Domestic Usa Routing Guide

DOMESTIC USA ROUTING GUIDE

UPDATED: AUGUST 12, 2021

SECTION 1: INTRODUCTION ...... 4 How to Get Started ...... 4 Shipping Guidelines...... 4 Small Package Shipments ...... 5 Collect/Prepaid Shipments ...... 5 Shipping Timeframes (Ship Windows) ...... 5 International Shipments ...... 6 Shipment Destinations ...... 6 SECTION 2: SHIPMENT PREPARATION ...... 7 General Rules ...... 7 PO Verification ...... 7 Nordstrom Order Verification System (NOVS) ...... 7 Maximum Shipment Weight Limits ...... 8 Carton Dimensions Required on Surface and Air Shipments ...... 8 Volume Load Shipments ...... 8 Declaration of Value ...... 8 How to Provide a Unique Bill of Lading Number for an EDI 856 ASN ...... 10 Bill of Lading Preparation ...... 10 SECTION 3: SPECIAL HANDLING ...... 11 Shipments Requiring Special Handling ...... 11 Hazardous Materials...... 11 Designer Apparel ...... 11 Customer Owned Goods Repair Claims ...... 12 Furniture and Residential Shipments ...... 12 Gourmet Foods ...... 12 Jewelry and Watch Shipping Procedures ...... 12 SECTION 4: FREIGHT INVOICING AND INQUIRIES ...... 17 Freight Invoicing and Re-Billing ...... 17 Refusals and Related Charges ...... 18 SECTION 5: MISCELLANEOUS INFORMATION ...... 19 Shipping Guidelines from U.S. Mainland to Hawaii ...... 19 SCAC Codes ...... 19 Expense Offset Policies ...... 19 Freight Agreement Codes/Descriptions ...... 20 Freight Chargeback Code Descriptions ...... 20 SECTION 6: CARRIER PAGES ...... 21 BTX Global Logistics ...... 21 CTE – TC Transportation ...... 23 CTE – California Transport Enterprises ...... 25 Estes Express Lines – Direct to DC, bypass Gilbert only ...... 27 Estes Express to Gilbert ...... 28 Gilbert ...... 30 NorCon, LTD...... 32 OAK Harbor Freight ...... 34 UPS Freight - LTL...... 35 UPS Small Package ...... 36 XPO Logistics ...... 38 XPO Logistics to Gilbert ...... 39 SECTION 7: ORIGIN STATE PAGES ...... 41 ALABAMA (AL) ...... 41 ALASKA (AK) ...... 43 ARIZONA (AZ) ...... 44 ARKANSAS (AR) ...... 45 CALIFORNIA (CA): Los Angeles Metro Area Zip Code Prefixes 900-918 ...... 47 CALIFORNIA (CA): Northern California Zip Code Prefixes 939, 956-969 ...... 48 CALIFORNIA (CA): San Francisco Metro Area Zip Code Prefixes 940-955 ...... 49 CALIFORNIA (CA): Southern California Zip Code Prefixes 919- 938 ...... 50 COLORADO (CO) ...... 51 CONNECTICUT (CT) ...... 52 DELAWARE (DE) ...... 53 DISTRICT OF COLUMBIA (DC) ...... 54 FLORIDA (FL) ...... 56

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GEORGIA (GA) ...... 57 HAWAII (HI) ...... 59 IDAHO (ID) ...... 60 ILLINOIS (IL) ...... 61 INDIANA (IN) ...... 63 IOWA (IA) ...... 64 KANSAS (KS) ...... 66 KENTUCKY (KY) ...... 68 LOUISIANA (LA) ...... 69 MAINE (ME) ...... 70 MARYLAND (MD) ...... 71 MASSACHUSETTS (MA) ...... 72 MICHIGAN (MI) ...... 74 MINNESOTA (MN) ...... 75 MISSISSIPPI (MS) ...... 76 MISSOURI (MO) ...... 78 MONTANA (MT) ...... 80 NEBRASKA (NE) ...... 81 NEBRASKA (NE) - (cont.) ...... 82 NEVADA (NV) ...... 83 NEW HAMPSHIRE (NH) ...... 85 NEW JERSEY (NJ) ...... 86 NEW MEXICO (NM) ...... 87 NEW YORK (NY): New York City and Long Island Metro Area Zip Codes Prefixes 100-119 ...... 88 NEW YORK (NY): Zip Code Prefixes 120-149 ...... 89 NORTH CAROLINA (NC) ...... 91 NORTH DAKOTA (ND) ...... 93 OHIO (OH) ...... 94 OKLAHOMA (OK) ...... 95 OREGON (OR): ...... 96 PENNSYLVANIA (PA): ...... 98 RHODE ISLAND (RI)...... 100 SOUTH CAROLINA (SC) ...... 102 SOUTH DAKOTA (SD) ...... 104 TENNESSEE (TN)...... 105 TEXAS (TX) ...... 106 UTAH (UT) ...... 107 VERMONT (VT) ...... 108 VIRGINIA (VA) ...... 109 WASHINGTON (WA)...... 111 WEST VIRGINIA (WV) ...... 113 WISCONSIN (WI) ...... 115 WYOMING (WY) ...... 117 SECTION 8: STORE/DC LIST...... 118 Store / DC Look-Up Process ...... 118 Nordstrom Product Group Orders ...... 118 Manhattan NYC Full Line Stores ...... 118 Pre-Allocation Stores ...... 118 Store / DC Relationships ...... 118 APPENDIX A: GLOSSARY OF TERMS AND DEFINITIONS ...... 121 APPENDIX B: SAMPLE NORDSTROM FREIGHT PARTNERSHIP ...... 126 APPENDIX C: SAMPLE BILL OF LADING ...... 127

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SECTION 1: INTRODUCTION How to Get Started

Purpose of this Guide The Nordstrom Routing Guide provides instructions on carrier selection and shipping specifications for all Domestic Purchase Orders with an FOB point in the United States. Carrier selection is based on: • Shipment point of origin (state or zip code) • Shipping method/routing mode • Shipment weight • Ship To Distribution Center or Consolidator

How to use this Guide Please review the Shipping Guidelines section of this manual carefully. Violation of the instructions and/or rules contained in these guidelines may result in refused shipment(s) and/or additional charges to the supplier.

You may use this guide to identify which carrier to use for any given shipment and to determine whether any special handling is required by either Nordstrom or the carrier for that shipment.

Please note that the information in this guide is updated periodically and can change without notice. We do not recommend that you print any section of this guide. Please refer to the online version of the Routing Guide found at www.nordstromsupplier.com to make sure you have the most current information available.

Finding the Authorized Carrier for Your Shipment Follow these steps to identify the authorized carrier for your freight shipment to Nordstrom: • Consult Maximum Shipment Weight Limits (in Section 2: Shipment Preparation) to calculate the total weight of your shipment. • Refer to Section 8: Store/DC List to determine which Distribution Center is associated with the store(s) on your Purchase Order (PO). • Determine which authorized shipping mode – Air or Surface – has been specified on the PO. • Go to the Origin State Pages (Section 6) and select the page for the state (or zip code area) from which the shipment will originate. o Review the ‘General Rules’ section of the State Page. o Locate the chart, about mid-page, containing column headers ‘Ship To DC’, ‘PO Specifies Surface’, ‘PO Specifies Air’. o Determine what DC(s) you are shipping to, the weight you are shipping (NOTE: Refer to ‘General Rules’ for instructions on how to calculate weight) o Determine the shipping mode from the Nordstrom PO you are shipping o Locate the authorized carrier based on mode, weight, and DC you are shipping to. o Note: It is possible to have more than one carrier by DC—be sure to check carefully.

After identifying the authorized carrier for your shipment, refer to the Carrier Pages (Section 6) for specific instructions on shipping with this carrier.

For More Help Please email [email protected] with any carrier or shipping questions.

Shipping Guidelines

Who May Authorize Carriers This routing guide is the only authorized source of instructions about carrier selection, receiving addresses and shipping specifications for Domestic Purchase Orders (POs).

Nordstrom Buyers may select the shipping method for a PO, but they are not authorized to select the carrier. If the carrier name that appears on the PO does not agree with the authorized carrier as determined by the Routing Guide, please contact [email protected]

NORDSTROM ROUTING GUIDE SECTION 1: INTRODUCTION 4

Failure to comply with this routing guide places full liability for loss or damage on the supplier.

• Deviation from these instructions without approval of the Nordstrom DC Traffic office, or Nordstrom Corporate Transportation office may result in a $250.00 handling charge, which will be deducted from your invoice. • If you choose to send your shipment via a carrier not authorized by Nordstrom, your shipment must be sent prepaid. If you opt for collect billing via a carrier not authorized by Nordstrom Traffic, Nordstrom reserves the right to either refuse the shipment or reverse the freight charges back to the shipper. Use of any carrier or shipping method (routing) not specifically authorized in this guide or by Nordstrom Traffic will result in the supplier paying all transportation charges, regardless of whether or not Nordstrom might have incurred lower or higher transportation costs with the unauthorized shipping method.

Supplier/Shipper Benefits When suppliers follow the Nordstrom Routing Guide instructions on carrier selection and shipping, they enjoy several benefits, including: • Discounted carrier rates when sharing freight costs with Nordstrom; • Pre-scheduling and prioritization of shipments for delivery at the Ship To DC.

Small Package Shipments

In an effort to decrease the number of small package shipments received at our Distribution Centers, Nordstrom requests that your shipping dock make every effort to consolidate packages/Purchase Orders FROM your single shipping location TO the Nordstrom Ship To DC so that your shipments may meet our standard shipment criteria...

Collect/Prepaid Shipments

All shipments to Nordstrom must be sent ‘Collect’ or ‘Bill Third Party’ via an appropriate authorized carrier, with the exception of Parcel Post shipments. Small Package shipments on UPS must be billed to Nordstrom’s Third-Party Bill To account, (see UPS pages in Section 6 ‘Carrier Pages’ for details).

POs that stipulate ‘Vendor Pays Total Freight’ should be shipped ‘Collect’, or ‘Bill Third Party’ via an authorized carrier as explained in this guide. Nordstrom will deduct any freight charges owed from the next check remittance. This is typically advantageous to the shipper, as they are able to take advantage of Nordstrom’s contracted rates.

Nordstrom will not reimburse shippers for any ‘prepaid’ shipments, whether via authorized or non-authorized carriers... Should you accidentally ship ‘prepaid’ via an authorized carrier, please contact [email protected] for assistance with rebilling the freight charges to Nordstrom. See also Section 4 ‘Freight Invoicing and Reimbursement’

Note: Suppliers are responsible for any loss and/or damage associated with prepaid shipments

Unauthorized Carriers The following rules apply when shipping via a carrier not listed in this guide: • The merchandise must be shipped PREPAID (including any accessorials involved with delivering per our guidelines); • The merchandise must be delivered to the destination DC (or store if not delivering to a DC) within the shipping window on the PO. • Your prepaid carrier must contact our DC’s for delivery appointments prior to the delivery attempt. At the time of contact the carrier must present your bill of lading number, carrier pro#, ship date, PO numbers and carton count per PO.

Shipping Timeframes (Ship Windows)

The PO shipping window (i.e., ‘Not Before date’ to ‘Not After date’), indicates the first and last date that merchandise may leave the shipper’s dock. . Merchandise shipped outside of this shipping window may be refused by the DC’s or the carrier, and if accepted by a DC may result in a chargeback... If one of the shipping window dates falls on a weekend or a holiday, the order must be shipped on the weekday following the earliest ship date or prior to the latest ship date in order to be considered valid.

If for any reason the supplier cannot meet the latest ship date, an extension may be requested from and granted only by the Nordstrom buyer who owns the Purchase Order. In all cases, the Routing Guide instructions on carrier selection must be followed. Buyers are not authorized to give instructions on carrier selection. Failure to comply with this guideline will result in the supplier being held liable for all freight and handling costs incurred.

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International Shipments

Nordstrom participates in the Customs Trade Partnership Against Terrorism (C-TPAT).

Nordstrom will not be responsible for international freight charges nor will we act as the importer of record for Customs and Border Protection clearance or Importer Security Filing.

The price you negotiate with Nordstrom should include all costs associated with producing the product and importing it into the United States.

Important: If your order is sourced outside of the United States and the domestic Purchase Order states ‘FOB factory’, it is incorrect and/or invalid. The correct term of sale on the Purchase Order should be ‘Delivered Duty Paid’ (DDP), and the named DDP point should be the United States Border Crossing City. The DDP Location is determined by the shipper. Nordstrom will not act as or be listed as the Importer of Record. When shipping from outside of the United States, you will be the shipper of the merchandise and your carrier will bill you for the freight movement from your factory to the DDP location. This freight cost is at your expense and will appear on the freight bill as prepaid by the shipper. All domestic PO shipments originating in Canada or Mexico must be shipped PREPAID to your United States Border Crossing City at least 2 days prior to the PO cancel date. Nordstrom takes ownership and is responsible for freight charges that are incurred after the cargo clears U.S. Customs at the Border Crossing City. If your PO is DDP, it is regarded as a domestic purchase order. For authorized routing, reference your United States Border Crossing City to determine the state or zip code page to use in the Routing Guide as your Origin State for carrier selection. All Nordstrom DC’s regard the ship date from your United States Border Crossing City as the actual domestic PO ship date.

If a PO sourced outside of the United States shows the term of sale as ‘FOB factory’, contact your Nordstrom buyer to alert them that this PO is being sourced outside of the United States and that ‘FOB factory’ is an improper term of sale for future POs. International shipping points with ‘FOB factory’ on a Domestic type order are invalid and can be refused.

Shipment Destinations

Nordstrom Distribution Centers Ship to the Nordstrom Distribution Centers listed in Section 8: Store/DC List, unless the buyer has provided an override Ship-To DC on the PO Direct-to-Store

Direct-to-Store If Ship-to is a store number rather than a DC number, the PO is considered a ‘Direct-to-Store’ PO. Please contact [email protected] and provide the following PO details to receive shipping instructions: • PO number • Ship from City, State, Zip • Ship-to: Direct-to-Store number • When ready to ship • When needed in store • Total weight of shipment. • CC the Nordstrom buyer you are working with

For Designer Merchandise please refer to Page 15 of this guide.

Nordstrom Rack Exception Purchase Orders If you your Nordstrom purchase order is coded with PO type ‘PM’ it is considered a Rack Exception PO. All cartons on this order should be routed to one DC location.

If the PO is a ‘Bulk Pack’ Rack PO these orders are typically routed to a single DC location (can be any DC).

The Nordstrom Rack buying office should have previously notified you of these exceptions, and what DC(s) to route your cartons to. If you have any questions on what DC’s to route your cartons to, please contact your Nordstrom Rack buyer.

ASN and GS1-128 Label Requirements For ‘Bulk Pack’ the ASN requirement for bulk shipments is that there is one ASN per ship-to location (DC). Standard ASN requirements still apply; there must be one ASN per shipment per DC per day with a unique sub-BOL number in the REF*BM segment of the ASN data. In the case of bulk shipments, the ‘Mark-for’ segment is the DC. The GS1-128 Label ‘Mark for’ location for bulk-pack shipments would be the ship-to DC.

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SECTION 2: SHIPMENT PREPARATION

General Rules

We urge all shippers to consolidate their shipments to the smallest possible number of shipments per week (as PO shipping windows permit). The heavier the shipment, the more economical the freight charges. This is especially important to shippers if they are sharing freight costs via Freight Agreements and/or PO Freight Allowances.

If your warehouse ships numerous small package shipments each day or week, please contact us at [email protected] and we will be glad to help you review your carrier selection process to ensure correct interpretation of the Nordstrom Routing Guide.

Shipment Definitions Shipments fall into three general categories: 1. Gilbert and NorCon Consolidation Shipping States If the state of origin page lists Gilbert, A. Duie Pyle/Gilbert, New Penn/Gilbert or NorCon as the carrier/consolidator, then a shipment is defined as all cartons for all POs going to all DC’s on a given day. The sum total weight of your entire shipment for the day will determine the appropriate carrier to contact for cargo pick up. 2. CTE, UPS Freight, XPO Logistics, Oak Harbor Freight and BTX Global For these carriers, a shipment is defined as all POs and cartons shipping to a single DC on a single day. If you are shipping to 4 DC’s on a given day, then you would be sending a total of 4 shipments (one per DC). 3. Small Package Carriers: UPS, FedEx Express, US Mail For these carriers, a shipment is defined as each package.

PO Verification

All shippers are required to provide the POs they are shipping to Nordstrom when you submit a pickup request with the Nordstrom authorized carrier.

EXCEPTION: This PO Verification requirement is not required for: UPS Small Package shipments

Carriers must verify that the shipper’s POs are valid and that they are ready to enter the Nordstrom Transportation pipeline prior to issuing a Pickup Number and scheduling a pickup. Carriers will not schedule a pickup until they have confirmed that the POs are valid. Shippers have access to the Nordstrom Order Verification System (NOVS) website, which enables them to check the status of their POs. However, shippers must continue to verify their POs with the carrier. The validity of a PO is dependent upon the actual ship date, which is the day the carrier signs for the POs on the shipping dock.

Please refer to the Carrier Pages (Section 6) to locate contact numbers and PO Verification instructions for the specific carrier your company will be using for shipping.

NOTE: Shippers are required to ship within the Nordstrom PO ship window. Shipping outside the ship window could result in a freight chargeback or refusal at our DC/FC.

Nordstrom Order Verification System (NOVS)

Nordstrom’s carriers and consolidators are required to validate Nordstrom POs for shippers in the NOVS web portal in accordance with Nordstrom Routing Guide shipping specifications prior to picking up.

The carriers will verify your PO’s in NOVS when you schedule a pickup with them. The carrier will advise if the NOVS status is ‘Accept’ or ‘Refuse’. If ‘Refuse’ the carrier will not pickup and shipper should contact their Nordstrom Buyer team for more information.

If you would also like to verify your Nordstrom PO’s yourself prior to submitting to our carriers, you can request access to NOVS by emailing [email protected] with the following information: Subject: “NOVS Access Request” Information to be submitted: User First Name, User Last Name, Nordstrom Vendor Number, Vendor Company Name

NORDSTROM ROUTING GUIDE SECTION 2: SHIPMENT PREPARATION 7 Maximum Shipment Weight Limits

The following standard shipment weight limits are covered in this guide: • Maximum surface shipment per DC: up to 10,000 pounds or up to 1,800 cubic feet • Maximum air shipment per DC: 2,000 pounds

Charges for surface shipments are assessed based on the higher of two values: • The actual weight of the shipment – OR – • The dimensional weight of all cartons within a shipment, as calculated using the following formula:

Sample Dimensional Weight Calculation Height Width Length Cubic Factor Cubic Number Total Cubic (In (In (In Inches Feet of Feet Inches) Inches) Inches) Cartons 36’ 27’ 30’ 29,160’ 0.000579 16.88 24 405.12 H x W x L = Cubic Inches x 0.000578704 = Cubic Feet x Cartons = Shipment Cubic Feet

If your shipment exceeds 10,000 pounds per DC or 1,800 cubic feet per DC, please review the Volume Shipments guidelines below.

Maximum Carton Dimensions/Weights The maximum cartons dimensions are (in inches) 36x27x30 The maximum weight per carton is 50 lbs. Please refer to the Packaging & Labeling Standards found on www.nordstromsupplier.com for more detailed information.

Carton Dimensions Required on Surface and Air Shipments

Our carrier programs require the shipper to provide accurate carton count by size (dimensions) on your Bill of Lading or Airway Bill at time of shipment.

For Example: 4 ctns @ AA X BB X CC 10 ctns @ CC X DD X EE

Volume Load Shipments

Contact Nordstrom at least 3 business days prior to your requested ship date for instructions; Surface shipments (per DC); • Weighing more than 10,000 lbs. or having a cubic measure greater than 1,800 cubic feet Air shipments (per DC); • Weighing more than 2,000 lbs.

To schedule a volume load pick up, please email [email protected] . • Your shipping dock must be accessible to a standard 53-foot tractor-trailer combination. • Cartons are to be floor loaded into the trailers. However, if the entire load will fit on the trailer using pallets this can be allowed, but only if the pallets are not double stacked. Loads that are received double stacked may incur an unloading chargeback. The chargeback amount will be deducted from your invoice. • Same Day Cancellation of a Volume Load Pickup may result in a chargeback for Truck Ordered, Not Used. • When shipping multiple POs, we ask that you make every effort to load by PO number, keeping all POs in close proximity to facilitate ease of count confirmation at the DC receiving dock. • Carriers typically allow two hours load time per trailer. Detention time begins after the second hour. The vendor must make every effort to load the trailer within two hours. In cases of extreme detention, the vendor may be subject to a chargeback to cover the resulting detention charges. If applicable, this charge would be deducted from your invoice. • Any add-on cartons to the shipment must be either emailed to [email protected] Nordstrom pays for full Valuation Insurance on all volume shipments. Do not put a release value on the bill of lading. Bills of lading must be marked with the designated DC number and address. • The shipper must apply a numbered seal to all loads and this number must be noted on the bill of lading. Failure to properly seal the trailer transfers all shortage liability to the shipper.

If you have any questions about volume shipments, email [email protected] . Declaration of Value

Do not declare value on surface or air shipments, except in the following cases: • When shipping Jewelry or Watches via the US Mail system • When shipping Jewelry or Watches to departments 881 and 879 • See: Jewelry/Watch Shipping Procedures (in Section 3: Special Handling)

NORDSTROM ROUTING GUIDE SECTION 2: SHIPMENT PREPARATION 8 Palletization of Freight

Nordstrom DOES NOT require palletization of freight being shipped on a Volume Load, or through our consolidators Gilbert, NorCon, and CTE.

Nordstrom REQUIRES the palletization of cartons when shipping on LTL carriers direct to Nordstrom DC’s.

This rule does NOT apply to shipments to Nordstrom Consolidators CTE, Gilbert, and Norcon. We recommend you consult with the carrier about palletizing prior to arranging a pickup.

Follow these instructions when palletizing freight: Shipments direct to Nordstrom DC’s via Nordstrom carriers UPS Freight, XPO Logistics, Oak Harbor Freight, and BTX Global: • All cartons on the pallet must be plainly visible to allow for accurate carton count. • DO NOT mix cartons for different DC’s on the same pallet • Stack the heaviest weight cartons on the bottom row • Use your best judgment based on burst strength of the cartons being stacked and overall stability of the pallet when building the pallet. Keep in mind the door height of the truck you’ll be loading the pallet onto, do not stack cartons on pallet higher than 6 feet/72”. • After carrier has counted the cartons on the pallet, shrink-wrap the pallet using heavyweight film wrapped as tightly as possible to ensure stability, especially including any single cartons on the top row. Use clear plastic film. • Nordstrom requires its carriers to sign for cartons. If a carrier is unable to confirm the number of cartons tendered for any reason (i.e. due to carton stacking method or lack of visibility for shrink-wrapped pallets), shipper must either resolve the conditions that prevent the carrier from an accurate count or accept responsibility for any shortages upon delivery to Nordstrom. • Absolutely do not mark or note the Bill of Lading: ‘x pallets said to contain y number of cartons.’ If freight is tendered to a Nordstrom carrier in a ‘Said-To-Contain’ manner and the correct numbers of pallets are received, all carton shortages will be treated as a vendor short-shipment. • Your Bill of Lading must contain a total carton count by DC, and the number of pallets by DC that are being shipped. Shippers must require the driver to sign for the total carton and pallet count by DC that they are receiving for all live-loaded shipments. • You must list the pallet weight separately on the BOL by DC, i.e. ‘2 pallets, 50 lb. pallet weight’.

Shipments via Nordstrom carriers NorCon or Gilbert (IF carrier approves palletized pickup): • All cartons on the pallet must be plainly visible to allow for accurate carton count. • Cartons should be palletized BY DC for the majority of your shipments. A very limited exception is provided for the following situations: If there is only a small quantity of cartons left after palletizing by DC, the last pallet may contain mixed DC’s provided it is clearly labeled as ‘MIXED DCS’. • Stack the heaviest weight cartons on the bottom row • Loading the pallet more than six feet high is not recommended; use your best judgment based on burst strength of the cartons being stacked and overall stability of the pallet when building the pallet. • After carrier has counted the cartons on the pallet, shrink-wrap the pallet using heavyweight film wrapped as tightly as possible to ensure stability, especially including any single cartons on the top row. Use clear plastic film. • Nordstrom requires its carriers to sign for cartons. If a carrier is unable to confirm the number of cartons tendered for any reason (i.e. due to carton stacking method or lack of visibility for shrink-wrapped pallets), shipper must either resolve the conditions that prevent the carrier from an accurate count or accept responsibility for any shortages upon delivery to Nordstrom. • Absolutely do not mark or note the Bill of Lading: ‘x pallets said to contain y number of cartons.’ If freight is tendered to a Nordstrom carrier in a ‘Said To Contain’ manner and the correct numbers of pallets are received, all carton shortages will be treated as a vendor short-shipment.

NORDSTROM ROUTING GUIDE SECTION 2: SHIPMENT PREPARATION 9 How to Provide a Unique Bill of Lading Number for an EDI 856 ASN

The GS1 US (VICS became part of GS1 in 2012) Standard Bill of Lading Number A Bill of Lading (BOL) number is a unique identification number assigned by the shipper and is mandatory for all Bills of Lading and Master Bills of Lading. For more information, please visit the GS1 website (https://www.gs1us.org)

Companies Sending EDI Shipments Companies sending shipments via EDI must create a unique BOL (VICS) number to serve as a tracking number for each shipment. This unique number must not be reused for at least 18 months. The BOL number must consist of a maximum of 20 alpha or numeric characters. Special characters such as dashes cannot be used.

