Windham yrs; B. Young-27 yrs; M. Johnson- 25 yrs; C. Patterson-21 yrs;E. James 18 yrs; J James 18 yrs T 11/30/2007 Building Oakland Community 7:30am registration SF Biz Journal; Oakland Met D. E. Ortiz, At large 8-10am Program Chamber of Commerce et al Benyahia R. Kaplan, Marriott City Center x7168 C. Peeples; J. Adam 12/1/2007 Oakland Holiday Parade Community 2:00pm Oakland Metropolitan Chamber of C. Dorsey Wards Downtown Oakland beg. 11th & Broadway Commerce, Comcast x4882 1, 2,3 http://www.oaklandholidayparade.co m 12/4/2007 Riders' Choice Awards Special Transbay terminal AC Transit Marketing and the D. Lim Dennis At large Week of Dec. 3 Award 7-9am; 3-6:30pm Transbay Riders' Group x7163 has details

64 AC Transit Date Event Event Type Location/Hours Sponsors Notes Ward Staff Lead 12/7/2007 Heroes in Service and Hospitality Community 11:30am-1:30pm Oakland Convention and Vistors' D. Dir. At large Hilton Oakland Airport Bureau Benyahia Peeples to x7168 attend

12/11/2007 Transbay Taskforce meeting Riders' group Downtown San Francisco, AC Transit Marketing and the K. Bakar 12-1pm Transbay Riders' Group

12/14/2007 AC Transit Holiday Party Internal 6:00pm-midnight AC Transit C. $20/per At large Geoffrey's Inner Circle Thomas person 410 14th Street x4793 Oakland 12/19/2007 American Lung Assoc. Holiday Reception 4-7pm Carnelian ALA None Chris At large Room, SF Peeples attending

12/20/2007 G.O. Holiday Luncheon Internal 11am-2pm Employee Services J. Manuel At large featuring OSA (Oakland School of the Arts) GO 2nd floor Board Room x4878 musical ensemble

12/20/2007 D6 holiday luncheon Internal 12pm-3:00pm D6 E. D6 Miramont es

12/21/2007 Dvision 4 Maintenance, Transportation and Internal D4 D4 J. Lair At large Para Transit Christmas Party 11:45am

QUARTERLY MEDIA REPORT Oct. - Dec. 2007

AC TRANSIT PRESS RELEASES

Nov. 5, 8 2007 AC TRANSIT CHRISTENS UPTOWN TRANSIT CENTER Nov. 9, 2007 REGULAR SERVICE ON VETERAN’S DAY Nov. 20, 2007 THANKSGIVING WEEKEND SERVICE Nov. 30, 2007 FREE FARES ON HOLIDAY BUS DEC. 18, 2007 HOLIDAY SCHEDULES DEC. 19, 2007 SERVICE CHANGES

PUBLIC NOTICES ALAMEDA-CONTRA COSTA TRANSIT DISTRICT ORDINANCE NO. 15 AN ORDINANCE AMENDING BOARD POLICY NO. 114 (COMPENSATION FOR DIRECTORS)

AC TRANSIT RADIO and TELEVISED COVERAGE

Nov. 18, 2007 KPFA Radio call-in show to discuss BRT project with Washington D.C expert Bill Vincent of Breakthrough Technologies, and a representative from the Berkeley Telegraph Avenue Merchants Associations. Dec. 4, 2007 Cellphones AC Transit, KRON Ch 4

AC TRANSIT IN THE PRESS (GOOGLE NEWS HITS)

Oct. 5, 2007 NEW: Three receive minor injuries in car-versus-bus crash Oakland Tribune - Oakland,CA,USA An AC Transit bus transporting a group of special-needs adults collided with a car at Telegraph Avenue and 40th Street Thursday morning, leaving three ...

Oct. 8, 2007 Rapid bus continues to draw ire Inside Bay Area - Oakland,CA,USA By Anrica Deb, CORRESPONDENT OAKLAND — Eugene Harris, a Bay Bridge construction worker, rode on AC Transit's faster 1-R bus for over an hour and a half on a ...

Columbus Day closings San Jose Mercury News - CA, USA Regular service from public agencies including BART, Muni, Caltrain, Santa Clara Valley Transportation Authority, SamTrans, AC Transit, ...

Oct. 9, 2007 No quick fix for problems on AC Transit express bus lines Inside Bay Area - Oakland,CA,USA By Anrica DebCORRESPONDENT OAKLAND — Eugene Harris, a Bay Bridge construction worker, sat on AC Transit's faster 1-R bus service for over an hour and a half ...

66 Oct. 10, 2007 County planners OK Harvest's 231000-square-foot office for CSAA Bizjournals.com - Charlotte,NC,USA The site is within Contra Costa Centre, a 140-acre transit-oriented development served not only by the Bay Area Rapid Transit District but also by AC ...

Oct. 11, 2007 Six injured in bus accident Contra Costa Times - Walnut Creek,CA,USA ... is the third-largest public bus system in California. It serves 13 cities and nearby unincorporated areas in Alameda and Contra Costa counties.

OAKLAND: BUS COLLISION SENDS PASSENGERS TO HOSPITAL CBS 5 - San Francisco,CA,USA Six passengers aboard an Alameda-Contra Costa Transit District bus were transported to an area hospital Wednesday night after a truck collided into the bus ...

Hyundai's hydrogen workhorse CNET Blogs - Cupertino,CA,USA This particular car had taken time off from its regular day job as an internal mail carrier for AC Transit, in which capacity it has clocked up 15000 miles ... Oct. 12, 2007 SFist Blotter SFist - San Francisco,CA,USA And on Wednesday night, an AC Transit bus was in a seven-car pileup. Yipes, baby mama drama -- two men got in a fight in the parking lot of a Fremont day ...

Oct. 13, 2007 AC Transit to test cleaner-burning fuels Contra Costa Times - Walnut Creek,CA,USA By George Avalos An AC Transit bus pulls up to the new fueling station in Oakland as Chevron Corp. and AC Transit prepare to launch a joint venture whereby ...

Oct. 14, 2007 Bus rapid transit project could hit roadblock in Berkeley San Francisco Chronicle - CA, USA That's what AC Transit is proposing for its busiest route in the East Bay, the 15-mile-long stretch from Bay Fair BART Station in San Leandro to downtown ... Chevron, AC Transit team Agency works with energy company on ... Alameda Times-Star - Alameda,CA,USA "We think we are world leaders in adopting alternative energy programs," said Jaimie Levin, an AC Transit official. "We want to develop a more sustainable ...

AC Transit riders injured in seven-vehicle collision Oakland Tribune - Oakland,CA,USA By Angela Woodall, STAFF WRITER OAKLAND — At least six AC Transit passengers were injured and seven vehicles struck Wednesday night when a bus they were ...

67 Oct. 15, 2007 Transit Operators Report 23 Percent Increase Over Baseline Levels PR Newswire (press release) - New York,NY,USA Other substantial ridership gains include: -- AC Transit with 62000 additional riders per day (up 27 percent) -- VTA buses with 22000 additional riders per ... Oct. 16, 2007 Why Mayor Tom Bates Should Be Recalled Daily Californian - Berkeley,CA,USA Behind the scenes, he is pushing for the installation of AC Transit's Bus Rapid Transit, which means huge diesel buses along the main corridors of Berkeley. ...

Oct. 18, 2007 AC Transit bus, truck involved in crash Oakland Tribune - Oakland,CA,USA One of the AC Transit Bus passengers is hauled away by paramedics after the bus was involved in a crash at 5th Avenue and East 15th Street in Oakland on ...

EAST BAY ROUNDUP east bay roundup Contra Costa Times - Walnut Creek,CA,USA The increases on buses were 27 percent on AC Transit, 35 percent on Muni, 26 percent on Santa Clara Valley transit and 33 percent on Tri Delta Transit. ...

Oct. 19, 2007 Richmond Transit Center Opens in Iron Triangle KCBS - CA,USA ... for the grand opening of the Richmond Transit Center, which will allow commuters to connect with AC Transit buses, BART, and Capitol Corridor trains. ...

Governor Touts State Ferry Takeover Alameda Sun - Alameda,CA,USA By comparison, AC Transit carried about 613350 weekday commuters to San Francisco from Alameda last year, according to figures provided by the bus service. ...

City renaissance on the fast track Contra Costa Times - Walnut Creek,CA,USA Travelers from the Bay Area and beyond can connect to BART, Amtrak, AC Transit and Golden Gate Transit -- all under one roof. Riders soon will be able to ...

AC Transit Bus Hit By Bullet NBC11.com - San Jose,CA,USA A bus on line 72 was hit with one bullet at 34th Street and San Pablo Avenue just before 8 pm, said AC Transit spokesman Clarence Johnson. ...

NEW: Bullet strikes windshield of AC Transit bus Mercury-Register - Oroville,CA,USA OAKLAND - A bullet went through the front windshield of an AC Transit No. 72 bus Thursday night, but no one was injured, the bus district said. ...

68 Oct. 20, 2007 No quick fix for problems on AC Transit express bus lines Daily Review Online - CA,USA By Anrica debcorrespondent OAKLAND — Eugene Harris, a Bay Bridge construction worker, sat on AC Transit's faster 1-R bus service for over an hour and a half ...

Oct. 23, 2007 AC Transit fleet to test alternative fuels San Francisco Chronicle - CA, USA (10-22) 18:43 PDT Oakland -- A pilot program to test two types of alternative fuels in AC Transit buses goes into full gear Tuesday, according AC Transit ...

AC Transit and Chevron Launch Pilot Program to Test Alternative Fuels PR Newswire (press release) - New York,NY,USA ... Oct. 23 /PRNewswire-FirstCall/ -- The Alameda-Contra Costa Transit District (AC Transit) and Chevron Products Company today launched the Cleaner Fuels ...

AC Transit and Chevron Launch Pilot Program to Test Alternative Fuels Earthtimes - London,UK OAKLAND, Calif., Oct. 23 /PRNewswire-FirstCall/ -- The Alameda-Contra Costa Transit District (AC Transit) and Chevron Products Company today launched the ...

Chevron, AC Transit debut alternative fuels test Bizjournals.com - Charlotte,NC,USA AC Transit and Chevron Corp. today officially launch the Cleaner Fuels Test Program, a study of two alternative fuels in as many as 22 AC Transit buses. ...

AC Transit and Chevron Launch Pilot Program to Test Alternative Fuels Autochannel (press release) - USA OAKLAND, Calif., Oct. 23 -- The Alameda-Contra Costa Transit District (AC Transit) and Chevron Products Company today launched the Cleaner Fuels Test ...

Oct. 24, 2007 REGIONAL: PILOT PROGRAM TO TEST BIODIESEL FUEL IN BUSES CBS 5 - San Francisco,CA,USA

The Alameda-Contra Costa Transit District began the Cleaner Fuels Test pilot program today to test energy efficient fuel in 22 buses, according to program ...

InvestSource Inc.: Beacon Equity Rates Universal Energy at ... Trading Markets (press release) - Los Angeles,CA,USA Oct. 23, 2007 -- The Alameda-Contra Costa Transit District (AC Transit) and Chevron Products Company (NYSE: CVX | charts | news | PowerRating) launched the ...

Chevron test drives alternative fuel in East Bay EnergyCurrent - Houston,TX,USA USA: US supermajor Chevron has teamed up with East Bay's public bus operator Alameda-Contra Costa Transit District (AC Transit) on a Cleaner Fuels Test ...

69 【页面调色版

金融界 - China During the six-month study, AC Transit will test a biodiesel fuel blend and GTL (gas-to-liquids) diesel in a fleet of 22 unmodified diesel buses. ...

Street Date: Fremont Boulevard, Fremont Oct. 26, 2007 San Francisco Chronicle - CA, USA

BART: Exit the Fremont station and take AC Transit route No. 211 to

Fremont Boulevard. (415) 989-2278, www.bart.gov. (415) 817-1717,

AC Transit Experiments With Alternative Fuels abc7news.com - San Francisco,CA,USA By Laura Anthony OAKLAND, Calif., Oct. 23, 2007 (KGO) - There is a new effort by AC Transit to reduce the amount of carbon released into the atmosphere by ...

Council Asks for Study On Hotel Funding Berkeley Daily Planet - Berkeley,CA,USA The resolution includes a proposal to AC Transit to conduct a feasibility study among the communities along the BRT route on the eco-pass concept,

Grants by East Bay Community Foundation soar 37% to $36.7M Oct. 29, 2007 Bizjournals.com - Charlotte,NC,USA ... efforts in Richmond's Iron Triangle neighborhood and the development of transit-hub projects near East Bay BART and AC transit stations or stops. ...

Teenage girl shot and killed in Alameda park Nov. 1, 2007 San Francisco Chronicle - CA, USA Alameda police cordoned off the area and searched AC Transit bus stops and the 12th Street BART station in downtown Oakland in search of the assailants. ...

Alameda Literati Info Alameda Sun - Alameda,CA,USA The Alameda-Oakland Ferry landing is just a few moments away from the O Club, and AC Transit route 63 passes nearby. Alameda Literati is a carbon- neutral ...

Nov. 2, 2007 AC Transit and Chevron Launch Pilot Program to Test Alternative Fuels WebWire (press release) - Atlanta,GA,USA The Alameda-Contra Costa Transit District (AC Transit) and Chevron Products Company today launched the Cleaner Fuels Test Program, which will study two ...

Officer was a block from Alameda girl's shooting death Contra Costa Times - Walnut Creek,CA,USA No one saw the shooter and his accomplices flee in a vehicle, and investigators think they may have left Alameda aboard an AC Transit bus. ...

70 Nov. 3, 2007 15-year-old girl dies after shooting in park San Jose Mercury News - CA, USA No one saw the shooter and his companions leave in a vehicle, and investigators think they may have fled Alameda aboard an AC Transit bus.

Nov. 4, 2007 Police Hope Sketch Leads To Gunman In Alameda Playground Killing NBC 11.com - San Francisco,CA,USA Investigators believe the shooter left Washington Park with four or five other young men on an AC Transit bus. The victim, who was known as Iko, ...

Nov. 5, 2007 Local civil rights activist died in Cuba at age 73 Inside Bay Area - Oakland,CA,USA With her trademark wheelchair covered with social-justice bumper stickers, she once rolled in front of an AC Transit bus to call attention to non-working ... Teen's dream for family fades with fatal gunshot San Jose Mercury News - CA, USA Investigators think the boys may have run from Washington Park after the shooting and climbed aboard an AC Transit bus that was traveling on Webster Street

A Family Shattered; A Killer At Large KTVU.com - San Francisco,CA,USA ... but the suspects had fled the scene on an Alameda-Contra Costa Transit District bus and exited in the vicinity of the Eighth Street bus station. ...

SUNDAY NEWS ROUNDUP CBS 5 - San Francisco,CA,USA The suspects fled the scene on an Alameda-Contra Costa Transit District bus and exited in the vicinity of the Eighth Street bus station, Fuentes said. ...

Slain girl's parents talk passionately of their grief San Francisco Chronicle - CA, USA Police said she was the victim of a random crime by teenage boys who fled on an AC Transit bus. On Sunday, her family appealed for help in finding those ...

Nov. 6, 2007 In Alameda, unlike Oakland, single slaying gets big police response San Francisco Chronicle - CA, USA Authorities said the suspects, described as a half-dozen teenage boys, hopped onto an AC Transit bus and fled the scene. The death of Iko, ...

At Least 3 Boys Arrested In Alameda Girl's Murder CBS 5 - San Francisco,CA,USA When an officer responded to the shooting scene, the suspects fled on an Alameda-Contra Costa Transit District bus, Alameda police Lt. Art Fuentes said. ...

Scandinavia to DAPAC: Low Is Beautiful Berkeley Daily Planet - Berkeley,CA,USA And Scandinavian cities offer swift, frequent, and integrated public-transit service that makes AC Transit's and BART's slow-motion competition look like ...

71 Nov. 7, 2007 Police seek 2 more suspects in shooting death of 15-year-old San Francisco Chronicle - CA, USA The attackers fled on an AC Transit bus. Ichinkhorloo, a junior at Alameda High School who emigrated with her family from Mongolia three years ago,

Nov. 8, 2007 Urban outings: Berkeley waterfall San Francisco Chronicle - CA, USA 65 AC Transit bus, which lets you off at Euclid Avenue and Eunice Street, at the entrance to the park. Where's your favorite urban outing? ...

