Take Action on Air Passenger Duty the Official Magazine of the Airport Operators Association

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Take action on Air Passenger Duty www.afairtaxonflying.org The official magazine of the Airport Operators Association

SUMMER 2012

Policy Features News A Fair Tax on Flying – please help! Gatwick’s runway renovation Innovation from Aerostat Surveys

‘Airports Package’ – what does it mean for our airports? London Southend – preparing for Phase 2 New MD for Klaruw in the UK

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vi_adv_bh_AOA_245x300.indd 1 11-06-12 16:41 p.3 www.aoa.org.uk The Airport Operator Summer 2012

Ed Anderson, Chairman,

The official magazine of the Airport Operators Association Airport Operators Association

Welcome to the summer edition of the Airport Operator. At the time of writing, we have just enjoyed Chairman’s outstanding Diamond Jubilee celebrations and we are eagerly Airport Operators’ Association anticipating the start of the Introduction 3 Birdcage Walk Olympics. London SW1H 9JJ Both the consultation draft of of collaboration across the Tel: 020 7799 3171 the Government’s ‘Sustainable industry and AOA continues Fax: 020 7340 0999 Framework for Aviation’, and to be a strong supporter of its the call for evidence on the work. We have also recently www.aoa.org.uk options for maintaining the UK’s held our annual specialist aviation hub status have been environment conference at the delayed from March and are now Compass Centre at Heathrow. anticipated before the end of July. In the meantime, the UK’s Following discussion at the aviation policy and the coalition AOA Security Group, and at the Government’s general attitude specialist security conference The Airport Operator is produced to aviation is still uncertain in May, we have expressed our by PPS Publications Ltd. at a time when the economy opposition to the proposed is officially in recession and change, in April 2013, to the Daniel Coleman desperately needs the boost existing rules relating to the Publisher that a thriving aviation sector carriage in hand baggage of

Ross Falconer can provide. The AOA’s position Liquids, Aerosols and Gels. Editor is very clear: we wish to see In our view, the trials that excellent aviation connectivity have taken place do not Ryan Ghee right across the UK, ensuring provide sufficient confidence Assistant Editor that we have both vibrant point- to support such a change. to-point airports and sufficient Richard Jende world-class hub capacity. We will We continue to campaign Head Designer be lobbying hard for the policy against increases in Air to provide a positive framework Passenger Duty and, along with Victoria Wilkinson that will enable all airports the rest of our industry, we are Designer to thrive and will continue to appalled by the ‘double inflation’ James Nixon press Government to stick increases introduced in April. PPS Publication & to its timetable for finalising The industry is being double Exhibition Manager the policy by March 2013. taxed, with the introduction of EU ETS, and we will continue to Paul J. Hogan AOA continues to be active press the Government to phase Managing Director on the environmental front. out APD in line with EU ETS The Sustainable Aviation revenues increasing. We will be coalition recently published working closely with the ‘Fair PPS Publications Ltd its updated carbon roadmap, Tax on Flying’ consortium in the 3a Gatwick Metro Centre Balcombe Road which shows how the industry coming months to highlight the Horley, Surrey can accommodate significant harm that is being done by APD. RH6 9GA growth in the period to 2050, Please encourage all your staff United Kingdom without a substantial increase in to go to the website Tel: 01293 783851 its carbon emissions. Sustainable www.afairtaxonflying.org and Fax: 01293 782959 Aviation is an excellent example follow the link to email their MP. Email: [email protected]

www.pps-publications.com

©PPS Publications Ltd 2012

Please ensure all press releases are sent to PPS Publications directly, not to AOA head office. aoa is pleased to work with its corporate and silver sponsors Corporate sponsors

Silver sponsors p.5 www.aoa.org.uk The Airport Operator Summer 2012 A Fair Tax on Flying – please help! An appeal from Darren Caplan, Chief Executive of the AOA

We all talk about Air action too, and give a bounce to Passenger Duty (APD) and this campaign. All you need to bemoan its inexorable rise but do is go to the following website: we rarely do anything practical about it. Last year saw 17,500 http://www.afairtaxonflying.org/ (mainly) air passengers participate in the ‘Hands off our Simply enter your postcode holiday’ initiative. Well this year, and send an automatically- we ask Airport Operator readers formatted email to your MP – it to take a lead in a new campaign will take you a mere 15 seconds. being conducted by the Fair Tax Whether you are the CEO or on Flying coalition, of which the office cleaner, please go AOA is a leading player. The to the website yourself and campaign is designed to raise sign, and then send the web the profile of APD and its address to every one of your eye-wateringly high levels in organisation’s employees. If MPs postbags, so that they in you can’t circulate it yourself, turn feel empowered to lobby then send it to your internal the Chancellor. comms manager or equivalent, and get him or her to send it to At the time of writing, 75,000 everyone. The FTOF campaign people have sent an email seeks 100,000 people to email message to their MP. their MP – and with so many What’s more, we cannot expect and other friends of AOA – people work in aviation-related people putting so much effort the travelling public to lobby circulate this web address far jobs. Surely the aviation sector The AOA asks you and into making this campaign against APD if we don’t do it and wide, and let’s get maximum alone should be able to generate colleagues – your employees, a success, the least we can ourselves. So please – Airport aviation input into this campaign. 100,000 supportive emails, customers, suppliers, all do is spend 15 seconds Members, Corporate and Silver We claim – via Oxford Economic let alone those we are seeking contractors – to take direct ourselves helping it out. sponsors, Associate Members, Forecasting – that almost 1m to get from air passengers.

The Aviation House of Commons Reception 2012 By Luke Law, Campaigns Manager

Once again the AOA will be Rt. Hon. Dr Vince Cable MP. hosting its successful The Reception – originally annual Summer Reception for scheduled to take place on 13 members, Parliamentarians and June, the same day that England stakeholders. This year the event played France in the European is being held in conjunction with Championships! – will take place the British Air Transport on Tuesday 4 September, and is Association. Hosted by Stewart open to all AOA members. For Jackson MP on the House of more information, or to register, Commons Terrace, the please contact AOA Campaigns Reception will be addressed by Manager, Luke Law via the Secretary of State for [email protected] or Business, Innovation and Skills, call 020 740 0992. p.6 The Airport Operator www.aoa.org.uk Summer 2012 AOA Annual Dinner

On 5 March, the AOA Annual Dinner was held at the Grosvenor House Hotel in London, where the Rt Hon Justine Greening MP, Secretary of State for Transport, outlined the government’s stance on the UK aviation industry. Ryan Ghee was in attendance.

Hundreds of industry are starting to flow, APD should With two major events in the executives attended the be phased out,” he stated. shape of the Queen’s Diamond fully subscribed Annual Dinner, Jubilee and the London which also included an address Secondly, Anderson outlined Olympic and Paralympic Games from AOA Chairman Ed that the UK needs a “planning attracting worldwide attention, Anderson, as well as and regulatory regime that Greening also highlighted entertainment from comedian helps, not hinders, all of our the importance of 2012 as an Jason Manford. Once again, a airports around the country”. opportunity to “showcase our prize draw was held in aid of the He continued: “Airports are airports and our country”. charity ORBIS, which operates a crucial to the success of UK Flying Eye Hospital, and plc, its regions, and its ability She added: “I very much donations on the night totalled to compete and trade with hope that one of the Olympic over £12,000. existing and emerging markets.” legacies is that people will want to come back to Britain. Considering the context of A year of opportunity This is a challenging time, but a double inflation increase Following Anderson’s address, I truly believe that if there’s in Air Passenger Duty (APD) Greening reassured the industry an industry that can meet and the forthcoming aviation that “we share a common these challenges, it’s yours.” policy framework, each of cause” and that the coalition the speeches were highly government appreciates While the industry waits for anticipated. Addressing that “we do need a positive the policy framework to be attendees at the start of the policy framework” in order to revealed, Anderson also used evening, Anderson put into support and promote growth. his speech as an opportunity to perspective the economic call for unity in order to secure importance of the industry. “The government is committed the future of UK aviation. to sustaining the UK’s hub 01 “Aviation contributes some status,” she said. “We, as a “There is an opportunity now to £50 billion to the economy,” government, and I, as Transport establish the policy and fiscal he said. “It pays £8 billion in government to create the jobs to tax, and the second to the Secretary, realise that we framework that will enable our tax each year and it supports and growth that are so badly forthcoming policy framework. must look at extra capacity in industry to prosper,” he said. “I around a million jobs in the UK. needed in these difficult times.” “It is clear that taxes on aviation the medium and long term. would urge all AOA members, We clearly have the potential have gone far enough and there Only China and the US have and the whole of our industry, to assist massively in the However, in order to allow this to should be no further increases in aviation networks bigger than to unite over the coming year economic recovery and we wish happen, Anderson outlined two APD. Now that revenues from EU the UK, and London is the best in getting these messages to work constructively with key requests – the first relating ETS (Emissions Trading Scheme) connected city in the world.” across to government.”

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After a long period of gestation, the EU Commission finally published its proposals to update EU airport legislation at the end of last year. Since then, the so-called “Airports Package” has been moving slowly through the various EU institutions. Its main elements deal with ground handling, noise and airport slots. Compared with the urgent debate about the need for a new UK aviation policy, the content seems sedate. Some have questioned if it’s really necessary. However, it’s not to be dismissed. ACI EUROPE – AOA’s equivalent in Brussels – has broadly welcomed the content, and the AOA has 02 supported its position.

Ground Handling The proposal has been described by some as an EU A new “Airports Package” sledgehammer to crack a German nut. Germany, because of the way it structures its is moving through the aviation sector and labour markets, ran into heavy EU institutions – but weather on implementing the original 1999 Ground Handling Directive. In the future, states what does it mean will have to open their markets further – generally not a for our airports?

Rob Siddall, AOA’s Policy Director, reports.

problem for an already open the red tape, such as legal UK ground handling market. separation of airports and But we’re pleased that there ground handlers and new are provisions for limits, where requirements for approval. numbers of handlers need MEPs debated the issues in to be capped for operational early May at a public hearing reasons – a source of early in the Parliament. Many, concern for some UK airports especially those suspicious of with constrained aprons. market-based solutions, are questioning whether more The Council of Ministers market opening would improve made up of member state the passenger experience. Governments took a view – its “general approach” at Noise the end of March. Ministers Here, the Commission plans left the proposal largely to repeal an existing directive 01 intact, but removed some of about operating restrictions

01 02 In the future, states will have to open The European Commission published their markets further – generally its “Airports Package”, dealing with not a problem for an already open ground handling, noise and airport UK ground handling market. slots, at the end of last year. Since then, it has been moving slowly through the various EU institutions. p.9 www.aoa.org.uk The Airport Operator Summer 2012

and to replace it with a new Regulation, focusing on ICAO’s “balanced approach” to noise. The balanced approach means focusing on other levers to deal with aircraft noise, such as technology and land use planning, while resorting to operating restrictions only where absolutely necessary. While the Commission insists that the Regulation is about making sure member states operate a level playing field in how they address noise, there are some strong views that proposing a (legally binding) EU Regulation is a step too far.