For further information on Nordstrom BOL requirements refer to our EDI 856 ASN Mapping Document on the left side- bar of www.nordstromsupplier.com.

Companies Sending Non-EDI Shipments Companies sending Non-EDI shipments must create a unique BOL number to serve as a tracking number for each shipment. The BOL number must consist of a maximum of 20 alpha or numeric characters. This unique number must not be reused for at least 18 months.

Bill of Lading Preparation

Detailed carrier-specific bill of lading instructions is provided in the Carrier Pages (Section 6),

Use the Bill of Lading Guidelines (on www.gs1us.org), which includes examples of the industry standard sub-bills and Master Bill of Lading- see Appendixes A, B & C: For Sample Bills of Ladings.

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SECTION 3: SPECIAL HANDLING

Shipments Requiring Special Handling

Shipment types covered in this section require special handling above & beyond the general shipping guidelines provided in the previous section.

Hazardous Materials

Shippers are legally & solely responsible for identifying, packaging, marking, labeling & documenting each hazardous material shipment. Documentation for all Air and Ground Delivery service shipments must be in compliance with IATA or 49 CFR regulations. Shippers must comply with any additional FAA or other government regulations in effect at the time of shipment.

Shipping Hazardous Materials via Air Shippers should ship only those articles that are authorized for air shipment (as of the ship date) in IATA’s Dangerous Goods Regulations and must follow the labeling and shipping requirements as set forth in these regulations. Copies of these regulations may be ordered by calling 800-716-6326, or online at www.iata.org Shippers must also comply with any additional Federal Aviation Administration (FAA) or other official requirements in effect at the time of shipment.

Hazardous materials may only be shipped via Air if this has been requested in the Purchase Order shipping method field. All other articles not specifically authorized for air shipment must be shipped Surface. If a shipment authorized for Air does not qualify for air shipment, contact the destination DC Traffic Office or [email protected] for instructions.

Shipping Hazardous Materials via Surface Shippers must follow the labeling, classification and shipping instructions set forth in the 49CFR regulations. Shippers are legally & solely responsible for identifying, packaging, marking, labeling & documenting each hazardous material shipment

UPS and Hazardous Materials Shipments containing hazardous materials, as defined in Title 49 of the United States Code of Federal Regulations (49 CFR), must be shipped in accordance with the Dangerous Goods Regulations or 49 CFR in effect at the time of shipment. UPS also has its own requirements for shipping Hazardous Materials. Go to UPS.com and enter ‘Hazardous Materials’ in the search field for a list of Hazardous Materials related topics.

Shippers are legally & solely responsible for identifying, packaging, marking, labeling & documenting each hazardous material shipment. Designer Apparel

Nordstrom departments 608, 694, 725, 827, 828, 829, 832, 833, 834, 835, 836, 837 are considered Designer Apparel. Vendors shipping to these departments should ship as follows:

808/568 Designer Web All Designer merchandise (above departments) for Store 808/568 must be sent to:

Store 808 / FC599 (MWFC) Store568 / FC569 (ECFC) Nordstrom MWFC Nordstrom ECFC 7700 18th St. S.W. 30 Distribution Drive Cedar Rapids, IA 52404 Elizabethtown, PA 17022

PH (319) 846-4000 PH (717) 366-1300 Fax (319) 846-4208

All European-Sourced Designer Merchandise

Except for stores 808 and 568 as noted above, vendors shipping merchandise for Nordstrom departments 608, 694, 725, 827, 828, 829, 832, 833, 834, 835, 836, 837 should continue to ship to DC 699. Please refer to the PO Header for further details.

DC 699 839 Commerce Drive - Collington Center Upper Marlboro, MD 20774-7421

Phone (301) 390-7800 Fax (301) 390-1229

NORDSTROM ROUTING GUIDE SECTION 3: SPECIAL HANDLING 11

All U.S.-Sourced Designer Merchandise

Please note that Vendors shipping U.S. sourced Designer Merchandise should follow the standard routing for their State as found in the Store / DC List and State Pages.

Note: Former Department 614 (Designer Dresses) has been moved to new Department 855 (Dresses) and should follow standard routing (all applicable DC’s).

Customer Owned Goods Repair Claims

Except for fine jewelry/watches and heirloom/one-of-a-kind Nordstrom items, Customer owned repair claims should be shipped via UPS 2nd Day Air. ‘REPAIR’ will need to be printed in the ‘Reference 1’ field on UPS.com or WorldShip.

If the repaired Customer Owned goods are fine jewelry/ watches or heirloom/one-of-a-kind Nordstrom items, please refer to the FedEx Express Fine Jewelry and Watch DVX Shipping Instructions below.

If the claim was generated at a Distribution Center, ship to the generating DC. If the claim was generated at a store, ship to the generating store.

Furniture and Residential Shipments

All furniture shipments and some residential shipments require special handling. For instructions on furniture and residential shipments, please send email to [email protected], identify yourself as a furniture or residential shipper.

Gourmet Foods

Vendor/Suppliers shipping candy that is chocolate and /or perishable to must ship SURFACE Method to DC with transit time within 3 days to deliver on/by Thursday unless otherwise indicated by specific PO terms.

Perishable items such as chocolate and candies must be labeled ‘perishable food item’ on the Bill of Lading.

If items are shipped via Air carrier in a cold pack containing dry ice, the shipper must declare ‘On Dry Ice’ on the Bill of Lading and on the carton’s outside label. Refer to the Packaging & Labeling Standards found on www.nordstromsupplier.com, for marking and labeling instructions.

For further assistance on gourmet food shipments (especially chocolates and perishables), please contact Nordstrom Corporate Logistics via email at [email protected].

Jewelry and Watch Shipping Procedures

Nordstrom Purchase Orders that consist of jewelry and watch items destined for departments 881 or 879 may require Declared Value protection based on the invoice value at the time of shipment. Shipments for these departments may be sent via UPS or prepaid via USPS (United States Postal Service) per below instructions.

Shipping Jewelry and Watches via UPS When shipping jewelry or watches via UPS, it is very important that the correct packaging, labeling and account number be used. All of these instructions are designed to ensure that your shipment arrives at its destination without loss, damage or delay. Shippers must follow these instructions exactly in order to be reimbursed for lost or damaged packages. Failure to do so will result in the shipper being liable for any loss or damage incurred with the shipment.

UPS High-Value Waiver When shipping on Nordstrom’s High-Value 3rd Party UPS account number you must first have completed the UPS High- Value Waiver process in order to be covered under the UPS High-Value liability policy. This process is conducted by a local UPS security team and involves a review of the shipper’s packaging and handling process, and other metrics that impact security. This process can take two-three weeks to complete, so it is very important to get started on it right away. Contact your local UPS account representative to arrange. Important: Any loss or damage to merchandise shipped on Nordstrom’s High-Value account, without the shipper having completed the High Value Waiver process could result in the shipper being responsible for the loss.

NORDSTROM ROUTING GUIDE SECTION 3: SPECIAL HANDLING 12

Creating a UPS shipment . You must create your UPS shipment on a UPS system like World-Ship, I-Ship, UPS.com, or other UPS-Package- Level Detail compliant shipping system and use a system-generated shipping label on each carton. Hand-written UPS shipping labels are not permitted, and if used will result in the shipper being liable for any loss, damage or delay. . An ‘end of day’ manifest upload must be performed at least daily, to make sure that your shipment details are uploaded to UPS. Failing to do so could result in delayed visibility to tracking information for your packages, or denial of declared value coverage by UPS in the event of loss or damage. Check with UPS if you have any questions about this process, and to confirm that your system is compatible. . The Nordstrom PO number you are shipping must be entered in one of the Reference Fields. . The Nordstrom department number, found on your purchase order, must also be entered in one of the reference fields, i.e. ‘Dept. 881’, or ‘Dept. 879’. . Do not include PO. number or department number on the same line as the consignee name/address of your shipping label. This information belongs in the reference fields as described above . For packages that will contain items with a declared value of $1,000 or more, it is recommended that you create a duplicate shipping label per carton by using the ‘reprint label’ function of your shipping system. This duplicate label will be applied to the inner carton (see ‘Packaging Procedures’ below) as extra protection in case the label on the outer shipping carton is somehow damaged or removed. IMPORTANT: Do NOT create a new shipping label for this task—make sure you are only reprinting (or photocopying) an existing label.

Nordstrom UPS 3rd Party Account Number Unless shipping pre-paid, you must use the Nordstrom High-Value Third-Party UPS inbound account number for all Nordstrom shipments to Nordstrom DC’s and stores. Contact Nordstrom at [email protected] to receive the correct UPS account number.

Please provide the following information when requesting the Nordstrom Account number: . Vendor name . Shipper name (if different than vendor name) . Nordstrom PO number that you will be shipping . State in your message that you are a Fine Jewelry shipper . Very Important: If you are shipping an N-Direct Drop Shipment, please state this information as well as these shipments require the use of a different account number.

Nordstrom will respond with the account number as soon as possible, but not later than the next business day. This account number must be used to bill freight and declared value charges third-party; ‘Collect’ or ‘Bill Receiver’ options will not be accepted, and will result in charges being billed directly to the shipper by UPS.

Declared Value Guidelines (for shipments to Nordstrom stores or DC’s) It is very important that all shipments for Fine Jewelry departments destined for a Nordstrom DC or store be shipped with values declared per below table. IMPORTANT: Nordstrom will not reimburse shippers for loss or damaged shipments for which our Declared Value guidelines were not followed.

Invoice Value per Package Value to Declare $100-$299 Do not declare value $300-$1,999 Actual invoice value $2,000-$4,999 $5,000 $5,000-$50,000 Actual invoice value

$50,000 is the maximum allowable declared value per package If the invoice value is more than $50,000 per package, split the shipment between as many packages as required to keep the maximum declared value per package at $50,000 or less. If the shipment cannot be split (i.e. one item valued at more than $50,000) please contact [email protected] for instructions on how to ship.

NORDSTROM ROUTING GUIDE SECTION 3: SPECIAL HANDLING 13 Customer -Owned Goods/Repaired Items Declare the total value of the merchandise (as represented by the originating store’s documentation) including any additional value added by the shipper (i.e. updated setting, etc.) for every package. Note: For any package with declared value of $1,000 or more, a Proof of Pickup document will print along with your shipping label. This document MUST be signed by your UPS driver upon pickup. The shipper should also request that the driver scan each of your packages at time of pickup so that UPS will receive a pickup scan for these packages as soon as the pickup is completed. Service Levels Refer to the table below for the appropriate service level to choose by ship day.

Service Level Table (for shipments to Nordstrom stores or DC’s)

UPS Ground UPS Ground UPS Second Day Ship Day UPS 3-Day Select (to Zone 2 (to Zone 3 Air locations) locations) Monday X X X Tuesday X X X Wednesday X X X Thursday X X X Friday X X X

Note: When shipping with 3-Day Select service level, you will need to select ‘other’ as the packaging type in your label creation process. This will allow user to declare value per instructions.

How to determine the UPS Zone for your Destination To confirm the correct UPS Shipping Zone, follow these instructions: Go to UPS.com. You do not need to log-in for this information. . Select the ‘Shipping’ tab from the row of tabs near the top of the screen. . From the ‘Additional Shipping Resources’ menu on the right side of the screen, click on the ‘View Zone & Rate Charts’ link . Under ‘Packages and Services, Choose Your Location’ click on the ‘48 Contiguous States’ link . After the page loads, scroll down to the ‘Download Zone Charts’ menu, and type your origin (ship-from) zip code in the space provided. Click the blue ‘Download’ button . Open the Excel file that downloads and find the zone by service level for all destination zip codes based on your shipping zip code. You will find the Ground Destination Zone listed in column B ‘Ground’. You may wish to keep this chart as a reference for any future shipments. Locate the zip codes for each of the DC’s (or stores if shipping direct to store). Note the ones that fall in Zone 2 or Zone 3. These you will ship via Ground service level per chart below. For all other zones ship using service level listed in chart below; do NOT ship via Ground

Weight Breaks for UPS High-Value Shipments • Add the total weight for all PO’s shipping to the same DC on the same day • Consult table below for routing instructions

Ship to DC PO Specifies Surface or Air 89 Weight Carrier 299 UPS (see Service Level Table 1-200 lbs. 399 above) 499 569/562 Contact [email protected] 599 201+ lbs. for carrier instructions 699 799

NORDSTROM ROUTING GUIDE SECTION 3: SPECIAL HANDLING 14 Packaging Procedures All jewelry and watch shipments sent to Nordstrom via UPS must be double boxed to ensure that they are securely packaged. Please follow these shipping and packaging procedures exactly: • Place the jewelry and/or watch item(s) in a plastic bag. • Place the plastic bag in a UPS Small Box or other sturdy corrugated cardboard carton, taping the bag to the bottom of the carton to prevent any rattling or shifting inside the box. Mark the top of this inner box with the correct Nordstrom store number, PO number and department number. • If you created a duplicate shipping label (as recommended in ‘Creating a UPS Shipment’ above), apply the extra label to the inner carton---this will allow UPS to deliver the carton should the shipping label on the outer carton become damaged or lost. • Verify the shipping value and contents per your company’s security procedures and seal the box. • Place the small box inside a UPS medium or large box or other sturdy corrugated cardboard carton, adding packing material as needed to prevent the inner box from moving during transit, and then seal the outer box. • Attach the UPS shipping label to the top of the outer carton.

Carton Markings The outside of the shipping carton must not provide any indication (including label or brand names) that the shipment may contain jewelry, watches or other high value items. In addition to the shipping label (see ‘Creating a UPS Shipment’ above), each carton should be marked with the following information: • Nordstrom PO number • Nordstrom store number • Nordstrom Department Number (i.e. ‘D 89’, ‘D 589’, ‘D 696’ etc.) • Write on the carton the month shipped, as the month number with a circle around it. (i.e. a package shipped in December would be represented by a circled number ‘12’) Do NOT use a UPS Drop-Box or UPS Store for shipment. You must contact UPS and ask for a pickup if you do not already have a daily pickup with UPS.

Nordstrom Direct Drop Shipments If you are shipping in the Nordstrom Direct Drop Ship program, please contact the N-Direct team at [email protected] for information about declared value and service levels for these orders. Important: You will be shipping on a different UPS account number than the one used for shipments to DC’s or Stores. Contact your N-Direct Drop Ship team.

Shippers/vendors are required to track all Nordstrom fine-jewelry shipments and to obtain full proof of delivery information If you are unable to confirm delivery of any package within 24 hours (excluding weekends/holidays) after the scheduled delivery date, you or your designated representative must report the package missing on UPS.com. UPS will conduct a search for the package, and if the package cannot be located and delivered, they will send the shipper a Damage/Loss Notification Claim letter, which allows the shipper to begin the claims process (see below). Shipper must also notify the Nordstrom buyer of the missing cartons by tracking number, with [email protected] on copy.

Filing a Claim for Loss or Damage on UPS.com The shipper is responsible for filing all loss/damage claims with UPS on UPS.com.

If your package fails to deliver within 24 hours (excluding weekends/holidays) after the ‘expected delivery date’ (found in UPS.com Tracking), follow these instructions:

Lost Shipment Claims with Declared Value • Go to UPS.com • Select the ‘Support’ tab • In the ‘Browse by Topic’ section, locate ‘Receiving Your Shipment’ in the menu, and click on ‘File a Claim’ • Under ‘Report Package Problem’, enter the requested package details. This will initiate the tracer process. This can take 7-10 business days to complete. • If the package is unable to be located, UPS will send you a Damage/Loss Notification claim letter, which you will need in order to begin the claims process. • Follow the claims process described in detail on UPS.com • Once the claim is approved, the shipper will receive a check from UPS for the invoice amount or the declared value amount, whichever is less.

NORDSTROM ROUTING GUIDE SECTION 3: SPECIAL HANDLING 15

Lost Shipment Claims for invoice values less than $300 File a Claim with UPS as instructed above. UPS will pay approved claims up to a maximum of $100/shipment directly to the shipper. The shipper will need to email [email protected] with the following detail in order to be reimbursed by Nordstrom for the difference between the amounts recovered from UPS and invoiced amount. • Tracking number of lost package • Nordstrom P.O. Number • Nordstrom store/DC the package was packed for/destined to • Copy of the invoice for the contents of the package • Copy of the UPS Damage/Loss Notification Letter • Copy of the UPS remit to the supplier • Supplier contact (email and phone) • State in the subject line of the email ‘UPS Claim’ and include the DC number the claimed package was destined for so that it can be sent to the correct claims department.

Damaged Shipments with Declared Value The Nordstrom D.C. (or store if sent store-direct) will notify the shipper of any cartons received damaged, with contents damaged or missing. Nordstrom will provide digital photos of the damaged carton(s) and/or contents whenever possible, plus a description of the damaged or missing items. The shipper will then be responsible for filing a claim with UPS on UPS.com. UPS will pay approved claims directly to the shipper, including declared value shipments. • Go to UPS.com • Select the ‘Support’ tab • In the ‘Browse by Topic’ section, locate ‘Receiving Your Shipment’ in the menu, and click on ‘File a Claim’ • Follow the step-by-step instructions.

Damaged Shipment Claims with invoice values less than $300 The Nordstrom D.C. (or store if sent store-direct) will notify the shipper of any cartons received damaged, with contents damaged or missing. Nordstrom will provide the shipper with digital photos of the damaged carton(s) and/or contents whenever possible, plus a description of the damaged or missing items. The shipper will then be responsible for filing a claim with UPS on UPS.com (see ‘Damaged Shipments with Declared Value’ above for instructions). UPS will pay approved claims up to a maximum of $100/shipment directly to the shipper. The shipper will need to email [email protected] with the following detail in order to be reimbursed by Nordstrom for the difference between the amount recovered from UPS and the invoiced amount. • Tracking number of damaged package • Nordstrom P.O. Number • Nordstrom store/DC the package was packed for/destined to • Copy of the invoice for the contents of the package • Copy of the UPS Damage/Loss Notification Letter • Copy of the UPS remit to the supplier • Supplier contact (email and phone) • State in the subject line of the email ‘UPS Claim’ and include the DC number the claimed package was destined for so that it can be sent to the correct claims department. Shipping Jewelry and Watches via USPS The following rules apply to jewelry and watch shipments sent via US Mail for departments 881 and 879: • Surface: Use Registered Mail. • Air: Use Express Mail. • Declare and pay for full replacement value on all shipments. o Registered Mail offers insurance of up to $25,000 per carton. o Express Mail offers insurance of up to $5,000 per carton.

• Mark all cartons with the correct Nordstrom store/DC number, PO number and department number. Refer to the Packaging & Labeling Standards found on www.nordstromsupplier.com, for marking and labeling instructions. •

• Proof of postal charges is required.

NORDSTROM ROUTING GUIDE SECTION 3: SPECIAL HANDLING 16

SECTION 4: FREIGHT INVOICING AND INQUIRIES

Freight Invoicing and Re-Billing

All shipments must be sent to Nordstrom ‘Collect’, or ‘Bill Third Party’. There are specific requirements for UPS small package shipments (see UPS carrier pages for details).

Use of any carrier or shipping method (routing) not specifically authorized in this guide or by Nordstrom Traffic will result in the supplier paying all transportation charges, regardless of whether or not Nordstrom might have incurred lower or higher transportation costs with the unauthorized shipping method.

Nordstrom does not reimburse vendors for prepaid shipments sent via carriers not authorized by Nordstrom Traffic or Nordstrom Corporate Transportation offices.

Nordstrom will not accept any accessorial charges from carriers not authorized in this guide, even if the freight charges are prepaid. These charges must all be billed to the shipper—consult with your carrier about how to correctly set up your BOL to have any of these accessorial charges billed to your account.

If you accidentally ship ‘Prepaid’ instead of ‘Collect’ or ‘Bill Third Party using one of our authorized carriers and you wish to have the charges re-billed to Nordstrom, please contact [email protected] and provide the following information: • Shipper name • Vendor name/vendor number • Carrier used • Pro number/tracking number(s) • Ship Date • Request to re-bill to Nordstrom • We will contact you within 2 business days regarding your request Note: Re-bill requests must be made within 60 days of ship date. Requests made later than 60 days will be denied and there will not be a reimbursement for freight invoices already paid. If at any time you are not clear about which carrier to use or have any other questions, email us at [email protected].

Freight Chargeback Inquiries

Nordstrom asks that you keep your account current and inquire regularly on freight deductions, we encourage suppliers to avoid accumulating inquiries for monthly, quarterly, seasonal or annual review and to submit any questions promptly, preferably within 60 days of the shipping date. Documents older than 12 months of the shipping date will not be addressed.

To view, and if necessary, inquire on your freight deductions go to the OpenText Active Intelligence Portal, and log in*. Here you will find all the pertinent information regarding your deductions, in addition there is instruction regarding navigating the portal and maintaining your account. Note: It is the supplier's responsibility to maintain current contact information in the portal to ensure deductions are reaching the appropriate team members.

For FC inquiries issued on or before August 10, 2019, you may send your inquiry along with the Freight Chargeback Statement and supporting documentation (which may include a copy of the signed Bill of Lading, buyer email, your Freight Contract Agreement, PO showing the freight allowance, etc.) to the Traffic department at the Ship To DC for your PO. The DC name and email address is listed in the upper right-hand corner of the Freight Chargeback Statement. If you do not have a chargeback statement or still have questions about your freight chargebacks you may e-mail [email protected].

NORDSTROM ROUTING GUIDE SECTION 4: FREIGHT INVOICING AND INQUIRIES 17

Refusals and Related Charges

This section outlines the supplier’s liabilities and responsibilities when Nordstrom refuses a non-compliant shipment or Purchase Order.

Reasons for Shipment/Purchase Order Refusals Some of the reasons shipments and/or Purchase Orders may be refused by Nordstrom are: • The PO number on the Bill of Lading or package label is missing or invalid. NOTE: On shipments containing multiple PO numbers, a single invalid or missing PO number may result in refusal of the entire shipment. • The Purchase Order and/or shipment is non-compliant and has been refused because: o The order was shipped outside the shipping window, either prior to the Earliest Ship Date or after the Latest Ship Date o The order has been cancelled, is not on file or is not activated in our system. (Please be sure to verify all Purchase Orders before shipping.) o The order contains unauthorized substitutions, overages or defective goods. o The shipment was delivered to the wrong Ship to DC. o The shipment was sent Collect on Delivery (COD), even when shipped via UPS and/or Parcel Post. o Your Prepaid (house carrier/non-routing guide carrier) or Hand Carry deliveries/POs were shipped after the Latest Ship Date. o Your carrier did not pre-schedule a delivery appointment at the Ship to DC 24 hours prior to delivery. o Your carrier is not the Nordstrom authorized carrier identified in this manual and the goods were shipped after the Latest Ship Date.

Fees Assessed for Refused Shipments When a shipment or order is refused, the supplier will be held liable for the following: • Return freight fees • $250.00 handling fee • Inbound freight charges • Any charges incurred due to the refused shipment (i.e., redelivery and storage charges)

If a shipment qualifies for refusal but is nevertheless accepted by Nordstrom, the supplier may still be held liable for the above charges or fees via freight offset charges.

Refused Shipment Handling and Liability Refused goods routed through Gilbert, NorCon or CTE (Consolidators) may be held on hand at the Consolidator’s facility. The Consolidators will notify the shipper whose name appears on the bill of lading if the shipment or order is refused or undeliverable. Storage charges are accumulated until the Consolidator receives both disposition instructions in writing and payment of charges from the shipper.

All refused goods received at a Nordstrom facility will be returned to the vendor at the vendor’s expense. Return Authorization stickers will not be used on refused merchandise. If the vendor chooses not to receive this returned refused merchandise, the merchandise may be destroyed, salvaged through jobbers, or sold in our off-price channels.

Supplier bears full liability for loss or damage on refused shipments resulting from non-compliant shipments or Purchase Orders, and improper shipping, packaging or labeling.

Recalls Only a Nordstrom merchant or buyer is authorized to recall a refused shipment or PO. The Nordstrom merchant or buyer must contact the appropriate Ship to DC Traffic Office in order to initiate any recall action

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SECTION 5: MISCELLANEOUS INFORMATION

Shipping Guidelines from U.S. Mainland to Hawaii

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment.

General Rules Stores 47,48, and 706 are supported by DC 499 in Newark, CA (see section 8 for DC address).

If the PO dictates to pack and ship these stores to DC 499, please follow the instructions for shipping to DC499 from your state page in this Routing Guide.

If the PO dictates to ship direct to store, please follow these instructions: PO Specifies AIR Direct to Store (Ship Direct to Store)

Weight Carrier

1-150 lbs UPS Next Day

151-1,000 lbs Contact Corporate Transportation via email at [email protected]

Hawaii Store Addresses: Store 47 Store 48 Store 706 Waikiki Trade Center Rack Victoria Ward Center Rack Ala Moana Center 2255 Kihiro Avenue, Ste 200 1170 Auahi Street 1450 Ala Moana Boulevard Ste 2950 Honolulu, HI 96815 Honolulu, HI 96814 Honolulu, HI 96814 Phone:(808) 275-2555 Phone:(808) 589-2060 Phone: (808) 953-6100

Mis-routed POs (incorrect DC or unauthorized Direct-to-Store) will be subject to vendor chargebacks. If you have any questions, please contact Corporate Logistics by emailing to [email protected]

SCAC Codes The SCAC is used to populate TD503 field on the EDI 856 document. When a Nordstrom authorized carrier dispatches an agent or joint-line carrier to pick up your Nordstrom shipment(s), you may use the dispatching carrier’s SCAC in the EDI 856 TD503 field or you may contact the agent or joint-line carrier and ask them for their SCAC.

