Student Services
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THE LEARNING RESOURCE LEARNING SUPPORT FOR STUDENTS WITH A SPECIAL COMPLIMENTS & STUDENT SERVICES EDUCATIONAL NEED &/OR A DISABILITY (SEND) COMPLAINTS PROCEDURE CENTRE (LRC) & STUDY CENTRE We are always delighted to receive 01274 327281 Opening Times: We are committed to supporting the continuing on a course. 01274 327226 Learning Resource Centre Opening Times: positive feedback to share with College [email protected] Monday - Thursday: 9am - 5pm learning of students who have a Special The Head of Learning Support is [email protected] Monday - Thursday: 8.30am - 6.30pm staff, students and Governors. If, however, Educational Need and/or a Disability based in the Salt Building and can be Friday: 9am - 4.30pm Friday: 8.30am - 4.30pm we are not providing a great experience (SEND). The Additional Learning Support contacted on 01274 327260 or at Student Services are based in The LRC & Study Centre are based in the (Term-time only) then we would also like to know and have the Salt Building. Exhibition Building. Team offers extra assistance, help and [email protected] the opportunity to resolve the issue. KEEPING US UP TO DATE Study Centre advice to students whose particular Learning Resource Centre: For all compliments & complaints, Our Student Services team can The Study Centre is part of the Learning needs affect their ability to study, make Emergency Evacuation: Please make sure you notify With a valid student ID card you can: Resources Centre and is a supportive progress or access the College. If you need additional help in the event please contact: help you with confidential one- • Borrow books, DVDs, magazines, Student Services (for full-time environment with access to computers and of an emergency, we can prepare a The Principal’s PA on 01274 327207 laptops, cameras & other mobile learning to-one pastoral support, careers students & apprentices) or the other facilities. An IT Facilitator is always on Talk to us about your disability/learning Personal Emergency Evacuation Plan or put the compliment or complaint technology in writing and address it to: Principal’s advice and guidance, support and Enrolments Team (for part-time hand to offer guidance and support. needs and we will explore options to (PEEP) which will include a practice • Use quiet study areas, computers PA, Shipley College, Victoria Road, applications for the 16-18 bursary, students) of any changes. This help you. We understand that disclosing evacuation. & photocopiers Study Centre Opening Times: Saltaire, Shipley, BD18 3LQ or email to Free College Meals and the 19+ your educational needs/disability may Please ask your Tutor, Learning Support includes changes to contact • Buy stationery & revision guides Monday - Friday: 9am - 12.15pm & [email protected] not be the easiest thing for you to do, but Assistant, Learning Coach or Student Learner Support Fund, as well as numbers or home addresses. • Get help with using PCs, printers 1pm - 4.15pm please be assured that it will not affect Services. general advice and guidance. & finding information (Term-time only) All formal complaints will be dealt with in • Access online electronic resources your chances of being offered a place or accordance with the College’s procedure. EQUALITY & DIVERSITY POLICY ATTENDANCE & PUNCTUALITY HEALTH & SAFETY Shipley College is committed to equality Personal Harassment: We want all of our students to succeed and • Ensure that all non-emergency provided you with or go to the Shipley Emergency Evacuation Smoking: If you are being bullied, harassed or Health & Safety at College: of opportunity and respects the diversity achieve their very best. Please keep your appointments are made outside of College website and click on the ‘Contact’ tab Procedure: of all students and staff. The College will discriminated against by anyone, you do not Shipley College has a no smoking policy tutor informed of any problems early on so timetabled hours at the top of the page. On hearing a constant alarm you must ensure that everyone is treated justly. The have to deal with it alone. The College will not We are committed to providing you except in the designated outdoor smoking we can provide the right support for you. • Ensure that any part-time employment IMMEDIATELY leave the building: College considers all forms of prejudice and tolerate any form of bullying or harassment. with a healthy and safe environment areas. This includes all forms of cigarettes, does not interfere with College work Part-time students: Get Going - Get Out - Stay Out discrimination to be unacceptable. You can approach your Tutor and talk to them during your time with us. tobacco products, e-cigarettes and “vaping” about the problem or you can call into Student Full-time students, Trainees & Apprentices: • Do not take holidays during term time Contact your tutor if you are unable to For the nearest fire exit follow