The Fred Hollows Foundation

THE FRED HOLLOWS FOUNDATION Reconciliation Action Plan May 2019–May 2022 The artwork that Rhe has designed for us embodies The Fred Hollows Foundation’s four values; integrity, empowerment, collaboration and action.

Rheanna (pictured on the right) at the finish line of our Sydney Coastrek where she raised funds on behalf of The Foundation.

Story behind Indigenous Design by Rheanna Lotter/Ngandabaa for Coastrek Rheanna Lotter is a Yuin woman currently living and working in Wollongong. She started painting when she was a girl alongside her mother and sisters. She loves Indigenous art and its ability to connect with her culture and its stories. The artwork that Rhe has designed for us embodies The Fred Hollows Foundation’s four values; integrity, empowerment, collaboration and action. These are displayed by the four rings in the centre of the artwork. The boomerangs in the artwork represent adversity and challenges and the journey/connection lines connect The Foundation to its values. The lines are curvy to demonstrate that there are challenges to upholding these values. The Foundation is determined to work together with its partners to meet these challenges. ‘That’s important for people helping, but also is important for The Foundation’, Rhe said. The other light blue sections of the artwork represent men and women working together to achieve The Foundation’s goal of seeing a world where no one is needlessly blind.

ABORIGINAL AND TORRES STRAIT ISLANDER PEOPLES ARE WARNED PHOTOGRAPHS IN THIS DOCUMENT MAY CONTAIN IMAGES OF DECEASED PERSONS WHICH MAY CAUSE DISTRESS. OUR VISION FOR RECONCILIATION

The Fred Hollows Foundation’s vision for reconciliation is grounded in our deep commitment to, and respect for, the rights of Aboriginal and Torres Strait Islander peoples. In particular their inalienable rights to good health and their right to sight.

Our work is inspired by the late Professor Fred Hollows. His desire for social justice and legacy in striving for greater equality for Aboriginal and Torres Strait Islander peoples helped spark the establishment of The Fred Hollows Foundation and continues to shape our mission.

Our vision for reconciliation is one where Aboriginal and Torres Strait Islander peoples exercise their right to sight and good health, and the organisation has strong, mutually respectful relationships with Aboriginal and Torres Strait Islander peoples.

Importantly, having mutually respectful relationships with Aboriginal and Torres Strait Islander peoples is a key platform in The Foundation’s ability to meet its organisational objectives. These relationships must permeate our workplaces, our governance and management, staffing decisions, our internal and external relationships and communications, and the plans we make as an organisation. The goal of having mutually respectful relationships was articulated at the outset of our formal organisational reconciliation journey in 2009 and continues to guide our actions towards reconciliation today. 3

A strong and passionate THE FRED commitment to reconciliation is part of our core DNA at HOLLOWS The Fred Hollows Foundation. COMMITMENT TO RECONCILIATION FOUNDATION COMMITMENT TO RECONCILIATION We proudly continue this legacy each Our commitment to this RAP starts with day through not only the work of our the Board and Executive and will be Indigenous Australia Program, but embraced by all our people. And while we through our organisational commitment have made good progress, there is still to advancing reconciliation in Australia much to do. That’s why we are stretching through our Reconciliation Action our commitment with our new RAP and Plan (RAP). building on our recent work such as the implementation of our Aboriginal and Aboriginal and Torres Strait Islander adults Torres Strait Islander Employment and Although our first Reconciliation Action And who could forget Fred championing are three times more likely to go blind, but Retention Strategy. Plan was implemented in 2009, our the issue of trachoma in outback the good news is 90% of this vision loss is journey to advance reconciliation started communities, with the National Trachoma preventable or treatable. Our Indigenous Fred Hollows said: “I hope all Aboriginal long before then. It started before and Eye Health Program visiting 465 rural Australia Program focuses on putting an children will grow up in an equal world.” The Fred Hollows Foundation was and remote communities in outback end to these alarming figures through our We are determined to do everything we established in 1992. Australia in the 1970s, screening more than partnerships and direct programming in can to progress reconciliation, and 100,000 people. Australia and by supporting the rights and Fred’s vision. It started as far back as Fred Hollows’ aspirations of Australia’s First Peoples. experience with the Gurindji in 1968, Through their work and advocacy, Fred and and his immediate decision to support Gabi Hollows ‘walked the talk’ of their deep Our Indigenous Australia Program is also a Aboriginal people in their demand for commitment to, and respect for Aboriginal source of advice and support for the whole land, equal rights and to exercise their and Torres Strait Islander peoples. This organisation, helping us to ensure that right to health. paved the way for The Foundation’s the voices of Aboriginal and Torres Strait work today – through partnerships with Islander people are heard and that they This continued and was demonstrated by organisations delivering services on the lead the design and implementation of the Fred’s involvement in setting up the first ground and through the guidance and strategies which aim to address inequitable Aboriginal Medical Service in 1971 with experiences of Aboriginal and Torres eye health outcomes. Shirley (Mum Shirl) Smith, Gordon Briscoe, Strait Islander peoples as programming and Gary Foley, supported by key staff such partners, peak bodies, patients, community All areas of The Foundation are committed as Jilpia Jones and a range of other people members and our team. to providing culturally-appropriate and committed to improving Aboriginal health community-driven services, programs and in the Redfern community and ultimately Fred’s values and actions continue to solutions in Australia and across all the Ian Wishart Shaun Tatipata across Australia. inspire and motivate everyone involved in countries in which we work. It’s a core part CEO Manager, Indigenous The Foundation at every level. of our values and the way we work. Australia Program

THE FRED HOLLOWS FOUNDATION Reconciliation Action Plan May 2019–May 2022 5

OUR OUR BUSINESS BUSINESS The Fred Hollows Foundation is an independent, non-profit and secular international development organisation working towards eliminating avoidable blindness around the world and improving health outcomes for Aboriginal and Torres Strait Islander peoples across Australia.

The Foundation was founded in 1992 to We work in Australia and in more continue the work of the late Professor than 25 countries around the world to Fred Hollows. Fred was an ophthalmologist create sustainable change. We primarily and social justice activist who was outraged support work that addresses preventable Dr Tim Henderson and Margaret Law. by the high rates of eye disease and health and treatable causes of vision loss – challenges in Aboriginal and Torres Strait conditions like cataract, trachoma, diabetic Islander communities. He championed retinopathy and refractive error – making Margaret worked as an Aboriginal said. “I got my eyes checked originally the right of Aboriginal and Torres Strait sure appropriate care is readily accessible, Health Officer for many years. During because I thought I needed glasses, and Islander peoples to the same health particularly in remote and under-serviced this time she would regularly make the that’s when they noticed the cataracts.” outcomes and life opportunities as other areas. We work with governments to better 500km trip to Alice Springs Hospital for Australians. implement eye health systems and train training. But on this occasion, Margaret Margaret’s experience in health care local doctors, nurses and health workers was in Alice Springs to have her cataract meant she knew the importance of getting We are driven by Fred’s vision to eliminate to help their communities. We apply removed by Dr Tim Henderson, the only her eyes fixed. “I knew it would get worse avoidable blindness, for Aboriginal and evidence from research to improve our ophthalmologist in the Central if I left it and didn’t have the surgery. I Torres Strait Islander peoples to have understanding, to implement cost-effective Australia region. knew my vision would deteriorate,” she access to quality health services and to approaches, and to advocate for change. said. “I’m glad this eye is finally going to stand up for what is right. We believe “I’ve known Dr Tim for years when I used get fixed. It’s going to be a pleasure to be that collaboration, working with integrity, to work at Tennant Creek Hospital. I would able to see a clear picture and focus on and empowering local communities to never have dreamed that now I would be things, instead of seeing blobs.” implement local solutions is the best way to on the other side of things,” she said. make a difference. Just 24 hours after surgery Margaret’s Margaret first noticed a problem with patch was removed. When she opened her her eyes many years ago. “My vision eyes, she turned to the nurse and said, just started to go blobby and when I “Oh you look beautiful! Thank you!” was writing the progress reports at the CASE STUDY: hospital my writing was all wobbly,” she

THE FRED HOLLOWS FOUNDATION Reconciliation Action Plan May 2019–May 2022 7

OUR VISION, PURPOSE OUR PEOPLE AND VALUES

The Fred Hollows Foundation’s vision is for a world in which no person is needlessly blind or vision impaired.

We are determined to deliver Fred Hollows’ vision of preventing blindness and restoring sight.