Expense Offset Policies

Transportation Routing Guide or Purchase Order Violations Per Routing and PO: 100% Shipment cost plus $250.00 Handling fee. Freight Agreement Allowance Per Purchase Order Contract or Freight Partnership Contract: Options are either 100% or 50% for both Air and Surface shipment costs, or 60% for Air shipments and 30% of shipping costs.

NORDSTROM ROUTING GUIDE SECTION 5: MISCELLANEOUS INFORMATION4B 19

Freight Agreement Codes/Descriptions Reason Code Handling Fee Freight Agreement Reason Description Short Description AAC N Per Agreement-Half Freight Air + Advance Fees 1/2AFOBC AAC AA1 N Per Agreement-Chargeback Full Freight Air FULL-AIR AA1 AA2 N Per Agreement-Chargeback Half Freight Air HALF-AIR AA2 ASC N Per Agreement-Half Freight Surface + Advance Fees 1/2 FOBC ASC AS1 N Per Agreement-Chargeback Full Freight Surface FULFRTSU AS1 AS2 N Per Agreement-Chargeback Half Freight Surface HLFFRTSU AS2 A01 N Per Agreement-Chargeback Full Freight FULFRTAG A01 A02 N Per Agreement-Chargeback Half Freight HLFFRTAG A02 A03 N Per Agreement-Difference Between Air & Surface DIFSA-AG A03 A04 N Per Agreement-1/2 Diff Between Air & Surface 1/2DIFAG A04 A2C N Per Agreement-Chargeback Half Freight + Advance Fees 1/2+ADVC A2C A3C N Per Agreement-Chargeback Diff of Surf & Air + Advance Fees DIFSA+AD A3C A4C N Per Agreement-Chargeback 1/2 Diff Surf & Air +Advance Fees 1/2DIFSA A4C FOB N Chargeback Advance Charges Based on Fob Point ADV CHGS FOB F01 N Per PO Freight Term-Chargeback Full Freight. FULL FRT F01 F02 N Per PO Freight Term-Chargeback Half Freight. HALF FRT F02 F03 N Per PO-Difference Between Air & Surface Freight DIFF S/A F03 F04 N Per PO-1/2 Difference Between Air & Surface 1/2 DIFF F04 F05 N Per PO-Chargeback at Per Unit Rate UNT RATE F05 F06 N FOB Consol = 25% Of Total Shipment Charge FOBC=25% F06

Freight Chargeback Code Descriptions Violation Code Handling Fee Freight Chargeback Reason Description Short Description I01 Y Routing Violation-Must Ship Collect Per Routing Guide S/B CLCT I01 I02 Y Dbl Bill Adv/Pu Paid to Consol MISC. I02 I03 Y Routing Violation-Shipped Ups Overweight A OVR WT I03 I04 Y Routing Violation-Must Ship UPS ND to Dc UPS TO DC I04 I05 Y Chargeback for Failure to Consolidate Shipments NONCNSOL I05 I09 Y Routing Violation - Must Call FedEx Freight for P/U FEDEXP/U I09 M01 Y Merchandise Shipped to Incorrect Distribution Center MISSHIP M01 M02 Y Merchandise Was to Have Been Shipped Store Direct S-DIRECT M02 M03 N Event Miss-ship Aired Direct to Store EVNT M/S M03 P01 Y Po Violation-Po States Surface-Shipped Air S/B AIR P01 P02 Y Po Violation-Po States Air-Shipped Surface S/B SURF P02 P03 Y Po Violation-Merchandise Shipped Past Cancel Date PAST CAN P03 P04 Y Po Violation-Merchandise Shipped Too Soon TOO SOON P04 P05 Y Merchandise Refused Due to Invalid Purchase Order PO INVLD P05 P06 Y Inbound Freight for Merchandise Refused at Door PO REFSD P06 P07 N Charges for Refused/Recalled Merchandise PO RECAL P07 P08 Y Outbound Freight on Merchandise Claimed or Refused CLM-RFSD P08 P09 N Inbound Freight on Merchandise Claimed CLM-OTHR P09 P10 Y Po Not Authorized to Ship Store Direct NO STDIR P10 P11 Y Not Authorized to Ship Overnight OVERNITE AIR P12 Y Failure to Complete BOL Requirements NO P.O. P12 R01 Y Routing Violation-Incorrect Carrier Used WRNGCARR R01 R02 Y Routing Violation-Must Call Gilbert for Pickup GBEA P/U R02 R03 N Freight Chargeback - Must Not Use Declared Value DCLR VLU R03 R04 Y Routing Violation- Must Call XPO Logistics (FKA: Con-Way) For Pickup CNWY R05 Y Routing Violation-Underweight Must Ship UPS ND to DC UNDER WT R05 R06 Y Routing Violation-Must Call NorCon for Pickup NCON P/U R06 R07 Y Routing Violation-Must Call FedEx National for Pickup FXNL P/U R07 R09 Y Routing Violation-Must Call CTE for Pickup CAIE P/U R09 R10 N Detention Charges/Volume Shipments Exceeds 2hr Limit EXCD LIM R10 R11 Y Routing Violation-Must Call Colonial for Pickup CLNK P/U R11 R12 Y Routing Violation-Must Call BTX Global Logistics for Pickup BTXA P/U R12 Z99 Y See Chargeback Explanation Below MISC. Z99

NORDSTROM ROUTING GUIDE SECTION 5: MISCELLANEOUS INFORMATION4B 20

SECTION 6: CARRIER PAGES

BTX Global Logistics

Air Shipments First-Time BTX shippers, Air service levels: Pursuant to TSA security directives, BTX must verify first-time shippers as ‘known shippers’ as defined in the TSA/IACSSP prior to any air shipping activity. First-time shippers with no pending air shipments: Shippers may pro-actively contact BTX prior to having any pending shipments in order to confirm status and/or begin the known shipper process. The shipper must be prepared to provide their full corporate information and Dun & Bradstreet Duns number, if available. If the shipper is a 3PL or other logistics company, a valid Indirect Air Carrier (IAC) number will be needed prior to any air shipping activity. First-time shippers with pending air shipments: First-time shippers who have not previously verified known shipper status with BTX (as described above), and have a pending air shipment for Nordstrom, must contact BTX at least 2 business days prior to desired pickup date in order for BTX to begin the Known-Shipper verification process. NOTE: If BTX is not able to verify the shipper’s status in time to achieve the required ship date and service level, BTX will work with Nordstrom Corporate Logistics to determine a shipping alternative. Nordstrom Corporate Logistics will coordinate this effort with the shipper.

‘Known Shippers’ Once the shipper’s status has been confirmed by BTX as ‘known’, the shipper may proceed directly to the following standard process in order to book shipments with BTX. Note: any shipper name or address change will result in the need for a re-verification of the known shipper status.

Carrier Contact Information • All shipping origins: (877) 384-5559 email: [email protected] • BTX website: www.btxair.com • SCAC Code - BTXA Shippers are encouraged to register with the BTX website to enable the ability to create shipments, arrange pickups, and track shipments online. Please contact the appropriate BTX Service Center (listed above) for assistance.

Shipment booking cut-off times Please contact BTX as soon as possible, but not later than 24 hours in advance of pickup date in order to book a shipment and arrange a pickup. In some origins, same day pickups may be arranged but the requests must be received by BTX no later than noon local time the day of the pickup.

Air Waybill Creation Create one Air Waybill (AWB) per destination per day. . Mark the freight terms as ‘Collect’ . Complete the requested shipper information . Complete the requested consignee information

Service Level . The standard Nordstrom service level for air shipments is Second Day Air. Unless you are otherwise instructed by the Nordstrom Expedite team or Corporate Logistics office, use this service level for all shipments. . If you are shipping on a Thursday or Friday, use service level ‘Ground’ unless otherwise instructed by the Nordstrom Expedite team or the Corporate Logistics office.

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BTX Global Logistics (cont.)

Purchase Order (PO) Information . Enter the PO number you are shipping, the number of cartons by PO and carton dimension (in inches, L x W x H), and the total weight of these cartons. If you are shipping multiple POs, list them separately and include the above information by PO. If you have cartons of different dimensions for the same PO. list the number of cartons per each carton size. Example: P.O. 12345678, 10 cartons 18’ x 14’ x 12’, 120 lb. P.O. 12345678, 5 cartons 16’ x 14’ x 10’, 75 lb. P.O. 12345678, 12 cartons 24’ x 16’ x 12’. 150 lb.

Description of Items . Enter the description of the items you are shipping. Be as specific as possible and conform to classifications and tariffs in place at the time of shipment. Totals . Enter the total number of cartons, the total weight, and the total number of pallets (if applicable) tendered.

Dimension limits While Nordstrom does not require you to tender freight to BTX on pallets, it is common practice to do so and is not prohibited. The maximum size for a palletized shipment is 48’ x 40’ x 50’

Tendering Freight . Shipper must tender freight to the carrier by Air Waybill. Carrier will sign the waybill for total number of cartons. Shipper may not tender waybills as ‘STC’, nor will the carrier pick up any waybill that is not counted by carton and signed. . Shrink-wrapping should be done only after driver has physically counted the cartons on pallets.

Ground Shipments

Ground service level, shipments of more than 7 pallets or over 750 cu.ft per BOL destination per day When tendering shipments to BTX for Ground service level, the shipper does not need to be a ‘Known Shipper’ as described in the Air Shipments section above. Use the same carrier contact information as described above, and provide the carrier with a Bill of Lading per DC destination, containing the following information:

. Shipper Company Name, address, contact and phone number . Consignee (typically a Nordstrom DC) company name and full address . Nordstrom purchase order number, number of cartons per purchase order, and the weight of those cartons (please include carton dimensions if available) . Freight terms: Collect . Driver is required to count and sign for individual cartons and the pallet count being picked up. ‘STC’ (said-to- contain) shipments are not allowed, and any shortages/damages reported will be the responsibility of the shipper if a ‘STC’ shipment is tendered to carrier. . The MAXIMUM number of pallets per BOL for this program is 13. Any shipments requiring more than 13

pallets per destination must be sent to the Volume Load Desk ([email protected])

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CTE – TC Transportation

Carrier Contact Information • Phone: (800) 540-0244 • Fax: (323) 357-1724 • Websitewww.cteinc.net • SCAC Code - CAIE

Verifying PO and Pick-Up Scheduling • We recommend that shippers use CTE’s on-line web tool for scheduling pick-ups rather than faxing documents and information. Please contact CTE directly about how to be set up for this web tool. • Call (800) 540-0244.

Bill of Lading Instructions/Shipment Addressing Consigned to: Nordstrom DC # C/O CTE – TC Transportation 2280 Commerce Place Hayward, CA 94545

Time Line and Procedure for PO Verification, Scheduling a Pickup and Sending your ASN 856 to Nordstrom Prior to requesting pick up you must: • Verify all POs that will be physically presented to the carrier driver on the requested pickup day. • Edit your Bill of Lading and physical cartons to match. Only valid POs may be presented to the carrier driver. • Your ASN 856 must match your Bills of Lading and physical cartons exactly! • Key Matching Fields: Bill of Lading numbers, DC number, carton count by PO number.

After all POs for the requested pickup day have been validated and shipping paperwork has been matched to the ASN 856: • You must obtain a pickup number from your carrier by 3:00 PST, locking in pickup for the next day. o If you miss the 3:30 PST deadline and your PO is at risk of becoming Past Cancelled, you must contact the POs Nordstrom buyer for a PO extension. o The pickup number may be used as the CN Pro number in the ASN 856. o The SCAC code of the pickup carrier must be used in the ASN 856.

Your ASN 856 must not be sent to Nordstrom until after the driver has signed ‘CLEAR’ on your Bill of Lading. • ‘Clear’ means that no changes were made to the carton count on your Bill of Lading by the driver. • If the driver makes any changes to the carton count on your Bill of Lading, your ASN 856 must be edited to reflect the actual physical shipment picked up by the driver before it is transmitted. • The date of the driver’s signature must match the ASN 856 Ship Date field.

If you have any questions about these procedures, please direct them to [email protected].

Routing Instructions Refer to the Purchase Order for FOB point, shipping method, freight terms, shipping window and stores. See Section 8: Store/DC List for Ship To DC’s.

NORDSTROM ROUTING GUIDE SECTION 6: CARRIER PAGES 23

CTE – TC Transportation (cont.)

With Freight Charge Terms marked ‘Collect’ • Create an individual shipper’s Bill of Lading as follows:

Step Action 1 Make out one Bill of Lading document: • For each DC; • For each day. 2 Mark the Bill of Lading ‘collect’. 3 Include the following information on the Bill of Lading: • Shipper’s name; • Shipper’s address; For each verified Purchase Order, list: • Purchase Order number; • Number of pieces (cartons or GOH) by PO number; • Department number by PO number; • Weight in LBS. by PO number; • Accurate carton count by size dimensions; • Description of all articles in shipment. Be as specific as possible and conform to classifications and tariffs in effect on the date of the shipment. If additional pages are needed to list POs, mark them ‘Page 2 of 3’, etc., and only total the number of cartons/total weight/Lbs. on the last page. 4 Do not declare value. (See Declaration of Value in Section 2: Shipment Preparation for complete details.)

• Supplier must tender freight to pick up carrier by DC, which must correspond to each bill.

Contact [email protected] with questions.

NORDSTROM ROUTING GUIDE SECTION 6: CARRIER PAGES 24

CTE – California Transport Enterprises

Carrier Contact Information • Phone: (800) 540-0244 o Within California: (323) 357-1720 • Fax: (323) 357-1724 • Websitewww.cteinc.net • SCAC Code - CAIE

Bill of Lading Instructions/Shipment Addressing Consigned to: Nordstrom DC # C/O CTE 2610 Wisconsin South Gate, CA 90280

Time Line and Procedure for PO Verification, To Schedule a Pickup and Sending your ASN 856 to Nordstrom Prior to requesting pick up you must: • Verify all POs that will be physically presented to the carrier driver on the requested pickup day. • Edit your Bill of Lading and physical cartons to match. Only valid POs may be presented to the carrier driver. • Your ASN 856 must match your Bills of Lading and physical cartons exactly! • Key Matching Fields: Bill of Lading numbers, DC number, carton count by PO number.

After all POs for the requested pickup day have been validated and shipping paperwork has been matched to the ASN 856: • You must obtain a pickup number from your carrier by 3:00 PST, locking in pickup for the next day. o Your carrier will give you a 4-hour pickup window, and you must have your shipment ready by the start of that window. o If you miss the 3:00 PST deadline and your PO is at risk of becoming Past Cancelled, you must contact the POs Nordstrom buyer for a PO extension. o The pickup number may be used as the CN Pro number in the ASN 856. o The SCAC code of the pickup carrier must be used in the ASN 856.

If you have any questions about these procedures, please direct them to [email protected].

Routing Instructions Refer to the Purchase Order for FOB point, shipping method, freight terms, shipping window and stores. See Section 8: Store/DC List for the Ship To DC’s.

NORDSTROM ROUTING GUIDE SECTION 6: CARRIER PAGES 25

CTE – California Transport Enterprises (cont.)

With Freight Charge Terms marked ‘Collect’ • Create an individual shipper’s Bill of Lading as follows:

Step Action 1 Make out one Bill of Lading document: • For each DC; • For each day. 2 Mark the Bill of Lading ‘collect’. 3 Include the following information on the Bill of Lading: • Shipper’s name; • Shipper’s address; For each verified Purchase Order, list: • Purchase Order number; • Number of pieces (cartons or GOH) by PO number; • Department number by PO number; • Weight in LBS. by PO number; • Accurate carton count by size dimensions; • Description of all articles in shipment. Be as specific as possible and conform to classifications and tariffs in effect on the date of the shipment. If additional pages are needed to list POs, mark them ‘Page 2 of 3’, etc., and only total the number of cartons/total LBS. on the last page. 4 Do not declare value. (See Declaration of Value in Section 2: Shipment Preparation for complete details.)

• Supplier must tender freight to pick up carrier by DC, which must correspond to each bill.

Contact [email protected] with questions.

NORDSTROM ROUTING GUIDE SECTION 6: CARRIER PAGES 26

Estes Express Lines – Direct to DC, bypass Gilbert only (For Estes Express Lines to Gilbert, see pages 28-29)

Website: www.estes-express.com For Verifying PO and Pick-Up Scheduling - • 1 877-268-3555 Ext. 2067 * Identify yourself as a NORDSTROM Shipper • Email: [email protected] • SCAC Code - EXLA

Bill of Lading Instructions/Shipment Addressing NORDSTROM DC# ____ DC Street Address DC City, State, Zip Code

Mark Freight Charges ‘COLLECT’

In the ‘Bill Freight Charges To’ field, fill in as below:

NORDSTROM, Inc. c/o TRAX 3175 Lenox Park Blvd. Suite 400 Memphis, TN 38115

Routing Instructions Refer to the Purchase Order for FOB point, shipping method, freight terms, shipping window and stores. • Refer to Section 8: Store/DC List to determine Store #s associated to each DC #.

Special Note for palletized LTL shipments: • DO NOT ship more than 7 pallets per BOL per day via Estes Express Lines o If shipping 8 up to 13 pallets per BOL per day, route via BTX Global in Carrier Pages section. o If shipping 14 pallets or more per BOL per day, email [email protected] o Email [email protected] for assistance. • DO NOT ship pallets higher than 72” maximum • Chargebacks will result for failing to follow these instructions Create an individual shipper’s Bill of Lading as follows:

Step Action 1 Make out one Bill of Lading document: • For each DC; • For each day. 2 Mark the Bill of Lading ‘collect’. 3 Include the following information on the Bill of Lading: • Shipper’s name; • Shipper’s address; For each verified Purchase Order, list: • Purchase Order number; • Number of cartons by PO number; • Department number by PO number; • Weight in LBS.by PO number; • Accurate carton count by size dimensions; • Description of all articles in shipment. Be as specific as possible and conform to classifications and tariffs in effect on the date of the shipment. If additional pages are needed to list POs, mark them ‘Page 2 of 3’, etc., and only total the number of cartons/total weight on the last page. 4 Do not declare value. (See Declaration of Value in Section 2: Shipment Preparation for complete details.) • Suppliers must tender freight to pick up carrier by DC, which must correspond to each bill. Failure to comply will result in a consolidation traffic freight chargeback, plus handling fees.

Verification of Delivery Nordstrom strongly recommends that Proof of Delivery (POD) inquiries be made within 120 days of the ship date. It is always best to verify delivery within two weeks of the ship date. Contact [email protected] with questions.

NORDSTROM ROUTING GUIDE SECTION 6: CARRIER PAGES 27

Estes Express to Gilbert

Carrier Contact Information • Call: 1 877-268-3555 Ext. 2067 * Identify yourself as a NORDSTROM Shipper • Email: [email protected] • SCAC Code –EXLA • Website: www.estes-express.com

Verifying PO and Pick-Up Scheduling • Call: 1 877-268-3555 Ext. 2067 * Identify yourself as a NORDSTROM Shipper

After all POs for the requested pickup day have been validated and shipping paperwork has been matched to the ASN 856: • You must obtain a pickup number from your carrier by 3:00pm EST, locking in pickup for the next day. • Your carrier will give you a 4-hour pickup window, and you must have your shipment ready by the start of that window.

Your ASN 856 must not be sent to Nordstrom until after the driver has signed ‘CLEAR’ on your Bill of Lading. • ‘Clear’ means that no changes were made to the carton count on your Bill of Lading by the driver. • If the driver makes any changes to the carton count on your Master Bill of Lading, your ASN 856 must be edited to reflect the actual physical shipment picked up by the driver before it is transmitted. • The date of the driver’s signature must match the ASN 856 Ship Date field. • The driver will sign only the Master Bill of Lading.

If you have any questions about these procedures, please direct them to [email protected].

Master Bill of Lading Address (Ship To) NORDSTROM C/O Estes Express Lines – Gilbert 1000 Riverside Drive Keasbey, NJ 08832-0186

Sub Bill of Lading Address (Ship To) • Nordstrom DC# only, NO DC Address

Important note: Include the DC number, but not the DC address. DC addresses must not appear on Sub Bills of Lading.

Routing Instructions Refer to the Purchase Order for FOB point, shipping method, freight terms, shipping window and stores. See Section 8: Store/DC List for Ship To DC’s.

NORDSTROM ROUTING GUIDE SECTION 6: CARRIER PAGES 28

Estes Express to Gilbert (cont.)

With Freight Charge Terms marked ‘Collect’ • Create an individual shipper’s Bill of Lading as follows:

Step Action 1 If shipping to more than one DC on the same day, create a unique sub-bill for each DC itemized by: • PO number(s) and department number, with carton count and LBS. for each PO. 2 Cross-reference individual sub-bills on the Master Bill of Lading. 3 Combine all surface shipments to Nordstrom from your facility on the same day onto one Master Bill of Lading, including: • Total cartons and total LBS. by each DC. 4 At the bottom of the Master Bill of Lading, include: • Total cartons for all DC’s; • Total weight in LBS. for all DC’s.

NOTE: The Master Bill of Lading is the document the carrier’s driver will sign.

• Staple the individual shippers’ sub-bills under the one Master Bill of Lading. Cross-reference individual shippers’ sub-bill numbers on the Master Bill of Lading. • Supplier must tender freight to pick up carrier by DC, which must correspond to individual sub-bills. Failure to comply will result in a consolidation traffic freight chargeback, plus handling fees.

Use the Bill of Lading Guidelines (on www.gs1us.org), which includes examples of the industry standard sub-bills and Master Bill of Lading (or see Appendix C: Sample Bill of Lading).

NORDSTROM ROUTING GUIDE SECTION 6: CARRIER PAGES 29

Gilbert

Carrier Contact Information: • Email; [email protected] • Phone: (732) 709-5330 or (800) 245-6161 • Fax: (732) 709-5502 or (732) 709-5503 SCAC Code - GBEA

Purchase Order Verification and Pickup Request Line: Call (732) 709-5330, then follow the prompts: Schedule a pickup (#1) Customer Service (#2)

Master of Bill of Lading Address (Ship To): Nordstrom C/O Gilbert 1000 Riverside Drive Keasbey, NJ 08832-0186

Sub Bill of Lading Address (Ship To) • Nordstrom DC#

Important note: Include the DC number, but not the DC address. DC addresses must not appear on Sub Bills of Lading.

Your ASN 856 must not be sent to Nordstrom until after the driver has signed ‘CLEAR’ on your Bill of Lading. • ‘Clear’ means that no changes were made to the carton count on your Bill of Lading by the driver. • If the driver makes any changes to the carton count on your Master Bill of Lading, your ASN 856 must be edited to reflect the actual physical shipment picked up by the driver before it is transmitted. • The date of the driver’s signature must match the ASN 856 Ship Date field. • The driver will sign only the Master Bill of Lading.

If you have any questions about these procedures, please direct them to [email protected].

Routing Instructions Refer to the Purchase Order for FOB point, shipping method, freight terms, shipping window and stores. See Section 8: Store/DC List for ShipTo DC’s.

NORDSTROM ROUTING GUIDE SECTION 6: CARRIER PAGES 30

Gilbert (cont.)

With Freight Charge Terms marked ‘Collect’ • Create an individual shipper’s Bill of Lading as follows:

NOTE: The Master Bill of Lading is the document the carrier’s driver will sign.

Use the Bill of Lading Guidelines (on www.gs1us.org), which includes examples of the industry standard sub-bills and Master Bill of Lading (or see Appendix C: Sample Bill of Lading).

NORDSTROM ROUTING GUIDE SECTION 6: CARRIER PAGES 31

NorCon, LTD.

Carrier Contact Information • Phone: (513) 942-5768 • Fax: (513) 942-2798 • Web: www.NorConltd.com • SCAC Code – NCON

Verifying PO and Pick-Up/Delivery Scheduling • EMAIL – [email protected] • Call (513) 942-5768. Volume Multi-DC Truckloads (Over 8 pallets/10,000 lbs.) Contact NorCon at least 3 business days prior to your requested ship/pickup date to arrange for a 53’ pickup trailer. POs must be valid on actual pickup day.

Master of Bill of Lading Address Nordstrom C/o NorCon, LTD 9811 Harwood Ct. Fairfield, OH 45014 Sub Bill of Lading Address • Nordstrom DC # only, NO DC Address

*GPS Note; NorCon’s City in GPS is Westchester but US Mailing address is Fairfield Important note: Include the DC number, but not the DC address. DC addresses must not appear on Sub Bills of Lading. Time Line & Procedure for; PO Verification, Scheduling a Pickup/Obtaining a Delivery Appointment and Sending your ASN 856 to Nordstrom Prior to requesting pickup or delivery appointment you must: • Verify all POs that will be physically presented to the carrier driver on the requested pickup day or in your delivery. • Edit your Bills of Lading and physical cartons to match. Only valid POs may be presented to the carrier driver or delivered to NorCon. Provide # of cartons AND # of pallets by DC. • Your ASN 856 must match your Bills of Lading and physical cartons exactly! • Key Matching Fields Bill of Lading numbers, DC number, Carton count by PO number.

