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March/April 2012 the Administrator’S Advantage 1 IS RECORDS MANAGEMENT ALWAYS the LAST PRIORITY? Ll Rights Reserved INSIDE: The Trends MINISTRATOR’S Jessa Baker: Tip-Offs & Buzzer Beaters: What’s Happening On & Off the Court 14 V ANTAGE Data Security Bob Gaines: Data Security Matters 18 MARCH / APRIL 2012 Marketing Patrick Johansen: Four Trends To Improve Your Marketing Budget 28 Printing Solutions Cheryl Ferguson: Managed Print Solutions: Best Practices: Developing A Comprehensive Strategy to Improve Efciency and Lower Costs 34 Workplace Andrea Brandt: What Today’s Law Firm Leaders Need to Know 36 Legal Industry Issue March/April 2012 The Administrator’s Advantage 1 IS RECORDS MANAGEMENT ALWAYS THE LAST PRIORITY? ll rights reserved. Iron Mountain and the design of the mountain are registered trademarks of Iron Mountain Incorporated. .A © 2010 Iron Mountain Incorporated ELEVATE THE IMPORTANCE OF LEGAL RECORDS MANAGEMENT You’ve always known that how well your firm manages its records, performs discoveries and produces evidence directly impacts client service, risk mitigation www.ironmountain.com and operating costs. Now, you can prove it with Iron Mountain’s cost-effective 800-899-IRON eRecords Management and Digital Archive services. Secure storage keeps your valuable records protected and compliant, while fast, easy, web-based document For local service call search and retrieval capabilities deliver the information you need, when it’s 630-936-8174. needed. For over 50 years Iron Mountain has been helping law firms reap the rewards of effective records management. Shouldn’t your firm be one of them? RECORDS MANAGEMENT | DATA PROTECTION AND RECOVERY|SECURE SHREDDING 2 The Administrator’s Advantage March/April 2012 IS RECORDS MANAGEMENT ALWAYS The THE LAST PRIORITY? MINISTRATOR’S V ANTAGE Legal Industry Trends Articles The Administrator’s Advantage Tip-Offs & Buzzer Beaters: March/April 2012 What’s Happening On & Off the Court . 14 By Jessa Baker Newsletter Editor: Nanine Schweda 312-863-5012 Data Security Matters ...................................... 18 [email protected] By Bob Gaines Newsletter Committee: Four Trends To Improve Your Marketing Budget ....................28 Patsy Carey By Patrick Johansen 312-630-1211 [email protected] Managed Print Solutions: Best Practices: Developing A Comprehensive Strategy to Improve Efciency and Lower Costs .... 34 Jane Klenck By Cheryl Ferguson 312-662-4662 [email protected] Workplace Trends: What Today’s Law Firm Leaders Need to Know ..................................... 36 Mary Lynn Wilson, CLM By Andrea Brandt 312-332-8497 [email protected] Advertising Space: Features Karin Jackson 312-782-7606 Editor’s Cut ................................................ 5 President’s Message ......................................... 8 ll rights reserved. Iron Mountain and the design of the mountain are registered trademarks of Iron Mountain Incorporated. .A Printing: Elk Grove Graphics Upcoming Events . 12 847-439-7834 Member Spotlight .......................................... 21 Design: Legal Levity ............................................... 24 Heiniger Design, Inc. Bi-Monthly Recap ( Creating an Engaging Workplace ) .............. 26 219-838-0243 Business Partner Prole ...................................... 32 Cover photo: Welcome New Members ..................................... 44 Millenium Park by Paul Klenck © 2010 Iron Mountain Incorporated ELEVATE THE IMPORTANCE OF LEGAL RECORDS MANAGEMENT ALA Mission Statement: The Association of Legal Administrators’ You’ve always known that how well your firm manages its records, performs mission is to promote and enhance the discoveries and produces evidence directly impacts client service, risk mitigation www.ironmountain.com competence and professionalism of The Administrator’s Advantage is published on a bi-monthly basis by The Greater Chicago Chapter of and operating costs. Now, you can prove it with Iron Mountain’s cost-effective all members of the legal management 800-899-IRON team; improve the quality of the Association of Legal Administrators. The newsletter is published as a service to The Greater Chicago Chapter members and others interested in law rm management. Any article or advertisement published eRecords Management and Digital Archive services. Secure storage keeps your management in law firms and other legal here should not be considered to be an endorsement by The Administrator’s Advantage of the opinions valuable records protected and compliant, while fast, easy, web-based document For local service call service organizations; and represent expressed in the articles or of the products or services advertised. Contributing writers are asked to professional legal management and disclose afliations or interests that may inuence their writing positions. Anyone interested in contribut- search and retrieval capabilities deliver the information you need, when it’s ing an article or otherwise participating in the production of the newsletter is most welcome and should 630-936-8174. managers to the legal community and to contact the editor. needed. For over 50 years Iron Mountain has been helping law firms reap the the community at large. rewards of effective records management. Shouldn’t your firm be one of them? © Copyright 2011 by The Greater Chicago Chapter of ALA International. