LOROS For friends Summer 2018 and supporters Issue 8 matters of LOROS Hospice

Celebrate the life of your loved one with a limited-edition LOROS Forget Me Not Inside this issue

LOROS transforms as Phase Two takes shape 4 Welcome Join us to shape LOROS’ future 8 New appointment strengthens community services 9 This issue of LOROS and sailing with Matthew, Matters introduces our giving me a lifetime of Hospice Open Day – save the date! 10 brand new Forget Me Not happy memories to recall campaign, a wonderful and enjoy in a quiet Our fundraising promise 11 opportunity for people moment. Trish and Rob’s perfect day 12-13 to remember loved ones Exciting new Patrons The LOROS Forget Me in a very special way. It strikes me that LOROS bring star appeal 5 Not Flower Appeal 6-7 Leave LOROS a gift in your Will 16 “I will never It’s a major fundraising plays an important role in Join our volunteering team 17 forget my friend campaign for the Hospice helping families to gather and we hope that you will happy memories with their © 2018 LOROS All in a day’s work – the LOROS housekeepers 20-21 Matthew and support us by buying a loved ones at life’s end. LOROS, Groby Road, Community heroes 22-23 the lifetime flower to remember your The care that we strive to LE3 9QE special someone. provide includes time to Shantelle’s story 24-25 of wonderful talk, reflect and remember (0116) 231 3771 Choose charity, shop LOROS 26-27 I will be buying a Forget – a reservoir of memories [email protected] memories I have Me Not in memory of my that can provide comfort for Research at LOROS 28 of us out riding close friend Matthew, families long into the future. Registered Charity No: 506120 Education at LOROS 29 who was tragically killed Registered Company bikes, running while out riding his bike in Thank you for your in England & : 1298456 Corporate heroes 30-31 and sailing.” October last year. Whilst continued support. Fundraise for LOROS! 32 very sad, I am fortunate to have many wonderful John Knight Join the LOROS #Iwillneverforget Lottery online! 14-15 LOROS 2018 events 18-19 Fold out form memories of rides, runs Chief Executive Order your limited-edition LOROS Forget Me Not now!

2 @LOROSHospice LOROSHospice LOROSHospice LOROSHospice loros.co.uk 3 HOSPICE NEWS • HOSPICE NEWS • HOSPICE NEWS • HOSPICE NEWS • HOSPICE NEWS • HOSPICE NEWS • HOSPICE NEWS • HOSPICE NEWS • HOSPICE NEWS • HOSPICE NEWS • HOSPICE NEWS LOROS transforms Exciting new as Phase Two Patrons bring takes shape star appeal

Phase Two of our exciting of the best in the UK and will Hollywood icon Stephen Hannah starred alongside Best known for his roles in site development is really provide our patients with the Graham, his actress wife Hannah Stephen in This is England and , Cuckoo, shaping up. very best end of life care. Walters and national TV star and Pirates of the Caribbean and Man Down and Taskmaster, comedian Greg Davies have all has also appeared in the likes Greg Davies has been Due to finish later this year, As you can see from our become Patrons of LOROS. of BBC series Whitechapel. mentioning LOROS in his Phase Two will completely artist’s impressions, this latest nationwide comedy tour update Day Therapy and our development is already Stephen is best known for Stephen and Hannah proudly after his visit to the Hospice Outpatients department, beginning to transform the his roles in This is England, accepted the Hospice’s had a huge impact on him. allowing us to care for an future of our Hospice. Snatch and the Pirates of invitation to become Patrons extra 250 patients a year. In the Caribbean film series, as after a visit to LOROS inspired Greg held a bucket Visit loros.co.uk/support-us to a matter of months we will To keep an eye on our progress, well as TV series Boardwalk them to embark on two collection at the end of follow in Stephen, Hannah and be celebrating a brand-new search for #LOROSBuild across Empire and more recently weeks of bucket collecting, his three Leicester shows, Greg’s footsteps by fundraising facility, which will be one our social media pages. Little Boy Blue and Taboo. raising nearly £2,500. raising more than £2,000. for LOROS.

4 You can also find out more about our new site development at loros.co.uk/sitedevelopment @LOROSHospice LOROSHospice LOROSHospice LOROSHospice loros.co.uk 5 kindly supported by:

Each flower symbolises the life of a loved one The LOROS no longer with us Each flower could pay Forget Me Not for an hour of care Make a difference for Flower Appeal just £25