After all POs for the requested pickup day have been validated and shipping paperwork has been matched to the ASN 856: • You must obtain a pickup/delivery appointment number from your carrier by 3:00 EST, locking in your pickup for the next day. o Your carrier will give you a 4-hour pickup window, and you must have your shipment ready by the start of that window. o If you miss the 3:00 EST deadline and your PO is at risk of becoming Past Cancelled, you must contact the POs Nordstrom buyer for a PO extension. o The pickup number may be used as the CN Pro number in the ASN 856. o The SCAC code of the pickup carrier must be used in the ASN 856. Your ASN 856 must not be sent to Nordstrom until after the driver has signed ‘CLEAR’ on your Bill of Lading. • ‘Clear’ means that no changes were made to the carton count on your Bill of Lading by the driver. • If the driver makes any changes to the carton count on your Master Bill of Lading, your ASN 856 must be edited to reflect the actual physical shipment picked up by the driver before it is transmitted. • The date of the driver’s signature must match your ASN 856 Ship Date field. • The driver signs only the Master Bill of Lading.

Contact [email protected] with any questions.

NORDSTROM ROUTING GUIDE SECTION 6: CARRIER PAGES 32

NorCon, LTD. (cont.)

Routing Instructions Refer to the Purchase Order for FOB point, shipping method, freight terms, shipping window and stores. See Section 8: Store/DC List for Ship To DC’s.

Check box on BOL With Freight Charge Terms marked as ‘Collect’ • Create an individual shipper’s Bill of Lading as follows:

NOTE: The Master Bill of Lading is the document the carrier’s driver will sign.

Use the Bill of Lading Guidelines (on www.gs1us.org), which includes examples of the industry standard sub-bills and Master Bill of Lading (or see Appendix C: Sample Bill of Lading).

NORDSTROM ROUTING GUIDE SECTION 6: CARRIER PAGES 33

OAK Harbor Freight

Website: www.oakh.com For Verifying PO and Pick-Up Scheduling - *All NORDSTROM shipper pickup requests must be submitted via the below contacts for the central Oak Harbor Freight office. Do not call your local OAK HARBOR terminal.

• Call; 1-800-285-6254 or 253-288-8370 / 8391/ 8369 *Please identify yourself as a NORDSTROM shipper • Email: [email protected] • SCAC Code – OAKH

Bill of Lading Instructions/Shipment Addressing Consigned to: Nordstrom DC# _____ DC Street Address DC City, State, Zip Code Mark Freight Charges ‘Bill Third Party’ In the ‘Bill Freight Charges To’ field, fill in as below:

NORDSTROM, Inc. c/o TRAX 3175 Lenox Park Blvd. Suite 400 Memphis, TN 38115

Routing Instructions Refer to the Purchase Order for FOB point, shipping method, freight terms, shipping window and stores. Refer to Section 8: Store/DC List to determine Store #s associated to each DC #.

Special Note for palletized LTL shipments: . DO NOT ship more than 7 pallets per BOL per day o If shipping 8 up to 13 pallets per day, route via BTX Global in Carrier Pages section. o 14 pallets per BOL or more email [email protected] o Email [email protected] for assistance. . DO NOT ship pallets higher than 72” maximum . Chargebacks will result for failing to follow these instructions

• Create an individual shipper’s Bill of Lading as follows: Step Action 1 Create one Bill of Lading document: • For each DC you are shipping to • For each day you are shipping 2 Mark the Bill of Lading ‘Bill Third Party’. 3 Include the following information on the Bill of Lading: • Shipper’s name • Shipper’s address • Third Party Billing address (see above) For each verified Purchase Order, list: • Purchase Order number • Number of cartons by PO number • Department number by PO number • Weight in LBS. by PO number • Accurate carton count by size dimensions • Description of all articles in shipment. Be as specific as possible and conform to classifications and tariffs in effect on the date of the shipment. If additional pages are needed to list POs, mark them ‘Page 2 of 3’, etc., and only total the number of cartons/total weight/LBS. on the last page. 4 Do not declare value. (See Declaration of Value in Section 2: Shipment Preparation for complete details.) • Suppliers must tender freight to pick up carrier by DC, which must correspond to each bill. Failure to comply will result in a consolidation traffic freight chargeback, plus handling fees.

NORDSTROM ROUTING GUIDE SECTION 6: CARRIER PAGES 34

UPS Freight - LTL

Website: http://ltl.upsfreight.com For Verifying POs and Pick-Up Scheduling – *All NORDSTROM shipper pickup requests must be submitted via the below contacts to the Central NORDSTROM- UPGF Customer Support Team. Do not call your local UPS FRT terminal. Call 866) 450-7652 for PO Verification and Scheduling Pickups: 8am to 7pm EST • Email Address; [email protected] • SCAC - UPGF

Bill of Lading Instructions/Shipment Addressing Consigned to: Nordstrom DC# ____ DC Street Address DC City, State, Zip Code Mark Freight Charges ‘Collect’ In the ‘Bill Freight ChargesTo’ field, fill in as below:

NORDSTROM, Inc. c/o TRAX 3175 Lenox Park Blvd. Suite 400 Memphis, TN 38115

Routing Instructions Refer to the Purchase Order for FOB point, shipping method, freight terms, shipping window and stores. Refer to Section 8: Store/DC List: Store/DC List to determine Store #s associated to each DC #.

Special Note for palletized LTL shipments: • DO NOT ship more than 7 pallets per BOL per day o If shipping 8 up to 13 pallets per BOL per day, route via BTX Global in Carrier Pages section. o 14 pallets per BOL or more email [email protected] o Email [email protected] for assistance. • DO NOT ship pallets higher than 72” maximum • Chargebacks will result for failing to follow these instructions • Create an individual shipper’s Bill of Lading as follows: Step Action 1 Create one Bill of Lading document: • For each DC you are shipping to • For each day you are shipping 2 Mark the Bill of Lading ‘Bill Third Party’. 3 Include the following information on the Bill of Lading: • Shipper’s name • Shipper’s address • Third Party Billing address (see above) For each verified Purchase Order, list: • Purchase Order number • Number of cartons by PO number • Department number by PO number • Weight in LBS. by PO number • Accurate carton count by size dimensions • Description of all articles in shipment. Be as specific as possible and conform to classifications and tariffs in effect on the date of the shipment. If additional pages are needed to list POs, mark them ‘Page 2 of 3’, etc., and only total the number of cartons/total weight/LBS. on the last page. 4 Do not declare value. (See Declaration of Value in Section 2: Shipment Preparation for complete details.)

NORDSTROM ROUTING GUIDE SECTION 6: CARRIER PAGES 35

UPS Small Package

Carrier Contact Information • Phone: (800) 742-5877 or (800) PICK-UPS • Web Site: http://www.ups.com • SCAC Code – UPSN

Shippers must have an active UPS account number in order to use Nordstrom’s 3rd Party UPS account. If you do not have an active UPS account number, you may sign up online at https://www.ups.com/myups and click ‘Register’ at the bottom of the page. Or you may call (800) 742-5877. You can request UPS shipping software, WorldShip, to put on your computer if you are a daily pick up account. WorldShip can also be downloaded from: http://www.ups.com/worldship

Jewelry and Watch Program Nordstrom Purchase Orders that consist of jewelry and watch items destined for departments 881 and 879 must ship under the UPS High-Value requirements contained in Section 3: “Special Handling, Jewelry and Watch Shipping Procedures”. This requires using a different UPS account than standard UPS shipping covered below.

Shipment Addressing All Nordstrom shipments are to be addressed to: Nordstrom DC # Nordstrom DC Street Address Nordstrom DC City, State, and Zip Code See Section 8: Store/DC List for the ‘Ship to’ DC’s and their addresses.

Nordstrom Third Party Bill to Account Number and Address Set Up Procedure Contact [email protected] to receive the Nordstrom UPS account number to ship on. Please provide the following information: • supplier name/number • supplier contact information • PO number(s) being shipped • State and zip code you are shipping from • Total weight by DC We will email our 3rd Party Account and Address to you no later than the next business day after receiving your email. Should we change the UPS account number for any reason, we will update the Routing Guide alert section on the home page of www.nordstromsupplier.com. You will then need to follow the above process to receive the new account number. Please check the Routing Guide regularly to be sure to get any updates. Important • If Nordstrom is paying the freight charges for your shipment, DO NOT ship on your own account and ask that Nordstrom reimburse you—we must have UPS charges billed to our account in order to receive our contracted rates. • Shipments to Canada are covered by our Canadian Routing Guide (nordstromsuppliercanada.com) and require a different UPS account than the one used for US shipments.

Routing Instructions Refer to the Purchase Order for FOB point, shipping method, freight terms, shipping window and stores.

Service Selection • If PO specifies ‘Air’, use UPS 2nd Day Air service level. • If PO specifies ‘Surface’, use UPS Ground service level. Please contact [email protected] prior to shipping if you are being requested to use any other service level. Nordstrom will not pay for use of any other service level without prior permission.

Suppliers must tender freight to pick up carrier by DC, which must correspond to each bill. Failure to comply will result in a consolidation traffic freight chargeback, plus handling fees. Verification of Delivery Nordstrom strongly recommends that Proof of Delivery (POD) inquiries be made within 120 days of the ship date. It is always best to verify delivery within two weeks of the ship date. Contact [email protected] with questions.

NORDSTROM ROUTING GUIDE SECTION 6: CARRIER PAGES 36

UPS Small Package (cont.)

UPS General Instructions • You must use an authorized 3rd Party account number to bill third party to Nordstrom. • In order to transmit electronic Package Level Detail (PLD) for each shipment, you must use a UPS shipping system, such as World Ship, UPS Internet, or a UPS compatible shipping system. • It is important to complete the ‘End of Day’ process when using UPS systems like World Ship at least once per day for your shipment data to be transmitted to UPS. This is a critical step that is needed to ensure your packages are shipped and received without delay. Failure to perform this task could result in a freight chargeback due to incorrect ship date being shown on the tracking information reported by UPS to Nordstrom. • The use of hand-written air bills is not authorized. Your shipment could be delayed or returned unless system-generated shipping labels are created using a UPS system or UPS-compatible shipping systems. • The date your UPS shipment is created is the date that is transmitted to Nordstrom as the actual ship date. Keep this in mind if you are creating UPS shipments prior to actual ship date, as it could result in a charge back if the reported ship date falls outside the PO ship window. • All packages must have the Nordstrom PO number (example: ‘12345678’) clearly entered in the ‘Reference 1’ field of the shipping system and appear on the shipping label. You will not be able to process your shipment via UPS Shipping System without this information. • If you do not have a daily pickup from UPS: When preparing a shipment on UPS World Ship system, and scheduling a pickup for your packages online, only request a pickup for the first package you process. DO NOT request more than one pickup per day. • The PO number and the department number must be clearly written near the label on all packages. Please be sure that the carrier shipping label does not cover up the GS1-128 carton label. • Please provide accurate carton count by size (dimensions) when creating your shipment. • We suggest that all small package shippers track each shipment to delivery.

UPS Claims/Liability (The shipper must file all cargo claims with UPS directly)

The shipper is responsible for all loss and damage regardless of FOB point stated on the Purchase Order.

Nordstrom pays for merchandise that is received in good repair only. If your shipment is never received or is received short or damaged, the balance of your invoice must be covered by your cargo claim with UPS. UPS gives 9 months from the day of delivery or from the scheduled day of delivery if delivery was not made for the filing of claims for domestic packages. International package claims must be filed within 60 days of the date of delivery.

Domestic Air Shipments: UPS Limit of Liability for domestic air and ground shipments is $100 per outer carton per shipment or the replacement value of the shipment, whichever is less.

UPS offers Declared Value for packages up to a limit of $50,000, If the shipper chooses to purchase additional Declared Value to cover the contents of their cartons; the premium is the responsibility of the shipper.

Damage Claims: Concealed damage must be reported to UPS within 9 months of the date of delivery (Domestic) and within 60 days of the date of delivery (International).

A written claim must be submitted to UPS for standard Limit of Liability loss and damage claims.

Time Limit for Filing Claims for Loss or Damage to Property As a condition precedent to recovery, all claims for loss or damage to property must be filed in writing or electronically with UPS within the following time limits:

Domestic shipments, claims must be filed within nine months after delivery of the package or in case of failure to make delivery then within nine months after a reasonable time for delivery has elapsed.

Written claims must be sent to UPS (address on the UPS Claim form found at https://www.ups.com/myups) Attn: Cargo Claims.

Shippers who choose to purchase additional Declared Value to cover the contents of their cartons are responsible for any associated premiums. Nordstrom will not reimburse for Declared Value charges. Shippers are also responsible for any additional premiums, such as hazardous material, delivery confirmation, fax POD (Proof of Delivery), Saturday pick up charges, delivery and address correction fees, etc.

Shippers tendering unauthorized packages are responsible for paying the list rate charges published by UPS.

Verification of Delivery Nordstrom strongly recommends that Proof of Delivery (POD) inquiries be made within 90 days of the ship date. It is always best to verify delivery within two weeks of the ship date.

NORDSTROM ROUTING GUIDE SECTION 6: CARRIER PAGES 37

XPO Logistics (For XPO Logistics to Gilbert, see pages 39-40)

Website: LTL.xpo.com For Verifying POs and Pick-Up Scheduling – *All NORDSTROM shipper pickup requests must be submitted via the below contacts for the Central XPO Logistics office. Do not call your local XPO Logistics freight terminal.

• Call (888) 696-3650 • Email Address; [email protected] • SCAC Code – CNWY

NORDSTROM, Inc. c/o TRAX 3175 Lenox Park Blvd. Suite 400 Memphis, TN 38115

Routing Instructions Refer to the Purchase Order for FOB point, shipping method, freight terms, shipping window and stores. See Section 8: Store/DC List for Ship To DC’s.

Special Note for palletized LTL shipments: • DO NOT ship more than 7 pallets per BOL per day o If shipping 8 up to 13 pallets per BOL per day, route via BTX Global /Carrier Pages o 14 pallets per BOL or more email [email protected] • Volume Multi-BOL DC Pick Up requests need to be placed at least 48 hours (2 Full business days) in advance. Please be sure all POs included are valid for at least 2 more days from the advance notice pickup request. POs must be valid on actual pickup day. o Email [email protected] for assistance. • DO NOT ship pallets higher than 72” maximum • Chargebacks will result for failing to follow these instructions • Create an individual shipper’s Bill of Lading as follows: Step Action 1 Make out one Bill of Lading document: • For each DC; • For each day. 2 Mark the Bill of Lading ‘collect’. 3 Include the following information on the Bill of Lading: • Shipper’s name; • Shipper’s address; For each verified Purchase Order, list: • Purchase Order number; • Number of cartons by PO number; • Department number by PO number; • Weight in LBS.by PO number; • Accurate carton count by size dimensions; • Description of all articles in shipment. Be as specific as possible and conform to classifications and tariffs in effect on the date of the shipment. If additional pages are needed to list POs, mark them ‘Page 2 of 3’, etc., and only total the number of cartons/total weight on the last page. 4 Do not declare value. (See Declaration of Value in Section 2: Shipment Preparation for complete details.) • Suppliers must tender freight to pick up carrier by DC, which must correspond to each bill. Failure to comply will result in a consolidation traffic freight chargeback, plus handling fees. Verification of Delivery Nordstrom strongly recommends that Proof of Delivery (POD) inquiries be made within 120 days of the ship date. It is always best to verify delivery within two weeks of the ship date. Contact [email protected] with questions.

NORDSTROM ROUTING GUIDE SECTION 6: CARRIER PAGES 38

XPO Logistics to Gilbert

Carrier Contact Information • Call: 1 888 696-3650 * Identify yourself as a NORDSTROM Shipper • Email: [email protected] • SCAC Code – CNWY • Website: https://ltl.xpo.com/

Verifying PO and Pick-Up Scheduling • Call: 1 888 696-3650 * Identify yourself as a NORDSTROM Shipper

After all POs for the requested pickup day have been validated and shipping paperwork has been matched to the ASN 856: • You must obtain a pickup number from your carrier by3:00pm EST, locking in pickup for the next day. • Your carrier will give you a 4-hour pickup window, and you must have your shipment ready by the start of that window.

Your ASN 856 must not be sent to Nordstrom until after the driver has signed ‘CLEAR’ on your Bill of Lading. • ‘Clear’ means that no changes were made to the carton count on your Bill of Lading by the driver. • If the driver makes any changes to the carton count on your Master Bill of Lading, your ASN 856 must be edited to reflect the actual physical shipment picked up by the driver before it is transmitted. • The date of the driver’s signature must match the ASN 856 Ship Date field. • The driver will sign only the Master Bill of Lading.

If you have any questions about these procedures, please direct them to [email protected].

Master Bill of Lading Address (Ship To):

NORDSTROM C/O XPO to Gilbert 1000 Riverside Drive Keasbey, NJ 08832-0186

Sub Bill of Lading Address (Ship To) • Nordstrom DC# only, NO DC Address

Important note: Include the DC number, but not the DC address. DC addresses must not appear on Sub Bills of Lading.

Routing Instructions Refer to the Purchase Order for FOB point, shipping method, freight terms, shipping window and stores. See Section 8: Store/DC List for Ship To DC’s.

NORDSTROM ROUTING GUIDE SECTION 6: CARRIER PAGES 39

XPO Logistics to Gilbert (cont.)

With Freight Charge Terms marked ‘Collect’ • Create an individual shipper’s Bill of Lading as follows:

NOTE: The Master Bill of Lading is the document the carrier’s driver will sign.

Use the Bill of Lading Guidelines (on www.gs1us.org), which includes examples of the industry standard sub-bills and Master Bill of Lading (or see Appendix C: Sample Bill of Lading).

NORDSTROM ROUTING GUIDE SECTION 6: CARRIER PAGES 40

SECTION 7: ORIGIN STATE PAGES

ALABAMA (AL)

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment.

General Rules • Suppliers must call carrier 24 hours prior to shipment for pickup and PO verification. Same day pickup requests will not be accepted. • For SURFACE shipments, combine the weight of all cartons for all POs shipping to the same DC on the same day. • For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC on the same day. • See Section 6: Carrier Pages for carrier-specific shipping instructions. • For SURFACE shipments per or by DC greater than 10,000 lbs. or a cubic measure greater than 1,800 cubic feet, contact the Nordstrom Volume Shipment Routing Desk at [email protected], at least 3 business days prior to the requested ship date. • For AIR shipments, greater than 2,000 lbs. per DC contact [email protected]. • All shipments must be sent ‘Collect.’ • Routing instructions are subject to change. Please consult the Routing Guide prior to each shipment. Special Note for palletized LTL shipments:

o DO NOT ship more than 7 pallet positions per BOL destination per day via UPS FREIGHT o For shipments of 8 pallets up to 13 pallets per BOL, route via BTX Global Logistics GROUND service level (see carrier page). . For 14 pallets per BOL or more contact [email protected] o DO NOT ship pallets higher than 72” maximum o Chargebacks will result for failing to follow these instructions

Carrier Selection Tables:

PO Specifies SURFACE Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs. 299 Ground Service 399 499 569/562 599 UPS FREIGHT 201-10,000 lbs. 699 Standard LTL Service 799 879

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 41

ALABAMA (AL) - (cont.)

PO Specifies AIR Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs. 299 2nd Day Air Service 399 499 569/562 599 BTX Global Logistics 201-2000 lbs. 699 2nd Day Air 879

UPS Small Package 1-200 lbs. Ground Service 799 XPO Logistics 201-10,000 lbs. Standard LTL Service

NOTE: For Air shipments, more than 2,000 lbs. per DC, please contact [email protected] for Routing Instructions

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 42

ALASKA (AK)

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment.

PO Specifies SURFACE Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs. 299 Ground Service 399 499 569/562 599 XPO Logistics 201-10,000 lbs. 699 Standard LTL Service 799 879

PO Specifies AIR Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs. 299 2nd Day Air Service 399 499 569/562 599 BTX Global Logistics 201-10,000 lbs. 699 2nd Day Air 799 879 NOTE: For Air shipments, more than 2,000 lbs. per DC, please contact [email protected] for Routing Instructions

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 43

ARIZONA (AZ)

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment.

General Rules • Suppliers must call carrier 24 hours prior to shipment for pickup and PO verification. Same day pickup requests will not be accepted. • For SURFACE shipments, combine the weight of all cartons for all POs shipping to the same DC on the same day. • For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC on the same day. • See Section 6: Carrier Pages for carrier-specific shipping instructions. • For SURFACE shipments per or by DC greater than 10,000 lbs. or a cubic measure greater than 1,800 cubic feet, contact the Nordstrom Volume Shipment Routing Desk at [email protected], at least 3 business days prior to the requested ship date. • For AIR shipments, greater than 2,000 lbs. per DC contact [email protected]. • All shipments must be sent ‘Collect.’ • Routing instructions are subject to change. Please consult the Routing Guide prior to each shipment.

PO Specifies SURFACE Ship To DC Weight Carrier

89 UPS Small Package 1-50 lbs. 299 Ground Service 399 499 569/562 599 51-10,000 CTE 699 lbs. 799 879

PO Specifies AIR Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs. 299 2nd Day Air Service 569/562 599 201-2,000 BTX Global Logistics 699 lbs. 2nd Day Air 799

UPS Small Package 1-50 lbs. Ground Service 399 499 CTE 879 51-10,000 Combine both surface and air shipments shipping to lbs. the same DC on the same day on a SINGLE Bill of Lading

NOTE: For Air shipments, more than 2,000 lbs. per DC, please contact [email protected] for Routing Instructions

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 44

ARKANSAS (AR)

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment.

General Rules • Suppliers must call carrier 24 hours prior to shipment for pickup and PO verification. Same day pickup requests will not be accepted. • For SURFACE shipments, combine the weight of all cartons for all POs shipping to all DC’s (except DC 799) on the same day. For DC799 see weight breaks listed below. • For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC on the same day. • See Section 6: Carrier Pages for carrier-specific shipping instructions. • For SURFACE shipments per or by DC greater than 10,000 lbs. or a cubic measure greater than 1,800 cubic feet, contact the Nordstrom Volume Shipment Routing Desk at [email protected], at least 3 business days prior to the requested ship date. • For AIR shipments, greater than 2,000 lbs. per DC contact [email protected]. • All shipments must be sent ‘Collect.’ • Routing instructions are subject to change. Please consult the Routing Guide prior to each shipment. Special Note for palletized LTL shipments: o DO NOT ship more than 7 pallet positions per BOL destination per day via UPS FREIGHT . For shipments of 8 pallets up to 13 pallets per BOL, route via BTX Global Logistics GROUND service level (see carrier page). . For 14 pallets per BOL or more contact [email protected] o DO NOT ship pallets higher than 72” maximum o Chargebacks will result for failing to follow these instructions

PO Specifies SURFACE Ship To DC Weight Carrier

89 UPS Small Package 1-50 lbs. 299 Ground Service 399 499 569/562 599 51-10,000 lbs. NorCon 699 879

UPS Small Package 1-200 lbs. Ground Service

799 UPS FREIGHT 201-10,000 lbs. Standard LTL Service

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 45

ARKANSAS (AR) (cont.)

PO Specifies AIR Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs. 299 2nd Day Air Service 399 499 569/562 BTX Global Logistics 599 201-2,000 lbs. 2nd Day Air 699 879

UPS Small Package 1-200 lbs. Ground Service

UPS FREIGHT 799 Standard LTL Service 201-10,000 lbs. Combine both surface and air shipments to DC799 on a SINGLE Bill of Lading

NOTE: For Air shipments, more than 2,000 lbs. per DC, please contact [email protected] for Routing Instructions

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 46

CALIFORNIA (CA): Los Angeles Metro Area Zip Code Prefixes 900-918

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment.

General Rules • Suppliers must call carrier 24 hours prior to shipment for pickup and PO verification. Same day pickup requests will not be accepted. • For SURFACE shipments, combine the weight of all cartons for all POs shipping to the same DC on the same day. • For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC on the same day. • See Section 6: Carrier Pages for carrier-specific shipping instructions. • For SURFACE shipments per or by DC greater than 10,000 lbs. or a cubic measure greater than 1,800 cubic feet, contact the Nordstrom Volume Shipment Routing Desk at [email protected], at least 3 business days prior to the requested ship date. • For AIR shipments, greater than 2,000 lbs. per DC contact [email protected]. • All shipments must be sent ‘Collect.’ • Routing instructions are subject to change. Please consult the Routing Guide prior to each shipment.

PO Specifies SURFACE Ship To DC Weight Carrier

89 UPS Small Package 1-20 lbs. 299 Ground Service 399 499 569/562 599 21-10,000 CTE 699 lbs. 799 879

PO Specifies AIR Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs. 299 2nd Day Air Service 599 569/562 201-2,000 BTX Global Logistics 699 lbs. 2nd Day Air 799

UPS Small Package 1-20 lbs. 399 Ground Service 499 879 21-10,000 CTE lbs.

NOTE: For Air shipments, more than 2,000 lbs. per DC, please contact [email protected] for Routing Instructions

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 47

CALIFORNIA (CA): Northern California Zip Code Prefixes 939, 956-969

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment.

General Rules • Suppliers must call carrier 24 hours prior to shipment for pickup and PO verification. Same day pickup requests will not be accepted. • For SURFACE shipments, combine the weight of all cartons for all POs shipping to the same DC on the same day. • For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC on the same day. • See Section 6: Carrier Pages for carrier-specific shipping instructions. • For SURFACE shipments per or by DC greater than 10,000 lbs. or a cubic measure greater than 1,800 cubic feet, contact the Nordstrom Volume Shipment Routing Desk at [email protected], at least 3 business days prior to the requested ship date. • For AIR shipments, greater than 2,000 lbs. per DC contact [email protected]. • All shipments must be sent ‘Collect’ or ‘Bill Third Party’. See instructions on the Carrier Page • Routing instructions are subject to change. Please consult the Routing Guide prior to each shipment.

