DOMESTIC USA ROUTING GUIDE UPDATED: AUGUST 12, 2021 SECTION 1: INTRODUCTION ..................................................................................................................... 4 How to Get Started ............................................................................................................................... 4 Shipping Guidelines.............................................................................................................................. 4 Small Package Shipments ................................................................................................................... 5 Collect/Prepaid Shipments ................................................................................................................... 5 Shipping Timeframes (Ship Windows) ................................................................................................. 5 International Shipments ........................................................................................................................ 6 Shipment Destinations ......................................................................................................................... 6 SECTION 2: SHIPMENT PREPARATION ................................................................................................... 7 General Rules ....................................................................................................................................... 7 PO Verification ...................................................................................................................................... 7 Nordstrom Order Verification System (NOVS) ..................................................................................... 7 Maximum Shipment Weight Limits ....................................................................................................... 8 Carton Dimensions Required on Surface and Air Shipments .............................................................. 8 Volume Load Shipments ...................................................................................................................... 8 Declaration of Value ............................................................................................................................. 8 How to Provide a Unique Bill of Lading Number for an EDI 856 ASN ............................................... 10 Bill of Lading Preparation ................................................................................................................... 10 SECTION 3: SPECIAL HANDLING ........................................................................................................... 11 Shipments Requiring Special Handling .............................................................................................. 11 Hazardous Materials........................................................................................................................... 11 Designer Apparel ................................................................................................................................ 11 Customer Owned Goods Repair Claims ............................................................................................ 12 Furniture and Residential Shipments ................................................................................................. 12 Gourmet Foods ................................................................................................................................... 12 Jewelry and Watch Shipping Procedures .......................................................................................... 12 SECTION 4: FREIGHT INVOICING AND INQUIRIES ............................................................................... 17 Freight Invoicing and Re-Billing .......................................................................................................... 17 Refusals and Related Charges .......................................................................................................... 18 SECTION 5: MISCELLANEOUS INFORMATION ..................................................................................... 19 Shipping Guidelines from U.S. Mainland to Hawaii ............................................................................ 19 SCAC Codes ...................................................................................................................................... 19 Expense Offset Policies ..................................................................................................................... 19 Freight Agreement Codes/Descriptions ............................................................................................. 20 Freight Chargeback Code Descriptions ............................................................................................. 20 SECTION 6: CARRIER PAGES ................................................................................................................. 21 BTX Global Logistics .......................................................................................................................... 21 CTE – TC Transportation ................................................................................................................... 23 CTE – California Transport Enterprises ............................................................................................. 25 Estes Express Lines – Direct to DC, bypass Gilbert only .................................................................. 27 Estes Express to Gilbert ..................................................................................................................... 28 Gilbert ................................................................................................................................................. 30 NorCon, LTD. ..................................................................................................................................... 32 OAK Harbor Freight ............................................................................................................................ 34 UPS Freight - LTL............................................................................................................................... 35 UPS Small Package ........................................................................................................................... 36 XPO Logistics ..................................................................................................................................... 38 XPO Logistics to Gilbert ..................................................................................................................... 39 SECTION 7: ORIGIN STATE PAGES ........................................................................................................ 41 ALABAMA (AL) ................................................................................................................................... 41 ALASKA (AK) ..................................................................................................................................... 43 ARIZONA (AZ) .................................................................................................................................... 44 ARKANSAS (AR) ................................................................................................................................ 45 CALIFORNIA (CA): Los Angeles Metro Area Zip Code Prefixes 900-918 ......................................... 47 CALIFORNIA (CA): Northern California Zip Code Prefixes 939, 956-969 ......................................... 48 CALIFORNIA (CA): San Francisco Metro Area Zip Code Prefixes 940-955 ..................................... 49 CALIFORNIA (CA): Southern California Zip Code Prefixes 919- 938 ............................................... 50 COLORADO (CO) .............................................................................................................................. 51 CONNECTICUT (CT) ......................................................................................................................... 52 DELAWARE (DE) ............................................................................................................................... 53 DISTRICT OF COLUMBIA (DC) ........................................................................................................ 54 FLORIDA (FL) .................................................................................................................................... 56 NORDSTROM ROUTING GUIDE 2 GEORGIA (GA) .................................................................................................................................. 57 HAWAII (HI) ........................................................................................................................................ 59 IDAHO (ID) ......................................................................................................................................... 60 ILLINOIS (IL) ...................................................................................................................................... 61 INDIANA (IN) ...................................................................................................................................... 63 IOWA (IA) 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