We work around the world so that no one is left behind, and in Australia we work tirelessly to ensure that Aboriginal “I’d like to think that and Torres Strait Islander Australians can always exercise their right to sight and good health. I’ve been a part of a Our priority is to work with communities to improve their more effective approach own eye health. We do this through life changing surgeries and treatments, training doctors and health workers, to Aboriginal health. generating new ideas, and pushing for change at all levels – ” from local to global. Long John Dewar, resident artist at Nitmiluk – Professor Fred Hollows (Katherine) Gorge. The day after Long John received sight-restoring cataract surgery, he was thrilled to get back to his painting: “But I can see now! I can see the people, the town, the clouds. I can do a big one [painting] now. OUR VALUES I’ll do a crocodile. Oh yeah, I’m excited.” OUR VALUES ARE INTEGRAL TO THE WAY WE WORK TO DELIVER OUR VISION OUR PEOPLE As of August 2018 The Foundation employed 172 staff in our Australian offices (Sydney, Melbourne, Darwin, Brisbane), and 253 in-country staff in our numerous overseas offices. Ten of our current staff members identify as Aboriginal and/or Torres Strait Islander peoples, and through the development and implementation of this RAP we hope to increase this number. We are governed by a Board consisting of 10 members, including one board member who identifies as Aboriginal and a number of Board members with extensive experience across the Australian health and human rights sectors, who ensure The Foundation takes a well-rounded approach to everything we do and the decisions we make as an organisation. Our directors are responsible for providing strategic direction and governance, ensuring effective financial and risk management oversight and continued organisational viability and sustainability.

THE FRED HOLLOWS FOUNDATION Reconciliation Action Plan May 2019–May 2022 9 OUR INDIGENOUS

AUSTRALIA WORKING TOGETHER

PROGRAM The Indigenous Australia Program (IAP) is the primary vehicle through which The Foundation seeks to realise its vision

in Australia. Wurli Wurlinjang optometrist Dean assists Sally Winbirr after receiving cataract surgery during one of the Intensive Eye Surgery Weeks.

The 2016 National Eye Health Survey OUR APPROACH TO showed that four main eye conditions contribute to vision loss among Aboriginal and Torres Strait Islander peoples: cataract, WORKING TOGETHER trachoma, diabetic retinopathy and uncorrected refractive error. While 90% of The IAP establish partnerships that can demonstrate integrative vision loss for Aboriginal and Torres Strait collaboration. This means strategic and tangible cooperation to achieve a Islander adults is preventable or treatable, common goal. However, our approach to establishing a working relationship 35% of Aboriginal and Torres Strait Islander will depend on the ultimate goal and ensuring that the relationship is fit for adults have never had an eye examination. purpose. If the entity type or intended project goal indicates the need for another type of relationship other than a collaborative partnership, then the The IAP works to improve access to appropriate arrangements will be made. culturally appropriate eye care services to remote and under-serviced Aboriginal and This diagram outlines the different types of relationships Torres Strait Islander communities. Our that the IAP may enter into: goal is to ensure no person has to live with avoidable blindness and that all Aboriginal and Torres Strait Islander peoples have access to high quality and affordable eye health care. Integrative Collaboration The IAP understands that there are many Strategic different ways of working together and Winston Mitchell: 62-year-old Winston Mitchell, a Cooperation -ACHIEVES different types of relationships that can be traditional owner and land manager made the 12-hour SUSTAINED IMPACT journey over land to have his sight restored by Dr. Tim Networking -SHARE entered into or established to achieve a -LEARNING-BASED Henderson in Alice Springs. Through the IAP, Winston Accountability -SHARE DECISION TRANSFORMATION common goal. MAKING has become one of over 700 Aboriginal and Torres Interaction INFORMATION -REQUIRES HIGH Strait Islander Peoples who have been able to access life Commercial AND AND RISK LEVEL OF TRUST -FOCUSSED ON changing treatment through Intensive Eye Surgery Weeks. Contracting COORDINATE -PARTNERS HOW DISPERSED -EXCHANGE EFFORTS LEVERAGE CORE FUNDS ARE OF GOODS/ COMPETENCIES SPENT SERVICES

THE FRED HOLLOWS FOUNDATION Reconciliation Action Plan May 2019–May 2022 11

We work in collaboration with multiple We seek to improve access to the full range of stakeholders and service providers towards eye health services for Aboriginal and Torres the development of sustainable solutions to Strait Islander peoples across many remote address key gaps in the eye health system that and under-serviced locations. We tailor our impact negatively on Aboriginal and Torres support to partners in order to best meet Strait Islander peoples. their needs. We regularly monitor these activities in collaboration with our partners Through our direct partnerships and key and stakeholders to ensure the eye health relationships we are working to:

needs of Aboriginal and Torres Strait Islander OUR APPROACH TO RECONCILIATION • Actively support the Close the Gap campaign peoples are met. One of our core principles is and the Uluru Statement from the Heart to not compete for funding with Aboriginal and Torres Strait Islander organisations. Instead, we • Support the delivery of surgery and medical support and work with our partners to ensure treatment for cataract, diabetic retinopathy they are equipped to manage and maintain and the elimination of trachoma sustainable eye health programs. • Increase access to services for patients in Our relationships with our partners on remote and under-serviced communities the ground enable us to gather and share OUR APPROACH TO • Coordinate and improve outreach services so lessons that could be adopted to improve everyone who needs care gets it the provision of services to Aboriginal and • Provide training and support in eye care to Torres Strait Islander peoples living in rural, remote and under-serviced areas of Australia. RECONCILIATION health staff. We work in partnership with service providers, particularly Aboriginal As a result The Foundation has an important leadership and advocacy role to work towards Community Controlled Health Organisations • A member of the Australian Council a sustainable, positive and forward looking Through this RAP, we will continue to focus on the (ACCHOs) and eye health organisations, for International Development (ACFID) collaboration with Aboriginal and Torres Strait researchers and advocates for improved skills and knowledge of our colleagues to ensure Aboriginal and Torres Strait Islander Islander Australians. access and delivery of services to Aboriginal they better understand the detailed history and Programs Community of Practice, which is a and Torres Strait Islander Australians. forum for ACFID members to work together contemporary settings of Aboriginal and Torres and advocate for Aboriginal and Torres Strait Islander peoples through formal and informal Strait Islander peoples as aligned with our vision and purpose interactions, and ensuring opportunities to access • A founding member of the Indigenous cultural awareness training. Literacy Foundation, which seeks to improve literacy levels for young Aboriginal In addition, we are: and Torres Strait Islander children living in remote and regional Aboriginal • A long-standing member and sponsor of communities “1 hope all Aboriginal the Steering Committee for the Close the Gap campaign, which aims to close the • A signatory committed to the Aboriginal children will grow up in an gap in health and life expectancy between Peak Organisations of the Northern Aboriginal and Torres Strait Islander Territory Partnership Principles and equal world.” peoples and other Australians working in line with the ACFID Practice Note for ‘Effective Development Practice • A gold sponsor of Vision 2020 Australia with Aboriginal and Torres Strait Islander – Professor Fred Hollows and represented on the Board and Policy Communities’ Committees including the Aboriginal and Torres Strait Islander Committee, which • Committed to the National Anti-Racism coordinates national advocacy efforts for Strategy, launched by the Australian Aboriginal and Torres Strait Islander eye Government in 2012, which aims to address health and vision care racism through public education and awareness

THE FRED HOLLOWS FOUNDATION Reconciliation Action Plan May 2019–May 2022 13

“I’m looking forward CASE STUDY to painting again and Evelyn Pultara underwent sight-restoring treatment and passing it on to my surgery for cataract during an Intensive Eye Surgery Week in Alice Springs, facilitated by The Fred Hollows Foundation. Supporting culturally appropriate eye Surgery Weeks. For many, the nearest granddaughter.” ophthalmology centres are thousands health services and greater health equity of kilometres away in either Darwin – Evelyn Pultara through Intensive Eye Surgery Weeks or Adelaide, and wait lists for surgery can be extremely long. While a lack of When Evelyn Pultara began to lose her permanent resources at the hospital sight, she feared she would lose her in Alice Springs means Intensive Eye livelihood and her ability to pass on her Surgery Weeks only happen once or culture to future generations. Evelyn is twice a year, being able to access life- an artist from Wilora in Central Australia. changing cataract surgery closer to home Born around 1940, she raised her family is important to addressing cultural and of six before starting painting nearly 20 geographical barriers for patients and years ago. their families. Painting is inextricably linked to Evelyn’s Dr Henderson is the only family and culture. She was taught by ophthalmologist in the Central Australia her auntie and her paintings are bold region, servicing a population of more and rich with colour. Evelyn exclusively than 50,000 people dispersed over an paints her plant totem, the Bush Yam, area larger than Spain. Outside of Alice which has been an abundant source Springs and Tennant Creek, 15,000 of food and water for her people, Aboriginal people, including Evelyn, the Anmatyerre, for thousands of live in 301 communities. Among these