PO Specifies SURFACE Ship To DC Weight Carrier

89 UPS Small Package 1-50 lbs. 299 Ground Service 399 499 569/562 599 51-10,000 lbs. CTE – TC Transportation 699 799 879

PO Specifies AIR Ship To DC Weight Carrier

299 UPS Small Package 1-200 lbs. 569/562 2nd Day Air Service 599 699 BTX Global Logistics 201-2,000 lbs. 799 2nd Day Air

UPS Small Package 1-50 lbs. Ground Service 89 399 CTE – TC Transportation 499 Combine both surface and air shipments shipping 879 51-10,000 lbs. to the same DC on the same day onto a SINGLE Bill of Lading NOTE: For Air shipments, more than 2000 lbs. per DC, please contact [email protected] for Routing Instructions

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 48

CALIFORNIA (CA): San Francisco Metro Area Zip Code Prefixes 940-955

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment.

General Rules • Suppliers must call carrier 24 hours prior to shipment for pickup and PO verification. Same day pickup requests will not be accepted. • For SURFACE shipments, combine the weight of all cartons for all POs shipping to the same DC on the same day. • For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC on the same day. • See Section 6: Carrier Pages for carrier-specific shipping instructions. • For SURFACE shipments per or by DC greater than 10,000 lbs. or a cubic measure greater than 1,800 cubic feet, contact the Nordstrom Volume Shipment Routing Desk at [email protected], at least 3 business days prior to the requested ship date. • For AIR shipments, greater than 2,000 lbs. per DC contact [email protected]. • All shipments must be sent ‘Collect’ or ‘Bill Third Party’. • Routing instructions are subject to change. Please consult the Routing Guide prior to each shipment. PO Specifies SURFACE Ship To DC Ship To DC PO Specifies SURFACE

89 UPS Small Package 1-20 lbs. 299 Ground Service 399 499 569/562 599 21-10,000 CTE – TC Transportation 699 lbs. 799 879

PO Specifies AIR Ship To DC Weight Carrier

299 UPS Small Package 1-200 lbs. 569/562 2nd Day Air Service 599 699 201-2,000 BTX Global Logistics 799 lbs. 2nd Day Air

UPS Small Package 1-20 lbs. Ground Service 89 399 CTE – TC Transportation 499 21-10,000 Combine both surface and air shipments shipping 879 lbs. to the same DC on the same day onto a SINGLE Bill of Lading

NOTE: For Air shipments, more than 2,000 lbs. per DC, please contact [email protected] for Routing Instructions

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 49

CALIFORNIA (CA): Southern California Zip Code Prefixes 919- 938

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment.

General Rules • Suppliers must call carrier 24 hours prior to shipment for pickup and PO verification. Same day pickup requests will not be accepted. • For SURFACE shipments, combine the weight of all cartons for all POs shipping to the same DC on the same day. • For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC on the same day. • See Section 6: Carrier Pages for carrier-specific shipping instructions. • For SURFACE shipments per or by DC greater than 10,000 lbs. or a cubic measure greater than 1,800 cubic feet, contact the Nordstrom Volume Shipment Routing Desk at [email protected], at least 3 business days prior to the requested ship date. • For AIR shipments, greater than 2,000 lbs. per DC contact [email protected]. • All shipments must be sent ‘Collect’ or ‘Bill Third Party’. • Routing instructions are subject to change. Please consult the Routing Guide prior to each shipment. PO Specifies SURFACE Ship To DC Weight Carrier

89 UPS Small Package 1-50 lbs. 299 Ground Service 399 499 569/562 599 51-10,000 CTE 699 lbs. 799 879

PO Specifies AIR Ship To DC Weight Carrier

299 UPS Small Package 1-200 lbs. 569/562 2nd Day Air Service 599 699 201-2,000 BTX Global Logistics 799 lbs. 2nd Day Air

UPS Small Package 1-50 lbs. Ground Service 89 399 CTE 499 51-10,000 Combine both surface and air shipments shipping 879 lbs. to the same DC on the same day onto a SINGLE Bill of Lading

NOTE: For Air shipments, more than 2,000 lbs. per DC, please contact [email protected] for Routing Instructions

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 50

COLORADO (CO)

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules • Suppliers must call carrier 24 hours prior to shipment for pickup and PO verification. Same day pickup requests will not be accepted. • For SURFACE shipments, combine the weight of all cartons for all POs shipping to the same DC on the same day. • For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC on the same day. • See Section 6: Carrier Pages for carrier-specific shipping instructions. • For SURFACE shipments per or by DC greater than 10,000 lbs. or a cubic measure greater than 1,800 cubic feet, contact the Nordstrom Volume Shipment Routing Desk at [email protected], at least 3 business days prior to the requested ship date. • For AIR shipments, greater than 2,000 lbs. per DC contact [email protected]. • All shipments must be sent ‘Collect’ or ‘Bill Third Party’ • Routing instructions are subject to change. Please consult the Routing Guide prior to each shipment. Special Note for palletized LTL shipments: o DO NOT ship more than 7 pallet positions per BOL destination per day via XPO Logistics. . For shipments of 8 pallets up to 13 pallets per BOL destination per day, route via BTX Global Logistics GROUND service level (see carrier page). . For 14 pallets per BOL or more contact [email protected] o DO NOT ship pallets higher than 72” maximum o Chargebacks will result for failing to follow these instructions PO Specifies SURFACE Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs. 299 Ground Service 399 499 569/562 599 XPO Logistics 201-10,000 lbs. 699 Standard LTL Service 799 879

PO Specifies AIR Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs. 299 2nd Day Air Service 399 499 569/562 599 BTX Global Logistics 201-2,000 lbs. 699 2nd Day Air 799 879 NOTE: For Air shipments, more than 2000 lbs. per DC, please contact [email protected] for Routing Instructions

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 51

CONNECTICUT (CT)

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment.

General Rules • Suppliers must call carrier 24 hours prior to shipment for pickup and PO verification. Same day pickup requests will not be accepted. • For SURFACE shipments, combine the weight of all cartons for all POs shipping to all DC’s • For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC on the same day. • For DC569/562 POs listed as ‘Air’, see separate ‘Air’ routing for that DC below. Note that shipments for DC 569/562 will move via ground due to proximity of shipping location to DC 569/562. • See Section 6: Carrier Pages for carrier-specific shipping instructions. • For SURFACE shipments per or by DC greater than 10,000 lbs. or a cubic measure greater than 1,800 cubic feet, contact the Nordstrom Volume Shipment Routing Desk at [email protected], at least 3 business days prior to the requested ship date. • For AIR shipments, greater than 2,000 lbs. per DC contact [email protected]. • All shipments must be sent ‘Collect’ or ‘Bill Third Party’. • Routing instructions are subject to change. Please consult the Routing Guide prior to each shipment.

PO Specifies SURFACE Ship To DC Weight Carrier

89 UPS Small Package 1-50 lbs. 299 Ground Service 399 499 569/562 599 51-10,000 lbs. Gilbert 699 799 879

PO Specifies AIR Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs. 299 2nd Day Air Service 399 499 599 BTX Global Logistics 200-2,000 lbs. 799 2nd Day Air 879

UPS Small Package 1-100 lbs. 569/562 Ground Service 699 101-10,000 Gilbert* lbs. *no air for this location

NOTE: For Air shipments, more than 2,000 lbs. per DC, please contact [email protected] for Routing Instructions

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 52

DELAWARE (DE)

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment.

General Rules • Suppliers must call carrier 24 hours prior to shipment for pickup and PO verification. Same day pickup requests will not be accepted. • For SURFACE shipments, combine the weight of all cartons for all POs shipping to all DC’s, • For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC on the same day. • For DC699 and DC569/562 shipments listed as ‘Air’, see routing for these DC’s below—note that they will ship via Ground due to the proximity of the shipping location to each DC. • See Section 6: Carrier Pages for carrier-specific shipping instructions. • For SURFACE shipments per or by DC greater than 10,000 lbs. or a cubic measure greater than 1,800 cubic feet, contact the Nordstrom Volume Shipment Routing Desk at [email protected], at least 3 business days prior to the requested ship date. • For AIR shipments, greater than 2,000 lbs. per DC contact [email protected]. • All shipments must be sent ‘Collect’ or ‘Bill Third Party’. • Routing instructions are subject to change. Please consult the Routing Guide prior to each shipment.

PO Specifies SURFACE Ship To DC Weight Carrier

89 UPS Small Package 1-50 lbs. 299 Ground Service 399 499 569/562 599 51-10,000 lbs. Estes Express Lines to Gilbert 699 799 879

PO Specifies AIR

Weight Carrier

89 UPS Small Package 1-200 lbs. 299 2nd Day Air Service 399 499 599 BTX Global Logistics 201-2,000 lbs. 799 2nd Day Air 879

UPS Small Package 1-100 lbs. Ground Service

569/562 699 Estes Express Lines to Gilbert* 101-10,000 lbs. *no air for this location

NOTE: For Air shipments, more than 2,000 lbs. per DC, please contact [email protected] for Routing Instructions

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 53

DISTRICT OF COLUMBIA (DC)

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment.

General Rules • Suppliers must call carrier 24 hours prior to shipment for pickup and PO verification. Same day pickup requests will not be accepted. • For SURFACE shipments, combine the weight of all cartons for all POs shipping to all DC’s Except DC 569/562 on the same day. • For DC 569/562 shipments, combine the total weight of all POs shipping on the same day, and refer to the table below. • For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC (except DC699/DC569/562) on the same day. For shipments to DC699/DC569/562, see table below for instructions • See Section 6: Carrier Pages for carrier-specific shipping instructions. • For SURFACE shipments per or by DC greater than 10,000 lbs. or a cubic measure greater than 1,800 cubic feet, contact the Nordstrom Volume Shipment Routing Desk at [email protected], at least 3 business days prior to the requested ship date. • For AIR shipments, greater than 2,000 lbs. per DC contact [email protected]. • All shipments must be sent ‘Collect’ Or ‘Bill Third Party’. • Routing instructions are subject to change. Please consult the Routing Guide prior to each shipment.

PO Specifies SURFACE Ship To DC Weight Carrier

UPS Small Package 89 1-50 lbs. Ground Service 299 399 499 599 699 51-10,000 lbs. Estes Express Lines to Gilbert 799 879

UPS Small Package 1-100 lbs. Ground Service

569/562 Estes Express Lines 101-10,000 lbs. (Direct to DC, bypass Gilbert)

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 54

DISTRICT OF COLUMBIA (DC) - (cont.)

PO Specifies AIR Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs. 299 2nd Day Air Service 399 499 599 BTX Global Logistics 699 201-2,000 lbs. 2nd Day Air 799 879

UPS Small Package 1-100 lbs. Ground Service

569/562 A.DuiePyle 101-10,000 lbs. *no air for this location

NOTE: For Air shipments, more than 2,000 lbs. per DC, please contact [email protected] for Routing Instructions

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 55

FLORIDA (FL) See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules • Suppliers must call carrier 24 hours prior to shipment for pickup and PO verification. Same day pickup requests will not be accepted. • For SURFACE shipments, combine the weight of all cartons for all POs shipping to the same DC on the same day. • For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC on the same day. • See Section 6: Carrier Pages for carrier-specific shipping instructions. • For SURFACE shipments per or by DC greater than 10,000 lbs. or a cubic measure greater than 1,800 cubic feet, contact the Nordstrom Volume Shipment Routing Desk at [email protected], at least 3 business days prior to the requested ship date. • For AIR shipments, greater than 2,000 lbs. per DC contact [email protected] • All shipments must be sent ‘Collect’ Or ‘Bill Third Party. Routing instructions are subject to change. Please consult the Routing Guide prior to each shipment. Special Note for palletized LTL shipments: . DO NOT ship more than 7 pallet positions per BOL destination per day via UPS Freight . For shipments of 8 pallets up to 13 pallets per BOL, route via BTX Global Logistics GROUND service level (see carrier page). . For 14 pallets per BOL or more contact [email protected] o DO NOT ship pallets higher than 72” maximum o Chargebacks will result for failing to follow these instructions PO Specifies SURFACE Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs. 299 Ground Service 399 499 569/562 599 UPS FREIGHT 201-10,000 lbs. 699 Standard LTL Service 799 879

PO Specifies AIR Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs. 299 2nd Day Air Service 399 499 569/562 BTX Global Logistics 599 201-2,000 lbs. 2nd Day Air 699 879

UPS Small Package 1-200 lbs. Ground Service

UPS FREIGHT 799 Standard LTL Service

201-10,000 lbs. Note: Combine surface and air shipments shipping to DC799 on the same day onto one BOL

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 56

GEORGIA (GA)

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment.

General Rules • Suppliers must call carrier 24 hours prior to shipment for pickup and PO verification. Same day pickup requests will not be accepted. • For SURFACE shipments, combine the weight of all cartons for all POs shipping to all DC’s (except DC 699 and DC 799) on the same day. For DC’s 699 and 799, see weight breaks listed below. • For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC on the same day. • See Section 6: Carrier Pages for carrier-specific shipping instructions. • For SURFACE shipments per or by DC greater than 10,000 lbs. or a cubic measure greater than 1,800 cubic feet, contact the Nordstrom Volume Shipment Routing Desk at [email protected], at least 3 business days prior to the requested ship date. • For AIR shipments, greater than 800 lbs. per DC contact [email protected]. • All shipments must be sent ‘Collect’ Or ‘Bill Third Party’. • Routing instructions are subject to change. Please consult the Routing Guide prior to each shipment. Special Note for palletized LTL shipments: o DO NOT ship more than 7 pallet positions per BOL destination per day via UPS Freight . For shipments of 8 pallets up to 13 pallets per BOL destination per day, route via BTX Global Logistics GROUND service level (see carrier page). . For 14 pallets per BOL or more contact [email protected] o DO NOT ship pallets higher than 72” maximum o Chargebacks will result for failing to follow these instructions

PO Specifies SURFACE Ship To DC Weight Carrier

89 UPS Small Package 1-50 lbs. 299 Ground Service 399 499 599 51-10,000 lbs. NorCon 879

UPS Small Package 1-200 lbs. Ground Service 569/562 699 UPS FREIGHT 799 Standard LTL Service 201-10,000 lbs. Combine both surface and air shipments shipping to DC 699 & 799 on the same day on a SINGLE bill of lading per DC.

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 57

GEORGIA (GA) - (cont.)

PO Specifies AIR Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs. 299 2nd Day Air Service 399 499 BTX Global Logistics 599 201-2,000 lbs. 2nd Day Air 879

UPS Small Package 1-200 lbs. Ground Service

UPS FREIGHT - 569/562 Standard LTL Service 699 799 *No Air to these DCs 201-10,000 lbs. Combine both surface and air shipments on the same day on a SINGLE bill of lading. Each DC must have their own Single bill of lading.

NOTE: For Air shipments, more than 2,000 lbs. per DC, please contact [email protected] for Routing Instructions

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 58

HAWAII (HI)

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment.

General Rules • Suppliers must call carrier 24 hours prior to shipment for pickup and PO verification. Same day pickup requests will not be accepted. • For SURFACE shipments, combine the weight of all cartons for all POs shipping to the same DC on the same day. • For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC on the same day. • See Section 6: Carrier Pages for carrier-specific shipping instructions. • For SURFACE Shipments, greater than 1,000 lbs. per DC contact [email protected] for Routing Instructions • For AIR shipments, greater than 300 lbs. per DC contact [email protected] for routing instructions. • All shipments must be sent ‘Collect’ or ‘Bill Third Party’. • Routing instructions are subject to change. Please consult the Routing Guide prior to each shipment. PO Specifies SURFACE Ship To DC Weight Carrier

89 299 399 499 UPS Small Package 569/562 1-2,000 lbs. Ground Service 599 699 799 879

PO Specifies AIR Ship To DC Weight Carrier

89 299 399 499 UPS Small Package 2nd Day Air Service 569/562

599 1-200 lbs. *use UPS Small Package -Next Day Service 699 (only Hawaii to Hawaii) 799 879 *Hawaii Stores

89 299 399 499 BTX Global Logistics 569/562 201-2,000 lbs. 2nd Day Air 599 699 799 879

NOTE: For clarification of this State Page routing or if Air Shipments over 2,000 lbs. per DC contact [email protected]

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 59

IDAHO (ID)

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment.

General Rules • Suppliers must call carrier 24 hours prior to shipment for pickup and PO verification. Same day pickup requests will not be accepted. • For SURFACE shipments, combine the weight of all cartons for all POs shipping to the same DC on the same day. • For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC on the same day. • See Section 6: Carrier Pages for carrier-specific shipping instructions. • For SURFACE shipments per or by DC greater than 10,000 lbs. or a cubic measure greater than 1,800 cubic feet, contact the Nordstrom Volume Shipment Routing Desk at [email protected], at least 3 business days prior to the requested ship date. • For AIR shipments, greater than 2,000 lbs. per DC contact [email protected]. • All shipments must be sent ‘Collect’ Or ‘Bill Third Party’. • Routing instructions are subject to change. Please consult the Routing Guide prior to each shipment. Special Note for palletized LTL shipments: o DO NOT ship more than 7 pallet positions per BOL destination per day via XPOLogistics . For shipments of 8 pallets up to 13 pallets per BOL destination per day, route via BTX Global Logistics GROUND service level (see carrier page). . For 14 pallets per BOL or more contact [email protected] o DO NOT ship pallets higher than 72” maximum o Chargebacks will result for failing to follow these instructions

PO Specifies SURFACE Ship To DC Weight Carrier

UPS Small Package 89 1-200 lbs. Ground Service 399 499 879 201-10,000 lbs. Oak Harbor Freight

299 UPS Small Package 1-200 lbs. 569/562 Ground Service 599 699 XPO Logistics 799 201-10,000 lbs. Standard LTL Service

PO Specifies AIR Ship To DC Weight Carrier

UPS Small Package 89 1-200 lbs. Ground Service 399 499 BTX Global Logistics 879 201-2,000 lbs. 2nd Day Air

299 UPS Small Package 1-200 lbs. 569/562 2nd Day Air Service 599 699 BTX Global Logistics 201-2,000 lbs. 799 2nd Day Air

NOTE: For Air shipments, more than 2,000 lbs. per DC, please contact [email protected] for Routing Instructions

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 60

ILLINOIS (IL)

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment.

General Rules • Suppliers must call carrier 24 hours prior to shipment for pickup and PO verification. Same day pickup requests will not be accepted. • For SURFACE shipments, combine the weight of all cartons for all POs shipping to all DC’s (except DC 299 and 599) on the same day. For DC299 and DC599, see weight breaks listed below. • For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC except DC299 and DC599 on the same day. For shipments to DC299 and DC599, see tables below. • See Section 6: Carrier Pages for carrier-specific shipping instructions. • For SURFACE shipments per or by DC greater than 10,000 lbs. or a cubic measure greater than 1,800 cubic feet, contact the Nordstrom Volume Shipment Routing Desk at [email protected], at least 3 business days prior to the requested ship date. • For AIR shipments, greater than 2,000 lbs. per DC contact [email protected]. • All shipments must be sent ‘Collect’ Or ‘Bill Third Party’. • Routing instructions are subject to change. Please consult the Routing Guide prior to each shipment. Special Note for palletized LTL shipments: o DO NOT ship more than 7 pallet positions per BOL destination per day via XPO Logistics . For shipments of 8 pallets up to 13 pallets per BOL destination per day, route via BTX Global Logistics GROUND service level (see carrier page). . For 14 pallets per BOL or more contact [email protected] o DO NOT ship pallets higher than 72” maximum o Chargebacks will result for failing to follow these instructions

PO Specifies SURFACE Ship To DC Weight Carrier

89 UPS Small Package 1-50 lbs. 399 Ground Service 499 569/562 699 799 51-10,000 lbs. NorCon 879

UPS Small Package 1-200 lbs. Ground Service

299 XPO Logistics 599 Standard LTL Service 201-10,000 lbs. Combine both surface and air shipments shipping to the same DC on the same day on a SINGLE bill of lading

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 61

ILLINOIS (IL) - (cont.)

PO Specifies AIR Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs. 399 2nd Day Air Service 499 569/562 699 BTX Global Logistics 799 201-2,000 lbs. 2nd Day Air 879

UPS Small Package 1-200 lbs. Ground Service

XPO Logistics 299 Standard LTL Service 599

201-10,000 lbs. Combine both surface and air shipments shipping to the same DC on the same day on a SINGLE bill of lading

NOTE: For Air shipments, more than 2,000 lbs. per DC, please contact [email protected] for Routing Instructions

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 62

INDIANA (IN)

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment.

General Rules • Suppliers must call carrier 24 hours prior to shipment for pickup and PO verification. Same day pickup requests will not be accepted. • For SURFACE shipments, combine the weight of all cartons for all POs shipping to all DC’s on the same day. • For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC on the same day. • See Section 6: Carrier Pages for carrier-specific shipping instructions. • For SURFACE shipments per or by DC greater than 10,000 lbs. or a cubic measure greater than 1,800 cubic feet, contact the Nordstrom Volume Shipment Routing Desk at [email protected], at least 3 business days prior to the requested ship date. • For AIR shipments, greater than 2,000 lbs. per DC contact [email protected]. • All shipments must be sent ‘Collect’ Or ‘Bill Third Party’ • Routing instructions are subject to change. Please consult the Routing Guide prior to each shipment.

PO Specifies SURFACE Ship To DC Weight Carrier

89 UPS Small Package 1-50 lbs. 299 Ground Service 399 499 569/562 599 699 51-10,000 lbs. NorCon 799 879

PO Specifies AIR Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs. 299 2nd Day Air Service 399 499 569/562 599 BTX Global Logistics 699 201-2,000 lbs. 2nd Day Air 799 879

NOTE: For Air shipments, more than 2,000 lbs. per DC, please contact [email protected] for Routing Instructions

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 63

IOWA (IA)

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment.

General Rules • Suppliers must call carrier 24 hours prior to shipment for pickup and PO verification. Same day pickup requests will not be accepted. • For SURFACE shipments, combine the weight of all cartons for all POs shipping to the same DC on the same day. • For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC (except DC299 and DC599) on the same day. For DC299 and DC599 see table below • See Section 6: Carrier Pages for carrier-specific shipping instructions. • For SURFACE shipments per or by DC greater than 10,000 lbs. or a cubic measure greater than 1,800 cubic feet, contact the Nordstrom Volume Shipment Routing Desk at [email protected], at least 3 business days prior to the requested ship date. • For AIR shipments, greater than 800 lbs. per DC contact [email protected]. • All shipments must be sent ‘Collect’ Or ‘Bill Third Party’ • Routing instructions are subject to change. Please consult the Routing Guide prior to each shipment. Special Note for palletized LTL shipments: o DO NOT ship more than 7 pallet positions per BOL destination per day via XPO Logistics . For shipments of 8 pallets up to 13 pallets per BOL destination per day, route via BTX Global Logistics GROUND service level (see carrier page). . For 14 pallets per BOL or more contact [email protected] o DO NOT ship pallets higher than 72” maximum o Chargebacks will result for failing to follow these instructions

PO Specifies SURFACE Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs. 299 Ground Service 399 499 569/562 599 XPO Logistics 201-10,000 lbs. 699 Standard LTL Service 799 879

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 64

IOWA (IA) - (cont.)

PO Specifies AIR Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs. 399 2nd Day Air Service 499 569/562 699 BTX Global Logistics 201-10,000 lbs. 799 2nd Day Air 879

UPS Small Package 1-200 lbs. Ground Package

XPO Logistics 299 Standard LTL Service 599 201-10,000 lbs. Combine both surface and air shipments shipping to the same DC on the same day on a SINGLE bill of lading

NOTE: For Air shipments, more than 2,000 lbs. per DC, please contact [email protected] for Routing Instructions

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 65

KANSAS (KS)

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment.

General Rules • Suppliers must call carrier 24 hours prior to shipment for pickup and PO verification. Same day pickup requests will not be accepted. • For SURFACE shipments, combine the weight of all cartons for all POs shipping to the same DC on the same day. • For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC (except DC299 and DC599) on the same day. For air shipments to DC299 and 599, see below table. • See Section 6: Carrier Pages for carrier-specific shipping instructions. • For SURFACE shipments per or by DC greater than 10,000 lbs. or a cubic measure greater than 1,800 cubic feet, contact the Nordstrom Volume Shipment Routing Desk at [email protected], at least 3 business days prior to the requested ship date. • For AIR shipments, greater than 800 lbs. per DC contact [email protected]. • All shipments must be sent ‘Collect’ Or ‘Bill Third Party’ • Routing instructions are subject to change. Please consult the Routing Guide prior to each shipment. Special Note for palletized LTL shipments: o DO NOT ship more than 7 pallet positions per BOL destination per day via XPO Logistics . For shipments of 8 pallets up to 13 pallets per BOL destination per day, route via BTX Global Logistics GROUND service level (see carrier page). . For 14 pallets per BOL or more contact [email protected] o DO NOT ship pallets higher than 72” maximum o Chargebacks will result for failing to follow these instructions

PO Specifies SURFACE Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs. 299 Ground Service 399 499 569/562 599 XPO Logistics 201-10,000 lbs. 699 Standard LTL Service 799 879

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 66

KANSAS (KS) - (cont.)

PO Specifies AIR Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs. 399 2nd Day Air Service 499 569/562 699 BTX Global Logistics 201-10,000 lbs. 799 2nd Day Air 879

UPS Small Package 1-200 lbs. Ground Service

XPO Logistics 299 Standard LTL Service 599 201-10,000 lbs. Combine both surface and air shipments shipping to the same DC on the same day on a SINGLE bill of lading

NOTE: For Air shipments, more than 2,000 lbs. per DC, please contact [email protected] for Routing Instructions

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 67

KENTUCKY (KY)

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment.

