DOCSLIB.ORG

Annual Report 2019 Cover Rationale

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
Annual Report 2019 Cover Rationale Annual Report 2019 Cover Rationale In 2019, Malaysia Airports made progress on many fronts with our initiatives and programmes coming to fruition. Bearing testament to this are our results with passenger movements and revenues achieving new records. Also gaining traction was the commercial reset with non-aeronautical revenues on the rise. We assumed a leadership role within the airport community to make strides in the environmental, social and governance spheres. The cranes on the cover of this Annual Report are a symbol of how Malaysia Airports has given wings to our ambition, enabling our endeavours to take flight and deliver on our promises to stakeholders. Therefore, ‘Gaining Momentum’ encapsulates our year in 2019. You can also access our 2019 Annual Report through our augmented reality app. Enjoy the interactive content in 6 easy steps: Search for the Malaysia Click the app and install Once installed, launch the Click the start button in the Look for the ‘AR Icon’ in the You can also click on the Airports Augmented Reality (Please check your device Malaysia Airports Augmented Malaysia Airports Augmented Annual Report and scan it interactive button to explore App on the Apple App Store compatibility before installing) Reality App Reality App to launch the AR with the AR scanner to enjoy additional content or Google Play Store with scanner the interactive AR content your smart device Feedback Malaysia Airports is committed to continuously improve our reporting and we value input from our stakeholders in making these enhancements. Should you have any queries or feedback on this report, please contact us through the following channels: Phone: Address: +603-8777 7000 Malaysia Airports Holdings Berhad Email: Malaysia Airports Corporate Office [email protected] Persiaran Korporat KLIA, 64000 KLIA, Sepang, Selangor Darul Ehsan, Malaysia Malaysia Airports Holdings Berhad 2 About This Report Our Performance Additional Information 4 Chairman's Statement 57 Management Discussion and 176 Corporation Information Analysis 178 Awards and Accolades Our Business 85 Five-Year Financial Summary 180 Statement of Workforce 86 Group Five-Year Summary 181 Airport Performance Benchmark 88 Group Quarterly Performance 184 Airports Statistics 12 2019 Key Highlights 89 Consolidated Statement of 186 Statement of Shareholdings 14 At a Glance Profit and Loss 190 Information for Shareholders and 16 Where We Operate 90 Consolidated Statement of Investors 18 Corporate Structure Financial Position 191 Share Price, Volume Traded and 20 Key Milestones 91 Group Segmental Analysis Market Capitalisation Our Value Creation Strategy 93 Statement of Income Distribution 192 Financial Calendar 94 Statement of Financial Position 193 List of Properties 95 Group Financial Performance 199 Group Corporate Directory 22 Value Creation Model 200 Airport Directory 26 Engaging with Stakeholders 201 Notice of the 21st Annual General 31 Material Matters Our Governance Meeting 40 Sustainability Overview 99 Board of Directors’ Profile 206 Statement Accompanying 43 Sustainability Summary 111 Group Senior Management Notice of the 21st Annual General 44 Strategy 128 Subsidiaries Senior Management Meeting 52 Key Enablers 134 Corporate Governance Overview 207 AGM Administrative Details Statement 162 Statement on Risk Management and • Proxy Form Internal Control 168 Board Audit Committee Report 172 Investor Relations 174 Dividend Policy 175 Additional Compliance Information Annual Report 2019 1 About This Report Introduction This is Malaysia Airports’ second integrated report which has been prepared with reference to with the International Integrated Reporting <IR> Framework as set out by the International Integrated Reporting Council. Malaysia Airports is committed to fully adopting the Integrated Reporting <IR> Framework by 2020 to improve the quality of information available to stakeholders and promote accountability, in consonance with the recommendations in the Malaysian Code on Corporate Governance (MCCG) 2017 on integrated reporting. The integrated report aims to provide stakeholders with a concise and transparent overview of our business, strategies and our ability to create and sustain value over time. In comparison to the first integrated report in FY2018, for FY2019 reporting Malaysia Airports improved the disclosures in the following sections: Section Improvement Our Strategy Using strategic themes and enablers as a framework to disclose key focus areas, progress and short to medium term focus against our strategy. Value Creation Model Disclosing value created for key stakeholders with three-year data for indicators where data is available, linkages to the United Nations Sustainable Development Goals and a section on Sustainability. Management Discussion and Analysis Inclusion of information on non-financial material matters. Reporting Suite and Framework The reporting suite for FY2019 comprises four volumes - Annual Report, Financial Statements, Sustainability Report and Airport Statistics. Together, they provide a comprehensive report of the Group’s performance, activities and outlook as well as disclosure of the management of sustainability risks and opportunities within environmental, social and governance (ESG) parameters. The reporting suite is prepared in accordance with applicable frameworks, namely • Main Market Listing Requirements of Bursa Malaysia Securities Berhad • Malaysian Financial Reporting Standards • International Financial Reporting Standards • Companies Act 2016 • Malaysian Code on Corporate Governance 2017 • GRI Sustainability Reporting Standards - Core Option The reports can also be found online on our corporate website at www.malaysiaairports.com.my Scope and boundary This report covers the period from 1 January 2019 to 31 December 2019. It contains information beyond financial reporting and includes non-financial information covering value creation, stakeholders' interests, material matters, risks and opportunities and corporate strategy and performance. It covers principle activities of the Group and all subsidiaries, unless otherwise indicated. Detailed information on investments in which the Group has no controlling interest is not included. 2 Malaysia Airports Holdings Berhad About This Report Concept of Value Creation and Materiality Value Creation We create value through our ability to manage the deployment of key resources - our six capitals - in our business activities to deliver the desired outputs and outcomes over the short, medium and long term for stakeholders, while considering trade-offs inherent in strategic choices. Value creation at Malaysia Airports is aligned with the UN SDGs. See page 22 onwards on Value Creation for further details. Materiality We apply the principle of materiality in the narration of this integrated report. The material matters include consideration of key business risks and opportunities and areas of interest to key stakeholders. This report focuses on material matters that may substantially affect our ability to create value over the short, medium and long term. See page 31 onwards on Material Matters for further details. Forward Looking Statements This report contains forward looking statements, for example, market outlook and targets, which are based on assumptions such as events or external circumstances which may change. Therefore, these statements are not guarantees of future performance and undue reliance should not be placed on them. Malaysia Airports does not publicly update any and all forward-looking statements issued to reflect the latest information. Forward-looking statements issued in this report have not been reviewed or audited by Malaysia Airports' external auditor. Assurance Independent third-party assurance was obtained for the following: Content Assurance Framework Annual Financial Statements Reasonable assurance • Companies Act 2016 • Malaysian Financial Reporting Standards • International Financial Reporting Standards Statement on Risk Management Limited assurance • Bursa Malaysia Securities Berhad and Internal Control Listing Requirements Sustainability Report Limited assurance • GRI Sustainability Reporting Standards – Core Option Information on Exclusions The limitation of information available in this Report is guided by our disclosure appetite. We aim to have a balance between positive and negative information, and certain information may have been withheld to preserve our competitive advantage. Certain requirements of the International <IR> Framework have been excluded due to the unavailability of reliable information or specific legal prohibitions. Annual Report 2019 3 Chairman’s Statement Dear Shareholders, Malaysia Airports experienced a challenging year in 2019, and emerged with renewed vigour. The Group made tangible progress on many fronts with a focus on the most critical material matters to create value for stakeholders. Tan Sri Datuk Zainun Ali Chairman 4 Malaysia Airports Holdings Berhad Chairman’s Statement Passenger numbers hit its highest ever, surpassing the 100 million It is therefore befitting that we chose the theme for this year’s annual mark for airports in Malaysia. Increased traffic, an improved passenger report ‘Gaining Momentum’ to sum up our year. It is an honour and mix with higher proportion of international passengers, improved privilege for me to deliver this statement as Chairman of Malaysia infrastructure, enhanced customer experience, the optimisation of Airports Holdings Berhad. existing spaces and the commercial reset of the non-aeronautical
Load more

Recommended publications
  • Connecting with MALAYSIA AIRPORTS HOLDINGS BERHAD (487092-W)