This July, we are bringing a sea of available to keep as a tribute to colour to the heart of Leicester your loved one. with limited-edition, wrought- iron Forget Me Not flowers. The bespoke flowers will How I can own a make a perfect addition to Each flower symbolises the life any garden or as a present for Forget Me Not flower of a loved one no longer with someone special to you. us. The display will take place The flowers are priced at £25 each, magazine or search: LOROS from Monday 2nd until Sunday Each unique Forget Me Not an amount that could pay for an Forget Me Not on our website. 8th July in Leicester’s Jubilee has been lovingly handcrafted hour of care for one of Square. and supplied by the British our inpatients. Orders will be available for with a limited edition Ironwork Centre in . collection from LOROS Hospice The Forget Me Nots are The flower head measures You can order your flower by on Groby Road from 10th July available to buy now, and 17cm in diameter and fits onto completing and returning the onwards. Alternatively there is a LOROS following the display will be a 43cm wrought-iron stem. order form at the back of this £4.95 delivery charge per flower. Forget Me Not

6 Order yours online now at loros.co.uk/forgetmenot @LOROSHospice LOROSHospice LOROSHospice LOROSHospice loros.co.uk 7 HOSPICE NEWS • HOSPICE NEWS • HOSPICE NEWS • HOSPICE NEWS • HOSPICE NEWS • HOSPICE NEWS • HOSPICE NEWS • HOSPICE NEWS • HOSPICE NEWS • HOSPICE NEWS • HOSPICE NEWS

Join us to shape New appointment Care in the community LOROS’ future By Sue Fellows strengthens community services expands

You may recognise a few of The more of you that join us, We are delighted to introduce and Rutland As our care in the community the faces in this photograph the more we can achieve. Our Jo Beeching as our new Head Hospice at Home service. expands, we now have because we are all actively meetings last for two hours of Community and Outreach a range of outreach involved in one way or another from 5-7pm and we discuss all Services. Jo’s role highlights She is responsible for clinics across Leicester, with the life of LOROS. kinds of things such as support our commitment to further Community Nurse Specialists, Leicestershire and Rutland. for carers, new research, the develop LOROS services in Counselling and Bereavement, Our group is called the Patient gardens and other facilities. the community, as part of our Lymphoedema, Home Visiting, These offer patients the and Carer Participation Group three-year strategic plan. It Complementary Therapy and ability to meet with a (PCPG is easier to say!) and we The tasks we do are varied will allow us to support more Community Engagement. She specialist LOROS consultant, meet four times a year. and draw on our individual patients and families across also manages LOROS Local attend lymphoedema skills and interests. They range Leicester, Leicestershire and will oversee community clinics, have complementary At the moment, there are 16 from giving talks at events, and Rutland. developments planned therapy or join bereavement of us, with at least 10 of us in proofreading documents for 2018/19. support groups. attendance at most meetings. and talking to people using Jo joins us from Leicestershire Some of us are, or have been, LOROS services. The list Partnership Trust, the main Jo will work closely with A selection of these services carers. Some are patients and goes on and gets longer as providers of local NHS Jo Hyde, Head of Inpatient can now be accessed others are members of staff we think of new ideas! community services. She and Day Therapy Services, in Uppingham, Market representing a range of LOROS has a wealth of experience to ensure patients and their Harborough, Hinckley, services. Our aim is to help If you’d like to find out more, from previous clinical and families receive the best Melton Mowbray and LOROS be the best it can for contact Veronica Mickleburgh managerial roles, most possible care and support Ashby, bringing our care patients and their families. on (0116) 231 8435 recently managing the from LOROS. closer to people at home.

8 To keep up to date with the latest news from LOROS, visit loros.co.uk/news @LOROSHospice LOROSHospice LOROSHospice LOROSHospice loros.co.uk 9 Hospice Open Day Your information, – Save the date! our promise to you

LOROS Hospice is committed to We would like to contact you Join us once again for our free, annual, valuing, protecting and respecting about our work, news, fundraising Our fundraising family-friendly event. your right to privacy at all times. activities, appeals and events. You promise to you can tell us (if you haven’t already) This year’s Hospice open day, the Big Day Out at New data protection law (the how you would like to receive these We are registered with the Fundraising LOROS, will take place on Saturday 13th October, GDPR) came into effect in May communications. You also have Regulator, and we are committed to valuing, from 10am till 4pm. 2018, meaning that unless the right to ‘opt out’ of receiving protecting and respecting your right to we have clear records of your communications from LOROS privacy at all times. Last year’s event raised over £11,000 and saw consent for us to contact you at any time. more than 2,500 come along to enjoy a range by email or phone, we may no • We promise to keep all our supporter of activities, such as live music, face painting, longer be able to do so via these Simply visit loros.co.uk/tickyes, information safe and secure handmade crafts, a petting zoo and a channels. Without our wonderful call (0116) 231 8432, or email • We promise we will not sell your pop-up bar. supporters, we simply wouldn’t [email protected] and we will data to any third parties be able to raise the £5 million update our records. • We promise to respect and This year’s event will have activities for all each year that we need to Tick Yes preserve your right to privacy the family. There will be food and drink, continue to deliver our care to the We have updated our Privacy Policy • We promise to be transparent and entertainment, stalls selling local produce Save the date terminally ill and their families. so you know what we do with your honest about the way we use data and handmade crafts, a raffle and lots more! Your continuing support and personal data. For full details see Saturday dedication is vital for us. loros.co.uk/privacy Thank you for your continued support. We are also looking at parking options to th October Together, we can make a real difference make sure there will be plenty for everyone. 13 in our local community for patients and 10am-4pm their families - now and in the future.

