DOCSLIB.ORG

Flexible, Responsive and Affordable IT Support for an International Team

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
Flexible, Responsive and Affordable IT Support for an International Team Success Story: The Fred Hollows Foundation Flexible, responsive and affordable IT support for an international team Client: The Fred Hollows Foundation Location: Sydney, Australia Industry: Healthcare Success Story: The Fred Hollows Foundation Challenge The Fred Hollows Foundation (FHF) was established in 1992 • Provide 24x7 IT service to staff in diverse geographic locations to continue the work of the late Professor Fred Hollows. Fred dreamed of a world where no one was needlessly blind and • Protect data for donors, staff and supporters while making it Indigenous Australians exercised their right to good health. Each accessible day The Foundation works to ensure that high-quality eye care • Enable a flexible pricing is available worldwide and that modern medicine reaches those model to meet the demands of who need it most. The Foundation has grown rapidly and now donation-based finances operates in more than 25 countries around the world and has Solution restored sight to more than 2 million people worldwide. • Implementation of and support for DXC BizCloud Virtual Private While its rapid growth has had many positive effects — both for The Foundation and Enterprise, an OPEX-based for the population it serves — the transition has presented some major challenges to virtual private cloud service its IT operations. To accommodate ongoing growth, FHF leaders realised they needed • Virtual firewalls for state-of- a more flexible, responsive and affordable option to the existing on-premises IT. theart data protection They found their solution in DXC Technology BizCloud™ Virtual Private Enterprise, • Flexibility to expand and scale a customised, integrated OPEX-based virtual private cloud service that prioritises back IT resources in response security and performance. to demand Results Focused on a solution • Diverse offices now share a common communications As FHF grew to 510 staff members and volunteers around the world, the capacity of technology platform the on-premises IT system was exhausted. A significant portion of the information • Off-site DXC IT team handles management and technology team needed to be on shifts around the clock to maintenance and ensures combat increasingly frequent downtime. performance, reducing The charity also faced other challenges. Relying on regular monthly donations to downtime support operations, FHF could not pay for IT services in a lump sum. A flexible pricing • Reliable, predictable and model was an important consideration. scalable IT services can grow with the foundation In addition, FHF needed to guarantee anonymity to tens of thousands of donors and ensure the security of information, all while making data available to the international staff. 2 Success Story: The Fred Hollows Foundation Professor Fred Hollows To manage these challenges, DXC offered the DXC BizCloud solution and provided • Fred Hollows was a New complete implementation support during the 3-month transition phase. Zealand and Australian ophthalmologist who, in his “The Fred Hollows Foundation was clear about how it believed IT services could time as a humanitarian and better support its business activities in Asia, Africa and Australia,” says Paul Gibbs, eye surgeon, helped restore DXC’s director of cloud computing for the Australia and New Zealand region. “The eyesight to thousands of people agility and low risk of CSC’s (now DXC’s) cloud solution, the potential benefits of our in Australia and overseas. When credentials in cybersecurity and healthcare, and our global reach appealed to FHF.” he died in 1993, he left behind a foundation that continues his work around the world today. Seeing the way forward • The Fred Hollows Foundation The DXC BizCloud solution included application migration and on-boarding services, has consistently been named as well as security migration, installation and support. The implementation united one of Australia’s Top 5 FHF offices around the world on a common communications technology platform. Reputable Charities. In 2013 the Fred Hollows Foundation was DXC BizCloud met The Foundation’s unique demands. The solution uses a series of named Australian Charity of virtual firewalls for state-of-the-art data protection to ensure that the details of each the Year and recognised by The donor, supporter or staff member remain secure yet accessible. Global Journal as one of the And, with no large up-front investment costs, DXC BizCloud provides the flexibility world’s top 50 nongovernmental to both expand and scale back IT resources in response to fluctuating demand. This organisations. allows The Foundation to meet demands instantly and collate its global operations. • For more information on the Fred Hollows Foundation, visit The cloud solution also frees up staff time from consuming maintenance tasks, www.hollows.org allowing staff to focus instead on important global projects. An off-site DXC specialist IT team now manages maintenance work. FHF employees no longer experience performance problems when connecting to the head office in Sydney, and network updates that once caused hours of downtime are now implemented quickly and with no effect on service. “Since the implementation of the BizCloud service, CSC (now DXC) has become one of our most important technology partners,” says Luke van Leeuwen, associate director of information management and technology for FHF. “In addition to the rock- solid stability and predictable pricing of the main service, CSC (now DXC) has also been able to undertake and supply a number of subsequent needs more quickly and efficiently than could have been achieved under the old way of working.” 3 Success Story: The Fred Hollows Foundation The Foundation now has considerable peace of mind, knowing that DXC staff manages its IT services 24 hours a day, 7 days a week. In addition, as the organisation looks ahead to the future and its quest to end avoidable blindness, FHF knows DXC BizCloud will serve as a backbone for those growing global operations. About DXC DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.technology. www.dxc.technology © 2017 DXC Technology Company. All rights reserved. DXC_CSC-282. March 2017.
