April 18-19, 2018 FREE EXHIBITION
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6th Annual April 18-19, 2018 Atlanta Convention Center at AmericasMart Atlanta, GA TITLE SPONSORS FREE EXHIBITION OPENING TIMES WEDNESDAY APRIL 18 10:25 AM - 6:10 PM ORGANISED BY THURSDAY APRIL 19 8:40 AM - 3:20 PM REGISTER FREE www.terrapinn.com/homedelivery WELCOME 2 3 CONTENTS Welcome to the event preview for Home Delivery World 2018 Conference agenda ........................Page 4 This year has once again seen issues experience innovation in the market first Seminar highlights ..........................Page 6 relating to home delivery continue to hand. underpin innovation across this landscape Visitor attraction highlights .............Page 24 as consumer demand and busy lifestyles As drones, augmented reality, innovations influence both what and how we want to in supply chain and grocery eCommerce Exhibition highlights ........................Page 28 receive goods. begin to usher in a new era of innovation for retailers and grocers Product directory ............................Page 34 Home Delivery World will bring together the delivery innovators from across Live attractions, demonstrations and Exhibitors directory .........................Page 40 retail to explore all the new trends and launches will also give visitors a chance to showcase how industry is responding investigate what is shaping the future of Floorplan .........................................Page 62 with cutting-edge innovation. delivery. Jujama ............................................Page 66 New for 2018 are our headline speakers We hope that this preview will help you in the Conference and two brand new plan your visit in advance to ensure Home Plan your visit .................................Page 70 free seminar programs focused on Delivery World is the most productive Blockchain, Grocery, Innovation, Last Mile business and networking opportunity of Sponsors, Partners, Exhibitors .......Page 74 and Automation. They form part of the the year. unrivalled education program at the heart of the event that offers 60 free-to-attend seminar sessions. Also new is Jujama, a new dedicated matchmaking service offering a unique Daniel Reiss opportunity to build partnership with USA and international companies and connect Sponsorship with buyers from retailers and delivery Home Delivery World providers. The Home Delivery World exhibition will bring together 100+ organizations – from Tanzil Uddin iconic household names to enterprising start-ups from across the globe – Conference providing an unparalleled opportunity to Home Delivery World REGISTER FREE www.terrapinn.com/homedelivery www.terrapinn.com/homedelivery REGISTER FREE Conference agenda 200 INFLUENTIAL SPEAKERS 6 7 SPEAKER HIGHLIGHTS Including innovators and retail, parcel, freight masters, supply chain innovators, grocery ecommerce and last mile disruptors. Michael Pezzicola All will come together in a series of thought provoking debates to inspire, challenge Head of Operations – Expansion, Google Express assumptions, make connections, explore new ways of working and foster innovation. Google voice shopping has transformed the way consumers interact with delivery and ushered in a new 2018 HEADLINE SPEAKERS era for convenience and experience Paul Clarke Paul Misener Chief Technology Officer, Ocado VP Global Innovation Policy & UK’s Ocado’s unique and completely independent Communications of one of the most online grocer leads the way in innovation, technology disruptive retailers the industry has and automation. From robots in the last mile to ever seen, Amazon will share the key warehouses run by robots, Paul Clarke’s keynote is a to sustained innovation. sight to see. Amit Batra Charlene Consolacion Director of last mile delivery Co-Founder and CEO, Phrame strategy/operations at Walmart will Away from your vehicle? Not a problem. Leave it up to share his views on the evolution of Phrame’s smart license plate to enable 1-time access eCommerce and delivery in retail. straight to your trunk. Madison Palermo Herve Letourneur Senior eCommerce Manager, Digital VP of Products, August Home Technology, Harris Teeter will share August Home’s technology adds an even greater her experience on how to implement twist to the last mile – with 1-time access now being grocery delivery. granted straight to the customers home and/or fridge. Hear these speakers and more by upgrading your Paul Chang free expo pass to an all-access pass! Global Blockchain Industry Lead, Distribution & Register now at www.terrapinn.com/homedelivery Industrial Markets, IBM Retailer Conference Pass $600 Blockchain and its profound impact on the supply chain General Conference Pass $1200 - IBM’s keynote with Golden State Foods displayed some of those impacts. REGISTER FREE