ACI EUROPE was active in influencing the development of the text and cited some wins 03 such as a flexible definition of night periods and a need to set any operating restrictions The balanced approach 10EPNdB (Effective Perceived of Ministers’ general approach that it is unworkable in the in the context of their means focusing on Noise in decibels – a measure is expected imminently. light of seasonal schedules and possible economic effects. of perceived noise), affecting will only encourage airlines to other levers to deal operations for aircraft types Slots operate empty planes in an The technical debate so far has with aircraft noise, such as the A321. It looks like The key plank of the draft is attempt to hold on to slots. centred on aircraft technology such as technology and this might see a compromise about a tightening of the rules A more flexible application and a proposed revision of of moving towards the new on airlines using their slots: and greater emphasis on local the definition of so-called land use planning, standard. There have also been changing the current 80/20 rules has been discussed as a “marginally compliant aircraft” while resorting to a lot of rumblings from MEPs “use it or lose it” criterion to possible way through this. Also – those that only just comply operating restrictions about the Commission handing 85/15, and also the length of secondary trading of slots is with ICAO noise standards. only where absolutely itself new powers to interfere “time series” over which the to be formalised – something The regulation looks to in decisions better left to rule is applied. Airlines have that happens already in the tighten this definition to a full necessary. member states. The EU Council resisted this strongly, saying UK at constrained airports like Heathrow. There are also proposals for a revenue-neutral slot reservation system. UK airports support the proposals as a sensible framework to make better use of capacity at constrained airports. At Gatwick especially, analysis shows that the rule changes could make a real difference, allowing the airport to get up to 10% more out of its heavily used runway, during the busiest periods.

AOA continues to work closely with ACI EUROPE in Brussels and has frequent contact with the DfT officials in charge of the respective files. We will also be briefing UK MEPs to ensure our airports views are properly reflected as the Parliament begins to debate the proposals.

03 UK airports support the proposals on slots as a sensible framework to make better use of capacity at constrained airports. At Gatwick especially, analysis shows that the rule changes could make a real difference, allowing the airport to get up to 10% more out of its heavily used runway, during the busiest periods. p.10 The Airport Operator www.aoa.org.uk Summer 2012 AOA Operations & Safety 01 Conference

The Oulton Hall Hotel in Leeds was the venue for this year’s AOA Operations & Safety Conference, which took place on 25 and 26 June and included presentations from the likes of Heathrow Airport, the Civil Aviation Authority (CAA) and Manchester Airport. Ryan Ghee reports.

Among the key topics that The CAA’s current five-year Collaborative be used more effectively to were discussed at the strategy, she explained, is focused Decision Making ensure operational safety and annual event were Airport- on four key areas: Enhancing Having become the fifth fully the industry must take steps to Collaborative Decision Making aviation safety; improving choice compliant A-CDM airport in avoid becoming “data rich but (A-CDM), runway excursions, the and value for the consumer; Europe on 30 May, Heathrow information poor”. He added: benefits of LED airfield lighting improving environmental Airport’s Alison Bates, Air Traffic “Gatwick is very much safety- and the preparations for the performance; and being a better Management & Airside Manager, plus as far as I’m concerned, EASA (European Aviation Safety regulator. “Risk management then provided an outline of but there is always something Agency) transition. is at the centre of everything the benefits of A-CDM at an that can be improved.” we do and we’re very much airport that operates at 98.9% After Ed Anderson, Chairman outcome focused,” she explained. capacity. “Heathrow Airport is After Chris Barnes, of the AOA, had welcomed “We need to make the best moving from first come, first project manager, Future delegates to the event, the use of the resources we have. served to best planned, best Airspace Strategy Industry CAA’s Kirsten Riensema, We need the right people with served,” she said. “This is a huge Implementation Group had head of Aerodromes & Air the right skills focusing on the culture change as we reset the presented on the Future Traffic Standards Division most important things. The CAA dial for airport operations.” Airspace Strategy, ADB’s (AATSD), Safety Regulation wants to be able to add value Regardt Willer and Mike Group, delivered the by taking on a leadership role in The issue of runway excursions Curry, head of external keynote presentation. safety beyond our normal remit.” was then placed under the 03 engineering, Manchester Airport, spotlight by Yvonne Page, highlighted the findings of a runway safety project manager at ‘Total Systems Approach’ recent LED lighting trial. EUROCONTROL. She explained The second day of the that the European Working Group conference started with an Finally, to close the conference, for the Prevention of Runway address from Chris Farnaby, Sarah Doherty of the CAA’s Excursions is currently working AATSD, CAA, who provided AATSD explained the main under the objective of producing an overview of the Safety points of the forthcoming EASA a highly credible document Pathfinder project at Gatwick transition. EASA will publish its containing recommendations Airport – one of five such Opinion before the end of the and guidance materials to projects. A key aspect, he year, she said, while the AOA/ prevent runway excursions. outlined, is to view Gatwick CAA Transition Steering Group not as an airport but as an is due to meet in July to discuss However, there is still much work entity, so that all stakeholders the topic. “Our aim will be to to be done, she added, as there can discuss a “total systems work out how we can roll out has been “no change in the approach”. Among the findings EASA in the most seamless and 02 accident rate in over 20 years”. so far are that data needs to flexible way,” she concluded.

01 02 03 Ed Anderson, AOA Chairman, highlighted Riensema: “The CAA wants to be able to Bates: “Heathrow Airport is moving the importance of the annual Operations add value by taking on a leadership role from first come, first served to & Safety Conference, saying: “The work in safety beyond our normal remit.” best planned, best served.” the AOA does in this space relies very much on you, the practitioners.” p.11 www.aoa.org.uk / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / ADVERTISING FEATURE ////////// The Airport Operator Summer 2012

Cranfield Airport and installed 7,500 tonnes of achieved successfully. Lafarge was employed sub base material and 18,500 AOA CEO Darren Caplan being shown the works on (another) wet by Cranfield University to sq.m of asphalt at a depth of Jason Ivey, Airport Director at day with Jason Ivey (Cranfield) reconstruct and realign 300mm. The Lafarge Stone Cranfield Airport, said: “Lafarge and Brian Cody (Lafarge). Taxiway Alpha and Delta Mastic Asphalt was designed have been professional from intersection, as well as to comply with the Defence start to finish. This is a significant resurfacing two aprons within Estates Specification. investment for Cranfield an eight-week timescale. The Airport and it highlights our contract forms part of a larger The scheme was programmed commitment to delivering longer term investment by in two phases to ensure a first class environment for Cranfield Airport, which is minimal disruption to airfield our business and executive seeking to increase business operations. By working closely jet customers. I would happily jet usage. Brian Cody, Project and constantly communicating recommend Lafarge to Manager at Lafarge, said: with stakeholders and any other airport who are “Despite having the wettest airport operations, this was considering a similar scheme.” May and June on record the contract was completed on time and within budget.” Did you know that Lafarge Contracting construct car parks, taxiways, Lafarge produced, delivered aprons, highways, footpaths as well as runways!

Lafarge’s comprehensive airfield experience

Lafarge’s Bob Overett, Product Support Manager, Sustainability is central to the pictured carrying out a (very) early morning Lafarge vision. The company’s visual inspection at Heathrow Airport. research and development teams continue their efforts

to lower the embedded CO2 of all of its products.

Did you know that Lafarge Readymix supplied the concrete to the new air traffic control tower at Manchester Airport?

Heathrow – customer inspection of Heathrow’s Sustainability legacy and licence to operate. Nature), which was formed in satisfaction Southern Runway 12 years Lafarge is committed to 2001 to work on issues such as Having been a key supply after completing the project. sustainable growth and is a As part of its sustainability climate change and biodiversity. chain member of the BAA “With resurfacing scheduled previous winner of the AOA efforts, Lafarge has created a Pavement Infrastructure to take place in 2013/2014, it Best Environmental Initiative ‘Five Capitals’ policy, around ‘Our Meanwhile, the company’s Team, Lafarge has resurfaced was an excellent opportunity award. The key sustainability People’, ‘Our Products & Services’, research and development teams runways at Stansted, Gatwick, to see how well the Lafarge issues it has identified include ‘Our Partners and Communities’, continue their efforts to lower

Edinburgh and Heathrow Marshall Asphalt had stood carbon reduction, sensitive use ‘Our Legacy’, and ‘Economic’. the embedded CO2 of all of its airports. Bob Overett, the test of time, especially of natural mineral resources, products; the use of EnviroCrete, Product Support Manager, with the increased number energy reduction – use of Lafarge’s commitment to for example, offers a reduced and Daniel Jackson, Business of operational movements alternative fuels, minimising environmental sustainability carbon footprint when compared Development Manager, were since it was first installed,” impact on local communities, includes a pioneering partnership with conventional concretes, saving invited to carry out a visual commented Jackson. site restoration and after care – with WWF (World Wide Fund for up to 70% in CO2 per cubic metre.

Please contact: Daniel Jackson, [email protected], 07972 533673 p.12 The Airport Operator www.aoa.org.uk Summer 2012

At Gatwick Airport, as part of the ongoing £1.2 billion investment in upgrading facilities, the world’s busiest commercial runway is currently undergoing a major refurbishment. Ryan Ghee visited the worksite, where he spoke to Derek Hendry, the airport’s construction director, and Alistair Thompson, director major projects, VolkerFitzpatrick. Gatwick’s runway 01 renovation

The refurbishment of the Asphalt during the construction military precision and we work runway is perhaps the most period, which commenced on 1 very closely with all of the important part of the Capital March and will continue until 1 contractors to make sure that Runway resurfacing Investment Programme as it will December. The Airfield Ground it goes to plan every night,” guarantee the continued safe Lighting (AGL) will also be Hendry said. “Getting people design and build operation of the runway for a completely replaced with 1,900 working together as a team is period of 12-15 years. runway and taxiway lights being one of the critical success factors fitted, requiring the installation and we have to make sure we Halcrow recently carried out the detailed design for the As Gatwick Airport operates of 530km of electrical cabling complete this work safely and runway resurfacing and associated Airfield Ground Lighting with a single runway, the project and 38km of ducting. The five without disrupting the airport.” (AGL) at Gatwick Airport for VolkerFitzpatrick and is currently is both vast and complex and electrical sub-stations on the providing construction support whilst the works are on site. requires the most detailed of airfield are also being upgraded. To minimise disruption, the planning. In total, 400,000sqm work is being carried out The key requirements of the design and build project are as of runway will be resurfaced “Every single part of the project in overnight windows from follows: provide a further 12 years serviceable life before using 65,000 tonnes of Marshall has to be carried out with 21:40-05:30 six days a week. major rehabilitation is required to minimise unplanned closures and maintenance costs; ensure compliance with CAP168; and design for constructability and minimise disruption to the airport’s operations during execution of the works.

