Punctuality Statistics Regulatory Policy Group Flight Data Team

Birmingham, Edinburgh, Gatwick, Glasgow, Heathrow, London City, Luton, Manchester, Newcastle, Stansted

Full and Summary Analysis

Annual 2012 Disclaimer

The information contained in this report has been compiled from various sources of data. CAA validates this data, however, no warranty is given as to its accuracy, integrity or reliability. CAA cannot accept liability for any financial loss caused by a person’s reliance on any of these statistics. No statistical data provided by CAA maybe sold on to a third party. CAA insists that they are referenced in any publication that makes reference to CAA Statistics.

Contents Foreword Introductory Notes Full Analysis – By Reporting Airport Birmingham Edinburgh Gatwick Glasgow Heathrow London City Luton Manchester Newcastle Stansted Full Analysis With Arrival / Departure Split – By A Origin / Destination Airport B C – E F – H I – L M – N O – P Q – S T – U V – Z Summary Analysis

FOREWORD

1 CONTENT

1.1 Punctuality Statistics: Heathrow, Gatwick, Manchester, Glasgow, Birmingham, Luton, Stansted, Edinburgh, Newcastle and London City - Full and Summary Analysis is prepared by the Civil Aviation Authority with the co-operation of the airport operators and Airport Coordination Ltd. Their assistance is gratefully acknowledged.

1.2 Coverage

Data has been published as follows: - for Heathrow, Gatwick, Manchester, Birmingham, Luton, and Stansted from April 1989 for Glasgow from July 1993 for Edinburgh and Newcastle from April 1996 and for London City from April 1997

2 ENQUIRIES

2.1 Statistics Enquiries concerning the information in this publication and distribution enquiries concerning orders and subscriptions should be addressed to:

Civil Aviation Authority Room K4 CAA House 45/59 Kingsway London WC2B 6TE

Tel. 020-7453-6258 or 020-7453-6252

or email [email protected]

2.2 Enquiries concerning further analysis of punctuality or other UK civil aviation statistics should be addressed to

Tel: 020-7453-6258 or 020-7453-6252

or email [email protected]

Please note that we are unable to publish statistics or provide ad hoc data extracts at lower than monthly aggregate level.

2.3 Website Our tables are available on the Internet free of charge, address www.caa.co.uk/punctuality

INTRODUCTORY NOTES

1. These figures are compiled by the Civil Aviation Authority with the co-operation of airports and Airport Coordination Ltd.

2. The figures cover both arrivals and departures aggregated, except in the case of the Full Analysis with Arrival – Departure Split. In this table, arrivals and departures are stated separately.

3. Actual times of operation are derived from the flight by flight air transport movement returns made by airports to the CAA. The planned times supplied by Airport Coordination Ltd include changes made up to 30 minutes before operation.

4. Only obvious mismatches between the two sources have been reconciled.

5. When the two sets of data are matched, if an airline appears to operate a series of flights significantly “off slot”, the Data Collection- Flight Data Team will substitute information from published timetables (where such are available) in place of the ACL slot data.

6. Prior to April 1998, Luton planned times of operation were taken from daily flight plans provided by the airport. These were completed before the week in question and, therefore, did not reflect any changes to the plan made at short notice.

7. Because the planned time of operation relates to the arrival/departure at the stand, whilst the actual time of operation relates to wheels on/off the runway, the following taxi time assumptions have been built in following information provided by Airport Coordination Ltd or the airport.

Until end 2008 From 2009 Heathrow Arrivals 10 minutes (i) 10 minutes (i) Departures 20 minutes (i) 25 minutes (i)

Gatwick Arrivals 10 minutes (i) 10 minutes (i) Departures 15 minutes (ii) 17 minutes (i)

Stansted Arrivals 5 minutes 10 minutes Departures 10 minutes 13 minutes

Luton Arrivals 5 minutes 6 minutes Departures 10 minutes 12 minutes

Manchester Arrivals 10 minutes (i) 11 minutes (i) Departures 20 minutes (i) 15 minutes (i)

Birmingham Arrivals 0 minutes (iii) 0 minutes (iii) Departures 0 minutes (iii) 0 minutes (iii)

Glasgow Arrivals 5 minutes 7 minutes Departures 10 minutes 10 minutes

Edinburgh Arrivals 5 minutes 8 minutes Departures 10 minutes 10 minutes

Newcastle Arrivals 5 minutes 5 minutes Departures 10 minutes 8 minutes

London City Arrivals 3 minutes 3 minutes Departures 6 minutes 15 minutes

(i) No account is taken of the different taxi-ing times associated with the terminal building used.

(ii) Prior to October 2003 Gatwick recorded the departure time from the stand.

(iii) Birmingham Airport record actual time of operation as arrival/departure at the stand.

(iv) A general review of taxi times was undertaken during 2008, and the amended values were implemented wef January 2009 (see table above). For comparison purposes 2008 data shown in 2009 tables have been re-calculated using this new taxi times.

8. The number of unmatched actual flights represented those air transport movements which actually took place at the airport but for which no corresponding planned flight was found. The reasons for this would normally be:

(a) the flight was a diversion from another airport;

(b) the flight was not recorded with Airport Coordination Ltd or airport (see notes 4 and 5);

(d) the flight was planned to take place in the previous month;

(e) the planned time or the air transport movement record contained an incorrectly reported item of data causing the flight not to match.

9. The number of unmatched planned flights represents those Airport Coordination Ltd or airport flights planned (see notes 4 and 5) for which a corresponding Air Transport Movement return has not been found. The reasons for these would normally be:

(a) the flight was diverted to another airport;

(b) the flight was cancelled;

(d) the flight took place in the following month;

(e) either the planned time or the air transport movement record contained an incorrectly reported item of data causing it not to match.

10. With effect from January 2000 data month, early flights are set to zero delay. Prior to this, an early flight will show a negative delay. This will affect the ‘average delay’ column. Average delays from January 2000 onwards should not be compared to average delays prior to January 2000. Tables for January to December 2000 inclusive do not include columns relating to the corresponding month the previous year for this reason. These tables should also not be compared with previously published tables.

11. Route – airline combinations are only shown where there is more than one matched flight. However, lines omitted for this reason will still be included in total figures. For this reason, the totals shown may not always exactly match the data in the table.

12. All-cargo services and air taxi services are excluded from the analysis.

13. Positioning, private, corporate, military, local and other non air transport movements are excluded from the analysis.

14. Figures for domestic shuttle services should be treated with caution. Only the main flights are notified to Airport Coordination Ltd. Back-up flights are not and are therefore recorded as unmatched actual flights.

15. Flights are allocated to airlines according to the flight prefix of the service. Therefore, in the case of a sub-charter service, the flight is shown against the airline commercially responsible for the service. In the case of franchise operations, the service is recorded against the operating carrier.

16. The aircraft origin/destination represents the final point on the service. An aircraft serving more than one point on the route is therefore shown once only in these tables.

17. Some domestic routes listed in this publication may be domestic sectors of international services.

18. Flights between any two of the ten airports (eg Heathrow-Manchester) are counted twice.

19. Care should be taken in comparing the average delays during the current year, with the average delays during the previous year. The number of flights may change from one year to the next, and the average may also be calculated on a small number of flights in either year. CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: BIRMINGHAM (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights ARMENIA YEREVAN ARMAVIA AVIACOMPANY LLC S 12 0 0 58 8 17 17 0 0 41 0 0 0 TOTAL YEREVAN 12 0 0 58 8 17 17 0 0 41 0 0 0 TOTAL ARMENIA 12 0 0 58 8 17 17 0 0 41 0 0 0

AUSTRIA INNSBRUCK AUSTRIAN AIRLINES C 29 0 0 62 17 3 17 0 0 27 33 33 6 AUSTRIAN ARROWS C 5 0 0 40 0 0 0 0 60 798 100 0 1 FLYBE LTD C 36 0 0 89 11 0 0 0 0 5 88 5 32 THOMSON AIRWAYS LTD C 28 0 0 54 14 14 18 0 0 24 80 20 35 TOTAL INNSBRUCK 98 0 0 68 13 5 10 0 3 57 80 14 74 LINZ FLYBE LTD S 2005050000011000 TOTAL LINZ 2005050000011000 SALZBURG FLYBE LTD C 83 0 0 71 14 11 4 0 0 14 77 18 47 THOMSON AIRWAYS LTD C 24 0 0 71 4 8 8 8 0 33 86 27 65 TOTAL SALZBURG 107 0 0 71 12 10 5 2 0 18 82 23 112

TOTAL VIENNA 2 0 0 50 50 0 0 0 0 14 13 228 30 TOTAL AUSTRIA 209 0 0 69 13 8 7 1 1 36 72 48 217

BARBADOS BRIDGETOWN THOMSON AIRWAYS LTD C 75 0 0 64 9 15 11 1 0 26 65 52 66 TOTAL BRIDGETOWN 75 0 0 64 9 15 11 1 0 26 65 52 66 TOTAL BARBADOS 75 0 0 64 9 15 11 1 0 26 65 52 66

BELGIUM BRUSSELS BRUSSELS AIRLINES S 2515 3 3 88 6 4 2 0 0 7 88 7 2608 TOTAL BRUSSELS 2517 3 3 88 6 4 2 0 0 7 88 7 2611 TOTAL BELGIUM 2517 3 3 88 6 4 2 0 0 7 87 7 2616

BULGARIA BURGAS BH AIR C 51 0 0 55 29 6 8 2 0 23 62 17 45 THOMAS COOK AIRLINES LTD C 37 0 0 76 5 3 16 0 0 17 95 7 38 THOMSON AIRWAYS LTD C 38 0 0 84 8 3 5 0 0 9 92 9 37 TOTAL BURGAS 126 0 0 70 16 4 10 1 0 17 82 11 120 SOFIA THOMSON AIRWAYS LTD C 18 0 0 44 6 11 28 11 0 71 53 73 19 TOTAL SOFIA 18 0 0 44 6 11 28 11 0 71 48 76 21 TOTAL BULGARIA 145 0 0 66 15 5 12 2 0 24 77 21 141

CANADA TORONTO AIR TRANSAT S 50 0 0 64 20 12 4 0 0 15 62 18 58 TOTAL TORONTO 50 0 0 64 20 12 4 0 0 15 62 18 58 TOTAL CANADA 50 0 0 64 20 12 4 0 0 15 62 18 58

10 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: BIRMINGHAM (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights CAPE VERDE ISLANDS BOA VISTA (RABIL) THOMSON AIRWAYS LTD S 102 0 2 83 10 2 4 1 0 11 88 5 17 TOTAL BOA VISTA (RABIL) 102 0 2 83 10 2 4 1 0 11 88 5 17 ILHA DO SAL C.VERDE THOMSON AIRWAYS LTD S 105 1 0 82 10 6 2 0 0 9 81 12 104 TOTAL ILHA DO SAL C.VERDE 105 1 0 82 10 6 2 0 0 9 81 12 104 TOTAL CAPE VERDE ISLANDS 207 1 2 83 10 4 3 0 0 10 82 11 121

CROATIA DUBROVNIK FLYBE LTD S 44 0 0 86 11 2 0 0 0 7 93 7 40 MONARCH AIRLINES S10402866171014000 THOMSON AIRWAYS LTDC 430095005005862337 TOTAL DUBROVNIK 191 0 2 88 6 1 5 1 0 10 87 16 79 PULA THOMSON AIRWAYS LTD C 42 0 0 100 0 0 0 0 0 1 95 3 44 TOTAL PULA 420010000000195344 SPLIT TITAN AIRWAYS LTD C 400100000003000 TOTAL SPLIT 400100000003000 TOTAL CROATIA 23702905140089011123

CYPRUS LARNACA AEGEAN AIRLINES C 44 0 0 41 25 20 14 0 0 26 0 0 0 MONARCH AIRLINES S 365 3 3 75 9 8 7 1 0 17 82 9 283 THOMAS COOK AIRLINES LTD C 113 1 0 81 8 4 5 0 1 20 72 25 111 THOMSON AIRWAYS LTD C 52 0 0 81 8 6 6 0 0 10 80 14 109 TOTAL LARNACA 575 4 3 74 10 8 7 0 0 17 76 23 555 PAPHOS MONARCH AIRLINES S 178 0 3 70 10 12 7 1 0 19 84 8 106 THOMAS COOK AIRLINES LTD C 76 0 0 88 4 5 0 3 0 12 97 3 61 THOMSON AIRWAYS LTD C 218 0 0 85 10 4 1 0 0 7 78 15 217 TOTAL PAPHOS 472 0 3 80 9 7 3 1 0 13 78 19 428 TOTAL CYPRUS 1047 4 6 77 9 8 5 1 0 15 77 21 983

CZECH REPUBLIC PRAGUE BMIBABY LTD S 250 0 0 86 6 6 2 0 0 9 89 8 120 TOTAL PRAGUE 2500086662009898120 TOTAL CZECH REPUBLIC 2500086662009898120

DENMARK BILLUND JET TIME C 2 0 0 50 0 50 0 0 0 27 0 0 0 TOTAL BILLUND 2005005000027000 COPENHAGEN SAS S 1045 0 0 91 6 1 2 0 0 5 88 6 1045 TOTAL COPENHAGEN 1045 0 0 91 6 1 2 0 0 5 88 6 1046 ROSKILDE DANISH AIR TRANSPORT C 2 0 0 50 50 0 0 0 0 14 0 0 0 TOTAL ROSKILDE 2005050000014000

11 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: BIRMINGHAM (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

DOMINICAN REPUBLIC PUNTA CANA THOMSON AIRWAYS LTDC 260096400002684050 TOTAL PUNTA CANA 260096400002684050 TOTAL DOMINICAN REPUBLIC 260096400002703573

EGYPT HURGHADA THOMAS COOK AIRLINES LTDC 330088903005871654 THOMSON AIRWAYS LTD C 18 1 0 94 6 0 0 0 0 3 88 6 16 TOTAL HURGHADA 5110908020048611129 SHARM EL SHEIKH (OPHIRA) MONARCH AIRLINES S 3800 6611138 0 352000 THOMAS COOK AIRLINES LTD C 110 0 0 90 2 3 5 0 0 9 88 7 119 THOMSON AIRWAYS LTD C 316 2 0 83 10 4 2 0 0 8 88 6 85 TOTAL SHARM EL SHEIKH (OPHIRA) 464 2 0 83 8 5 3 0 0 12 86 10 417 TOTAL EGYPT 515 3 0 84 8 4 3 0 0 11 85 13 709

FINLAND ENONTEKIO ENTER AIR C 60083000017247000 THOMSON AIRWAYS LTD C 2 0 0 50 0 50 0 0 0 18 100 8 2 TOTAL ENONTEKIO 8 0 0 75 0 13 0 0 13 189 67 26 3 KITTILA FLYBE LTD C 700 4329290 0 021000 THOMAS COOK AIRLINES LTDC 200100000001000 THOMSON AIRWAYS LTD C 2 0 0 0 50 0 50 0 0 48 0 0 0 TOTAL KITTILA 11 0 0 45 27 18 9 0 0 22 25 18 4 ROVANIEMI THOMSON AIRWAYS LTDC 120092800005671212 TOTAL ROVANIEMI 140093700004751016 TOTAL FINLAND 33 0 0 73 12 9 3 0 3 55 65 13 23

FRANCE AVIGNON FLYBE LTD S 78 0 0 63 14 18 5 0 0 19 83 8 46 TOTAL AVIGNON 78 0 0 63 14 18 5 0 0 19 81 8 48 BERGERAC FLYBE LTD S 84 1 0 70 13 11 5 1 0 17 89 6 197 TOTAL BERGERAC 84 2 0 70 13 11 5 1 0 17 89 6 197 BREST FLYBE LTD S 58 0 0 59 14 12 16 0 0 23 67 19 76 TOTAL BREST 58 0 0 59 14 12 16 0 0 23 67 19 76 CHAMBERY FLYBE LTD C 60 0 0 35 17 25 20 3 0 42 40 35 82 FLYBE LTD S 58 0 1 45 12 14 17 10 2 59 57 26 58 THOMSON AIRWAYS LTD C 30 0 0 43 13 23 20 0 0 37 47 34 36 TOTAL CHAMBERY 148 0 1 41 14 20 19 5 1 48 47 32 176 GRENOBLE EASYJET AIRLINE COMPANY LTD S 67 0 1 72 9 16 3 0 0 14 76 13 79 FLYBE LTD C 4007525000012000 MONARCH AIRLINES S 18007861160013000 THOMAS COOK AIRLINES LTD C 15 0 0 93 0 0 7 0 0 10 94 3 16 12 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: BIRMINGHAM (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights GRENOBLE THOMSON AIRWAYS LTD C 2 0 0 0 0 0 0 100 0 321 0 218 1 TOTAL GRENOBLE 106 0 1 75 8 12 4 2 0 19 78 13 96 LA ROCHELLE FLYBE LTD S 57 0 1 51 16 16 16 2 0 31 92 9 100 TOTAL LA ROCHELLE 57 0 1 51 16 16 16 2 0 31 92 9 100 LYON BRIT AIR S 231 0 0 94 1 3 1 0 0 4 94 4 934 FLYBE LTD C 2005050000016000 TOTAL LYON 2330094231004944934 MONTPELLIER RYANAIR S 124 0 0 85 10 2 2 2 0 12 85 8 190 TOTAL MONTPELLIER 124 0 0 85 10 2 2 2 0 12 85 8 190 NICE BMIBABY LTD S 290 0 0 83 8 4 4 1 0 13 71 17 333 MONARCH AIRLINES S 150 0 0 77 13 3 3 4 0 21 0 0 0 TOTAL NICE 440 0 0 81 9 4 4 2 0 16 71 17 333 PARIS (CHARLES DE GAULLE) AIR FRANCE S 2164 0 5 94 4 1 1 0 0 3 96 3 2176 DENIM AIR C 2 0 0 0 100 0 0 0 0 18 0 0 0 EASTERN AIRWAYS C 200100000006000 FLYBE LTD S 1825 6 1 88 7 4 2 0 0 8 89 6 1794 TOTAL PARIS (CHARLES DE GAULLE) 3994 6 6 91 5 2 1 0 0 5 93 4 3970 PERPIGNAN AIR NOSTRUM C 2005050000010000 DANISH AIR TRANSPORT C 2 0 0 100 0 0 0 0 0 0 0 0 0 FLYBE LTD S 53 0 1 51 21 13 13 2 0 29 0 0 0 FLYBE LTD C 22010000000850132 TOTAL PERPIGNAN 59 2 1 54 20 12 12 2 0 27 50 13 2 TARBES-LOURDES INTERNATIONAL AIR MEDITERRANEE C 4 0 0 75 0 25 0 0 0 17 0 177 2 TITAN AIRWAYS LTD C 5 0 0 60 40 0 0 0 0 17 33 40 3 TOTAL TARBES-LOURDES INTERNATIONAL 11 0 0 55 27 18 0 0 0 21 43 70 7 TOULOUSE (BLAGNAC) FLYBE LTD C 26 0 0 65 15 12 4 4 0 25 90 5 21 THOMSON AIRWAYS LTD C 22 0 0 77 9 9 0 0 5 26 59 16 22 TOTAL TOULOUSE (BLAGNAC) 48 2 0 71 13 10 2 2 2 25 81 9 111 TOTAL FRANCE 5440 14 10 87 7 4 2 0 0 9 89 7 6366

GAMBIA BANJUL THOMAS COOK AIRLINES LTD C 48 0 0 75 4 15 4 2 0 20 66 12 50 TOTAL BANJUL 48 0 0 75 4 15 4 2 0 20 66 12 50 TOTAL GAMBIA 48 0 0 75 4 15 4 2 0 20 66 12 50

GERMANY BERLIN (TEGEL) LUFTHANSA S 412 0 0 88 8 3 1 0 0 7 0 0 0 TOTAL BERLIN (TEGEL) 413 0 0 88 8 3 1 0 0 7 100 3 2 DUSSELDORF EUROWINGS LUFTVERKEHRS S 1730 0 0 85 9 4 2 0 0 8 88 6 1744 FLYBE LTD S 1947 2 19 84 9 5 2 0 0 9 83 9 1979 TOTAL DUSSELDORF 3677 2 19 84 9 5 2 0 0 9 85 8 3723 FRANKFURT MAIN EUROWINGS LUFTVERKEHRS S 1120 0 0 83 11 5 2 0 0 8 0 0 0 LUFTHANSA S 1623 0 3 84 10 5 2 0 0 8 71 14 2816 13 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: BIRMINGHAM (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights TOTAL FRANKFURT MAIN 2743 0 3 83 10 5 2 0 0 8 72 15 3379 FRIEDRICHSHAFEN JET2.COM LTD C 400750250009000 TOTAL FRIEDRICHSHAFEN 400750250009000 HAMBURG FLYBE LTD S 379 0 1 85 6 5 3 0 1 14 91 7 627 LUFTHANSA CITY LINE S 624 0 0 91 5 3 0 0 0 5 0 0 0 TOTAL HAMBURG 1003 0 1 89 5 3 1 0 0 8 91 7 627 HANOVER AIR BERLIN C 200 0 0 82 9 5 5 0 0 9 85 9 200 FLYBE LTD S 1031 1 6 75 10 9 5 0 0 14 80 12 1044 TOTAL HANOVER 1231 1 6 76 10 8 5 0 0 13 81 12 1248 LEIPZIG EASTERN AIRWAYS C 200100000004000 TOTAL LEIPZIG 400752500008000 MUNICH LUFTHANSA CITY LINE S 1941 3 0 80 12 6 3 0 0 11 73 13 1908 MONARCH AIRLINES C 400100000005000 MONARCH AIRLINES S 870187732005000 TITAN AIRWAYS LTD C 8 0 0 100 0 0 0 0 0 1 100 0 2 TOTAL MUNICH 2040 5 3 80 11 6 3 0 0 11 73 13 1925 MUNSTER-OSNABRUCK EASTERN AIRWAYS C 200100000006000 TOTAL MUNSTER-OSNABRUCK 20010000000610001 PADERBORN AIR BERLIN C 102 0 0 70 17 9 5 0 0 17 72 41 102 TOTAL PADERBORN 102 0 0 70 17 9 5 0 0 17 72 41 102 STUTTGART AIR BERLIN C 200100000008000 FLYBE LTD S 1000 1 10 84 6 5 4 0 0 12 86 10 1010 TOTAL STUTTGART 1002 1 10 84 6 5 4 0 0 12 86 10 1018 TOTAL GERMANY 12222 11 42 83 9 5 3 0 0 10 80 11 12130

GREECE CHANIA MONARCH AIRLINES C 3600 5622220 0 016000 TOTAL CHANIA 36 1 0 56 22 22 0 0 0 16 0 0 0 CORFU MONARCH AIRLINES C 5000781066001498245 STRATEGIC AIRLINES (LUXEMBO C 28 0 0 71 4 4 11 0 11 70 0 0 0 THOMAS COOK AIRLINES LTD C 76 0 0 80 5 7 8 0 0 11 80 15 100 THOMSON AIRWAYS LTD C 133 0 0 92 4 2 2 1 0 6 94 4 127 TOTAL CORFU 287 1 0 85 5 4 5 0 1 15 78 25 350 HERAKLION AEGEAN AIRLINES C 3 0 0 100 0 0 0 0 0 7 0 0 0 MONARCH AIRLINES S10400796286026000 STRATEGIC AIRLINES (LUXEMBO C 26 0 0 73 12 4 8 4 0 25 0 0 0 THOMAS COOK AIRLINES LTD C 79 1 0 87 5 0 8 0 0 12 85 27 78 THOMSON AIRWAYS LTD C 102 0 0 94 5 1 0 0 0 4 63 25 110 TOTAL HERAKLION 314 1 0 86 6 1 5 2 0 15 65 42 331 KAVALA THOMSON AIRWAYS LTD C 42 0 0 100 0 0 0 0 0 2 89 15 44 TOTAL KAVALA 4200100000002891544 KEFALLINIA THOMAS COOK AIRLINES LTD C 36 0 0 69 28 3 0 0 0 9 90 12 42 14 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: BIRMINGHAM (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights KEFALLINIA THOMSON AIRWAYS LTD C 42 0 0 88 10 2 0 0 0 6 83 24 42 TOTAL KEFALLINIA 78 0 0 79 18 3 0 0 0 7 87 18 84 KOS THOMAS COOK AIRLINES LTD C 83 0 0 90 4 5 0 0 1 16 85 16 41 THOMSON AIRWAYS LTDC 420093250004564450 TOTAL KOS 125 1 0 91 3 5 0 0 1 12 63 42 114 RHODES AEGEAN AIRLINES C 3 0 0 33 33 33 0 0 0 25 0 0 0 STRATEGIC AIRLINES (LUXEMBO C 26 0 0 81 4 4 8 0 4 25 0 0 0 THOMAS COOK AIRLINES LTD C 47 1 0 74 6 9 11 0 0 18 76 12 51 THOMSON AIRWAYS LTD C 145 0 0 94 2 0 3 1 0 8 74 34 109 TOTAL RHODES 221 1 0 87 4 3 5 1 0 12 60 51 235 SKIATHOS THOMSON AIRWAYS LTD C 42 0 0 98 0 0 2 0 0 3 97 3 38 TOTAL SKIATHOS 420098002003643767 THIRA (SANTORINI) THOMSON AIRWAYS LTD C 42 0 0 95 5 0 0 0 0 3 85 8 46 TOTAL THIRA (SANTORINI) 42009550000385846 ZAKINTHOS MONARCH AIRLINES C 20 0 0 70 10 15 5 0 0 14 83 16 42 STRATEGIC AIRLINES (LUXEMBO C 26 0 0 62 8 4 27 0 0 38 0 0 0 THOMAS COOK AIRLINES LTD C 155 2 0 79 12 4 5 1 0 11 79 15 144 THOMSON AIRWAYS LTD C 84 0 0 71 13 12 4 0 0 12 68 24 90 TOTAL ZAKINTHOS 285 2 0 74 12 7 6 0 0 14 70 41 332 TOTAL GREECE 1472 8 0 84 7 4 4 1 0 13 70 37 1613

HUNGARY BUDAPEST RYANAIR S1600094321005000 TOTAL BUDAPEST 1600094321005000 TOTAL HUNGARY 1600094321005000

IRISH REPUBLIC CORK AER ARANN S 1575 6 0 89 4 3 3 2 0 10 89 10 1409 TOTAL CORK 1575 6 0 89 4 3 3 2 0 10 89 10 1409 DUBLIN AER ARANN S 837092520105000 AER LINGUS S 2169 2 9 95 2 2 1 0 0 3 91 5 2076 EUROPE AIRPOST C 200100000003000 FLYBE LTD S 2 1 0 0 0 0 50 50 0 172 0 0 0 RYANAIR S 2079 6 6 90 6 3 1 0 0 5 89 6 2072 TOTAL DUBLIN 4337 16 15 93 4 2 1 0 0 4 90 6 4160 IRELAND WEST(KNOCK) AER ARANN S3840091521107000 BMIBABY LTD S 226 0 0 83 9 1 4 1 1 15 74 18 427 TOTAL IRELAND WEST(KNOCK) 610 1 0 88 7 2 2 1 0 10 74 18 427 SHANNON AER ARANN S 716 1 0 86 7 3 3 1 0 11 86 13 706 FLYBE LTD C 200100000000000 TOTAL SHANNON 718 1 0 86 7 3 3 1 0 11 86 13 706 WATERFORD FLYBE LTD S 385 0 5 79 9 6 4 1 0 14 0 0 0 TOTAL WATERFORD 385 1 5 79 9 6 4 1 0 14 75 27 355 15 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: BIRMINGHAM (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

ITALY BERGAMO RYANAIR S 415395500003000 TOTAL BERGAMO 415395500003000 BOLOGNA ALITALIA (CAI) C 2 0 0 50 50 0 0 0 0 14 50 23 2 TOTAL BOLOGNA 2 1 0 50 50 0 0 0 0 14 50 23 2 MILAN (MALPENSA) FLYBE LTD S 646 0 1 80 9 6 3 1 0 14 77 17 637 MONARCH AIRLINES S 236 0 2 77 10 6 3 3 1 20 0 0 0 TOTAL MILAN (MALPENSA) 883 0 3 79 10 6 3 1 0 16 77 17 641 NAPLES THOMSON AIRWAYS LTD C 105 0 0 93 5 1 1 0 0 3 84 9 58 TOTAL NAPLES 105009351100384958 ROME (FIUMICINO) ALITALIA (CAI) C 1200 174225170 0420366 BMIBABY LTD S 188 0 0 85 7 3 3 2 1 16 0 0 0 MISTRAL AIR C 12 0 0 17 25 25 33 0 0 46 0 154 3 MONARCH AIRLINES S 421 0 1 60 15 14 8 2 1 28 0 0 0 TOTAL ROME (FIUMICINO) 633 0 1 65 14 11 7 2 1 25 14 59 21 TREVISO FLYBE LTD C 2 0 0 50 0 50 0 0 0 30 0 0 0 TOTAL TREVISO 2005005000030000 TRIESTE (RONCHI DEI LEGIONARI) RYANAIR S 130 0 0 90 8 2 1 0 0 5 75 14 124 TOTAL TRIESTE (RONCHI DEI LEGIONARI) 13000908210057514124 TURIN FLYBE LTD C 35 0 0 80 6 9 3 0 3 24 75 37 4 THOMAS COOK AIRLINES LTD C 18 0 0 78 6 6 0 11 0 40 62 26 21 THOMSON AIRWAYS LTD C 32 1 0 75 3 3 13 0 6 41 70 16 30 TOTAL TURIN 85 1 0 78 5 6 6 2 4 34 67 21 55 VENICE MONARCH AIRLINES S 300 1 1 78 10 5 5 0 0 16 0 0 0 TRANSAVIA C 2005005000020000 TOTAL VENICE 303 1 1 78 10 6 5 0 0 16 50 15 2 VERONA VILLAFRANCA THOMSON AIRWAYS LTD C 86 0 0 94 3 0 1 1 0 7 87 9 83 TOTAL VERONA VILLAFRANCA 86009430110787983 TOTAL ITALY 2270 10 8 77 10 7 4 1 1 17 76 17 987

JAMAICA MONTEGO BAY THOMSON AIRWAYS LTD C 65 0 0 68 11 14 8 0 0 17 76 21 72 TOTAL MONTEGO BAY 65 0 0 68 11 14 8 0 0 17 76 21 72 TOTAL JAMAICA 65 0 0 68 11 14 8 0 0 17 76 21 72

KENYA NAIROBI AIR ITALY C 2 0 0 0 50 50 0 0 0 35 0 0 0 TOTAL NAIROBI 2 0 0 0 50 50 0 0 0 35 0 0 0 TOTAL KENYA 2 0 0 0 50 50 0 0 0 35 0 0 0

16 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: BIRMINGHAM (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights LITHUANIA KAUNAS RYANAIR S 178 0 0 92 3 3 3 0 0 6 97 2 158 TOTAL KAUNAS 1780092333006972158 TOTAL LITHUANIA 1781092333006972158

MALTA MALTA AIR MALTA C 54 0 0 74 11 2 9 4 0 26 0 0 0 RYANAIR S 206 2 0 89 6 3 1 0 0 6 90 6 206 TOTAL MALTA 260 2 0 86 7 3 3 1 0 11 84 7 325 TOTAL MALTA 260 2 0 86 7 3 3 1 0 11 84 7 325

MEXICO CANCUN THOMSON AIRWAYS LTD C 103 1 0 66 23 5 4 2 0 20 69 55 112 TOTAL CANCUN 103 1 0 66 23 5 4 2 0 20 69 55 112 TOTAL MEXICO 103 1 0 66 23 5 4 2 0 20 69 54 114

MOROCCO MARRAKESH ADRIA AIRWAYS C 500100000003000 THOMAS COOK AIRLINES LTDC 200100000003000 TOTAL MARRAKESH 700100000003000 TOTAL MOROCCO 700100000003000

NETHERLANDS AMSTERDAM BMIBABY LTD S 576 0 4 87 7 2 3 0 0 8 86 9 1269 FLYBE LTD S 263 0 3 75 11 10 3 0 0 14 0 0 0 KLM S 2379 0 27 92 5 2 1 0 0 5 92 5 2145 KLM CITYHOPPER S 1297 4 0 90 4 3 2 0 0 7 91 6 1439 TOTAL AMSTERDAM 4515 6 34 90 5 3 2 0 0 7 90 6 4857 EINDHOVEN TRANSAVIA C 200100000000000 TOTAL EINDHOVEN 200100000000000 ROTTERDAM EASTERN AIRWAYS C 2 0 0 100 0 0 0 0 0 0 100 10 4 VLM (BELGIUM) C 910100000003000 TOTAL ROTTERDAM 11 1 0 100 0 0 0 0 0 3 100 10 4 TOTAL NETHERLANDS 4529 7 34 90 5 3 2 0 0 7 90 6 4861

PAKISTAN ISLAMABAD PAKISTAN INTL AIRLINES S 396 1 4 72 10 7 7 2 3 37 60 29 392 TOTAL ISLAMABAD 396 2 4 72 10 7 7 2 3 37 60 29 392 TOTAL PAKISTAN 396 2 4 72 10 7 7 2 3 37 60 29 392

POLAND BYDGOSZCZ RYANAIR S 310 0 4 79 13 7 1 0 0 11 75 12 314 TOTAL BYDGOSZCZ 310 0 4 79 13 7 1 0 0 11 75 12 314 GDANSK RYANAIR S 177 0 1 93 7 0 0 0 0 3 93 7 211 17 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: BIRMINGHAM (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights TOTAL GDANSK 1771193700003937211 KATOWICE RYANAIR S 267 0 3 93 4 2 1 0 0 4 94 5 205 TOTAL KATOWICE 2671393421004945205 KRAKOW JET2.COM LTD C 4 0 0 100 0 0 0 0 0 4 100 8 2 RYANAIR S 33 0 0 73 21 3 3 0 0 10 83 10 72 THOMSON AIRWAYS LTD C 2 0 0 100 0 0 0 0 0 1 100 6 2 TOTAL KRAKOW 39 0 0 77 18 3 3 0 0 9 84 10 76 RZESZOW RYANAIR S 224 0 1 92 5 2 0 0 0 5 95 7 206 TOTAL RZESZOW 2240192520005957206 TOTAL POLAND 1017 5 9 88 8 3 1 0 0 6 87 8 1012

PORTUGAL(EXCLUDING MADEIRA) FARO BMIBABY LTD S 180 1 0 85 9 4 2 0 0 9 87 6 220 CITY JET C 200100000000000 FLYBE LTD C 34 0 0 85 12 0 0 0 3 15 87 16 52 MONARCH AIRLINES S 616 0 0 80 11 5 3 0 0 13 95 5 546 RYANAIR S 275 1 1 89 7 3 1 0 0 6 91 5 304 THOMAS COOK AIRLINES LTD C 33 2 0 88 9 0 3 0 0 8 100 1 37 THOMSON AIRWAYS LTD C 101 0 0 88 9 1 2 0 0 8 96 4 116 TOTAL FARO 1241 4 1 84 10 4 2 0 0 10 93 6 1275 LISBON BMIBABY LTD S 940088542007000 TOTAL LISBON 95008854200767146 TOTAL PORTUGAL(EXCLUDING MADEIRA) 1336 4 1 84 9 4 2 0 0 10 92 6 1287

PORTUGAL(MADEIRA) FUNCHAL MONARCH AIRLINES S 4200791920008000 THOMSON AIRWAYS LTD C 106 0 0 92 3 5 0 0 0 5 93 5 102 TOTAL FUNCHAL 1480089740006935104 TOTAL PORTUGAL(MADEIRA) 1480089740006935104

SLOVAK REPUBLIC BRATISLAVA RYANAIR S 297 0 0 92 3 3 2 0 0 5 89 7 315 TOTAL BRATISLAVA 2970092332005897315 TOTAL SLOVAK REPUBLIC 2970092332005897315

SPAIN ALICANTE BMIBABY LTD S 312 0 0 84 8 3 4 1 0 12 79 17 305 MONARCH AIRLINES S 718 0 0 84 8 3 3 1 0 13 94 5 608 RYANAIR S 586 1 0 91 4 3 2 0 0 6 92 6 571 THOMAS COOK AIRLINES LTDC 260092404008861737 THOMSON AIRWAYS LTD C 174 0 0 83 11 4 2 0 0 8 82 14 199 TOTAL ALICANTE 1816 2 0 86 7 3 3 1 0 10 89 9 1722 ALMERIA FLYBE LTD C 39 0 0 74 23 3 0 0 0 11 0 0 0 MONARCH AIRLINES S 126 0 0 70 14 7 8 1 0 19 83 9 124

18 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: BIRMINGHAM (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights TOTAL ALMERIA 165 2 0 71 16 6 6 1 0 17 83 9 124 BARCELONA BMIBABY LTD S 190 0 0 84 9 3 4 0 0 9 0 0 0 MONARCH AIRLINES S11000895142011000 RYANAIR S 62 0 0 71 18 8 3 0 0 15 0 0 0 THOMAS COOK AIRLINES LTDC 200100000009000 TOTAL BARCELONA 36400849341011000 GIRONA RYANAIR S 298 1 2 83 11 3 2 1 0 10 92 7 292 THOMSON AIRWAYS LTD C 34 0 0 85 3 12 0 0 0 6 90 3 40 TOTAL GIRONA 332 1 2 83 10 4 2 1 0 9 92 6 332 IBIZA MONARCH AIRLINES S 212 0 1 75 8 5 8 4 0 23 91 8 152 RYANAIR S 186 0 0 95 1 2 3 0 0 6 93 5 186 THOMAS COOK AIRLINES LTD C 89 1 0 93 0 3 3 0 0 6 95 3 103 THOMSON AIRWAYS LTD C 166 1 0 87 9 2 1 0 0 6 93 7 167 TOTAL IBIZA 653 2 1 86 5 3 4 1 0 11 93 6 612 MAHON MONARCH AIRLINES S 215 1 1 79 9 4 6 2 0 17 88 12 230 THOMAS COOK AIRLINES LTD C 67 0 0 88 3 0 9 0 0 12 82 20 44 THOMSON AIRWAYS LTD C 95 1 0 98 1 1 0 0 0 2 89 5 95 TOTAL MAHON 377 2 1 85 6 2 5 1 0 12 88 11 369 MALAGA BMIBABY LTD S 358 0 2 81 12 5 1 1 0 10 83 12 404 FLYBE LTD C 2 0 0 0 100 0 0 0 0 23 0 0 0 MONARCH AIRLINES S 781 0 0 68 13 10 7 2 0 22 88 8 690 RYANAIR S 577 2 1 91 6 1 2 1 0 8 86 8 608 THOMSON AIRWAYS LTD C 106 1 0 92 4 2 0 2 0 9 69 16 103 TOTAL MALAGA 1825 3 3 79 10 6 4 1 0 14 85 9 1809 MURCIA SAN JAVIER BMIBABY LTD S 174 0 0 87 9 3 1 0 0 7 83 18 206 RYANAIR S 256 0 2 94 3 2 1 0 0 4 87 7 249 TOTAL MURCIA SAN JAVIER 43002915210058512455 PALMA DE MALLORCA BA CITYFLYER LTD C 40075250000775274 BMIBABY LTD S 234 14 16 81 10 4 4 0 0 15 66 19 265 MONARCH AIRLINES S 500 0 4 67 16 9 5 2 1 27 82 11 267 RYANAIR S 356 0 0 89 6 1 3 0 0 7 88 7 310 THOMAS COOK AIRLINES LTD C 193 1 0 84 6 6 5 0 0 10 79 11 190 THOMSON AIRWAYS LTD C 305 0 0 80 9 9 3 1 0 12 72 14 327 TOTAL PALMA DE MALLORCA 1593 15 20 79 10 6 4 1 0 16 77 13 1363 REUS RYANAIR S 194 0 0 92 6 1 1 0 0 5 90 6 185 THOMAS COOK AIRLINES LTDC 420095202004901342 THOMSON AIRWAYS LTD C 88 0 0 86 13 1 0 0 0 6 92 6 95 TOTAL REUS 3240091711005907322 SEVILLE THOMAS COOK AIRLINES LTDC 200100000000000 TOTAL SEVILLE 20010000000010024 VALENCIA JET2.COM LTD C 2 0 0 0 50 50 0 0 0 33 0 0 0 TITAN AIRWAYS LTD C 200100000003000 TOTAL VALENCIA 4 0 0 50 25 25 0 0 0 18 100 4 2

19 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: BIRMINGHAM (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

SPAIN(CANARY ISLANDS) ARRECIFE MONARCH AIRLINES S 320 0 0 75 10 9 4 1 0 15 84 8 310 RYANAIR S 296 0 0 89 7 3 1 0 0 5 91 4 286 THOMAS COOK AIRLINES LTD C 157 0 0 84 8 3 4 1 0 12 86 11 174 THOMSON AIRWAYS LTD C 202 0 0 82 9 6 2 0 0 10 86 9 208 TOTAL ARRECIFE 975 0 0 82 9 6 3 1 0 10 87 8 978 FUERTEVENTURA MONARCH AIRLINES S 138 0 0 73 13 7 6 1 0 15 79 11 156 RYANAIR S 197 2 1 91 4 3 2 0 0 6 89 6 160 THOMAS COOK AIRLINES LTD C 157 0 0 82 9 4 4 0 0 10 83 11 158 THOMSON AIRWAYS LTDC 30010000000093580 TOTAL FUERTEVENTURA 495 2 1 83 8 5 4 0 0 10 85 9 554 LAS PALMAS MONARCH AIRLINES S 222 1 3 65 15 9 10 1 0 23 84 13 201 RYANAIR S 200 0 0 93 5 3 1 0 0 4 95 7 205 THOMAS COOK AIRLINES LTDC 650086653007851187 THOMSON AIRWAYS LTD C 106 0 0 94 3 1 2 0 0 5 85 7 106 TOTAL LAS PALMAS 593 1 3 82 8 5 5 0 0 12 88 9 599 TENERIFE (SURREINA SOFIA) MONARCH AIRLINES S 695 0 2 70 15 9 4 1 0 17 83 11 736 RYANAIR S 292 0 0 94 3 2 1 0 0 4 97 3 374 THOMAS COOK AIRLINES LTD C 292 0 0 83 6 5 5 2 0 15 80 17 275 THOMSON AIRWAYS LTD C 347 3 0 90 4 4 1 1 1 9 88 10 331 TOTAL TENERIFE (SURREINA SOFIA) 1626 3 2 81 9 6 3 1 0 13 86 10 1716 TOTAL SPAIN(CANARY ISLANDS) 3689 6 6 82 9 5 3 1 0 12 87 9 3847

SWEDEN GOTEBORG CITY AIRLINE S 184 0 0 93 4 2 0 0 0 3 89 8 557 JET2.COM LTD C 2 0 0 50 0 50 0 0 0 22 0 0 0 LUXAIR C 600100000002000 TOTAL GOTEBORG 1920093430004898557 STOCKHOLM (ARLANDA) SAS S 860093520005000 TOTAL STOCKHOLM (ARLANDA) 86009352000575264 TOTAL SWEDEN 2780093430004899562

SWITZERLAND GENEVA BMIBABY LTD S 86 0 0 79 15 3 2 0 0 9 86 6 102 EASYJET AIRLINE COMPANY LTD S 189 0 1 75 15 7 2 1 0 13 61 18 238 EASYJET SWITZERLAND S 112 0 0 86 8 5 1 0 0 6 81 9 114 FLYBE LTD C 35 0 0 71 17 6 6 0 0 17 68 23 38 MONARCH AIRLINES C 31 0 0 61 26 3 10 0 0 17 75 12 28 THOMSON AIRWAYS LTD C 33 0 0 73 3 3 21 0 0 26 69 16 32 TOTAL GENEVA 486 0 1 77 13 6 4 0 0 12 72 14 552 ZURICH HELVETIC AIRWAYS S 1409 0 0 82 13 4 1 0 0 9 85 7 2046 SWISS AIRLINES S 583 0 3 75 18 6 2 0 0 10 60 19 124 TOTAL ZURICH 1992 0 3 80 15 4 1 0 0 9 84 8 2170

20 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: BIRMINGHAM (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

TUNISIA ENFIDHA THOMAS COOK AIRLINES LTD C 125 0 0 92 3 2 2 0 0 5 62 31 37 THOMSON AIRWAYS LTDC 330091900005000 TOTAL ENFIDHA 1580092422005643044 MONASTIR THOMAS COOK AIRLINES LTD C 42 0 0 79 10 2 10 0 0 17 85 12 61 THOMSON AIRWAYS LTD C 45 0 0 100 0 0 0 0 0 2 88 6 25 TOTAL MONASTIR 870090515009861186 TOTAL TUNISIA 24500914230077817130

TURKEY ANTALYA THOMAS COOK AIRLINES LTD C 164 0 0 85 2 5 7 1 0 14 89 9 207 THOMSON AIRWAYS LTD C 114 0 0 86 9 5 0 0 0 6 79 14 87 TOTAL ANTALYA 278 0 0 85 5 5 4 1 0 11 87 10 297 BODRUM (MILAS) MONARCH AIRLINES S 140 0 0 74 9 9 6 0 2 22 97 2 69 THOMAS COOK AIRLINES LTD C 62 0 0 89 3 6 2 0 0 6 91 8 96 THOMSON AIRWAYS LTD C 93 0 0 96 2 2 0 0 0 3 93 7 101 TOTAL BODRUM (MILAS) 295 0 0 84 6 6 3 0 1 12 94 5 298 DALAMAN MONARCH AIRLINES S 355 1 3 72 11 10 7 0 0 18 84 8 174 THOMAS COOK AIRLINES LTD C 255 0 0 85 4 5 5 1 0 10 87 16 312 THOMSON AIRWAYS LTD C 191 0 0 91 4 3 2 0 0 6 87 10 239 TOTAL DALAMAN 801 2 3 80 7 7 5 0 0 13 85 12 826 ISTANBUL THY TURK HAVA YOLLARI TURKIS S 680 0 0 69 15 11 4 1 0 16 68 14 521 TOTAL ISTANBUL 680 0 0 69 15 11 4 1 0 16 68 14 521 IZMIR (ADNAM MENDERES) THOMAS COOK AIRLINES LTD C 44 0 0 73 7 14 2 5 0 19 86 14 85 THOMSON AIRWAYS LTD C 50 0 0 96 4 0 0 0 0 2 93 9 30 TOTAL IZMIR (ADNAM MENDERES) 94 1 0 85 5 6 1 2 0 10 88 13 115 TOTAL TURKEY 2148 3 3 78 9 8 4 1 0 13 82 11 2057

TURKMENISTAN ASHKHABAD TURKMENISTAN AIRLINES S 420 2 5 73 9 7 5 5 1 29 71 38 416 TOTAL ASHKHABAD 420 2 5 73 9 7 5 5 1 29 71 38 416 TOTAL TURKMENISTAN 420 2 5 73 9 7 5 5 1 29 71 38 416

UKRAINE DONETSK THOMSON AIRWAYS LTD C 2 0 0 50 0 50 0 0 0 25 0 0 0 TOTAL DONETSK 2005005000025000 KIEV (BORISPOL) AIR FINLAND C 2005000500088000 TOTAL KIEV (BORISPOL) 2005000500088000 TOTAL UKRAINE 40050025250056000

UNITED ARAB EMIRATES DUBAI EMIRATES S 1462 2 2 58 23 14 5 0 0 19 54 22 1460 21 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: BIRMINGHAM (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

UNITED KINGDOM ABERDEEN FLYBE LTD S 1930 0 27 78 9 8 4 0 0 13 86 9 1752 TOTAL ABERDEEN 1930 4 27 78 9 8 4 0 0 13 86 9 1752 BELFAST CITY (GEORGE BEST) BMIBABY LTD S 610 1 0 90 5 4 0 0 0 5 87 7 1322 FLYBE LTD S 3827 9 28 87 7 4 2 0 0 8 85 8 3358 TOTAL BELFAST CITY (GEORGE BEST) 4437 10 28 88 6 4 2 0 0 8 86 8 4680 BELFAST INTERNATIONAL EASTERN AIRWAYS C 2005005000023000 EASYJET AIRLINE COMPANY LTD S 231 1 0 94 3 2 1 0 0 3 0 0 0 FLYBE LTD C 2 0 0 0 50 50 0 0 0 27 0 0 0 TOTAL BELFAST INTERNATIONAL 236 1 0 93 3 3 1 0 0 4 67 54 6 CARDIFF WALES EASTERN AIRWAYS S 520110000000080175 TOTAL CARDIFF WALES 620183017000683146 CITY OF DERRY (EGLINTON) RYANAIR S 418 0 0 91 5 3 1 0 0 5 88 6 414 TOTAL CITY OF DERRY (EGLINTON) 4180091531005886414 DUNDEE LOGANAIR S 890 0 0 91 4 2 3 0 0 6 97 2 981 TOTAL DUNDEE 8901191423006972981 EDINBURGH FLYBE LTD S 3816 6 26 85 9 5 2 0 0 9 85 9 4000 TOTAL EDINBURGH 3816 10 26 85 9 5 2 0 0 9 85 9 4000 GATWICK EASYJET AIRLINE COMPANY LTD S 4 1 2 0 0 0 100 0 0 107 0 0 0 TOTAL GATWICK 732140086009310023 GLASGOW FLYBE LTD S 3755 8 52 88 5 3 3 0 0 8 87 9 3768 MONARCH AIRLINES C 20050000500162000 TOTAL GLASGOW 3757 8 52 88 5 3 3 0 0 8 87 9 3784 GUERNSEY FLYBE LTD S 616 3 9 72 13 6 8 1 0 19 81 13 658 TOTAL GUERNSEY 616 3 9 72 13 6 8 1 0 19 81 13 659 INVERNESS FLYBE LTD S 650 0 2 80 10 6 4 0 0 12 88 8 647 TOTAL INVERNESS 650 0 2 80 10 6 4 0 0 12 88 8 647 ISLE OF MAN FLYBE LTD S 1177 2 11 79 9 6 6 0 0 14 85 12 1186 TOTAL ISLE OF MAN 1177 2 11 79 9 6 6 0 0 14 85 12 1186 JERSEY FLYBE LTD S 932 3 12 75 10 7 6 1 0 18 82 11 995 TOTAL JERSEY 932 3 12 75 10 7 6 1 0 18 82 11 995

TOTAL MANCHESTER 4 3 0 25 0 50 25 0 0 38 45 19 11 NEWCASTLE EASTERN AIRWAYS S 1032 7 110 89 4 3 4 0 0 8 93 5 1225 THOMAS COOK AIRLINES LTD C 3 0 0 33 0 0 67 0 0 84 77 13 13 TOTAL NEWCASTLE 1035 8 110 89 4 3 4 0 0 8 92 5 1244 STANSTED EASYJET AIRLINE COMPANY LTD S 2 0 0 0 0 0 100 0 0 128 0 0 0

22 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: BIRMINGHAM (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights TOTAL STANSTED 200 000100001280401 STORNOWAY CITY JET C 200100000006000 TOTAL STORNOWAY 200100000006000 TOTAL UNITED KINGDOM 19917 92 282 85 7 4 3 0 0 10 87 8 20375

USA NEW YORK (NEWARK) CONTINENTAL AIRLINES S 155 0 1 93 1 4 1 1 0 7 85 13 669 UNITED AIRLINES S48800749971121000 TOTAL NEW YORK (NEWARK) 643 0 1 79 7 7 5 1 1 18 85 13 669 SANFORD THOMSON AIRWAYS LTD C 62 0 0 73 16 8 3 0 0 13 83 9 60 TOTAL SANFORD 62 0 0 73 16 8 3 0 0 13 83 9 60 TOTAL USA 705 3 1 78 8 8 5 1 1 17 85 13 730 TOTAL BIRMINGHAM 83179 239 473 84 8 5 3 0 0 10 84 10 82689

23 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: EDINBURGH (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights AUSTRIA GRAZ NIKI S 1400 6414210 0 018000 TOTAL GRAZ 14 0 0 64 14 21 0 0 0 18 0 0 0 INNSBRUCK AUSTRIAN ARROWS C 310081310006420291 FLYBE LTD C 33 0 0 76 9 6 9 0 0 16 60 19 30 THOMSON AIRWAYS LTD C 29 0 0 76 7 10 3 3 0 23 59 37 34 TOTAL INNSBRUCK 93 0 0 77 6 9 4 1 2 27 58 29 65 SALZBURG FLYBE LTD C 26 0 0 77 12 12 0 0 0 11 0 22 1 JET2.COM LTD S 24 0 0 46 8 21 25 0 0 31 30 46 30 TOTAL SALZBURG 51 0 0 61 12 16 12 0 0 20 29 45 31 VIENNA NIKI S 3000 6713137 0 01989656 TOTAL VIENNA 30 0 0 67 13 13 7 0 0 19 88 7 60 TOTAL AUSTRIA 188 0 0 70 10 12 6 1 1 23 64 24 156

BARBADOS BRIDGETOWN THOMSON AIRWAYS LTD C 2 0 0 0 0 100 0 0 0 37 63 17 8 TOTAL BRIDGETOWN 2 0 0 0 0 100 0 0 0 37 63 17 8 TOTAL BARBADOS 2 0 0 0 0 100 0 0 0 37 63 17 8

BELGIUM ANTWERP VLM (BELGIUM) C 2 0 0 50 50 0 0 0 0 19 0 0 0 TOTAL ANTWERP 2 0 0 50 50 0 0 0 0 19 50 15 2 BRUSSELS BMI REGIONAL S 1716 0 0 93 4 2 1 0 0 4 89 6 1728 BRUSSELS AIRLINES S 106 0 0 93 3 2 2 0 0 4 0 0 0 FLYBE LTD C 200100000009000 TOTAL BRUSSELS 1824 0 0 93 4 2 1 0 0 4 89 6 1731 CHARLEROI RYANAIR S 402 0 0 93 4 1 1 0 0 6 87 8 394 TOTAL CHARLEROI 4020093411006878394 TOTAL BELGIUM 2228 0 0 93 4 2 1 0 0 4 89 7 2127

BULGARIA BURGAS BH AIR C 70 0 0 63 26 9 0 3 0 19 86 9 58 TOTAL BURGAS 70 0 0 63 26 9 0 3 0 19 86 9 58 SOFIA BH AIR C 21 0 0 76 19 5 0 0 0 9 86 32 21 TOTAL SOFIA 21 0 0 76 19 5 0 0 0 9 86 32 21 TOTAL BULGARIA 91 0 0 66 24 8 0 2 0 17 85 15 80

CROATIA DUBROVNIK JET2.COM LTD S 84 0 1 77 17 4 2 0 0 11 67 17 45 TOTAL DUBROVNIK 84 0 1 77 17 4 2 0 0 11 67 17 45 TOTAL CROATIA 84 1 1 77 17 4 2 0 0 11 67 17 45

24 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: EDINBURGH (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights CYPRUS PAPHOS EASYJET AIRLINE COMPANY LTD S 208 0 0 83 12 5 0 0 0 9 90 6 202 THOMAS COOK AIRLINES LTD C 2 0 0 0 50 0 0 50 0 126 0 0 0 THOMSON AIRWAYS LTD C 48 2 0 73 13 6 8 0 0 19 69 21 51 TOTAL PAPHOS 258 2 0 80 12 5 2 0 0 12 86 9 253 TOTAL CYPRUS 258 2 0 80 12 5 2 0 0 12 86 9 253

CZECH REPUBLIC PRAGUE JET2.COM LTD S 356 0 1 75 14 6 3 1 0 17 67 18 352 TOTAL PRAGUE 356 1 1 75 14 6 3 1 0 17 67 19 356 TOTAL CZECH REPUBLIC 356 1 1 75 14 6 3 1 0 17 67 19 357

DENMARK BILLUND DANISH AIR TRANSPORT C 8 0 0 100 0 0 0 0 0 0 0 0 0 RYANAIR S 186 0 0 95 4 1 0 0 0 3 96 4 208 TOTAL BILLUND 1943095410003955219 COPENHAGEN BMI REGIONAL S 1189 0 1 94 3 1 1 0 0 5 93 6 1218 NORWEGIAN AIR SHUTTLE S 321 1 0 78 14 5 2 1 0 12 66 15 268 TOTAL COPENHAGEN 1510 4 1 91 5 2 1 0 0 6 88 7 1486 TOTAL DENMARK 1704 8 1 91 5 2 1 0 0 6 89 7 1706

FINLAND ENONTEKIO ENTER AIR C 2005050000015000 JET2.COM LTD C 20050500000150172 TOTAL ENONTEKIO 40050500000150172 HELSINKI BLUE 1 S 9600888400077115100 TOTAL HELSINKI 9600888400077115100 KITTILA JET2.COM LTD C 2 0 0 0 0 100 0 0 0 47 0 0 0 TOTAL KITTILA 2 0 0 0 0 100 0 0 0 47 0 0 0 TAMPERE RYANAIR S 124 0 0 98 2 0 0 0 0 1 97 4 194 TOTAL TAMPERE 1240098200001974194 TOTAL FINLAND 2271092530004888296

FRANCE BEAUVAIS RYANAIR S 401 0 1 89 4 4 2 0 0 7 81 10 414 TOTAL BEAUVAIS 40101894420078110414 BERGERAC FLYBE LTD S 56 0 0 84 11 4 2 0 0 8 90 9 42 TOTAL BERGERAC 56 0 0 84 11 4 2 0 0 8 90 9 42 BORDEAUX IMD AIRWAYS C 200100000000000 MONARCH AIRLINES C 200100000005000 RYANAIR S 184 0 2 91 8 1 0 0 0 3 93 6 184 TOTAL BORDEAUX 1880291810003936186 CHAMBERY JET2.COM LTD C 34 0 0 21 24 26 29 0 0 45 55 41 38 25 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: EDINBURGH (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights CHAMBERY JET2.COM LTD S 41 0 1 41 10 17 15 17 0 62 38 44 42 TOTAL CHAMBERY 75 0 1 32 16 21 21 9 0 54 46 43 80 DOLE EUROPE AIRPOST C 2005050000021000 TOTAL DOLE 2005050000021000 GRENOBLE EASYJET AIRLINE COMPANY LTD S 72 0 0 89 1 4 6 0 0 7 88 5 8 TOTAL GRENOBLE 7200891460078858 LA ROCHELLE JET2.COM LTD S 28 0 0 79 14 7 0 0 0 8 69 19 29 TOTAL LA ROCHELLE 28 0 0 79 14 7 0 0 0 8 68 21 31 LILLE XL AIRWAYS FRANCE C 200100000007000 TOTAL LILLE 200100000007000 LYON EASTERN AIRWAYS C 200100000005000 EASYJET AIRLINE COMPANY LTD S 208 0 0 88 4 3 4 0 0 9 78 12 233 JET2.COM LTD C 2005050000014000 MONARCH AIRLINES C 6 0 0 33 17 50 0 0 0 21 0 0 0 TOTAL LYON 21800865540097713240 MARSEILLE BMI REGIONAL C 2 0 0 50 50 0 0 0 0 14 0 0 0 CROATIA AIRLINES C 2001000000010000 MONARCH AIRLINES C 2005000500062000 RYANAIR S 124 0 0 79 14 3 3 1 0 13 85 8 88 TOTAL MARSEILLE 130 0 0 78 14 3 4 1 0 14 86 8 90 NICE EASYJET AIRLINE COMPANY LTD S 258 0 0 90 3 4 2 2 0 10 87 9 200 TOTAL NICE 258 2 0 90 3 4 2 2 0 10 87 9 200 PARIS (CHARLES DE GAULLE) AIR MEDITERRANEE C 200 050500 0 029000 AIREXPLORE C 4 0 0 50 0 25 25 0 0 45 0 0 0 CITY JET S 2624 2 0 87 7 4 1 0 0 7 88 7 2590 EASTERN AIRWAYS C 30067330000610022 EASYJET AIRLINE COMPANY LTD S 660 0 0 87 7 3 2 0 0 7 81 10 663 EUROPE AIRPOST C 13 0 0 69 15 15 0 0 0 13 80 7 5 LOT-POLISH AIRLINES C 2 0 0 0 0 50 50 0 0 57 0 0 0 XL AIRWAYS FRANCE C 6 0 0 83 17 0 0 0 0 10 0 0 0 TOTAL PARIS (CHARLES DE GAULLE) 3316 2 0 87 7 4 2 0 0 7 87 8 3268 PARIS (ORLY) CITY JET C 300100000006000 TOTAL PARIS (ORLY) 30010000000610062 POITIERS RYANAIR S 342410000000286637 TOTAL POITIERS 342410000000286637 TARBES-LOURDES INTERNATIONAL AIR MEDITERRANEE C 1400 3614142114065000 TOTAL TARBES-LOURDES INTERNATIONAL 15 1 0 33 20 13 20 13 0 62 30 40 10 TOULOUSE (BLAGNAC) AIREXPLORE C 2 0 0 50 50 0 0 0 0 12 0 0 0 EUROPE AIRPOST C 20010000000410024 FLYBABOO C 200 050500 0 038000 GERMANIA FLUGGESELLSCHAFT C 2 0 0 100 0 0 0 0 0 8 0 0 0 JET2.COM LTD S 66 0 0 85 9 3 0 2 2 17 58 31 65 JET2.COM LTD C 2 0 0 50 0 50 0 0 0 23 0 0 0 26 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: EDINBURGH (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights TOULOUSE (BLAGNAC) MONARCH AIRLINES C 200100000007000 TOTAL TOULOUSE (BLAGNAC) 78 2 0 82 10 5 0 1 1 16 61 29 69 TOTAL FRANCE 4879 23 8 86 7 4 2 1 0 8 85 9 4708

GERMANY BREMEN RYANAIR S 250 0 0 92 5 2 0 0 0 7 94 3 334 TOTAL BREMEN 2500092520007943334 COLOGNE BONN EASYJET AIRLINE COMPANY LTD S 12 0 0 92 8 0 0 0 0 5 72 15 343 GERMANWINGS S 427 0 1 72 18 7 3 0 0 14 74 12 378 TOTAL COLOGNE BONN 439 0 1 73 18 6 3 0 0 13 73 13 722 DUSSELDORF LUFTHANSA CITY LINE S 378 1 0 81 12 6 1 0 0 9 80 10 430 TOTAL DUSSELDORF 378 1 0 81 12 6 1 0 0 9 80 10 430 FRANKFURT MAIN LUFTHANSA S 1132 0 0 74 17 7 2 0 0 12 70 15 1158 TOTAL FRANKFURT MAIN 1133 3 0 74 17 7 2 0 0 12 70 15 1158 HAHN RYANAIR S 266 0 0 79 9 9 2 0 0 10 81 12 396 TOTAL HAHN 266 1 0 79 9 9 2 0 0 10 81 12 396 MEMMINGEN ALLGAU RYANAIR S 192 0 2 89 9 2 0 0 0 5 86 6 257 TOTAL MEMMINGEN ALLGAU 1920289920005866257 MUNICH AUGSBURG AIRWAYS GMBH C 2 0 0 0 50 50 0 0 0 27 0 0 0 EASYJET AIRLINE COMPANY LTD S 635 0 0 88 5 4 2 0 0 7 82 12 649 TOTAL MUNICH 63700885420078212653 MUNSTER-OSNABRUCK EASTERN AIRWAYS C 200100000001000 TOTAL MUNSTER-OSNABRUCK 200100000001000 NIEDERRHEIN RYANAIR S 464 0 0 91 5 2 1 0 0 6 82 9 473 TOTAL NIEDERRHEIN 4640091521006829473 TOTAL GERMANY 3761 6 3 81 11 5 2 0 0 9 79 11 4683

GREECE ATHENS EASYJET AIRLINE COMPANY LTD S 225 0 0 94 3 2 1 0 0 4 77 31 78 TOTAL ATHENS 2250094321004773178 CORFU THOMSON AIRWAYS LTD C 49 0 0 84 4 6 6 0 0 11 80 16 49 TOTAL CORFU 49 0 0 84 4 6 6 0 0 11 80 16 49 RHODES THOMSON AIRWAYS LTD C 44 0 0 84 2 2 7 5 0 21 79 40 14 TOTAL RHODES 44 0 0 84 2 2 7 5 0 21 79 40 14 TOTAL GREECE 31810913331077827141

HUNGARY BUDAPEST JET2.COM LTD S 272 0 2 75 15 8 2 0 0 13 57 23 181 TOTAL BUDAPEST 273 0 2 75 15 8 2 0 0 13 57 23 185 TOTAL HUNGARY 273 0 2 75 15 8 2 0 0 13 57 23 185

27 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: EDINBURGH (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights ICELAND KEFLAVIK CSA CZECH AIRLINES S 240096040003000 STAR1 AIRLINES S 1200100000003000 TOTAL KEFLAVIK 360097030003733744 TOTAL ICELAND 360097030003733744

IRISH REPUBLIC CORK AER ARANN S 889 4 0 76 9 9 5 2 0 17 77 19 724 TOTAL CORK 890 4 0 76 9 9 5 2 0 17 77 19 724 DUBLIN AER ARANN S 2209 2 0 84 8 5 3 0 0 10 89 8 1534 AER LINGUS S 372 0 1 87 10 3 1 0 0 6 82 8 524 FLYBE LTD C 500802000007000 JET2.COM LTD C 3001000000027594 RYANAIR S 1827 2 0 91 6 2 1 0 0 5 86 8 1910 TOTAL DUBLIN 4416 6 1 87 8 4 2 0 0 7 87 8 3987 IRELAND WEST(KNOCK) FLYBE LTD S 274 1 2 90 4 3 3 0 0 9 82 11 250 TOTAL IRELAND WEST(KNOCK) 27412904330098211250 SHANNON AER ARANN S 668 1 0 77 11 5 6 1 0 15 82 11 412 EASTERN AIRWAYS C 2005050000015000 TOTAL SHANNON 670 1 0 77 11 5 6 1 0 15 82 11 412 TOTAL IRISH REPUBLIC 6250 12 3 84 8 4 3 1 0 10 84 11 5712

ITALY BERGAMO RYANAIR S 1000100000003000 TOTAL BERGAMO 1000100000003000 BOLOGNA BA CITYFLYER LTD C 15 1 0 80 13 0 7 0 0 9 0 0 0 TOTAL BOLOGNA 15 1 0 80 13 0 7 0 0 9 76 14 168 MILAN (MALPENSA) ALITALIA (CAI) C 22007318900011000 EASYJET AIRLINE COMPANY LTD S 690 0 0 78 12 6 3 1 0 12 74 12 628 TOTAL MILAN (MALPENSA) 713 0 0 78 12 6 3 1 0 12 73 13 652 NAPLES EASYJET AIRLINE COMPANY LTD S 110 0 0 90 5 3 0 2 0 9 0 0 0 TOTAL NAPLES 11000905302098959 OLBIA JET2.COM LTD S 28 1 1 25 21 32 21 0 0 39 24 54 37 TOTAL OLBIA 28 1 1 25 21 32 21 0 0 39 24 54 37 PISA RYANAIR S 222 0 0 89 8 2 1 0 0 8 83 10 181 TOTAL PISA 22200898210088310181 ROME (CIAMPINO) RYANAIR S 306 0 0 79 11 6 4 0 0 12 69 15 379 TOTAL ROME (CIAMPINO) 307 0 0 79 11 6 4 0 0 12 69 15 379 ROME (FIUMICINO) ALITALIA (CAI) C 6 0 0 67 17 17 0 0 0 12 0 35 6 FLYBE LTD C 2 0 0 0 0 0 100 0 0 128 0 0 0 TOTAL ROME (FIUMICINO) 8 0 0 50 13 13 25 0 0 41 22 30 9

28 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: EDINBURGH (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights VENICE JET2.COM LTD S 220 0 0 74 19 5 3 0 0 12 66 20 186 TOTAL VENICE 220 0 0 74 19 5 3 0 0 12 66 20 186 VERONA VILLAFRANCA RYANAIR S 114 0 0 82 10 7 2 0 0 9 0 0 0 TOTAL VERONA VILLAFRANCA 114 0 0 82 10 7 2 0 0 9 40 120 5 TOTAL ITALY 1747 2 1 79 12 6 3 0 0 11 72 15 1668

LITHUANIA KAUNAS RYANAIR S 176 0 0 95 5 0 0 0 0 3 95 2 208 TOTAL KAUNAS 1760095500003952208 TOTAL LITHUANIA 1760095500003952208

MALTA MALTA RYANAIR S 206 0 0 80 12 6 3 0 0 10 89 5 270 TOTAL MALTA 206 0 0 80 12 6 3 0 0 10 89 5 270 TOTAL MALTA 206 0 0 80 12 6 3 0 0 10 89 5 270

MEXICO CANCUN THOMSON AIRWAYS LTD C 8 0 0 38 38 13 13 0 0 24 0 0 0 TOTAL CANCUN 800 383813130 024000 TOTAL MEXICO 800 383813130 024000

MOROCCO MARRAKESH ADRIA AIRWAYS C 400752500006000 TOTAL MARRAKESH 400752500006953172 TOTAL MOROCCO 400752500006953172

NETHERLANDS AMSTERDAM CITY JET C 2005050000011000 EASYJET AIRLINE COMPANY LTD S 1054 0 1 87 7 2 3 1 0 9 83 10 1118 KLM S 2243 3 22 88 8 3 1 0 0 7 84 9 2418 KLM CITYHOPPER S 1716 2 0 89 6 3 2 0 0 7 85 8 1500 TOTAL AMSTERDAM 5016 7 23 88 7 3 2 0 0 7 84 9 5044 TOTAL NETHERLANDS 5017 7 23 88 7 3 2 0 0 7 84 9 5044

NORWAY BERGEN JET2.COM LTD C 400752500009000 NORWEGIAN AIR SHUTTLE S 124 0 0 67 22 10 2 0 0 14 0 0 0 TOTAL BERGEN 128 1 0 67 22 9 2 0 0 14 75 9 20 BODO MONARCH AIRLINES C 200 0500500083000 TOTAL BODO 2 0 0 0 50 0 50 0 0 83 100 1 1 OSLO (GARDERMOEN) NORWEGIAN AIR SHUTTLE S 436 0 0 75 15 6 3 1 0 13 78 11 433 SAS C 20010000000550842 TOTAL OSLO (GARDERMOEN) 438 1 0 75 15 6 3 1 0 13 77 11 437 SANDEFJORD(TORP) RYANAIR S 435 0 1 90 7 2 1 0 0 5 91 6 403 29 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: EDINBURGH (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights SANDEFJORD(TORP) WIDEROE FLYVESELSKAP A/S C 2 0 0 50 50 0 0 0 0 11 0 0 0 TOTAL SANDEFJORD(TORP) 4370190721005916403 TOTAL NORWAY 1005 7 1 80 13 5 2 0 0 10 83 9 868

POLAND GDANSK RYANAIR S 209 0 1 82 15 1 1 0 0 10 81 13 267 TOTAL GDANSK 209 0 1 82 15 1 1 0 0 10 81 13 267 KRAKOW EASYJET AIRLINE COMPANY LTD S 386 0 0 90 6 2 2 0 0 6 80 13 375 MONARCH AIRLINES C 2 0 0 0 100 0 0 0 0 25 0 0 0 RYANAIR S 312 0 2 81 12 5 1 1 0 10 84 10 309 TOTAL KRAKOW 70002869320088212686 LODZ LUBLINEK RYANAIR S 172 0 0 88 8 3 1 1 0 8 83 10 205 TOTAL LODZ LUBLINEK 17200888311088310205 POZNAN RYANAIR S 172 0 0 87 5 3 3 1 0 11 81 10 208 TOTAL POZNAN 172 0 0 87 5 3 3 1 0 11 81 10 208 SZCZECIN (GOLENOW) RYANAIR S 971194231004000 TOTAL SZCZECIN (GOLENOW) 971194231004000 TOTAL POLAND 1351 2 4 86 9 3 2 0 0 8 82 11 1368

PORTUGAL(EXCLUDING MADEIRA) FARO BA CITYFLYER LTD C 220091900004000 JET2.COM LTD S 246 0 0 87 9 3 0 1 0 8 63 21 271 RYANAIR S 276 0 0 80 15 4 1 0 0 9 77 10 334 TOTAL FARO 544 0 0 84 12 3 0 0 0 8 71 15 605 LISBON EASYJET AIRLINE COMPANY LTD S 160 0 0 89 3 3 5 0 0 7 92 7 190 TOTAL LISBON 1600089335007927191 TOTAL PORTUGAL(EXCLUDING MADEIRA) 704 0 0 85 10 3 1 0 0 8 76 13 796

RUSSIA MOSCOW (SHEREMETYEVO) AEROFLOT C 200 0001000079000 LOT-POLISH AIRLINES C 2 0 0 0 100 0 0 0 0 20 0 0 0 TOTAL MOSCOW (SHEREMETYEVO) 4 1 0 0 50 0 50 0 0 50 0 0 0 TOTAL RUSSIA 520204004000410971

SLOVAK REPUBLIC BRATISLAVA RYANAIR S 202 0 0 91 8 0 1 0 0 6 93 4 274 TOTAL BRATISLAVA 2020091801006934274 TOTAL SLOVAK REPUBLIC 2020091801006934274

SPAIN ALICANTE EASYJET AIRLINE COMPANY LTD S 132 0 0 87 6 5 2 1 0 9 85 7 80 JET2.COM LTD S 196 0 0 78 8 7 7 1 0 15 0 0 0 RYANAIR S 370 0 0 91 6 2 1 0 0 7 87 8 624

30 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: EDINBURGH (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights TOTAL ALICANTE 698 0 0 86 7 4 3 0 0 10 87 8 704 ALMERIA THOMSON AIRWAYS LTDC 200100000006000 TOTAL ALMERIA 200100000006000 BARCELONA RYANAIR S 425 1 1 80 12 5 3 1 0 11 74 12 417 VUELING AIRLINES S 106 0 0 60 21 9 8 2 0 24 0 0 0 TOTAL BARCELONA 531 1 1 76 14 6 4 1 0 14 74 12 417 IBIZA BA CITYFLYER LTD C 291093700004812232 JET2.COM LTD S 64 0 0 63 17 14 6 0 0 18 19 48 96 THOMSON AIRWAYS LTD C 26 0 0 81 8 12 0 0 0 11 0 0 0 TOTAL IBIZA 119 1 0 74 13 10 3 0 0 13 44 38 178 MADRID EASYJET AIRLINE COMPANY LTD S 753 0 0 63 19 11 6 1 0 18 78 14 765 IBERIA S 8 0 0 75 0 25 0 0 0 12 0 0 0 IBERIA EXPRESS S 180094600005000 IBERWORLD C 260088480006851126 TOTAL MADRID 805 0 0 65 18 11 6 1 0 18 78 14 797 MAHON FLYBE LTD C 500090622008000 JET2.COM LTD S 29 0 1 48 31 10 10 0 0 21 23 33 30 TOTAL MAHON 79 0 1 75 15 5 5 0 0 13 23 33 30 MALAGA JET2.COM LTD S 244 0 0 60 24 12 4 0 0 17 49 31 168 RYANAIR S 430 0 0 88 8 2 1 0 0 7 83 9 640 TOTAL MALAGA 674 0 0 78 14 6 2 0 0 10 76 14 814 MURCIA SAN JAVIER JET2.COM LTD S 269 0 2 81 12 4 3 0 0 11 64 18 298 TOTAL MURCIA SAN JAVIER 269 0 2 81 12 4 3 0 0 11 64 18 298 PALMA DE MALLORCA BA CITYFLYER LTD C 30 0 0 70 20 0 10 0 0 21 66 26 32 EASYJET AIRLINE COMPANY LTD S 134 0 0 85 8 3 4 0 0 10 80 13 110 JET2.COM LTD S 233 0 0 70 16 9 4 0 1 19 56 26 232 RYANAIR S 248 0 0 86 6 4 3 1 0 10 84 9 432 THOMAS COOK AIRLINES LTDC 110091900004732911 THOMSON AIRWAYS LTD C 120 0 0 57 10 16 13 2 3 45 27 51 150 TOTAL PALMA DE MALLORCA 776 0 0 76 11 7 5 1 1 19 67 21 967 REUS FLYBE LTD C 300097300004811232 TOTAL REUS 300097300004811232 TOTAL SPAIN 3984 6 4 76 13 7 4 1 0 14 73 16 4239

SPAIN(CANARY ISLANDS) ARRECIFE RYANAIR S 204 0 0 84 9 3 4 0 0 10 89 7 295 THOMSON AIRWAYS LTD C 102 0 0 85 5 3 7 0 0 13 53 34 15 TOTAL ARRECIFE 306 0 0 84 8 3 5 0 0 11 87 8 310 FUERTEVENTURA RYANAIR S 880091513007905194 TOTAL FUERTEVENTURA 880091513007905196 LAS PALMAS RYANAIR S 174 0 0 90 6 3 1 0 0 6 81 11 188 THOMSON AIRWAYS LTD C 71 0 0 63 11 8 17 0 0 28 22 60 68

31 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: EDINBURGH (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights TOTAL LAS PALMAS 245 0 0 82 8 5 5 0 0 12 66 24 256 TENERIFE (SURREINA SOFIA) EASYJET AIRLINE COMPANY LTD S 210 0 0 89 7 3 2 0 0 7 97 2 60 RYANAIR S 300 0 0 93 4 2 1 0 0 5 90 8 377 THOMAS COOK AIRLINES LTD C 10 1 0 40 20 0 20 0 20 116 50 15 6 THOMSON AIRWAYS LTD C 119 0 0 76 12 3 7 3 0 21 77 15 106 TOTAL TENERIFE (SURREINA SOFIA) 639 1 0 87 7 2 3 0 0 10 88 9 549 TOTAL SPAIN(CANARY ISLANDS) 1278 1 0 86 7 3 4 0 0 11 84 11 1311

SWEDEN

TOTAL GOTEBORG 200505000001110034 GOTEBORG (SAVE) RYANAIR S 266 0 0 95 3 1 1 0 0 3 96 4 309 TOTAL GOTEBORG (SAVE) 2660095311003964309 MALMO MALMO AVIATION C 8 0 0 50 0 50 0 0 0 27 100 7 4 TOTAL MALMO 8 0 0 50 0 50 0 0 0 27 67 14 6 RONNEBY GOLDEN AIR C 9 1 0 100 0 0 0 0 0 3 100 2 7 TOTAL RONNEBY 910100000003100210 STOCKHOLM (ARLANDA) NORWEGIAN AIR SHUTTLE S 184 0 0 93 4 2 1 0 0 5 82 9 230 SAS S 124 0 0 92 4 2 2 0 0 5 85 6 124 TOTAL STOCKHOLM (ARLANDA) 3090093421005838356 STOCKHOLM (SKAVSTA) RYANAIR S 396 0 0 83 11 5 1 0 0 8 85 8 392 TOTAL STOCKHOLM (SKAVSTA) 396 0 0 83 11 5 1 0 0 8 85 8 392 TOTAL SWEDEN 99010897310068871077

SWITZERLAND BASLE MULHOUSE EASYJET AIRLINE COMPANY LTD S 36 0 0 86 8 3 3 0 0 8 0 0 0 EASYJET SWITZERLAND S 368 0 0 86 9 4 1 0 0 7 86 10 400 TOTAL BASLE MULHOUSE 40400869410078610400 GENEVA EASYJET AIRLINE COMPANY LTD S 898 0 0 80 11 5 3 1 0 12 79 12 735 EASYJET SWITZERLAND S 36 0 0 81 14 0 6 0 0 16 72 14 130 FLYBE LTD C 200100000002000 JET2.COM LTD C 33 0 0 64 21 15 0 0 0 14 59 20 37 THOMSON AIRWAYS LTD C 30 0 0 83 3 7 0 7 0 25 90 16 31 TOTAL GENEVA 999 3 0 80 11 5 3 1 0 13 77 13 945 ZURICH BMI REGIONAL S 504 0 0 88 5 2 4 1 0 11 82 8 591 TOTAL ZURICH 507 2 0 87 5 3 4 1 0 11 82 8 594 TOTAL SWITZERLAND 1910 7 0 83 9 4 3 1 0 11 80 11 1939

TURKEY ANTALYA THOMAS COOK AIRLINES LTD C 39 0 0 67 13 18 0 0 3 40 71 22 45 TOTAL ANTALYA 40 0 0 68 13 18 0 0 3 39 71 22 45 DALAMAN EASYJET AIRLINE COMPANY LTD S 111 1 1 80 16 4 0 0 0 7 0 0 0 FUTURA AIRLINES C 3 0 0 33 33 33 0 0 0 22 0 0 0 THOMAS COOK AIRLINES LTD C 42 0 0 83 10 7 0 0 0 8 70 17 43 32 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: EDINBURGH (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights DALAMAN THOMSON AIRWAYS LTD C 100 0 0 63 13 9 11 4 0 31 63 21 51 TOTAL DALAMAN 256 1 1 73 14 7 4 2 0 17 70 16 135 ISTANBUL THY TURK HAVA YOLLARI TURKIS S 194 0 0 81 13 5 1 0 0 8 0 0 0 TOTAL ISTANBUL 194 0 0 81 13 5 1 0 0 8 0 0 0 TOTAL TURKEY 491 2 1 76 13 7 3 1 0 15 70 17 195

UNITED KINGDOM BELFAST CITY (GEORGE BEST) FLYBE LTD S 2663 10 19 88 6 4 2 0 0 8 89 7 2424 TOTAL BELFAST CITY (GEORGE BEST) 2663 10 19 88 6 4 2 0 0 8 89 7 2424 BELFAST INTERNATIONAL EASYJET AIRLINE COMPANY LTD S 2078 0 0 93 3 2 1 0 0 4 89 6 1928 TOTAL BELFAST INTERNATIONAL 2078 0 0 93 3 2 1 0 0 4 89 6 1928 BIRMINGHAM FLYBE LTD S 3820 0 23 84 9 5 2 0 0 9 85 9 3999 TOTAL BIRMINGHAM 3821 0 23 84 9 5 2 0 0 9 85 9 3999 BRISTOL EASYJET AIRLINE COMPANY LTD S 2255 0 2 92 4 2 1 0 0 5 88 6 2327 TOTAL BRISTOL 2255 0 2 92 4 2 1 0 0 5 88 6 2327 CARDIFF WALES FLYBE LTD S 1640 0 12 86 7 4 3 0 0 10 87 9 1572 FLYBE LTD C 2 0 0 100 0 0 0 0 0 6 100 2 3 TOTAL CARDIFF WALES 1643 0 12 86 7 4 3 0 0 10 87 9 1705 EAST MIDLANDS INTERNATIONAL BMIBABY LTD S 624 0 0 88 6 2 4 0 0 8 88 9 1371 FLYBE LTD S 541 0 5 86 6 4 3 0 0 9 0 0 0 TOTAL EAST MIDLANDS INTERNATIONAL 1165 0 5 87 6 3 4 0 0 9 88 9 1371 EXETER FLYBE LTD S 799 0 25 77 11 8 4 0 0 12 77 12 1101 TOTAL EXETER 799 0 25 77 11 8 4 0 0 12 77 12 1101 GATWICK BRITISH AIRWAYS PLC S 2849 0 3 74 14 8 3 0 0 12 79 12 2870 EASYJET AIRLINE COMPANY LTD S 2659 1 2 80 10 7 4 1 0 12 74 13 2565 TOTAL GATWICK 5509 2 5 77 12 7 4 0 0 12 76 12 5435 HEATHROW BMI BRITISH MIDLAND S 2006 1 5 79 11 7 3 0 0 11 77 11 4599 BRITISH AIRWAYS PLC S 8561 1 3 74 13 8 4 0 0 13 80 10 6303 TOTAL HEATHROW 10568 2 8 75 13 8 4 0 0 13 79 11 10904 ISLAY EASTERN AIRWAYS C 2005005000026000 TOTAL ISLAY 2005005000026000 ISLE OF MAN LOGANAIR S 623 0 0 89 4 4 3 0 0 6 89 7 595 TOTAL ISLE OF MAN 6230089443006897595 JERSEY FLYBE LTD S 205 0 5 67 20 8 2 2 0 20 76 16 274 TOTAL JERSEY 205 0 5 67 20 8 2 2 0 20 76 16 274 KIRKWALL LOGANAIR S 1733 3 0 91 3 3 2 0 0 7 92 7 1626 TOTAL KIRKWALL 1733 4 0 91 3 3 2 0 0 7 92 7 1626 LEEDS BRADFORD BMI REGIONAL S 240 0 0 94 3 3 1 0 0 3 92 5 864 JET2.COM LTD S 12 0 0 25 8 25 42 0 0 53 33 20 3 TOTAL LEEDS BRADFORD 2520090343006925867 33 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: EDINBURGH (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights LONDON CITY BA CITYFLYER LTD S 4267 1 0 88 6 3 2 0 0 7 88 8 4177 CITY JET S 1788 5 1 88 6 3 3 1 0 9 84 8 1427 TOTAL LONDON CITY 6055 6 1 88 6 3 2 0 0 8 87 8 5604 LUTON EASYJET AIRLINE COMPANY LTD S 2215 1 1 89 5 3 3 0 0 7 85 9 2039 TOTAL LUTON 2215 14 1 89 5 3 3 0 0 7 85 9 2039 MANCHESTER BMI REGIONAL S 2164 0 0 96 2 1 1 0 0 3 93 5 2449 FLYBE LTD S 2130 10 100 83 7 5 5 0 0 11 85 10 1725 TOTAL MANCHESTER 4294 11 100 89 5 3 3 0 0 7 90 7 4174 MANSTON (KENT INT) FLYBE LTD S 84 0 2 79 12 4 4 2 0 17 88 8 632 TOTAL MANSTON (KENT INT) 84 1 2 79 12 4 4 2 0 17 88 8 632 NEWQUAY FLYBE LTD S 224 0 0 86 7 4 2 1 0 10 82 13 303 TOTAL NEWQUAY 224 0 0 86 7 4 2 1 0 10 82 13 303 NORWICH FLYBE LTD S 1079 2 9 89 4 3 3 1 0 9 89 11 1175 TOTAL NORWICH 1079 3 9 89 4 3 3 1 0 9 89 11 1175 SOUTHAMPTON FLYBE LTD S 3567 1 35 76 13 7 4 0 0 14 80 11 3498 TOTAL SOUTHAMPTON 3567 1 35 76 13 7 4 0 0 14 80 11 3498 STANSTED EASYJET AIRLINE COMPANY LTD S 2703 0 3 91 4 3 2 0 0 6 86 8 3119 TOTAL STANSTED 2703 0 3 91 4 3 2 0 0 6 86 8 3121 STORNOWAY LOGANAIR S 1196 1 0 88 4 3 4 0 0 9 87 10 1172 TOTAL STORNOWAY 1196 1 0 88 4 3 4 0 0 9 87 10 1172 SUMBURGH LOGANAIR S 1600 2 0 90 4 2 3 1 0 8 87 10 1537 TOTAL SUMBURGH 1600 2 0 90 4 2 3 1 0 8 87 10 1537 WICK JOHN O GROATS LOGANAIR S 590 0 0 87 5 3 4 1 0 11 88 9 586 TOTAL WICK JOHN O GROATS 590 0 0 87 5 3 4 1 0 11 88 9 586 TOTAL UNITED KINGDOM 56926 82 257 84 8 5 3 0 0 9 84 9 58404