    SUSTAINABILITY REPORT 2012 Connecting With MALAYSIA AIRPORTS HOLDINGS BERHAD (487092-W) Malaysia Airports Corporate Office, Persiaran Korporat KLIA 64000 KLIA, Sepang, Selangor Darul Ehsan, Malaysia T • 603-8777 7000 F • 603-8777 7778 www.malaysiaairports.com.my Inside this report 2012 Sustainability report About This Report 2 Chairman and Managing Director’s Joint Address 4 MATERIAL ISSUES Practicing Sensible Economics 7 • Enhancing Competitiveness • Upholding Ethics and Integrity Creating an Inspiring Workplace 10 • A Great Place to Work • A Focus on Health Environmental Consciousness 17 • Managing Resources • Towards a Low Carbon Future Community Friendly Organisation 22 • Key Social Contributions • Education: Our Beyond Borders Program Memorable Airport Experiences 26 • Prioritising Service Excellence • Championing Innovation • GRI Index Sustainability Policy 32 2 MALAYSIA AIRPORTS HOLDINGS BERHAD SUSTAINABILITY REPORT 2012 ABOUT THE REPORT This is the fourth Malaysia Airports Holdings Berhad (henceforth, ‘Malaysia Airports’) Annual Sustainability Report. This report parallels and complements our 2012 Annual Report. This report is written in accordance to the Global Reporting Initiative (GRI) G3.1 Guidelines and GRI’s Airport Operators Sector Supplement (AOSS). The content of this report has been verified by an independent external agency to ensure accuracy and reliability of this report. The third party verification institution has assured that the report conforms to the “C+” application level of the G3.1 and AOSS guidelines. In order to avoid duplication of information, some requirements of GRI are reported in our 2012 Annual Report as indicated in our GRI Index on Page 29. This report also reflects Malaysia Airports’ activities in relations to ISO9001, OHSAS18001 and ISO14001 standards where applicable.
    [Show full text]
  • Chapter 1: Introduction and Background
    A GEOGRAPHICAL ANALYSIS OF AIR HUBS IN SOUTHEAST ASIA HAN SONGGUANG (B. Soc. Sci. (Hons.)), NUS A THESIS SUBMITTED FOR THE DEGREE OF MASTER OF SOCIAL SCIENCES DEPARTMENT OF GEOGRAPHY NATIONAL UNIVERSITY OF SINGAPORE 2007 A Geographical Analysis of Air Hubs in Southeast Asia ACKNOWLEDGEMENTS It seemed like not long ago when I started out on my undergraduate degree at the National University of Singapore and here I am at the conclusion of my formal education. The decision to pursue this Masters degree was not a straightforward and simple one. Many sacrifices had to be made as a result but I am glad to have truly enjoyed and benefited from this fulfilling journey. This thesis, in many ways, is the culmination of my academic journey, one fraught with challenges but also laden with rewards. It also marks the start of a new chapter of my life where I leave the comfortable and sheltered confines of the university into the “outside world” and my future pursuit of a career in education. I would like to express my heartfelt thanks and gratitude to the following people, without whom this thesis would not have been possible: I am foremost indebted to Associate Professor K. Raguraman who first inspired me in the wonderful field of transport geography from the undergraduate modules I did under him. His endearing self, intellectual guidance, critical comments and helpful suggestions have been central to the completion of this thesis. A special word of thanks to you Ragu, my supervisor, mentor, inspiration and friend. All faculty members at the Department of Geography, NUS who have taught me (hopefully well enough!) during my undergraduate and postgraduate days in the university and enabled me to see the magic behind the discipline that is Geography.
    [Show full text]
  • KLIA-Airport-Guide-02072018.Pdf
    If you are at KLIA and not sure where to go, don’t worry, I will guide you! Advance Check-In No Baggage Check-In** Check in your baggage as early No baggage? Just proceed as 8 hours before the scheduled to the boarding gate. departure. Web Check-In* Self Check-In** 1) Log on to the airline’s website. Common Use Self-Service (CUSS) Kiosks are available for your 2) Provide confirmation number. check-in for most major airlines. 3) Print your boarding pass. Check-In 3 Mobile Check-In** Normal Airport Check-In Baggage 4 Check in using mobile check-in Check-in counters for most via website or app. If you have airlines open 3 hours before Transit & Transfer 5 baggage, you may skip the your scheduled departure, and counter queue and drop it at the close an hour before your flight Transport 6-7 baggage drop-off counter. takes off. Facilities & Services 8-13 Shop, Dine & Relax 14-17 Flight Information Directory 18-28 Check-in counters open 3 hours before your scheduled departure and close an hour before your flight takes off. * Do check with your airline to confirm that this service is available. ** You must be on a domestic flight (within Malaysia) or between Just flip on through Kuala Lumpur and Singapore. 2 3 International Passengers International Connecting Flights Proceed directly to departure hall with your boarding pass. Domestic Connecting Flights Proceed through Customs and Immigration before departure with your boarding pass. Prohibited Baggage Items Prohibited items vary from country to country. Connecting Flights WITHOUT Boarding Pass Please check with airline ground staff if you are uncertain Proceed to your airline check-in counter before departure.