General Rules • Suppliers must call carrier 24 hours prior to shipment for pickup and PO verification. Same day pickup requests will not be accepted. • For SURFACE shipments, combine the weight of all cartons for all POs shipping to all DC’s on the same day. • For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC (except DC299 and DC599) on the same day. For air shipments to DC’s 299 and 599, see below table. • See Section 6: Carrier Pages for carrier-specific shipping instructions. • For SURFACE shipments per or by DC greater than 10,000 lbs. or a cubic measure greater than 1,800 cubic feet, contact the Nordstrom Volume Shipment Routing Desk at [email protected], at least 3 business days prior to the requested ship date. • For AIR shipments, greater than 800 lbs. per DC contact [email protected]. • All shipments must be sent ‘Collect.’ • Routing instructions are subject to change. Please consult the Routing Guide prior to each shipment. PO Specifies SURFACE Ship To DC Weight Carrier

89 UPS Small Package 1-50 lbs. 299 Ground Service 399 499 569/562 599 51-10,000 lbs. NorCon 699 799 879

PO Specifies AIR Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs. 399 2nd Day Air Service 499 569/562 699 BTX Global Logistics 201-2,000 lbs. 799 2nd Day Air 879

UPS Small Package 1-200 lbs. Ground Service 299 599 BTX Global Logistics 201-2,000 lbs. 2nd Day Air

NOTE: For Air shipments, more than 2,000 lbs. per DC, please contact [email protected] for Routing Instructions

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 68

LOUISIANA (LA)

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment.

General Rules • Suppliers must call carrier 24 hours prior to shipment for pickup and PO verification. Same day pickup requests will not be accepted. • For SURFACE shipments, combine the weight of all cartons for all POs shipping to each DC) on the same day. • For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC on the same day. • See Section 6: Carrier Pages for carrier-specific shipping instructions. • For SURFACE shipments per or by DC greater than 10,000 lbs. or a cubic measure greater than 1,800 cubic feet, contact the Nordstrom Volume Shipment Routing Desk at [email protected], at least 3 business days prior to the requested ship date. • For AIR shipments, greater than 2,000 lbs. per DC contact [email protected]. • All shipments must be sent ‘Collect.’ • Routing instructions are subject to change. Please consult the Routing Guide prior to each shipment. Special Note for palletized LTL shipments: o DO NOT ship more than 7 pallet positions per BOL destination per day via XPO Logistics . For shipments of 8 pallets up to 13 pallets per BOL, route via BTX Global Logistics GROUND service level (see carrier page). . For 14 pallets per BOL or more contact [email protected] o DO NOT ship pallets higher than 72” maximum o Chargebacks will result for failing to follow these instructions

PO Specifies SURFACE Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs. 299 Ground Service 399 499 569/562 599 XPO Logistics 201-10,000 lbs. 699 Standard LTL Service 799 879

PO Specifies AIR Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs. 299 2nd Day Air Service 399 499 569/562 BTX Global Logistics 599 201-10,000 lbs. 2nd Day Air 699 879

UPS Small Package 1-200 lbs. Ground Service 799 BTX Global Logistics 201-10,000 lbs. 2nd Day Air

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 69

MAINE (ME)

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment.

PO Specifies SURFACE Ship To DC Weight Carrier

89 UPS Small Package 1-50 lbs. 299 Ground Service 399 499 599 699 51-10,000 lbs. Estes Express Lines to Gilbert 799 879

UPS Small Package 1-100 lbs. Ground Service 569/562 Estes Express Lines 101-10,000 lbs. (Direct to DC, bypass Gilbert)

PO Specifies AIR Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs. 299 2nd Day Air Service 399 499 569/562 BTX Global Logistics 599 201-2,000 lbs. 2nd Day Air 699

799 879

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 70

MARYLAND (MD)

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment.

General Rules • Suppliers must call carrier 24 hours prior to shipment for pickup and PO verification. Same day pickup requests will not be accepted. • For SURFACE shipments, combine the weight of all cartons for all POs shipping to all DC’s EXCEPT DC 699 and DC 569/562 on the same day. • For shipments to DC 699 and DC 569/562 on the same day, by each separate DC, combine the total weight for all POs shipping on the same day and refer to the table below for carrier selection. • For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC EXCEPT DC 699 or 569/562 on the same day. For air shipments to DC 699 or 569/562 see table below. • See Section 6: Carrier Pages for carrier-specific shipping instructions. • For SURFACE shipments per or by DC greater than 10,000 lbs. or a cubic measure greater than 1,800 cubic feet, contact the Nordstrom Volume Shipment Routing Desk at [email protected], at least 3 business days prior to the requested ship date. • For AIR shipments, greater than 2,000 lbs. per DC contact [email protected]. • All shipments must be sent ‘Collect.’ • Routing instructions are subject to change. Please consult the Routing Guide prior to each shipment.

PO Specifies SURFACE Ship To DC Weight Carrier

89 UPS Small Package 1-50 lbs. 299 Ground Service 399 499 599 51-10,000 lbs. Estes Express Lines to Gilbert 799 879

UPS Small Package 1-100 lbs. Ground Service 569/562 699 Estes Express Lines 101 -10,000 lbs. (Direct to DC, bypass Gilbert)

PO Specifies AIR Ship To DC Weight Carrier

89 UPS Small Package 1-100 lbs. 299 2nd Day Air Service 399 499 599 Estes Express Lines to Gilbert* 101-10,000 lbs. 799 *No air for this DC 879

UPS Small Package 1-100 lbs. 569/562 Ground Service 699 Estes Express Lines to Gilbert* 101 -10,000 lbs. *No air for this DC

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 71

MASSACHUSETTS (MA)

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment.

General Rules

• Suppliers must call carrier 24 hours prior to shipment for pickup and PO verification. Same day pickup requests will not be accepted. • For SURFACE shipments, combine the weight of all cartons for all POs shipping to all DC’s EXCEPT DC 569/562 on the same day. • For shipments to DC 569/562, combine the weight of all POs shipping that day and refer to the table below for carrier selection. • For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC • EXCEPT DC 699 or 569/562 on the same day. For air shipments to DC 699 or 569/562 see table below. • See Section 6: Carrier Pages for carrier-specific shipping instructions. • For SURFACE shipments per or by DC greater than 10,000 lbs. or a cubic measure greater than 1,800 cubic feet, contact the Nordstrom Volume Shipment Routing Desk at [email protected], at least 3 business days prior to the requested ship date. • For AIR shipments, greater than 2,000 lbs. per DC contact [email protected]. • All shipments must be sent ‘Collect.’ • Routing instructions are subject to change. Please consult the Routing Guide prior to each shipment. •

PO Specifies SURFACE Ship To DC Weight Carrier

89 UPS Small Package 1-50 lbs. 299 Ground Service 399 499 599

699 51-10,000 lbs. XPO Logistics to Gilbert 799 879

UPS Small Package 1-100 lbs. Ground Service 569/562 XPO Logistics 100 -10,000 lbs. (Direct to DC, bypass Gilbert)

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 72

MASSACHUSETTS (MA) - (cont.)

PO Specifies AIR Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs. 299 2nd Day Air Service 399 499 599 BTX Global Logistics 201-2,000 lbs. 799 2nd Day Air 879

UPS Small Package 1-50 lbs. Ground Service

699 XPO Logistics to Gilbert*

51-10,000 lbs. *no air for this location Combine both surface and air shipments shipping to DC 699 on the same day on a SINGLE bill of lading

UPS Small Package 1-100 lbs. Ground Service

XPO Logistics* 569/562 100 -10,000 (No air for this DC, Direct to DC, bypass Gilbert) lbs. Combine both surface and air shipments shipping to DC 569/562 on the same day on a SINGLE bill of lading

NOTE: For Air shipments, more than 2,000 lbs. per DC, please contact [email protected] for Routing Instructions

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 73

MICHIGAN (MI)

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment.

General Rules • Suppliers must call carrier 24 hours prior to shipment for pickup and PO verification. Same day pickup requests will not be accepted. • For SURFACE shipments, combine the weight of all cartons for all POs shipping to all DC’s on the same day. • For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC, EXCEPT DC’s 299 and 599 on the same day. For air shipments to DC’s 299 and 599, see table below. • See Section 6: Carrier Pages for carrier-specific shipping instructions. • For SURFACE shipments per or by DC greater than 10,000 lbs. or a cubic measure greater than 1,800 cubic feet, contact the Nordstrom Volume Shipment Routing Desk at [email protected], at least 3 business days prior to the requested ship date. • For AIR shipments, greater than 2,000 lbs. contact [email protected]. • All shipments must be sent ‘Collect.’ • Routing instructions are subject to change. Please consult the Routing Guide prior to each shipment.

PO Specifies SURFACE Ship To DC Weight Carrier

89 UPS Small Package 1-50 lbs. 299 Ground Service 399 499 569/562 599 51-10,000 lbs. NorCon 699 799 879

PO Specifies AIR Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs. 399 2nd Day Air Service 499 569/562 699 BTX Global Logistics 201-2,000 lbs. 799 2nd Day Air 879

UPS Small Package 1-200 lbs. Ground Service 299 599 BTX Global Logistics 201-2,000 lbs. 2nd Day Air

NOTE: For Air shipments, more than 2,000 lbs. per DC, please contact [email protected] for Routing Instructions

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 74

MINNESOTA (MN)

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment.

General Rules • Suppliers must call carrier 24 hours prior to shipment for pickup and PO verification. Same day pickup requests will not be accepted. • For SURFACE shipments, combine the weight of all cartons for all POs shipping to the same DC on the same day. • For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC, EXCEPT DC’s 299 and 599 on the same day. For air shipments to DC’s 299 and 599, see table below. • • See Section 6: Carrier Pages for carrier-specific shipping instructions. • For SURFACE shipments per or by DC greater than 10,000 lbs. or a cubic measure greater than 1,800 cubic feet, contact the Nordstrom Volume Shipment Routing Desk at [email protected], at least 3 business days prior to the requested ship date. • For AIR shipments, greater than 2,000 lbs. contact [email protected]. • All shipments must be sent ‘Collect’ or ‘Bill Third Party’. • Routing instructions are subject to change. Please consult the Routing Guide prior to each shipment. Special Note for palletized LTL shipments: o DO NOT ship more than 7 pallet positions per BOL destination per day via XPO Logistics . For shipments of 8 pallets up to 13 pallets per BOL destination per day, route via BTX Global Logistics GROUND service level (see carrier page). . For 14 pallets per BOL or more contact [email protected] o DO NOT ship pallets higher than 72” maximum o Chargebacks will result for failing to follow these instructions

PO Specifies SURFACE Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs. 299 Ground Service 399 499 569/562 599 XPO Logistics 201-10,000 lbs. 699 Standard LTL Service 799 879

PO Specifies AIR Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs. 399 2nd Day Air Service 499 569/562 699 BTX Global Logistics 201-2,000 lbs. 799 2nd Day Air 879

UPS Small Package 1-200 lbs. 299 Ground Service 599 BTX Global Logistics 201-2,000 lbs. 2nd Day Air

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 75

MISSISSIPPI (MS)

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment.

Special Note for palletized LTL shipments: o DO NOT ship more than 7 pallet positions per BOL destination per day via XPO Logistics . For shipments of 8 pallets up to 13 pallets per BOL, route via BTX Global Logistics GROUND service level (see carrier page). . For 14 pallets per BOL or more contact [email protected] o DO NOT ship pallets higher than 72” maximum o Chargebacks will result for failing to follow these instructions

PO Specifies SURFACE Ship To DC Weight Carrier

89 UPS Small Package 1-50 lbs. 299 Ground Service 399 499 569/562 599 51-10,000 lbs. NorCon 699 879

UPS Small Package 1-200 lbs. Ground Service

XPO Logistics 799 Standard LTL Service 201-10,000

lbs. Combine both surface and air shipments shipping to DC 799 on the same day on a SINGLE bill of lading

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 76

MISSISSIPPI (MS) - (cont.)

PO Specifies AIR Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs. 299 2nd Day Air Service 399 499 569/562 BTX Global Logistics 599 201-2,000 lbs. 2nd Day Air 699 879

UPS Small Package 1-200 lbs. Ground Service 799

201-2,000 lbs. XPO Logistics Standard LTL Service

NOTE: For Air shipments, more than 2,000 lbs. per DC, please contact [email protected] for Routing Instructions

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 77

MISSOURI (MO)

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment.

General Rules • Suppliers must call carrier 24 hours prior to shipment for pickup and PO verification. Same day pickup requests will not be accepted. • For SURFACE shipments, combine the weight of all cartons for all POs shipping to all DC’s, EXCEPT DC 299 and 599 on the same day. For DC299 and DC599, follow weight breaks listed below. • For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC, EXCEPT DC’s 299 and 599 on the same day. For air shipments to DC’s 299 and 599, see table below. • See Section 6: Carrier Pages for carrier-specific shipping instructions. • For SURFACE shipments per or by DC greater than 10,000 lbs. or a cubic measure greater than 1,800 cubic feet, contact the Nordstrom Volume Shipment Routing Desk at [email protected], at least 3 business days prior to the requested ship date. • For AIR shipments, greater than 2,000 lbs. per DC contact [email protected]. • All shipments must be sent ‘Collect’ or ‘Bill Third Party’. • Routing instructions are subject to change. Please consult the Routing Guide prior to each shipment. Special Note for palletized LTL shipments: o DO NOT ship more than 7 pallet positions per BOL destination per day via XPO Logistics . For shipments of 8 pallets up to 13 pallets per BOL destination per day, route via BTX Global Logistics GROUND service level (see carrier page). . For 14 pallets per BOL or more contact [email protected] o DO NOT ship pallets higher than 72” maximum o Chargebacks will result for failing to follow these instructions

PO Specifies SURFACE Ship To DC Weight Carrier

89 UPS Small Package 1-50 lbs. 399 Ground Service 499 569/562 699 799 51-10,000 lbs. NorCon 879

UPS Small Package 1-200 lbs. Ground Service

299 XPO Logistics 599 Standard LTL Service 201-10,000 lbs. Combine both surface and air shipments shipping to the same DC on the same day on a SINGLE bill of lading

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 78

MISSOURI (MO) - (cont.)

PO Specifies AIR Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs. 399 2nd Day Air Service 499 569/562 699 BTX Global Logistics 799 201-2,000 lbs. 2nd Day Air 879

UPS Small Package 1-200 lbs. Ground Service

299 XPO Logistics 599 Standard LTL Service 201-10,000 lbs. Combine both surface and air shipments shipping to the same DC on the same day on a SINGLE bill of lading

NOTE: For Air shipments, more than 2,000 lbs. per DC, please contact [email protected] for Routing Instructions

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 79

MONTANA (MT)

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules • Suppliers must call carrier 24 hours prior to shipment for pickup and PO verification. Same day pickup requests will not be accepted. • For SURFACE shipments, combine the weight of all cartons for all POs shipping to the same DC on the same day. • For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC on the same day. • See Section 6: Carrier Pages for carrier-specific shipping instructions. • For SURFACE shipments per or by DC greater than 10,000 lbs. or a cubic measure greater than 1,800 cubic feet, contact the Nordstrom Volume Shipment Routing Desk at [email protected], at least 3 business days prior to the requested ship date. • For AIR shipments, greater than 2,000 lbs. per DC contact [email protected]. • All shipments must be sent ‘Collect’ or ‘Bill Third Party’. • Routing instructions are subject to change. Please consult the Routing Guide prior to each shipment. Special Note for palletized LTL shipments: • DO NOT ship more than 7 pallet positions per BOL destination per day via XPO Logistics . For shipments of 8 pallets up to 13 pallets per BOL, route via BTX Global Logistics GROUND service level (see carrier page). . For 14 pallets per BOL or more contact [email protected] o DO NOT ship pallets higher than 72” maximum o Chargebacks will result for failing to follow these instructions PO Specifies SURFACE Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs. 299 Ground Service 399 499 569/562 599 XPO Logistics 201-10,000 lbs. 699 Standard LTL Service 799 879

PO Specifies AIR Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs. 299 2nd Day Air Service 399 499 569/562 599 BTX Global Logistics 201-2,000 lbs. 699 2nd Day Air 799 879

NOTE: For Air shipments, more than 2,000 lbs. per DC, please contact [email protected] for Routing Instructions

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 80

NEBRASKA (NE)

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment.

General Rules • Suppliers must call carrier 24 hours prior to shipment for pickup and PO verification. Same day pickup requests will not be accepted. • For SURFACE shipments, combine the weight of all cartons for all POs shipping to the same DC on the same day. • For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC (except DC’s 299 and 599) on the same day. For air shipments to DC’s 299 and 599, see below table. • See Section 6: Carrier Pages for carrier-specific shipping instructions. • For SURFACE shipments per or by DC greater than 10,000 lbs. or a cubic measure greater than 1,800 cubic feet, contact the Nordstrom Volume Shipment Routing Desk at [email protected], at least 3 business days prior to the requested ship date. • For AIR shipments, greater than 800 lbs. per DC contact [email protected]. • All shipments must be sent ‘Collect’ or ‘Bill Third Party’. • Routing instructions are subject to change. Please consult the Routing Guide prior to each shipment. Special Note for palletized LTL shipments: o DO NOT ship more than 7 pallet positions per BOL destination per day via XPO Logistics . For shipments of 8 pallets up to 13 pallets per BOL destination per day, route via BTX Global Logistics GROUND service level (see carrier page). . For 14 pallets per BOL or more contact [email protected] o DO NOT ship pallets higher than 72” maximum o Chargebacks will result for failing to follow these instructions

PO Specifies SURFACE Ship To DC Weight Carrier

UPS Small Package 1-200 lbs. 89 Ground Service 299 399 499 569/562 XPO Logistics 599 201-10,000 lbs. Standard LTL Service 699 799 879

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 81

NEBRASKA (NE) - (cont.)

PO Specifies AIR Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs. 399 2nd Day Air Service 499 569/562 699 BTX Global Logistics 201-2,000 lbs. 799 2nd Day Air 879

UPS Small Package 1-200 lbs. Ground Service

299 XPO Logistics 599 Standard LTL Service 201-10,000 lbs. Combine both surface and air shipments shipping on the same day on a SINGLE bill of lading

NOTE: For Air shipments, more than 2,000 lbs. per DC, please contact [email protected] for Routing Instructions

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 82

NEVADA (NV)

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment.

General Rules • Suppliers must call carrier 24 hours prior to shipment for pickup and PO verification. Same day pickup requests will not be accepted. • For SURFACE shipments, combine the weight of all cartons for all POs shipping to the same DC on the same day. • For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC (except DC’s 399 and 499) on the same day. For shipments to DC’s 399 and 499, see table below. • See Section 6: Carrier Pages for carrier-specific shipping instructions. • For SURFACE shipments per or by DC greater than 10,000 lbs. or a cubic measure greater than 1,800 cubic feet, contact the Nordstrom Volume Shipment Routing Desk at [email protected], at least 3 business days prior to the requested ship date. • For AIR shipments, greater than 2,000 lbs. per DC contact [email protected]. • All shipments must be sent ‘Collect.’ • Routing instructions are subject to change. Please consult the Routing Guide prior to each shipment. Special Note for palletized LTL shipments: o DO NOT ship more than 7 pallet positions per BOL destination per day via UPS FREIGHT . For shipments of 8 pallets up to 13 pallets per BOL, route via BTX Global Logistics GROUND service level (see carrier page). . For 14 pallets per BOL or more contact [email protected] o DO NOT ship pallets higher than 72” maximum o Chargebacks will result for failing to follow these instructions

PO Specifies SURFACE Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs. 399 Ground Service 499 201-10,000 lbs. Oak Harbor Freight

299 UPS Small Package 1-200 lbs. 569/562 Ground Service 599 699 UPS FREIGHT 799 201-10,000 lbs. Standard LTL Service 879

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 83

NEVADA (NV) - (cont.)

PO Specifies AIR Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs. 299 2nd Day Air Service 569/562 599 699 BTX Global Logistics 201-2,000 lbs. 799 2nd Day Air

UPS Small Package 1-200 lbs. Ground Service

Oak Harbor Freight 399

499 Combine both surface and 879 201-10,000 lbs. air shipments shipping to the same DC on the same day on a SINGLE bill of lading

NOTE: For Air shipments, more than 2,000 lbs. per DC, please contact [email protected] for Routing Instructions

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 84

NEW HAMPSHIRE (NH)

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment.

PO Specifies SURFACE Ship To DC Weight Carrier

89 UPS Small Package 1-50 lbs 299 Ground Service 399 499 599

699 51-10,000 lbs XPO Logistics to Gilbert 799 879

UPS Small Package 1-100 lbs Ground Service 569/562 XPO Logistics 101-10,000 lbs (Direct to DC, bypass Gilbert)

PO Specifies AIR Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs 299 2nd Day Air Service 399 499 569/562 599 BTX Global Logistics 201-2,000 lbs 699 2nd Day Air 799 879

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 85

NEW JERSEY (NJ)

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment.

General Rules • Suppliers must call carrier 24 hours prior to shipment for pickup and PO verification. Same day pickup requests will not be accepted. • For SURFACE shipments, combine the weight of all cartons for all POs shipping to all DC’s, • For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC (except DC699 and DC569/562) on the same day. For air shipments to DC699 and DC569/562 see table below. • See Section 6: Carrier Pages for carrier-specific shipping instructions. • For SURFACE shipments per or by DC greater than 10,000 lbs. or a cubic measure greater than 1,800 cubic feet, contact the Nordstrom Volume Shipment Routing Desk at [email protected], at least 3 business days prior to the requested ship date. • For AIR shipments, greater than 2,000 lbs. per DC (except DC699 and DC569/562) contact [email protected]. • All shipments must be sent ‘Collect.’ • Routing instructions are subject to change. Please consult the Routing Guide prior to each shipment.

PO Specifies SURFACE Ship To DC Weight Carrier

89 UPS Small Package 1-20 lbs. 299 Ground Service 399 499 569/562 599 21-10,000 lbs. Gilbert 699 799 879

PO Specifies AIR Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs 299 2nd Day Air Service 399 499 599 BTX Global Logistics 201-2,000 lbs 799 2nd Day Air 879

UPS Small Package 1-20 lbs Ground Service

Gilbert

569/562 Combine both surface and air shipments 699 21-10,000 lbs shipping to DC 569/562 and DC 699 on the same day on a SINGLE bill of lading. Each DC must have their own single Bill of Lading.

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 86

NEW MEXICO (NM)

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment.

PO Specifies SURFACE Ship To DC Weight Carrier

UPS Small Package 1-200 lbs. 89 Ground Service 299 399 499 569/562 XPO Logistics 599 201-10,000 lbs. Standard LTL Service 699 799 879

PO Specifies AIR Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs. 299 2nd Day Air Service 399 499 569/562 599 BTX Global Logistics 201-2,000 lbs. 699 2nd Day Air 799 879

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 87

NEW YORK (NY): New York City and Long Island Metro Area Zip Codes Prefixes 100-119

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment.

General Rules • Suppliers must call carrier 24 hours prior to shipment for pickup and PO verification. Same day pickup requests will not be accepted. • For SURFACE shipments, combine the weight of all cartons for all POs shipping to all DC’s, • For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC on the same day. • See Section 6: Carrier Pages for carrier-specific shipping instructions. • For SURFACE shipments per or by DC greater than 10,000 lbs. or a cubic measure greater than 1,800 cubic feet, contact the Nordstrom Volume Shipment Routing Desk at [email protected], at least 3 business days prior to the requested ship date. • For AIR shipments, greater than 2,000 lbs. per DC contact [email protected]. • All shipments must be sent ‘Collect.’ • Routing instructions are subject to change. Please consult the Routing Guide prior to each

PO Specifies SURFACE Ship To DC Weight Carrier

89 UPS Small Package 1-20 lbs. 299 Ground Service 399 499 569/562 599 21-10,000 lbs. Gilbert 699 799 879

PO Specifies AIR Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs. 299 2nd Day Air Service 399 499 599 BTX Global Logistics 201-2,000 lbs. 799 2nd Day Air 879

UPS Small Package 1-20 lbs. Ground Service

Gilbert

569/562 Combine both surface and air shipments 699 21-10,000 lbs. shipping to DC 569/562 and DC 699 on the same day on a SINGLE bill of lading. Each DC must have their own Bill of Lading.

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 88

NEW YORK (NY): Zip Code Prefixes 120-149

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment.

PO Specifies SURFACE Ship To DC Weight Carrier

89 UPS Small Package 1-50 lbs. 299 Ground Service 399 499 599 699 51-10,000 lbs. Estes Express Lines to Gilbert 799 879

UPS Small Package 1-100 lbs. Ground Service 569/562 Estes Express Lines 100 -10,000 lbs. (Direct to DC, bypass Gilbert)

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 89

NEW YORK (NY): Zip Code Prefixes 120-149 (cont.)

PO Specifies AIR Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs 299 2nd Day Air Service 399 499 599 BTX Global Logistics 201-2,000 lbs 799 2nd Day Air 879

UPS Small Package 1-50 lbs Ground Service* *no air to this DC

699 Estes Express Lines to Gilbert 51-10,000 lbs Combine both surface and air shipments shipping to DC 699 on the same day on a SINGLE bill of lading

UPS Small Package 1-100 lbs Ground Service* *no air to this DC

569/562 Estes Express Lines* (*No air for this DC, Direct to DC, bypass Gilbert) 101-10,000 lbs Combine both surface and air shipments shipping to DC 569 on the same day on a SINGLE bill of lading

NOTE: For Air shipments, more than 800 lbs per DC, please contact [email protected] for Routing Instructions

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 90

NORTH CAROLINA (NC)

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment.

