1. GENERAL INFORMATION

1.1 LIBRARY NAME AND LOGO

The official name of the library is:

DISTRICT OF NORTH MUNICIPAL PUBLIC LIBRARY

It is normally called:

NORTH VANCOUVER DISTRICT PUBLIC LIBRARY

OR DISTRICT LIBRARY

In order to avoid confusion with the City of North Vancouver Public Library we refer to our library branches as follows:

Lynn Valley Main Library Capilano Branch Parkgate Branch

LOGO

The logo was designed by Matt Warburton, Emdoubleyu Design, in 2006 as part of the identity refresh congruent with the new Main Library project.

1. GENERAL INFORMATION Date of Issue: January 2013 Page: 1 North Vancouver District Public Library Policy Manual 1.2 THE LIBRARY

The Library serves the District of North Vancouver, which stretches from the Capilano River on the west, to Deep Cove in the east, south to Burrard Inlet and up the mountain slopes of Grouse and Seymour. It covers approximately 1,276 hectares and has a population of approximately 88,000 (2008). In the centre of the North Vancouver area lies the City of North Vancouver, which is a separate municipality having its own library system. While we do cooperate and are both members of Public Libraries InterLink, there is no political connection between the two libraries.

The District is served by three libraries: Capilano Branch, 3045 Highland Boulevard, which serves the western part; Lynn Valley, 1277 Lynn Valley Road, which is the main library and also houses the Administration offices, and the Parkgate Branch, 3675 Banff Court which serves the eastern portion of the District.

The library is a member of Public Libraries InterLink, a cooperative of eighteen Lower Mainland public libraries which provide equal access to all residents of the member municipalities as well as special services such as inter-library loan and audio books for readers who are visually impaired. (For more information see section 1.5 InterLink.)

1. GENERAL INFORMATION Date of Issue: January 2013 Page: 2 North Vancouver District Public Library Policy Manual

NORTH VANCOUVER DISTRICT PUBLIC LIBRARY 1964-

The early history of North Vancouver District Public Library is one of rapid growth from humble but very stubborn roots.

It became a tax-supported municipal library in 1964. Prior to that there were several community libraries organized and run by volunteers, first in private basements or in the backs of stores, and then in community sites throughout the District: Sey-Lynn Community Hall, old Lynn Valley Community Hall, in the living quarters of the fire hall in Edgemont Village, and later in Deep Cove Community Hall (established September 1963). Volunteers were also instrumental in gaining District approval for construction of a "real" library branch at Capilano in 1958. The first paid staff, hired when the municipality assumed responsibility for the library, were Chief Librarian Enid Dearing, a part-time cataloguer and five clerks. The first Headquarters offices were located in a tiny store in the old Westlynn Shopping Centre - a drab row of small stores almost completely surrounded by bush and vandals. By 1968, Lynn Valley Branch had moved from the Community Hall to the Ballet School to the Westlynn store, and Headquarters had moved to a warehouse on Lynn Avenue. In 1969 the flagship Capilano branch acquired an addition and Deep Cove moved to larger rented quarters. 1970 saw the amalgamation of Sey-Lynn and Lynn Valley into a new main branch and headquarters in Lynn Valley. Within 5 years the library's growth had rendered this building too small, and a second floor addition was opened in December 1975. During this period, the library's book stock rose from 28,229 in 1964 to 106,299 in 1975; the circulation went from 202,386 to 508,050 and the staff grew accordingly.

A period of relative stability followed. The rapidly expanding Eastern area of the District presented some service problems. Between July 1973 and June 1978 the library rented a Bookmobile from West Vancouver Memorial Library to serve patrons in the Seymour corridor, but this service became uneconomical and was discontinued. In 1979 the problem was partially solved when the small Deep Cove branch moved in with the library of the new Community School and became Seycove Branch. The combined school-public library was a successful venture, and resulted in dramatic increases in the branch's circulating figures; however, the population continued to grow rapidly in the eastern part of the District and long-term plans were made for the eventual construction of a full-sized library branch in that area.

