Request for Proposals

Procurement Services Request for Proposals Audio, Video and Web Conferencing Services Request for Proposal Issue Date Date: Monday, March 16, 2009 Proposal Submittal Due Date Date: Friday, April 17, 2009 Time: 1:00 PM CST DePaul University Contact: Abraham Reising Assistant Director 312-362-6359 [email protected] I. Table of Contents Section Heading Page I Table of Contents 2 II Summary 2 III General Information 3 IV Current Situation 5 V Qualifying Requirements 5 VI Proposal Process and Content Requirements 6 VII Evaluation of Proposals and Negotiations 9 VIII Terms and Conditions 10 IX Appendices 13 A. Non-Collusive Certificate B. Campus Locations C. Student & Alumni Profiles D. Comprehensive Listing of Partnership Opportunities E. Description of Athletic Parnership Elements F. Additional Selected Partnership Elements II. Summary DePaul University (the “University”) is requesting proposals from qualified Companies (“Companies”) to provide audio, video and web conferencing services. The intent of this Request for Proposal (RFP) and the ensuing process is to identify the Company that can offer the highest quality of service and support to the University. The process is also intended to provide companies with the information, requirements, and specifications necessary for the preparation of a professional and comprehensive proposal. Selection of the successful Company will be based upon a variety of factors such as, but not limited to: Ability to offer a superior product and service meeting the university’s needs Lowest pricing and/or best mix of price and financial incentives Reliability and quality of customer service Quality of references Company’s financial strength and stability Page 2 of 22 Dedication to DePaul’s educational mission Proposals must be received by the University by Friday, April 17, 2009 before 1:00 PM CST at: Mail to: Deliver to: DePaul University DePaul University Attn: Procurement Services Attn: Procurement Services, 19th Floor 1 E. Jackson Blvd. 55 East Jackson Blvd. Chicago, IL 60604-2287 Chicago, IL 60604 Email: [email protected] III. General Information University Background Founded in 1898, DePaul University is a private institution of higher education located in the heart of the City of Chicago as well as on four other campuses in Illinois. The university derives its title and fundamental mission from Saint Vincent de Paul, the founder of the Congregation of the Mission, a religious community whose members, Vincentians, established and continues to sponsor DePaul. DePaul is the largest Catholic university in the nation and the 10th largest private university in the United States. DePaul University thrives on being innovative, diverse, connected to the community, pragmatic, a risk taker and a representation of good values. Our Students Our total enrollment in fall 2008 was 24,352 - an all-time record - including 15,782 undergraduates, 7,526 graduate students and 1,044 law students. We are proud of our diverse student body. Our students come from all 50 states and from nearly 100 countries throughout the world, bringing with them a broad range of geographic, ethnic, cultural, religious and economic backgrounds. DePaul was founded upon the principle of providing access to education. In fact, nearly 30 percent of our incoming freshmen are from the first generation in their family to attend college. Our Faculty DePaul faculty create a highly charged academic environment where the clear focus is on creating, growing, and offering only high-caliber, student centered programs. About 88 percent of faculty members hold a Ph.D. or the highest degree in their fields, and many of them are recognized authorities in various disciplines. They are teachers first – but also authors, researchers, consultants and mentors. Their expertise and credentials reflect DePaul’s commitment to quality teaching. Page 3 of 22 Our Alumni DePaul's alumni network numbers over 130,000 worldwide and our alumni live in 55 countries. More than 86,000 live and work in the metropolitan Chicago area — opening the door to an unparalleled network of potential mentors, colleagues and employers. Prominent alumni can be found in every industry: • Notable DePaul alumni working in government include: Chicago mayors Richard M. Daley and the late Richard J. Daley; Chicago Library Commissioner Mary Dempsey and former Cook County Board President John Stroger. • Business leaders with DePaul degrees include: former Kellogg Co. CEO James Jenness; ComEd CEO Frank Clark; Smurfit-Stone Container Corp. CEO Patrick J. Moore; Driehaus Capital Management CEO Richard Driehaus; and Navistar International Corp. Chief Executive Daniel Ustian. • DePaul alumni in the arts include: actor John C. Reilly (THE '87); Pulitzer Prize- winning composer George Perle (MUS '38); Chicago Symphony Orchestra concertmaster Samuel Magad (MUS '55); Chicago Children's Choir Artistic Director Josephine Lee (MUS); and actress Gillian Anderson (THE '90). • More than 250 judges throughout the Chicago metropolitan area are graduates of DePaul's College of Law. Top corporate employers for DePaul graduates include: J.P. Morgan Chase, Northern Trust, Harris Trust & Savings Bank, Motorola, Deloitte, AT&T, BP, Accenture, Abbott Laboratories, SBC, CNA Insurance and Allstate Insurance. Strategic Priorities Many Dreams. One Mission. The Campaign for DePaul University "An extraordinary education available normally to those with great means should be available to all those with dreams."