Our Indigenous Australia Program years. Evelyn is a senior custodian of communities, at least 11 different Our Indigenous Australia Program the Dreaming of the Bush Yam and languages are spoken. pays homage to it and passes on her This cultural diversity is one of the After just 20 minutes, Dr Henderson had removed Evelyn’s knowledge through her art. unique and challenging aspects of cataract, and 24 hours later he had the pleasure of watching A few years ago, Evelyn’s ability to Aboriginal health. Language barriers her face light up as she saw her daughter clearly for the first paint became threatened by cataract in and a lack of cultural awareness from time in years. Before setting off on the nearly four hour drive both eyes. Cataract causes a clouding health professionals have contributed home, Evelyn and her daughter Rachael stopped in at a local of the normally clear lens of the eye, to hospitals being alienating places for art gallery where some of Evelyn’s paintings are sold. Evelyn resulting in blurred vision and eventually many Aboriginal people. In recent years was delighted to be able to see her work clearly again, and blindness if left untreated. “I was doing however, positive strides have been described how the bright blues represent the pools of water paintings all over Australia when my made to address these barriers through that mean the Bush Yams will soon grow. eyes started to go blurry. I thought I the delivery of culturally appropriate As Evelyn prepared to leave Alice Springs she eagerly told could see smoke. I was very worried,” health care. Rachael all of the things she was looking forward to doing Evelyn said. “It’s about treating somebody with the now that her sight was restored: “I’m looking forward to Evelyn was one of 30 patients to receive respect that you would expect yourself,” seeing my six grandchildren clearly… I’m looking forward to sight-restoring cataract surgery during Dr Henderson said. “There are particular painting again and passing it on to my granddaughter… I’m an Intensive Eye Surgery Week held at components of cultural care that we looking forward to cooking and cleaning and also making Alice Springs Hospital, led by Dr Tim need cultural brokers for. That’s why we damper and going hunting for goanna and bush tucker. I’ll be Henderson. Since 2007, The Fred Hollows have our Aboriginal Liaison Officers, why able to track the goanna again!” Foundation and its partners have we want Aboriginal healthcare workers

CASE STUDY: supported 717 people, mostly Aboriginal involved, why we want relatives to come CASE STUDY: patients from remote communities, with patients, in order to allow patients to have surgery during Intensive Eye to feel as comfortable as possible.”

THE FRED HOLLOWS FOUNDATION Reconciliation Action Plan May 2019–May 2022 15 Aboriginal and Torres Strait Islander adults are

three times more likely to CASE STUDY suffer avoidable blindness or vision impairment than non-Indigenous Australians. Uniting to Close the Gap for Indigenous As one of the founding members of the campaign over a decade ago, The Fred health equality Hollows Foundation has contributed to the campaign’s successes and longevity The Fred Hollows Foundation has a long through providing financial and technical history of active involvement in the support, as well as through media and Close the Gap campaign and supporting communications activities. In line with its efforts to close the health and life the principle of self-determination, as expectancy gap between Aboriginal and a non-Indigenous organisation our role Torres Strait Islander peoples and non- in the campaign is to listen to, support Indigenous Australians by 2030. We see and amplify the voices of Aboriginal this gap in eye health too – Aboriginal and Torres Strait Islander leaders and and Torres Strait Islander adults are organisations. Doing so aligns with our three times more likely to suffer vision of reconciliation and commitment avoidable blindness or vision impairment to ensure that Aboriginal and Torres than non-Indigenous Australians. Strait Islander peoples can exercise their The reasons for the gap are layered and right to good health. complex. Aboriginal and Torres Strait Islander people have faced and continue to face racism and discrimination. Many remote Aboriginal communities are

Close the Gap campaign denied access to healthcare, and our Close the Gap campaign health system is often ill-equipped to address the cultural sensitivities and needs of Aboriginal and Torres Strait Islander peoples. Close the Gap is a coalition of the country’s peak Indigenous bodies and non-Indigenous health and human rights organisations. Underpinned by a human rights framework, The Foundation’s work with the Close the Gap campaign not only contributes to eye health equity for Aboriginal and Torres Strait Islander peoples, but also the broader health and social justice agenda in Australia. “Leave the world a better place.” – Professor Fred Hollows CASE STUDY: CASE STUDY:

THE FRED HOLLOWS FOUNDATION Reconciliation Action Plan May 2019–May 2022 17

“She was a member of the

Supporting Australia’s first Aboriginal For Aboriginal and Torres Strait Islander CASE STUDY Peoples, attending a western medical clinic Stolen Generation. Her story ophthalmologist – Dr Kris Rallah-Baker or hospital can cause distress. Not only are people often required to travel vast In 2018, The Foundation joined the was told frequently in our distances for their treatment, but barriers Australian medical and ophthalmic such as language, cultural differences community in celebrating Dr Kris Rallah- family and I credit her with and having experienced racism can Baker’s graduation as Australia’s first result in Aboriginal patients developing the inspiration for me to and only Aboriginal ophthalmologist. a fear of suffering a negative outcome or After completing his medical degree experience in these settings. become a medical doctor.” and sub-specialty training in the highly competitive field of ophthalmology, Dr As Australia’s first Aboriginal – Dr Kris Rallah-Baker Rallah-Baker commenced a fellowship ophthalmologist, Dr Rallah-Baker will help with The Fred Hollows Foundation in Alice to break down some of the barriers faced Springs and Fiji. The fellowship program by Aboriginal and Torres Strait Islander continues the commitment Fred made to peoples seeking eye health care. Cataract training young eye doctors and enabling is the leading cause of blindness among them opportunities to participate in Aboriginal and Torres Strait Islander ophthalmology in the field in low-resource peoples, followed by diabetic retinopathy; settings. Every year, two fellows complete both preventable and potentially a six-month period of work, rotating to reversible conditions that have significant eye programs in either Central Australia, impacts on Aboriginal and Torres Strait Vietnam, Nepal or Fiji. Islander peoples. Vision loss causes 11 per cent of the health gap between Aboriginal From a young age, Dr Rallah-Baker, a and Torres Strait Islander peoples and Yuggera/Birrigubba/Warangu/Wiradjuri non-Indigenous Australians, and Dr Rallah- man, was inspired to join the medical Baker will play a pivotal role in closing profession. His nanna told him how her this gap. The Fred Hollows Foundation Fellowship program mother had passed away when she was The Fred Hollows Foundation Fellowship program just 12 as she had refused to see the white doctors for medical assistance when she had pneumonia. “She was a member of the Stolen Generation. Her story was told frequently in our family and I credit her with the inspiration for me to become a medical doctor.” – Dr Kris Rallah-Baker.

Dr Kris Rallah-Baker, Australia’s first CASE STUDY: Aboriginal ophthalmologist. CASE STUDY:

THE FRED HOLLOWS FOUNDATION Reconciliation Action Plan May 2019–May 2022 CASE STUDY: Yaru Water THE FRED HOLLOWSFOUNDATION Yaru Water has committed to support The Fred Hollows Foundation’s Indigenous sales and vital donations. Australia Program through Reconciliation Action Plan May 2019–May 2022 old Tracey’seyesinWesternAustralia. Dr. TimHendersonexamines72year-

and vitaldonations. Program overthreeyearsthroughsales Hollows Foundation’sIndigenousAustralia Water hascommittedtosupportTheFred and TorresStraitIslanderpeople.Yaru access toeyehealthservicesforAboriginal improving healthoutcomesandincreasing underpinned byasharedcommitmentto This innovativepartnershipis serviced communitiesaroundAustralia. eye careservicesinremoteandunder- accessible, andculturally-appropriate will supportinvestmentinhigh-quality, Fred HollowsFoundation,YaruWater Australians. BypartneringwithThe Islander peoplesandnon-Indigenous between AboriginalandTorresStrait awareness, andclosingthehealthgap through healthimprovements,cultural organisations andcommunityprojects of allprofitsgoingtosupportIndigenous commercial success,withapercentage Yaru Waterhasahigherpurposethanjust As anIndigenousownedsocialenterprise, Shaun andTessaMartin. Mount WarningSpringWaterowners, people. YaruWaterwasfoundedby Aboriginal andTorresStraitIslander Hollows Foundationtorestoresight Foundation partneredwithTheFred In 2018,YaruWaterandthe Islander peoples outcomes forAboriginalandTorresStrait enterprise strivingforbetterhealth Yaru Water–aninnovativesocial

business. Yaru WaterisaSupplyNationcertified by 2030. closing thegapinhealthoutcomes Islander peoples,andtoworktowards eye healthofAboriginalandTorresStrait partner withYaruWatertoimprovethe The FredHollowsFoundationisproudto remote andruralareas. health servicesforpatientslivingin firsthand theimpactofimprovedeye in Katherine,NorthernTerritory,tosee visiting TheFoundation’sprogrampartner See Australiaengagementopportunity, staff participatedinTheFoundation’s beneficiary. InSeptember2018,Yaru of whichTheFoundationwasthekey Stair ClimbeventheldinMelbourne, exclusive supplierofwaterfortheEureka In November2018,Yarubecamethe opportunities forbothorganisations. of engagementandchange-making The partnershipalsopresentsarange Image credit:YaruWater