10 For more information on the Hospice open day, visit loros.co.uk/bigdayout @LOROSHospice LOROSHospice LOROSHospice LOROSHospice loros.co.uk 11 Trish and Rob’s perfect day

As a nurse on the LOROS Ward for 12 years, Trish Felts was used to caring for terminally ill patients. It was her passion and her profession. Never did she imagine she would find herself being supported by A Ward consultant asked them rolling, helping to arrange “The sun came out, it was “That was it really; he the Hospice when her husband, Rob, was given the ‘Why don’t you get married?’ her big day so she could just perfect. There wasn’t didn’t get any better from continue being there for Rob. a dry eye in the place,” there.” devastating news that he had terminal cancer. “Rob was a very private she said. “I will never person, and because he was “The support I received was forget what the nurses Trish said she feels very After a trip to A&E in By August, Rob’s health had so poorly, he didn’t really just fantastic. People were and team did for me.” fortunate to have married May 2017, Rob (64) was deteriorated and he was bought speak much,” said Trish. coming in early to prepare such a lovely man. told he had cancer in the into LOROS for pain management. for the wedding. Even Rob sadly died at lining of the lung and the “But when the consultant the kitchen staff came in LOROS, five days after “It’s great to finally be Mrs diagnosis was terminal. “We thought he would only be mentioned getting married, especially to make the cake. they got married. Felts,” she added. “The on the Ward for a week,” added he had the biggest beam on nurses were so excited “We were in total denial, mother-of-two and grandmother- his face. That was it, the idea Trish and Rob said ‘I do’ in “Soon after we had about creating me a we just couldn’t believe it,” of-three Trish. “I promised him it had been put in our heads.” the LOROS Chapel, before said our vows, Rob name badge with my new said 60-year-old Trish, of would only be a week but then celebrating with friends mentioned that he was surname on. It was the Glen Parva, who had been his health got worse. Everything With that, colleagues and and family in the Hospice’s uncomfortable so I took little things like that that with Rob for 22 years. happened so quickly.” friends immediately got the ball social area. him back to his room. meant such a lot to me.” Trish and Rob

12 We’re always looking for patients, families and carers to share their experiences. Call (0116) 231 3771 or email [email protected] @LOROSHospice LOROSHospice LOROSHospice LOROSHospice loros.co.uk 13

The difference you could make… The LOROS Lottery What YOU could win “In 2008, when Peter won £2,000 for the first goes online! 1st Prize time, the winnings went £12 million has been towards his work By playing the LOROS Lottery, you’re making a huge raised by LOROS Lotteryplayers restoring classic cars. difference.From £1 per week you can support your local over the last 22 years. This could £2,000 How to join He used the rest to treat hospice and be in with a chance of winning up to £2,000. help pay for around 22,857 days the family, which he of inpatient care at the Hospice. £12M 2nd Prize 3rd Prize Direct Debit will do again this time!” Lucky double winner MEALS Set up a direct debit online. Visit (2008 and 2018); “Our boiler had been £200 loros.co.uk/lottery Peter Smith plays in By playing the LOROS LOTTERY or call us on (0116) 231 8430 memory of his wife replaced the day before, for one month, you could pay 4th Prize 5th Prize and we were worried for a patient’s meals for a day. £100 £50 we’d need to cancel Card Plus 50 Prizes x £10 Pay by card online. Visit our upcoming holiday to Majorca, COMPLEMENTARY loros.co.uk/lottery or call us on (0116) 231 8430 which is our son’s We’ve got some updates for you… Already a

first trip abroad – now TRANSPORT THERAPY LOROS Lottery Two plays every week for By playing the LOROS LOTTERY We’ve recently reviewed our prize structure and need we don’t need to!” a year could pay for us to for a year, you could pay for to let you know that from 1st August 2018 the third Cheque player? two complementary therapy transport 10 patients from prize will no longer have the chance to rollover, but £2,000 winner, sessions for our patients, their Pay by cheque (payable to LOROS Lotteries If you currently play their homes to the Hospice. will stay fixed at £150 each week. The good news is Becky Folwell families or carers. Limited). Send either £13, £26 or £52 for the LOROS Lottery and that you still have the opportunity to win one of our each number. would like to change 55 prizes every week! Please refer to the new prize Post to: The Lottery Office, Unit 8, to a Direct Debit or structure on above and for more information visit our Barshaw Park, Leycroft Road, Leicester LE4 1ET Card payment, visit terms and conditions at loros.co.uk/lottery with this magazine as reference. loros.co.uk/lottery

14 Please visit loros.co.uk/lottery to join now @LOROSHospice LOROSHospice LOROSHospice LOROSHospice loros.co.uk 15 Join our volunteering team!

