Esg Playbook

ESG PLAYBOOK

. . NCSOFT ESG PLAYBOOK 2020 . * NCSOFT ESG PLAYBOOK 2020 . Contents

NC Overview PLAY for Sustainability

CEO 04 44 Who We Are 06 46 What We Create 07 48 Highlight ‘PUSH, PLAY’ 08 54 10 55 56

ESG Appendix

ESG 14 60 , 16 ESG 61 28 GRI Standards Index 63 34SASB Index 75 383 76 NC Overview 2 01

Blade & Soul 2 NC Overview

CEO 04 Who We Are 06

10 NC Overview PLAY for Sustainability CEO 4

CEO NC Overview CEO 5

“

.”

. . .

. . 1997 . . .

NC Overview Who We Are 6

Who We Are NC .

)

1997 3 11 NC West Holdings 2012.12 418 Publishing/Development

, NC Japan KK 2001.09 151 Publishing/Development

NC Taiwan Co., Ltd. 2003.08 83 Publishing/Development

4,231 ) NC Vietnam Visual Studio Co., Ltd. 2020.01 103 Art Outsourcing

NC Europe, Ltd. 2004.07 10 Core Value 1996.10 90 , NEVER ENDING INTEGRITY PASSION CHALLENGE 2009.04 151 2011.04 69

6 12 12 _ ) 2 NC Overview What We create 7

1998 & What We Create IP .

PC · ·

2 2 M 2M Lineage Lineage 2 Guild Wars 2 Lineage M Lineage2M UNIVERSE

& H3 AION Blade & Soul FUSER Pro Baseball H3 PURPLE BUFFTOON NC Overview Highlight ‘PUSH, PLAY’ 8

PUSH, Highlight NC . . NC NC .

PC , PURPLE & Yeti AI AI , ‘VocGAN’

NC , NCDP 2020 2M, · NC Overview Highlight ‘PUSH, PLAY’ 9

PLAY, FUSER, · NC . . NC NC .

, M · H3

AI , NC PLAY NC Overview 10

1. , . - , , - 2020 5 ‘ ’

COVID-19 . 2020 2. 3 . - , , MMO(Massively Multiplayer Online) - .

3. (Digital (Digital Therapeutics Alliance) #PlayApartTogether , , Therapeutics, DTx) . 2021 CES(Consumer Electronics Show) . - 2019 EndeavorRX ADHD . NC Overview 11

COVID-19 4. , . . 2019 63.6 USD , 388.9 USD 16% . 2020 1 2020 9.3% 3 39.1% , . USD( 193 2019 9.2% 17 . 63.6 USD 16 %

NC · . 2021 7 ‘ : ’ , . 3 650 . 39.1%

10492 , 2020 , 2017 1 ~2020 1 36 12 02

AION 13 PUSH

ESG 14 16 28 34 38 ESG 14

ESG

. ESG .

. 2021 ( . . 2012 NC AI . .

2021 3 3 ESG . . ESG 15

“ .”

ESG . CSO ( ) .

. COO CHRO CFO ( ) ( ) ( ) AI . : ESG

- ESG( , , ) . - 1 Working Group - : ESG . - : / , AI , , , . ESG , 16

‚

NC /

NC . / / . NC IP NC ( ( .

, 17

NC . , .

2020 NC CEO 4 11 'I&M REPORT' . - - , 3 - 2020 NC - , CEO - - . ,

. , . COVID-19 NC ‘ ’ I&M REPORT 60% , - NC . 3

2022

I&M REPORT , 18

, NCDP , ‘Null’ . · · . . . 2021 ‘PUSH, PLAY’ , , 52 . , 3D ‘ ’ . , , . 2022 , IT , . .

NC { } DAY 2021 NCDP DAY I&O DAY , 2020 HR DAY ‘ ’ .

, 19

NC Culture Class ‘ , , , ’ , ‘Team Better Program’ . ‘NC Culture Class’ , . , . , , .

‘ ’ . , , , , , NC IP .