Yaru Water 19 CASE STUDY: CASE STUDY 21 “The HealthInfoNet Eye Health Portal

makes both accessing and sharing CASE STUDY information so much easier. Having the confidence to know we are using Australian Indigenous HealthInfoNet - This includes the: the latest available evidence on which Building the evidence base to inform • Eye Health Portal – an extensive collection of information and updated to base our project is really valuable.” practice and policy change for resources. – Jaki Adams-Barton, Associate Director, Australasia improved Aboriginal and Torres Strait • Eye Health Key Resources Section – Region, The Fred Hollows Foundation Islander health A selection of information under links to publications, policies, resources, The Fred Hollows Foundation and programs and organisations Australian Indigenous HealthInfoNet • Eye Health Workforce Information – (HealthInfoNet) are committed to Links to information on events, courses, supporting the Aboriginal and Torres funding and jobs Strait Islander health sector. This • Eye Health Yarning Place – a free shared commitment led to a successful online network to help people share collaboration to develop a suite of information, knowledge and experiences. knowledge exchange and translation products that provide succinct, up-to-date, • Eye Health Twitter account. and accessible evidence relating to eye HealthInfoNet Eye Health resources: health among Aboriginal and Torres Strait www.healthinfonet.ecu.edu.au/learn/ Islander Australians. health-topics/eye-health/ Eye health resources have been designed

Australian Indigenous HealthInfoNet The partnership with HealthInfoNet Australian Indigenous HealthInfoNet to inform practice among primary supports the Foundation’s Reconciliation healthcare providers caring for Aboriginal Action Plan by providing resources and and Torres Strait Islander peoples with knowledge exchange products to support diabetes and other eye health conditions, the Aboriginal and Torres Strait Islander and to support health education and health workforce so that ultimately, in turn increase general community Aboriginal and Torres Strait Islander understanding about diabetic retinopathy peoples can exercise their right to and eye health. good health. “The HealthInfoNet Eye Health Portal makes both accessing and sharing information so much easier. Having the confidence to know we are using the latest available evidence on which to base our project is really valuable,” – Jaki Adams- Barton, Associate Director, Australasia Region, The Fred Hollows Foundation. CASE STUDY: CASE STUDY:

THE FRED HOLLOWS FOUNDATION Reconciliation Action Plan May 2019–May 2022 THE FRED HOLLOWS FOUNDATION Reconciliation Action Plan May 2019–May 2022 25 OUR RAP

OUR RAP This Reconciliation Action Plan (RAP) represents The Fred Hollows Foundation’s ongoing commitment to embrace, respect and promote the cultures, rights and perspectives of Aboriginal and Torres Strait Islander peoples.

The Foundation operates on the basis that Daniel Jesus Vignolli – Multimedia Producer Parhyse May – Programs Officer, The draft was discussed and refined reconciliation is an organisational as well as Communications Resource Mobilisation Development of in consultation with Reconciliation individual responsibility. This principle ensures new RAP; Events (Sydney) Australia. In February 2019 the Executive Daryn Deiley – Chief Operating OfficerRAP Management Group considered and that we are firmly focused on considering how Sally Ingram – Learning and Sponsor and Champion; Governance Lead formally adopted this document as the The Foundation as a whole can do more to Development Specialist Learning & Reconciliation Action Plan of The Fred promote the relationship between Aboriginal David Aanundsen – Program Officer, Development Lead; Recruitment and Torres Strait Islander peoples and other Programming and Operations, Indigenous Hollows Foundation 2019 – 2022, and Tania McLeod – Senior Program Officer, Australians. Australia Program Aboriginal and/or Torres Strait committed to its implementation. Islander Representative; liaison with Indigenous Programs, Indigenous Australia Program Our thanks go to all of those who This RAP represents the next stage of The Australia Program Aboriginal and/or Torres Strait Islander Foundation’s reconciliation journey and was Representative; liaison with Indigenous provided support, critical advice and developed by The Foundation’s RAP Working Elise Moo – Global Research Coordinator Australia Program guidance in the development of this RAP. RAP Coordinator (Melbourne) Group, a diverse and dedicated team of staff Tanya Fenwick – Development from across the organisation, including two Emma Halpin – Audit and Assurance Manager & Effectiveness Project Officer permanent Aboriginal and/or Torres Strait Events Lead (Sydney) Communications Lead Islander staff members. Fabrizio D’Esposito – Senior Research Advisor Tanya Harris – Global Manager, Each member of the RAP Working Group is Monitoring and Reporting Lead Procurement Procurement Lead assigned a specific role and responsibility in Farzad Yazdanparast – Strategy and Vikram Chowdhary – Acquisition supporting implementation of our RAP, with Innovation Advisor Development of new RAP; Manager Partnerships; Procurement these responsibilities clearly identified in our Communications new Stretch RAP. The members of the RAP Yadira Hazel – Research Advisor Working Group and their role in relation to Felix Yeboah – Senior Grants Manager Recruitment Lead the RAP are detailed below (current at time of Governance; Procurement See Annex 1 for a full list of different RAP endorsement): Lucinda Needham – Partnerships Executive sub-groups, key responsibilities, and Partnerships Lead Andrew Hartwich – Global Lead, Program members. Development Advocacy Lead Marika Mayhew – Global Lead, Talent and Capability Learning & Development Bess Schnioffsky – Strategy and Innovation Project Officer Monitoring and Reporting Meredith Greenwood – Business Operations Support OfficerRAP Coordinator (Sydney) Carly Iles – Relationship Coordinator Events Lead (Melbourne) Noela Prasad – Medical OfficerRecruitment

THE FRED HOLLOWS FOUNDATION Reconciliation Action Plan May 2019–May 2022 27 2018 The Fred Hollows Foundation took part representatives from each of our Australian in the NAIDOC Week march with colleagues office locations. Similarly, ensuring that across the aid and development sector in there is engagement in RAP activities from OUR RAP Melbourne staff across the organisation including those who do not directly work with our 2018 Development of our Aboriginal Indigenous Australia Program team or OUR RAP JOURNEY and Torres Strait Islander employment Aboriginal and Torres Strait JOURNEY strategy, which sets out clear targets for the Islander peoples employment of Aboriginal and Torres Strait Islander peoples • Ensuring that there are opportunities for staff across The Foundation to join the 2018 Cultural Protocols were launched RAP Working Group on a regular basis; this across the Sydney, Darwin and Melbourne provides new perspectives and increases offices encouraging our people to deliver the breadth of impacts an Acknowledgement of Country and to The Foundation’s formal reconciliation journey 2016 A Welcome to Country was established for incorporate a Welcome to Country where • Ensuring that a Working Group member all orientation sessions for new Australia-based appropriate is responsible and accountable for each began in 2009 – when we developed our first staff and for all Annual General Meetings initiative within the RAP and that there is 2018 Introduction of protocol sheets for a handover of RAP responsibilities when RAP – and continues through to today with 2017 The Innovate RAP was launched, with Acknowledgements of Country in all meeting members of the Working Group move simultaneous events across Sydney, Darwin, rooms; this has resulted in a considerable the implementation of our Innovate RAP for on from The Foundation; to this end we and Melbourne offices increase in the number of staff opening have established clear roles within the the period of 2016-2018. In February 2018 meetings with Acknowledgments of Country 2017 All new employees are encouraged to look Working Group with well-defined RAP the RAP Working Group met face-to-face in at the Share Our Pride tool on Reconciliation 2018 Implemented a specific Aboriginal and responsibilities, as well as a Darwin and commenced discussions in relation Australia’s website Torres Strait Islander recruitment strategy handover process to the development of the next iteration of the 2017 Our quarterly orientation sessions 2018 Cultural history and awareness • Having adequate representation within incorporated an overview of our RAP and ways e-learning to all Australia-based staff the RAP Working group from staff who RAP. It was decided, on the recommendation of to get involved and plans are in place to roll out cultural are involved in the implementation of immersion training for targeted employees Reconciliation Australia, that a Stretch 2017 A keynote panel was held at the activities that impact Aboriginal and Torres Strait Islander peoples, beyond the International Association for Contract & This RAP is also built on the lessons learnt RAP would be developed to cover the period RAP; this ensures that there is adequate Commercial Management in partnership with from our previous RAPs. These include: 2019-2022. Supply Nation on ‘The role of the commercial communication, alignment, and no • Ensuring that reconciliation at The function in driving equity, social change, and duplication of efforts Foundation expands well beyond the efforts inclusiveness’ • Continuing to provide internships to The development of the Stretch RAP gives us an of the RAP Working Group and becomes Aboriginal and Torres Strait opportunity to reflect on what we have learnt 2017 Through the efforts of our Indigenous genuinely embedded within all our Islander peoples and achieved over the past ten years. Some of Australia Program team, The Foundation workplaces, our governance, management the key achievements are listed below: became a signatory to the Uluru Statement style and staffing decisions, as well as our • Continuing to ensure at least 50% of staff in from the Heart, to call for the establishment internal and external relationships and our Indigenous Australia Program identify 2009 Development of the first RAP for the of a ‘First Nations Voice’ in the Australian communications as Aboriginal and/or Torres Strait period of 2009-2010 Constitution and a ‘Makarrata Commission’ Islander peoples • Ensuring that there is support and active to supervise a process of ‘agreement-making’ 2011 Development of the second RAP for the engagement among the senior leadership • Ensuring budget is allocated for the and ‘truth-telling’ between governments and period of 2011-2012 group; fostering a conducive environment implementation of RAP initiatives Aboriginal and Torres Strait Islander peoples for RAP activities and for the establishment 2012 Through the efforts of our Indigenous • Sharing and refreshing knowledge about 2017 The Foundation employed an Aboriginal of relevant organisational policies and Australia Program team, The Foundation the importance of our RAP through material and Torres Strait Islander trainee in our Sydney processes. Having a proactive Executive became a signatory to the National Anti- provided to all new staff at orientation and office for one year, which has extended to Management Group sponsor was a key Racism strategy launched by the Australian regular celebrations and learning events for continued employment driver for the increased profile that the Government, which aims to address racism all staff throughout the year through public education and awareness 2018 A two-day cultural awareness training was Innovate RAP in benefitting from across • Ensuring the RAP is promoted as a attended by the RAP Working Group (including The Foundation 2016 Development of Innovate RAP for the responsibility of all staff – and not just our the Executive Management Group sponsor) • Ensuring that there is staff representation period of 2016-2018 Indigenous Australia Program in the RAP Working Group from all divisions within The Foundation as well as