USA NEW YORK (NEWARK) CONTINENTAL AIRLINES S 125 0 0 92 3 2 2 1 1 12 77 15 1034 UNITED AIRLINES S 851 1 2 63 13 11 11 2 0 28 0 0 0 TOTAL NEW YORK (NEWARK) 976 1 2 66 11 10 10 2 1 26 77 15 1034 SANFORD THOMSON AIRWAYS LTD C 8 0 0 50 25 13 13 0 0 20 0 0 0 TOTAL SANFORD 800 502513130 020000 TOTAL USA 984 10 2 66 11 10 10 2 1 26 77 15 1034 TOTAL EDINBURGH 97645 188 312 84 8 5 3 0 0 9 83 10 99823

34 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: GATWICK (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights ALBANIA TIRANA BRITISH AIRWAYS PLC S 469 1 1 67 18 8 6 1 0 18 78 14 644 TOTAL TIRANA 469 2 1 67 18 8 6 1 0 18 78 14 644 TOTAL ALBANIA 469 2 1 67 18 8 6 1 0 18 78 14 644

ALGERIA ALGIERS AIR ALGERIE C 200 0050500072000 BRITISH AIRWAYS PLC S 510 0 4 72 14 9 5 0 0 16 0 0 0 TOTAL ALGIERS 512 0 4 71 14 9 5 0 0 16 0 0 0 HASSI MESSAOUD MONARCH AIRLINES C 306 0 0 81 9 5 4 0 0 11 88 7 304 TOTAL HASSI MESSAOUD 306 0 0 81 9 5 4 0 0 11 88 7 304 TOTAL ALGERIA 818 0 4 75 12 7 5 0 0 14 88 7 304

ANTIGUA AND BARBUDA ANTIGUA BRITISH AIRWAYS PLC S 25 0 0 80 12 0 8 0 0 12 80 12 44 VIRGIN ATLANTIC AIRWAYS LTD S 306 1 1 72 12 9 5 1 1 18 67 19 279 TOTAL ANTIGUA 331 1 1 73 12 9 5 1 1 18 68 18 323 TOTAL ANTIGUA AND BARBUDA 331 1 1 73 12 9 5 1 1 18 68 18 323

AUSTRIA INNSBRUCK BRITISH AIRWAYS PLC S 161 0 0 75 12 5 5 1 1 20 75 19 159 EASYJET AIRLINE COMPANY LTD S 613 0 0 80 9 5 6 1 0 15 84 10 622 MONARCH AIRLINES C 173 0 0 67 10 9 10 4 1 30 72 23 220 THOMAS COOK AIRLINES LTD C 54 0 0 54 11 11 9 7 7 74 76 20 55 THOMSON AIRWAYS LTD C 102 0 0 63 7 18 9 3 1 32 88 6 114 TOTAL INNSBRUCK 1103 0 0 74 9 7 7 2 1 22 80 14 1170 SALZBURG BRITISH AIRWAYS PLC S 482 0 1 79 11 7 2 1 0 11 82 9 458 EASYJET AIRLINE COMPANY LTD S 116 0 0 89 8 2 2 0 0 7 82 8 120 MONARCH AIRLINES C 32 0 0 66 6 16 6 6 0 29 80 4 5 THOMAS COOK AIRLINES LTD C 36 0 0 64 25 0 8 3 0 22 78 13 36 THOMSON AIRWAYS LTD C 111 0 0 73 12 5 8 2 0 20 84 16 118 TOTAL SALZBURG 777 0 1 78 11 6 3 1 0 13 82 10 765 VIENNA EASYJET AIRLINE COMPANY LTD S 972 0 0 83 10 4 3 0 0 10 78 11 964 TOTAL VIENNA 972 0 0 83 10 4 3 0 0 10 78 11 966 TOTAL AUSTRIA 2852 0 1 78 10 6 5 1 0 16 80 12 2901

BARBADOS BRIDGETOWN BRITISH AIRWAYS PLC S 787 0 3 70 14 7 7 1 0 21 88 8 769 MONARCH AIRLINES C 4 0 0 0 25 0 75 0 0 73 100 0 1 THOMAS COOK AIRLINES LTD C 45 0 0 49 11 11 16 13 0 58 65 45 113 THOMSON AIRWAYS LTD C 128 0 0 54 19 13 10 4 0 33 65 30 123 VIRGIN ATLANTIC AIRWAYS LTD S 539 0 0 70 12 10 8 0 0 17 71 17 580 TOTAL BRIDGETOWN 1503 0 3 68 13 9 8 2 0 22 78 15 1586 TOTAL BARBADOS 1503 0 3 68 13 9 8 2 0 22 78 15 1586

35 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: GATWICK (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights BELARUS MINSK INT'L BELAVIA (BELARUSSIAN AIRLINES S 332 0 0 54 24 13 6 3 0 26 71 13 310 TOTAL MINSK INT'L 332 0 0 54 24 13 6 3 0 26 71 13 310 TOTAL BELARUS 332 0 0 54 24 13 6 3 0 26 71 13 310

BERMUDA BERMUDA BRITISH AIRWAYS PLC S 629 2 2 83 6 2 6 2 1 20 89 10 641 TOTAL BERMUDA 629 2 2 83 6 2 6 2 1 20 89 10 642 TOTAL BERMUDA 629 2 2 83 6 2 6 2 1 20 89 10 642

BRAZIL RECIFE JET2.COM LTD C 2005000050099000 TOTAL RECIFE 2005000050099000 RIO DE JANEIRO (GALEAO) PULLMANTUR AIR C 2005000500038000 TOTAL RIO DE JANEIRO (GALEAO) 2005000500038000 TOTAL BRAZIL 4 0 0 50 0 0 25 25 0 68 0 0 0

BULGARIA BURGAS BH AIR C 51 0 0 31 33 33 2 0 0 23 44 22 55 THOMAS COOK AIRLINES LTD C 36 0 0 67 8 6 17 3 0 30 80 21 40 THOMSON AIRWAYS LTDC 730088813007871476 TOTAL BURGAS 160 0 0 65 16 13 6 1 0 17 71 18 171 SOFIA EASYJET AIRLINE COMPANY LTD S 756 1 3 87 7 3 3 0 0 9 91 6 717 THOMAS COOK AIRLINES LTD C 22 0 0 55 23 14 9 0 0 23 62 70 26 THOMSON AIRWAYS LTD C 24 0 0 46 21 13 17 4 0 48 92 3 26 TOTAL SOFIA 802 1 3 84 8 4 3 0 0 11 90 8 791 VARNA BULGARIA AIR S 36 0 0 67 22 3 8 0 0 15 83 26 88 BULGARIA AIR C 200100000002000 TOTAL VARNA 38 0 0 68 21 3 8 0 0 14 83 26 88 TOTAL BULGARIA 1000 1 3 81 10 5 4 1 0 12 86 12 1073

CANADA CALGARY AIR TRANSAT S 205 0 0 76 10 7 6 0 0 16 67 18 21 TOTAL CALGARY 205 0 0 76 10 7 6 0 0 16 73 23 251 EDMONTON AIR TRANSAT S 340091900004000 TOTAL EDMONTON 340091900004000 HALIFAX INT AIR TRANSAT S 37 0 0 84 5 5 5 0 0 12 100 0 6 MONARCH AIRLINES C 4 0 0 50 25 25 0 0 0 16 0 0 0 TOTAL HALIFAX INT 41 0 0 80 7 7 5 0 0 12 72 27 50 MONTREAL (DORVAL) AIR TRANSAT S 52 0 0 71 10 15 4 0 0 12 68 12 60 TOTAL MONTREAL (DORVAL) 52 0 0 71 10 15 4 0 0 12 68 12 60 OTTAWA INTERNATIONAL AIR TRANSAT S 3600816860013000

36 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: GATWICK (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

CAPE VERDE ISLANDS BOA VISTA (RABIL) THOMSON AIRWAYS LTD S 172 0 1 76 12 9 2 0 1 14 74 12 104 TOTAL BOA VISTA (RABIL) 172 0 1 76 12 9 2 0 1 14 74 12 104 ILHA DO SAL C.VERDE THOMSON AIRWAYS LTD S 193 1 1 62 18 10 6 4 1 31 68 15 122 TOTAL ILHA DO SAL C.VERDE 193 1 1 62 18 10 6 4 1 31 68 15 122 PRAIA MONARCH AIRLINES C 4 0 0 50 50 0 0 0 0 11 50 31 2 TOTAL PRAIA 4 0 0 50 50 0 0 0 0 11 50 31 2 TOTAL CAPE VERDE ISLANDS 369 1 2 69 16 9 4 2 1 23 71 14 228

CHINA BEIJING AIR CHINA S 256 0 0 66 16 11 6 1 0 20 0 0 0 TOTAL BEIJING 256 0 0 66 16 11 6 1 0 20 0 0 0 TOTAL CHINA 256 0 0 66 16 11 6 1 0 20 0 0 0

COSTA RICA SAN JOSE COST RICA MONARCH AIRLINES C 4 0 0 25 25 25 25 0 0 46 0 0 0 TOTAL SAN JOSE COST RICA 400 252525250 046000 TOTAL COSTA RICA 4 0 0 25 25 25 25 0 0 46 76 31 33

CROATIA DUBROVNIK BRITISH AIRWAYS PLC S 548 0 0 87 8 4 1 0 0 7 89 7 569 EASYJET AIRLINE COMPANY LTD S 452 0 0 87 9 2 1 0 0 7 91 10 264 MONARCH AIRLINES C 4 0 0 50 50 0 0 0 0 13 0 33 2 MONARCH AIRLINES S 153 1 1 67 15 3 11 3 0 25 0 0 0 SMALL PLANET AIRLINES C 3 1 0 33 0 33 0 0 33 241 0 0 0 THOMSON AIRWAYS LTD C 52 0 0 87 8 4 2 0 0 7 87 8 52 TOTAL DUBROVNIK 1212 2 1 84 9 3 2 1 0 10 88 8 897 PULA THOMSON AIRWAYS LTD C 89 0 0 99 1 0 0 0 0 1 93 7 45 TOTAL PULA 890099100001761689 SPLIT CROATIA AIRLINES S 103 0 0 52 27 10 9 2 0 24 65 18 108 EASYJET AIRLINE COMPANY LTD S 461 1 1 85 8 6 2 0 0 9 89 5 430 TOTAL SPLIT 564 1 1 79 11 6 3 1 0 12 84 8 540 ZAGREB CROATIA AIRLINES S 332 0 0 75 16 8 1 0 0 11 75 12 355 EASYJET AIRLINE COMPANY LTD S 520 0 0 90 6 3 1 0 0 6 88 7 460 TOTAL ZAGREB 852 0 0 84 10 5 1 0 0 8 82 9 816 37 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: GATWICK (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

CUBA CUNAGUA (CAYO COCO) THOMAS COOK AIRLINES LTD C 52 0 0 83 6 4 4 4 0 19 73 20 49 TOTAL CUNAGUA (CAYO COCO) 52 0 0 83 6 4 4 4 0 19 73 20 49 HAVANA CUBANA S 33 1 1 36 27 18 9 9 0 50 60 21 102 MONARCH AIRLINES C 200 0500500079000 VIRGIN ATLANTIC AIRWAYS LTD S 243 1 5 58 12 9 18 2 0 36 55 34 223 TOTAL HAVANA 278 2 6 55 14 10 17 3 0 38 55 31 335 HOLGUIN (FRANK PAIS) THOMAS COOK AIRLINES LTD C 79 0 0 75 5 5 14 1 0 26 90 5 52 THOMSON AIRWAYS LTD C 103 0 0 73 8 5 11 0 4 32 77 45 103 TOTAL HOLGUIN (FRANK PAIS) 182 0 0 74 7 5 12 1 2 29 81 31 155 VARADERO THOMAS COOK AIRLINES LTD C 30 0 0 63 10 10 10 7 0 37 79 15 43 TOTAL VARADERO 30 0 0 63 10 10 10 7 0 37 79 15 47 TOTAL CUBA 542 2 6 64 11 8 14 2 1 33 65 28 636

CYPRUS LARNACA EASYJET AIRLINE COMPANY LTD S 586 2 4 80 11 6 3 0 0 10 76 13 566 LIVINGSTON COMPAGNIA AEREA C 9 0 0 22 33 22 22 0 0 34 0 0 0 MONARCH AIRLINES S 145 1 2 43 27 17 10 3 0 31 60 25 355 SMALL PLANET AIRLINES C 37 0 0 24 27 27 22 0 0 39 0 0 0 STRATEGIC AIRLINES (LUXEMBO C 25 1 0 44 16 12 20 4 4 63 0 0 0 THOMAS COOK AIRLINES LTD C 150 1 0 73 7 7 9 0 3 31 75 28 201 THOMSON AIRWAYS LTD C 182 0 0 79 10 9 3 0 0 11 61 27 152 TOTAL LARNACA 1134 5 6 71 13 9 6 1 0 18 69 21 1315 PAPHOS BRITISH AIRWAYS PLC S 242 0 0 73 14 10 3 0 0 13 61 19 176 EASYJET AIRLINE COMPANY LTD S 1156 6 11 79 12 5 3 0 0 12 80 11 1088 MONARCH AIRLINES S 172 0 4 48 28 14 9 1 0 25 69 27 184 THOMAS COOK AIRLINES LTD C 176 0 0 76 8 5 7 3 1 24 73 33 165 THOMSON AIRWAYS LTD C 377 2 0 69 15 11 5 0 0 15 76 16 382 TOTAL PAPHOS 2124 8 15 74 14 7 4 1 0 15 76 16 2001 TOTAL CYPRUS 3258 13 21 73 14 8 5 1 0 16 73 18 3316

CZECH REPUBLIC PRAGUE EASYJET AIRLINE COMPANY LTD S 1229 1 1 79 10 8 3 0 0 11 86 9 1271 TOTAL PRAGUE 1230 3 1 79 10 8 3 0 0 11 85 9 1279 TOTAL CZECH REPUBLIC 1230 3 1 79 10 8 3 0 0 11 85 9 1280

DENMARK AALBORG NORWEGIAN AIR SHUTTLE S 204 0 2 88 4 5 1 1 0 8 86 10 260 TOTAL AALBORG 20402884511088610260 BILLUND CIMBER AIR A/S S 317 0 0 90 3 3 4 0 0 7 87 9 1545 TOTAL BILLUND 31721903340078791546 COPENHAGEN EASYJET AIRLINE COMPANY LTD S 1646 0 0 86 8 3 3 0 0 9 83 9 1218 JET TIME C 2 0 0 50 0 0 50 0 0 62 50 25 2 38 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: GATWICK (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights COPENHAGEN NORWEGIAN AIR SHUTTLE S 1880 0 4 79 10 7 4 0 0 12 80 11 1732 TITAN AIRWAYS LTD C 2 0 0 50 0 50 0 0 0 28 50 8 2 TOTAL COPENHAGEN 3530 2 4 82 9 5 3 0 0 10 81 10 2960 TOTAL DENMARK 4051 4 7 83 8 5 3 0 0 10 83 10 4770

DOMINICAN REPUBLIC PUERTO PLATA THOMAS COOK AIRLINES LTD C 22 0 0 64 0 5 18 14 0 67 57 34 42 THOMSON AIRWAYS LTD C 83 0 0 72 12 4 8 2 1 32 81 15 90 TOTAL PUERTO PLATA 105 0 0 70 10 4 10 5 1 39 73 21 132 PUNTA CANA BRITISH AIRWAYS PLC S 216 0 0 69 14 9 5 2 0 21 82 10 208 THOMAS COOK AIRLINES LTD C 51 0 0 75 6 4 2 12 2 39 81 30 68 THOMSON AIRWAYS LTD C 159 0 0 76 6 5 8 4 0 24 77 27 106 TOTAL PUNTA CANA 426 0 0 73 10 7 6 4 0 24 81 18 382 TOTAL DOMINICAN REPUBLIC 531 0 0 72 10 6 7 4 0 27 80 18 633

EGYPT HURGHADA EASYJET AIRLINE COMPANY LTD S 260 1 1 81 11 7 1 0 0 9 79 11 266 MONARCH AIRLINES C 97 0 0 59 14 15 3 8 0 33 81 17 79 THOMAS COOK AIRLINES LTD C 210 0 0 76 9 4 5 5 0 23 79 16 219 THOMSON AIRWAYS LTD C 104 0 0 72 17 3 8 0 0 18 59 14 34 TOTAL HURGHADA 671 1 1 75 12 7 4 3 0 18 78 13 677 LUXOR EASYJET AIRLINE COMPANY LTD S 135 1 1 95 3 1 0 1 0 6 86 10 140 MONARCH AIRLINES C 690078676301991585 THOMSON AIRWAYS LTD C 104 0 0 87 11 2 0 1 0 8 81 9 97 TOTAL LUXOR 3081188631109859371 MARSA ALAM THOMSON AIRWAYS LTD C 104 0 0 89 8 3 0 0 0 6 85 9 104 TOTAL MARSA ALAM 1040089830006859104 SHARM EL SHEIKH (OPHIRA) EASYJET AIRLINE COMPANY LTD S 649 1 1 83 10 5 1 0 0 8 74 14 630 MONARCH AIRLINES S 347 5 8 64 12 10 10 3 1 30 76 9 50 THOMAS COOK AIRLINES LTD C 246 0 0 68 12 8 7 3 1 26 77 12 155 THOMSON AIRWAYS LTD C 618 0 0 76 13 9 2 0 0 11 77 11 211 TOTAL SHARM EL SHEIKH (OPHIRA) 1860 6 11 75 12 8 4 1 0 16 75 15 1936 TABA MONARCH AIRLINES C 55 1 0 73 22 5 0 0 0 10 71 19 93 THOMSON AIRWAYS LTD C 103 1 0 88 11 0 1 0 0 6 79 24 104 TOTAL TABA 158 2 0 83 15 2 1 0 0 8 75 22 197 TOTAL EGYPT 3101 10 13 77 11 7 3 1 0 15 77 14 3302

ESTONIA TALLIN EASYJET AIRLINE COMPANY LTD S 76 0 0 53 22 22 3 0 0 21 0 0 0 ESTONIAN AIR S 234 0 22 73 13 8 6 1 0 16 73 13 328 TOTAL TALLIN 310 0 22 68 15 11 5 1 0 18 73 13 328 TOTAL ESTONIA 310 0 22 68 15 11 5 1 0 18 73 13 328

FAROE ISLANDS VAGAR ATLANTIC AIRWAYS S 62 0 0 79 10 8 3 0 0 11 0 0 0 39 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: GATWICK (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights VAGAR ATLANTIC AIRWAYS C 80075002500460352 TOTAL VAGAR 70007997600150352 TOTAL FAROE ISLANDS 70007997600150352

FINLAND ENONTEKIO ENTER AIR C 20 0 0 45 15 20 20 0 0 31 0 0 0 MONARCH AIRLINES C 2 0 0 50 50 0 0 0 0 17 0 0 0 THOMAS COOK AIRLINES LTD C 2 0 0 50 0 0 50 0 0 61 33 25 3 THOMSON AIRWAYS LTD C 2 0 0 50 0 0 50 0 0 45 50 36 2 TOTAL ENONTEKIO 26 0 0 46 15 15 23 0 0 33 33 29 9 HELSINKI NORWEGIAN AIR SHUTTLE S 684 0 0 71 14 10 5 1 0 17 46 26 415 TOTAL HELSINKI 686 0 0 70 14 10 5 1 0 17 58 20 684 IVALO EASYJET AIRLINE COMPANY LTD C 40 0 0 70 8 18 5 0 0 13 88 7 41 THOMSON AIRWAYS LTD C 10 0 0 30 30 30 10 0 0 31 50 21 12 TOTAL IVALO 50 0 0 62 12 20 6 0 0 17 79 10 53 KITTILA JET2.COM LTD C 16 0 0 31 44 19 6 0 0 24 54 14 13 MONARCH AIRLINES C 64 0 0 50 14 20 14 2 0 32 58 24 55 THOMAS COOK AIRLINES LTD C 4 0 0 50 0 25 0 25 0 86 100 6 6 THOMSON AIRWAYS LTD C 25 0 0 64 16 16 4 0 0 17 55 20 31 TOTAL KITTILA 109 0 0 50 18 19 10 2 0 30 59 20 105 KUUSAMO THOMSON AIRWAYS LTD C 20 0 0 65 15 10 5 5 0 27 100 2 5 TOTAL KUUSAMO 20 0 0 65 15 10 5 5 0 27 100 2 5 ROVANIEMI JET2.COM LTD C 9 0 0 89 0 0 11 0 0 10 100 4 2 THOMAS COOK AIRLINES LTD C 15 0 0 67 20 13 0 0 0 15 74 24 19 THOMSON AIRWAYS LTD C 18 0 0 72 6 22 0 0 0 13 71 10 17 TOTAL ROVANIEMI 42 0 0 74 10 14 2 0 0 13 76 16 41 TOTAL FINLAND 934 0 0 67 14 12 6 1 0 19 60 19 898

FRANCE AJACCIO EASYJET AIRLINE COMPANY LTD S 44 0 0 91 7 2 0 0 0 3 100 1 44 TOTAL AJACCIO 440091720003100144 BASTIA EASYJET AIRLINE COMPANY LTD S 62 0 0 89 5 0 3 3 0 13 79 13 82 TOTAL BASTIA 62 0 0 89 5 0 3 3 0 13 79 13 82 BERGERAC FLYBE LTD S 42 0 0 64 17 10 10 0 0 16 89 9 143 TOTAL BERGERAC 42 0 0 64 17 10 10 0 0 16 89 9 143 BIARRITZ EASYJET AIRLINE COMPANY LTD S 133 0 1 86 8 5 2 0 0 7 92 4 116 TOTAL BIARRITZ 1330186852007924116 BORDEAUX BRITISH AIRWAYS PLC S 1315 0 1 77 12 9 3 0 0 13 85 8 1453 EASYJET AIRLINE COMPANY LTD S 774 0 0 86 9 3 2 0 0 8 80 10 703 TOTAL BORDEAUX 2089 0 1 80 11 7 3 0 0 11 83 9 2156 CHAMBERY FLYBE LTD C 36 0 0 53 14 14 19 0 0 32 63 23 38 JET2.COM LTD C 64 0 0 61 13 13 8 3 3 36 70 37 106 THOMSON AIRWAYS LTD C 139 0 0 45 11 17 18 9 0 52 51 39 139 40 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: GATWICK (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights CHAMBERY TITAN AIRWAYS LTD C 115 1 0 50 10 21 11 5 2 40 61 22 92 TOTAL CHAMBERY 354 1 0 51 11 17 14 6 1 43 60 32 375 CHERBOURG EASTERN AIRWAYS C 2005050000014000 TOTAL CHERBOURG 2005050000014000 CLERMONT FERRAND ALBA STAR C 2 0 0 50 50 0 0 0 0 16 0 0 0 TOTAL CLERMONT FERRAND 2005050000016000 DEAUVILLE TRAVEL SERVICE AIRLINES C 4 0 0 50 50 0 0 0 0 15 0 0 0 TOTAL DEAUVILLE 4005050000015000 GRENOBLE AER LINGUS C 36 0 0 53 8 17 19 3 0 36 80 9 10 BRITISH AIRWAYS PLC C 7 0 0 100 0 0 0 0 0 2 0 0 0 EASYJET AIRLINE COMPANY LTD S 255 0 0 85 5 6 4 1 0 10 87 9 335 FLYBE LTD C 400100000001000 JET2.COM LTD C 9 0 0 33 0 44 22 0 0 34 100 5 2 MONARCH AIRLINES S 15087313770017000 MONARCH AIRLINES C 299 0 0 57 14 12 14 3 0 34 54 37 246 THOMAS COOK AIRLINES LTD C 67 0 0 69 10 7 13 0 0 22 77 14 57 THOMSON AIRWAYS LTD C 75 0 0 84 8 4 4 0 0 10 86 7 126 TOTAL GRENOBLE 767 0 8 70 9 9 10 1 0 22 76 18 807 LA ROCHELLE EASYJET AIRLINE COMPANY LTD S 120 0 0 57 21 12 11 0 0 22 87 8 150 TOTAL LA ROCHELLE 120 0 0 57 21 12 11 0 0 22 87 8 150 LYON AER LINGUS C 34 0 0 88 9 3 0 0 0 5 17 58 6 EASYJET AIRLINE COMPANY LTD S 1334 0 0 85 9 3 2 1 0 11 78 12 1345 FLYBE LTD C 2 0 0 0 100 0 0 0 0 23 0 0 0 JET2.COM LTD C 2 0 0 50 0 0 0 50 0 102 0 281 1 TOTAL LYON 1372 0 0 84 10 3 2 1 0 11 77 13 1417 MARSEILLE BRITISH AIRWAYS PLC S 1565 4 2 69 15 11 5 1 0 17 75 12 1774 EASYJET AIRLINE COMPANY LTD S 879 0 1 85 9 4 3 0 0 9 74 14 828 TOTAL MARSEILLE 2444 4 3 75 13 8 4 0 0 14 75 13 2610 MONTPELLIER EASYJET AIRLINE COMPANY LTD S 778 0 0 80 9 7 3 1 0 12 84 8 732 TOTAL MONTPELLIER 778 0 0 80 9 7 3 1 0 12 84 8 732 NANTES AIR NOSTRUM C 200100000002000 EASYJET AIRLINE COMPANY LTD S 110 0 0 92 2 5 1 0 0 5 76 11 136 FLYBE LTD S 920 0 3 83 8 4 5 0 0 11 85 11 1033 TOTAL NANTES 1033 0 3 84 7 4 5 0 0 11 84 11 1169 NICE AIR TRANSAT S 200100000005000 BRITISH AIRWAYS PLC S 1545 0 1 77 13 6 3 0 0 12 0 0 0 EASYJET AIRLINE COMPANY LTD S 2307 0 1 76 13 8 3 1 0 12 76 12 2246 HI FLY C 2005000500036000 JET2.COM LTD C 2001000000013000 NEOS SPA C 200100000001000 TITAN AIRWAYS LTD C 2 0 0 0 50 0 50 0 0 67 0 0 0 TOTAL NICE 3864 0 2 77 13 7 3 0 0 12 76 12 2249 PARIS (ORLY) SUNWING AIRLINES INCS 2005000500037000 41 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: GATWICK (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights TOTAL PARIS (ORLY) 2005000500037000 TARBES-LOURDES INTERNATIONAL JET2.COM LTD C 4007525000011000 THOMSON AIRWAYS LTD C 5 0 0 60 0 0 40 0 0 36 17 33 6 TOTAL TARBES-LOURDES INTERNATIONAL 11 0 0 55 18 0 27 0 0 31 38 26 8 TOULOUSE (BLAGNAC) EASYJET AIRLINE COMPANY LTD S 1961 0 5 82 11 5 3 0 0 9 79 12 1933 FLYBE LTD C 15 0 0 80 0 7 7 0 7 33 0 0 0 THOMAS COOK AIRLINES LTD C 7 0 0 43 29 29 0 0 0 20 74 28 57 THOMSON AIRWAYS LTD C 34 0 0 76 9 6 0 3 6 39 74 11 50 TOTAL TOULOUSE (BLAGNAC) 2017 0 5 81 11 5 3 0 0 10 78 12 2040 TOTAL FRANCE 15141 7 24 78 11 7 4 1 0 13 78 12 14143

GAMBIA BANJUL GAMBIA BIRD S 4000 7515100 0 011000 MONARCH AIRLINES C 158 0 0 67 15 13 4 1 0 20 68 18 165 THOMAS COOK AIRLINES LTD C 149 0 0 73 12 13 2 0 0 13 70 20 126 TOTAL BANJUL 347 0 0 71 14 12 3 1 0 16 69 19 291 TOTAL GAMBIA 347 0 0 71 14 12 3 1 0 16 69 19 291

GEORGIA TBILISI AVION EXPRESS C 2 0 0 0 50 50 0 0 0 39 0 0 0 TOTAL TBILISI 3 0 0 0 33 67 0 0 0 38 0 26 1 TOTAL GEORGIA 3 0 0 0 33 67 0 0 0 38 0 26 1

GERMANY BERLIN (SCHONEFELD) EASYJET AIRLINE COMPANY LTD S 2244 0 2 84 9 4 2 1 0 10 80 13 1984 TOTAL BERLIN (SCHONEFELD) 2244 0 2 84 9 4 2 1 0 10 80 13 1984 COLOGNE BONN EASYJET AIRLINE COMPANY LTD S 1148 0 0 84 9 4 2 1 0 9 74 12 1175 TOTAL COLOGNE BONN 1148 0 0 84 9 4 2 1 0 9 74 12 1182 DUSSELDORF EASYJET AIRLINE COMPANY LTD S 1053 0 2 87 7 4 2 0 0 7 75 12 1055 TOTAL DUSSELDORF 1053 0 2 87 7 4 2 0 0 7 78 11 1311 FRANKFURT MAIN LUFTHANSA S 1187 1 0 73 16 10 2 0 0 12 81 11 251 TOTAL FRANKFURT MAIN 1187 8 0 73 16 10 2 0 0 12 81 11 252 FRIEDRICHSHAFEN AER LINGUS C 34 0 0 88 3 3 0 6 0 20 83 23 35 BRITISH AIRWAYS PLC C 6 0 0 50 17 33 0 0 0 17 0 0 0 FLYBE LTD C 29 0 0 83 3 3 10 0 0 14 60 13 5 MONARCH AIRLINES S 2400834130007000 MONARCH AIRLINES C 8 0 0 50 38 0 13 0 0 18 0 0 0 TOTAL FRIEDRICHSHAFEN 101 0 0 80 7 7 4 2 0 15 70 25 77 HAMBURG EASYJET AIRLINE COMPANY LTD S 1176 0 4 79 11 6 3 0 0 10 73 12 1128 TOTAL HAMBURG 1176 0 4 79 11 6 3 0 0 10 73 12 1131 MUNICH BMI BRITISH MIDLAND C 2 0 0 0 50 50 0 0 0 39 0 0 0 BRITISH AIRWAYS PLC S 3 0 0 0 0 0 0 100 0 258 0 0 0 EASYJET AIRLINE COMPANY LTD S 1744 0 0 80 10 6 3 0 0 11 80 10 1805 42 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: GATWICK (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights MUNICH GERMANIA FLUGGESELLSCHAFT C 4 0 0 75 0 25 0 0 0 9 0 0 0 HI FLY C 2005005000025000 JET2.COM LTD C 200100000007000 NEOS SPA C 2005000500051000 SWISS AIRLINES C 2 0 0 50 0 50 0 0 0 25 0 0 0 THOMAS COOK AIRLINES LTDC 70029430290039000 THOMAS COOK BELGIUMC 2005000500035000 THOMAS COOK SCANDANAVIA C 2 0 0 100 0 0 0 0 0 6 0 0 0 VIRGIN ATLANTIC AIRWAYS LTD C 2 0 0 50 0 50 0 0 0 22 0 0 0 XL AIRWAYS FRANCE C 2 0 0 0 50 50 0 0 0 40 0 0 0 TOTAL MUNICH 1778 3 0 80 10 6 3 0 0 11 80 10 1805 NUREMBERG AIR BERLIN S 1170 2 2 85 10 4 1 0 0 7 88 7 1052 TOTAL NUREMBERG 1170 2 2 85 10 4 1 0 0 7 88 7 1052 TOTAL GERMANY 9858 15 11 82 10 6 2 0 0 10 80 11 9377

GIBRALTAR GIBRALTAR EASYJET AIRLINE COMPANY LTD S 876 1 0 87 5 4 2 1 0 11 83 13 724 TOTAL GIBRALTAR 876 1 0 87 5 4 2 1 0 11 83 13 724 TOTAL GIBRALTAR 876 1 0 87 5 4 2 1 0 11 83 13 724

GREECE ATHENS AEGEAN AIRLINES S 130 0 0 88 10 2 0 0 0 5 0 0 0 EASYJET AIRLINE COMPANY LTD S 1111 1 0 84 8 5 3 0 0 10 73 18 1249 MONARCH AIRLINES C 6 0 0 33 17 17 33 0 0 42 25 70 4 THOMAS COOK AIRLINES LTD C 2 0 0 0 0 100 0 0 0 46 100 0 2 THOMSON AIRWAYS LTDC 40010000000850234 TOTAL ATHENS 1253 1 0 84 8 5 3 0 0 10 72 19 1273 CHANIA EASYJET AIRLINE COMPANY LTD S 212 0 0 78 11 7 4 0 0 13 51 29 156 MONARCH AIRLINES C 45 0 0 84 4 2 4 4 0 18 64 49 59 SMALL PLANET AIRLINESC 330088660005000 THOMSON AIRWAYS LTDC 520094600003761650 TOTAL CHANIA 342 0 0 82 9 5 3 1 0 11 59 31 306 CORFU EASYJET AIRLINE COMPANY LTD S 637 0 1 86 7 4 3 0 0 10 82 12 571 MONARCH AIRLINES C 77 0 0 69 13 10 3 0 5 36 76 26 108 SMALL PLANET AIRLINES C 54 0 0 76 11 4 0 9 0 26 0 0 0 STRATEGIC AIRLINES (LUXEMBO C 74 6 0 72 4 8 11 4 1 34 0 0 0 THOMAS COOK AIRLINES LTD C 122 0 0 72 10 9 9 0 0 18 89 8 125 THOMSON AIRWAYS LTD C 214 0 0 81 10 4 5 0 0 12 84 11 245 TOTAL CORFU 1179 6 1 81 8 5 4 1 1 15 82 14 1133 HERAKLION EASYJET AIRLINE COMPANY LTD S 705 0 0 83 8 3 6 0 0 11 62 25 651 LIVINGSTON COMPAGNIA AEREA C 9 0 0 67 11 0 22 0 0 31 0 0 0 MONARCH AIRLINES S 113 0 0 65 16 5 12 0 2 26 0 0 0 SMALL PLANET AIRLINES C 37 0 0 62 5 11 11 11 0 48 0 0 0 STRATEGIC AIRLINES (LUXEMBOC 520096400001000 THOMAS COOK AIRLINES LTD C 148 0 0 72 5 7 15 0 1 28 68 26 203 THOMSON AIRWAYS LTD C 229 0 0 87 7 3 2 1 0 9 66 19 175

43 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: GATWICK (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights TOTAL HERAKLION 1293 0 0 81 8 4 7 1 0 15 63 26 1185 KALAMATA LIVINGSTON COMPAGNIA AEREA C 2 0 0 100 0 0 0 0 0 3 0 0 0 SMALL PLANET AIRLINESC 16006960196034000 STRATEGIC AIRLINES (LUXEMBO C 28 0 0 71 0 4 14 4 7 58 0 0 0 THOMAS COOK AIRLINES LTD C 42 0 0 45 5 21 26 2 0 49 80 23 44 TRAVEL SERVICE AIRLINES C 17 0 0 18 24 24 35 0 0 52 0 0 0 TOTAL KALAMATA 107 0 0 52 7 13 23 3 2 48 56 53 131 KAVALA THOMSON AIRWAYS LTDC 420088750005851784 TOTAL KAVALA 420088750005851784 KEFALLINIA EASYJET AIRLINE COMPANY LTD S 124 0 0 81 10 6 3 0 0 10 0 0 0 MONARCH AIRLINES C 9410801343009571996 SMALL PLANET AIRLINES C 75 0 0 52 12 19 16 0 1 37 0 0 0 THOMAS COOK AIRLINES LTD C 80 0 0 70 6 6 13 3 3 35 85 8 85 THOMSON AIRWAYS LTD C 154 0 0 94 4 1 1 0 0 4 80 11 178 TOTAL KEFALLINIA 527 1 0 79 8 6 6 0 1 16 74 17 439 KOS AIR BERLIN C 1200 252525250 037000 ARKEFLY C 200100000001000 AVION EXPRESS C 16 0 0 56 31 13 0 0 0 15 0 0 0 EASYJET AIRLINE COMPANY LTD S 228 0 0 77 11 6 7 0 0 13 51 43 226 SMALL PLANET AIRLINES C 93 0 0 55 17 14 11 0 3 39 0 0 0 STRATEGIC AIRLINES (LUXEMBOC 5006040000014000 THOMAS COOK AIRLINES LTD C 82 0 0 78 5 1 11 4 1 38 83 18 86 THOMSON AIRWAYS LTD C 172 0 0 90 5 1 3 0 0 7 46 60 182 TRANSAVIA C 2005050000013000 TOTAL KOS 612 0 0 76 10 6 7 0 1 19 51 53 676 LEMNOS SMALL PLANET AIRLINESC 1900845505018000 THOMAS COOK AIRLINES LTD C 47 0 0 66 19 9 6 0 0 15 100 2 46 TOTAL LEMNOS 66 0 0 71 15 8 5 2 0 16 91 16 65 MIKONOS EASYJET AIRLINE COMPANY LTD S 207 0 0 70 14 11 4 0 0 14 65 20 158 SMALL PLANET AIRLINESC 200100000007000 THOMSON AIRWAYS LTD C 44 0 0 70 23 7 0 0 0 11 61 22 44 TOTAL MIKONOS 253 0 0 70 16 10 4 0 0 14 64 20 202 MYTILINI MONARCH AIRLINES C 45 0 0 73 13 2 11 0 0 17 66 31 44 THOMAS COOK AIRLINES LTDC 300100000000000 TOTAL MYTILINI 48 0 0 75 13 2 10 0 0 16 80 22 96 PREVEZA AER LINGUS C 40 0 0 85 10 5 0 0 0 7 0 0 0 MONARCH AIRLINES C 8500754712023288794 SMALL PLANET AIRLINESC 7500773487136000 THOMAS COOK AIRLINES LTD C 56 0 0 75 5 7 5 7 0 28 92 9 53 THOMSON AIRWAYS LTD C 102 0 0 84 6 5 5 0 0 10 74 17 108 TOTAL PREVEZA 358 0 0 79 5 6 7 3 1 23 79 17 335 RHODES EASYJET AIRLINE COMPANY LTD S 258 0 0 79 16 3 2 0 0 10 54 35 243 LIVINGSTON COMPAGNIA AEREA C 19 0 0 74 16 11 0 0 0 9 0 0 0 MONARCH AIRLINES C 51 0 0 80 8 8 0 0 4 25 63 54 71 STRATEGIC AIRLINES (LUXEMBO C 78 1 0 71 6 9 10 1 3 33 0 0 0 44 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: GATWICK (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights RHODES THOMAS COOK AIRLINES LTD C 103 1 0 69 3 12 17 0 0 23 77 20 142 THOMSON AIRWAYS LTD C 226 1 0 78 14 4 4 0 0 10 66 28 217 TOTAL RHODES 735 3 0 76 12 6 5 0 1 16 59 35 781 SALONIKA BRITISH AIRWAYS PLC S 300 0 0 66 17 10 6 0 0 18 78 14 399 EASYJET AIRLINE COMPANY LTD S 481 0 1 93 4 1 2 0 0 6 90 8 462 THOMAS COOK AIRLINES LTD C 44 0 0 59 7 16 18 0 0 29 93 3 46 THOMSON AIRWAYS LTD C 40 0 0 98 3 0 0 0 0 3 85 7 46 TOTAL SALONIKA 866 0 1 82 8 5 4 0 0 11 87 9 1077 SAMOS SMALL PLANET AIRLINESC 190095005009000 THOMSON AIRWAYS LTDC 420090252006771843 TOTAL SAMOS 610092233007781663 SKIATHOS MONARCH AIRLINES C 18 0 0 72 22 0 6 0 0 12 77 10 22 SMALL PLANET AIRLINES C 19 0 0 21 37 26 11 5 0 45 0 0 0 STRATEGIC AIRLINES (LUXEMBO C 26 0 0 65 23 4 0 8 0 28 0 0 0 THOMAS COOK AIRLINES LTD C 79 0 0 84 8 1 8 0 0 12 87 8 38 THOMSON AIRWAYS LTD C 80 0 0 80 9 9 3 0 0 10 66 19 87 TOTAL SKIATHOS 222 1 0 74 14 6 5 1 0 16 72 26 174 THIRA (SANTORINI) EASYJET AIRLINE COMPANY LTD S 234 0 0 84 8 5 2 1 0 11 36 36 168 SMALL PLANET AIRLINES C 32 0 0 78 9 13 0 0 0 9 0 0 0 THOMAS COOK AIRLINES LTDC 300090333005605042 THOMSON AIRWAYS LTD C 46 0 0 100 0 0 0 0 0 1 91 10 46 TOTAL THIRA (SANTORINI) 34200866521095235293 VOLOS MONARCH AIRLINES C 25 1 0 68 12 16 4 0 0 17 77 15 22 SMALL PLANET AIRLINES C 19 0 0 68 16 5 5 0 5 37 0 0 0 TOTAL VOLOS 44 1 0 68 14 11 5 0 2 26 60 30 42 ZAKINTHOS EASYJET AIRLINE COMPANY LTD S 240 0 0 83 10 3 3 1 1 14 67 18 226 LIVINGSTON COMPAGNIA AEREA C 3 0 0 67 33 0 0 0 0 10 0 0 0 MONARCH AIRLINES C 70 0 0 76 13 3 9 0 0 15 55 28 66 STRATEGIC AIRLINES (LUXEMBO C 80 0 0 69 13 6 4 8 1 35 0 0 0 THOMAS COOK AIRLINES LTD C 141 0 0 60 11 14 15 1 0 25 74 13 170 THOMSON AIRWAYS LTD C 241 0 0 78 12 8 1 0 0 9 76 13 252 TOTAL ZAKINTHOS 775 0 0 75 11 7 5 1 0 16 70 18 720 TOTAL GREECE 9125 13 2 79 9 6 5 1 0 15 70 23 9075

GRENADA GRENADA BRITISH AIRWAYS PLC S 222 0 0 80 11 5 2 1 0 16 88 8 208 MONARCH AIRLINES C 25 0 0 44 24 20 8 4 0 32 42 21 52 VIRGIN ATLANTIC AIRWAYS LTD S 129 0 0 50 18 19 12 0 0 25 63 20 109 TOTAL GRENADA 376 0 0 68 14 11 6 1 0 21 74 13 369 TOTAL GRENADA 376 0 0 68 14 11 6 1 0 21 74 13 369

HONG KONG HONG KONG (CHEK LAP KOK) HONG KONG AIRLINES S 299 2 73 73 11 9 6 1 0 17 0 0 0 TOTAL HONG KONG (CHEK LAP KOK) 29927373119610170171

45 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: GATWICK (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

HUNGARY BUDAPEST EASYJET AIRLINE COMPANY LTD S 687 0 1 80 10 7 2 1 0 12 83 8 688 MALEV (HUNGARIAN AIRLINES) S 116 0 0 45 29 18 8 0 0 23 56 18 1409 TOTAL BUDAPEST 803 0 1 75 13 8 3 0 0 13 65 15 2100 TOTAL HUNGARY 803 0 1 75 13 8 3 0 0 13 65 15 2100

ICELAND KEFLAVIK AIR BERLIN C 2 0 0 50 0 50 0 0 0 22 0 0 0 AVION EXPRESS S 137 0 1 79 10 4 7 0 1 17 0 0 0 CSA CZECH AIRLINES S5110093421105443475 ICELANDAIR S 4400801190008000 TOTAL KEFLAVIK 69401895321084440917 TOTAL ICELAND 69401895321084440917

INDIA GOA MONARCH AIRLINES C 62 0 0 40 15 23 19 3 0 42 51 33 91 THOMAS COOK AIRLINES LTD C 38 0 0 39 13 11 26 11 0 64 65 22 51 THOMSON AIRWAYS LTD C 51 0 0 59 16 18 8 0 0 23 53 48 73 TOTAL GOA 151 0 0 46 15 18 17 4 0 41 55 36 215 TOTAL INDIA 151 0 0 46 15 18 17 4 0 41 54 36 217

IRISH REPUBLIC CORK AER LINGUS S 543 0 2 92 3 3 1 0 0 4 77 14 727 RYANAIR S 748 0 0 92 5 1 1 0 0 6 89 9 696 TOTAL CORK 1291 0 2 92 4 2 1 0 0 5 82 11 1423 DUBLIN AER LINGUS S 4001 1 2 83 8 7 2 0 0 8 81 10 3532 RYANAIR S 3249 0 4 88 8 3 1 0 0 6 90 6 3328 TRANSAVIA C 2005000500050000 TRAVEL SERVICE AIRLINES C 2 0 0 0 50 50 0 0 0 30 0 0 0 TOTAL DUBLIN 7254 1 6 85 8 5 2 0 0 7 86 8 6865 IRELAND WEST(KNOCK) AER LINGUS S 724 0 1 84 9 3 4 1 0 10 88 10 665 TOTAL IRELAND WEST(KNOCK) 724 0 1 84 9 3 4 1 0 10 88 10 665 SHANNON RYANAIR S 702 0 0 75 14 7 3 0 0 12 85 9 576 TOTAL SHANNON 702 0 0 75 14 7 3 0 0 12 86 9 888 TOTAL IRISH REPUBLIC 9971 1 9 85 8 4 2 0 0 7 85 9 9841

ISLE OF CURACAO NETH.ANTILLES ARUBA THOMSON AIRWAYS LTD C 50 0 0 72 12 14 2 0 0 12 76 17 50 TOTAL ARUBA 50 0 0 72 12 14 2 0 0 12 76 17 50 TOTAL ISLE OF CURACAO NETH.ANTILLES 50 0 0 72 12 14 2 0 0 12 76 17 50

ISRAEL TEL AVIV THOMSON AIRWAYS LTD C 5 0 0 20 0 20 60 0 0 54 25 59 4 46 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: GATWICK (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

ITALY ALGHERO/SASSARI THOMSON AIRWAYS LTD C 42 0 0 93 0 2 5 0 0 10 88 6 42 TOTAL ALGHERO/SASSARI 42 0 0 93 0 2 5 0 0 10 88 6 42 BARI (PALESE) BRITISH AIRWAYS PLC S 186 2 2 47 26 18 9 1 0 24 84 8 185 EASYJET AIRLINE COMPANY LTD S 158 0 0 77 10 8 6 0 0 13 0 0 0 TOTAL BARI (PALESE) 344 2 2 61 19 13 7 0 0 19 84 8 185 BERGAMO MISTRAL AIR C 3 0 0 67 0 0 33 0 0 25 100 0 2 THOMSON AIRWAYS LTDC 200100000000000 TOTAL BERGAMO 5008000200015972170 BOLOGNA BRITISH AIRWAYS PLC S 1585 0 0 73 13 9 5 0 0 14 74 14 1925 EASYJET AIRLINE COMPANY LTD S 703 0 2 82 11 4 2 0 0 9 93 5 556 TOTAL BOLOGNA 2288 0 2 76 12 7 4 0 0 12 79 11 2577 CATANIA (FONTANAROSSA) BRITISH AIRWAYS PLC S 496 0 1 55 19 17 9 0 0 22 63 20 541 EASYJET AIRLINE COMPANY LTD S 255 0 0 69 15 12 4 1 0 16 66 18 144 THOMSON AIRWAYS LTDC 530091622006792453 TOTAL CATANIA (FONTANAROSSA) 804 0 1 62 17 14 7 0 0 19 65 20 739 FLORENCE MERIDIANA AIR S 1115 3 3 87 7 5 1 0 0 8 80 13 1304 TOTAL FLORENCE 1115 3 3 87 7 5 1 0 0 8 80 13 1306 GENOA BRITISH AIRWAYS PLC S 720 0 0 70 16 8 5 0 0 16 74 14 724 TOTAL GENOA 720 0 0 70 16 8 5 0 0 16 74 14 726 LAMETIA-TERME AER LINGUS C 52 0 0 69 19 6 6 0 0 15 0 0 0 TOTAL LAMETIA-TERME 52 0 0 69 19 6 6 0 0 15 89 5 53 MILAN (LINATE) EASYJET AIRLINE COMPANY LTD S 1329 1 3 86 8 4 2 0 0 8 84 8 1045 TOTAL MILAN (LINATE) 1329 1 3 86 8 4 2 0 0 8 84 8 1045 MILAN (MALPENSA) ALITALIA (CAI) S 696 0 0 85 10 3 1 1 0 8 0 0 0 EASYJET AIRLINE COMPANY LTD S 3112 0 1 78 11 7 4 1 0 13 77 15 2678 MONARCH AIRLINES C 4 0 0 50 50 0 0 0 0 13 0 0 0 MONARCH AIRLINES S 288 2 0 64 14 11 6 4 2 41 0 0 0 TOTAL MILAN (MALPENSA) 4100 2 1 78 11 6 3 1 0 14 77 15 2678 NAPLES AIR ITALY C 2005050000010000 AIREXPLORE C 2 0 0 50 0 50 0 0 0 31 0 0 0 ALITALIA (CAI) C 2005000500043000 BRITISH AIRWAYS PLC S 1677 1 1 67 16 10 6 1 0 17 76 11 1786 EASYJET AIRLINE COMPANY LTD S 740 0 0 81 13 4 1 0 0 8 82 8 730 MONARCH AIRLINES C 4 0 0 25 25 25 25 0 0 37 0 0 0 SMALL PLANET AIRLINES C 4 0 0 50 0 0 25 0 25 185 0 0 0 THOMAS COOK AIRLINES LTD C 39 0 0 51 5 3 28 13 0 68 51 22 37 THOMSON AIRWAYS LTD C 175 0 0 77 13 4 5 1 0 13 81 15 171 TOTAL NAPLES 2646 1 1 71 15 8 5 1 0 15 78 11 2728 OLBIA EASYJET AIRLINE COMPANY LTD S 344 0 1 82 8 4 5 1 0 13 70 12 293 47 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: GATWICK (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights OLBIA MERIDIANA AIR S 38 0 0 45 24 24 8 0 0 24 0 0 0 TOTAL OLBIA 382 0 1 79 9 6 5 1 0 14 70 12 293 PALERMO EASYJET AIRLINE COMPANY LTD S 435 0 1 78 11 9 2 0 0 10 80 10 418 TOTAL PALERMO 435 0 1 78 11 9 2 0 0 10 80 10 418 PISA BRITISH AIRWAYS PLC S 871 0 1 56 18 16 9 0 0 22 64 17 859 EASYJET AIRLINE COMPANY LTD S 1076 1 4 81 11 5 2 0 0 11 67 17 877 THOMSON AIRWAYS LTD C 41 0 0 100 0 0 0 0 0 2 90 20 42 TOTAL PISA 1988 1 5 71 14 10 5 0 0 15 66 17 1780 ROME (FIUMICINO) BRITISH AIRWAYS PLC S 908 0 0 56 20 16 8 1 0 23 74 14 1155 EASYJET AIRLINE COMPANY LTD S 2460 0 2 79 12 6 3 0 0 11 80 10 2404 MONARCH AIRLINES C 2 0 0 50 0 0 50 0 0 63 50 23 2 THOMSON AIRWAYS LTDC 2005000500051000 TOTAL ROME (FIUMICINO) 3374 0 2 72 14 9 4 0 0 14 78 11 3569 TURIN AER LINGUS C 2 0 0 0 50 50 0 0 0 33 0 0 0 AER LINGUS S 26 0 0 50 15 12 23 0 0 26 0 87 4 BRITISH AIRWAYS PLC S 759 0 0 70 17 9 3 1 0 15 79 11 760 EASYJET AIRLINE COMPANY LTD S 12 0 0 42 33 25 0 0 0 20 0 0 0 FLYBE LTD C 35 0 0 94 3 0 3 0 0 7 0 55 3 JET2.COM LTD C 2005050000015000 MONARCH AIRLINES C 2 0 0 50 0 50 0 0 0 23 0 0 0 THOMAS COOK AIRLINES LTD C 36 0 0 72 8 0 14 6 0 33 62 39 34 THOMSON AIRWAYS LTD C 69 0 0 86 4 6 4 0 0 9 83 8 69 TITAN AIRWAYS LTD C 2 0 0 0 50 50 0 0 0 32 0 0 0 TOTAL TURIN 947 0 0 71 15 9 4 1 0 16 78 12 870 VENICE BRITISH AIRWAYS PLC S 2091 1 4 68 15 11 6 0 0 17 74 13 2070 EASYJET AIRLINE COMPANY LTD S 1763 1 2 79 11 7 2 0 0 11 81 9 1448 FLYBE LTD C 2 0 0 50 0 50 0 0 0 17 0 0 0 MONARCH AIRLINES S 350 1 0 71 13 10 5 1 0 18 0 0 0 THOMSON AIRWAYS LTD C 42 0 0 86 2 10 2 0 0 10 57 27 44 TOTAL VENICE 4248 5 6 73 13 9 4 0 0 14 77 12 3575 VERONA VILLAFRANCA BRITISH AIRWAYS PLC S 1109 1 3 71 14 10 5 0 0 17 77 13 1101 EASYJET AIRLINE COMPANY LTD S 711 0 1 80 12 6 2 0 0 10 87 9 420 FLYBE LTD C 29 0 0 72 3 10 14 0 0 22 100 7 3 MERIDIANA AIR S1340087821109000 MONARCH AIRLINES C 200100000004000 SMALL PLANET AIRLINES C 5 0 0 60 0 20 20 0 0 25 0 0 0 THOMSON AIRWAYS LTD C 151 0 0 79 12 4 3 1 1 17 92 10 160 TOTAL VERONA VILLAFRANCA 2141 1 4 75 13 8 4 1 0 14 81 13 1719 TOTAL ITALY 26960 16 32 75 13 8 4 1 0 14 77 12 25268

JAMAICA KINGSTON BRITISH AIRWAYS PLC S 294 0 0 48 30 13 7 2 1 30 69 21 209 VIRGIN ATLANTIC AIRWAYS LTD S 54 0 0 39 26 22 7 6 0 37 36 32 198 TOTAL KINGSTON 348 0 0 46 29 14 7 2 1 31 53 27 407 MONTEGO BAY BRITISH AIRWAYS PLC S 49 0 0 82 16 2 0 0 0 8 75 13 209 48 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: GATWICK (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights MONTEGO BAY PULLMANTUR AIR C 2 0 0 50 0 50 0 0 0 17 0 0 0 THOMAS COOK AIRLINES LTD C 24 0 0 58 13 21 8 0 0 20 51 52 49 THOMSON AIRWAYS LTD C 137 0 0 72 13 7 5 3 0 22 71 23 171 VIRGIN ATLANTIC AIRWAYS LTD S 223 0 0 36 30 18 13 3 0 37 54 23 209 TOTAL MONTEGO BAY 435 0 0 54 22 13 9 2 0 28 65 22 638 TOTAL JAMAICA 783 0 0 50 25 14 8 2 0 29 60 24 1045

JORDAN AMMAN EASYJET AIRLINE COMPANY LTD S 299 0 0 65 21 12 2 0 0 15 71 13 238 TOTAL AMMAN 299 0 0 65 21 12 2 0 0 15 71 13 238 AQABA THOMAS COOK AIRLINES LTD C 2 0 0 50 0 50 0 0 0 20 50 15 2 TOTAL AQABA 2 0 0 50 0 50 0 0 0 20 74 10 27 TOTAL JORDAN 301 0 0 65 21 12 2 0 0 15 71 13 265

KENYA MOMBASA THOMSON AIRWAYS LTD C 104 0 0 68 19 8 4 1 0 16 51 37 107 TOTAL MOMBASA 104 0 0 68 19 8 4 1 0 16 46 38 193 TOTAL KENYA 104 0 0 68 19 8 4 1 0 16 46 38 193

KOSOVO PRISTINA BRITISH AIRWAYS PLC S 227 3 4 51 21 19 9 0 0 23 66 17 429 TOTAL PRISTINA 227 3 4 51 21 19 9 0 0 23 66 17 429 TOTAL KOSOVO 227 3 4 51 21 19 9 0 0 23 66 17 429

LATVIA RIGA AIR BALTIC S 744 0 0 64 22 11 3 0 0 15 72 12 866 TOTAL RIGA 744 0 0 64 22 11 3 0 0 15 72 12 866 TOTAL LATVIA 744 0 0 64 22 11 3 0 0 15 72 12 866

LIBYA TRIPOLI AFRIQIYAH AIRWAYS S 156 0 8 25 18 28 28 0 1 55 29 62 122 TOTAL TRIPOLI 156 0 8 25 18 28 28 0 1 55 29 61 123 TOTAL LIBYA 156 0 8 25 18 28 28 0 1 55 29 61 123

LITHUANIA KAUNAS RYANAIR S 426 0 2 86 10 3 1 0 0 7 88 6 575 TOTAL KAUNAS 426 0 2 86 10 3 1 0 0 7 88 6 575 TOTAL LITHUANIA 426 0 2 86 10 3 1 0 0 7 88 6 575

LUXEMBOURG LUXEMBOURG EASYJET AIRLINE COMPANY LTD S 74 0 0 99 0 1 0 0 0 1 0 0 0 TOTAL LUXEMBOURG 740099010001828265 TOTAL LUXEMBOURG 740099010001828265

49 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: GATWICK (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights MALAYSIA KUALA LUMPUR (SEPANG) AIR ASIA S 142 0 0 51 17 18 8 4 1 49 62 18 86 TOTAL KUALA LUMPUR (SEPANG) 142 0 0 51 17 18 8 4 1 49 60 19 88 TOTAL MALAYSIA 142 0 0 51 17 18 8 4 1 49 60 19 88

MALDIVE ISLANDS MALE INTERNATIONAL BRITISH AIRWAYS PLC S 301 0 0 72 11 9 8 1 0 16 81 16 313 THOMSON AIRWAYS LTD C 105 1 0 61 17 16 6 0 0 18 72 30 137 TOTAL MALE INTERNATIONAL 406 1 0 69 13 11 7 0 0 17 78 20 450 TOTAL MALDIVE ISLANDS 406 1 0 69 13 11 7 0 0 17 78 20 450

MALTA MALTA AIR MALTA S 730 0 2 87 9 3 1 0 0 6 89 7 1008 EASYJET AIRLINE COMPANY LTD S 927 0 0 87 8 3 2 0 0 7 85 8 888 MONARCH AIRLINES C 200 00100000370432 THOMAS COOK AIRLINES LTD C 44 0 0 82 9 2 5 2 0 11 88 11 51 THOMSON AIRWAYS LTD C 101 1 0 91 2 4 1 2 0 9 82 13 104 TOTAL MALTA 1804 2 2 87 8 3 1 0 0 7 87 8 2057 TOTAL MALTA 1804 2 2 87 8 3 1 0 0 7 87 8 2057

MAURITIUS MAURITIUS BRITISH AIRWAYS PLC S 312 0 2 83 8 3 4 1 1 18 75 11 53 TOTAL MAURITIUS 312 0 2 83 8 3 4 1 1 18 75 11 53 TOTAL MAURITIUS 312 0 2 83 8 3 4 1 1 18 75 11 53

MEXICO CANCUN BRITISH AIRWAYS PLC S 314 0 0 70 10 11 8 1 0 19 77 10 287 THOMAS COOK AIRLINES LTD C 177 2 0 70 10 7 6 7 1 33 73 22 179 THOMSON AIRWAYS LTD C 468 0 0 65 14 12 8 0 1 25 70 20 428 VIRGIN ATLANTIC AIRWAYS LTD S 116 0 0 65 12 14 8 2 0 24 0 0 0 TOTAL CANCUN 1075 2 0 67 12 11 8 2 0 24 73 18 894 TOTAL MEXICO 1075 2 0 67 12 11 8 2 0 24 73 18 900

MOROCCO AGADIR EASYJET AIRLINE COMPANY LTD S 207 0 1 83 8 6 3 0 0 8 83 11 210 THOMSON AIRWAYS LTD S 210 0 0 94 2 3 0 0 0 3 89 10 208 TOTAL AGADIR 41801895510068610418 CASABLANCA MOHAMED V AIR ARABIA MAROC S 2800824707025000 TOTAL CASABLANCA MOHAMED V 28 0 0 82 4 7 0 7 0 25 72 16 109 MARRAKESH BRITISH AIRWAYS PLC S 384 0 2 70 15 10 5 0 0 14 77 12 238 EASYJET AIRLINE COMPANY LTD S 1070 0 1 88 7 3 1 1 0 9 89 5 1078 THOMSON AIRWAYS LTD S 210 0 0 90 5 2 2 0 0 7 87 11 209 XL AIRWAYS FRANCE C 2 0 0 50 50 0 0 0 0 15 0 0 0 TOTAL MARRAKESH 1666 0 3 84 9 5 2 0 0 10 86 9 1874

50 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: GATWICK (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights TOTAL OUARZAZATE 2 0 0 50 0 50 0 0 0 23 50 8 2 TANGIERS (IBN BATUTA) AIR ARABIA MAROC S 331091360004000 TOTAL TANGIERS (IBN BATUTA) 331091360004000 TOTAL MOROCCO 2147 1 4 85 8 5 2 0 0 9 85 9 2403

NETHERLANDS AMSTERDAM ARKEFLY C 200100000002000 BRITISH AIRWAYS PLC S 2554 1 4 78 10 7 5 0 0 12 82 10 2646 EASYJET AIRLINE COMPANY LTD S 3190 0 1 76 14 5 3 0 0 12 78 12 3007 TRANSAVIA C 800 6325130 0 013000 TOTAL AMSTERDAM 5754 9 6 77 12 6 4 0 0 12 80 11 5657 ROTTERDAM CITY JET C 2005050000010000 TOTAL ROTTERDAM 2005050000010000 TOTAL NETHERLANDS 5756 9 6 77 12 6 4 0 0 12 80 11 5657

NIGERIA LAGOS AIR NIGERIA S 154 2 4 55 16 13 10 5 2 48 0 0 0 TOTAL LAGOS 155 2 4 54 17 13 10 5 2 48 100 10 1 TOTAL NIGERIA 155 2 4 54 17 13 10 5 2 48 100 10 1

NORWAY ALESUND NORWEGIAN AIR SHUTTLE S 206 0 0 87 7 3 1 1 0 7 90 6 147 TOTAL ALESUND 2060087731107906148 BERGEN JET2.COM LTD C 300100000002000 NORWEGIAN AIR SHUTTLE S 1141 0 0 88 6 4 2 0 0 7 80 9 1136 TOTAL BERGEN 1144 0 0 88 6 4 2 0 0 7 80 10 1455 EVENES JET2.COM LTD C 400752500007000 MONARCH AIRLINES C 200 0500500045000 TOTAL EVENES 60050330170020000 OSLO (GARDERMOEN) NORWEGIAN AIR SHUTTLE S 1973 0 0 84 9 5 3 0 0 9 86 8 1877 TOTAL OSLO (GARDERMOEN) 1973 0 0 84 9 5 3 0 0 9 86 8 1877 RYGGE RYANAIR S 580 0 0 82 10 5 2 0 0 9 89 6 788 TOTAL RYGGE 580 0 0 82 10 5 2 0 0 9 89 6 788 SANDEFJORD(TORP) NORWEGIAN AIR SHUTTLE S 67 0 0 52 15 28 4 0 0 23 0 0 0 TOTAL SANDEFJORD(TORP) 67 0 0 52 15 28 4 0 0 23 0 0 0 STAVANGER NORWEGIAN AIR SHUTTLE S 590 0 0 91 5 3 2 0 0 5 91 4 580 TOTAL STAVANGER 5900091532005914580 TROMSOE JET2.COM LTD C 40 0 0 88 5 3 5 0 0 13 77 20 22 TOTAL TROMSOE 40 0 0 88 5 3 5 0 0 13 67 17 70 TRONDHEIM (VAERNES) NORWEGIAN AIR SHUTTLE S 310 0 0 85 9 4 1 0 0 7 81 9 309 TOTAL TRONDHEIM (VAERNES) 3100085941007819309

51 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: GATWICK (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

PAKISTAN ISLAMABAD ARKEFLY C 2005000500047000 TOTAL ISLAMABAD 2005000500047000 TOTAL PAKISTAN 2005000500047000

PERU LIMA PULLMANTUR AIR C 2 0 0 0 50 50 0 0 0 42 0 0 0 TOTAL LIMA 2 0 0 0 50 50 0 0 0 42 50 22 4 TOTAL PERU 2 0 0 0 50 50 0 0 0 42 50 22 4

POLAND KRAKOW EASYJET AIRLINE COMPANY LTD S 730 0 0 85 8 4 2 1 0 10 89 8 733 MONARCH AIRLINES C 200100000005000 THOMAS COOK AIRLINES LTD C 2 0 0 50 50 0 0 0 0 14 100 4 2 TOTAL KRAKOW 734 0 0 85 8 4 2 1 0 10 89 8 737 RZESZOW MONARCH AIRLINES C 200 05005000400212 TOTAL RZESZOW 2 0 0 0 50 0 50 0 0 40 0 21 2 WARSAW FLYBE LTD C 2 0 0 0 50 0 50 0 0 55 0 0 0 THOMAS COOK AIRLINES LTDC 2005050000018000 TOTAL WARSAW 50020400400047000 TOTAL POLAND 741 0 0 84 8 4 3 1 0 10 88 8 739

PORTUGAL(EXCLUDING MADEIRA) AZORES PONTA DELGADA SATA S 58 0 0 64 22 7 3 3 0 26 77 15 61 TOTAL AZORES PONTA DELGADA 58 0 0 64 22 7 3 3 0 26 77 15 61 FARO BRITISH AIRWAYS PLC S 646 0 0 65 16 12 7 0 0 17 76 12 1025 EASYJET AIRLINE COMPANY LTD S 2281 4 3 81 10 6 3 0 0 11 85 8 2433 MONARCH AIRLINES S 873 0 3 57 17 13 11 2 0 29 65 25 852 MONARCH AIRLINES C 4 0 0 25 50 25 0 0 0 23 0 0 0 SMALL PLANET AIRLINES C 13 0 0 38 38 8 0 0 15 82 0 0 0 THOMAS COOK AIRLINES LTD C 98 1 0 64 14 7 12 1 1 28 82 20 91 THOMSON AIRWAYS LTD C 155 0 0 81 14 3 1 0 0 8 85 11 155 TOTAL FARO 4070 5 6 73 13 8 5 1 0 16 80 12 4652 LISBON AIR PORTUGAL S 634 0 0 74 13 9 4 0 0 12 89 8 712 EASYJET AIRLINE COMPANY LTD S 740 0 0 74 13 7 4 2 0 18 77 12 762 MONARCH AIRLINES C 20010000000650424 THOMAS COOK AIRLINES LTDC 200100000005000 THOMSON AIRWAYS LTDC 3003367000016000 TITAN AIRWAYS LTD C 200505000009000 TOTAL LISBON 1383 0 0 74 13 8 4 1 0 15 83 10 1480 OPORTO (PORTUGAL) AIR PORTUGAL S 1385 0 0 82 9 5 3 0 0 10 85 8 1254 EASYJET AIRLINE COMPANY LTD S 676 0 0 66 17 11 5 0 0 17 80 10 890 MONARCH AIRLINES C 200 0010000046000 52 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: GATWICK (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights OPORTO (PORTUGAL) SMALL PLANET AIRLINES C 3 1 0 67 33 0 0 0 0 13 0 0 0 TOTAL OPORTO (PORTUGAL) 2066 2 0 77 12 7 4 0 0 12 83 9 2270 TOTAL PORTUGAL(EXCLUDING MADEIRA) 7578 7 6 74 13 8 5 1 0 15 81 11 8463

PORTUGAL(MADEIRA) FUNCHAL AIR PORTUGAL S 428 0 0 84 7 5 4 0 0 11 81 10 604 EASYJET AIRLINE COMPANY LTD S 411 0 4 81 11 4 3 1 0 14 82 9 466 MONARCH AIRLINES C 1800 6711220 0 015000 MONARCH AIRLINES S 5400 6713190 2 018000 THOMSON AIRWAYS LTD C 107 0 0 87 5 4 4 1 0 11 90 11 194 TOTAL FUNCHAL 1018 0 4 82 9 6 3 1 0 12 83 10 1264 PORTO SANTO THOMSON AIRWAYS LTD C 50 0 0 80 8 12 0 0 0 8 85 13 52 TOTAL PORTO SANTO 50 0 0 80 8 12 0 0 0 8 85 13 52 TOTAL PORTUGAL(MADEIRA) 1068 0 4 82 9 6 3 1 0 12 83 10 1316

PUERTO RICO SAN JUAN (PUERTO RICO) BRITISH AIRWAYS PLC S 129 0 1 74 14 5 4 3 1 30 82 13 159 TOTAL SAN JUAN (PUERTO RICO) 129 0 1 74 14 5 4 3 1 30 75 17 194 TOTAL PUERTO RICO 129 0 1 74 14 5 4 3 1 30 75 17 194

REPUBLIC OF KOREA SEOUL (INCHEON) KOREAN AIR S20204847700115000 TOTAL SEOUL (INCHEON) 20204847700115000 TOTAL REPUBLIC OF KOREA 20204847700115000

REPUBLIC OF MOLDOVA CHISINAU (KISHINEV) AIR MOLDOVA INTERNATIONAL S 182 0 1 78 10 7 4 0 0 12 42 33 146 TOTAL CHISINAU (KISHINEV) 182 0 1 78 10 7 4 0 0 12 42 33 146 TOTAL REPUBLIC OF MOLDOVA 182 0 1 78 10 7 4 0 0 12 42 33 146

REPUBLIC OF MONTENEGRO PODGORICA MONTENEGRO AIRLINESS 48008110620098716240 TOTAL PODGORICA 48 0 0 81 10 6 2 0 0 9 87 16 240 TIVAT MONTENEGRO AIRLINES S 122 0 0 70 17 7 3 2 1 22 0 0 0 TOTAL TIVAT 122 0 0 70 17 7 3 2 1 22 0 0 0 TOTAL REPUBLIC OF MONTENEGRO 170 0 0 74 15 6 3 1 1 18 87 16 240

REPUBLIC OF SERBIA BELGRADE JATAIRWAYS S 4600 6320117 0 019000 TOTAL BELGRADE 46 0 0 63 20 11 7 0 0 19 0 0 0 TOTAL REPUBLIC OF SERBIA 46 0 0 63 20 11 7 0 0 19 0 0 0

RUSSIA MOSCOW (SHEREMETYEVO) AEROFLOT S 1400791470009000

53 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: GATWICK (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights TOTAL MOSCOW (SHEREMETYEVO) 14 0 0 79 14 7 0 0 0 9 0 0 0 MOSCOW (VNUKOVO) SMALL PLANET AIRLINES C 2 0 0 50 0 50 0 0 0 37 0 0 0 TOTAL MOSCOW (VNUKOVO) 2005005000037000 ST PETERSBURG ROSSIYA AIRLINES S 396 0 0 68 14 9 9 0 0 17 83 12 389 TOTAL ST PETERSBURG 396 0 0 68 14 9 9 0 0 17 83 12 389 TOTAL RUSSIA 412 0 0 68 14 9 8 0 0 17 83 12 389

SAINT KITTS AND NEVIS ST KITTS BRITISH AIRWAYS PLC S 198 0 0 74 7 9 8 2 1 23 82 12 207 TOTAL ST KITTS 198 0 0 74 7 9 8 2 1 23 82 12 207 TOTAL SAINT KITTS AND NEVIS 198 0 0 74 7 9 8 2 1 23 82 12 207

SAUDI ARABIA JEDDAH JET2.COM LTD C 4 0 0 25 0 0 50 25 0 126 0 0 0 MONARCH AIRLINES C 2 0 0 0 0 0 100 0 0 91 50 90 2 NOUVELAIR TUNISIE C 40025250500050000 TOTAL JEDDAH 11 0 0 18 9 0 64 9 0 89 50 90 2 MEDINA JET2.COM LTD C 400 252525250 034000 MONARCH AIRLINES C 20010000000001052 NOUVELAIR TUNISIE C 2 0 0 0 0 50 50 0 0 61 0 0 0 TOTAL MEDINA 9 0 0 33 22 22 22 0 0 31 0 105 2 TOTAL SAUDI ARABIA 20 0 0 25 15 10 45 5 0 63 25 98 4

SLOVENIA LJUBLJANA AUGSBURG AIRWAYS GMBH C 2 0 0 50 0 0 50 0 0 38 0 0 0 TOTAL LJUBLJANA 2005000500038869387 TOTAL SLOVENIA 2005000500038869387

SPAIN ALICANTE EASYJET AIRLINE COMPANY LTD S 2163 3 2 79 11 6 4 1 0 12 82 10 2251 MONARCH AIRLINES S 916 0 0 53 21 16 8 2 0 29 62 26 1040 MONARCH AIRLINES C 3 0 0 67 0 33 0 0 0 23 100 0 1 RYANAIR S 118 2 1 58 26 14 2 0 0 16 80 10 1002 THOMAS COOK AIRLINES LTD C 11 0 0 100 0 0 0 0 0 2 100 2 4 THOMSON AIRWAYS LTD C 249 0 0 89 8 3 0 0 0 5 77 13 265 TOTAL ALICANTE 3462 9 5 72 14 9 4 1 0 16 76 14 4565 ALMERIA EASYJET AIRLINE COMPANY LTD S 500 0 0 93 2 2 2 0 0 7 90 6 550 THOMAS COOK AIRLINES LTD C 36 0 0 89 3 3 6 0 0 9 92 5 36 TOTAL ALMERIA 5360093223007906586 BARCELONA EASYJET AIRLINE COMPANY LTD S 4156 2 7 82 9 5 3 1 0 10 83 9 3463 JET2.COM LTD C 2 0 0 50 0 50 0 0 0 23 0 0 0 MONARCH AIRLINES C 4 0 0 75 0 0 25 0 0 28 50 41 2 MONARCH AIRLINES S 1026 0 0 84 5 4 5 1 0 14 94 5 212 PRIVILEGE STYLE C 2 0 0 50 0 50 0 0 0 26 100 1 1 THOMAS COOK AIRLINES LTD C 22 0 0 55 9 9 23 5 0 39 100 6 2 54 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: GATWICK (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights BARCELONA TITAN AIRWAYS LTD C 2001000000011000 TOTAL BARCELONA 5214 3 7 83 8 5 4 1 0 11 83 9 3699 BILBAO MONARCH AIRLINES C 4 0 0 50 25 25 0 0 0 17 75 6 4 TOTAL BILBAO 400 5025250 0 0178637 GIRONA THOMSON AIRWAYS LTD C 83 0 0 90 10 0 0 0 0 3 86 6 81 TOTAL GIRONA 83 0 0 90 10 0 0 0 0 3 91 7 306 IBIZA BRITISH AIRWAYS PLC S 290 0 5 51 17 17 14 0 0 26 67 16 266 EASYJET AIRLINE COMPANY LTD S 570 1 3 83 9 5 1 1 0 9 77 12 551 MONARCH AIRLINES S 189 0 2 68 7 6 16 3 0 30 65 26 191 THOMAS COOK AIRLINES LTD C 100 0 0 82 12 3 2 0 1 13 81 22 111 THOMSON AIRWAYS LTD C 222 0 0 85 10 4 1 0 0 7 88 9 258 TOTAL IBIZA 1371 2 10 75 11 7 6 1 0 15 75 15 1386 LIEIDA THOMAS COOK AIRLINES LTD C 30 0 0 67 3 7 17 7 0 39 0 0 0 TOTAL LIEIDA 30006737177039000 MADRID AIR EUROPA S 1444 0 0 80 11 6 3 0 0 10 69 15 1394 EASYJET AIRLINE COMPANY LTD S 3190 1 3 75 13 8 4 0 0 14 68 20 3090 IBERIA C 2 0 0 50 0 0 50 0 0 49 100 4 4 RYANAIR S 434 0 0 69 15 11 5 1 0 17 82 9 1458 TOTAL MADRID 5071 5 3 76 12 7 4 0 0 13 72 16 5956 MAHON EASYJET AIRLINE COMPANY LTD S 450 0 0 87 8 4 1 0 0 7 86 7 425 MONARCH AIRLINES S 258 0 0 67 14 5 6 5 3 38 82 12 229 THOMAS COOK AIRLINES LTD C 84 0 0 88 4 2 4 2 0 14 92 6 116 THOMSON AIRWAYS LTD C 312 3 0 86 7 3 4 1 0 14 83 15 316 TOTAL MAHON 1104 3 0 82 9 4 3 2 1 17 85 11 1089 MALAGA AER LINGUS S 16 0 5 81 13 6 0 0 0 7 84 10 1661 BRITISH AIRWAYS PLC S 1936 4 5 61 18 13 7 1 0 20 62 19 1673 EASYJET AIRLINE COMPANY LTD S 3009 1 3 82 9 5 3 0 0 10 84 9 3130 JET2.COM LTD C 200100000000000 MONARCH AIRLINES S 965 2 1 57 22 12 5 2 2 30 62 22 1024 SATA C 200 050500 0 033000 THOMSON AIRWAYS LTD C 309 0 0 87 6 4 3 0 0 9 87 10 347 TOTAL MALAGA 6239 8 14 72 14 8 5 1 0 16 77 13 7837 MURCIA SAN JAVIER EASYJET AIRLINE COMPANY LTD S 781 0 0 87 9 2 2 0 0 7 89 6 734 TOTAL MURCIA SAN JAVIER 7811087922007896734 PALMA DE MALLORCA EASYJET AIRLINE COMPANY LTD S 2009 3 8 77 11 7 4 0 0 13 75 14 1908 FLYBE LTD C 2 0 0 0 0 50 50 0 0 63 0 0 0 IBERWORLD C 800881300003000 MONARCH AIRLINES C 2 0 0 50 50 0 0 0 0 13 0 0 0 MONARCH AIRLINES S 601 2 5 52 18 16 9 3 1 35 53 27 536 THOMAS COOK AIRLINES LTD C 213 0 0 74 11 5 9 1 0 19 76 18 206 THOMSON AIRWAYS LTD C 754 0 0 80 11 6 2 0 0 10 76 14 905 TOTAL PALMA DE MALLORCA 3589 5 13 73 12 8 5 1 0 16 72 16 3563 REUS THOMAS COOK AIRLINES LTD C 34 0 0 71 15 6 6 3 0 20 87 12 79 THOMSON AIRWAYS LTD C 156 0 0 87 8 4 1 0 0 7 86 14 158 55 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: GATWICK (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights TOTAL REUS 19000849421098713245 SANTIAGO DE COMPOSTELA (SPAIN) PULLMANTUR AIR C 200100000000000 TOTAL SANTIAGO DE COMPOSTELA (SPAIN) 200100000000000 SEVILLE EASYJET AIRLINE COMPANY LTD S 412 0 0 93 4 1 1 0 0 7 95 5 290 RYANAIR S 258 0 0 79 14 5 1 1 0 13 86 10 309 TOTAL SEVILLE 6710087831009908599 VALENCIA EASYJET AIRLINE COMPANY LTD S 1198 0 2 80 10 6 4 1 0 12 86 9 1156 THOMSON AIRWAYS LTDC 200 0001000072000 TOTAL VALENCIA 1200 0 2 80 10 6 4 1 0 12 85 10 1168 VALLADOLID AIR EUROPA C 120092800002000 TOTAL VALLADOLID 130092800002000 ZARAGOZA MONARCH AIRLINES C 2 0 0 50 50 0 0 0 0 15 100 7 2 TOTAL ZARAGOZA 2 0 0 50 50 0 0 0 0 15 80 11 5 TOTAL SPAIN 29563 36 54 77 12 7 4 1 0 14 77 13 31772

SPAIN(CANARY ISLANDS) ARRECIFE EASYJET AIRLINE COMPANY LTD S 480 1 1 81 10 5 3 0 0 12 77 12 482 MONARCH AIRLINES S 463 3 6 53 18 17 9 1 1 32 64 21 481 THOMAS COOK AIRLINES LTD C 222 0 0 68 8 7 14 3 0 28 83 14 257 THOMSON AIRWAYS LTD C 375 1 0 83 9 5 2 0 0 9 78 17 359 TOTAL ARRECIFE 1542 5 7 71 12 9 6 1 0 19 74 16 1580 FUERTEVENTURA EASYJET AIRLINE COMPANY LTD S 159 0 1 65 19 14 2 0 0 15 0 0 0 THOMAS COOK AIRLINES LTD C 213 1 0 77 11 7 4 2 0 18 79 14 313 THOMSON AIRWAYS LTD C 208 0 0 76 12 5 7 0 0 15 85 8 208 TOTAL FUERTEVENTURA 580 1 1 73 13 8 4 1 0 16 81 13 574 LAS PALMAS EASYJET AIRLINE COMPANY LTD S 396 2 2 78 11 6 6 1 0 14 74 13 476 THOMAS COOK AIRLINES LTD C 187 0 0 78 7 6 7 3 0 21 81 12 185 THOMSON AIRWAYS LTD C 367 0 0 71 18 7 4 0 0 13 73 17 393 TOTAL LAS PALMAS 953 2 2 75 13 6 5 1 0 15 75 14 1100 SANTA CRUZ DE LA PALMA THOMSON AIRWAYS LTD C 104 0 0 88 7 5 1 0 0 6 87 8 106 TOTAL SANTA CRUZ DE LA PALMA 1040088751006878106 TENERIFE (SURREINA SOFIA) EASYJET AIRLINE COMPANY LTD S 1055 0 1 87 8 3 2 0 0 7 83 10 1135 MONARCH AIRLINES S 808 2 6 52 20 16 9 1 1 32 61 23 837 THOMAS COOK AIRLINES LTD C 254 2 0 69 13 5 8 5 1 31 68 21 328 THOMSON AIRWAYS LTD C 714 0 0 79 13 4 3 1 0 13 75 14 830 TOTAL TENERIFE (SURREINA SOFIA) 2837 4 7 73 13 7 5 1 1 18 73 16 3139 TOTAL SPAIN(CANARY ISLANDS) 6017 12 17 73 13 8 5 1 0 17 75 15 6499

ST LUCIA ST LUCIA (HEWANORRA) VIRGIN ATLANTIC AIRWAYS LTD S 312 0 1 71 14 8 6 1 0 17 73 17 311 TOTAL ST LUCIA (HEWANORRA) 313 0 1 71 14 8 6 1 0 16 72 17 312 TOTAL ST LUCIA 313 0 1 71 14 8 6 1 0 16 72 17 312

56 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: GATWICK (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights SWEDEN GOTEBORG EASYJET AIRLINE COMPANY LTD S 16 0 0 69 19 6 6 0 0 13 80 9 720 JET2.COM LTD C 2 0 0 50 0 50 0 0 0 21 0 0 0 NORWEGIAN AIR SHUTTLE S 434 0 0 89 6 3 3 0 0 6 0 0 0 TOTAL GOTEBORG 4520088633006809723 KIRUNA JET2.COM LTD C 27 2 0 67 11 11 11 0 0 19 0 0 0 TOTAL KIRUNA 28 2 0 68 11 11 11 0 0 18 0 0 0 STOCKHOLM (ARLANDA) NORWEGIAN AIR SHUTTLE S 1916 0 0 82 10 5 2 0 0 9 69 14 1702 TOTAL STOCKHOLM (ARLANDA) 1916 2 0 82 10 5 2 0 0 9 68 16 1803 STOCKHOLM (SKAVSTA) RYANAIR S 594 0 2 87 7 3 2 1 0 9 88 7 728 TOTAL STOCKHOLM (SKAVSTA) 5940287732109887728 TOTAL SWEDEN 2990 5 2 84 9 4 2 0 0 9 75 12 3269

