GOVERNMENT OF CIVIL AVIATION DEPARTMENT OFFICE OF THE DIRECTOR GENERAL OF CIVIL AVIATION TECHNICAL CENTRE, OPP. SAFDARJUNG AIRPORT, NEW -110003 Telegram: “AIRCIVIL”, Telephone No. 24622495, 24622499, 24622500

23-11/2004-RD Dated: 24 th July, 2009

AIR TRANSPORT CIRCULAR 5 OF 2009

Subject: Transparency in Display of Airfare – Rule 135 of Aircraft Rules, 1937 reg.

In order to have transparency in airfare advertising, Rule 135 of the Aircraft Rules, 1937 has been amended wherein shall display tariff in a conspicuous manner to show the total amount payable by a passenger and a complete break-up of the total amount, indicating the fare, tax, fees or any other charge, if any, separately.

Accordingly, scheduled domestic airlines had been asked vide DGCA Circular No. 9/9/2009-IR dated 11 th May, 2009 and 22 nd June, 2009 to amend their respective websites to indicate the airfare in a manner as indicated in the aforesaid para and advise their Travel Agents for similar action. The scheduled domestic airlines have carried out the said amendment. Based on the survey conducted by DGCA and the feedback received from various quarters, it has been observed that: i) There is no uniformity of airfare display on the website. ii) Passenger unfriendly terms have been used in the fare break-up e.g. YQ, YR, WO, etc. iii) The display in the website is not in accordance with the Rule.

In view of the above, all the scheduled domestic airlines are required to display the airfare in the following manner on their respective website:

Total amount payable by passenger Rs. ……. Breakup of above amount Fare Rs. …….. Tax Zero Fees - Passenger Service Fee (PSF) Rs. 229/- - Airport Development Fee (ADF)/(UDF) Rs. 200/- (if applicable) The above actions on the part of airlines may be complied with latest by 15 th Aug., 2009.

(Lalit Gupta) Director (R&D) For Director General of Civil Aviation

To:

1. Director Commercial, NACIL (I), Nariman Point, Mumbai 2. The Chief Executive Officer, , Domestic Arrival Terminal, 1st Floor, IGI Airport, New Delhi 3. The Chief Executive Officer, , SM Centre, Andheri-Kurla Road, Andheri (E), Mumbai 4. The Chief Executive Officer, JetLite, A-110, Mahipalpur Extn, New Delhi 5. The Executive Vice President, , Kingfisher House, Western Express Highway, Vile Parle, Santacruz (E), Mumbai 6. The Chief Executive Officer, Spicejet, 309, Udyog Vihar, Phase IV, 7. The Managing Director, , Alexander Square, Chennai 8. The Chief Executive Officer, Go Air, Paperbox House, Off Mahakali Caves Road, Andheri (E), Mumbai 9. The President, IndiGo, Global Business Park, Tower ‘C’, Gurgaon 10. The Chief Operating Officer, MDLR Airlines, MDLR House, Sector 15, Gurgaon