NC Culture Class , 20

NC West Holdings

NC West Holdings D&I(Diversity & Inclusion) NC Vietnam Visual Studio HR D&I . . NC West Holdings D&I D&I , , , Up D&I . . 2020 75% 309 2020 D&I , . , 90% D&I . . 94% D&I , 95%

2020 NC West Holdings 2020 . NC West Holdings D&I , ’ - Women’s Day: .

- Appreciation Day: - 40 D&I , (micro-learning) - (Compensation - , , (microaggression), - VTC Academy (unconscious bias) - NC West Holdings - NC VVS Beyond( ):

- , Conversation D&I - Corporate Culture Survey: - (microaggression), , (unconscious bias) Listening

NC VVS Beyond , 21

NC NC . , .

NC Job# ( NC · · Job# , . Job# NC . ‘Key#’ #( ) · , , ‘Open#’ . . 2020 , , 85% Job# . Job Posting . ( ) . Key# 2017 20.0%

615 518 1,133

397 134 531

224 59 283 , 22

NC West Holdings NC West Holdings , . .

NC 2020 KAIST Game Art, Design, Sound . . 3 . . 2020 ConeXion Virtual Career Fair . Lat- inxInGaming , 2020 200 , . NC West Holdings Arena , · Net . . . . COVID-19 1:1 2017 2020 1,009 380 .

2017 2020 35.2% ‘ ’ . ConeXion Virtual Career Fair . 2020 . ,

. , 23

NC VVS, Women’s Day , 24

, . NC , , .

NC NC . . 2019 ‘ ’ ( ) (Culturalization) ? , ( , , , ) . ( , , , ) ,

. , , , , · , NC .

. , NC · , , . . , · , , , ‘ ’ . , 25

/ QA ArenaNet, LLC. NC NC West Holdings ArenaNet . QA(Quality Assurance) , , . D&I . , Asian Cultural Council , Asian Cultural Council ArenaNet . . Are- QA ‘ naNet , 2021 6 30 / ’ . . ,

/ . Guild Wars 2 : Guild Wars 2 - End of Dragons ArenaNet

. Hoshino, Noshir Dalal . , 26

NC .

/ / , .

NC (discrimination), 2021 , NC (bias), (rudeness), , , , , , 23 (illegality), (sexual harass- , 4 . ment) . , 1 AI Art, , NPC . . , 2 .

3 - , - , / , , , , , , , / , , / , / / , , , , 4 - / , , , / , , / , / - -

- - AI - - / / , 27

NC West Holdings ArenaNet, LLC.

NC NC ArenaNet Narrative Team (Narrative . NC West Holdings Mentorship Program) That Love is Love , . . 2020 5 , , , , , . . Over Division” 2020 10 , . 2021 6 - Chauncey Gammage ) 12 . - Human Rights Watch . - Washington ACLU (American Civil Liberties Union)

. 2020 16,375 USD , 46 32,751 USD . Asian American Foundation 12,070 USD . Pride Month Bingo LGBTQ+ ArenaNet, LLC. Logo 1,750 USD , LGBTQ+ . 28

- - NC · . NC / - - Advisory ( , ) . -

- - 1 * : CIO, CITD, , - * : , , , 1 29

· , . NC , .

NC 2021 · · NC , NC . , , 2 · . · , , . ISO 27001 . , . . 2020 · , , . ISO 27001 - : 2019.1.24 - : 2021.4.7 - : - : plaync

NC . , ,

. 2020 . 30

NC . ‘ · ’ , , , , , · , · , Bot . . , , · . , .

2021 NC · · ,

- - - ,

- -

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NC 2021 · · .

, , 3 · .

NC 2021 , NC plaync ‘ ’ CISO . . , , . , . CPO , , . , . . 2 , 3 . 3 CSC . , 3 . , NC . , NC plaync plaync · . , 3 . · · ( ) . .

plaync 32

. 2020 1. F/W, IDS, 4. NC , 2021 IPS, WAF , . . DB . DB DB 1 ( ) IDC , 1 , . . . 2. DB IP DB 5. , DB , CTO TS , QA, , . . . , . 3. 4

, - - - - 100% - - OTP ) . 100% 33

NC · · . · , . 1 . . 2020 74 51 ( · . 23 ) , 2021 .