OAKLAND: NEW TRANSIT CENTER TO BE UNVEILED CBS 5 - San Francisco,CA,USA President pro Tem Don Perata, Oakland City Councilmember Nancy Nadel, Ac Transit Board President Greg Harper and other city and transit officials will hold ...

A's file plans for "ballpark village" in Fremont San Francisco Chronicle - CA, USA The A's have said they will work with AC Transit, the Altamont Commuter Express train, BART, Amtrak and other transit agencies to alleviate potential ...

Alameda Police Make More Arrests In Halloween Homicide NBC11.com - San Jose,CA,USA When an officer responded to the shooting, the suspects fled on an Alameda-Contra Costa Transit District bus, Fuentes said. On Saturday night, friends and ...

Nov. 9, 2007 OAKLAND: NEW TRANSIT CENTER IS UNVEILED CBS 5 - San Francisco,CA,USA AC Transit officials say the transit center is enhanced by widened sidewalks adorned with lights, artistic canopies, benches, computerized bus updates and ...

Nov. 10, 2007 Teen suspect, 5 others arrested in Alameda's fatal Halloween shooting San Francisco Chronicle - CA, USA Authorities believe the six fled to Oakland on an AC Transit bus after accosting and trying to rob a group of 10 friends at Washington Park in Alameda about ...

Nov. 11, 2007 3 teenagers nabbed after deputy's vehicle was hit by pellet gun Inside Bay Area - Oakland,CA,USA The teens, ages 15, 17 and 18, also admitted to shooting at and shattering several windows of two AC Transit buses and an Oakland police car the previous ...

72 Nov. 12, 2007 SF: SFMTA INSTALLS TRANSLINK SMART CARD SYSTEM CBS 5 - San Francisco,CA,USA

The Alameda-Contra Costa Transit District and the Golden Gate Transit and Ferry use the system. "After a much awaited arrival, it's exciting to see SFMTA ...

UNION CITY: GROUNDBREAKING CEREMONY FOR NEW TRANSIT Nov. 13, 2007 STATION CBS 5 - San Francisco,CA,USA Union City, Bay Area Rapid Transit and Alameda-Contra Costa Transit District officials will host a groundbreaking ceremony today to celebrate the first ...

SFMTA installs Translink smart card system abc7news.com - San Francisco,CA,USA Those using TransLink cards on AC Transit, Golden Gate Transit and MUNI light rail vehicles may be able to use them on MUNI vehicles, but not all vehicles ...

Nov. 14, 2007 Groundbreaking For New Union City BART Station CBS 5 - San Francisco,CA,USA (BCN) UNION CITY Union City, Bay Area Rapid Transit and Alameda- Contra Costa Transit District officials hosted a groundbreaking ceremony Tuesday to ...

Nov. 15, 2007 BART launches construction on Union City Intermodal Station Progressive Rail Roading - Milwaukee,WI,USA On Tuesday, Bay Area Rapid Transit (BART), Union City and AC Transit officials broke ground on the $100 million Union City Intermodal Station. ...

Nov. 16, 2007 Rachmaninoff's Vigil Set for Saturday Alameda Sun - Alameda,CA,USA AC Transit stops at the front door. Door price is a suggested donation of $15/$10; ages 13 and under get in free, with childcare provided. ...

Column: Undercurrents: For Commercial Development in Oakland, Look ... Berkeley Daily Planet - Berkeley,CA,USA AC Transit used to well-serve Oakland's neighborhood commercial areas, but the district long ago ran low on money, and began cutting back on service. ...

Berkeley This Week Berkeley Daily Planet - Berkeley,CA,USA Berkeley Alliance of Neighborhood Associations meets to discuss Berkeley's vision of Bus Rapid Transit (BRT) with Gregory Harper, President of AC Transit's ...

73 Nov. 17, 2007 AC Transit and Chevron Launch Pilot Program to Test Alternative Fuels Trading Markets (press release) - Los Angeles,CA,USA OAKLAND, Calif., Oct 23, 2007 /PRNewswire-FirstCall via COMTEX/ -- CUM | charts | news | PowerRating -- The Alameda-Contra Costa Transit District (AC ...

Union City transit hub gets under way Inside Bay Area - Oakland,CA,USA By Jamaal Johnson, STAFF WRITER UNION CITY — Packed under a small white canopy, officials from several agencies around Alameda County came out to celebrate ...

Nov. 19, 2007 Leave our cars home for a day? Seriously? San Mateo County Times - San Mateo,CA,USA ... commuters — to transit would mean increasing ridership by a factor of seven. We simply don't have six more BART systems, six more Munis or AC Transits. ...

Nov. 20, 2007 Government shutting for holiday The Argus - Fremont,CA,USA BART and AC Transit will be operating on a Sunday schedule, and UC Transit will be closed. All agencies will return to normal on Friday.

Fence gap by tracks gets mixed reactions Contra Costa Times - Walnut Creek,CA,USA Slaughter had just gotten off an AC Transit bus at the station, and instead of walking one block north or south to a street crossing over the tracks, ...

Berkeley Rep Extends 2 Hits, 'quake' and 'Argonautika' Broadway World - New York,NY,USA Berkeley Rep's box office is located at 2025 Addison Street, one block from Berkeley's downtown BART station and close to AC Transit bus lines. ...

Nov. 21, 2007 The Real Truth About Oregon's BRT System Berkeley Daily Planet - Berkeley,CA,USA Contrast this approach with AC Transit's current proposal that calls for the elimination of 75% of the parking on Telegraph Avenue between Woolsey and ...

Judge orders bakery handyman to stand trial for journalist's killing San Francisco Chronicle - CA, USA In other testimony today, AC Transit bus driver Antoinette Carroll testified that she had seen a masked man carrying a large gun shotgun approaching her bus ...

Nov. 22, 2007 Bakery handyman ordered to stand trial for Chauncey Bailey killing San Francisco Chronicle - CA, USA In other testimony Wednesday, AC Transit bus driver Antoinette Carroll testified that she had seen a masked man carrying a large gun approaching her bus the ...

alameda: family holding vigil in remembrance of daughter CBS 5 - San Francisco,CA,USA ... according to police. the suspects fled the scene on an alameda-contra costa transit district bus and exited in the vicinity of the eighth street bus ...

74 Nov. 23, 2007 government shutting for holiday Inside Bay Area - Oakland,CA,USA ... mail delivery. bart and ac transit will be operating on a sunday schedule, and uc transit will be closed. all agencies will return to normal on friday.

Nov. 24, 2007 mongolian teen's dream for family fades with fatal gunshot San Jose Mercury News - CA, USA ... after the shooting and climbed aboard an ac transit bus that was traveling on webster street toward oakland. bayarsaikhan's fellow students and teachers ...

three nabbed in halloween night slaying Oakland Tribune - Oakland,CA,USA ... police seized an ac transit bus that they think the suspect and his companions may have boarded after they fled washington park. they also reviewed ...

Nov. 26, 2007 TransLink backers consider letting people pay for parking with card San Francisco Chronicle - CA, USA The so-called smart card already is up and running on AC Transit and the Golden Gate ferry and bus system, and it is scheduled to be accepted on BART, ...

Solar's Newest Resource BusinessWeek - USA San Francisco bus operator AC Transit signed a 20-year contract this year with MMA to install solar panels that supply a third of its power. ...

Nov. 28, 2007 Teens mocked victim in Halloween slaying, police affidavits show San Francisco Chronicle - CA, USA As the youths rode an AC Transit bus back to Oakland afterward, one of the suspects mocked how 15-year-old Ichinkhorloo "Iko" Bayarsaikhan fell when she was ...

Ichinkhorloo "Iko" Bayarsaikhan's Boastful, Alleged Killers SFist - San Francisco,CA,USA The supposed teenagers who gunned down "Iko" apparently bragged about shooting her soon after they fled the scene on an AC Transit bus back to Oakland. ...

Nov. 30, 2007 Column: Undercurrents: A Ride, Or a Walk, In Uptown-Downtown Oakland Berkeley Daily Planet - Berkeley,CA,USA AC Transit used to run one several years back, but the service became one of the casualties of the transit district's ongoing budget problems. ...

Dec. 1, 2007 Teens joked after fatally shooting Alameda girl Tri-Valley Herald - Pleasanton,CA,USA The youths then fled the park - which is near the Webster Street business district - and climbed aboard an AC Transit bus that was traveling into Oakland, ...

Dec. 3, 2007 (From the last 12 hours) Inside Bay Area - Oakland,CA,USA OK, so it's a lot of changes, but if AC Transit is on time, we're all the way to San Mateo by 9:38. Less than an hour for a triple-transit ride is not too ...

75 Dec. 7, 2007 Contra Costa Contra Costa Times - Walnut Creek,CA,USA FREE RIDES ON HOLIDAY BUS: In the spirit of sharing this holiday season, all passengers who board AC Transit's decorative "Holiday Bus" will get free rides. ...

Dec. 9, 2007 HAL ELLIS AND JIM FALASCHI From the community Changing the face of ... Contra Costa Times - Walnut Creek,CA,USA We are working with BART, AC Transit and the ferry system to ensure that Jack London Square is accessible to locals and visitors alike. ...

A journalist's last day San Jose Mercury News - CA, USA Back over by Bailey's apartment, an AC Transit bus driver was on her daily route, driving the No. 40 line toward downtown Oakland. ...

The halls are alive with the sounds of music Alameda Times-Star - Alameda,CA,USA (College is probably a little more kid friendly.) - Parking/transit: Pay lots are close by. You can also ride the free UC Berkeley campus shuttle or AC Transit.

Solar's Newest Resource Business Week – 12/08/2007, 23:14 pm Words matched: AC Transit MMA Renewable brings together energy users, builders, and financiers to build mini-utilities Matt Cheney is trying to make it easy and cheap to go green. ...to or lower than the local power provider. San Francisco bus operator AC Transit signed a 20-year contract this year with MMA to install solar...

Dec. 10, 2007 The Final Hours Of Chauncey Bailey's Life FoxReno.com - Reno,NV,USA An AC Transit bus driver was reporting that a man in a black ski mask had looked inside her bus. What was a most disturbing to her was the black sawed off ...

Dec. 11, 2007 AROUND THE VALLEYS San Fernando Valley Business Journal Online (subscription) - Woodland Hills,CA,USA The Coachella Valley Sunline Transit Agency and the AC Transit in Oakland are the two other areas in the state with hydrogen fuel cell buses. ...

Dec. 14, 2007 Judge finds three teens responsible for Alameda girl's death San Jose Mercury News - CA, USA After the girl was shot, Tran and the others ran from the park and climbed aboard an AC Transit bus that was traveling into Oakland, police said. ...

Dec. 18, 2007 Many homeowners in Stockton face abc7news.com - San Francisco,CA,USA She commutes to Oakland to clean buses for AC Transit. "They don't have to ask me to get out because I'm going every avenue I can find until I can find the ...

76 Dec. 19, 2007 Follow-Up / News in Depth LBReport.com - Long Beach,CA,USA ... Association (sponsor) Access to Independence Alameda County Public Health Department Alameda Health Consortium Alameda-Contra Costa Transit District

Dec. 23, 2007 Taken for ride by 'new' VTA trip planner San Jose Mercury News - CA, USA With layovers, this would take two hours, putting me there at 4:16 pm There was an easier way, involving AC Transit: By taking a four-minute BART trip to ...

Changes To AC Transit Lines Begin Sunday CBS 5 - San Francisco,CA,USA Read more in our Privacy Policy A series of route adjustments to more than 40 Alameda-Contra Costa Transit District bus lines are taking affect Sunday, ...

Dec. 28, 2007 Commentary: AC Transit Will Not Replace Parking Loss Berkeley Daily Planet - Berkeley,CA,USA For months Mr. Siegel has asserted without evidence that AC Transit intends to replace parking removed by BRT. I challenge Mr. Siegel to produce a single ...

Dec. 31, 2007 Extended hours for Bay Area public transit abc7news.com - San Francisco,CA,USA Caltrain, Bay Area Rapid Transit and AC Transit will also be adding extra trains in the early morning hours, officials reported. BART will be adding extra ...

Bay Area gears up for New Year's Eve abc7news.com - San Francisco,CA,USA Muni, AC Transit and SamTrans will provide all night service and AAA will offer free tows and rides home to anyone who calls, even non-members. ...

77 Department: Submitted by: Extension:

Capital Development, Legislation, and Kate Miller 4859 Grants

MEETINGS

MTC Partnership Board – Regional Transportation Plan (Transportation 2035) Alameda County Congestion Management Agency – 2008 State Transportation Improvement Program (STIP) APTA Legislative Meeting, Washington, DC Legislative staff meetings, Washington, DC California Transit Association, Legislative committee Meetings California Transit Association, Fall Conference, Orange County Federal Transit Administration, E.14th-Telegraph-International BRT Urban Partnership Agreement, regional meetings on project development (Grand MacArthur) New Starts Working Group, comments on FTA New/Small Starts guidance Regional Zero Emission Bus Working Group MTC Lifeline program review Office of Homeland Security Grants and Funding Meetings

NEW PROJECTS

Transportation 2035 submittal of capital and operating data (25 year Plan) Transportation 2035 project submittal Ridership Building Plan – Capital Development and Grants Dept. role Development of project management and project budgeting processes Reconstruct funding and grant history

COMPLETED PROJECTS

2008 State Transportation Improvement Program, application submittal Caltrans Planning grant applications New Freedom Fund applications – FY 2005-06 Infrastructure Bond applications – PTMISEA Revenue Funds Resolution 3434 Project Update – E.14th-Telegraph-International BRT and Grand MacArthur MTC Small Start applications – Grand MacArthur and Broadway College FY 2007-08 FTA grant applications (STP/CMAQ and FTA Section 5339) Regional Transportation for Clean Air Project Applications Submittal of FY 2006-07 Department of Homeland Security Grant

ONGOING PROJECTS

Ridership Building Plan – Capital Development and Grants Dept. role Finance /Human Resources System– Grants module development

SUMMARY/ADDITIONAL COMMENTS

The Capital Development, Legislation, and Grants Department underwent extensive restructuring in the last year. Many new processes have been solidified but the department continues to strive towards improving and maintaining records and dissemination of information. As part of this endeavor, the department is developing processes in preparation for the implementation of the grants module of the Finance/Human Resource system. This will entail reconstructing funding and grants history and developing new processes to enhance recordkeeping. The Department will be fully staffed by the end of the 3rd quarter (FY 2007-08) and will implement further structural changes that will prepare it to pursue new funding opportunities.

79 Department: Submitted by: Extension:

Customer Services Ken Rhodes 4880

ONGOING PROJECTS

Translink continues to be a major focus within Customer Services with Ken Rhodes assuming the role of AC Transit liaison to the project. Many of the Customer Services staff have also been involved in Translink activities including: Weekly AC Transit / Translink coordination meeting. Participation in Design Review and Implementation committee. Participation in the Distribution sub-committee. Hard launch of the program.

SUMMARY/ADDITIONAL COMMENTS

Telephone Volumes: Currently phone volumes are unavailable due to system problems. During the time directly before and after the service changes, staff was added wherever possible to handle increased volumes. The crush of calls lasted about 2 weeks. Exact numbers are not available, however the team worked together to help as many customers as possible.

Customer Feedback: Customer contacts for complaints and commendations are recorded in a contact database and the issues are forwarded to the appropiate staff person for action. Issues continue to be open and tracked until they are responded to and completed and returned for closure.

The graphs attached include three full years of historical data and the current year activity. Based on analysis, customer feedback is within the norm for most categories during the quarter. Overall customer complaints continue to be on par or lower for this reporting period compared to the recent past.

The June service changes affected the feedback/issues total for the month. Courtesy and Operational issues almost doubled in June and July. This can be directly linked to the service implementation. Starting in August, the quantity of feedback/issues returned to a more typical level but it is still higher than 2006.

Beginning in April, there was an increase in safety related complaints. Upon review, these complaints were driven by the categories Boarding and Alighting and Hazardous Operations.

The customer feedback has been reported to the Operations Department and others for review and action.