—Fr. Dennis Holtschneider, President Since 1898 DePaul University has nurtured and given form to the dreams and aspirations of Chicagoans and, increasingly, to students from around the world. The “Dreams and Mission” Campaign is the first comprehensive capital campaign in the history of DePaul University. Guided by priorities identified through the university-wide Vision 2012 strategic planning process, the Campaign will raise $250 million in philanthropic support to help propel DePaul to the next level of educational excellence, innovation, and reputation, while strengthening its ability to deliver on its promise of diversity and broad opportunity for students traditionally underserved by private universities. Page 4 of 22 Principal objectives of the campaign will be the construction of new, world-class academic facilities and performance venues for the Performing Arts. DePaul’s Theatre School and School of Music will solidify and extend their international reputation for the training of performing artists and professionals through the addition of educational and performance spaces commensurate with the excellence of their programs. More than one-third of the campaign goal will add resources for financial aid across the institution, so that DePaul’s great tradition of serving students regardless of their economic position remains strong even as other sources of funding for education grow increasingly uncertain. Support for faculty, academic centers of excellence and athletics will be raised as well, to assure that a DePaul education continues to live up to the highest standards of excellence. IV. Current Situation The University currently uses the services of an audio, video and web conference service provider. From January 1 – December 31, 2008 DePaul used the following amounts of audio and video services: Total Audio – 67,384 minutes Total Video – 769 minutes With the current provider new users contact the vendor directly to request a new account set up. The following information is emailed from the user to the vendor: First and last name of account holder Department name Direct phone number Email address Billing address Each individual user receives an invoice at the end of the month for all services used. The user then pays the invoice with a Corporate Credit Card (ProCard) or corporate check. All payment is on an individual user level, no payments are handled centrally or by Procurement Services. V. Qualifying Requirements DePaul is seeking a partnership with the winning Provider for university business accounts for audio, video and web conferencing services. To that end, the selected Provider must be able to meet the following requirements: A. Scope of Proposal Page 5 of 22 The University is seeking a two (2) year agreement for audio, video and web conference services. B. Product Offerings and Pricing The selected Provider must be able to offer a wide range of audio, video and web conferencing services to the University at the highest possible discount rate. C. Customer Service The Provider must be able to provide a high level of customer service to the University community. D. Account Creation Processes The Provider must have a simple, quick process for end users to create accounts. This process should keep Procurement Service’s involvement to a minimum but should have safeguards in place to ensure unauthorized individuals are not able to create accounts. E. Billing and Reporting Processes The Provider must be able to support a decentralized billing model so that end- users/departments can receive their bill directly, perform reconciliation and pay via the university’s procurement card or corporate check. The Provider must also be able to provide self-support reporting tools for Procurement Services and other areas. F. General Business The selected Provider must be a stable and well respected company within the industry. VI. Proposal Process and Content Requirements Proposals responses should consist of several sections of relevant information. An original and three (3) copies of the

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