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RELATIONSHIPS RELATIONSHIPS

The Fred Hollows Foundation believes Focus area: At the core of The Fred Hollows ACTION DELIVERABLE TIMELINE RESPONSIBILITY that partnerships, and the relationships Foundation’s way of working is a belief that that sustain them, are fundamental to the we are stronger together. We aim to carry out 1.6 Open membership of the RWG June 2019, 2020, to people from all levels of the positive changes we seek to achieve both in all of our work with a spirit of collaboration, 2021 Australia and abroad. We are committed to respect, and learning from each other. As an organisation once a year working in partnership with Aboriginal and organisation, one of our key objectives is to 1.7 Explore opportunity for an Torres Strait Islander peoples and ensuring achieve meaningful, sustainable change by 1. RAP Working external Aboriginal and Torres Strait May 2020 that their perspectives and experiences working with communities and stakeholders, Group (RWG) actively Islander Advisory Group to provide monitors RAP cultural advice and guidance RAP Coordinator are acknowledged and valued in the work not against or external to them. We firmly development and believe that establishing respectful and implementation we do in communities and throughout 1.8 Hold annual planning meeting all levels of the organisation. We aim to long-lasting relationships is crucial to the with RWG, Manager – IAP and November 2019, IAP staff to ensure RAP activities continue building relationships based on success of our RAP and our work in Australia 2020, 2021 (Feb are aligned with and support only 2022) mutual trust and respect across the broad and in communities abroad. Not only does achievement of our Indigenous spectrum of communities, decision makers, this approach mean we are able to extend Australia Program’s country strategy influencers, and constituencies with which the impact of our work globally, but it also we are involved. signifies a commitment to making purposeful 2.1. The Fred Hollows Foundation Sydney, Melbourne and Darwin steps towards reconciliation in Australia. offices to organise at least three internal NRW events each year (one per office)

2.2. Register all NRW events via Reconciliation Australia’s NRW ACTION DELIVERABLE TIMELINE RESPONSIBILITY website

1.1 RWG to oversee the RAP Coordinator 2.3. Invite and encourage staff and development, endorsement May 2019 Support: RAP Working senior leaders to participate in and launch of the RAP Group – Events Lead external events to recognise and celebrate NRW 2. Celebrate National 1.2 Ensure Aboriginal Reconciliation Week and Torres Strait Islander (NRW) to strengthen 2.4. Ensure our RAP Working Group June 2019, 2020, 2021 27 May – 3 June peoples are represented in and maintain relation- members in Sydney, Melbourne and RAP Working Group 2019, 2020, 2021, the RWG ships between Darwin participate in at least three – Events Lead 2022 RAP Coordinator Aboriginal and Torres external NRW events each year (at May, August, Strait Islander staff least one per office) 1.3 Meet quarterly to 1. RAP Working Group November, February and other staff monitor and report on RAP (RWG) actively monitors 2019, 2020, 2021, implementation 2.5. Encourage internal and invite RAP development and 2022 (Feb & May only) external Aboriginal and/or Torres implementation Strait Islander community member/s May, August, to connect and share experiences 1.4 Maintain internal RAP November, February during NRW and associated events Champion(s) from Executive Chief Operating Officer 2019, 2020, 2021, management 2022 (Feb & May only) 2.6. Support an external NRW event that could include in kind support and/or partnering with community May, August, organisations 1.5 Review Terms of November, February RAP Coordinator Reference for the RWG 2019, 2020, 2021, 2022 (Feb & May only) 2.7. Compile and actively promote external NRW events to all staff

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RELATIONSHIPS RELATIONSHIPS

ACTION DELIVERABLE TIMELINE RESPONSIBILITY ACTION DELIVERABLE TIMELINE RESPONSIBILITY

3.7 Continue to support culturally 3.1 Develop and implement an safe, appropriate and accessible organisational engagement plan eye health services at the primary guided by IAP principles to work Ongoing: Review care level through partnerships with with our Aboriginal and Torres Strait and Report June Aboriginal Community Controlled Islander stakeholders, ensuring 2019, 2020, 2021 Health Organisations (ACCHOs), and strategic engagement occurring actively encourage others to support at appropriate level of seniority/ ACCHOs to lead the design and subject-matter expertise delivery of eye care services for their Manager – IAP communities 3.2 Explore broader engagement 3. Maintain and with at least three local Aboriginal 3.8 Maintain investment in our and Torres Strait Islander organisa- leverage mutually beneficial relation- Indigenous Australia Program to tions, with at least one per jurisdic- reduce inequitable disparities in RAP Working Group ships with Aboriginal Ongoing: Review tion in which we operate (NT, NSW, eye health between Aboriginal and VIC) using IAP partnership principles – Partnerships Lead and Torres Strait and report Islander peoples, Torres Strait Islander peoples and November 2019, to broaden engagement beyond non-Indigenous Australians the existing relationships of our communities and 2020, 2021 Indigenous Australia Program (IAP) organisations to support positive July 2020 3.9 Share IAP’s programming outcomes principles with other organisations 3.3 Establish four formal two-way working in the Aboriginal and partnerships with Aboriginal and Torres Strait Islander eye health 3. Maintain and Torres Strait Islander organisations sector and broader health sector by leverage mutually RAP Working Group to build capacity with at least one actively promoting on our website, beneficial relation- – Communications in each of the following categories: at external speaking opportunities ships with Aboriginal Lead funding partners, corporate and through engagement with and Torres Strait partners, program partners, other other stakeholders across funding, Islander peoples, aid and development organisations corporate, program, and aid and communities and development partners, in line with organisations to deliverables 3.2 and 3.3 support positive outcomes 3.4 Review and consult with other NGO/ Corporate RAP organisations RAP Working Group and assess what we can learn/ adopt July 2020 4.1 Develop and implement a Ongoing: review – Partnerships Lead in terms of best-practice in relation- strategy to communicate our RAP to and report Jun 2019, ship building all internal and external stakeholders 2020, 2021