Load more

Recommended publications
  • Fred Hollows Fact Sheet
    “ I believe that the basic attribute of mankind is to look after each other” Professor Fred Hollows Photo: Michael Amendolia Professor Fred Hollows Who was Fred Hollows? Fred Hollows was an eye doctor who spent his life helping those who couldn’t afford, or access, basic eye care. He worked really hard to end avoidable blindness and improve the health of Indigenous Australians. In the late 1960s and 1970s Fred was shocked to discover that Aboriginal Australians were suffering from some of the worst eye diseases he had ever seen. So he decided to do something about it. He What is an eye doctor? travelled with a team of 80 doctors to 465 remote communities, helping more than 60,000 Indigenous people and giving away over An eye doctor, also called an 10,000 pair of glasses. This was just the beginning of Fred’s long Ophthalmologist, is a campaign to improve health services for Aboriginal people. medical doctor who In the 1980s and 90s, Fred discovered that millions of people in poor specialises in the diagnosis communities around the world were also going blind because of eye and treatment of diseases of disease. Most of them were suffering from cataract blindness, an eye the eye. Eye doctors are disease that causes the lens of the eye to become cloudy and fuzzy. trained to provide a full Luckily, cataract blindness is easy to fix. Eye doctors just take out the range of eye care, old cloudy lens and replace it with a new plastic one, allowing people everything from prescribing to see again.
    [Show full text]
  • The Life and Times of the Remarkable Alf Pollard
    1 FROM FARMBOY TO SUPERSTAR: THE LIFE AND TIMES OF THE REMARKABLE ALF POLLARD John S. Croucher B.A. (Hons) (Macq) MSc PhD (Minn) PhD (Macq) PhD (Hon) (DWU) FRSA FAustMS A dissertation submitted for the degree of Doctor of Philosophy University of Technology, Sydney Faculty of Arts and Social Sciences August 2014 2 CERTIFICATE OF ORIGINAL AUTHORSHIP I certify that the work in this thesis has not previously been submitted for a degree nor has it been submitted as part of requirements for a degree except as fully acknowledged within the text. I also certify that the thesis has been written by me. Any help that I have received in my research work and the preparation of the thesis itself has been acknowledged. In addition, I certify that all information sources and literature used are indicated in the thesis. Signature of Student: Date: 12 August 2014 3 INTRODUCTION Alf Pollard’s contribution to the business history of Australia is as yet unwritten—both as a biography of the man himself, but also his singular, albeit often quiet, achievements. He helped to shape the business world in which he operated and, in parallel, made outstanding contributions to Australian society. Cultural deprivation theory tells us that people who are working class have themselves to blame for the failure of their children in education1 and Alf was certainly from a low socio-economic, indeed extremely poor, family. He fitted such a child to the letter, although he later turned out to be an outstanding counter-example despite having no ‘built-in’ advantage as he not been socialised in a dominant wealthy culture.