General Rules • Suppliers must call carrier 24 hours prior to shipment for pickup and PO verification. Same day pickup requests will not be accepted. • For SURFACE shipments, combine the weight of all cartons for all POs shipping to all DC’s (except DC699 & DC 799) on the same day. For DC 699 and DC799 follow weight breaks listed below. • For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC (except DC’s 699 and 799) on the same day. For air shipments to DC’s 699 or 799 see table below. • See Section 6: Carrier Pages for carrier-specific shipping instructions. • For SURFACE shipments per or by DC greater than 10,000 lbs. or a cubic measure greater than 1,800 cubic feet, contact the Nordstrom Volume Shipment Routing Desk at [email protected], at least 3 business days prior to the requested ship date. • For AIR shipments, greater than 2,000 lbs. per DC contact [email protected]. • All shipments must be sent ‘Collect.’ • Routing instructions are subject to change. Please consult the Routing Guide prior to each shipment. Special Note for palletized LTL shipments: o DO NOT ship more than 7 pallet positions per BOL destination per day via XPO Logistics . For shipments of 8 pallets up to 13 pallets per BOL, route via BTX Global Logistics GROUND service level (see carrier page). . For 14 pallets per BOL or more contact [email protected] o DO NOT ship pallets higher than 72” maximum o Chargebacks will result for failing to follow these instructions

PO Specifies SURFACE Ship To DC Weight Carrier

89 UPS Small Package 1-50 lbs. 299 Ground Service 399 499 599 51-10,000 lbs. NorCon 879

UPS Small Package 569/562 1-200 lbs. Ground Service 699 799 XPO Logistics 201-10,000 lbs. Standard LTL Service

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 91

NORTH CAROLINA (NC) - (cont.)

PO Specifies AIR Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs 299 2nd Day Air Service 399 499 BTX Global Logistics 599 201-2,000 lbs 2nd Day Air 879

UPS Small Package 1-200 lbs Ground Service

569/562 XPO Logistics 699 Standard LTL Service 799

201-10,000 lbs Combine both surface and air shipments shipping to the same DC on the same day on a SINGLE bill of lading

NOTE: For Air shipments, more than 2,000 lbs per DC, please contact [email protected] for Routing Instructions

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 92

NORTH DAKOTA (ND)

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules • Suppliers must call carrier 24 hours prior to shipment for pickup and PO verification. Same day pickup requests will not be accepted. • For SURFACE shipments, combine the weight of all cartons for all POs shipping to the same DC on the same day. • For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC (except DC’s 299 and 599) on the same day. For air shipments to DC’s 299 and 599, see table below. • See Section 6: Carrier Pages for carrier-specific shipping instructions. • For SURFACE shipments per or by DC greater than 10,000 lbs or a cubic measure greater than 1,800 cubic feet, contact the Nordstrom Volume Shipment Routing Desk at [email protected], at least 3 business days prior to the requested ship date. • For AIR shipments, greater than 2,000 lbs. per DC contact [email protected]. • All shipments must be sent ‘Collect’ or ‘Bill Third Party’. • Routing instructions are subject to change. Please consult the Routing Guide prior to each shipment. Special Note for palletized LTL shipments: o DO NOT ship more than 7 pallet positions per BOL destination per day via XPOLogistics . For shipments of 8 pallets up to 13 pallets per BOL destination per day, route via BTX Global Logistics GROUND service level (see carrier page). . For 14 pallets per BOL or more contact [email protected] o DO NOT ship pallets higher than 72” maximum o Chargebacks will result for failing to follow these instructions PO Specifies SURFACE Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs. 299 Ground Service 399 499 569/562 599 XPO Logistics 201-10,000 lbs. 699 Standard LTL Service 799 879

PO Specifies AIR Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs. 399 2nd Day Air Service 499 569/562 699 BTX Global Logistics 201-2,000 lbs. 799 2nd Day Air 879

UPS Small Package 1-200 lbs. Ground Service

XPO Logistics 299 Standard LTL Service 599 201-10,000 lbs. Combine both surface and air shipments shipping to the same DC on the same day on a SINGLE bill of lading

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 93

OHIO (OH)

89 UPS Small Package 1-50 lbs. 299 Ground Service 399 499 599 569/562 51-10,000 NorCon 699 lbs. 799 879

PO Specifies AIR Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs. 299 2nd Day Air Service 399 499 599 201-2,000 BTX Global Logistics 799 lbs. 2nd Day Air 879

UPS Small Package 1-200 lbs. Ground Service* 569/562 *no air to these locations 699 BTX Global Logistics 201-2,000 Economy Ground Service* lbs. *no air to these DCs

NOTE: For Air shipments, more than 800 lbs. per DC, please contact [email protected] for Routing Instructions

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 94

OKLAHOMA (OK)

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment.

PO Specifies SURFACE Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs. 299 Ground Service 399 499 569/562 599 XPO Logistics 201-10,000 lbs. 699 Standard LTL Service 799 879

PO Specifies AIR Ship To DC Weight Carrier

89 UPS Small Package 2nd 1-200 lbs 299 Day Air Service 399 499 569/562 599 BTX Global Logistics 201-2,000 lbs 699 2nd Day Air 799 879

NOTE: For Air shipments, more than 2,000 lbs per DC, please contact [email protected] for Routing Instructions

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 95

OREGON (OR):

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment.

General Rules • Suppliers must call carrier 24 hours prior to shipment for pickup and PO verification. Same day pickup requests will not be accepted. • For SURFACE shipments, combine the weight of all cartons for all POs shipping to the same DC on the same day. • For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC (except DC89) on the same day. For air shipments to DC89, see table below. • See Section 6: Carrier Pages for carrier-specific shipping instructions. • For SURFACE shipments per or by DC greater than 10,000 lbs. or a cubic measure greater than 1,800 cubic feet, contact the Nordstrom Volume Shipment Routing Desk at [email protected], at least 3 business days prior to the requested ship date. • For AIR shipments, greater than 2,000 lbs. per DC contact [email protected]. • All shipments must be sent ‘Collect.’ • Routing instructions are subject to change. Please consult the Routing Guide prior to each shipment. Special Note for palletized LTL shipments: o DO NOT ship more than 7 pallet positions per BOL destination per day via UPS FREIGHT . For shipments of 8 pallets up to 13 pallets per BOL destination per day, route via BTX Global Logistics GROUND service level (see carrier page). . For 14 pallets per BOL or more contact [email protected] o DO NOT ship pallets higher than 72” maximum o Chargebacks will result for failing to follow these instructions

PO Specifies SURFACE Ship To DC Weight Carrier

UPS Small Package 1-200 lbs. 89 Ground Service 399 499 Oak Harbor Freight 879 201-10,000 lbs.

UPS Small Package 299 1-200 lbs. 569/562 Ground Service 599 699 799 UPS FREIGHT 201-10,000 lbs. Standard LTL Service

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 96

OREGON (OR) (cont.)

PO Specifies AIR Ship To DC Weight Carrier

UPS Small Package 1-200 lbs Ground Service 89 399 Oak Harbor Freight 499 Combine both surface and air shipments shipping to the same 879 201-10,000 lbs DC on the same day on a SINGLE bill of lading

299 UPS Small Package 1-200 lbs nd 569/562 2 Day Air Service 599 699 799 BTX Global Logistics 201-2,000 lbs 2nd Day Air

NOTE: For Air shipments, more than 2,000 lbs per DC, please contact [email protected] for Routing Instructions.

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 97

PENNSYLVANIA (PA):

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment.

General Rules • Suppliers must call carrier 24 hours prior to shipment for pickup and PO verification. Same day pickup requests will not be accepted. • For SURFACE shipments, combine the weight of all cartons for all POs shipping to all DC’s, EXCEPT DC 569/562 on the same day. • For shipments to DC 569/562, combine the total weight of all POs shipping on the same day, and refer to the table below. • For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC (except DC 699 and DC 569/562) on the same day. • For air shipments to DC699 and DC 569/562, see table below. • See Section 6: Carrier Pages for carrier-specific shipping instructions. • For SURFACE shipments per or by DC greater than 10,000 lbs. or a cubic measure greater than 1,800 cubic feet, contact the Nordstrom Volume Shipment Routing Desk at [email protected], at least 3 business days prior to the requested ship date. • For AIR shipments, greater than 2,000 lbs. per DC (except DC 699 and DC 569/562—see below) contact [email protected]. • All shipments must be sent ‘Collect.’ • Routing instructions are subject to change. Please consult the Routing Guide prior to each shipment.

PO Specifies SURFACE Ship To DC Weight Carrier

89 UPS Small Package 1-50 lbs. 299 Ground Service 399 499 599 699 51-10,000 lbs. Estes Express Lines to Gilbert 799 879

UPS Small Package 1-100 lbs. Ground Service 569/562 Estes Express Lines 100 -10,000 lbs. (Direct to DC, bypass Gilbert)

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 98

PENNSYLVANIA (PA): - (cont.)

PO Specifies AIR Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs 299 2nd Day Air Service 399 499 599 BTX Global Logistics 201-2,000 lbs 799 2nd Day Air 879

UPS Small Package 1-50 lbs Ground Service* *no air to this location

699 Estes Express Lines to Gilbert* *no air to this DC 51-10,000 lbs Combine both surface and air shipments shipping to the same DC on the same day on a SINGLE bill of lading

UPS Small Package 1-100 lbs Ground Service* *no air to this DC

569/562 Estes Express Lines* (*No air for this DC, Direct to DC, bypass Gilbert) 101-10,000 lbs Combine both surface and air shipments shipping to DC 569 on the same day on a SINGLE bill of lading

NOTE: For Air shipments, more than 800 lbs per DC, please contact [email protected] for Routing Instructions

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 99

RHODE ISLAND (RI)

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment.

General Rules • Suppliers must call carrier 24 hours prior to shipment for pickup and PO verification. Same day pickup requests will not be accepted. • For SURFACE shipments, combine the weight of all cartons for all POs shipping to all DC’s, EXCEPT DC 569/562 on the same day. • For shipments to DC 569/562, combine the weight for all POs shipping on the same day, and refer to table below. • For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC (except DC 699 and DC 569/562) on the same day. For air shipments to DC 699 and DC 569/562, see table below. • See Section 6: Carrier Pages for carrier-specific shipping instructions. • For SURFACE shipments per or by DC greater than 10,000 lbs. or a cubic measure greater than 1,800 cubic feet, contact the Nordstrom Volume Shipment Routing Desk at [email protected], at least 3 business days prior to the requested ship date. • For AIR shipments, greater than 2,000 lbs. per DC (except DC 699 and DC 569/562) contact [email protected]. • All shipments must be sent ‘Collect.’ • Routing instructions are subject to change. Please consult the Routing Guide prior to each shipment.

PO Specifies SURFACE Ship To DC Weight Carrier

89 UPS Small Package 1-50 lbs. 299 Ground Service 399 499 599

699 51-10,000 lbs. Estes Express Lines to Gilbert 799 879

UPS Small Package 1-100 lbs. Ground Service 569/562 Estes Express Lines 100 -10,000 lbs. (Direct to DC, bypass Gilbert)

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 100

RHODE ISLAND (RI) (cont.)

PO Specifies AIR Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs 299 2nd Day Air Service 399 499 599 BTX Global Logistics 201-2,000 lbs 799 2nd Day Air 879

UPS Small Package 1-50 lbs Ground Service* *No air to this DC 699

51-10,000 lbs Estes Express Lines to Gilbert * *no air to this DC

UPS Small Package 1-100 lbs Ground Service* *no air to this DC

Estes Express Lines*

(*No air for this DC, Direct to DC, bypass Gilbert) 569/562 Combine both surface and air shipments shipping to 101-10,000 lbs DC 569/562 on the same day on a SINGLE bill of lading

NOTE: For Air shipments, more than 2,000 lbs per DC, please contact [email protected] for Routing Instructions

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 101

SOUTH CAROLINA (SC)

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment.

General Rules • Suppliers must call carrier 24 hours prior to shipment for pickup and PO verification. Same day pickup requests will not be accepted. • For SURFACE shipments, combine the weight of all cartons for all POs shipping to all DC’s (except DC 799) on the same day. For DC799, follow weight breaks listed below. • For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC (except DC799) on the same day. For air shipments to DC799, see table below. • See Section 6: Carrier Pages for carrier-specific shipping instructions. • For SURFACE shipments per or by DC greater than 10,000 lbs or a cubic measure greater than 1,800 cubic feet, contact the Nordstrom Volume Shipment Routing Desk at [email protected], at least 3 business days prior to the requested ship date. • For AIR shipments, greater than 2,000 lbs per DC (except DC799) contact [email protected]. • All shipments must be sent ‘Collect.’ • Routing instructions are subject to change. Please consult the Routing Guide prior to each shipment. Special Note for palletized LTL shipments: o DO NOT ship more than 7 pallet positions per BOL destination per day via UPS FREIGHT . For shipments of 8 pallets up to 13 pallets per BOL, route via BTX Global Logistics GROUND service level (see carrier page). . For 14 pallets per BOL or more contact [email protected] o DO NOT ship pallets higher than 72” maximum o Chargebacks will result for failing to follow these instructions

PO Specifies SURFACE Ship To DC Weight Carrier

89 UPS Small Package 1-50 lbs 299 Ground Service 399 499 569/562 599 51-10,000 lbs NorCon 699 879

UPS Small Package 1-200 lbs Ground Service

UPS FREIGHT 799 Standard LTL Service 201-10,000 lbs Combine both surface and air shipments shipping to DC 799 on the same day on a SINGLE bill of lading

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 102

SOUTH CAROLINA (SC) (cont.)

PO Specifies AIR Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs 299 2nd Day Air Service 399 499 569/562 599 BTX Global Logistics 201-2,000 lbs 699 2nd Day Air 879

UPS Small Package 1-200 lbs Ground Service

UPS FREIGHT 799 Standard LTL Service 201-10,000 lbs Combine both surface and air shipments shipping to DC 799 on the same day on a SINGLE bill of lading

NOTE: For Air shipments, more than 2,000 lbs per DC, please contact [email protected] for Routing Instructions

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 103

SOUTH DAKOTA (SD)

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment.

General Rules • Suppliers must call carrier 24 hours prior to shipment for pickup and PO verification. Same day pickup requests will not be accepted. • For SURFACE shipments, combine the weight of all cartons for all POs shipping to the same DC on the same day. • For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC (except DC’s 299 and 599) on the same day. For air shipments to DC’s 299 and 599, see table below. • See Section 6: Carrier Pages for carrier-specific shipping instructions. • For SURFACE shipments per or by DC greater than 10,000 lbs. or a cubic measure greater than 1,800 cubic feet, contact the Nordstrom Volume Shipment Routing Desk at [email protected], at least 3 business days prior to the requested ship date. • For AIR shipments, greater than 2,000 lbs. per DC contact [email protected]. • All shipments must be sent ‘Collect.’ • Routing instructions are subject to change. Please consult the Routing Guide prior to each shipment. Special Note for palletized LTL shipments: o DO NOT ship more than 7 pallet positions per BOL destination per day via XPO Logistics . For shipments of 8 pallets up to 13 pallets per BOL destination per day, route via BTX Global Logistics GROUND service level (see carrier page). . For 14 pallets per BOL or more contact [email protected] o DO NOT ship pallets higher than 72” maximum o Chargebacks will result for failing to follow these instructions PO Specifies SURFACE Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs. 299 Ground Service 399 499 569/562 599 XPO Logistics 201-10,000 lbs. 699 Standard LTL Service 799 879

PO Specifies AIR Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs 399 2nd Day Air 499 569/562 BTX Global Logistics 699 201-2,000 lbs 2nd Day Air 879

UPS Small Package 1-200 lbs Ground Service 299 599 XPO Logistics 201-10,000 lbs Standard LTL Service

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 104

TENNESSEE (TN)

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment.

General Rules • Suppliers must call carrier 24 hours prior to shipment for pickup and PO verification. Same day pickup requests will not be accepted. • For SURFACE shipments, combine the weight of all cartons for all POs shipping to all DC’s on the same day. • For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC on the same day. • See Section 6: Carrier Pages for carrier-specific shipping instructions. • For SURFACE shipments per or by DC greater than 10,000 lbs. or a cubic measure greater than 1,800 cubic feet, contact the Nordstrom Volume Shipment Routing Desk at [email protected], at least 3 business days prior to the requested ship date. • For AIR shipments, greater than 2,000 lbs. per DC contact [email protected]. • All shipments must be sent ‘Collect.’ • Routing instructions are subject to change. Please consult the Routing Guide prior to each shipment.

PO Specifies SURFACE Ship To DC Weight Carrier

89 UPS Small Package 299 1-50 lbs. 399 Ground Service 499 569/562 599 51-10,000 699 Norcon lbs. 799 879

PO Specifies AIR Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs. 299 2nd Day Air Service 399 499 569/562 BTX Global Logistics 599 201-2,000 lbs. 2nd Day Air 699 879

UPS Small Package 1-200 lbs. Ground Service 799 BTX Global Logistics 201-2,000 lbs. 2nd Day Air

NOTE: For Air shipments, more than 2,000 lbs. per DC, please contact [email protected] for Routing Instructions

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 105

TEXAS (TX)

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment.

PO Specifies SURFACE Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs. 299 Ground Service 399 499 569/562 599 UPS FREIGHT 201-10,000 lbs. 699 Standard LTL Service 799 879

PO Specifies AIR Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs. 299 2nd Day Air Service 399 499 569/562 599 BTX Global Logistics 201-2,000 lbs. 699 2nd Day Air 799 879

NOTE: For Air shipments, more than 2000 lbs. per DC, please contact [email protected] for Routing Instructions

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 106

UTAH (UT)

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules • Suppliers must call carrier 24 hours prior to shipment for pickup and PO verification. Same day pickup requests will not be accepted. • For SURFACE shipments, combine the weight of all cartons for all POs shipping to the same DC on the same day. • For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC (except DC’s 399 and 499) on the same day. For air shipments to DC’s 399 and 499, see table below. • See Section 6: Carrier Pages for carrier-specific shipping instructions. • For SURFACE shipments per or by DC greater than 10,000 lbs. or a cubic measure greater than 1,800 cubic feet, contact the Nordstrom Volume Shipment Routing Desk at [email protected], at least 3 business days prior to the requested ship date. • For AIR shipments, greater than 2,000 lbs. per DC contact [email protected]. • All shipments must be sent ‘Collect.’ • Routing instructions are subject to change. Please consult the Routing Guide prior to each shipment. Special Note for palletized LTL shipments: o DO NOT ship more than 7 pallet positions per BOL destination per day via UPS FREIGHT . For shipments of 8 pallets up to 13 pallets per BOL destination per day, route via BTX Global Logistics GROUND service level (see carrier page). . For 14 pallets per BOL or more contact [email protected] o DO NOT ship pallets higher than 72” maximum o Chargebacks will result for failing to follow these instructions PO Specifies SURFACE Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs. 299 Ground Service 399 499 569/562 599 UPS FREIGHT 201-10,000 lbs. 699 Standard LTL Service 799 879

PO Specifies AIR Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs. 299 2nd Day Air 599 569/562 699 BTX Global Logistics 201-2,000 lbs. 799 2nd Day Air 879

UPS Small Package 1-200 lbs. Ground Service 399 499 UPS Freight 201-10,000 lbs. Standard LTL Service NOTE: For Air shipments, more than 2,000 lbs. per DC, please contact [email protected] for Routing Instructions

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 107

VERMONT (VT)

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment. General Rules • Suppliers must call carrier 24 hours prior to shipment for pickup and PO verification. Same day pickup requests will not be accepted. • For SURFACE shipments, combine the weight of all cartons for all POs shipping to all DC’s, EXCEPT DC 569/562 on the same day. • For shipments to DC 569/562, combine the weight of all POs shipping on the same day, and refer to the table below to determine correct carrier. • For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC on the same day. • See Section 6: Carrier Pages for carrier-specific shipping instructions. • For SURFACE shipments per or by DC greater than 10,000 lbs. or a cubic measure greater than 1,800 cubic feet, contact the Nordstrom Volume Shipment Routing Desk at [email protected], at least 3 business days prior to the requested ship date. • For AIR shipments, greater than 2,000 lbs. per DC contact [email protected]. • All shipments must be sent ‘Collect.’ • Routing instructions are subject to change. Please consult the Routing Guide prior to each shipment.

PO Specifies SURFACE Ship To DC Weight Carrier

89 UPS Small Package 1-50 lbs. 299 Ground Service 399 499 599

699 51-10,000 lbs. XPO Logistics to Gilbert 799 879

UPS Small Package 1-100 lbs. Ground Service 569/562 XPO Logistics 101-10,000 lbs. (Direct to DC, bypass Gilbert)

PO Specifies AIR Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs. 299 2nd Day Air Service 399 499 569/562 599 BTX Global Logistics 201-2,000 lbs. 699 2nd Day Air 799 879

NOTE: For Air shipments, more than 2,000 lbs. per DC, please contact [email protected] for Routing Instructions

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 108

VIRGINIA (VA)

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment.

General Rules • Suppliers must call carrier 24 hours prior to shipment for pickup and PO verification. Same day pickup requests will not be accepted. • For SURFACE shipments, combine the weight of all cartons for all POs shipping to all DC’s (EXCEPT DC 699 and DC 569/562) on the same day. • For shipments to DC 699 or DC 569/562, combine the weight of all POs (per each DC) shipping the same day and refer to table below to select carrier. • For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC (except DC 699 and DC 569/562) on the same day. • For air shipments to DC 699 or DC 569/562, see table below. • See Section 6: Carrier Pages for carrier-specific shipping instructions. • For SURFACE shipments per or by DC greater than 10,000 lbs. or a cubic measure greater than 1,800 cubic feet, contact the Nordstrom Volume Shipment Routing Desk at [email protected], at least 3 business days prior to the requested ship date. • For AIR shipments, greater than 2,000 lbs. per DC (except DC 699 or DC 569/562) contact [email protected]. • All shipments must be sent ‘Collect.’ • Routing instructions are subject to change. Please consult the Routing Guide prior to each shipment. Special Note for palletized LTL shipments: o DO NOT ship more than 7 pallet positions per BOL destination per day via XPO Logistics . For shipments of 8 pallets up to 13 pallets per BOL, route via BTX Global Logistics GROUND service level (see carrier page). . For 14 pallets per BOL or more contact [email protected] o DO NOT ship pallets higher than 72” maximum o Chargebacks will result for failing to follow these instructions

PO Specifies SURFACE Ship To DC Weight Carrier

89 UPS Small Package 1-50 lbs. 299 Ground Service 399 499 599 51-10,000 lbs. Norcon 799 879

UPS Small Package 1-200 lbs. Ground Service

XPO Logistics 569/562

699 Standard LTL Service 201-10,000 lbs.

Combine both surface and air shipments shipping to DC 699 on the same day on a SINGLE bill of lading

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 109

VIRGINIA (VA) (cont.)

PO Specifies AIR Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs 299 2nd Day Air Service 399 499 599 BTX Global Logistics 201-2,000 lbs 799 2nd Day Air 879

UPS Small Package Ground Service* 1-200 lbs

*no air to these locations 569/562 699 XPO Logistics Standard LTL Service* 201-10,000 lbs *no air to these locations

NOTE: For Air shipments, more than 2,000 lbs per DC, please contact [email protected] for Routing Instructions

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 110

WASHINGTON (WA)

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment.

General Rules • Suppliers must call carrier 24 hours prior to shipment for pickup and PO verification. Same day pickup requests will not be accepted. • For SURFACE shipments, combine the weight of all cartons for all POs shipping to the same DC on the same day. • For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC (except DC’s 89 and 499) on the same day. For air shipments to DC’s 89 and 499, see table below. • See Section 6: Carrier Pages for carrier-specific shipping instructions. • For SURFACE shipments per or by DC greater than 10,000 lbs or a cubic measure greater than 1,800 cubic feet, contact the Nordstrom Volume Shipment Routing Desk at [email protected], at least 3 business days prior to the requested ship date. • For AIR shipments, greater than 2,000 lbs per DC (except DC’s 89 and 499) contact [email protected]. • All shipments must be sent ‘Collect.’ • Routing instructions are subject to change. Please consult the Routing Guide prior to each shipment. Special Note for palletized LTL shipments: o DO NOT ship more than 7 pallet positions per BOL destination per day via XPO Logistics . For shipments of 8 pallets up to 13 pallets per BOL destination per day, route via BTX Global Logistics GROUND service level (see carrier page). . For 14 pallets per BOL or more contact [email protected] o DO NOT ship pallets higher than 72” maximum o Chargebacks will result for failing to follow these instructions

PO Specifies SURFACE Ship To DC Weight Carrier

UPS Small Package 1-200 lbs 89 Ground Service 399 499 879 201-10,000 lbs Oak Harbor Freight

UPS Small Package 299 1-200 lbs Ground Service 569/562 599 699 XPO Logistics 799 201-10,000 lbs Standard LTL Service

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 111

WASHINGTON (WA) (cont.)

PO Specifies AIR Ship To DC Weight Carrier

UPS Small Package 1-200 lbs Ground Service 89 399 Oak Harbor Freight 499

879 201-10,000 lbs Combine both surface and air shipments shipping to the same DC on the same day on a SINGLE bill of lading

299 UPS Small Package 1-200 lbs 569/562 2nd Day Air Service 599 699 799 BTX Global Logistics 201-2,000 lbs 2nd Day Air

NOTE: For Air shipments, more than 2,000 lbs per DC, please contact [email protected] for Routing Instructions

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 112

WEST VIRGINIA (WV)

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment.

