AC TRANSIT DISTRICT GM Memo No. 08-044 Board of Directors Executive Summary Meeting Date: March 12, 2008
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AC TRANSIT DISTRICT GM Memo No. 08-044 Board of Directors Executive Summary Meeting Date: March 12, 2008 Committees: Planning Committee Finance and Audit Committee External Affairs Committee Operations Committee Rider Complaint Committee Paratransit Committee Board of Directors Financing Corporation SUBJECT: General Manager’s Quarterly Report, 2nd Quarter, October-December 2007 RECOMMENDED ACTION: Information Only Briefing Item Recommended Motion Receive General Manager's Report for quarterly reporting purposes. Fiscal Impact: None Background/Discussion: Attached is the General Manager’s Quarterly Report for the period ending December 31, 2007. Per Board action, this report serves to replace various quarterly and semi-annual reports that were formerly submitted to the Operations or Finance Committees. The full bound report was distributed to the Board prior to this meeting. Two additional reports are presented with this memo as attachments: East Bay Paratransit Quarterly Summary addendum to the Accessible Services Report, and the Purchasing Dept. report. Prior Relevant Board Actions/Policies: N/A Attachments: 1. East Bay Paratransit Quarterly Summary 2. Purchasing Dept. Quarterly Report 3. GM Quarterly Report – 2nd Quarter, October-December 2007 (cover page only) Approved by: Rick Fernandez, General Manager Prepared by: Jim Gleich, Deputy General Manager Date Prepared: February 29, 2008 BOARD ACTION: Approved as Recommended [ ] Other [ ] Approved with Modification(s) [ ] The above order was passed on: . Linda A. Nemeroff, District Secretary By GM Memo No. 08-044 Attachment 1 Department: Submitted by: Extension: Accessible Services M. Nestor-Brush 7213 Quarterly Report Summary 2nd Quarter - FY 2007-08 Prepared for AC Transit Ridership and Productivity Total ridership in the period was equal to 162,587 passengers which is higher than the same quarter last year; 158,628 passengers. Typically the Second Quarter has the lowest ridership due to weather and holiday impacts and this year the Second Quarter ridership was lower than the First Quarter. Productivity fell from 1.77 in the First Quarter to 1.75 Pass/RHr in the Second, and continues to be lower than the 1.74 Pass/RHr average seen in FY06-07. ADA Pass/RHr in the Second Quarter were equal to 1.49, a figure consistent with recent quarters as well as last year’s average of 1.49 Pass/RHr. Cost EBPC ADA program costs incurred in the Second Quarter were equal to $7,052,719. The First Half expenses were 0.1% or $9,651 less than the budget for the period ($13,875,754). The average cost per passenger was equal to $43.38 and the average cost per revenue hour was equal to $76.42 in the Second Quarter. These figures compare to last years average of $41.11 per passenger and $71.68 per RVHr. Incentives in the amount of $40,500 were earned by the Broker for on time performance and productivity. In August, September, October ADA Pass/RHr was equal to 1.505 and 1.525 respectively which exceeded the 1.5 Pass/RHr threshold and earned the Broker $6,000 each month. In October productivity was equal to 1.535 ADA Pass/RHr exceeding the 1.53 threshold that earned the Broker $11,500. In August overall on time performance was equal to 93.8% exceeding the 93% threshold and earning the Broker $5,000. In October and November very late trips were only 0.07% and 0.09% respectively which is below the 0.1% threshold earning the Broker $6,000 in each month On Time Performance On time performance was determined using a five day sample. In the Second Quarter 92.1% trips were on time compared to the average for last year of 91.4%. Very late trips this quarter were 0.1% which is consistent with past history. Department: Submitted by: Extension: Accessible Services M. Nestor-Brush 7213 EAST BAY PARATRANSIT Quarterly Performance Indicator Report 2nd Quarter 3rd Quarter 4th Quarter FY 2006-07 1st Quarter 2nd Quarter System Wide FY06/07 FY06/07 FY06/07 Total FY07/08 FY07/08 Total Passengers 158,628 157,725 163,090 644,478 164,132 162,587 % of Personal Care Assistant Trips (included in total) 13% 13% 13% 14% 14% 14% Number of Weekdays 61 62 64 250 64 60 Number of Weekend days and Holidays 31 28 27 115 28 31 Average Passengers / Weekday 2,213 2,228 2,216 2,230 2,211 2,346 Average Passengers / Weekend & Holiday 763 701 786 757 784 703 Passengers/Revenue Vehicle Hr 1.72 1.74 1.74 1.74 1.77 1.75 ADA Pass. per Revenue Vehicle Hou 1.47 1.49 1.48 1.49 1.50 1.49 % of Rider No Shows (incl. late cancels 3.1% 2.3% 2.3% 2.4% 2.2% 2.2% % of Cancellations 