SWITZERLAND BASLE MULHOUSE EASYJET AIRLINE COMPANY LTD S 830 0 0 82 9 6 3 0 0 9 75 12 703 EASYJET SWITZERLAND S 794 0 0 88 5 3 3 2 0 11 84 12 662 TOTAL BASLE MULHOUSE 1624 1 1 85 7 4 3 1 0 10 80 12 1365 BERNE FLYBE LTD C 200095500003591822 TOTAL BERNE 200095500003591822 GENEVA AER LINGUS C 32 0 0 78 6 3 13 0 0 12 80 5 5 BRITISH AIRWAYS PLC S 515 0 0 72 16 9 3 0 0 14 78 9 572 EASYJET AIRLINE COMPANY LTD S 1865 1 0 76 13 7 4 0 0 12 75 13 1744 EASYJET SWITZERLAND S 2328 0 1 75 13 8 3 1 0 15 74 17 2267 FLYBE LTD C 72 0 0 56 26 11 7 0 0 21 62 14 99 MONARCH AIRLINES C 158 0 0 56 17 13 11 1 1 32 57 36 191 SMALL PLANET AIRLINES C 1200 4217250 01792000 THOMAS COOK AIRLINES LTD S 32 0 0 69 13 16 3 0 0 14 50 70 4 THOMSON AIRWAYS LTD C 120 0 0 67 18 7 8 1 0 18 73 18 171 TOTAL GENEVA 5134 1 1 74 13 8 4 1 0 15 74 16 5169 ZURICH CONDOR C 200100000004000 EASYJET AIRLINE COMPANY LTD S 1288 0 2 75 13 9 4 0 0 12 75 12 1234 TOTAL ZURICH 1290 4 3 75 13 9 4 0 0 12 75 12 1234 TOTAL SWITZERLAND 8068 6 5 76 12 7 3 1 0 13 75 14 7790

TRINIDAD AND TOBAGO PORT OF SPAIN BRITISH AIRWAYS PLC S 629 0 0 72 11 7 8 2 0 25 86 10 681 CARIBBEAN AIRLINES S 146 0 3 50 22 18 5 1 3 42 0 0 0 TOTAL PORT OF SPAIN 775 0 3 68 13 9 7 2 1 28 86 10 681 TOBAGO BRITISH AIRWAYS PLC S 129 0 0 71 12 9 5 2 1 31 83 9 207 MONARCH AIRLINES C 79 0 0 51 22 14 9 3 3 49 62 16 52 TOTAL TOBAGO 208 0 0 63 15 11 7 2 1 38 78 11 259 TOTAL TRINIDAD AND TOBAGO 983 0 3 67 14 9 7 2 1 30 84 10 940

57 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: GATWICK (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights TUNISIA ENFIDHA NOUVELAIR TUNISIE C 3 0 0 33 0 0 0 67 0 167 65 18 17 THOMAS COOK AIRLINES LTD C 340 1 0 71 10 6 9 3 1 26 85 11 168 THOMSON AIRWAYS LTD C 295 0 0 81 9 4 4 1 0 12 76 16 140 TUNISAIR C 4400 201430342 05366332 TOTAL ENFIDHA 682 1 0 72 10 7 9 2 0 22 73 18 357 JERBA NOUVELAIR TUNISIE C 39 0 0 59 23 13 0 5 0 23 0 0 0 THOMSON AIRWAYS LTDC 500086626009911546 TOTAL JERBA 89 0 0 74 13 7 3 2 0 15 81 18 108 TUNIS BRITISH AIRWAYS PLC S 493 0 1 61 18 13 9 0 0 20 62 20 489 TOTAL TUNIS 494 0 1 61 18 13 9 0 0 21 62 20 489 TOTAL TUNISIA 1265 1 1 68 13 9 8 2 0 21 69 20 1026

TURKEY ANTALYA EASYJET AIRLINE COMPANY LTD S 329 0 0 81 10 5 3 1 0 11 76 12 282 FREEBIRD AIRLINES C 150093700006000 MONARCH AIRLINES S 153 1 2 38 18 31 12 1 0 35 0 0 0 ONUR AIR C 6 0 0 50 0 17 33 0 0 46 45 58 11 PEGASUS AIRLINES C 2 0 0 100 0 0 0 0 0 0 63 25 8 THOMAS COOK AIRLINES LTD C 550 3 0 73 10 6 8 3 0 23 73 24 611 THOMSON AIRWAYS LTD C 248 0 0 90 6 2 1 1 0 8 76 13 243 TOTAL ANTALYA 1303 4 2 74 10 8 6 2 0 18 73 19 1233 BODRUM (MILAS) EASYJET AIRLINE COMPANY LTD S 280 0 0 75 13 6 6 1 0 15 67 22 210 MONARCH AIRLINES S 126 0 2 49 24 15 10 1 1 29 73 13 111 PEGASUS AIRLINES S 36 0 2 100 0 0 0 0 0 2 85 4 41 THOMAS COOK AIRLINES LTD C 217 1 0 80 7 4 5 3 1 26 80 13 238 THOMSON AIRWAYS LTD C 213 0 0 78 13 8 1 0 0 9 78 11 226 TOTAL BODRUM (MILAS) 874 1 4 74 12 7 5 1 0 18 76 14 926 DALAMAN EASYJET AIRLINE COMPANY LTD S 325 1 1 78 11 6 5 0 0 12 80 12 316 FREEBIRD AIRLINES C 32005925960019000 MONARCH AIRLINES C 50 0 0 48 10 12 16 6 8 83 80 14 469 MONARCH AIRLINES S 509 1 2 57 15 16 10 2 1 31 0 0 0 ONUR AIR C 47 0 0 47 19 15 11 4 4 64 82 13 101 PEGASUS AIRLINES C 13 0 0 85 0 0 15 0 0 22 50 12 2 PEGASUS AIRLINES S 38 0 2 79 11 5 0 5 0 19 67 11 36 THOMAS COOK AIRLINES LTD C 610 2 0 77 7 6 8 2 1 23 79 17 737 THOMSON AIRWAYS LTD C 401 1 0 86 7 2 3 1 0 12 78 13 489 TOTAL DALAMAN 2025 5 5 72 10 8 7 1 1 23 79 14 2150 ISTANBUL THY TURK HAVA YOLLARI TURKIS S 1196 0 0 74 13 9 4 1 0 14 71 22 24 TOTAL ISTANBUL 1197 0 0 74 13 9 4 1 0 14 71 22 24 ISTANBUL (SABIHA GOKCEN) MONARCH AIRLINES C 7 0 0 29 14 43 14 0 0 34 25 14 4 THOMAS COOK AIRLINES LTD C 7 0 0 57 29 0 14 0 0 21 100 13 2 TOTAL ISTANBUL (SABIHA GOKCEN) 15 0 0 40 27 20 13 0 0 28 88 6 353 IZMIR (ADNAM MENDERES) EASYJET AIRLINE COMPANY LTD S 127 1 2 87 9 2 1 0 0 7 75 11 102 MONARCH AIRLINES C 200 0050500062000 58 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: GATWICK (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights IZMIR (ADNAM MENDERES) THOMAS COOK AIRLINES LTD C 103 0 0 59 9 10 17 3 3 45 74 34 104 THOMSON AIRWAYS LTD C 52 0 0 67 17 8 6 2 0 20 75 12 51 TOTAL IZMIR (ADNAM MENDERES) 284 1 2 73 11 6 8 1 1 24 75 21 257 TOTAL TURKEY 5698 11 13 73 11 8 6 1 0 19 77 15 4943

UKRAINE DONETSK DONBASSAERO C 2005050000015000 THOMSON AIRWAYS LTDC 70057290140020000 TITAN AIRWAYS LTD C 2 0 0 0 50 0 50 0 0 45 0 0 0 UKRAINE INTERNATIONAL AIRLIN C 2 0 0 100 0 0 0 0 0 5 0 0 0 TOTAL DONETSK 13 0 0 54 31 0 15 0 0 21 0 0 0 KIEV (BORISPOL) AEROSVIT AIRLINES S 196 0 0 54 19 13 12 2 0 29 64 25 406 GERMANIA FLUGGESELLSCHAFT C 2 0 0 50 0 0 50 0 0 51 0 0 0 JETAIRFLY C 2005000500069000 THOMSON AIRWAYS LTD C 4 0 0 50 25 25 0 0 0 16 0 0 0 TRANSAVIA C 200 0050500070000 UKRAINE INTERNATIONAL AIRLIN S 790 0 0 46 28 18 8 0 0 27 59 17 730 TOTAL KIEV (BORISPOL) 996 0 0 47 26 17 9 0 0 27 61 20 1136 TOTAL UKRAINE 1009 0 0 47 26 17 9 0 0 27 61 20 1138

UNITED ARAB EMIRATES DUBAI EMIRATES S 2196 0 0 71 18 9 2 0 0 12 75 11 2192 TOTAL DUBAI 2196 0 0 71 18 9 2 0 0 12 75 11 2192 TOTAL UNITED ARAB EMIRATES 2196 0 0 71 18 9 2 0 0 12 75 11 2194

UNITED KINGDOM ABERDEEN EASYJET AIRLINE COMPANY LTD S 1262 0 1 77 12 8 2 1 0 12 78 9 485 FLYBE LTD S 1542 0 3 85 8 5 2 0 0 9 86 8 1861 THOMAS COOK AIRLINES LTDC 200100000003000 TOTAL ABERDEEN 2807 0 4 81 10 6 2 0 0 10 84 8 2346 BELFAST CITY (GEORGE BEST) AER LINGUS S 384 0 0 97 2 1 0 0 0 2 0 0 0 FLYBE LTD S 2953 1 4 86 8 4 1 0 0 8 88 7 2978 TOTAL BELFAST CITY (GEORGE BEST) 3338 1 4 87 7 4 1 0 0 7 88 7 2978 BELFAST INTERNATIONAL EASYJET AIRLINE COMPANY LTD S 2655 0 2 86 7 4 3 0 0 8 86 9 2671 FLYBE LTD C 200100000003000 JET2.COM LTD C 2005000500036000 TOTAL BELFAST INTERNATIONAL 2661 0 2 86 7 4 3 0 0 8 86 9 2672

TOTAL BIRMINGHAM 34010000000360145 CARDIFF WALES BMI REGIONAL C 200 050500 0 043000 TOTAL CARDIFF WALES 2 2 0 0 50 50 0 0 0 43 0 40 1

TOTAL EAST MIDLANDS INTERNATIONAL 2 1 0 50 50 0 0 0 0 13 0 0 0 EDINBURGH BRITISH AIRWAYS PLC S 2848 1 5 76 13 8 3 0 0 11 80 11 2870 EASYJET AIRLINE COMPANY LTD S 2659 0 3 82 8 6 4 0 0 11 77 12 2566

59 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: GATWICK (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights TOTAL EDINBURGH 5509 8 8 79 10 7 3 0 0 11 79 11 5436 GLASGOW BRITISH AIRWAYS PLC S 2784 1 5 77 11 8 4 0 0 12 81 10 2798 EASYJET AIRLINE COMPANY LTD S 2393 3 7 78 11 7 3 1 0 12 80 11 2077 MONARCH AIRLINES C 20050000500122000 THOMAS COOK AIRLINES LTD C 4 6 0 75 0 0 25 0 0 26 67 52 3 TOTAL GLASGOW 5183 14 12 77 11 7 4 0 0 12 80 10 4879 GUERNSEY AURIGNY AIR SERVICES S 3709 2 70 84 7 4 4 0 0 11 88 10 3898 FLYBE LTD S 3033 0 39 87 7 4 3 0 0 8 91 6 3242 TOTAL GUERNSEY 6742 2 109 85 7 4 3 0 0 10 89 8 7140

TOTAL HEATHROW 450752500001110051 INVERNESS EASYJET AIRLINE COMPANY LTD S 950 0 0 69 15 10 5 0 0 16 78 11 823 FLYBE LTD S 1833 0 3 89 6 3 2 0 0 6 88 7 1940 JET2.COM LTD C 3 0 0 33 33 33 0 0 0 23 50 25 2 TOTAL INVERNESS 2786 0 3 82 9 5 3 0 0 9 85 8 2765 ISLE OF MAN EASYJET AIRLINE COMPANY LTD S 130 0 0 93 5 2 0 0 0 3 0 0 0 FLYBE LTD S 2572 1 3 89 6 3 2 0 0 6 92 5 2639 TOTAL ISLE OF MAN 2703 1 3 89 6 3 2 0 0 6 92 5 2639 JERSEY BRITISH AIRWAYS PLC S 3508 1 21 73 13 9 5 0 0 15 81 10 3569 EASYJET AIRLINE COMPANY LTD S 2 0 0 0 50 0 50 0 0 52 0 0 0 FLYBE LTD S 3169 1 27 89 5 3 3 0 0 8 91 6 3450 TOTAL JERSEY 6679 2 48 80 9 6 4 0 0 11 86 8 7019 LEEDS BRADFORD MONARCH AIRLINES C 200100000004000 TOTAL LEEDS BRADFORD 3201000000038312392 LIVERPOOL (JOHN LENNON) BMI REGIONAL C 2 0 0 50 0 50 0 0 0 21 100 0 1 EASTERN AIRWAYS C 4001000000030341 EASYJET AIRLINE COMPANY LTD C 2 0 0 100 0 0 0 0 0 0 0 0 0 TOTAL LIVERPOOL (JOHN LENNON) 84088013000750204 MANCHESTER AIR TRANSAT S 3006733000015000 BA CITYFLYER LTD C 6 0 0 0 33 17 50 0 0 62 0 0 0 BRITISH AIRWAYS PLC S 2287 1 6 83 9 6 2 0 0 9 82 9 2851 EASTERN AIRWAYS C 30067330000137564 FLYBE LTD C 200100000003000 JET2.COM LTD C 4 0 0 75 0 25 0 0 0 11 100 9 2 MONARCH AIRLINES S 2 2 0 50 50 0 0 0 0 19 0 0 0 MONARCH AIRLINES C 5 6 0 60 20 20 0 0 0 13 45 35 22 THOMAS COOK AIRLINES LTD C 7 2 0 57 14 14 14 0 0 31 65 23 26 THOMSON AIRWAYS LTD C 2 6 0 100 0 0 0 0 0 5 100 0 1 TOTAL MANCHESTER 2323 23 6 82 9 6 2 0 0 9 81 9 2912 NEWCASTLE FLYBE LTD S 1890 3 9 84 7 5 4 1 0 11 89 7 2093 TOTAL NEWCASTLE 1891 5 9 84 7 5 4 1 0 11 89 7 2099 NEWQUAY FLYBE LTD S 2020 0 12 89 5 3 2 0 0 8 90 8 1910 TOTAL NEWQUAY 2020 0 12 89 5 3 2 0 0 8 90 8 1973

60 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: GATWICK (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

USA ATLANTA DELTA AIRLINES S 172 0 0 88 8 2 2 0 0 6 83 11 686 TOTAL ATLANTA 17200888220068311686 CHARLOTTE US AIRWAYS S 707 0 3 81 7 5 5 1 0 16 76 26 710 TOTAL CHARLOTTE 707 0 3 81 7 5 5 1 0 16 76 26 710 LAS VEGAS BRITISH AIRWAYS PLC S 53 0 0 72 9 11 8 0 0 18 0 0 0 VIRGIN ATLANTIC AIRWAYS LTD S 690 0 2 65 10 12 12 1 0 26 69 18 714 TOTAL LAS VEGAS 743 0 2 65 10 12 12 1 0 26 69 18 714 ORLANDO BRITISH AIRWAYS PLC S 890 0 2 70 12 9 6 2 1 24 85 9 728 MONARCH AIRLINES C 8 0 0 38 38 13 13 0 0 25 0 0 0 VIRGIN ATLANTIC AIRWAYS LTD S 1318 1 2 68 12 10 9 2 0 23 71 19 1306 TOTAL ORLANDO 2217 1 4 69 12 9 8 2 0 23 76 16 2034 SANFORD MONARCH AIRLINES C 114 0 0 55 18 11 11 4 2 38 75 13 97 THOMAS COOK AIRLINES LTD C 65 0 0 75 9 8 3 5 0 25 81 12 105 THOMSON AIRWAYS LTD C 160 0 0 78 10 7 3 1 2 19 77 22 222 TOTAL SANFORD 339 0 0 70 13 8 6 2 1 27 77 17 425 TAMPA BRITISH AIRWAYS PLC S 679 1 3 74 8 7 8 3 1 31 82 16 664 TOTAL TAMPA 679 1 3 74 8 7 8 3 1 31 82 16 664 TOTAL USA 4857 21 12 71 10 8 8 2 0 23 77 17 5265

VIETNAM HANOI VIETNAM AIRLINES S 206 0 0 74 16 5 4 0 0 13 57 13 14 TOTAL HANOI 206 0 0 74 16 5 4 0 0 13 57 13 14 HO CHI MINH CITY VIETNAM AIRLINES S 201 1 2 71 10 10 3 3 2 29 86 7 14 TOTAL HO CHI MINH CITY 201 1 2 71 10 10 3 3 2 29 86 7 14 TOTAL VIETNAM 407 1 2 73 13 8 3 2 1 21 71 10 28 TOTAL GATWICK 239850 315 657 78 11 7 4 1 0 13 79 13 243334

61 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: GLASGOW (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights AUSTRIA GRAZ NIKI C 200100000003000 TOTAL GRAZ 200100000003000 SALZBURG FLYBE LTD C 34 0 0 62 21 18 0 0 0 16 0 0 0 THOMSON AIRWAYS LTD C 20 0 0 80 5 0 5 10 0 29 75 16 24 TOTAL SALZBURG 54 0 0 69 15 11 2 4 0 21 81 10 58 VIENNA NIKI C 40010000000210038 TOTAL VIENNA 40010000000210038 TOTAL AUSTRIA 60 0 0 72 13 10 2 3 0 19 83 9 66

BARBADOS BRIDGETOWN THOMAS COOK AIRLINES LTD C 2 0 0 50 0 50 0 0 0 19 0 0 0 THOMSON AIRWAYS LTD C 20 0 0 60 5 25 10 0 0 28 45 33 22 TOTAL BRIDGETOWN 22 0 0 59 5 27 9 0 0 28 45 33 22 TOTAL BARBADOS 22 0 0 59 5 27 9 0 0 28 45 33 22

BELGIUM BRUSSELS JETAIRFLY C 200100000006000 TOTAL BRUSSELS 30010000000410072 TOTAL BELGIUM 30010000000410044

BULGARIA BURGAS BH AIR C 66 0 0 64 17 9 8 3 0 27 53 34 74 THOMAS COOK AIRLINES LTD C 37 0 0 49 8 19 19 5 0 49 71 12 42 THOMSON AIRWAYS LTD C 38 0 0 89 0 0 8 3 0 15 87 10 38 TOTAL BURGAS 141 0 0 67 10 9 11 4 0 30 66 22 154 TOTAL BULGARIA 141 0 0 67 10 9 11 4 0 30 66 22 154

CANADA CALGARY AIR TRANSAT S 38 0 0 79 13 8 0 0 0 7 0 0 0 TOTAL CALGARY 38 0 0 79 13 8 0 0 0 7 76 8 46 TORONTO AIR TRANSAT S 347 0 1 78 11 7 3 0 0 12 82 11 322 SUNWING AIRLINES INC S 50 0 0 56 12 14 10 2 6 62 0 0 0 TOTAL TORONTO 397 1 1 75 11 8 4 1 1 19 81 12 324 VANCOUVER AIR TRANSAT S 56 0 0 64 13 20 4 0 0 17 0 0 0 TOTAL VANCOUVER 56 0 0 64 13 20 4 0 0 17 60 28 52 TOTAL CANADA 491 1 1 74 11 9 4 0 1 18 78 13 422

CAPE VERDE ISLANDS BOA VISTA (RABIL) THOMSON AIRWAYS LTD S 106 0 0 86 7 4 4 0 0 9 74 22 65 TOTAL BOA VISTA (RABIL) 1060086744009742265 TOTAL CAPE VERDE ISLANDS 1060086744009742265

62 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: GLASGOW (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights CROATIA DUBROVNIK CROATIA AIRLINES C 410 0075250059000 TOTAL DUBROVNIK 4 1 0 0 0 75 25 0 0 59 20 70 5 TOTAL CROATIA 5 1 0 20 0 60 20 0 0 48 20 70 5

CUBA CUNAGUA (CAYO COCO) THOMAS COOK AIRLINES LTDC 3001000000008055 TOTAL CUNAGUA (CAYO COCO) 3001000000008055 TOTAL CUBA 3001000000008356

CYPRUS LARNACA THOMAS COOK AIRLINES LTD C 153 0 0 77 10 5 6 3 0 18 70 30 110 THOMSON AIRWAYS LTDC 420098200004552253 TOTAL LARNACA 195 0 0 82 8 4 5 2 0 15 61 35 182 PAPHOS JET2.COM LTD S 123 0 0 59 20 15 5 1 0 21 54 27 127 THOMAS COOK AIRLINES LTD C 72 0 0 56 21 17 6 1 0 22 68 22 105 THOMSON AIRWAYS LTD C 103 1 0 87 4 7 1 0 1 20 87 7 62 TOTAL PAPHOS 298 1 0 68 15 12 4 1 0 21 66 21 294 TOTAL CYPRUS 493 1 0 73 12 9 4 1 0 19 64 27 476

DENMARK COPENHAGEN BMI REGIONAL S 635 0 0 90 4 2 2 1 0 8 92 6 642 TOTAL COPENHAGEN 6351090422108926642 ROSKILDE DANISH AIR TRANSPORT C 2 0 0 50 0 50 0 0 0 18 0 0 0 TOTAL ROSKILDE 2005005000018000 TOTAL DENMARK 6372090422108926642

DOMINICAN REPUBLIC PUERTO PLATA THOMAS COOK AIRLINES LTD C 2 0 0 100 0 0 0 0 0 0 100 3 6 TOTAL PUERTO PLATA 200100000000831830 TOTAL DOMINICAN REPUBLIC 200100000000782465

EGYPT SHARM EL SHEIKH (OPHIRA) THOMAS COOK AIRLINES LTD C 87 0 0 75 10 7 7 1 0 16 82 18 126 THOMSON AIRWAYS LTD C 212 0 0 79 13 5 2 1 0 18 60 21 68 TOTAL SHARM EL SHEIKH (OPHIRA) 299 0 0 78 12 5 3 1 0 17 77 16 332 TOTAL EGYPT 299 0 0 78 12 5 3 1 0 17 77 16 336

FINLAND ENONTEKIO ENTER AIR C 4002500750082000 THOMSON AIRWAYS LTDC 200100000002000 TOTAL ENONTEKIO 6 0 0 50 0 0 50 0 0 55 75 14 4 HELSINKI FINNAIR C 4005000500057000 NEOS SPA C 200100000004000 63 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: GLASGOW (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights HELSINKI TITAN AIRWAYS LTD C 2 0 0 0 50 50 0 0 0 32 0 0 0 TOTAL HELSINKI 800 501313250 037000 KITTILA THOMAS COOK AIRLINES LTD C 2 0 0 100 0 0 0 0 0 7 100 1 2 THOMSON AIRWAYS LTDC 200100000004000 TOTAL KITTILA 40010000000510012

TOTAL OULU 20050000500136000 ROVANIEMI THOMAS COOK AIRLINES LTDC 20010000000850402 THOMSON AIRWAYS LTD C 2 0 0 100 0 0 0 0 0 4 100 5 2 TOTAL ROVANIEMI 40010000000675224 TOTAL FINLAND 24 1 0 67 4 4 21 4 0 39 73 22 11

FRANCE CASTRES AIRLINAIR C 2 0 0 0 50 0 50 0 0 88 0 0 0 TOTAL CASTRES 2 0 0 0 50 0 50 0 0 88 0 0 0 CHAMBERY THOMSON AIRWAYS LTD C 28 0 0 68 14 4 11 4 0 30 43 19 28 TOTAL CHAMBERY 28 1 0 68 14 4 11 4 0 30 43 19 28 LYON AIR MEDITERRANEE C 180089066009000 EUROPE AIRPOST C 200100000008000 TOTAL LYON 200090055009000 NANTES AIR MEDITERRANEE C 14008601400010000 TOTAL NANTES 14 0 0 86 0 14 0 0 0 10 0 0 0 NICE JET2.COM LTD S 70 0 2 61 16 17 6 0 0 17 28 40 102 TOTAL NICE 70 1 2 61 16 17 6 0 0 17 28 40 102 PARIS (CHARLES DE GAULLE) AIR MEDITERRANEE C 3 0 0 33 0 33 33 0 0 35 0 0 0 EASYJET AIRLINE COMPANY LTD S 588 0 0 78 11 6 4 1 0 12 74 13 564 FLYBE LTD S 728 0 2 86 6 4 3 1 0 11 86 11 687 TOTAL PARIS (CHARLES DE GAULLE) 1320 0 2 83 8 5 3 1 0 12 81 11 1255 TARBES-LOURDES INTERNATIONAL AIR MEDITERRANEE C 2 0 0 0 0 50 50 0 0 90 0 104 4 TOTAL TARBES-LOURDES INTERNATIONAL 2 0 0 0 0 50 50 0 0 90 20 86 5 TOTAL FRANCE 1459 6 4 81 9 6 4 1 0 12 76 14 1402

GERMANY BERLIN (SCHONEFELD) EASYJET AIRLINE COMPANY LTD S 590 0 0 84 12 3 1 0 0 8 78 11 574 TOTAL BERLIN (SCHONEFELD) 590 0 0 84 12 3 1 0 0 8 78 11 574 COLOGNE BONN WDL FLUGDIENST C 200100000004000 TOTAL COLOGNE BONN 200100000004000 FRANKFURT MAIN FLYBE LTD S 22 0 2 86 5 9 0 0 0 6 87 8 509 TOTAL FRANKFURT MAIN 222286590006878509 TOTAL GERMANY 615 4 2 84 12 3 1 0 0 8 82 10 1091

64 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: GLASGOW (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights GREECE ATHENS GERMANIA FLUGGESELLSCHAFT C 2 0 0 50 50 0 0 0 0 11 0 0 0 TOTAL ATHENS 310673300001110031 CORFU THOMAS COOK AIRLINES LTD C 77 0 0 45 14 17 19 3 1 52 67 27 73 THOMSON AIRWAYS LTD C 51 0 0 84 6 4 6 0 0 11 88 8 51 TOTAL CORFU 128 0 0 61 11 12 14 2 1 36 76 19 124 HERAKLION JET2.COM LTD S 46 0 0 80 9 7 0 2 2 21 0 0 0 THOMAS COOK AIRLINES LTD C 96 0 0 74 15 3 8 0 0 17 63 38 90 THOMSON AIRWAYS LTDC 520088462006732149 TOTAL HERAKLION 194 0 0 79 10 5 5 1 1 15 61 31 159 KOS THOMAS COOK AIRLINES LTD C 43 0 0 74 5 9 5 5 2 43 67 20 46 TOTAL KOS 43 0 0 74 5 9 5 5 2 43 67 20 46 RHODES JET2.COM LTD S 38 0 0 68 21 0 5 5 0 24 0 0 0 THOMAS COOK AIRLINES LTDC 480090640007554982 THOMSON AIRWAYS LTDC 500094240003604950 TOTAL RHODES 136 0 0 85 9 3 1 1 0 10 57 49 132 ZAKINTHOS THOMAS COOK AIRLINES LTD C 90 0 0 49 19 21 11 0 0 25 60 28 95 THOMSON AIRWAYS LTD C 30 0 0 77 3 13 7 0 0 14 45 31 51 TOTAL ZAKINTHOS 120 0 0 56 15 19 10 0 0 22 55 29 146 TOTAL GREECE 624 1 0 72 11 9 7 1 0 22 62 31 610

ICELAND KEFLAVIK ICELANDAIR S 300 0 0 87 7 2 2 1 0 11 78 23 398 TOTAL KEFLAVIK 300 3 2 87 7 2 2 1 0 11 78 23 398 TOTAL ICELAND 300 3 2 87 7 2 2 1 0 11 78 23 398

IRISH REPUBLIC CORK AER ARANN S 503 0 0 76 9 7 7 2 0 19 81 17 528 TOTAL CORK 503 0 0 76 9 7 7 2 0 19 81 17 528 DONEGAL LOGANAIR S 479 1 0 92 4 2 2 0 0 5 94 4 51 TOTAL DONEGAL 47910924220057518313 DUBLIN AER ARANN S 2884 0 0 89 5 3 3 0 0 7 92 5 2733 AER LINGUS S 2 0 0 50 50 0 0 0 0 12 100 3 2 CITY JET C 6 0 0 67 17 17 0 0 0 14 75 12 4 FLYBE LTD C 2 0 0 50 0 0 50 0 0 36 80 5 5 TOTAL DUBLIN 2896 0 0 89 5 3 3 0 0 7 92 5 2744 SHANNON EASTERN AIRWAYS C 200100000008000 TOTAL SHANNON 2001000000088315304 TOTAL IRISH REPUBLIC 3880 1 0 87 5 4 3 0 0 9 88 9 3891

ITALY BERGAMO THOMSON AIRWAYS LTDC 200100000002000

65 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: GLASGOW (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights TOTAL BERGAMO 200100000002000 MILAN (MALPENSA) ALITALIA (CAI) C 200100000002000 TOTAL MILAN (MALPENSA) 200100000002000 NAPLES THOMSON AIRWAYS LTD C 60 0 0 67 18 12 2 2 0 18 69 17 51 TOTAL NAPLES 60 0 0 67 18 12 2 2 0 18 73 15 59 ROME (FIUMICINO) JET2.COM LTD S 191 0 1 53 18 15 12 3 0 28 0 0 0 JET2.COM LTD C 200100000007000 TOTAL ROME (FIUMICINO) 193 0 1 53 18 15 12 3 0 28 0 0 0 TRIESTE (RONCHI DEI LEGIONARI) JET2.COM LTD C 4 0 0 50 25 0 25 0 0 24 100 2 2 TOTAL TRIESTE (RONCHI DEI LEGIONARI) 400502502500248075 TURIN THOMSON AIRWAYS LTDC 300090730006751028 TOTAL TURIN 300090730006751028 VENICE BA CITYFLYER LTD C 40 0 0 75 15 10 0 0 0 9 90 11 41 FLYBE LTD C 40 0 0 80 5 10 5 0 0 14 0 0 0 TOTAL VENICE 80 0 0 78 10 10 3 0 0 11 90 11 41 VERONA VILLAFRANCA THOMSON AIRWAYS LTD C 74 0 0 86 3 4 1 3 3 26 83 26 76 TOTAL VERONA VILLAFRANCA 74 0 0 86 3 4 1 3 3 26 83 26 76 TOTAL ITALY 445 0 1 68 13 11 6 2 0 22 80 17 210

LUXEMBOURG LUXEMBOURG JET2.COM LTD C 200100000000000 TOTAL LUXEMBOURG 200100000000000 TOTAL LUXEMBOURG 200100000000000

MALTA MALTA THOMAS COOK AIRLINES LTD C 64 0 0 81 6 5 8 0 0 16 69 17 58 TOTAL MALTA 64 1 0 81 6 5 8 0 0 16 69 17 58 TOTAL MALTA 64 1 0 81 6 5 8 0 0 16 69 17 58

MEXICO CANCUN THOMAS COOK AIRLINES LTD C 56 1 0 70 9 11 7 4 0 25 62 25 60 THOMSON AIRWAYS LTD C 55 1 0 71 13 9 7 0 0 14 76 31 62 TOTAL CANCUN 111 2 0 70 11 10 7 2 0 19 69 28 122 TOTAL MEXICO 111 3 0 70 11 10 7 2 0 19 69 28 123

NETHERLANDS AMSTERDAM EASYJET AIRLINE COMPANY LTD S 618 0 1 89 6 3 2 1 0 9 80 11 110 KLM S 1118 3 27 90 6 2 1 0 0 7 89 6 1685 KLM CITYHOPPER S 2103 10 0 87 8 3 2 0 0 7 90 7 1476 TOTAL AMSTERDAM 3840 14 28 88 7 3 2 0 0 7 89 7 3271 TOTAL NETHERLANDS 3841 14 28 88 7 3 2 0 0 7 89 7 3277

NORWAY 66 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: GLASGOW (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights STAVANGER EASTERN AIRWAYS S 297 2 7 77 6 9 8 0 0 16 69 12 90 TOTAL STAVANGER 297 2 7 77 6 9 8 0 0 16 69 12 90 TOTAL NORWAY 298 2 7 77 6 9 8 0 0 16 68 13 91

POLAND KRAKOW MONARCH AIRLINES C 2 0 0 50 0 50 0 0 0 16 0 0 0 TOTAL KRAKOW 2 0 0 50 0 50 0 0 0 16 50 14 2

TOTAL WARSAW 200100000009000 TOTAL POLAND 4 0 0 75 0 25 0 0 0 12 50 14 2

PORTUGAL(EXCLUDING MADEIRA) FARO EASYJET AIRLINE COMPANY LTD S 247 0 0 87 9 2 2 0 0 6 91 6 252 JET2.COM LTD S 246 0 0 82 11 4 2 1 0 12 89 15 230 THOMAS COOK AIRLINES LTD C 41 0 0 66 7 17 10 0 0 20 87 16 52 THOMSON AIRWAYS LTDC 600092702005872361 TOTAL FARO 59400849421099012595 LISBON JET2.COM LTD C 10 0 0 80 20 0 0 0 0 8 100 2 2 SATA C 200 0010000039000 THOMAS COOK AIRLINES LTDC 200100000003000 TOTAL LISBON 15 0 0 73 13 13 0 0 0 11 50 21 10 TOTAL PORTUGAL(EXCLUDING MADEIRA) 60900849420098912605

PORTUGAL(MADEIRA) FUNCHAL THOMAS COOK AIRLINES LTD C 52 0 0 81 13 2 4 0 0 10 75 23 53 THOMSON AIRWAYS LTDC 540089642006741750 TOTAL FUNCHAL 10600859330087520103 TOTAL PORTUGAL(MADEIRA) 10600859330087520103

REPUBLIC OF SERBIA BELGRADE BULGARIA AIR C 200100000006000 TOTAL BELGRADE 200100000006000 TOTAL REPUBLIC OF SERBIA 200100000006000

RUSSIA MOSCOW (SHEREMETYEVO) ARKHANGELSKIE VOZDUSHNYE L C 2 0 0 0 50 50 0 0 0 35 0 0 0 GAINJET AVIATION C 2 0 0 50 50 0 0 0 0 14 0 0 0 TOTAL MOSCOW (SHEREMETYEVO) 400 2550250 0 024000 TOTAL RUSSIA 400 2550250 0 024000

SPAIN ALICANTE BA CITYFLYER LTD C 40 0 0 83 15 3 0 0 0 9 89 6 38 EASYJET AIRLINE COMPANY LTD S 596 0 0 90 6 2 2 1 0 8 88 7 590 JET2.COM LTD S 275 0 1 67 14 12 6 0 1 22 48 30 273 THOMAS COOK AIRLINES LTD C 123 0 0 76 7 7 7 0 2 23 64 26 150 THOMSON AIRWAYS LTD C 134 0 0 90 6 2 1 0 0 6 81 24 121 67 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: GLASGOW (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights TOTAL ALICANTE 1168 0 1 83 8 5 3 0 1 13 75 17 1175 BARCELONA AIR EUROPA C 2 0 0 50 0 50 0 0 0 23 0 0 0 BA CITYFLYER LTD C 400088850007000 JET2.COM LTD S 187 0 2 43 17 22 16 3 0 37 0 0 0 JET2.COM LTD C 400752500007000 MONARCH AIRLINES C 2 0 0 50 50 0 0 0 0 13 0 0 0 THOMAS COOK AIRLINES LTDC 600830170009000 TOTAL BARCELONA 241 0 2 52 15 19 12 2 0 31 100 0 1 IBIZA BA CITYFLYER LTD C 48 0 0 88 8 4 0 0 0 7 88 5 50 EASYJET AIRLINE COMPANY LTD S 38 3 2 82 5 11 0 3 0 12 75 10 44 JET2.COM LTD S 76 0 0 43 25 18 11 0 3 37 0 0 0 THOMAS COOK AIRLINES LTD C 82 0 0 71 17 7 5 0 0 13 61 34 111 THOMSON AIRWAYS LTD C 102 0 0 90 5 5 0 0 0 4 55 36 99 TOTAL IBIZA 346 3 2 74 13 9 3 0 1 15 65 26 304 MADRID AIR NOSTRUM S 132 0 0 70 13 11 6 0 0 17 68 16 34 TOTAL MADRID 132 0 0 70 13 11 6 0 0 17 68 16 40 MAHON FLYBE LTD C 20 0 0 25 35 25 15 0 0 32 0 0 0 THOMAS COOK AIRLINES LTD C 83 0 0 82 5 10 4 0 0 11 81 9 84 THOMSON AIRWAYS LTD C 46 0 0 80 7 7 4 2 0 16 0 0 0 TOTAL MAHON 149 0 0 74 9 11 5 1 0 15 85 8 133 MALAGA BA CITYFLYER LTD C 92 0 0 82 11 7 1 0 0 8 71 16 91 EASYJET AIRLINE COMPANY LTD S 648 1 1 93 4 2 1 1 0 5 89 7 672 JET2.COM LTD S 222 2 0 73 12 4 7 1 2 26 0 0 0 THOMSON AIRWAYS LTD C 68 0 0 85 10 1 3 0 0 10 81 11 68 TOTAL MALAGA 1030 5 1 87 7 3 2 1 0 10 86 9 832 PALMA DE MALLORCA BA CITYFLYER LTD C 161 0 0 76 12 8 4 0 0 12 64 23 104 EASYJET AIRLINE COMPANY LTD S 158 0 0 83 8 4 6 0 0 9 82 7 124 JET2.COM LTD S 318 0 0 77 14 6 2 1 0 13 54 26 314 THOMAS COOK AIRLINES LTD C 230 0 0 71 10 13 6 0 0 17 61 36 271 THOMSON AIRWAYS LTD C 209 0 0 75 7 9 7 1 1 21 57 27 241 TOTAL PALMA DE MALLORCA 1076 2 0 76 11 8 5 0 0 15 61 27 1058 REUS BA CITYFLYER LTD C 410085770007000 THOMAS COOK AIRLINES LTD C 75 0 0 77 8 8 4 0 3 21 79 13 84 THOMSON AIRWAYS LTDC 520092044006811848 TOTAL REUS 168 0 0 84 5 7 3 0 1 13 83 13 173 VALENCIA FLYBE LTD C 2 0 0 50 0 50 0 0 0 28 0 0 0 SWIFTAIR C 2 0 0 0 0 0 50 50 0 123 0 0 0 TOTAL VALENCIA 4 0 0 25 0 25 25 25 0 75 100 0 2 ZARAGOZA THOMAS COOK BELGIUMC 220505000008000 TOTAL ZARAGOZA 220505000008000 TOTAL SPAIN 4316 12 6 79 9 7 4 1 0 14 73 18 3725

SPAIN(CANARY ISLANDS) ARRECIFE JET2.COM LTD S 104 0 0 70 17 6 6 0 1 24 0 0 0 68 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: GLASGOW (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights ARRECIFE THOMAS COOK AIRLINES LTD C 275 0 0 67 12 10 11 0 0 20 77 16 272 THOMSON AIRWAYS LTD C 104 0 0 93 3 2 2 0 0 6 78 24 103 TOTAL ARRECIFE 483 0 0 73 11 7 8 0 0 18 77 18 375 FUERTEVENTURA THOMAS COOK AIRLINES LTD C 152 1 0 65 14 9 11 1 0 23 66 18 166 THOMSON AIRWAYS LTD C 43 0 0 93 7 0 0 0 0 4 94 5 52 TOTAL FUERTEVENTURA 195 1 0 71 12 7 9 1 0 19 73 15 218 LAS PALMAS THOMAS COOK AIRLINES LTD C 117 0 0 73 14 3 6 5 0 24 70 21 129 THOMSON AIRWAYS LTD C 103 0 0 73 14 8 4 2 0 16 84 12 105 TOTAL LAS PALMAS 221 1 0 73 14 5 5 4 0 20 76 17 235 TENERIFE (SURREINA SOFIA) JET2.COM LTD S 284 0 0 71 14 11 4 1 0 16 59 22 173 THOMAS COOK AIRLINES LTD C 497 1 0 69 11 8 7 3 1 29 69 21 553 THOMSON AIRWAYS LTD C 217 0 0 86 4 5 4 0 1 14 85 9 246 TOTAL TENERIFE (SURREINA SOFIA) 1001 1 0 73 10 8 6 2 1 22 71 18 972 TOTAL SPAIN(CANARY ISLANDS) 1900 3 0 73 11 7 6 2 0 21 73 18 1800

SWEDEN HELSINGBORG-ANGELHOLM TITAN AIRWAYS LTD C 200100000000000 TOTAL HELSINGBORG-ANGELHOLM 2 0 0 100 0 0 0 0 0 0 0 0 0 MALMO FLYBE LTD C 2005000500035000 MALMO AVIATION C 2 0 0 0 0 50 50 0 0 72 100 3 2 TOTAL MALMO 4 0 0 25 0 25 50 0 0 53 100 1 4 TOTAL SWEDEN 6 5 0 50 0 17 33 0 0 35 100 1 4

SWITZERLAND GENEVA EASYJET AIRLINE COMPANY LTD S 108 1 0 88 9 3 0 0 0 6 85 6 136 JET2.COM LTD S 60 0 0 67 13 10 7 2 2 28 63 12 8 THOMSON AIRWAYS LTD C 27 0 0 85 4 0 4 7 0 27 65 64 34 TOTAL GENEVA 195 1 0 81 10 5 3 2 1 16 80 18 178 TOTAL SWITZERLAND 195 2 0 81 10 5 3 2 1 16 80 18 183

TUNISIA ENFIDHA THOMAS COOK AIRLINES LTD C 148 0 0 74 7 8 10 0 0 18 75 36 65 TOTAL ENFIDHA 148 0 0 74 7 8 10 0 0 18 75 36 65 TOTAL TUNISIA 148 0 0 74 7 8 10 0 0 18 74 36 104

TURKEY ANTALYA FREEBIRD AIRLINES C 7 0 0 71 29 0 0 0 0 10 0 0 0 PEGASUS AIRLINES C 10 0 0 60 0 20 20 0 0 30 0 0 0 THOMAS COOK AIRLINES LTD C 244 1 0 64 10 11 8 6 2 38 70 29 299 THOMSON AIRWAYS LTD C 47 0 0 64 6 11 19 0 0 28 67 23 49 TOTAL ANTALYA 309 1 0 63 10 11 10 5 1 36 70 28 348 BODRUM (MILAS) THOMAS COOK AIRLINES LTD C 73 0 0 58 11 15 16 0 0 27 58 28 86 THOMSON AIRWAYS LTD C 51 0 0 86 4 4 6 0 0 10 76 27 51 TOTAL BODRUM (MILAS) 124 0 0 69 8 10 12 0 0 20 69 30 186 69 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: GLASGOW (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights DALAMAN FREEBIRD AIRLINES C 131085880009000 JET2.COM LTD S 122 0 2 66 21 9 2 2 0 19 57 25 90 ONUR AIR C 25 0 0 68 8 8 8 8 0 32 45 33 110 PEGASUS AIRLINES C 2 0 0 50 0 50 0 0 0 20 0 0 0 THOMAS COOK AIRLINES LTD C 305 1 0 71 11 8 7 1 2 30 72 21 383 THOMSON AIRWAYS LTD C 101 0 0 86 5 5 4 0 0 9 79 15 110 TOTAL DALAMAN 569 2 2 73 12 8 5 1 1 23 67 22 693 TOTAL TURKEY 1002 3 2 70 11 9 7 2 1 27 68 25 1232

UNITED ARAB EMIRATES DUBAI EMIRATES S 1162 0 0 71 18 8 3 0 0 14 48 24 727 TOTAL DUBAI 1162 0 0 71 18 8 3 0 0 14 48 24 727 TOTAL UNITED ARAB EMIRATES 1162 0 0 71 18 8 3 0 0 14 48 24 727

UNITED KINGDOM BARRA LOGANAIR S 807 3 0 85 7 4 4 0 0 10 79 14 774 TOTAL BARRA 807 3 0 85 7 4 4 0 0 10 79 14 774 BELFAST CITY (GEORGE BEST) EASTERN AIRWAYS C 20010000000710002 FLYBE LTD S 2528 1 40 87 5 4 3 0 0 8 88 7 2442 TOTAL BELFAST CITY (GEORGE BEST) 2530 2 40 87 5 4 3 0 0 8 88 7 2445 BELFAST INTERNATIONAL EASYJET AIRLINE COMPANY LTD S 2422 2 0 93 2 2 2 0 0 4 92 4 2351 TOTAL BELFAST INTERNATIONAL 2423 3 0 93 2 2 2 0 0 4 92 4 2353 BENBECULA LOGANAIR S 1115 0 0 84 7 4 5 1 0 12 87 8 1128 TOTAL BENBECULA 1115 0 0 84 7 4 5 1 0 12 87 8 1128 BIRMINGHAM FLYBE LTD C 2 0 0 50 0 50 0 0 0 18 0 0 0 FLYBE LTD S 3765 0 43 86 7 4 3 0 0 9 85 10 3771 MONARCH AIRLINES C 20050000500158000 TOTAL BIRMINGHAM 3771 2 43 86 7 4 3 0 0 9 85 10 3773 BRISTOL EASYJET AIRLINE COMPANY LTD S 1951 0 2 93 3 2 2 0 0 6 88 7 1878 TOTAL BRISTOL 1952 0 2 93 3 2 2 0 0 6 88 7 1881 CAMPBELTOWN LOGANAIR S 964 0 0 91 2 3 4 0 0 6 89 8 941 TOTAL CAMPBELTOWN 9640091234006898941 CARDIFF WALES FLYBE LTD S 293 0 8 80 8 3 5 4 0 20 82 18 413 TOTAL CARDIFF WALES 293 0 8 80 8 3 5 4 0 20 82 21 416 EAST MIDLANDS INTERNATIONAL BMIBABY LTD S 552 0 4 87 8 3 3 0 0 7 87 8 1237 FLYBE LTD S 546 0 0 86 7 4 3 0 0 9 0 0 0 TOTAL EAST MIDLANDS INTERNATIONAL 1099 2 4 86 7 3 3 0 0 8 87 8 1237 EDINBURGH FLYBE LTD S 3536733000014000 LOGANAIR S 2201000000012000 TOTAL EDINBURGH 6 14 4 83 17 0 0 0 0 11 67 15 3 EXETER FLYBE LTD S 562 4 14 80 11 4 4 0 0 12 86 10 603 TOTAL EXETER 562 4 14 80 11 4 4 0 0 12 86 10 603 70 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: GLASGOW (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights GATWICK BRITISH AIRWAYS PLC S 2783 0 12 76 12 8 4 0 0 12 81 10 2798 EASYJET AIRLINE COMPANY LTD S 2393 2 6 80 10 6 3 1 0 11 80 11 2076 MONARCH AIRLINES C 20050000500122000 TOTAL GATWICK 5179 8 18 78 11 7 4 0 0 12 81 10 4926 HEATHROW BRITISH AIRWAYS PLC S 6515 5 4 76 10 8 5 0 0 13 80 11 5457 MONARCH AIRLINES C 200 0500500098000 TOTAL HEATHROW 6517 7 4 76 10 8 5 0 0 13 80 11 6497 ISLAY LOGANAIR S 1224 3 0 88 5 2 4 1 0 9 92 6 1255 TOTAL ISLAY 1224 3 0 88 5 2 4 1 0 9 92 6 1255 ISLE OF MAN LOGANAIR S 615 0 0 89 4 3 3 1 0 9 87 8 587 TOTAL ISLE OF MAN 6150089433109878587 JERSEY EASYJET AIRLINE COMPANY LTD S 212 0 0 91 2 4 2 0 0 7 92 9 99 FLYBE LTD S 44 0 1 64 14 5 9 5 5 44 64 20 86 TOTAL JERSEY 256 0 1 86 4 4 4 1 1 13 79 14 185 KIRKWALL LOGANAIR S 727 1 5 85 6 4 4 1 0 10 89 9 723 TOTAL KIRKWALL 727 1 5 85 6 4 4 1 0 10 89 9 723 LEEDS BRADFORD BMI REGIONAL S 286 0 0 95 2 2 1 0 0 3 92 5 931 FLYBE LTD S 18 1 2 89 0 11 0 0 0 9 0 0 0 LOGANAIR S 627 2 0 83 8 5 4 0 0 11 0 0 0 TOTAL LEEDS BRADFORD 9314387643009925931 LONDON CITY BA CITYFLYER LTD S 2712 0 0 89 5 3 2 0 0 6 89 8 2373 TOTAL LONDON CITY 2712 0 0 89 5 3 2 0 0 6 89 8 2373 LUTON EASYJET AIRLINE COMPANY LTD S 2234 3 2 89 5 3 2 0 0 7 86 8 2286 JET2.COM LTD C 2005050000012000 TOTAL LUTON 2236 6 2 89 5 3 2 0 0 7 86 8 2287 MANCHESTER FLYBE LTD S 1426 0 37 83 7 5 5 0 0 11 84 11 1430 JET2.COM LTD C 2 0 0 0 50 0 50 0 0 44 0 0 0 TOTAL MANCHESTER 1428 4 37 83 7 5 5 0 0 11 84 11 1438 NEWQUAY LOGANAIR S 172 0 0 83 9 4 3 1 0 12 0 0 0 TOTAL NEWQUAY 172 0 0 83 9 4 3 1 0 12 83 21 41 SOUTHAMPTON FLYBE LTD S 3237 1 45 83 9 5 4 0 0 11 83 11 2649 TOTAL SOUTHAMPTON 3238 1 45 83 9 5 4 0 0 11 83 11 2650 STANSTED EASYJET AIRLINE COMPANY LTD S 2586 0 0 93 4 2 1 0 0 4 91 6 2809 TOTAL STANSTED 2586 2 0 93 4 2 1 0 0 4 91 6 2809 STORNOWAY LOGANAIR S 2312 1 4 89 6 3 3 0 0 7 89 7 2170 TOTAL STORNOWAY 2312 1 4 89 6 3 3 0 0 7 89 7 2170 SUMBURGH LOGANAIR S 732 0 6 84 7 5 4 1 0 11 87 8 749 TOTAL SUMBURGH 732 0 6 84 7 5 4 1 0 11 87 8 749 TIREE LOGANAIR S 622 1 0 84 3 5 6 2 0 16 78 19 619 TOTAL TIREE 622 1 0 84 3 5 6 2 0 16 78 19 619 71 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: GLASGOW (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

USA LAS VEGAS THOMAS COOK AIRLINES LTD C 6 0 0 50 17 0 33 0 0 30 50 38 8 TOTAL LAS VEGAS 6 0 0 50 17 0 33 0 0 30 50 38 8 NEW YORK (NEWARK) CONTINENTAL AIRLINES S 103 0 0 91 6 3 0 0 0 4 78 16 688 JET2.COM LTD C 20050005000730202 UNITED AIRLINES C 200100000005000 UNITED AIRLINES S 556 0 2 65 11 10 12 3 0 25 0 0 0 TOTAL NEW YORK (NEWARK) 663 0 2 69 10 9 10 2 0 22 77 16 690 ORLANDO VIRGIN ATLANTIC AIRWAYS LTD S 119 0 1 83 3 7 7 0 0 12 83 13 107 TOTAL ORLANDO 119 0 1 83 3 7 7 0 0 12 83 13 107 PHILADELPHIA INTERNATIONAL US AIRWAYS S 292 0 0 83 7 6 3 1 0 17 78 15 328 TOTAL PHILADELPHIA INTERNATIONAL 292 0 0 83 7 6 3 1 0 17 78 15 328 SANFORD MONARCH AIRLINES C 120067888803350216 THOMAS COOK AIRLINES LTD C 100 1 0 62 12 8 14 3 1 41 63 34 159 THOMSON AIRWAYS LTDC 540081792009781551 TOTAL SANFORD 166 1 0 69 10 8 10 2 1 30 66 29 216 TOTAL USA 1246 5 4 73 9 8 8 2 0 21 76 18 1349 TOTAL GLASGOW 71636 160 297 83 8 5 4 1 0 11 83 11 69507

72 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: HEATHROW (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights ALGERIA ALGIERS AIR ALGERIE S 488 0 0 55 18 15 11 2 0 28 41 42 481 BRITISH AIRWAYS PLC S 164 0 0 91 4 2 2 0 0 5 84 7 722 TOTAL ALGIERS 652 1 0 64 14 11 9 1 0 22 67 21 1203 TOTAL ALGERIA 652 1 0 64 14 11 9 1 0 22 67 21 1203

ANGOLA LUANDA BRITISH AIRWAYS PLC S 205 1 0 70 18 7 4 0 0 14 80 16 201 TOTAL LUANDA 205 1 0 70 18 7 4 0 0 14 80 16 201 TOTAL ANGOLA 205 1 0 70 18 7 4 0 0 14 80 16 201

ARGENTINA BUENOS AIRES BRITISH AIRWAYS PLC S 728 0 2 84 9 4 2 0 1 15 80 14 705 TOTAL BUENOS AIRES 728 0 2 84 9 4 2 0 1 15 80 14 705 TOTAL ARGENTINA 728 0 2 84 9 4 2 0 1 15 80 14 705

ARMENIA YEREVAN ARMAVIA AVIACOMPANY LLC C 2 0 0 0 0 0 50 50 0 196 0 0 0 TOTAL YEREVAN 2 0 1 0 0 0 50 50 0 196 78 12 203 TOTAL ARMENIA 2 0 1 0 0 0 50 50 0 196 78 12 203

AUSTRALIA MELBOURNE QANTAS S 877 6 12 79 8 6 5 1 1 19 80 18 1406 TOTAL MELBOURNE 878 6 12 79 8 6 5 1 1 19 80 18 1406 SYDNEY BRITISH AIRWAYS PLC S 844 4 12 67 16 11 6 0 0 19 76 14 1433 QANTAS S 891 0 2 67 15 10 5 2 1 31 65 25 1390 VIRGIN ATLANTIC AIRWAYS LTD S 731 0 1 83 8 5 4 0 0 12 86 6 730 TOTAL SYDNEY 2467 4 15 72 13 8 5 1 1 21 74 17 3553 TOTAL AUSTRALIA 3345 10 27 74 12 8 5 1 1 21 76 17 4959

AUSTRIA VIENNA AUSTRIAN AIRLINES S 1285 0 0 73 14 9 4 0 0 13 74 12 2188 AUSTRIAN ARROWS S 1460 0 0 72 16 8 4 0 0 13 0 0 0 BMI BRITISH MIDLAND S 448 0 0 86 7 5 2 0 0 8 80 9 1459 BRITISH AIRWAYS PLC S 3144 0 0 83 9 5 3 0 0 9 85 8 2902 TOTAL VIENNA 6337 1 0 79 12 6 3 0 0 11 80 9 6549 TOTAL AUSTRIA 6337 1 0 79 12 6 3 0 0 11 80 9 6549

AZERBAIJAN BAKU (HEYDER ALIYEV INT'L) AZERBAIJAN AIRLINES (AZAL) S 383 0 3 80 10 7 2 1 0 10 83 7 310 BMI BRITISH MIDLAND S 69 1 1 68 9 16 6 0 1 23 79 11 265 BRITISH AIRWAYS PLC S 108 0 2 79 8 3 7 1 2 26 0 0 0 TOTAL BAKU (HEYDER ALIYEV INT'L) 560 1 6 78 10 7 4 1 1 15 81 9 575 TOTAL AZERBAIJAN 560 1 6 78 10 7 4 1 1 15 81 9 575

73 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: HEATHROW (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights BAHRAIN BAHRAIN GULF AIR S 1421 0 1 83 11 4 1 0 0 9 80 11 1459 TOTAL BAHRAIN 1421 0 1 83 11 4 1 0 0 9 80 11 1482 TOTAL BAHRAIN 1421 0 1 83 11 4 1 0 0 9 80 11 1482

BANGLADESH DHAKHA BIMAN BANGLADESH AIRLINES S 294 0 10 33 11 20 31 5 1 62 52 59 469 TOTAL DHAKHA 294 0 10 33 11 20 31 5 1 62 52 59 469 TOTAL BANGLADESH 294 0 10 33 11 20 31 5 1 62 52 59 469

BELGIUM BRUSSELS BRITISH AIRWAYS PLC S 4188 0 0 80 10 7 4 0 0 11 82 9 4041 BRUSSELS AIRLINES S 2735 0 2 83 8 5 4 0 0 9 79 10 2576 TOTAL BRUSSELS 6923 0 2 81 9 6 4 0 0 10 81 9 6618 TOTAL BELGIUM 6923 1 2 81 9 6 4 0 0 10 81 9 6618

BRAZIL RIO DE JANEIRO (GALEAO) BRITISH AIRWAYS PLC S 621 0 2 67 18 9 6 0 1 23 65 15 367 TAM LINHAS AEREAS S 312 2 2 75 11 10 4 0 0 13 77 11 394 TOTAL RIO DE JANEIRO (GALEAO) 933 2 4 69 16 9 5 0 1 20 71 13 761 SAO PAULO (GUARULHOS) BRITISH AIRWAYS PLC S 727 1 2 75 11 9 4 0 1 23 72 14 560 TAM LINHAS AEREAS S 731 1 6 81 9 7 2 0 0 10 77 11 729 TOTAL SAO PAULO (GUARULHOS) 1458 2 8 78 10 8 3 0 1 17 75 12 1289 TOTAL BRAZIL 2391 4 12 75 12 8 4 0 1 18 74 13 2050

BRUNEI BANDAR SERI BEGAWAN ROYAL BRUNEI AIRLINES S 729 1 2 64 17 13 6 1 0 18 71 15 729 TOTAL BANDAR SERI BEGAWAN 729 1 2 64 17 13 6 1 0 18 71 15 729 TOTAL BRUNEI 729 1 2 64 17 13 6 1 0 18 71 15 729

BULGARIA SOFIA BRITISH AIRWAYS PLC S 725 0 1 86 7 5 2 0 0 8 90 5 783 BULGARIA AIR S 588 0 0 60 19 15 7 0 0 18 67 17 556 TOTAL SOFIA 1313 0 1 74 12 9 4 0 0 13 81 10 1339 TOTAL BULGARIA 1314 0 1 74 12 9 4 0 0 13 81 10 1339

CANADA CALGARY AIR CANADA S 722 0 0 69 14 10 6 1 0 19 66 22 720 BRITISH AIRWAYS PLC S 713 0 0 78 9 6 6 0 1 21 80 14 727 TOTAL CALGARY 1435 0 0 73 12 8 6 1 1 20 73 18 1447 EDMONTON AIR CANADA S 565 1 2 71 13 9 5 1 1 24 72 20 574 TOTAL EDMONTON 565 1 2 71 13 9 5 1 1 24 72 20 574 HALIFAX INT AIR CANADA S 555 2 1 71 12 10 6 1 0 19 72 18 552

74 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: HEATHROW (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights TOTAL HALIFAX INT 555 2 1 71 12 10 6 1 0 19 72 18 552 MONTREAL (DORVAL) AIR CANADA S 732 0 0 67 14 12 5 1 1 21 63 24 977 BRITISH AIRWAYS PLC S 729 1 1 58 19 13 8 1 0 25 66 17 730 TOTAL MONTREAL (DORVAL) 1461 1 1 63 16 13 7 1 0 23 64 21 1707 OTTAWA INTERNATIONAL AIR CANADA S 678 0 0 66 16 12 5 0 0 19 72 15 693 TOTAL OTTAWA INTERNATIONAL 678 0 0 66 16 12 5 0 0 19 72 15 693 ST JOHNS AIR CANADA S 310 0 2 72 11 10 5 1 1 22 69 20 242 TOTAL ST JOHNS 310 0 2 72 11 10 5 1 1 22 69 20 242 TORONTO AIR CANADA S 3080 2 4 62 16 11 8 2 1 27 68 21 2833 BRITISH AIRWAYS PLC S 1456 3 2 61 18 14 6 1 0 20 63 19 1455 TOTAL TORONTO 4536 6 6 62 17 12 7 1 1 25 67 20 4362 VANCOUVER AIR CANADA S 730 0 0 61 15 14 8 1 1 27 62 20 730 BRITISH AIRWAYS PLC S 950 0 0 70 13 10 5 1 0 20 66 21 946 VIRGIN ATLANTIC AIRWAYS LTD S 173 0 0 91 4 3 2 0 0 5 0 0 0 TOTAL VANCOUVER 1854 0 0 68 13 11 6 1 0 21 64 20 1676 TOTAL CANADA 11394 10 12 66 15 11 6 1 1 23 68 20 11253

CAYMAN ISLANDS GRAND CAYMAN BRITISH AIRWAYS PLC S 415 0 1 75 10 7 6 0 1 19 77 20 416 TOTAL GRAND CAYMAN 415 0 1 75 10 7 6 0 1 19 77 20 416 TOTAL CAYMAN ISLANDS 415 0 1 75 10 7 6 0 1 19 77 20 416

CHINA BEIJING AIR CHINA S 726 0 2 76 12 8 3 1 0 12 82 13 730 BRITISH AIRWAYS PLC S 682 0 0 61 17 12 8 2 0 25 69 18 679 TOTAL BEIJING 1408 0 2 69 14 10 5 1 0 18 76 16 1409 GUANGZHOU BAIYUN INTERNATIONA CHINA SOUTHERN S 228 0 3 72 10 14 4 0 0 13 0 0 0 TOTAL GUANGZHOU BAIYUN INTERNATIONAL 228 0 3 72 10 14 4 0 0 13 0 0 0 SHANGHAI (PU DONG) BRITISH AIRWAYS PLC S 623 0 0 65 15 13 6 1 0 19 67 20 610 CHINA EASTERN AIRLINES S 418 0 2 83 9 6 1 0 0 8 80 12 418 VIRGIN ATLANTIC AIRWAYS LTD S 689 1 9 85 8 5 1 0 0 9 78 17 717 TOTAL SHANGHAI (PU DONG) 1730 1 11 77 11 8 3 0 0 12 75 17 1745 TOTAL CHINA 3366 1 16 73 12 9 4 1 0 15 75 16 3154

CROATIA SPLIT CROATIA AIRLINES S 62 0 1 61 24 10 3 2 0 18 44 22 62 TOTAL SPLIT 62 0 1 61 24 10 3 2 0 18 44 22 62 ZAGREB BRITISH AIRWAYS PLC S 44 0 0 57 16 20 5 2 0 24 0 0 0 CROATIA AIRLINES S 868 0 1 65 17 11 6 0 0 17 63 17 867 TOTAL ZAGREB 912 0 1 65 17 12 6 1 0 17 63 17 867 TOTAL CROATIA 974 0 2 65 17 11 6 1 0 17 62 18 929

75 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: HEATHROW (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights CYPRUS LARNACA AEGEAN AIRLINES S 692 0 0 64 19 12 5 0 0 18 63 16 559 BRITISH AIRWAYS PLC S 727 0 2 77 13 5 4 1 0 14 73 19 726 CYPRUS AIRWAYS S 1429 0 2 66 19 12 2 0 0 15 66 17 1638 TOTAL LARNACA 2848 0 4 68 18 10 3 0 0 15 67 17 2925 TOTAL CYPRUS 2848 0 4 68 18 10 3 0 0 15 67 17 2925

CZECH REPUBLIC PRAGUE BRITISH AIRWAYS PLC S 3551 0 0 82 8 6 4 0 0 10 85 8 2850 TOTAL PRAGUE 3551 0 0 82 8 6 4 0 0 10 85 8 2850 TOTAL CZECH REPUBLIC 3551 0 0 82 8 6 4 0 0 10 85 8 2850

DENMARK COPENHAGEN BRITISH AIRWAYS PLC S 4103 0 0 82 8 6 4 0 0 11 86 7 3908 SAS S 3798 1 4 82 9 5 3 0 0 9 79 10 3890 TOTAL COPENHAGEN 7901 1 4 82 9 6 3 0 0 10 83 9 7798 TOTAL DENMARK 7901 2 4 82 9 6 3 0 0 10 83 9 7798

EGYPT CAIRO BMI BRITISH MIDLAND S 496 0 0 61 19 12 6 0 0 20 61 19 726 BRITISH AIRWAYS PLC S 667 1 1 78 13 4 4 0 0 14 76 16 707 EGYPT AIR S 1205 0 0 51 24 18 6 0 0 22 53 24 1155 TOTAL CAIRO 2368 1 1 61 20 13 6 0 0 19 62 20 2588 LUXOR EGYPT AIR S 106 0 0 61 16 19 4 0 0 16 64 27 84 TOTAL LUXOR 106 0 0 61 16 19 4 0 0 16 64 27 84 SHARM EL SHEIKH (OPHIRA) EGYPT AIR S 239 4 8 87 7 4 2 0 0 6 84 7 102 TOTAL SHARM EL SHEIKH (OPHIRA) 2394887742006847102 TOTAL EGYPT 2713 5 9 63 19 12 5 0 0 18 63 20 2774

ETHIOPIA ADDIS ABABA BMI BRITISH MIDLAND S 175 1 1 58 17 16 9 1 0 21 61 20 288 ETHIOPIAN AIRLINES S 614 0 1 75 12 8 4 1 0 15 68 18 624 TOTAL ADDIS ABABA 789 1 2 71 13 10 5 1 0 16 66 19 912 TOTAL ETHIOPIA 789 1 2 71 13 10 5 1 0 16 66 19 912

FINLAND HELSINKI BRITISH AIRWAYS PLC S 1453 0 1 73 12 11 4 0 0 14 79 11 1385 FINNAIR S 2904 0 2 80 11 6 3 0 0 9 79 10 2893 TOTAL HELSINKI 4357 0 3 78 11 8 3 0 0 11 79 10 5396 ROVANIEMI MONARCH AIRLINES C 2 0 0 50 0 50 0 0 0 27 0 0 0 TOTAL ROVANIEMI 2005005000027000 TOTAL FINLAND 4359 0 3 78 11 8 3 0 0 11 79 10 5396

76 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: HEATHROW (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights FRANCE BASTIA BRITISH AIRWAYS PLC C 37 0 0 86 11 3 0 0 0 4 77 19 39 TOTAL BASTIA 37 0 0 86 11 3 0 0 0 4 77 19 39 GRENOBLE BRITISH AIRWAYS PLC C 5 0 0 60 0 20 20 0 0 20 0 0 0 TOTAL GRENOBLE 50060020200020000 LYON BRITISH AIRWAYS PLC S 2202 1 0 77 10 7 5 0 0 12 84 8 2167 TOTAL LYON 2202 1 0 77 10 7 5 0 0 12 84 8 2167 MARSEILLE BRITISH AIRWAYS PLC S 384 0 0 85 8 4 3 0 0 8 0 0 0 TOTAL MARSEILLE 3840085843008000 NICE BMI BRITISH MIDLAND S 520 0 0 83 9 5 3 0 0 8 85 9 346 BRITISH AIRWAYS PLC S 5006 0 1 77 11 7 4 0 0 12 81 9 4614 BRITISH AIRWAYS PLC C 4 0 0 100 0 0 0 0 0 1 75 6 4 TOTAL NICE 5530 6 1 78 11 7 4 0 0 12 81 9 4968 PARIS (CHARLES DE GAULLE) AIR FRANCE S 5262 3 6 78 13 7 2 0 0 10 76 11 5699 AIRLINAIR C 2005005000018000 BRITISH AIRWAYS PLC S 4960 0 1 80 9 7 4 0 0 11 82 9 5548 TOTAL PARIS (CHARLES DE GAULLE) 10224 7 7 79 11 7 3 0 0 10 79 10 11247 PARIS (ORLY) BRITISH AIRWAYS PLC S 2771 0 0 80 9 6 4 0 0 11 83 8 1915 TOTAL PARIS (ORLY) 2771 0 0 80 9 6 4 0 0 11 83 8 1915 TOULOUSE (BLAGNAC) BRITISH AIRWAYS PLC S 2198 0 2 82 7 5 4 1 0 11 85 8 2168 TOTAL TOULOUSE (BLAGNAC) 2198 1 2 82 7 5 4 1 0 11 85 8 2168 TOTAL FRANCE 23351 18 10 79 10 7 4 0 0 11 81 9 22542

GEORGIA TBILISI BMI BRITISH MIDLAND S 310 0 1 76 15 6 2 0 0 10 81 10 372 BRITISH AIRWAYS PLC S 50 0 0 78 10 6 4 2 0 13 0 0 0 TOTAL TBILISI 360 0 1 77 15 6 2 0 0 10 81 10 372 TOTAL GEORGIA 360 0 1 77 15 6 2 0 0 10 81 10 372

GERMANY BERLIN (TEGEL) BRITISH AIRWAYS PLC S 3938 0 1 80 9 7 4 0 0 11 84 8 3912 LUFTHANSA S 2206 0 6 71 12 10 6 0 0 15 62 19 214 TOTAL BERLIN (TEGEL) 6144 0 7 77 10 8 5 0 0 12 82 9 7037 COLOGNE BONN GERMANWINGS S 1554 1 0 84 9 5 2 0 0 9 0 0 0 LUFTHANSA S 459 0 2 87 8 3 2 0 0 6 79 12 2076 TOTAL COLOGNE BONN 2013 1 2 84 8 5 2 0 0 8 79 12 2076 DRESDEN LUFTHANSA S 158 0 1 59 18 10 12 0 0 23 59 16 718 TOTAL DRESDEN 158 0 1 59 18 10 12 0 0 23 59 16 718 DUSSELDORF BRITISH AIRWAYS PLC S 4054 0 2 81 8 6 4 0 0 10 84 8 3935 CONTACTAIR FLUGDIENST S 6 0 0 33 33 33 0 0 0 24 73 16 60 LUFTHANSA S 3250 0 6 78 11 7 3 0 0 11 80 10 3415

77 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: HEATHROW (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights TOTAL DUSSELDORF 7310 0 8 80 10 7 4 0 0 10 82 9 7410 FRANKFURT MAIN BRITISH AIRWAYS PLC S 4789 0 3 74 13 9 5 0 0 13 75 12 4822 LUFTHANSA S 8309 4 4 74 14 8 4 0 0 12 68 15 7783 TOTAL FRANKFURT MAIN 13100 8 7 74 14 8 4 0 0 13 71 14 12605 FRIEDRICHSHAFEN BRITISH AIRWAYS PLC C 2 0 0 0 50 50 0 0 0 41 0 0 0 TOTAL FRIEDRICHSHAFEN 2 0 0 0 50 50 0 0 0 41 0 0 0 HAMBURG BRITISH AIRWAYS PLC S 3414 0 2 83 9 5 3 0 0 9 88 7 2936 LUFTHANSA S 2158 0 5 82 9 5 4 0 0 9 86 7 2359 TOTAL HAMBURG 5572 0 7 83 9 5 3 0 0 9 87 7 5296 HANOVER BMI BRITISH MIDLAND S 762 0 1 86 7 4 2 0 0 7 82 9 1914 BRITISH AIRWAYS PLC S 1236 0 1 83 9 5 3 0 0 9 0 0 0 TOTAL HANOVER 1998 1 2 84 8 5 3 0 0 9 82 9 1914 MUNICH BRITISH AIRWAYS PLC S 4155 0 0 80 8 7 4 0 0 11 83 8 4591 LUFTHANSA S 5648 0 3 78 11 7 4 0 0 11 71 13 5124 TOTAL MUNICH 9804 1 3 79 10 7 4 0 0 11 76 11 9715 STUTTGART BRITISH AIRWAYS PLC S 1447 0 1 83 8 5 4 0 0 9 86 8 1609 CONTACTAIR FLUGDIENST S 278 0 0 86 7 5 1 0 0 7 84 9 1854 GERMANWINGS S 1761 0 0 82 9 5 3 0 0 9 0 0 0 TOTAL STUTTGART 3486 0 1 83 9 5 3 0 0 9 85 8 3676 TOTAL GERMANY 49587 12 38 78 11 7 4 0 0 11 78 11 50447

GHANA ACCRA BRITISH AIRWAYS PLC S 730 0 1 61 18 14 5 0 1 23 65 19 730 VIRGIN ATLANTIC AIRWAYS LTD S 467 0 2 77 17 3 2 0 0 11 77 13 339 TOTAL ACCRA 1197 0 3 68 18 10 4 0 1 18 69 17 1069 TOTAL GHANA 1197 0 3 68 18 10 4 0 1 18 69 17 1069

GIBRALTAR GIBRALTAR BRITISH AIRWAYS PLC S 762 0 0 82 9 4 2 2 0 12 83 12 718 TOTAL GIBRALTAR 762 1 0 82 9 4 2 2 0 12 83 12 718 TOTAL GIBRALTAR 762 1 0 82 9 4 2 2 0 12 83 12 718

GREECE ATHENS AEGEAN AIRLINES S 2450 0 0 81 11 6 2 0 0 8 72 13 2395 BRITISH AIRWAYS PLC S 2521 0 0 79 10 6 4 0 0 12 79 12 2482 BRITISH AIRWAYS PLC C 10 0 0 90 10 0 0 0 0 6 100 5 4 TOTAL ATHENS 4981 3 0 80 11 6 3 0 0 10 77 12 5295 RHODES BRITISH AIRWAYS PLC C 65 0 0 85 6 3 6 0 0 10 0 0 0 TOTAL RHODES 6500856360010000 TOTAL GREECE 5046 3 0 80 11 6 3 0 0 10 77 12 5390

HONG KONG HONG KONG (CHEK LAP KOK) BRITISH AIRWAYS PLC S 1591 0 5 76 12 7 4 1 1 19 84 17 1459 78 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: HEATHROW (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights HONG KONG (CHEK LAP KOK) CATHAY PACIFIC AIRWAYS S 2829 2 17 77 11 7 3 1 0 15 86 8 2911 TOTAL HONG KONG (CHEK LAP KOK) 4421 2 22 77 12 7 3 1 0 16 85 11 4371 TOTAL HONG KONG 4421 2 22 77 12 7 3 1 0 16 85 11 4371

HUNGARY BUDAPEST BRITISH AIRWAYS PLC S 2166 0 0 74 12 8 5 0 0 14 85 7 2158 TOTAL BUDAPEST 2166 0 0 74 12 8 5 0 0 14 85 7 2158 TOTAL HUNGARY 2166 0 0 74 12 8 5 0 0 14 85 7 2158

ICELAND KEFLAVIK ICELANDAIR S 1450 0 1 76 14 6 3 0 0 11 64 17 1416 TOTAL KEFLAVIK 1450 0 1 76 14 6 3 0 0 11 64 17 1416 TOTAL ICELAND 1450 0 1 76 14 6 3 0 0 11 64 17 1416

INDIA AMRITSAR AIR INDIA S 481 2 6 84 5 7 4 0 0 9 72 20 532 BMI BRITISH MIDLAND S 250 2 4 69 14 8 7 1 2 29 35 55 69 TOTAL AMRITSAR 731 4 10 79 8 7 5 0 1 16 68 24 601 BANGALORE (BENGALURU) BRITISH AIRWAYS PLC S 723 1 0 75 11 7 7 1 0 16 79 14 729 TOTAL BANGALORE (BENGALURU) 723 1 0 75 11 7 7 1 0 16 79 14 729 CHENNAI BRITISH AIRWAYS PLC S 524 0 0 70 16 9 4 0 0 20 74 16 522 TOTAL CHENNAI 524 0 0 70 16 9 4 0 0 20 74 16 522 DELHI AIR INDIA S 368 1 3 67 13 12 7 1 1 23 66 15 834 BRITISH AIRWAYS PLC S 1453 1 5 62 19 12 6 1 0 22 70 16 1460 JET AIRWAYS S 732 0 0 77 11 7 5 0 0 11 60 22 729 KINGFISHER AIRLINES S 199 0 1 85 9 3 4 0 0 8 92 4 729 VIRGIN ATLANTIC AIRWAYS LTD S 730 0 1 70 15 10 3 1 1 21 65 16 718 TOTAL DELHI 3482 2 10 69 15 10 5 1 0 19 70 15 4470 HYDERABAD ( RAJIV GHANDI ) BRITISH AIRWAYS PLC S 522 0 0 71 16 7 5 1 1 17 76 17 520 TOTAL HYDERABAD ( RAJIV GHANDI ) 522 0 0 71 16 7 5 1 1 17 76 17 520 MUMBAI AIR INDIA S 612 0 2 62 19 14 4 1 0 20 73 16 730 BRITISH AIRWAYS PLC S 1438 0 4 72 14 7 6 0 0 19 74 14 1436 JET AIRWAYS S 1463 0 2 72 15 11 2 0 0 12 76 13 1460 KINGFISHER AIRLINES S 144 0 2 71 14 9 6 1 0 17 88 5 728 VIRGIN ATLANTIC AIRWAYS LTD S 128 0 0 58 19 16 7 1 0 21 0 0 0 TOTAL MUMBAI 3785 0 10 70 15 10 4 0 0 17 77 13 4354 TOTAL INDIA 9767 9 30 71 14 9 5 0 0 17 74 15 11196

IRAN TEHRAN IMAM KHOMEINI BMI BRITISH MIDLAND S 561 0 0 71 12 12 4 0 0 15 67 19 728 BRITISH AIRWAYS PLC S 3 0 0 100 0 0 0 0 0 8 0 0 0 IRAN AIR S 302 0 0 71 16 9 4 1 0 14 59 26 313 TOTAL TEHRAN IMAM KHOMEINI 866 0 0 71 14 11 4 0 0 15 65 21 1041 TOTAL IRAN 866 0 0 71 14 11 4 0 0 15 65 21 1041 79 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: HEATHROW (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights IRISH REPUBLIC CORK AER LINGUS S 2924 0 1 89 5 3 2 0 0 6 84 8 2879 TOTAL CORK 2924 0 1 89 5 3 2 0 0 6 84 8 2879 DUBLIN AER LINGUS S 9091 1 9 87 7 4 2 0 0 7 80 10 8962 BMI BRITISH MIDLAND S 1653 0 0 76 13 8 3 0 0 12 78 11 3272 BRITISH AIRWAYS PLC S 2101 0 1 73 13 9 5 0 0 14 0 0 0 TOTAL DUBLIN 12845 1 10 83 8 5 3 0 0 9 79 10 12238 SHANNON AER LINGUS S 2196 0 2 84 6 5 4 0 0 10 83 10 2179 TOTAL SHANNON 2196 0 2 84 6 5 4 0 0 10 83 10 2179 TOTAL IRISH REPUBLIC 17965 1 13 84 8 5 3 0 0 8 80 10 17296

ISRAEL TEL AVIV BRITISH AIRWAYS PLC S 1527 1 0 73 13 10 4 0 0 14 78 11 1452 EL AL S 1113 2 3 68 17 9 4 1 0 18 66 17 1100 TOTAL TEL AVIV 2640 4 3 71 15 9 4 0 0 16 73 14 2552 TOTAL ISRAEL 2640 4 3 71 15 9 4 0 0 16 73 14 2552

ITALY BOLOGNA BRITISH AIRWAYS PLC S 736 0 1 73 14 10 3 0 0 12 0 0 0 TOTAL BOLOGNA 736 0 1 73 14 10 3 0 0 12 0 0 0 CAGLIARI (ELMAS) BRITISH AIRWAYS PLC C 94 0 0 79 12 3 6 0 0 12 58 16 78 TOTAL CAGLIARI (ELMAS) 94 0 0 79 12 3 6 0 0 12 58 16 78 MILAN (LINATE) ALITALIA (CAI) S 3388 0 2 82 9 6 3 0 0 9 84 8 3319 BRITISH AIRWAYS PLC S 3928 1 0 79 10 6 4 0 0 11 84 8 3798 TOTAL MILAN (LINATE) 7316 7 2 81 10 6 3 0 0 10 84 8 7117 MILAN (MALPENSA) BRITISH AIRWAYS PLC S 1972 0 1 83 8 6 3 0 0 9 86 7 2059 TOTAL MILAN (MALPENSA) 1972 3 1 83 8 6 3 0 0 9 75 12 4809 OLBIA BRITISH AIRWAYS PLC C 35 0 0 71 17 11 0 0 0 10 68 13 38 TOTAL OLBIA 35 1 0 71 17 11 0 0 0 10 68 13 38 PISA BRITISH AIRWAYS PLC S 774 0 0 81 11 6 3 0 0 11 81 9 891 TOTAL PISA 774 0 0 81 11 6 3 0 0 11 81 9 891 ROME (FIUMICINO) ALITALIA (CAI) S 3064 1 0 71 15 10 4 0 0 13 75 12 3558 BRITISH AIRWAYS PLC C 4 0 0 50 0 25 25 0 0 27 42 34 12 BRITISH AIRWAYS PLC S 4445 0 0 72 14 9 5 0 0 14 78 11 4226 TOTAL ROME (FIUMICINO) 7514 2 0 72 14 10 4 0 0 14 77 11 7841 VENICE BRITISH AIRWAYS PLC C 4 0 0 75 0 0 25 0 0 19 44 61 16 BRITISH AIRWAYS PLC S 966 1 0 75 12 8 4 1 0 13 81 11 797 TOTAL VENICE 970 1 0 75 12 8 4 1 0 13 80 12 813 TOTAL ITALY 19411 15 4 77 12 8 4 0 0 12 79 10 21587

JAPAN TOKYO (HANEDA) BRITISH AIRWAYS PLC S 475 0 0 69 14 10 6 1 0 21 71 19 339 80 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: HEATHROW (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights TOTAL TOKYO (HANEDA) 475 1 0 69 14 10 6 1 0 21 71 19 339 TOKYO (NARITA) ALL NIPPON AIRWAYS S 730 2 6 89 8 2 1 0 0 5 86 6 730 BRITISH AIRWAYS PLC S 729 1 1 74 14 7 3 1 1 16 65 18 747 JAPAN AIRLINES S 731 1 1 85 8 2 3 2 0 12 87 13 729 VIRGIN ATLANTIC AIRWAYS LTD S 702 2 3 80 11 7 1 0 0 9 76 13 658 TOTAL TOKYO (NARITA) 2892 6 11 82 10 5 2 1 0 10 79 13 2864 TOTAL JAPAN 3367 7 11 80 11 5 2 1 0 12 78 13 3203

JORDAN AMMAN BMI BRITISH MIDLAND S 345 0 0 77 12 7 3 1 0 14 71 15 627 BRITISH AIRWAYS PLC S 411 0 0 74 16 7 3 0 0 12 0 0 0 ROYAL JORDANIAN S 732 0 0 67 18 12 2 0 0 14 72 12 728 TOTAL AMMAN 1488 4 0 71 16 10 3 1 0 14 71 13 1355 TOTAL JORDAN 1488 4 0 71 16 10 3 1 0 14 71 13 1355

KAZAKHSTAN ALMATY AIR ASTANA S 207 1 4 73 11 7 6 3 0 24 79 14 208 BMI BRITISH MIDLAND S 300100000004681931 BRITISH AIRWAYS PLC S 36 0 0 81 11 8 0 0 0 8 0 0 0 TOTAL ALMATY 246 1 4 74 11 7 5 2 0 21 77 14 239 TOTAL KAZAKHSTAN 246 1 4 74 11 7 5 2 0 21 77 14 239

KENYA NAIROBI BRITISH AIRWAYS PLC S 732 0 0 67 18 11 4 0 0 17 66 17 730 KENYA AIRWAYS S 828 2 31 83 7 6 3 1 1 15 79 19 973 VIRGIN ATLANTIC AIRWAYS LTD S 405 0 3 78 10 8 3 0 0 16 74 13 646 TOTAL NAIROBI 1965 2 34 76 11 8 4 1 0 16 73 17 2350 TOTAL KENYA 1965 2 34 76 11 8 4 1 0 16 73 17 2350

KUWAIT KUWAIT BRITISH AIRWAYS PLC S 726 0 3 80 9 6 5 1 0 12 84 8 728 KUWAIT AIRWAYS S 746 0 2 60 18 14 7 1 0 24 60 24 756 TOTAL KUWAIT 1472 0 5 70 13 10 6 1 0 18 72 17 1484 TOTAL KUWAIT 1472 0 5 70 13 10 6 1 0 18 72 17 1484

KYRGYZSTAN BISHKEK (FRUNZE) BMI BRITISH MIDLAND S 222 0 1 67 17 8 5 1 2 31 65 28 297 TOTAL BISHKEK (FRUNZE) 222 0 1 67 17 8 5 1 2 31 65 28 297 TOTAL KYRGYZSTAN 222 0 1 67 17 8 5 1 2 31 65 28 297

LEBANON BEIRUT BMI BRITISH MIDLAND S 308 0 0 76 12 8 2 1 0 12 73 11 607 BRITISH AIRWAYS PLC S 366 0 0 73 17 6 4 0 0 14 0 0 0 MEA S 750 0 0 71 16 9 4 0 0 14 65 16 765 TOTAL BEIRUT 1424 0 0 72 16 8 4 0 0 14 69 14 1372

81 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: HEATHROW (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

LIBERIA MONROVIA (ROBERTS) BRITISH AIRWAYS PLC S 50 0 0 54 16 18 6 2 4 57 0 0 0 TOTAL MONROVIA (ROBERTS) 50 0 0 54 16 18 6 2 4 57 0 0 0 TOTAL LIBERIA 50 0 0 54 16 18 6 2 4 57 0 0 0

LIBYA TRIPOLI BRITISH AIRWAYS PLC S 203 0 0 88 7 4 1 0 0 6 86 5 104 LIBYAN ARAB AIRLINES S 28 0 0 61 14 14 4 7 0 38 37 59 30 TOTAL TRIPOLI 231 0 0 85 8 5 1 1 0 10 75 18 134 TOTAL LIBYA 231 0 0 85 8 5 1 1 0 10 75 18 134