General Rules • Suppliers must call carrier 24 hours prior to shipment for pickup and PO verification. Same day pickup requests will not be accepted. • For SURFACE shipments, combine the weight of all cartons for all POs shipping to all DC’s (except DC 699 and DC 569/562) on the same day. • For shipments to DC 699 or DC 569/562, follow weight breaks listed below. • For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC (except DC 699 or DC 569/562) on the same day. • For air shipments to DC 699 or DC 569/562, see table below. • See Section 6: Carrier Pages for carrier-specific shipping instructions. • For SURFACE shipments per or by DC greater than 10,000 lbs. or a cubic measure greater than 1,800 cubic feet, contact the Nordstrom Volume Shipment Routing Desk at [email protected], at least 3 business days prior to the requested ship date. • For AIR shipments, greater than 2,000 lbs. per DC contact [email protected]. • All shipments must be sent ‘Collect.’ • Routing instructions are subject to change. Please consult the Routing Guide prior to each shipment. Special Note for palletized LTL shipments: o DO NOT ship more than 7 pallet positions per BOL destination per day via XPO Logistics . For shipments of 8 pallets up to 13 pallets per BOL, route via BTX Global Logistics GROUND service level (see carrier page). . For 14 pallets per BOL or more contact [email protected] o DO NOT ship pallets higher than 72” maximum o Chargebacks will result for failing to follow these instructions

PO Specifies SURFACE Ship To DC Weight Carrier

89 UPS Small Package 1-50 lbs. 299 Ground Service 399 499 599 51-10,000 lbs. Norcon 799 879

UPS Small Package 1-200 lbs. Ground Service 569/562 699 XPO Logistics 201-10,000 lbs. Standard LTL Service

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 113

WEST VIRGINIA (WV) (cont.)

PO Specifies AIR Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs 299 2nd Day Air Service 399 499 599 BTX Global Logistics 201-2,000 lbs 799 2nd Day Air 879

UPS Small Package 1-200 lbs Ground Service* *no air to this location

569/562 XPO Logistics 699 Standard LTL Service*

201-10,000 lbs *no air to this DC Combine both surface and air shipments shipping to the same DC on the same day on a SINGLE bill of lading

NOTE: For Air shipments, more than 2,000 lbs per DC, please contact [email protected] for Routing Instructions

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 114

WISCONSIN (WI)

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment.

General Rules • Suppliers must call carrier 24 hours prior to shipment for pickup and PO verification. Same day pickup requests will not be accepted. • For SURFACE shipments, combine the weight of all cartons for all POs shipping to all DC’s (except DC 299 and 599) on the same day. • For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC (except DC’s 299 and 599) on the same day. For shipments to DC’s 299 and 599, see table below. • See Section 6: Carrier Pages for carrier-specific shipping instructions. • For SURFACE shipments per or by DC greater than 10,000 lbs. or a cubic measure greater than 1,800 cubic feet, contact the Nordstrom Volume Shipment Routing Desk at [email protected], at least 3 business days prior to the requested ship date. • For AIR shipments, greater than 2,000 lbs. per DC contact [email protected]. • All shipments must be sent ‘Collect.’ • Routing instructions are subject to change. Please consult the Routing Guide prior to each shipment. Special Note for palletized LTL shipments: o DO NOT ship more than 7 pallet positions per BOL destination per day via XPO Logistics . For shipments of 8 pallets up to 13 pallets per BOL destination per day, route via BTX Global Logistics GROUND service level (see carrier page). . For 14 pallets per BOL or more contact [email protected] o DO NOT ship pallets higher than 72” maximum o Chargebacks will result for failing to follow these instructions

PO Specifies SURFACE Ship To DC Weight Carrier

89 UPS Small Package 1-50 lbs. 399 Ground Service 499 569/562 699 51-10,000 lbs. Norcon 799 879

UPS Small Package 1-200 lbs. Ground Service

299 XPO Logistics 599 Standard LTL Service 201-10,000 lbs. Combine both surface and air shipments shipping to the same DC on the same day on a SINGLE bill of lading

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 115

WISCONSIN (WI) (cont.)

PO Specifies AIR Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs 399 2nd Day Air Service 499 569/562 699 BTX Global Logistics 201-2,000 lbs 799 2nd Day Air 879

UPS Small Package 1-200 lbs Ground Service

299 XPO Logistics 599 Standard LTL Service 201-10,000

lbs Combine both surface and air shipments shipping to the same DC on the same day on a SINGLE bill of lading

NOTE: For Air shipments, more than 2,000 lbs per DC, please contact [email protected] for Routing Instructions

NORDSTROM ROUTING GUIDE SECTION 7: ORIGIN STATE PAGES 116

WYOMING (WY)

See Section 2: Shipment Preparation for detailed instructions on preparing packages for shipment.

General Rules • Suppliers must call carrier 24 hours prior to shipment for pickup and PO verification. Same day pickup requests will not be accepted. • For SURFACE shipments, combine the weight of all cartons for all POs shipping to the same DC on the same day. • For AIR shipments, combine the weight of all cartons for all POs shipping to the same DC on the same day. • See Section 6: Carrier Pages for carrier-specific shipping instructions. • For SURFACE shipments per or by DC greater than 10,000 lbs or a cubic measure greater than 1,800 cubic feet, contact the Nordstrom Volume Shipment Routing Desk at [email protected], at least 3 business days prior to the requested ship date. • For AIR shipments, greater than 2,000 lbs contact [email protected]. • All shipments must be sent ‘Collect.’ • Routing instructions are subject to change. Please consult the Routing Guide prior to each shipment. Special Note for palletized LTL shipments: o DO NOT ship more than 7 pallet positions per BOL destination per day via XPO Logistics . For shipments of 8 pallets up to 13 pallets per BOL, route via BTX Global Logistics GROUND service level (see carrier page). . For 14 pallets per BOL or more contact [email protected] o DO NOT ship pallets higher than 72” maximum o Chargebacks will result for failing to follow these instructions

PO Specifies SURFACE Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs 299 Ground Service 399 499 569/562 599 XPO Logistics 201-10,000 lbs 699 Standard LTL Service

799 879

PO Specifies AIR Ship To DC Weight Carrier

89 UPS Small Package 1-200 lbs 299 2nd Day Air Service 399 499 569/562 599 BTX Global Logistics 201-2,000 lbs 699 2nd Day Air 799 879

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117

SECTION 8: STORE/DC LIST

Store / DC Look-Up Process • Nordstrom sends the store ordering locations on the EDI 850 SDQ segment • In most cases, you may use the following list to locate the correct Ship-to DC for the store(s) listed on the SDQ segment. However, in some cases we may ask that you ship to a DC other than the one indicated on the Store/DC list. If a DC shipping location appears in the N1 segment that follows the SDQ segment of the EDI 850, you must ship to that DC and not the DC typically associated with the store location • Vendors shipping to Nordstrom departments 87 (European Designer Sportswear Collection) and 614 should review the Designer section on page 14 to insure proper routing • Vendors shipping to Department 86 (American Designer Sportswear Collection) should follow the standard routing for their State as found in the Store / DC List and State Pages

Nordstrom Product Group Orders • Nordstrom sends the Store/DC combinations in the purchase order

Manhattan NYC Full Line Stores Our Manhattan NYC Full Line Store POs will be set up as store 209 shipping to DC 699. After order processing, DC 699 will route to store 209, our Stock Staging Area (SSA), supporting both Full Line Manhattan Stores 210 Women’s Store, opening October 2019 and 212 Men’s Store. Please email [email protected] for shipping and routing questions.

Pre-Allocation Stores Pre-Allocation Stores will appear with the same value, the DC location, in the Mark For and in the Ship To location. These are not valid stores; they are a unit placeholder prior to store allocation: • When a DC appears as a store and a ship to location, never ship until the PO has been store allocated; • If the start ship window of your PO is within two weeks and you have not been notified of the store allocation, please contact the buyer on the PO and request allocation

Store / DC Relationships For Canada Store / DC relationships refer to our Nordstrom Canada Routing Guide on www.nordstromsuppliercanada.com.

NQC (Nordstrom Quality Center) 187

187 Nordstrom Quality Center Contact [email protected] for routing instructions

Ship to Nordstrom Distribution Centers

SHIP TO DC 89 5703 North Marine Drive PHONE: 503-240-6071 Portland, OR 97203-6421 FAX: 503-735-4012

FULL LINE STORES 1 5 9 20 32 4 6 10 25 73 189 FLS Reserve Stock (RS PO Type)

RACK STORES 3 15 22 33 74 112 125 139 11 16 27 71 109 113 130 14 17 28 72 111 120 138 179 Rack Reserve Stock (RS PO Type)

SHIP TO DC 299 5050 Chavenelle Road PHONE: 563-556-4050 Dubuque, IA 52002-2616 FAX: 563-557-3535

FULL LINE STORES 34 174 222 228 235 240 720 37 220 223 230 238 282 723 171 221 225 232 239 283 724

NORDSTROM ROUTING GUIDE SECTION 8: STORE/DC LIST 118

RACK STORES 36 224 245 256 270 280 289 749 110 229 246 264 271 281 709 785 135 231 247 265 272 284 719 136 233 248 266 273 285 727 137 242 249 267 274 286 735 140 243 253 268 275 287 738 148 244 254 269 279 288 739 297 CS Rack Warehouse (PM PO Type)

SHIP TO DC 399 1600 South Milliken PHONE: 909-390-1040 Ontario, CA 91761-7812 FAX: 909-605-7116

FULL LINE STORES 57 321 330 342 353 380 173 322 333 348 360 386 320 326 340 349 361

RACK STORES 150 165 332 351 369 377 396 151 166 334 356 370 378 154 167 336 357 371 379 155 168 337 359 372 383 160 328 338 363 373 388 162 329 347 367 374 389 163 331 350 368 376 393

NORDSTROM.COM use ecommerce supplier standards for packing, hangers, ticketing, etc. 156 584

SHIP TO DC 499 37599 Filbert Street PHONE: 510-794-5440 Newark, CA 94560-3537 FAX: 510-795-5816

FULL LINE STORES 170 345 420 422 425 434 341 384 421 423 427 706 188 FLS Reserve Stock (RS PO Type) Store 706: Hawaii store-direct shipments, use section 5 of the Routing Guide

RACK STORES 47 164 358 431 435 472 475 478 482 48 352 366 432 470 473 476 479 483 161 354 428 433 471 474 477 481 484 178 Rack Reserve Stock (RS PO Type) Stores 47 and 48: For Hawaii store-direct shipments, refer to section 5 of the Routing Guide

NORDSTROM.COM use ecommerce supplier standards for packing, hangers, ticketing, etc. 489

NORDSTROM ROUTING GUIDE SECTION 8: STORE/DC LIST 119

SHIP TO DC 699 839 Commerce Drive PHONE: 301-390-7800 Upper Marlboro, MD 20774-7421 FAX: 301-390-1229

FULL LINE STORES 172 209 234 523 528 536 622 637 175 210 237 524 531 538 623 639 176 212 520 526 534 600 629 750 203 227 521 527 535 621 631 751 169 FLS Reserve Stock (RS PO Type)

RACK STORES 241 513 539 547 555 640 647 660 675 276 514 541 548 560 641 648 661 676 277 515 542 550 624 642 649 670 677 278 519 543 551 625 643 650 671 754 509 529 544 552 627 644 651 672 510 533 545 553 633 645 652 673 511 537 546 554 634 646 656 674 177 Rack Reserve Stock (RS PO Type) 697 EC Rack Warehouse (PM PO Type)

NORDSTROM.COM use ecommerce supplier standards for packing, hangers, ticketing, etc. 659

SHIP TO DC 799 5497 NE 49th Avenue PHONE: 352-384-2111 Gainesville, FL 32609 FAX: 352-384-2025

FULL LINE STORES 730 732 746 760 763 772 773 789 731 733 759 762 765 762 774

RACK STORES 708 715 736 745 757 778 784 792 711 716 740 747 758 779 786 793 712 717 741 748 764 781 787 796 713 721 743 755 771 782 788 797 714 734 744 756 777 783 791 798

Ship to Nordstrom.com Store Store Name DC/FC Ship to DC Name Address Phone 156 LA LOH 399 LA LOH 1600 South Milliken Avenue (909) 390-1040 (Local Omni Hub) Ontario, CA 91761 (909) 605-7116 (FAX) 489 Beauty FC 499 Beauty FC 37599 Filbert Street (510) 794-5440 Newark, CA 94560 (510) 795-5816 (FAX) 568 Elizabethtown FC 569 Elizabethtown FC 30 Distribution Drive, (717) 366-1300 Elizabethtown, PA 17022 (717) 366-1498 (FAX) 584 WCOC 399 WCOC 1600 South Milliken Avenue (909) 390-1040 (West Coast Omni Center) Ontario, CA 91761 (909) 605-7116 (FAX) 659 Maryland FC 699 Maryland FC 839 Commerce Drive (301) 390-7800 (FKA Beauty FC) Upper Marlboro, MD 20774 (301) 390-1229 (FAX) 808 Cedar Rapids FC 599 Cedar Rapids FC 7700 18th Street SW (319) 846-4000 Cedar Rapids, IA 52404 (319) 846-4208 (FAX)

Ship to NordstromRack.com Store Store Name DC/FC Ship to DC Name Address Phone 873 San Bernardino Off Price FC 879 San Bernardino Off Price FC 17335 Glen Helen Parkway San Bernardino, CA 92407 (909) 333-7700 (Rec Dept) 881 Elizabethtown Off Price FC 562 Elizabethtown Off Price FC 30 Distribution Drive (717) 366-1300 Elizabethtown, PA 17022 (717) 366-1498 (FAX) 882 Cedar Rapids Off Price FC 563 Cedar Rapids Off Price FC 7700 18th Street SW (319) 846-4000 Cedar Rapids, IA 52404 (319) 846-4208 (FAX)

NORDSTROM ROUTING GUIDE SECTION 8: STORE/DC LIST 120

APPENDIX A: GLOSSARY OF TERMS AND DEFINITIONS Term Definition

Airway Bill (AWB) The air industry’s equivalent to the motor carrier’s Bill of Lading.

Advanced Ship Notice (ASN) Electronic packing slip or 856.

Bill of Lading A contract of carriage between shipper and carrier. A Bill of Lading serves three purposes: • It sets the terms and conditions of the contract. • It acts as the receipt for the goods to be transported. • It provides documentary evidence of the party entitled to deliver.

Cancel Date The Cancel Date shown on the Purchase Order. The Cancel Date is the last day to ship. It is commonly referred to as the “Past Cancel Date”.

Claim A deduction processed against a vendor’s account for merchandise returns, shortages, cost differences, markdowns, advertising co-op, rebates, etc.

Cargo Claims Claims written against a carrier for recoupment of merchandise cost and freight charges as a result of damage or shortage of goods delivered or complete non-delivery.

Carrier Liability A contract carrier is liable for all loss, damage and delay with the exception of act of God, act of a public enemy, act of a public authority, act of the shipper, and the inherent nature of the goods.

Carton A corrugation packaging type not to exceed 36" x 24" x 24" or 50 pounds.

Contract Carrier A for-hire carrier who does not serve the general public, but who serves shippers or consignees with whom the carrier has a continuing contract.

Collect Freight invoice payment terms indicating that charges will be billed to Nordstrom.

Consignee The receiver of a freight shipment, usually the buyer.

Consolidation of Shipment A Nordstrom requirement that all purchase orders going to the same DC on the same day must be consolidated onto one Bill of Lading or sub-bill, depending on which carrier is being used.

Consolidator Assembles interliner or LTL shipments, organizes the freight by DC and purchase order, manifests shipments by DC and transmits to each DC to pre-alert them of the merchandise and delivery date. Releases freight by assembly to the DC.

Cubic Feet Carton Length by Width by Height; multiplied. Cubic foot measurement.

Customer’s Owned Goods Merchandise that has already been sold to a customer. Customer’s Owned Goods are usually Repair Claims being sent back to Nordstrom from the repair vendor.

DC Nordstrom Distribution Center. See Section 8: Stores/DC List for stores serviced by each DC, and DC addresses and phone and fax numbers. The DC is usually the Ship To point on the Purchase Order.

Department Number The department number is found on the Purchase Order under "Dept. No." The department number contains a type of merchandise belonging to a group of departments in a merchandise division.

Dimensional Weight (Dim Wt.) Carton Length x Width x Height; multiplied. Dim Wt. or Cubic Foot measurement.

NORDSTROM ROUTING GUIDE APPENDIX A: GLOSSARY OF TERMS AND DEFINITIONS 121

Term Definition

EAN European Article Number. A unique thirteen-digit vendor number, the European equivalent of a UPC code.

Earliest Ship Date The Earliest Ship Date shown on the Purchase Order. The Earliest Ship Date is the first day to ship. It is commonly referred to as the Start Ship Date.

EDI Electronic Data Interchange. All-inclusive terms for Electronic Data interchange transactions. Ability to transmit EDI transaction types varies with each vendor.

Electronic Documents The Electronic Documents utilized by Nordstrom include: Electronic Invoice EDI810 Version 4010VICS UPC Catalog EDI832 Version 4010VICS Purchase Order EDI850 Version 4010VICS Product Activity Data EDI852 Version 4010VICS PO Acknowledgment EDI855 Version 4010VICS Advance Shipment EDI856 Version 4010VICS PO Buyer Initiated EDI860 Version 4010 GS1 128 Carton Label Version 4010VICS

Functional Acknowledgement EDI997 Version 4010VICS

Floor Ready Term referring to merchandise that is received ready to be transferred directly to the selling floor.

Freight Allowance Amount of freight the supplier pays per purchase order or signed Corporate Freight Partnership Contract (freight agreement).

0 Supplier pays no (zero) freight costs. 1 = 100% Full, Paid: Supplier pays 100% of the freight costs. 2 = 50% ½, Half: Supplier pays 50% of the freight costs. 3 = 60% Difference between Air and Surface. On air shipments only, supplier pays 60% of the air freight costs. 4 = 30% Half the difference between Air and Surface. On air shipments only, supplier pays 30% of the air freight costs.

Freight-Only Invoice An invoice for prepaid freight charges sent to the DC Traffic Office. Nordstrom only reimburses for freight charges associated with jewelry, watches, gourmet food shipments and consignment orders.

Freight Chargeback Supplier freight deduction document. There are two types of freight chargebacks: (See Freight Agreement and • Agreement: Supplier agrees to share freight charges. Freight Violation Chargeback • Violation: Supplier is charged full freight charges plus a handling fee of $100. Codes/Descriptions for chargeback Violation is either of Purchase Order contract or the Carrier Selection and reason codes and descriptions) Routing Guide. Nordstrom deducts freight charges owed from the next check remittance.

FOB Point A term of sale that defines who will incur transportation charges for the shipment, who will control the movement of the shipment, or at which point the title to the goods passes to the buyer. The original meaning was "free on board" ship. • FOB Factory: Title of goods passes to the buyer at the factory. Supplier pays no (zero) freight, unless a freight allowance is applicable. • FOB Consolidator: Title of goods passes to the buyer at the consolidation point. Supplier pays all freight costs to the point of consolidation, plus any additional freight costs, which are dependent on what is agreed in the freight allowance field on the PO. • FOB Store: Title of goods passes to the buyer at the Nordstrom DC or Store. Supplier is liable for the shipment until it reaches Nordstrom. Please note that FOB Store does NOT mean ship Direct to Store. Refer to the “FOB Point” Purchase Order field.

NORDSTROM ROUTING GUIDE APPENDIX A: GLOSSARY OF TERMS AND DEFINITIONS 122

Term Definition

Full Freight The supplier/shipper agrees to pay 100% of the freight charges. Refer to the "Freight Allowance" Purchase Order field.

Full Load Shipments weighing over 1,000 lbs for Air shipments and 10,000 lbs for Surface shipments. Please contact the Volume Load desk if you have a shipment that fits this criteria—[email protected] at least 3 days prior to the requested ship date.

GOH “Garment on Hanger”, a hanging packaging shipping type.

Gourmet Foods Perishable merchandise such as candy, or other food items.

Hazardous Materials A hazardous material is a substance that poses more than a reasonable risk to the health and safety of individuals and includes products such as explosives, flammables, corrosives, oxidizers, and radioactive materials. Includes perfumes and other contents packaged under pressure being shipped via Air and Air shipments that contain Dry Ice cold pack.

Importer of Record The company or individual who is listed as the importer with U.S. Customs at the time the goods enter the U.S. The Tax ID# or social security number of the "Importer of Record" must also be submitted to Customs. The Importer of Record bears all responsibility and liability for the imported merchandise.

Inbound Freight Freight in route to a Nordstrom facility (usually a Distribution Center).

Interliner The pickup carrier, usually for an LTL shipment. The carrier transports merchandise from the vendor to a consolidator.

Jewelry Jewelry and watch shipments are shipments for specific departments. See Jewelry and Watch Shipping Procedures (Section 3).

Landed Duty Paid The total cost of a product delivered to a given location, i.e., the cost of production plus the transportation cost to the customer’s location. U.S. Customs Clearance is the responsibility of the seller. The seller or agent of the seller is the "Importer of Record". All U.S. Customs duties and applicable taxes are for the account of the seller. Delivery to the named place of destination is for the account of the seller.

LTL “Less than truckload”, a shipment weighing less than the minimum weight required to use the lower truckload rate. A pickup/interliner carrier direct to the DC’s or into a consolidation. Usually shipments over 70 lbs and under 10,000 lbs.

Lumper A term applied to a person who assists a motor carrier in the loading and unloading of property.

Manufacturer ID The first six digits of the UPC number. This ID may be used to identify the manufacturer. A single manufacturer may have multiple manufacturer IDs.

Master Bill of Lading A uniquely numbered contract of carriage document that summarizes more than one DC shipment or sub-bills of lading. The Master Bill of Lading is the document that is signed by the carrier driver.

Mode Method of transportation (service) used for shipments, usually Surface and sometimes Air. Refer to the "Ship Via Routing Guide or shipping method" Purchase Order field.

Outbound Freight A shipment shipped from a Nordstrom facility to another Nordstrom facility or a vendor.

Order Date The date the order was placed with the vendor. This is not the Earliest Ship Date.

Pickup Carrier The interliner carrier, usually for an LTL shipment. The carrier transports merchandise from the supplier to a consolidator.

NORDSTROM ROUTING GUIDE APPENDIX A: GLOSSARY OF TERMS AND DEFINITIONS 123

Term Definition

PID Product Information number or vendor style number. Also known as vendor product number or VPN.

POD Proof of Delivery.

PO Verification Purchase Order Verification is a service provided by our consolidators. It confirms that the Purchase Order is active and is ready to ship. PO Verification may also be performed via email to Nordstrom. See Section 2: Shipment Preparation for further information. Exceptions: Consignment and UPS Small Package shipments.

Prepaid Freight invoice payment term indicating that charges are billed to the shipper or supplier.

Purchase Order A legal, binding contract between the Nordstrom buyer and the supplier. The Purchase Order number is an 8-digit identifier and is required on all packaging and documentation.

QR Quick Response. The capability to send sales information to a vendor and have merchandise replenished immediately via EDI transactions.

Refusal A refusal occurs when a Purchase Order delivered to a consolidator or Nordstrom facility is in violation of the Purchase Order contract. Refusals are put On Hand and all expenses are borne by the seller. The seller has 30 days to give disposition to the agent in possession of the shipment. After 30 days, the shipment may be salvaged to recover expenses.

Return Authorization An authorization number which is obtained from the supplier prior to the shipping return vendor claim.

Samples Merchandise not for resale. Samples usually have no cost.

Shipper The sender of the freight shipment, usually the seller or seller’s warehouse.

Shipping Window The period of time between (and inclusive of) the PO Earliest Ship Date and Cancel Date.

Short Shipments Shipment contents which are less than the packing slip count or a carrier shipment which has delivered less than the carton count on a Bill of Lading or freight delivery receipt.

SKU Stock Keeping Unit. A SKU refers to a specific style, color and size of an item.

Store Pack Packing by style, color and size (SKU) for a store.

Sub-Bill A Bill of Lading always used in conjunction with a Master Bill of Lading. A sub-bill lists the detail information for a DC shipment, including PO’s and department number, itemized by number of cartons and weight, etc.

Supplier Number Identifying number for the ‘ordered from’ company in the Nordstrom Merchandising System.

GS1-128 Scannable bar-coded label located on the outside of a shipping carton.

UPC Universal Product Code. A unique twelve digit vendor number. The first six digits are a supplier’s UC Block ID; the next five digits are a specific product identifier (SKU); and the last digit is a check digit.

VAN Value Added Network. The designated communication network used to transmit and receive EDI transactions.

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Term Definition

Vendor Number The Vendor Number is found on the Purchase Order “Pay To Vendor”

VICS Voluntary Inter-industry Commerce Standards for EDI transactions, established by the Uniform Code Council (UCC).

VMR Vendor Managed Replenishment. Vendor “Basic Stock” system that automatically creates Purchase Orders and replenishes merchandise based on sales and model information via EDI 852 sales and 855 Reverse Purchase Order.

Volume Shipments A Full Load that exceeds the standard size/weight guidelines. • Surface: 10,000 pounds or more, or over 1,800 cubic feet, per consolidated shipment. • Air: 1,000 pounds or more per consolidated shipment. Volume Shipments are considered by the DC for possible Full Load shipment routing.

Weight Break The weight at which carrier determination is made.

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APPENDIX B: SAMPLE NORDSTROM FREIGHT PARTNERSHIP

NORDSTROM ROUTING GUIDE 126 APPENDIX B: SAMPLE NORDSTROM FREIGHT PARTNERSHIP

APPENDIX C: SAMPLE BILL OF LADING

APPENDIX C: SAMPLE BILL OF LADING 127