80 Customer Feedback Charts January 2005 to December 2007

Operations Customer Contacts

350

300

250

200 2005 2006 150 2007

100

0 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Courtesy Customer Contacts

200

180

160

140

120 2005 100 2006 2007 80

0 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Safety Customer Contacts

180

160

140

120

100 2005 2006 80 2007

20 0 81 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Customer Feedback Charts January 2005 to December 2007

ADA Customer Contacts 50

40 35 30 2005 25 2006 2007 20

15 10 5

0 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Other Customer Contacts

250

200

150 2005 2006 2007 100

0 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Commendation Customer Contacts

40 35

30 2005

25 2006 2007 20 15

0 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 82 Operations: Cod e # Category 01 BUSES IN BUNCHES 02 NO SHOW 03 SHARP 04 LATE 09 BUS OFF ROUTE 13 FARE/TRANSFER DISPUTE 19 SIGNAGE 21 HEATING/VENTILATION 23 BUS STOP 37 REQUEST LOST PROPERTY 38 UNIFORM 40 CANCELLATIONS 41 END OF LINE VIOLATION 65 BUS IDLING (start 4/03)

Courtesy: Cod e # Category 05 PASS-UP 06 CARRY-BY 07 TURNBACK 16 CONDUCT/DISCOURTESY 17 REFUSAL TO ALLOW ABOARD 26 NOISE/RADIOS 28 SMOKING ON BUS 29 EATING ON BUS 30 PBX-INACCURATE INFO 31 PBX-DELAY 32 PBX-DISCOURTESY 44 POOR APPEARANCE

Safety: Cod e # Category 08 IMPROPER-UNAUTHORIZED STOP 10 BOARDING/ALIGHTING 11 HAZARDOUS OPERATION 25 INJURY CLAIMED 27 CRIME/VANDALISM/SECURITY 43 ALCOHOL/DRUGS 45 SEXUAL HARASSMENT/MISCONDUCT 46 ACCIDENT 64 CELL PHONE (start 2/03)

83 Category Reason Codes

Other: Cod e # Category 12 BUS OVERLOADED 14 ROUTE CONNECTIONS 15 INSUFFICIENT RUNNING TIME 18 INFO – LACK OF 20 DEFECTIVE EQUIPMENT 22 UNTIDY BUS 24 BUS SHELTERS 33 REQUEST NEW ROUTE 34 REQUEST ROUTE EXTENSION 35 REQUEST NEW BUS TRIP 36 REQUEST SCHEDULE CHANGE 42 WITNESS 47 MAINTENANCE CONDUCT 48 MAINTENANCE OPERATIONS 49 GENERAL 50 OTHER 66 ROUTE CHANGES 67 FARE CHANGES 68 BUS COMMENTS 69 BICYCLES

ADA Code # Category

80 80 ADA-KNEELER

81 81 ADA-SECUREMENT ISSUE

82 82 ADA-CALL STOP ISSUE

83 83 ADA-PRIORITY SEATING ISSUE

84 84 ADA-CONDUCT/DISCOURTESY

85 85 ADA-LIFT/RAMP ISSUE 86 ADA-DISCOUNT FARE

86 DISPUTE/SHOW ID

87 87 ADA-PASS UP

88 88 ADA-REFUSED ACCESS 89 89 ADA-GUIDE/SERVICE ANIMALS

90 90 ADA-CARRIED BEYOND STOP 91 ADA-BOARDING AND ALIGHTING

91 ISSUE

92 92 ADA-HAZARDOUS OPERATION 93 ADA-RELATED EQUIPMENT OR

93 SIGNAGE 94 ADA-PARATRANSIT POLICY

94 CONCERN

84 TICKET STATUS FOR ALL DEPARTMENTS/DIVISIONS 2ND QUARTER FISCAL YEAR 2007/2008 (OCT 2007 - DEC 2007)* * as of 1/17/2008

Count of TicketStatus TicketStatus ForAction Closed New Pending Contact Ready To Close Redirected Rejected Researching Grand Total 4. Board Response 22 22 5. Customer Relations 50 50 6. Bus Stops 6 5 11 7. Web Page 145 B. Chief Trans. Officer 1 1 C. Maintenance Lift Supervisor 4 4 D. Director Of Serv Supervision 7310 E. Emeryville Supt Div 2 291 1 2 1 295 F. Maintenance Supt Div 2 112 G. Richmond Supt Div 3 157 1 1 159 H. Maintenance Supt Div 3 2 2 I. East Oakland Supt Div 4 380 6 2 2 390 J. Maintenance Supt Div 4 4 4 K. Hayward Supt Div 6 310 1 3 2 40 356 L. Maintenance Supt Div 6 2 2 N. Research/Planning 29 5 51 85 O. Marketing 81 2 11 P. Information Center 5 5 Q. Ticket Office 4 4 T. Traffic/Schedules 2 2 W. Chief of Protective Serv 2 2 X. Risk/Claims 16 1 2 10

Grand Total 1276 20 2 12 16 5 101 1432

85 NUMBER OF DAYS TO RESOLVE TICKETS BY DEPARTMENT/DIVISION

2ND QUARTER FISCAL YEAR 2007/2008 (OCT 2007 - DEC 2007)

DEPARTMENT/DIVISION # OF CLOSED TICKETS AVERAGE MEDIAN 4. Board Response 22 3.6 0 5. Customer Relations 50 0.3 0 6. Bus Stops 6 9.2 8.2 C. Maintenance Lift Supervisor 4 14.1 13 E. Emeryville Supt Div 2 291 16.9 7.8 F. Maintenance Supt Div 2 1 15.7 15.7 G. Richmond Supt Div 3 157 11.2 6.8 I. East Oakland Supt Div 4 380 9.7 5.3 J. Maintenance Supt Div 4 4 16.9 2.1 K. Hayward Supt Div 6 310 12.5 9.9 L. Maintenance Supt Div 6 2 2.5 0 N. Research/Planning 29 19.5 8 O. Marketing 8 16.8 2.9 P. Information Center 5 0.1 0.4 Q. Ticket Office 4 11.2 1 W. Chief of Protective Serv 2 37.2 12.1 X. Risk/Claims 1 1.3 1.3

86 CONTACT STATUS REPORT FOR ALL DEPARTMENTS/DIVISIONS 2ND QUARTER FISCAL YEAR 2007/2008 (OCT 2007 - DEC 2007)* * as of 1/17/2008

CUSTOMERS ACTUAL CONTACT (of REQUESTING RESPONSE ATTEMPTED CONTACT (of those requesting (of all closed tickets) those requesting response) response)

DEPARTMENT/DIVISION NO YES TOTAL % "YES" NUMBER PERCENT NUMBER PERCENT 4. Board Response 319 22 86.4% 15 78.9% 15 78.9% 5. Customer Relations 41 9 50 18.0% 9 100.0% 9 100.0% 6. Bus Stops 660.0% NA NA NA NA C. Maintenance Lift Supervisor 31 4 25.0% 0 0.0% 0 0.0% E. Emeryville Supt Div 2 143 148 291 50.9% 103 69.6% 97 65.5% F. Maintenance Supt Div 2 11100.0% 0 0.0% 0 0.0% G. Richmond Supt Div 3 85 72 157 45.9% 44 61.1% 38 52.8% I. East Oakland Supt Div 4 168 212 380 55.8% 180 84.9% 169 79.7% J. Maintenance Supt Div 4 31 4 25.0% 0 0.0% 0 0.0% K. Hayward Supt Div 6 154 156 310 50.3% 139 89.1% 130 83.3% L. Maintenance Supt Div 6 11 2 50.0% 0 0.0% 0 0.0% N. Research/Planning 19 10 29 34.5% 7 70.0% 7 70.0% O. Marketing 71 8 12.5% 1 100.0% 1 100.0% P. Information Center 41 5 20.0% 1 100.0% 1 100.0% Q. Ticket Office 13 4 75.0% 2 66.7% 2 66.7% W. Chief of Protective Serv 11 2 50.0% 0 0.0% 0 0.0% X. Risk/Claims 11100.0% 0 0.0% 0 0.0%

Grand Totals 639 637 1276 49.9% 501 78.6% 469 73.6%

87 COUNT OF RESOLUTION CODES FOR CLOSED TICKETS 2ND QUARTER FISCAL YEAR 2007/2008 (OCT 2007 - DEC 2007)* * as of 1/17/2008 Count of Resolution Resolution ForAction CC CR DA DD DP DU FI IR NE PC TL UA UN Grand Total 4. Board Response 1 1 17 1 2 22 5. Customer Relations 41 2 3 1 1 2 50 6. Bus Stops 15 6 C. Maintenance Lift Supervisor 31 4 E. Emeryville Supt Div 2 40 32 9 30 7 11 41 10 11 19 54 17 10 291 F. Maintenance Supt Div 2 11 G. Richmond Supt Div 3 17 33 1 33 6 8 3 10 14 19 5 8 157 I. East Oakland Supt Div 4 47 41 1 104 7 12 30 8 23 23 45 17 22 380 J. Maintenance Supt Div 4 2114 K. Hayward Supt Div 6 48 72 8 49 3 7 32 5 23 15 19 8 21 310 L. Maintenance Supt Div 6 112 N. Research/Planning 51811429 O. Marketing 35 8 P. Information Center 1135 Q. Ticket Office 121 4 W. Chief of Protective Serv 11 2 X. Risk/Claims 11 Grand Total 204 179 19 218 17 42 156 40 68 74 140 50 69 1276 RESOLUTION CODE ID DD DRIVER DENIES top resolution code highlighted in yellow DA DRIVER ADMITS ERROR CR CAUTION/REINSTRUCTED DP DRIVER DISCIPLINED UA UNABLE TO ID NE NO ERROR FI FOR INFORMATION ONLY IR ISSUE RESOLVED PC PRESENTED COMMENDATION UN UNKNOWN CLOSED DU DUPLICATE TICKET TL TOO LATE FOR ACTION CC CLOSED BY CLERK 88 Department: Submitted by: Extension:

Marketing and Alternative Fuels Policy Jaimie Levin 7244

MEETINGS / EVENTS

Meet with MUNI COO to discuss Fuel Cell Program U.S. Fuel Cell Seminar, San Antonio, Texas Senate Hydrogen & Fuel Cell Caucus, Washington D.C. Biodiesel / GTL Dedication , D4 National Hydrogen Association Board meeting and FTA Electric-Drive Strategy Committee, Washington, D.C. Spice of Life Festival, Berkeley Lawrence Hall of Science Community Day, Berkeley Hydrogen Video II - 1 hour-long documentary on hydrogen being produced for the U.S. Department of Energy by Prairie Public Broadcasting (PPB) and the Energy & Environmental Research Center (EERC). D4 Uptown Transit Center Grand Opening, Berkeley Alameda County’s Veterans Day Parade, San Leandro California State Association of Counties Conference, Oakland Cedar St. Public Meeting, Berkeley Assemblymember De Saulnier’s Environmental Fair, Concord

NEW PROJECTS

BRT Re-Branding Biodiesel / GTL Deployment

COMPLETED PROJECTS

Biodiesel Dedication

ONGOING PROJECTS

Cal Football Game Services Hydrogen Fuel Cell Bus Program Sustainability and Climate Action Registry Projects Division 4 Station expansion

SUMMARY/ADDITIONAL COMMENTS

The Fuel Cell program continues to receive great feedback. We’ve presented the Fuel Cell buses, cars, and mini-bus to 9 public events, exposing the Fuel Cell Program to over 28,000 people. Progress continues as the Fuel Cell buses remain in service.

89 Department: Submitted by: Extension: Marketing & Community Relations Victoria Wake 7246

MEETINGS

511.org Transit Trip Planner working group Accor Services (transit promotion partnership) AC Transit Transbay Taskforce Alameda Interagency Liaison Committee Bus Shelter Joint Powers Authority Carter-Burgess (Temporary Transbay Terminal information) Chevron Biodiesel Launch Team Commuter Check Dumbarton Bridge Operations Committee Emeryville TMA (new resident marketing) Forest City Development (universal pass) Fremont/Newark TAC MTC Transit Connectivity focus groups MTC Transit Connectivity TAC & Working Group Oakland Chamber of Commerce Ambassadors Oakland Convention & Visitors Bureau Board of Directors Oakland Holiday Parade Committee, and Captain’s and Characters subcommittees Peralta Community College (universal pass) Regional Transit Information System TAC (MTC’s 511 database) Shop Oakland Campaign Transbay Joint Powers Authority community meeting TransLink Institutional Pass TransLink Marketing & Distribution subcommittees Tri-Cities Elder Coalition Community Engagement Committee Trueform (solar-powered bus stops & signage) WCCTAC (new resident marketing) Wood Street Development (universal pass)

NEW PROJECTS

Development of universal pass program for CSU East Bay Development of universal pass program for Forest City housing development (pilot program with MTC and TransLink) Expansion of wi-fi capability to Dumbarton Express and biodiesel buses Follow-up survey to assess effectiveness of transbay 4-ride ticket direct mail Installation of approximately 50 new at-stop map & schedule signs at Line M and DB/DB1/DB3 stops Outreach to residents of Monte Vista Villas re: NX4 service Preparation of online pre-marketing survey of Line B riders Public information and outreach for the December service changes Renegotiation of Commuter Check contract 90 Research and development of marketing plan for Line 19 Research and development of new-resident marketing program for new housing developments Selection and presentation of Fall 2007 Transbay Riders’ Choice Awards

COMPLETED PROJECTS

Analysis of TRiM unit data from transbay 4-ride ticket direct mail Cleaner Fuels Program launch event Co-marketing plan with Oakland International Film Festival (project on hold for re- consideration for 2008 festival) Completion of new BART Plus agreement for the Dumbarton Express (DB) Creation and placement of fare decals on DB fareboxes Design and placement of map & schedule signage for new Uptown Transit Center Distribution of approximately 2,500 wi-fi usage surveys at the Transbay Terminal Incorporation of ‘Hastus 2006’ configuration data into at-stop and online schedule system Installation of 450 new map & schedule signs at westbound transbay-to-San Francisco stops (RM2-funded) Line B market assessment, plan development, and replacement of East Bay bus stop poles and signage (to improve appearance and readability) Outreach and coordination for Line 99 community meeting Participation in eight community events Placement of wi-fi decals and car cards on DB and biodiesel buses, and revision of wi-fi brochure to include DB Presentation of 28 Transbay Riders’ Choice Awards to 25 bus operators, 2 supervisors, and 1 ticket seller Provided route updates for new edition of BART Transit Connections brochure Public information, web site, at-stop signage, and outreach activities for the December service changes TransLink outreach events (six) Uptown Transit Center opening event

ONGOING PROJECTS

Administration of existing universal pass programs: Class Pass, Eco Pass, and Bear Pass Administration of third-party ticket & pass vendor sales program All Nighter grassroots outreach and distribution of materials Bikes-on-buses promotion through bicycle organizations, shops, and public agencies Billy J. Givens Scholarship Program Development of class pass pilot program for students at Peralta Community Colleges Development of 1R International Rapid marketing campaign (for full launch March 2008) Development of marketing plan for Fremont and Newark services Development of standardized universal pass program for employers and residential communities Enhancement of selected Rapid flags with schedules/map displays

91 Execution of plan to encourage voter registration through on-board signage, and forms on buses and at employee sites Expansion of MTC connectivity program to additional hubs served by AC Transit in Alameda County (ACTIA-funded) Fulfillment of community and transit agency requests for new timetables and maps Installation of All Nighter system maps in display cases at BART stations Negotiation of contract with MTC to manage regional transit information displays Participation in the Tri-Cities Elder Coalition’s Pathways for Positive Aging project Participation in TALC’s TravelChoice individualized marketing project in Berkeley Participation in MTC’s transit hub program to create consistent, effective signage at key transit centers around the Bay Area Participation in community events Production of schematic line maps for next edition of the Operators’ User Guide Promotion of AC Transit e-News subscriptions Seeking permits to allow installation of bus stop poles (with map & schedule signs) at three BART stations where no poles exist TransLink marketing campaign to current riders

SUMMARY/ADDITIONAL COMMENTS

Bikes on Buses. Efforts to increase bicyclist ridership continued. A two-minute video showing how to use the bus bike racks and the MCI cargo bays was posted to the Web site. Bike shops, bicycle organizations, and city transportation staff were contacted to offer Bicycles on Board brochures and a link to the video. By year-end, the cities of Berkeley, Fremont, Oakland, and San Leandro had posted the link on their Web sites, as had 511.org, the East Bay Bicycle Coalition, and the San Francisco Bicycle Coalition. Staff also met with the East Bay Regional Park District to arrange for display of brochures at park locations and discuss other outreach possibilities.