    [Show full text]
  • Annual Report 2003
    ANNUAL REPORT 2003 Published by the Marketing and Communications Division The Australian National University Published by The Marketing and Communications Division The Australian National University Produced by ANU Publications Unit Marketing and Communications Division The Australian National University Printed by University Printing Service The Australian National University ISSN 1327-7227 April 2004 Contents Council and University Office rs 7 Review of 2003 10 Council and Council Committee Meetings 20 University Statistics 22 Cooperation with Government and other Public Institutions 30 Joint Research Projects undertaken with Universities, CSIRO and other Institutions 76 Principal Grants and Donations 147 University Public Lectures 168 Freedom of Information Act 1982 Statement 172 Auditor-General’s Report 175 Financial Statements 179 University Organisational Structure 222 Academic Structure 223 ANU Acronyms 224 Index 225 Further information about ANU Detailed information about the achievements of ANU in 2003, especially research and teaching outcomes, is contained in the annual reports of the University’s Research Schools, Faculties, Centres and Administrative Divisions. For course and other academic information, contact: Director Student and Academic Services The Australian National University Canberra ACT 0200 T: 02 6125 3339 F: 02 6125 0751 For general information, contact: Director Marketing and Communications Division The Australian National University Canberra ACT 0200 T: 02 6125 2229 F: 02 6125 5568 The Council and University
    [Show full text]
  • Reconciliation Australia Annual Review 2013-14
    Annual Review 2013-14 Our vision is for everyone to wake to a reconciled, just and equitable Australia. Our aim is to inspire and enable all Australians to contribute to reconciliation and break down stereotypes and discrimination. We inspire and enable all Australians to contribute to reconciliation through various initiatives and programs in schools, communities and workplaces. Contents Co-Chairs’ message 3 CEO report 4 Reconciliation Action Plans 6 National Reconciliation Week 2014 8 Recognise: Constitutional Recognition 11 Narragunnawali: Reconciliation in Schools 12 Indigenous Governance Awards 14 Workplace Ready Program 16 Garma Festival 2013 18 Reconciliation Industry Networking Groups 20 Financial summary 22 Our supporters 24 Attendees of The Long Walk Wellbeing Concert during National Reconciliation Week 2014. Image by Melinda Ogden. 1 Melinda Cilento and Tom Calma AO at the Reconciliation: Leading Together dinner at Old Parliament House. Image by Joseph Mayers. 2 Co-Chairs’ message The past 12 months has been a Any change of government is usually Should that happen, the Australian We also acknowledge the work of Chief particularly productive time for followed by a period of uncertainty as economy (GDP) would be more than 1.15 Executive Leah Armstrong who has promises are met and policies change. per cent larger in real terms by 2031—a decided to step down after four years at Reconciliation Australia. As you However, Prime Minister Tony Abbott’s gain of about $24 billion in 2012/13 the helm. Leah has been instrumental in will read in this annual review, early decision to merge Indigenous Affairs dollar terms. It also found that the larger reinvigorating Reconciliation Australia and our partnerships and programs into his own department is indicative of tax base would increase Government in resetting the organisation’s strategic are making a real difference to his personal pledge to achieve positive revenues across the country by $7.2 focus.
    [Show full text]
  • Part 4 Australia Today
    Australia today In these pages you will learn about what makes this country so special. You will find out more about our culture, Part 4 our innovators and our national identity. In the world today, Australia is a dynamic business and trade partner and a respected global citizen. We value the contribution of new migrants to our country’s constant growth and renewal. Australia today The land Australia is unique in many ways. Of the world’s seven continents, Australia is the only one to be occupied by a single nation. We have the lowest population density in the world, with only two people per square kilometre. Australia is one of the world’s oldest land masses. It is the sixth largest country in the world. It is also the driest inhabited continent, so in most parts of Australia water is a very precious resource. Much of the land has poor soil, with only 6 per cent suitable for agriculture. The dry inland areas are called ‘the Australia is one of the world’s oldest land masses. outback’. There is great respect for people who live and work in these remote and harsh environments. Many of It is the sixth largest country in the world. them have become part of Australian folklore. Because Australia is such a large country, the climate varies in different parts of the continent. There are tropical regions in the north of Australia and deserts in the centre. Further south, the temperatures can change from cool winters with mountain snow, to heatwaves in summer. In addition to the six states and two mainland territories, the Australian Government also administers, as territories, Ashmore and Cartier Islands, Christmas Island, the Cocos (Keeling) Islands, Jervis Bay Territory, the Coral Sea Islands, Heard Island and McDonald Islands in the Australian Antarctic Territory, and Norfolk Island.
    [Show full text]
  • Dealing with Changing Government Priorities
    08 Dealing with Changing Government Priorities Almost by definition NGO relations with government are fraught. On the one hand, NGOs believe that through their supporter base, values, and on the ground experiences they can advise governments on how they might run their aid programs. On the other hand, governments feel that they should get something back in return for the funding and tax breaks they provide to NGOs; and in particular by having ‘the hand that feeds’ not being bitten through NGOs’ public criticism of government policy. Chapter 7 has spelt out the positive relationship that ACFID, and the NGO community more broadly, had with government through the 1980s. There was a high level of funding and cooperation in dealing with some of the complex humanitarian policy issues of the time. In the 1990s this was to change, with an international questioning of NGOs’ role and usefulness in official aid programs. This did not mean that ACFID was beset with the broader structural problems which affected its work as happened in the late 1970s (See Chapter 1), nor did this questioning have any radical effect on its budget, such as happened to ACFID’s counterparts in Canada and New Zealand in the 2010s. The questioning of NGOs did affect, however, ACFID’s relationship with government in a number of key ways, and influenced the way ACFID worked in the 2000s. The tension that these changes resulted in has to be managed and exhibits itself in a number of ways, ranging from the inevitable patron–client relationship that funding brings to the sometimes hostile relations that arise from differences in political ideologies between government and NGOs.