The design solution accounts for the airport’s requirements to minimise major maintenance for all pavements within the design life to include profile planing of the existing surface, minimal regulating to achieve compliance with standards followed by resurfacing with 100mm Marshall Asphalt.

A significant element of the works is the replacement and installation of AGL systems. The design and construction details have been developed in conjunction with VolkerFitzpatrick and its supply chain to ensure the constructability of the design within the limited night-time and day-time possession periods available.

Halcrow is also one of the airport’s Framework Consultants undertaking the role of Master Civil Engineer as well as working in conjunction with other consultants, including the scheme design for the current Gatwick South Terminal Baggage and Pier 1 project. 02

01 02 Hendry explained that to Hendry: “Every single part of the project minimise disruption, the runway has to be carried out with military refurbishment work is being carried precision and we work very closely out in overnight windows from with all of the contractors to make 21:40-05:30 six days a week. sure that it goes to plan every night.” We are pleased to support the on-going growth of Gatwick Airport

VolkerFitzpatrick is a multi-disciplinary contractor working in the civil engineering, building, rail, airport, waste and energy infra-structure sectors. Heavy civil engineering is a core business including land remediation and highway construction as well as rail depots and infrastructure. In the building sector the company works in the education, health, industrial and commercial office space sectors.

VolkerFitzpatrick Ltd Contact: Derek Lock T +44 (0) 1992 305 000 Hertford Road, Hoddesdon, F +44 (0) 1992 305 001 Hertfordshire, EN11 9BX W www.volkerfitzpatrick.co.uk www.volkerwessels.co.uk p.14 The Airport Operator www.aoa.org.uk Summer 2012

At 21:30, the main runway is While Hendry has previously pressure. “As it is the world’s and also the volume of traffic four primary concerns: the safety closed for operations and after overseen similar resurfacing busiest commercial runway, at the airport being higher, of the workforce on the runway; a seamless switchover, the projects at Edinburgh, Glasgow that does add to the pressure but the principles are largely to hand the runway back in a Northern Runway, also known and Aberdeen airports, he of the project a little bit. the same,” he explained. completely safe condition at as the Maintenance Runway, conceded that the Gatwick There is a difference in terms 05:30 every morning; to meet is brought into operation. project comes with added of the runway being longer Close cooperation our programme for the project; As the principal design and and to stay within budget.” build contractor for the project, VolkerFitzpatrick is working Four months into the closely with the airport to ensure construction stage, Thompson that each part of the project is satisfied with the way remains on track. The company everything is progressing. “We’re initially started design and very pleased with how the planning work in August 2011 – project is going so far,” he said. seven months ahead of the start “We’ve had a few challenges of construction work – and is with the weather, but that’s also responsible for managing to be expected and you have the team of sub-contractors, to work around that. We’re which comprises Colas, Halcrow, looking forward to continuing Inviron and Allied Drilling. to work closely with Gatwick to successfully deliver the project “Every night, every single person on time and on budget.” working out here knows what has to be done and we never do Environmental more than has been planned. consideration This helps to ensure that we During each shift, the stick to the specific timeframe construction team works that has been set out and so at specific locations across far we have handed the runway the 3,300m runway and the back ahead of time every resurfacing work will be carried morning,” explained Thompson. out in 150m sections. At the

03 “As the lead contractor, we have peak of the project, around

AGL expertise from Allied Drilling

Allied Drilling Limited is very proud to be part of the Gatwick Airport runway resurfacing project. The company has been commissioned to undertake all Airfield Ground Lighting (AGL) Civil Engineering works including: removal of over 1,750 existing AGL units; saw cutting of over 10.5km of trenches; excavation of 19.5km of trenches; core drill of 2,130 600mm diameter core holes; and over 1,940 new seating rings to accommodate new AGL units.

All of the works have been and continue to be undertaken with the constraints of airside operations to allow full utilisation of the busiest single commercial runway in the world.

Allied Drilling has the UK’s largest fleet of specialist plant for AGL Civil Engineering, including in-house bespoke plant designed to reduce time costs and wastage.

As a preferred contractor to many of the major UK airports, time and time again the company has assisted the client to plan, programme and carry out major and minor AGL works. Allied Drilling is constantly striving to find ways to improve quality of service whilst reducing costs resulting in client saving.

As a leading supplier of specialist Civil Engineering services to airport maintenance teams and contractors, Allied Drilling is an expert in runway closures and short duration works. With an enviable portfolio of airport clients, amongst other services it has provided are: PQX bay replacement, AGL chamber and duct installations; cable slot operations; crack repairs in all forms of pavement construction; joint sealing (fuel and non-resistant); concrete and asphalt repairs; and general Civil Engineering construction. 04

03 04 At 21:30, the main runway is closed Thompson: “We’re looking forward for operations and after a seamless to continuing to work closely with switchover, the Northern Runway, Gatwick to successfully deliver the also known as the Maintenance project on time and on budget.” Runway, is brought into operation. Set the Plan vision thoughtfully

Finance the project

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300 workers will be working Thompson: on the runway, making use of “We’ve had a few challenges with the weather, around 100 different vehicles. Inviron awarded but that’s to be expected and you have to work To reduce the environmental around that. We’re looking forward to continuing AGL contract impact of the runway to work closely with Gatwick to successfully refurbishment, a detailed environmental plan is also in deliver the project on time and on budget.” Inviron has been awarded the contract to install new Airfield Ground place, a key part of which is the Lighting (AGL) at Gatwick Airport as part of the wider runway management of waste during refurbishment project that is being undertaken by major contractor construction. When the existing VolkerFitzpatrick. runway surface is planed off, this material will be recycled The Inviron team will install around 1,900 runway and taxiways where possible on other areas lights, which together require 530km of electrical cabling across of the airport. Anything that a 400,000sqm area – the equivalent of 100 football pitches. cannot be reused will be utilised To ensure minimal disruption to passengers and flights, the on other local projects. This work will be undertaken each night, six nights a week. environmental plan is in keeping with Gatwick Airport’s ambitious Steven Brown, operations manager at Inviron, said: “We have target to reuse or recycle 85% collaborated with VolkerFitzpatrick from the inception of this project of all construction waste; a to ensure, through meticulous design and planning, we deliver a high target that has been exceeded quality installation to the standards Gatwick Airport has come to expect. for each of the last two years. Undertaking a project of this scale is a major challenge, especially as Gatwick has the world’s busiest single runway, but one that I’m With the project progressing confident our team is prepared for and well-equipped to carry out.” very much as planned, Hendry 06 echoed Thompson’s positive outlook on the progress that Inviron will install around 1,900 runway and taxiways lights, which has been made to date, but lot of hard work to be done to going,” he said, “but our priority together require 530km of electrical cabling across a 400,000sqm area. with five more months of deliver the project on time and, between now and the end of construction work lying ahead, more importantly, safely. “We’re the project will be the continued he explained that there is still a happy with how everything is safe operation of the airport.”

05 06 In total, 400,000sqm of runway At the peak of the project around will be resurfaced using 65,000 300 workers will be working tonnes of Marshall Asphalt. on the runway, making use of around 100 different vehicles. pull together

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allied drilling ad.indd 1 14/07/2009 12:12 p.18 The Airport Operator www.aoa.org.uk Summer 2012 London airports ready for the Games

Over the course of the Olympic Games, airports across London and further afield will be under pressure to ensure that the increase in traffic does not hamper operational performance. Ryan Ghee explores the preparations that have been undertaken ahead of London 2012.

According to the Olympic lead at Gatwick Airport. movements the airport Department for Transport “This investment has ensured experiences on an average day. (DfT), during the 17 days of the that we are fit-for-purpose The airport is also expecting Olympic Games, more than during the Games and beyond.” several thousand members of 500,000 international the ‘Olympic Family’ to use the passengers are expected to So far, more than £500 million executive aviation facilities. arrive in London and with the of the total £1.2 billion has vast majority of them arriving been invested and passengers Elsewhere, located closer to the by air, London’s airports have passing through the airport site of the Olympics than any been working tirelessly to during the Olympics will benefit other airport, as a result of the ensure that they provide a from speedier check-in with Games, London City Airport perfect welcome. more self-service options is anticipating a slight shift in available; efficient security the usual 65%/35% business/ Whilst not an official port with passengers queuing for leisure passenger ratio, as there of entry, Gatwick Airport is five minutes or less 95% of the will be less business and more looking forward to welcoming time; dedicated security and leisure passengers using the athletes, VIPs, officials, immigration lanes for passengers airport. However, the airport will media and spectators and with reduced mobility and operate business as usual with the airport is expecting to families; and a more modern and 10 customer airlines continuing handle around 10% more spacious arrivals hall, forecourts to serve 42 destinations. passengers compared to a and interchange facilities in both normal busy summer day. the North and South terminals. Overall, London City Airport will experience a slight uplift Over 150 airport staff Increased traffic in passenger numbers and volunteers will be on hand to London Luton Airport is there will be an Olympic ‘pod’ answer passenger questions, expecting an increase in in place, which will be manned as well as around 300 Greater executive traffic of 32 aircraft by Olympic ambassadors who 02 London Ambassadors, movements daily, in addition will be on hand to provide and a ‘Travel Hub’ on the to the 80 executive traffic information about London airport’s website will give and the Olympic Games. The passengers real-time route airport will also welcome several of the main Olympic venues day. We are expecting some planning advice as they travel hundred athletes, mainly from makes it a uniquely convenient extra traffic over the period and to and from the airport. Switzerland, Liechtenstein and gateway to the Games, as well as we’ve ensured that we are fully Team GB as they pass through to London itself. He said: “Three staffed to manage the peaks “Over the past two-and- the facility, and will be putting its miles away from the Olympic associated with the Games. a-half years we have been support behind LCY-sponsored Park, two miles from the North That being said, we also have a modernising and upgrading high jumper – and Irish Athlete Greenwich Arena and less than loyal, regular customer base to the airport through a £1.2 of the Year – Deirdre Ryan. a mile from ExCeL – LCY could cater for, and for them it will be billion investment programme not be closer to the action and business as usual – a 20-minute to transform the passengers’ London City Airport CEO Declan it would be perfectly possible check-in time from door to gate experience of the airport,” Collier believes the airport’s for ticketholders from overseas and a 10-minute arrival time explained Richard Townsend, 01 prime location in the middle to fly in and out on the same from wheels-down to taxi rank.”