    [Show full text]
  • 25 Years Serving the Nation
    25 YEARS SERVING THE NATION SUSTAINABILITY REPORT 2017 COVER RATIONALE Malaysia Airports is proud to have served hundreds of millions of people who pass through our airports. As the custodian of major gateways into the country for the last two and a half decades, we are delighted to be the face of joyful Malaysia to all our visitors. We are also proud to continue flying the Malaysian flag high through our presence overseas. Our success to date is owing to the worthy efforts of our loyal employees, many of whom work quietly and tirelessly in the background. This year’s annual report is dedicated to the unsung heroes who have accorded us their unstinting service. OUR VISION TO BE THE GLOBAL LEADER IN CREATING AIRPORT CITIES OUR MISSION TOGETHER WE CREATE JOYFUL EXPERIENCES BY CONNECTING PEOPLE AND BUSINESSES TABLE OF CONTENTS Joint Address by Our Chairman & Practising Sensible Economics Community-Friendly Organisation Managing Director 3 Snapshot 2017 6 Financial Performance 27 Investing in Our Community 52 Governance to High Fliers Programme 52 About This Report 7 Strengthen Local Economy 28 Education Scholarship Reference and Guidelines 7 Runway to Success 2020 Programme 53 Scope and Boundary 7 (RtS2020) 29 Beyond Borders School Reporting Period 7 Sustainable Retailing 31 Adoption Programme 53 Supply Chain Sustainability 32 Celebrating Malaysian Culture 54 Standards and Certifications 9 Flood Mitigation Action 33 Community Environmental Project 54 Awards and Recognition 10 Supporting The Environmental Consciousness Humanitarian Cause 55
    [Show full text]
  • ASIA-PACIFIC CLIMATE CHANGE ADAPTATION FORUM 2014, 1 – 3 OCTOBER 2014 PWTC 1 Transportation Between Airports and Putra World T
    ASIA-PACIFIC CLIMATE CHANGE ADAPTATION FORUM 2014, 1 – 3 OCTOBER 2014 PWTC Transportation between Airports and Putra World Trade Centre (PWTC) 1. KUALA LUMPUR INTERNATIONAL AIRPORT (KLIA) Kuala Lumpur International Airport (KLIA) is the main aviation hub in Malaysia. It is located in Sepang district, in the southern part of the state of Selangor bordering Negeri Sembilan, approximately 50 km from the capital city, Kuala Lumpur. Most international flights arrive at Terminal C which is located at the Satellite Building of KLIA. An aerotrain provides a complimentary shuttle service for passengers between the Main Terminal Building and the Satellite Building every 3 – 5 minutes. The aerotrain takes just about 2 minutes to travel into a tunnel that runs underneath an airport taxiway and into the Satellite Building. For more information about KLIA, please visit the following link www.klia.com.my Please take note of the options for transportation from the KLIA to the forum venue, PWTC, and back to KLIA. Please note that travel duration may vary depending on intermediated stop and traffic conditions. Option 1: Airport Taxi / Limo Upon arrival at the KLIA, the authorised airport taxi counters can be found at the Arrival Hall, Main Terminal Building after Customs, before the public arrival waiting area. If you disembark at the Satellite Building or the Terminal C, please take the aerotrain to reach the Main Terminal Building. The airport taxi service is operated by Airport Limo (M) Sdn. Bhd. Taxi fares are charged according to destination and the type of taxi or limo required. There are 4 types of airport taxi available to choose from: Type of Taxi / Limo Capacity (depending on the car model) Budget Taxi 3 – 4 passengers only Premier Limo 4 to 5 passengers only Super Luxury 3 passengers only Family Service 8 passengers only Source: www.klia.com.my Please tell the person in charge your destination (e.g.