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechani- cal, including photocopy, recording, or any information storage and retrieval system, without permission in writing from the Association of Legal Administrators. Requests for permission to reprint any part of The Administrator’s Advantage should be directed to the Newsletter Editor or the Newsletter Committee. RECORDS MANAGEMENT | DATA PROTECTION AND RECOVERY|SECURE SHREDDING March/April 2012 The Administrator’s Advantage 3 Business Partner Sponsors and Advertisers Business Partner Sponsors Advertisers Index: The Greater Chicago Chapter wishes to thank all of our sponsors ABA Retirement Funds .................................................................46 for their generous contributions and support: Baker Tilly Virchow Krause ...........................................................46 Beacon Hill Legal ..........................................................................38 Platinum Sponsor: Bridges Court Reporting ..............................................................39 Next Day Toner CallOne .........................................................................................27 Canon Business Solutions ...........................................................22 Gold Sponsors: Cintas Document Management ...................................................17 Document Technologies, Inc. Clarity Imaging Technologies, Inc. ................................................46 Iron Mountain UPS CMS Management Solutions .......................................................41 Coffee Unlimited ...........................................................................39 Silver Sponsors: Des Plaines Ofce Equipment Co. ...............................................11 Call One Document Technologies, Inc. .......................................................23 IKON/Ricoh Legal Elk Grove Graphics .......................................................................22 Rentacrate a HiTouch Co. Equitrac Corporation ...................................................................41 Warehouse Direct Federal Record Storage ...............................................................41 FirmWise .........................................................................................7 Copper Sponsors: Garvey’s Ofce Products .............................................................45 Des Plaines Ofce Equipment Co. Jones Lang LaSalle Gregg Communications ...............................................................45 Pitney Bowes Legal Solutions Humanscale ..................................................................................44 Project Leadership Associates IKON/Ricoh Legal .........................................................................33 Williams Lea, Inc. Iron Mountain .................................................................................2 IST Management Services, Inc. ....................................................41 Bronze Sponsors: Jones Lang LaSalle ......................................................................13 ABA Retirement Funds Baker Tilly Virchow Krause Keno Kozie Associates .................................................................16 Beacon Hill Legal Lower Electric LLC .......................................................................39 Bridges Court Reporting Meetrix Communications, Inc. .....................................................31 Canon Business Solutions Merrill Corporation ........................................................................43 Cintas Document Management M.G. Welbel & Associates, Inc .....................................................43 Clarity Imaging Technologies, Inc. CMS Management Solutions Miller Bros. Engravers Co. ............................................................46 Coffee Unlimited National Ofce Furniture ...............................................................25 Equitrac Corporation Next Day Toner .............................................................................48 Federal Record Storage MDMC Océ Business Services ................................................................33 Garvey’s Ofce Products Omega Legal Systems .................................................................39
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