Meanwhile, the Capilano Branch was fighting an uphill battle against overcrowded conditions and a persistently leaking roof. Funds for a major addition were approved in 1983 and in December 1984 the library moved to a temporary location in the unused gymnasium of North Star School. The renovated building, tripled in size, re- opened in October 1985.

1. GENERAL INFORMATION Date of Issue: January 2013 Page: 3 North Vancouver District Public Library Policy Manual The library materials collection was growing along with the facilities. Records were added in 1973 and videotapes in 1982. Audiocassettes were introduced in 1985 and compact discs - to eventually replace the phonograph records - in 1988. By 1980 the book stock was 144,134 and the library was planning for automation. First priority was given to producing full catalogue records in machine-readable format. Computer cataloguing of new books using the UTLAS system began in 1983, when a grant of $95,400 was obtained from the provinces' Automation of Public Libraries Fund, and the project was completed early in 1985.

Although the introduction of automation was the library's main focus, the whole system continued to grow and all services were heavily used. In 1989 the library took the time out to celebrate the 25th anniversary of its establishment as a municipal public library. The celebrations held throughout the year culminated in September with a grand outdoor party attended by federal, provincial, and municipal officials, past and present Board members and staff, and the public.

Throughout the later 1980's planning for an integrated automated system was a primary goal. A Request for a Proposal was issued in 1987 and evaluations of two systems were made. Capital funding was approved by District Council in 1988 and CLSI was selected as our vendor. Unfortunately despite a lengthy period of negotiations, the library was unable to come to a satisfactory agreement with CLSI and dealings with them were terminated in March 1989. A revised tender was issued and contract negotiations with Dynix Library Systems Inc. were begun and successfully completed by January 1990.

Under the direction of the Project Manager and her Assistant, the computer room was constructed and hardware installed by July 1990. Entering the branch locations of our collections into the data base was a large project which involved all of the staff, as did the barcoding project when each item in the collection received a "smart" barcode.

The automated Dynix system was implemented over several stages in 1991 and 1992. On May 29, 1991 library material was first circulated on the system and on December 4th of that year, public access terminals were installed in all branches, allowing patrons to search for materials, place their own Holds and check borrowing records. The enhanced service of Sunday openings at the Lynn Valley Branch (October - April) was also introduced in 1991 and was well received by the community.

A major change that affected the Library in 1991 was the retirement of Enid Dearing, Chief Librarian since the official foundation of the library in 1964. The Library Board appointed Noreen Ballantyne, Lynn Valley Branch Head / Deputy Chief Librarian, to the position of Chief Librarian that same year.

1. GENERAL INFORMATION Date of Issue: January 2013 Page: 4 North Vancouver District Public Library Policy Manual A new branch library for the Eastern Seymour area was approved as part of a Parkgate Civic Centre complex in 1991. An architect was selected that year for the whole project, but only the library was built as Phase I in 1994. Library operations were moved from the Seycove Branch and the new 15,000 square foot Parkgate Branch opened its doors in November 1994. It was an instant success with the community - over 2,000 new patrons registered in the first four months of operation.

1993 was a landmark year as circulation of library material topped the one million mark. The library materials collection received a boost with a special grant from the District in 1993 and 1994 in preparation for the new Parkgate Branch. By 1995 the collection contained 252,000 items.

Information technology was the issue of the 1990's. While continuing to add enhancements to the Dynix system - check-out printer, access to the library database via modem, etc. - the Library moved towards more technology and telecommunication to assist in providing information. In 1992 the first CD-ROM product was installed on a computer in the Lynn Valley Reference Department and opened up a whole new world of information access. Dial-up access to local public and university libraries from a computer workstation at the Capilano Branch in 1993 was later extended to Lynn Valley and Parkgate. CD-ROM information products are in use at all branches, along with public access to the Internet as of December 1995.

Growth and change were the major themes for the period from the late 1990’s into the first decade of the new century. This included the planning and building of new or improved library facilities, the continued upgrading and implementing of new information technology, and changes to key staff positions. The Library also saw a significant growth in use during this time. By 2007, the number of borrowed items had risen to 1,700,000 and had made NVDPL the busiest library of its size in Canada.