01 02 London City Airport is sponsoring Olympic gold medallist Sally Gunnell Olympic high jumper Deirdre Ryan, who joined the celebrations to mark the is the current Irish Athlete of the Year. official opening of easyJet’s base at London Southend Airport. p.19 www.aoa.org.uk The Airport Operator Summer 2012 London airports ready for the Games

Regional impact Anyone flying to or from London for all, including our existing with the 2012 Olympic Games Games, we have also designed As well as the major London Southend Airport during the and potential clients.” starting later this month.” extra controlled airspace in the airports, the Olympics will Olympics can make use of a south east of England – already also impact on a number direct service from the airport In time for the Olympics, Airspace strategy one of the most complex areas of of regional airports. Having railway station to Stratford, London Oxford Airport has It is not only the airports that airspace anywhere in the world.” completed the first phase of a the venue of the Olympic Park, also completed a significant have been making detailed major redevelopment project, which takes just 44 minutes. radar upgrade. Combined with plans for the Olympic period. As Throughout the duration of including the construction of A new 129-room Holiday Inn further systems upgrades, the main air navigation service the sporting showpiece, NATS a new terminal, railway station airport hotel will also be opened the airport has invested £4.5 provider in the UK, NATS has will liaise and provide advice and comprehensive airfield in time for the Games, while million in communications also been working on a detailed to organisations across the upgrades, London Southend dedicated ambassadors will be equipment and the primary and strategy, which makes provisions aviation industry to ensure a Airport is fully prepared present in the terminal building secondary surveillance radar for an additional 4,000 flights in coordinated approach to a safe to handle any additional throughout the event to welcome system enables more transits UK airspace during the Games. and efficient operation, including Olympic-related traffic. passengers and provide advice. through local airspace, as well the NATS Air Traffic Incident as increasing the throughput of Paul Haskins, general manager Crisis and Communications Cell. “The Olympics provides a great Cambridge Airport is also IFR (Instrument Flight Rules) terminal control, NATS, explained: opportunity,” said Alastair prepared for an increase in activity. The system has been “We have been planning for the Following a lengthy planning Welch, airport managing traffic and is predicting an supplied by Thales UK under the Games for four years, testing process, the time has almost director. “We want to showcase additional 1,000 movements. In project management of NATS. systems, liaising with partner arrived for the industry to prove the airport and make the order to cater for this expected bodies such as the Civil Aviation that it is capable of handling most of any benefits that the increase, Cambridge Airport Mike Sparrow, airport manager Authority, the Department for the increased demand that will Olympics bring, but we also will be manned 24 hours a at London Oxford Airport, Transport and the Ministry of be brought about by London’s want to give our repeat traffic day during the Games. said: “This major investment Defence. We have also spoken hosting of the Olympic Games. – the customers who use the demonstrates our owner’s to airlines and airports and been While there can be no doubting airport on a regular basis – the Archie Garden, airport commitment to the future out to talk to private flying clubs the level of effort that has gone best experience we can. The director, said: “Our Olympics of London Oxford Airport throughout the south east of into preparing for the arrival of schedule will be busy and while preparation project started by selecting market-leading England, and we have spoken an additional 500,000 visitors we’re not expecting the airlines 18 months ago and we are technology in this field. The to the business jet community. from overseas, UK airports to launch more services for the actively engaged with working completion of the project must now ensure that each and Games, we are ready for the with the authorities, as well as is particularly timely as we “In order that we can continue to every one of these passengers is increase in scheduled traffic and lobbying to ensure that the anticipate a considerable safely manage aircraft during the provided with the best possible business flights if necessary.” Olympics is a great success increase in demand for capacity peak demands of the Olympic first and last impression.

03 Collier: “We are expecting some extra traffic over the period and we’ve ensured that we are fully staffed to manage the peaks associated with the Games.” Confirmed 2012 exhibitors include: Eagle Airfield Equipment Ltd ...... 1 SARSYS ...... 17 ASI Solutions plc ...... 2 Noise Communication Solutions Ltd (NCS) ...... 20 Met Office ...... 3 Colas ...... 21 Siemens Airports ...... 5 & 31 Raytheon UK ...... 24 Vaculex...... 6 Gatwick Airport ...... 25 Rockshore Ltd ...... 7 Airlock Aviation Ltd ...... 26 Roadgrip Ltd ...... 9 Inviron Limited ...... 28 Vanderlande Industries UK Ltd ...... 10 & 15 Thales ATM ...... 11 VAISALA ...... 29 Eurosigns (UK) Ltd ...... 12 LNT Solutions ...... 30 ACS BPS Limited ...... 14 AviaVox ...... 32 SELEX Systems Integration / VEGA ...... 16 Route Shop/ anna.aero ...... 33 & 34

Correct as of 14/07/2012 CONFERENCEIn partnership with: 1 2 3 4 5 31 CATERING PROGRAMME 6m2 6m2 6m2 6m2 6m2 6m2

*Invited MONDAY 22nd OCTOBER The AOA Conference and Exhibition is the pre-eminent 6 7 8 9 10 CATERING 10.30..... Welcomes & Introductions – Ed Anderson, AOA Chairman annual event for the British Airports industry and we 9m2 9m2 9m2 9m2 6m2 10.45 ..... Keynote Address – Justine Greening MP, have already secured an extremely impressive line-up Secretary of State for Transport of high profile and industry leading speakers. 11 12 13 14 15 11.15 ...... Session 1 – Sustainable Framework 2 2 2 2 2

9m 9m 9m 9m 6m CATERING ...... for UK Aviation TUESDAY 23rd OCTOBER 34 6m2 Neil Bentley, Deputy Director General, CBI 09.15 ..... Keynote Address – To be confirmed 32 Matthew Gorman, Chair Sustainable Aviation CONFERENCE 6m2 Chris Tarry, Aviation Economist 09.45 . Session 4 – Connecting with STAGE 33 Glyn Jones, Managing Director, London Luton Airport 6m2 Emerging Markets 16 17 18 19 20 12.30 ..... Lunch 9m2 9m2 9m2 9m2 6m2 Paul Kehoe, CEO Birmingham International Airport , Commercial Director BAA 13.30 ..... Keynote Address – Maria Eagle MP, John Holland-Kaye

Shadow Secretary of State for Transport* Paul Griffiths, CEO Dubai Airports 21 22 23 24 25 CATERING 11.00 ..... Coffee break 9m2 9m2 9m2 9m2 6m2 14.00 .. Session 2 – Promoting Regional ...... Development 11.30 ...... Keynote Address – Emer Timmons, President British Telecom Global Services Sir Richard Leese, Leader Manchester City Council Jim French, Chairman and Chief Executive Flybe Robert Sinclair, MD Bristol Airport 12.00 .. Session 5 – Industry Leaders 26 27 28 29 30 CATERING Question Time 6m2 6m2 6m2 6m2 6m2 15.15 ...... Tea Break Keith Williams, Chief Executive BA Correct as of 14/07/2012 15.45 ..... Keynote Address – To be confirmed Tim Clark, President Emirates Airline David Laws, Chief Executive, Newcastle International Airport 6m² ...... £3,115 Full shell scheme stand includes: 16.15 .... Session 3 – Better Airports Andrew Haines, Chief Executive CAA Charlie Cornish, Group Chief Executive, Manchester • Spot lights Iain Osborne, Group Director Regulatory Policy, CAA Airports Group Michael Cawley, Deputy Chief Executive & Richard Deakin, CEO, NATS 9m² ...... £3,775 • Fascia sign Chief Operating Officer, Ryanair • Power supply Rochelle Turner, Head of Research, WHICH? Travel 13.15 ...... Close – Ed Anderson, AOA Chairman • Carpet William McGillivray, Product Development Director, Gatwick Airport 12m² ...... £4,930 • Exhibitor news profile for each exhibiting company in the events official magazine – the Autumn/Conference In partnership with: 17.30 ..... Close and Exhibition issue of the Airport Operator 15m² ...... £6,190 • Delegate Passes – Full access to the 20.00 ... Conference black tie dinner and AOA Annual Awards Conference, black tie Dinner and the Annual *invited 18m² ...... £7,345 Awards Ceremony for two people

AOA Annual Conference To reserve your stand and for more information, please contact: & Exhibition 2012 Incorporates Conference James Nixon on 01293 783 851 or email [email protected] 22-23 October 2012 Conference Dinner Moderator The London Hilton & AOA Awards 2012 Andrew Neil To register as a delegate, please contact: Metropole Rachel Dorban on 020 7340 0990 or email [email protected]

aoa-conf-2012-advert-DPS.indd 2-3 25/07/2012 08:55 Confirmed 2012 exhibitors include: Eagle Airfield Equipment Ltd ...... 1 SARSYS ...... 17 ASI Solutions plc ...... 2 Noise Communication Solutions Ltd (NCS) ...... 20 Met Office ...... 3 Colas ...... 21 Siemens Airports ...... 5 & 31 Raytheon UK ...... 24 Vaculex...... 6 Gatwick Airport ...... 25 Rockshore Ltd ...... 7 Airlock Aviation Ltd ...... 26 Roadgrip Ltd ...... 9 Inviron Limited ...... 28 Vanderlande Industries UK Ltd ...... 10 & 15 Thales ATM ...... 11 VAISALA ...... 29 Eurosigns (UK) Ltd ...... 12 LNT Solutions ...... 30 ACS BPS Limited ...... 14 AviaVox ...... 32 SELEX Systems Integration / VEGA ...... 16 Route Shop/ anna.aero ...... 33 & 34

Correct as of 14/07/2012 CONFERENCEIn partnership with: 1 2 3 4 5 31 CATERING PROGRAMME 6m2 6m2 6m2 6m2 6m2 6m2

aoa-conf-2012-advert-DPS.indd 2-3 25/07/2012 08:55 p.22 The Airport Operator www.aoa.org.uk Summer 2012

With over 80 weekly flights, 70 from anchor airline easyJet, now operating from the state-of-the-art passenger terminal, London Southend Airport is firmly established as a key regional airport and a gateway to London. As preparations continue for Phase 2 of the development, Ryan Ghee met with Alastair Welch, airport managing director, and Jonathan Rayner, head of

01 business development. London Southend prepares for further development

While major airports in the Airport has already received opened last summer and offers a south east of the UK approval from Rochford Council link to the City of London in just continue to be restricted by to extend the terminal. The 53 minutes, as well as a service government policy on extension will allow for the to Stratford – the venue for expansion, London Southend introduction of more check-in the London 2012 Olympic and Airport is thriving. Having desks and security screening Paralympic Games – which takes celebrated the operational lanes, an enlarged departure just 44 minutes. “The railway opening of the new 3,600sqm lounge, a bigger arrivals area and station is transformational terminal in February, it is now a wider selection of retail and because it turns London embarking on a plan to double food & beverage (F&B) facilities. Southend from a local airport, the terminal’s size as part of an into an airport that serves the ambition to maintain excellent “The development of the airport catchment of London,” Welch customer service as throughput has genuine support from said. A new 4-star, 129-room grows towards the 2 million the local community,” Welch Holiday Inn airport hotel will also passenger milestone, which the continued. “There is a highly be completed this summer. airport is targeting by 2020. collaborative approach between 02 the airport, the council and the The increase in traffic has The extraordinary increase residents and we all take account also necessitated significant in traffic is encapsulated by of one another’s concerns.” investment in the airfield to the fact that in April alone, the two services that are regular flights,” Welch stated. ensure operational safety. A the airport handled 41,000 operated by Aer Arann on “There’s always more to London catchment recently completed runway passengers, compared to behalf of Aer Lingus. do and as the airport gets The construction of the new extension has taken the total a total of 47,000 in 2011 busier, we need to make sure terminal and its forthcoming pavement length to almost as a whole. The figure for “We’re really pleased with the the passenger experience expansion is just one 2,000m and last year, as part April was buoyed by the way the building programme gets better and better.” significant aspect of the overall of Phase 1 of the project, a opening of the new easyJet has gone and now the redevelopment of London new air traffic control tower base, which now accounts operational phase is also To ensure that the facilities do Southend Airport. A new railway became operational. The control for 11 services at London going very well with both Aer not become an obstruction to station – located just 100 paces tower was equipped with Southend, complementing Lingus and easyJet operating future growth, London Southend from the terminal building – state-of-the-art systems, with