There are opportunities for the Caribbean Carnival, If you would like to everyone throughout the community events such as be part of something Hospice and in the local the Evington Summer Fayre, amazing and would community. In this issue we and wellbeing events at GP like to help us raise are highlighting the work of surgeries across Leicester, awareness of LOROS, the community engagement Leicestershire and Rutland. please get in touch, we team. would love to hear Our volunteers manage from you. Over the summer, the information stands, give short community engagement presentations and support To find out more, email team will represent LOROS our mobile resource centre, [email protected] at local festivals such as LOROS Local. or call (0116) 231 3771

16 @LOROSHospice LOROSHospice LOROSHospice LOROSHospice loros.co.uk 17 LOROS 2018 events

Monday 2nd – Sunday 8th July Sunday 9th September Saturday 13th October Sunday 2nd December Forget Me Not display Skydive Sunday The Big Day Out at LOROS Light Up A Life Jubilee Square, Leicester Sibson Aerodrome, Peterborough Groby Road, Leicester LOROS Hospice Visit our beautiful display of Forget Be brave and face your fears as you Come and see LOROS for yourself Remember your loved one this Me Not flowers in Jubilee Square and plummet more than 13,000ft for an on our Hospice open day, which saw Christmas and sponsor a light on our remember your loved one. adrenaline rush that you will never forget! more than 2,500 visitors last year! special Christmas tree. A free, fun, family day out. loros.co.uk/forgetmenot loros.co.uk/jump loros.co.uk/lual loros.co.uk/bigdayout

Sunday 14th October Saturday 11th August Thursday 13th September Monday 3rd December The Leicester Marathon The Mudnificent 7 Wygston’s House The Christmas Concert Victoria Park, Leicester Heart Park, Coventry The Church of St James the Greater, Lace up your running trainers on behalf Leicester Get stuck in with Team LOROS this An evening of feast and folklore with of LOROS and take part in the half or full summer on this 7km obstacle course. fascinating stories on the history of An evening of festive songs and marathon, or the Cummins Relay Challenge. It’s going to be muddy good fun! Wygston’s House. entertainment organised by Applause. Pledge to raise £100 and run for free. loros.co.uk/mud loros.co.uk/wygston loros.co.uk/christmasconcert loros.co.uk/leicestermarathon

Saturday 1st September October Sunday 2nd December Thursday 27th December Annual Great Glen Wheelbarrow Race LOROS Yellow Day Santa Fun Run The 39th Winter Walk Great Glen Recreational Ground Go Yellow for LOROS! Dress-down Loughborough Town Centre Thurnby or Houghton on the Hill Celebrating its 10th year. The showground and pay £1, or sign up and take a look Get into the Christmas spirit with Village Hall area will have stalls, children’s and adults’ through our yellow fundraising guide this festive family-friendly fun run The annual five-mile, family-friendly, wheelbarrow race and concluding with live for more ideas! alongside more than 1,000 Santas. sponsored field walk. evening entertainment. loros.co.uk/yellow loros.co.uk/santa loros.co.uk/winterwalk loros.co.uk/ggwb

18 Download a copy of our event brochure at loros.co.uk/eventsbrochure @LOROSHospice LOROSHospice LOROSHospice LOROSHospice loros.co.uk 19 ensure the space is clean, 12pm: A vital part of All in a day’s work tidy and fully equipped with our role is to make sure everything they’ll need. supplies needed for patient care are well Did you know? We are the LOROS housekeepers. 9am: We go to reception to stocked. Anything that is meet our first admission of needed on the Ward or in • Housekeepers are the first point of contact There are six of us, and we are the the day, where we check their Day Therapy is ordered when patients and carers arrive at LOROS, people you’ll meet first when arriving name, date of birth and fit by us. We make sure ensuring that they are settled in and know a wristband to the patient. everything is available where to find everything they need. at the Hospice. when people need it. First impressions are key, and • Our housekeepers are available 365 days a year, we make sure patients know to ensure the Ward is comfortable and clean. 7am: Our first job is to make nurses, kitchen staff and where everything is and that 2pm – 3pm: On all of the patients on the the domestic team. Jobs they’re comfortable. Wednesdays, we receive • Most of our housekeepers have previously Ward a cup of tea or coffee are allocated depending deliveries, and we put worked in a caring profession and will always and provide them with on what has happened 10am: There’s laundry to work all the stock away in the make time to get to know our patients and fresh water. We continue overnight and what patients through. We’re off collecting correct place so it can be their families. to provide refreshments we are expecting to arrive dirty items to be washed and easily located. • Our housekeepers help those who struggle regularly throughout our on the day. replenishing clean laundry to feed themselves and liaise with kitchen working day. where needed. We also do 6pm – 7pm: We’re nearing staff about any dietary requirements patients 8am: Following our morning another tea round; this is to the end of our working may have. 7.30am: The team meets to catch-up, we’re on our way compliment the tea rounds day now, and once we’re discuss patient care and plan to get bed spaces ready for our kitchen staff also do to satisfied everything is in • Our housekeepers maintain vital supplies the day ahead. We meet with new patients. We add their ensure patients get plenty of top condition we can needed for patient care – this includes the nurse in charge, Ward name to the board and drinks throughout the day. go home. medical supplies, towels, staff uniforms and feeding apparatus.