December Service Change Public Information & Outreach. Staff used a range of tactics to inform riders of the service changes during the three weeks before implementation. Brochures and car cards were produced, and stocked and posted on all buses (as well as “doghouse” posters on all Van Hools). Brochures were also distributed to key community locations. The web site featured a homepage article, which linked to a chart of the service changes, which in turn linked to the individual new schedules and maps. (The chart also appeared in Spanish.) Line-specific e-News messages were sent to all affected subscribers. For lines M and MA, which had the most significant changes, staff handed out new schedules to riders and contacted major West Bay employers with information for distribution to all employees. New at- stop map & schedule signs were produced for 991 poles and 358 shelters. Updated line maps were prepared for all changed timetables and new system maps were prepared for printing in January.

92 Transbay Riders’ Choice Awards: The fourth round of awards was presented in early December to a record number 28 AC Transit employees—25 bus operators, 2 Transbay Terminal supervisors, and 1 Transbay Terminal ticket seller. Each winner was presented with a letter from the president of the Transbay Taskforce, a copy of the riders’ nomination statements, and a gift bag containing the official Riders’ Choice pin to be worn on the uniform, a Visa gift card, a box of See’s Candies, and an AC Transit hat and pen. (See separate list with the winners, the bus lines they drove, and just a few of the many fine words riders’ said about them.)

Transbay Taskforce. At October’s meeting, AC Transit and MTC staff provided updates on TransLink operations and marketing. Staff also announced the opening of nominations for Riders’ Choice Awards and reviewed the upcoming December service changes. At the November meeting, attendees reviewed all Riders’ Choice Award nominees and selected the winners (pending Operations and Transportation review). December’s meeting, which included a light lunch to celebrate the holidays, had a decent turn out for such a busy time of year. Most of the meeting was devoted to socializing and networking, and brainstorming ideas for 2008 meeting topics. A calendar of meeting dates and topics will be posted on the Transbay Today page of the Web site.

TransLink. The marketing campaign launched in September continued, with cable television and radio ads in English, Spanish, and Chinese running through early December; ads in every bus shelter in the District over the four-month period mid-September to mid-January; and onboard car cards and tri-lingual brochures. Six outreach events were held at the Transbay Terminal, 14th St. & Broadway in Oakland, and Shattuck Ave. & Center St. in Berkeley. Transbay passengers were by far the most receptive, crowding around the information table to pick up materials and ask questions. Card usage on AC Transit has shown good early growth with 20,762 uses in September; 76,838 in October; 88,048 in November; and 90,227 in December.

Uptown Transit Center. More than 100 people attended the grand opening for the Uptown Transit Center in downtown Oakland. The center spans T.L. Berkley Way (20th Street) between Broadway and Telegraph Avenue, and serves eight AC Transit bus lines, with the 19th Street BART station and bicycle storage pods nearby. The November 9 event included keynote speaker Senate President pro Tem Don Perata; Oakland councilmembers Nancy Nadel and Larry Reid; Oakland Chamber of Commerce president Joe Haraburda; and AC Transit board president Greg Harper. Large historical and construction photos framed the speakers’ area, and a “bus garden” on either side of the event canopy featured Rapid, fuel-cell, biodiesel, MCI, and 30-foot Van Hool buses. The Oakland School for the Arts Ensemble provided the entertainment, and Café Madrid catered the refreshments.

Wi-fi survey. In late November and early December, Marketing and Planning staff handed out approximately 2,500 paper surveys at the Transbay Terminal to passengers on lines that have MCIs. The survey was designed to find out what people think of AC Transit's new wi-fi service (launched on all MCIs in May 2007), how they use the service, and whether or not the presence of the service affects ridership (i.e., are there new riders because of wi-fi or have existing passengers increased their riding frequency?). An impressive 597 surveys were completed and collected, and results are currently being analyzed. A similar survey will be

93 conducted soon with Dumbarton Express riders, whose buses were equipped with wi-fi service last summer.

Events. Marketing staff participated in or organized these events during the quarter: Al Fresco 2007 (Cal State East Bay); Employee Health Fair (San Francisco office building); Spice of Life Festival (Berkeley); TransLink outreach (San Francisco, Oakland, Berkeley); Cleaner Fuels Program launch (Oakland); Dia de Los Muertos (Oakland); Employee Transit Fair (City of Emeryville); Line 99 Community Meeting (Fremont); Uptown Transit Center opening (Oakland); Alameda County Veterans Day Parade (San Leandro); Health & Resource Fair (Newark); Children’s Holiday Parade (Oakland); Riders’ Choice Awards (San Francisco).

94 Transbay Riders’ Choice Awards Fall 2007 Winners

Randy Beasley NX4 “…always greats me with a smile and a nice word—great way to start the morning.” Jefferi Beaty C “…he is the reason why many of the riders are regulars.” Frank Boutte P “…drives like he knows every groove of the highway.” Jimmy Cook L “…always calls out the stops—very important since many passengers fall asleep.” Virginia Ferguson-Pitre G “…clearly cares about the people who ride her bus.” Solomon Floyd Z “…saved the day by voluntarily driving 30 stranded passengers to Albany when the regularly scheduled Z bus didn't show.” Dana Fuller Ticket Seller “…really shows that she likes her job and enjoys coming to work.” Bernard Henry G “…a skilled driver—the ride is smooth with no sudden stops or starts.” Peter Ho Supervisor “…a customer service pro—his graceful demeanor helps calm down the sometimes ruffled riders.” Clifton Hodges OX “…navigates traffic on 880 and the bridge like a pro.” Archie Johnson NX4 “…cheerful and friendly, and remembers our names.” Yemane Kiflegiorgis SA “…drives smoothly and safely, so even if you take a nap, you have no fear of falling from your seat.” Warren Kummer L, LA “…friendly, knowledgeable, fun, and most importantly, safe—one of the old-school bus drivers.” Patricia Mason O “…drives the bus in a manner that inspires confidence—most definitely a winner in my book.” Theodore Miller NL “…I am always happy when I see that he’s my driver—he’s the best on either side of the Bay.” Ramon Nobela OX “…prompt, efficient, professional, extremely courteous, and a very capable, safe driver.” Michael Polaski NX2 “…a very patient soul, calm and low-key— what you like to experience after a long day at work.” Kathleen Powell M “…a joy to have as our regular driver.” Elias Reed L, G “…an incredibly warm and genuine demeanor, which he extends to everyone who comes aboard his bus.”

95 Deborah Robinson NX4 “…always courteous and friendly, and she makes sure that all riders are in their seats before she gets the bus moving.” Jackie Sudduth NX4 “…you can set your watch by her arrival, and she pulls to the curb for easy boarding and exiting.” Earl Taylor W “…always makes me feel welcome and cared for—kind of like the attitude that Nordstrom’s is famous for.” Fred Trott LA “…gives us a little S.F. weather report as we approach the terminal, kind of like an airline pilot.” Marcus Walker L, LA “…a ray of sunshine in a sometimes dreary day…I have even noticed a change in the passengers’ attitudes since he’s been our driver.” Carol Ann Ward SA “…at the terminal, she always calls out the arrival time, and tells us to have a ‘blessed’ day and not to let anything get to us.” James Watson Supervisor “…patrols the terminal with clipboard in hand and clearly believes it’s his job to be helpful.” Harvey Williams LA “…drives safely and smoothly, and operates the temperature control properly.” Martina Young V “…I have commuted on AC Transit for over 30 years and she's the best ever.”

96 AC Transit Marketing & Community Relations Advertising Activity, October-December 2007

Placement Start End Medium Target Audience Subject Detail Cost Transbay Terminal 5/1/07 TBD Banner Drivers coming from and Transbay service 4' X 50'; 2 banners; over First St. Prod: ~$2,862 going to the Bay Bridge and Fremont St. Place: $0

Datebook & 96 hours (SF 6/13/07 12/5/07 Newspaper Readers interested in late-All Nighter 3-3/4" X 1"; ads in both for 26 Prod: $0 Chronicle) night entertainment weeks Place: $9,152

SF Weekly & East Bay Express 6/13/07 12/5/07 Newspaper Readers interested in late-All Nighter 2 col X 2"; ads in both for 26 Prod: $0 night entertainment weeks Place: $7,722

Oakland Tribune, Tri-Valley 6/13/07 12/6/07 Newspaper Readers interested in late-All Nighter 2.375" X 3"; ads in all for 26 Prod: $0 Herald, San Mateo Times, night entertainment weeks Place: $9,432 Contra Costa Times, SJ Mercury News (ANG Newspapers)

Cal Bears Fan Guide ~7/20/07 ~12/1/07 Print Cal Bears football game Gameday regular & special 5.5" x 8.5" color ad in guide Prod: $0 attendees service mailed to all season-ticket & Place: $5,000 single-ticket buyers Clear Channel 9/15/07 1/14/08 Shelter AC Transit riders TransLink 48" x 67", rotating over a 4-month Prod: ~$3,000 period in 140 shelters in Oakland Place: $105,000

Lamar Transit Advertising 9/17/07 1/6/08 Shelter AC Transit riders TransLink 48" x 67", rotating over a 4-month Prod: ~$6,000 period in 288 shelters in Alameda Place: $36,000 & Contra Costa counties

Comcast 9/21/07 4/30/08 Cable TV Potential 1R riders living 1R International Rapid 30 seconds; one ad; 35 spots on Prod: $0 in Berkeley, Oakland, and Pac10, NFL, and MLB Place: $17,312 San Leandro

KKIQ and KKDV 9/24/07 10/31/07 Radio KKIQ listeners in Tri- All Nighter 60 seconds; two ads; 77 spots Prod: $0 Valley and KKDV over two weeks (9/24-10/1 and Place: $10,000 listeners in Contra Costa 10/25-31) County

Comcast 10/1/07 11/25/07 Cable TV AC Transit and Golden TransLink 30 seconds; one ad; 1,035 spots Prod: ~$89,000 Gate Ferry & Transit (+ free sports sponsorship Place: $100,000 riders announcements)

97 Placement Start End Medium Target Audience Subject Detail Cost

Univision 10/1/07 11/4/07 Broadcast TV Spanish-speaking AC TransLink 30 seconds; one ad in Spanish; Prod: (included in Transit and Golden Gate 60 spots Univision Channel 14 $89K above) Ferry & Transit riders and 51 spots Telefutura Channel Place: $24,939 66 KTSF Ch. 26 10/1/07 12/8/07 Broadcast TV Cantonese- and TransLink 30 seconds; one ad, in Cantonese Prod: (included in Mandarin-speaking AC and in Mandarin; 10 spots (5 in $89K above) Transit and Golden Gate each language) during prime time Place: $5,000 Ferry & Transit riders news programs

Univision 10/8/07 10/21/07 Radio Spanish-language All Nighter 60 seconds; two ads; 58 spots on Prod: $0 listeners KSOL 98.9 & 99.1 and KVVF Place: $10,005 105.7 & 100.7 FM.

Clear Channel 10/15/07 11/10/07 Radio All listeners TransLink 30 and 60 seconds; four ads; 431 Prod: ~$11,000 spots on KMEL, K101, KYLD, Place: $70,000 KISQ, KNEW, KKST, KQKE

Total Traffic Network 10/25/07 10/31/07 Radio General listeners All Nighter (Halloween) 15-second traffic sponsorships; Prod: $0 50 spots on K101, KKSF, KNEW, Place: $5,000 KKGN, KISQ, KYLD, KMEL, KSOL, KBRG, KVVF

TV 20 Cable 13 11/28/07 12/4/07 Cable TV Viewers of program on Transbay service 30 seconds; one ad; 4 spots over Prod: $0 rebuilding the MacArthur two nights; plus 20 promo Placement: Maze mentions between 11/28 and $4,500 12/4, 4 sponsor mentions, and 1 Web banner

Total Traffic Network 12/26/07 12/31/07 Radio General listeners All Nighter (New Year's 15-second traffic sponsorships; Prod: $0 Eve) 50 spots on K101, KKSF, KNEW, Placement: KKGN, KISQ, KYLD, KMEL, $5,000 KSOL, KBRG, KVVF

98 Department: Submitted by: Extension:

Marketing Lenore Weiss 7197

MEETINGS

The web site administrator met with members of the Metropolitan Transportation Commission’s Web TAC team for additional input on the 511.Transit Project. She met with members of the City of Oakland to give city staff feedback on the development of a new web site. She also consulted with members of internal staff on ongoing projects, including updates to the Board policy area, transbay survey, Dec. 23 service changes, and implementation of a bike video.

NEW PROJECTS

The web site administrator is working with the Planning staff to build a new section in the Planning Focus area about Bus Rapid Transit. This is intended to help public officials take a stand regarding support for BRT in their communities, and to inform the public about this project.

The web site administrator is also working with members of the Marketing staff to update internal modules for vendor information to include the type of tickets sold at different locations.

COMPLETED PROJECTS

Updates to ACPronet have been made and are on the Web. This includes an easier registration experience for new vendors, simplified commodity codes, and DBE certification. Maps and schedules were updated to reflect new information as of December 23, 2007 together with a Service Change Chart.

ONGOING PROJECTS

Ongoing projects include updates to the Press Room and the News area of the web site to reflect the most current information. This includes an article that links customers to eBay to purchase AC Transit collectible posters publicizing ACTransit’s biodiesel fuel campaign.

SUMMARY/ADDITIONAL COMMENTS

Visitors By Time Increment from 10/01/07 to 12/31/07

100

ADDITIONAL REPORTS:

FINANCE

HUMAN RESOURCES

INFORMATION SERVICES

INTERNAL AUDIT

INVENTORY

PROCUREMENT AND MATERIALS

Department: Submitted by: Extension:

Finance Deborah McClain 4752

SUMMARY/ADDITIONAL COMMENTS

Summary graphs for pass usage, farebox revenues and subsidy receipts are presented along with notes required by the District’s Investment Policy 336. The following highlight monthly activity.

Overall. Receipt of subsidies has been consistent with previous year’s activity as has the distribution and use of passes, transfers issued and received and farebox revenue. Please note the following:

Subsidies. The District has received over $98.5 million of the $208.0 million budgeted subsidies through December 2007 (47.37%). Staff is closely monitoring communications from the MTC and the state as to any changes to current projections and will convey any adjustments to the Board upon receipt.

Total Subsidy Receipts

$80,000,000 FY 05/06 $70,000,000 FY 06/07 $60,000,000 FY 07/08 $50,000,000 $40,000,000 $30,000,000 $20,000,000 $10,000,000 1234 Fiscal Quarter

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FY 06/07: Budget: $197,530,000 Receipts: $200,617,385 % rcvd: 101.56%

FY 07/08: Budget: $208,076,000 Receipts: $100,424,872 % rcvd: 48.26%

Vs. Prev Yr: Budget: $10,546,000 Receipts: ($2,530,368)

YTD Total Farebox Revenue: Farebox receipts for the second quarter are in line with budgeted projections.

Total Farebox Revenue

$4,800,000 FY 05/06 $4,600,000 FY 06/07 $4,400,000 FY 07/08 $4,200,000 $4,000,000 $3,800,000 $3,600,000 $3,400,000 $3,200,000 $3,000,000 Jul Sep Nov Jan Mar May

104

Total Farebox (YTD):

FY 05/06: $22,920,105 FY 06/07: $23,635,405 FY 07/08 Proj: $23,423,000 % diff: -0.90%

Mag Pass Usage. Overall usage for the fiscal year is flat compared with prior year. Usage is still being driven by the September 2003 fare changes with the elimination of the 10-ride discount that continues to drive patrons to the 31-Day pass. Additionally, the September 2005 fare increase may have moved more patrons out of the non-discounted 10-ride and into the discounted 31-Day pass or cash. Some of the actual usage may be lost as more patrons flash the 31-Day pass instead of inserting the pass in the TRiM. Staff continues to monitor magnetic fare media usage.

Total Mag Pass Usage

1600000 FY 05/06 1500000 FY 06/07 1400000 FY 07/08 1300000 1200000 1100000 TRiM Usage 1000000 900000 800000 Jul Sept Nov Jan Mar May

Total Usage (YTD): FY 05/06: 7,317,976 FY 06/07: 7,072,089 FY 07/08 Proj: 7,100,517 % diff: 0.40%

105 The portfolio contained in the Monthly Report on Investments for October, November and December 2007 is in compliance with Investment Policy 336. The District is able to meet its expenditure requirements for the next six months.