- -

- ·

- - · 34

AI . NC AI AI . NC .

Core Values Data Privacy Unbiased Transparency ( ( (

AI AI

. . .

AI AI AI . . .

NC 2011 , NLP ( ) 200 . 5 , , , .

‘ 100% ,

AI . AI NLP AI 2021 1 ‘ ’ , . AI . 2021 4 . 2020 . AI , AI 4 , AI , , ‘ (Private . . Message & Call)’ . AI , . NC AI 100% .

, (Neural Vocoder)

2021 7 , NC Speech AI Lab , NC AI AI AI , KB , ‘AI , . AI , ’ . . , . NC NLP . . ' . . AI e-Sports . . , , , (Neural Vocoder) , In-game . . , AI .

. GAN NC AI , NC . ‘VocGAN’ . . ‘VocGAN’ 2020 10 INTERSPEECH 2020 . 'AI ' 37

NC AI NC Fellowship AI AI R&D ‘ ’ . NC NC 2018 . , AI ‘ ’ AI NC AI , AI AI , . 2020 . AI 1 2021 4 - . AI Harvard stitute Fei-Fei Li ‘AI Game AI Neural . ’ , Graphics , 4 2 . NC . · · NC · · . NC . AI , , AI . . NC .

NC NC

NC 2012 NC 15 . , . < > . AAC ( ), ( ), , NC , . 39

NC ‘ . , .

(Projectory) (Project) , (Laboratory) . ‘ ’ 3 . , , , , , . .

. .

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, , . , .

A . C , . . . , , , , . , . , . .

“ . “ ! B D ” ?” &

1 2 3 41

AAC )

AAC NC ‘MIT ’ NC , , , 2016 (augment) (alternative) 2018 , . NC . , < > < > . AAC 500 , MIT( ) ( ) , . . NC MIT AAC( ) AAC , . . . . NC

. · ‘ NC ‘ AAC’ . ‘ ACC’ 1,000 , .

, ‘ ’ 117,059 . 12 31 - AAC - - AAC PLAY for Sustainability 42 03

Project TL PLAY for Sustainability

44 46 48 54 55 56 PLAY for Sustainability 44

NC , NC , 2020 NC 5 , 3 8 20 , 100% . , 2021 6 , 1 , 1 , 5 7 . , 2020 . .

, 1 (2021 6 30 ) . .

- 2021.03.30~2024.03.29 M&A, VIG - 2019.03.29~2022.03.28 NC , , · , , , M&A, - . - 2019.03.29~2022.03.28 . NC , , , , - 2020.03.25~2023.03.24 , - , · - 2021.03.30~2024.03.29 . . · , BnH - , NC 2019.03.29~2022.03.28 - , ( , ) . - 2020.03.25~2023.03.24 . PLAY for Sustainability 45

, , . , . , . . 6 2020 ( : , ) 1 . ( , 2 18,906 9,453 , ) 2 153 76 , ( ) 3 467 156 . 2020 3

& (2021 6 30 ) NC - 100% . · - , , , 100% , , - . & - · 67% - · : , , PLAY for Sustainability 46

NC COO . , 2021 6 ( ) , . , . ( , ) , . 1 , , IT ( ) 10 . 2 2021 ( ) , , . 2020 55 ( 11 , 44 ) , NC - 2021 6 . 1 ( ) · - 2 ( ) - : , , . 3 ( ) , . 4 ( ) - : · – 5 ( ) , . , 6 ( ) - : , . 7 ( ) - : , , 8 ( ) 9 ( ) 10 ( ) - : , , 11 ( ) - : 12 ( ) PLAY for Sustainability 47

· · · · , , , , , NC , , / . 2019 , . 2020 1,277 . . . , . , . ‘ ’ , . , . . . ( ) 6 1 ( 1 )