LUXEMBOURG LUXEMBOURG BRITISH AIRWAYS PLC S 1351 1 0 81 9 6 3 0 0 10 74 15 985 TOTAL LUXEMBOURG 1351 1 0 81 9 6 3 0 0 10 74 15 985 TOTAL LUXEMBOURG 1351 1 0 81 9 6 3 0 0 10 74 15 985

MALAYSIA KUALA LUMPUR (SEPANG) MALAYSIAN AIRLINES SYSTEM-M S 1457 0 7 76 13 6 3 1 1 17 82 13 1458 TOTAL KUALA LUMPUR (SEPANG) 1457 0 7 76 13 6 3 1 1 17 82 13 1458 TOTAL MALAYSIA 1457 0 7 76 13 6 3 1 1 17 82 13 1458

MALTA MALTA AIR MALTA S 1520 0 0 75 14 7 4 0 0 13 78 10 1506 TOTAL MALTA 1520 0 0 75 14 7 4 0 0 13 78 10 1506 TOTAL MALTA 1520 0 0 75 14 7 4 0 0 13 78 10 1506

MAURITIUS MAURITIUS AIR MAURITIUS LTD S 441 1 1 74 13 7 4 1 0 19 58 23 520 TOTAL MAURITIUS 441 1 1 74 13 7 4 1 0 19 60 21 779 TOTAL MAURITIUS 441 1 1 74 13 7 4 1 0 19 60 21 779

MEXICO MEXICO CITY AEROMEXICO S 1600 3825380 0 021000 BRITISH AIRWAYS PLC S 375 0 0 58 22 14 6 1 0 25 65 29 374 TOTAL MEXICO CITY 391 0 0 57 22 15 5 1 0 25 65 29 374 TOTAL MEXICO 391 0 0 57 22 15 5 1 0 25 65 29 374

MOROCCO AGADIR BMI BRITISH MIDLAND S 80 0 0 73 19 4 4 0 1 16 79 10 34 BRITISH AIRWAYS PLC S 128 0 0 81 10 5 3 0 0 9 0 0 0 TOTAL AGADIR 209 0 0 78 13 5 3 0 0 11 79 10 34 CASABLANCA MOHAMED V BMI BRITISH MIDLAND S 172 0 0 66 15 13 5 0 1 22 63 16 312 BRITISH AIRWAYS PLC S 182 0 0 55 23 18 4 0 0 19 0 0 0 82 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: HEATHROW (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights CASABLANCA MOHAMED V ROYAL AIR MAROC S 766 0 0 78 15 5 2 0 0 10 62 21 558 TOTAL CASABLANCA MOHAMED V 1120 0 0 72 16 8 3 0 0 13 62 19 871 MARRAKESH BMI BRITISH MIDLAND S 208 0 0 67 17 8 8 0 0 18 67 18 289 BRITISH AIRWAYS PLC S 229 0 0 58 17 17 7 0 0 20 0 0 0 TOTAL MARRAKESH 437 0 0 62 17 13 8 0 0 19 64 18 460 TANGIERS (IBN BATUTA) ROYAL AIR MAROC S 170 0 0 52 26 16 4 2 0 23 64 19 202 TOTAL TANGIERS (IBN BATUTA) 170 0 0 52 26 16 4 2 0 23 64 19 202 TOTAL MOROCCO 1936 0 0 69 17 10 4 0 0 15 64 19 1567

NETHERLANDS AMSTERDAM BRITISH AIRWAYS PLC S 5620 0 3 77 11 8 5 0 0 12 81 10 5393 KLM S 4999 1 73 85 8 4 2 0 0 8 85 7 5354 KLM CITYHOPPER S 2680 0 0 87 5 5 2 0 0 7 87 8 1791 TOTAL AMSTERDAM 13299 8 76 82 9 6 3 0 0 9 84 9 12538 ROTTERDAM BRITISH AIRWAYS PLC S 130 0 0 79 9 9 2 0 0 10 0 0 0 TOTAL ROTTERDAM 13000799920010000 TOTAL NETHERLANDS 13429 9 76 82 9 6 3 0 0 9 84 9 12538

NEW ZEALAND AUCKLAND INTERNATIONAL AIR NEW ZEALAND LTD S 1303 7 23 85 8 4 2 0 0 8 82 10 1330 TOTAL AUCKLAND INTERNATIONAL 1303 7 23 85 8 4 2 0 0 8 82 10 1330 TOTAL NEW ZEALAND 1303 7 23 85 8 4 2 0 0 8 82 10 1330

NIGERIA ABUJA ARIK AIR S 106 0 2 65 9 11 13 1 0 23 61 22 403 BRITISH AIRWAYS PLC S 713 17 17 72 14 9 4 1 0 19 71 16 730 TOTAL ABUJA 819 17 19 71 14 9 5 1 0 20 67 18 1133 LAGOS ARIK AIR S 730 5 5 55 13 17 12 2 1 40 66 20 721 BRITISH AIRWAYS PLC S 732 0 0 61 16 16 6 1 0 22 66 15 729 VIRGIN ATLANTIC AIRWAYS LTD S 720 12 12 78 12 6 3 0 1 15 80 9 727 TOTAL LAGOS 2182 17 17 65 14 13 7 1 1 26 71 15 2177 TOTAL NIGERIA 3001 34 36 66 14 12 7 1 1 24 70 16 3310

NORWAY BERGEN BMI BRITISH MIDLAND S 282 0 0 87 5 6 2 0 0 8 80 11 543 BRITISH AIRWAYS PLC S 570 0 0 78 11 8 4 0 0 11 0 0 0 TOTAL BERGEN 852 0 0 81 9 7 4 0 0 10 80 11 543 OSLO (GARDERMOEN) BRITISH AIRWAYS PLC S 2961 0 0 76 10 8 5 0 0 13 84 8 2859 SAS S 3280 3 4 81 10 6 3 0 0 9 84 8 3380 TOTAL OSLO (GARDERMOEN) 6241 3 4 78 10 7 4 0 0 11 84 8 6239 STAVANGER BMI BRITISH MIDLAND S 267 0 0 84 8 5 3 0 0 9 84 8 544 BRITISH AIRWAYS PLC S 570 0 0 85 8 5 3 0 0 8 0 0 0 SAS S 1223 2 0 84 7 4 4 0 0 9 84 8 1216

83 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: HEATHROW (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

OMAN MUSCAT BRITISH AIRWAYS PLC S 645 0 0 87 9 3 1 0 0 9 90 5 666 OMAN AIR S 732 0 0 78 12 6 4 0 0 11 86 7 730 TOTAL MUSCAT 1377 0 0 82 10 4 3 0 0 10 88 6 1396 TOTAL OMAN 1377 0 0 82 10 4 3 0 0 10 88 6 1396

PAKISTAN ISLAMABAD PAKISTAN INTL AIRLINES S 410 0 0 70 13 10 5 1 0 16 52 34 408 TOTAL ISLAMABAD 410 0 0 70 13 10 5 1 0 16 52 34 408 KARACHI PAKISTAN INTL AIRLINES S 250 0 2 57 11 13 11 7 0 40 45 37 297 TOTAL KARACHI 250 0 2 57 11 13 11 7 0 40 45 37 297 LAHORE PAKISTAN INTL AIRLINES S 306 2 4 50 17 14 13 5 1 44 49 31 312 TOTAL LAHORE 306 2 4 50 17 14 13 5 1 44 49 31 312 PESHAWAR PAKISTAN INTL AIRLINES S 40 0 0 18 8 20 43 13 0 81 35 55 34 TOTAL PESHAWAR 40 0 0 18 8 20 43 13 0 81 35 55 34 SIALKOT PAKISTAN INTL AIRLINES S 18 0 0 33 6 22 22 17 0 72 54 58 39 TOTAL SIALKOT 18 0 0 33 6 22 22 17 0 72 54 58 39 TOTAL PAKISTAN 1024 2 6 58 14 13 11 4 0 34 49 36 1090

POLAND WARSAW BRITISH AIRWAYS PLC S 1448 0 0 81 10 6 2 0 0 9 85 8 2036 LOT-POLISH AIRLINES S 2062 0 1 73 13 8 5 1 0 14 71 15 2053 TOTAL WARSAW 3510 1 1 77 12 7 4 0 0 12 78 11 4091 TOTAL POLAND 3510 1 1 77 12 7 4 0 0 12 78 11 4091

PORTUGAL(EXCLUDING MADEIRA) LISBON AIR PORTUGAL S 4245 3 6 62 16 12 9 1 0 21 73 15 4279 BRITISH AIRWAYS PLC S 2173 0 1 79 10 7 4 0 0 11 83 8 2601 TOTAL LISBON 6418 3 7 68 14 10 8 0 0 18 77 12 6880 TOTAL PORTUGAL(EXCLUDING MADEIRA) 6418 3 7 68 14 10 8 0 0 18 77 12 7088

PORTUGAL(MADEIRA) FUNCHAL AIR PORTUGAL S 288 0 1 91 6 2 1 0 0 5 92 5 118 TOTAL FUNCHAL 2880191621005925118 TOTAL PORTUGAL(MADEIRA) 2880191621005925118

QATAR DOHA BRITISH AIRWAYS PLC S 731 0 0 82 11 4 3 0 0 11 81 16 706 QATAR AIRWAYS S 3484 2 2 80 11 6 3 0 0 11 79 10 2905 TOTAL DOHA 4215 3 2 80 11 6 3 0 0 11 79 11 3611

84 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: HEATHROW (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

REPUBLIC OF KOREA SEOUL (INCHEON) ASIANA AIRLINES S 714 0 8 63 11 16 9 0 0 21 65 18 510 BRITISH AIRWAYS PLC S 51 0 1 53 16 22 8 0 2 31 0 0 0 KOREAN AIR S 732 0 0 61 15 17 7 0 0 19 69 13 730 TOTAL SEOUL (INCHEON) 1497 0 9 62 13 17 8 0 0 20 67 15 1240 TOTAL REPUBLIC OF KOREA 1497 0 9 62 13 17 8 0 0 20 67 15 1240

REPUBLIC OF SERBIA BELGRADE JATAIRWAYS S 846 0 0 63 13 11 13 1 0 24 72 15 839 TOTAL BELGRADE 846 0 0 63 13 11 13 1 0 24 72 15 839 TOTAL REPUBLIC OF SERBIA 846 0 0 63 13 11 13 1 0 24 72 15 839

REPUBLIC OF SOUTH AFRICA CAPE TOWN BRITISH AIRWAYS PLC S 1020 1 2 66 19 10 4 1 0 20 72 20 999 SOUTH AFRICAN AIRWAYS S 411 0 0 93 4 1 1 0 0 6 88 11 708 VIRGIN ATLANTIC AIRWAYS LTD S 336 1 3 85 9 3 2 1 0 10 86 12 304 TOTAL CAPE TOWN 1767 2 5 76 13 7 3 0 0 15 80 16 2011 JOHANNESBURG BRITISH AIRWAYS PLC S 1593 1 6 74 12 7 6 1 1 27 76 18 1455 SOUTH AFRICAN AIRWAYS S 1424 2 10 84 8 5 2 0 0 12 80 16 1354 VIRGIN ATLANTIC AIRWAYS LTD S 732 1 0 84 9 3 2 0 1 20 77 15 729 TOTAL JOHANNESBURG 3749 4 16 80 10 6 4 1 1 20 78 17 3538 TOTAL REPUBLIC OF SOUTH AFRICA 5516 6 21 79 11 6 3 1 1 18 79 16 5549

ROMANIA BUCHAREST (OTOPENI) BRITISH AIRWAYS PLC S 1453 0 0 77 10 8 5 1 0 14 80 10 1449 TAROM S 1156 0 0 79 10 7 4 0 0 11 83 8 720 TOTAL BUCHAREST (OTOPENI) 2609 0 0 78 10 7 4 0 0 13 81 9 2169 TOTAL ROMANIA 2609 0 0 78 10 7 4 0 0 13 81 9 2169

RUSSIA MOSCOW (DOMODEDOVO) BMI BRITISH MIDLAND S 1131 0 6 90 6 2 1 0 0 6 83 8 1450 BRITISH AIRWAYS PLC S 2169 0 2 82 9 5 3 0 0 12 85 8 2154 TRANSAERO AIRLINES S 1326 0 5 64 19 11 5 1 0 18 70 16 1449 TOTAL MOSCOW (DOMODEDOVO) 4626 0 13 79 11 6 3 0 0 12 80 10 5053 MOSCOW (SHEREMETYEVO) AEROFLOT S 2050 0 1 76 14 8 2 0 0 11 74 11 2061 TOTAL MOSCOW (SHEREMETYEVO) 2050 0 1 76 14 8 2 0 0 11 74 11 2061 MOSCOW (VNUKOVO) TRANSAERO AIRLINES S 126 0 4 71 16 7 4 2 0 20 0 0 0 TOTAL MOSCOW (VNUKOVO) 126 2 4 71 16 7 4 2 0 20 0 0 0 ST PETERSBURG BRITISH AIRWAYS PLC S 729 0 0 86 7 5 2 0 0 7 90 5 728 TOTAL ST PETERSBURG 7291086752007905728 TOTAL RUSSIA 7531 3 18 78 12 7 3 0 0 11 79 10 7842

85 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: HEATHROW (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights SAUDI ARABIA DAMMAM BMI BRITISH MIDLAND S 197 0 0 60 14 17 8 0 1 28 63 21 312 SAUDI ARABIAN AIRLINES S 46 0 0 50 22 20 2 7 0 35 70 11 79 TOTAL DAMMAM 243 0 0 58 16 17 7 1 1 29 64 19 391 JEDDAH BMI BRITISH MIDLAND S 208 0 0 55 12 22 10 0 1 29 55 30 328 BRITISH AIRWAYS PLC S 516 0 0 82 9 6 3 1 0 11 86 7 510 SAUDI ARABIAN AIRLINES S 738 0 1 71 17 8 3 0 0 13 77 12 740 TOTAL JEDDAH 1462 0 1 73 13 10 4 0 0 14 75 15 1604 RIYADH BMI BRITISH MIDLAND S 41 0 1 49 27 15 7 2 0 31 0 405 2 BRITISH AIRWAYS PLC S 715 1 2 77 12 8 3 0 0 11 86 6 569 SAUDI ARABIAN AIRLINES S 597 1 4 66 16 12 6 1 0 18 77 10 457 TOTAL RIYADH 1353 2 7 71 14 10 4 0 0 15 82 9 1028 TOTAL SAUDI ARABIA 3058 2 8 71 14 10 4 0 0 16 76 13 3029

SEYCHELLES SEYCHELLES AIR SEYCHELLES S 4 0 0 75 0 25 0 0 0 18 66 40 200 TOTAL SEYCHELLES 4 0 0 75 0 25 0 0 0 18 66 40 200 TOTAL SEYCHELLES 4 0 0 75 0 25 0 0 0 18 66 40 200

SIERRA LEONE FREETOWN BMI BRITISH MIDLAND S 258 0 0 60 18 9 11 1 1 34 64 20 371 TOTAL FREETOWN 258 0 0 60 18 9 11 1 1 34 64 20 371 TOTAL SIERRA LEONE 258 0 0 60 18 9 11 1 1 34 64 20 371

SINGAPORE SINGAPORE BRITISH AIRWAYS PLC S 707 1 3 72 13 9 5 1 1 25 81 13 714 SINGAPORE AIRLINES S 2379 0 2 77 12 8 2 1 0 12 78 12 2184 TOTAL SINGAPORE 3086 1 5 76 12 9 3 1 0 15 79 12 2900 TOTAL SINGAPORE 3086 1 5 76 12 9 3 1 0 15 79 12 2900

SPAIN ALICANTE BRITISH AIRWAYS PLC S 55 0 0 56 25 16 2 0 0 18 0 0 0 TOTAL ALICANTE 55 0 0 56 25 16 2 0 0 18 0 0 0 BARCELONA BRITISH AIRWAYS PLC S 5762 0 5 80 10 7 3 0 0 11 82 9 5658 PRIVILEGE STYLE C 2001000000012000 TOTAL BARCELONA 5764 1 5 80 10 7 3 0 0 11 82 9 5690 BILBAO VUELING AIRLINES S 1156 0 2 83 8 4 4 0 0 9 84 9 829 TOTAL BILBAO 1156 0 2 83 8 4 4 0 0 9 84 9 833 LA CORUNA VUELING AIRLINES S 700 0 0 83 11 3 2 0 0 9 83 10 714 TOTAL LA CORUNA 700 0 0 83 11 3 2 0 0 9 83 10 714 MADRID BRITISH AIRWAYS PLC S 5703 0 1 67 15 12 6 0 0 17 71 15 3583 IBERIA S 3388 1 1 67 18 11 4 0 0 16 57 23 5646 TOTAL MADRID 9091 1 2 67 16 11 5 0 0 16 62 20 9230 86 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: HEATHROW (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights SEVILLE VUELING AIRLINES S 14 0 0 71 21 7 0 0 0 11 79 9 442 TOTAL SEVILLE 14 0 0 71 21 7 0 0 0 11 79 9 443 VIGO VUELING AIRLINES S 178 0 0 57 27 12 3 1 0 18 50 26 168 TOTAL VIGO 178 0 0 57 27 12 3 1 0 18 50 26 168 TOTAL SPAIN 16958 5 9 73 13 9 4 0 0 14 71 15 17423

SRI LANKA COLOMBO SRILANKAN AIRLINES S 980 2 3 70 11 12 5 1 0 20 62 22 1231 TOTAL COLOMBO 980 2 3 70 11 12 5 1 0 20 62 22 1232 TOTAL SRI LANKA 980 2 3 70 11 12 5 1 0 20 62 22 1232

SUDAN KHARTOUM BMI BRITISH MIDLAND S 213 0 0 65 14 15 6 0 0 19 72 13 304 TOTAL KHARTOUM 213 0 0 65 14 15 6 0 0 19 72 13 304 TOTAL SUDAN 213 0 0 65 14 15 6 0 0 19 72 13 304

SWEDEN GOTEBORG BRITISH AIRWAYS PLC S 1454 0 0 84 8 5 3 0 0 8 87 7 1425 SAS S 1215 0 4 88 6 4 3 0 0 8 85 9 1324 TOTAL GOTEBORG 2669 0 4 86 7 5 3 0 0 8 86 8 2751 KIRUNA SAS C 22 0 0 77 5 5 14 0 0 15 82 9 22 TOTAL KIRUNA 22 0 0 77 5 5 14 0 0 15 82 9 22 OSTERSUND / FROSON BMI BRITISH MIDLAND C 31009730000397237 TOTAL OSTERSUND / FROSON 31 0 0 97 3 0 0 0 0 3 97 2 37 STOCKHOLM (ARLANDA) BRITISH AIRWAYS PLC S 3519 0 2 78 10 7 5 1 0 13 81 10 3638 SAS S 3552 4 4 83 9 6 3 0 0 9 82 9 4056 TOTAL STOCKHOLM (ARLANDA) 7071 4 6 80 9 6 4 0 0 11 81 9 7694 TOTAL SWEDEN 9793 4 10 82 8 6 4 0 0 10 83 9 10566

SWITZERLAND BASLE MULHOUSE BMI BRITISH MIDLAND S 739 0 0 85 9 4 2 0 0 7 84 8 1494 BRITISH AIRWAYS PLC S 2843 0 3 84 8 5 4 0 0 9 88 6 2125 TOTAL BASLE MULHOUSE 3582 0 3 84 8 5 3 0 0 9 86 7 3619 GENEVA BMI BRITISH MIDLAND C 29 0 0 72 14 7 7 0 0 15 63 14 38 BRITISH AIRWAYS PLC S 5923 0 2 78 11 7 4 0 0 12 81 9 5756 SWISS AIRLINES S 4154 0 4 81 9 6 4 0 0 10 81 9 4346 TOTAL GENEVA 10106 7 6 79 10 6 4 0 0 11 81 9 10141 ZURICH BRITISH AIRWAYS PLC S 4182 0 0 76 12 8 3 0 0 12 82 9 3935 BRITISH AIRWAYS PLC C 2 0 0 50 50 0 0 0 0 14 0 0 0 HELVETIC AIRWAYS S 20 0 0 55 15 30 0 0 0 16 0 61 6 SWISS AIRLINES S 5027 0 2 75 13 8 4 0 0 12 76 11 4459 TOTAL ZURICH 9231 6 2 76 13 8 3 0 0 12 79 10 8400 TOTAL SWITZERLAND 22919 13 11 79 11 7 4 0 0 11 81 9 22160 87 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: HEATHROW (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights SYRIA DAMASCUS BMI BRITISH MIDLAND S 116 0 0 82 6 5 7 0 0 13 84 11 491 SYRIANAIR S 58 0 6 36 22 19 9 10 3 68 63 19 212 TOTAL DAMASCUS 174 0 6 67 11 10 7 3 1 31 77 13 703 TOTAL SYRIA 174 0 6 67 11 10 7 3 1 31 77 13 703

TAIWAN TAIPEI CHINA AIRLINES S 4800838800066714214 EVA AIR S 622 0 0 68 13 15 3 0 0 14 71 13 684 TOTAL TAIPEI 670 0 0 70 13 14 3 0 0 13 70 13 898 TOTAL TAIWAN 670 0 0 70 13 14 3 0 0 13 70 13 898

TANZANIA DAR-ES-SALAAM BRITISH AIRWAYS PLC S 311 0 1 74 11 8 6 1 0 15 76 14 346 TOTAL DAR-ES-SALAAM 311 0 1 74 11 8 6 1 0 15 76 14 346 TOTAL TANZANIA 311 0 1 74 11 8 6 1 0 15 76 14 346

THAILAND BANGKOK SUVARNABHUMI BRITISH AIRWAYS PLC S 607 0 0 72 14 9 4 0 2 28 0 0 0 THAI AIRWAYS INTERNATIONAL S 1461 3 5 82 11 6 2 0 0 9 79 11 1437 TOTAL BANGKOK SUVARNABHUMI 2068 3 5 79 12 7 2 0 0 15 79 11 1437 TOTAL THAILAND 2068 3 5 79 12 7 2 0 0 15 79 11 1437

TUNISIA TUNIS TUNISAIR S 516 0 0 19 20 34 26 1 0 46 10 55 417 TOTAL TUNIS 516 0 0 19 20 34 26 1 0 46 10 55 417 TOTAL TUNISIA 516 0 0 19 20 34 26 1 0 46 10 55 417

TURKEY BODRUM (MILAS) BRITISH AIRWAYS PLC C 52 0 0 83 10 8 0 0 0 6 86 9 51 TOTAL BODRUM (MILAS) 52 0 0 83 10 8 0 0 0 6 86 9 51 ISTANBUL BRITISH AIRWAYS PLC S 2077 0 1 73 13 8 5 1 0 17 79 10 2032 THY TURK HAVA YOLLARI TURKIS S 3193 0 0 69 15 10 5 0 0 16 76 11 3190 TOTAL ISTANBUL 5271 0 1 70 14 9 5 0 0 16 77 11 5226 TOTAL TURKEY 5324 0 1 71 14 9 5 0 0 16 77 11 5386

TURKMENISTAN ASHKHABAD TURKMENISTAN AIRLINES S 208 0 0 64 13 7 8 7 1 40 41 62 210 TOTAL ASHKHABAD 208 0 0 64 13 7 8 7 1 40 41 62 210 TOTAL TURKMENISTAN 208 0 0 64 13 7 8 7 1 40 41 62 210

TURKS AND CAICOS ISLANDS PROVIDENCIALES BRITISH AIRWAYS PLC S 106 0 0 72 19 3 7 0 0 13 78 17 104 TOTAL PROVIDENCIALES 106 0 0 72 19 3 7 0 0 13 78 17 104 88 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: HEATHROW (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

UGANDA ENTEBBE BRITISH AIRWAYS PLC S 469 0 1 63 16 13 7 0 0 24 62 24 520 TOTAL ENTEBBE 469 1 1 63 16 13 7 0 0 24 62 24 520 TOTAL UGANDA 469 1 1 63 16 13 7 0 0 24 62 24 520

UKRAINE KIEV (BORISPOL) BRITISH AIRWAYS PLC S 1028 0 0 85 8 5 2 0 0 8 84 8 998 TOTAL KIEV (BORISPOL) 1028 1 0 85 8 5 2 0 0 8 84 8 998 TOTAL UKRAINE 1028 1 0 85 8 5 2 0 0 8 84 8 998

UNITED ARAB EMIRATES ABU DHABI INTERNATIONAL BRITISH AIRWAYS PLC S 84 0 0 76 18 4 2 0 0 10 69 16 64 ETIHAD AIRWAYS S 2194 0 1 83 10 5 2 0 0 9 83 9 2186 TOTAL ABU DHABI INTERNATIONAL 2278 0 1 82 10 5 2 0 0 9 83 10 2250 DUBAI BRITISH AIRWAYS PLC S 1745 0 3 74 13 9 4 0 0 16 81 12 1752 EMIRATES S 3652 3 2 64 17 14 4 0 0 17 68 16 3647 VIRGIN ATLANTIC AIRWAYS LTD S 700 0 0 80 11 7 2 1 0 11 85 7 718 TOTAL DUBAI 6097 4 5 69 15 12 4 0 0 16 74 14 6117 TOTAL UNITED ARAB EMIRATES 8375 4 6 72 14 10 4 0 0 14 76 13 8367

UNITED KINGDOM ABERDEEN BMI BRITISH MIDLAND S 1937 0 12 84 8 6 3 0 0 8 84 9 3836 BRITISH AIRWAYS PLC S 6032 0 4 80 9 6 4 0 0 11 83 8 4537 TOTAL ABERDEEN 7969 1 16 81 9 6 4 0 0 11 83 9 8373 BELFAST CITY (GEORGE BEST) AER LINGUS S 372 0 0 92 4 3 1 0 0 4 0 0 0 BMI BRITISH MIDLAND S 2060 0 0 81 10 6 3 0 0 9 78 10 4053 BRITISH AIRWAYS PLC S 2185 0 0 77 11 7 4 0 0 12 0 0 0 TOTAL BELFAST CITY (GEORGE BEST) 4617 0 0 80 10 6 3 0 0 10 78 10 4053 BELFAST INTERNATIONAL AER LINGUS S 1803 0 0 90 4 3 2 0 0 6 86 7 2562 TOTAL BELFAST INTERNATIONAL 1803 0 0 90 4 3 2 0 0 6 86 7 2562 EDINBURGH BMI BRITISH MIDLAND S 2006 0 0 82 8 6 3 0 0 10 79 10 4601 BRITISH AIRWAYS PLC S 8560 0 3 77 11 7 4 0 0 12 82 9 6302 TOTAL EDINBURGH 10567 0 3 78 10 7 4 0 0 11 81 10 10905 GLASGOW BRITISH AIRWAYS PLC S 6518 0 3 78 9 8 5 0 0 12 81 10 5456 MONARCH AIRLINES C 2 0 0 50 0 50 0 0 0 33 0 0 0 TOTAL GLASGOW 6520 0 3 78 9 8 5 0 0 12 81 10 6497 LEEDS BRADFORD BRITISH AIRWAYS PLC S 158 0 1 78 13 6 3 0 0 9 0 0 0 TOTAL LEEDS BRADFORD 158 0 1 78 13 6 3 0 0 9 0 0 0 MANCHESTER BMI BRITISH MIDLAND S 1876 1 13 84 8 5 3 0 0 9 82 10 3777 BRITISH AIRWAYS PLC S 7618 0 17 81 9 6 4 0 0 10 86 7 5531 TOTAL MANCHESTER 9494 9 30 82 8 6 4 0 0 10 84 8 9309

89 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: HEATHROW (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights NEWCASTLE BRITISH AIRWAYS PLC S 3975 0 2 78 11 7 4 0 0 12 84 8 4088 TOTAL NEWCASTLE 3975 6 2 78 11 7 4 0 0 12 84 8 4088 TOTAL UNITED KINGDOM 45104 21 55 80 9 6 4 0 0 11 82 9 45788

USA ATLANTA BRITISH AIRWAYS PLC S 721 0 0 64 17 11 7 1 0 22 72 13 722 DELTA AIRLINES S 1440 0 1 79 10 6 4 1 0 13 70 17 1062 TOTAL ATLANTA 2161 0 1 74 13 7 5 1 0 16 71 16 1784 BALTIMORE BRITISH AIRWAYS PLC S 719 0 0 74 14 8 4 0 0 15 79 12 724 TOTAL BALTIMORE 719 0 0 74 14 8 4 0 0 15 79 12 724 BOSTON AMERICAN AIRLINES S 1626 0 7 81 10 5 3 1 0 11 84 9 1706 BRITISH AIRWAYS PLC S 2141 1 3 77 13 6 3 1 0 13 79 12 2144 DELTA AIRLINES S 700 0 2 83 9 4 3 1 0 12 83 10 960 VIRGIN ATLANTIC AIRWAYS LTD S 708 0 0 82 11 5 2 1 0 11 80 11 708 VIRGIN ATLANTIC AIRWAYS LTD C 2 0 0 100 0 0 0 0 0 9 0 0 0 TOTAL BOSTON 5177 1 12 80 11 5 3 1 0 12 81 10 5518 CHICAGO (O'HARE) AMERICAN AIRLINES S 2521 2 10 72 13 9 5 1 1 20 77 13 2529 BRITISH AIRWAYS PLC S 1445 0 1 70 16 9 5 0 0 18 76 14 1440 UNITED AIRLINES S 2099 3 9 76 11 6 5 1 0 15 79 15 2103 VIRGIN ATLANTIC AIRWAYS LTD S 308 0 0 84 9 5 3 0 0 8 83 9 301 TOTAL CHICAGO (O'HARE) 6373 5 20 73 13 8 5 1 0 17 78 14 6375 DALLAS/FORT WORTH AMERICAN AIRLINES S 2049 1 6 63 16 12 7 1 0 21 68 18 1795 BRITISH AIRWAYS PLC S 725 0 4 62 22 10 6 1 1 21 68 15 724 TOTAL DALLAS/FORT WORTH 2774 1 10 63 18 11 7 1 0 21 68 17 2519 DENVER INTERNATIONAL BRITISH AIRWAYS PLC S 711 0 0 61 18 13 7 1 1 22 71 14 728 TOTAL DENVER INTERNATIONAL 711 0 0 61 18 13 7 1 1 22 71 14 728 DETROIT DELTA AIRLINES S 875 0 2 88 7 3 2 0 0 8 89 7 978 TOTAL DETROIT 8750288732008897978 HOUSTON BRITISH AIRWAYS PLC S 1397 1 2 66 15 12 5 1 0 18 75 13 1391 CONTINENTAL AIRLINES S 244 0 0 82 8 7 2 1 0 11 78 14 1444 UNITED AIRLINES S 1177 1 0 68 16 10 6 0 0 16 0 0 0 TOTAL HOUSTON 2818 2 2 69 15 11 5 1 0 17 76 14 2835 LAS VEGAS BRITISH AIRWAYS PLC S 711 0 0 56 22 16 5 1 0 22 60 27 730 TOTAL LAS VEGAS 711 0 0 56 22 16 5 1 0 22 60 27 730 LOS ANGELES INTERNATIONAL AMERICAN AIRLINES S 714 0 1 75 15 6 3 0 0 12 75 14 730 BRITISH AIRWAYS PLC S 1873 1 1 63 19 12 5 0 0 18 63 18 1984 UNITED AIRLINES S 692 1 4 76 10 8 5 1 0 15 84 12 698 VIRGIN ATLANTIC AIRWAYS LTD S 1324 0 0 76 10 7 6 0 0 14 79 11 1395 TOTAL LOS ANGELES INTERNATIONAL 4603 2 6 71 15 9 5 0 0 16 73 15 4807 MIAMI INTERNATIONAL AMERICAN AIRLINES S 1021 0 1 68 15 9 6 1 0 22 70 18 979 BRITISH AIRWAYS PLC S 2007 0 2 63 18 12 5 1 0 21 66 19 1460 DELTA AIRLINES S 211 0 0 82 9 7 2 0 0 9 81 12 545 VIRGIN ATLANTIC AIRWAYS LTD S 732 0 0 76 11 6 6 1 0 15 78 11 730 90 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: HEATHROW (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights TOTAL MIAMI INTERNATIONAL 3972 0 3 68 16 10 5 1 0 20 72 16 3714 MINNEAPOLIS-ST PAUL DELTA AIRLINES S 721 0 0 88 8 3 1 0 0 6 88 8 722 TOTAL MINNEAPOLIS-ST PAUL 721 0 0 88 8 3 1 0 0 6 88 8 722 NEW YORK (JF KENNEDY) AMERICAN AIRLINES S 3361 6 4 76 12 8 4 0 0 13 76 15 2909 BRITISH AIRWAYS PLC S 5127 2 3 69 14 10 5 1 0 18 74 15 4944 DELTA AIRLINES S 2150 1 14 78 9 8 4 1 0 14 81 13 2143 KUWAIT AIRWAYS S 307 0 1 52 12 20 14 2 1 32 53 30 302 VIRGIN ATLANTIC AIRWAYS LTD S 2227 0 4 82 8 6 4 0 0 11 76 15 2103 TOTAL NEW YORK (JF KENNEDY) 13172 11 26 74 12 9 5 1 0 15 75 15 12401 NEW YORK (NEWARK) BRITISH AIRWAYS PLC S 1920 0 0 73 15 8 3 0 0 16 81 11 2129 CONTINENTAL AIRLINES S 612 0 0 84 8 5 2 1 0 9 78 14 3503 UNITED AIRLINES S 2870 2 7 70 13 10 6 1 0 18 0 0 0 VIRGIN ATLANTIC AIRWAYS LTD S 1421 0 5 76 11 7 4 1 0 17 78 13 1410 TOTAL NEW YORK (NEWARK) 6823 3 12 73 13 9 5 1 0 16 79 13 7042 ORLANDO BRITISH AIRWAYS PLC C 2 0 0 50 0 0 50 0 0 57 50 20 2 TOTAL ORLANDO 2 0 0 50 0 0 50 0 0 57 50 20 2 PHILADELPHIA INTERNATIONAL BRITISH AIRWAYS PLC S 1395 0 2 75 14 6 4 0 0 16 81 14 1418 US AIRWAYS S 724 1 2 76 10 7 5 1 0 15 74 20 713 TOTAL PHILADELPHIA INTERNATIONAL 2119 1 4 76 13 7 4 1 0 15 78 16 2131 PHOENIX BRITISH AIRWAYS PLC S 612 1 0 50 25 15 8 1 1 27 63 18 622 TOTAL PHOENIX 612 1 0 50 25 15 8 1 1 27 63 18 622 RALEIGH AMERICAN AIRLINES S 718 0 1 76 10 7 5 1 0 15 83 11 708 TOTAL RALEIGH 718 0 1 76 10 7 5 1 0 15 83 11 708 ROCKFORD VIRGIN ATLANTIC AIRWAYS LTD C 2 0 0 50 50 0 0 0 0 13 0 0 0 TOTAL ROCKFORD 2005050000013000 SAN DIEGO BRITISH AIRWAYS PLC S 718 0 1 65 17 11 7 0 0 23 67 23 423 TOTAL SAN DIEGO 718 0 1 65 17 11 7 0 0 23 67 23 423 SAN FRANCISCO BRITISH AIRWAYS PLC S 1419 0 1 65 17 11 5 2 0 22 73 13 1452 UNITED AIRLINES S 1128 0 2 71 13 9 7 1 0 19 81 13 1148 VIRGIN ATLANTIC AIRWAYS LTD S 876 0 0 77 11 5 6 1 0 14 80 12 726 TOTAL SAN FRANCISCO 3423 0 3 70 14 9 6 1 0 19 77 13 3326 SEATTLE (TACOMA) BRITISH AIRWAYS PLC S 719 0 0 58 25 10 6 1 0 21 72 17 730 TOTAL SEATTLE (TACOMA) 719 0 0 58 25 10 6 1 0 21 72 17 730 ST LOUIS (LAMBERT) VIRGIN ATLANTIC AIRWAYS LTD C 4 0 0 75 25 0 0 0 0 9 0 0 0 TOTAL ST LOUIS (LAMBERT) 400752500009000 WASHINGTON (DULLES) BRITISH AIRWAYS PLC S 2014 0 0 71 15 8 5 1 0 16 74 14 2157 UNITED AIRLINES S 2442 2 10 69 13 10 7 1 0 19 81 14 2514 VIRGIN ATLANTIC AIRWAYS LTD S 703 0 2 87 7 3 2 0 0 8 82 10 711 TOTAL WASHINGTON (DULLES) 5159 2 12 72 13 8 5 1 0 16 78 13 5382 TOTAL USA 65086 30 115 72 13 9 5 1 0 16 76 14 64203

91 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: HEATHROW (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights UZBEKISTAN TASHKENT UZBEKISTAN AIRLINES S 208 0 1 58 21 14 7 0 0 19 41 27 204 TOTAL TASHKENT 208 0 1 58 21 14 7 0 0 19 41 27 204 TOTAL UZBEKISTAN 208 0 1 58 21 14 7 0 0 19 41 27 204

ZAMBIA LUSAKA BRITISH AIRWAYS PLC S 310 0 0 65 18 7 9 1 0 20 68 16 310 TOTAL LUSAKA 310 0 0 65 18 7 9 1 0 20 68 16 310 TOTAL ZAMBIA 310 0 0 65 18 7 9 1 0 20 68 16 310 TOTAL HEATHROW 468704 286 746 76 11 8 4 0 0 13 78 12 473584

92 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: LONDON CITY (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights BELGIUM ANTWERP VLM (BELGIUM) S 2534 3 0 92 3 3 2 0 0 5 91 6 2671 TOTAL ANTWERP 2534 3 0 92 3 3 2 0 0 5 91 6 2671 TOTAL BELGIUM 2534 3 0 92 3 3 2 0 0 5 91 6 2671

DENMARK BILLUND SUN AIR OF SCANDINAVIA S 824 0 0 83 12 4 1 1 0 9 77 14 565 TOTAL BILLUND 824 0 0 83 12 4 1 1 0 9 77 14 565 COPENHAGEN BA CITYFLYER LTD S 429 0 0 85 7 4 3 0 0 9 87 9 1035 TOTAL COPENHAGEN 42900857430098791035 TOTAL DENMARK 1253 0 0 83 10 4 2 0 0 9 84 10 1600

FRANCE ANGERS- MARCE BA CITYFLYER LTD S 114 0 0 95 4 2 0 0 0 3 0 0 0 TOTAL ANGERS- MARCE 1140095420003000 AVIGNON CITY JET S 56009140500689436 TOTAL AVIGNON 56009140500689436 BREST VLM (BELGIUM) S1640094321003000 TOTAL BREST 1640094321003000 BRIVE-LA-GAILLARDE CITY JET S 257 0 0 90 5 2 2 1 0 7 87 7 209 TOTAL BRIVE-LA-GAILLARDE 257 0 0 90 5 2 2 1 0 7 87 7 209 CHAMBERY BA CITYFLYER LTD S 118 0 0 77 11 3 8 1 0 15 78 14 107 TOTAL CHAMBERY 118 0 0 77 11 3 8 1 0 15 78 14 107 DEAUVILLE VLM (BELGIUM) S 251 1 0 96 4 1 0 0 0 2 90 6 280 TOTAL DEAUVILLE 2511096410002906280 NANTES VLM (BELGIUM) S 833 0 0 92 3 3 2 0 0 5 88 7 1198 TOTAL NANTES 83300923320058871198 NICE BA CITYFLYER LTD S 464 0 0 86 6 5 4 0 0 9 84 10 643 TOTAL NICE 46400866540098410643 PARIS (ORLY) VLM (BELGIUM) S 3089 0 0 90 6 2 2 0 0 6 89 7 3161 TOTAL PARIS (ORLY) 3089 0 0 90 6 2 2 0 0 6 89 7 3167 PAU CITY JET S 290 0 0 88 6 3 3 0 0 8 90 8 231 TOTAL PAU 2900088633008908231 QUIMPER BA CITYFLYER LTD S 62 0 0 71 21 5 3 0 0 12 0 0 0 TOTAL QUIMPER 62 0 0 71 21 5 3 0 0 12 0 0 0 TOULON / HYERES CITY JET S 152 0 0 86 11 2 1 0 0 6 75 11 67 TOTAL TOULON / HYERES 152 0 0 86 11 2 1 0 0 6 75 11 67 TOTAL FRANCE 5850 1 0 90 6 3 2 0 0 6 88 7 5940

GERMANY 93 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: LONDON CITY (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights FRANKFURT MAIN BA CITYFLYER LTD S 1879 1 0 86 6 5 2 0 0 7 81 10 1499 LUFTHANSA CITY LINE S 1833 0 0 86 6 5 2 0 0 7 75 13 1839 TOTAL FRANKFURT MAIN 3712 1 0 86 6 5 2 0 0 7 78 12 3338 MUNICH LUFTHANSA CITY LINE S 756 0 0 87 7 4 2 0 0 7 80 12 898 TOTAL MUNICH 75600877420078012898 MUNSTER-OSNABRUCK VLM (BELGIUM) S1220093223106000 TOTAL MUNSTER-OSNABRUCK 122 0 0 93 2 2 3 1 0 6 0 0 0 TOTAL GERMANY 4590 1 0 87 6 5 2 0 0 7 78 12 4237

IRISH REPUBLIC DUBLIN CITY JET S 2964 2 0 88 6 3 2 0 0 7 91 5 2680 TOTAL DUBLIN 2964 2 0 88 6 3 2 0 0 7 91 5 2680 TOTAL IRISH REPUBLIC 2964 2 0 88 6 3 2 0 0 7 91 5 2680

ITALY FLORENCE CITY JET S 599 0 0 74 12 8 5 0 0 14 82 12 596 TOTAL FLORENCE 599 0 0 74 12 8 5 0 0 14 82 12 596 MILAN (LINATE) ALITALIA (CAI) S7880094321003000 CITY JET S 280 0 0 79 9 6 6 0 0 12 87 8 1004 TOTAL MILAN (LINATE) 1068 0 0 90 5 3 2 0 0 6 87 8 1004 VENICE BA CITYFLYER LTD S 173 0 0 92 1 5 2 0 0 4 0 0 0 TOTAL VENICE 1730092152004000 TOTAL ITALY 1840 1 0 85 7 5 3 0 0 8 85 10 1600

LUXEMBOURG LUXEMBOURG CITY JET S3731095212003706010 LUXAIR S 2391 0 3 91 5 3 1 0 0 5 87 8 2337 VLM (BELGIUM) S 1431 1 0 91 5 2 2 0 0 6 91 6 1781 TOTAL LUXEMBOURG 4195 2 3 91 5 2 1 0 0 5 89 7 4128 TOTAL LUXEMBOURG 4195 2 3 91 5 2 1 0 0 5 89 7 4128

NETHERLANDS AMSTERDAM BA CITYFLYER LTD S 2739 1 0 89 4 4 3 0 0 7 89 6 2462 CITY JET S 4076 1 2 88 6 3 3 0 0 8 89 7 3962 TOTAL AMSTERDAM 6815 2 2 88 5 4 3 0 0 7 89 7 6426 EINDHOVEN VLM (BELGIUM) S 922 0 0 92 3 2 2 0 0 6 90 9 975 TOTAL EINDHOVEN 9220092322006909975 ROTTERDAM CITY JET C 2001000000011000 VLM (BELGIUM) S 3876 1 0 93 4 2 1 0 0 4 93 5 4066 TOTAL ROTTERDAM 3878 1 0 93 4 2 1 0 0 4 93 5 4084 TOTAL NETHERLANDS 11615 3 2 90 5 3 2 0 0 6 90 6 11485

94 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: LONDON CITY (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights PORTUGAL(EXCLUDING MADEIRA) FARO BA CITYFLYER LTD S 252 0 0 74 12 10 4 0 0 13 73 16 166 TOTAL FARO 252 0 0 74 12 10 4 0 0 13 73 16 166 TOTAL PORTUGAL(EXCLUDING MADEIRA) 252 0 0 74 12 10 4 0 0 13 73 16 166

SPAIN BARCELONA BA CITYFLYER LTD S 555 1 0 85 7 5 3 0 0 8 82 10 550 TOTAL BARCELONA 55510857530088210550 IBIZA BA CITYFLYER LTD S 510 0 0 77 11 6 5 1 0 13 77 12 315 TOTAL IBIZA 510 0 0 77 11 6 5 1 0 13 77 12 315 MADRID BA CITYFLYER LTD S 1089 0 0 85 6 5 3 0 0 9 81 11 1101 TOTAL MADRID 1089 0 0 85 6 5 3 0 0 9 81 11 1101 MAHON BA CITYFLYER LTD S 104 0 0 84 11 3 2 1 0 9 0 0 0 TOTAL MAHON 104 0 0 84 11 3 2 1 0 9 0 0 0 MALAGA BA CITYFLYER LTD S 408 0 0 66 19 10 6 0 0 18 56 22 226 TOTAL MALAGA 408 0 0 66 19 10 6 0 0 18 56 22 226 PALMA DE MALLORCA BA CITYFLYER LTD S 372 0 0 85 6 6 3 0 0 8 75 16 236 TOTAL PALMA DE MALLORCA 37200856630087516236 TOTAL SPAIN 3038 1 0 81 9 6 4 0 0 11 78 12 2428

SWEDEN STOCKHOLM (ARLANDA) BA CITYFLYER LTD S 1033 3 0 85 7 4 4 0 0 9 85 10 1028 TOTAL STOCKHOLM (ARLANDA) 1033 3 0 85 7 4 4 0 0 9 85 10 1028 TOTAL SWEDEN 1033 3 0 85 7 4 4 0 0 9 85 10 1028

SWITZERLAND BASLE MULHOUSE SWISS AIRLINES S 691 0 2 85 9 5 1 0 0 7 93 16 276 TOTAL BASLE MULHOUSE 69102859510079316276 BERNE SKY WORK AG S 1253 0 30 82 10 5 2 0 0 9 85 9 660 TOTAL BERNE 1253 0 30 82 10 5 2 0 0 9 85 9 660 GENEVA BA CITYFLYER LTD S 178 0 0 85 8 3 4 0 0 9 82 9 188 SWISS AIRLINES S 2827 0 10 87 6 4 3 0 0 7 90 6 2706 TOTAL GENEVA 3005 0 10 87 6 4 3 0 0 7 90 6 2894 ZURICH BA CITYFLYER LTD S 2096 3 0 89 5 4 2 0 0 6 88 7 2101 SWISS AIRLINES S 4039 0 12 85 9 4 1 0 0 8 86 8 4177 TOTAL ZURICH 6135 3 12 86 8 4 2 0 0 7 87 8 6278 TOTAL SWITZERLAND 11084 3 54 86 8 4 2 0 0 7 88 8 10108

UNITED KINGDOM ABERDEEN BA CITYFLYER LTD S 414 0 0 85 7 6 2 0 0 7 0 0 0 TOTAL ABERDEEN 4140085762007000

95 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: LONDON CITY (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights DUNDEE CITY JET S 1339 2 0 90 5 3 2 0 0 6 91 4 425 TOTAL DUNDEE 1339 2 0 90 5 3 2 0 0 6 90 5 1315 EDINBURGH BA CITYFLYER LTD S 4252 2 0 89 6 3 2 0 0 6 89 7 4169 CITY JET S 1778 6 0 90 4 3 3 0 0 7 86 8 1447 VLM (BELGIUM) S 200 00010000162000 TOTAL EDINBURGH 6032 8 0 90 5 3 2 0 0 6 88 7 5616 GLASGOW BA CITYFLYER LTD S 2704 2 0 91 4 3 2 0 0 5 90 7 2367 TOTAL GLASGOW 2704 2 0 91 4 3 2 0 0 5 90 7 2367 ISLE OF MAN AER ARANN S 494 0 12 83 7 4 6 0 0 11 86 10 1822 BA CITYFLYER LTD S 973 0 0 92 3 2 2 0 0 5 0 0 0 TOTAL ISLE OF MAN 1467 0 12 89 5 3 3 0 0 7 86 10 1822 JERSEY BLUE ISLANDS LIMITED S 1045 0 0 82 8 5 5 0 0 11 90 7 751 TOTAL JERSEY 1045 0 0 82 8 5 5 0 0 11 90 7 751 TOTAL UNITED KINGDOM 13001 30 12 89 5 3 2 0 0 7 88 7 11871

USA NEW YORK (JF KENNEDY) BRITISH AIRWAYS (BA) LTD S 473 1 0 91 4 3 1 0 0 4 0 0 0 BRITISH AIRWAYS PLC S 536 1 12 89 6 4 1 0 0 5 92 4 1031 TOTAL NEW YORK (JF KENNEDY) 1009 2 12 90 5 4 1 0 0 4 92 4 1031 TOTAL USA 1009 2 12 90 5 4 1 0 0 4 92 4 1031 TOTAL LONDON CITY 64258 52 83 88 6 4 2 0 0 7 87 8 60974

96 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: LUTON (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights AUSTRIA SALZBURG EASYJET AIRLINE COMPANY LTD S 74 0 0 85 9 5 0 0 0 5 88 3 8 FLYBE LTD C 2005050000010000 THOMSON AIRWAYS LTD C 22 0 0 86 5 0 5 5 0 18 88 7 24 TOTAL SALZBURG 98208594110888632

TOTAL VIENNA 2150100000006000 TOTAL AUSTRIA 1002508594110888634

BELGIUM ANTWERP VLM (BELGIUM) C 200100000000000 TOTAL ANTWERP 220100000000000 BRUSSELS THOMAS COOK BELGIUMC 2005050000014000 TOTAL BRUSSELS 3 10 0 67 33 0 0 0 0 14 50 18 2 TOTAL BELGIUM 5 14 0 80 20 0 0 0 0 8 60 15 5

BULGARIA BURGAS THOMSON AIRWAYS LTDC 380089380005821538 WIZZ AIR S 423 0 1 55 19 17 7 2 0 27 33 34 416 TOTAL BURGAS 461 0 1 58 17 16 7 2 0 25 37 32 454 SOFIA WIZZ AIR S 738 0 2 67 10 13 9 1 0 22 62 23 738 TOTAL SOFIA 738 5 2 67 10 13 9 1 0 22 62 23 740 VARNA WIZZ AIR S 214 0 1 63 17 12 6 2 0 24 54 28 213 TOTAL VARNA 214 0 1 63 17 12 6 2 0 24 54 28 213 TOTAL BULGARIA 1413 5 4 63 14 14 8 1 0 23 53 27 1407

CANADA TOTAL CANADA 290 0050500085000

CROATIA SPLIT WIZZ AIR S 108 0 0 76 6 9 5 3 2 27 86 13 98 TOTAL SPLIT 108 0 0 76 6 9 5 3 2 27 86 13 98 TOTAL CROATIA 108 2 0 76 6 9 5 3 2 27 78 16 203

CYPRUS LARNACA MONARCH AIRLINES S 289 1 2 57 21 14 5 0 2 34 63 16 446 THOMSON AIRWAYS LTD C 52 0 0 65 21 13 0 0 0 14 77 36 48 TOTAL LARNACA 341 15 2 59 21 14 4 0 2 31 64 18 494 PAPHOS EASYJET AIRLINE COMPANY LTD S 278 1 0 77 13 5 4 1 0 14 70 15 214 THOMSON AIRWAYS LTD C 125 1 0 62 20 11 6 0 0 16 51 35 131 TOTAL PAPHOS 403 2 0 73 15 7 4 0 0 14 63 23 345 TOTAL CYPRUS 744 17 2 66 18 10 4 0 1 22 64 20 839

97 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: LUTON (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights CZECH REPUBLIC BRNO (TURANY) WIZZ AIR S 357 0 1 90 6 2 2 0 0 6 83 9 380 TOTAL BRNO (TURANY) 3570190622006839380 PRAGUE WIZZ AIR S 1181 0 2 87 6 3 3 1 0 9 83 11 1165 TOTAL PRAGUE 1181 4 2 87 6 3 3 1 0 9 83 11 1169 TOTAL CZECH REPUBLIC 1538 4 3 88 6 3 3 0 0 8 83 11 1549

EGYPT SHARM EL SHEIKH (OPHIRA) EASYJET AIRLINE COMPANY LTD S 518 0 1 85 8 4 2 0 0 9 81 14 521 THOMSON AIRWAYS LTD C 130 0 0 85 8 4 3 0 0 9 79 7 34 TOTAL SHARM EL SHEIKH (OPHIRA) 64811858420098113667 TOTAL EGYPT 64911859420098113668

ESTONIA TALLIN RYANAIR S 343 0 0 74 13 9 3 1 0 13 79 10 376 TOTAL TALLIN 343 4 0 74 13 9 3 1 0 13 79 10 376 TOTAL ESTONIA 343 4 0 74 13 9 3 1 0 13 79 10 376

FINLAND ENONTEKIO ENTER AIR C 4007502500012000 THOMSON AIRWAYS LTD C 2 0 0 0 50 50 0 0 0 31 50 45 2 TOTAL ENONTEKIO 6 0 0 50 17 33 0 0 0 18 50 45 2 KITTILA THOMAS COOK AIRLINES LTD C 2 0 0 50 0 50 0 0 0 20 0 0 0 TOTAL KITTILA 2005005000020000 TOTAL FINLAND 9 1 0 56 11 33 0 0 0 17 50 45 2

FRANCE BEAUVAIS FLYBE LTD C 2005050000013000 TOTAL BEAUVAIS 2005050000013000 BEZIERS RYANAIR S 328 0 2 81 10 7 1 0 0 9 86 6 328 TOTAL BEZIERS 328 0 2 81 10 7 1 0 0 9 86 6 328 BIARRITZ REGIONAL COMPAGNIE AERIENN C 2 0 0 50 0 0 50 0 0 72 0 0 0 TOTAL BIARRITZ 220500050007210002 BORDEAUX EASYJET AIRLINE COMPANY LTD S 565 0 0 90 3 3 3 0 0 8 87 8 704 TOTAL BORDEAUX 5652090333008878704 CLERMONT FERRAND REGIONAL COMPAGNIE AERIENN C 2 0 0 50 0 0 50 0 0 48 0 0 0 TRANSAVIA C 2 0 0 0 0 100 0 0 0 48 0 0 0 XL AIRWAYS FRANCE C 2005000500041000 TOTAL CLERMONT FERRAND 7 0 0 29 14 29 29 0 0 42 50 21 2 GRENOBLE EASYJET AIRLINE COMPANY LTD S 90 0 0 83 7 10 0 0 0 9 82 9 141 TOTAL GRENOBLE 90 3 0 83 7 10 0 0 0 9 82 9 141 LYON THOMSON AIRWAYS LTD C 2 0 0 50 0 50 0 0 0 19 100 2 2 98 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: LUTON (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights TOTAL LYON 2 0 0 50 0 50 0 0 0 19 50 35 4 MONTPELLIER EASYJET AIRLINE COMPANY LTD S 164 0 2 85 5 4 6 0 0 10 90 7 268 LINXAIR C 2005000500047000 TITAN AIRWAYS LTD C 200100000003000 VOLOTEA C 2 0 0 50 0 50 0 0 0 16 0 0 0 TOTAL MONTPELLIER 170 13 2 85 5 4 6 0 0 10 90 7 268 NICE AIR CONTRACTORS C 2 0 0 50 50 0 0 0 0 13 0 0 0 EASYJET AIRLINE COMPANY LTD S 1097 0 1 78 11 6 3 1 0 13 73 13 1078 JET2.COM LTD C 200100000001000 TOTAL NICE 1102 76 1 78 11 6 3 1 0 13 73 13 1082 NIMES RYANAIR S 596 0 2 93 4 2 1 0 0 5 93 4 604 TOTAL NIMES 5960293421005934604 PARIS (CHARLES DE GAULLE) EASYJET AIRLINE COMPANY LTD S 1887 0 1 83 8 5 3 0 0 10 78 13 1912 XL AIRWAYS FRANCE C 200 0010000039000 TOTAL PARIS (CHARLES DE GAULLE) 1889 3 1 83 8 5 3 0 0 10 78 13 1914 TOULON / HYERES AIREXPLORE C 2 0 0 0 0 50 50 0 0 77 0 0 0 TOTAL TOULON / HYERES 200 00505000770301 TOTAL FRANCE 4756 217 8 84 8 5 3 0 0 10 81 10 5119

GERMANY BERLIN (SCHONEFELD) EASYJET AIRLINE COMPANY LTD S 1312 0 0 89 6 3 2 0 0 7 89 7 1278 TOTAL BERLIN (SCHONEFELD) 1312 2 0 89 6 3 2 0 0 7 89 7 1278 BERLIN (TEGEL) GERMANIA FLUGGESELLSCHAFT C 2 0 0 50 50 0 0 0 0 16 0 0 0 THOMSON AIRWAYS LTD C 2 0 0 50 0 50 0 0 0 27 0 0 0 TOTAL BERLIN (TEGEL) 430 5025250 0 021000 DORTMUND EASYJET AIRLINE COMPANY LTD S 1274 0 0 88 7 4 2 0 0 8 87 7 1389 GERMANIA FLUGGESELLSCHAFT C 2 0 0 100 0 0 0 0 0 0 0 0 0 TOTAL DORTMUND 1277 0 0 88 6 4 2 0 0 8 87 7 1392 DUSSELDORF AIR BERLIN C 20010000000850182 TOTAL DUSSELDORF 26010000000850182 HAMBURG EASYJET AIRLINE COMPANY LTD S 596 0 0 89 5 3 2 1 0 7 84 8 602 TOTAL HAMBURG 5962089532107848604 MUNICH JET2.COM LTD C 200100000005000 MONARCH AIRLINES S 8400 7011127 0 016000 TOTAL MUNICH 86 22 0 71 10 12 7 0 0 15 100 3 6 TOTAL GERMANY 3279 81 0 88 6 3 2 0 0 7 87 8 3296

GIBRALTAR GIBRALTAR MONARCH AIRLINES S 467 0 2 62 19 11 7 1 0 24 63 22 760 TOTAL GIBRALTAR 467 4 2 62 19 11 7 1 0 24 63 22 761 TOTAL GIBRALTAR 467 4 2 62 19 11 7 1 0 24 63 22 761

99 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: LUTON (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights GREECE ATHENS AEGEAN AIRLINES C 2 0 0 0 50 50 0 0 0 29 0 0 0 TITAN AIRWAYS LTD C 2 0 0 0 100 0 0 0 0 25 0 0 0 TOTAL ATHENS 4 19 1 0 75 25 0 0 0 27 50 26 4 CORFU EASYJET AIRLINE COMPANY LTD S 126 0 0 91 6 2 2 0 0 5 0 0 0 MONARCH AIRLINES S 109 0 0 83 6 6 3 3 0 15 94 4 85 THOMSON AIRWAYS LTD C 50 1 0 82 16 2 0 0 0 6 73 17 51 TOTAL CORFU 2855087732109869136 HERAKLION EASYJET AIRLINE COMPANY LTD S 112 0 0 79 8 2 11 1 0 18 0 0 0 THOMSON AIRWAYS LTDC 511090460004633052 TOTAL HERAKLION 163 2 0 82 7 3 7 1 0 14 63 30 52 KEFALLINIA THOMSON AIRWAYS LTDC 440098200001851746 TOTAL KEFALLINIA 440098200001851746 RHODES THOMSON AIRWAYS LTD C 52 0 0 87 2 8 4 0 0 10 64 22 50 TOTAL RHODES 52 1 0 87 2 8 4 0 0 10 64 22 50 SALONIKA THOMSON AIRWAYS LTD C 40 0 0 100 0 0 0 0 0 1 100 1 43 TOTAL SALONIKA 40 0 0 100 0 0 0 0 0 1 100 1 43 ZAKINTHOS MONARCH AIRLINES C 33 0 0 42 21 27 6 3 0 29 43 38 35 THOMSON AIRWAYS LTD C 52 0 0 87 10 4 0 0 0 5 75 21 52 TOTAL ZAKINTHOS 85 1 0 69 14 13 2 1 0 14 62 28 87 TOTAL GREECE 673 34 1 84 7 4 3 1 0 10 76 17 419

HUNGARY BUDAPEST EASYJET AIRLINE COMPANY LTD S 538 0 0 83 9 5 3 0 0 9 81 10 688 THOMSON AIRWAYS LTDC 200100000000000 WIZZ AIR S 2123 0 5 78 12 5 4 2 0 17 68 21 2128 TOTAL BUDAPEST 2663 2 5 79 11 5 4 1 0 15 71 18 2817 DEBRECEN WIZZ AIR S 164 0 1 68 15 12 2 2 1 24 0 0 0 TOTAL DEBRECEN 164 0 1 68 15 12 2 2 1 24 0 0 0 TOTAL HUNGARY 2827 2 6 78 11 5 3 1 0 16 71 18 2817

ICELAND KEFLAVIK EASYJET AIRLINE COMPANY LTD S 237 0 0 94 5 0 1 0 0 4 0 0 0 TOTAL KEFLAVIK 2371094501004000 TOTAL ICELAND 2371094501004000

IRISH REPUBLIC DUBLIN AER ARANN C 800 501313131305110002 AER LINGUS C 2 0 0 50 0 50 0 0 0 27 0 0 0 AIR CONTRACTORS C 3 0 0 0 100 0 0 0 0 22 0 0 0 AIREXPLORE C 2 0 0 50 0 50 0 0 0 30 0 0 0 CITY JET C 8 0 0 38 25 25 13 0 0 37 75 13 4 FLYBE LTD C 6 0 0 0 67 33 0 0 0 30 0 0 0 100 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: LUTON (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights DUBLIN IBERWORLD C 200 0050500055000 JET2.COM LTD C 200100000000000 RYANAIR S 2142 0 0 86 9 4 1 1 0 8 85 8 2185 TRAVEL SERVICE AIRLINES C 2 0 0 0 0 100 0 0 0 43 0 0 0 TOTAL DUBLIN 2177 9 0 85 9 4 1 1 0 9 85 8 2193 IRELAND WEST(KNOCK) RYANAIR S 606 0 0 74 14 7 4 0 0 14 75 10 546 TOTAL IRELAND WEST(KNOCK) 606 0 0 74 14 7 4 0 0 14 75 10 546 KERRY COUNTY RYANAIR S 733 0 1 88 6 4 2 0 0 7 92 6 732 TOTAL KERRY COUNTY 7330188642007926732

TOTAL SHANNON 2 1 0 50 50 0 0 0 0 12 50 14 2 WATERFORD AER ARANN S 546 8 0 77 8 6 8 2 0 19 73 23 416 TOTAL WATERFORD 546 8 0 77 8 6 8 2 0 19 73 23 416 TOTAL IRISH REPUBLIC 4065 19 1 83 9 5 3 1 0 10 83 10 4470

ISRAEL OVDA MONARCH AIRLINES C 300 033670 0 0320421 THOMSON AIRWAYS LTD C 13 0 0 62 8 8 23 0 0 37 93 5 15 TOTAL OVDA 16 0 0 50 13 19 19 0 0 36 80 13 20 TEL AVIV ARKIA C 5206000040081000 EASYJET AIRLINE COMPANY LTD S 756 0 1 65 18 12 5 0 0 18 64 19 726 EL AL S 271 0 2 67 18 11 4 0 0 15 59 23 446 ISRAIR LTD C 4007525000010000 MONARCH AIRLINES C 200 0500500059000 THOMSON AIRWAYS LTD C 5 0 0 0 0 40 60 0 0 69 0 37 7 TOTAL TEL AVIV 1044 28 3 65 18 11 5 0 0 17 60 22 1230 TOTAL ISRAEL 1060 28 3 65 18 12 5 0 0 18 60 22 1250

ITALY ALGHERO/SASSARI RYANAIR S1280284574009000 TOTAL ALGHERO/SASSARI 1280284574009000 MILAN (MALPENSA) ALITALIA (CAI) C 2005000500067000 EASYJET AIRLINE COMPANY LTD S 1037 0 2 81 10 4 3 1 0 13 76 13 1003 TOTAL MILAN (MALPENSA) 1039 6 2 81 10 4 4 1 0 13 76 13 1003 NAPLES BLUE PANORAMA C 2 0 0 0 100 0 0 0 0 21 0 0 0 TOTAL NAPLES 3603367000016000 PISA EASYJET AIRLINE COMPANY LTD S 416 0 0 77 12 6 5 0 0 13 68 18 412 FLYBE LTD C 2 0 0 0 50 0 50 0 0 85 0 0 0 TOTAL PISA 418 7 1 77 12 6 5 0 0 13 68 18 412 RIMINI DARWIN AIRLINE C 2 0 0 0 100 0 0 0 0 20 0 0 0 TOTAL RIMINI 2 0 0 0 100 0 0 0 0 20 0 0 0 ROME (FIUMICINO) FLYBE LTD C 2 0 0 0 100 0 0 0 0 22 0 0 0 MONARCH AIRLINES S 308 1 1 54 17 12 13 2 2 39 0 0 0

101 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: LUTON (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights TOTAL ROME (FIUMICINO) 310 3 1 54 17 12 13 2 2 38 0 0 0 TRAPANI RYANAIR S 148 0 0 74 14 9 3 0 0 11 87 7 182 TOTAL TRAPANI 148 0 0 74 14 9 3 0 0 11 87 7 182 TURIN ALITALIA (CAI) C 2 0 0 50 0 50 0 0 0 17 0 0 0 TOTAL TURIN 2705005000017000 VERONA VILLAFRANCA SMALL PLANET AIRLINES C 3 0 0 0 67 33 0 0 0 31 0 0 0 TOTAL VERONA VILLAFRANCA 3 0 0 0 67 33 0 0 0 31 75 11 4 TOTAL ITALY 2053 140 6 76 12 6 5 1 0 16 75 15 1618

JORDAN AQABA THOMSON AIRWAYS LTDC 2001000000050281 TOTAL AQABA 2101000000050281 TOTAL JORDAN 2301000000050281

LATVIA RIGA WIZZ AIR S 653 0 1 70 17 11 3 0 0 14 55 20 455 TOTAL RIGA 653 0 1 70 17 11 3 0 0 14 55 20 455 TOTAL LATVIA 653 0 1 70 17 11 3 0 0 14 55 20 455

LITHUANIA KAUNAS RYANAIR S 435 0 1 90 6 3 1 0 0 6 91 5 352 TOTAL KAUNAS 4350190631006915352 VILNIUS RYANAIR S 88 0 0 83 13 1 3 0 0 8 0 0 0 WIZZ AIR S 756 0 2 82 12 5 1 0 0 8 78 11 372 TOTAL VILNIUS 844 0 2 82 12 5 1 0 0 8 78 11 372 TOTAL LITHUANIA 1279 0 3 85 10 4 1 0 0 7 85 8 724

MACEDONIA SKOPJE WIZZ AIR S 280 0 1 40 27 22 9 1 1 33 63 18 178 TOTAL SKOPJE 280 0 1 40 27 22 9 1 1 33 63 18 178 TOTAL MACEDONIA 280 0 1 40 27 22 9 1 1 33 63 18 178

MALTA MALTA RYANAIR S 558 0 0 80 14 4 1 0 0 10 82 9 560 TOTAL MALTA 558 2 0 80 14 4 1 0 0 10 82 9 560 TOTAL MALTA 558 2 0 80 14 4 1 0 0 10 82 9 560

MOROCCO MARRAKESH RYANAIR S 257 1 1 76 12 8 3 1 0 14 87 7 374 TOTAL MARRAKESH 257 5 1 76 12 8 3 1 0 14 86 7 375 TOTAL MOROCCO 257 9 1 76 12 8 3 1 0 14 86 7 378

NETHERLANDS

102 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: LUTON (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights AMSTERDAM EASYJET AIRLINE COMPANY LTD S 2481 0 2 86 6 4 3 0 0 8 82 9 2179 TRANSAVIA C 400100000004000 TOTAL AMSTERDAM 2485 6 2 87 6 4 3 0 0 8 82 9 2179 TOTAL NETHERLANDS 2485 15 2 87 6 4 3 0 0 8 82 9 2179

POLAND GDANSK WIZZ AIR S 1329 0 9 78 11 6 2 1 1 17 78 15 1410 TOTAL GDANSK 1329 2 9 78 11 6 2 1 1 17 78 15 1410 KATOWICE WIZZ AIR S 1406 0 7 75 14 7 4 1 0 14 76 15 1456 TOTAL KATOWICE 1406 0 7 75 14 7 4 1 0 14 76 15 1456 KRAKOW MONARCH AIRLINES C 200100000003000 THOMSON AIRWAYS LTD C 2 0 0 50 50 0 0 0 0 16 100 5 2 TOTAL KRAKOW 52080200000967126 LODZ LUBLINEK WIZZ AIR S 291 0 1 89 4 1 4 1 0 12 89 6 92 TOTAL LODZ LUBLINEK 291 0 1 89 4 1 4 1 0 12 89 6 92 LUBLIN (PORT LOTNICZY) WIZZ AIR S 10 0 0 30 40 0 30 0 0 33 0 0 0 TOTAL LUBLIN (PORT LOTNICZY) 10 0 0 30 40 0 30 0 0 33 0 0 0 MODLIN MASOVIA WIZZ AIR S98507779582021000 TOTAL MODLIN MASOVIA 98507779582021000 POZNAN WIZZ AIR S 691 0 0 87 8 2 2 0 0 9 85 10 674 TOTAL POZNAN 69100878220098510674 RZESZOW RYANAIR S 325 1 0 82 10 5 2 1 0 11 88 9 228 TOTAL RZESZOW 325 1 0 82 10 5 2 1 0 11 88 9 228 WARSAW LOT-POLISH AIRLINES C 3 0 0 100 0 0 0 0 0 3 0 0 0 WIZZ AIR S 1291 0 5 80 12 4 3 1 0 13 71 16 2100 TOTAL WARSAW 1294 8 5 80 12 4 3 1 0 13 71 16 2100 WROCLAW WIZZ AIR S 523 0 2 81 12 5 2 1 0 11 72 18 524 TOTAL WROCLAW 523 0 2 81 12 5 2 1 0 11 72 18 524 TOTAL POLAND 6859 13 31 79 11 5 4 1 0 14 76 15 6490

PORTUGAL(EXCLUDING MADEIRA) AZORES PONTA DELGADA MONARCH AIRLINES C 30010000000010001 TOTAL AZORES PONTA DELGADA 30010000000010001 FARO EASYJET AIRLINE COMPANY LTD S 761 1 0 87 5 4 4 1 0 9 83 10 880 MONARCH AIRLINES S 321 1 0 81 12 4 2 1 0 10 76 15 391 THOMSON AIRWAYS LTD C 102 0 0 97 1 2 0 0 0 3 87 9 104 TITAN AIRWAYS LTD C 2 0 0 50 0 50 0 0 0 34 0 0 0 TOTAL FARO 1186 6 0 86 6 4 3 1 0 9 81 11 1375 LISBON EASYJET AIRLINE COMPANY LTD S 981 1 1 77 11 7 4 1 0 13 74 12 1040 SATA C 400 02550250 051000 TOTAL LISBON 985 4 1 77 11 7 4 1 0 13 74 12 1040

103 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: LUTON (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

PORTUGAL(MADEIRA) FUNCHAL THOMSON AIRWAYS LTD C 60 0 0 82 13 0 5 0 0 10 78 15 68 TOTAL FUNCHAL 60 0 0 82 13 0 5 0 0 10 78 15 68 TOTAL PORTUGAL(MADEIRA) 60 0 0 82 13 0 5 0 0 10 78 15 68

REPUBLIC OF MOLDOVA CHISINAU (KISHINEV) THOMAS COOK BELGIUMC 200100000004000 TOTAL CHISINAU (KISHINEV) 220100000004000 TOTAL REPUBLIC OF MOLDOVA 220100000004000

REPUBLIC OF SERBIA BELGRADE WIZZ AIR S 356 0 0 71 18 7 4 0 1 16 64 18 380 TOTAL BELGRADE 356 0 0 71 18 7 4 0 1 16 64 18 380 TOTAL REPUBLIC OF SERBIA 356 0 0 71 18 7 4 0 1 16 64 18 380

ROMANIA BACAU BLUE AIR TRANSPORT AERIAN S 470 0 0 82 9 6 3 1 0 11 80 17 341 TOTAL BACAU 470 0 0 82 9 6 3 1 0 11 80 17 341 BUCHAREST (BANEASA) BLUE AIR TRANSPORT AERIAN S 120 0 0 54 19 15 8 2 2 34 53 26 517 WIZZ AIR S 184 0 2 36 17 28 16 2 1 41 78 13 1298 TOTAL BUCHAREST (BANEASA) 304 0 2 43 18 23 13 2 1 38 71 17 1815 BUCHAREST (OTOPENI) BLUE AIR TRANSPORT AERIAN S 462 2 4 65 21 10 4 0 0 16 0 0 0 WIZZ AIR S 986 0 0 66 19 11 4 0 0 16 0 0 0 TOTAL BUCHAREST (OTOPENI) 1448 5 4 66 20 10 4 0 0 16 0 0 0 CLUJ NAPOCA WIZZ AIR S 584 0 3 76 11 9 2 1 0 15 73 13 615 TOTAL CLUJ NAPOCA 584 0 3 76 11 9 2 1 0 15 73 13 615 TIMISOARA WIZZ AIR S 310 0 0 76 13 8 4 0 0 10 81 12 312 TOTAL TIMISOARA 310 0 0 76 13 8 4 0 0 10 81 12 312 TIRGU MURES WIZZ AIR S 365 0 2 81 11 5 2 1 0 10 69 13 259 TOTAL TIRGU MURES 365 0 2 81 11 5 2 1 0 10 69 13 259 TOTAL ROMANIA 3481 6 11 70 15 10 4 1 0 16 73 15 3342

SLOVAK REPUBLIC BRATISLAVA RYANAIR S 460 0 2 69 20 8 2 0 0 15 72 12 668 TOTAL BRATISLAVA 460 1 2 69 20 8 2 0 0 15 72 12 668 TOTAL SLOVAK REPUBLIC 460 2 2 69 20 8 2 0 0 15 72 12 668

SLOVENIA LJUBLJANA ADRIA AIRWAYS C 4007525000011000 ADRIA AIRWAYS S2200088822007000 WIZZ AIR S 52 0 0 65 12 10 10 4 0 28 0 0 0

104 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: LUTON (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

SPAIN ALICANTE EASYJET AIRLINE COMPANY LTD S 735 4 3 84 9 3 4 0 0 9 83 8 696 MONARCH AIRLINES S 461 1 1 61 21 12 5 1 0 20 68 20 502 TOTAL ALICANTE 1196 6 4 75 13 7 4 0 0 13 77 13 1210 BARCELONA EASYJET AIRLINE COMPANY LTD S 1415 1 1 88 5 4 3 0 0 7 86 8 1446 TOTAL BARCELONA 1416 12 1 88 5 4 3 0 0 7 86 8 1465 GIRONA RYANAIR S 468 0 2 81 12 5 1 0 0 11 82 7 328 TOTAL GIRONA 468 1 2 81 12 5 1 0 0 11 82 7 328 IBIZA EASYJET AIRLINE COMPANY LTD S 204 0 0 89 7 4 0 0 0 4 82 11 282 THOMSON AIRWAYS LTD C 97 0 0 91 7 2 0 0 0 4 86 9 101 TOTAL IBIZA 302120897300048310383 MADRID EASYJET AIRLINE COMPANY LTD S 1417 1 0 83 9 5 3 0 0 10 80 12 1669 TOTAL MADRID 1419 12 0 83 9 5 3 0 0 10 80 12 1677 MAHON EASYJET AIRLINE COMPANY LTD S 84 0 0 94 5 0 1 0 0 2 87 7 122 MONARCH AIRLINES S 166 0 0 80 13 4 2 0 1 15 78 15 190 THOMSON AIRWAYS LTD C 106 1 0 87 9 3 0 0 1 10 78 27 90 TOTAL MAHON 356 1 0 85 10 3 1 0 1 10 81 15 402 MALAGA EASYJET AIRLINE COMPANY LTD S 1039 0 3 83 9 5 3 0 0 10 83 10 1052 MONARCH AIRLINES S 371 1 1 63 21 9 5 1 1 26 73 18 607 THOMSON AIRWAYS LTD C 99 0 0 86 7 1 6 0 0 9 58 16 102 TOTAL MALAGA 1509 9 4 78 12 6 3 1 0 14 78 13 1764 MURCIA SAN JAVIER RYANAIR S 454 0 0 81 10 6 3 0 0 11 89 7 448 TOTAL MURCIA SAN JAVIER 454 0 0 81 10 6 3 0 0 11 89 7 448 PALMA DE MALLORCA EASYJET AIRLINE COMPANY LTD S 920 0 1 84 7 6 3 0 0 8 82 9 892 MONARCH AIRLINES S 321 1 0 69 12 10 7 1 1 24 56 27 334 THOMSON AIRWAYS LTD C 267 0 0 84 6 4 5 1 0 12 62 41 259 TOTAL PALMA DE MALLORCA 1508 6 1 81 8 6 4 0 0 12 73 19 1487 REUS RYANAIR S 256 0 0 91 5 3 2 0 0 6 90 5 248 THOMSON AIRWAYS LTD C 52 0 0 96 0 0 4 0 0 4 96 4 50 TOTAL REUS 3080092422006915298 SEVILLE ADRIA AIRWAYS C 2005050000011000 TOTAL SEVILLE 2005050000011000

TOTAL VALENCIA 2 1 0 50 0 50 0 0 0 34 75 14 4 TOTAL SPAIN 8941 89 12 82 9 5 3 0 0 11 80 12 9466

SPAIN(CANARY ISLANDS) ARRECIFE MONARCH AIRLINES S 144 2 2 60 27 9 3 0 0 15 61 19 278 RYANAIR S 216 0 0 82 15 2 1 0 0 9 82 8 210 THOMSON AIRWAYS LTD C 106 0 0 81 7 8 4 0 0 10 66 15 103 105 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: LUTON (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights TOTAL ARRECIFE 466 2 2 75 17 6 2 0 0 11 69 14 591 FUERTEVENTURA RYANAIR S 184 0 0 83 10 4 3 1 0 10 88 6 208 THOMSON AIRWAYS LTDC 600097003005811858 TOTAL FUERTEVENTURA 2440086733009878266 LAS PALMAS RYANAIR S 208 1 0 84 7 9 1 0 0 9 86 6 212 THOMSON AIRWAYS LTD C 106 0 0 83 7 3 8 0 0 12 88 8 104 TOTAL LAS PALMAS 314 2 0 83 7 7 3 0 0 10 86 7 317 TENERIFE (SURREINA SOFIA) MONARCH AIRLINES S 444 0 2 64 18 12 3 2 0 23 64 19 741 RYANAIR S 275 0 1 94 3 3 0 0 0 4 92 5 286 THOMSON AIRWAYS LTD C 208 0 0 87 7 5 1 0 0 7 75 16 160 TOTAL TENERIFE (SURREINA SOFIA) 927 2 3 78 11 8 2 1 0 14 72 15 1188 TOTAL SPAIN(CANARY ISLANDS) 1951 6 5 79 11 7 2 1 0 12 75 13 2362

SWITZERLAND GENEVA EASYJET AIRLINE COMPANY LTD S 2066 1 0 81 9 5 4 0 0 11 80 11 2167 TOTAL GENEVA 2066 61 0 81 9 5 4 0 0 11 80 11 2167 ZURICH ADRIA AIRWAYS C 2005000500035000 EASYJET AIRLINE COMPANY LTD S 710 1 0 84 9 4 3 0 0 9 80 9 778 TOTAL ZURICH 71226084943009809783 TOTAL SWITZERLAND 2778 109 0 82 9 5 4 0 0 11 80 11 2950

TUNISIA ENFIDHA THOMSON AIRWAYS LTD C 63 0 0 81 6 2 11 0 0 13 85 18 53 TOTAL ENFIDHA 63 0 0 81 6 2 11 0 0 13 85 18 53 TOTAL TUNISIA 64 6 0 81 6 2 11 0 0 13 85 17 62

TURKEY ANTALYA THOMSON AIRWAYS LTD C 51 1 0 82 10 4 4 0 0 14 73 17 99 TOTAL ANTALYA 51 2 0 82 10 4 4 0 0 14 67 23 133 BODRUM (MILAS) MONARCH AIRLINES S 192 0 0 45 19 22 10 4 0 33 58 29 149 THOMSON AIRWAYS LTD C 52 0 0 81 10 8 2 0 0 9 64 15 50 TOTAL BODRUM (MILAS) 244 1 0 52 17 19 9 3 0 28 59 26 199 DALAMAN MONARCH AIRLINES S 307 1 3 65 14 12 6 2 0 23 61 24 212 THOMSON AIRWAYS LTD C 153 0 0 80 9 7 5 0 0 12 73 20 163 TOTAL DALAMAN 460 1 3 70 13 10 6 1 0 19 66 22 425 ISTANBUL (SABIHA GOKCEN) EASYJET AIRLINE COMPANY LTD S 560 0 1 91 6 2 1 0 0 6 75 13 506 TOTAL ISTANBUL (SABIHA GOKCEN) 560111916210067413509 TOTAL TURKEY 1316 20 4 76 10 8 4 1 0 15 68 19 1266

UKRAINE KIEV (BORISPOL) NEOS SPA C 2005000500040000 TRANSAVIA C 2 2 0 0 0 100 0 0 0 44 0 0 0 UKRAINE INTERNATIONAL AIRLIN C 2 0 0 50 0 0 50 0 0 71 0 0 0 106 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: LUTON (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights TOTAL KIEV (BORISPOL) 6 9 0 33 0 33 33 0 0 51 71 18 72 KIEV (ZHULYANY) WIZZ AIR S 299 0 1 70 13 11 5 1 0 20 77 16 245 TOTAL KIEV (ZHULYANY) 299 7 1 70 13 11 5 1 0 20 77 16 245 TOTAL UKRAINE 305 31 1 69 13 11 5 1 0 20 76 16 317

UNITED ARAB EMIRATES AL AIN THOMSON AIRWAYS LTDC 2005050000016000 TOTAL AL AIN 2205050000016000 TOTAL UNITED ARAB EMIRATES 2 25 0 50 50 0 0 0 0 16 50 18 2

UNITED KINGDOM ABERDEEN EASYJET AIRLINE COMPANY LTD S 1001 1 3 83 10 5 2 0 0 8 81 9 1181 TOTAL ABERDEEN 1001 6 3 83 10 5 2 0 0 8 81 9 1181 BELFAST INTERNATIONAL AER LINGUS C 2 0 0 50 50 0 0 0 0 13 0 0 0 EASYJET AIRLINE COMPANY LTD S 1896 0 0 87 7 4 2 0 0 7 84 8 1168 JET2.COM LTD C 2 0 0 50 50 0 0 0 0 13 100 5 2 TOTAL BELFAST INTERNATIONAL 1901 0 0 87 7 4 2 0 0 7 84 8 1172 BIRMINGHAM MONARCH AIRLINES S 2 2 0 50 50 0 0 0 0 8 0 0 0 TOTAL BIRMINGHAM 24050500000810001 DURHAM TEES VALLEY CITY JET C 2 0 0 0 50 0 50 0 0 60 0 0 0 TOTAL DURHAM TEES VALLEY 2 1 0 0 50 0 50 0 0 60 0 0 0 EDINBURGH EASYJET AIRLINE COMPANY LTD S 2216 2 1 89 5 3 3 0 0 7 87 8 2040 TOTAL EDINBURGH 2216 9 1 89 5 3 3 0 0 7 87 8 2040

TOTAL GATWICK 2 4 1 0 50 50 0 0 0 32 0 0 0 GLASGOW EASYJET AIRLINE COMPANY LTD S 2238 2 1 88 6 3 2 0 0 7 85 8 2287 JET2.COM LTD C 2 0 0 50 0 50 0 0 0 22 0 0 0 TOTAL GLASGOW 2242 5 1 88 6 3 2 0 0 7 85 8 2288 HEATHROW BRITISH AIRWAYS PLC S 2 0 0 50 50 0 0 0 0 11 0 0 0 TOTAL HEATHROW 2005050000011000 INVERNESS EASYJET AIRLINE COMPANY LTD S 690 0 22 89 6 2 3 0 0 7 87 9 782 TOTAL INVERNESS 69032289623007879783 ISLE OF MAN FLYBE LTD S 454 0 0 87 6 4 3 0 0 9 86 9 598 TOTAL ISLE OF MAN 4547187643009869598 JERSEY FLYBE LTD S 378 1 14 79 9 8 3 0 0 12 82 9 382 TOTAL JERSEY 379 4 14 79 9 8 4 0 0 12 82 9 382 LIVERPOOL (JOHN LENNON) JET2.COM LTD C 2005050000010000 TOTAL LIVERPOOL (JOHN LENNON) 2305050000010000 MANCHESTER BMI REGIONAL C 2 0 0 50 0 50 0 0 0 33 0 0 0 TOTAL MANCHESTER 4 16 0 25 0 50 0 25 0 91 67 18 15 NEWCASTLE FLYBE LTD C 200100000007000 107 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: LUTON (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights TOTAL NEWCASTLE 4200100000006000 TOTAL UNITED KINGDOM 8905 109 43 87 6 4 2 0 0 7 85 9 9145 TOTAL LUTON 67774 1539 155 81 10 6 3 1 0 12 78 13 68257

108 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: MANCHESTER (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights AUSTRALIA SYDNEY QANTAS C 200 050500 0 025000 TOTAL SYDNEY 2 0 0 0 50 50 0 0 0 25 0 0 0 TOTAL AUSTRALIA 2 0 0 0 50 50 0 0 0 25 0 0 0