Monthly investment earning trends for the quarter are summarized below:

Repurchase Treasury Discount Agency 3 Mth 3 Mth Agreement Bills Notes Bond T – Bill T – Bill Current Mth Portfolio Portfolio Portfolio 12 Mth Avg Current Mth Oct 2006 4.704% 5.080% 4.671% 4.921% Oct 2007 4.075% 4.500% 4.691% 4.013%

Repurchase Treasury Discount Agency 3 Mth 3 Mth Agreement Bills Notes Bond T – Bill T – Bill Current Mth Portfolio Portfolio Portfolio 12 Mth Avg Current Mth Nov 2006 4.715% 5.126% 4.739% 4.947% Nov 2007 3.528% 4.144% 4.567% 3.461%

Repurchase Treasury Discount Agency 3 Mth 3 Mth Agreement Bills Notes Bond T – Bill T – Bill Current Mth Portfolio Portfolio Portfolio 12 Mth Avg Current Mth Dec 2006 4.689% 5.133% 4.798% 4.879% Dec 2007 3.271% 4.185% 4.430% 3.230%

Earnings on the District's Repurchase Agreements for December (3.271%) fell below the current 3 month Treasury Bill benchmark (4.430%) as rates are dependent on the Federal Funds rate. The Federal Funds rate dropped 25 basis points on October 31 and another 25 basis points on December 11 and is currently at 4.25%.

106 Department: Submitted by: Extension:

Human Resources Kurt De Stigter 7256

MEETINGS

EMPLOYEE RELATIONS Staff Development Jerrold Strong attended and presented at the National Training Institute’s Transit Trainer’s Workshop in Minneapolis, MN in October.

EEO-Mediation & Diversity Sexual Harassment Prevention Training (AB 1825) – Conducted training to new Managers/Supervisors including Board of Directors during the month of November 2007. Training Attended – Analyzing for and Eliminating Systemic Discrimination presented by Gary R. Siniscalco of Orrick, Herrington & Sutcliffe LLP; Public Sector EEO & Employment Law presented by National Employment Law Institute.

Labor Relations Angela Dangerfield, Chris Iborra, and Don Ellison attended CALPELRA’s 32nd Annual Training Conference in Monterey, CA from November 14, 15, and 16, 2007. The conference offered a variety of Labor Related classes as well as a Labor Relations Academy. On December 4, 2007, most of the Labor Relations department also attended the annual Shaw Valenza training conference which offered legal and employment updated information.

ATU Local 192 – Family Care Committee Attended District Safety Fairs

Alcohol & Drug Compliance Attended Transportation Safety Institute Substance Abuse Management Seminar in San Francisco, CA. during the last week in November, 2007. Letter sent to all collection site managers to reaffirm the proper handling and disposition of all test results and chain of custody forms.

BENEFITS DEPARTMENT Council on Education in Management presented the California Workers’ Compensation Forum in Huntington Beach on October 17th, 2007, attended by Janet Jackson. This forum placed special special emphasis on the administration of the ADA (Americans with Disabilities Act). Council of Self-Insured Public Agencies held their semi-annual meeting at the Hilton Concord on October 25, 2007

107

Keenan and Associates held a One-Day Summit on Health Care Reform in California at the Oakland Marriott on November 8, 2007 California Self-Insurers Association presented their Fall Educational program at the Hilton Oakland on November 30, 2007.

STAFFING & EMPLOYMENT SERVICES DEPARTMENT Oct. 11: Several recruiters attended a Testing Workshop conducted by the Personnel Testing Council (PTC) Oct. 16: Wilma Floyd & Denise Crawford attended an HR Metrics Class. Oct. 18: D. Graeff attended an Employment Law Workshop.

NEW PROJECTS

EMPLOYEE RELATIONS Staff Development Create a formal lesson plan for New Road Supervisor training, started 5 November.

EEO-Mediation & Diversity Researching new training & development aids.

Labor Relations Began IBEW negotiations Angela developed the Road Supervisor Training and all of the Labor Reps participated in the presentation – regarding 1st level hearings held on December 19, 2007. Leilani created an Access database to store arbitration decisions at the final level of a grievance. Hired a new temporary employee, Jenna Kyle, to produce transcripts. Started discussions to request a high quality scanner.

Employee Services 24 HOURS Kick-off at each worksite. Grand opening of outside lunch/break area. New site for vending machine.

ATU Local 192 Family Care Committee Researching child care availability. Researching Elder Care services.

Alcohol & Drug Compliance Working persistently with the IS Department to refine a data base program that will computerize and monitor the District’s Follow-up Program. Held first round of interviews for the Mobile Collection Vehicle Supervisor. Second round is scheduled for February 7, 2008.

108 Unit to seek consultant to review and ensure thorough compliance with FTA auditors’ requirements. Seeking more active participation in Substance Abuse Conferences and Training Seminars to ensure staff is cognizant of FTA changes in a timelier manner. Schedule annual providers meeting with medical clinic personnel and MRO staff. Unit to receive re-certification training to continue operating Breath Intoxilyzer equipment.

BENEFITS DEPARTMENT Marriage and Domestic Partner Documentation Audit almost completed. Child Dependent Documentation Audit beginning soon.

COMPLETED PROJECTS

EMPLOYEE RELATIONS Staff Development Conducted 3 New Employee orientation sessions with 50 new employees. Conducted a Coaching Skills and Delegation Skills class for 27 employees.

EEO-Mediation & Diversity Seasons Greetings posters at GO Lobby, SF & GO Customer Service Ticket Center(s). Opened 31 internal EEO & mediation cases; 8 external during the last quarter. Out of the 39 in total, 27 are closed.

Labor Relations 1st Phase of the Arbitration documentation project – gathered all the arbitration decisions on our floor, purged out duplicates, sorted them by arbitrator and placed them in one central location.

Employee Services 2007 Annual Giving Campaign GO Holiday Party 24 HOUR Fitness

ATU Local 192 – Family Care Committee Processed 3 employees through the New Parents Program. Worked with 10 employees to place their dependents in SAT Preparation Course classes. Searched for new child care for 25 members in various counties. Responded to approximately 57 requests for family care information. Processed 3 employees through the Respite Care Program. Visited facilities to update bulletin boards. Revised all program invoices.

109

STAFFING & EMPLOYMENT SERVICES DEPARTMENT Hired 2 temporary employees – one to work with recruitment and one to work in FML while incumbents are in the FHR project. Ric Watson rearranged existing furniture and rented furniture to make more space available for temps coming in during the FHR project.

ONGOING PROJECTS

EMPLOYEE RELATIONS Staff Development Developing Supervisory Skills Home Study Program – to date: 82 employees enrolled 42 completed. Working with Facilities Maintenance, met with recycling point people at D6 (T, M, & TEC), D4, CMF, and D2 to discuss their role as coordinators, and to explain the recycling procedures.

EEO-Mediation & Diversity Cultural Diversity Awareness EEO Investigations Internally and Externally Mediations – continue to be conducted in every organizational area of the District. Mini-Training Sessions focusing on inclusive communications, departmental orientations and overall assistance from an employee relations prespective. Volunteer Year-Round High School Training/Development Program. Oakland Unified School District Coaching/Mentoring Management Consulting/Training

Labor Relations ATU contract negotiations Participate in the New Employee Orientation Assist Legal with report and supporting documentation for Arbitration Hearings.

Employee Services Revamping of the General Office Parking Garage Retirement Events

ATU Local 192 – Family Care Committee Maintain and process 85 employees (monthly) using Primary Child Care. Working with 4 employees for approval for the Respite Care Program. Respond to program information requests. Maintain database of program users. Preparation of reporting data.

110

Brochure Revision. Research suitable child and elder care services for employees by counties.

Alcohol & Drug Compliance Bulletin generated and mailed to all employees to clear up any misunderstanding or misapplication of the new policy regarding excused absences under the prescription provision of the alcohol substance abuse policy. Conduct Supervisors Training in Substance Abuse Awareness and Detection and Reasonable Suspicion. Participate in new employee orientation concerning Policy and Program. Continual interpretation and instruction of District management concerning provisions of drug policy, particularly excused absences for use of medication which may cause impairment. Purchase state-of- the-art mobile drug testing vehicle.

BENEFITS DEPARTMENT Met with Occupational Injury Clinic doctors at Division 6 for Bus Driving and Maintenance Overview of Facility and Coaches. Benefits Newsletter promoting EAP Services, Retiree Sick Leave rollover, and Updating Beneficary Information.

STAFFING & EMPLOYMENT SERVICES DEPARTMENT Staffing activites to fill staff vacancies. Continuously supply new bus operators for classes every 3 wks. ParaTransit driver recruitment. FHR software implementation. Revised CBOs.

SUMMARY/ADDITIONAL COMMENTS

EMPLOYEE RELATIONS

Labor Relations Participate in the New Employee Orientation Assist Legal with report and supporting documentation for Arbitration Hearings.

Labor Relations received 782 Letter of Charges

The Department held the following # of hearings: 160 First Level Hearings. [28 attendance and 132 Discipline cases] 34 Expediated Arbitration hearings [21 Att and 13 Discipline] 107 Two-Party Hearings

111

BENEFITS DEPARTMENT

Rachel Lightburn has been selected as the Benefits Representative for implemention of the District’s new FHR system.

STAFFING & EMPLOYMENT SERVICES DEPARTMENT

Personnel Activity Report attached

112 Edited Personnel Activity - October 2007

NEW HIRE(S)/RE-HIRE(S) EMPLOYEE NAME JOB TITLE DEPARTMENT ATU

Brown, Kendra Bus Driver Transportation Brown, Zaurice Bus Driver Transportation Dean, Tiffieny Bus Driver Transportation Garcia, Jacques Bus Driver Transportation House, Jonathan Extra Qualified Service Employee Maintenance Jackson, Charnikka Bus Driver Transportation Jackson, Jason Bus Driver Transportation Keith, Rodney Bus Driver Transportation Lewis, James Extra Qualified Service Employee Maintenance Mendez, Ezequiel Bus Driver Transportation

Shelton, Shana Bus Driver Transportation Sims, Rachelle Extra Qualified Service Employee Maintenance Villalba, Francisco Senior Body Mechanic Maintenance Washington, Felicia Bus Driver Transportation Whittie, Herbert Extra Qualified Service Employee Maintenance

AFSCME

Kramer, Claude Sr. Financial Analyst Accounting Money, Kenneth Human Resources Analyst Benefits

UNREPRESENTED Choy, Gregory (DH Temp) Manager of Special Projects Architectural Engineering PROMOTION (S) EMPLOYEE NAME FORMER JOB TITLE NEW JOB TITLE AFSCME Koch, Cheryl Human Resources Assistant Human Resouces Analyst West, Elizabeth Human Resources Analyst Sr. Human Resources Analyst

RETIREMENT (S) EMPLOYEE NAME FORMER JOB TITLE ATU De La Cruz, Ariel M. Welder/Sheetmetal Mechanic Douglas, Corlis M. Service Employee Griffin, Shelia P. Bus Driver Lassiter, Carolyn L. Bus Driver

113 Personnel Activity List for November 2007

NEW HIRE(S)/RE-HIRE(S) EMPLOYEE NAME JOB TITLE DEPARTMENT ATU

Barnes, Mary Extra Qualified Service Employee Maintenance Bolds, Quanta Bus Driver Transportation Chand, Abhinath Apprentice Mechanic Maintenance

Hakim, Amjad Bus Driver Transportation McGhee, Sandra Paratransit Driver Paratransit Services

Shead, Thomas Apprentice Mechanic Maintenance Thornton, Lamont Apprentice Mechanic Maintenance Willis, Maisha Extra Qualified Service Employee Maintenance Wong, Alan Bus Driver Transportation Zerangue, Ronald Apprentice Mechanic Maintenance

AFSCME Glenn, Larry Transportation Supervisor Transportation Matthews, George Transportation Supervisor Transportation Thom, Samnang Senior Administrative Assistant Services Supervison UNREPRESENTED Vazquez, Kimberly Executive Administrative Assistant Maintenance

PROMOTION (S) EMPLOYEE NAME FORMER JOB TITLE NEW JOB TITLE ATU Carlisle, Nancy D. S. F. Ticket Seller Lead Ticket Seller Fuller, Dana R. S. F. Ticket Seller Lead Customer Service Clerk Lai, Margaret Y.F Transit Information Clerk Sr. Telephone Information Clerk

Williams, Beau Service Employee Apprentice Mechanic AFSCME Hettinger, Arthur L. Journey Level Mechanic Maintenance Supervisor Johnson, Rose M. Bus Driver Transportation Superviso Manzanero, Renan Master Journey Level Mechanic Maintenance Technical Superviso Mason, Patricia A. Bus Driver Transportation Superviso Price, Ricky L. Bus Driver Transportation Superviso Prime, Thomas L Journey Level Mechanic Transportation Superviso Roberts, Vaughn E. Bus Driver Transportation Superviso Sanchez, Carmen L Bus Driver Transportation Superviso Teaster, Karen Transit Office Manager Assistant Transportation Superintenden Uribe, Margarita G Chief Dispatcher Transit Office Manager Young, Arlee F Division Clerk Transit Office Manager

UNREPRESENTED Miramontes, Evelyn F Assistant Transportaion Supt Transportation Superintenden

RETIREMENT (S) EMPLOYEE NAME FORMER JOB TITLE UNREPRESENTED Dominguez, David D. Transportation Superintendent

114 Edited Personnel Activity List - December 2008

NEW HIRE(S)/RE-HIRE(S) EMPLOYEE NAME JOB TITLE DEPARTMENT ATU Butler, Kenneth Extra Qualified Janitor Maintenance Cantu, Elena Extra Qualified Service Employee Maintenance Collins, Gary Apprentice Mechanic Maintenance Floriano, Andres Extra Qualified Janitor Maintenance Harvey, Gloria Extra Qualified Service Employee Maintenance

Jervey, Nan Apprentice Mechanic Maintenance Johnson, Vonda Bus Driver Transportation

Lockett, David Bus Driver Transportation McDonald, Rodney Bus Driver Transportation Price, Lata Bus Driver Transportation Rojas, Robert Bus Driver Transportation Thornton,Toya Bus Driver Transportation Warren,Titus Bus Driver Transportation

AFSCME

Jung, Campbell Statistical Data & Info Specialist Information Services Washington, Antoinette Administrative Assistant Capital Development / Grant Mgmt

UNREPRESENTED Butler, Dennis FHR Quality Assurance Finance - Senior Management

PROMOTION (S) EMPLOYEE NAME FORMER JOB TITLE NEW JOB TITLE ATU Cantu, Adrian Apprentice Mechanic Journey Level Mechanic Swanson,Kenneth W. Waste Clean-up Worker Apprentice Facil Mtce Mechanic

RETIREMENT (S) EMPLOYEE NAME FORMER JOB TITLE ATU Dyes, Leonard Bus Driver Ricks, Wanda L. Bus Driver Rose, Donald E. Bus Driver

115 Department: Submitted by: Extension:

Information Systems Glenn Massaro 7118

MEETINGS

Previously described, ongoing meetings include: Operations Technology Group EAMS Steering Committee North American Mincom Advisory Council FHR Steering Committee MTC Regional Architecture Update Bay Area Satcom Users Group Monthly IS All Hands meeting hosted by Blake Pelletier

Mincom. Blake Pelletier met with representatives from Mincom at their US headquarters in Denver, Colorado. This meeting served as a launchpad for discussions for remote management of Mincom Ellipse as well as possible web service enhancements for procurement. Agreement was reached for these new services which will commence in February.

COMPLETED PROJECTS

RAVEN Software. The installation, setup and training for RAVEN software has been completed and it is now in production. RAVEN (Requirements Authoring and Validation Environment), from the company RavenFlow, is an automated, collaborative solution for detecting project requirements errors early. RAVEN creates activity and responsibility diagrams from plain business English text and provides immediate logic error feedback. The system allows user to turn simply written, unstructured English into “requirements” English that specifies the use case clearly, consistently and completely. It’s most useful feature is the ability to transform written business processes into use case and activity diagrams providing improved communication and information transfer.

Veeder-Root Underground Storage Tank monitor. The IS and Facilities Maintenance have completed the infrastructure to replace the current dial-up modem access to the District's Veeder-Root underground storage tank monitors with full-time network connections. This will permit much better monitoring and immediate alarm notification. Additional communications cabling is required prior implementation of new equipment.