20 Find out more about the care we provide at loros.co.uk/care @LOROSHospice LOROSHospice LOROSHospice LOROSHospice loros.co.uk 21 Community heroes Members of the Blaby Sajal Amrat took the brave Thank You Meridian Rotary collected decision to have her head We are extremely lucky to have so many fantastic for LOROS at Sainsbury’s, shaved and raised an Paula and Dot Mann organised a stall at the Church Rooms in Anstey supporters in the local community, and we want Grove Park, at Christmas, amazing £3,400. to thank you all. Your support is really valued and and raised £215. Paula looked very fetching as she got in the spirit dressed as a penguin. raising £2,180. is a major part of fundraising for the Hospice. Sue Sansome, Charlotte Millar and friends raised £2,049 from their Please get in touch if you’d like to fundraise for us; we’d very popular coffee morning. love to help and support you. Contact the team on (0116) 231 8431 or email [email protected] The very talented Mary Pollard raised £3,104 from her annual festive wreath workshop. Thanks to Peter Kerrigan for organising one of his famous quizzes at The 14th Annual Jazzbash The LOROS Singers - a choir the Coach and Horses Public House in Markfield, which raised £234. at The Musician, Leicester, made of LOROS volunteers, organised by Stuart Battle staff and friends raised Shepshed Support Group – Members of the Student Lifestyle Programme at the University and friends raised £650. £1,500 throughout 2017. thank you for 32 years of support. of Leicester volunteered at M&S for the day, raising £1,400 for the They can perform at your Hospice by packing customer shopping and collecting donations. The 15th Annual Jazzbash will take place on Sunday event too. Contact LOROS As our Shepshed Support Group If you would like to start a local Katie England and friends organised an afternoon tea fundraiser, 20th January 2019. Fundraising on (0116) 231 comes to an end, we would like support group for LOROS, please which took place at Oadby Tennis Club. Together they raised £1,352. 8431 for further details. to extend our profound thanks contact fundraising on An evening of entertainment including live music, a raffle and tombola for the outstanding 32 years they (0116) 231 8484 organised by Hannah Patterson-Markley and family raised £1,572. have been together fundraising for the Hospice. In total, they Thank you to Nicholas Lee Barrett supported by his have raised more than £100,000 Goodwin and his friends family and friends raised an The LOROS Summer Quiz, the Missing Link, – a staggering amount! from Los Nerdos who incredible £5,123 from their is available from our LOROS shops and at organised ‘A Night 'Swing into Remembrance' We’d like to express our the Hospice. Quiz sheets cost just £1 with Celebrating the Heroes of event, which took place at enormous thanks to all our all proceeds to LOROS. There’s £100 up for LOROS’ on Saturday 11th Longcliffe Golf Course in support groups, past and present. grabs in prize money with entries to be December and raised £1,036. Loughborough. If it wasn’t for their hard work and submitted by 23rd August. The Winter Quiz dedication, the Hospice would will be available from September. not be here today.