14.7% 15.6% 16.7% 15.6% 16.9% 18.2% Go backs/ Re-scheduled trips 4,742 3,274 3,024 13,663 3,138 2,790 Average Trip Length (miles 10.37 10.31 10.32 10.32 10.27 10.30 Average Ride Duration (minutes 35 34 35 35 35 34 Percentage of Trips On Time (within the window) 90.7% 91.2% 91.5% 91.4% 92.6% 92.1% % of Trips 1 - 20 minutes late 7.1% 6.8% 6.5% 6.7% 5.5% 6.1% % of Trips 21 - 59 minutes late 2.0% 1.8% 1.9% 1.8% 1.7% 1.7% % of Trips 60 minutes late 0.2% 0.2% 0.1% 0.2% 0.2% 0.1% Complaints 678 827 879 3,033 827 744 Commendations 164 180 281 907 240 210 Total Accidents per 100,000 Miles 2.63 2.80 3.62 2.89 3.83 4.50 Miles Between Roadcalls 22,376 30,394 16,642 22,433 20,656 24,936 Average wait time in queue to make a reservation (min) 1.90 1.40 1.00 1.20 0.90 0.90 Certification: Total ADA Riders on Data Base (1 27,736 27,060 19,331 19,331 20,061 20,350 Total Applications Processed 1,751 1,677 1,922 7,320 1,066 1,558 Initial Denials 19 18 17 69 18 11 Denials Reversed During Quarter 1 1 1 9 3 1 Includes Sept EBP ADA Service Only Muni credit East Bay Paratransit ADA Total Cos $6,365,472 $6,400,650 $7,212,955 $26,387,567 $6,864,725 $7,052,719 Total Cost per Passenger $40.13 $40.58 $44.23 $40.94 $41.82 $43.38 Total Cost per Revenue Hou $69.47 $71.01 $77.29 $71.78 $73.88 $76.42 (1) Numbers reflect riders on the data base as of the last month in the period reported EAST BAY PARATRANSIT OPERATING DATA - SYSTEMWIDE FY 2006, FY 2007, and FY 2008 Total Passengers FY 05-06 Graph 1 FY 06-07 FY 07-08 60,000 50,000 40,000 July Aug Sep Oct Nov Dec Jan Feb Mar Apr May June Average Passengers per Weekday FY 05-06 Graph 2 FY 06-07 FY 07-08 2,500 2,000 1,500 July Aug Sep Oct Nov Dec Jan Feb Mar Apr May June Personal Care Assistant Trips as a Percentage of Total Passenger Trips Graph 3 35% FY 05-06 30% FY 06-07 FY 07-08 25% 20% 15% 10% July Aug Sep Oct Nov Dec Jan Feb Mar Apr May June Accessible Services 2nd Qtr FY 07-08 Attach #3.xls 3/3/2008 Department: Submitted by: Extension: Accessible Services M. Nestor-Brush 7213 East Bay Paratransit Quarterly Performance Indicators Report Paratransit Service Providers Comparison 2nd Quarter FY ‘07/08 Service Provider: AC Transit A Paratransit First MV Transp.(1) Cumulative (D8)(1) Corp(1) Transp.(1) System-wide Accidents(2) : 11 19 12 22 64 Road calls: 16 18 13 22 69 Complaints(3): 152 136 184 138 610 Liqd. Dmgs: $11,450 $7,375 $11,550 $14,875 $45,250 On Time(4): 93.5% 92.8% 89.8% 92.5% 92.15% Total Pass(5): 34,647 41,161 41,072 44,786 161,666 Percent/Pass 21.43% 25.46% 25.41% 27.70% 100% Data Source: Monthly Operations Reports, issued by the EBPC Program Coordinator’s Office and EBPC Broker (1) EBPC contract Paratransit Service Providers include: AC Transit; “A” Paratransit Corp;, Inc.; First Transit, Inc.; and MV Transportation. (2) Includes all major (damage >$25,000, or injuries requiring medical attention away from the scene for two or more persons) and minor (damage $7500 - $24,999 injuries requiring medical attention away from the scene for one person) and all collisions. (3) Provider complaints, only (4) Sample days, only, does not include taxi service (5) Taxi passengers not included 2nd Qtr FY 07-08 attach #4 Last printed 2/29/2008 9:54:00 AM Contracting and Purchasing Activity Report for Period Ending December 31, 2007 PO Date Current Supplier Name Description PO Amount Paid To Date Balance Funding Source Due Date 19-May-06 31-Dec-07 ALAMEDA COUNTY C.M.A. LRD Displays at Trans Bay Terminal $550,000 $522,000 28,000 G1407 5-Oct-06 31-Dec-07 ALAMEDA COUNTY C.M.A. ACT WIFI bus service for Grand-MacArthur $250,000 $35,016 214,984 G1426 30-Jul-07 30-Jun-08 AMERICAN CLEANWAY, INC D-4 Wastewater Treatment $151,000 $60,502 90,498 District Budget 11-Oct-07 31-Mar-08 ANDERSON'S UNIFORMS Uniform Contrract $330,000 $203,711 126,289 District Budget 4-May-07 13-Jan-08 AT & T DATACOMM Data Network Architecture Upgrade $415,776 $390,490 25,285 G1423,G1393 17-Apr-03 31-Dec-07 BAY AREA RAPID TRANSIT Design and Construction - FruitvaleTransit Ctr $2,557,310 $424,182 2,133,128 District Budget 13-Aug-07 30-Jun-08 BAY AREA RAPID TRANSIT RTC Discount Card Administration $112,000 $35,208 76,792 District Budget 23-Dec-05 30-Nov-07 BINGHAM MCCUTCHEN LLP As Needed Outside Legal Services $120,000 $119,234 766 District Budget 6-Dec-06 31-Dec-07 BRINK'S INCORPORATED Consolidated Armored Car Services $283,416 $311,728 (28,312) District Budget 25-Jul-07 31-Oct-07 CAMBRIDGE INTEGRATED SVC GROUP Worker's Comp Services $396,000 $396,000 - District Budget 11-Oct-07 30-Jun-08 CAMBRIDGE INTEGRATED SVC GROUP Worker's Comp Services $825,389 $306,000 519,389 District Budget 20-Dec-01 31-Dec-07 CAMBRIDGE SYSTEMATICS, INC.