Noreen Ballantyne retired in 2004 after 13 years as Chief Librarian, and was replaced by Gerry Collver as the new Director of Library Services.

In 2004-2005, a new Dynix Horizon integrated library system was installed that gave the public a Windows environment in which to do searching on the catalogue, internet or subscription databases. In addition, automated booking of internet stations, credit/debit card payment options, wireless access to the library website and VOIP phone technology, were all introduced from 2005-2007.

Thanks to provincial government funding, all three libraries are open for Sunday service that is available from September until June.

After many years of planning, selecting a new site and having funding approved, the new Lynn Valley Main Library at the corner of Lynn Valley Road and Mountain Highway, was built and opened on November 26th, 2007, with the official grand

1. GENERAL INFORMATION Date of Issue: January 2013 Page: 5 North Vancouver District Public Library Policy Manual opening in early December. The new library made the successful transition from a traditional library to a vibrant town centre and gathering place – “the living room of the community”. At double the size of its predecessor, Lynn Valley saw a large increase in public use thanks to an enhanced facility with quiet study areas, reading lounges, program and meeting spaces, new RFID self check-out and auto check-in technology, and new service models in the circulation and reference/information areas. The building set a “green” standard for District civic facilities that should achieve certification as a LEED (leadership in efficiency and energy design) Silver building.

Meanwhile the planning on the seismic upgrade and renovation of the Capilano Branch Library was completed. The final piece of the funding was approved by Council in early 2008 with construction to be completed by the end of the year.

At the end of October 2008, Gerry Collver retired and Heather Scoular, formerly Director of Port Moody Library, accepted the position of Director of Library Services.

Under the leadership of Heather Scoular, NVDPL excelled at community partnerships and programming with a new strategic plan leading the way, its sights squarely focused on community needs.

Partnership with the District Arts Council achieved the hugely successful District Art Gallery located at the Lynn Valley Main Library. Emerging artists are showcased to the community resulting in an increased awareness of the arts.

The Friends of the Library flourished with Library guidance including winning the $75,000 Enabling Access Grant from the Federal government. This grant gave the Library extensive equipment and collections content for those community patrons who are disabled. New washroom doors, large print e-books, height adjustable catalogue stands and visually impaired reading stations were some of the positive results felt from the grant.

The Library proactively surveyed the community to find where the needs and desires laid. A new Outreach Coordinator position helped to ensure an even wider reach into the community and its residents. From initiatives involving local schools in library programs to bringing residents into Lynn Valley Village for the Olympics and Culture Days celebrations to tailoring programs to foreign language residents in their own community were achieved during this period.

Both the Capilano Branch and Lynn Valley Main Library buildings received their LEED (leadership in efficiency and energy design) statuses. Designs for Library presence in the Lower Capilano Town Centre project are underway.

1. GENERAL INFORMATION Date of Issue: January 2013 Page: 6 North Vancouver District Public Library Policy Manual In the spring of 2013, Heather Scoular moved to the Fraser Valley Regional Library system. Jacqueline van Dyk, formerly Director, Public Library Services at the BC Ministry of Education, accepted the position of Director of Library Services in September 2013.

Enid Dearing Chief Librarian 1964-1991

Noreen A. Ballantyne Chief Librarian 1991 – 2004

Gerry Collver Director of Library Services 2004-2008

Heather Scoular Director of Library Services 2009 – 2013

Jacqueline van Dyk Director of Library Services 2013 -

(For further information, read the library Annual Reports. Recent years copies of this report are on the Library’s website – www.nvdpl.ca/about/reports

1. GENERAL INFORMATION Date of Issue: January 2013 Page: 7 North Vancouver District Public Library Policy Manual 1.4 LIST OF BOARD MEMBERS 1964 - 2013