3.5 Review and report opportunities 4.2 Promote reconciliation through beyond IAP to invite local Aboriginal RAP Working Group Ongoing: Review ongoing active engagement with and Torres Strait Islander peoples to – Partnerships Lead and Report 4. Raise internal and internal stakeholders articulating Ongoing: review attend at least one event each year Support: RAP external awareness of updates and progress via Yammer and report Dec September 2019, RAP Working Group to further develop active relation- Working Group our RAP to promote and FredNet (FHF intranet) updates, 2019, 2020, 2021 2020, 2021 – Communications ships and promote the work of The Events Lead reconciliation across the Connect All Staff Newsletter and Lead Foundation our business and quarterly orientation sessions sector

4.3 Engage external stakeholders 3.6 Review and report pro bono by providing annual updates of our Ongoing: review support or secondment and RAP Working Group July 2020 reconciliation activities via The Fred and report Dec community capacity knowledge – Recruitment Lead Hollows Foundation public website 2019, 2020, 2021 sharing opportunities and Annual Report

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RELATIONSHIPS RELATIONSHIPS

ACTION DELIVERABLE TIMELINE RESPONSIBILITY ACTION DELIVERABLE TIMELINE RESPONSIBILITY

RAP Working Group 4.4 Encourage relevant stakeholders 5.3 Implement and communicate May 2019 – Communications policies concerned with anti-discrim- to develop RAPs Global Lead Lead ination, including Conduct Policy; Ongoing: review – People, Appropriate Workplace Behaviour and report Dec Organisation and Guidelines; and Human Rights, 2019, 2020, 2021 RAP Working Group Development 4.5 Conduct at least one annual Gender Equity & Disability Inclusion Ongoing: review – Communications presentation to all staff on RAP Policy and report Dec Lead progress, opportunities for 2019, 2020, 2021 engagement and key issues Support: RAP Coordinator Global Lead – Talent 5. Promote positive & Capability race relations through 5.4 Provide ongoing education Ongoing: review Support: RAP anti-discrimination opportunities for senior leaders and and report Dec Working Group 4. Raise internal and 4.6 Support greater engagement strategies managers on the effects of racism 2019, 2020, 2021 external awareness of with Reconciliation Australia and – Learning & our RAP to promote provide support with their networks June 2020 Development Lead reconciliation across and other organisations developing RAP Coordinator our business and RAPs 5.5 Senior leaders to proactively sector Support: RAP support anti-discrimination Working Group – campaigns, initiatives or stances RAP Working Group May 2022 4.7 Engage Reconciliation Australia Partnerships Lead against racism, including ongoing – Advocacy Lead to support the development of Ongoing: review active and public support for ‘Racism. an Aid and Development sector and report Sep It Stops with Me’ campaign Reconciliation Industry Networking 2019, 2020, 2021 Group

4.8 Support other organisations Manager IAP Ongoing: review working in the Aboriginal and Torres and report Sep Support: RAP Strait Islander eye health sector to 2019, 2020, 2021 Working Group – develop RAPs Advocacy Lead

5.1 Continuously improve HR policies and procedures concerned with anti-discrimination, including Conduct Policy; Appropriate Workplace Behaviour Guidelines; and Human Rights, Gender Equity & Disability Inclusion Policy Global Lead – People, 5. Promote positive Ongoing: review Organisation and race relations through 5.2 Engage with Aboriginal and and report Sep Development anti-discrimination Torres Strait Islander staff and/ 2019, 2020, 2021 strategies or Aboriginal and Torres Strait Support: RAP Islander advisors to continuously Working Group – improve our policies and procedures Governance Lead concerned with anti-discrimination, including Conduct Policy; Appropriate Workplace Behaviour Guidelines; Founding Director Gabi Hollows and Human Rights, Gender Equity with Peter Datjing on Elcho Island & Disability Inclusion Policy, and our in 2018. The Foundation helped Aboriginal and Torres Strait Islander restore Peter’s eyesight after he Employment & Retention Plan had developed cataract.

THE FRED HOLLOWS FOUNDATION Reconciliation Action Plan May 2019–May 2022 35 RESPECT RESPECT

Respect for Aboriginal and Torres Strait Focus area: Having mutually respectful ACTION DELIVERABLE TIMELINE RESPONSIBILITY Islander peoples and their cultures, relationships with Aboriginal and Torres histories, languages and rights are Strait Islander peoples in Australia is a key 6.3 80% of staff (12 staff members) with work links to Aboriginal and fundamental to The Fred Hollows platform in The Foundation’s aims to achieve December 2019, Torres Strait Islander peoples to 2020, 2021 Foundation’s beliefs. We recognise the our strategic organisational objectives and undertake face to face cultural diversity and uniqueness of First Nations implement our Reconciliation Action Plan workshop peoples and are committed to ensuring (RAP). This relationship must permeate all our all of our programs, in Australia and workplaces, our governance and management 6.4 80% staff (11 staff members) with direct work links to Aboriginal around the world, are built on strong, style and staffing decisions, our internal and and Torres Strait Islander peoples December 2020 to undertake cultural immersion mutually respectful relationships with local external relationships and communications, Global lead – Talent learning activities communities and partners. Across all of and the plans we make as an organisation. We & Capability our work, we support increased investment do this by facilitating cross-cultural awareness, Support: RAP 6.5 All RAP Working Group members in and access to culturally appropriate eye understanding and competence, and building Working Group to undertake cultural learning – Learning & care services. We respect, acknowledge, this into business as usual activities as activities Development Lead March 2020 actively listen and respond to the needs applicable to all Australian-based employees. 6. Increase knowledge and protocols of Aboriginal and Torres Additional learning and immersion activities and understanding 6.6 All senior leaders to undertake cultural learning activities and Strait Islander peoples, from our partners, are targeted towards appropriate employees of Aboriginal and Torres Strait Islander unconscious bias training colleagues and the communities we work to further strengthen cultural understanding. cultures, histories and with to achieve our vision. achievements 6.7 100% of RAP Working Group members to complete online Share June 2019, 2020, Our Pride learning tool within one 2021 month of joining RAP Working Group ACTION DELIVERABLE TIMELINE RESPONSIBILITY 6.8 Embed a cultural awareness Key Performance Indicator in 6.1 Implement and annually performance plans of RAP Working Global lead – Talent review an Aboriginal and Group, senior executives and & Capability Torres Strait Islander establish mechanism to record cultural awareness training performance in this area strategy for all Australian- December 2020 based staff, which defines continuous cultural learning June 2019, 2020, 2021 needs of employees in all 6.9 Promote Reconciliation Australia’s RAP Working Group areas of our business and Share Our Pride online tool to all – Communications considers various ways Australian based staff Lead cultural learning can be 6. Increase knowledge Global lead – Talent & provided (online, face to and understanding Capability of Aboriginal and face workshops or cultural March, June, Torres Strait Islander immersion) Support: RAP Working 7.1 Promote and communicate to September, cultures, histories and Group – Learning & all new staff the cultural protocol Global lead – Talent 7. Demonstrate November 2019, achievements Development Lead documents for Welcome to Country & Capability 6.2 100% of existing respect to Aboriginal 2020, 2021, and Acknowledgement of Country Australian-based staff to and Torres Strait 2022 (March only) undertake online cultural Islander peoples learning activities in and communities by first year of Stretch RAP; embedding cultural December 2019, 2020, 7.2 Invite a local Traditional Owner and thereafter 100% of protocols as part of 2021 to provide a Welcome to Country, for new-starters undertake the way our organisa- at least three significant events each May 2019, 2020, RAP Working Group online cultural learning tion functions activities within first three year, including the Annual General 2021, 2022 – Partnerships Lead months of joining the Meeting, global orientation and organisation Coastrek events

THE FRED HOLLOWS FOUNDATION Reconciliation Action Plan May 2019–May 2022 37 RESPECT RESPECT

ACTION DELIVERABLE TIMELINE RESPONSIBILITY ACTION DELIVERABLE TIMELINE RESPONSIBILITY

7.3 Senior Leadership 7.11 Include an Acknowledgement to provide an 7. Demonstrate Ongoing: Review RAP Working Group May 2019, 2020, 2021, of Country and of Elders on the Acknowledgement of respect to Aboriginal and report June – Communications 2022 homepage of The Fred Hollows Country at all other and Torres Strait 2019, 2020, 2021 Lead Islander peoples Foundation external website significant events RAP Working Group – and communities by Partnerships Lead embedding cultural 7.4 Maintain and review protocols as part of 7.12 Display Aboriginal and Torres a list of key contacts for Strait Islander flags in our Sydney, Manager – the way our organisa- September 2019 organising a Welcome to tion functions Melbourne and Darwin offices at all Corporate Services Country times