22 Unfortunately we cannot feature all events and presentations. View more at loros.co.uk/gallery @LOROSHospice LOROSHospice LOROSHospice LOROSHospice loros.co.uk 23 “As soon as who admits she was she sometimes struggles apprehensive about being with being a young Shantelle’s story I came to admitted to a Hospice. cancer patient. LOROS, I was Mother-of-three Shantelle is just 31. She has Shantelle and three children, aged 14, 13 and six. In February her children able to be a She said everyone “The staff don’t treat all mum again.” made her feel so at ease, of the patients the same, 2016, she was given the devastating news that reassuring her it was OK to they treat you like you’re she has terminal cancer. Here, she tells how feel upset. you, which is good LOROS is helping her cope with her diagnosis because I am me, even after her world was turned upside down. “At home, all of our though I have cancer,” “LOROS emotions were running she added. “It all began in February The following February, high, so we were arguing 2015. I was diagnosed with while Shantelle’s family was exactly all of the time; I was at breast cancer after I found a were planning a ‘cancer- what I breaking point, but as soon Last year, the lump,” said Shantelle Griffith, free party’, she started to needed” as I came to LOROS, I was LOROS occupational of Beaumont Leys, who was feel pains in her chest. able to be a mum again. therapists celebrated just 28 at the time. After tests, Shantelle 100 years of the was told the cancer “My kids can come and profession in the UK. If you would like to “I had a mastectomy and had returned; she had a to die? Who is going to look bones are becoming less “I also feel like I’m failing Her oncologist could see visit, and it’s quality find out more about radiotherapy and within tumour in her sternum, after my children?” she said. dense and more fragile. as a mum. It’s my kids she was struggling, so time. They’ve noticed a how our Occupational months I was back to work. and it was terminal. that keep me going, referred her to LOROS for difference in me; I’m more Therapy team and If I’m honest, I thought that “It really did knock me for six.” Over time, Shantelle they’re so strong but it pain management. chilled out now.” LOROS could support was it, I would have my “I remember thinking, said the pain had got breaks my heart. This is you or a loved one, breast removed and I could how can this happen to Shantelle has now developed worse, making her feel having a massive effect “LOROS was exactly what Shantelle likes the way visit loros.co.uk/care return to my normal life.” me at this age? Am I going osteoporosis, meaning her very sad. on them too.” I needed,” said Shantelle, LOROS staff talk to her as

24 We’re always looking for patients, families and carers to share their experiences. Call (0116) 231 3771 or email [email protected] @LOROSHospice LOROSHospice LOROSHospice LOROSHospice loros.co.uk 25 Choose charity, LOROS superstore and shop LOROS café opens its doors Throughout 2018 we’re running a year-long in Leicestershire specialising in music and campaign to showcase our amazing shops! media, situated in the trendy Clarendon Park In February, we opened our about the opening of our brand area. Find out what’s going on in the month- biggest store to date, complete new store in Wigston Magna. We’re hoping to dispel any myths long showcase at loros.co.uk/shoploros with a shop, showroom, café and surrounding charity shops while encouraging donation centre. “We’ve spent quite some time shoppers to step outside their comfort looking for a large, out of town zone and try buying from charity. The shop, situated in Pullman property, with storage, which was So choose charity, Road, Wigston Magna, offers a suitable for both shopping and By shining the light onto a different shop each coffee bar and cook shop, as well donating, so when we found this month, we will give people the chance to have shop LOROS! as a department store selling site, it was perfect.” a good look at what our stores have to offer. You can search for #ShopLOROS greeting cards, ladies wear and From our ‘4 Men’ shop in Wigston to our across our social media pages to children’s clothes. Plus, there is The new store also has on-site furniture shops in Leicester, we really find out which of our shops we’ll be extensive storage space that parking, making it easy for want to demonstrate just how much highlighting each month. will become the Hospice’s new people to drop off donations, variety and range our shops have. donation warehouse. have a browse and grab a coffee without worrying about the time. It’s July. It’s music festival season. So there’s This is our first ‘superstore’, and only one choice this month - our music shop joins our other 28 shops across Volunteers are also needed, so on Queens Road. Spiral Scratch has been open Leicester, Leicestershire and if you have some time to spare for three years and is the only charity shop Rutland. Monday to Sunday, from 9am until 5pm, then please get LOROS Trading Manager Jonathan in touch by emailing Capewell said: “We are so excited [email protected]

26 For opening times and directions to your closest shop, visit loros.co.uk/shops @LOROSHospice LOROSHospice LOROSHospice LOROSHospice loros.co.uk 27 RESEARCH AT LOROS EDUCATION AT LOROS

Communication – Richard III’s tomb effective, compassionate prompts big conversations By LOROS Practice Educator Alison Pilsworth

questions on death Our Foundation Level can also attend the professionally-trained Practice Educator Alison Communication Skills intense, two-day Advanced actors in a simulated safe Since May 2016, LOROS archaeological case studies to ‘Does how you die affect meaningful’. One person Pilsworth joined LOROS after workshop is suitable for non- Communications Skills environment. has been working encourage reflection about how you are remembered?’, wrote about what they working as a clinical nurse clinical staff and provides course, which is suitable for with the University of death and its importance in ‘Is all death the same?’, ‘What would take away: “I need specialist in heart failure. knowledge and practical staff holding a professional You will receive a Bradford on an Arts and all our lives. is the respectful treatment to start writing my end LOROS Practice Educators are skills. Participants will learn health and social care constructive and Humanities Research of bones?’, ‘Why talk about of life wishes and sharing passionate about enabling how their own personal registration e.g. NMC, HCPC. supportive appraisal Council-funded project, Referring to the tomb of death at all?’. them with my family”. staff to have effective, communication skills and of your professional combining archaeology Richard III, people were asked compassionate conversations style has an impact on others, The interactive course communication skills. with end of life care. ‘How do you (re)bury a King?’ This was an interactive The wider study - the with patients. They facilitate and the workshop includes will help attendees to and ‘Are the bones still ‘him’ exhibition, where visitors Continuing Bonds project - and deliver communication strategies to communicate build on their existing For full details of our During Dying Matters or just bones?’. Other big responded to questions via assesses the relevance and skills courses for registered effectively in difficult knowledge and competence. programmes, visit Week in 2017, the team questions that people were post-its and feedback forms. contribution of archaeology and non-registered staff situations. It includes individually loros.co.uk/education or held an exhibition at asked to consider included: They told us the exhibition to end of life care and from the health and tailored challenges, call our Education team on Leicester Cathedral, using ‘What actually is an ancestor?’, was ‘valuable, important and continues until this July. social care community. After completing the effective communication (0116) 231 8455 or workshop, participants tactics, and rehearsals with [email protected]

