Travel Guide Options to & from Crown Melbourne
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TTF Smartcard Ticketing on Public Transport 2010
Tourism & Transport Forum (TTF) Position Paper Smartcard ticketing on public transport July 2010 Tourism & Transport Forum (TTF) is a national, Member‐funded CEO forum, advocating the public policy interests of the 200 most prestigious corporations and institutions in the Australian tourism, transport, aviation & investment sectors. CONTENTS OVERVIEW 2 SMARTCARD TECHNOLOGY 3 ADVANTAGES OF SMARTCARD TICKETING 3 CHALLENGES FOR IMPLEMENTATION 6 SMARTCARD TICKETING IN AUSTRALIA 8 SMARTCARD TICKETING INTERNATIONALLY 10 INNOVATION IN SMARTCARD TECHNOLOGY 12 LOOKING AHEAD 14 CONCLUDING REMARKS 14 FOR FURTHER INFORMATION PLEASE CONTACT: CAROLINE WILKIE NATIONAL MANAGER, AVIATION & TRANSPORT TOURISM & TRANSPORT FORUM (TTF) P | 02 9240 2000 E | [email protected] www.ttf.org.au In short: 1. Smartcard ticketing provides convenience for commuters and efficiency gains for transport service providers. 2. Smartcard systems have been introduced in Australian cities with varying degrees of success. 3. International experience suggests that successful implementation may take many years, and difficulties are commonplace. 4. Overall, the benefits of smartcard ticketing overwhelmingly outweigh the costs and challenges that may arise in implementation. Overview Smartcard technology is being implemented around the world as a substitute for cash transactions in various capacities. When applied to public transport fare collection, smartcards eliminate the need for commuters to queue for tickets and reduce the burden on transport providers to process fare transactions. In recent years, benefits such as decreased travel times and general convenience to commuters have driven a shift towards smartcard ticketing systems on public transport systems in Australia and around the world. As well as providing more efficient transport services to commuters, smartcard ticketing systems enable service providers and transit authorities to collect comprehensive data on the travel behaviour of commuters. -
THE REGISTRY MEL5CI '!\1 ': T (ACN 115 145 134) ~------Respondents
IN THE HIGH COURT OF AUSTRALIA No M 253 of2015 MELBOURNE OFFICE OF THE REGISTRY Between CROWN MELBOURNE LTD (ACN 006 973 262) Appellant COSMOPOLITAN HOTEL (VIC) PTY L TD (ACN 115 145 198) FISH AND COMPANY (VIC) PTY LTD THE REGISTRY MEL5CI '!\1 ': t (ACN 115 145 134) ~------------------- Respondents APPELLANT'S CHRONOLOGY Part 1: Certification These submissions are in a form suitable for publication on the internet. Pa.. t TT • .a a-.. .a..a.. l'b'-' ...a onoln~,la.av•veJ' ''·?-::.: l, ,, ~ ~~i. Date I~{ Event ,_j,~~T ;t~ ;:.,;~ ,Y ' ReJer~p.ce ,•· . - .,. ~ 1997 The restaurants 'Cafe Greco' and 'Waterfront' commence Tribunal operation in the Crown Casino complex, under leases Reasons [2] between Crown and two companies controlled by Mr Nick Zampelis, to expire on 31 May 2005. October- Mr Boesley on behalf of Crown first writes to Mr Tribunal November 2004 Zampelis, enquiring about his intentions in relation to Reasons [42] the 'Cafe Greco' and 'Waterfront' premises after the existing leases expire. 5 May 2005 Crown sends summaries of the terms and conditions of Tribunal proposed new leases to Mr Zampelis, which involve a 5 Reasons [44] year term and a major refurbishment of the premises 31 May 2005 The first leases for the 'Cafe Greco' and 'Waterfront' Tribunal premises expire Reasons [3] 1 Terms defined in the Appellant's submissions dated 29th January 2016 have the same meaning in this chronology Filed on behalf of the Applicant Date of Filing 29 January 2016 Minter Ellison Tel Minter Ellison Rialto Towers Fax Rialto Towers 525 Collins -
Public Transport Partnerships
PUBLIC TRANSPORT PARTNERSHIPS An Overview of Passenger Rail Franchising in Victoria March 2005 Department of Infrastructure PUBLIC TRANSPORT PARTNERSHIPS An Overview of Passenger Rail Franchising in Victoria March 2005 Public Transport Division Department of Infrastructure © State of Victoria 2005 Published by Public Transport Division Department of Infrastructure 80 Collins Street, Melbourne March 2005 www.doi.vic.gov.au This publication is copyright. No part may be reproduced by any process except in accordance with the provisions of the Copyright Act 1968. Authorised by the Victorian Government, 80 Collins Street, Melbourne. Minister’s Foreword In February 2004, after the failure of the original privatisation framework, the Victorian Government entered into new franchise agreements with Melbourne’s public transport companies, Yarra Trams and Connex. These partnership agreements find the balance between government support for public transport in Melbourne and the operational expertise provided by experienced private rail operators. Almost one year on, the new arrangements are running smoothly, providing stability across the public transport system and giving a solid foundation for a range of improvements in service delivery. Some of the other benefits to passengers that stem from these agreements include: • Additional front-line customer service staff; • Increased security patrols; • Improved driver training programs; • All night New Year’s Eve services; • Additional rolling stock; and • Improved standards for the upkeep of transport facilities. The key themes of this summary report include the background to the failure of the original contracts, the renegotiations, the nature of the new partnership agreements and the challenges of the refranchising process. You can obtain the latest information about Melbourne’s public transport by visiting www.doi.vic.gov.au/transport I commend this report to you. -