116

ONGOING PROJECTS

Network Operations Center. Plans to add additional flat panels for display of system status data are underway. These panels will coincide with the rollout of new systems monitoring software next quarter.

VOIP Phone System. Preliminary analysis and design work has been completed for a replacement phone system based on digital, IP telephony. The budget for implementation of a new system including enhancements and features not currently in use has been approved. The system will be an extension of the new network infrastructure currently awaiting deployment (see Network Architecture Upgrade, below).

Network Architecture Upgrade. This project remains in a pending state awaiting fiber optic cable installation. Installation of equipment and faster, enhanced connectivity will commence following the completion of cabling work currently being coordinated by the facilities department.

Help Desk Ticketing system. The design for the replacement ticketing system has been completed and the software has been installed. Help Desk staff has been trained and are currently defining the final parameters required to implement and launch the system. The new system has gone into service and is running in parallel with the original system until the scheduled cutover at the end of January.

Workstation upgrades. Additional PCs and laptops have been deployed. The additional 100+ PCs previously reported have not yet been ordered in anticipation of updated inventory and ststus information that will allow us to more effectively gauge need and provide more effective deployment.

FHR. A solution and vendor have been selected. IS continues it’s involvement with regards to technical detail, feasability, etc.

Information Portal. Preliminary design and implementation of Microsoft’s Share Point Portal system has begun. This system will replace all other web portals currently in use and will be the single source for information storage/distribution at AC Transit. Integrated within the portal will be project management access and reporting as well as a new requirements documentation application (see Ravenflow, above). The portal will use the latest software and web standards to present a clean, easy to use interface for information searching and gathering. Individual departments will also have the ability to have their own “home pages” and control the content and distribution of information they’d like to share. Work will continue with the assistance of Microsoft as well as subject matter experts over the next several months to provide the base platform and then, over time, add the data and individual departments. Work continues on this project and installation of new software and hardware should commence next quarter.

117 AC Transit Website. IS has partnered with marketing in taking an active role in ongoing monitoring and maintenance of the AC Transit website. IS plans to relieve the marketing department of the technical issues and requirements that are not their specialty and allow them to focus on their primary mission, marketing. IS has already made plans to relocate the current website by moving to a web hosting facility that specializes in this activity. This will result in dramatically improved stability and availability of the site. Contracts have been signed and the new hosting facility has built new servers. Transition and testing to the new site will be completed by February.

118

Department: Submitted by: Extension:

Internal Audit Tom Wong 7258

AC Transit administrative regulations require that the Internal Audit Department report semi- annually to the Board of Directors on the status of the audit program. This report summarizes the status of all audit activities through the 2nd quarter of fiscal year 2007/2008.

From July 1, 2007 through December 31, 2007, the Internal Audit department was engaged in four audits and four audit advisory projects. In addition to the regular internal audits, the Internal Audit Department responded to several management requests for due diligence service advisories related to several of the District’s major business projects. These projects have significant impact on District operations, financial assets and internal controls at the organizational level.

Internal audit advisories services were provided in the operational areas of financial management best practices, Financial/HR systems procurement, financial services procurement, and financial reporting projects. Internal auditing principles of risk assessment and internal control analysis were used to develop and deliver recommended business practice solutions that mitigate risks and promote project success.

To summarize the status of all projects, the following three audit advisory projects were completed: Financial Advisor/Underwriter Procurement Advisory, Economic Outlook Development for the Preparation of the Proposed Biennial Budget, and Comprehensive Annual Financial Report (CAFR) Preparation Assistance. The fourth advisory, the Financial/HR Systems Implementation and Internal Control Advisory is a continuing project commitment intended to help ensure project success. Completed or substantially completed audits include the Oakland Ticket Office Audit, San Francisco Ticket Office Audit, Grants Expenditures Review, and the Petty Cash Audit.

The following are details of completed projects and projects in progress.

AUDITS COMPLETED OR NEAR COMPLETION

S.F. Ticket Office Audit

The purpose of this audit is to determine if internal controls for handling and accounting of ticket stock and revenues are adequate to safeguard against loss, improper handling and accounting. The audit continues to focus on the ongoing improvement efforts of the department to ensure the adequacy of internal controls over ticket and cash handling. Scope of audit also included a surprise cash and ticket stock count.

The audit was completed in December 2007 and found that internal control was very good as a result of more frequent ticket seller supervisory audits being performed. The audit also disclosed that the central ticket stock was in agreement with Treasury Department records, and that no material discrepancies were noted for individual ticket seller ticket inventory and cash balances during the surprise cash and ticket stock audit. Two relatively minor operational recommendations were made: one was to clear the cash account of the miscellaneous non-cash items carried in the

119 cash account, and the other was to return a temporary, large increase of the change fund that was given to them in anticipation of a BART strike.

Oakland Ticket Office Audit

The purpose of this audit is to determine if internal controls for handling and accounting of ticket stock and revenues are adequate to safeguard against loss, improper handling and accounting. The audit continues to focus on the ongoing improvement efforts of the department to ensure the adequacy of internal controls over ticket and cash handling. The scope of audit also included a surprise cash and ticket stock count.

The audit completed in December found that, overall, internal control has been satisfactorily strengthened as a result of regular supervisory ticket seller audits, and central ticket stock physical counts being performed as previously recommended. Regular supervisory oversight and cash/ticket stock audits are key controls that safeguard revenues and promote accurate record keeping. The audit disclosed no material variances with individual ticket seller drawers. The only audit recommendation is that the central ticket stock records need to be reconciled with the Treasury Department records on a more frequent basis.

Grants Expenditures Review

AC Transit senior management requested a review of District-funded expenditures from fiscal year 2006-2007 and the current fiscal year to determine if any of these expenses, paid from District operating funds, might have otherwise been funded by existing District grants.

The objective was to ensure the District was optimizing grant funds in the period under review. To achieve this objective, the scope of the audit included preparing a schedule of all significant District expenditures from July 2006 to November 2007, then selecting certain District-funded expenses that appear to be good candidates for grant funding, and conduct follow-up audit tests to determine if they were properly paid for using District operating funds.

As of December 31, 2007, field work and a draft discussion memorandum was completed. Final discussions regarding the findings will be completed in January 2008.

Petty Cash Audit

The objective was to assist management with the assessment of the adequacy of internal controls related to the petty cash process. Additionally, the audit evaluated compliance with Administrative Policies. The scope of the work did not constitute an evaluation of the overall control structure of the Department. The examination was designed to evaluate procedures and internal controls related to the petty cash funds, to test for compliance therewith and to provide recommendations for improvement where appropriate.

The audit of petty cash funds was completed in late December 2007 with the report being issued in mid-January, 2008. The audit consisted of 100% surprise audits of all twenty petty cash funds maintained in the District.

The areas reviewed included:

• Maintaining cash receipts and disbursements journal • Processing authorized disbursements 120

• Initiating requests to replenish and/or increase petty cash fund • Maintaining adequate security over the petty cash fund • Replacing any shortages not previously reported • Adjusting any overages to original petty cash impound amount

This review of petty cash indicated custodians should conduct a monthly self audit of the petty cash fund with documentation of the audit forwarded to the Treasury Department. Also recommended was an outside audit of the petty cash funds to be conducted on an annual basis by the Internal Audit Department and/or Treasury Department.

AUDIT ADVISORIES COMPLETED OR IN PROGRESS

Financial Advisory and Underwriting Services Acquisition Advisory

The CFO requested a scope expansion of the prior year’s due diligence advisory to assist the District in procuring a team of financial services providers. For background information, the District was in the process of acquiring a pool of financial services providers from which to choose in the areas of debt management analysis and advisory, and the underwriting of any type of debt deemed to be appropriate and financially advantageous, including pension obligation bonds. The Internal Audit Department was requested this year to assist with the performance of a due diligence background check on prospective financial service providers.

The objective of the advisory was to conduct a limited search of relevant databases for evidence of prospective vendor’s violations of Securities and Exchange Commission laws and regulations, or consumer complaints as it relates to services requested in the District’s RFP. The scope of work was limited to a review of a sample of selected Securities and Exchange Commissions’ Reports of Injunctive Proceedings, and a review of the Better Business Bureau website for any record of complaints against the prospective firms. This review did not constitute a complete or certified background check of the prospective vendors.

Comprehensive Annual Financial Report (CAFR) Preparation Assistance

The CFO requested the Internal Audit Department’s assistance to review and edit selected parts of the Comprehensive Annual Financial Report (CAFR). The scope of the assistance consisted of a general review and editing of the Introduction Section of the CAFR, as well as closer scrutiny and comments on the financial information and economic outlook information within that section.

This advisory was completed with suggested edits that were subsequently reviewed by management for inclusion.

Proposed Biennial Budget Review

The CFO requested the Internal Audit Department’s assistance to develop and prepare a write-up of the U.S. and California Economic Outlook for inclusion in the District’s FY 2007-08 and 2008-09 Proposed Biennial Budget Book. The scope of work was limited to that section of the budget book. The write-up was completed for management review and inclusion in the final budget book.

121

Financial/HR Systems Acquisition and Implementation Advisory

The purpose of this audit advisory is to provide internal audit input to help the District modernize and integrate its financial and human resources applications and data into one ERP (Enterprise Resource Planning) system. Audit involvement was requested by the CFO to help ensure that due diligence was used in the form of best practices and risk assessment throughout the project to maximize chances for success. The objective of advisory audit is to help ensure: 1) best practices project management techniques are used, 2) project risk assessment and monitoring is being performed, 3) risk assessment of new system requirements is being conducted, 4) the design of major business/accounting processes complies with internal control best practices, and 5) risk and internal control assessment of IT operations supporting the new system will be performed.

The scope of advisory is focused on providing risk assessment and relevant internal control recommendations in the five areas stated in the above objective. These areas are classified into the following audit advisory phases for purposes of status reporting:

Phase I Project management planning, techniques, and structure Phase II Project risk assessment/management Phase III Risk assessment of new system’s requirement Phase IV Review and design of new business system and processes Phase V IT operational internal control advisory

The following is a summary of the status for each phase of the internal audit advisory.

Status of Phase I- Project management planning, techniques, and structure (update): The scope of phase I of the audit advisory helped to set up the project, promoted the use of Project Management Institute’s techniques for project management, and helped to draft the initial Steering Committee planning and project governance guidelines and goals.

To date, the project under the direction of the Project Manager, who has developed a comprehensive project management and implementation plan approved by the Steering Committee, continues to operate effectively and within guidelines established by the Steering Committee.

Status of Phase II- Project risk assessment/management: The principle of risk assessment and management is to systematically identify, track, mitigate, and communicate project risks and increase the chances for success.

To date, the risk database has been updated. The plan is to continue to monitor each of these risks and risk mitigation actions through the completion of the project. Additionally, the project is also being monitored for potential risks. The Project Manager has recently created an issuances tracking log, acting like “radar,” that may identify new project risks along the way.

Status of Phase III- Risk assessment of new system’s requirement: The objective is to review all systems requirements identified in the Business Process Reengineering and systems requirement document, and to assess and identify the major risks around functionalities that Internal Audit considers vulnerable.

To date, Phase III is still being planned and is expected to continue through the second half of this fiscal year. 122

Status of Phase IV- Review and design of new business system and processes: Phase IV has progressed in step with the beginning of the Peoplesoft implementation stage. The primary objective here is to promote the documentation of all major business and accounting processes to ensure proper systems mapping for internal control and employee training purposes.

As of December 31, 2007, the District had purchased an “intelligent” flowcharting program called Ravenflow, with multiple licenses. The District is currently in process of using Ravenflow for the documentation of business processes of the new Financial and Human Resource system for operational, training, and internal controls documentation.

The Internal Audit Department advisory in this phase will focus on assisting District personnel to use this software, as well as help to identify critical internal control points within the new business processes.

Status of Phase V- IT Operational and applications internal control advisory: Phase V is planned. The objective is to evaluate the Information Systems Department’s internal control and procedures to ensure controls are adequate in both the financial and technology operating environments.

As of December 31, 2007, a “control self-assessment” to evaluate the Information System’s general controls is still planned.

SCHEDULED AUDIT PROJECTS for the Period January 1, 2008 through June 30, 2008:

During the next two quarters of FY 2007/2008, it is expected that the following audit projects will be completed or in progress: Petty Cash Audit, Wire Transfer Audit, Warranty Claims Processing Advisory Follow-up, Health Insurance Employee Eligibility Review, Cost Reduction Survey, Audit of Master Vendor File, and Review of Prior Audit Recommendations. The Control Self-Assessment IT General Controls Review is planned to begin.

123

AC TRANSIT DISTRICT INTERNAL AUDIT DEPARTMENT Status of FY 2006/2007 Annual Audit Plan For the Period July 1, 2007 through December 31, 2007

No Audit Project Name Status Status Information

1. Grants Expenditures Review Completed Field work and Draft report completed in December 2007

2. S.F. Ticket Office Audit Completed Audit was completed in December 2007

3. Oakland Ticket Office Audit Completed Audit was completed in December 2007

Audit field work completed in December 2007. Report to be issued 4. Petty Cash Audit In Progress mid-January 2008

Business Process and Internal Control Documentation 5. In Progress Audit advisory is an on-going project Program Advisory Comprehensive Annual Financial Report Preparation 6. Completed Advisory completed in December 2007 Assistance

7. Wire Transfer Audit Planned

8. Health Insurance Employee Eligibility Review Planned

9. Warranty Claims Advisory Follow-up Planned

10. Cost Reduction Survey Planned

11. Audit of Vendor Master File Planned

12. Review of Prior Audit Recommendations Planned

Special Project – Financial Advisor and Underwriter 13. Completed Continuing advisory services completed in June 2007 Procurement Advisory Status of Phased Deliverables: Phase I- Planning deliverables - Completed Special Project – Financial/Hr Systems Acquisition & Phase II- Risk Assessment Database - Updated as of 11-30-07. 14. Continuing Implementation Project Advisory Phase III- Risk Assessment of New System- Planned Phase IV- Review & Design New Business System - In progress Phase V- IS Internal Control Advisory - Planned

124

Department: Submitted by: Extension:

Purchasing and Materials Joe Silveira, Inventory Control 8835

INVENTORY CONTROL SUMMARY REPORT - 2nd Quarter FY 07/08

Total Tagged Fixed Asset Buses and Mini-Van Buses, (Less 4 buses in the heritage fleet) as of December 31 , 2007 722

2nd Quarter, FY 07/08 New bus arrivals 30' Van Hools 0 None

Total 30 foot Van Hools received Oct., Nov., Dec. 0

2nd Quarter, FY 07/08 New bus arrivals 60' Van Hools Artic's 0 None

Total 60 foot Van Hools received Oct., Nov., Dec. 0

2nd Quarter, FY 07/08

New bus arrivals El Dorado, Para-Transit October 10, 2007 3402, 3403 and 3404 3 October 16, 2007 3401, 3405 and 3406 3 Total Para Transit buses received Oct., Nov., Dec. 6

2nd Quarter, FY 07/08 NABI buses released to ABC Companies December 3, 2007 2905 and 2932 2

Total buses released to ABC Companies Oct., Nov., Dec. 2

2nd Quarter, FY 07/08

Percentage of BUSES DOWN for PARTS for the month of October 2007 6.91% Percentage of BUSES DOWN for PARTS for the month of November 2007 6.77% Percentage of BUSES DOWN for PARTS for the month of December 2007 4.43%

District Inventory POST Dollar Value as of July 1, 2007 $8,820,008

District Inventory Dollar Value as of December 31, 2007 $10,065,435 District inventory Dollar Increase/Decrease for to date: $1,245,427

125 Department: Submitted by: Extension

Purchasing and Materials Joe Silveira, Inventory Control 8835

Fixed Asset Inventory of Buses (Active, Inactive) in the District Fleet - FY 07/08

TOTAL ACTIVE, Fleet IN-ACTIVE MODEL # Per- F/A TAGGED YEAR SERIES LENGTH FLEET DESCRIPTION Centage FLEET

2002 3300 23.2 FT. Eldorado 2002 Ameritech Mini Van Bus(Para Transit Fleet) 36 1996/97 100 23.2 FT. Eldorado Mini Van Bus (UC Berkeley leased Van 6 1996/97 100 26 FT. Eldorado Mini Van Bus 3 1997 3300 21 FT. Startrans 97 Candidate Mini Van Bus 5 2008 3400 Eldorado Mini Van Bus. Type 11 6 Percentage of District Fleet, Total Mini Bus Fleet 7.8% 56