28 Find out more about our research activity at loros.co.uk/research @LOROSHospice LOROSHospice LOROSHospice LOROSHospice loros.co.uk 29 FUNDRAISING NEWS • FUNDRAISING NEWS • FUNDRAISING NEWS • FUNDRAISING NEWS • FUNDRAISING NEWS • FUNDRAISING NEWS • FUNDRAISING NEWS • FUNDRAISING NEWS • FUNDRAISING NEWS

Thank you to NEXT for its continued and generous You truly make a difference Thank you support towards our annual Ladies Lunch and its involvement in other events. Corporate heroes for your support 1. Tarmac team took on a cycle challenge in memory of their colleague and friend Robert Stevens and raised a Upton Steel kindly stunning £10,305. We’d like to say a big thank you sponsored our exciting, 2. Our partnership with Tokio Marine HCC came to an brand new Forget Me end with a staggering final total of £62,453 donated to to our corporate sponsors. Not Flower Appeal. 1 2 the Hospice. 3. Baker Hughes GE Company continues supporting Leicester-based Westerby LOROS, raising an incredible £5,351 throughout 2017. Group has sponsored a 4. Liliann Occasion Wear plans a number of events in summer garden party in aid aid of LOROS, from Christmas House to fashion shows of LOROS at the home of and afternoon teas. Sir David and Lady Samworth. 5. TSB, Humberstone Lane, Leicester has chosen the Hospice as its Charity of the Year and is building a The ongoing support from our three building societies: 3 4 partnership with our Education team. Hinckley & Rugby, Market Harborough and The Melton, The first 500 ladies to set up a 6. Kettleby Foods extends its support to LOROS after makes a real impact on the care we provide. We are very grateful Twilight Walk JustGiving Page completing its charity challenge, raising £2,335 for to their staff and members for their generosity, which has raised received a Karma Jewellery our patients. We are delighted that Brooksby Foods – a spectacular £23,229 through their hospice affinity accounts. bracelet from Argento, Leicester. another Samworth Brothers business – has joined forces The event would not be possible with the team. without the fantastic support of To find out more about corporate support and Charity of Thanks to Charnwood Brewery, Practical Car & Van Rental, Phoenix, , the Year partnerships please call our fundraising team on Extra at , Buds Floral Design, King Power Stadium and (0116) 231 8431 or email [email protected] 6 Pepsico, and Burleighs Gin for their gifts in kind. Knightsbridge Estate Agents. 5

30 Unfortunately we cannot feature all events and presentations. View more at loros.co.uk/gallery @LOROSHospice LOROSHospice LOROSHospice LOROSHospice loros.co.uk 31 Have a celebration FUNDRAISING £6,30 MADE EASY C 0 on us this year

Access our resources at By buying LOROS scratch loros.co.uk/toolkit cards, you’ll be making a huge How to buy £ C 870 difference and supporting £240 C local terminally ill people. Online at

FUNDRAISING loros.co.uk/scratchcards IDEAS They cost £1 each and give you the

CLIMB A MOUNTAIN £10 chance of winning up to £1,000! C 0 Over the phone by calling

Or do something completely different and fundraise your way! 09 If you have a party coming up or if (0116) 231 8430 loros.co.uk/toolkit £2 you are getting married and want YOUR ONLINE C 5 FUNDRAISING Your LOROS guide TOOLKIT to offer something different to your PUBLICITY to fundraising loros.co.uk/toolkit 08 AND PROMOTION Online toolkit If you want to buy a small Press release We’re making it easier than ever guests as favours then look no further Posters and flyers Sending a press release to for you to fundraise for LOROS Advertise everywhere that you local newspapers, magazines, with our new online toolkit! can; local shops, notice boards, newsletters and radio stations libraries, supermarkets, anywhere can help to publicise your plans. The free online toolkit includes a variety of useful (and fun!) that you can think of! Do you We can send a template for you Fundraising header sashes have a notice board at your downloadable resources to to use and help you to identify Fundraising Fundraising planner quantity of our LOROS workplace? Are you able to suitable local publications. help and support you in your – we’ve got different designs to poster put details on your intranet fundraising quest. It includes a example or email signature? Online donation page handy planner, a step-by-step It’s really easy to be able to guide, sponsorship forms, a share details of your plans and poster template and much more.