AUSTRIA GRAZ EASTERN AIRWAYS C 200100000007000 TOTAL GRAZ 20010000000710054 INNSBRUCK AUSTRIAN AIRLINES C 29 0 0 69 14 7 10 0 0 21 0 266 5 AUSTRIAN ARROWS C 28 1 0 71 14 11 0 0 4 31 0 0 0 FLYBE LTD C 34 0 0 71 12 12 3 3 0 18 68 24 34 MONARCH AIRLINES S 140086770007000 THOMAS COOK AIRLINES LTD C 29 0 0 62 14 10 14 0 0 24 75 34 32 THOMSON AIRWAYS LTD C 96 1 0 73 9 7 7 3 0 25 80 13 103 TOTAL INNSBRUCK 230 3 0 71 11 9 7 2 0 23 76 25 202 LINZ EASTERN AIRWAYS C 2005005000020000 TOTAL LINZ 2005005000020000 SALZBURG FLYBE LTD C 2 0 0 0 0 100 0 0 0 49 84 9 25 JET2.COM LTD S 34 0 0 71 15 15 0 0 0 12 57 48 35 JET2.COM LTD C 26 0 0 54 27 12 4 4 0 24 90 6 29 MONARCH AIRLINES C 200100000002000 THOMAS COOK AIRLINES LTD C 27 0 0 78 15 4 4 0 0 15 70 10 30 THOMSON AIRWAYS LTD C 113 0 0 79 10 5 4 2 0 16 88 15 111 TOTAL SALZBURG 204 0 0 74 13 8 3 1 0 16 81 18 230 TOTAL AUSTRIA 438 3 0 72 12 9 5 2 0 20 79 21 438

BANGLADESH DHAKHA BIMAN BANGLADESH AIRLINES S 145 1 3 28 13 22 32 3 1 67 12 98 34 TOTAL DHAKHA 145 1 3 28 13 22 32 3 1 67 12 98 34 TOTAL BANGLADESH 145 1 3 28 13 22 32 3 1 67 12 98 34

BARBADOS BRIDGETOWN THOMAS COOK AIRLINES LTD C 68 0 0 68 10 4 12 6 0 32 59 36 111 THOMSON AIRWAYS LTD C 111 3 0 68 10 14 5 3 1 27 57 31 106 VIRGIN ATLANTIC AIRWAYS LTD S 135 0 0 85 7 4 4 0 0 10 78 11 110 TOTAL BRIDGETOWN 315 4 0 75 9 7 6 2 0 21 65 26 327 TOTAL BARBADOS 315 4 0 75 9 7 6 2 0 21 65 26 327

BELARUS MINSK INT'L BELAVIA (BELARUSSIAN AIRLINES S 28 0 0 75 4 7 7 7 0 34 89 6 28 TOTAL MINSK INT'L 28 0 0 75 4 7 7 7 0 34 89 6 28 TOTAL BELARUS 28 0 0 75 4 7 7 7 0 34 89 6 28

BELGIUM ANTWERP BMI REGIONAL S1820193204107000 109 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: MANCHESTER (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights ANTWERP VLM (BELGIUM) S 523 0 0 90 5 3 2 0 0 7 90 7 1012 VLM (BELGIUM) C 2 0 0 50 0 50 0 0 0 16 50 9 2 TOTAL ANTWERP 70701914220079071014 BRUSSELS BRUSSELS AIRLINES S 2231 0 3 75 13 9 3 0 0 12 86 8 2285 FLYBE LTD S 692 0 6 75 11 6 7 1 0 18 75 17 1005 TOTAL BRUSSELS 2923 4 11 75 13 8 4 0 0 14 82 11 3291 CHARLEROI RYANAIR S 1170 0 1 92 4 2 1 1 0 5 80 8 112 TOTAL CHARLEROI 1170 0 1 92 4 2 1 1 0 5 80 8 112 OSTEND LINXAIR C 2 0 0 0 0 100 0 0 0 44 0 0 0 TOTAL OSTEND 3003306700029000 TOTAL BELGIUM 4803 4 13 81 9 6 3 0 0 11 84 10 4417

BULGARIA BURGAS BH AIR C 121 0 0 31 31 25 12 2 0 34 49 24 121 THOMAS COOK AIRLINES LTD C 82 0 0 74 4 6 10 6 0 30 65 21 84 THOMSON AIRWAYS LTD C 76 0 0 75 8 8 8 1 0 17 84 18 76 TOTAL BURGAS 279 0 0 56 16 15 10 3 0 28 63 21 281 SOFIA BH AIR C 23 1 0 57 26 13 4 0 0 16 64 12 22 EASYJET AIRLINE COMPANY LTD S 260 0 0 85 7 5 3 0 0 9 73 20 241 THOMAS COOK AIRLINES LTD C 21 0 0 38 24 14 14 0 10 69 67 81 21 THOMSON AIRWAYS LTD C 22 1 0 64 18 18 0 0 0 15 91 11 23 TOTAL SOFIA 326 2 0 78 10 7 4 0 1 14 73 22 327 VARNA BH AIR C 35 0 0 34 31 23 6 6 0 40 13 33 38 TOTAL VARNA 36 1 0 36 31 22 6 6 0 39 13 33 38 TOTAL BULGARIA 641 3 0 66 14 11 7 2 0 21 65 22 646

CANADA CALGARY AIR TRANSAT S 132 0 0 77 9 9 5 0 1 15 67 13 6 TOTAL CALGARY 132 0 1 77 9 9 5 0 1 15 80 24 170 TORONTO AIR TRANSAT S 348 1 1 65 17 14 4 1 0 18 75 13 376 TOTAL TORONTO 349 2 1 65 17 13 4 1 0 18 75 13 378 VANCOUVER AIR TRANSAT S 94 0 0 74 15 10 1 0 0 11 0 0 0 TOTAL VANCOUVER 94 0 0 74 15 10 1 0 0 11 75 23 106 TOTAL CANADA 576 2 2 69 15 12 4 1 0 16 76 18 655

CAPE VERDE ISLANDS BOA VISTA (RABIL) THOMAS COOK AIRLINES LTD C 33 0 0 70 9 9 12 0 0 23 71 13 7 THOMSON AIRWAYS LTD S 210 0 2 71 15 6 6 2 0 20 69 15 171 TOTAL BOA VISTA (RABIL) 243 0 2 71 14 7 7 2 0 20 69 16 188 ILHA DO SAL C.VERDE THOMSON AIRWAYS LTD S 103 0 2 66 18 10 4 0 2 27 46 24 104 TOTAL ILHA DO SAL C.VERDE 103 0 2 66 18 10 4 0 2 27 46 24 104 TOTAL CAPE VERDE ISLANDS 346 0 4 69 16 8 6 1 1 22 61 19 292

110 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: MANCHESTER (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights CROATIA DUBROVNIK JET2.COM LTD C 2 0 0 100 0 0 0 0 0 0 100 5 2 JET2.COM LTD S 111 0 1 79 8 3 8 2 0 17 73 14 108 MONARCH AIRLINES S 190 0 1 57 15 11 13 4 1 33 0 0 0 THOMSON AIRWAYS LTDC 500096004004791753 TOTAL DUBROVNIK 353 0 2 70 10 7 10 3 0 24 75 15 163 PULA JET2.COM LTD S 42 0 0 76 19 2 2 0 0 9 0 0 0 THOMSON AIRWAYS LTD C 44 0 0 95 5 0 0 0 0 3 95 6 44 TOTAL PULA 86 0 0 86 12 1 1 0 0 6 90 6 91 SPLIT JET2.COM LTD S 46 0 0 43 33 13 9 2 0 29 29 41 45 TOTAL SPLIT 46 0 0 43 33 13 9 2 0 29 29 40 48 TOTAL CROATIA 485 0 2 70 13 6 8 2 0 21 73 16 303

CUBA CUNAGUA (CAYO COCO) THOMAS COOK AIRLINES LTD C 62 1 0 66 3 15 15 2 0 31 79 11 96 TOTAL CUNAGUA (CAYO COCO) 62 1 0 66 3 15 15 2 0 31 79 11 96 HOLGUIN (FRANK PAIS) THOMAS COOK AIRLINES LTD C 86 1 0 56 13 8 16 2 5 67 72 18 76 THOMSON AIRWAYS LTD C 76 0 0 82 4 5 4 5 0 22 75 20 71 TOTAL HOLGUIN (FRANK PAIS) 162 1 0 68 9 7 10 4 2 46 73 19 147 SANTA CLARA THOMAS COOK AIRLINES LTD C 24 0 0 63 0 8 21 4 4 57 71 16 24 TOTAL SANTA CLARA 24 0 0 63 0 8 21 4 4 57 71 16 24 VARADERO THOMAS COOK AIRLINES LTD C 30 0 0 60 23 10 7 0 0 15 71 17 68 THOMSON AIRWAYS LTD C 92 0 0 51 20 11 18 0 0 31 64 21 100 TOTAL VARADERO 122 0 0 53 20 11 16 0 0 27 67 19 168 TOTAL CUBA 370 2 0 62 11 9 14 2 1 38 71 18 444

CYPRUS LARNACA CYPRUS AIRWAYS S 7 0 0 43 29 29 0 0 0 21 56 21 339 JET2.COM LTD S 94 0 0 54 27 9 9 2 0 25 14 55 50 MONARCH AIRLINES C 200 0001000074000 MONARCH AIRLINES S 574 0 3 47 23 15 13 1 1 35 62 22 601 THOMAS COOK AIRLINES LTD C 152 0 0 57 14 13 10 5 1 42 61 25 197 THOMSON AIRWAYS LTD C 115 0 0 69 20 6 5 0 0 14 58 28 111 TOTAL LARNACA 944 0 3 52 22 13 11 2 1 33 55 28 1392 PAPHOS EASYJET AIRLINE COMPANY LTD S 650 1 2 75 15 6 3 0 0 11 71 15 664 JET2.COM LTD S 125 2 1 62 26 8 2 0 2 21 60 23 124 MONARCH AIRLINES S 112 0 1 29 22 21 20 4 3 62 64 24 155 THOMAS COOK AIRLINES LTD C 197 0 0 64 11 13 9 1 2 29 78 14 250 THOMSON AIRWAYS LTD C 366 0 0 61 16 16 7 0 0 20 74 14 347 TOTAL PAPHOS 1450 3 4 66 16 11 6 1 1 21 71 16 1540 TOTAL CYPRUS 2394 3 7 60 19 12 8 1 1 25 63 22 2932

CZECH REPUBLIC PRAGUE JET2.COM LTD S 553 1 0 76 11 5 7 2 0 19 62 25 448 111 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: MANCHESTER (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

DENMARK AARHUS (TIRSTRUP) SUN AIR OF SCANDINAVIA S 194 0 0 57 29 12 2 0 0 16 0 0 0 TOTAL AARHUS (TIRSTRUP) 194 0 0 57 29 12 2 0 0 16 0 0 0 BILLUND SUN AIR OF SCANDINAVIA S 1150 0 4 84 11 3 2 0 0 8 84 8 1063 TOTAL BILLUND 1150 0 4 84 11 3 2 0 0 8 84 8 1063 COPENHAGEN EASYJET AIRLINE COMPANY LTD S 688 0 2 88 7 4 1 0 0 6 88 9 588 SAS S 1321 2 2 90 5 3 2 0 0 6 88 7 1347 TITAN AIRWAYS LTD C 2001000000025092 TOTAL COPENHAGEN 2011 2 4 89 6 3 2 0 0 6 88 7 1939 TOTAL DENMARK 3355 2 8 85 9 4 2 0 0 7 87 8 3004

DOMINICAN REPUBLIC PUERTO PLATA THOMAS COOK AIRLINES LTD C 40 1 0 75 3 5 18 0 0 23 79 12 52 THOMSON AIRWAYS LTD C 102 0 0 68 13 8 8 4 0 24 78 15 104 TOTAL PUERTO PLATA 143 1 0 69 10 8 10 3 0 24 78 14 156 PUNTA CANA THOMAS COOK AIRLINES LTD C 28 0 0 82 4 4 0 11 0 29 75 37 67 THOMSON AIRWAYS LTD C 104 0 0 71 14 7 5 3 0 20 70 22 169 TOTAL PUNTA CANA 132 0 0 73 12 6 4 5 0 22 71 27 236 TOTAL DOMINICAN REPUBLIC 276 1 0 71 11 7 7 4 0 23 73 24 435

EGYPT HURGHADA MONARCH AIRLINES C 92 0 0 46 33 10 12 0 0 25 50 29 2 THOMAS COOK AIRLINES LTD C 209 1 0 78 10 5 6 1 0 18 72 25 234 THOMSON AIRWAYS LTD C 104 0 0 78 16 5 1 0 0 9 82 14 34 TOTAL HURGHADA 405 1 0 70 17 6 6 1 0 17 71 23 354 LUXOR THOMAS COOK AIRLINES LTD C 48 0 0 85 10 2 2 0 0 9 80 11 55 THOMSON AIRWAYS LTD C 104 0 0 77 21 2 0 0 0 9 84 10 100 TOTAL LUXOR 152 0 0 80 18 2 1 0 0 9 76 17 214 MARSA ALAM THOMSON AIRWAYS LTD C 15 0 0 80 7 7 7 0 0 12 82 7 85 TOTAL MARSA ALAM 15 0 0 80 7 7 7 0 0 12 82 7 85 SHARM EL SHEIKH (OPHIRA) EASYJET AIRLINE COMPANY LTD S 254 0 0 87 5 6 2 0 0 10 74 14 338 MONARCH AIRLINES C 54 0 0 72 9 7 7 4 0 28 71 21 209 MONARCH AIRLINES S 423 0 2 52 21 13 11 2 1 36 59 17 66 THOMAS COOK AIRLINES LTD C 189 0 0 76 11 3 7 3 0 20 70 23 286 THOMSON AIRWAYS LTD C 651 0 0 86 8 5 2 0 0 8 76 11 193 TOTAL SHARM EL SHEIKH (OPHIRA) 1571 0 5 75 11 7 5 1 0 18 73 17 1489 TABA THOMSON AIRWAYS LTD C 50 0 0 90 4 2 4 0 0 6 86 9 104 TOTAL TABA 500090424006869104 TOTAL EGYPT 2193 1 5 75 13 6 5 1 0 17 74 17 2246

112 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: MANCHESTER (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights ESTONIA TALLIN RYANAIR S1300096220003000 TOTAL TALLIN 1300096220003000 TOTAL ESTONIA 1300096220003000

FINLAND ENONTEKIO ENTER AIR C 10 0 0 70 20 0 10 0 0 16 0 0 0 THOMAS COOK AIRLINES LTD C 6 0 0 67 17 0 17 0 0 30 75 16 4 TOTAL ENONTEKIO 16 0 0 69 19 0 13 0 0 21 45 25 11 HELSINKI FINNAIR S 1440 0 0 81 12 5 2 0 0 9 83 9 1446 TOTAL HELSINKI 1440 2 1 81 12 5 2 0 0 9 81 10 1612 IVALO EASYJET AIRLINE COMPANY LTD C 18 0 0 78 22 0 0 0 0 9 61 25 23 THOMSON AIRWAYS LTD C 10 0 0 60 0 40 0 0 0 20 50 23 12 TOTAL IVALO 28 0 0 71 14 14 0 0 0 13 57 24 35 KITTILA JET2.COM LTD C 43 0 0 44 21 14 21 0 0 31 42 19 19 MONARCH AIRLINES C 14 0 0 29 14 29 29 0 0 44 62 24 37 THOMAS COOK AIRLINES LTD C 6 0 0 50 17 17 17 0 0 23 50 48 8 THOMSON AIRWAYS LTD C 18 0 0 56 17 11 17 0 0 30 50 21 18 TOTAL KITTILA 81 0 0 44 19 16 21 0 0 33 54 24 82 ROVANIEMI JET2.COM LTD C 900890110007000 MONARCH AIRLINES C 20050005000400492 THOMAS COOK AIRLINES LTD C 11 0 0 64 27 9 0 0 0 12 57 29 21 THOMSON AIRWAYS LTDC 40010000000343527 TOTAL ROVANIEMI 27 0 0 78 11 7 4 0 0 11 50 35 32 TOTAL FINLAND 1594 3 1 79 13 5 3 0 0 11 79 11 1772

FRANCE BASTIA EASYJET AIRLINE COMPANY LTD S 36 0 0 92 8 0 0 0 0 5 88 9 34 FLYBE LTD C 2005000050095000 TOTAL BASTIA 38008980030988934 BEAUVAIS RYANAIR S 354 0 0 84 11 3 1 0 0 7 89 6 64 TOTAL BEAUVAIS 354 0 0 84 11 3 1 0 0 7 89 6 64 BEZIERS RYANAIR S 128 0 0 83 10 5 2 0 0 8 0 0 0 TOTAL BEZIERS 128 0 0 83 10 5 2 0 0 8 0 0 0 BIARRITZ RYANAIR S1300095113004000 TOTAL BIARRITZ 1300095113004000 CAEN EASTERN AIRWAYS C 200100000009000 TOTAL CAEN 200100000009000 CALVI FLYBE LTD C 34 0 0 88 3 3 6 0 0 11 0 0 0 TOTAL CALVI 3400883360011000 CHAMBERY FLYBE LTD C 31 0 0 42 3 13 42 0 0 55 20 76 5 JET2.COM LTD S 69 1 1 33 26 22 16 3 0 41 63 25 88 113 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: MANCHESTER (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights CHAMBERY JET2.COM LTD C 65 0 0 40 17 18 23 2 0 41 60 45 42 THOMSON AIRWAYS LTD C 33 0 0 39 30 21 9 0 0 30 54 32 70 TOTAL CHAMBERY 198 1 1 38 20 19 21 2 0 41 58 33 206 GRENOBLE FLYBE LTD C 31009433000571117 JET2.COM LTD S 10 0 0 40 20 20 20 0 0 34 0 0 0 JET2.COM LTD C 4 0 0 50 25 0 25 0 0 30 0 109 1 MONARCH AIRLINES C 102 0 0 50 17 18 16 0 0 28 65 28 109 MONARCH AIRLINES S 140264210140017000 THOMAS COOK AIRLINES LTD C 33 0 0 70 12 9 6 3 0 25 78 13 37 THOMSON AIRWAYS LTD C 32 0 0 78 13 6 3 0 0 9 84 18 61 TOTAL GRENOBLE 226 0 2 63 14 12 11 0 0 21 73 22 215 LA ROCHELLE FLYBE LTD S 46 0 0 61 9 13 17 0 0 27 0 0 0 TOTAL LA ROCHELLE 46 0 0 61 9 13 17 0 0 27 0 0 0 LYON BMI REGIONAL S 490 0 0 96 2 2 1 0 0 3 91 6 498 JET2.COM LTD C 400 2550250 0 0200191 TOTAL LYON 4960095221004916499 NANTES FLYBE LTD S 382 0 1 75 13 7 5 0 0 15 70 19 498 TOTAL NANTES 382 0 1 75 13 7 5 0 0 15 70 19 498 NICE AIR CONTRACTORS C 2 0 0 50 0 0 50 0 0 38 0 0 0 BMI BRITISH MIDLAND C 2 0 0 50 0 50 0 0 0 24 100 12 2 JET2.COM LTD C 2 0 0 50 50 0 0 0 0 11 100 9 4 JET2.COM LTD S 210 0 0 50 31 11 6 1 0 21 49 34 281 TOTAL NICE 216 0 0 50 31 11 6 1 0 21 51 33 289 PARIS (CHARLES DE GAULLE) AIR FRANCE S 2181 2 5 80 12 6 2 0 0 10 80 9 2152 FLYBE LTD S 2435 1 5 86 8 4 2 0 0 8 81 11 2421 JET2.COM LTD S 252 1 3 83 8 4 3 2 0 15 100 4 1 TITAN AIRWAYS LTD C 200100000000000 TOTAL PARIS (CHARLES DE GAULLE) 4871 9 15 83 10 5 2 0 0 10 81 10 4603 PERPIGNAN DANISH AIR TRANSPORT C 2 0 0 100 0 0 0 0 0 8 0 0 0 FLYBE LTD C 20010000000850262 TOTAL PERPIGNAN 4001000000088411192 RENNES FLYBE LTD S 45 0 1 62 16 4 18 0 0 29 58 16 66 TOTAL RENNES 45 0 1 62 16 4 18 0 0 29 58 16 66 TARBES-LOURDES INTERNATIONAL EUROPE AIRPOST C 800 1313252525088000 FLYBE LTD C 38 0 0 58 13 18 11 0 0 24 0 26 1 SMALL PLANET AIRLINES C 2 0 0 0 0 0 100 0 0 123 0 0 0 THOMSON AIRWAYS LTD C 6 0 0 50 17 17 17 0 0 25 20 44 5 TOTAL TARBES-LOURDES INTERNATIONAL 55 0 0 47 15 18 16 4 0 37 66 24 112 TOULOUSE (BLAGNAC) JET2.COM LTD S 117 0 1 90 6 1 2 0 2 11 0 0 0 THOMAS COOK AIRLINES LTD C 7 0 0 71 14 14 0 0 0 8 76 23 34 THOMSON AIRWAYS LTD C 28 0 0 71 7 11 7 4 0 26 81 8 26 TOTAL TOULOUSE (BLAGNAC) 153 0 1 85 7 3 3 1 1 14 75 19 208 TOURS RYANAIR S 218 0 2 78 10 10 2 0 0 9 0 0 0 114 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: MANCHESTER (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

GAMBIA BANJUL THOMAS COOK AIRLINES LTD C 104 0 0 58 22 13 8 0 0 22 51 32 118 TOTAL BANJUL 104 0 0 58 22 13 8 0 0 22 51 32 118 TOTAL GAMBIA 104 0 0 58 22 13 8 0 0 22 51 32 118

GERMANY BERLIN (SCHONEFELD) EASYJET AIRLINE COMPANY LTD S 496 1 0 92 4 2 2 1 0 7 79 8 112 TOTAL BERLIN (SCHONEFELD) 4961092422107799113 BERLIN (TEGEL) LUFTHANSA S 409 0 0 57 27 15 1 0 0 16 0 0 0 TITAN AIRWAYS LTD C 200100000003000 TOTAL BERLIN (TEGEL) 411 0 0 58 27 15 1 0 0 16 100 0 1 BREMEN RYANAIR S 304 0 0 83 9 6 1 2 0 11 65 14 49 TOTAL BREMEN 304 0 0 83 9 6 1 2 0 11 67 13 51 COLOGNE BONN AIR BERLIN C 2 0 0 50 50 0 0 0 0 19 0 0 0 GERMANWINGS S 514 0 0 68 16 11 5 0 0 15 67 18 516 JET2.COM LTD C 4 0 0 25 25 0 50 0 0 38 100 7 2 THOMAS COOK AIRLINES LTD C 2 0 0 50 0 0 50 0 0 40 50 21 4 TOTAL COLOGNE BONN 522 0 0 68 16 11 5 0 0 15 67 18 524 DORTMUND AIR BERLIN C 2 0 0 50 50 0 0 0 0 10 0 0 0 TITAN AIRWAYS LTD C 2005000500036000 TOTAL DORTMUND 4 0 0 50 25 0 25 0 0 23 50 31 2 DUSSELDORF FLYBE LTD S 1444 1 5 82 10 4 3 0 0 10 79 10 1515 LUFTHANSA CITY LINE S 2032 2 0 79 12 6 2 0 0 10 79 9 2172 TOTAL DUSSELDORF 3476 3 5 80 11 6 3 0 0 10 79 10 3691 FRANKFURT MAIN CONDOR S 3 0 0 33 0 67 0 0 0 33 50 70 2 LUFTHANSA S 2824 2 4 75 14 7 3 0 0 12 61 19 2882 TOTAL FRANKFURT MAIN 2828 2 4 75 14 7 3 0 0 12 62 19 3472 FRIEDRICHSHAFEN MONARCH AIRLINES S 800100000002000 TOTAL FRIEDRICHSHAFEN 800100000002000 HAHN RYANAIR S 258 0 0 78 9 9 4 1 0 14 74 10 54 TOTAL HAHN 258 0 0 78 9 9 4 1 0 14 74 10 54 HAMBURG EASYJET AIRLINE COMPANY LTD S 565 0 0 85 7 3 4 1 0 10 83 10 598 LUFTHANSA CITY LINE S 1173 0 0 83 10 5 2 0 0 9 86 7 1621 TOTAL HAMBURG 1738 0 0 84 9 4 2 0 0 9 85 8 2221 HANOVER FLYBE LTD S 675 0 0 88 6 3 3 0 0 8 78 12 680 TITAN AIRWAYS LTD C 200100000007000 TOTAL HANOVER 67700886330087812680 MEMMINGEN ALLGAU RYANAIR S4430193511004801184

115 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: MANCHESTER (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights TOTAL MEMMINGEN ALLGAU 4430193511004801184 MUNICH EASYJET AIRLINE COMPANY LTD S 466 1 2 83 8 5 4 0 0 9 75 12 608 LUFTHANSA S 2041 0 0 74 17 7 2 0 0 12 73 13 2064 MONARCH AIRLINES C 5 0 0 60 20 0 20 0 0 22 0 0 0 MONARCH AIRLINES S 9000 6818104 0 015000 TITAN AIRWAYS LTD C 40075250000775184 TOTAL MUNICH 2608 1 2 75 15 6 3 0 0 12 73 13 2703 NUREMBERG BMI REGIONAL C 200100000002000 TOTAL NUREMBERG 200100000002000 STUTTGART GERMANWINGS S 240 0 0 78 12 5 4 1 0 12 0 0 0 LUFTHANSA CITY LINE S 264 0 0 88 7 3 2 0 0 6 88 7 540 TOTAL STUTTGART 5040083943009887540 TOTAL GERMANY 14281 9 12 79 12 6 3 0 0 11 75 12 14378

GIBRALTAR GIBRALTAR MONARCH AIRLINES S 261 0 0 52 20 13 11 2 1 33 65 22 398 TOTAL GIBRALTAR 261 1 1 52 20 13 11 2 1 33 65 22 398 TOTAL GIBRALTAR 261 1 1 52 20 13 11 2 1 33 65 22 398

GREECE ATHENS EASYJET AIRLINE COMPANY LTD S 314 0 0 87 7 4 2 1 0 10 79 16 307 THOMSON AIRWAYS LTD C 16 0 0 63 25 13 0 0 0 17 50 11 4 TOTAL ATHENS 330 0 0 86 8 4 2 1 0 10 58 36 473 CHANIA MONARCH AIRLINES C 43 0 0 72 16 7 5 0 0 14 67 13 46 SMALL PLANET AIRLINES C 28 2 0 82 11 4 0 0 4 28 0 0 0 THOMSON AIRWAYS LTDC 520094222006762450 TOTAL CHANIA 123 2 0 84 9 4 2 0 1 14 66 29 138 CORFU EASYJET AIRLINE COMPANY LTD S 196 1 2 81 8 9 3 0 0 9 72 15 172 MONARCH AIRLINES C 37 0 0 68 14 8 5 5 0 32 56 70 59 SMALL PLANET AIRLINES C 34 2 0 21 9 18 29 0 24 165 0 0 0 STRATEGIC AIRLINES (LUXEMBO C 27 1 0 52 11 7 19 0 11 84 0 0 0 THOMAS COOK AIRLINES LTD C 92 1 0 77 7 0 5 9 2 49 88 6 93 THOMSON AIRWAYS LTD C 168 0 0 80 10 5 5 1 0 13 75 26 203 TRAVEL SERVICE AIRLINES C 3 0 0 100 0 0 0 0 0 6 0 0 0 TOTAL CORFU 557 5 2 74 9 7 6 2 2 32 72 27 599 HERAKLION EASYJET AIRLINE COMPANY LTD S 179 1 1 84 6 2 6 2 0 14 61 27 168 JET2.COM LTD S 48 0 0 96 0 2 0 2 0 7 82 7 38 MONARCH AIRLINES C 44 0 0 59 27 7 7 0 0 20 67 19 52 STRATEGIC AIRLINES (LUXEMBO C 52 0 0 71 6 10 12 0 2 28 0 0 0 THOMAS COOK AIRLINES LTD C 135 0 0 74 5 7 11 2 1 29 74 22 194 THOMSON AIRWAYS LTD C 185 1 0 82 10 3 4 1 0 12 56 30 176 TRAVEL SERVICE AIRLINES C 7 0 0 43 14 14 29 0 0 45 0 0 0 TOTAL HERAKLION 650 2 1 79 8 4 7 1 0 18 66 24 641 KALAMATA THOMAS COOK AIRLINES LTD C 42 0 0 81 7 5 2 5 0 20 68 24 44

116 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: MANCHESTER (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights TOTAL KALAMATA 42 0 0 81 7 5 2 5 0 20 68 24 44 KAVALA THOMSON AIRWAYS LTD C 40 0 0 83 13 5 0 0 0 7 91 6 44 TOTAL KAVALA 40 0 0 83 13 5 0 0 0 7 91 6 44 KEFALLINIA AEGEAN AIRLINES C 47 0 0 85 13 2 0 0 0 5 0 0 0 MONARCH AIRLINES C 421057102292043000 THOMAS COOK AIRLINES LTD C 96 1 0 77 10 3 6 2 1 24 72 20 94 THOMSON AIRWAYS LTD C 174 0 0 80 14 3 2 0 0 9 75 19 179 TOTAL KEFALLINIA 359 2 0 77 13 3 6 1 0 17 69 22 363 KOS JET2.COM LTD S 38 0 0 71 8 11 5 5 0 23 26 55 38 SMALL PLANET AIRLINES C 36 0 0 64 17 6 8 0 6 58 0 0 0 STRATEGIC AIRLINES (LUXEMBO C 27 0 0 63 7 4 26 0 0 37 0 0 0 THOMAS COOK AIRLINES LTD C 90 0 0 46 8 13 17 17 0 67 58 46 125 THOMSON AIRWAYS LTD C 138 0 0 70 11 8 9 1 1 22 46 48 132 TRAVEL SERVICE AIRLINES C 8 0 0 100 0 0 0 0 0 5 0 0 0 TOTAL KOS 337 0 0 63 10 9 12 6 1 39 45 54 367 MIKONOS THOMSON AIRWAYS LTD C 44 0 0 82 7 7 2 2 0 12 59 23 44 TOTAL MIKONOS 44 0 0 82 7 7 2 2 0 12 59 23 44 MYTILINI MONARCH AIRLINES C 44 0 0 59 25 9 0 0 7 53 80 10 45 TOTAL MYTILINI 44 0 0 59 25 9 0 0 7 53 78 16 97 PREVEZA MONARCH AIRLINES C 45 0 0 53 29 4 2 4 7 66 51 34 47 SMALL PLANET AIRLINESC 34206560159687000 THOMAS COOK AIRLINES LTD C 51 0 0 73 12 8 8 0 0 14 88 5 52 THOMSON AIRWAYS LTD C 50 0 0 64 16 14 6 0 0 18 54 29 46 TOTAL PREVEZA 180 2 0 64 16 7 7 3 3 42 64 27 184 RHODES JET2.COM LTD S 38 0 0 55 24 18 3 0 0 19 39 28 38 MONARCH AIRLINES C 39 0 0 62 18 10 8 3 0 23 62 64 45 STRATEGIC AIRLINES (LUXEMBO C 51 0 0 59 16 12 8 4 2 52 0 0 0 THOMAS COOK AIRLINES LTD C 148 0 0 68 10 9 11 2 0 24 64 49 99 THOMSON AIRWAYS LTD C 181 1 0 79 10 2 6 3 1 21 64 33 193 TRAVEL SERVICE AIRLINES C 19 0 0 37 63 0 0 0 0 16 0 0 0 TOTAL RHODES 476 2 0 68 14 7 7 2 0 25 62 39 393 SALONIKA THOMAS COOK AIRLINES LTD C 38 0 0 82 3 3 5 5 3 38 62 23 42 THOMSON AIRWAYS LTD C 42 0 0 93 7 0 0 0 0 4 89 9 46 TOTAL SALONIKA 80 0 0 88 5 1 3 3 1 21 72 18 99 SAMOS THOMSON AIRWAYS LTD C 42 0 0 76 10 2 12 0 0 19 76 19 42 TOTAL SAMOS 42 0 0 76 10 2 12 0 0 19 76 19 42 SKIATHOS MONARCH AIRLINES C 24 0 0 54 21 4 17 4 0 35 39 23 44 STRATEGIC AIRLINES (LUXEMBO C 26 0 0 54 27 19 0 0 0 17 0 0 0 THOMAS COOK AIRLINES LTD C 40 0 0 78 8 8 8 0 0 16 85 12 39 THOMSON AIRWAYS LTDC 830084852009632487 TOTAL SKIATHOS 174 0 0 74 13 7 5 1 0 15 61 21 175 THIRA (SANTORINI) THOMAS COOK AIRLINES LTD C 42 0 0 81 5 7 7 0 0 14 69 27 42 THOMSON AIRWAYS LTD C 46 0 0 76 15 4 4 0 0 11 83 22 46 117 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: MANCHESTER (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights TOTAL THIRA (SANTORINI) 88 0 0 78 10 6 6 0 0 12 76 24 88 VOLOS MONARCH AIRLINES C 180044336116042000 TOTAL VOLOS 18 0 0 44 33 6 11 6 0 42 0 0 0 ZAKINTHOS MONARCH AIRLINES C 37 1 0 59 14 11 11 3 3 47 79 37 39 STRATEGIC AIRLINES (LUXEMBO C 53 2 0 47 21 8 23 0 2 49 0 0 0 THOMAS COOK AIRLINES LTD C 168 2 0 61 15 10 9 4 1 33 53 27 209 THOMSON AIRWAYS LTD C 201 0 0 77 11 9 2 0 0 11 61 17 177 TRAVEL SERVICE AIRLINES C 4 0 0 75 25 0 0 0 0 9 0 0 0 TOTAL ZAKINTHOS 463 5 0 67 14 9 8 2 1 26 58 24 431 TOTAL GREECE 4047 20 3 74 11 6 6 2 1 24 64 29 4222

HUNGARY BUDAPEST JET2.COM LTD S 606 0 1 80 8 5 4 2 0 15 71 22 605 RYANAIR S 283 0 1 68 17 11 4 0 0 16 0 0 0 TOTAL BUDAPEST 889 0 2 76 11 7 4 1 0 15 71 22 605 TOTAL HUNGARY 889 0 2 76 11 7 4 1 0 15 71 22 605

ICELAND KEFLAVIK ICELANDAIR S 294 0 0 89 5 2 4 0 0 8 81 20 386 TOTAL KEFLAVIK 29400895240088120386 TOTAL ICELAND 29400895240088120386

INDIA GOA MONARCH AIRLINES C 45 0 0 53 16 20 11 0 0 25 44 33 52 THOMAS COOK AIRLINES LTD C 84 0 0 57 11 15 11 5 1 39 66 21 99 THOMSON AIRWAYS LTD C 51 0 0 65 14 14 8 0 0 21 73 14 48 TOTAL GOA 180 0 0 58 13 16 10 2 1 30 62 22 199 TOTAL INDIA 180 0 0 58 13 16 10 2 1 30 62 22 199

IRISH REPUBLIC CORK AER ARANN S 1536 1 0 84 7 4 4 1 0 11 83 15 1438 TOTAL CORK 1536 1 0 84 7 4 4 1 0 11 83 15 1438 DUBLIN AER ARANN C 3 0 0 0 0 67 33 0 0 57 75 9 8 AER LINGUS S 2562 1 13 90 6 3 1 0 0 5 85 8 2247 CITY JET C 8 0 0 63 13 25 0 0 0 15 64 14 22 JET2.COM LTD C 30010000000050102 RYANAIR S 2469 9 12 82 11 5 1 0 0 9 84 8 2227 TOTAL DUBLIN 5046 12 26 86 8 4 1 0 0 7 84 8 4513 IRELAND WEST(KNOCK) FLYBE LTD S 577 0 0 77 9 7 5 2 0 17 57 27 70 TOTAL IRELAND WEST(KNOCK) 577 0 0 77 9 7 5 2 0 17 78 14 461 SHANNON AER ARANN S 1321 0 0 84 8 4 4 1 0 11 85 10 1289 TOTAL SHANNON 1321 3 1 84 8 4 4 1 0 11 85 10 1290 WATERFORD AER ARANN S 459 0 2 85 5 3 6 1 0 13 78 21 411

118 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: MANCHESTER (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

ISLE OF CURACAO NETH.ANTILLES ARUBA THOMSON AIRWAYS LTD C 50 0 0 80 6 6 6 0 2 37 81 50 52 TOTAL ARUBA 50 0 0 80 6 6 6 0 2 37 79 50 53 TOTAL ISLE OF CURACAO NETH.ANTILLES 50 0 0 80 6 6 6 0 2 37 79 50 53

ISRAEL TEL AVIV EASYJET AIRLINE COMPANY LTD S 36 0 0 67 22 8 3 0 0 14 0 0 0 JET2.COM LTD S 200 0 0 37 29 22 10 2 1 36 26 39 214 TOTAL TEL AVIV 236 0 0 42 28 19 9 1 1 32 28 39 229 TOTAL ISRAEL 237 0 0 41 28 20 9 1 1 32 29 39 233

ITALY BERGAMO RYANAIR S 718 0 0 82 10 5 3 0 0 9 82 8 118 THOMSON AIRWAYS LTDC 200100000005000 TOTAL BERGAMO 720 0 0 82 10 5 3 0 0 9 82 8 118 CAGLIARI (ELMAS) BA CITYFLYER LTD C 34 0 0 82 15 0 3 0 0 8 88 4 34 TOTAL CAGLIARI (ELMAS) 34 0 0 82 15 0 3 0 0 8 88 4 34 CATANIA (FONTANAROSSA) THOMSON AIRWAYS LTD C 52 0 0 81 12 6 0 0 2 15 79 15 52 TOTAL CATANIA (FONTANAROSSA) 52 0 0 81 12 6 0 0 2 15 79 15 52 MILAN (MALPENSA) FLYBE LTD S 739 0 0 84 9 3 3 1 0 10 78 11 715 MONARCH AIRLINES S 242 0 7 68 16 9 4 2 1 24 0 0 0 TOTAL MILAN (MALPENSA) 982 0 7 80 11 5 3 1 0 14 78 11 716 NAPLES THOMAS COOK AIRLINES LTD C 87 0 0 59 8 9 16 7 1 52 76 13 38 THOMSON AIRWAYS LTD C 166 0 0 81 11 5 4 0 0 11 77 25 166 TOTAL NAPLES 253 0 0 73 10 6 8 2 0 25 75 25 220 OLBIA BA CITYFLYER LTD C 32 0 0 56 25 16 3 0 0 19 0 0 0 TOTAL OLBIA 32 0 0 56 25 16 3 0 0 19 0 0 0 PISA JET2.COM LTD S 246 0 0 66 16 10 6 3 0 24 52 28 220 THOMSON AIRWAYS LTD C 42 0 0 86 7 0 2 5 0 21 74 13 42 TOTAL PISA 288 0 0 69 15 8 5 3 0 23 56 25 262 ROME (CIAMPINO) RYANAIR S6131189632006831066 TOTAL ROME (CIAMPINO) 6131189632006831066 ROME (FIUMICINO) ALITALIA (CAI) C 16 0 0 31 19 44 6 0 0 34 50 37 10 FLYBE LTD C 4 0 0 0 25 25 50 0 0 66 0 0 0 JET2.COM LTD C 2005000500068000 JET2.COM LTD S 653 0 3 68 18 9 4 1 0 19 69 26 650 MISTRAL AIR C 6 0 0 0 17 67 17 0 0 47 0 0 0 THOMSON AIRWAYS LTD C 25 0 0 40 0 20 32 8 0 64 33 75 18 TOTAL ROME (FIUMICINO) 706 1 4 65 17 10 5 2 0 21 68 28 679 TURIN FLYBE LTD C 30 1 0 67 30 3 0 0 0 12 33 20 3 119 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: MANCHESTER (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights TURIN THOMAS COOK AIRLINES LTD C 30 0 0 37 17 13 23 3 7 88 56 25 25 THOMSON AIRWAYS LTD C 64 0 0 83 9 0 3 3 2 24 76 15 66 TOTAL TURIN 125 2 0 68 16 4 7 2 2 36 68 18 98 VENICE FLYBE LTD C 42 0 0 79 19 2 0 0 0 8 88 6 42 JET2.COM LTD S 412 0 0 73 18 6 2 1 0 16 65 22 394 MONARCH AIRLINES S 257 0 1 65 15 9 7 2 2 30 0 0 0 THOMSON AIRWAYS LTD C 50 0 0 74 16 10 0 0 0 11 70 15 69 TOTAL VENICE 764 0 1 71 17 7 3 1 1 20 67 21 513 VERONA VILLAFRANCA FLYBE LTD C 67 0 0 69 10 9 9 0 3 29 56 22 63 MONARCH AIRLINES S 120 0 6 59 16 11 13 2 0 29 0 0 0 THOMSON AIRWAYS LTD C 148 0 0 76 11 9 4 0 0 13 73 14 150 TOTAL VERONA VILLAFRANCA 335 0 6 69 13 10 8 1 1 22 68 17 213 TOTAL ITALY 4904 5 19 76 13 6 4 1 0 16 71 19 2978

JAMAICA MONTEGO BAY THOMAS COOK AIRLINES LTD C 26 0 0 69 8 8 0 0 15 136 74 15 77 THOMSON AIRWAYS LTD C 104 1 0 70 14 10 4 2 0 17 73 24 115 TOTAL MONTEGO BAY 130 1 0 70 13 9 3 2 3 41 73 20 192 TOTAL JAMAICA 130 1 0 70 13 9 3 2 3 41 73 20 192

LATVIA RIGA RYANAIR S 320097003005000 TOTAL RIGA 320097003005000 TOTAL LATVIA 320097003005000

LIBYA TRIPOLI LIBYAN ARAB AIRLINES S 94 4 6 35 19 18 22 5 0 49 38 56 72 TOTAL TRIPOLI 94 4 6 35 19 18 22 5 0 49 38 56 72 TOTAL LIBYA 94 4 6 35 19 18 22 5 0 49 38 56 72

MALDIVE ISLANDS MALE INTERNATIONAL THOMSON AIRWAYS LTD C 34 0 0 82 15 0 3 0 0 10 66 31 104 TOTAL MALE INTERNATIONAL 34 0 0 82 15 0 3 0 0 10 66 31 104 TOTAL MALDIVE ISLANDS 34 0 0 82 15 0 3 0 0 10 66 31 104

MALTA MALTA AIR MALTA S 420 0 6 63 15 13 8 0 1 23 78 12 516 EASYJET AIRLINE COMPANY LTD S 454 0 0 90 7 3 1 0 0 5 84 10 422 THOMAS COOK AIRLINES LTD C 132 0 0 79 8 5 8 1 0 18 77 15 137 THOMSON AIRWAYS LTD C 104 0 0 90 5 4 1 0 0 5 88 8 104 TOTAL MALTA 1110 1 6 78 10 7 4 0 0 13 81 11 1179 TOTAL MALTA 1110 1 6 78 10 7 4 0 0 13 81 11 1179

MEXICO CANCUN THOMAS COOK AIRLINES LTD C 189 2 0 71 10 8 6 3 2 31 78 13 237 120 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: MANCHESTER (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights CANCUN THOMSON AIRWAYS LTD C 430 58 0 64 17 11 7 0 0 19 71 24 356 TOTAL CANCUN 619 60 0 66 15 10 7 1 1 23 74 19 593 TOTAL MEXICO 619 60 0 66 15 10 7 1 1 23 73 21 601

MOROCCO AGADIR THOMSON AIRWAYS LTD S 210 0 0 90 2 3 3 1 1 15 81 18 164 TOTAL AGADIR 210 0 0 90 2 3 3 1 1 15 81 18 164 MARRAKESH ADRIA AIRWAYS C 200100000000000 EASYJET AIRLINE COMPANY LTD S 244 0 1 84 8 2 5 0 0 10 76 13 248 THOMSON AIRWAYS LTD S 210 0 0 83 10 4 2 0 0 9 76 19 207 TOTAL MARRAKESH 456 2 1 84 9 3 4 0 0 10 76 15 457 TOTAL MOROCCO 667 2 1 86 6 3 4 0 0 12 77 16 621

NETHERLANDS AMSTERDAM EASYJET AIRLINE COMPANY LTD S 1261 3 1 84 7 5 3 1 0 10 83 10 1317 HAMBURG AIRWAYS C 2 0 0 50 50 0 0 0 0 19 0 0 0 JET2.COM LTD C 800 5025250 0 015000 KLM S 3413 0 21 88 8 3 1 0 0 7 88 7 3836 KLM CITYHOPPER S 629 2 0 91 5 2 1 0 0 5 90 8 203 MONARCH AIRLINES C 2 0 0 50 0 50 0 0 0 29 0 0 0 THOMAS COOK AIRLINES LTD C 6 0 0 50 0 50 0 0 0 23 100 1 1 TITAN AIRWAYS LTD C 2 0 0 50 0 50 0 0 0 21 0 0 0 TRANSAVIA C 800 6313250 0 017000 TOTAL AMSTERDAM 5331 8 24 88 7 3 2 0 0 8 86 8 5359 TOTAL NETHERLANDS 5331 8 24 88 7 3 2 0 0 8 86 8 5361

NORWAY BERGEN ATLANTIC AIRWAYS C 200100000000000 JET2.COM LTD C 600831700006000 SAS S2540083864009000 WIDEROE FLYVESELSKAP A/S C 2 0 0 0 50 50 0 0 0 29 0 38 2 TOTAL BERGEN 26500828630090382 OSLO (GARDERMOEN) MONARCH AIRLINES C 200 050500 0 025000 NORWEGIAN AIR SHUTTLE S 336 0 0 70 16 10 4 0 0 14 67 24 54 SAS S 446 0 0 91 5 3 1 0 0 5 90 6 471 TITAN AIRWAYS LTD C 310673300009000 TOTAL OSLO (GARDERMOEN) 787 1 0 82 10 6 2 0 0 9 87 8 532 RYGGE RYANAIR S 420 0 0 75 11 10 3 0 0 13 81 7 62 TOTAL RYGGE 420 0 0 75 11 10 3 0 0 13 81 7 62 TROMSOE JET2.COM LTD C 420100000003000 TOTAL TROMSOE 420100000003000 TOTAL NORWAY 1476 3 0 80 10 7 3 0 0 10 86 8 596

PAKISTAN ISLAMABAD AIR BLUE S 315 1 1 31 13 22 26 6 2 65 21 76 304 121 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: MANCHESTER (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights ISLAMABAD PAKISTAN INTL AIRLINES S 416 4 3 52 15 18 13 2 0 33 46 40 494 TOTAL ISLAMABAD 731 5 4 43 14 19 18 4 1 47 37 54 798 KARACHI PAKISTAN INTL AIRLINES S 146 0 1 51 23 15 8 1 3 38 39 46 117 TOTAL KARACHI 146 0 1 51 23 15 8 1 3 38 39 50 118 LAHORE PAKISTAN INTL AIRLINES S 204 0 0 44 22 16 12 4 1 42 38 40 246 TOTAL LAHORE 204 0 0 44 22 16 12 4 1 42 38 40 246 TOTAL PAKISTAN 1081 5 5 44 17 18 16 4 1 45 37 50 1162

POLAND GDANSK RYANAIR S 310097300002000 TOTAL GDANSK 31009730000210001 KATOWICE RYANAIR S209009441100478932 TOTAL KATOWICE 209009441100478932 KRAKOW MONARCH AIRLINES C 200100000000000 TOTAL KRAKOW 40010000000050114 MODLIN MASOVIA RYANAIR S 9600823824018000 TOTAL MODLIN MASOVIA 9600823824018000 RZESZOW RYANAIR S2100091521006651234 TOTAL RZESZOW 2100091521006651234 WARSAW JET2.COM LTD C 2105050000014000 RYANAIR S 600100000006000 TOTAL WARSAW 810881300008000 TOTAL POLAND 5582191431107701071

PORTUGAL(EXCLUDING MADEIRA) FARO JET2.COM LTD S 368 4 2 77 11 7 4 0 1 15 63 19 354 MONARCH AIRLINES S 775 1 1 72 12 9 5 2 0 21 79 14 918 MONARCH AIRLINES C 2 0 0 50 50 0 0 0 0 15 100 0 2 RYANAIR S 566 0 0 86 8 3 3 0 0 8 86 7 390 THOMAS COOK AIRLINES LTD C 88 0 0 70 10 7 10 2 0 23 82 13 102 THOMSON AIRWAYS LTD C 156 0 0 87 4 3 4 3 0 13 84 15 123 TOTAL FARO 1955 5 3 78 10 6 4 1 0 15 78 14 1891 LISBON AIR PORTUGAL S 606 0 0 41 28 19 11 0 0 30 56 21 328 SATA C 4 0 0 25 25 25 25 0 0 37 25 29 4 THOMAS COOK AIRLINES LTDC 200100000006000 THOMSON AIRWAYS LTD C 2 0 0 50 0 50 0 0 0 22 0 0 0 TITAN AIRWAYS LTD C 200100000001000 TOTAL LISBON 617 0 0 41 28 19 11 0 0 30 63 18 462 OPORTO (PORTUGAL) BMI BRITISH MIDLAND C 2005005000018000 JET2.COM LTD C 6 0 0 50 17 17 17 0 0 28 100 0 2 MONARCH AIRLINES C 5 0 0 60 20 20 0 0 0 18 0 0 0 SATA C 400 050500 0 027000 THOMAS COOK AIRLINES LTDC 4007500250038000 122 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: MANCHESTER (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights TOTAL OPORTO (PORTUGAL) 22 0 0 45 18 23 14 0 0 29 100 0 2 TOTAL PORTUGAL(EXCLUDING MADEIRA) 2594 5 3 69 14 10 6 1 0 19 75 15 2416

PORTUGAL(MADEIRA) FUNCHAL JET2.COM LTD S 132 0 0 73 17 3 4 2 2 20 76 31 156 MONARCH AIRLINES C 2 0 0 50 0 50 0 0 0 26 0 0 0 THOMAS COOK AIRLINES LTD C 53 1 0 85 8 4 4 0 0 9 83 16 104 THOMSON AIRWAYS LTD C 106 0 0 83 10 4 2 1 0 12 88 10 190 TOTAL FUNCHAL 293 1 0 78 13 4 3 1 1 15 83 19 450 PORTO SANTO THOMSON AIRWAYS LTDC 500092800003000 TOTAL PORTO SANTO 500092800003000 TOTAL PORTUGAL(MADEIRA) 343 1 0 80 12 3 3 1 1 13 83 19 450

QATAR DOHA QATAR AIRWAYS S 1142 0 2 66 20 11 3 0 0 14 76 10 1158 TOTAL DOHA 1142 0 2 66 20 11 3 0 0 14 76 10 1158 TOTAL QATAR 1142 0 2 66 20 11 3 0 0 14 76 10 1158

ROMANIA BUCHAREST (BANEASA) BLUE AIR TRANSPORT AERIAN C 2 0 0 100 0 0 0 0 0 7 0 0 0 TOTAL BUCHAREST (BANEASA) 200100000007000 TOTAL ROMANIA 20010000000744309

SAUDI ARABIA JEDDAH JET2.COM LTD C 9 0 0 11 56 11 11 11 0 64 25 83 4 TOTAL JEDDAH 900 115611111106478814 MEDINA JET2.COM LTD C 5 0 0 0 20 0 40 40 0 147 50 31 2 TOTAL MEDINA 5 0 0 0 20 0 40 40 0 147 50 31 2 TOTAL SAUDI ARABIA 14 0 0 7 43 7 21 21 0 94 13 81 16

SINGAPORE SINGAPORE SINGAPORE AIRLINES S 702 0 0 83 6 6 4 1 0 10 80 11 730 TOTAL SINGAPORE 702 0 0 83 6 6 4 1 0 10 80 11 730 TOTAL SINGAPORE 702 0 0 83 6 6 4 1 0 10 80 11 730

SLOVENIA LJUBLJANA ADRIA AIRWAYS S 80 0 0 83 5 6 6 0 0 12 78 11 78 TOTAL LJUBLJANA 80 0 0 83 5 6 6 0 0 12 78 11 78 TOTAL SLOVENIA 80 0 0 83 5 6 6 0 0 12 78 11 78

SPAIN ALICANTE EASYJET AIRLINE COMPANY LTD S 520 1 1 89 5 4 2 0 0 7 84 8 539 JET2.COM LTD S 462 1 0 73 13 8 4 1 1 18 61 31 495 MONARCH AIRLINES S 786 0 0 65 18 9 5 3 1 25 74 16 1117 RYANAIR S 372 0 2 79 14 5 2 0 0 10 80 11 567 123 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: MANCHESTER (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights ALICANTE THOMAS COOK AIRLINES LTD C 202 0 0 74 10 6 7 1 1 22 71 22 224 THOMSON AIRWAYS LTD C 282 1 0 83 8 6 3 0 0 9 80 19 326 TOTAL ALICANTE 2624 3 3 76 12 7 4 1 0 16 75 17 3277 ALMERIA THOMAS COOK AIRLINES LTD C 42 0 0 83 10 0 2 5 0 19 88 11 42 TOTAL ALMERIA 42 0 0 83 10 0 2 5 0 19 89 7 295 BARCELONA JET2.COM LTD S 320 1 1 76 13 5 5 1 0 16 0 38 2 MONARCH AIRLINES S 504 0 0 69 13 5 11 1 2 29 76 18 542 THOMAS COOK AIRLINES LTD C 2 0 0 0 0 0 0 100 0 263 0 0 0 TOTAL BARCELONA 829 4 4 71 13 5 9 1 1 25 75 19 560 BILBAO AIR ITALY C 400 5025250 0 019000 AIR MEDITERRANEE C 2 0 0 0 100 0 0 0 0 22 0 0 0 AIREXPLORE C 2 0 0 50 50 0 0 0 0 15 0 0 0 ALBA STAR C 5 0 0 20 40 20 20 0 0 30 0 0 0 EASYJET AIRLINE COMPANY LTD S 304 0 0 91 4 3 1 0 0 4 90 8 168 MONARCH AIRLINES C 100060300100017000 PRIVILEGE STYLE C 3006733000014000 SATA C 2005000500034000 THOMAS COOK AIRLINES LTDC 20050000500145000 THOMSON AIRWAYS LTDC 3003367000019000 TOTAL BILBAO 3391087832007908168 GIRONA RYANAIR S 632 0 2 83 7 5 4 0 0 11 91 5 82 THOMSON AIRWAYS LTD C 82 1 0 83 4 4 7 0 2 24 85 32 81 TOTAL GIRONA 714 1 2 83 6 5 5 0 0 13 88 18 163 IBIZA BA CITYFLYER LTD C 20010000000750252 JET2.COM LTD S 299 0 2 79 12 5 3 2 0 16 55 35 294 MONARCH AIRLINES C 2 0 0 50 0 50 0 0 0 28 0 0 0 MONARCH AIRLINES S 226 0 1 50 14 15 14 6 2 51 59 29 190 RYANAIR S18400849331011000 THOMAS COOK AIRLINES LTD C 214 1 0 72 8 6 7 5 1 33 74 35 254 THOMSON AIRWAYS LTD C 266 3 0 89 8 2 1 0 0 6 79 17 237 TOTAL IBIZA 1194 4 3 75 10 6 5 3 1 23 67 29 979 LIEIDA THOMAS COOK AIRLINES LTD C 23 0 0 61 0 13 22 4 0 39 0 0 0 TOTAL LIEIDA 23 0 0 61 0 13 22 4 0 39 0 0 0 MADRID AIR NOSTRUM S 349 1 2 39 30 23 9 0 0 27 40 29 126 EASYJET AIRLINE COMPANY LTD S 340 0 0 87 7 4 1 1 0 8 76 18 72 HONG KONG AIRLINES C 2 0 0 50 0 50 0 0 0 24 0 0 0 IBERIA C 2 0 0 50 50 0 0 0 0 13 0 0 0 JET2.COM LTD C 800 3838250 0 020000 MONARCH AIRLINES C 2005000500045000 RYANAIR S 408 0 0 83 8 5 3 0 0 11 81 11 298 STRATEGIC AIRLINES (LUXEMBOC 2005050000021000 SWIFTAIR C 200100000004000 TOTAL MADRID 1116 1 2 70 15 10 4 0 0 15 70 16 496 MAHON FLYBE LTD C 11 0 0 36 27 18 18 0 0 29 0 0 0 MONARCH AIRLINES S 275 1 1 76 12 7 3 1 1 17 74 22 331 124 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: MANCHESTER (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights MAHON THOMAS COOK AIRLINES LTD C 133 0 0 77 7 5 7 5 1 31 90 8 141 THOMSON AIRWAYS LTD C 312 0 0 80 10 5 5 0 0 13 76 22 282 TOTAL MAHON 731 1 1 77 10 6 5 1 0 18 78 18 868 MALAGA BA CITYFLYER LTD C 3 0 0 0 33 67 0 0 0 31 75 28 4 EASYJET AIRLINE COMPANY LTD S 527 0 0 93 4 2 1 0 0 5 77 12 538 JET2.COM LTD C 200100000000000 JET2.COM LTD S 339 4 3 66 16 8 8 1 1 22 49 31 408 MONARCH AIRLINES S 795 1 7 56 23 12 6 1 1 28 69 20 1184 RYANAIR S706248953300885652 THOMAS COOK AIRLINES LTD C 38 0 0 71 16 11 3 0 0 11 90 4 51 THOMSON AIRWAYS LTD C 348 0 0 79 14 4 3 1 0 12 80 18 348 TOTAL MALAGA 2758 7 14 76 13 6 4 1 0 15 70 19 2589 MURCIA SAN JAVIER JET2.COM LTD S 446 0 0 79 9 4 7 1 0 17 70 21 516 RYANAIR S2600095400004000 TOTAL MURCIA SAN JAVIER 706 0 0 85 7 3 4 1 0 12 70 21 516 PALMA DE MALLORCA AIR NOSTRUM C 200100000000000 BA CITYFLYER LTD C 20010000000450434 EASYJET AIRLINE COMPANY LTD S 358 0 2 83 9 6 1 0 1 10 83 7 278 IBERWORLD C 2 0 0 0 0 100 0 0 0 41 0 0 0 JET2.COM LTD S 462 1 2 63 15 11 9 0 0 22 53 30 437 MONARCH AIRLINES S 659 1 3 53 21 13 9 2 2 35 60 27 867 RYANAIR S 683 1 1 69 18 9 3 1 0 15 40 27 286 THOMAS COOK AIRLINES LTD C 336 0 0 69 11 7 9 4 0 27 67 26 525 THOMSON AIRWAYS LTD C 752 1 0 78 11 8 3 0 0 13 68 23 884 TOTAL PALMA DE MALLORCA 3256 4 8 69 15 9 5 1 1 20 63 24 3502 REUS JET2.COM LTD S 70 0 0 66 14 9 11 0 0 20 27 56 74 RYANAIR S1300098200002000 THOMAS COOK AIRLINES LTD C 130 0 0 77 5 5 7 5 1 33 83 15 150 THOMSON AIRWAYS LTD C 156 0 0 89 6 2 3 1 0 9 80 9 158 TOTAL REUS 486 0 0 85 6 3 4 2 0 15 71 20 385 VALENCIA FLYBE LTD C 200100000002000 JET2.COM LTD C 6001000000017574 PRIVILEGE STYLE C 2 0 0 50 50 0 0 0 0 14 50 37 2 RYANAIR S 128 0 2 64 24 10 2 0 0 14 0 0 0 THOMSON AIRWAYS LTDC 200100000006000 TITAN AIRWAYS LTD C 200100000000000 TOTAL VALENCIA 142 0 2 67 23 9 1 0 0 13 70 14 10 VITORIA AIR MEDITERRANEE C 200 0010000043000 MONARCH AIRLINES C 2 0 0 50 50 0 0 0 0 15 0 0 0 PRIVILEGE STYLE C 3 0 0 0 33 33 33 0 0 51 0 0 0 SKY WINGS AIRLINES C 200 0010000036000 THOMSON AIRWAYS LTD C 3 0 0 0 33 67 0 0 0 34 0 0 0 TOTAL VITORIA 14 0 0 14 21 57 7 0 0 35 0 0 0 ZARAGOZA THOMAS COOK BELGIUM C 6 0 0 83 0 17 0 0 0 10 0 0 0 TOTAL ZARAGOZA 6008301700010000

125 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: MANCHESTER (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

SPAIN(CANARY ISLANDS) ARRECIFE JET2.COM LTD S 160 18 15 71 9 8 12 1 0 21 82 12 127 MONARCH AIRLINES S 420 1 1 55 21 13 9 2 0 26 66 20 613 THOMAS COOK AIRLINES LTD C 376 2 0 73 7 6 10 4 0 27 78 18 438 THOMSON AIRWAYS LTD C 349 0 0 84 8 6 1 1 0 10 78 19 327 TOTAL ARRECIFE 1305 21 16 70 12 9 8 2 0 21 73 19 1505 FUERTEVENTURA MONARCH AIRLINES S 173 2 2 52 20 18 10 0 0 23 69 15 196 THOMAS COOK AIRLINES LTD C 271 1 0 74 8 8 8 2 0 19 81 14 356 THOMSON AIRWAYS LTD C 208 1 0 76 14 7 2 0 0 13 71 23 208 TOTAL FUERTEVENTURA 652 4 2 69 13 10 7 1 0 18 75 17 760 LAS PALMAS JET2.COM LTD S 56 0 0 79 5 11 5 0 0 12 60 20 52 MONARCH AIRLINES S 172 1 2 63 12 10 8 7 0 37 77 10 221 THOMAS COOK AIRLINES LTD C 277 1 0 68 13 3 12 4 0 29 67 23 264 THOMAS COOK SCANDANAVIA C 2 1 0 50 0 0 50 0 0 44 0 0 0 THOMSON AIRWAYS LTD C 314 1 0 73 14 8 4 1 0 17 78 16 313 TOTAL LAS PALMAS 823 5 3 69 13 7 8 3 0 25 73 17 850 SANTA CRUZ DE LA PALMA THOMSON AIRWAYS LTD C 103 1 0 76 14 5 6 0 0 12 88 9 50 TOTAL SANTA CRUZ DE LA PALMA 103 1 0 76 14 5 6 0 0 12 88 9 50 TENERIFE (SURREINA SOFIA) EASYJET AIRLINE COMPANY LTD S 566 2 3 86 7 4 2 0 0 8 82 11 524 JET2.COM LTD S 288 4 4 69 13 7 7 3 1 30 58 23 256 MONARCH AIRLINES S 812 4 7 45 23 20 9 2 1 36 52 26 983 RYANAIR S 416 1 1 79 12 6 3 0 0 10 84 9 306 THOMAS COOK AIRLINES LTD C 478 1 0 66 14 8 8 3 1 31 65 27 556 THOMAS COOK SCANDANAVIA C 4 0 0 0 50 0 25 0 25 163 0 0 0 THOMSON AIRWAYS LTD C 674 1 0 81 10 4 4 1 0 12 79 15 709 TOTAL TENERIFE (SURREINA SOFIA) 3239 13 15 69 14 9 6 2 1 21 68 20 3337 TOTAL SPAIN(CANARY ISLANDS) 6122 44 36 69 13 9 7 2 0 21 71 19 6502

SWEDEN GOTEBORG AIR MEDITERRANEE C 2820 212114367 062000 CITY AIRLINE S 410 0 1 79 12 4 5 0 0 12 82 10 1013 EASYJET AIRLINE COMPANY LTD S 8 0 0 100 0 0 0 0 0 6 85 14 298 HERMES AIRLINES C 26 0 0 12 15 15 50 4 4 90 0 0 0 SUN AIR OF SCANDINAVIA S 172 0 0 78 11 7 2 2 0 13 0 0 0 TOTAL GOTEBORG 645 2 1 74 12 6 7 1 0 18 83 11 1326 KIRUNA JET2.COM LTD C 70057140290046000 TOTAL KIRUNA 70057140290046000 MALMO MALMO AVIATION C 4 0 0 50 50 0 0 0 0 16 100 5 4 TOTAL MALMO 400505000001610065 OSTERSUND / FROSON EASTERN AIRWAYS C 2005000500036000 TOTAL OSTERSUND / FROSON 2 0 0 50 0 0 50 0 0 36 53 24 17 STOCKHOLM (ARLANDA) HERMES AIRLINES C 26 0 0 0 12 19 46 23 0 115 0 0 0 NORWEGIAN AIR SHUTTLE S 68 0 0 32 25 29 13 0 0 32 0 0 0 126 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: MANCHESTER (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights STOCKHOLM (ARLANDA) SAS S 1009 0 2 89 8 3 1 0 0 6 86 8 1014 TOTAL STOCKHOLM (ARLANDA) 1106 1 2 83 9 5 3 1 0 10 85 9 1020 UMEA THOMAS COOK SCANDANAVIA C 3 0 0 0 0 33 33 33 0 113 0 0 0 TOTAL UMEA 300 0 03333330113000 TOTAL SWEDEN 1768 3 3 79 10 5 5 1 0 13 84 10 2368

SWITZERLAND BASLE MULHOUSE EASYJET AIRLINE COMPANY LTD S 104 0 0 88 3 6 3 0 0 6 0 0 0 SWISS AIRLINES S 234 0 0 82 11 3 4 0 0 9 92 5 200 TOTAL BASLE MULHOUSE 3380084944008925642 GENEVA EASYJET AIRLINE COMPANY LTD S 798 1 8 80 10 7 3 1 0 12 76 11 783 FLYBE LTD C 31 0 0 45 35 13 6 0 0 21 63 30 8 JET2.COM LTD S 78 0 0 54 27 12 4 4 0 27 43 24 84 MONARCH AIRLINES C 35 0 0 49 26 17 9 0 0 22 36 37 39 THOMAS COOK AIRLINES LTD S 26 0 0 65 12 12 4 8 0 32 0 0 0 THOMSON AIRWAYS LTDC 330088930007663762 TITAN AIRWAYS LTD C 2005050000010000 TOTAL GENEVA 1005 4 8 75 13 8 3 1 0 15 71 15 1144 ZURICH EASYJET AIRLINE COMPANY LTD S 112 0 0 83 8 6 3 0 0 9 74 13 568 HELVETIC AIRWAYS S 335 1 0 61 26 11 2 0 0 15 80 9 222 SWISS AIRLINES S 1846 0 1 63 24 10 2 0 0 15 71 12 1954 TOTAL ZURICH 2293 4 1 64 24 10 2 0 0 15 73 12 2745 TOTAL SWITZERLAND 3636 8 9 69 19 9 3 0 0 14 75 12 4553

TUNISIA ENFIDHA NOUVELAIR TUNISIE C 210100000007000 THOMAS COOK AIRLINES LTD C 318 0 0 67 12 7 10 2 3 41 69 17 170 THOMSON AIRWAYS LTD C 186 0 0 75 16 6 2 1 0 15 75 12 71 TOTAL ENFIDHA 506 1 0 70 13 6 7 2 2 31 66 18 278 JERBA NOUVELAIR TUNISIE C 50 0 0 32 22 16 28 2 0 46 0 0 0 TOTAL JERBA 50 0 0 32 22 16 28 2 0 46 54 37 68 MONASTIR THOMSON AIRWAYS LTD C 27 0 0 81 15 4 0 0 0 8 83 16 108 TUNISAIR S 96 0 0 22 19 32 23 4 0 53 20 65 66 TOTAL MONASTIR 123 1 0 35 18 26 18 3 0 43 65 29 227 TUNIS TUNISAIR S 6401 222231205 0520881 TOTAL TUNIS 65 0 1 22 22 31 22 5 0 52 0 88 1 TOTAL TUNISIA 744 2 1 57 15 12 12 2 1 36 64 25 574

TURKEY ANTALYA FREEBIRD AIRLINES C 700100000001000 MONARCH AIRLINES S 179 1 1 30 22 32 13 2 2 46 59 22 149 ONUR AIR C 5 0 0 0 0 100 0 0 0 49 90 7 39 THOMAS COOK AIRLINES LTD C 387 1 0 56 13 9 15 5 2 49 64 26 521 THOMSON AIRWAYS LTD C 180 0 0 76 14 7 2 1 1 16 78 16 185

127 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: MANCHESTER (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights TOTAL ANTALYA 758 2 1 54 15 15 11 3 1 40 67 22 956 BODRUM (MILAS) JET2.COM LTD S 88 0 0 78 8 9 1 1 2 22 62 28 78 MONARCH AIRLINES S 106 1 2 49 24 11 11 4 1 37 88 12 96 THOMAS COOK AIRLINES LTD C 272 0 0 62 8 8 14 7 1 44 82 20 313 THOMSON AIRWAYS LTD C 181 1 0 81 10 4 3 0 2 20 78 13 224 TOTAL BODRUM (MILAS) 648 2 2 67 11 8 9 4 1 34 80 16 828 DALAMAN EASYJET AIRLINE COMPANY LTD S 274 0 0 86 7 5 2 0 0 7 69 17 258 FREEBIRD AIRLINES C 2 0 0 0 50 50 0 0 0 31 0 0 0 JET2.COM LTD S 175 2 1 68 14 12 5 0 1 21 54 38 100 MONARCH AIRLINES S 362 0 1 62 13 14 8 2 0 25 0 0 0 ONUR AIR C 17 0 0 35 18 12 18 18 0 78 80 10 115 PEGASUS AIRLINES S 81 0 0 72 12 10 4 1 1 26 0 0 0 THOMAS COOK AIRLINES LTD C 702 2 0 67 9 6 13 4 1 41 74 24 756 THOMSON AIRWAYS LTD C 328 2 0 87 4 5 4 1 0 10 81 14 469 TOTAL DALAMAN 1941 6 2 72 9 8 8 2 1 26 74 19 2113 ISTANBUL THOMAS COOK AIRLINES LTDC 200100000000000 THY TURK HAVA YOLLARI TURKIS C 6 0 0 67 33 0 0 0 0 7 0 0 0 THY TURK HAVA YOLLARI TURKIS S 956 0 0 60 21 11 7 0 0 19 61 16 729 TOTAL ISTANBUL 964 0 0 61 21 11 7 0 0 19 61 16 729 ISTANBUL (SABIHA GOKCEN) JET2.COM LTD C 20010000000850172 MONARCH AIRLINES C 200100000003000 THOMAS COOK AIRLINES LTDC 3006733000012000 TOTAL ISTANBUL (SABIHA GOKCEN) 7008614000087594 IZMIR (ADNAM MENDERES) THOMAS COOK AIRLINES LTD C 113 2 0 73 10 4 10 3 0 24 73 20 112 THOMSON AIRWAYS LTD C 52 0 0 75 10 4 8 2 2 28 86 15 42 TOTAL IZMIR (ADNAM MENDERES) 165 3 0 74 10 4 9 2 1 25 77 19 154 TOTAL TURKEY 4483 13 5 66 13 10 8 2 1 28 72 19 4784

UNITED ARAB EMIRATES ABU DHABI INTERNATIONAL ETIHAD AIRWAYS S 1459 1 5 84 10 4 2 0 0 10 87 11 1033 TOTAL ABU DHABI INTERNATIONAL 1459 2 5 84 10 4 2 0 0 10 87 11 1033 DUBAI EMIRATES S 2169 2 4 54 21 18 6 0 0 21 59 21 1948 TOTAL DUBAI 2169 2 4 54 21 18 6 0 0 21 59 21 1948 TOTAL UNITED ARAB EMIRATES 3628 4 9 66 16 12 4 0 0 17 69 17 2981

UNITED KINGDOM ABERDEEN BMI REGIONAL C 2 0 0 50 50 0 0 0 0 12 0 0 0 BMI REGIONAL S 2177 0 0 92 3 2 3 0 0 6 93 4 2450 EASTERN AIRWAYS C 71 1 0 45 31 17 7 0 0 22 60 14 68 FLYBE LTD S 2648 0 15 76 11 6 6 1 0 15 81 12 1744 FLYBE LTD C 200100000002000 TOTAL ABERDEEN 4901 3 16 83 8 5 5 0 0 11 87 8 4269 BELFAST CITY (GEORGE BEST) FLYBE LTD S 4269 5 28 80 10 5 5 0 0 12 83 10 3986 TOTAL BELFAST CITY (GEORGE BEST) 4269 5 28 80 10 5 5 0 0 12 84 10 4963 128 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: MANCHESTER (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights BELFAST INTERNATIONAL EASYJET AIRLINE COMPANY LTD S 1468 2 2 89 4 4 3 1 0 7 89 7 241 TOTAL BELFAST INTERNATIONAL 1470 5 4 89 4 4 3 1 0 7 87 8 248 BIGGIN HILL EASTERN AIRWAYS C 2005050000015000 TOTAL BIGGIN HILL 2005050000015000 BIRMINGHAM FLYBE LTD S 3 4 3 0 67 0 33 0 0 44 33 13 6 MONARCH AIRLINES S 2 0 0 50 50 0 0 0 0 19 0 0 0 TOTAL BIRMINGHAM 5 21 3 20 60 0 20 0 0 34 56 11 9 BRISTOL EASTERN AIRWAYS C 200100000003000 TOTAL BRISTOL 32421000000020781 CARDIFF WALES BMI REGIONAL C 700860140007000 EASTERN AIRWAYS C 2001000000013000 TOTAL CARDIFF WALES 114391090008000 EDINBURGH BMI REGIONAL S 2164 0 1 96 2 1 1 0 0 3 94 5 2452 FLYBE LTD S 2137 3 22 84 7 5 5 0 0 10 86 8 1728 TOTAL EDINBURGH 4301 5 23 90 4 3 3 0 0 6 91 6 4181 EXETER FLYBE LTD S 1348 0 3 80 10 5 5 1 0 13 80 13 1051 TOTAL EXETER 1348 3 3 80 10 5 5 1 0 13 80 13 1051 FARNBOROUGH BMI REGIONAL C 80010000000233236 EASTERN AIRWAYS C 500100000006000 TOTAL FARNBOROUGH 131010000000433236 FILTON BMI REGIONAL C 5 0 0 60 0 20 20 0 0 31 0 35 1 TOTAL FILTON 500600202000310351 GATWICK AIR TRANSAT S 3503367000012000 BA CITYFLYER LTD C 6 0 0 0 33 17 50 0 0 63 0 0 0 BRITISH AIRWAYS PLC S 2289 0 8 81 10 7 2 0 0 10 78 10 2853 EASTERN AIRWAYS C 4001000000028687 MONARCH AIRLINES S 3 1 2 33 0 33 33 0 0 42 0 0 0 TOTAL GATWICK 2307 11 10 81 10 7 3 0 0 10 77 10 2880 GLASGOW AIR TRANSAT S 200100000000000 FLYBE LTD S 1420 0 11 84 6 5 5 0 0 10 85 10 1428 JET2.COM LTD C 2 0 0 0 100 0 0 0 0 17 0 0 0 THOMSON AIRWAYS LTD C 2 2 0 0 50 0 50 0 0 52 50 13 2 TOTAL GLASGOW 1428 8 11 83 7 5 5 0 0 10 85 10 1434 GUERNSEY AURIGNY AIR SERVICES S 1391 0 22 85 8 4 4 0 0 10 86 11 1433 TOTAL GUERNSEY 1391 0 22 85 8 4 4 0 0 10 86 11 1433 HEATHROW BMI BRITISH MIDLAND S 1880 1 19 82 9 5 4 0 0 10 79 11 3777 BMI REGIONAL C 4 0 0 75 0 25 0 0 0 15 0 0 0 BRITISH AIRWAYS PLC S 7626 5 21 78 11 7 4 0 0 12 82 9 5532 TOTAL HEATHROW 9512 9 41 79 11 7 4 0 0 11 81 10 9318 INVERNESS FLYBE LTD S 1176 1 1 83 8 4 4 1 0 12 84 11 1205 TOTAL INVERNESS 1176 1 1 83 8 4 4 1 0 12 84 11 1205

129 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: MANCHESTER (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights ISLE OF MAN FLYBE LTD S 2852 5 16 88 5 3 3 0 0 8 89 6 2863 TOTAL ISLE OF MAN 2852 5 16 88 5 3 3 0 0 8 89 6 2863 JERSEY BLUE ISLANDS LIMITED S 716 0 0 66 12 10 9 3 0 26 58 24 118 FLYBE LTD S 741 1 4 70 12 8 8 2 0 22 80 12 792 TOTAL JERSEY 1457 1 4 68 12 9 8 2 0 24 79 13 1347 LEEDS BRADFORD FLYBE LTD S 9 5 6 44 11 33 0 11 0 41 100 4 3 TOTAL LEEDS BRADFORD 956 4411330110418085 LUTON BMI REGIONAL C 200 0500500046000 EASTERN AIRWAYS C 2 0 0 100 0 0 0 0 0 14 50 21 6 TOTAL LUTON 5 2 0 40 20 0 20 20 0 74 43 22 7 NEWCASTLE BMI REGIONAL C 7 1 0 86 14 0 0 0 0 5 0 0 0 EASTERN AIRWAYS C 50080200000750262 TOTAL NEWCASTLE 1338185150000675184 NEWQUAY FLYBE LTD S 538 0 0 80 9 5 5 1 0 14 69 16 70 TOTAL NEWQUAY 538 0 0 80 9 5 5 1 0 14 73 18 515 NORWICH BMI REGIONAL C 5 0 0 80 20 0 0 0 0 8 0 0 0 EASTERN AIRWAYS C 3 0 0 33 33 0 33 0 0 47 60 11 5 FLYBE LTD S 156 2 25 74 8 6 12 1 0 19 76 20 1036 LOGANAIR S 1250 2 2 88 7 3 2 1 0 9 0 0 0 TOTAL NORWICH 1414 4 27 86 7 3 3 1 0 10 76 20 1041 SOUTHAMPTON BMI REGIONAL C 2 0 0 50 50 0 0 0 0 13 0 0 0 FLYBE LTD S 2524 2 17 73 13 8 6 0 0 15 79 11 2449 TOTAL SOUTHAMPTON 2527 2 17 72 13 8 6 0 0 15 79 11 2449 STANSTED EASTERN AIRWAYS C 4205050000017000 TOTAL STANSTED 6 3 0 33 33 17 17 0 0 32 50 17 2 STORNOWAY EASTERN AIRWAYS C 20010000000010014 TOTAL STORNOWAY 20010000000010014 TOTAL UNITED KINGDOM 40968 164 241 82 9 5 4 0 0 11 83 10 39857

USA ATLANTA DELTA AIRLINES S 654 0 0 82 9 4 4 1 0 13 81 13 696 TOTAL ATLANTA 654 0 0 82 9 4 4 1 0 13 81 13 696

TOTAL BOSTON 20050005000480301 CHICAGO (O'HARE) AMERICAN AIRLINES S 669 1 6 71 10 10 6 3 0 24 72 18 669 TOTAL CHICAGO (O'HARE) 669 2 6 71 10 10 6 3 0 24 72 18 669 LAS VEGAS THOMAS COOK AIRLINES LTD C 63 1 0 75 14 6 5 0 0 13 52 31 64 VIRGIN ATLANTIC AIRWAYS LTD S 211 1 0 77 11 6 4 1 0 15 80 16 156 TOTAL LAS VEGAS 274 2 0 76 12 6 4 1 0 15 72 20 220 NEW YORK (JF KENNEDY) AMERICAN AIRLINES S 699 0 2 77 8 7 6 1 0 15 75 27 515 PAKISTAN INTL AIRLINES S 153 1 2 34 24 21 18 1 3 50 47 46 156 TOTAL NEW YORK (JF KENNEDY) 852 2 4 69 11 10 8 1 0 22 73 25 1073 130 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: MANCHESTER (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights NEW YORK (NEWARK) CONTINENTAL AIRLINES S 125 1 1 87 6 4 2 0 0 7 73 20 1161 UNITED AIRLINES S 598 0 2 67 11 11 9 2 1 24 0 0 0 TOTAL NEW YORK (NEWARK) 724 1 3 70 10 10 8 2 0 21 73 20 1161 ORLANDO VIRGIN ATLANTIC AIRWAYS LTD S 1071 0 1 84 8 4 2 1 0 10 88 8 1051 TOTAL ORLANDO 1071 0 1 84 8 4 2 1 0 10 88 8 1051 PHILADELPHIA INTERNATIONAL US AIRWAYS S 721 0 7 76 10 7 6 0 1 17 71 21 714 TOTAL PHILADELPHIA INTERNATIONAL 721 0 7 76 10 7 6 0 1 17 71 21 714 SANFORD MONARCH AIRLINES C 134 0 0 54 14 14 12 2 3 44 47 46 68 THOMAS COOK AIRLINES LTD C 160 0 0 74 8 6 9 2 1 22 67 24 201 THOMSON AIRWAYS LTD C 227 0 0 70 16 8 5 1 0 18 78 26 218 TOTAL SANFORD 521 0 0 67 13 9 8 2 1 26 69 28 487 WASHINGTON (DULLES) UNITED AIRLINES S 400 0 4 61 11 15 10 3 0 27 0 0 0 TOTAL WASHINGTON (DULLES) 401 0 4 61 11 15 10 2 0 27 100 0 1 TOTAL USA 5889 9 25 74 10 8 6 1 0 19 76 19 6077 TOTAL MANCHESTER 158656 462 553 77 11 7 4 1 0 14 77 14 155102

131 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: NEWCASTLE (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights AUSTRIA INNSBRUCK THOMSON AIRWAYS LTD C 27 0 0 74 7 7 11 0 0 15 91 12 34 TOTAL INNSBRUCK 27 0 0 74 7 7 11 0 0 15 91 12 34 SALZBURG THOMSON AIRWAYS LTD C 59 0 0 95 2 2 2 0 0 3 96 3 57 TOTAL SALZBURG 59009522200396357 VIENNA NIKI C 2 0 0 50 0 50 0 0 0 20 0 0 0 TOTAL VIENNA 3003306700031000 TOTAL AUSTRIA 89108736400895791

BARBADOS BRIDGETOWN THOMSON AIRWAYS LTD C 11 1 0 55 9 27 9 0 0 24 50 32 8 TOTAL BRIDGETOWN 11 1 0 55 9 27 9 0 0 24 36 29 11 TOTAL BARBADOS 11 1 0 55 9 27 9 0 0 24 36 29 11

BELGIUM BRUSSELS BRUSSELS AIRLINES S 1508 0 4 89 7 3 1 0 0 7 89 8 1575 TOTAL BRUSSELS 1508 0 4 89 7 3 1 0 0 7 89 9 1577 OSTEND JET2.COM LTD C 4 0 0 75 0 25 0 0 0 14 0 0 0 JETAIRFLY C 4 0 0 50 25 0 0 0 25 372 0 0 0 TOTAL OSTEND 820 6313130 013193000 TOTAL BELGIUM 1516 2 4 89 7 3 1 0 0 8 89 9 1577

BULGARIA BURGAS BH AIR C 81 0 0 79 15 6 0 0 0 8 61 15 80 THOMAS COOK AIRLINES LTD C 34 0 0 62 9 18 9 3 0 28 81 15 36 THOMSON AIRWAYS LTDC 380097030001000 TOTAL BURGAS 153 0 0 80 10 8 2 1 0 11 67 15 116 SOFIA BH AIR C 24 0 0 67 21 13 0 0 0 12 84 28 25 TOTAL SOFIA 24 1 0 67 21 13 0 0 0 12 84 28 25 VARNA BH AIR C 37 0 0 76 11 8 5 0 0 13 17 42 35 TOTAL VARNA 37 0 0 76 11 8 5 0 0 13 17 42 35 TOTAL BULGARIA 214 1 0 78 11 8 2 0 0 11 60 22 176

CANADA TORONTO AIR TRANSAT S 38 0 0 92 0 0 5 0 3 43 90 4 40 TOTAL TORONTO 38 0 0 92 0 0 5 0 3 43 90 4 40 TOTAL CANADA 38 0 0 92 0 0 5 0 3 43 90 4 40

CROATIA DUBROVNIK JET2.COM LTD S 35 0 0 71 17 9 0 0 3 37 0 0 0 SMALL PLANET AIRLINES C 2 0 0 50 0 0 50 0 0 60 0 0 0 TOTAL DUBROVNIK 37 0 0 70 16 8 3 0 3 38 0 0 0

132 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: NEWCASTLE (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

CYPRUS LARNACA THOMAS COOK AIRLINES LTD C 106 0 0 71 9 8 8 5 0 27 82 17 143 THOMSON AIRWAYS LTD C 63 0 0 81 14 5 0 0 0 7 81 9 53 TOTAL LARNACA 169 0 0 75 11 7 5 3 0 19 82 15 196 PAPHOS JET2.COM LTD S 126 2 1 46 31 18 5 0 0 22 59 18 103 THOMAS COOK AIRLINES LTD C 82 0 0 67 10 11 5 2 5 43 79 8 56 THOMSON AIRWAYS LTD C 132 1 0 84 6 7 3 0 0 10 78 12 149 TOTAL PAPHOS 340 3 1 66 16 12 4 1 1 22 72 13 308 TOTAL CYPRUS 509 3 1 69 15 10 4 1 1 21 76 14 504

CZECH REPUBLIC PRAGUE JET2.COM LTD S 222 0 0 85 10 1 2 1 0 11 76 14 219 TOTAL PRAGUE 222 0 0 85 10 1 2 1 0 11 76 14 219 TOTAL CZECH REPUBLIC 222 0 0 85 10 1 2 1 0 11 76 14 219