Travelling on Public Transport to Melbourne University – Parkville Campus
Travelling on public transport to Melbourne University – Parkville Campus myki Concession travel myki is your reusable travel card for trains, If you’re under 19 you can travel on a concession trams and buses in Melbourne and some regional fare with a Child myki. If you’re 17 or 18, you must services across Victoria. Choose myki Money carry government issued proof of age ID (such if you travel occasionally, and top up as you go. as a passport, drivers licence, proof of age card), Choose myki Pass if you travel often, and top or proof of another concession entitlement up with consecutive days. (such as a Health Care Card). For information on public transport fares, and to If you're a tertiary student studying a full time use the fare calculator, visit ptv.vic.gov.au/myki undergraduate course on campus, you can apply for a PTV Tertiary Student ID. This costs $9 Buy your myki and top up at: and allows you to use a Concession myki until 28 February next year. Download an application − over 800 myki retail outlets including all at ptv.vic.gov.au/students 7-Eleven stores − myki machines at train stations, and premium If you’re an international undergraduate student, tram and bus stops (full fare card sales only) you may be eligible to buy an annual iUSEpass which gives you half-price myki fares in the zones − PTV Hubs where you study. Visit ptv.vic.gov.au/iuse for − train station ticket offices more information. − on board a bus ($20 max) If you're a postgraduate or part-time student, − at the Melbourne University Campus Pharmacy you're not eligible for concession fares. -
Bus Service Reform in Melbourne – the Last 5 Years Peter Parker
Institute of Transport Studies, Monash University World Transit Research World Transit Research 9-1-2011 Bus service reform in Melbourne – the last 5 years Peter Parker Follow this and additional works at: http://www.worldtransitresearch.info/research Recommended Citation Parker, P. (2011). Bus service reform in Melbourne - the last 5 years. Conference paper delivered at the 34th Australasian Transport Research Forum (ATRF) Proceedings held on 28 - 30 September 2011 in Adelaide, Australia. This Conference Paper is brought to you for free and open access by World Transit Research. It has been accepted for inclusion in World Transit Research by an authorized administrator of World Transit Research. For more information, please contact [email protected]. Australasian Transport Research Forum 2011 28 – 30 September 2011, Adelaide, Australia Publications website: www.patrec.org/atrf.aspx Bus service reform in Melbourne – the last 5 years Peter Parker1 1 Metlink Melbourne, Level 8, 575 Bourke Street, Melbourne, 3000 Email for correspondence: [email protected] Abstract After fifteen years of little change, Melbourne’s bus services have altered significantly in the last five years. Underpinned by policy that supports greater public transport use, reform was driven by three major government programs; SmartBus, minimum standards upgrades and local area service reviews. This paper briefly compares the distribution of each service initiative. Minimum standards upgrades were most widespread, benefiting many middle and outer suburbs. Middle suburbs gained most from SmartBus, especially the City of Manningham where it operates on city as well as orbital routes. And the service reviews were most influential in fringe areas to the west, north and south east. -
Transporting Melbourne's Recovery
Transporting Melbourne’s Recovery Immediate policy actions to get Melbourne moving January 2021 Executive Summary The COVID-19 pandemic has impacted how Victorians make decisions for when, where and how they travel. Lockdown periods significantly reduced travel around metropolitan Melbourne and regional Victoria due to travel restrictions and work-from-home directives. As Victoria enters the recovery phase towards a COVID Normal, our research suggests that these travel patterns will shift again – bringing about new transport challenges. Prior to the pandemic, the transport network was struggling to meet demand with congested roads and crowded public transport services. The recovery phase adds additional complexity to managing the network, as the Victorian Government will need to balance competing objectives such as transmission risks, congestion and stimulating greater economic activity. Governments across the world are working rapidly to understand how to cater for the shifting transport demands of their cities – specifically, a disruption to entire transport systems that were not designed with such health and biosecurity challenges in mind. Infrastructure Victoria’s research is intended to assist the Victorian Government in making short-term policy decisions to balance the safety and performance of the transport system with economic recovery. The research is also designed to inform decision-making by industry and businesses as their workforces return to a COVID Normal. It focuses on how the transport network may handle returning demand and provides options to overcome the crowding and congestion effects, while also balancing the health risks posed by potential local transmission of the virus. Balancing these impacts is critical to fostering confidence in public transport travel, thereby underpinning and sustaining Melbourne’s economic recovery. -