collect donations using an online Your LOROS guide donation site, such as JustGiving to fundraising scratch cards then you can or, if you are raising funds in choose from! memory of someone, Our LOROS loros.co.uk/fundraising £ site. Take a look Lasting Tribute Fundraising guide digital download loros.co.uk/fundraising 5

Social media and see if any of these would be C Using social media is a great way a good tool to assist you with to tell people about your plans. your fundraising. do this from any LOROS shop. You can also link up with LOROS loros.co.uk/toolkit Take lots of photographs and let us know what you’re up visit It’s always nice to have memories to! If you are setting up a website to access our library of resources of your fundraising, but we also for your event then we can love seeing your pictures! Send provide you with the LOROS logo. them to us to include on our Please contact us to request this. online gallery. You could send a LOROSHospice and use photo to the local press or include We’re busy designing new scratch Find your closest by visiting #LOROS in your posts a few pictures on your social

media – and don’t forget @LOROSHospice to mention us! LOROSHospice

LOROSHospice Be proud of your fundraising and tell loros.co.uk/shops @LOROSHospice 07 loros.co.uk/toolkit cards, perfect for your seasonal everyone how much you raised! 06 loros.co.uk/toolkit celebrations this year!

32 Your online toolkit and guide makes fundraising even easier! Access our resources at loros.co.uk/toolkit @LOROSHospice LOROSHospice LOROSHospice LOROSHospice loros.co.uk 33 kindly supported by: The LOROS Make a difference To order your flower please visit loros.co.uk/forgetmenot Forget Me Not or complete this order form and return with your cheque made payable to ‘LOROS’. Flower Appeal for just £25 Alternatively you can place your order by ringing (0116) 231 8431 between 9am and 5pm, Monday to Friday. Title: Forename: Surname: Our Forget Me Not flowers I will never forget “Having dad there meant it was the best day of my life.” are priced at £25 each. “I will never forget my wedding day, when my Eddie, 56, died in his home, as he had wanted, just a Did you know the £25 cost of one brother pushed dad down the aisle, so he could give few months later, in August. I would like to order flower(s) me away. That was top of dad’s bucket list, to give me flower could pay for… Billing address Delivery can be arranged for an additional £4.95 away and he hung on for it.” “I miss him every single day,” added Emily. Address: • an hour of care for one of our inpatients per flower or can be collected from loros Hospice Emily’s father, Eddie Gardiner, was diagnosed with Motor #IWillNeverForget from 10th July (Monday to Friday between 9am Neurone Disease in May 2016. Following his diagnosis, • an aromatherapy, reflexology or and 5pm). Please indicate whether you would like Eddie started attending LOROS and accessing services. massage session, helping to relieve a delivery or collection. We would love to know Postcode: patient’s pain and sickness, or to reduce Please send my flower(s) to the delivery address why your unique “The team at LOROS were amazing from day one. We anxiety in patients and their family would have all felt very alone if LOROS hadn’t been Forget Me Not is special I will collect my flower(s) from loros Hospice members there,” said Emily to you. Delivery address if different from billing address on or after 10th July • the collection of two patients from home – additional £4.95 per flower Loros needs to raise £5 million every year to Eddie’s goal was to see Emily get married and he Share your memories of Name of addressee if different to the above carry on caring for more than 2,500 people across managed it. In June 2017, he was pushed down the aisle, for Day Therapy your loved ones using Title: Forename: Surname: Leicester, Leicestershire and Rutland. I would like before saying ‘I do’ as he was asked to give Emily away; • a protective uniform for a nurse to make an additional donation to loros. they were two of the last words he ever spoke. #IWillNeverForget on £ “I will never forget that day,” said 27-year-old Emily our Facebook, Twitter or • a day’s worth of meals for five patients Address: Humphrey, of Rutland. Emily will never forget, thanks to the LOROS Forget Me Instagram pages. Please complete the total cost of your flower(s), Not Flower Appeal. You too can buy a Forget Me Not in delivery charge(s) and any additional donation memory of a loved one by filling in the attached form • plants and gardening services for the Search: LOROS Hospice. here. or visiting loros.co.uk/forgetmenot Hospice grounds Total £: Postcode:

34 @LOROSHospice LOROSHospice LOROSHospice LOROSHospice loros.co.uk 35 2018/FMN/02 How can I own a Forget Me Not flower? Visit loros.co.uk/forgetmenot or complete the form overleaf

A state-of-the-art venue for hire. The Centre provides meeting and conferencing facilities for up to 80 people at extremely competitive rates.

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