1 / ' (OpenChain) ' , , 1 2020 12 , ‘ ’ . . NC 2016 , . , . 1 IT , . / 1 PLAY for Sustainability 48

NC University

· · / · · NC NC , · . COVID-19 , . . . , . NC 1. . 2020 164 , 208 - 2020 1,744 5,586 . · - 6 , 381 . · ‘ ’ 2. KAIST . 2020 · · · - 40 Game Design , 2021 - 2 , 137 ' ' . , , Game Art 3. ‘Catch Programming , · up’ ' ' Development Management . . - 7 - 4 , 745 Technology Trend

Global Business

Leadership

Team Program PLAY for Sustainability 49

NC NC . . · 1. , . / · . 2. .

· · ' ' - Incentive ( 1 ) . - : , ( ) . . . / - /IP , · NC Incentive , - : + . CEO (Develop- - /IP , ( : 6 ). , , . PS 3 . Incentive Sharing) , 7 - : + 5 , . . . 3. . Calibra- . 4. . 5. ( ) . tion . 6. . : PLAY for Sustainability 50

NC , MZ · , , , . ‘ ’ - IT , , - NC 1, 2 ( ) , . . - 40,000 · , , 2020 , . - 6 , / / ( 754 ) 2021 , HR Day . COVID-19 , - , , 7 , I&M - REPORT Q&A . - PT, GX , , , ( ) .

- , 3

- , , 2020 - ( ) 250 2020 , ‘2020 - ( , ), , , ’ . NC IT - 3,000 , - 1 ( ) - 45 .

( ) - / 11 ~ 5 - , . - NC , NC

PLAY for Sustainability 51

NC , . · · , NC . , 2013 . . NC , NC ( 1 ~5 ) . . , IT , , “ . ‘ ’ . .” . “ , . . . , .” 2022 . “ , .” “ .”

NC .

PLAY for Sustainability 52

· · , , . , , . , , . . NC IT . ISO . .

' ' . . . , . . , 2017 ISO 29990 ‘ ’ ( ) ISO 29991 . NC ( ) WWF( , 2020 ISO 21001 ) . .

‘ ’ , . PLAY for Sustainability 53

· · COVID-19 · NC 2020 HR , PH , COVID-19 . COVID-19 . , . . · . , NC , 2020 8,392 1 5 · , COVID-19 . 2020 . 3 1 2 . . , 2020 . , , . . · - · , · - NC/Global NC COVID-19 Calm Program - NC : , , / , , ‘ , ( , )’ ‘ ( , , - COVID-19 - Q&A . ) ' . 2020 . , , 2 . . . 2020 , · , , COVID-19 . . NC West Holdings , , , COVID-19 . , . , NC Japan . . PLAY for Sustainability 54

NC . NC · .

· · 2020 SNS NC . AI, , . , NC . 2020 . .

2020 ( )

2020

· · 2020 IT/ NC , NC , ·

10 2020 SNS IT . . , 3D 360 , , FX . . 6 2020 SNS

NCSOFT NCSOFT

NCSOFT NCSOFT PLAY for Sustainability 55

NC · NC NC NC 2020 7 NC 2020 NC ‘ ’ . 10 . . COVID-19 20 , . . 2020 3 SCA . . . 2013 NC

, , . 2020 12 · . XR 6 104 , 4,879 , 11 , , , . 2020 BIC( ) , 1 . 2,000 , .

. · 102 · 70 NC 2020 3 NC PC 2019 ‘ 60 G ) 61.2 ’ . 50% 100% 180 , PC 200 . 2020 65.5 , PC 10 . NC Japan 2020 COVID-19 30 ‘ ’ 4~6 30% 20 . .