www.terrapinn.com/homedelivery www.terrapinn.com/homedelivery REGISTER FREE DAY ONE WEDNESDAY APRIL 18 CONFERENCE AGENDA 1/3 6 7 2/3 CONFERENCE AGENDA WEDNESDAY APRIL 18 DAY ONE 8:00 BREAKFAST & REGISTRATION 12:45 ROUNDTABLES 8:40 CHAIRPERSON’S OPENING REMARKS 1 2 3 Scott DeGraeve, Principal, Former SVP, Scott DeGrave Consulting, Peapod REDEFINING WHITE GLOVE SHIPPING DECISIONS 8:45 Keynote Purposeful innovation at Amazon BUSINESS INTELLIGENCE Navigating changing consumer requirements and Customer experience is critical to dictating shipping Paul Misener, VP Global Innovation Policy & Communications, Amazon.com Best practices for monitoring parcel KPI’s expectations decisions Aaron Guild, Strategic Solutions Manager, Green Tom McIntyre, Senior Director, B2B Consumer Dennis R. Nicoski, A/Senior Vice President, Sales Mountain Technology 9:25 Keynote Innovations within and beyond grocery last mile delivery – Where are we today and what’s next? Sales, SEKO Logistics and Customer Relations, USPS Jason Lepes, Vice President, Head of Merchandising, FreshDirect 9:55 Keynote Thinking beyond home delivery 4 5 6 Brian Bourke, Vice President of Marketing, SEKO Logistics 10:25 OPENING OF THE EXHIBITION AREA, NETWORKING BREAK & SPEEDNETWORKING eCOMMERCE & SNAP ONLINE GROCERY SHOPPING SAVINGS ON SMALL PARCEL FREIGHT How do you extend your offering to underserved Exploring opportunities that will help consumers What are the components to balancing your cost communities? embrace grocery eCommerce savings with customer experience? SUPPLY CHAIN Michael Villa, Director of Operations, Brixton PARCEL FREIGHT GROCERY Luis Ferioli, VP of Service Operations, Schwan’s Mario Fiorucci, Owner, The Healthy Butcher & & INNOVATION Home Services Real Food Toronto Mike Duncan, Owner, Warehouse Skateboards CHAIRPERSON CHAIRPERSON CHAIRPERSON CHAIRPERSON 7 8 9 Tim Brown, Managing Director, Scott DeGraeve, Former SVP, Robert Escobar, President, Camino CARRIER SELECTION & MANAGEMENT Jim Hourigan, COO, BuildDirect Supply Chain & Logistics Institute, Principal, Scott DeGrave Consulting, Real Group LLC STORE-BASED FULFILLMENT eCOMMERCE DISTRIBUTION Georgia Tech Peapod How can we work with our carrier networks to optimize large parcel shipping? Balancing cost, customer experience and operational How do you maintain cost efficiencies across your Neheet Trivedi, Head of Third Party Final Mile concerns distribution networks? FULFILLMENT WHITE GLOVE INNOVATION CASE STUDIES OMNICHANNEL Network, Wayfair Dan Byrne, VP of Business Development, USPack Christine Pfleckl, Senior Director, Distribution and Bill Audette, Director of Logistics & Supply Chain, Logistics Logistics, Harry’s 11:25 Empowering shipping speed, How outsourcing your appliance Implementing robots directly into Building a profitable eCommerce National Business Furniture efficiency and pricing by delivery needs can enable you the warehouse and maximizing grocery business through efficient leveraging technology and to promise a consistent in-home performance in-store picking 10 11 12 software installation experience Melonee Wise, CEO, Fetch Robotics Jeremy Neren, CEO, Shop Daniel Sokolovsky, CEO, AxleHire Robert Foster. Senior Director of Woodmans.com / Founder Business Development, MXD Group GrocerKey THE “TRUE” COST OF SAME-DAY DELIVERY Akram Mohamad, President, Matthew Gutermuth, Former CEO, Understanding the “cost drivers” of various same-day CITY FREIGHT ApplianceSmart Safeway.com delivery models and how they relate to consumer POINT PICKUP TECHNOLOGIES Understanding the complexities of transporting goods value in metropolitan areas 11:45 Strategic location-based trucks, Consumer communications vs A proven case of augmented reality Panel: Omnichannel expansion Richard Palmer, VP Enterprise Accounts, TForce leveraging partnerships and operations – Achieving a balance decreasing customer anxiety when – Steps to take for an effective keeping customers at the forefront and providing an ideal consumer shopping for heavyweight items transition Jake Farrell, Sr. Manager – Delivery experience online Moderator 13 14 15 Experience, The Home Depot Kim Ballewske, Director of Marcus Arbelbide, VP of Supply Joel Rampoldt, Principal, KPMG Distribution, La-Z-Boy Chain Solutions, BuildDirect Douglass Coppage, Sr. Manager, Panelists Delivery Analytics, The Home Depot Chris Richter, VP, Revenue, Convey WORKFORCE EFFICIENCY Brandon Walsh, E-commerce HYPERGROWTH, SCALABILITY, AND REGULATION AND LOGISTICS Manager, SpartanNash Hiring last mile delivery workforces at speed & scale DISRUPTION Evaluating the regulatory landscape and its effects on The current state of eCommerce and home delivery the logistics industry Valery Ciarimboli, Senior Director, Keith Ryu, CEO, Fountain eCommerce Operations, Giant Eagle Nikhil Deshmukh, Lead Data Scientist, Fountain Scott Ruffin,