1992 100 40 FT. Flxible 1992 (Dumbarton Express) 6

Percentage of District Fleet, Total Flxible Fleet 0.8% 6

1996 1900 60 FT Flyer, Artic D60HL 30 1988 2400 35 FT. Flyer, D3587 5

Percentage of District Fleet, Total Flyer Fleet 4.8% 35 2002 100 40 FT. Gillig, 2002 (Dumbarton Express) 6 1984 1501 40 FT. Gillig, 40TBAC (Holding for Heritage Fleet). 12-28-04 1 1991/92 2700 30 FT. Gillig, Phantom-30ADB 57 1991/92 2700 30 FT. Gillig, (UC Berkeley Leased Bus 4 1993 2800 40 FT. Gillig, Phantom-863/40120 8 1993 2800 40 FT. Gillig, Phantom-863/40120 (UC Berkeley leased buses) 6 1991 2601 35 FT. Gillig, Red, White, Blue, (Voter Register Bus 1 Percentage of District Fleet, Total Gillig Fleet 11.5% 83

2000 6000 45 FT. MCI's, Green paint scheme 40 2003 6000 45 FT. MCI's, Green paint scheme 39

Percentage of District Fleet, Total MCI Fleet 10.9% 79 1997 2900 40 FT. NABI (DDA engine & transmission) 25 1998 3000 40 FT. NABI (CUMMINS engine, DDA trans.) 67 1998 3100 40 FT. NABI (CUMMINS engine, DDA trans.) 66 2003 4000 40 FT. NABI, Low floor 40 2000 4000 40 FT. NABI, Low floor 21 2000 7000 40 FT. NABI (Low floor) GREEN PAINT SCHEME. 7 Percentage of District Fleet, Total NABI Fleet 31.3% 226 2003/04 1000/1100 40 FT. Van Hool, 40 ft., Low floor 102 2006 1000 40FT. Van Hool, 40 ft. FueL Cell Bus (FC 1, 2, 3 3 2003/04 2000 60 FT. Van Hool, 60 ft. Artic's 57 2006/07 2100 60 FT. Van Hool, 60 ft. Artic's 25 2006/07 5000 30 FT. Van Hool, 30 ft. 50 Percentage of District Fleet, Total Van Hool Fleet 32.8% 237

TOTAL FIXED ASSET REVENUE AND PARA TRANSIT FLEET AS OF Dec. 31, 2007: 722

126

Submitted by: Joe A. Silveira, Inventory Control

Van Hool 32.8% Nabi 40% 237 Buses 31.3% 226Buses

35%

30%

25%

Gillig MCI 11.5% 20% 10.9% 83 Buses 79 Buses Mini Bus 7.8% Flyer 15% 56 Vans 4.8% 35 Buses Flxible 10% 0.8% 6 Buses

127 Department: Submitted by: Extension:

Purchasing and Materials Department Joe Silveira, Inventory Control 8835 Fixed Asset Inventory of Buses (Active, Inactive) in the District Fleet F/Y 07/08 SERIES TOTAL COST 2900 ACTIVE- OF SUB-TOTAL NABI's IN-ACTIVE COACH VALUE HERIT- SOLD F/A TAGGED AT TIME AT TIME MODEL AGE TO REVENUE OF OF YEAR # SERIES LENGTH FLEET DESCRIPTION FLEET ABC Co. FLEET PURCHASE PURCHASE

1961 100 - GMC (Heritage Fleet). GM Memo #96-04. 1 - -- 1957 839 - GMC (Heritage Fleet). Added 10/99 1 - -- 1949 1921 - GMC (Heritage Fleet). GM Memo #96-04 1 - -- 1958 2103 - GMC (Heritage Fleet). GM Memo #96-04 1 - -- 1981 2013 - Flyer (Holding for Heritage Fleet). 9/97 1 - $134,614 - 1984 1501 - Gillig 40TBAC (Holding for Heritage Fleet). 12-28-04 1 -- 1991 2601 35 FT. Gillig, Red, White, Blue, Voter Register Bus - 1 $190,788 $190,788 1991/92 2700 30 FT. Gillig, Phantom-30ADB (UC Berkeley leased buses - 4 $200,853 $803,412 1993 2800 40 FT. Gillig, Phantom-863/40120 (UC Berkeley leased buses) - 6 $204,855 $1,229,130 1996/97 100 23.2 FT. Eldorado Mini Bus. (UC Berkeley leased buses - 6 $62,825 $376,950

1988 2400 35 FT. Flyer, D3587 (Retired, awaiting approval for Disposa - 5 $175,313 $876,565 1996/97 100 26 FT. Eldorado Mini Buses . 3 $62,825 $188,475 2002 3300 23.2 FT. Eldorado 2002 Aerotech Mini Buses. 36 $61,720 $2,221,920 1997 3300 21 FT. Startrans 97 Candidate 5 $51,203 $256,015 2008 3400 Eldorado Mini Buses . 6- - 2003/04 1000/1100 40 FT. Van Hool, 40 ft., Low floor 102 $276,820 $28,235,640 2006 1000 40FT. Van Hool, FUEL CELL BUS (FC 1, 2, 3) 3 - - 1996 1900 60 FT Flyer, Artic D60HL 30 $386,862 $11,605,860 2003/04 2000 60 FT. Van Hool, 60 ft. Artic's 57 $399,309 $22,760,613 2006 2100 60 FT. Van Hool, 60 ft. Artic's 25 $485,825 $12,145,613 1991/92 2700 30 FT. Gillig, Phantom-30ADB 57 $200,853 $11,448,621 1993 2800 40 FT. Gillig, Phantom-863/40120 8 $204,855 $1,638,840 1997 2900 40 FT. NABI (DDA engine & transmission) 46 25 $232,430 $5,810,750 1998 3000 40 FT. NABI (CUMMINS engine, DDA trans.) 67 $236,254 $15,829,018 1998 3100 40 FT. NABI (CUMMINS engine, DDA trans.) 66 $256,868 $16,953,288 2000 4000 40 FT. NABI, Low floor 21 $269,037 $5,649,777 2003 4000 40 FT. NABI, Low floor 40 $266,860 $10,674,400 2006 5000 30 FT. Van Hool, 30 ft. 50 $313,818 $15,690,900 2000 6000 45 FT. MCI's, Green paint scheme 40 $422,310 $16,892,400 2003 6000 45 FT. MCI's, Green paint scheme 39 $376,355 $14,677,845 2000 7000 40 FT. NABI (LOW FLOOR) GREEN PAINT SCHEME 16 7 $269,640 $1,887,480 1992 100 40 FT. 1992 Flxible (Dumbarton Express) 150,151,152,1 53,154, 15 6 - - 2002 100 40 FT. 2002 Gillig (Dumbarton Express) 160,161,162,163,164,16 6 - - TOTAL FIXED ASSET REVENUE AND PARA TRANSIT FLEET (Less Heritage Fleet) AS OF December 31, 2007: 722 NOTE: FIGURES ON COST OF EACH COST WAS OBTAINED FROM THE QFASREV MMMIS REPORT.

128 Department: Submitted by: Extension:

Purchasing and Materials Joe Silveira, Inventory Control 8835

INVENTORY CONTROL DEPARTMENT STATUS REPORT ON COACH DOWN ( RUNNING or HARD DOWN) - FY 07/08

Voter Mini

TOTAL MCI'S NABI'S VAN HOOL 2002 Register Flyer Mini Bus

QTY. % INACTIVE, ARTICS ARTICS Gillig Gillig Gillig Bus Artics Bus Series

DOWN DOWN ACTIVE Series Series Series Series Series Series Series Series Series Series Series Fuel 1992 Series Series Gillig Series Series 3300

MONTH BUSES BUSES FLEET 6000 7200 4000 3100 3000 2900 5000 2100 2000 1100 1000 Cell Flxible 2800 2700 2601 1900 100 3400

JULY 59 8.10% 728 5 1 543131924 -4 111 -3 -2 AUG. 57 7.94% 718 3 1 4922518 -8 - 1 16 -3 -3 SEPT. 46 6.41% 718 3 - 1933538 -6 -2 -1 -2 - - OCT. 50 6.91% 724 4 0 2742445-9 - 1 -3 -2 -3 NOV. 49 6.77% 724 4 14762316-8 - - -4- 1 -2 DEC. 32 4.43% 722 3 1223-117 -5 -1 -3-112 JAN. FEB. MAR. APRIL MAY JUNE

Down Coach numbers, 6014 7209 4008 3121 3002 5026 2106 2002 1001 150DBX 2706 1915 107 3369 Month of December 2007 6073 4013 3137 3019 2012 1010 2732 3405 6078 3054 2017 1021 2752 2031 1032 2040 1085 2042 2046

Monthly totals and percentages of coaches down is based on the Districts total active and inactive fleet. The total number of buses and mini van buses may vary month to month as buses are added and surplus buses are disposed of. The above information was taken from the daily coach down report.

129 Department: Submitted by: Extension:

Purchasing and Materials Joe Silveira, Inventory Control 8835

STATUS REPORT ON DIESEL AND GASOLINE FUEL USAGE FOR FY 07/08

DIESEL, DIESEL, DIESEL, DIESEL, DIESEL, GASOLINE, GASOLINE, GASOLINE, LOADS EST. GALS. APPROX. APPROX. COST APPROX. APPROX. COST Month Date DEL. PER LOAD GALS. TOTAL COST PER GALLON TOTAL GALS.TOTAL COST PER GALLON

JULY 02 thru 06 16 7,900 126,400 $287,231 $2.2724 1,500 $3,756 $2.5042 09 thru 13 17 7,900 134,300 $306,473 $2.2820 0 $0 $0.0 16 thru 20 16 7,900 126,400 $304,321 $2.4076 0 $0 $0.0 23 thru 27 17 7,900 134,300 $321,528 $2.3941 3,000 $7,990 $2.6634 JULY/AUG. 7/30 thur 8/3 15 7,900 118,500 $269,896 $2.2776 0 $0 $0.0 AUG. 06 thru 10 17 7,900 134,300 $306,849 $2.2848 0 $0 $0.0 13 thru 17 17 7,900 134,300 $292,492 $2.1779 8,500 $18,965 $2.2312 20 thru 24 18 7,900 142,200 $316,138 $2.2232 8,000 $17,513 $2.1891 27 thru 31 18 7,900 142,200 $302,161 $2.1249 0 $0 $0.0 SEPT. 03 thru 07 15 7,900 118,500 $262,774 $2.2175 0 $0 $0.0 10 thru 14 15 7,900 118,500 $258,246 $2.1793 15,000 $34,801 $2.3201 17 thru 21 17 7,900 134,300 $304,378 $2.2664 0 $0 $0.0 24 thru 28 18 7,900 142,200 $333,942 $2.3484 0 $0 $0.0 OCT. 01 thru 05 16 7,900 126,400 $301,161 $2.3826 0 $0 $0.0 0/8 thru 12 16 7,900 126,400 $305,054 $2.4134 10,800 $26,613 $2.4642 15 thru 19 15 7,900 118,500 $295,468 $2.4934 0 $0 $0.0 22 thru 26 17 7,900 134,300 $356,110 $2.6516 0 $0 $0.0 OCT./NOV. 10/29 thru 11/2 18 7,900 142,200 $371,625 $2.6134 2,000 $5,168 $2.5842 NOV. 05 thru 09 17 7,900 134,300 $365,753 $2.7234 7,000 $19,139 $2.7342 12 thru 16 14 7,900 110,600 $308,353 $2.7880 2,500 $7,073 $2.8292 19 thru 23 18 7,900 142,200 $333,175 $2.3430 8,800 $23,621 $2.6842 26 thru 29 15 7,900 118,500 $327,463 $2.7634 0 $0 $0.0 DEC 12/3 thru 12/7 16 7,900 126,400 $327,806 $2.5934 2,500 $6,484 $2.5934 12/10 thru 12/14 16 7,900 126,400 $315,166 $2.4934 0 $0 $0.0 12/17 thru 12/21 17 7,900 134,300 $338,893 $2.5234 0 $0 $0.0 12/24 thru 12/28 15 7,900 118,500 $300,208 $2.5334 0 $0 $0.0 JAN. 2008

JAN/FEB. FEB.

MAR.

APRIL

APR./MAY MAY

JUNE

FY 07/08 DIESEL, DIESEL, DIESEL, DIESEL, GASOLINE, GASOLINE, GASOLINE, FISCAL APPROX. APPROX. APPROX. AVERAGE APPROX. APPROX. AVERAGE YEAR LOADS TOTAL TOTAL COST TOTAL TOTAL COST TO DATE DELIVERED GALS. DOLLARS PER GAL. GALS. DOLLARS PER GAL. SUB-TOTAL 426 3,365,400 $8,112,659 $2.4106 69,600 $171,124 $2.4587

FY 06/07 Av. Cost per gallon for diesel fuel $2.14 AV. COST PER GAL., GASOLINE $2.41 FY 05/06 Av. Cost per gallon for diesel fue $2.20 AV. COST PER GAL., GASOLINE $2.08 FY 04/05 Av. Cost per gallon for diesel fuel $1.62 AV. COST PER GAL., GASOLINE $1.77 FY 03/04 Av. Cost per gallon for diesel fuel $1.14 AV. COST PER GAL., GASOLINE $1.57 FY 02/03 Av. Cost per gallon for diesel fue $0.95 AV. COST PER GAL., GASOLINE $1.23 FY 01/02 Av. Cost per gallon for diesel fue $0.78 AV. COST PER GAL., GASOLINE $1.01

Above information taken from weekly fuel report issued by Senior Buyer, Al De Nur

130 Department: Submitted by: Extension:

Purchasing and Materials Joe A. Silveira. Inventory Control 8835

AC Transit Monthly Diesel Fuel Usage Diesel Fuel Usage YEAR 2007

For Finance CFS CFWA D-2 D-3 D-4 D-6 All Loc. the Ending Accounting YARD YARD YARD YARD YARD TOTAL Month Date Period USAGE USAGE USAGE USAGE USAGE USAGE

January 31, 2007 07/07 0 - 128,072 84,287 171,771 185,382 569,512 February 28, 2007 07/08 0 - 112,889 74,177 157,594 163,451 508,111 March 31, 2007 07/09 569 - 124,105 83,093 169,913 182,772 560,452 April 30, 2007 07/10 0 - 121,122 81,212 159,492 183,276 545,102 May 31, 2007 07/11 633 715 126,151 86,653 175,032 191,877 581,061 June 30, 2007 07/12 1,165 -715 77,658 54,067 108,293 120,492 360,960 July 31, 2007 01/08 0 - 157,128 107,881 231,601 221,031 717,641 August 31, 2007 02/08 2,167 - 122,961 85,373 181,929 171,828 564,258 September 30, 2007 03/08 0 - 113,082 75,073 170,048 154,214 512,417 October 31, 2007 04/08 462 - 134,997 96,105 170,294 181,857 583,715 November 30, 2007 05/08 237 - 121,167 85,010 169,973 163,169 539,556 December 31, 2007 06/08 0 - 119,752 83,031 135,176 161,557 499,516

CFS CFWA D-2 D-3 D-4 D-6 All Loc. Year 2007 Sub-total Sub-total Sub-total Sub-total Sub-total Sub-total Sub-total 5,233 0 1,459,084 995,962 2,001,116 2,080,906 6,542,301

Diesel Fuel Usage FY 07/08

For Finance CFS CFWA D-2 D-3 D-4 D-6 All Loc. the Ending Accounting YARD YARD YARD YARD YARD TOTAL

Month Date Period USAGE USAGE USAGE USAGE USAGE USAGE

July 31, 2007 01/08 0 - 157,128 107,881 231,601 221,031 717,641 August 31, 2007 02/08 2,167 - 122,961 85,373 181,929 171,828 564,258 September 30, 2007 03/08 0 0 113,082 75,073 170,048 154,214 512,417 October 31, 2007 04/08 462 - 134,997 96,105 170,294 181,857 583,715 November 30, 2007 05/08 237 - 121,167 85,010 169,973 163,169 539,556 December 31, 2007 06/08 0 - 119,752 83,031 135,176 161,557 499,516 January February March April May June 30, 2008