PLAY for Sustainability 56

· NC R&D 2026 NC NC NC C-level ESG I , / , . , · I 3 LED LEED (Leadership in . , I LED Energy and Environmental Design) Platinum . 2021 . . 3 . · R&D LED UPS ESG : · , , , PH . (Nox) NC , . . 2020 R&D ,

. / I 3 ) LED )

R&D )

, PH I ) PLAY for Sustainability 57

NC , NC , ‘ . . . NC . NC R&D . ProtectedSeas . NC ProtectedSeas . . , MPA 2020 3,229 . . . ‘MPA . ProtectedSeas . ProtectedSeas . . MPA 48 , MPA . 13 .

ProtectedSeas MPA

' ' ESG Appendix 58 04

Guild Wars 2 ESG Appendix

60 ESG 61 63

3 76 ESG Appendix 60

Step. 1 | 2020 Pool Step. 2 | , NC ESG (Impact) (Relevance) ESG 17 Pool

· 2020 CEO · I&M REPORT · | NC

· | , 2020 NC 283 · | ESG 5 · | ESG ) Mapping

1 ( ) , 100 412 : Human Rights Assessment

Recruiting & Managing a Global, ( ) 2 , IP ( , 80 ) 3 R&D AI 401 : Employment 60 4 404 : Training and Education (Business Impact) (Business 5 413 : Local Communities /ESG 40

Data 9 418 : Customer Privacy , Expression, Data Security

13 AI 20 20 40 60 80 100 (Social Concern) 1) 2, 5, 9, 13 ESG ESG Appendix ESG 61

ESG

(Overview) 1. 4. . - . , , , , - . , , , , . . - . - . . . - , . Rights), . and Human Rights), 2. · , , , - . . . - , , , , , , , , (Boundary) . - . . . .

(Principles) 3. , , - . . - . - . ESG Appendix ESG 62

Policy Policy

( ( , , 10 ( ) , 3 ( ) . 3 , , , , . 1. . . 10 ( ) 2. . . , . 3. , . 4. / Policy , . (

4 ( ) , , , , , , , , .

6 ( ) , , , . ESG Appendix GRI Standards Index 63

GRI 102: 102-1 ( NC ) General Disclosures 2016 102-2 , , 7p- IP 102-3 644 12 ( ) 13494 102-4 , , ( ), , : 5% 12 31 ) : 102-5 - : 2,628,000 : 2,570,181 - : 1,950,000 2021 2 3 24 233p- : , , , , 60 102-6 : , : PC ( : ) 2018 2019 2020 15,299 15,259 22,424 4,384 3,075 6,275 102-7 28,820 31,852 39,730 4,601 6,825 7,878 24,219 25,026 31,851 ( : ) 2018 2019 2020 3,465 3,762 4,231 2,374 2,566 2,866 1,091 1,196 1,365 3,318 3,646 4,094 2,302 2,523 2,803 102-8 1,016 1,123 1,291 147 116 137 72 43 63 75 73 74 , ,

: ( ), (SW, ), , ( , ) 102-9 : , / , , , ( , ), , , , ESG Appendix GRI Standards Index 64

GRI 102: 102-10 General Disclosures 2016 NC , . 2018 2020 1) , . 102-11 (Precautionary Principle) , 2026 NC . , , /

102-12 102-13 55p- GRI 102: General Disclosures 2016 102-14 4~5p- CEO Strategy

GRI 102: 102-16 , 6p- Core Value, 44p- , 46p- , 61~62p- ESG General Disclosures 2016 Ethics and integrity 102-17 46p-

GRI 102: 102-18 15p- ESG , 44p- General Disclosures 2016 102-20 , , 14~15p- ESG , 15p- ESG Governance 102-22 45p- 102-23 44p- 102-24 45p- GRI 102: 102-40 · , , , , · , General Disclosures 2016 102-41 102-42 NC · .

NDR(Non-Deal Roadshow) 1:1 1:1 Blog SNS( , , ) 102-43 Null I&M REPORT ( )

· ESG Appendix GRI Standards Index 65

GRI 102: General Disclosures 2016 2021 5 , < > , 2021 12 1 . , . NC 2021 3 , 2021 12 . , , .