    [Show full text]
  • The Fred Hollows Foundation
    THE FRED HOLLOWS FOUNDATION Reconciliation Action Plan May 2019–May 2022 The artwork that Rhe has designed for us embodies The Fred Hollows Foundation’s four values; integrity, empowerment, collaboration and action. Rheanna (pictured on the right) at the finish line of our Sydney Coastrek where she raised funds on behalf of The Foundation. Story behind Indigenous Design by Rheanna Lotter/Ngandabaa for Coastrek Rheanna Lotter is a Yuin woman currently living and working in Wollongong. She started painting when she was a girl alongside her mother and sisters. She loves Indigenous art and its ability to connect with her culture and its stories. The artwork that Rhe has designed for us embodies The Fred Hollows Foundation’s four values; integrity, empowerment, collaboration and action. These are displayed by the four rings in the centre of the artwork. The boomerangs in the artwork represent adversity and challenges and the journey/connection lines connect The Foundation to its values. The lines are curvy to demonstrate that there are challenges to upholding these values. The Foundation is determined to work together with its partners to meet these challenges. ‘That’s important for people helping, but also is important for The Foundation’, Rhe said. The other light blue sections of the artwork represent men and women working together to achieve The Foundation’s goal of seeing a world where no one is needlessly blind. ABORIGINAL AND TORRES STRAIT ISLANDER PEOPLES ARE WARNED PHOTOGRAPHS IN THIS DOCUMENT MAY CONTAIN IMAGES OF DECEASED PERSONS WHICH MAY CAUSE DISTRESS. OUR VISION FOR RECONCILIATION The Fred Hollows Foundation’s vision for reconciliation is grounded in our deep commitment to, and respect for, the rights of Aboriginal and Torres Strait Islander peoples.
    [Show full text]
  • Fred Hollows Written by Hazel Edwards Illustrated by Pat Reynolds
    TEACHERS’ NOTES www.newfrontier.com.au/resources.htm Fred Hollows Written by Hazel Edwards Illustrated by Pat Reynolds Synopsis Professor Fred Hollows is the third book in the Aussie Heroes series. Professor Fred Hollows was born in 1929. Even as a small boy growing up with his brothers in rural New Zealand, Fred wanted to make a difference. He was an ideas person with a ‘can do’ attitude. He became an eye doctor. He was passionate about treating preventable and curable eye diseases amongst the poorest people in Asia, Africa and the Australian outback. It was his dream to restore sight to those who could least afford or access health care. He operated on many groups of patients who could not afford to pay or who lived in remote places. He started travelling hospitals, trained staff and worked with locals to develop lens factories and eye clinics. Now there is the Fred Hollows Foundation, and other medical staff continue his work in outback communities, in Australia and overseas. Gabi Hollows, his wife continues their partnership to improve health in remote areas. As a surgeon, operating on the eye, is a risky operation. Fred had the skill to remove cataracts, which are growths in the eye, blocking sight. But he also inspired others and was involved with indigenous medical services. Professor Frederick Cossom Hollows was a man who received many awards before and after his death, but his greatest achievement was giving ‘vision’ to more than one million people around the world. He died in 1993. ‘Fred Hollows’ sounds like a place rather than a person, but now many places are named in honour of this man who took risks on behalf of others.