7.5 Include an 8.1 All staff to celebrate and Acknowledgement of recognise National Reconciliation Country at the commence- Week, NAIDOC Week and Close ment of all Executive, the Gap Day by attending internal Committee and Board and external events and promoting meetings plus domestic ‘All awareness via social media channels First week in July, RAP Coordinator Staff’ briefings by CEO 2019, 2020, 2021 8.2 Executive Management Group to attend at least one external event 7.6 Encourage all Australian- 8. Recognise and celebrating Aboriginal and Torres based staff to include Ongoing: Review and celebrate Aboriginal Strait Islander dates of significance, 7. Demonstrate respect an Acknowledgement of report August 2019, and Torres Strait dates and communicate learnings internally to Aboriginal and Torres Country at the commence- 2020, 2021 of significance Strait Islander peoples ment of all meetings RAP Working Group - and communities by Governance Lead 8.3 Add Aboriginal and Torres Strait embedding cultural Islander dates of significance to protocols as part of the 7.7 Maintain an internal calendars RAP – February 2020, way our organisation Acknowledgment of Country Communications 2021, 2022 functions plaque in all Australian Lead offices (Sydney, Melbourne, 8.4 Promote dates of significance Darwin) on Fred Hollows Foundation social media platforms

7.8 Embed Aboriginal and Torres Strait Islander cultural 9.1 Review HR policies and protocols within a protocol procedures to ensure there are no document relevant to State barriers to staff participating in and/or Territory and specific NAIDOC Week local communities 9. Celebrate NAIDOC Week and provide 9.2 Encourage and allow all staff to 7.9 Maintain inclusion attend NAIDOC Week march Global lead – Talent of Acknowledgement of opportunities for & Capability Country in all Executive, Aboriginal and Torres June 2019, 2020, Strait Islander staff to 2021 Support: RAP Committee and Board 9.3 Provide opportunities for all Working Group – meeting agenda templates engage with culture Ongoing: Review and Aboriginal and Torres Strait Islander Events Lead RAP Working Group – and community report June 2019, 2020, staff to participate in culturally Communications Lead during NAIDOC Week 2021 significant events, including NAIDOC 7.10 Include an Week, by continuing to offer 2 days Acknowledgement of additional paid cultural leave, as Country and of Elders in our well as ceremonial leave (providing email signature block for flexibility for staff to access 10 days Australian-based staff unpaid leave)

THE FRED HOLLOWS FOUNDATION Reconciliation Action Plan May 2019–May 2022 39

RESPECT OPPORTUNITIES OPPORTUNITIES

As part of The Foundation’s ACTION DELIVERABLE TIMELINE RESPONSIBILITY The Fred Hollows Foundation believes that Focus area: our vision for a world in which no person Strategic Plan 2019-2023, we are dedicated to 9.4 Encourage and support is needlessly blind or vision impaired creating a committed global workforce and all staff to promote and will only be achieved through the we believe that Aboriginal and Torres Strait participate in NAIDOC combined efforts of many individuals and Islander staff form an essential part of our Week events in the local community organisations, as well as the provision of current and future workforce. Alongside our opportunities to Aboriginal and Torres priority of enhancing our workforce, we are 9.5 In consultation with Global lead – Talent & Strait Islander peoples. also committed to sustainable procurement 9. Celebrate NAIDOC Aboriginal and Torres Strait First week in July, 2019, Capability Islander peoples, hold an practices that support Aboriginal and Torres Week and provide 2020, 2021 Support: RAP Working Together with our partners, we have internal or public NAIDOC Strait Islander suppliers. Our purpose is that opportunities for Group – Events Lead learned the value of strong leadership and Aboriginal and Torres Week event “we work around the world so that no one is will continue our commitment to engage Strait Islander staff to left behind, and in Australia we work tirelessly engage with culture 9.6 Host at least one with and support Aboriginal and Torres reconciliation film club to ensure that Aboriginal and Torres Strait and community during Strait Islander peoples through targeted NAIDOC Week screening in each office Islander Australians can always exercise their annually during NAIDOC employment, retention and representation right to sight and good health.” For this reason Week across all parts of the Foundation. We we believe ensuring there are opportunities will also continue to promote and foster for Aboriginal and Torres Strait Islander staff 9.7 Formalise a partnership strong mutually beneficial relationships with NITV to support the and suppliers is crucial to the work we do. July 2019 Manager – IAP annual sponsorship of the with Aboriginal and Torres Strait Islander NADIOC Week Awards suppliers and partners.

ACTION DELIVERABLE TIMELINE RESPONSIBILITY

10.1 Develop clear policy positions on key issues Dec 2019 related to reconciliation

10.2 Convey key policy issues Director Public Affairs, on social media and through Regional Associate 10. Build awareness of the media Director Australasia and reconciliation and issues Manager IAP affecting Aboriginal and Torres Strait Islander 10.3 Provide feedback and peoples among the support for government broader Australian submissions advocating for community and Ongoing: Review and positive change proactively advocate for report Dec 2019, 2020, positive change 2021

10.4 Disseminate Reconciliation Australia factsheet (ad hoc release) Support: RAP Coordinator Sally Winbirr received cataract to internal staff on key surgery during one of the Intensive Reconciliation related topics Eye Surgery Weeks.

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OPPORTUNITIES OPPORTUNITIES

ACTION DELIVERABLE TIMELINE RESPONSIBILITY ACTION DELIVERABLE TIMELINE RESPONSIBILITY

10.5 Continue to actively 11.2 Implement, review and support the Close the Gap update Aboriginal and Torres Strait Islander employment campaign via ongoing Ongoing: review and Manager – IAP December 2020 Indigenous Australia report Dec 2019, 2020, and retention plan, which Program (IAP) representa- 2021 Support: RAP Coordinator includes professional tion on the Close the Gap development Steering Committee 11.3 Support Aboriginal and Torres Strait Islander 10.6 Consult with Aboriginal leadership by continuing and Torres Strait Islander to offer an Employee stakeholders in discussions Assistance Program that is about the Uluru Statement 10. Build awareness of tailored to Aboriginal and and identify appropriate Global lead – Talent & reconciliation and issues Torres Strait Islander staff ways to support their aims Capability affecting Aboriginal and (externally and internally) Support: RAP – Working Torres Strait Islander 11.4 Engage with existing Group – Recruitment Lead peoples among the Aboriginal and Torres Strait Ongoing: Review and broader Australian 10.7 Hold internal education Learning & Islander staff to consult on Report Nov 2019, community and sessions with staff around employment strategies, June 2020 Development Advisor 2020, 2021 proactively advocate for the Uluru Statement and its including professional positive change aims Support: Manager – IAP development

11.5 In undertaking periodic reviews of policies and 10.8 Investigate opportunity procedures, ensure there to work with RAP organisa- are no barriers to Aboriginal tions to partner and support 11. Increase Aboriginal RAP Coordinator and Torres Strait Islander Reconciliation Australia and Torres Strait recruitment, retention and to raise awareness of June 2021 Support: RAP Working Islander recruitment and promotion Constitutional Recognition of Group – Partnerships retention Aboriginal and Torres Strait Lead Islander peoples within our 11.6 Continue to advertise all workplace job vacancies in Aboriginal and Torres Strait Islander Global lead – Talent & national media, among Capability partner organisations and Support: RAP – Working across the Aboriginal and Group – Recruitment Lead Torres Strait Islander health 11.1 Increase the sector employment rate of self-identified Aboriginal and Torres Strait Islander staff by Ongoing: Review and 11.7 Continue to advertise at least 1% (1 staff member) Report: August 2019, all Australian job vacancies at other locations (outside 2020, 2021 (prior with a clear statement that 11. Increase Aboriginal of Darwin and the Northern Global lead – Talent & to September RAP The Foundation encourages and Torres Strait Territory) by 31 December Capability reporting) December 2020 Aboriginal and/or Torres Islander recruitment and 2019. By 30 December 2020, Support: RAP – Working Global lead – Talent & Strait Islander candidates retention we will strive to achieve a Group – Recruitment Lead Capability workforce outside IAP that to apply. For roles within Australia, ensure the ad Support: RAP – Working represents the Australian Group – Recruitment Lead Aboriginal and Torres includes an Aboriginal and Strait Islander population, Torres Strait Islander-specific currently 3.3% (6 staff banner image, while roles members) outside Australia include a regional-specific banner image

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OPPORTUNITIES OPPORTUNITIES

ACTION DELIVERABLE TIMELINE RESPONSIBILITY ACTION DELIVERABLE TIMELINE RESPONSIBILITY

11.8 Continue to work with Ongoing: Review and Ongoing Review and 12.1 Develop and implement national Aboriginal and Report: August 2019, Report: August 2019, an Aboriginal and Torres Torres Strait Islander staff 2020, 2021 (prior 2020, 2021 (prior Strait Islander procurement recruitment agencies for to September RAP to September RAP strategy roles that fit their talent pool reporting) reporting)