GRI 102: 24 4p General Disclosures 2016 60p- Reporting practice ( ), , , , , , AI 2020 1 1 ~ 2020 12 31 , 2021 2021 ESG GRI Standards GRI Standards ‘Core Option’ GRI Content Index 63~74p- GRI 76~77p- 3 GRI 103: Management Approach 16p- NC / , 28p- , 34p- NC AI , 2016 38~41p- NC , 48~53p- , 60p- , 61~62p- ESG ESG Appendix GRI Standards Index 66

( : ) 2018 2019 2020 GRI 201: ( ) 1,529,913 1,525,868 2,242,431 , 402,228 458,539 697,187 2016 201-1 , 374,491 419,110 579,948 · , 127,842 113,803 182,705 · , , 174,804 120,626 227,953 16,075 15,750 19,086

( Scope 1, 2 ) . 201-2 . , Net Zero

GRI 202: 202-1

18%1) 202-2 : NC West Holdings, NC Japan KK, NC Taiwan Co., Ltd., NC Vietnam Visual Studio Co., Ltd

GRI 203: 203-1 39~40p- , 41p- AAC , , MIT , 55p- , Indirect Economic Impacts 2016

27p- / , 37p- AI , 203-2 36p- , 37p- AI , 55p- , , ESG Appendix GRI Standards Index 67

GRI 205: 205-1 Anti-corruption 2016 ( : ) 2018 2019 2020 1,120 1,066 1,277 205-2 , ( : ) 2018 2019 2020 11 25 11 29 24 44

5 3 5 205-3 ( , , ) 1 5 7 15 19 11 , GRI 206: Anti-competitive Behavior 206-1 , 2016

GRI 207: 207-1 NC , . Tax 2019 , . OECD ) 207-2 , , . · , . 207-3 , . ( : ) 2018 2019 2020 213,783 130,351 213,724 386 (-)699 512 207-4 (-)859 4,273 1,682 2,901 2,832 1,752 (-)329 242 (-)1,026 ESG Appendix GRI Standards Index 68

( :TJ, TJ/ ) 2018 2019 2020 GRI 302: 302-1 282.3 279.3 287.3 Energy 2016 8.3 9.1 9.0 274.0 270.2 278.3 ( ) 1.8 1.8 1.3 302-3 R&D

302-4 56p- ,

302-5

GRI 303: 303-2 57p-

( : ton, ton/ ) 2018 2019 2020 139,104 142,829 154,801 303-3 ( ) 909 936 690 R&D

303-4

( : ton) 2018 2019 2020 5,059 7,278 3,229 303-5 , R&D ESG Appendix GRI Standards Index 69

( : tCO2eq, tCO2eq/ ) 2018 2019 2020 GRI 305: Emissions 2016 305-1 (Scope 1) 13,241.3 13,167.7 13,541.6 481.2 555.9 513.0 12,760.1 12,611.8 13,028.6 305-2 (Scope 2) ( ) 86.5 86.2 60.5 R&D 305-4 NC 2020 , , /

305-5 56p-

2020 . R&D 1 54.3ppm 60ppm , 2 34.3ppm 305-7 , 40ppm . . ( : ton) 2018 2019 2020 GRI 306: Waste 2020 306-3 64.2 70.5 65.1 R&D GRI 307: Environmental 307-1 Compliance 2016 ESG Appendix GRI Standards Index 70

( : ) 2018 2019 2020 GRI 401: 647 604 708 Employment 2016 417 405 459 230 199 249 , ,

( : ) 2018 2019 2020 401-1 332 263 188 332 262 186 - - 2 - 1 - , , ,

401-2 50p- , 51~52p- , 53p-

( : , %) 2018 2019 2020 971 998 1,032 226 230 230 35 22 18 45 46 42 100 100 100 401-3 100 100 100 63 72 53 91 91 87 )/( )*100 12 )/( )*100 ESG Appendix GRI Standards Index 71

GRI 403: 403-1 53p- , Occupational Health 403-2 , , 53p- , 403-3 53p- , 403-4 , , 53p- 403-5 403-6 53p- , 403-7 53p- , ( : , %) 2020 4,618 403-8 100 ( 10 2 )