EGYPT SHARM EL SHEIKH (OPHIRA) THOMAS COOK AIRLINES LTD C 105 0 0 88 5 4 4 0 0 9 84 17 98 THOMSON AIRWAYS LTD C 212 0 0 87 7 2 4 0 0 10 84 41 70 TOTAL SHARM EL SHEIKH (OPHIRA) 317 0 0 87 6 3 4 0 0 10 84 18 316 TOTAL EGYPT 317 0 0 87 6 3 4 0 0 10 84 18 327

FINLAND KITTILA THOMSON AIRWAYS LTD C 2 0 0 50 50 0 0 0 0 21 50 12 2 TOTAL KITTILA 2 0 0 50 50 0 0 0 0 21 50 12 2 ROVANIEMI THOMSON AIRWAYS LTDC 2005000500046000 TOTAL ROVANIEMI 2005000500046000 TOTAL FINLAND 4 2 0 50 25 0 25 0 0 33 50 12 2

FRANCE BORDEAUX JET2.COM LTD C 20050000500109000 THOMAS COOK AIRLINES LTDC 200100000001000 TRANSAVIA FRANCE C 2 0 0 50 0 50 0 0 0 22 0 0 0 TOTAL BORDEAUX 62067017017044000 CHAMBERY JET2.COM LTD S 36 0 0 50 17 17 11 6 0 37 49 41 35 TOTAL CHAMBERY 36 1 0 50 17 17 11 6 0 37 49 41 35 LIMOGES FLYBE LTD S 32 0 0 75 9 3 13 0 0 19 81 15 36 TOTAL LIMOGES 32 0 0 75 9 3 13 0 0 19 81 15 36 NICE EASYJET AIRLINE COMPANY LTD S 188 0 0 88 6 2 4 0 0 7 82 9 187 TOTAL NICE 1880088624007829187 PARIS (CHARLES DE GAULLE) BRIT AIR S 1941 0 0 83 10 5 2 0 0 9 86 7 1933 EASYJET AIRLINE COMPANY LTD S 392 0 0 86 7 2 4 1 0 9 85 9 495

133 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: NEWCASTLE (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights TOTAL PARIS (CHARLES DE GAULLE) 2333 1 0 83 9 5 2 0 0 9 85 8 2428 TARBES-LOURDES INTERNATIONAL AIR MEDITERRANEE C 3 0 0 67 0 0 0 0 33 132 0 85 2 JET2.COM LTD C 200100000008000 TOTAL TARBES-LOURDES INTERNATIONAL 5 0 0 80 0 0 0 0 20 82 0 57 4 TOULOUSE (BLAGNAC) JET2.COM LTD S 22 0 0 68 14 9 9 0 0 19 75 15 32 TOTAL TOULOUSE (BLAGNAC) 22 0 0 68 14 9 9 0 0 19 75 15 32 TOTAL FRANCE 2622 5 0 83 9 5 3 0 0 10 84 9 2744

GERMANY COLOGNE BONN WDL FLUGDIENST C 2 0 0 50 50 0 0 0 0 15 0 0 0 TOTAL COLOGNE BONN 2005050000015000 DUSSELDORF EUROWINGS LUFTVERKEHRS S 970 0 0 84 9 4 2 0 0 9 81 9 1096 TOTAL DUSSELDORF 97010849420098191132 MUNICH MONARCH AIRLINES C 200100000001000 TITAN AIRWAYS LTD C 200100000000000 TOTAL MUNICH 400100000000000 TOTAL GERMANY 97620849420098191253

GREECE CORFU JET2.COM LTD S 38 0 0 71 18 3 8 0 0 21 76 17 38 THOMAS COOK AIRLINES LTD C 82 0 0 84 7 4 2 0 2 22 80 25 96 THOMSON AIRWAYS LTDC 940089622007831498 TOTAL CORFU 214 0 0 84 9 3 3 0 1 15 81 19 232 HERAKLION JET2.COM LTD S 480092224005711245 THOMAS COOK AIRLINES LTD C 42 0 0 88 2 0 5 5 0 21 61 34 67 THOMSON AIRWAYS LTD C 52 0 0 69 21 2 8 0 0 15 72 29 50 TOTAL HERAKLION 142 0 0 82 9 1 6 1 0 14 67 26 162 KEFALLINIA THOMAS COOK AIRLINES LTD C 38 0 0 71 11 3 16 0 0 19 55 24 42 TOTAL KEFALLINIA 38 0 0 71 11 3 16 0 0 19 55 24 42 KOS THOMAS COOK AIRLINES LTD C 49 1 0 53 6 14 14 12 0 59 88 6 42 THOMSON AIRWAYS LTD C 50 0 0 82 14 2 2 0 0 7 80 54 49 TOTAL KOS 99 1 0 68 10 8 8 6 0 33 84 32 91 RHODES JET2.COM LTD S 38 0 0 84 8 3 3 3 0 16 55 31 38 THOMAS COOK AIRLINES LTD C 77 0 0 77 10 1 8 1 3 27 64 26 91 THOMSON AIRWAYS LTD C 52 0 0 90 2 4 2 2 0 10 73 43 49 TOTAL RHODES 167 0 0 83 7 2 5 2 1 19 65 32 178 SKIATHOS THOMAS COOK AIRLINES LTD C 36 0 0 94 3 0 0 3 0 10 82 7 38 TOTAL SKIATHOS 36 0 0 94 3 0 0 3 0 10 82 7 38 ZAKINTHOS THOMAS COOK AIRLINES LTD C 82 0 0 82 7 4 7 0 0 11 72 15 88 THOMSON AIRWAYS LTD C 42 0 0 69 12 17 2 0 0 13 72 13 46 TOTAL ZAKINTHOS 124 0 0 77 9 8 6 0 0 12 72 14 134 TOTAL GREECE 820 4 0 80 9 4 5 1 0 17 74 22 923 134 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: NEWCASTLE (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights GREENLAND SONDRE STROMFJORD JET TIME C 2001000000010000 TOTAL SONDRE STROMFJORD 2001000000010000 TOTAL GREENLAND 2001000000010000

IRISH REPUBLIC CORK JET2.COM LTD S 228 0 0 79 11 6 4 0 0 13 61 23 206 TOTAL CORK 228 0 0 79 11 6 4 0 0 13 61 23 206 DUBLIN RYANAIR S 1375 1 6 84 9 6 1 0 0 7 88 7 1048 TOTAL DUBLIN 1375 2 6 84 9 6 1 0 0 7 88 7 1048 TOTAL IRISH REPUBLIC 1603 2 6 84 9 6 1 0 0 8 84 9 1254

ITALY BERGAMO MISTRAL AIR C 40025250500055000 THOMSON AIRWAYS LTDC 200100000000000 TOTAL BERGAMO 60050170330037000 CATANIA (FONTANAROSSA) SMALL PLANET AIRLINES C 2 0 0 0 100 0 0 0 0 17 0 0 0 TOTAL CATANIA (FONTANAROSSA) 2 0 0 0 100 0 0 0 0 17 50 22 2 NAPLES THOMSON AIRWAYS LTDC 491088840007821651 TOTAL NAPLES 491088840007841555 PISA JET2.COM LTD S 74 0 0 74 11 8 3 3 1 25 41 34 68 TOTAL PISA 74 0 0 74 11 8 3 3 1 25 41 34 68 ROME (FIUMICINO) JET2.COM LTD S 92 0 0 76 11 10 3 0 0 11 0 0 0 TOTAL ROME (FIUMICINO) 92 0 0 76 11 10 3 0 0 11 0 0 0 TURIN THOMSON AIRWAYS LTD C 22 0 0 64 9 18 0 0 9 46 82 12 22 TOTAL TURIN 22 0 0 64 9 18 0 0 9 46 83 11 23 VENICE JET2.COM LTD S 139 0 0 84 8 6 1 0 0 8 0 0 0 TOTAL VENICE 1390084861008000 VERONA VILLAFRANCA CROATIA AIRLINES C 2001000000010000 THOMSON AIRWAYS LTDC 760092411109722476 TOTAL VERONA VILLAFRANCA 79 1 0 91 4 1 3 1 0 10 73 23 80 TOTAL ITALY 463 4 0 81 9 7 2 1 1 14 67 23 230

MALTA MALTA AIR MALTA C 53 0 0 81 6 8 2 4 0 18 93 5 60 EASYJET AIRLINE COMPANY LTD S 207 1 1 86 3 6 3 1 0 9 86 9 207 TOTAL MALTA 260 1 1 85 4 7 3 2 0 11 87 8 269 TOTAL MALTA 260 1 1 85 4 7 3 2 0 11 87 8 269

MEXICO CANCUN THOMSON AIRWAYS LTD C 62 0 0 66 24 6 3 0 0 13 83 17 58

135 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: NEWCASTLE (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

NETHERLANDS AMSTERDAM EASYJET AIRLINE COMPANY LTD S 28 0 0 93 4 4 0 0 0 3 0 0 0 JET2.COM LTD C 4 0 0 50 0 25 25 0 0 51 0 0 0 KLM S 1197 3 25 93 4 2 1 0 0 5 91 5 990 KLM CITYHOPPER S 2121 1 0 91 5 3 1 0 0 6 91 6 2140 TOTAL AMSTERDAM 3350 15 25 92 5 3 1 0 0 5 91 6 3130 ROTTERDAM EASTERN AIRWAYS C 2 0 0 0 50 50 0 0 0 32 0 0 0 TOTAL ROTTERDAM 2 0 0 0 50 50 0 0 0 32 0 0 0 TOTAL NETHERLANDS 3353 15 25 92 5 3 1 0 0 5 91 6 3131

NORWAY BERGEN FLYBE LTD S 215 0 0 68 13 9 8 1 0 19 0 0 0 JET2.COM LTD C 4 0 0 75 0 0 25 0 0 28 100 4 4 TOTAL BERGEN 219 0 0 68 13 9 9 1 0 19 89 5 170 OSLO (GARDERMOEN) MALMO AVIATION C 2 0 0 0 0 50 50 0 0 77 0 0 0 TOTAL OSLO (GARDERMOEN) 200 0050500077000 RYGGE RYANAIR S 4021000000039510271 TOTAL RYGGE 4021000000039510271 STAVANGER EASTERN AIRWAYS S43552189533006907456 WIDEROE FLYVESELSKAP A/S S 401 7 9 81 12 3 3 1 0 14 78 13 371 TOTAL STAVANGER 836 12 30 85 8 3 3 0 0 10 85 9 827 TOTAL NORWAY 1061 12 32 81 9 5 4 0 0 12 87 9 1268

POLAND KRAKOW JET2.COM LTD S 192 0 0 72 15 5 7 1 0 18 39 30 160 MONARCH AIRLINES C 200100000002000 TOTAL KRAKOW 194 3 0 73 15 5 7 1 0 18 40 30 162 TOTAL POLAND 194 5 0 73 15 5 7 1 0 18 40 30 162

PORTUGAL(EXCLUDING MADEIRA) FARO EASYJET AIRLINE COMPANY LTD S 434 0 0 89 5 3 2 0 0 8 84 9 440 FLYBE LTD C 2005050000012000 JET2.COM LTD S 298 0 1 81 10 6 3 1 0 11 73 19 263 THOMAS COOK AIRLINES LTD C 35 0 0 63 9 11 17 0 0 31 93 4 46 THOMSON AIRWAYS LTD C 60 0 0 77 23 0 0 0 0 8 89 8 57 TOTAL FARO 829 1 1 84 8 4 3 0 0 10 81 12 806 OPORTO (PORTUGAL) AIR NOSTRUM C 200100000001000 SMALL PLANET AIRLINES C 4 0 0 50 25 0 25 0 0 25 0 0 0 TOTAL OPORTO (PORTUGAL) 600671701700177584 TOTAL PORTUGAL(EXCLUDING MADEIRA) 835 1 1 84 8 4 3 0 0 10 81 12 810

136 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: NEWCASTLE (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights PORTUGAL(MADEIRA) FUNCHAL THOMSON AIRWAYS LTD C 51 0 0 96 0 0 2 0 2 27 92 5 52 TOTAL FUNCHAL 51 1 0 96 0 0 2 0 2 27 92 5 52 TOTAL PORTUGAL(MADEIRA) 51 1 0 96 0 0 2 0 2 27 92 5 52

SPAIN ALICANTE EASYJET AIRLINE COMPANY LTD S 633 1 3 89 6 3 2 0 0 7 87 9 643 JET2.COM LTD S 528 2 1 78 15 3 3 1 0 12 62 16 386 THOMAS COOK AIRLINES LTD C 101 0 0 80 7 3 6 4 0 22 72 17 127 THOMSON AIRWAYS LTD C 198 0 0 85 9 3 4 0 0 9 81 13 209 TOTAL ALICANTE 1460 5 4 84 10 3 3 1 0 10 78 12 1365 BARCELONA EASYJET AIRLINE COMPANY LTD S 484 0 0 91 4 3 2 0 0 7 87 8 510 TOTAL BARCELONA 4850091432007878512 GIRONA RYANAIR S 194 0 0 88 9 2 2 1 0 8 80 10 182 TOTAL GIRONA 19400889221088010182 IBIZA EASYJET AIRLINE COMPANY LTD S 16 0 0 63 6 13 19 0 0 27 56 16 18 JET2.COM LTD S 150 0 0 75 14 4 6 0 1 20 68 19 152 THOMAS COOK AIRLINES LTD C 119 0 0 88 5 3 3 0 2 14 81 21 84 THOMSON AIRWAYS LTD C 120 0 0 82 8 8 3 0 0 9 91 6 152 TOTAL IBIZA 405 0 0 80 9 5 4 0 1 15 78 15 441 MAHON EASYJET AIRLINE COMPANY LTD S 16 0 0 94 6 0 0 0 0 3 88 14 16 JET2.COM LTD S 70 0 0 81 11 0 7 0 0 15 55 19 76 THOMAS COOK AIRLINES LTD C 81 0 0 79 6 7 6 1 0 17 66 31 73 THOMSON AIRWAYS LTDC 520088822007881550 TOTAL MAHON 219 0 0 83 8 3 5 0 0 13 69 22 215 MALAGA EASYJET AIRLINE COMPANY LTD S 630 0 0 94 3 2 1 0 0 4 93 5 641 JET2.COM LTD S 309 0 0 75 15 6 3 1 0 15 63 15 290 THOMSON AIRWAYS LTD C 106 0 0 85 11 4 0 0 0 6 86 7 104 TOTAL MALAGA 1045 0 0 87 7 3 2 0 0 8 84 8 1035 MURCIA SAN JAVIER JET2.COM LTD S 376 0 0 89 5 3 2 0 0 8 69 17 435 TOTAL MURCIA SAN JAVIER 37610895320086917435 PALMA DE MALLORCA EASYJET AIRLINE COMPANY LTD S 396 0 0 85 9 5 2 0 1 9 81 10 378 JET2.COM LTD S 404 0 2 82 11 4 2 0 1 15 75 14 385 THOMAS COOK AIRLINES LTD C 200 1 0 76 9 10 4 1 2 21 76 18 172 THOMSON AIRWAYS LTD C 304 0 0 81 9 5 5 0 0 11 75 14 314 TOTAL PALMA DE MALLORCA 1304 1 2 82 9 5 3 0 1 13 77 13 1249 REUS JET2.COM LTD S 67 1 1 87 7 0 3 3 0 12 0 0 0 THOMAS COOK AIRLINES LTD C 50 0 0 86 6 2 2 2 2 20 83 21 54 THOMSON AIRWAYS LTD C 95 0 0 94 3 1 2 0 0 5 90 10 108 TOTAL REUS 212 1 1 90 5 1 2 1 0 11 88 14 162 TOTAL SPAIN 5700 10 7 85 8 4 3 0 0 10 79 12 5596

137 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: NEWCASTLE (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights SPAIN(CANARY ISLANDS) ARRECIFE JET2.COM LTD S 165 0 1 82 13 4 1 0 0 7 71 14 168 THOMAS COOK AIRLINES LTD C 98 0 0 89 6 2 1 2 0 9 82 10 121 THOMSON AIRWAYS LTD C 104 0 0 83 8 3 7 0 0 11 84 11 123 TOTAL ARRECIFE 367 0 1 84 10 3 3 1 0 9 78 12 412 FUERTEVENTURA THOMAS COOK AIRLINES LTD C 149 0 0 89 5 5 1 0 1 15 85 20 173 TOTAL FUERTEVENTURA 149 0 0 89 5 5 1 0 1 15 85 20 173 LAS PALMAS JET2.COM LTD S 56 0 1 75 11 7 5 0 2 29 65 16 54 THOMAS COOK AIRLINES LTD C 86 0 0 88 6 2 1 0 2 15 72 15 103 THOMSON AIRWAYS LTD C 106 0 0 93 4 1 2 0 0 4 72 14 104 TOTAL LAS PALMAS 248 0 1 88 6 3 2 0 1 14 70 15 261 TENERIFE (SURREINA SOFIA) JET2.COM LTD S 271 0 1 80 8 9 3 0 0 12 61 27 241 THOMAS COOK AIRLINES LTD C 247 2 0 76 12 6 3 2 1 23 75 23 310 THOMSON AIRWAYS LTD C 220 1 0 86 6 5 3 0 0 9 80 14 218 TOTAL TENERIFE (SURREINA SOFIA) 738 3 1 80 9 7 3 1 0 15 72 22 769 TOTAL SPAIN(CANARY ISLANDS) 1502 3 3 83 8 5 3 0 0 13 75 18 1615

SWITZERLAND BERNE SKY WORK AG C 3 0 0 67 0 33 0 0 0 17 0 0 0 TOTAL BERNE 3006703300017000 GENEVA EASYJET AIRLINE COMPANY LTD S 242 0 0 85 8 4 2 0 0 10 81 11 292 THOMSON AIRWAYS LTD C 25 0 0 76 20 0 4 0 0 14 93 8 30 TOTAL GENEVA 267 0 0 84 9 4 2 0 0 10 80 12 338 TOTAL SWITZERLAND 270 0 0 84 9 4 2 0 0 10 80 12 338

TUNISIA ENFIDHA THOMAS COOK AIRLINES LTD C 139 0 0 86 6 4 1 2 1 19 86 6 22 THOMSON AIRWAYS LTD C 62 0 0 84 10 0 5 2 0 14 60 13 10 TOTAL ENFIDHA 201 0 0 85 7 2 2 2 1 18 78 8 32 TOTAL TUNISIA 202 0 0 85 7 2 2 2 1 19 81 10 152

TURKEY ANTALYA THOMAS COOK AIRLINES LTD C 116 2 0 83 8 9 0 0 1 18 81 14 118 THOMSON AIRWAYS LTDC 380087535007811848 TOTAL ANTALYA 154 2 0 84 7 7 1 0 1 15 81 15 166 BODRUM (MILAS) JET2.COM LTD S 43 1 0 84 5 5 7 0 0 14 0 0 0 THOMAS COOK AIRLINES LTD C 87 0 0 80 3 0 7 8 1 31 84 16 98 THOMSON AIRWAYS LTDC 520092404006881650 TOTAL BODRUM (MILAS) 182 1 0 85 4 1 6 4 1 20 89 12 206 DALAMAN JET2.COM LTD S 129 2 0 68 11 9 10 2 0 26 74 29 90 THOMAS COOK AIRLINES LTD C 287 0 0 83 8 4 3 2 0 16 78 18 262 THOMSON AIRWAYS LTD C 113 0 0 81 8 5 4 1 1 15 82 26 159 TOTAL DALAMAN 529 2 0 79 9 5 5 2 0 18 78 20 607

138 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: NEWCASTLE (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

UNITED ARAB EMIRATES DUBAI EMIRATES S 730 0 0 72 15 8 4 1 0 15 62 19 729 TOTAL DUBAI 730 0 0 72 15 8 4 1 0 15 62 19 729 TOTAL UNITED ARAB EMIRATES 730 0 0 72 15 8 4 1 0 15 62 19 729

UNITED KINGDOM ABERDEEN EASTERN AIRWAYS S 1990 64 37 87 4 4 4 1 0 10 87 8 2005 TOTAL ABERDEEN 1990 66 37 87 4 4 4 1 0 10 87 8 2007 BELFAST CITY (GEORGE BEST) FLYBE LTD S 991 0 3 82 4 5 8 1 0 15 81 13 1081 TOTAL BELFAST CITY (GEORGE BEST) 991 0 3 82 4 5 8 1 0 15 81 13 1081 BELFAST INTERNATIONAL EASYJET AIRLINE COMPANY LTD S 1593 0 0 89 5 3 2 0 0 6 88 7 1608 TOTAL BELFAST INTERNATIONAL 1593 0 0 89 5 3 2 0 0 6 88 7 1608 BIRMINGHAM EASTERN AIRWAYS C 7 0 0 71 0 14 14 0 0 19 50 27 2 EASTERN AIRWAYS S 1016 2 121 90 3 3 3 0 0 8 93 7 1219 TOTAL BIRMINGHAM 1024 3 121 90 3 3 3 0 0 8 93 7 1223 BOURNEMOUTH FLYBE LTD C 2005050000017000 TOTAL BOURNEMOUTH 3006733000011000 BRISTOL EASYJET AIRLINE COMPANY LTD S 1548 0 0 93 4 2 2 0 0 5 93 5 1583 TOTAL BRISTOL 1549 0 0 93 4 2 2 0 0 5 93 5 1587 CARDIFF WALES EASTERN AIRWAYS S 1119 0 29 87 5 4 3 1 0 9 82 10 979 EASTERN AIRWAYS C 40010000000210002 FLYBE LTD C 2 0 0 50 50 0 0 0 0 17 100 8 3 TOTAL CARDIFF WALES 1125 1 29 87 5 4 3 1 0 9 82 10 1066 EDINBURGH JET2.COM LTD S 5 0 0 80 0 0 0 20 0 43 62 25 13 TOTAL EDINBURGH 6 5 0 83 0 0 0 17 0 36 67 23 15 EXETER FLYBE LTD S 668 1 10 84 6 5 4 1 0 11 87 8 648 TOTAL EXETER 668 1 10 84 6 5 4 1 0 11 87 8 648 FARNBOROUGH BMI REGIONAL C 2301000000080331 EASTERN AIRWAYS C 2 0 0 50 0 50 0 0 0 18 100 5 3 TOTAL FARNBOROUGH 4 5 0 75 0 25 0 0 0 13 75 12 4 GATWICK FLYBE LTD S 1890 1 19 83 7 5 4 1 0 12 89 7 2094 TOTAL GATWICK 1891 1 19 83 7 5 4 1 0 12 89 7 2097 GLASGOW JET2.COM LTD S 800 7513130 0 010000 TOTAL GLASGOW 820 7513130 0 010000 HEATHROW BMI REGIONAL C 3 0 0 67 33 0 0 0 0 12 0 0 0 BRITISH AIRWAYS PLC S 3973 4 4 76 12 7 4 0 0 13 84 8 4088 EASTERN AIRWAYS C 200100000006000 TOTAL HEATHROW 3978 6 4 76 12 7 4 0 0 13 84 8 4088 HUMBERSIDE EASTERN AIRWAYS S 220100000000000 139 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: NEWCASTLE (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights TOTAL HUMBERSIDE 220100000000000 ISLE OF MAN FLM AVIATION S 113 5 27 92 0 2 5 0 1 30 91 7 132 LINKSAIR LTD S 98 2 0 89 2 8 1 0 0 5 82 10 187 VANAIR EUROPE AS S 248 14 0 92 4 3 1 0 0 4 85 12 106 TOTAL ISLE OF MAN 459 21 27 91 3 4 2 0 0 11 85 10 425 JERSEY FLYBE LTD S 280 1 2 76 10 6 8 0 0 15 82 12 294 JET2.COM LTD C 200100000000000 TOTAL JERSEY 282 1 2 77 10 6 7 0 0 15 82 12 294 LIVERPOOL (JOHN LENNON) BMI REGIONAL C 4 0 0 50 0 25 25 0 0 32 0 48 1 EASTERN AIRWAYS C 40010000000410001 TOTAL LIVERPOOL (JOHN LENNON) 9 0 0 67 11 11 11 0 0 19 67 18 3 LUTON BMI REGIONAL C 3 0 0 67 0 33 0 0 0 21 0 0 0 EASTERN AIRWAYS C 8 0 0 50 38 13 0 0 0 17 67 13 3 FLYBE LTD C 2005050000014000 TOTAL LUTON 13 8 0 54 31 15 0 0 0 17 67 13 3 MANCHESTER BMI REGIONAL C 9 0 0 67 11 11 11 0 0 16 0 0 0 EASTERN AIRWAYS C 50010000000550222 TOTAL MANCHESTER 15 10 0 80 7 7 7 0 0 12 50 20 4 NEWQUAY FLYBE LTD S 42 0 0 57 10 14 19 0 0 29 0 0 0 TOTAL NEWQUAY 42 0 0 57 10 14 19 0 0 29 95 6 37 NORWICH EASTERN AIRWAYS C 400752500005000 VLM (BELGIUM) C 2 0 0 50 50 0 0 0 0 14 0 0 0 TOTAL NORWICH 790712900007000 SOUTHAMPTON BMI REGIONAL C 4 0 0 75 25 0 0 0 0 10 0 0 0 EASTERN AIRWAYS C 2005050000014000 FLYBE LTD S 1721 0 15 79 8 6 6 1 0 14 87 9 1858 TOTAL SOUTHAMPTON 1727 1 15 79 8 6 6 1 0 14 87 9 1858 STANSTED DANISH AIR TRANSPORT C 2 0 0 50 50 0 0 0 0 13 0 0 0 LINXAIR C 2 0 0 0 0 100 0 0 0 41 0 0 0 TOTAL STANSTED 520 4020400 0 021918316 TOTAL UNITED KINGDOM 17392 156 267 84 7 5 4 0 0 11 87 8 18377

USA NEW YORK (NEWARK) JET2.COM LTD C 4007500025068000 TOTAL NEW YORK (NEWARK) 4 0 0 75 0 0 0 25 0 68 50 13 4 SANFORD MONARCH AIRLINES C 140036721360050000 THOMSON AIRWAYS LTD C 62 0 0 76 13 8 3 0 0 12 74 34 58 TOTAL SANFORD 76 0 0 68 12 11 9 0 0 19 74 34 58 TOTAL USA 80 0 0 69 11 10 9 1 0 21 73 32 62 TOTAL NEWCASTLE 42000 238 347 84 8 5 3 0 0 11 83 10 43163

140 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: STANSTED (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights ALBANIA TIRANA BELLE AIR S 384 0 6 77 13 7 1 1 0 16 82 14 302 TOTAL TIRANA 384 1 6 77 13 7 1 1 0 16 80 15 310 TOTAL ALBANIA 384 1 6 77 13 7 1 1 0 16 80 15 310

AUSTRALIA SYDNEY QANTAS C 2001000000011000 TOTAL SYDNEY 2001000000011000 TOTAL AUSTRALIA 2001000000011000

AUSTRIA GRAZ RYANAIR S 332 0 0 78 14 8 0 0 0 9 62 17 401 TOTAL GRAZ 333 1 0 78 14 8 0 0 0 10 62 17 401 INNSBRUCK AUSTRIAN AIRLINES C 5 0 0 60 40 0 0 0 0 13 0 0 0 AUSTRIAN ARROWS C 26006919408026000 THOMSON AIRWAYS LTD C 29 0 0 72 14 0 14 0 0 17 97 2 35 TOTAL INNSBRUCK 60 0 0 70 18 2 7 3 0 21 97 2 35 KLAGENFURT RYANAIR S 355 0 0 74 14 6 5 1 0 15 75 12 331 TOTAL KLAGENFURT 355 0 0 74 14 6 5 1 0 15 75 12 331 LINZ RYANAIR S 360 0 0 93 3 3 1 0 0 4 87 6 437 TOTAL LINZ 3600093331004876437 SALZBURG RYANAIR S 508 0 1 80 11 7 2 0 0 11 88 7 607 THOMSON AIRWAYS LTD C 25 2 0 64 16 8 4 8 0 34 89 16 27 TITAN AIRWAYS LTD C 2 0 0 100 0 0 0 0 0 2 100 0 2 TOTAL SALZBURG 536 2 1 79 11 7 2 1 0 12 90 7 738 TOTAL AUSTRIA 1644 6 2 81 11 6 2 0 0 11 81 9 1943

BULGARIA PLOVDIV RYANAIR S 246 0 0 81 11 4 2 1 1 16 85 8 220 TOTAL PLOVDIV 246 0 0 81 11 4 2 1 1 16 85 8 220 TOTAL BULGARIA 246 1 0 81 11 4 2 1 1 16 79 12 257

CHINA BEIJING CHINA SOUTHERN C 2 0 0 50 0 50 0 0 0 24 0 0 0 TOTAL BEIJING 2005005000024000 TOTAL CHINA 2005005000024000

CROATIA DUBROVNIK EASYJET AIRLINE COMPANY LTD S 158 0 0 92 5 1 2 0 0 5 96 4 136 TOTAL DUBROVNIK 1580092512005964137 PULA RYANAIR S 158 0 0 76 16 4 4 0 0 12 85 6 194 TOTAL PULA 158 0 0 76 16 4 4 0 0 12 85 6 195 RIJEKA RYANAIR S 340094060005897113 141 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: STANSTED (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights TOTAL RIJEKA 340094060005897113 SPLIT EASYJET AIRLINE COMPANY LTD S 142 1 0 96 3 1 0 0 0 2 78 19 136 TOTAL SPLIT 14210963100027819136 ZADAR RYANAIR S 224 0 0 80 13 6 1 0 0 9 87 7 310 TOTAL ZADAR 224 0 0 80 13 6 1 0 0 9 87 7 310 ZAGREB GERMANIA FLUGGESELLSCHAFT C 2 0 0 50 0 0 50 0 0 55 0 0 0 TOTAL ZAGREB 2005000500055000 TOTAL CROATIA 7181086942007878891

CYPRUS LARNACA CYPRUS AIRWAYS S 92 0 0 68 15 13 3 0 0 15 78 18 18 THOMSON AIRWAYS LTD C 54 0 0 78 7 6 9 0 0 14 86 6 50 TOTAL LARNACA 146 2 0 72 12 10 5 0 0 15 68 35 92 PAPHOS RYANAIR S 272 0 0 44 23 24 9 0 0 26 0 0 0 THOMAS COOK AIRLINES LTD C 17 0 0 82 6 12 0 0 0 9 100 0 1 THOMSON AIRWAYS LTD C 124 1 0 69 23 6 2 0 0 12 86 9 141 TOTAL PAPHOS 413 1 0 53 22 18 6 0 0 21 86 9 142 TOTAL CYPRUS 559 3 0 58 20 16 6 0 0 19 79 19 234

CZECH REPUBLIC BRNO (TURANY) RYANAIR S 739 0 0 91 6 1 1 1 0 6 94 4 735 TOTAL BRNO (TURANY) 7390091611106944735 PRAGUE EASYJET AIRLINE COMPANY LTD S 813 0 1 86 7 4 3 0 0 8 84 8 803 TRAVEL SERVICE AIRLINES C 13 1 0 54 0 38 0 0 8 67 0 139 1 TOTAL PRAGUE 8263186743009848804 TOTAL CZECH REPUBLIC 1565 3 1 88 6 3 2 0 0 7 89 6 1539

DENMARK AARHUS (TIRSTRUP) RYANAIR S 607 0 2 93 4 2 1 0 0 5 89 7 630 TOTAL AARHUS (TIRSTRUP) 6070293421005897630 BILLUND RYANAIR S 1545 0 3 85 10 3 2 1 0 9 91 5 1494 TOTAL BILLUND 1545 27 11 85 10 3 2 1 0 9 91 5 1494 COPENHAGEN EASYJET AIRLINE COMPANY LTD S 1416 1 0 93 3 2 2 0 0 4 86 8 1910 TOTAL COPENHAGEN 1416 7 1 93 3 2 2 0 0 4 86 8 1919 TOTAL DENMARK 3568 34 14 90 6 2 2 0 0 7 89 7 4043

EGYPT CAIRO TITAN AIRWAYS LTD C 2 0 0 50 0 50 0 0 0 18 0 0 0 TOTAL CAIRO 2005005000018000 SHARM EL SHEIKH (OPHIRA) THOMSON AIRWAYS LTD C 62 1 0 69 13 13 3 2 0 19 74 11 34 TOTAL SHARM EL SHEIKH (OPHIRA) 62 2 0 69 13 13 3 2 0 19 68 16 106 TOTAL EGYPT 64 2 0 69 13 14 3 2 0 19 68 16 106 142 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: STANSTED (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights ESTONIA TALLIN EASYJET AIRLINE COMPANY LTD S 312 0 0 88 8 2 2 0 0 7 88 8 580 TOTAL TALLIN 3120088822007888580 TOTAL ESTONIA 3120088822007888580

FAROE ISLANDS VAGAR ATLANTIC AIRWAYS C 8 0 0 63 0 13 25 0 0 33 44 24 9 TOTAL VAGAR 8 0 0 63 0 13 25 0 0 33 65 20 63 TOTAL FAROE ISLANDS 8 0 0 63 0 13 25 0 0 33 65 20 63

FINLAND ENONTEKIO JET2.COM LTD C 2005050000019000 TOTAL ENONTEKIO 200505000001910052 KITTILA THOMSON AIRWAYS LTDC 20010000000750232 TOTAL KITTILA 20010000000750232 ROVANIEMI THOMSON AIRWAYS LTD C 2 0 0 100 0 0 0 0 0 1 100 1 2 TOTAL ROVANIEMI 20010000000167396 TAMPERE RYANAIR S 320 0 2 88 9 3 0 0 0 6 87 8 470 TOTAL TAMPERE 3200288930006878470 TURKU RYANAIR S1940092531005000 TOTAL TURKU 1940092531005000 TOTAL FINLAND 5211289731006868481

FRANCE BERGERAC RYANAIR S 559 0 0 88 7 3 1 1 0 8 94 4 626 TOTAL BERGERAC 5590088731108944626 BIARRITZ RYANAIR S 576 0 3 88 8 3 1 0 0 7 83 8 592 TOTAL BIARRITZ 5762388831007838592 CALVI TITAN AIRWAYS LTD C 37 0 0 76 11 8 5 0 0 12 58 11 36 TOTAL CALVI 37 0 0 76 11 8 5 0 0 12 58 11 36 CARCASSONNE RYANAIR S 587 0 6 84 10 4 2 0 0 9 87 6 601 TOTAL CARCASSONNE 587 0 6 84 10 4 2 0 0 9 87 6 601 CHAMBERY TITAN AIRWAYS LTD C 120 1 0 46 18 12 19 6 0 41 56 24 142 TOTAL CHAMBERY 120 3 0 46 18 12 19 6 0 41 56 24 144 DINARD RYANAIR S 502 0 1 88 7 3 2 0 0 7 90 5 502 TOTAL DINARD 5020188732007905502 FIGARI TITAN AIRWAYS LTD C 37 0 0 73 14 11 3 0 0 15 0 0 0 TOTAL FIGARI 37 0 0 73 14 11 3 0 0 15 0 0 0 GRENOBLE EASYJET AIRLINE COMPANY LTD S 60 0 0 87 8 3 2 0 0 6 91 9 111 RYANAIR S 900082981008904128 THOMSON AIRWAYS LTD C 32 0 0 84 3 0 13 0 0 12 96 1 28 143 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: STANSTED (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights TOTAL GRENOBLE 1820084853008916267 LA ROCHELLE RYANAIR S 394 0 0 77 15 5 1 1 0 14 87 7 466 TOTAL LA ROCHELLE 394 0 0 77 15 5 1 1 0 14 87 7 466 LIMOGES RYANAIR S 597 0 5 83 11 4 1 1 0 9 88 6 594 TOTAL LIMOGES 597 0 5 83 11 4 1 1 0 9 88 6 594 LYON EASYJET AIRLINE COMPANY LTD S 718 1 0 90 5 3 2 0 0 7 84 8 718 TOTAL LYON 7182090532007848718 MARSEILLE RYANAIR S 732 0 0 81 11 6 2 0 0 10 82 10 798 TOTAL MARSEILLE 732 1 0 81 11 6 2 0 0 10 82 10 798 NICE EASYJET AIRLINE COMPANY LTD S 584 1 0 85 8 3 3 0 0 9 79 10 642 TITAN AIRWAYS LTD C 3606733000011000 TOTAL NICE 587100858330097910646 PERPIGNAN RYANAIR S 355 0 4 92 6 2 0 0 0 5 91 6 312 TOTAL PERPIGNAN 3550492620005916312 POITIERS RYANAIR S 386 0 0 85 8 6 0 0 0 8 90 5 429 TOTAL POITIERS 3860085860008905429 RODEZ RYANAIR S 336 0 1 86 9 4 1 1 0 8 86 7 354 TOTAL RODEZ 3360186941108867354 TARBES-LOURDES INTERNATIONAL AIR MEDITERRANEE C 4 0 0 0 50 50 0 0 0 32 20 67 5 RYANAIR S 216 1 0 89 4 3 2 1 0 10 92 7 192 TITAN AIRWAYS LTD C 75 0 0 75 7 12 7 0 0 15 57 16 70 TOTAL TARBES-LOURDES INTERNATIONAL 295 1 0 84 5 6 3 1 0 11 81 10 268 TOULON / HYERES RYANAIR S 220 0 0 77 13 6 3 0 0 12 76 12 286 TOTAL TOULON / HYERES 220 0 0 77 13 6 3 0 0 12 76 12 286 TOURS RYANAIR S 359 0 2 90 5 4 1 0 0 7 91 5 352 TOTAL TOURS 3590290541007915352 TOTAL FRANCE 7579 25 22 85 9 4 2 0 0 9 85 8 8066

GERMANY BERLIN (SCHONEFELD) RYANAIR S 986 0 2 79 11 7 2 0 0 10 86 7 1459 TOTAL BERLIN (SCHONEFELD) 986 1 2 79 11 7 2 0 0 10 86 7 1459 BREMEN RYANAIR S 1267 0 2 84 12 3 1 0 0 9 84 8 1338 TOTAL BREMEN 1267 0 2 84 12 3 1 0 0 9 84 8 1338 COLOGNE BONN GERMANWINGS S 1616 0 2 77 14 6 3 0 0 12 82 10 1666 TOTAL COLOGNE BONN 1616 2 2 77 14 6 3 0 0 12 82 10 1668 DUSSELDORF AIR BERLIN S 1795 0 41 78 11 7 4 0 0 12 81 10 1705 TOTAL DUSSELDORF 1796 4 41 78 11 7 4 0 0 12 81 10 1706 HAHN RYANAIR S 1673 0 1 80 12 6 2 0 0 11 83 9 1682 TOTAL HAHN 1673 0 1 80 12 6 2 0 0 11 83 9 1685

144 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: STANSTED (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights HANOVER GERMANWINGS S 1243 0 1 80 11 5 3 1 0 12 85 8 1262 TOTAL HANOVER 1243 1 1 80 11 5 3 1 0 12 86 7 1387 KARLSRUHE/BADEN BADEN RYANAIR S 734 0 2 83 9 6 2 1 0 10 92 5 745 TOTAL KARLSRUHE/BADEN BADEN 734 0 2 83 9 6 2 1 0 10 92 5 745 LEIPZIG RYANAIR S631019064000492386 TOTAL LEIPZIG 632119064000492387 MEMMINGEN ALLGAU RYANAIR S 723 0 3 78 12 7 2 0 0 12 80 10 727 TOTAL MEMMINGEN ALLGAU 723 0 3 78 12 7 2 0 0 12 80 10 727 MUNICH EASYJET AIRLINE COMPANY LTD S 1226 0 3 90 4 4 2 0 0 6 79 12 1285 MONARCH AIRLINES C 6001000000060411 TITAN AIRWAYS LTD C 670100000001000 TOTAL MUNICH 1239 10 3 90 4 4 2 0 0 6 79 12 1287 MUNSTER-OSNABRUCK CONDOR C 2 0 0 0 0 50 50 0 0 70 0 0 0 TOTAL MUNSTER-OSNABRUCK 2 2 0 0 0 50 50 0 0 70 94 4 774 NIEDERRHEIN RYANAIR S 954 0 3 85 9 4 1 1 0 9 84 10 1074 TOTAL NIEDERRHEIN 954038594110984101074 STUTTGART GERMANWINGS S 1146 0 0 82 9 5 3 0 0 11 90 6 1257 TOTAL STUTTGART 1146 0 0 82 9 5 3 0 0 11 90 6 1257 TOTAL GERMANY 14011 39 63 81 11 5 2 0 0 10 85 8 16379

GREECE ATHENS OLYMPIC AIR C 4 0 0 25 25 25 25 0 0 34 0 0 0 TOTAL ATHENS 430 252525250 034000 CHANIA RYANAIR S 139 0 0 73 12 10 5 0 0 16 0 0 0 TOTAL CHANIA 139 0 0 73 12 10 5 0 0 16 0 0 0 CORFU RYANAIR S162118692200890784 THOMSON AIRWAYS LTD C 69 0 0 93 3 4 0 0 0 4 91 3 70 TOTAL CORFU 2312188732007915154 HERAKLION THOMSON AIRWAYS LTD C 90 0 0 96 3 1 0 0 0 2 85 7 66 TOTAL HERAKLION 90209631000285766 KEFALLINIA THOMSON AIRWAYS LTDC 480092062006781250 TOTAL KEFALLINIA 480092062006781250 KOS RYANAIR S 108 0 0 83 11 4 2 0 0 8 0 0 0 TOTAL KOS 108 0 0 83 11 4 2 0 0 8 76 17 33 PATRAS RYANAIR S 124 0 0 73 15 8 4 0 0 16 0 0 0 TOTAL PATRAS 124 0 0 73 15 8 4 0 0 16 0 0 0 RHODES RYANAIR S 148 0 0 74 18 6 2 0 0 12 65 29 180 THOMSON AIRWAYS LTD C 101 0 0 94 2 3 1 0 0 3 92 22 50 TOTAL RHODES 249 1 0 82 11 5 2 0 0 8 71 28 230 SALONIKA RYANAIR S 344 0 0 65 23 9 2 1 0 16 80 12 230 145 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: STANSTED (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights TOTAL SALONIKA 344 1 0 65 23 9 2 1 0 16 81 12 231 ZAKINTHOS THOMAS COOK AIRLINES LTD C 32 0 0 84 3 3 9 0 0 16 71 19 35 THOMSON AIRWAYS LTDC 420093700004911644 TOTAL ZAKINTHOS 740089514009821879 TOTAL GREECE 1412 9 1 79 13 6 2 0 0 11 80 15 843

HUNGARY BUDAPEST RYANAIR S 1304 0 4 81 11 5 1 0 0 10 0 0 0 TOTAL BUDAPEST 1304 0 4 81 11 5 1 0 0 10 50 13 2 TOTAL HUNGARY 1304 0 4 81 11 5 1 0 0 10 50 13 2

ICELAND KEFLAVIK AVION EXPRESS S 680085941006000 CSA CZECH AIRLINES S 300087770006000 STAR1 AIRLINES S 140093700003000 TOTAL KEFLAVIK 113208684200673815 TOTAL ICELAND 113208684200673815

IRISH REPUBLIC CORK RYANAIR S 1596 0 7 86 8 4 2 1 0 8 87 8 1487 TOTAL CORK 1596 0 7 86 8 4 2 1 0 8 87 8 1487 DUBLIN RYANAIR S 4883 5 6 84 10 5 1 0 0 8 84 8 4933 TOTAL DUBLIN 4883 13 6 84 10 5 1 0 0 8 84 8 4944 IRELAND WEST(KNOCK) RYANAIR S 740 0 2 88 8 4 1 0 0 7 90 5 752 TOTAL IRELAND WEST(KNOCK) 7400288841007905752 KERRY COUNTY RYANAIR S 470 0 0 91 6 2 1 0 0 5 95 5 611 TOTAL KERRY COUNTY 4700091621005955611 SHANNON RYANAIR S 1405 0 1 85 9 4 1 0 0 8 88 6 1202 TOTAL SHANNON 1405 0 1 85 9 4 1 0 0 8 88 6 1202 TOTAL IRISH REPUBLIC 9094 13 16 85 9 4 1 0 0 8 87 7 8996

ITALY ALGHERO/SASSARI RYANAIR S 416 0 1 83 10 5 1 1 0 11 93 5 418 TOTAL ALGHERO/SASSARI 416 0 1 83 10 5 1 1 0 11 93 5 418 ANCONA RYANAIR S 669 0 4 73 16 8 3 0 0 13 74 13 681 TOTAL ANCONA 669 0 4 73 16 8 3 0 0 13 74 13 681 BARI (PALESE) RYANAIR S 486 0 1 79 13 6 2 0 0 12 81 9 424 TOTAL BARI (PALESE) 486 2 1 79 13 6 2 0 0 12 81 10 427 BERGAMO RYANAIR S 2272 1 5 73 17 7 2 0 0 13 78 11 2186 THOMSON AIRWAYS LTD C 2 0 0 50 0 50 0 0 0 18 0 0 0 TOTAL BERGAMO 2274 1 5 73 17 7 2 0 0 13 78 11 2186 BOLOGNA RYANAIR S 744 0 3 83 11 3 2 1 0 11 88 7 826 146 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: STANSTED (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights TOTAL BOLOGNA 744 0 3 83 11 3 2 1 0 11 88 7 826 BRINDISI RYANAIR S 402 0 0 68 23 7 1 1 0 14 84 9 380 TOTAL BRINDISI 402 1 0 68 23 7 1 1 0 14 84 9 380 CAGLIARI (ELMAS) EASYJET AIRLINE COMPANY LTD S 564 0 0 88 6 4 2 0 0 9 87 7 564 TOTAL CAGLIARI (ELMAS) 5640088642009877564 GENOA RYANAIR S 553 0 0 77 15 6 1 0 0 11 78 11 563 TOTAL GENOA 553 0 0 77 15 6 1 0 0 11 78 11 563 LAMETIA-TERME RYANAIR S 423 1 1 66 19 11 2 1 0 17 63 15 312 TOTAL LAMETIA-TERME 423 1 1 66 19 11 2 1 0 17 63 15 312 MILAN (MALPENSA) TITAN AIRWAYS LTD C 300100000000000 TOTAL MILAN (MALPENSA) 421752500004403310 NAPLES AIREXPLORE C 2 0 0 0 0 100 0 0 0 32 0 0 0 EASYJET AIRLINE COMPANY LTD S 1226 0 0 88 8 2 2 0 0 6 83 8 1180 TOTAL NAPLES 1228 0 0 88 8 2 2 0 0 6 83 8 1180 OLBIA TRAVEL SERVICE AIRLINES C 2 0 0 50 0 50 0 0 0 20 0 0 0 TOTAL OLBIA 3006703300013000 PALERMO RYANAIR S 592 0 0 74 17 7 2 0 0 12 79 12 494 TOTAL PALERMO 592 0 0 74 17 7 2 0 0 12 79 12 498 PARMA RYANAIR S 318 0 2 62 19 13 7 0 0 18 59 15 308 TOTAL PARMA 318 0 2 62 19 13 7 0 0 18 59 15 308 PERUGIA RYANAIR S 466 0 0 79 14 5 2 1 0 12 83 11 451 TOTAL PERUGIA 466 0 0 79 14 5 2 1 0 12 83 11 451 PESCARA RYANAIR S 497 0 2 87 7 4 2 1 0 11 89 6 494 TOTAL PESCARA 497 0 2 87 7 4 2 1 0 11 89 6 494 PISA RYANAIR S 1815 0 3 68 17 10 4 1 0 16 72 16 1789 TOTAL PISA 1815 0 3 68 17 10 4 1 0 16 72 16 1789 RIMINI RYANAIR S 226 0 0 66 20 9 3 1 0 16 77 9 306 TOTAL RIMINI 226 2 0 66 20 9 3 1 0 16 77 9 306 ROME (CIAMPINO) RYANAIR S 2218 3 4 70 17 9 3 1 0 15 78 11 2258 TOTAL ROME (CIAMPINO) 2218 4 4 70 17 9 3 1 0 15 78 11 2258 ROME (FIUMICINO) ALITALIA (CAI) C 2 0 0 50 50 0 0 0 0 14 0 0 0 FLYBE LTD C 2 0 0 0 0 100 0 0 0 35 0 0 0 TOTAL ROME (FIUMICINO) 5 5 0 40 20 40 0 0 0 19 100 11 2 TREVISO RYANAIR S 1372 0 9 76 13 7 3 0 0 12 76 11 667 TOTAL TREVISO 1372 0 9 76 13 7 3 0 0 12 76 11 667 TRIESTE (RONCHI DEI LEGIONARI) RYANAIR S 607 0 2 80 12 6 2 0 0 10 78 10 624 TOTAL TRIESTE (RONCHI DEI LEGIONARI) 607 0 2 80 12 6 2 0 0 10 78 10 624 TURIN RYANAIR S 834 0 2 82 13 3 1 0 0 10 85 8 806 THOMSON AIRWAYS LTD C 26 0 0 69 4 15 4 8 0 27 79 9 29 147 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: STANSTED (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights TOTAL TURIN 860 0 2 82 12 4 1 1 0 11 85 8 835 VENICE TITAN AIRWAYS LTD C 200100000002000 TOTAL VENICE 2201000000025222752 VERONA VILLAFRANCA RYANAIR S 317 0 0 83 10 4 2 1 0 13 80 10 381 TOTAL VERONA VILLAFRANCA 317 0 0 83 10 4 2 1 0 13 80 10 381 TOTAL ITALY 17061 26 41 76 14 7 2 0 0 13 78 11 17032

KOSOVO PRISTINA LIVINGSTON COMPAGNIA AEREA C 9 0 0 78 22 0 0 0 0 9 0 0 0 TOTAL PRISTINA 10 0 0 80 20 0 0 0 0 8 34 47 38 TOTAL KOSOVO 10 0 0 80 20 0 0 0 0 8 34 47 38

LATVIA RIGA RYANAIR S 1084 0 3 84 10 5 1 0 0 9 90 7 1451 TOTAL RIGA 1084 0 3 84 10 5 1 0 0 9 90 7 1451 TOTAL LATVIA 1084 0 3 84 10 5 1 0 0 9 90 7 1451

LITHUANIA KAUNAS RYANAIR S 742 2 0 84 10 4 1 0 0 9 91 7 765 TOTAL KAUNAS 742 2 0 84 10 4 1 0 0 9 91 7 765 VILNIUS RYANAIR S 743 0 1 82 12 5 1 0 0 9 86 9 494 TOTAL VILNIUS 743 0 1 82 12 5 1 0 0 9 86 9 494 TOTAL LITHUANIA 1485 2 1 83 11 4 1 0 0 9 89 8 1259

MALTA MALTA RYANAIR S 295 0 0 85 11 2 2 0 1 12 0 0 0 TOTAL MALTA 296 5 1 85 10 2 2 0 1 12 100 0 2 TOTAL MALTA 296 5 1 85 10 2 2 0 1 12 100 0 2

MOROCCO FEZ RYANAIR S 152 0 1 76 17 5 1 0 0 12 85 9 272 TOTAL FEZ 152 0 1 76 17 5 1 0 0 12 85 9 272 MARRAKESH RYANAIR S 177 0 1 81 12 3 2 1 0 12 83 10 157 TOTAL MARRAKESH 177 1 1 81 12 3 2 1 0 12 84 10 163 TOTAL MOROCCO 329 2 2 79 15 4 2 0 0 12 86 9 609

NETHERLANDS AMSTERDAM EASYJET AIRLINE COMPANY LTD S 2206 3 0 88 6 4 3 0 0 8 85 8 2583 TRANSAVIA C 450087724009000 TOTAL AMSTERDAM 2251 19 0 88 6 4 3 0 0 8 85 8 2583 EINDHOVEN RYANAIR S 1561 0 3 88 7 3 1 0 0 7 93 5 1474 TOTAL EINDHOVEN 1561 1 3 88 7 3 1 0 0 7 93 5 1474 MAASTRICHT RYANAIR S 28 0 0 79 4 18 0 0 0 12 0 0 0 148 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: STANSTED (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights TOTAL MAASTRICHT 28 0 0 79 4 18 0 0 0 12 0 0 0 ROTTERDAM EASTERN AIRWAYS C 280093440005000 TOTAL ROTTERDAM 29309333000510021 TOTAL NETHERLANDS 3869 23 3 88 6 4 2 0 0 8 88 7 4058

NORWAY BERGEN TITAN AIRWAYS LTD C 19 0 0 89 11 0 0 0 0 4 0 0 0 TOTAL BERGEN 19 0 0 89 11 0 0 0 0 4 0 0 0 HAUGESUND RYANAIR S 314 0 0 89 5 4 1 0 0 6 88 6 310 TOTAL HAUGESUND 3140089541006886310 RYGGE RYANAIR S 1555 0 1 88 5 4 2 0 0 7 93 5 1451 TOTAL RYGGE 1555 0 1 88 5 4 2 0 0 7 93 5 1451 SANDEFJORD(TORP) RYANAIR S 725 0 2 86 9 4 2 0 0 7 92 4 704 TOTAL SANDEFJORD(TORP) 7250286942007924704 TOTAL NORWAY 2614 0 3 88 6 4 2 0 0 7 92 5 2466

POLAND BYDGOSZCZ RYANAIR S 623 0 2 84 12 4 1 0 0 8 90 6 636 TOTAL BYDGOSZCZ 623 0 2 84 12 4 1 0 0 8 90 6 636 GDANSK RYANAIR S 768 1 1 89 6 4 1 0 0 6 95 4 742 TOTAL GDANSK 7681189641006954742 KATOWICE RYANAIR S 772 0 2 89 7 2 1 1 0 7 94 5 749 TOTAL KATOWICE 7720289721107945749 KRAKOW RYANAIR S 1462 0 4 88 7 3 2 0 0 8 93 5 1416 THOMSON AIRWAYS LTD C 2 0 0 100 0 0 0 0 0 1 100 10 2 TOTAL KRAKOW 1464 1 4 88 7 3 2 0 0 8 93 5 1419 LODZ LUBLINEK RYANAIR S 660 0 4 92 5 2 1 0 0 5 93 5 650 TOTAL LODZ LUBLINEK 6600492521005935650 LUBLIN (PORT LOTNICZY) RYANAIR S 1100100000003000 TOTAL LUBLIN (PORT LOTNICZY) 1100100000003000 MODLIN MASOVIA RYANAIR S74717855432014000 TOTAL MODLIN MASOVIA 74717855432014000 POZNAN RYANAIR S 745 1 3 80 12 5 2 0 0 12 86 8 740 TOTAL POZNAN 745 1 3 80 12 5 2 0 0 12 86 8 740 RZESZOW RYANAIR S 645 0 0 89 7 4 1 0 0 7 92 5 635 TOTAL RZESZOW 6450089741007925635 SZCZECIN (GOLENOW) RYANAIR S 385 0 1 92 5 2 0 0 1 6 94 3 380 TOTAL SZCZECIN (GOLENOW) 3850192520016943380 WARSAW RYANAIR S 54 0 1 72 13 6 6 2 2 24 0 0 0

149 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: STANSTED (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights TOTAL WARSAW 54 0 1 72 13 6 6 2 2 24 0 0 0 WROCLAW RYANAIR S 870 0 3 81 12 5 1 0 0 10 87 7 881 TOTAL WROCLAW 870 0 3 81 12 5 1 0 0 10 87 7 881 TOTAL POLAND 7744 4 28 87 8 3 1 0 0 9 92 5 6832

PORTUGAL(EXCLUDING MADEIRA) FARO EASYJET AIRLINE COMPANY LTD S 137 2 0 91 1 4 5 0 0 9 88 7 1165 MONARCH AIRLINES C 6 0 0 67 17 17 0 0 0 15 0 0 0 RYANAIR S 925 0 1 80 12 6 2 0 0 11 84 9 814 THOMSON AIRWAYS LTD C 62 0 0 89 6 2 3 0 0 6 83 8 58 TOTAL FARO 1130 4 1 82 10 5 2 0 0 10 86 8 2038 OPORTO (PORTUGAL) RYANAIR S 1258 0 0 74 16 6 3 0 0 14 80 11 1255 TOTAL OPORTO (PORTUGAL) 1258 1 0 74 16 6 3 0 0 14 80 11 1255 TOTAL PORTUGAL(EXCLUDING MADEIRA) 2388 5 1 78 14 6 3 0 0 12 84 9 3293

REPUBLIC OF SERBIA BELGRADE JATAIRWAYS C 2 0 0 50 0 50 0 0 0 20 0 0 0 TOTAL BELGRADE 2005005000020000 TOTAL REPUBLIC OF SERBIA 2005005000020000

SLOVAK REPUBLIC BRATISLAVA RYANAIR S 1367 0 2 87 7 4 1 1 0 9 90 7 1400 TOTAL BRATISLAVA 1367 0 2 87 7 4 1 1 0 9 90 7 1401 TOTAL SLOVAK REPUBLIC 1367 0 2 87 7 4 1 1 0 9 90 7 1401

SLOVENIA LJUBLJANA EASYJET AIRLINE COMPANY LTD S 664 0 0 94 2 1 2 1 0 6 82 11 646 TOTAL LJUBLJANA 66400942121068211646 MARIBOR ADRIA AIRWAYS C 2005005000026000 TOTAL MARIBOR 2205005000026000 TOTAL SLOVENIA 66620942121068211646

SPAIN ALICANTE EASYJET AIRLINE COMPANY LTD S 972 5 3 91 4 2 2 1 0 7 87 7 1258 RYANAIR S 1077 0 5 84 10 4 2 1 0 9 85 8 1359 TOTAL ALICANTE 2050 7 8 87 7 3 2 1 0 8 86 7 2617 ALMERIA RYANAIR S 214 0 0 83 11 5 1 0 0 8 78 11 204 TOTAL ALMERIA 214 0 0 83 11 5 1 0 0 8 78 11 204 ASTURIAS EASYJET AIRLINE COMPANY LTD S 608 0 0 93 4 2 1 0 0 5 82 10 622 TOTAL ASTURIAS 60800934210058210623 BARCELONA EASYJET AIRLINE COMPANY LTD S 688 1 2 89 5 3 2 1 0 7 80 12 1166 RYANAIR S 1494 1 3 82 10 4 3 0 0 10 85 8 124 TITAN AIRWAYS LTD C 200100000009000 150 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: STANSTED (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights TOTAL BARCELONA 2184 5 5 85 8 4 3 0 0 9 77 14 1374 BILBAO EASYJET AIRLINE COMPANY LTD S 1020 0 0 84 8 5 3 0 0 8 86 7 980 TOTAL BILBAO 1020 0 0 84 8 5 3 0 0 8 86 7 982 GIRONA RYANAIR S 455 0 0 81 10 5 2 1 0 12 78 10 1154 TOTAL GIRONA 455 2 0 81 10 5 2 1 0 12 78 10 1154 IBIZA EASYJET AIRLINE COMPANY LTD S 624 2 0 89 5 4 2 0 0 5 88 7 808 RYANAIR S 481 0 1 80 12 6 2 0 0 10 80 11 526 THOMAS COOK AIRLINES LTD C 44 0 0 75 5 5 14 0 2 28 88 6 43 THOMSON AIRWAYS LTD C 100 0 0 92 3 3 2 0 0 7 86 17 96 TOTAL IBIZA 1249 3 1 85 8 5 2 0 0 8 85 9 1473 JEREZ RYANAIR S 276 0 1 69 22 5 3 0 0 13 66 15 286 TOTAL JEREZ 276 0 1 69 22 5 3 0 0 13 66 15 286 MADRID RYANAIR S 1438 0 3 62 21 13 3 0 0 17 61 21 1467 TOTAL MADRID 1439 4 3 62 21 13 3 0 0 17 61 21 1486 MAHON THOMAS COOK AIRLINES LTD C 44 0 0 84 9 2 0 5 0 14 84 21 51 THOMSON AIRWAYS LTD C 102 0 0 95 4 0 1 0 0 2 88 6 99 TOTAL MAHON 14600925111068711150 MALAGA EASYJET AIRLINE COMPANY LTD S 922 3 1 91 4 2 2 0 0 6 85 7 1367 RYANAIR S 1255 0 1 84 10 5 1 0 0 8 87 7 1155 TOTAL MALAGA 2177 10 2 87 7 4 1 0 0 7 86 7 2522 MURCIA SAN JAVIER RYANAIR S 778 0 1 86 9 3 2 0 0 9 90 5 768 TOTAL MURCIA SAN JAVIER 7780186932009905771 PALMA DE MALLORCA EASYJET AIRLINE COMPANY LTD S 870 5 4 86 6 4 3 0 0 9 78 13 984 RYANAIR S 850 0 1 68 18 11 3 0 0 15 71 13 904 THOMAS COOK AIRLINES LTD C 42 0 0 88 5 2 0 5 0 18 91 6 43 THOMSON AIRWAYS LTD C 165 0 0 93 5 2 0 0 0 3 78 11 183 TOTAL PALMA DE MALLORCA 1928 8 5 79 11 7 3 0 0 11 75 13 2183 REUS RYANAIR S 358 0 0 89 6 3 2 0 0 6 89 8 282 TOTAL REUS 3580089632006898282 SANTANDER RYANAIR S 610 0 4 90 7 2 2 0 0 6 91 6 610 TOTAL SANTANDER 6100490722006916610 SANTIAGO DE COMPOSTELA (SPAIN) RYANAIR S 394 0 0 88 7 2 3 1 0 10 76 10 322 TOTAL SANTIAGO DE COMPOSTELA (SPAIN) 394 0 0 88 7 2 3 1 0 10 76 10 322 SEVILLE RYANAIR S 600 0 1 78 14 6 2 0 0 12 84 9 674 TOTAL SEVILLE 600 0 1 78 14 6 2 0 0 12 84 9 676 VALENCIA RYANAIR S 678 0 0 86 11 2 1 0 0 8 87 8 794 TOTAL VALENCIA 678 4 0 86 11 2 1 0 0 8 86 8 800 VALLADOLID RYANAIR S 293 0 0 84 8 4 3 0 0 9 89 6 310 TOTAL VALLADOLID 2940084843009896310 ZARAGOZA RYANAIR S 477 0 1 78 13 5 4 0 0 12 75 10 413 151 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: STANSTED (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights ZARAGOZA STAR1 AIRLINES C 8 1 0 88 13 0 0 0 0 2 0 0 0 TOTAL ZARAGOZA 486 2 1 78 13 5 4 0 0 12 75 10 415 TOTAL SPAIN 17944 45 32 83 10 5 2 0 0 9 81 10 19241

SPAIN(CANARY ISLANDS) ARRECIFE RYANAIR S 426 1 0 86 9 4 1 0 0 7 90 6 446 THOMAS COOK AIRLINES LTD C 105 0 0 88 5 5 3 0 0 8 92 16 88 THOMSON AIRWAYS LTD C 104 0 0 87 11 2 1 0 0 6 87 16 104 TOTAL ARRECIFE 6352086941007899638 FUERTEVENTURA EASYJET AIRLINE COMPANY LTD S 48 1 0 96 4 0 0 0 0 3 81 8 210 RYANAIR S 289 0 3 87 7 4 0 2 0 10 88 6 306 THOMAS COOK AIRLINES LTD C 78 1 0 82 4 4 10 0 0 16 89 7 83 THOMSON AIRWAYS LTDC 680091413007731966 TOTAL FUERTEVENTURA 483 2 3 88 6 3 2 1 0 10 85 8 665 LAS PALMAS RYANAIR S 351 1 4 87 6 4 3 0 0 8 86 9 369 THOMAS COOK AIRLINES LTD C 26 0 0 92 8 0 0 0 0 3 93 4 27 THOMSON AIRWAYS LTD C 63 0 0 86 13 2 0 0 0 5 85 7 60 TOTAL LAS PALMAS 4413487733008869457 TENERIFE (SURREINA SOFIA) RYANAIR S 637 1 1 82 11 5 2 0 0 10 85 9 632 THOMAS COOK AIRLINES LTD C 94 1 0 72 13 9 4 2 0 16 75 15 125 THOMSON AIRWAYS LTD C 162 0 0 83 7 4 4 1 0 12 84 11 160 TOTAL TENERIFE (SURREINA SOFIA) 893 3 2 81 11 5 2 1 0 11 83 10 921 TOTAL SPAIN(CANARY ISLANDS) 2452 10 9 85 9 4 2 0 0 9 86 9 2681

SWEDEN GOTEBORG (SAVE) RYANAIR S 1451 0 3 82 10 6 2 0 0 9 92 5 1445 TOTAL GOTEBORG (SAVE) 1451 0 3 82 10 6 2 0 0 9 92 5 1445 MALMO RYANAIR S 682 0 0 86 9 3 2 0 0 8 92 4 119 TOTAL MALMO 6820086932008924119 STOCKHOLM (SKAVSTA) RYANAIR S 1410 1 3 83 11 5 2 0 0 9 85 10 1662 TOTAL STOCKHOLM (SKAVSTA) 1410 1 3 83 11 5 2 0 0 9 85 10 1662 VASTERAS RYANAIR S 476 0 2 80 12 7 1 0 0 9 87 7 640 TOTAL VASTERAS 476 0 2 80 12 7 1 0 0 9 87 7 640 TOTAL SWEDEN 4019 7 8 83 11 5 2 0 0 9 88 8 3870

SWITZERLAND GENEVA EASYJET AIRLINE COMPANY LTD S 554 2 0 84 8 4 3 1 0 10 80 10 605 MONARCH AIRLINES C 28 0 0 57 25 11 7 0 0 20 54 20 28 TITAN AIRWAYS LTD C 200100000000000 TOTAL GENEVA 584 11 3 82 9 4 4 1 0 10 79 10 633 SION TITAN AIRWAYS LTD S 350194033005000 TITAN AIRWAYS LTD C 12 0 0 100 0 0 0 0 0 2 91 10 75 TOTAL SION 470196022004911075

152 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: STANSTED (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

TUNISIA ENFIDHA THOMAS COOK AIRLINES LTD C 73 0 0 81 7 3 7 3 0 17 60 68 10 THOMSON AIRWAYS LTD C 52 0 0 85 8 2 6 0 0 11 88 5 52 TOTAL ENFIDHA 125 0 0 82 7 2 6 2 0 14 84 15 62 MONASTIR THOMSON AIRWAYS LTD C 2 0 0 50 50 0 0 0 0 13 71 14 7 TOTAL MONASTIR 200505000001383724 TOTAL TUNISIA 127 0 0 82 8 2 6 2 0 14 83 14 87

TURKEY ANKARA (ESENBOGA) THY TURK HAVA YOLLARI TURKIS S 22 0 0 68 14 14 5 0 0 16 92 4 275 TOTAL ANKARA (ESENBOGA) 22 0 0 68 14 14 5 0 0 16 92 4 275 ANTALYA ATLASJET INTERNATIONAL C 52 0 0 88 12 0 0 0 0 6 0 0 0 ONUR AIR C 42 0 0 79 5 2 14 0 0 18 89 5 18 THOMAS COOK AIRLINES LTD C 180 0 0 77 6 7 7 2 0 19 87 9 162 THOMSON AIRWAYS LTD C 103 1 0 90 8 1 1 0 0 4 93 5 101 TOTAL ANTALYA 377 2 0 82 7 4 5 1 0 13 89 7 281 BODRUM (MILAS) EASYJET AIRLINE COMPANY LTD S 173 1 1 90 6 3 1 0 0 4 80 12 164 PEGASUS AIRLINES S 37 0 0 84 11 5 0 0 0 7 77 13 48 THOMAS COOK AIRLINES LTD C 50 0 0 80 6 8 6 0 0 13 82 10 60 TOTAL BODRUM (MILAS) 26011877520068012282 DALAMAN EASYJET AIRLINE COMPANY LTD S 232 0 0 94 5 1 0 0 0 3 86 10 247 MONARCH AIRLINES C 4 0 0 50 0 50 0 0 0 23 0 0 0 THOMAS COOK AIRLINES LTD C 160 2 0 74 8 7 8 3 1 24 89 8 174 THOMSON AIRWAYS LTD C 102 0 0 87 9 1 1 0 2 15 85 11 104 TITAN AIRWAYS LTD C 42 32 0 88 10 0 2 0 0 7 0 0 0 TOTAL DALAMAN 541 34 0 86 7 3 3 1 1 12 86 10 572 ISTANBUL ATLASJET INTERNATIONAL C 400 0 0 93 5 2 1 0 0 4 0 0 0 TOTAL ISTANBUL 40000935210040491 ISTANBUL (SABIHA GOKCEN) PEGASUS AIRLINES S 1412 0 0 77 13 7 2 0 0 12 71 13 994 TOTAL ISTANBUL (SABIHA GOKCEN) 1412 0 0 77 13 7 2 0 0 12 72 13 1016 IZMIR (ADNAM MENDERES) PEGASUS AIRLINES S 330 0 2 85 8 5 2 0 0 8 83 9 278 TOTAL IZMIR (ADNAM MENDERES) 3302285852008839279 TOTAL TURKEY 3342 39 3 83 9 5 3 0 0 10 80 11 2721

UKRAINE DONETSK TITAN AIRWAYS LTD C 4 0 0 25 50 25 0 0 0 24 0 0 0 TOTAL DONETSK 400 2550250 0 024000 KIEV (BORISPOL) TITAN AIRWAYS LTD C 4 0 0 25 25 25 25 0 0 43 0 0 0 TOTAL KIEV (BORISPOL) 400 252525250 043000 TOTAL UKRAINE 810 253825130 033000

153 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - FULL FOR 2012

Reporting Airport: STANSTED (Full Analysis)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number CHARTER/ Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION AIRLINE SCHED Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights UNITED KINGDOM BELFAST CITY (GEORGE BEST) BMIBABY LTD S 540 0 0 93 4 3 0 0 0 4 91 5 976 TOTAL BELFAST CITY (GEORGE BEST) 5400093430004915976 BELFAST INTERNATIONAL EASYJET AIRLINE COMPANY LTD S 2546 4 2 92 3 3 2 0 0 5 91 6 2805 TOTAL BELFAST INTERNATIONAL 2546 4 2 92 3 3 2 0 0 5 91 6 2805 CITY OF DERRY (EGLINTON) RYANAIR S 940 0 0 92 4 3 0 0 0 6 93 4 879 TOTAL CITY OF DERRY (EGLINTON) 9400092430006934879 EDINBURGH EASYJET AIRLINE COMPANY LTD S 2705 1 2 92 4 2 2 0 0 5 87 8 3120 TOTAL EDINBURGH 2707 20 3 92 4 2 2 0 0 5 87 8 3122 GATWICK EASYJET AIRLINE COMPANY LTD S 7 5 0 14 29 43 14 0 0 34 0 29 2 TOTAL GATWICK 10 11 0 20 30 40 10 0 0 30 0 29 2 GLASGOW EASYJET AIRLINE COMPANY LTD S 2585 2 3 92 4 2 1 0 0 5 91 6 2810 TOTAL GLASGOW 2585 5 3 92 4 2 1 0 0 5 91 6 2812 GUERNSEY AURIGNY AIR SERVICES S 630 0 13 78 9 7 5 1 0 14 86 15 640 TOTAL GUERNSEY 630 0 13 78 9 7 5 1 0 14 86 15 640 JERSEY AURIGNY AIR SERVICES S 141 0 2 80 11 3 4 1 1 19 79 21 159 TOTAL JERSEY 141 0 2 80 11 3 4 1 1 19 79 21 159 LEEDS BRADFORD RYANAIR S 3 2 0 0 100 0 0 0 0 22 0 0 0 TOTAL LEEDS BRADFORD 3 3 0 0 100 0 0 0 0 22 0 0 0

TOTAL LONDON CITY 22150500000967103 LUTON EASYJET AIRLINE COMPANY LTD S 2 1 0 50 50 0 0 0 0 17 0 36 1 TOTAL LUTON 22050500000170361 MANCHESTER EASTERN AIRWAYS C 2405050000011000 TOTAL MANCHESTER 590402004000530443 SOUTHEND EASYJET AIRLINE COMPANY LTD S 3 4 1 33 33 33 0 0 0 28 0 0 0 TOTAL SOUTHEND 341 3333330 0 028000 TOTAL UNITED KINGDOM 10118 87 28 91 4 3 2 0 0 6 90 7 12381 TOTAL STANSTED 120667 595 348 83 10 5 2 0 0 9 85 9 126432

154 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: A

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

AARHUS (TIRSTRUP) STANSTED RYANAIR SA 303 0 1 94 3 2 1 0 0 5 90 7 315 STANSTED RYANAIR SD 304 0 1 92 5 2 1 0 0 5 89 7 315 MANCHESTER SUN AIR OF SCANDINAVIA SA 97 0 0 42 38 18 2 0 0 20 0 0 0 MANCHESTER SUN AIR OF SCANDINAVIA SD 97 0 0 71 21 6 2 0 0 12 0 0 0 TOTAL AARHUS (TIRSTRUP) 801 1 2 84 10 4 1 0 0 8 89 7 7

ABERDEEN LONDON CITY BA CITYFLYER LTD SA 206 0 0 85 8 4 1 0 0 7 0 0 0 LONDON CITY BA CITYFLYER LTD SD 208 0 0 85 6 7 2 0 0 7 0 0 0 HEATHROW BMI BRITISH MIDLAND SA 953 0 8 77 12 8 3 0 0 12 78 11 1905 HEATHROW BMI BRITISH MIDLAND SD 984 0 4 90 4 4 2 0 0 5 89 6 1931 MANCHESTER BMI REGIONAL SA 1110 0 0 92 3 2 3 0 0 6 92 5 1250 MANCHESTER BMI REGIONAL SD 1067 0 0 92 3 2 3 0 0 5 93 4 1200 HEATHROW BRITISH AIRWAYS PLC SA 3003 0 3 77 11 7 4 1 0 13 81 10 2263 HEATHROW BRITISH AIRWAYS PLC SD 3029 0 1 84 7 5 3 0 0 9 85 7 2274 MANCHESTER EASTERN AIRWAYS CA 36 0 0 33 42 19 6 0 0 24 50 18 34 MANCHESTER EASTERN AIRWAYS CD 35 1 0 57 20 14 9 0 0 20 71 10 34 NEWCASTLE EASTERN AIRWAYS SA 948 54 15 85 5 5 4 1 0 10 87 7 996 NEWCASTLE EASTERN AIRWAYS SD 1042 10 22 88 4 3 4 1 0 10 86 8 1009 GATWICK EASYJET AIRLINE COMPANY LTD SA 630 0 1 75 11 10 3 1 0 14 81 8 242 GATWICK EASYJET AIRLINE COMPANY LTD SD 632 0 0 79 13 6 2 0 0 10 76 10 243 LUTON EASYJET AIRLINE COMPANY LTD SA 500 1 2 85 8 5 3 0 0 8 83 10 589 LUTON EASYJET AIRLINE COMPANY LTD SD 501 0 1 81 12 5 2 0 0 9 79 9 592 BIRMINGHAM FLYBE LTD SA 963 0 14 83 6 7 5 0 0 11 89 7 871 BIRMINGHAM FLYBE LTD SD 967 0 13 74 13 9 4 0 0 15 84 11 881 GATWICK FLYBE LTD SA 771 0 1 88 7 3 1 0 0 7 91 7 929

155 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: A

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

ABIDJAN

ABU DHABI - BATEEN

ABU DHABI INTERNATIONAL HEATHROW BRITISH AIRWAYS PLC SD 84 0 0 76 18 4 2 0 0 10 68 17 62 HEATHROW ETIHAD AIRWAYS SA 1097 0 1 83 10 4 2 0 0 9 86 8 1093 HEATHROW ETIHAD AIRWAYS SD 1097 0 0 82 9 6 2 0 0 10 80 11 1093 MANCHESTER ETIHAD AIRWAYS SA 730 1 2 82 10 5 2 0 0 11 87 12 516 MANCHESTER ETIHAD AIRWAYS SD 729 0 3 86 9 2 2 0 0 9 87 10 517 TOTAL ABU DHABI INTERNATIONAL 3737 6 6 83 10 5 2 0 0 10 84 10 10

ABUJA HEATHROW ARIK AIR SA 52 0 2 46 13 15 23 2 0 37 35 37 203 HEATHROW ARIK AIR SD 54 0 0 83 6 7 4 0 0 8 86 7 200 HEATHROW BRITISH AIRWAYS PLC SA 355 10 10 64 18 12 5 1 0 20 68 18 365 HEATHROW BRITISH AIRWAYS PLC SD 358 7 7 79 11 6 4 0 1 18 74 14 365 TOTAL ABUJA 819 35 19 71 14 9 5 1 0 20 67 18 18

ACAPULCO

ACCRA HEATHROW BRITISH AIRWAYS PLC SA 365 0 1 78 9 8 2 0 2 19 83 13 365 HEATHROW BRITISH AIRWAYS PLC SD 365 0 0 44 27 20 7 1 0 26 46 25 365 HEATHROW VIRGIN ATLANTIC AIRWAYS LTD SA 233 0 1 82 12 4 2 0 0 11 79 14 170 HEATHROW VIRGIN ATLANTIC AIRWAYS LTD SD 234 0 1 73 22 2 3 0 0 11 76 11 169 TOTAL ACCRA 1198 4 3 68 18 10 4 0 1 18 69 17 17

ADDIS ABABA HEATHROW BMI BRITISH MIDLAND SA 92 1 1 66 12 11 10 1 0 19 70 19 156

156 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: A

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

AGADIR HEATHROW BMI BRITISH MIDLAND SA 40 0 0 75 15 5 3 0 3 20 76 8 17 HEATHROW BMI BRITISH MIDLAND SD 40 0 0 70 23 3 5 0 0 12 82 12 17 HEATHROW BRITISH AIRWAYS PLC SA 64 0 0 78 13 5 5 0 0 9 0 0 0 HEATHROW BRITISH AIRWAYS PLC SD 64 0 0 84 8 6 2 0 0 8 0 0 0 GATWICK EASYJET AIRLINE COMPANY LTD SA 103 0 1 84 7 6 3 0 0 7 86 10 105 GATWICK EASYJET AIRLINE COMPANY LTD SD 104 0 0 82 10 6 3 0 0 9 80 11 105 GATWICK THOMSON AIRWAYS LTD SA 105 0 0 94 3 3 0 0 0 2 90 7 104 GATWICK THOMSON AIRWAYS LTD SD 105 0 0 94 2 4 0 0 0 4 88 13 104 MANCHESTER THOMSON AIRWAYS LTD SA 105 0 0 89 2 4 4 1 1 15 88 13 82 MANCHESTER THOMSON AIRWAYS LTD SD 105 0 0 90 2 3 3 1 1 15 74 22 82 TOTAL AGADIR 837 1 1 86 6 4 2 0 0 9 85 11 11

AJACCIO GATWICK EASYJET AIRLINE COMPANY LTD SA 22 0 0 95 0 5 0 0 0 2 100 1 22 GATWICK EASYJET AIRLINE COMPANY LTD SD 22 0 0 86 14 0 0 0 0 4 100 1 22 TOTAL AJACCIO 44 2 0 91 7 2 0 0 0 3 100 1 1

AL AIN TOTAL AL AIN 22 05050000016000

ALESUND GATWICK NORWEGIAN AIR SHUTTLE SA 103 0 0 88 6 5 0 1 0 7 90 6 73 GATWICK NORWEGIAN AIR SHUTTLE SD 103 0 0 86 9 2 2 1 0 7 89 6 74 TOTAL ALESUND 206 0 0 87 7 3 1 1 0 7 90 6 6

ALGHERO/SASSARI LUTON RYANAIR SA 640 1883 6300700 0 LUTON RYANAIR SD 64 0 1 80 8 8 5 0 0 12 0 0 0 157 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: A

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

ALGIERS HEATHROW AIR ALGERIE SA 244 0 0 51 20 16 11 2 0 29 33 47 240 HEATHROW AIR ALGERIE SD 244 0 0 59 16 13 11 2 0 27 49 37 241 GATWICK BRITISH AIRWAYS PLC SA 255 0 2 75 11 9 5 0 0 15 0 0 0 GATWICK BRITISH AIRWAYS PLC SD 255 0 2 68 18 9 4 0 0 16 0 0 0 HEATHROW BRITISH AIRWAYS PLC SA 82 0 0 90 5 1 4 0 0 6 85 7 361 HEATHROW BRITISH AIRWAYS PLC SD 82 0 0 93 4 2 1 0 0 4 83 7 361 TOTAL ALGIERS 1164 5 4 67 14 10 7 1 0 19 67 21 21

ALICANTE GLASGOW BA CITYFLYER LTD CA 20 0 0 75 20 5 0 0 0 9 89 5 19 GLASGOW BA CITYFLYER LTD CD 20 0 0 90 10 0 0 0 0 8 89 6 19 BIRMINGHAM BMIBABY LTD SA 156 0 0 86 7 3 4 1 0 11 77 17 152 BIRMINGHAM BMIBABY LTD SD 156 0 0 83 10 3 4 1 0 13 80 17 153 HEATHROW BRITISH AIRWAYS PLC SA 27 0 0 30 37 30 4 0 0 26 0 0 0 HEATHROW BRITISH AIRWAYS PLC SD 28 0 0 82 14 4 0 0 0 9 0 0 0 EDINBURGH EASYJET AIRLINE COMPANY LTD SA 66 0 0 86 6 5 2 2 0 11 78 10 40 EDINBURGH EASYJET AIRLINE COMPANY LTD SD 66 0 0 88 6 5 2 0 0 7 93 4 40 GATWICK EASYJET AIRLINE COMPANY LTD SA 1081 2 2 75 13 8 4 1 0 14 78 11 1125 GATWICK EASYJET AIRLINE COMPANY LTD SD 1082 1 0 82 9 5 3 0 0 10 85 8 1126 GLASGOW EASYJET AIRLINE COMPANY LTD SA 298 0 0 91 5 2 2 1 0 9 89 7 295 GLASGOW EASYJET AIRLINE COMPANY LTD SD 298 0 0 89 8 1 1 0 0 7 88 8 295 LUTON EASYJET AIRLINE COMPANY LTD SA 366 4 3 84 8 4 4 0 0 9 82 9 348 LUTON EASYJET AIRLINE COMPANY LTD SD 369 0 0 84 10 2 4 0 0 10 84 8 348 MANCHESTER EASYJET AIRLINE COMPANY LTD SA 260 1 1 85 7 5 3 0 0 9 80 10 270

158 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: A

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED Early 16 to 31 to 1h 1m 3h 1m More Average % Average No REPORTING CHARTER/ ARR/ to 15 30 60 mins to 3 to 6 than 6 delay Early Delay matched Actual Plan (8) mins ORIGIN / DESTINATION AIRPORT AIRLINE SCHED DEP (7) mins hours hours hours (mins) to 15 (mins) records ALICANTE MANCHESTER EASYJET AIRLINE COMPANY LTD SD 260 0 0 93 3 3 2 0 0 6 88 6 269 NEWCASTLE EASYJET AIRLINE COMPANY LTD SA 315 1 3 90 5 2 3 0 0 7 88 7 321 NEWCASTLE EASYJET AIRLINE COMPANY LTD SD 318 0 0 87 8 3 2 0 0 8 85 10 322 STANSTED EASYJET AIRLINE COMPANY LTD SA 485 4 2 90 5 1 2 1 0 7 84 8 629 STANSTED EASYJET AIRLINE COMPANY LTD SD 487 1 1 93 3 2 2 1 0 6 89 6 629 EDINBURGH JET2.COM LTD SA 98 0 0 74 8 9 7 1 0 17 0 0 0 EDINBURGH JET2.COM LTD SD 98 0 0 81 8 4 7 0 0 13 0 0 0 GLASGOW JET2.COM LTD SA 137 0 1 69 10 12 7 1 1 21 29 41 137 GLASGOW JET2.COM LTD SD 138 0 0 64 17 12 6 0 1 23 67 20 136 MANCHESTER JET2.COM LTD SA 231 1 0 71 15 9 4 0 1 19 56 33 245 MANCHESTER JET2.COM LTD SD 231 0 0 76 12 6 4 1 1 18 67 29 250 NEWCASTLE JET2.COM LTD SA 263 1 0 80 11 5 3 1 0 12 42 22 193 NEWCASTLE JET2.COM LTD SD 265 1 1 76 19 2 3 0 0 13 83 10 193 BIRMINGHAM MONARCH AIRLINES SA 359 0 0 87 5 3 4 1 0 11 93 4 304 BIRMINGHAM MONARCH AIRLINES SD 359 0 0 82 10 4 3 1 0 15 94 5 304 GATWICK MONARCH AIRLINES SA 458 0 0 36 29 22 10 3 0 36 49 31 521 GATWICK MONARCH AIRLINES CD 2 0 0 50 0 50 0 0 0 28 100 0 1 GATWICK MONARCH AIRLINES SD 458 0 0 69 13 11 5 2 0 22 75 21 519 LUTON MONARCH AIRLINES SA 231 0 0 46 27 20 5 1 0 25 54 25 251 LUTON MONARCH AIRLINES SD 230 1 1 76 14 5 5 0 0 15 83 15 251 MANCHESTER MONARCH AIRLINES SA 393 0 0 55 24 12 5 3 1 29 70 17 558 MANCHESTER MONARCH AIRLINES SD 393 0 0 75 12 6 4 2 1 21 77 15 559 BIRMINGHAM RYANAIR SA 293 1 0 91 3 3 2 0 0 5 91 6 285 BIRMINGHAM RYANAIR SD 293 0 0 90 4 3 2 0 0 7 93 5 286 EDINBURGH RYANAIR SA 185 0 0 87 9 2 1 1 0 9 84 8 312 EDINBURGH RYANAIR SD 185 0 0 94 3 2 1 0 0 6 91 9 312 GATWICK RYANAIR SA 59 2 0 58 25 15 2 0 0 17 81 10 501 GATWICK RYANAIR SD 59 0 1 58 27 14 2 0 0 15 79 10 501 MANCHESTER RYANAIR SA 186 0 1 89 7 2 2 0 0 6 88 8 283 MANCHESTER RYANAIR SD 186 0 1 69 21 7 3 0 0 13 72 15 284