01 02 The 3,600sqm terminal became London Southend Airport has already operational in February and is a vital received approval from Rochford part of London Southend Airport’s Council to extend the new terminal. ambition to achieve annual throughput “We’re aiming for 1 million passengers of 2 million passengers by 2020. by 2014/15 and we’re on target to meet that,” Welch explained. HOPEFULLY YOU WON’ T HAVE NOTICED OUR WORK AT SOUTHEND AIRPORT

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specialist avionics installation had to work closely with the and commissioning completed airport to ensure that the by Systems Interface. “During site was completely safe at the first phase of the works, all times. Gurney continued: we were involved in the interior “There was a lot of pressure in design of the tower, which was terms of the deadline because very helpful,” said Paul Gurney, everything had to be ready operations director, Systems and completely operational in Interface. “We had input on the advance of easyJet starting size of the equipment rooms and operations at the airport in April. where the equipment should be Although it was a relatively located within the building and quiet airport at the time, there this helped us to prepare the were so many safety issues tower for any future upgrades as that had to be considered and well. The key thing was that the everything had to be done in avionics equipment we installed close liaison with the airport and suited London Southend the other contractors working Airport for their operations on the runway extension. now and also for the future. Having said that, everything The air traffic control tower was carried out as planned should now be future-proofed and we delivered the project for a period of 10-15 years.” within the set timeframe.”

The second phase was also Brand values 04 awarded to Systems Interface. As the airport is owned by the The company installed two Stobart Group, Rayner explained new Instrument Landing that London Southend aims to led to the development of the Systems, Distance Measuring promote the attributes that are Stobart Airport Shopping brand, Equipment, an Instrument synonymous with the Stobart which is present in the Departure Runway Visual Range package name and one of these is to Lounge. An airside WHSmith Capita Symonds at and a complete CAT I Airfield provide the best possible level store is also present, as is the Ground Lighting system. of service to its customers. One exclusive Arnold & Forbes F&B London Southend of the key areas of focus has brand, which is operated by With the work on the airfield been the development of a retail London-based Searcys and The Pavement team at Capita Symonds has been delivering a range being carried out in a live and F&B proposition that will can be found both airside and of in-house design services to Stobart Developments Ltd in support of environment, Systems Interface satisfy all passengers and this landside. Passengers also have London Southend Airport’s 300-metre runway extension and runway resurfacing. Building on Capita Symonds’ previous experience at Jersey Airport, the runway at London Southend was the first in the UK to be designed and constructed using an ungrooved ‘BBA’ surface course. As well as providing pavement design services, extensive Airfield Ground Lighting (AGL) layout design was also required for the relocation of the runway thresholds, new approach lighting and associated AGL infrastructure.

Capita Symonds also provided design compliance and technical support to the airport and to Stobart Developments in the preparation of the documentation required by the CAA under CAP791.

The airport’s development has resulted in the requirement for a review of the whole airfield drainage system along with the development of a strategy to address the increased use of de-icing chemicals on the airfield. Capita Symonds is working closely with both Stobart Developments and the airport to develop and implement a practical strategy acceptable to the Environment Agency.

The project also included the diversion of a public road and associated services to the south of the site, and Capita Symonds provided Civil Engineering and Highway Design services for this road, while the Capita Symonds Rail team provided specialist support for the design of the required services crossing 03 under the railway, including liaison with Network Rail.

03 04 April 2012: Alastair Welch, London Rayner: “If the existing routes continue to Southend Airport managing director, perform how they have been, this airport and Catherine Lynn, group commercial has a great future to look forward to.” director, easyJet, lead the celebrations at the launch of the low-cost airline’s London Southend base. Capita Symonds is pleased to have provided aviation and civil engineering design services to Stobart for the London Southend Airport runway resurfacing and extension and for the associated road diversion.

Develop Design Deliver Management consultancy Terminal / building design Project management Feasibility planning Infrastructure design Construction management Masterplanning Civil & structural engineering Supply chain solutions Environmental Pavement engineering Asset review Due diligence Airfield lighting design Network technology Security IT Systems / communications Operational readiness

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The centre-hinged frangible masts Frangible make maintenance work easier as one person can lower or raise masts from them in just a few minutes. Contarnex

London Southend Airport chose Contarnex to supply Exel-CEL frangible masts/poles for the refurbishment of the runway 06/24 approaches.

The height of the masts ranges from 6.5m to 30m and the taller masts are all centre- hinged, making maintenance work easier as one person can lower or raise them in a few minutes and in complete safety.

The masts supplied to London Southend Airport were delivered in ‘aviation yellow’, but a number of other colours are also available.

access to an airside Lakers bar, in addition to the upgraded Stobart Business Lounge, which offers comfortable seating areas, workstations and iPads.

Elsewhere, an effort has been made to add a sense of light- heartedness to the airport experience. For example, as with each of the famous Eddie Stobart lorries, all of the baggage carts have their own name and carry the slogan: ‘Eddie Stobart delivering your baggage’.

Rayner said: “We’ve tried to introduce some fun and theatre to the airport experience for the passenger. It makes it a more enjoyable working environment for staff and the passengers also have more fun.”

Long-term vision With the London Olympic and Paralympic Games now just a matter of weeks away, London Southend Airport has an ideal 06

05 06 The Stobart Airport Shopping brand Welch: “The railway station is has been developed specifically for transformational because it turns London Southend Airport and is London Southend from a local located in the Departure Lounge airport, into an airport that serves alongside WHSmith and the exclusive the catchment of London.” Arnold & Forbes F&B brand. p.27 www.aoa.org.uk The Airport Operator Summer 2012

opportunity to showcase its new Southend Airport vision is very sure that we have a really facilities, but Rayner explained much long-term and the focus is good first summer,” Rayner that the “priority is to make now on exploring further route said. “However, we’re also sure we give the best possible development opportunities to talking to other carriers about Success for Robson service to those passengers complement the forthcoming opportunities with them in the who use the airport, whether Phase 2 expansion. short and long-term. We already The first half of 2012 saw Robson hand over the completed for the Olympics or not”. have a service to Belfast twice baggage handling system at London Southend Airport, after a “Our initial focus this year is a day, but we’re looking at successful design and build, which met all deadlines and budgets. Also, whereas the Games last on the services we started this opportunities both for mainland for just a few weeks, the London spring and we want to make UK and to Germany, France The Robson System includes six check-in desks with the check and Italy. Having said that, as weigh and labelling facilities, with an Out of Gauge conveyor far as we’re concerned, the route map is looking pretty rosy providing the capability to handle the oversize or irregular for a first year of operation. If shaped passenger luggage. Each line is security scanned by the existing routes continue an X-ray scanner ensuring passenger safety and security. to perform how they have been, this airport has a great A 32-metre baggage ‘make up’ carousel provides the baggage future to look forward to.” handlers an ergonomic method of transferring the baggage to the trolleys for loading to the aircraft. The carousel is similar to In terms of the ambition to the arrivals carousel that passengers will be more familiar with achieve 2 million passengers 07 as they re-enter the airport from disembarking the aircraft. by 2020, Welch explained London Southend Airport Airport baggage handling has been a core industry for Robson is very much on target to achieve it, adding: “We’re also for nearly 40 years. The Robson Airport team provides airport aiming for 1 million passengers security improvements, major expansions and passenger by 2014/15 and we’re on terminal refurbishments and has recently received orders and target to meet that too.” contracts spanning as far as Bangladesh and Saint Helena.

RPS’ design expertise

London Southend Airport’s new state-of-the-art terminal building was designed by RPS Architects and Engineers and provides passengers with a hassle-free experience, transforming the airport into a modern and thriving local regional airport.

The facility ensures the best possible passenger experience through minimum walking distances and waiting times at security. Other design considerations include clarity and simplicity, with easy wayfinding and sense of space, coupled with high levels of passenger comfort.

The new terminal was designed and built using the latest Building Information Modeling (BIM) technology and includes specialist mechanical and electrical works. The terminal, which has been designed for possible future expansion, has a curved roof allowing for a recessed plant deck over a central first floor, to house two-storey arrival and departure concourses running the length of the building.

Airside related works included the construction of a new terminal apron to accommodate five new aircraft stands, taxiway and associated drainage. Other airside works included the production of employer’s requirements for new hangar facilities for business aviation.

Landside related works included the design and construction of long The new terminal was designed and built using the latest Building Information and short stay car parks. The project was awarded a BREEAM level Modeling (BIM) technology and includes rating of ‘Very Good’ at the design stage and approximately 85% specialist mechanical and electrical works. of the value of the work was placed with local companies.

07 Systems Interface was responsible for the design, installation and commissioning of the avionics equipment in the new air traffic control tower. p.28 The Airport Operator www.aoa.org.uk Summer 2012 Realising the benefits of social media

Airports across the UK are increasingly using social media as a communication and customer service tool to convey important information to passengers in real-time. Ryan Ghee reports.

Emails and call centres may well be the traditional means of customer service, but the rapid rise of social media has provided a new channel of communication, which is proving to be beneficial for both airports and passengers. The instant nature of websites such as Facebook and Twitter has made it easier than ever for passengers to submit a comment or enquiry to an airport, which can then reply in a matter of seconds.

“You can respond to a Tweet or Facebook post instantly, as well as acknowledge a comment that is neither positive nor negative,” explained Jo Lloyd, marketing director, Birmingham Airport, which has almost 10,000 followers on Twitter. “Just by simply engaging with that person and making them feel

valued, you can strengthen the 01 bond they have with your brand. More traditional methods of customer service, such as email or call centres, do not allow you Jo Lloyd: “Just by to kick-start a debate or share simply engaging with a photo spontaneously, unlike that person and making social media. You can be more creative, relevant and specific them feel valued, you to what is happening in your can strengthen the bond organisation at any given time.” they have with your brand. More traditional Gatwick Airport provides another example of an airport methods of customer that has embraced social media service, such as email to great effect. Its Twitter feed or call centres, do not in particular is proving to be popular amongst passengers – it allow you to kick-start has in excess of 32,000 followers a debate or share a – and the airport also uses the photo spontaneously, #askgatwick hashtag for specific campaigns, such as the recent 02 unlike social media.”

