ESG PLAYBOOK . . NCSOFT ESG PLAYBOOK 2020 . * NCSOFT ESG PLAYBOOK 2020 . Contents NC Overview PLAY for Sustainability CEO 04 44 Who We Are 06 46 What We Create 07 48 Highlight ‘PUSH, PLAY’ 08 54 10 55 56 ESG Appendix ESG 14 60 , 16 ESG 61 28 GRI Standards Index 63 34SASB Index 75 383 76 NC Overview 2 01 Blade & Soul 2 NC Overview CEO 04 Who We Are 06 07 08 10 NC Overview PLAY for Sustainability CEO 4 CEO NC Overview CEO 5 “ .” . . . . 1997 . . . NC Overview Who We Are 6 Who We Are NC . ) 1997 3 11 NC West Holdings 2012.12 418 Publishing/DeVeLopment , NC Japan KK 2001.09 151 Publishing/DeVeLopment NC Taiwan Co., Ltd. 2003.08 83 Publishing/DeVeLopment 4,231 ) NC Vietnam Visual Studio Co., Ltd. 2020.01 103 Art Outsourcing NC Europe, Ltd. 2004.07 10 Core Value 1996.10 90 , NEVER ENDING INTEGRITY PASSION CHALLENGE 2009.04 151 2011.04 69 6 12 12 _ ) 2 NC Overview What We create 7 1998 & What We Create IP . PC · · 2 2 M 2M Lineage Lineage 2 GuiLd Wars 2 Lineage M Lineage2M UNIVERSE & H3 AION Blade & Soul FUSER Pro BasebalL H3 PURPLE BUFFTOON NC Overview Highlight ‘PUSH, PLAY’ 8 PUSH, Highlight NC . . NC NC . PC , PURPLE & Yeti AI AI , ‘VocGAN’ NC , NCDP 2020 2M, · NC Overview Highlight ‘PUSH, PLAY’ 9 PLAY, FUSER, · NC . . NC NC . , M · H3 AI , NC PLAY NC Overview 10 1. , . - , , - 2020 5 ‘ ’ COVID-19 . 2020 2. 3 . - , , MMO(MassiVeLy Multiplayer Online) - . 3. (Digital (DigitaL Therapeutics ALLiance) #PlayApartTogether , , Therapeutics, DTx) . 2021 CES(Consumer ELectronics Show) . - 2019 EndeaVorRX ADHD . NC Overview 11 COVID-19 4. , . . 2019 63.6 USD , 388.9 USD 16% . 2020 1 2020 9.3% 3 39.1% , . USD( 193 2019 9.2% 17 . 63.6 USD 16 % NC · . 2021 7 ‘ : ’ , . 3 650 . 39.1% % 10492 , 2020 , 2017 1 ~2020 1 36 12 02 AION 13 PUSH ESG 14 16 28 34 38 ESG 14 ESG . ESG . . 2021 ( . . 2012 NC AI . 2021 3 3 ESG . ESG 15 “ .” ESG . CSO ( ) . . COO CHRO CFO ( ) ( ) ( ) AI . : ESG - ESG( , , ) . - 1 Working Group - : ESG . - : / , AI , , , . ESG , 16 ‚ NC / NC . / / . NC IP NC ( ( . , 17 NC . , . 2020 NC CEO 4 11 'I&M REPORT' . - - , 3 - 2020 NC - , CEO - - . , . , . COVID-19 NC ‘ ’ I&M REPORT 60% , - NC . 3 2022 I&M REPORT , 18 , NCDP , ‘Null’ . · · . . . 2021 ‘PUSH, PLAY’ , , 52 . , 3D ‘ ’ . , , . 2022 , IT , . . NC { } DAY 2021 NCDP DAY I&O DAY , 2020 HR DAY ‘ ’ . , 19 , NC Culture Class ‘ , , , ’ , ‘Team Better Program’ . ‘NC Culture CLass’ , . , . , , . ‘ ’ . , , , , , NC IP . NC Culture Class , 20 NC West Holdings NC West Holdings D&I(DiVersity & IncLusion) NC Vietnam Visual Studio HR D&I . NC West Holdings D&I D&I , , , Up D&I . 2020 75% 309 2020 D&I , . , 90% D&I . . 94% D&I , 95% 2020 NC West Holdings 2020 . NC West Holdings D&I , ’ - Women’s Day: . - Appreciation Day: - 40 D&I , (micro-learning) - (Compensation - , , (microaggression), - VTC Academy (unconscious bias) - NC West Holdings - NC VVS Beyond( ): - , ConVersation D&I - Corporate Culture SurVey: - (microaggression), , (unconscious bias) Listening NC VVS Beyond , 21 NC NC . , . NC Job# ( NC · · Job# , . Job# NC . ‘Key#’ #( ) · , , ‘Open#’ . 2020 , , 85% Job# . Job Posting . ( ) . Key# 2017 20.0% 615 518 1,133 397 134 531 224 59 283 , 22 NC West Holdings NC West Holdings , . NC 2020 KAIST Game Art, Design, Sound . 3 . . 2020 ConeXion.