159 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: A

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED Early 16 to 31 to 1h 1m 3h 1m More Average % Average No REPORTING CHARTER/ ARR/ to 15 30 60 mins to 3 to 6 than 6 delay Early Delay matched Actual Plan (8) mins ORIGIN / DESTINATION AIRPORT AIRLINE SCHED DEP (7) mins hours hours hours (mins) to 15 (mins) records ALICANTE STANSTED RYANAIR SA 538 0 3 80 12 5 2 1 0 12 82 10 679 STANSTED RYANAIR SD 539 0 2 88 8 2 1 0 0 7 89 6 680 BIRMINGHAM THOMAS COOK AIRLINES LTD CA 13 0 0 85 8 0 8 0 0 14 78 6 18 BIRMINGHAM THOMAS COOK AIRLINES LTD CD 13 0 0 100 0 0 0 0 0 1 95 28 19 GATWICK THOMAS COOK AIRLINES LTD CA 5 0 0 100 0 0 0 0 0 2 100 0 2 GATWICK THOMAS COOK AIRLINES LTD CD 6 0 0 100 0 0 0 0 0 2 100 4 2 GLASGOW THOMAS COOK AIRLINES LTD CA 61 0 0 75 11 5 7 0 2 23 67 24 75 GLASGOW THOMAS COOK AIRLINES LTD CD 62 0 0 77 3 10 8 0 2 24 61 28 75 MANCHESTER THOMAS COOK AIRLINES LTD CA 101 0 0 67 15 8 8 1 1 24 67 24 112 MANCHESTER THOMAS COOK AIRLINES LTD CD 101 0 0 80 6 5 7 1 1 20 75 19 112 NEWCASTLE THOMAS COOK AIRLINES LTD CA 50 0 0 80 8 2 6 4 0 21 71 17 63 NEWCASTLE THOMAS COOK AIRLINES LTD CD 51 0 0 80 6 4 6 4 0 23 73 16 64 BIRMINGHAM THOMSON AIRWAYS LTD CA 87 0 0 84 10 3 2 0 0 8 78 18 100 BIRMINGHAM THOMSON AIRWAYS LTD CD 87 0 0 83 11 5 1 0 0 9 86 10 99 GATWICK THOMSON AIRWAYS LTD CA 125 0 0 86 11 2 0 0 0 5 70 15 132 GATWICK THOMSON AIRWAYS LTD CD 124 0 0 92 4 4 0 0 0 4 84 10 133 GLASGOW THOMSON AIRWAYS LTD CA 67 0 0 88 6 3 3 0 0 8 72 31 60 GLASGOW THOMSON AIRWAYS LTD CD 67 0 0 93 6 1 0 0 0 4 90 17 61 MANCHESTER THOMSON AIRWAYS LTD CA 140 1 0 79 10 9 3 0 0 11 72 23 162 MANCHESTER THOMSON AIRWAYS LTD CD 142 0 0 88 6 3 3 0 0 8 87 15 164 NEWCASTLE THOMSON AIRWAYS LTD CA 99 0 0 84 9 3 4 0 0 10 75 16 104 NEWCASTLE THOMSON AIRWAYS LTD CD 99 0 0 87 8 2 3 0 0 7 88 10 105 TOTAL ALICANTE 14529 32 25 80 11 6 3 1 0 13 79 13 13

ALMATY HEATHROW AIR ASTANA SA 104 0 2 75 11 5 7 3 0 21 81 12 104 HEATHROW AIR ASTANA SD 103 1 2 71 12 9 6 3 0 27 77 15 104 HEATHROW BMI BRITISH MIDLAND SD 3 0 0 100 0 0 0 0 0 4 62 19 21 HEATHROW BRITISH AIRWAYS PLC SA 17 0 0 82 12 6 0 0 0 6 0 0 0 HEATHROW BRITISH AIRWAYS PLC SD 19 0 0 79 11 11 0 0 0 9 0 0 0 TOTAL ALMATY 246 14 4 74 11 7 5 2 0 21 77 14 14 160 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: A

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

ALTENBURG - WALLBURG

ALTENRHEIN

AMMAN HEATHROW BMI BRITISH MIDLAND SA 168 0 0 85 8 4 2 1 0 10 83 8 301 HEATHROW BMI BRITISH MIDLAND SD 177 0 0 69 15 10 3 2 0 18 59 20 326 HEATHROW BRITISH AIRWAYS PLC SA 206 0 0 74 19 6 1 0 0 10 0 0 0 HEATHROW BRITISH AIRWAYS PLC SD 205 0 0 75 13 7 5 0 0 15 0 0 0 GATWICK EASYJET AIRLINE COMPANY LTD SA 149 0 0 75 15 8 1 0 0 10 82 9 119 GATWICK EASYJET AIRLINE COMPANY LTD SD 150 0 0 55 26 15 3 0 0 19 61 17 119 HEATHROW ROYAL JORDANIAN SA 366 0 0 64 18 15 3 0 0 15 76 10 364 HEATHROW ROYAL JORDANIAN SD 366 0 0 70 18 9 2 1 0 14 68 14 364 TOTAL AMMAN 1787 5 0 70 17 10 3 0 0 14 71 13 13

AMMAN (KING HUSSEIN)

AMRITSAR HEATHROW AIR INDIA SA 241 1 3 78 6 11 5 0 0 13 62 25 266 HEATHROW AIR INDIA SD 240 1 3 90 4 3 3 0 0 5 82 16 266

161 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: A

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

AMSTERDAM LONDON CITY BA CITYFLYER LTD SA 1365 0 0 89 4 4 3 0 0 7 90 6 1227 LONDON CITY BA CITYFLYER LTD SD 1374 1 0 88 5 4 3 0 0 7 87 7 1235 BIRMINGHAM BMIBABY LTD SA 287 0 3 90 5 2 3 0 0 7 89 7 633 BIRMINGHAM BMIBABY LTD SD 289 0 1 85 9 3 3 0 0 9 83 10 636 GATWICK BRITISH AIRWAYS PLC SA 1276 1 2 75 11 8 6 0 0 14 79 11 1322 GATWICK BRITISH AIRWAYS PLC SD 1278 0 2 81 9 5 4 0 0 10 84 9 1324 HEATHROW BRITISH AIRWAYS PLC SA 2809 0 2 73 13 9 5 0 0 14 76 13 2697 HEATHROW BRITISH AIRWAYS PLC SD 2811 0 1 81 8 7 4 0 0 10 86 8 2696 EDINBURGH CITY JET CD 2 0 0 50 50 0 0 0 0 11 0 0 0 LONDON CITY CITY JET SA 2037 0 1 91 4 2 2 0 0 6 93 5 1979 LONDON CITY CITY JET SD 2039 1 1 85 7 4 3 0 0 9 85 9 1983 EDINBURGH EASYJET AIRLINE COMPANY LTD SA 527 0 1 86 8 2 4 1 0 10 85 9 559 EDINBURGH EASYJET AIRLINE COMPANY LTD SD 527 0 0 88 7 2 2 0 0 7 82 10 559 GATWICK EASYJET AIRLINE COMPANY LTD SA 1595 0 0 70 18 7 4 0 0 15 74 14 1503 GATWICK EASYJET AIRLINE COMPANY LTD SD 1595 0 1 83 10 4 3 0 0 9 82 10 1504 GLASGOW EASYJET AIRLINE COMPANY LTD SA 309 0 0 92 4 1 2 1 0 8 76 10 55 GLASGOW EASYJET AIRLINE COMPANY LTD SD 309 0 1 85 8 4 3 1 0 10 84 11 55 LUTON EASYJET AIRLINE COMPANY LTD SA 1241 0 1 86 7 4 3 0 0 8 82 9 1089 LUTON EASYJET AIRLINE COMPANY LTD SD 1240 0 1 87 6 4 3 0 0 7 82 9 1090 MANCHESTER EASYJET AIRLINE COMPANY LTD SA 630 3 1 85 6 6 3 1 0 11 84 9 658 MANCHESTER EASYJET AIRLINE COMPANY LTD SD 631 0 0 83 9 3 3 0 0 10 81 10 659 NEWCASTLE EASYJET AIRLINE COMPANY LTD SA 14 0 0 93 7 0 0 0 0 2 0 0 0 NEWCASTLE EASYJET AIRLINE COMPANY LTD SD 14 0 0 93 0 7 0 0 0 5 0 0 0 STANSTED EASYJET AIRLINE COMPANY LTD SA 1103 3 0 86 6 4 3 0 0 10 81 10 1289 STANSTED EASYJET AIRLINE COMPANY LTD SD 1103 0 0 90 5 3 3 0 0 6 89 6 1294 BIRMINGHAM FLYBE LTD SA 131 0 2 71 12 12 5 0 0 16 0 0 0 162 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: A

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED Early 16 to 31 to 1h 1m 3h 1m More Average % Average No REPORTING CHARTER/ ARR/ to 15 30 60 mins to 3 to 6 than 6 delay Early Delay matched Actual Plan (8) mins ORIGIN / DESTINATION AIRPORT AIRLINE SCHED DEP (7) mins hours hours hours (mins) to 15 (mins) records AMSTERDAM BIRMINGHAM FLYBE LTD SD 132 0 1 80 10 8 2 1 0 12 0 0 0 MANCHESTER JET2.COM LTD CA 4 0 0 25 50 25 0 0 0 21 0 0 0 MANCHESTER JET2.COM LTD CD 4 0 075025000900 0 NEWCASTLE JET2.COM LTD CA 2 0 0 0 0 50 50 0 0 94 0 0 0 NEWCASTLE JET2.COM LTD CD 2 0 01000 0000800 0 BIRMINGHAM KLM SA 1189 0 13 95 3 2 1 0 0 4 94 3 1072 BIRMINGHAM KLM SD 1190 0 14 89 7 2 1 0 0 7 89 7 1073 EDINBURGH KLM SA 1121 3 11 87 9 3 1 0 0 7 83 9 1209 EDINBURGH KLM SD 1122 0 11 88 8 2 1 0 0 7 86 8 1209 GLASGOW KLM SA 559 2 13 92 5 2 1 0 0 5 93 5 843 GLASGOW KLM SD 559 1 14 88 7 3 2 0 0 8 85 8 842 HEATHROW KLM SA 2501 0 30 84 8 5 3 0 0 8 86 6 2678 HEATHROW KLM SD 2498 1 43 86 8 4 2 0 0 7 84 8 2676 MANCHESTER KLM SA 1707 0 11 89 7 3 1 0 0 6 88 7 1918 MANCHESTER KLM SD 1706 0 10 88 8 3 1 0 0 7 87 7 1918 NEWCASTLE KLM SA 598 3 12 96 2 1 1 0 0 3 91 5 495 NEWCASTLE KLM SD 599 0 13 90 6 3 2 0 0 7 91 6 495 BIRMINGHAM KLM CITYHOPPER SA 649 4 0 92 4 3 2 0 0 5 92 4 721 BIRMINGHAM KLM CITYHOPPER SD 648 0 0 89 5 4 2 1 0 10 89 7 718 EDINBURGH KLM CITYHOPPER SA 858 2 0 89 7 3 1 0 0 7 85 8 750 EDINBURGH KLM CITYHOPPER SD 858 0 0 90 5 3 2 0 0 7 86 8 750 GLASGOW KLM CITYHOPPER SA 1052 6 0 88 7 2 2 0 0 7 91 6 740 GLASGOW KLM CITYHOPPER SD 1051 4 0 86 10 3 2 0 0 8 89 7 736 HEATHROW KLM CITYHOPPER SA 1345 0 0 81 8 7 3 0 0 10 83 9 897 HEATHROW KLM CITYHOPPER SD 1335 0 0 93 3 3 1 0 0 4 91 6 894 MANCHESTER KLM CITYHOPPER SA 315 2 0 90 6 3 2 0 0 7 91 6 101 MANCHESTER KLM CITYHOPPER SD 314 0 0 93 4 2 1 0 0 4 89 10 102 NEWCASTLE KLM CITYHOPPER SA 1062 1 0 92 5 3 1 0 0 5 90 5 1073 NEWCASTLE KLM CITYHOPPER SD 1059 0 0 90 6 3 1 0 0 6 91 7 1067 MANCHESTER THOMAS COOK AIRLINES LTD CA 3 0 0 0 0 100 0 0 0 43 0 0 0

163 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: A

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

ANCONA STANSTED RYANAIR SA 332 0 3 61 23 12 4 0 0 17 65 17 340 STANSTED RYANAIR SD 337 0 1 85 9 5 1 0 0 9 83 9 341 TOTAL ANCONA 669 5 4 73 16 8 3 0 0 13 74 13 13

ANGERS- MARCE LONDON CITY BA CITYFLYER LTD SA 57 0 0 93 5 2 0 0 0 5 0 0 0 LONDON CITY BA CITYFLYER LTD SD 57 0 0 96 2 2 0 0 0 2 0 0 0 TOTAL ANGERS- MARCE 1140 0954 2000300 0

ANGLESEY (VALLEY)

ANGOULEME

ANKARA (ESENBOGA) STANSTED THY TURK HAVA YOLLARI SA 110 07318900012982137 TURKISH STANSTED THY TURK HAVA YOLLARI SD 110 06491890021867138 TURKISH TOTAL ANKARA (ESENBOGA) 23 2 0 70 13 13 4 0 0 16 92 4 4

ANNECY

ANTALYA STANSTED ATLASJET INTERNATIONAL CA 26 0 0 88 12 0 0 0 0 6 0 0 0

164 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: A

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED Early 16 to 31 to 1h 1m 3h 1m More Average % Average No REPORTING CHARTER/ ARR/ to 15 30 60 mins to 3 to 6 than 6 delay Early Delay matched Actual Plan (8) mins ORIGIN / DESTINATION AIRPORT AIRLINE SCHED DEP (7) mins hours hours hours (mins) to 15 (mins) records ANTALYA STANSTED ATLASJET INTERNATIONAL CD 26 0 0 88 12 0 0 0 0 6 0 0 0 GATWICK EASYJET AIRLINE COMPANY LTD SA 164 0 0 83 10 4 3 1 0 10 81 10 140 GATWICK EASYJET AIRLINE COMPANY LTD SD 165 0 0 80 10 7 2 1 0 12 70 15 142 GATWICK FREEBIRD AIRLINES CA 7 0 0 100 0 0 0 0 0 7 0 0 0 GATWICK FREEBIRD AIRLINES CD 8 0 0 88 13 0 0 0 0 5 0 0 0 GLASGOW FREEBIRD AIRLINES CA 4 0 0 100 0 0 0 0 0 8 0 0 0 GLASGOW FREEBIRD AIRLINES CD 3 0 0 33 67 0 0 0 0 11 0 0 0 MANCHESTER FREEBIRD AIRLINES CA 3 0 0 100 0 0 0 0 0 0 0 0 0 MANCHESTER FREEBIRD AIRLINES CD 4 0 0 100 0 0 0 0 0 2 0 0 0 GATWICK MONARCH AIRLINES SA 76 1 1 17 22 45 13 3 0 43 0 0 0 GATWICK MONARCH AIRLINES SD 77 0 1 58 14 17 10 0 0 27 0 0 0 MANCHESTER MONARCH AIRLINES SA 89 1 1 29 13 36 18 1 2 48 54 25 74 MANCHESTER MONARCH AIRLINES SD 90 0 0 30 30 28 8 2 2 44 64 20 75 GATWICK ONUR AIR CA 5 0 0 60 0 20 20 0 0 30 57 57 7 MANCHESTER ONUR AIR CA 4 0 0 0 0 100 0 0 0 52 89 3 19 STANSTED ONUR AIR CA 22 0 0 82 5 0 14 0 0 16 89 4 9 STANSTED ONUR AIR CD 20 0 0 75 5 5 15 0 0 21 89 6 9 GATWICK PEGASUS AIRLINES CA 2 0 0 100 0 0 0 0 0 0 75 19 4 GLASGOW PEGASUS AIRLINES CA 5 0 0 80 0 0 20 0 0 23 0 0 0 GLASGOW PEGASUS AIRLINES CD 5 0 0 40 0 40 20 0 0 36 0 0 0 BIRMINGHAM THOMAS COOK AIRLINES LTD CA 82 0 0 85 2 5 6 1 0 13 91 7 104 BIRMINGHAM THOMAS COOK AIRLINES LTD CD 82 0 0 84 1 6 7 1 0 16 87 11 103 EDINBURGH THOMAS COOK AIRLINES LTD CA 20 0 0 85 0 15 0 0 0 7 78 15 23 EDINBURGH THOMAS COOK AIRLINES LTD CD 19 0 0 47 26 21 0 0 5 75 64 30 22 GATWICK THOMAS COOK AIRLINES LTD CA 274 2 0 75 8 7 7 3 0 21 71 25 305 GATWICK THOMAS COOK AIRLINES LTD CD 276 1 0 70 12 6 9 3 0 24 75 24 306 GLASGOW THOMAS COOK AIRLINES LTD CA 123 1 0 61 11 11 9 7 1 40 69 31 150 GLASGOW THOMAS COOK AIRLINES LTD CD 121 0 0 66 10 10 7 4 2 37 71 27 149 MANCHESTER THOMAS COOK AIRLINES LTD CA 192 1 0 59 13 7 14 5 1 46 60 27 260 MANCHESTER THOMAS COOK AIRLINES LTD CD 195 0 0 52 13 11 16 5 2 52 68 25 261

165 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: A

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

ANTIGUA GATWICK BRITISH AIRWAYS PLC SA 13 0 0 69 23 0 8 0 0 15 73 13 22 GATWICK BRITISH AIRWAYS PLC SD 12 0 0 92 0 0 8 0 0 9 86 10 22 GATWICK VIRGIN ATLANTIC AIRWAYS LTD SA 153 1 1 69 13 10 5 1 1 22 55 27 140 GATWICK VIRGIN ATLANTIC AIRWAYS LTD SD 153 0 0 75 12 8 4 1 0 14 78 12 139 TOTAL ANTIGUA 331 1 1 73 12 9 5 1 1 18 68 19 19

ANTWERP MANCHESTER BMI REGIONAL SA 91 0 1 92 1 0 5 1 0 9 0 0 0 MANCHESTER BMI REGIONAL SD 91 0 0 95 2 0 3 0 0 4 0 0 0 LONDON CITY VLM (BELGIUM) SA 1270 2 0 92 3 3 2 0 0 5 90 7 1336

166 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: A

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

AQABA LUTON THOMSON AIRWAYS LTD CA 2 0 0 100 0 0 0 0 0 5 0 28 1 TOTAL AQABA 4 1 0 750 250 0 013711111

ARRECIFE GATWICK EASYJET AIRLINE COMPANY LTD SA 239 1 1 81 8 5 5 0 0 13 74 14 241 GATWICK EASYJET AIRLINE COMPANY LTD SD 241 0 0 81 11 5 2 0 0 11 80 10 241 GLASGOW JET2.COM LTD SA 52 0 0 73 15 4 6 0 2 33 0 0 0 GLASGOW JET2.COM LTD SD 52 0 0 67 19 8 6 0 0 16 0 0 0 MANCHESTER JET2.COM LTD SA 73 18 15 79 8 3 10 0 0 15 86 11 63 MANCHESTER JET2.COM LTD SD 87 0 0 63 10 11 14 1 0 26 78 14 64 NEWCASTLE JET2.COM LTD SA 82 0 1 93 4 4 0 0 0 3 77 10 84 NEWCASTLE JET2.COM LTD SD 83 0 0 71 22 5 2 0 0 12 65 19 84 BIRMINGHAM MONARCH AIRLINES SA 160 0 0 83 4 9 3 1 0 13 90 6 155 BIRMINGHAM MONARCH AIRLINES SD 160 0 0 68 17 9 5 1 0 17 79 10 155 GATWICK MONARCH AIRLINES SA 230 3 6 35 26 24 12 2 1 39 50 26 240 GATWICK MONARCH AIRLINES SD 233 0 0 71 11 10 6 0 1 24 78 15 241 LUTON MONARCH AIRLINES SA 71 2 1 63 24 8 4 0 0 14 60 19 138 LUTON MONARCH AIRLINES SD 73 0 1 58 30 10 3 0 0 16 61 19 140 MANCHESTER MONARCH AIRLINES SA 209 1 1 53 19 16 10 1 0 27 61 22 306 MANCHESTER MONARCH AIRLINES SD 211 0 0 56 22 10 9 2 0 25 70 17 307 BIRMINGHAM RYANAIR SA 148 0 0 91 5 3 1 0 0 4 95 2 143 BIRMINGHAM RYANAIR SD 148 0 0 87 9 3 1 0 0 6 87 7 143 EDINBURGH RYANAIR SA 102 0 0 84 7 5 4 0 0 10 85 8 147 EDINBURGH RYANAIR SD 102 0 0 83 11 2 4 0 0 10 93 6 148 LUTON RYANAIR SA 108 0 0 94 6 0 0 0 1 8 86 5 105

167 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: A

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED Early 16 to 31 to 1h 1m 3h 1m More Average % Average No REPORTING CHARTER/ ARR/ to 15 30 60 mins to 3 to 6 than 6 delay Early Delay matched Actual Plan (8) mins ORIGIN / DESTINATION AIRPORT AIRLINE SCHED DEP (7) mins hours hours hours (mins) to 15 (mins) records ARRECIFE LUTON RYANAIR SD 108 0 0 70 24 4 2 0 0 10 79 11 105 STANSTED RYANAIR SA 213 1 0 86 8 6 0 0 0 6 88 7 223 STANSTED RYANAIR SD 213 0 0 86 10 2 1 0 0 9 91 6 223 BIRMINGHAM THOMAS COOK AIRLINES LTD CA 79 0 0 82 8 5 4 1 0 14 86 9 86 BIRMINGHAM THOMAS COOK AIRLINES LTD CD 78 0 0 86 9 1 4 0 0 10 85 12 88 GATWICK THOMAS COOK AIRLINES LTD CA 111 0 0 73 6 5 14 2 0 23 82 14 130 GATWICK THOMAS COOK AIRLINES LTD CD 111 0 0 63 9 9 15 4 0 33 85 14 127 GLASGOW THOMAS COOK AIRLINES LTD CA 140 0 0 69 11 11 9 0 0 18 75 15 136 GLASGOW THOMAS COOK AIRLINES LTD CD 135 0 0 65 13 9 12 1 0 22 79 16 136 MANCHESTER THOMAS COOK AIRLINES LTD CA 187 2 0 74 6 6 10 3 0 24 79 18 220 MANCHESTER THOMAS COOK AIRLINES LTD CD 189 0 0 72 7 6 11 4 0 29 77 19 218 NEWCASTLE THOMAS COOK AIRLINES LTD CA 49 0 0 86 8 4 0 2 0 8 84 7 61 NEWCASTLE THOMAS COOK AIRLINES LTD CD 49 0 0 92 4 0 2 2 0 10 80 13 60 STANSTED THOMAS COOK AIRLINES LTD CA 53 0 0 87 4 6 4 0 0 10 89 16 44 STANSTED THOMAS COOK AIRLINES LTD CD 52 0 0 88 6 4 2 0 0 5 95 15 44 BIRMINGHAM THOMSON AIRWAYS LTD CA 101 0 0 86 4 7 3 0 0 8 86 8 104 BIRMINGHAM THOMSON AIRWAYS LTD CD 101 0 0 77 15 5 2 1 0 12 86 10 104 EDINBURGH THOMSON AIRWAYS LTD CA 51 0 0 84 2 6 8 0 0 14 57 27 7 EDINBURGH THOMSON AIRWAYS LTD CD 51 0 0 86 8 0 6 0 0 13 50 40 8 GATWICK THOMSON AIRWAYS LTD CA 187 0 0 80 12 5 3 0 0 10 74 17 179 GATWICK THOMSON AIRWAYS LTD CD 188 1 0 87 7 5 1 0 0 7 81 16 180 GLASGOW THOMSON AIRWAYS LTD CA 52 0 0 90 4 2 4 0 0 9 73 25 51 GLASGOW THOMSON AIRWAYS LTD CD 52 0 0 96 2 2 0 0 0 4 83 24 52 LUTON THOMSON AIRWAYS LTD CA 53 0 0 83 6 8 4 0 0 9 76 10 51 LUTON THOMSON AIRWAYS LTD CD 53 0 0 79 8 9 4 0 0 11 56 20 52 MANCHESTER THOMSON AIRWAYS LTD CA 175 0 0 81 9 7 2 1 0 10 75 21 162 MANCHESTER THOMSON AIRWAYS LTD CD 174 0 0 86 7 5 1 1 0 9 81 17 165 NEWCASTLE THOMSON AIRWAYS LTD CA 52 0 0 81 10 2 8 0 0 12 82 12 61 NEWCASTLE THOMSON AIRWAYS LTD CD 52 0 0 85 6 4 6 0 0 10 85 10 62 STANSTED THOMSON AIRWAYS LTD CA 52 0 0 75 19 4 2 0 0 10 77 19 52

168 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: A

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

ARUBA GATWICK THOMSON AIRWAYS LTD CA 25 0 0 56 20 24 0 0 0 16 72 17 25 GATWICK THOMSON AIRWAYS LTD CD 25 0 0 88 4 4 4 0 0 7 80 17 25 MANCHESTER THOMSON AIRWAYS LTD CA 25 0 0 68 12 8 8 0 4 58 73 74 26 MANCHESTER THOMSON AIRWAYS LTD CD 25 0 0 92 0 4 4 0 0 15 88 27 26 TOTAL ARUBA 100 0 0 76 9 10 4 0 1 24 78 34 34

ASHKHABAD BIRMINGHAM TURKMENISTAN AIRLINES SA 211 0 2 74 9 7 3 5 1 27 77 36 209 BIRMINGHAM TURKMENISTAN AIRLINES SD 209 2 3 73 9 6 6 5 1 30 66 40 207 HEATHROW TURKMENISTAN AIRLINES SA 104 0 0 56 15 11 7 11 1 51 43 64 105 HEATHROW TURKMENISTAN AIRLINES SD 104 0 0 72 11 4 10 3 1 29 39 60 105 TOTAL ASHKHABAD 628 3 5 70 10 7 6 6 1 32 61 46 46

ASTANA

ASTURIAS STANSTED EASYJET AIRLINE COMPANY LTD SA 304 0 0 94 3 1 2 1 0 5 79 12 311 STANSTED EASYJET AIRLINE COMPANY LTD SD 304 0 0 91 5 2 1 0 0 5 84 9 311 TOTAL ASTURIAS 608 0 0 93 4 2 1 0 0 5 82 11 11

ASWAN

ATHENS GATWICK AEGEAN AIRLINES SA 65 0 0 97 3 0 0 0 0 2 0 0 0 GATWICK AEGEAN AIRLINES SD 65 0 0 78 17 5 0 0 0 8 0 0 0 HEATHROW AEGEAN AIRLINES SA 1223 0 0 82 12 5 1 0 0 8 77 11 1197 HEATHROW AEGEAN AIRLINES SD 1227 0 0 81 10 7 2 0 0 9 68 16 1198 HEATHROW BRITISH AIRWAYS PLC SA 1260 0 0 78 11 7 4 0 0 13 78 13 1240 HEATHROW BRITISH AIRWAYS PLC CA 5 0 0 80 20 0 0 0 0 7 100 3 2 HEATHROW BRITISH AIRWAYS PLC SD 1261 0 0 81 9 6 4 0 0 11 79 12 1242 HEATHROW BRITISH AIRWAYS PLC CD 5 0 0 100 0 0 0 0 0 5 100 8 2 169 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: A

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

ATLANTA HEATHROW BRITISH AIRWAYS PLC SA 361 0 0 63 17 12 7 1 1 26 69 16 361 HEATHROW BRITISH AIRWAYS PLC SD 360 0 0 66 18 9 6 0 0 18 76 11 361 GATWICK DELTA AIRLINES SA 86 0 0 88 7 2 2 0 0 6 86 10 343 GATWICK DELTA AIRLINES SD 86 0 0 87 8 2 2 0 0 7 80 13 343 HEATHROW DELTA AIRLINES SA 720 0 0 70 14 8 6 1 0 18 64 19 530 HEATHROW DELTA AIRLINES SD 720 0 1 87 6 4 2 0 0 9 75 15 532 MANCHESTER DELTA AIRLINES SA 327 0 0 80 10 5 4 1 0 13 80 13 348 MANCHESTER DELTA AIRLINES SD 327 0 0 84 7 3 5 2 0 14 83 14 348 TOTAL ATLANTA 2987 2 1 76 12 6 5 1 0 15 76 14 14

AUCKLAND INTERNATIONAL HEATHROW AIR NEW ZEALAND LTD SA 648 7 22 84 9 5 2 0 0 8 79 12 665 HEATHROW AIR NEW ZEALAND LTD SD 655 0 1 87 8 4 2 0 0 8 85 9 665 TOTAL AUCKLAND INTERNATIONAL 1303 7 23 85 8 4 2 0 0 8 82 10 10

170 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: A

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

AVIGNON LONDON CITY CITY JET SA 28 0 0 96 0 0 4 0 0 3 89 3 18 LONDON CITY CITY JET SD 28 0 0 86 7 0 7 0 0 9 89 5 18 BIRMINGHAM FLYBE LTD SA 39 0 0 77 10 10 3 0 0 12 95 2 22 BIRMINGHAM FLYBE LTD SD 39 0 0 49 18 26 8 0 0 26 71 14 24 TOTAL AVIGNON 134 0 0 75 10 10 5 0 0 14 85 6 6

AZORES HORTA

AZORES LAJES TERCEIRA IS

AZORES PONTA DELGADA LUTON MONARCH AIRLINES CA 2 0 0 100 0 0 0 0 0 0 100 0 1 GATWICK SATA SA 29 0 0 66 21 7 3 3 0 27 77 16 30 GATWICK SATA SD 29 0 0 62 24 7 3 3 0 26 77 13 31 TOTAL AZORES PONTA DELGADA 61 0 0 66 21 7 3 3 0 25 80 14 14

AZORES SANTA MARIA

171 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: B

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

BADEN BADEN

BAGHDAD (GECA)

BAHRAIN HEATHROW GULF AIR SA 711 0 0 81 12 5 2 0 0 9 82 11 730 HEATHROW GULF AIR SD 710 0 1 85 10 4 1 0 0 9 78 11 729 TOTAL BAHRAIN 1421 3 1 83 11 4 1 0 0 9 80 11 11

BAKU (HEYDER ALIYEV INT'L) HEATHROW AZERBAIJAN AIRLINES (AZAL) SA 192 0 1 89 7 4 1 1 0 6 86 5 155 HEATHROW AZERBAIJAN AIRLINES (AZAL) SD 191 0 2 72 14 9 4 1 0 15 81 9 155 HEATHROW BMI BRITISH MIDLAND SA 19 1 0 68 21 11 0 0 0 13 93 3 114 HEATHROW BMI BRITISH MIDLAND SD 50 0 1 68 4 18 8 0 2 27 68 17 151 HEATHROW BRITISH AIRWAYS PLC SA 54 0 1 80 7 2 7 0 4 32 0 0 0 HEATHROW BRITISH AIRWAYS PLC SD 54 0 1 78 9 4 7 2 0 20 0 0 0 TOTAL BAKU (HEYDER ALIYEV INT'L) 560 8 6 78 10 7 4 1 1 15 81 9 9

BALTIMORE HEATHROW BRITISH AIRWAYS PLC SA 359 0 0 71 16 9 3 0 0 17 82 13 362 HEATHROW BRITISH AIRWAYS PLC SD 360 0 0 77 12 7 5 0 0 13 77 11 362 TOTAL BALTIMORE 719 3 0 74 14 8 4 0 0 15 79 12 12

BANDAR SERI BEGAWAN HEATHROW ROYAL BRUNEI AIRLINES SA 365 0 1 44 24 22 9 1 0 27 54 21 365 HEATHROW ROYAL BRUNEI AIRLINES SD 364 1 1 85 9 3 2 1 0 9 88 8 364 TOTAL BANDAR SERI BEGAWAN 729 1 2 64 17 13 6 1 0 18 71 15 15

BANGALORE (BENGALURU) HEATHROW BRITISH AIRWAYS PLC SA 361 1 0 81 8 5 5 1 0 12 85 10 364 HEATHROW BRITISH AIRWAYS PLC SD 362 0 0 69 14 8 8 1 0 19 73 17 365

172 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: B

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

BANGKOK SUVARNABHUMI HEATHROW BRITISH AIRWAYS PLC SA 303 0 0 69 16 10 3 0 2 25 0 0 0 HEATHROW BRITISH AIRWAYS PLC SD 304 0 0 74 11 8 5 0 2 32 0 0 0 HEATHROW THAI AIRWAYS INTERNATIONAL SA 729 3 5 76 14 8 2 0 0 11 74 12 719 HEATHROW THAI AIRWAYS INTERNATIONAL SD 732 0 0 87 8 3 1 0 0 7 84 9 718 TOTAL BANGKOK SUVARNABHUMI 2068 3 5 79 12 7 2 0 0 15 79 11 11

BANGOR

BANJUL GATWICK GAMBIA BIRD SA 20 0 0 80 10 10 0 0 0 10 0 0 0 GATWICK GAMBIA BIRD SD 20 0 0 70 20 10 0 0 0 11 0 0 0 GATWICK MONARCH AIRLINES CA 78 0 0 68 14 14 3 1 0 18 80 14 83 GATWICK MONARCH AIRLINES CD 80 0 0 66 15 11 6 1 0 22 57 22 82 BIRMINGHAM THOMAS COOK AIRLINES LTD CA 24 0 0 67 4 21 4 4 0 28 84 7 25 BIRMINGHAM THOMAS COOK AIRLINES LTD CD 24 0 0 83 4 8 4 0 0 13 48 18 25 GATWICK THOMAS COOK AIRLINES LTD CA 74 0 0 69 11 18 3 0 0 15 72 21 61 GATWICK THOMAS COOK AIRLINES LTD CD 75 0 0 77 13 8 1 0 0 12 68 18 65 MANCHESTER THOMAS COOK AIRLINES LTD CA 52 0 0 50 23 15 12 0 0 29 54 34 57 MANCHESTER THOMAS COOK AIRLINES LTD CD 52 0 0 65 21 10 4 0 0 16 48 29 61 TOTAL BANJUL 499 0 0 68 14 13 4 1 0 18 64 21 21

BARCELONA GLASGOW BA CITYFLYER LTD CA 20 0 0 80 10 10 0 0 0 9 0 0 0 GLASGOW BA CITYFLYER LTD CD 20 0 0 95 5 0 0 0 0 5 0 0 0 LONDON CITY BA CITYFLYER LTD SA 276 1 0 92 2 4 2 0 0 6 82 10 274 LONDON CITY BA CITYFLYER LTD SD 279 0 0 78 13 6 3 0 0 10 82 9 276 BIRMINGHAM BMIBABY LTD SA 95 0 0 86 6 3 4 0 0 8 0 0 0 BIRMINGHAM BMIBABY LTD SD 95 0 0 82 13 2 3 0 0 10 0 0 0 HEATHROW BRITISH AIRWAYS PLC SA 2881 0 2 77 11 8 4 1 0 13 80 10 2828 HEATHROW BRITISH AIRWAYS PLC SD 2881 0 3 82 9 5 3 0 0 10 85 8 2830

173 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: B

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED Early 16 to 31 to 1h 1m 3h 1m More Average % Average No REPORTING CHARTER/ ARR/ to 15 30 60 mins to 3 to 6 than 6 delay Early Delay matched Actual Plan (8) mins ORIGIN / DESTINATION AIRPORT AIRLINE SCHED DEP (7) mins hours hours hours (mins) to 15 (mins) records BARCELONA GATWICK EASYJET AIRLINE COMPANY LTD SA 2076 2 5 86 7 4 3 0 0 8 86 8 1730 GATWICK EASYJET AIRLINE COMPANY LTD SD 2080 0 2 78 12 6 3 1 0 12 80 10 1733 LUTON EASYJET AIRLINE COMPANY LTD SA 706 1 1 88 4 5 3 0 0 7 84 8 723 LUTON EASYJET AIRLINE COMPANY LTD SD 709 0 0 88 6 3 3 0 0 8 88 7 723 NEWCASTLE EASYJET AIRLINE COMPANY LTD SA 242 0 0 92 2 3 3 0 0 6 88 7 255 NEWCASTLE EASYJET AIRLINE COMPANY LTD SD 242 0 0 90 5 2 2 0 0 7 86 8 255 STANSTED EASYJET AIRLINE COMPANY LTD SA 343 1 1 90 5 3 1 1 0 7 79 12 583 STANSTED EASYJET AIRLINE COMPANY LTD SD 345 0 1 89 5 3 3 1 0 8 81 12 583 GLASGOW JET2.COM LTD CA 2 0 0 50 50 0 0 0 0 13 0 0 0 GLASGOW JET2.COM LTD SA 93 0 2 25 25 30 18 2 0 44 0 0 0 GLASGOW JET2.COM LTD CD 2 0 01000 0000200 0 GLASGOW JET2.COM LTD SD 94 0 0 61 9 15 13 3 0 31 0 0 0 MANCHESTER JET2.COM LTD SA 160 0 0 64 18 8 8 1 0 22 0 0 0 MANCHESTER JET2.COM LTD SD 160 1 1 87 7 3 3 1 0 10 0 38 2 BIRMINGHAM MONARCH AIRLINES SA 55 0 0 87 5 2 4 2 0 12 0 0 0 BIRMINGHAM MONARCH AIRLINES SD 55 0 0 91 4 0 4 2 0 10 0 0 0 GATWICK MONARCH AIRLINES CA 2 0 0 50 0 0 50 0 0 52 0 0 0 GATWICK MONARCH AIRLINES SA 513 0 0 86 4 4 5 1 0 13 93 5 106 GATWICK MONARCH AIRLINES SD 513 0 0 83 6 4 6 1 0 14 94 4 106 GATWICK MONARCH AIRLINES CD 2 0 0 100 0 0 0 0 0 4 50 41 2 MANCHESTER MONARCH AIRLINES SA 252 0 0 65 16 5 11 2 1 31 67 22 271 MANCHESTER MONARCH AIRLINES SD 252 0 0 74 10 4 10 1 2 28 85 14 271 BIRMINGHAM RYANAIR SA 31 0 0 65 23 10 3 0 0 17 0 0 0 BIRMINGHAM RYANAIR SD 31 0 0 77 13 6 3 0 0 13 0 0 0 EDINBURGH RYANAIR SA 212 1 1 71 17 8 4 1 0 16 62 16 208 EDINBURGH RYANAIR SD 213 0 0 88 8 2 1 0 0 7 86 9 209 STANSTED RYANAIR SA 747 0 2 80 12 5 3 0 0 11 74 10 62 STANSTED RYANAIR SD 747 1 1 85 8 4 2 0 0 10 95 5 62 GATWICK THOMAS COOK AIRLINES LTD CA 12 0 0 42 17 8 25 8 0 56 100 11 1 GATWICK THOMAS COOK AIRLINES LTD CD 10 0 0 70 0 10 20 0 0 18 100 0 1

174 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: B

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

BARI (PALESE) GATWICK BRITISH AIRWAYS PLC SA 92 2 2 47 22 22 9 1 0 27 82 8 92 GATWICK BRITISH AIRWAYS PLC SD 94 0 0 48 30 14 9 0 0 22 87 8 93 GATWICK EASYJET AIRLINE COMPANY LTD SA 79 0 0 77 9 8 6 0 0 13 0 0 0 GATWICK EASYJET AIRLINE COMPANY LTD SD 79 0 0 76 11 8 5 0 0 13 0 0 0 STANSTED RYANAIR SA 243 0 0 78 15 4 2 0 0 12 81 10 212 STANSTED RYANAIR SD 243 0 1 79 12 7 2 0 0 11 81 9 212 TOTAL BARI (PALESE) 830 7 3 71 16 9 4 0 0 15 81 9 9

BARRA GLASGOW LOGANAIR SA 399 3 0 85 7 5 3 0 0 9 77 14 381 GLASGOW LOGANAIR SD 408 0 0 84 7 4 4 0 0 11 80 14 393 TOTAL BARRA 807 3 0 85 7 4 4 0 0 10 79 14 14

BASLE MULHOUSE HEATHROW BMI BRITISH MIDLAND SA 369 0 0 80 11 7 2 0 0 10 85 7 745 HEATHROW BMI BRITISH MIDLAND SD 370 0 0 90 6 2 1 0 0 5 82 9 749 HEATHROW BRITISH AIRWAYS PLC SA 1421 0 3 83 8 4 4 0 0 9 88 6 1062 HEATHROW BRITISH AIRWAYS PLC SD 1422 0 0 84 8 5 3 0 0 8 87 7 1063 EDINBURGH EASYJET AIRLINE COMPANY LTD SA 18 0 0 83 11 0 6 0 0 8 0 0 0 EDINBURGH EASYJET AIRLINE COMPANY LTD SD 18 0 0 89 6 6 0 0 0 8 0 0 0 GATWICK EASYJET AIRLINE COMPANY LTD SA 415 0 0 81 10 6 3 0 0 10 74 13 352 GATWICK EASYJET AIRLINE COMPANY LTD SD 415 0 0 83 9 6 2 0 0 9 77 12 351 MANCHESTER EASYJET AIRLINE COMPANY LTD SA 52 0 0 90 0 8 2 0 0 5 0 0 0 MANCHESTER EASYJET AIRLINE COMPANY LTD SD 52 0 0 87 6 4 4 0 0 7 0 0 0 EDINBURGH EASYJET SWITZERLAND SA 184 0 0 90 7 3 1 0 0 5 89 9 200

175 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: B

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

BASTIA HEATHROW BRITISH AIRWAYS PLC CA 19 0 0 74 21 5 0 0 0 7 70 22 20 HEATHROW BRITISH AIRWAYS PLC CD 18 0 0 100 0 0 0 0 0 1 84 16 19 GATWICK EASYJET AIRLINE COMPANY LTD SA 31 0 0 87 6 0 3 3 0 13 76 17 41 GATWICK EASYJET AIRLINE COMPANY LTD SD 31 0 0 90 3 0 3 3 0 13 83 8 41 MANCHESTER EASYJET AIRLINE COMPANY LTD SA 18 0 0 94 6 0 0 0 0 3 94 7 17 MANCHESTER EASYJET AIRLINE COMPANY LTD SD 18 0 0 89 11 0 0 0 0 6 82 11 17 TOTAL BASTIA 137 0 0 88 7 1 1 2 0 9 81 14 14

BEAUVAIS EDINBURGH RYANAIR SA 200 0 1 87 6 5 3 1 0 8 73 14 207 EDINBURGH RYANAIR SD 201 0 0 91 3 4 1 0 0 6 88 6 207 MANCHESTER RYANAIR SA 177 0 0 86 7 5 2 1 0 7 94 5 32 MANCHESTER RYANAIR SD 177 0 0 82 15 2 1 0 0 7 84 7 32 TOTAL BEAUVAIS 757 0 1 87 8 4 2 0 0 7 82 10 10

BEIJING GATWICK AIR CHINA SA 128 0 0 56 20 14 9 1 1 25 0 0 0 GATWICK AIR CHINA SD 128 0 0 77 12 7 4 1 0 15 0 0 0 HEATHROW AIR CHINA SA 363 0 2 64 17 13 5 1 0 17 74 17 365 HEATHROW AIR CHINA SD 363 0 0 87 7 3 2 1 0 7 90 10 365 HEATHROW BRITISH AIRWAYS PLC SA 341 0 0 53 17 17 9 3 0 32 63 21 338 HEATHROW BRITISH AIRWAYS PLC SD 341 0 0 69 16 8 6 1 0 18 75 16 341

176 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: B

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

BEIRUT HEATHROW BMI BRITISH MIDLAND SA 143 0 0 89 8 3 1 0 0 5 85 7 299 HEATHROW BMI BRITISH MIDLAND SD 165 0 0 65 16 13 4 2 0 19 62 15 308 HEATHROW BRITISH AIRWAYS PLC SA 183 0 0 80 14 3 3 0 0 8 0 0 0 HEATHROW BRITISH AIRWAYS PLC SD 183 0 0 65 21 9 5 1 0 19 0 0 0 HEATHROW MEA SA 375 0 0 65 20 10 5 0 0 16 62 16 387 HEATHROW MEA SD 375 0 0 77 12 9 3 0 0 12 69 16 378 TOTAL BEIRUT 1424 7 1 72 16 8 4 0 0 14 69 14 14

BEJA

BELFAST CITY (GEORGE BE GATWICK AER LINGUS SA 192 0 0 98 2 1 0 0 0 2 0 0 0 GATWICK AER LINGUS SD 192 0 0 96 2 2 0 0 0 2 0 0 0 HEATHROW AER LINGUS SA 186 0 0 88 6 4 2 0 0 6 0 0 0 HEATHROW AER LINGUS SD 186 0 0 97 2 2 0 0 0 1 0 0 0 HEATHROW BMI BRITISH MIDLAND SA 1030 0 0 78 12 6 3 0 0 11 77 11 2025 HEATHROW BMI BRITISH MIDLAND SD 1030 0 0 84 8 5 3 0 0 8 80 10 2028 BIRMINGHAM BMIBABY LTD SA 305 1 0 93 3 3 1 0 0 3 91 5 658 BIRMINGHAM BMIBABY LTD SD 305 0 0 87 8 6 0 0 0 7 83 10 664 STANSTED BMIBABY LTD SA 270 0 0 95 2 3 0 0 0 2 92 4 488 STANSTED BMIBABY LTD SD 270 0 0 91 6 3 0 0 0 5 90 5 488 HEATHROW BRITISH AIRWAYS PLC SA 1092 0 0 72 14 9 4 0 0 14 0 0 0 HEATHROW BRITISH AIRWAYS PLC SD 1093 0 0 82 9 6 4 0 0 9 0 0 0 BIRMINGHAM FLYBE LTD SA 1908 7 19 90 5 3 2 0 0 6 87 7 1678 BIRMINGHAM FLYBE LTD SD 1919 2 9 85 8 4 2 0 0 10 82 9 1680 EDINBURGH FLYBE LTD SA 1334 1 11 87 6 4 3 0 0 8 89 7 1210 EDINBURGH FLYBE LTD SD 1329 9 8 89 6 3 2 0 0 7 89 8 1214 GATWICK FLYBE LTD SA 1477 1 2 89 6 3 1 0 0 6 90 6 1489 GATWICK FLYBE LTD SD 1476 0 2 83 10 5 2 1 0 10 86 8 1489

177 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: B

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

BELFAST INTERNATIONAL HEATHROW AER LINGUS SA 902 0 0 88 5 4 2 0 0 6 84 8 1281 HEATHROW AER LINGUS SD 901 0 0 91 4 2 2 0 0 5 88 6 1281 BIRMINGHAM EASYJET AIRLINE COMPANY LTD SA 115 1 0 97 2 2 0 0 0 1 0 0 0 BIRMINGHAM EASYJET AIRLINE COMPANY LTD SD 116 0 0 92 4 2 2 0 0 5 0 0 0 EDINBURGH EASYJET AIRLINE COMPANY LTD SA 1039 0 0 93 3 2 1 0 0 4 91 5 964 EDINBURGH EASYJET AIRLINE COMPANY LTD SD 1039 0 0 93 3 3 1 0 0 5 88 7 964 GATWICK EASYJET AIRLINE COMPANY LTD SA 1328 0 1 90 5 3 2 1 0 7 87 8 1335 GATWICK EASYJET AIRLINE COMPANY LTD SD 1327 0 1 83 9 5 3 0 0 10 85 9 1336 GLASGOW EASYJET AIRLINE COMPANY LTD SA 1210 2 0 94 2 2 2 0 0 4 93 4 1175 GLASGOW EASYJET AIRLINE COMPANY LTD SD 1212 0 0 92 3 3 2 0 0 5 92 5 1176 LUTON EASYJET AIRLINE COMPANY LTD SA 948 0 0 88 6 4 2 0 0 7 85 8 584 LUTON EASYJET AIRLINE COMPANY LTD SD 948 0 0 86 8 4 2 0 0 7 82 8 584 MANCHESTER EASYJET AIRLINE COMPANY LTD SA 734 2 2 90 4 3 2 0 0 6 90 5 120 MANCHESTER EASYJET AIRLINE COMPANY LTD SD 734 0 0 89 4 4 3 1 0 7 88 9 121 NEWCASTLE EASYJET AIRLINE COMPANY LTD SA 796 0 0 91 4 3 2 0 0 6 88 7 804 NEWCASTLE EASYJET AIRLINE COMPANY LTD SD 797 0 0 88 6 4 2 0 0 7 88 8 804 STANSTED EASYJET AIRLINE COMPANY LTD SA 1272 4 2 93 3 2 2 0 0 5 92 6 1402 STANSTED EASYJET AIRLINE COMPANY LTD SD 1274 0 0 91 4 3 2 1 0 6 91 5 1403 TOTAL BELFAST INTERNATIONAL 16711 13 8 90 4 3 2 0 0 6 88 7 7

BELGRADE GATWICK JATAIRWAYS SA 23 0 0 61 17 13 9 0 0 21 0 0 0

178 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: B

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

BENBECULA GLASGOW LOGANAIR SA 557 0 0 84 7 4 4 1 0 11 88 8 564 GLASGOW LOGANAIR SD 558 0 0 84 7 4 5 1 0 13 87 8 564 TOTAL BENBECULA 1115 0 0 84 7 4 5 1 0 12 87 8 8

BERGAMO GATWICK MISTRAL AIR CA 2 0 0 100 0 0 0 0 0 1 100 0 1 NEWCASTLE MISTRAL AIR CA 2 0 0 0 50 0 50 0 0 63 0 0 0 NEWCASTLE MISTRAL AIR CD 2 0 0 50 0 0 50 0 0 48 0 0 0 BIRMINGHAM RYANAIR SA 194 3955 0000100 0 BIRMINGHAM RYANAIR SD 221 0955 0000400 0 EDINBURGH RYANAIR SA 5 0 01000 0000000 0 EDINBURGH RYANAIR SD 5 0 01000 0000700 0 MANCHESTER RYANAIR SA 359 0 0 85 8 5 3 0 0 8 81 6 59 MANCHESTER RYANAIR SD 359 0 0 80 12 5 3 0 0 11 83 10 59 STANSTED RYANAIR SA 1136 1 3 61 24 12 3 1 0 18 66 16 1093 STANSTED RYANAIR SD 1136 0 2 86 11 2 1 0 0 8 90 6 1093 TOTAL BERGAMO 3058 8 8 76 15 6 2 0 0 12 79 10 10

BERGEN HEATHROW BMI BRITISH MIDLAND SA 141 0 0 87 4 6 2 0 0 8 76 12 270 HEATHROW BMI BRITISH MIDLAND SD 141 0 0 86 6 5 3 0 0 8 84 10 273 HEATHROW BRITISH AIRWAYS PLC SA 285 0 0 70 14 11 5 0 0 15 0 0 0 HEATHROW BRITISH AIRWAYS PLC SD 285 0 0 86 7 4 4 0 0 8 0 0 0 NEWCASTLE FLYBE LTD SA 108 0 0 67 11 12 9 1 0 19 0 0 0

179 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: B

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

BERGERAC BIRMINGHAM FLYBE LTD SA 42 1 0 81 14 2 0 2 0 12 91 4 99 BIRMINGHAM FLYBE LTD SD 42 0 0 60 12 19 10 0 0 22 88 8 98 EDINBURGH FLYBE LTD SA 28 0 0 86 7 7 0 0 0 6 95 6 21 EDINBURGH FLYBE LTD SD 28 0 0 82 14 0 4 0 0 11 86 12 21 GATWICK FLYBE LTD SA 21 0 0 71 10 5 14 0 0 19 93 7 71 GATWICK FLYBE LTD SD 21 0 0 57 24 14 5 0 0 14 85 11 72 STANSTED RYANAIR SA 280 0 0 86 8 3 2 1 0 10 92 5 313 STANSTED RYANAIR SD 279 0 0 90 7 2 1 0 0 6 95 3 313 TOTAL BERGERAC 742 2 0 85 9 4 2 1 0 9 92 6 6

BERLIN (SCHONEFELD) GATWICK EASYJET AIRLINE COMPANY LTD SA 1122 0 1 84 8 4 2 1 0 10 80 15 992

180 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: B

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

BERLIN (TEGEL) HEATHROW BRITISH AIRWAYS PLC SA 1968 0 1 75 12 8 5 0 0 13 81 10 1955 HEATHROW BRITISH AIRWAYS PLC SD 1970 0 0 84 7 6 3 0 0 8 86 7 1957 BIRMINGHAM LUFTHANSA SA 206 0 0 88 9 2 1 0 0 6 0 0 0 BIRMINGHAM LUFTHANSA SD 206 0 0 87 8 3 1 0 0 7 0 0 0 HEATHROW LUFTHANSA SA 1103 0 4 73 12 9 6 0 0 14 63 20 107 HEATHROW LUFTHANSA SD 1103 0 2 70 13 12 6 0 0 15 61 18 107 MANCHESTER LUFTHANSA SA 205 0 0 42 38 19 1 0 0 20 0 0 0 MANCHESTER LUFTHANSA SD 204 0 0 73 16 11 0 0 0 12 0 0 0 TOTAL BERLIN (TEGEL) 6972 6 7 76 11 8 4 0 0 12 82 9 9

BERMUDA GATWICK BRITISH AIRWAYS PLC SA 314 1 1 85 4 2 6 2 1 21 87 11 321 GATWICK BRITISH AIRWAYS PLC SD 315 1 1 82 7 3 5 3 1 20 90 10 320 TOTAL BERMUDA 629 2 2 83 6 2 6 2 1 20 89 10 10

BERNE GATWICK FLYBE LTD CA 10 0 0 100 0 0 0 0 0 2 91 9 11 GATWICK FLYBE LTD CD 10 0 0 90 10 0 0 0 0 5 27 26 11 LONDON CITY SKY WORK AG SA 627 0 15 84 9 4 2 0 0 8 86 9 330 LONDON CITY SKY WORK AG SD 626 0 15 81 11 6 2 0 0 10 83 10 330

181 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: B

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

BEZIERS LUTON RYANAIR SA 164 0 1 82 8 8 2 0 0 8 91 4 164 LUTON RYANAIR SD 164 0 1 80 12 7 1 0 0 9 80 8 164 MANCHESTER RYANAIR SA 64 0 0 77 16 5 3 0 0 11 0 0 0 MANCHESTER RYANAIR SD 640 0895 5200600 0 TOTAL BEZIERS 456 0 2 82 10 7 2 0 0 9 86 6 6

BIAK

BIARRITZ GATWICK EASYJET AIRLINE COMPANY LTD SA 67 0 0 91 4 3 1 0 0 5 93 4 58 GATWICK EASYJET AIRLINE COMPANY LTD SD 66 0 1 82 11 6 2 0 0 9 91 5 58 MANCHESTER RYANAIR SA 650 0950 2300400 0 MANCHESTER RYANAIR SD 650 0952 0300500 0 STANSTED RYANAIR SA 288 0 1 85 9 4 2 0 0 9 81 8 296 STANSTED RYANAIR SD 288 0 2 92 7 1 1 0 0 6 86 7 296 TOTAL BIARRITZ 841 5 4 89 7 3 2 0 0 7 85 7 7

BIGGIN HILL TOTAL BIGGIN HILL 24 05050000015000

BILBAO MANCHESTER AIR ITALY CA 2 0 01000 0000700 0 MANCHESTER AIR ITALY CD 2 0 0 0 50 50 0 0 0 32 0 0 0 MANCHESTER ALBA STAR CA 2 0 0 0 0 50 50 0 0 50 0 0 0 MANCHESTER ALBA STAR CD 3 0 0 33 67 0 0 0 0 16 0 0 0 MANCHESTER EASYJET AIRLINE COMPANY LTD SA 152 0 0 93 3 2 1 0 0 3 89 6 83 MANCHESTER EASYJET AIRLINE COMPANY LTD SD 152 0 0 89 5 4 1 0 0 5 91 9 85 STANSTED EASYJET AIRLINE COMPANY LTD SA 510 0 0 84 8 5 3 0 0 9 85 7 490 STANSTED EASYJET AIRLINE COMPANY LTD SD 510 0 0 85 7 6 3 0 0 8 87 7 490 GATWICK MONARCH AIRLINES CA 2 0 0 0 50 50 0 0 0 34 50 12 2

182 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: B

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

BILLUND GATWICK CIMBER AIR A/S SA 159 0 0 89 3 4 4 0 0 8 86 9 774 GATWICK CIMBER AIR A/S SD 158 0 0 91 3 3 4 0 0 6 88 8 771 EDINBURGH DANISH AIR TRANSPORT CA 6 0 0 100 0 0 0 0 0 0 0 0 0 EDINBURGH DANISH AIR TRANSPORT CD 2 0 0 100 0 0 0 0 0 0 0 0 0 EDINBURGH RYANAIR SA 93 0 0 96 3 1 0 0 0 2 98 2 104 EDINBURGH RYANAIR SD 93 0 0 95 5 0 0 0 0 4 94 6 104 STANSTED RYANAIR SA 773 0 2 88 8 2 2 1 0 9 90 6 747 STANSTED RYANAIR SD 772 0 1 82 13 3 2 0 0 10 93 4 747 LONDON CITY SUN AIR OF SCANDINAVIA SA 412 0 0 86 10 3 1 0 0 8 78 11 283 LONDON CITY SUN AIR OF SCANDINAVIA SD 412 0 0 79 13 6 1 1 0 11 76 16 282 MANCHESTER SUN AIR OF SCANDINAVIA SA 575 0 2 78 15 5 1 0 0 10 79 10 532 MANCHESTER SUN AIR OF SCANDINAVIA SD 575 0 2 89 6 2 2 0 0 6 89 6 531 TOTAL BILLUND 4032 33 16 85 10 3 2 0 0 8 87 8 8

BIRMINGHAM NEWCASTLE EASTERN AIRWAYS SA 523 2 65 91 2 3 3 1 0 8 94 6 615 NEWCASTLE EASTERN AIRWAYS CA 3 0 0 100 0 0 0 0 0 1 100 15 1 NEWCASTLE EASTERN AIRWAYS CD 4 0 0 50 0 25 25 0 0 32 0 38 1 NEWCASTLE EASTERN AIRWAYS SD 493 0 56 89 4 3 3 0 0 8 92 8 604 EDINBURGH FLYBE LTD SA 1910 0 11 85 8 5 2 0 0 8 85 9 1997 EDINBURGH FLYBE LTD SD 1910 0 12 83 10 5 2 0 0 10 85 10 2002

183 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: B

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

BISHKEK (FRUNZE) HEATHROW BMI BRITISH MIDLAND SA 118 0 1 81 6 4 4 1 3 39 76 32 153 HEATHROW BMI BRITISH MIDLAND SD 104 0 0 51 29 13 7 1 0 22 53 23 144 TOTAL BISHKEK (FRUNZE) 222 0 1 67 17 8 5 1 2 31 65 28 28

BLACKPOOL TOTAL BLACKPOOL 2 0 01000 0000004343

BOA VISTA (RABIL) MANCHESTER THOMAS COOK AIRLINES LTD CA 17 0 0 53 18 12 18 0 0 34 33 22 3 MANCHESTER THOMAS COOK AIRLINES LTD CD 16 0 0 88 0 6 6 0 0 11 100 7 4 BIRMINGHAM THOMSON AIRWAYS LTD SA 52 0 1 81 10 4 4 2 0 12 100 1 8 BIRMINGHAM THOMSON AIRWAYS LTD SD 50 0 1 86 10 0 4 0 0 10 78 9 9 GATWICK THOMSON AIRWAYS LTD SA 86 0 0 65 16 14 3 0 1 20 58 15 52 GATWICK THOMSON AIRWAYS LTD SD 86 0 1 87 8 3 1 0 0 8 90 8 52 GLASGOW THOMSON AIRWAYS LTD SA 53 0 0 81 8 6 6 0 0 11 60 25 30 GLASGOW THOMSON AIRWAYS LTD SD 53 0 0 91 6 2 2 0 0 7 86 19 35 MANCHESTER THOMSON AIRWAYS LTD SA 105 0 1 67 13 10 8 3 0 25 66 15 85 MANCHESTER THOMSON AIRWAYS LTD SD 105 0 1 75 17 3 4 1 0 14 72 14 86 TOTAL BOA VISTA (RABIL) 623 0 5 77 12 6 4 1 0 15 72 15 15

BODO TOTAL BODO 2 0 0 0 500500 083671212

BODRUM (MILAS) HEATHROW BRITISH AIRWAYS PLC CA 26 0 0 77 15 8 0 0 0 9 77 15 26 HEATHROW BRITISH AIRWAYS PLC CD 26 0 0 88 4 8 0 0 0 4 96 4 25 GATWICK EASYJET AIRLINE COMPANY LTD SA 140 0 0 74 11 7 6 1 0 15 65 23 105 GATWICK EASYJET AIRLINE COMPANY LTD SD 140 0 0 75 14 5 6 1 0 15 70 22 105 184 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: B

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED Early 16 to 31 to 1h 1m 3h 1m More Average % Average No REPORTING CHARTER/ ARR/ to 15 30 60 mins to 3 to 6 than 6 delay Early Delay matched Actual Plan (8) mins ORIGIN / DESTINATION AIRPORT AIRLINE SCHED DEP (7) mins hours hours hours (mins) to 15 (mins) records BODRUM (MILAS) STANSTED EASYJET AIRLINE COMPANY LTD SA 86 1 1 94 3 2 0 0 0 2 85 10 82 STANSTED EASYJET AIRLINE COMPANY LTD SD 87 0 0 86 8 5 1 0 0 7 74 14 82 MANCHESTER JET2.COM LTD SA 44 0 0 84 5 9 2 0 0 10 72 21 39 MANCHESTER JET2.COM LTD SD 44 0 0 73 11 9 0 2 5 34 51 35 39 NEWCASTLE JET2.COM LTD SA 21 1 0 90 0 5 5 0 0 7 0 0 0 NEWCASTLE JET2.COM LTD SD 22 0 0 77 9 5 9 0 0 20 0 0 0 BIRMINGHAM MONARCH AIRLINES SA 70 0 0 80 7 7 3 0 3 20 100 0 34 BIRMINGHAM MONARCH AIRLINES SD 70 0 0 69 11 10 9 0 1 24 94 4 35 GATWICK MONARCH AIRLINES SA 63 0 2 54 22 16 8 0 0 21 70 13 56 GATWICK MONARCH AIRLINES SD 63 0 0 44 25 14 13 2 2 37 76 14 55 LUTON MONARCH AIRLINES SA 96 0 0 48 22 17 10 3 0 30 69 24 75 LUTON MONARCH AIRLINES SD 96 0 0 42 16 28 10 4 0 37 46 35 74 MANCHESTER MONARCH AIRLINES SA 52 1 1 60 15 10 10 4 2 38 88 11 48 MANCHESTER MONARCH AIRLINES SD 54 0 1 39 31 13 13 4 0 35 88 14 48 GATWICK PEGASUS AIRLINES SA 18 0 1 100 0 0 0 0 0 1 86 4 21 GATWICK PEGASUS AIRLINES SD 18 0 1 100 0 0 0 0 0 4 85 5 20 STANSTED PEGASUS AIRLINES SA 19 0 0 84 11 5 0 0 0 6 80 12 25 STANSTED PEGASUS AIRLINES SD 18 0 0 83 11 6 0 0 0 7 74 15 23 BIRMINGHAM THOMAS COOK AIRLINES LTD CA 31 0 0 87 6 6 0 0 0 5 94 6 49 BIRMINGHAM THOMAS COOK AIRLINES LTD CD 31 0 0 90 0 6 3 0 0 7 87 9 47 GATWICK THOMAS COOK AIRLINES LTD CA 108 1 0 83 4 4 5 3 2 33 85 11 119 GATWICK THOMAS COOK AIRLINES LTD CD 109 0 0 77 10 5 6 3 0 19 75 15 119 GLASGOW THOMAS COOK AIRLINES LTD CA 36 0 0 61 8 14 17 0 0 24 61 27 44 GLASGOW THOMAS COOK AIRLINES LTD CD 37 0 0 54 14 16 16 0 0 31 55 30 42 MANCHESTER THOMAS COOK AIRLINES LTD CA 135 0 0 62 6 10 14 7 1 44 83 26 156 MANCHESTER THOMAS COOK AIRLINES LTD CD 137 0 0 61 11 6 15 7 1 45 82 15 157 NEWCASTLE THOMAS COOK AIRLINES LTD CA 43 0 0 81 2 0 7 9 0 30 88 12 48 NEWCASTLE THOMAS COOK AIRLINES LTD CD 44 0 0 80 5 0 7 7 2 33 80 20 50 STANSTED THOMAS COOK AIRLINES LTD CA 25 0 0 80 8 8 4 0 0 11 77 10 30 STANSTED THOMAS COOK AIRLINES LTD CD 25 0 0 80 4 8 8 0 0 14 87 9 30

185 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: B

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

BOLOGNA EDINBURGH BA CITYFLYER LTD CA 7 1 0 71 14 0 14 0 0 16 0 0 0 EDINBURGH BA CITYFLYER LTD CD 8 0 088130000300 0 GATWICK BRITISH AIRWAYS PLC SA 793 0 0 77 11 8 4 0 0 13 75 14 962 GATWICK BRITISH AIRWAYS PLC SD 792 0 0 69 15 10 6 0 0 15 73 13 963 HEATHROW BRITISH AIRWAYS PLC SA 367 0 1 59 22 14 5 0 0 18 0 0 0 HEATHROW BRITISH AIRWAYS PLC SD 369 0 0 87 6 5 2 0 0 7 0 0 0 GATWICK EASYJET AIRLINE COMPANY LTD SA 350 0 2 85 9 3 4 0 0 8 94 5 278 GATWICK EASYJET AIRLINE COMPANY LTD SD 353 0 0 80 13 5 1 0 0 9 93 5 278 STANSTED RYANAIR SA 373 0 2 76 15 5 3 1 1 17 84 10 413 STANSTED RYANAIR SD 371 0 1 91 6 1 2 0 0 6 93 5 413 TOTAL BOLOGNA 3785 3 6 77 12 7 4 0 0 12 81 11 11

BORDEAUX GATWICK BRITISH AIRWAYS PLC SA 657 0 0 73 13 10 3 0 0 15 86 8 726 GATWICK BRITISH AIRWAYS PLC SD 658 0 1 80 10 7 3 0 0 10 84 8 727 GATWICK EASYJET AIRLINE COMPANY LTD SA 387 0 0 87 8 3 2 0 0 8 82 9 352

186 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: B

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

BORLANGE

BOSTON HEATHROW AMERICAN AIRLINES SA 813 0 3 79 10 7 4 0 0 12 83 11 854 HEATHROW AMERICAN AIRLINES SD 813 0 4 83 10 4 2 1 0 10 84 7 852 HEATHROW BRITISH AIRWAYS PLC SA 1070 0 3 80 13 5 2 0 0 12 86 9 1072 HEATHROW BRITISH AIRWAYS PLC SD 1071 1 0 75 13 7 4 1 0 14 72 14 1072 HEATHROW DELTA AIRLINES SA 350 0 1 80 11 4 3 1 0 13 82 11 481 HEATHROW DELTA AIRLINES SD 350 0 1 85 7 5 3 1 0 10 85 8 479 HEATHROW VIRGIN ATLANTIC AIRWAYS LTD SA 354 0 0 80 12 5 2 1 0 14 80 11 354 HEATHROW VIRGIN ATLANTIC AIRWAYS LTD SD 354 0 0 84 10 4 2 0 0 8 80 10 354 TOTAL BOSTON 5179 9 12 80 11 5 3 1 0 12 81 10 10

BOURNEMOUTH TOTAL BOURNEMOUTH 5 1 0 80 20 0 0 0 0 10 100 0 0

BRATISLAVA BIRMINGHAM RYANAIR SA 148 0 0 93 3 3 2 0 0 5 91 6 158 BIRMINGHAM RYANAIR SD 149 0 0 91 3 3 2 0 0 6 88 8 157 EDINBURGH RYANAIR SA 101 0 0 91 7 1 1 0 0 6 96 2 137 EDINBURGH RYANAIR SD 101 0 0 90 9 0 1 0 0 6 91 6 137 LUTON RYANAIR SA 229 0 2 69 18 9 2 0 0 16 73 12 334 LUTON RYANAIR SD 231 0 0 69 22 7 3 0 0 14 72 12 334 STANSTED RYANAIR SA 684 0 1 83 10 5 2 1 0 12 86 9 701 STANSTED RYANAIR SD 683 0 1 92 5 2 1 0 0 6 94 5 699 TOTAL BRATISLAVA 2326 1 4 85 9 4 2 0 0 9 86 8 8

187 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: B

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

BREMEN EDINBURGH RYANAIR SA 125 0 0 92 6 2 0 0 1 8 95 3 167 EDINBURGH RYANAIR SD 125 0 0 93 4 2 1 0 0 5 93 4 167 MANCHESTER RYANAIR SA 152 0 0 84 9 5 1 2 0 11 79 9 24 MANCHESTER RYANAIR SD 152 0 0 83 9 7 1 1 0 11 52 18 25 STANSTED RYANAIR SA 633 0 1 85 11 2 1 0 0 8 83 9 669 STANSTED RYANAIR SD 634 0 1 83 12 3 2 0 0 9 84 7 669 TOTAL BREMEN 1822 2 2 85 10 3 1 1 0 9 85 8 8

BRESCIA/MONTICHIARI

BREST BIRMINGHAM FLYBE LTD SA 29 0 0 66 7 14 14 0 0 18 78 16 37 BIRMINGHAM FLYBE LTD SD 29 0 0 52 21 10 17 0 0 27 56 22 39 LONDON CITY VLM (BELGIUM) SA 820 0944 2000300 0 LONDON CITY VLM (BELGIUM) SD 820 0942 1200400 0 TOTAL BREST 222 0 0 85 6 5 5 0 0 8 72 14 14

BRIDGETOWN GATWICK BRITISH AIRWAYS PLC SA 395 0 2 68 15 9 6 2 0 20 88 8 384 GATWICK BRITISH AIRWAYS PLC SD 392 0 1 72 13 6 7 1 1 21 88 8 385 GATWICK MONARCH AIRLINES CA 2 0 0 0 0 0 100 0 0 100 0 0 0 GATWICK MONARCH AIRLINES CD 2 0 0 0 50 0 50 0 0 47 100 0 1 GATWICK THOMAS COOK AIRLINES LTD CA 23 0 0 48 13 13 17 9 0 52 71 51 56 GATWICK THOMAS COOK AIRLINES LTD CD 22 0 0 50 9 9 14 18 0 64 58 38 57 MANCHESTER THOMAS COOK AIRLINES LTD CA 34 0 0 68 12 3 12 6 0 32 53 49 55 MANCHESTER THOMAS COOK AIRLINES LTD CD 34 0 0 68 9 6 12 6 0 32 64 23 56 BIRMINGHAM THOMSON AIRWAYS LTD CA 38 0 0 45 16 29 11 0 0 29 61 48 31 BIRMINGHAM THOMSON AIRWAYS LTD CD 37 0 0 84 3 0 11 3 0 24 69 56 35 GATWICK THOMSON AIRWAYS LTD CA 64 0 0 52 19 19 8 3 0 32 58 22 59 GATWICK THOMSON AIRWAYS LTD CD 64 0 0 56 19 8 13 5 0 34 72 37 64 GLASGOW THOMSON AIRWAYS LTD CA 10 0 0 40 10 40 10 0 0 31 31 33 13

188 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: B

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

BRINDISI STANSTED RYANAIR SA 201 0 0 56 30 12 0 1 0 17 79 10 190 STANSTED RYANAIR SD 201 0 0 80 15 2 2 0 0 11 90 7 190 TOTAL BRINDISI 402 3 0 68 23 7 1 1 0 14 84 9 9

BRISTOL EDINBURGH EASYJET AIRLINE COMPANY LTD SA 1127 0 2 93 3 2 1 0 0 4 89 6 1164 EDINBURGH EASYJET AIRLINE COMPANY LTD SD 1128 0 0 91 5 3 2 0 0 6 87 7 1163 GLASGOW EASYJET AIRLINE COMPANY LTD SA 975 0 2 94 2 2 1 1 0 5 90 6 939 GLASGOW EASYJET AIRLINE COMPANY LTD SD 976 0 0 92 3 2 2 0 0 6 85 8 939 NEWCASTLE EASYJET AIRLINE COMPANY LTD SA 774 0 0 94 3 1 2 0 0 4 94 3 791 NEWCASTLE EASYJET AIRLINE COMPANY LTD SD 774 0 0 91 4 2 2 1 0 7 92 6 792 TOTAL BRISTOL 5761 27 6 92 3 2 2 0 0 5 89 6 6

BRIVE-LA-GAILLARDE LONDON CITY CITY JET SA 128 0 0 86 8 3 2 1 0 10 80 10 104 LONDON CITY CITY JET SD 129 0 0 94 3 0 2 1 0 4 93 4 105 TOTAL BRIVE-LA-GAILLARDE 257 1 0 90 5 2 2 1 0 7 81 10 10

BRNO (TURANY) STANSTED RYANAIR SA 369 0 0 90 6 2 2 1 0 8 92 5 366 STANSTED RYANAIR SD 370 0 0 93 5 1 1 0 0 4 96 3 369

189 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: B

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

BRUSSELS EDINBURGH BMI REGIONAL SA 858 0 0 95 3 1 1 0 0 3 91 6 862 EDINBURGH BMI REGIONAL SD 858 0 0 92 4 2 2 0 0 5 87 7 866 HEATHROW BRITISH AIRWAYS PLC SA 2094 0 0 78 10 7 4 0 0 12 81 10 2019 HEATHROW BRITISH AIRWAYS PLC SD 2094 0 0 82 9 6 3 0 0 10 84 8 2022 BIRMINGHAM BRUSSELS AIRLINES SA 1258 3 1 89 5 3 2 0 0 6 88 7 1305 BIRMINGHAM BRUSSELS AIRLINES SD 1257 0 2 86 8 4 2 0 0 7 87 7 1303 EDINBURGH BRUSSELS AIRLINES SA 53 0 0 94 2 2 2 0 0 3 0 0 0 EDINBURGH BRUSSELS AIRLINES SD 53 0 0 92 4 2 2 0 0 5 0 0 0 HEATHROW BRUSSELS AIRLINES SA 1368 0 1 82 8 6 4 0 0 9 77 11 1291 HEATHROW BRUSSELS AIRLINES SD 1367 0 1 84 8 4 4 0 0 8 81 9 1285 MANCHESTER BRUSSELS AIRLINES SA 1118 0 1 77 13 8 2 0 0 12 86 7 1145 MANCHESTER BRUSSELS AIRLINES SD 1113 0 2 73 13 10 4 0 0 13 85 8 1140 NEWCASTLE BRUSSELS AIRLINES SA 754 0 2 92 5 2 1 0 0 5 91 7 786 NEWCASTLE BRUSSELS AIRLINES SD 754 0 2 86 9 4 1 0 0 8 87 10 789 MANCHESTER FLYBE LTD SA 344 0 4 75 11 5 7 1 0 18 73 19 499 MANCHESTER FLYBE LTD SD 348 0 2 75 10 7 7 1 0 17 77 15 506 TOTAL BRUSSELS 15701 17 20 83 8 5 3 0 0 9 84 9 9

BUCHAREST (BANEASA) LUTON BLUE AIR TRANSPORT AERIAN SA 60 0 0 53 22 13 8 2 2 33 62 20 258 LUTON BLUE AIR TRANSPORT AERIAN SD 60 0 0 55 17 17 8 2 2 34 44 31 259 LUTON WIZZ AIR SA 92 0 1 50 20 16 12 1 1 33 83 9 648 LUTON WIZZ AIR SD 92 0 1 22 15 40 20 2 1 49 72 16 650 TOTAL BUCHAREST (BANEASA) 306 0 2 43 18 23 13 2 1 38 71 17 17

BUCHAREST (OTOPENI) LUTON BLUE AIR TRANSPORT AERIAN SA 231 1 2 73 16 6 3 0 0 13 0 0 0

190 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: B

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

BUDAPEST HEATHROW BRITISH AIRWAYS PLC SA 1082 0 0 71 13 9 5 1 0 15 83 8 1078 HEATHROW BRITISH AIRWAYS PLC SD 1084 0 0 77 12 7 4 0 0 12 88 7 1080 GATWICK EASYJET AIRLINE COMPANY LTD SA 343 0 1 74 13 8 3 1 0 15 78 10 344 GATWICK EASYJET AIRLINE COMPANY LTD SD 344 0 0 86 7 5 2 0 0 8 88 6 344 LUTON EASYJET AIRLINE COMPANY LTD SA 269 0 0 83 6 7 4 0 0 10 81 10 344 LUTON EASYJET AIRLINE COMPANY LTD SD 269 0 0 84 11 3 3 0 0 8 82 10 344 EDINBURGH JET2.COM LTD SA 136 0 1 65 21 11 4 0 0 16 47 29 91 EDINBURGH JET2.COM LTD SD 136 0 1 86 9 4 1 0 0 9 68 18 90 MANCHESTER JET2.COM LTD SA 302 0 1 83 6 3 5 2 0 15 73 21 302 MANCHESTER JET2.COM LTD SD 304 0 0 77 11 7 4 1 0 14 70 22 303 GATWICK MALEV (HUNGARIAN AIRLINES) SA 58 0 0 48 33 12 7 0 0 21 67 14 704 GATWICK MALEV (HUNGARIAN AIRLINES) SD 58 0 0 41 26 24 9 0 0 26 45 22 705 BIRMINGHAM RYANAIR SA 800 0934 3100500 0 BIRMINGHAM RYANAIR SD 800 0963 1000400 0 MANCHESTER RYANAIR SA 141 0 1 67 19 10 3 0 1 17 0 0 0 MANCHESTER RYANAIR SD 142 0 0 68 14 12 6 0 0 15 0 0 0 STANSTED RYANAIR SA 651 0 3 82 12 4 2 1 0 11 0 0 0 STANSTED RYANAIR SD 653 0 1 81 11 6 1 0 0 9 0 0 0 LUTON THOMSON AIRWAYS LTD CA 2 0 0 100 0 0 0 0 0 0 0 0 0 LUTON WIZZ AIR SA 1061 0 2 87 6 3 3 1 0 12 79 16 1064 LUTON WIZZ AIR SD 1062 0 3 68 18 7 4 2 1 22 58 26 1064 191 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: B

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

BUENOS AIRES HEATHROW BRITISH AIRWAYS PLC SA 364 0 1 88 8 3 1 0 1 14 79 16 350 HEATHROW BRITISH AIRWAYS PLC SD 364 0 1 80 11 4 4 0 1 16 81 12 355 TOTAL BUENOS AIRES 728 0 2 84 9 4 2 0 1 15 80 14 14

BURGAS BIRMINGHAM BH AIR CA 25 0 0 52 36 4 8 0 0 18 61 18 23 BIRMINGHAM BH AIR CD 26 0 0 58 23 8 8 4 0 29 64 16 22 EDINBURGH BH AIR CA 36 0 0 67 25 6 0 3 0 16 97 4 29 EDINBURGH BH AIR CD 34 0 0 59 26 12 0 3 0 22 76 13 29 GATWICK BH AIR CA 26 0 0 15 38 42 4 0 0 30 32 26 28 GATWICK BH AIR CD 25 0 0 48 28 24 0 0 0 17 56 18 27 GLASGOW BH AIR CA 34 0 0 62 21 9 6 3 0 26 49 33 37 GLASGOW BH AIR CD 32 0 0 66 13 9 9 3 0 28 57 34 37 MANCHESTER BH AIR CA 62 0 0 31 35 24 8 2 0 31 46 22 61 MANCHESTER BH AIR CD 59 0 0 32 25 25 15 2 0 37 52 25 60 NEWCASTLE BH AIR CA 41 0 0 88 7 5 0 0 0 6 65 13 40 NEWCASTLE BH AIR CD 40 0 0 70 23 8 0 0 0 10 58 17 40 BIRMINGHAM THOMAS COOK AIRLINES LTD CA 18 0 0 78 6 0 17 0 0 15 89 11 19 BIRMINGHAM THOMAS COOK AIRLINES LTD CD 19 0 0 74 5 5 16 0 0 18 100 2 19 GATWICK THOMAS COOK AIRLINES LTD CA 18 0 0 67 11 6 17 0 0 26 85 19 20 GATWICK THOMAS COOK AIRLINES LTD CD 18 0 0 67 6 6 17 6 0 34 75 22 20 GLASGOW THOMAS COOK AIRLINES LTD CA 18 0 0 44 11 17 22 6 0 53 71 14 21 GLASGOW THOMAS COOK AIRLINES LTD CD 19 0 0 53 5 21 16 5 0 45 71 9 21 MANCHESTER THOMAS COOK AIRLINES LTD CA 42 0 0 74 5 5 12 5 0 29 64 18 42 MANCHESTER THOMAS COOK AIRLINES LTD CD 40 0 0 75 3 8 8 8 0 31 67 24 42 NEWCASTLE THOMAS COOK AIRLINES LTD CA 17 0 0 65 6 18 12 0 0 25 89 11 18 NEWCASTLE THOMAS COOK AIRLINES LTD CD 17 0 0 59 12 18 6 6 0 31 72 19 18 BIRMINGHAM THOMSON AIRWAYS LTD CA 19 0 0 89 5 0 5 0 0 5 95 7 19

192 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: B

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

BYDGOSZCZ BIRMINGHAM RYANAIR SA 154 0 2 75 14 10 1 0 0 12 69 14 156 BIRMINGHAM RYANAIR SD 156 0 2 82 13 4 1 0 0 9 80 10 158 STANSTED RYANAIR SA 310 0 1 84 10 4 1 0 0 8 92 5 318 STANSTED RYANAIR SD 313 0 1 84 13 3 0 0 0 7 88 6 318 TOTAL BYDGOSZCZ 933 1 6 82 12 5 1 0 0 9 85 8 8

193 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: C

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

CAGLIARI (ELMAS) MANCHESTER BA CITYFLYER LTD CA 17 0 0 88 12 0 0 0 0 5 82 5 17 MANCHESTER BA CITYFLYER LTD CD 17 0 0 76 18 0 6 0 0 11 94 4 17 HEATHROW BRITISH AIRWAYS PLC CA 47 0 0 70 21 4 4 0 0 14 46 20 39 HEATHROW BRITISH AIRWAYS PLC CD 47 0 0 87 2 2 9 0 0 10 69 12 39 STANSTED EASYJET AIRLINE COMPANY LTD SA 282 0 0 84 7 6 2 0 0 11 80 10 282 STANSTED EASYJET AIRLINE COMPANY LTD SD 282 0 0 92 4 2 2 0 0 8 93 5 282 TOTAL CAGLIARI (ELMAS) 692 1 0 87 7 3 2 0 0 10 85 8 8

CAIRO HEATHROW BMI BRITISH MIDLAND SA 248 0 0 47 24 19 10 0 0 28 54 24 363 HEATHROW BMI BRITISH MIDLAND SD 248 0 0 76 15 6 3 0 0 12 69 15 363 HEATHROW BRITISH AIRWAYS PLC SA 333 1 1 86 10 2 2 0 0 11 86 11 353 HEATHROW BRITISH AIRWAYS PLC SD 334 0 0 71 16 6 7 0 0 17 66 21 354 HEATHROW EGYPT AIR SA 603 0 0 54 27 16 3 0 0 18 54 22 581 HEATHROW EGYPT AIR SD 602 0 0 48 21 21 9 0 0 25 52 27 574 TOTAL CAIRO 2371 1 1 61 20 13 6 0 0 19 62 21 21

CALGARY HEATHROW AIR CANADA SA 361 0 0 60 16 14 8 1 0 23 60 28 360 HEATHROW AIR CANADA SD 361 0 0 77 13 6 4 1 0 15 72 16 360 GATWICK AIR TRANSAT SA 103 0 0 79 5 7 10 0 0 16 60 17 10 GATWICK AIR TRANSAT SD 102 0 0 73 16 8 3 1 0 16 73 18 11 GLASGOW AIR TRANSAT SA 19 0 0 89 11 0 0 0 0 4 0 0 0 GLASGOW AIR TRANSAT SD 19 0 0 68 16 16 0 0 0 11 0 0 0 MANCHESTER AIR TRANSAT SA 66 0 0 83 5 8 5 0 0 10 67 9 3 MANCHESTER AIR TRANSAT SD 66 0 0 70 14 11 5 0 2 20 67 17 3 HEATHROW BRITISH AIRWAYS PLC SA 355 0 0 75 10 7 6 0 1 23 77 12 362 HEATHROW BRITISH AIRWAYS PLC SD 358 0 0 80 7 6 5 0 1 19 82 16 365 TOTAL CALGARY 1810 0 1 74 11 8 6 1 1 19 73 19 19