01 02 Armstrong: “Twitter really comes Lloyd: “In a competitive industry, it is into its own during a crisis where important that the airport utilises all real-time information is key.” of the tools it has available to generate income, including through social media.” ARINC_AirportOperator_July2012.pdf 1 12/07/2012 16:14

self-service, convenience and shorter lines at the airport.

ARINC is revolutionizing the way airports, airlines and travel operators move passengers and baggage to their destinations. We offer unparalleled expertise in shared systems and networking - integrating the entire airport enterprise for check-in and boarding, baggage handling, passenger self-service and more. ARINC’s dedication sets the standard for technologies that speed passenger ow, streamline operations, reduce costs and strengthen security.

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Pegasus One, Pegasus Place, Gatwick Road Crawley, West Sussex, RH10 9AY, UK Tel: +44 1293.641200 . Email: [email protected] p.30 The Airport Operator www.aoa.org.uk Summer 2012

Q&A with CEO Stewart Wingate. around 30 per day – and in the space of just one week, Gatwick’s “Users of our Twitter services Twitter followers nearly doubled. are usually delighted to get a prompt reply to questions Commercial value and it helps build our brand While Twitter provides an ideal and reputation as an open customer service platform, both and responsive company,” Lloyd and Armstrong explained said Mandie Armstrong, that other channels, such as digital communications Facebook, Tumblr and Qype, also manager, Gatwick Airport. have commercial potential. For instance, Gatwick currently uses Crisis management Facebook to host competitions Although the vast majority of and promote special offers in the Tweets directed at Gatwick airport’s shops and restaurants, Airport are basic questions while Birmingham Airport or comments, the airport has recently trialled a Facebook- found that Twitter can play a based competition aimed at vital role in managing disruption increasing its number of fans during a crisis situation. and capturing information for marketing purposes. Armstrong continued: “Twitter really comes into its own “A large part of the airport’s during a crisis where real-time social media strategy going information is key. During the forward is to develop strong ash cloud incident and the snow, partnerships with other we experienced a huge rise in brands, including airlines, the volume of followers and commercial outlets and other Tweets during that period.” services,” Lloyd explained. “In a competitive industry, it During last winter’s snow-related is important that the airport disruption, Gatwick Airport utilises all of the tools it has posted 350 Tweets covering a available to generate income, wide range of topics including including through social media.” flight information, weather updates, onward travel advice, This commercial potential, and parking arrangements. allied with the customer service Around 80 questions an benefits, makes social media hour were also received – in a win-win platform for the 03 comparison to the average of airport and passenger alike.

Aside from kiosks, ARINC also offers a variety of other technologies to improve passenger ARINC’s self-service innovation processing, including cloud-based products, mobile devices and the Multi-channel suite. The latter allows a variety of services to be delivered to multiple devices over the cloud, All airports are faced with the challenge of combating rising costs without compromising including ExpressCheck, which offers airport check-in via a simple graphical interface operational efficiency. ARINC has a great deal of expertise in this area and the using a standard web browser, and the ExpressDrop common bag drop solution. The company has recently supplied major airports such as Heathrow, Gatwick, Doha and Multi-channel suite also incorporates miFlight mobile check-in and miFlight Web, Las Vegas McCarran’s new T3 with the latest state-of-the-art self-service kiosks. which is a web-based check-in application that can be used by any airline.

Although an increasing number of passengers are now making use of Chapman said: “These products allow the passenger the option of being processed wherever it smartphones to check-in and retrieve their boarding pass, ARINC has ensured is most convenient for them, on mobiles, a standard check-in desk, kiosk etc. Where possible, that the kiosk continues to add value by adding innovative functions, such as these applications will be integrated with biometric data collection to allow the passenger the option for passengers to print and attach their own baggage tags. to pass through all stages of the airport process simply by using that single biometric.”

“We also see the airlines investing in applications and the introduction As self-service bag drop machines and self-boarding gates become of self-tagging apps has created increased demand,” said Tony Chapman, increasingly common, Chapman explained that ARINC is continuing to senior director, integrated travel solutions, ARINC. develop its applications to support these emerging technologies.

03 Gatwick Airport has integrated the Qype social media platform into its website, allowing customers to share reviews about the airport’s shops and restaurants. p.31 www.aoa.org.uk The Airport Operator Summer 2012

The UK Civil Aviation Authority (CAA) is a founder member of the ICAO Friction Task Force. Paul Fraser- Bennison, Aerodrome Standards Officer, Safety Regulation Group, CAA, provided an update to Ross Falconer. Assessing runway surface friction characteristics

The CAA developed CAP into meaningful figures to help Fraser-Bennison: “Finding a way to report conditions from runway assessments in a common reporting format is a priority.” 683 – The Assessment of aircrew recalculate performance Runway Surface Friction figures when conditions change Characteristics – to flesh out the en route. This remains a high need to maintain adequate grip priority. “Furthermore, finding on wet runways. Central to the a way to report conditions purpose of CAP 683 is the need from runway assessments in a for aerodromes to have a trend common reporting format is a monitoring tool. Data gathered priority. One suggestion under on a regular basis should trigger consideration is to merge the actions to restore levels of grip NOTAM and SNOWTAM and across the full length and width use technology to create and of the runway to help deliver promulgate from the runway adequate braking in wet directly into flight information conditions. “There have been no distribution systems,” explained changes to the procedures set Fraser-Bennison. “Another issue out in the CAP, though a number is how to ensure repeatability of established European CFME and reproducibility of all manufacturers have either CFME to an agreed standard. supplied or are in the process of This is a major challenge due supplying test data sufficient to to a variety of makes and allow their machine to be added designs which use differing to Table 3 in Chapter 4,” data gathering methods.” commented Fraser-Bennison. The science of friction A long held goal is for a way to Commenting on the said that harmonisation may produces. If CFME is used as the numerical values produced translate readings taken from harmonisation of friction not be beneficial in terms of part of a planned maintenance don’t necessarily have to match a runway and convert that standards, Fraser-Bennison the readings each machine programme as a trend monitor, a neighbouring aerodrome’s

BBA success at Southend and Manchester

With a track record of over 25 years in Europe and since 2006 in the UK, two airports – Southend and Manchester – made (Image courtesy of Costain) the decision to use ungrooved BBA during major refurbishment works last year and have benefited from its advantages.

Excellent wet friction characteristics of ungrooved BBA surface course, along with its high stability and performance, mean that the surfacing is now considered as a viable alternative to grooved Marshall Asphalt in the UK. Surface characteristics inherent to BBA negate the need for grooving and a further practical advantage is that BBA can be laid as a binder course, providing enhanced friction and safety during temporary conditions of runway surfacing.

Runway One at Manchester Airport was resurfaced last summer using ungrooved BBA surface course. The material was designed and produced by Colas to meet technical specifications devised by URS, who have worked closely with Colas since 2006 on the evaluation and ongoing performance monitoring of the product to the extent that a comprehensive database of friction performance of both grooved and ungrooved BBA now exists for UK airports. Runway One at Manchester Airport was resurfaced last summer using ungrooved BBA surface course. The material was Close observation and measurement of wet friction were carried out by Colas and designed and produced by Colas to meet Manchester Airport Group during the construction and subsequently in service. technical specifications devised by URS.

The results demonstrated trends where the initial friction values exceeded both the Minimum Friction Level and Maintenance Planning Level with the Design Objective Level exceeded within the first 18 days. This has been followed by gradual value increases with age as the binder coating the aggregate at the surface has been rubbed off by the aircraft trafficking, exposing the microtexture and macrotexture of the surfacing material.

Since completion of the surfacing works, Manchester Airport Group has continued with regular monitoring of friction levels which has confirmed that BBA is providing excellent friction characteristics. p.32 The Airport Operator www.aoa.org.uk Summer 2012

machine. “The variability of and the more tactical use in conditions makes that virtually winter weather. Phase two solutions. Retexturing can also be targeted in impossible, which is why has started and the CAA has KlaruwTex190 localised areas deficient in surface friction. national friction indices are no already contributed to the longer computed,” commented work programme. This has retexturing K190 retexturing is suitable for most structurally Fraser-Bennison. “If build included providing facilities for sound surfaces and can be cyclically repeated as a standards were produced the rapporteur and recovery KlaruwTex190 (K190) controlled mechanical retexturing low-cost solution for skid-resistance maintenance. to ensure all manufacturers of a vast number of files is a proven method for restoring and maintaining skid Proven on runway wearing courses as old as 20+ followed the same criteria, the from the National Archive, resistance levels to ICAO standards on airport runways. years, the process significantly extends runway life reproducibility and repeatability which show how the advent before surface replacement is necessary. It is also of families of machines would of the ‘jet age’ accelerated The process improves friction levels by regenerating effective for removing residual bitumen on newly be improved. A good example the science of friction. the surface texture of worn wearing courses, including installed, ungrooved Marshall Asphalt and SMA to of this is the SAE Standard for asphalts, friction courses, surface dressings, thin bring friction levels to within compliant range. the design and manufacture “Our role as a regulator means surfacings and concrete used on runways and taxiways. of ‘locked wheel devices’ that we have to be even- Using no materials and generating minimal arisings, it used by the US Highways handed across all licensed K190 machines use fully controllable bush hammering is also environmentally friendly. Recent research shows Department. A major obstacle aerodromes. Our audit and technology which can be adjusted to each particular that K190 treatment reduces the ‘Cradle to Laid’ carbon to this would be the need for inspection colleagues do work surface, optimising the retexturing effect and footprint of restoring skid resistance by potentially up to competing manufacturers closely with their allocated minimising the amount of material removed. 90% (compared to a 40mm asphalt thin surfacing). to cooperate on drafting a aerodromes to review records standard; something that of assessment runs and As a mechanical, all-year-round process that does not KlaruwTex190 controlled mechanical retexturing is would be difficult to enforce.” offer clarification on policy if apply fresh materials, there are no cooling, curing or a proven method for restoring and maintaining skid needed,” said Fraser-Bennison. weather delays. Markings and AGL (airfield ground resistance levels to ICAO standards on airport runways. The CAA has a seat on the FTF “Where CFME manufacturers lighting) are unaffected by the process; runways and was a founder member hold a user group meeting, can be opened immediately after treatment. This for phase one. This saw the the CAA always supports offers great flexibility to programme K190 work to publication of ICAO Circular this by attending and giving suit airside operations and minimise disruption. No 329, which reported on the updates on regulatory state of the art and for the first developments. One recent Several machines can be used in echelon to time classified the differing example was a briefing on the treat large areas quickly, effectively, and at a needs for maintenance testing EASA Implementing Rules.” fraction of the cost of conventional replacement

What can measuring friction do for you… a U.S. perspective

While the use of CFMEs has been accepted for measuring rubber build up and runway slipperiness, there continues to be significant debate worldwide about the use of CFME devices to measure runway surface conditions in winter.

if you have a snow problem we have a solution, from service and maintenance through to refurbish of your old machines However, technology developed specifically for use in winter utilising a full size and supply of new and refurbished machines. road tire makes this a viable and effective option. It removes the guesswork and supports the decision making process of the maintenance personnel.