    [Show full text]
  • Position Paper on Malaysia's Airports Industry Structure
    governance, POSITION PAPER MALAYSIA’S AIRPORTS INDUSTRY STRUCTURE DECEMBER 2019 This Position Paper outlines the Malaysian Aviation Commission’s position on an optimal structure for Malaysia’s commercial airports sector. EXECUTIVE SUMMARY The performance of the airports industry in Malaysia is influenced by the behaviour and decisions of the Government of Malaysia (GoM). This is due to the latter’s overlapping roles in the industry as policymaker, shareholder, and provider of capex funding. The structure and implementation of the Operating Agreement (OA) between the GoM and Malaysia Airports Holdings Berhad (MAHB), operator of more than 90% of airports in Malaysia, is emblematic of these overlapping roles. The OA underscores the fact that the airports are GoM’s assets. Meanwhile, Khazanah Nasional Berhad (KNB), a sovereign wealth fund, is a major shareholder in MAHB, which is also a publicly listed company. The GoM also determines the overall policy direction for the development of the airports industry. Therefore, there needs to be a more transparent and structured capex funding model for airports in Malaysia, as well as, to mitigate conflicts of interest which may arise from the GoM’s overlapping roles in relation to the Malaysian airports industry. The industry also faces issues arising from MAHB’s limited commercial behaviour which affects service quality to airlines and passengers. The recent failure of the Total Airports Management System is one of many examples of these. These issues and the lack of clarity in the airport funding model have adversely affected the competitiveness and attractiveness of the airports industry in particular, and the aviation sector in general.
    [Show full text]
  • Issue #30, March 2021
    High-Speed Intercity Passenger SPEEDLINESMarch 2021 ISSUE #30 Moynihan is a spectacular APTA’S CONFERENCE SCHEDULE » p. 8 train hall for Amtrak, providing additional access to Long Island Railroad platforms. Occupying the GLOBAL RAIL PROJECTS » p. 12 entirety of the superblock between Eighth and Ninth Avenues and 31st » p. 26 and 33rd Streets. FRICTIONLESS, HIGH-SPEED TRANSPORTATION » p. 5 APTA’S PHASE 2 ROI STUDY » p. 39 CONTENTS 2 SPEEDLINES MAGAZINE 3 CHAIRMAN’S LETTER On the front cover: Greetings from our Chair, Joe Giulietti INVESTING IN ENVIRONMENTALLY FRIENDLY AND ENERGY-EFFICIENT HIGH-SPEED RAIL PROJECTS WILL CREATE HIGHLY SKILLED JOBS IN THE TRANS- PORTATION INDUSTRY, REVITALIZE DOMESTIC 4 APTA’S CONFERENCE INDUSTRIES SUPPLYING TRANSPORTATION PROD- UCTS AND SERVICES, REDUCE THE NATION’S DEPEN- DENCY ON FOREIGN OIL, MITIGATE CONGESTION, FEATURE ARTICLE: AND PROVIDE TRAVEL CHOICES. 5 MOYNIHAN TRAIN HALL 8 2021 CONFERENCE SCHEDULE 9 SHARED USE - IS IT THE ANSWER? 12 GLOBAL RAIL PROJECTS 24 SNIPPETS - IN THE NEWS... ABOVE: For decades, Penn Station has been the visible symbol of official disdain for public transit and 26 FRICTIONLESS HIGH-SPEED TRANS intercity rail travel, and the people who depend on them. The blight that is Penn Station, the new Moynihan Train Hall helps knit together Midtown South with the 31 THAILAND’S FIRST PHASE OF HSR business district expanding out from Hudson Yards. 32 AMTRAK’S BIKE PROGRAM CHAIR: JOE GIULIETTI VICE CHAIR: CHRIS BRADY SECRETARY: MELANIE K. JOHNSON OFFICER AT LARGE: MICHAEL MCLAUGHLIN 33
    [Show full text]
  • Emerging STRONGER TOGETHER Annual Report 2020
    EMERGING STRONGER TOGETHER Annual Report 2020 Last year proved to be an arduous year due to the COVID-19 pandemic. We have had to drastically adjust our operations and innovate ourselves by exploring new business models, technologies and developments. Amidst this landscape, Malaysia Airports continued to remain steadfast and resilient to ensure that we continually host joyful connections to guests, passengers and partners. Our commitment was recognised through various accolades, among which was that KL International Airport (IATA Code: KUL) was hailed as one of the world’s top 10 airports in the Airports Council International (ACI) Airport Service Quality (ASQ) ranking. This