11.9 Continue to offer an 12.2 Define minimum % Aboriginal and Torres Strait targets for procuring goods Islander Business Operations and services from Aboriginal Global Procurement traineeship based in Sydney, and Torres Strait Islander March 2020, 2021, Manager and look for opportunities owned businesses in 2019, 2022 Support: RAP Working post traineeship to support with year on year growth Group: Procurement our Aboriginal and Torres from the 2018 baseline, Ongoing: Review and Lead; Partnerships Lead Strait Islander people reporting outcomes Report October 2019, Global lead – Talent & quarterly 2020, 2021 Capability Support: RAP – Working 11.10 Establish a second Group – Recruitment Lead 12.3 Utilise existing relation- traineeship position in ships to develop at least two Melbourne or another 12 Increase Aboriginal September 2019, 2020, 11. Increase Aboriginal commercial relationships and Torres Strait division in Sydney and Torres Strait Islander 2021 supplier diversity with Aboriginal and/or Torres Islander recruitment and Strait Islander businesses retention

11.11 At interview stage, continue to have an 12.4 Continue to partner and Aboriginal and Torres Strait promote our Supply Nation Islander staff member as June 2019, 2020, 2021 membership to all Australia- part of the recruitment and ongoing based staff process for all candidates who self-identify as October 2019, 2020, 2021 Aboriginal and/or Torres Global Procurement 12.5 Provide at least one eye Strait Islander peoples Manager opener session annually to Australian staff on how to Support: RAP Working procure from Supply Nation Group: Procurement Lead businesses 11.12 Investigate opportunities to increase Aboriginal RAP Working Group - August 2020 and/or Torres Strait Islander Governance Lead 12.6 Support Aboriginal representation on our Board and Torres Strait Islander August 2020 Chambers of Commerce

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GOVERNANCE, TRACKING GOVERNANCE, TRACKING

PROGRESS AND REPORTING PROGRESS AND REPORTING

ACTION DELIVERABLE TIMELINE RESPONSIBILITY ACTION DELIVERABLE TIMELINE RESPONSIBILITY

13.1 RWG to collect data for the RAP Impact Measurement July 2019, 2020, 2021 15.1 Liaise with Reconciliation Australia to develop a new RAP questionnaire November 2021 based on learnings, challenges and achievements 13.2 Seek internal approval to submit the RAP Impact August 2019, 2020, 13. Report RAP Measurement questionnaire to 2021 Chief Operating achievements, Reconciliation Australia 15. Review, refresh 15.2 Send draft RAP to Officer challenges and and update RAP Reconciliation Australia for December 2021 Support: RAP learnings to 13.3 Submit the RAP Impact feedback Coordinator/s September 2019, RAP Working Group – Reconciliation Measurement Questionnaire to 2020, 2021 Reporting Lead Australia for inclusion Reconciliation Australia in the RAP Impact 15.3 Submit draft RAP to Measurement Report 13.4 Investigate opportunities to measure the impact of RAP Reconciliation Australia for formal April 2022 May 2020 activities via participation in the endorsement RAP Barometer

13.5 Maintain and update systems and capability needs to track, July 2019 measure and report on RAP activities

14.1 Publicly report our RAP May 2019, 2020, 2021, achievements, challenges and 2022 learnings annually

May, August, 14.2 Communicate quarterly November, February updates on RAP progress to all 2019, 2020, 2021, staff 2022 (Feb only)

14. Report RAP 14.3 Report against the RAP Plan achievements, and support the achievement of June 2019, 2020, 2021 CONTACT DETAILS RAP Working Group – challenges and reconciliation in our Annual Report Communications Lead learnings internally Name: Meredith Greenwood and externally 14.4 Provide annual RAP Progress May 2019, 2020, 2021, and highlights update to Executive 2022 Position: Business Operations Support Officer – RAP Coordinator Management Group and Board Phone: 02 8741 1900 14.5 Disseminate Reconciliation Australia Impact measurement Email: [email protected] indicators for the RAP program and Annual Report internally to October 2020 raise awareness of progress and challenges towards reconciliation more broadly in Australia

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RAP WORKING RAP WORKING SUPPORTING GROUP RESPONSIBILITIES GROUP LEAD MEMBERS - PORTFOLIO

ANNEX 1: Supporting the organisation to increase Aboriginal and Torres Strait Islander Yadira representation in FHF and identifying Recruitment Perez-Hazel Sally Ingram (SYD) development opportunities; liaising with POD (MEL) ROLES AND RESPONSIBILITIES to support delivery of Aboriginal and Torres Strait Islander Employment Strategy RAP WORKING GROUP MEMBERS

OF RAP WORKING GROUP MEMBERS Identifying opportunities to source through Aboriginal and Torres Strait Islander owned Vikram Chowdhary businesses and other innovative business Tanya Harris ANNEX 1: ROLES AND RESPONSIBILITIES OF Procurement (SYD) partnership concepts; support integration of (SYD) supplier diversity in delivery of procurement Felix Yeboah (MEL) RAP WORKING RAP WORKING GROUP RESPONSIBILITIES SUPPORTING MEMBERS policy GROUP LEAD - PORTFOLIO Exploring opportunities to align RAP with Advocacy and advocacy and community engagement Plan, design and coordinate internal Parhyse May and RAP liaison with David Aanundsen Emma Halpin work of the Indigenous Australia Program; Andrew Hartwich Events and external events, ensure dates of events sub-committee Indigenous (DAR) (SYD) ensuring IAP is appropriately consulted on (MEL) Management significance (e.g. NRW, NAIDOC Week) (SYD) Australia Carly Iles (MEL) RAP initiatives and feedback is integrated Tania McLeod (DAR) are celebrated and promoted effectively Elise Moo (MEL) Program effectively

Sharing our RAP story internally and Exploring ways to measure and communicate externally, sharing our events, strength- the outcomes and impact of our RAP work; ening relationships both internally to Monitoring and investigate and support participation in Fabrizio Bess Schnioffsky promote cross-divisional leverage and Farzad Yazdanparast (SYD) Reporting reporting opportunities, such as the RAP D’Esposito (MEL) (SYD) Communications with external organisations and media, Tanya Fenwick Daniel Jesus Vignolli (SYD) Barometer, and measurement of internal (internal and learning opportunities, RAP activities, (SYD) attitudes and engagement with the RAP external) contacting key external media contacts, Vikram Chowdhary (SYD) maintaining RAP hub on Frednet and ensuring significant initiatives are promoted via relevant internal channels Manage relationship with EMG and the Meredith (Yammer, Connect, Annual Report) Board and ensure routine updates on RAP Governance and achievements, challenges and learning are Daryn Deiley Greenwood (SYD) Budget communicated; ensure appropriate budget is (SYD) Elise Moo (MEL) allocated to support delivery of RAP activities; Felix Yeboah (MEL) establish organisational KPIs Strategies and plans to work with Aboriginal and Torres Strait Islander organisations and businesses, internally Emma Halpin (SYD) getting FHF buy-in, building relation- Tanya Harris (SYD) Establish systems to monitor and implement RAP deliverables; manage internal meeting ships with other RAP organisations RAP coordina- Meredith Lucinda Tanya Fenwick (SYD) schedule and dissemination of relevant All RAP Working Partnerships to share events and knowledge, tion and Greenwood (SYD) Needham (SYD) Yadira Perez-Hazel (MEL) documents; assign responsibilities for RAP Group building partnerships with institutions implementation Elise Moo (MEL) to promote education and possible Carly Iles (MEL) deliverables/initiatives in consultation with secondment, develop and implement an Felix Yeboah (MEL) RWG members engagement plan to work with Aboriginal and Torres Strait Islander stakeholders

Farzad Coordinate internal consultation, drafting Yazdanparast (SYD) and review of Stretch RAP; identify additional Parhyse May (SYD) initiatives and commitments, and ensure Meredith Development of Bess Schnioffsky Designing content and learning appropriate allocation of budget and other Greenwood (SYD) Learning & approaches, coordinating learning Sally Ingram new RAP (SYD) Marika Mayhew (SYD) resources to support implementation; liaise Elise Moo (MEL) Development events, supporting delivery of Learning (SYD) with Reconciliation Australia on drafting and Fabrizio D’Esposito and Development Strategy launch of new RAP (MEL) Tania McLeod (DAR)

THE FRED HOLLOWS FOUNDATION Reconciliation Action Plan May 2019–May 2022

“Every eye is an eye. When you are doing surgery there, that is just as important as if you were doing surgery on the Prime Minister or King.” – Professor Fred Hollows

Sally Winbirr, after receiving cataract surgery during one of the Intensive Eye Surgery Weeks supported by The Foundation’s Indigenous Australia Program. Image credit: The Fred Hollows Foundation

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