Halliday Technologies (HTI) RT3 friction measurement technology was developed originally for open wheel racing to give a precise mu result of the handling of the racecar in changing track conditions. The technology evolved to roadways for winter use, is accredited by the FAA and used in airport maintenance for rubber removal and winter surface measurement.

The RT3 equipment was designed to be used year-round to measure changes in road and runway surface friction due to alterations in surface contamination; rubber build up, pavement aging, chemical applications, and deteriorating weather conditions including ice, snow and rain. This technology has been rigorously tested by the Swedish, Japanese and several US DOTs in harsh weather conditions.

COntaCt: arthur peake The RT3 equipment does not replace the experienced operator, but is a tool that provides tel: 01492642201/ mob: 07710806139/ fax: 01492641992 an objective, precise and repeatable mu number by which to evaluate performance in email: [email protected] preparing the runway surface. Halliday Technologies has aligned with Eagle Airfield Equipment Ltd for sole distribution for the RT3 equipment in the UK. The RT3 equipment is approved by the FAA and CAA approval is being obtained for use in the UK. eagle airfield equipment limited There are two units designed for runway operation: the RT3 Flight with water system and the RT3 Curve. The RT3 Flight is used for straight line measurement and runway rubber removal, the RT3 Curve for all surfaces including high speed exit ramps.

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EDewhurst A5 advert July 2012.in1 1 16/07/2012 11:08:18 p.34 The Airport Operator www.aoa.org.uk Summer 2012 Birmingham Airport developments to boost Midlands region

It is an exciting time for Birmingham Airport, with encouraging passenger numbers so far this year; figures for June show a +6% increase year-on-year. C Speed’s Meanwhile, construction of the new ATC tower was completed in July and work on a runway extension will begin in June 2013. Paul Kehoe, the airport’s CEO, LightWave updated Ross Falconer on the developments. Radar

C Speed successfully The iconic new ATC tower demonstrated its LightWave Kehoe: “The runway extension scheme has long been talked of as has a planned operational a top transport priority in the West Midlands. It will undoubtedly Radar in a test orchestrated date of early-2013. With boost the fortunes of the region on completion in 2014.” by major UK aviation construction complete, the stakeholders at the Whitelee equipment fit out by NATS has Windfarm in Scotland. now commenced. “This iconic Ultralights were flown tower will bring many new over the wind farm and technologies including EFPS, LightWave Radar successfully Mode-S along with the airspace mitigated the unique clutter proximity warning tool (APW). pattern generated by the At 33m it will give the controllers wind turbines to provide a better view of the airfield, air traffic controllers with above buildings that have been a clean air picture. developed over the last few years and will also allow them to LightWave Radar, a high- see the end of the extended PRF, solid-state primary runway,” said Kehoe. surveillance radar, is specifically designed to work The tower has been an alongside existing primary ambitious project in radar equipment. LightWave construction terms. Having Radar transmits on the been constructed without a The current runway length is flights,” explained Kehoe. “The airport and maximise their S-band frequency to deliver supporting steel frame, it is 2,599m, which restricts the runway extension scheme has ability to reach new long-haul consistent performance even one of the tallest unstayed range of destinations, markets long been talked of as a top destinations. New destinations, in adverse weather conditions. control towers in the UK. and routes that can be served transport priority in the West including Beijing, Shanghai, The tower’s strength and directly from the airport, Midlands. It will undoubtedly Tokyo, Bangkok, Los Angeles, LightWave’s ability to mitigate stability comes instead from resulting in thousands of people boost the fortunes of the region Las Vegas and Johannesburg, turbine clutter means airport a slip form concrete process, each year having to make long on completion in 2014. You will come within direct reach operators who partner which involved the project surface journeys to other UK only need to look at examples and goods and passengers with C Speed need not be team pouring concrete airports outside the Midlands of other regional airports will be able to travel further, concerned about wind farm continuously for 12 days while region. The runway extension around the UK to see how new faster from the Midlands. development nearby. In fact, the cab was prefabricated will pave the way for British routes can have a stimulant negotiations with wind farm offsite and installed. businesses to forge closer links effect on local economies. Not Over the last 10 years, developers on equipment, with distant markets. Additional only will the longer runway Birmingham Airport has invested repair and airspace leasing Runway extension direct flights will provide more enable us to offer longer-haul around £260 million developing costs can make LightWave VolkerFitzpatrick and Colas choice, boost employment and flights to all popular leisure its infrastructure to provide Radar a part of a cost-neutral were announced in March as regional and national trade. destinations, as well as global world-class facilities. “Currently strategy that allows airport the preferred joint venture “For example, the Midlands emerging markets, it will also we handle nine million passengers operators to lead the push in contractors for the runway has attracted more Chinese offer spare capacity for over a year, but we can double this promoting renewable energy. extension at Birmingham Airport, investment than any other 27 million passengers a year.” number today. On completion following a competitive tender part of the UK, and China has of the runway extension scheme process run by Birmingham City recently overtaken Germany Extending the runway at in 2014, we will be able to Council. The estimated start date as the West Midlands’ second- Birmingham Airport goes far accommodate a further 27 million for the runway extension scheme largest business destination. beyond a few hundred metres of passengers and we look forward is June 2013, with an operational This is without a direct link to concrete. The runway extension to the government releasing its date of spring 2014, following full China from Birmingham – just will enable airlines to optimise aviation review consultation later commissioning and flight testing. think of the potential with direct next-generation fleets at the in the year,” concluded Kehoe. Advertisement generated by wind turbines. Using a high pulse WiTh liGhTWAve repetition frequency (PRF), LightWave observes rAdAr from C Speed, the aircraft’s velocity attributes and identifies and differentiates it from the wind turbine, without The piCTure iS depending on less reliable probability modeling. LightWave is configured with a proprietary adaptive beCominG CleArer algorithm set that mitigates the turbine clutter and When the United Kingdom’s major aviation provides air traffic controllers with a clean air picture stakeholders, including the Royal Air Force and over the wind farm. major airport operators, orchestrated a test of wind LightWave operates on S-band frequency, turbine clutter mitigating radar in June 2012, they providing both consistency with existing technology invited only one company – C Speed, an innovative and effective performance in adverse weather designer and manufacturer of state-of-the-art, conditions. When installed alongside an airport’s LightWave Radar at the Whitelee Windfarm in Scotland high-performance radar technology based in existing primary radar equipment, LightWave can Liverpool, New York, U.S.A. This test, the mitigation system now that testing has proven LightWave’s monitor entire regions, even those that include of the Whitelee Windfarm in Scotland, was deemed mitigation capability. The most influential names multiple wind farms. successful as these major aviation stakeholders in worldwide aviation are taking notice of the witnessed live demonstrations of very small radar capabilities of C Speed and its LightWave Radar. A reneWAble enerGy SoluTion cross-section aircraft, ultralights, being flown LightWave’s ability to provide a clear air picture over the wind farm. The Wind Turbine – A unique means airport operators who partner with It was the second recent acknowledgement of CluTTer GenerATor C Speed need not be concerned about wind farm C Speed’s promising LightWave Radar technology, Historically, the development of wind farms that development nearby. In fact, negotiations with wind an S-band solid-state primary surveillance radar produce clean, sustainable energy has been farm developers on equipment, repair and airspace system for wind turbine mitigation. Earlier in 2012, hindered near airports and other radar-monitored leasing costs make LightWave a part of a cost- C Speed was one of three companies selected areas by the inability of radar to correctly neutral strategy that allows airport operators to to participate in a three-week-long test for the differentiate aircraft from wind turbines. These lead the push in promoting renewable energy. U.S. Departments of Energy, Defense, Homeland large structures have parts that move at different LightWave is an affordable solution for wind turbine Security and Transportation. velocities and vary their angle of reflection as the mitigation that allows airports and wind farms to wind direction changes, causing complex clutter C Speed is also testing its LightWave technology coexist. Turn to LightWave, and help the winds patterns on traditional radar displays. throughout the summer at two airports in the United of change blow in. For more information, visit Kingdom. These tests will focus on integrating C Speed developed LightWave specifically for www.lightwaveradar.com. LightWave Radar technology into the airports’ ATM the purpose of deciphering the unique clutter

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106x132mm_FTE_advert_2012.indd 1 25/07/2012 09:50 p.36 The Airport Operator www.aoa.org.uk Summer 2012 Transport Minister opens Newcastle 01 development

The Rt. Hon Theresa Villiers MP, Minister of State for Transport, officially opened Newcastle International’s new terminal development on 5 July. Ross Falconer reports on the development and also the findings of the latest economic impact study, which reinforces the airport’s role as an asset to the region.

Development work began Structures for the design of into the departure lounge. This importance of the airport the importance of Newcastle in October 2011 to create the structure. Hall and Partners enhanced area is equipped with on the regional economy.” Airport to the North East additional space and improve were the Construction Design the latest in security screening region. They also provide a the customer journey through Management Coordinators. technology to ensure that the Councillor Iain Malcolm, Leader clear demonstration of the the airport in a £3.2 million The build was carried out in customers pass though this of South Tyneside Council, and value of the Local Authority investment. The three-storey stages to ensure minimum stage of their journey as swiftly lead of the Local Authority involvement in the airport, terminal extension has created disruption to customers. and comfortably as possible.” Shareholders, added: “The their past support, and future an additional 5,242 sq ft of terminal development opened investment. This is good for security search accommodation. Dave Laws, chief executive Regional economic impact today by the Minister, and the airport itself, and for the The capacity can ultimately of Newcastle International The study by York Aviation the economic impact data communities that each of the provide up to 10 lanes in total to Airport, said: “We hope the found that the airport supports announced, reinforce once more seven authorities serve.” screen hand luggage ahead of improvements to the security 3,200 jobs on site and a further entry into the departure lounge process are making a positive 4,600 across the North East – five more than were in difference to our customers region through indirect and operation. The enhanced area is travelling through the airport. induced effects. The value equipped with the latest in Ensuring that they experience of UK exports shipped via security screening technology to an enjoyable journey is a Newcastle Airport is £173.6 ensure that passengers pass priority for us. We continue million and, of this, a value though this stage of their to invest in the business and, of £150 million is carried on journey as swiftly and in turn, the wider region. The the Emirates service, which comfortably as possible. In extension has delivered an highlights the transformational partnership with the UK Border excellent platform for future effect this route has had. Overall, Agency, the airport’s growth and development.” the combined Gross Value immigration arrivals area has Added (GVA) and journey time been redesigned to provide a Aviation Minister Theresa saving impact of the airport more efficient use of space, Villiers commented: “Regional is £645.7 million per year. enabling an increase in the airports have a vital role to number of presentation desks play supporting local jobs and Laws said: “It’s extremely from four to six. growth. They are also a key important for us to aspect of a national aviation communicate the vital role BAM Construction Limited network that connects our that Newcastle Airport plays in was the main design and country to the world, and the North East. The economic build contractor of the new Newcastle is a fine example. impact study will feed into extension. They engaged the These new improvements the forthcoming government services of local architects will bring real benefits for aviation policy and allow us Space Architecture, Desco passengers – increasing the to continue to make the case for mechanical and electrical number of lanes to screen for regional air services. The design and Waterman hand luggage ahead of entry findings reinforce the critical 02

