User Guidance: Compatibility View Mode INFORMATION on HOW to CHECK WHICH VERSION of INTERNET EXPL ORER YOU ARE USING and HOW to TURN on COMPATIBILITY VIEW MODE

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User Guidance: Compatibility View Mode INFORMATION ON HOW TO CHECK WHICH VERSION OF INTERNET EXPL ORER YOU ARE USING AND HOW TO TURN ON COMPATIBILITY VIEW MODE

Background If you are experiencing trouble with the MIIC website and it does not look like you expect it to, your browser may not be compatible with the MIIC website. MIIC is most compatible with

Internet Explorer version 9 or earlier. MIIC is not as compatible with Google Chrome ,

Mozilla Firefox , Safari , Microsoft Edge or , and Internet Explorer versions 10 or greater. Can’t find Internet Explorer on your computer? Contact your IT staff for assistance.

Checking Your Internet Explorer Version There are two ways to check which version of Internet Explorer is installed on your computer: 1. Using the Help button a. Click on the Help button. Depending on your version of Internet Explorer this may appear as a Help button, a button, or a button. b. Click on About Internet Explorer.

c. A window will appear that displays which version of Internet Explorer you are using. i. If you are using Internet Explorer Version 9 or earlier there is no need to set the browser in Compatibility View Mode. ii. If you are using Internet Explorer Version 10 or greater, follow the steps below to turn on Compatibility View Mode.

1 COMPATIBILITY VIEW MODE GUIDANCE

2. Using Help in the Menu bar a. From the Help menu select About Internet Explorer.

b. A window will appear that displays which version of Internet Explorer you are using. i. If you are using Internet Explorer Version 9 or earlier there is no need to set the browser in Compatibility View Mode. ii. If you are using Internet Explorer Version 10 or greater, follow the steps below to turn on Compatibility View Mode.

Turning on Compatibility View Mode If you are using Internet Explorer 10 or greater you will need to turn on Compatibility View Mode. Depending on which version of Internet Explorer you are using, the process may be different.

2 COMPATIBILITY VIEW MODE GUIDANCE

1. Click on Tools in the menu bar or the button in the top right corner. 2. Select Compatibility View Settings.

3. In the pop-up screen, “state.mn.us” should be automatically filled under Add this website. If not, enter “state.mn.us” manually. Click Add.

4. Close the window. Your browser should now be compatible with MIIC. a. If you were logged in to MIIC while turning on Compatibility View Mode you will likely need to log out and then back in to MIIC.

Minnesota Department of Health Minnesota Immunization Information Connection PO Box 64975 St. Paul, MN 55164-0975 651-201-5207 [email protected] www.health.state.mn.us/people/immunize/miic

07/06/20 To obtain this information in a different format, call: 651-201-5207.