2018 2019 2020 6,930,000 7,524,000 8,462,000 100 (%) 0.06 0.08 0.05 LTIFR(Lost Time Injury 100 0.29 0.40 0.24 403-9 - - - 2 3 2 2 3 2 ) / ( ) × 100 ) / ( ) X 1,000,000 ESG Appendix GRI Standards Index 72

( : , / ) 2018 2019 2020 GRI 404: 85,611 90,061 78,265 Training and 25.2 24.6 19.4 Education 2016 23.6 23.8 18.4 1 29.1 26.5 21.5 404-1 1 25.7 24.7 19.3 16.1 23.6 21.3 : COVID-19 , - / , / : , 2020 2019 80%

48p- NC University ( : %, ) 2018 2019 2020

404-2 100 100 100 891,858 898,899 782,336 74p-

404-3 6 .

( : , %) 2018 2019 2020 GRI 405: 30 568 601 653 Opportunity 2016 30 50 2,869 3,130 3,541 50 28 31 37 405-1 31.5 31.8 32.3 - ( ) 15.7 17.8 20.0 6.8 9.6 12.7 20 27 37 18 15 14 ESG Appendix GRI Standards Index 73

( : ) 2020 GRI 405: 1 118,101 405-2 1 79,064 Opportunity 2016 GRI 406: 406-1 Non-discrimination 2016

GRI 412: NC . 2021 NC 412-1 Human Rights (UN Guiding Principles Assessment 2016 on Business and Human Rights), , , , 412-2 ‘ ’ . , ‘ AI’ AI ‘NC AI . ‘ ’ ‘NC AI ' . 412-3 , .

GRI 413: , NC . , NC 413-1 Local Communities 2016 , . GRI 417: 417-3 Labeling 2016

( : , , ) 2018 2019 2020 GRI 418: Customer Privacy 2016 0 0 0 418-1 0 0 0 0 0 0 GRI 419: Socioeconomic 419-1 Compliance 2016 ESG Appendix GRI Standards Index 74

2018 2019 2020 58 70 77 1,664 1,486 1,943 re:boot ) 50 - 90 142 103 353

/ 666 769 1,210 / 146 494 204 AI/Data Intelligence 769 689 1,744 Game Art & Sound 717 1,008 383 Game Design 1,049 1,622 840

Project Management 47 152 410 Programming 640 242 868 Global/Diversity 429 - 418 ) 918 980 862 / ( ) 320 650 187 NC Dev.Class( / ) 1,185 184 334 3,441 3,812 4,312 3,441 3,812 4,312 / 533 587 772 3,149 3,219 3,876 MOOC - - 390 e-Learning NC 2,077 1,984 1,772 / 1,049 1,059 245 17 67 39

, / / / COVID-19 ) ESG Appendix SASB Index 75

* NC 68p- 96.9% 68p- 68p- ( , , ) 56~57p- ), (behavioral advertising) (behavioral advertising) 4,541,005 2 : / ) , NC / , , ' 3 ' 29p- 72p- ( ) / 72p- / : ), ) / 72p- ESG Appendix 3 76

2020

GRI Standards (Core Option) 2020 ( “ ”) , 3 . . , . , . · . · GRI Standards · · (Universal Standards) · , · · - · , . AA1000AS v3 KMR Standards) · SRV1000 , Type 2 Moderate - GRI 401: (Employment) . , (Inclusiv- - GRI 403: ity), (Materiality), (Responsiveness) (Impact) - GRI 404: (Training and Education) GRI - GRI 405: . - GRI 412: (Human Rights Assessment) Judgment) . - GRI 413: (Local Communities) . - GRI 418: (Customer Privacy) , · SASB Sustainability Disclosure Topics & Accounting Metrics . , , , . . ESG Appendix 3 77

· , , , , . . , GRI Standards , (Core Option) . . . · . · . ISO/IEC 17021·2015( . ) , . , . 3 · . , 2021. 08. , .

ESG Appendix