PUBLIC TRANSPORT OMBUDSMAN LIMITED Annual Report 2010-2011
PUBLIC PUBLIC TRANSPORT OMBUDSMAN TRANSPORT LIMITED OMBUDSMAN LIMITED ANNUAL REPORT 2010-2011 Public Transport Ombudsman Annual Report 2010/2011 1 1,838 Cases received Cases finalised 1,835 finalised 91% cases 2,568 finalised in31 days Issues registered Complaints investigated and finalised 247 complaints involving 410 issues Our mission 95% conciliated / The mission of the Public resolved by agreement Transport Ombudsman (PTO) is to receive, investigate 3% withdrawn and facilitate the resolution 2% not investigated / of complaints and disputes further investigated between users of public passenger transport services in Victoria and members of the PTO scheme, where the public transport operators have been unable to resolve the complaint in the first instance. Our mission is founded on Index principles of independence, natural justice, access, equity, effectiveness, accountability 3 From the Chair and community awareness. 4 From the Ombudsman 5 About the PTO scheme 6 Accessing the PTO Glossary of terms 7 Accessibility and awareness of the PTO ANZOA Australia & New Zealand 9 myki and the PTO Ombudsman Association 11 Complaint handling AO Authorised Officer AORTA Authorised Officer Regulation, 19 Benchmarking our complaint handling Training and Accreditation unit 20 Better public transport services DoT Department of Transport 22 Effective relationships IDR Internal dispute resolution 25 Continual improvement - the new “business as usual”! PTO Public Transport Ombudsman RTM Refer to Member 26 Scheme member case activity RFIE Refer for Internal Escalation 27 Summary financial statements TTA Transport Ticketing Authority 2 Public Transport Ombudsman Annual Report 2010/2011 From the Chair The PTO’s history since its creation in The PTO continued to work proactively 2004 reflects Victoria’s changing public with all members of the scheme, with transport system. -
2020 ANNUAL REPORT PTO Scheme Members
2020 ANNUAL REPORT PTO Scheme members On 1 July 2019, Public Transport Victoria (PTV) together with VicRoads merged with the Department of Transport (DoT) to create an integrated transport department. Our value Contents proposition Year at a glance ................... 4 Complaints and investigations .....................12 The Public Transport Ombudsman is Chair’s report ....................... 6 a fair, free and fast service to sort out Systemic issues ..................14 public transport complaints and help Ombudsman’s report ............ 7 make the system better for everyone. In the community ................16 We’re here to listen. Our Board ............................ 8 We have the power to act, Accessibility and inclusion ..18 influence and drive change. Scheme review .................... 9 We are highly skilled. Approaches with issues by member ...............20 We help people reach agreements. COVID-19 and public transport ..................10 We’re impartial and achieve fair resolutions. Summary financial report ....22 We act on opportunities to improve the system. We’re here for the whole community. 2 3 Year at a glance Common issues within approaches 3373 472 1956 1701 1592 1200 631 APPROACHES INVESTIGATIONS COMPLAINTS STAFF SERVICE TICKETING LAND & TO THE PTO OPENED RECEIVED -334 COMPARED TO DELIVERY -186 COMPARED TO INFRASTRUCTURE 2018/19 F.Y. 2018/19 F.Y. -234 COMPARED TO -107 COMPARED TO -245 COMPARED TO -74 COMPARED TO -28 COMPARED TO 2018/19 F.Y. 2018/19 F.Y. 2018/19 F.Y. 2018/19 F.Y. 2018/19 F.Y. 595 350 6340 310 215 214 122 ENQUIRIES ABOUT APPROACHES ABOUT ISSUES WITHIN TRAMS, TRAINS COVID-19 * INFRINGEMENT ACCESSIBILITY MEMBERS NON MEMBERS APPROACHES & BUSES *NEW ISSUE, NOTICES -72 COMPARED TO +248 COMPARED TO -130 COMPARED TO -624 COMPARED TO -49 COMPARED TO READ MORE -114 COMPARED TO 2018/19 F.Y. -
Review of Crown Resort's Responsible Gaming Programs And
CRW.526.007.7005 Review of Crown Resort’s Responsible Gaming Programs and Services A report from the Responsible Gaming Advisory Panel Prepared by: Independent Responsible Gaming Advisory Panel Alexander Blaszczynski PhD (Chair), Rawdon Consultancy Paul Delfabrro PhD, Professor, Adelaide University, Australia Lia Nower JD, PhD, Professor, Rutgers University, USA August 2020 CRW.526.007.7006 2 Terms of Reference Crown Resorts Ltd. (“Crown”) has requested the independent advisory panel to provide an assessment of Crown’s Responsible Gambling Framework. The terms of reference included a review of current responsible gaming practices, policies and procedures, identification of existing strengths, and, importantly, the identification of gaps or weakness that required attention. Crown has requested that the Panel consider the recommendations contained in the 2018 Sixth Review of the Casino Operator and Licence and build upon and extend Crown’s responsible gambling framework to achieve evidence-based best practice benchmark standards. The objectives of Crown are to establish a responsible gambling framework that (a) positions Crown as a leader in the delivery of effective responsible gambling services, and (b) integrates a culture of responsible gambling that is embedded in all aspects of processes, strategic initiatives and operational decisions. In considering the terms of reference, the Panel undertook to evaluate and the following matters: 1) Crown’s Responsible Service of Gaming (RSG) practice in light of the Corporate Policy Statement; -