01 02 Dave Laws, chief executive, Newcastle Aviation Minister Theresa Villiers: “These International Airport: “We hope the new improvements will bring real benefits improvements to the security process for passengers – increasing the number are making a positive difference to our of lanes to screen hand luggage ahead customers travelling through the airport.” of entry into the departure lounge.” p.37 www.aoa.org.uk The Airport Operator Summer 2012

New MD for Klaruw in the UK

Klaruw, the Dutch retexturing and the specialist in pavement mark- surface treatment plant special- ings and traffic safety solutions. ist, has appointed Martin Leech “I am delighted to be join- as managing director of its UK ing Klaruw to work with its direct contracting operation. excellent and highly experienced Leech has over a decade of team in the UK,” said Leech. experience in sales and business “Our sights are on growing the development within the highways business at an exciting time of and airfield industries, working opportunity for the company’s in the UK and internationally. innovative safety solutions, He joins from infrastructure which squarely meet the need for group Colas, where he held the carbon-reducing, cost-effective, position of international sales man- all-year pavement treatments.” ager from 2004, gaining specific ex- Klaruw is a leading innovator of pertise in bitumen-based materials, controlled mechanical retexturing high friction dressings and anti-skid plant designed for any-weather, Aerostat Surveys’ innovative solution can be used to assess whether a proposed wind Leech: “I am delighted to be joining turbine is likely to be ‘visible’ to primary radar. surface treatments. Prior to this, materials-free renewal of pave- Klaruw to work with its excellent and he was sales manager for Prismo, ment surface skid-resistance. highly experienced team in the UK.” position data is then passed down Innovation a fibre-optic cable to the ground, where it is analysed and stored. from As well as providing performance measurements of airfield NCS to Aerostat systems, the system can be used to assess whether a proposed launch new Surveys wind turbine is likely to be ‘visible’ to primary radar. This solution at New start-up business Aerostat information makes it possible to Surveys Ltd has developed an better quantify any impact the AOA Annual innovative solution that can turbine might have on the radar, be used to assess the cover- be it increased clutter, false plots Conference age and performance of airport or shadowing. Furthermore, by radar, navigation and com- making actual measurements, the Noise Communication So- past four years. We will celebrate tions. Whether problem solving munications facilities and airport operator is in a better po- lutions (NCS) is the only our fourth birthday in style by or planning a longer-term strat- accurately quantify the impact sition to decide whether or not a specialist airport noise com- launching a new, ground-break- egy, it is the ‘go-to’ consultancy of proposed wind turbines. proposed structure can be tolerat- munications consultancy in ing product – a world first for the in the aviation sector for all noise The solution uses a small teth- ed, and will have sound evidence Europe, and this year, for the industry – at the conference.” related communications issues. ered helium balloon to make field upon which to make a decision. first time, is exhibiting at the NCS combines high levels of The NCS team has over strength measurements. This bal- Aerostat Surveys’ measure- 2012 AOA Annual Conference skill and experience in the tech- 40 years experience gained loon can be flown to heights of up ment system can also be used to and Exhibition in October. nical aspects of the subject with from working with airports to 500 feet and positions at a pre- measure primary and secondary Vicki Hughes, managing direc- significant practical experience such as Heathrow, Gatwick, cise point-in-space, and the signal radar antenna patterns, and iden- tor, said: “We are very proud to in the management and delivery Stansted, Luton, Jersey, being measured and real-time tify objects causing reflections. have achieved so much over the of vital stakeholder communica- Bristol and Biggin Hill.

Rockshore supports Three tries, where CIOs are now finding that their organisation’s IT strat- Heathrow A-CDM connecting egy often goes beyond the scope of their experience. By combining implementation technologies the forces of the three companies, Affini offers a wealth of IT Following a successful trial tion (DPI) and Flight Update A new company – Affini – brings infrastructure and communica- period, supported by Rockshore Messages (FUM) with the together C&C, AirRadio and tions expertise, across both fixed and partner NATS, London European ATM Network. Red-M to help CIOs meet the and wireless domains. Affini is all Heathrow has become the fifth Sharing dynamic and highly accu- challenge of convergent infra- ogy Consulting, managed services about connecting technology for airport in the world to imple- rate data with the European ATM structures and technologies. provider AirRadio and wireless our clients. We integrate systems ment Airport Collaborative network is essential in improv- Affini unites the impeccable and mobility experts Red-M. and platforms, we link devices to Decision Making (A-CDM). ing network predictability and credentials of three innovative, Jason Colombo, Affini Manag- systems, and we optimise com- From 30 May, Heathrow has reducing delays – of particular trusted and well established IT, ing Director acknowledges “our munications between employees been fully operational in the relevance as the Olympics are ex- mobile and wireless players; businesses are seeing unprec- to maximise performance and automatic data exchange of pected to bring thousands of extra IT strategy and professional edented levels of change within efficiency from technology solu- Departure Planning Informa- flights into London next month. services specialist C&C Technol- the IT, mobile and wireless indus- tions deployed across a business.” p.38 The Airport Operator www.aoa.org.uk Summer 2012

Transport Secretary opens Lafarge Bristol development AxoCompave

The Rt Hon Justine Green- diesel units in order to reduce Lafarge AxoCompave is a ing MP, Secretary of State for noise levels for local residents. durable, cost-effective binder Transport, officially opened the Developments will also include and surface course single layer first phase of Bristol Airport’s the extension of the terminal solution. The material has nu- development plans on 22 June. building to almost double its size, merous benefits including fast, The plans will ultimately en- a new public transport inter- efficient construction and repair; able the airport to handle 10 change, further aircraft parking construction cost savings and million passengers per year. stands, and an on-site hotel. material efficiency benefits giving This first phase has seen the Greening said: “Regional air- time savings of up to 50%. It is completion of three new aircraft ports such as Bristol have a vital ideal for car parks, access roads stands – the first of more than role to play in the life and success and footways. The innovative 30 separate projects that will of our country, providing the material is laid as a single layer enable growth over the next connections, jobs and infrastruc- rather than the traditional two- decade. The new stands are key ture we need to drive economic layer construction. The material Bristol Airport has completed three new aircraft stands – the first of more to increasing capacity for more growth. The work I have seen than 30 separate projects that will enable growth over the next decade. has successfully been used on the aircraft to operate from Bristol. at Bristol will stand the airport long-term car park at Stansted Each stand has a fixed electrical in good stead to serve the needs facilities are also underway, search area already in place Airport in 2009, where the airport ground power source, and strict of regional passengers and busi- with an additional immigration to increase the efficiency of boasts the biggest open-air car rules govern the use of aircraft nesses for many years to come.” facility opening this summer these essential processes and park of any European airport. auxiliary power units and mobile Improvements to existing and an expanded security reduce queues at peak times. Lafarge Contracting has the capabilities to supply and lay this material on any scheme that you may have, as well Bournemouth commented: “We are delighted as any runway resurfacing to be recognised for our efforts. opportunities that exist. achieves Implementing ISO 14001 has been a significant undertak- ISO 14001 ing but we firmly believe that the benefits are substantial. Bournemouth Airport has achieved Throughout our redevelopment New London registration to ISO 14001. In order programme we have introduced to achieve the certification, the a wide number of measures to link from airport had to demonstrate its com- improve energy efficiency and we mitment to conducting business are fully committed to continu- Isle of Man in an environmentally responsible ally improving our environmental way – both in the short and long- performance in the future.” British Airways has launched term. This included displaying that services between the Isle of Man the organisation has initiatives in and London City Airport. From place to minimise waste, recycle Bournemouth Airport’s Ray Coggins, environment manager (left) 25 June, there are three flights materials, reduce the risk of pol- and Mike Twomey, technical services director (centre) receive the each weekday, plus one on lution and be energy efficient. prestigious ISO 14001 certificate from Graham Walford of SGS UK Saturdays and two on Sundays. Mike Twomey, head of technical The service gives customers easy services at Bournemouth Airport, Ltd who carried out the assessment. access to the commercial centre of London and allows them to connect with 22 British Airways destinations served from the Docklands airport, including Euro Group UK partners with Arconas Frankfurt, Zurich and New York. Luke Hayhoe, British Airways Euro Group UK is proud to facturer of exceptional furniture and finished in the UK; projects general manager commercial, announce a brand new busi- for high-traffic public spaces. will be installed using an exist- said: “Our schedule means ness relationship, as the sole UK Arconas defines what high ing network of professional UK that customers can enjoy a Distributor for Arconas Corpo- design and high performance are installers; service and mainte- full business day with con- ration of Canada. Arconas is all about. It builds public seating nance work can be carried out veniently timed flights direct recognised around the world as that is stunning, comfortable and quickly and efficiently with spare to the heart of the capital a leading designer and manu- durable – and builds it with a parts stock held in the UK; and provides Surveyors, AutoCAD or they can easily connect commitment to excellence and Euro Group, the UK’s leading facilities, project managers, ability with our onward services.” environmental stewardship. supplier and installer of fixed to work as Principal Contractors Isle of Man Airport Director The partnership offers the fol- auditorium seating, to Odeon and to CDM level, an 18,000sq ft Ann Reynolds heralded the lowing added values: Products Vue cinemas already has an excel- warehouse, offices and showroom service as “a vital business will be upholstered, assembled lent support team in place that based just outside London. link to the City of London”. The power to connect

Affini. A new arrival is challenging the way we use IT and communications to connect people to help them work more effectively. Making sense of the ever-changing and increasingly complex world of radio, wireless and IT integration. Connecting devices to systems and platforms across fixed and wireless domains to improve the way specialist industries like the aviation sector perform. We’re uniting the impeccable credentials of three innovative, trusted and well established IT, mobile and wireless players. They are AirRadio. C&C Technology. And Red-M. Together, they allow you to genuinely empower and inspire your people. Boosting productivity and innovation. Want to really embrace the full power of connectivity? Discover how by visiting www.affini.co.uk/aoa and get connected to our industry leading whitepapers. Time for a Reality Check-in

With you in the air, on the ground and through the airport.

The constantly increasing threat to the aviation industry posed by cyber crime/attack is a pressing concern that demands immediate attention.

As one of the UK's leading cyber security specialists, SELEX Systems Integration delivers high level information security services including protective monitoring of information and communication networks. We offer independent advice and can tailor solutions for protecting airport information technology systems from cyber threats.