    [Show full text]
  • Aboriginal History Journal
    Aboriginal History Volume seventeen 1993 ABORIGINAL HISTORY INCORPORATED The Committee of Management and the Editorial Board Peter Read (Chair), Peter Grimshaw (Treasurer/Public Officer), May McKenzie (Secretary/Publicity Officer), Neil Andrews, Richard Baker, Robyne Bancroft, Valerie Chapman, Ian Clark, Niel Gunson, Luise Hercus, Bill Jonas, Harold Koch, Isabel McBryde, Campbell Macknight, Ewan Morris, John Mulvaney, Rob Paton, Diane Smith, Elspeth Young. ABORIGINAL HISTORY 1993 Editor: Valerie Chapman. Review Editor: Luise Hercus. CORRESPONDENTS Jeremy Beckett, Ann Curthoys, Eve Fesl, Fay Gale, Ronald Lampert, Andrew Markus, Bob Reece, Henry Reynolds, Shirley Roser, Lyndall Ryan, Bruce Shaw, Tom Stannage, Robert Tonkinson, James Urry. Aboriginal History aims to present articles and information in the field of Australian ethnohistory, particularly in the post-contact history of the Aborigines and Torres Strait Islanders. Historical studies based on anthropological, archaeological, linguistic and sociological research, including comparative studies of other ethnic groups such as Pacific Islanders in Australia, will be welcomed. Future issues will include recorded oral traditions and biographies, narratives in local languages with translations, previously unpublished manuscript accounts, resumes of current events, archival and bibliographical articles, and book reviews. Aboriginal History is administered by an Editorial Board which is responsible for all unsigned material in the journal. Views and opinions expressed by the authors of signed articles and reviews are not necessarily shared by Board members. The editors invite contributions for consideration; reviews will be commissioned by the review editor. All editorial correspondence should be addressed to The Editors, Aboriginal History, Department of History, The Faculties, Australian National University, Canberra 0200, Australia. Subscriptions and related inquiries should be sent to BIBLIOTECH, Australian National University, Canberra ACT 0200.
    [Show full text]
  • Australian International Development Network Sector Report on Australian International Development Philanthropy & Impact Investing
    Australian International Development Network Sector Report on Australian International Development Philanthropy & Impact Investing 15 May 2020 Table of Contents Table of Contents ................................................................................................................................. 1 Executive Summary ............................................................................................................................. 4 International philanthropy ................................................................................................................... 4 International impact investment .......................................................................................................... 5 Key findings ............................................................................................................................................ 6 Recommendations ................................................................................................................................. 8 Background and Methodology .......................................................................................................... 11 Australian International Development Network .................................................................................... 11 This project ........................................................................................................................................... 11 Scope of work ..................................................................................................................................
    [Show full text]
  • Their Sight Will Be Your Legacy
    Their sight will be your legacy. Leave a gift in your Will to The Fred Hollows Foundation and you’ll help generations to see again. A message from Gabi Hollows The Foundation is like a giant tapestry and every person who has contributed is one of the threads. Before Fred lost his battle with cancer we had a conversation about how we could continue his work restoring sight in the developing world. From those early talks The Foundation was born. Since then, we’ve restored sight to over one million people. It’s a great achievement and one I know Fred would be proud of. The simple truth is this work would not have been possible without the help of New Zealanders like you, who time after time support us generously to give the gift of sight to those who need it most. A gift in your Will is a really special way to continue your support. It’s a gift that means The Foundation can keep training doctors and eye health workers, building eye clinics and restoring people’s sight for generations to come. On behalf of Fred and myself, thank you. Gabi Hollows AO Founding Director The Fred Hollows Foundation Photo Credit: Jeremy Park Right now, thousands of people in the Pacific are living without sight. Their independence and dignity has been taken away from them. For many of these people, the future holds little or no hope. They feel they have become a burden to family and friends, relying on them to help perform the most basic functions in life, like eating, bathing and using the toilet.
    [Show full text]
  • Frederick Cossom Hollows (1929-1993)
    Frederick Cossom Hollows (1929-1993) Fred Hollows became one of Australia’s most honoured doctors who devoted his life to the humanitarian ideals to which all ophthalmologists aspire. He was deeply and widely read, held definite views, and it was said of him that he could quote from the Bible in one sentence and Karl Marx in the next. What he said and did was direct and honest, and he expected the same from those around him. He was held in high esteem by his compatriots as a Passionate and compassionate man, and a gifted teacher. He forced his students and colleagues to make hard decisions which for young ophthalmologists, and even medical students, would determine what they would be doing and how they would be thinking in years to come: decisions that related to right and wrong, just and unjust, to hard and easy paths. It has been said of him that he had a rough tough exterior, beneath which he hid a heart which was always sensitive to the feelings and the wishes of others, even those of a totally foreign culture. He was an astute judge of character and had the ability to delegate without then interfering with the decisions of his deputies. Fred’s family migrated from Lancashire to New Zealand. His father was a railway engine driver and Fred was educated at the local high school in Palmerston. He had been in the Boy’s Brigade and had been a Divinity student and knew the Bible well, but having worked in a Mental Hospital he had converted to Agnosticism.
    [Show full text]