Mr. J.R. Lakes 1964 - 1971 Reeve R.M.M. Frazer 1964 - 1966 Mrs. J. Weir 1964 - 1971 Mrs. E. Mitchell-Dwelly 1964 - 1965 Mr. R. Rennie 1964 - 1966 Mrs. M. Meyers 1966 Mr. D. Ellis 1967 Ald. R. Thorp 1968, 1970 Ald. K. Fawkus 1968 Mrs. W. Bandeen 1969 - 1971 Mr. E. Emerson 1969 - 1972 Ald. P. Faminow 1969 Ald. D. Wilson 1971 - 1972 Mrs. A. Jones 1972 - 1979 Mrs. J. Soper 1972 - 1979 Mr. L. Howard 1972 - 1979 Mr. E. Semmens 1972 - 1976 Ald. D. Bell 1973 - 1975 Ald. G. Rose 1977 - 1980 Mr. C. Cook 1977 - 1980 Mrs. M. Bartley 1978 - 1985 Mrs. J. Hall 1980 - 1985 Mr. C. Nelson 1980 - 1983 Ald. J. Lakes 1980 Ald. G. Rose 1981 Mrs. E. Bligh 1981 - 1988 Mr. P. Smith 1982 - 1985, Oct. Mr. N. Woodard 1982 - 1986 Ald. J. Ball 1982 Ald. E. Crist 1984, 2000 Ald. J. Ball 1985 Mr. J. Leyland 1984 - 1989 Mr. G. Wainwright 1985, Oct. - 1989, Feb. Mr. C. Lawrence 1986 - 1993 Mr. J.R Lakes 1986 - 1987, May Ald. M. Dykeman 1986, 1987, 1988 Mrs. Blanche Howard 1987 - 1994 Ms. Judith Currie 1987, Jun. - 1992, Dec. Mrs. Barbara Pedlow 1989 - 1995 Ald. Joan Gadsby 1989 Mr. Greg Staple 1989, Jun. - 1996, Dec. Mr. Ron Beesley 1990 - 1997, Dec. Counc. Janice Harris 1991, 1992, 1993, 1997, 2002, 2003, 2004 Mrs. Audrey Lundie 1993, Jan. - 2000, Dec Ms. Yoskyl Webb 1994, Jan. - 1999, Dec

1. GENERAL INFORMATION Date of Issue: January 2013 Page: 8 North Vancouver District Public Library Policy Manual

1.4 List of Board Members 1964 - 2013 continued,

Counc. Pat Munro 1994 Mr. Mike Castle 1995, Jan. – 2002, Dec Counc. Pam Goldsmith Jones 1995, 1996 Mrs. Angela Trudeau 1996, Jan. - 1999, Dec Mr. Glenn MacKenzie 1997, Jan - 1998, Jun Ms. Cheryl Berge 1997, Jan - 2001, Mar Mr. John Vandenakker 1997, Jan – 2002, Dec Mr. Terry Audette 1998, Jan – 2005, Dec Counc. Trevor Carolan 1998, 1999 Mr. Niels Von Meyenfeldt 1998, Sep – 2005, Aug Mr. B. Glenn Leung 2000, Jan – 2001, Dec Ms. Ulrica Steigenberger 2000, Jan – 2003, Dec Counc. Ernie Crist 2000, 2001 Mrs. Gayle Hunter 2001, Jan – 2003, Dec Mr. Brian Bailey 2001, Jun – 2001, Dec Mrs. Maureen Black 2002, Jan – 2007, Dec Mrs. Dolores Holmes 2002, Jan – 2005, Dec Ms. Sally Gibson 2003, Jan – 2006, Jul Mr. Paul Tubb 2003, Jan – 2010, Dec Mr. Helio Lopes Da Costa Jr. 2004, Jan – 2011, Dec Ms. Wendy Royle 2004, Jan – 2004, Mar Ms. Linda Charles 2004, Apr – 2005, Sep Counc. Alan Nixon 2005- 2008, 2012, 2013 Dr. Stephen Allison 2005, Sep – 2008, May Mr. Michael Conway Baker 2005, Sep – 2005, Dec Mr. David Clancy 2006, Jan – 2009, Dec Mrs. Gail Hulnick 2006, Jan – 2006, Dec Mr. Adam Walters 2006, Jan – 2007, Dec Mrs. Jules Smith 2006, Jul – 2006, Dec Mrs. Gabriella Sacchetti 2007, Jan – 2007, May Mr. Areef Abraham 2007, Jan – 2011, Dec Mrs. Franci Stratton 2007, Jul – 2010, Dec Mr. J. Gordon Marshall 2008, Jan – 2008, Dec Mrs. Lucy Cayuela 2008, Jan – Mr. Bryan Gallagher 2008, Sep – 2010, Dec Mrs. Ginny Diebolt 2009, Jan – 2009, Dec Mr. Frank Sullivan 2010, Jan – Mrs. Colleen Drain 2010, Jan – 2011, Dec Counc. Robin Hicks 2009, 2010, 2011 Mrs. Fiona Kelly 2011, Jan – Mr. Ken Lim 2011, Jan – Mr. Mike McGraw 2011, Jan – Mrs. Gopi Chande 2012, Jan – Mr. Matthew DeBock 2012, Jan – Mr. Sanford Osler 2012, Jan –