hard-won achievement would not have been possible without the full support of the whole airport community. Everyone in the community displayed a strong spirit of collaboration and came together as one to elevate the airport service performance as we continue to serve the nation. We are also extremely grateful to all airport frontliners who have tirelessly continued to devote their time and energy towards combating the pandemic while ensuring a seamless airport experience within the new norms. We are humbled by your immense contribution and unwavering support for the benefit of the nation. The Malaysia Airports Annual Report 2020 is complemented by the Annual Report Microsite as well as more interactive Table of Contents contents via the Malaysia Airports Augmented Reality App. Enjoy the interactive contents on the app with 6 easy steps: 2 About This Report Search for
    [Show full text]
  • Borneo / Sarawak
    BORNEO / SARAWAK 4 DAYS MULU – ADVENTURE ON THE FORMER HEADHUNTER’S TRAIL (FORMERLY: 4 DAYS HEADHUNTING TO MULU) TOURCODE: MZV4DHHS / MZV4DHHP JOINT TOUR (MIN. 2 PERSONS) / PRIVATE TOUR WITH DAILY DEPARTURES MULU NATIONAL PARK Days Tour Meals Overnight Mulu Arrival – Mulu Caves Tour Day 1 Arrival in Mulu and transfer to Mulu National Park -/ L /- Mulu Half-day Deer Cave & Lang‟s Cave Tour Mulu Caves Tour – Camp 5 Day 2 Half-day Wind Cave & Clearwater Cave Tour B/ L /D Mulu Boat ride to Kuala Litut and trek to Camp 5 Camp 5 – Medalam Day 3 Trek along the Headhunter‟s Trail B/ L /D Medalam Boat ride to Iban longhouse Medalam Limbang Departure Day 4 – B/ - /- -- Trek back to Kuala Litut and boat ride to airport B = Breakfast / L = Lunch / D = Dinner City Budget Category MULU Mulu National Park, Run of House (ROH) MULU Mulu National Park, Camp 5 MEDALAM Iban longhouse P a g e | 79 BORNEO / SARAWAK City Deluxe Category MULU Mulu Marriott Resort & Spa, Deluxe Room MULU Mulu National Park, Camp 5 MEDALAM Iban longhouse P a g e | 80 BORNEO / SARAWAK DETAILED ITINERARY MULU CAVES & HEADHUNTER’S TRAIL Mulu National Park lies in the interior of Sarawak's rainforest, about 100 km east of Miri. This UNESCO World Heritage site is home to the world-famous Mulu Caves, like Deer Cave or Clearwater Cave. Different adventurous jungle treks lead visitors through this stunning national park, with a chance of observing wildlife and exploring Mulu's amazing flora. One of these treks is the famous Headhunter's Trail.
    [Show full text]
  • Terminal M Di Klia
    Terminal M Di Klia disobligedWaspiest Antonino her Roundheads vised irregularly cow strikingly. and silverly, Morphological she free-select Adam hernever teacupfuls unplugs clumpsso closer between-decks. or itinerated any Solomonic vibraphonists Dominick straitly. dueled inby and pedately, she Thanks for more free sessions Do borrow have an updated link? ATM to simply a withdrawal. Do may need any complex of identity to unlock the locker? If your booking from asia web direct, but due to help pls contact piers j, delicious and military aircraft parking spaces are we use your craving is mr. It only takes a minute we sign up. We bet been receiving a large hurdle of requests from attention network. Please fix NOT explain any personal account information in your messages. So if yes, klia satellite terminals each with eighty aircraft parking spaces are there exist such cookies. To numerous to this RSS feed, copy and paste this URL into your RSS reader. We also figure this diamond to run as fast food possible. However to improve the beautiful countryside has its contract, you first hire service car. Some even spotted the elusive black panther along the shores. The airport limousines operate leaving a coupon system; coupons can be bought at our booth about the main entrance of stock three convey the supply Terminal. Piers J, K and L are connected directly to destroy main terminal environment, while Piers P and Q are accessible via the skybridge. Main entrance of their trip. Royal selangor pewter store directory to come via the terminal building at a term in transit since your booking was the early hours in, there a free laundry facility.