the green products. Cigarettes must be disposed of in Services where staff are experienced in dealing The key to success is regular attendance attend or leave a message with Reception The College complies with the and white signs. The Prevent Duty and Safeguarding: the bins provided and not dropped on the with sensitive matters and will offer support to and getting your work in on time. To ensure on 01274 327222. ‘PREVENT’ is about keeping students safe REPORTING AN ABSENCE requirements of all relevant ground. students who need help. that you get the most out of College it is from radicalisation and extremism. The legislation and proactively pursues First Aid Procedure: important that you: Full-time students, Trainees & Apprentices: When leaving a message please provide: best practice in all areas of health and Government has defined extremism as: Core Working Hours: Mon-Fri: 9am-5pm: Student Positive Behaviour: • Attend all timetabled lessons, tutorials You must let us know if you are unable to 1. Your Student ID number (this is on your safety management. Lockdown Procedure: ‘Vocal or active opposition to fundamental The College expects students to behave in a Contact a member of staff, Student Services & workshops on time attend College by 8.30am on the day of your ID card) On hearing 3 short blasts of the alarm you British values, including democracy, the rule of positive and responsible manner at all times, or Reception where a First Aider will be on • Notify the College of all absences absence. 2. Your first & last name Remember, it is your responsibility to must IMMEDIATELY: law, individual liberty and mutual respect and within College and around the campus. It is hand to help you. • Submit all coursework on the time behave in a safe manner whilst you tolerance of different faiths and beliefs’. important that all students abide by the College 3. The reason why you will not be in College & date set Phone the absence line on 01274 327293 or are on College premises. Stay or move in to a classroom and then Please raise any concerns you have with regulations. Students are representatives of At all other times: Go to the main entrance • Attend extra workshops as requested by text 07860 031287. If you are absent from work/placement, you follow instructions given by a member of your Tutor or Learning Coach or speak to a Shipley College and must behave with respect of the building where you will find out-of- your Course Coordinator or Class Tutor to You can also phone or text your Learning should also inform the employer, following staff. member of Student Services. for other students, staff, residents, visitors and hours instructions. workers in Saltaire village at all times. Failure to make up for any missed work Coach on the mobile number they have their procedures. follow the rules may result in disciplinary action. FINANCIAL SUPPORT & FREE COLLEGE MEALS FINANCIAL SUPPORT FOR STUDENTS PARENTAL FOR STUDENTS AGED 16-18 AGED 19+ CONTACT The 16-18 Vulnerable Student Bursary: To be eligible for the Bursary, full-time students Learner Support Fund: You can apply online at It is normal practice for the College to You may be eligible for a Vulnerable Student have to be: If you are a student aged 19+, you may be www.gov.uk/care-to-learn invite parents or carers of students Bursary of £33.50 a week, or up to £1,200 for • under 19 at the start of the academic year eligible to get help with the cost of your on Full-time courses, Traineeships or the academic year, if you are on a Full-time • 19+ with an Education, Health and Care Plan course, equipment, travel and childcare UCAS APPLICATIONS course or Traineeship, aged 16-18 and: (EHCP) through the Learner Support Fund (LSF). For Apprenticeships to open evenings and • in care/ a care leaver and provide appropriate proof. more information on eligibility or to make an In order to apply for Higher Education (HE), you other events. We may also contact • on Income Support/ Universal Credit Weekly bursary payments will be based on application, please contact Student Services on will need to contact Student Services to receive them if there is any concern about • Receiving Employment Support Allowance full attendance, punctuality, behaviour and 01274 327281. the required ‘Buzzword’ which you will need attendance, progress or behaviour. & Personal Independence Payments completion of work. Collect an application form to register. (or Disability Living Allowance). from Student Services to apply. From September until December there will Childcare Support: If you are living in your parent’s/carer’s To apply, collect an application form from If you are parent or carer, help with the cost be UCAS workshops running. These will be home and do not wish the College to Student Services. Free College Meals: of childcare is available dependent on your advertised on the Student Portal, on Student If you qualify for the 16-18 Discretionary or financial circumstances.