3718938-V8-AUG06 PC CITY of MELBOURNE TRANSPORT
Page 7 of 185 Attachment 1 Agenda Item 5.1 Planning Committee 1 August 2006 City of Melbourne Transport Strategy 2020: Moving People & Freight July 2006 Page 8 of 185 TABLE OF CONTENTS FOREWORD ..........................................................................................................................................................3 1. INTRODUCTION....................................................................................................................................5 VISION FOR AN INTEGRATED AND SUSTAINABLE TRANSPORT SYSTEM ............................................... 5 WHY DO WE NEED AN INTEGRATED AND SUSTAINABLE TRANSPORT SYSTEM?.................................. 6 THE AREAS FOR ACTION............................................................................................................................ 10 IMPLEMENTATION ....................................................................................................................................... 11 THE POLICY CONTEXT................................................................................................................................ 12 2. GETTING TO THE CITY ....................................................................................................................15 WHAT WE WANT FOR 2020: OUR VISION OF A SUSTAINABLE AND INTEGRATED TRANSPORT NETWORK..................................................................................................................................................... 15 METROPOLITAN VEHICLE ACCESS -
Transport Strategy Refresh
Transport Strategy refresh Background paper Public Transport Network March 2018 Dr John Stone (University of Melbourne) Dr Ian Woodcock (RMIT) 1 This report has been prepared by Dr John Stone (University of Melbourne) and Dr Ian Woodcock (RMIT) as independent advice for the City of Melbourne. The aim of the report is to encourage public conversation and to inform the City of Melbourne’s forthcoming Transport Strategy refresh. 2 Contents 1. Introduction ......................................................................................................................................... 5 2. Current performance ........................................................................................................................... 6 2.1. Mode share ................................................................................................................................... 6 2.2. Overcrowding ................................................................................................................................ 9 2.3. Reliability and speed ..................................................................................................................... 9 3. Better public transport for the City of Melbourne: Key issues in brief ............................................... 10 4. Public transport issues & options ...................................................................................................... 11 4.1. Significant growth is expected in public transport demand ........................................................ -
Clayton Transport
TravelSmart Travelling to Monash Clayton Monash Clayton campus map Discounted travel Monash University Clayton campus TravelSmart map Monash University’s Monash has good reason Choosing sustainable 601, 630 or 900. Many Monash students are (www.iusepass.vic.gov. Clayton campus has great to care about your travel transport has never been eligible for discounted public au) to receive 50% off From Clayton Station take transport. The discounts the cost of an annual sustainable transport choices! With limited easier, with a range of bus routes 631,703,737. options, particularly space available at Clayton options available for travel Monash University Clayton campus available differ for domestic myki. Eligible students public transport. campus, every new car to and from Monash From Caulfield Station take 56 and international students. can order the discount park Monash has to provide University’s Clayton campus. the intercampus shuttle Typically, undergraduate code via WES – go to OC2 Research shows that those bus or bus route 900. For a more detailed Campus map, visit: monash.edu/people/maps students who enrol in full the ‘Student Services’ costs $14,000 and takes up Key HOWLEYS ROAD 101 who adopt healthy and Bus routes running For the latest permit information please refer to parking signs in local area time study are eligible. To section and click room that could be used for Sandringham Line 10 directly to campus Residential sustainable travel habits Red Blue Carpool Motorcycle TAXI Bus Security Free park ride bus check your eligibility go to ‘Apply for international From Gardenvale Station Services 1 NORMANBY ROAD a new laboratory or lecture Permit Permit Parking Parking Bus Stop pick-up/ drop-off points at university are more Parking hall – our core business.