CFST CFWA D-2 D-3 D-4 D-6 All Loc. FY 07/08 Sub-total Sub-total Sub-total Sub-total Sub-total Sub-total Sub-total 2,866 0 769,087 532,473 1,059,021 1,053,656 3,417,103

131 Department Submitted by: Extension:

Purchasing and Materials, Inventory Control Joe A. Silveira, Inventory Control 8835 AC Transit Monthly Gasoline Fuel Usage Gasoline Fuel Usage YEAR 2007

For Finance CFST CFWA D-2 D-3 D-4 D-6 All Loc. the Ending Accounting YARD YARD YARD YARD YARD YARD TOTAL Month Date Period USAGE USAGE USAGE USAGE USAGE USAGE USAGE

January 31, 2007 07/07 0 - 5,623 1,296 3,630 2,355 12,904 February 28, 2007 07/08 1,480 - 5,545 993 3,074 2,203 13,295 March 31, 2007 07/09 2,345 - 6,647 1,242 3,573 2,108 15,915 April 30, 2007 07/10 0 - 5,658 1,103 3,324 2,154 12,239 May 31, 2007 07/11 1,336 1,161 5,901 1,893 3,389 2,365 16,045 June 30, 2007 07/12 2,456 -1,161 3,064 1,204 2,161 1,389 9,113 July 31, 2007 01/08 0 - 6,454 2,498 4,084 2,781 15,817 August 31, 2007 02/08 2,838 - 5,488 1,889 3,072 2,157 15,444 September 30, 2007 03/08 0 - 5,506 1,287 2,729 1,892 11,414 October 31, 2007 04/08 2,961 - 6,575 1,910 2,884 2,509 16,839 November 30, 2007 05/08 1,170 - 6,063 1,999 3,872 2,077 15,181 December 31, 2007 06/08 0 - 5,430 1,861 2,968 2,115 12,374

CFS CFWA D-2 D-3 D-4 D-6 All Loc. Year 2007 Sub-total Sub-total Sub-total Sub-total Sub-total Sub-total Sub-total 14,586 0 67,954 19,175 38,760 26,105 166,580

Gasoline Fuel Usage FY 07/08

For Finance CFS CFWA D-2 D-3 D-4 D-6 All Loc. the Ending Accounting YARD YARD YARD YARD YARD YARD TOTAL Month Date Period USAGE USAGE USAGE USAGE USAGE USAGE USAGE

July 31, 2007 01/08 0 - 6,454 2,498 4,084 2,781 15,817 August 31, 2007 02/08 2,838 - 5,488 1,889 3,072 2,157 15,444 September 30, 2007 03/08 0 - 5,506 1,287 2,729 1,892 11,414 October 31, 2007 04/08 2,961 - 6,575 1,910 2,884 2,509 16,839 November 30, 2007 05/08 1,170 - 6,063 1,999 3,872 2,077 15,181 December 31, 2007 06/08 0 - 5,430 1,861 2,968 2,115 12,374 January February March April May June 30, 2008

CFS CFWA D-2 D-3 D-4 D-6 All Loc. FY 07/08 Sub-total Sub-total Sub-total Sub-total Sub-total Sub-total Sub-total 6,969 0 35,516 11,444 19,609 13,531 87,069

132

Department: Submitted by Extension:

Purchasing and Materials Joe Silveira, Inventory Control 8835 DISTRICT'S DOLLAR INVENTORY VALUE FOR FY 07/08

INVENTORY DOLLAR FRIDAY JUNE 29, 2007 POST DOLLAR 8,820,008

DISTRICT INCREASE/ INVENTORY DECREASE Ellispse DOLLAR FROM Program DAY DATES VALUE POST INV.

MSR179E Monday July 9 2007 $8,722,242 -$97,766 MSR179E Monday July 16 2007 $8,927,081 $107,073 MSR179E Monday July 23 2007 $9,090,147 $270,139 MSR179E Monday July 30 2007 $9,002,430 $182,422 MSR179E Friday Aug 1 2007 $9,126,965 $306,957 MSR179E Friday Aug 8 2007 $9,189,395 $369,387 MSR179E Monday Aug 27 2007 $9,260,037 $440,029 MSR179E Friday Aug 30 2007 $9,250,119 $430,111 MSR179E Friday Sept. 7 2007 $9,184,340 $364,332 MSR179E Friday Sept. 14 2007 $9,211,025 $391,017 MSR179E Friday Sept. 21 2007 $9,165,867 $345,859 MSR179E Saturday Sept. 30 2007 $9,116,121 $296,113 MSR179E Friday October 5 2007 $9,041,117 $221,109 MSR179E Friday October 12 2007 $9,144,864 $324,856 MSR179E Friday October 19 2007 $9,241,211 $421,203 MSR179E Friday October 26 2007 $9,335,320 $515,312 MSR179E Tuesday October 31 2007 $9,505,152 $685,144 MSR179E Friday November 2 2007 $9,413,374 $593,366 MSR179E Friday November 15 2007 $9,560,522 $740,514 MSR179E Monday November 22 2007 $9,660,522 $840,514 MSR179E Friday November 30 2007 $9,727,648 $907,640 MSR179E Friday December 7 2007 $9,859,985 $1,039,977 MSR179E Friday December 14 2007 $9,790,143 $970,135 MSR179E Friday December 21 2007 $9,976,699 $1,156,691 MSR179E Friday December 31 2007 $10,065,435 $1,245,427 MSR179E Friday January 2008 MSR179E Wed January MSR179E Friday January MSR179E Friday January MSR179E Wednesday January MSR179E Friday February MSR179E Friday February MSR179E Friday February MSR179E Thursady March MSR179E Friday March MSR179E Friday March MSR179E Friday March MSR179E Friday March MSR179E Friday April MSR179E Friday April MSR179E Monday April MSR179E Friday April MSR179E Monday April MSR179E Friday May MSR179E Friday May MSR179E Monday May MSR179E Friday May MSR179E Friday June MSR179E Monday June MSR179E Monday June

MSR179E PRE-INV 2008

MSR179E POST-INV 2008

133 Department: Submitted by Extension

Purchasing and Materials Joe Silveira, Inventory Control 8835

Status of Disposal 2900 Series Nabi Fleet GM Memo 07-040 January 31, 2007 Maintenance Date Disposed Disposal Disposal Completed. of in Disposal Shipping Completed Sales Completed Plant # F/A # Equipment Description Ready to go Purchase FY Date Order # ELLIPSE Order # MMMIS 1 2903 35744 BUS: NABI, 40 FT. 1997 2 2904 35747 BUS: NABI, 40 FT. 1997 3 2906 35723 BUS: NABI, 40 FT. 1997 4 2908 35720 BUS: NABI, 40 FT. 1997 5 2909 35750 BUS: NABI, 40 FT. 1997 6 2910 35865 BUS: NABI, 40 FT. 1997 7 2911 35753 BUS: NABI, 40 FT. 1997 8 2912 35759 BUS: NABI, 40 FT. 1997 9 2914 35766 BUS: NABI, 40 FT. 1997 10 2917 35781 BUS: NABI, 40 FT. 1997 11 2920 35772 BUS: NABI, 40 FT. 1997 12 2921 35775 BUS: NABI, 40 FT. 1997 13 2922 35790 BUS: NABI, 40 FT. 1997 14 2923 35793 BUS: NABI, 40 FT. 1997 15 2925 35799 BUS: NABI, 40 FT. 1997 16 2926 35821 BUS: NABI, 40 FT. 1997 17 2927 35802 BUS: NABI, 40 FT. 1997 18 2928 35820 BUS: NABI, 40 FT. 1997 19 2936 35833 BUS: NABI, 40 FT. 1997 20 2943 35881 BUS: NABI, 40 FT. (Out of Service) 1997 21 2945 35887 BUS: NABI, 40 FT. 1997 22 2946 35918 BUS: NABI, 40 FT. 1997 23 2947 35921 BUS: NABI, 40 FT. 1997 24 2955 35979 BUS: NABI, 40 FT. 1997 25 2967 36063 BUS: NABI, 40 FT. 1997

26 2901 35622 BUS: NABI, 40' (Released to ABC Co.) Disposed 1997 FY 07/08 7/12/2007 2008-01 7/16/2007 08-05 7/19/2007 27 2902 35741 BUS: NABI, 40' (Released to ABC Co.) Disposed 1997 FY 07/08 8/1/2007 2008-01 8/1/2007 08-11 8/2/2007 28 2905 35722 BUS: NABI, 40' (Released to ABC Co.) Disposed 1997 FY 07/08 12/03/07 2008-01 12-03-07 08-20 29 2907 35721 BUS: NABI, 40' (Released to ABC Co.) Disposed 1997 FY 07/08 7/27/2007 2008-01 7/27/2007 08-10 8/2/2007 30 2913 35762 BUS: NABI, 40' (Released to ABC Co.) Disposed 1997 FY 07/08 8/23/2007 2008-01 8/27/2007 08-13 8/8/2007 31 2915 35778 BUS: NABI, 40' (Released to ABC Co.) Disposed 1997 FY 07/08 7/3/2007 2008-01 7/3/2007 08-02 7/9/2007 32 2916 35769 BUS: NABI, 40' (Released to ABC Co.) Disposed 1997 FY 07/08 8/27/2007 2008-01 8/27/2007 08-13 8/28/2007 33 2918 35784 BUS: NABI, 40' (Released to ABC Co.) Disposed 1997 FY 07/08 8/23/2007 2008-01 8/27/2007 08-13 8/28/2007 34 2919 35787 BUS: NABI, 40' (Released to ABC Co.) Disposed 1997 FY 07/08 8/27/2007 2008-01 8/27/2007 08-13 35 2932 35824 BUS: NABI, 40' (Released to ABC Co.) Disposed 1997 FY 07/08 12/03/07 2008-01 12-03-07 08-20 36 2937 35839 BUS: NABI, 40' (Released to ABC Co.) Disposed 1997 FY 07/08 7/6/2007 2008-01 7/9/2007 08-02 7/19/2007 37 2950 35924 BUS: NABI, 40' (Released to ABC Co.) Disposed 1997 FY 07/08 7/13/2007 2008-01 7/16/2007 08-05 7/19/2007 38 2960 36003 BUS: NABI, 40' (Released to ABC Co.) Disposed 1997 FY 07/08 7/27/2007 2008-01 7/27/2007 08-10 8/2/2007 39 2964 36069 BUS: NABI, 40' (Released to ABC Co.) Disposed 1997 FY 07/08 7/13/2007 2008-01 7/16/2007 08-05 7/19/2007 40 2965 36066 BUS: NABI, 40' (Released to ABC Co.) Disposed 1997 FY 07/08 7/3/07 2008-01 7/3/07 08-02 7/19/2007 41 2968 36072 BUS: NABI, 40' (Released to ABC Co.) Disposed 1997 FY 07/08 7/3/07 2008-01 7/3/07 08-02 7/9/2007 42 2971 36081 BUS: NABI, 40' (Released to ABC Co.) Disposed 1997 FY 07/08 7/13/2007 2008-01 7/16/2007 08-05 7/19/2007 Disposed in FY 06/07 43 2924 35796 BUS: NABI, 40' (Released to ABC Co.) Disposed 1997 FY 06/07 3/24/2007 2007005 4/27/2007 07-19 4/27/2007 44 2929 35819 BUS: NABI, 40' (Released to ABC Co.) Disposed 1997 FY 06/07 3/15/2007 2007005 3/15/2007 07-14 3/15/2007 45 2930 35818 BUS: NABI, 40' (Released to ABC Co.) Disposed 1997 FY 06/07 3/15/2007 2007005 3/15/2007 07-14 3/15/2007 46 2931 35868 BUS: NABI, 40' (Released to ABC Co.) Disposed 1997 FY 06/07 3/24/2007 2007005 4/27/2007 07-19 4/27/2007 47 2933 35827 BUS: NABI, 40' (Released to ABC Co.) Disposed 1997 FY 06/07 6/21/2007 2007005 6/25/2007 08-01 7/9/2007 48 2934 35830 BUS: NABI, 40' (Released to ABC Co.) Disposed 1997 FY 06/07 5/23/2007 2007005 5/23/2007 07-25 5/23/2007 49 2935 35807 BUS: NABI, 40' (Released to ABC Co.) Disposed 1997 FY 06/07 5/23/2007 2007005 5/23/2007 07-25 5/23/2007 50 2938 35871 BUS: NABI, 40' (Released to ABC Co.) Disposed 1997 FY 06/07 4/3/2007 2007005 4/10/2007 07-15 4/10/2007 51 2939 35836 BUS: NABI, 40' (Released to ABC Co.) Disposed 1997 FY 06/07 4/3/2007 2007005 4/10/2007 07-15 4/10/2007 52 2940 35846 BUS: NABI, 40' (Released to ABC Co.) Disposed 1997 FY 06/07 3/06/2007 2007005 3/8/2007 07-13 3/8/2007 53 2941 35842 BUS: NABI, 40' (Released to ABC Co.) Disposed 1997 FY 06/07 3/06/2007 2007005 3/8/2007 07-13 3/8/2007 54 2942 35878 BUS: NABI, 40' (Released to ABC Co.) Disposed 1997 FY 06/07 3/15/2007 2007005 3/15/2007 07-14 3/15/2007 55 2944 35884 BUS: NABI, 40' (Released to ABC Co.) Disposed 1997 FY 06/07 6/21/2007 2007005 6/25/2007 08-01 7/9/2007 56 2948 35967 BUS: NABI, 40' (Released to ABC Co.) Disposed 1997 FY 06/07 4/17/2007 2007005 4/23/2007 07-18 4/23/2007 57 2949 35970 BUS: NABI, 40' (Released to ABC Co.) Disposed 1997 FY 06/07 4/17/2007 2007005 4/23/2007 07-18 4/23/2007 58 2951 35973 BUS: NABI, 40' (Released to ABC Co.) Disposed 1997 FY 06/07 3/06/2007 2007005 3/8/2007 07-13 3/8/2007 59 2952 35961 BUS: NABI, 40' (Released to ABC Co.) Disposed 1997 FY 06/07 5/15/2007 2007005 5/17/2007 07-23 5/17/2007 60 2953 35964 BUS: NABI, 40' (Released to ABC Co.) Disposed 1997 FY 06/07 1/18/2007 2007005 5/6/2007 07-11 2/6/2007 61 2954 35976 BUS: NABI, 40' (Released to ABC Co.) Disposed 1997 FY 06/07 5/23/2007 2007005 5/24/2007 07-26 6/5/2007 62 2956 35982 BUS: NABI, 40' (Released to ABC Co.) Disposed 1997 FY 06/07 5/23/2007 2007005 5/23/2007 07-25 5/23/2007 63 2957 35985 BUS: NABI, 40' (Released to ABC Co.) Disposed 1997 FY 06/07 6/21/2007 2007005 6/25/2007 08-01 7/9/2007 64 2958 35997 BUS: NABI, 40' (Released to ABC Co.) Disposed 1997 FY 06/07 3/06/2007 2007005 3/8/2007 07-13 3/8/2007 65 2959 36000 BUS: NABI, 40' (Released to ABC Co.) Disposed 1997 FY 06/07 6/22/2007 2007005 6/25/2007 08-01 7/9/2007 66 2961 36006 BUS: NABI, 40' (Released to ABC Co.) Disposed 1997 FY 06/07 1/15/2007 2007005 2/6/2007 07-11 2/6/2007 67 2962 36009 BUS: NABI, 40' (Released to ABC Co.) Disposed 1997 FY 06/07 3/15/2007 2007005 3/15/2007 07-14 3/15/2007 68 2963 36012 BUS: NABI, 40' (Released to ABC Co.) Disposed 1997 FY 06/07 5/23/2007 2007005 5/24/2007 07-26 6/5/2007 69 2966 36060 BUS: NABI, 40' (Released to ABC Co.) Disposed 1997 FY 06/07 6/21/2007 2007005 6/25/2007 08-01 7/9/2007 70 2969 36075 BUS: NABI, 40' (Released to ABC Co.) Disposed 1997 FY 06/07 1/15/2007 2007005 2/6/2007 07-11 2/6/2007 71 2970 36078 BUS: NABI, 40' (Released to ABC Co.) Disposed 1997 FY 06/07 1/18/2007 2007005 2/6/2007 07-11 2/6/2007

134