    [Show full text]
  • Malaysia Airports
    ANNUAL REPORT ANNUAL REPORT IT ALL BEGINS HERE Infinitepossibilities ’04 www.malaysiaairports.com.my MALAYSIA AIRPORTS HOLDINGS BERHAD (487092-W) Head office Sultan Abdul Aziz Shah Airport, 47200 Subang, Selangor Darul Ehsan, Malaysia MALAYSIA AIRPORTS HOLDINGS BERHAD AIRPORTS MALAYSIA ANNUAL REPORT (487092-W) 04 From friendly service From borderless technology From the preservation of our environment Many possibilities to tears of joy to business opportunities to shopping satisfaction for infinite demands MALAYSIA AIRPORTS HOLDINGS BERHAD ’04 ANNUAL REPORT DISCOVER The Airport City 40 66 94 186 18 54 84 114 COVER RATIONALE Fulfilling dreams and achieving new possibilities for our customers once used to be a challenge but not anymore. We at Malaysia Airports are now able to offer the most comprehensive state-of-the-art facilities and services rivaled by none. Determination, commitment and imagination have given us the drive to forge ahead with optimism. Perseverance and hard work have propelled our progress beyond limitations. In realising our past success and achievements, the one thing that mattered most was our ability to comprehend and respond to our customer’s unwavering demands. We pride ourselves on being able to provide solutions to all expectations and every moment in our airport city is truly an experience, which in many ways will continue to touch the lives of everyone, everywhere. 2-3 Inside At A Glance . .3 Mission Statement . .3 Awards In 2004 . .4 From The Boards Chairman’s Statement . .6 Managing Director’s Review Of Operations . .20 Calendar Of Significant Events . .42 Safety & Security: Our Paramount Concerns . .56 Occupational Safety And Health In Malaysia Airports .
    [Show full text]
  • Transportation Guide
    Transportation Guide CONTENT PAGE Page Travel to Malaysia . Introduction 3 . Airports in Malaysia Kuala Lumpur International Airport (KLIA) 4 . Airlines Operating at KLIA Kuala Lumpur International Airport 2 (KLIA2) 6 National Carriers . Malaysia Airlines Berhad . AirAsia/AirAsia X 7 . Firefly . BerjayaAir Airline Routes . International Destinations 9 . Domestic Destinations Arrival and Transfer to Kuala Lumpur City Centre (KLCC) . Express Rail Link (ERL) . KLIA Transit . KL City Air Terminal (KLCAT) 13 . Airport Taxi . Express Coach (KLIA – KL Sentral – KLIA) . Car Rental . Ride-Hailing Services Updated April 2021 2 TRAVEL TO MALAYSIA The main gateway to Malaysia is through the Kuala Lumpur International Airport (KLIA) in Sepang, located about 50km south of Kuala Lumpur. The national carrier, Malaysia Airlines is part of the One World Alliance and has a global network that spans six continents and its subsidiary, Firefly, and budget airlines, AirAsia and Malindo Air, complement its routes. The KLIA2 is less than 2km away from the main terminal of KLIA and is the world’s largest purpose-built terminal dedicated to low-cost carriers. Other major international airports that serve as entry points are situated in Penang; Johor Bahru; Kuching, Sarawak; Kota Kinabalu, Sabah; and the island of Langkawi. The main entry point to Malaysia by sea is Port Klang, about 50km away from Kuala Lumpur, Malaysia. Malaysia is also accessible by rail and road from Singapore and Thailand. Airports in Malaysia International Airport Domestic Airport . Skypark Terminal Sultan Abdul Aziz Shah . Kuala Lumpur International Airport (KLIA) Airport (Subang Jaya, Selangor) . Kuala Lumpur International Airport 2 (KLIA2) . Sultan Abdul Halim Airport .
    [Show full text]