1. GENERAL INFORMATION Date of Issue: January 2013 Page: 9 North Vancouver District Public Library Policy Manual

1.5 INTERLINK

InterLINK was approved as a pilot project by the Minister of Municipal Affairs, Recreation and Housing under Section 40 of the Library Act. Beginning September 1, 1992 twelve public libraries in the Lower Mainland agreed to offer free and equal access to their resources to all residents of the area. The members are: Bowen Island Public Library Association Burnaby Public Library Coquitlam Public Library Fraser Valley Regional Library Gibsons & District Public Library (effective January 1999) Lillooet Area Library Association (effective 2007) New Westminster Public Library North Vancouver City Public Library North Vancouver District Public Library Pemberton & District Public Library (effective May 1998) Port Moody Public Library Richmond Public Library Sechelt Public Library (effective January 1999) Squamish Public Library (effective January 1997) Surrey Public Library Vancouver Public Library West Vancouver Memorial Library Whistler Public Library (effective January 1997)

The Pilot Project received funding from the Ministry to operate for a one-year trial period, and was extended for another six months. In late 1993 the twelve public library Boards formally approved the creation of the new permanent federation InterLINK, to commence April 1, 1994. On April 1, 1994 InterLINK replaced the Greater Vancouver Library Federation, which ceased to exist. Squamish and Whistler Public Libraries joined in 1997; Sechelt and Gibsons & District in 1999; and Lillooet in 2007. Today Public Library InterLINK is a successful co-operative federation of eighteen autonomous public libraries. It operates as a Library Federation according to the Library Act of (1994) Section 49 and is governed by a library board constituted in accordance with that act.

A list of all member library locations and other information is available on an InterLINK brochure and on their website www.interlinklibraries.ca.

InterLINK Mission Statement: “Public Library InterLINK: Strong local libraries in proactive partnership, serving their communities.”

Our library was a member of the Greater Vancouver Library Federation from its inception in 1975 and then became a member of InterLINK in 1992. One of our Library Board members serves on the InterLINK Board of Directors and the Director of Library Services is a member of the Administrators Advisory Committee.

1. GENERAL INFORMATION Date of Issue: January 2013 Page: 10 North Vancouver District Public Library Policy Manual

Patrons may return library materials to any library in the InterLINK area. A delivery van makes daily trips between all of the libraries to collect and deliver materials.

Audio books for those who are unable to use print materials are also supplied to member libraries by InterLINK. We provide the service. (See section 3.5.4 Audio Books).

Coordination of InterLINK activities is carried out at Headquarters offices located in Burnaby. InterLINK headquarters operation is financed by the Provincial government and member libraries. Circulation and reference activity among libraries is tracked and net service providers are compensated with these funds distributed by InterLINK. Funds coming to the libraries are calculated according to an agreed formula based upon the usage of member libraries by each other.

1. GENERAL INFORMATION Date of Issue: January 2013 Page: 11 North Vancouver District Public Library Policy Manual