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Improving Workers' Safety and Health in the Zimbabwean Mining and Quarrying Industry Bernard Mabika Walden University

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Improving Workers' Safety and Health in the Zimbabwean Mining and Quarrying Industry Bernard Mabika Walden University Walden University ScholarWorks Walden Dissertations and Doctoral Studies Walden Dissertations and Doctoral Studies Collection 2018 Improving Workers' Safety and Health in the Zimbabwean Mining and Quarrying Industry Bernard Mabika Walden University Follow this and additional works at: https://scholarworks.waldenu.edu/dissertations Part of the Business Administration, Management, and Operations Commons, Management Sciences and Quantitative Methods Commons, Mining Engineering Commons, and the Occupational Health and Industrial Hygiene Commons This Dissertation is brought to you for free and open access by the Walden Dissertations and Doctoral Studies Collection at ScholarWorks. It has been accepted for inclusion in Walden Dissertations and Doctoral Studies by an authorized administrator of ScholarWorks. For more information, please contact [email protected]. Walden University College of Management and Technology This is to certify that the doctoral study by Bernard Mabika has been found to be complete and satisfactory in all respects, and that any and all revisions required by the review committee have been made. Review Committee Dr. Brandon Simmons, Committee Chairperson, Doctor of Business Administration Faculty Dr. Isabel Wan, Committee Member, Doctor of Business Administration Faculty Dr. Scott Burrus, University Reviewer, Doctor of Business Administration Faculty Chief Academic Officer Eric Riedel, Ph.D. Walden University 2018 Abstract Improving Workers’ Safety and Health in the Zimbabwean Mining and Quarrying Industry by Bernard Mabika MS, University of Derby, 2000 BACC, University of Zimbabwe, 1994 Doctoral Study Submitted in Partial Fulfillment of the Requirements for the Degree of Doctor of Business Administration Walden University June 2018 Abstract Lack of effective occupational safety and health (OSH) strategies is a reason that workplace accidents in the mining and quarrying industry remain high, making the industry one of the riskiest operations worldwide. The purpose of this multiple case study was to explore successful strategies mining and quarrying leaders in Zimbabwe used to improve OSH. The key research question addressed successful strategies leaders in the mining and quarrying industry use to improve employee occupational safety and health in Zimbabwe. Six successful business leaders from 3 mining and quarrying mines in Zimbabwe demonstrated an exception to unsafe practices, particularly through their exceptional OSH improvement records. The conceptual framework of the study was Deming’s plan-do-study-act cycle theory. Data were gathered through review of company documents, and in-depth interviews with 6 mining and quarrying leaders in Zimbabwe who had successfully improved OSH strategies in the workplace. Transcribed interview data were classified, coded, and analyzed. Themes that emerged included organizational culture, compliance with rules and regulations, and accident prevention. The results of the study indicate that successful OSH leaders designed the workplace, trained and developed employees, and empowered and equipped employees with the relevant skills and knowledge. The findings support positive social change by providing mining and quarrying leaders with knowledge and skills to improve OSH strategies in the workplace, thereby promoting a safe workplace and zero accident tolerance in the workforce and the community. Improving Workers’ Safety and Health in the Zimbabwean Mining and Quarrying Industry by Bernard Mabika MS, University of Derby, 2000 BACC, University of Zimbabwe, 1994 Doctoral Study Submitted in Partial Fulfillment of the Requirements for the Degree of Doctor of Business Administration Walden University June 2018 Dedication This doctoral study is dedicated to all business leaders aspiring for Zero Accident Vision in their workplace, and all those who had an input throughout this journey. You made this journey easier and achievable. To my wife Olivia, thank you for the unwavering support, encouragement and valuable time. To my wonderful daughters, Ancicaliah, Virginia, and Elizabeth, never give up on learning. I hope I have shown you the way. Acknowledgments I completed this doctoral study through the support of others. Firstly, I want to express my sincere gratitude to my committee chair, Dr. Brandon D. Simmons. Thank you, for your patience and encouragement as you advised and guided me through the doctoral study process. I would also like to thank Dr. Isabel L. Wan, my second committee member, and Dr. Scott W. Burrus, University research reviewer. To the whole DBA faculty team, a special thank you for your unwavering support. The business leaders in the mining and quarrying industry volunteering for the study interviews were wonderfully open with me and very willing to provide the data that is the foundation of this study. Thank you to everyone that participated; it is my hope that our work will make a difference in our industry. A special thanks to Sekuru Leonard Manjoro who helped with many aspects of the computer work and kept me sane when formatting problems threatened to make me crazy. I would like to thank my family for their unwavering support during my doctoral studies. Even when it seemed like the journey was endless, you have been there with a lot of support. You insisted the journey was explorable and one day it would be accomplished. True, I have finally accomplished. Your invaluable support was pivotal in this journey. Table of Contents List of Tables ..................................................................................................................... iv List of Figures ......................................................................................................................v Section 1: Foundation of the Study ......................................................................................1 Background of the Problem ...........................................................................................2 Problem Statement .........................................................................................................3 Purpose Statement ..........................................................................................................4 Nature of the Study ........................................................................................................4 Research Question .........................................................................................................6 Interview Questions .......................................................................................................6 Conceptual Framework ..................................................................................................7 Operational Definitions ..................................................................................................8 Assumptions, Limitations, and Delimitations ..............................................................10 Assumptions .......................................................................................................... 10 Limitations ............................................................................................................ 10 Delimitations ......................................................................................................... 11 Significance of the Study .............................................................................................11 Contribution to Business Practice ......................................................................... 12 Implications for Social Change ............................................................................. 13 A Review of the Professional and Academic Literature ..............................................14 Transition and Summary ..............................................................................................66 Section 2: The Project ........................................................................................................68 i Purpose Statement ........................................................................................................69 Role of the Researcher .................................................................................................69 Participants ...................................................................................................................71 Research Method and Design ......................................................................................73 Research Method .................................................................................................. 73 Research Design.................................................................................................... 74 Population and Sampling .............................................................................................75 Ethical Research...........................................................................................................77 Data Collection Instruments ........................................................................................79 Data Collection Technique ..........................................................................................82 Data Organization Technique ......................................................................................84 Data Analysis ...............................................................................................................84 Reliability and Validity ................................................................................................87
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