194 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: C

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

CALVI MANCHESTER FLYBE LTD CA 17 0 0 82 6 0 12 0 0 17 0 0 0 MANCHESTER FLYBE LTD CD 17 0 0 94 0 6 0 0 0 4 0 0 0 STANSTED TITAN AIRWAYS LTD CA 19 0 0 58 16 16 11 0 0 19 53 13 17 STANSTED TITAN AIRWAYS LTD CD 18 0 0 94 6 0 0 0 0 4 63 10 19 TOTAL CALVI 71 0 0 82 7 6 6 0 0 11 58 11 11

CAMBRIDGE

CAMPBELTOWN GLASGOW LOGANAIR SA 476 0 0 91 2 3 4 0 0 6 89 7 471 GLASGOW LOGANAIR SD 488 0 0 91 3 2 4 0 0 7 89 9 470 TOTAL CAMPBELTOWN 964 0 0 91 2 3 4 0 0 6 89 8 8

CANCUN GATWICK BRITISH AIRWAYS PLC SA 157 0 0 59 13 18 10 1 0 23 69 14 143 GATWICK BRITISH AIRWAYS PLC SD 157 0 0 81 7 4 6 1 0 15 85 7 144 GATWICK THOMAS COOK AIRLINES LTD CA 87 2 0 76 8 5 5 7 0 26 80 18 89 GATWICK THOMAS COOK AIRLINES LTD CD 90 0 0 64 11 9 8 7 1 38 66 25 90 GLASGOW THOMAS COOK AIRLINES LTD CA 28 1 0 89 0 4 4 4 0 15 72 11 29 GLASGOW THOMAS COOK AIRLINES LTD CD 28 0 0 50 18 18 11 4 0 34 52 39 31 MANCHESTER THOMAS COOK AIRLINES LTD CA 93 2 0 77 6 5 6 2 2 28 83 10 117 MANCHESTER THOMAS COOK AIRLINES LTD CD 96 0 0 65 14 11 5 3 2 35 73 16 120 BIRMINGHAM THOMSON AIRWAYS LTD CA 51 1 0 71 22 4 2 2 0 16 74 62 57 BIRMINGHAM THOMSON AIRWAYS LTD CD 52 0 0 62 25 6 6 2 0 23 64 48 55 EDINBURGH THOMSON AIRWAYS LTD CA 4 0 0 25 50 0 25 0 0 27 0 0 0 EDINBURGH THOMSON AIRWAYS LTD CD 4 0 0 50 25 25 0 0 0 22 0 0 0 GATWICK THOMSON AIRWAYS LTD CA 235 0 0 58 17 17 7 0 1 28 67 21 215 GATWICK THOMSON AIRWAYS LTD CD 233 0 0 72 12 6 9 0 1 21 74 20 213 GLASGOW THOMSON AIRWAYS LTD CA 27 1 0 74 11 7 7 0 0 13 81 26 31 GLASGOW THOMSON AIRWAYS LTD CD 28 0 0 68 14 11 7 0 0 15 71 36 31 MANCHESTER THOMSON AIRWAYS LTD CA 212 0 0 58 18 14 9 0 0 22 73 23 176

195 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: C

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

CANNES

CAPE TOWN HEATHROW BRITISH AIRWAYS PLC SA 509 0 2 65 23 9 2 0 1 17 75 18 500 HEATHROW BRITISH AIRWAYS PLC SD 511 1 0 68 14 11 6 1 0 22 69 22 499 HEATHROW SOUTH AFRICAN AIRWAYS SA 206 0 0 94 3 1 1 0 0 7 90 16 355 HEATHROW SOUTH AFRICAN AIRWAYS SD 205 0 0 92 4 1 2 0 0 4 87 7 353 HEATHROW VIRGIN ATLANTIC AIRWAYS LTD SA 167 1 3 89 7 4 0 1 0 6 89 7 152 HEATHROW VIRGIN ATLANTIC AIRWAYS LTD SD 169 0 0 82 11 2 4 0 1 13 82 17 152 TOTAL CAPE TOWN 1767 3 5 76 13 7 3 0 0 15 80 16 16

CARACAS

CARCASSONNE STANSTED RYANAIR SA 294 0 3 81 11 5 2 0 0 11 85 7 299 STANSTED RYANAIR SD 293 0 3 86 9 3 2 0 0 7 90 6 302 TOTAL CARCASSONNE 587 0 6 84 10 4 2 0 0 9 87 6 6

CARDIFF WALES GATWICK BMI REGIONAL CA 2 0 0 0 50 50 0 0 0 43 0 0 0 MANCHESTER BMI REGIONAL CA 3 0 0 67 0 33 0 0 0 14 0 0 0 MANCHESTER BMI REGIONAL CD 4 0 01000 0000200 0 BIRMINGHAM EASTERN AIRWAYS SA 5 20 1 100 0 0 0 0 0 0 100 0 4 NEWCASTLE EASTERN AIRWAYS SA 542 0 16 89 4 4 3 1 0 8 76 14 482 NEWCASTLE EASTERN AIRWAYS CA 2 0 0 100 0 0 0 0 0 1 100 0 1 NEWCASTLE EASTERN AIRWAYS CD 2 0 0 100 0 0 0 0 0 3 100 0 1 NEWCASTLE EASTERN AIRWAYS SD 577 0 13 86 7 5 2 0 0 9 88 7 497

196 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: C

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

CASABLANCA MOHAMED V GATWICK AIR ARABIA MAROC SA 14 0 0 79 7 7 0 7 0 25 0 0 0 GATWICK AIR ARABIA MAROC SD 14 0 0 86 0 7 0 7 0 24 0 0 0 HEATHROW BMI BRITISH MIDLAND SA 86 0 0 53 19 21 6 0 1 34 44 24 156 HEATHROW BMI BRITISH MIDLAND SD 86 0 0 79 12 6 3 0 0 11 81 8 156 HEATHROW BRITISH AIRWAYS PLC SA 92 0 0 41 27 26 5 0 0 24 0 0 0 HEATHROW BRITISH AIRWAYS PLC SD 90 0 0 70 18 9 3 0 0 13 0 0 0 HEATHROW ROYAL AIR MAROC SA 383 0 0 73 19 6 2 0 0 11 60 21 279 HEATHROW ROYAL AIR MAROC SD 383 0 0 83 10 4 3 0 0 9 64 20 279 TOTAL CASABLANCA MOHAMED V 1149 2 0 73 16 8 3 0 0 14 63 19 19

CASTRES TOTAL CASTRES 20 00500500088000

CATANIA (FONTANAROSSA) GATWICK BRITISH AIRWAYS PLC SA 248 0 1 49 19 20 11 1 0 26 59 25 271 GATWICK BRITISH AIRWAYS PLC SD 248 0 0 62 18 13 7 0 0 18 67 15 270 GATWICK EASYJET AIRLINE COMPANY LTD SA 127 0 0 61 17 17 5 1 0 19 47 27 72 GATWICK EASYJET AIRLINE COMPANY LTD SD 128 0 0 77 13 7 3 1 0 13 85 8 72 GATWICK THOMSON AIRWAYS LTD CA 27 0 0 85 11 4 0 0 0 8 70 27 27 GATWICK THOMSON AIRWAYS LTD CD 26 0 0 96 0 0 4 0 0 5 88 21 26 MANCHESTER THOMSON AIRWAYS LTD CA 26 0 0 65 23 8 0 0 4 28 73 18 26 MANCHESTER THOMSON AIRWAYS LTD CD 26 0 0 96 0 4 0 0 0 3 85 11 26 TOTAL CATANIA (FONTANAROSSA) 858 2 1 63 16 14 7 0 0 19 66 19 19

CHAMBERY

197 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: C

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED Early 16 to 31 to 1h 1m 3h 1m More Average % Average No REPORTING CHARTER/ ARR/ to 15 30 60 mins to 3 to 6 than 6 delay Early Delay matched Actual Plan (8) mins ORIGIN / DESTINATION AIRPORT AIRLINE SCHED DEP (7) mins hours hours hours (mins) to 15 (mins) records CHAMBERY LONDON CITY BA CITYFLYER LTD SA 58 0 0 74 12 5 7 2 0 15 73 16 52 LONDON CITY BA CITYFLYER LTD SD 60 0 0 80 10 0 10 0 0 15 82 12 55 BIRMINGHAM FLYBE LTD CA 30 0 0 27 17 27 27 3 0 45 29 45 41 BIRMINGHAM FLYBE LTD SA 29 0 0 48 7 10 21 10 3 65 79 23 29 BIRMINGHAM FLYBE LTD SD 29 0 1 41 17 17 14 10 0 53 34 29 29 BIRMINGHAM FLYBE LTD CD 30 0 0 43 17 23 13 3 0 39 51 26 41 GATWICK FLYBE LTD CA 18 0 0 50 17 11 22 0 0 32 63 18 19 GATWICK FLYBE LTD CD 18 0 0 56 11 17 17 0 0 32 63 28 19 MANCHESTER FLYBE LTD CA 15 0 0 33 7 13 47 0 0 63 0 95 2 MANCHESTER FLYBE LTD CD 16 0 0 50 0 13 38 0 0 48 33 64 3 EDINBURGH JET2.COM LTD CA 16 0 0 25 6 19 50 0 0 57 53 43 19 EDINBURGH JET2.COM LTD SA 21 0 1 19 10 24 24 24 0 86 33 49 21 EDINBURGH JET2.COM LTD CD 18 0 0 17 39 33 11 0 0 34 58 39 19 EDINBURGH JET2.COM LTD SD 20 0 0 65 10 10 5 10 0 36 43 38 21 GATWICK JET2.COM LTD CA 32 0 0 63 9 13 9 3 3 35 70 34 53 GATWICK JET2.COM LTD CD 32 0 0 59 16 13 6 3 3 36 70 39 53 MANCHESTER JET2.COM LTD SA 34 1 1 24 29 26 18 3 0 46 56 33 43 MANCHESTER JET2.COM LTD CA 32 0 0 34 13 19 31 3 0 52 60 54 20 MANCHESTER JET2.COM LTD SD 35 0 0 43 23 17 14 3 0 36 69 17 45 MANCHESTER JET2.COM LTD CD 33 0 0 45 21 18 15 0 0 31 59 36 22 NEWCASTLE JET2.COM LTD SA 18 0 0 50 6 22 11 11 0 48 29 63 17 NEWCASTLE JET2.COM LTD SD 18 0 0 50 28 11 11 0 0 26 67 21 18 BIRMINGHAM THOMSON AIRWAYS LTD CA 15 0 0 27 7 33 33 0 0 52 29 49 17 BIRMINGHAM THOMSON AIRWAYS LTD CD 15 0 0 60 20 13 7 0 0 22 63 21 19 GATWICK THOMSON AIRWAYS LTD CA 69 0 0 39 12 20 17 12 0 62 43 44 70 GATWICK THOMSON AIRWAYS LTD CD 70 0 0 51 10 14 19 6 0 42 59 33 69 GLASGOW THOMSON AIRWAYS LTD CA 14 0 0 43 21 7 21 7 0 54 43 25 14 GLASGOW THOMSON AIRWAYS LTD CD 14 0 0 93 7 0 0 0 0 7 43 14 14 MANCHESTER THOMSON AIRWAYS LTD CA 16 0 0 25 31 31 13 0 0 38 47 43 36 MANCHESTER THOMSON AIRWAYS LTD CD 17 0 0 53 29 12 6 0 0 22 62 21 34

198 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: C

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

CHANIA GATWICK EASYJET AIRLINE COMPANY LTD SA 106 0 0 84 7 5 4 1 0 11 46 32 78 GATWICK EASYJET AIRLINE COMPANY LTD SD 106 0 0 72 15 9 4 0 0 14 55 26 78 BIRMINGHAM MONARCH AIRLINES CA 18 0 0 72 17 11 0 0 0 8 0 0 0 BIRMINGHAM MONARCH AIRLINES CD 18 0 0 39 28 33 0 0 0 25 0 0 0 GATWICK MONARCH AIRLINES CA 23 0 0 87 0 4 4 4 0 16 69 46 29 GATWICK MONARCH AIRLINES CD 22 0 0 82 9 0 5 5 0 20 60 51 30 MANCHESTER MONARCH AIRLINES CA 21 0 0 76 10 10 5 0 0 13 70 13 23 MANCHESTER MONARCH AIRLINES CD 22 0 0 68 23 5 5 0 0 15 65 14 23 STANSTED RYANAIR SA 70 0 0 70 11 11 7 0 0 19 0 0 0 STANSTED RYANAIR SD 69 0 0 75 13 9 3 0 0 14 0 0 0 GATWICK SMALL PLANET AIRLINES CA 14 0 0 100 0 0 0 0 0 3 0 0 0 GATWICK SMALL PLANET AIRLINES CD 19 0 0 79 11 11 0 0 0 7 0 0 0 MANCHESTER SMALL PLANET AIRLINES CA 13 2 0 100 0 0 0 0 0 0 0 0 0 MANCHESTER SMALL PLANET AIRLINES CD 15 0 0 67 20 7 0 0 7 53 0 0 0 GATWICK THOMSON AIRWAYS LTD CA 26 0 0 100 0 0 0 0 0 1 84 14 25 GATWICK THOMSON AIRWAYS LTD CD 26 0 0 88 12 0 0 0 0 6 68 17 25 MANCHESTER THOMSON AIRWAYS LTD CA 26 0 0 92 4 0 4 0 0 7 84 24 25 MANCHESTER THOMSON AIRWAYS LTD CD 26 0 0 96 0 4 0 0 0 5 68 25 25 TOTAL CHANIA 640 3 0 79 10 7 3 0 0 13 61 30 30

CHARLEROI EDINBURGH RYANAIR SA 201 0 0 94 3 2 0 0 0 4 89 5 197 EDINBURGH RYANAIR SD 201 0 0 92 5 1 1 0 0 8 85 11 197 MANCHESTER RYANAIR SA 585 0 1 93 4 2 1 0 0 4 82 8 56

199 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: C

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

CHARLOTTE GATWICK US AIRWAYS SA 354 0 1 80 8 6 5 1 0 15 79 26 356 GATWICK US AIRWAYS SD 353 0 2 83 7 4 5 1 1 17 73 26 354 TOTAL CHARLOTTE 707 0 3 81 7 5 5 1 0 16 76 26 26

CHATEAUROUX DEOLS

CHENNAI HEATHROW BRITISH AIRWAYS PLC SA 262 0 0 72 16 8 3 0 1 24 80 14 261 HEATHROW BRITISH AIRWAYS PLC SD 262 0 0 69 16 11 4 0 0 16 67 18 261 TOTAL CHENNAI 524 0 0 70 16 9 4 0 0 20 73 17 17

CHERBOURG TOTAL CHERBOURG 20 05050000014000

CHICAGO (O'HARE) HEATHROW AMERICAN AIRLINES SA 1264 0 5 65 14 12 6 2 1 27 72 17 1268 HEATHROW AMERICAN AIRLINES SD 1257 2 5 79 11 6 3 1 0 13 82 9 1261 MANCHESTER AMERICAN AIRLINES SA 335 0 3 61 12 13 8 4 0 32 66 21 335 MANCHESTER AMERICAN AIRLINES SD 334 1 3 80 7 7 4 1 0 16 78 15 334 HEATHROW BRITISH AIRWAYS PLC SA 722 0 1 70 15 10 5 0 1 20 82 13 720 HEATHROW BRITISH AIRWAYS PLC SD 723 0 0 70 17 7 5 0 0 16 71 16 720 HEATHROW UNITED AIRLINES SA 1051 0 4 69 13 8 8 2 0 20 79 16 1056 HEATHROW UNITED AIRLINES SD 1048 3 5 83 9 4 3 1 0 10 80 15 1047 HEATHROW VIRGIN ATLANTIC AIRWAYS LTD SA 154 0 0 82 10 4 3 1 0 10 81 10 150 HEATHROW VIRGIN ATLANTIC AIRWAYS LTD SD 154 0 0 86 7 5 2 0 0 7 84 8 151 TOTAL CHICAGO (O'HARE) 7042 8 26 73 12 8 5 1 0 18 77 14 14

CHISINAU (KISHINEV) GATWICK AIR MOLDOVA INTERNATIONAL SA 91 0 0 68 18 9 5 0 0 16 40 32 73 GATWICK AIR MOLDOVA INTERNATIONAL SD 91 0 1 88 3 5 3 0 0 8 45 35 73

200 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: C

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

CINCINNATI

CITY OF DERRY (EGLINTON) BIRMINGHAM RYANAIR SA 209 0 0 92 4 3 0 0 0 4 94 3 207 BIRMINGHAM RYANAIR SD 209 0 0 89 6 3 1 0 0 7 82 9 207 STANSTED RYANAIR SA 470 0 0 91 5 3 1 1 0 7 91 5 439 STANSTED RYANAIR SD 470 0 0 93 4 3 0 0 0 5 94 4 440 TOTAL CITY OF DERRY (EGLINTON) 1358 2 1 91 4 3 1 0 0 6 89 6 6

CLERMONT FERRAND TOTAL CLERMONT FERRAND 10 1 0 30 20 20 30 0 0 39 88 6 6

CLEVELAND

CLUJ NAPOCA LUTON WIZZ AIR SA 291 0 2 89 5 5 0 1 0 8 83 7 307 LUTON WIZZ AIR SD 293 0 1 64 16 14 4 1 0 21 62 19 308 TOTAL CLUJ NAPOCA 584 1 3 76 11 9 2 1 0 15 73 13 13

COGNAC

COLMAR

COLOGNE BONN EDINBURGH EASYJET AIRLINE COMPANY LTD SA 6 0 0 83 17 0 0 0 0 7 67 17 171 EDINBURGH EASYJET AIRLINE COMPANY LTD SD 6 0 0 100 0 0 0 0 0 3 77 12 172 GATWICK EASYJET AIRLINE COMPANY LTD SA 574 0 0 81 11 5 2 1 0 10 70 14 588 GATWICK EASYJET AIRLINE COMPANY LTD SD 574 0 0 87 7 3 2 1 0 8 77 11 587 EDINBURGH GERMANWINGS SA 214 0 0 80 13 4 3 0 0 10 78 9 189 EDINBURGH GERMANWINGS SD 213 0 1 64 23 9 3 0 0 17 70 15 189 HEATHROW GERMANWINGS SA 777 1 0 82 10 6 2 0 0 9 0 0 0 HEATHROW GERMANWINGS SD 7770 0857 5200800 0 MANCHESTER GERMANWINGS SA 257 0 0 67 19 9 5 0 0 14 69 14 258 MANCHESTER GERMANWINGS SD 257 0 0 69 13 13 5 0 0 15 64 21 258

201 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: C

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

COLOMBO HEATHROW SRILANKAN AIRLINES SA 490 2 3 72 10 12 5 1 0 18 65 21 616 HEATHROW SRILANKAN AIRLINES SD 490 0 0 68 12 12 6 1 1 23 58 23 615 TOTAL COLOMBO 980 4 3 70 11 12 5 1 0 20 61 23 23

CONAKRY

CONSTANTA

COPENHAGEN LONDON CITY BA CITYFLYER LTD SA 214 0 0 93 3 3 1 0 0 5 92 5 518 LONDON CITY BA CITYFLYER LTD SD 215 0 0 78 11 5 6 0 0 13 82 12 517 EDINBURGH BMI REGIONAL SA 594 0 1 95 3 1 1 0 0 4 92 6 608 EDINBURGH BMI REGIONAL SD 595 0 0 93 3 2 2 0 0 6 93 5 610 GLASGOW BMI REGIONAL SA 317 0 0 91 3 3 3 1 0 8 94 4 320 GLASGOW BMI REGIONAL SD 318 0 0 90 6 1 2 1 0 7 90 7 322 HEATHROW BRITISH AIRWAYS PLC SA 2050 0 0 79 10 6 4 0 0 12 86 7 1954 HEATHROW BRITISH AIRWAYS PLC SD 2053 0 0 85 7 5 3 0 0 9 86 7 1954 GATWICK EASYJET AIRLINE COMPANY LTD SA 823 0 0 86 7 4 3 0 0 9 83 9 609 GATWICK EASYJET AIRLINE COMPANY LTD SD 823 0 0 86 8 3 2 0 0 8 83 9 609 MANCHESTER EASYJET AIRLINE COMPANY LTD SA 344 0 1 89 6 3 2 0 0 6 87 10 294 MANCHESTER EASYJET AIRLINE COMPANY LTD SD 344 0 1 87 7 5 1 0 0 6 89 8 294 STANSTED EASYJET AIRLINE COMPANY LTD SA 708 1 0 93 3 3 1 0 0 4 85 9 953 STANSTED EASYJET AIRLINE COMPANY LTD SD 708 0 0 94 2 2 2 0 0 5 88 8 957 EDINBURGH NORWEGIAN AIR SHUTTLE SA 161 0 0 85 8 4 2 1 0 10 72 12 134

202 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: C

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

CORFU GATWICK EASYJET AIRLINE COMPANY LTD SA 318 0 1 81 9 5 4 1 0 13 81 13 285 GATWICK EASYJET AIRLINE COMPANY LTD SD 319 0 0 90 5 3 1 0 0 7 83 11 286 LUTON EASYJET AIRLINE COMPANY LTD SA 63 0 0 92 6 0 2 0 0 4 0 0 0 LUTON EASYJET AIRLINE COMPANY LTD SD 63 0 0 90 5 3 2 0 0 7 0 0 0 MANCHESTER EASYJET AIRLINE COMPANY LTD SA 97 1 2 82 7 8 2 0 0 8 69 17 86 MANCHESTER EASYJET AIRLINE COMPANY LTD SD 99 0 0 79 8 10 3 0 0 11 74 13 86 NEWCASTLE JET2.COM LTD SA 19 0 0 68 16 5 11 0 0 25 63 26 19 NEWCASTLE JET2.COM LTD SD 19 0 0 74 21 0 5 0 0 17 89 8 19 BIRMINGHAM MONARCH AIRLINES CA 25 0 0 76 12 8 4 0 0 13 100 0 23 BIRMINGHAM MONARCH AIRLINES CD 25 0 0 80 8 4 8 0 0 15 95 4 22 GATWICK MONARCH AIRLINES CA 38 0 0 66 18 8 3 0 5 39 80 23 55 GATWICK MONARCH AIRLINES CD 39 0 0 72 8 13 3 0 5 34 72 30 53 LUTON MONARCH AIRLINES SA 55 0 0 87 4 4 2 4 0 13 95 2 42 LUTON MONARCH AIRLINES SD 54 0 0 80 7 7 4 2 0 17 93 5 43 MANCHESTER MONARCH AIRLINES CA 18 0 0 61 22 6 6 6 0 33 55 70 29 MANCHESTER MONARCH AIRLINES CD 19 0 0 74 5 11 5 5 0 30 57 71 30 STANSTED RYANAIR SA 81 1 0 81 12 4 2 0 0 9 90 6 42 STANSTED RYANAIR SD 81 0 1 90 6 1 2 0 0 8 90 7 42 GATWICK SMALL PLANET AIRLINES CA 26 0 0 81 12 4 0 4 0 14 0 0 0 203 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: C

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED Early 16 to 31 to 1h 1m 3h 1m More Average % Average No REPORTING CHARTER/ ARR/ to 15 30 60 mins to 3 to 6 than 6 delay Early Delay matched Actual Plan (8) mins ORIGIN / DESTINATION AIRPORT AIRLINE SCHED DEP (7) mins hours hours hours (mins) to 15 (mins) records CORFU GATWICK SMALL PLANET AIRLINES CD 28 0 0 71 11 4 0 14 0 38 0 0 0 MANCHESTER SMALL PLANET AIRLINES CA 17 1 0 12 6 18 41 0 24 171 0 0 0 MANCHESTER SMALL PLANET AIRLINES CD 17 1 0 29 12 18 18 0 24 158 0 0 0 BIRMINGHAM STRATEGIC AIRLINES C140079077074600A 0 (LUXEMBOURG) BIRMINGHAM STRATEGIC AIRLINES CD 14 0 0 64 7 0 14 0 14 94 0 0 0 (LUXEMBOURG) GATWICK STRATEGIC AIRLINES C346074399333900A 0 (LUXEMBOURG) GATWICK STRATEGIC AIRLINES C4000705813503000D 0 (LUXEMBOURG) MANCHESTER STRATEGIC AIRLINES CA 13 1 0 54 8 8 15 0 15 104 0 0 0 (LUXEMBOURG) MANCHESTER STRATEGIC AIRLINES CD 14 0 0 50 14 7 21 0 7 65 0 0 0 (LUXEMBOURG) BIRMINGHAM THOMAS COOK AIRLINES LTD CA 38 0 0 82 3 8 8 0 0 10 78 14 50 BIRMINGHAM THOMAS COOK AIRLINES LTD CD 38 0 0 79 8 5 8 0 0 12 82 16 50 GATWICK THOMAS COOK AIRLINES LTD CA 61 0 0 69 15 10 7 0 0 17 89 7 62 GATWICK THOMAS COOK AIRLINES LTD CD 61 0 0 75 5 8 11 0 0 18 89 9 63 GLASGOW THOMAS COOK AIRLINES LTD CA 39 0 0 49 13 13 21 3 3 66 81 23 37 GLASGOW THOMAS COOK AIRLINES LTD CD 38 0 0 42 16 21 18 3 0 39 53 32 36 MANCHESTER THOMAS COOK AIRLINES LTD CA 46 0 0 78 2 0 9 9 2 52 91 4 46 MANCHESTER THOMAS COOK AIRLINES LTD CD 46 1 0 76 11 0 2 9 2 46 85 8 47 NEWCASTLE THOMAS COOK AIRLINES LTD CA 41 0 0 83 7 2 5 0 2 22 81 29 48 NEWCASTLE THOMAS COOK AIRLINES LTD CD 41 0 0 85 7 5 0 0 2 22 79 20 48 BIRMINGHAM THOMSON AIRWAYS LTD CA 67 0 0 94 3 0 1 1 0 6 94 4 64 BIRMINGHAM THOMSON AIRWAYS LTD CD 66 0 0 91 5 3 2 0 0 6 95 5 63 EDINBURGH THOMSON AIRWAYS LTD CA 24 0 0 75 8 8 8 0 0 15 83 19 24 EDINBURGH THOMSON AIRWAYS LTD CD 25 0 0 92 0 4 4 0 0 8 76 13 25 GATWICK THOMSON AIRWAYS LTD CA 107 0 0 84 8 2 6 0 0 11 88 8 122 GATWICK THOMSON AIRWAYS LTD CD 107 0 0 78 11 7 5 0 0 12 81 14 123 GLASGOW THOMSON AIRWAYS LTD CA 26 0 0 81 8 4 8 0 0 12 88 10 26

204 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: C

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

CORK BIRMINGHAM AER ARANN SA 787 3 0 91 3 2 3 2 0 9 92 7 704 BIRMINGHAM AER ARANN SD 788 3 0 87 5 3 3 2 0 12 87 12 705 EDINBURGH AER ARANN SA 444 3 0 76 9 8 5 2 0 17 78 18 362 EDINBURGH AER ARANN SD 445 1 0 75 9 9 5 2 0 18 76 19 362 GLASGOW AER ARANN SA 252 0 0 75 9 9 6 2 0 19 82 17 265 GLASGOW AER ARANN SD 251 0 0 77 10 5 7 2 0 18 80 17 263 MANCHESTER AER ARANN SA 768 1 0 84 7 4 4 1 0 11 84 15 721 MANCHESTER AER ARANN SD 768 0 0 84 7 4 4 1 0 11 81 16 717 GATWICK AER LINGUS SA 271 0 1 93 4 1 2 0 0 4 82 12 364 GATWICK AER LINGUS SD 272 0 1 92 2 5 1 0 0 5 71 17 363 HEATHROW AER LINGUS SA 1461 0 1 87 7 4 3 0 0 7 81 9 1438 HEATHROW AER LINGUS SD 1463 0 0 91 4 3 2 0 0 5 87 7 1441 NEWCASTLE JET2.COM LTD SA 114 0 0 75 14 6 5 0 0 15 58 24 102 NEWCASTLE JET2.COM LTD SD 114 0 0 83 9 5 3 0 0 11 64 21 104 GATWICK RYANAIR SA 374 0 0 94 3 1 1 1 0 5 90 7 348 GATWICK RYANAIR SD 374 0 0 90 6 2 2 0 0 6 87 10 348 STANSTED RYANAIR SA 798 0 3 86 8 4 2 1 0 10 85 9 742 STANSTED RYANAIR SD 798 0 4 86 8 4 2 0 0 7 89 6 745 205 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: C

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

CUNAGUA (CAYO COCO) GATWICK THOMAS COOK AIRLINES LTD CA 25 0 0 84 8 0 4 4 0 17 75 16 24 GATWICK THOMAS COOK AIRLINES LTD CD 27 0 0 81 4 7 4 4 0 21 72 24 25 GLASGOW THOMAS COOK AIRLINES LTD CA 2 0 0 100 0 0 0 0 0 0 100 0 2 MANCHESTER THOMAS COOK AIRLINES LTD CA 30 1 0 70 0 13 13 3 0 32 85 7 48 MANCHESTER THOMAS COOK AIRLINES LTD CD 32 0 0 63 6 16 16 0 0 31 73 15 48 TOTAL CUNAGUA (CAYO COCO) 117 1 0 74 4 9 9 3 0 25 77 14 14

CUNEO

206 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: D

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED Early 16 to 31 to 1h 1m 3h 1m More Average % Average No REPORTING CHARTER/ ARR/ to 15 30 60 mins to 3 to 6 than 6 delay Early Delay matched Actual Plan (8) mins ORIGIN / DESTINATION AIRPORT AIRLINE SCHED DEP (7) mins hours hours hours (mins) to 15 (mins) records DALAMAN EDINBURGH EASYJET AIRLINE COMPANY LTD SA 55 1 1 93 4 4 0 0 0 3 0 0 0 EDINBURGH EASYJET AIRLINE COMPANY LTD SD 56 0 0 68 29 4 0 0 0 10 0 0 0 GATWICK EASYJET AIRLINE COMPANY LTD SA 162 1 1 80 10 5 4 1 0 11 78 12 158 GATWICK EASYJET AIRLINE COMPANY LTD SD 163 0 0 77 12 7 5 0 0 12 81 11 158 MANCHESTER EASYJET AIRLINE COMPANY LTD SA 137 0 0 88 4 5 3 0 0 8 74 15 129 MANCHESTER EASYJET AIRLINE COMPANY LTD SD 137 0 0 85 9 5 1 0 0 6 63 20 129 STANSTED EASYJET AIRLINE COMPANY LTD SA 116 0 0 94 5 1 0 0 0 3 89 9 122 STANSTED EASYJET AIRLINE COMPANY LTD SD 116 0 0 93 5 2 0 0 0 3 84 10 125 GATWICK FREEBIRD AIRLINES CA 15 0 0 60 13 20 7 0 0 21 0 0 0 GATWICK FREEBIRD AIRLINES CD 17 0 0 59 35 0 6 0 0 17 0 0 0 GLASGOW FREEBIRD AIRLINES CA 6 0 0 83 17 0 0 0 0 10 0 0 0 GLASGOW FREEBIRD AIRLINES CD 7 1 0 86 0 14 0 0 0 8 0 0 0 EDINBURGH FUTURA AIRLINES CA 2 0 0 50 50 0 0 0 0 9 0 0 0 GLASGOW JET2.COM LTD SA 60 0 2 60 25 10 3 2 0 20 56 24 45 GLASGOW JET2.COM LTD SD 62 0 0 71 18 8 0 3 0 17 58 25 45 MANCHESTER JET2.COM LTD SA 87 2 1 72 13 10 3 0 1 17 60 33 50 MANCHESTER JET2.COM LTD SD 88 0 0 64 16 14 6 0 1 24 48 43 50 NEWCASTLE JET2.COM LTD SA 64 2 0 77 3 11 8 2 0 21 82 23 45 NEWCASTLE JET2.COM LTD SD 65 0 0 60 18 6 12 3 0 31 67 34 45 BIRMINGHAM MONARCH AIRLINES SA 177 1 3 75 9 10 6 0 0 14 87 5 86 BIRMINGHAM MONARCH AIRLINES SD 178 0 0 68 13 10 8 1 0 21 81 11 88 GATWICK MONARCH AIRLINES CA 25 0 0 40 12 12 20 8 8 92 84 15 233 GATWICK MONARCH AIRLINES SA 255 0 0 61 15 13 9 1 1 28 0 0 0 GATWICK MONARCH AIRLINES SD 254 1 2 53 14 20 10 2 1 35 0 0 0 GATWICK MONARCH AIRLINES CD 25 0 0 56 8 12 12 4 8 75 77 14 236 LUTON MONARCH AIRLINES SA 152 1 3 74 11 8 5 2 0 18 70 21 106 LUTON MONARCH AIRLINES SD 155 0 0 57 17 16 7 2 1 28 52 28 106 MANCHESTER MONARCH AIRLINES SA 180 0 1 74 7 10 7 2 0 18 0 0 0 MANCHESTER MONARCH AIRLINES SD 182 0 0 51 19 18 9 3 1 31 0 0 0 STANSTED MONARCH AIRLINES CA 3 0 0 67 0 33 0 0 0 19 0 0 0

207 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: D

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED Early 16 to 31 to 1h 1m 3h 1m More Average % Average No REPORTING CHARTER/ ARR/ to 15 30 60 mins to 3 to 6 than 6 delay Early Delay matched Actual Plan (8) mins ORIGIN / DESTINATION AIRPORT AIRLINE SCHED DEP (7) mins hours hours hours (mins) to 15 (mins) records DALAMAN GATWICK ONUR AIR CA 26 0 0 58 15 8 8 4 8 82 78 14 54 GATWICK ONUR AIR CD 21 0 0 33 24 24 14 5 0 40 87 11 47 GLASGOW ONUR AIR CA 12 0 0 75 0 8 8 8 0 30 51 27 57 GLASGOW ONUR AIR CD 13 0 0 62 15 8 8 8 0 33 40 41 53 MANCHESTER ONUR AIR CA 8 0 0 38 13 13 25 13 0 63 87 7 62 MANCHESTER ONUR AIR CD 9 0 0 33 22 11 11 22 0 93 72 14 53 GATWICK PEGASUS AIRLINES CA 7 0 0 86 0 0 14 0 0 26 0 17 1 GATWICK PEGASUS AIRLINES SA 19 0 0 89 5 0 0 5 0 15 58 12 19 GATWICK PEGASUS AIRLINES CD 6 0 0 83 0 0 17 0 0 18 100 6 1 GATWICK PEGASUS AIRLINES SD 19 0 2 68 16 11 0 5 0 23 76 9 17 MANCHESTER PEGASUS AIRLINES SA 41 0 0 80 7 7 5 0 0 14 0 0 0 MANCHESTER PEGASUS AIRLINES SD 40 0 0 63 18 13 3 3 3 38 0 0 0 BIRMINGHAM THOMAS COOK AIRLINES LTD CA 128 0 0 88 3 4 4 1 0 9 89 16 157 BIRMINGHAM THOMAS COOK AIRLINES LTD CD 127 0 0 82 6 6 6 1 0 12 85 16 155 EDINBURGH THOMAS COOK AIRLINES LTD CA 21 0 0 86 10 5 0 0 0 5 81 7 21 EDINBURGH THOMAS COOK AIRLINES LTD CD 21 0 0 81 10 10 0 0 0 11 59 26 22 GATWICK THOMAS COOK AIRLINES LTD CA 303 2 0 83 4 3 7 2 1 22 82 15 370 GATWICK THOMAS COOK AIRLINES LTD CD 307 0 0 71 10 8 8 2 1 25 77 19 367 GLASGOW THOMAS COOK AIRLINES LTD CA 155 1 0 75 8 6 8 1 2 34 74 18 193 GLASGOW THOMAS COOK AIRLINES LTD CD 150 0 0 68 15 10 5 1 1 25 71 23 190 MANCHESTER THOMAS COOK AIRLINES LTD CA 349 2 0 70 6 5 13 4 2 44 77 22 377 MANCHESTER THOMAS COOK AIRLINES LTD CD 353 0 0 63 11 7 13 5 1 39 70 26 379 NEWCASTLE THOMAS COOK AIRLINES LTD CA 145 0 0 88 4 3 3 2 0 11 79 20 132 NEWCASTLE THOMAS COOK AIRLINES LTD CD 142 0 0 77 12 5 4 2 1 20 78 15 130 STANSTED THOMAS COOK AIRLINES LTD CA 81 1 0 79 5 2 9 4 1 27 92 6 87 STANSTED THOMAS COOK AIRLINES LTD CD 79 1 0 70 10 11 8 1 0 22 85 10 87 BIRMINGHAM THOMSON AIRWAYS LTD CA 96 0 0 94 2 3 1 0 0 4 89 9 119 BIRMINGHAM THOMSON AIRWAYS LTD CD 95 0 0 87 6 3 3 0 0 8 85 11 120 EDINBURGH THOMSON AIRWAYS LTD CA 50 0 0 56 18 8 14 4 0 33 62 24 26 EDINBURGH THOMSON AIRWAYS LTD CD 50 0 0 70 8 10 8 4 0 28 64 17 25

208 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: D

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

DALLAS

DALLAS/FORT WORTH HEATHROW AMERICAN AIRLINES SA 1024 0 3 54 19 15 9 2 0 28 62 22 897 HEATHROW AMERICAN AIRLINES SD 1025 1 3 72 14 9 5 0 0 14 74 14 898 HEATHROW BRITISH AIRWAYS PLC SA 362 0 4 62 21 9 6 1 1 22 72 16 362 HEATHROW BRITISH AIRWAYS PLC SD 363 0 0 62 22 10 5 1 1 21 65 15 362 TOTAL DALLAS/FORT WORTH 2774 1 10 63 18 11 7 1 0 21 68 17 17

DAMASCUS HEATHROW BMI BRITISH MIDLAND SA 58 0 0 78 7 9 7 0 0 15 87 8 247 HEATHROW BMI BRITISH MIDLAND SD 58 0 0 86 5 2 7 0 0 11 80 14 244 HEATHROW SYRIANAIR SA 29 0 3 34 28 21 3 10 3 65 70 15 106 HEATHROW SYRIANAIR SD 29 0 3 38 17 17 14 10 3 70 57 22 106 TOTAL DAMASCUS 174 0 6 67 11 10 7 3 1 31 77 13 13

DAMMAM

209 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: D

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

DAR-ES-SALAAM HEATHROW BRITISH AIRWAYS PLC SA 155 0 1 75 11 8 5 1 0 16 72 16 172 HEATHROW BRITISH AIRWAYS PLC SD 156 0 0 73 12 8 7 0 0 15 80 13 174 TOTAL DAR-ES-SALAAM 311 0 1 74 11 8 6 1 0 15 76 14 14

DEAUVILLE GATWICK TRAVEL SERVICE AIRLINES CA 2 0 0 0 100 0 0 0 0 26 0 0 0 GATWICK TRAVEL SERVICE AIRLINES CD 2 0 0 100 0 0 0 0 0 4 0 0 0 LONDON CITY VLM (BELGIUM) SA 126 1 0 93 6 2 0 0 0 3 89 6 140 LONDON CITY VLM (BELGIUM) SD 125 0 0 98 2 0 0 0 0 1 91 5 140 TOTAL DEAUVILLE 255 3 0 95 4 1 0 0 0 2 90 6 6

DEBRECEN LUTON WIZZ AIR SA 82 0 1 73 10 10 2 4 1 30 0 0 0 LUTON WIZZ AIR SD 82 0 0 63 21 13 1 1 0 19 0 0 0 TOTAL DEBRECEN 164 0 1 68 15 12 2 2 1 24 0 0 0

DELHI HEATHROW AIR INDIA SA 183 1 2 60 16 15 8 1 1 24 47 23 417 HEATHROW AIR INDIA SD 185 0 1 75 9 9 5 1 1 22 84 7 417 HEATHROW BRITISH AIRWAYS PLC SA 725 1 5 61 21 12 6 1 1 23 70 18 730 HEATHROW BRITISH AIRWAYS PLC SD 728 0 0 63 17 12 7 1 0 21 70 14 730 HEATHROW JET AIRWAYS SA 366 0 0 68 13 11 8 0 0 16 46 31 364 HEATHROW JET AIRWAYS SD 366 0 0 86 8 4 2 0 0 7 74 12 365 HEATHROW KINGFISHER AIRLINES SA 100 0 0 75 14 5 6 0 0 13 87 6 364 HEATHROW KINGFISHER AIRLINES SD 99 0 1 95 3 1 1 0 0 2 96 2 365 HEATHROW VIRGIN ATLANTIC AIRWAYS LTD SA 365 0 1 58 20 15 5 1 1 31 45 25 359

210 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: D

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

DENVER INTERNATIONAL HEATHROW BRITISH AIRWAYS PLC SA 355 0 0 56 21 15 7 1 1 24 65 17 364 HEATHROW BRITISH AIRWAYS PLC SD 356 0 0 66 15 12 6 1 1 20 77 10 364 TOTAL DENVER INTERNATIONAL 711 0 0 61 18 13 7 1 1 22 71 14 14

DETROIT HEATHROW DELTA AIRLINES SA 437 0 2 84 9 4 2 0 1 12 88 8 488 HEATHROW DELTA AIRLINES SD 438 0 0 92 4 2 1 0 0 4 90 6 490 TOTAL DETROIT 875 0 2 88 7 3 2 0 0 8 89 7 7

DHAHRAN

DHAKHA HEATHROW BIMAN BANGLADESH AIRLINES SA 147 0 5 35 11 18 30 5 1 59 57 59 234 HEATHROW BIMAN BANGLADESH AIRLINES SD 147 0 5 31 10 22 31 5 1 65 46 60 235 MANCHESTER BIMAN BANGLADESH AIRLINES SA 73 0 2 26 16 25 29 3 1 66 6 95 17 MANCHESTER BIMAN BANGLADESH AIRLINES SD 72 1 1 31 10 19 35 4 1 68 18 101 17 TOTAL DHAKHA 4391 13311121315 163476363

DIJON

DINARD STANSTED RYANAIR SA 251 0 0 84 10 4 2 0 0 9 88 6 251 STANSTED RYANAIR SD 251 0 1 92 5 2 1 0 0 5 93 4 251 TOTAL DINARD 502 0 1 88 7 3 2 0 0 7 90 5 5

DNEPROPETROVSK

DOHA HEATHROW BRITISH AIRWAYS PLC SA 365 0 0 93 5 1 0 0 0 6 90 17 363 HEATHROW BRITISH AIRWAYS PLC SD 366 0 0 70 18 7 5 0 0 16 72 14 343 HEATHROW QATAR AIRWAYS SA 1742 1 2 75 13 8 4 0 0 13 74 11 1453 HEATHROW QATAR AIRWAYS SD 1742 1 0 85 8 4 3 0 0 9 84 8 1452

211 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: D

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

DOLE TOTAL DOLE 20 05050000021000

DONCASTER SHEFFIELD

DONEGAL GLASGOW LOGANAIR SA 240 0 0 95 2 1 2 0 0 3 96 2 26 GLASGOW LOGANAIR SD 239 1 0 88 7 2 3 0 0 8 92 6 25 TOTAL DONEGAL 479 1 0 92 4 2 2 0 0 5 75 18 18

DONETSK GATWICK THOMSON AIRWAYS LTD CA 4 0 0 25 50 0 25 0 0 31 0 0 0 GATWICK THOMSON AIRWAYS LTD CD 3 0 0 100 0 0 0 0 0 5 0 0 0 STANSTED TITAN AIRWAYS LTD CA 2 0 0 0 50 50 0 0 0 37 0 0 0 STANSTED TITAN AIRWAYS LTD CD 2 0 0 50 50 0 0 0 0 11 0 0 0 TOTAL DONETSK 19 3 0 47 32 11 11 0 0 22 0 0 0

DORTMUND LUTON EASYJET AIRLINE COMPANY LTD SA 637 0 0 88 5 4 2 1 0 9 86 8 694 LUTON EASYJET AIRLINE COMPANY LTD SD 637 0 0 87 8 3 2 0 0 7 87 6 695 TOTAL DORTMUND 1281 0 0 88 7 4 2 0 0 8 87 7 7

DRESDEN HEATHROW LUFTHANSA SA 79 0 0 47 29 11 13 0 0 27 51 18 359 HEATHROW LUFTHANSA SD 79 0 1 72 8 9 11 0 0 19 68 14 359 TOTAL DRESDEN 158 2 1 59 18 10 12 0 0 23 60 16 16

DUBAI HEATHROW BRITISH AIRWAYS PLC SA 872 0 2 71 15 9 4 0 0 16 81 13 875 HEATHROW BRITISH AIRWAYS PLC SD 873 0 1 77 10 8 4 0 0 15 80 11 877 BIRMINGHAM EMIRATES SA 731 1 1 63 23 11 3 0 0 16 61 18 730

212 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: D

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

DUBLIN BIRMINGHAM AER ARANN SA 42 6 0 86 10 5 0 0 0 6 0 0 0 BIRMINGHAM AER ARANN SD 41 1 0 98 0 0 0 2 0 5 0 0 0 EDINBURGH AER ARANN SA 1105 1 0 86 7 4 3 0 0 9 91 7 767 EDINBURGH AER ARANN SD 1104 1 0 82 10 5 3 1 0 11 87 9 767 GLASGOW AER ARANN SA 1442 0 0 89 5 3 3 0 0 7 92 5 1368 GLASGOW AER ARANN SD 1442 0 0 88 5 4 3 0 0 8 92 6 1365 LUTON AER ARANN CA 4 0 0 25 0 25 25 25 0 96 100 0 1 LUTON AER ARANN CD 4 0 0 75 25 0 0 0 0 5 100 0 1 MANCHESTER AER ARANN CD 2 0 0 0 0 50 50 0 0 68 100 4 4 BIRMINGHAM AER LINGUS SA 1085 0 4 96 2 1 1 0 0 2 93 4 1038 BIRMINGHAM AER LINGUS SD 1084 2 5 94 3 2 1 0 0 3 89 6 1038 EDINBURGH AER LINGUS SA 186 0 0 92 5 3 0 0 0 4 84 8 262 EDINBURGH AER LINGUS SD 186 0 1 82 14 3 1 0 0 8 81 9 262 GATWICK AER LINGUS SA 2000 1 2 83 8 7 2 0 0 8 81 10 1769 GATWICK AER LINGUS SD 2001 0 0 83 7 7 3 0 0 8 81 10 1763 213 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: D

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED Early 16 to 31 to 1h 1m 3h 1m More Average % Average No REPORTING CHARTER/ ARR/ to 15 30 60 mins to 3 to 6 than 6 delay Early Delay matched Actual Plan (8) mins ORIGIN / DESTINATION AIRPORT AIRLINE SCHED DEP (7) mins hours hours hours (mins) to 15 (mins) records DUBLIN HEATHROW AER LINGUS SA 4548 0 3 83 9 5 2 0 0 9 76 12 4486 HEATHROW AER LINGUS SD 4543 1 6 91 4 3 2 0 0 5 84 8 4476 MANCHESTER AER LINGUS SA 1282 0 6 90 7 2 1 0 0 5 86 7 1125 MANCHESTER AER LINGUS SD 1280 1 7 91 5 3 1 0 0 5 84 8 1122 LUTON AIR CONTRACTORS CA 2 0 0 0 100 0 0 0 0 21 0 0 0 HEATHROW BMI BRITISH MIDLAND SA 826 0 0 74 13 9 4 0 0 13 75 12 1635 HEATHROW BMI BRITISH MIDLAND SD 827 0 0 78 13 7 3 0 0 10 80 10 1637 HEATHROW BRITISH AIRWAYS PLC SA 1050 0 1 66 16 11 6 0 0 16 0 0 0 HEATHROW BRITISH AIRWAYS PLC SD 1051 0 0 79 10 7 4 0 0 11 0 0 0 GLASGOW CITY JET CA 3 0 0 100 0 0 0 0 0 2 100 5 2 GLASGOW CITY JET CD 3 0 0 33 33 33 0 0 0 26 50 20 2 LONDON CITY CITY JET SA 1480 0 0 91 5 2 1 0 0 6 94 4 1341 LONDON CITY CITY JET SD 1484 2 0 86 8 4 2 0 0 7 88 7 1339 LUTON CITY JET CA 4 0 0 50 25 25 0 0 0 18 100 0 2 LUTON CITY JET CD 4 0 0 252525250 0575026 2 MANCHESTER CITY JET CA 4 0 0752500007909 10 MANCHESTER CITY JET CD 4 0 0 500 500 0 0244218 12 EDINBURGH FLYBE LTD CA 3 0 01000 0000200 0 EDINBURGH FLYBE LTD CD 2 0 0 50 50 0 0 0 0 15 0 0 0 LUTON FLYBE LTD CA 3 0 0 0 100 0 0 0 0 24 0 0 0 LUTON FLYBE LTD CD 3 0 0 0 33 67 0 0 0 36 0 0 0 EDINBURGH JET2.COM LTD CD 2 0 0 100 0 0 0 0 0 3 50 18 2 MANCHESTER JET2.COM LTD CA 2 0 0 100 0 0 0 0 0 1 100 3 1 BIRMINGHAM RYANAIR SA 1039 6 2 93 4 2 1 0 0 4 91 5 1036 BIRMINGHAM RYANAIR SD 1040 0 4 88 8 3 1 0 0 7 86 8 1036 EDINBURGH RYANAIR SA 913 2 0 92 5 2 1 0 0 4 88 6 955 EDINBURGH RYANAIR SD 914 0 0 89 7 3 1 0 0 5 85 10 955 GATWICK RYANAIR SA 1624 0 3 90 7 2 1 0 0 5 92 4 1664 GATWICK RYANAIR SD 1625 0 1 86 9 3 1 0 0 7 89 7 1664 LUTON RYANAIR SA 1071 0 0 82 12 4 1 0 0 8 80 9 1092

214 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: D

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

DUBROVNIK GATWICK BRITISH AIRWAYS PLC SA 274 0 0 88 7 4 0 0 0 7 89 7 284 GATWICK BRITISH AIRWAYS PLC SD 274 0 0 86 8 5 1 0 0 7 89 7 285 GLASGOW CROATIA AIRLINES CA 2 1 0 0 0 100 0 0 0 48 0 0 0 GLASGOW CROATIA AIRLINES CD 2 0 0 0 0 50 50 0 0 70 0 0 0 GATWICK EASYJET AIRLINE COMPANY LTD SA 226 0 0 82 13 3 2 0 0 10 88 12 132 GATWICK EASYJET AIRLINE COMPANY LTD SD 226 0 0 92 6 2 1 0 0 5 93 7 132 STANSTED EASYJET AIRLINE COMPANY LTD SA 79 0 0 89 8 1 3 0 0 7 93 6 68 STANSTED EASYJET AIRLINE COMPANY LTD SD 79 0 0 95 3 1 1 0 0 3 99 3 68 BIRMINGHAM FLYBE LTD SA 22 0 0 95 5 0 0 0 0 3 95 4 20 BIRMINGHAM FLYBE LTD SD 22 0 0 77 18 5 0 0 0 11 90 10 20 EDINBURGH JET2.COM LTD SA 41 0 1 63 27 7 2 0 0 15 41 23 22 EDINBURGH JET2.COM LTD SD 43 0 0 91 7 0 2 0 0 7 91 11 23 MANCHESTER JET2.COM LTD SA 55 0 1 76 11 2 9 2 0 17 74 14 54 MANCHESTER JET2.COM LTD SD 56 0 0 82 5 4 7 2 0 18 72 14 54 NEWCASTLE JET2.COM LTD SA 17 0 0 65 18 12 0 0 6 65 0 0 0 NEWCASTLE JET2.COM LTD SD 18 0 0 78 17 6 0 0 0 10 0 0 0 BIRMINGHAM MONARCH AIRLINES SA 51 0 2 90 0 0 10 0 0 11 0 0 0 BIRMINGHAM MONARCH AIRLINES SD 53 0 0 81 11 2 4 2 0 16 0 0 0 GATWICK MONARCH AIRLINES SA 76 1 1 68 14 3 12 3 0 23 0 0 0 GATWICK MONARCH AIRLINES CA 2 0 0 50 50 0 0 0 0 12 0 42 1 GATWICK MONARCH AIRLINES SD 77 0 0 66 16 4 10 4 0 27 0 0 0 215 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: D

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

DUNDEE LONDON CITY CITY JET SA 669 1 0 88 5 4 3 0 0 8 89 6 212 LONDON CITY CITY JET SD 670 1 0 92 4 2 2 0 0 4 94 3 213 BIRMINGHAM LOGANAIR SA 445 0 0 92 3 2 3 0 0 5 97 2 491 BIRMINGHAM LOGANAIR SD 445 0 0 90 4 2 4 0 0 7 97 3 490 TOTAL DUNDEE 2229 6 1 90 4 3 3 0 0 6 93 4 4

DURHAM TEES VALLEY TOTAL DURHAM TEES VALLEY 29 00500500060000

DUSSELDORF STANSTED AIR BERLIN SA 898 0 20 75 13 7 4 0 0 14 80 11 853 STANSTED AIR BERLIN SD 897 0 21 80 10 6 4 0 0 11 82 9 852 HEATHROW BRITISH AIRWAYS PLC SA 2025 0 2 80 9 6 5 0 0 12 81 9 1966 HEATHROW BRITISH AIRWAYS PLC SD 2029 0 0 83 8 6 3 0 0 9 87 7 1969 HEATHROW CONTACTAIR FLUGDIENST SA 3 0 0 33 33 33 0 0 0 25 77 14 30 HEATHROW CONTACTAIR FLUGDIENST SD 3 0 0 33 33 33 0 0 0 22 70 18 30 GATWICK EASYJET AIRLINE COMPANY LTD SA 526 0 2 85 7 5 3 0 0 9 72 13 527 GATWICK EASYJET AIRLINE COMPANY LTD SD 527 0 0 89 7 3 1 0 0 6 78 10 528 BIRMINGHAM EUROWINGS LUFTVERKEHRS SA 866 0 0 87 8 4 2 0 0 7 90 5 873

216 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: D

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

217 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: E

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

EDINBURGH LONDON CITY BA CITYFLYER LTD SA 2123 0 0 89 6 3 2 0 0 7 89 7 2093 LONDON CITY BA CITYFLYER LTD SD 2129 2 0 90 5 3 2 0 0 5 89 6 2076 HEATHROW BMI BRITISH MIDLAND SA 1002 0 0 79 10 7 4 0 0 11 75 13 2285 HEATHROW BMI BRITISH MIDLAND SD 1004 0 0 85 7 6 2 0 0 8 84 8 2316 MANCHESTER BMI REGIONAL SA 1081 0 1 96 2 1 1 0 0 3 94 5 1227 MANCHESTER BMI REGIONAL SD 1083 0 0 96 2 1 1 0 0 2 93 5 1225 GATWICK BRITISH AIRWAYS PLC SA 1423 1 3 73 15 9 3 0 0 13 79 12 1431 GATWICK BRITISH AIRWAYS PLC SD 1425 0 2 79 11 6 3 0 0 10 81 10 1439 HEATHROW BRITISH AIRWAYS PLC SA 4277 0 2 74 13 8 5 0 0 14 81 10 3149 HEATHROW BRITISH AIRWAYS PLC SD 4283 0 1 81 9 6 4 0 0 10 84 8 3153 LONDON CITY CITY JET SA 891 0 0 90 4 3 3 0 0 7 86 8 722 LONDON CITY CITY JET SD 887 6 0 91 4 3 3 0 0 6 85 7 725 GATWICK EASYJET AIRLINE COMPANY LTD SA 1330 0 1 82 7 6 4 0 0 11 77 12 1283 GATWICK EASYJET AIRLINE COMPANY LTD SD 1329 0 2 82 9 6 3 1 0 11 77 11 1283 LUTON EASYJET AIRLINE COMPANY LTD SA 1108 1 1 91 3 3 2 0 0 6 89 8 1019 LUTON EASYJET AIRLINE COMPANY LTD SD 1108 1 0 87 6 4 3 0 0 8 86 8 1021 STANSTED EASYJET AIRLINE COMPANY LTD SA 1352 1 1 91 4 2 1 1 0 6 87 8 1560 STANSTED EASYJET AIRLINE COMPANY LTD SD 1353 0 1 92 4 2 2 0 0 5 88 7 1560 BIRMINGHAM FLYBE LTD SA 1905 6 17 90 5 3 2 0 0 6 90 6 2001 BIRMINGHAM FLYBE LTD SD 1911 0 9 79 12 6 3 0 0 12 81 11 1999 218 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: E

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

EDMONTON HEATHROW AIR CANADA SA 282 1 2 68 13 13 4 1 1 24 67 24 287 HEATHROW AIR CANADA SD 283 0 0 74 13 5 6 0 2 23 78 16 287 GATWICK AIR TRANSAT SA 17 0 0 94 6 0 0 0 0 3 0 0 0 GATWICK AIR TRANSAT SD 17 0 0 88 12 0 0 0 0 4 0 0 0 TOTAL EDMONTON 599 1 2 72 13 8 5 1 1 22 72 20 20

EINDHOVEN STANSTED RYANAIR SA 778 0 2 83 11 4 2 1 0 10 91 7 734 STANSTED RYANAIR SD 783 0 1 93 4 2 0 0 0 4 95 3 740 LONDON CITY VLM (BELGIUM) SA 462 0 0 94 2 2 1 0 0 5 91 8 486 LONDON CITY VLM (BELGIUM) SD 460 0 0 90 5 3 2 0 0 7 89 10 489 TOTAL EINDHOVEN 2487 1 3 89 6 3 1 0 0 7 92 6 6

EKATERINBURG

ENFIDHA GATWICK NOUVELAIR TUNISIE CA 2 0 0 0 0 0 0 100 0 245 75 13 8 BIRMINGHAM THOMAS COOK AIRLINES LTD CA 63 0 0 89 5 5 2 0 0 5 58 42 19 BIRMINGHAM THOMAS COOK AIRLINES LTD CD 62 0 0 95 2 0 3 0 0 6 67 20 18 GATWICK THOMAS COOK AIRLINES LTD CA 169 1 0 67 12 7 10 3 1 27 84 13 85 GATWICK THOMAS COOK AIRLINES LTD CD 171 0 0 75 8 5 9 3 1 25 86 10 83 GLASGOW THOMAS COOK AIRLINES LTD CA 74 0 0 74 7 11 8 0 0 17 75 39 32 GLASGOW THOMAS COOK AIRLINES LTD CD 74 0 0 74 8 5 12 0 0 20 76 34 33 MANCHESTER THOMAS COOK AIRLINES LTD CA 159 0 0 61 14 8 11 3 3 49 63 22 87 MANCHESTER THOMAS COOK AIRLINES LTD CD 159 0 0 72 9 6 9 2 2 33 76 13 83

219 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: E

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

ENONTEKIO BIRMINGHAM ENTER AIR CA 3 0 01000 0000400 0 BIRMINGHAM ENTER AIR CD 3 0 0 67 0 0 0 0 33 489 0 0 0 GATWICK ENTER AIR CA 10 0 0 30 20 40 10 0 0 32 0 0 0 GATWICK ENTER AIR CD 10 0 0 60 10 0 30 0 0 30 0 0 0 GLASGOW ENTER AIR CA 2 0 0 0 0 0 100 0 0 103 0 0 0 GLASGOW ENTER AIR CD 2 0 0 50 0 0 50 0 0 61 0 0 0 LUTON ENTER AIR CA 2 0 01000 0000700 0 LUTON ENTER AIR CD 2 0 0 50 0 50 0 0 0 16 0 0 0 MANCHESTER ENTER AIR CA 5 0 0 80 0 0 20 0 0 21 0 0 0 MANCHESTER ENTER AIR CD 5 0 0 60 40 0 0 0 0 11 0 0 0 220 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: E

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

ENTEBBE HEATHROW BRITISH AIRWAYS PLC SA 235 0 1 54 20 17 8 1 0 29 57 28 260 HEATHROW BRITISH AIRWAYS PLC SD 234 0 0 72 13 9 6 0 0 20 67 21 260 TOTAL ENTEBBE 469 1 1 63 16 13 7 0 0 24 62 24 24

ESBJERG

EVENES GATWICK JET2.COM LTD CA 2 0 0 50 50 0 0 0 0 14 0 0 0 GATWICK JET2.COM LTD CD 2 0 01000 0000000 0 TOTAL EVENES 6 0 0 50 33 0 17 0 0 20 0 0 0

EXETER EDINBURGH FLYBE LTD SA 398 0 5 76 12 8 4 0 0 13 81 10 550 EDINBURGH FLYBE LTD SD 401 0 20 79 10 7 3 0 0 11 74 14 551 GLASGOW FLYBE LTD SA 281 2 7 78 12 5 5 1 0 13 85 11 301 GLASGOW FLYBE LTD SD 281 2 7 83 11 4 3 0 0 10 88 9 302 MANCHESTER FLYBE LTD SA 673 0 1 82 9 3 5 1 0 13 83 12 524 MANCHESTER FLYBE LTD SD 675 0 2 77 11 7 4 1 0 13 78 14 527 NEWCASTLE FLYBE LTD SA 335 0 4 84 6 5 4 0 0 9 89 6 323 NEWCASTLE FLYBE LTD SD 333 1 6 84 6 5 4 1 0 13 84 10 325 TOTAL EXETER 3378 18 52 80 10 5 4 0 0 12 82 11 11

221 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: F

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

FARMINGDALE

FARNBOROUGH MANCHESTER BMI REGIONAL CA 5 0 0 100 0 0 0 0 0 3 33 23 6 MANCHESTER BMI REGIONAL CD 3 0 01000 0000000 0 MANCHESTER EASTERN AIRWAYS CA 5 0 0 100 0 0 0 0 0 6 0 0 0 TOTAL FARNBOROUGH 17 20 0 94 0 6 0 0 0 6 62 15 15

FARO EDINBURGH BA CITYFLYER LTD CA 11 0 0 91 9 0 0 0 0 2 0 0 0 EDINBURGH BA CITYFLYER LTD CD 11 0 0 91 9 0 0 0 0 5 0 0 0 LONDON CITY BA CITYFLYER LTD SA 125 0 0 81 9 7 3 0 0 9 81 11 83 LONDON CITY BA CITYFLYER LTD SD 127 0 0 68 14 12 6 1 0 18 66 21 83 BIRMINGHAM BMIBABY LTD SA 90 1 0 91 4 2 2 0 0 5 96 2 110 BIRMINGHAM BMIBABY LTD SD 90 0 0 79 13 6 2 0 0 12 78 9 110 GATWICK BRITISH AIRWAYS PLC SA 324 0 0 68 15 10 7 0 0 15 79 11 512 GATWICK BRITISH AIRWAYS PLC SD 322 0 0 62 17 14 7 0 0 18 73 13 513 GATWICK EASYJET AIRLINE COMPANY LTD SA 1138 4 3 81 9 6 4 0 0 11 84 8 1216 GATWICK EASYJET AIRLINE COMPANY LTD SD 1143 0 0 80 11 5 3 0 0 11 85 8 1217 GLASGOW EASYJET AIRLINE COMPANY LTD SA 124 0 0 87 9 2 2 0 0 6 92 5 126 GLASGOW EASYJET AIRLINE COMPANY LTD SD 123 0 0 88 9 2 2 0 0 5 90 6 126 LUTON EASYJET AIRLINE COMPANY LTD SA 380 1 0 90 3 4 3 1 0 7 86 8 440 LUTON EASYJET AIRLINE COMPANY LTD SD 381 0 0 85 7 4 4 1 0 11 80 11 440 NEWCASTLE EASYJET AIRLINE COMPANY LTD SA 217 0 0 93 2 2 2 0 0 6 87 8 220 NEWCASTLE EASYJET AIRLINE COMPANY LTD SD 217 0 0 86 8 3 2 0 0 9 80 11 220 STANSTED EASYJET AIRLINE COMPANY LTD SA 68 2 0 90 1 4 4 0 0 9 86 7 582 STANSTED EASYJET AIRLINE COMPANY LTD SD 69 0 0 91 0 3 6 0 0 8 90 6 583 BIRMINGHAM FLYBE LTD CA 17 0 0 94 0 0 0 0 6 22 88 14 25 BIRMINGHAM FLYBE LTD CD 17 0 0 76 24 0 0 0 0 7 85 17 27 EDINBURGH JET2.COM LTD SA 123 0 0 84 11 5 0 1 0 9 50 25 135 EDINBURGH JET2.COM LTD SD 123 0 0 90 7 2 0 1 0 7 76 16 136

222 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: F

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED Early 16 to 31 to 1h 1m 3h 1m More Average % Average No REPORTING CHARTER/ ARR/ to 15 30 60 mins to 3 to 6 than 6 delay Early Delay matched Actual Plan (8) mins ORIGIN / DESTINATION AIRPORT AIRLINE SCHED DEP (7) mins hours hours hours (mins) to 15 (mins) records FARO GLASGOW JET2.COM LTD SA 123 0 0 88 7 3 1 2 0 9 86 19 115 GLASGOW JET2.COM LTD SD 123 0 0 76 15 6 3 1 0 16 92 11 115 MANCHESTER JET2.COM LTD SA 185 4 2 79 8 8 5 0 1 18 59 21 177 MANCHESTER JET2.COM LTD SD 183 0 0 76 14 7 3 0 0 12 67 17 177 NEWCASTLE JET2.COM LTD SA 149 0 0 85 5 7 3 0 0 8 82 15 131 NEWCASTLE JET2.COM LTD SD 149 0 1 76 14 6 3 1 0 14 64 23 132 BIRMINGHAM MONARCH AIRLINES SA 308 0 0 82 10 4 3 0 0 12 94 5 273 BIRMINGHAM MONARCH AIRLINES SD 308 0 0 78 12 6 4 1 0 15 96 6 273 GATWICK MONARCH AIRLINES SA 437 0 2 48 20 17 12 3 0 33 54 29 426 GATWICK MONARCH AIRLINES CA 2 0 0 0 50 50 0 0 0 35 0 0 0 GATWICK MONARCH AIRLINES SD 436 0 1 65 14 8 10 2 0 25 77 22 426 GATWICK MONARCH AIRLINES CD 2 0 0 50 50 0 0 0 0 12 0 0 0 LUTON MONARCH AIRLINES SA 161 1 0 81 11 5 2 1 0 10 73 15 196 LUTON MONARCH AIRLINES SD 160 0 0 81 14 4 1 1 0 9 78 14 195 MANCHESTER MONARCH AIRLINES SA 387 1 1 70 13 10 5 2 0 20 77 15 459 MANCHESTER MONARCH AIRLINES SD 388 0 0 73 12 8 5 1 1 21 81 13 459 STANSTED MONARCH AIRLINES CA 3 0 0 33 33 33 0 0 0 23 0 0 0 STANSTED MONARCH AIRLINES CD 3 0 0 100 0 0 0 0 0 7 0 0 0 BIRMINGHAM RYANAIR SA 137 1 0 95 4 1 0 0 0 2 97 2 152 BIRMINGHAM RYANAIR SD 138 0 1 83 11 4 2 0 0 9 84 8 152 EDINBURGH RYANAIR SA 138 0 0 87 9 3 1 0 0 6 86 7 167 EDINBURGH RYANAIR SD 138 0 0 73 21 5 1 0 0 11 69 13 167 MANCHESTER RYANAIR SA 283 0 0 90 6 2 2 0 0 5 92 4 195 MANCHESTER RYANAIR SD 283 0 0 82 10 4 4 0 0 11 79 9 195 STANSTED RYANAIR SA 462 0 1 79 13 6 2 0 1 11 89 8 407 STANSTED RYANAIR SD 463 0 0 81 11 6 2 0 0 10 79 10 407 GATWICK SMALL PLANET AIRLINES CA 7 0 0 14 57 14 0 0 14 84 0 0 0 GATWICK SMALL PLANET AIRLINES CD 6 0 0 67 17 0 0 0 17 80 0 0 0 BIRMINGHAM THOMAS COOK AIRLINES LTD CA 16 1 0 75 19 0 6 0 0 15 100 1 19 BIRMINGHAM THOMAS COOK AIRLINES LTD CD 17 1 0 100 0 0 0 0 0 1 100 1 18

223 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: F

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED Early 16 to 31 to 1h 1m 3h 1m More Average % Average No REPORTING CHARTER/ ARR/ to 15 30 60 mins to 3 to 6 than 6 delay Early Delay matched Actual Plan (8) mins ORIGIN / DESTINATION AIRPORT AIRLINE SCHED DEP (7) mins hours hours hours (mins) to 15 (mins) records FARO GATWICK THOMAS COOK AIRLINES LTD CA 47 1 0 55 19 9 13 2 2 37 87 11 46 GATWICK THOMAS COOK AIRLINES LTD CD 51 0 0 73 10 6 12 0 0 19 78 30 45 GLASGOW THOMAS COOK AIRLINES LTD CA 21 0 0 62 14 19 5 0 0 17 88 19 26 GLASGOW THOMAS COOK AIRLINES LTD CD 20 0 0 70 0 15 15 0 0 22 85 13 26 MANCHESTER THOMAS COOK AIRLINES LTD CA 44 0 0 64 11 14 9 2 0 24 84 16 51 MANCHESTER THOMAS COOK AIRLINES LTD CD 44 0 0 77 9 0 11 2 0 22 80 9 51 NEWCASTLE THOMAS COOK AIRLINES LTD CA 18 0 0 72 11 0 17 0 0 23 100 1 23 NEWCASTLE THOMAS COOK AIRLINES LTD CD 17 0 0 53 6 24 18 0 0 40 87 7 23 BIRMINGHAM THOMSON AIRWAYS LTD CA 51 0 0 84 10 2 4 0 0 10 95 4 58 BIRMINGHAM THOMSON AIRWAYS LTD CD 50 0 0 92 8 0 0 0 0 5 97 4 58 GATWICK THOMSON AIRWAYS LTD CA 78 0 0 76 19 4 1 0 0 9 82 12 78 GATWICK THOMSON AIRWAYS LTD CD 77 0 0 87 9 3 1 0 0 7 88 10 77 GLASGOW THOMSON AIRWAYS LTD CA 30 0 0 87 10 0 3 0 0 8 80 38 30 GLASGOW THOMSON AIRWAYS LTD CD 30 0 0 97 3 0 0 0 0 2 94 8 31 LUTON THOMSON AIRWAYS LTD CA 51 0 0 98 2 0 0 0 0 1 83 10 52 LUTON THOMSON AIRWAYS LTD CD 51 0 0 96 0 4 0 0 0 4 90 9 52 MANCHESTER THOMSON AIRWAYS LTD CA 78 0 0 87 4 3 4 3 0 12 82 16 62 MANCHESTER THOMSON AIRWAYS LTD CD 78 0 0 87 4 3 4 3 0 14 85 14 61 NEWCASTLE THOMSON AIRWAYS LTD CA 30 0 0 100 0 0 0 0 0 2 93 5 28 NEWCASTLE THOMSON AIRWAYS LTD CD 30 0 0 53 47 0 0 0 0 13 86 11 29 STANSTED THOMSON AIRWAYS LTD CA 31 0 0 77 13 3 6 0 0 12 72 12 29 STANSTED THOMSON AIRWAYS LTD CD 31 0 0 100 0 0 0 0 0 1 93 4 29 TOTAL FARO 11801 25 12 79 11 6 4 1 0 13 82 11 11

FEZ STANSTED RYANAIR SA 76 0 0 68 22 8 1 0 0 14 82 11 136 STANSTED RYANAIR SD 76 0 1 84 12 3 1 0 0 9 88 7 136 TOTAL FEZ 152 0 1 76 17 5 1 0 0 12 85 9 9

FIGARI STANSTED TITAN AIRWAYS LTD CA 19 0 0 63 16 16 5 0 0 23 0 0 0

224 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: F

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

FILTON MANCHESTER BMI REGIONAL CA 2 0 01000 0000600 0 MANCHESTER BMI REGIONAL CD 3 0 0 33 0 33 33 0 0 47 0 35 1 TOTAL FILTON 5 0 0 60 0 20 20 0 0 31 0 35 35

FLORENCE LONDON CITY CITY JET SA 294 0 0 71 13 10 6 0 0 16 79 13 294 LONDON CITY CITY JET SD 305 0 0 77 12 7 4 0 0 13 86 11 302 GATWICK MERIDIANA AIR SA 557 3 1 88 7 4 1 1 0 8 82 12 653 GATWICK MERIDIANA AIR SD 558 0 2 85 7 6 2 0 0 8 78 14 651 TOTAL FLORENCE 1714 5 4 82 9 6 3 0 0 10 80 13 13

FORLI

FORT LAUDERDALE

FRANKFURT MAIN LONDON CITY BA CITYFLYER LTD SA 935 1 0 88 5 5 2 0 0 6 86 8 748 LONDON CITY BA CITYFLYER LTD SD 944 0 0 84 6 6 3 0 0 8 76 12 751 HEATHROW BRITISH AIRWAYS PLC SA 2394 0 3 68 16 10 5 0 0 16 72 14 2409 HEATHROW BRITISH AIRWAYS PLC SD 2395 0 0 80 9 7 4 0 0 10 78 11 2413 MANCHESTER CONDOR SD 2 0 0 50 0 50 0 0 0 22 50 70 2 BIRMINGHAM EUROWINGS LUFTVERKEHRS SA 558 0 0 87 8 3 1 0 0 6 0 0 0 BIRMINGHAM EUROWINGS LUFTVERKEHRS SD 562 0 0 78 13 7 2 0 0 11 0 0 0 GLASGOW FLYBE LTD SA 11 0 1 82 9 9 0 0 0 8 84 10 255 GLASGOW FLYBE LTD SD 11 0 1 91 0 9 0 0 0 4 91 7 254 BIRMINGHAM LUFTHANSA SA 812 0 1 88 9 3 1 0 0 6 79 11 1408 BIRMINGHAM LUFTHANSA SD 811 0 2 80 11 7 2 0 0 10 64 17 1408 EDINBURGH LUFTHANSA SA 566 0 0 78 16 5 1 0 0 10 77 12 579 EDINBURGH LUFTHANSA SD 566 0 0 71 18 8 3 0 0 13 63 17 579 GATWICK LUFTHANSA SA 594 1 0 69 20 9 2 0 0 14 79 12 125

225 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: F

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

FREETOWN HEATHROW BMI BRITISH MIDLAND SA 129 0 0 88 3 2 6 0 1 18 79 15 187 HEATHROW BMI BRITISH MIDLAND SD 129 0 0 33 33 15 16 2 2 50 49 26 184 TOTAL FREETOWN 258 3 0 60 18 9 11 1 1 34 64 20 20

FRIEDRICHSHAFEN GATWICK AER LINGUS CA 17 0 0 82 6 6 0 6 0 25 82 18 17 GATWICK AER LINGUS CD 17 0 0 94 0 0 0 6 0 16 83 27 18 GATWICK BRITISH AIRWAYS PLC CA 3 0 0 33 0 67 0 0 0 25 0 0 0 GATWICK BRITISH AIRWAYS PLC CD 3 0 0 67 33 0 0 0 0 8 0 0 0 GATWICK FLYBE LTD CA 15 0 0 80 7 0 13 0 0 18 50 13 2 GATWICK FLYBE LTD CD 14 0 0 86 0 7 7 0 0 10 67 12 3 BIRMINGHAM JET2.COM LTD CA 2 0 0 50 0 50 0 0 0 18 0 0 0 BIRMINGHAM JET2.COM LTD CD 2 0 01000 0000000 0 GATWICK MONARCH AIRLINES SA 12 0 0 83 0 17 0 0 0 8 0 0 0 GATWICK MONARCH AIRLINES CA 4 0 0 75 25 0 0 0 0 6 0 0 0 GATWICK MONARCH AIRLINES SD 12 0 0 83 8 8 0 0 0 6 0 0 0 GATWICK MONARCH AIRLINES CD 4 0 0 25 50 0 25 0 0 29 0 0 0 MANCHESTER MONARCH AIRLINES SA 4 0 0 100 0 0 0 0 0 3 0 0 0 MANCHESTER MONARCH AIRLINES SD 4 0 0 100 0 0 0 0 0 0 0 0 0 TOTAL FRIEDRICHSHAFEN 115 6 0 80 7 8 3 2 0 14 70 25 25

FUERTEVENTURA

226 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: F

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED Early 16 to 31 to 1h 1m 3h 1m More Average % Average No REPORTING CHARTER/ ARR/ to 15 30 60 mins to 3 to 6 than 6 delay Early Delay matched Actual Plan (8) mins ORIGIN / DESTINATION AIRPORT AIRLINE SCHED DEP (7) mins hours hours hours (mins) to 15 (mins) records FUERTEVENTURA GATWICK EASYJET AIRLINE COMPANY LTD SA 79 0 1 49 22 27 3 0 0 20 0 0 0 GATWICK EASYJET AIRLINE COMPANY LTD SD 80 0 0 81 16 1 1 0 0 9 0 0 0 STANSTED EASYJET AIRLINE COMPANY LTD SA 24 1 0 96 4 0 0 0 0 4 80 8 105 STANSTED EASYJET AIRLINE COMPANY LTD SD 24 0 0 96 4 0 0 0 0 1 83 9 105 BIRMINGHAM MONARCH AIRLINES SA 69 0 0 80 9 7 4 0 0 10 87 8 78 BIRMINGHAM MONARCH AIRLINES SD 69 0 0 67 17 7 7 1 0 20 72 14 78 MANCHESTER MONARCH AIRLINES SA 86 2 2 50 22 17 10 0 0 25 66 17 97 MANCHESTER MONARCH AIRLINES SD 87 0 0 54 17 18 10 0 0 22 73 13 99 BIRMINGHAM RYANAIR SA 98 2 1 89 5 4 2 0 0 6 85 8 80 BIRMINGHAM RYANAIR SD 99 0 0 94 3 2 1 0 0 6 93 4 80 EDINBURGH RYANAIR SA 44 0 0 86 7 2 5 0 0 8 90 5 97 EDINBURGH RYANAIR SD 44 0 0 95 2 0 2 0 0 6 91 5 97 LUTON RYANAIR SA 92 0 0 84 8 5 2 1 0 11 92 4 104 LUTON RYANAIR SD 92 0 0 82 12 3 3 0 0 9 85 8 104 STANSTED RYANAIR SA 144 0 1 89 6 3 0 2 0 9 85 6 153 STANSTED RYANAIR SD 145 0 2 86 8 5 0 1 0 12 92 6 153 BIRMINGHAM THOMAS COOK AIRLINES LTD CA 78 0 0 86 8 3 4 0 0 8 85 11 79 BIRMINGHAM THOMAS COOK AIRLINES LTD CD 79 0 0 78 10 6 5 0 0 12 81 11 79 GATWICK THOMAS COOK AIRLINES LTD CA 106 1 0 80 8 6 4 2 0 16 83 14 157 GATWICK THOMAS COOK AIRLINES LTD CD 107 0 0 73 13 7 5 2 0 20 75 14 156 GLASGOW THOMAS COOK AIRLINES LTD CA 75 1 0 61 15 9 13 1 0 25 67 18 81 GLASGOW THOMAS COOK AIRLINES LTD CD 77 0 0 69 13 8 9 1 0 22 66 18 85 MANCHESTER THOMAS COOK AIRLINES LTD CA 135 1 0 76 8 7 7 2 0 17 83 12 178 MANCHESTER THOMAS COOK AIRLINES LTD CD 136 0 0 72 8 10 9 1 0 21 79 15 178 NEWCASTLE THOMAS COOK AIRLINES LTD CA 75 0 0 92 3 4 0 0 1 22 90 26 86 NEWCASTLE THOMAS COOK AIRLINES LTD CD 74 0 0 85 8 5 1 0 0 7 80 13 87 STANSTED THOMAS COOK AIRLINES LTD CA 39 1 0 79 5 5 10 0 0 15 85 7 41 STANSTED THOMAS COOK AIRLINES LTD CD 39 0 0 85 3 3 10 0 0 16 93 7 42 BIRMINGHAM THOMSON AIRWAYS LTD CD 2 0 0 100 0 0 0 0 0 0 93 6 40 GATWICK THOMSON AIRWAYS LTD CA 104 0 0 76 13 5 6 0 0 14 83 8 103

227 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: F

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

FUNCHAL GATWICK AIR PORTUGAL SA 214 0 0 85 7 6 2 0 0 8 93 4 302 GATWICK AIR PORTUGAL SD 214 0 0 83 7 4 5 0 0 13 70 15 302 HEATHROW AIR PORTUGAL SA 145 0 0 86 8 4 2 0 0 8 90 7 59 HEATHROW AIR PORTUGAL SD 143 0 1 97 3 0 0 0 0 2 95 3 59 GATWICK EASYJET AIRLINE COMPANY LTD SA 206 0 1 79 11 4 3 2 0 17 85 8 233 GATWICK EASYJET AIRLINE COMPANY LTD SD 205 0 3 82 11 4 2 0 0 11 79 10 233 MANCHESTER JET2.COM LTD SA 66 0 0 82 12 0 3 2 2 17 74 31 78 MANCHESTER JET2.COM LTD SD 66 0 0 64 23 6 5 2 2 23 78 30 78 BIRMINGHAM MONARCH AIRLINES SA 21 0 0 81 19 0 0 0 0 7 0 0 0 BIRMINGHAM MONARCH AIRLINES SD 21 0 0 76 19 5 0 0 0 10 0 0 0 GATWICK MONARCH AIRLINES SA 27 0 0 56 15 26 0 4 0 27 0 0 0 GATWICK MONARCH AIRLINES CA 9 0 0 56 0 44 0 0 0 22 0 0 0 GATWICK MONARCH AIRLINES CD 9 0 0 78 22 0 0 0 0 8 0 0 0 GATWICK MONARCH AIRLINES SD 27 0 0 78 11 11 0 0 0 9 0 0 0 GLASGOW THOMAS COOK AIRLINES LTD CA 26 0 0 85 12 0 4 0 0 9 77 20 26 GLASGOW THOMAS COOK AIRLINES LTD CD 26 0 0 77 15 4 4 0 0 11 74 25 27 MANCHESTER THOMAS COOK AIRLINES LTD CA 26 1 0 96 0 0 4 0 0 6 85 15 52 MANCHESTER THOMAS COOK AIRLINES LTD CD 27 0 0 74 15 7 4 0 0 13 81 17 52 BIRMINGHAM THOMSON AIRWAYS LTD CA 53 0 0 92 2 6 0 0 0 4 96 4 50 228 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: F

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

229 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: G

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

GANDER

GASSIM

GATWICK MANCHESTER AIR TRANSAT SA 2 2 0 50 50 0 0 0 0 10 0 0 0 MANCHESTER BA CITYFLYER LTD CA 3 0 0 0 33 33 33 0 0 55 0 0 0 MANCHESTER BA CITYFLYER LTD CD 3 0 0 0 33 0 67 0 0 70 0 0 0 EDINBURGH BRITISH AIRWAYS PLC SA 1425 0 2 72 15 9 4 0 0 14 76 12 1439 EDINBURGH BRITISH AIRWAYS PLC SD 1424 0 1 77 12 7 3 0 0 11 81 11 1431 GLASGOW BRITISH AIRWAYS PLC SA 1393 0 5 73 13 9 5 0 0 14 80 10 1399 GLASGOW BRITISH AIRWAYS PLC SD 1390 0 7 79 11 6 4 0 0 11 81 10 1399 MANCHESTER BRITISH AIRWAYS PLC SA 1144 0 4 78 13 7 2 0 0 11 74 12 1427 MANCHESTER BRITISH AIRWAYS PLC SD 1145 0 4 84 7 6 2 0 0 9 81 8 1426 MANCHESTER EASTERN AIRWAYS CD 4 0 0 100 0 0 0 0 0 2 100 2 5 BIRMINGHAM EASYJET AIRLINE COMPANY LTD SD 4 1 2 0 0 0 100 0 0 107 0 0 0 EDINBURGH EASYJET AIRLINE COMPANY LTD SA 1329 1 1 80 10 7 3 1 0 11 74 12 1282 EDINBURGH EASYJET AIRLINE COMPANY LTD SD 1330 0 1 79 9 7 4 1 0 12 74 14 1283 GLASGOW EASYJET AIRLINE COMPANY LTD SA 1196 2 3 84 7 5 3 1 0 10 85 8 1038 GLASGOW EASYJET AIRLINE COMPANY LTD SD 1197 0 3 77 13 7 3 1 0 13 76 13 1038 STANSTED EASYJET AIRLINE COMPANY LTD SD 7 5 0 14 29 43 14 0 0 34 0 29 2 NEWCASTLE FLYBE LTD SA 942 1 12 82 7 5 5 1 0 12 88 7 1046 NEWCASTLE FLYBE LTD SD 948 0 7 83 8 5 4 0 0 11 89 7 1048 MANCHESTER MONARCH AIRLINES SA 2 0 0 0 0 50 50 0 0 58 0 0 0 TOTAL GATWICK 14905 53 55 79 11 7 4 0 0 12 80 11 11

GAZIANTEP

GDANSK BIRMINGHAM RYANAIR SA 88 0 1 90 10 0 0 0 0 3 93 9 105 BIRMINGHAM RYANAIR SD 89 0 0 97 3 0 0 0 0 4 92 5 106 EDINBURGH RYANAIR SA 104 0 1 78 19 1 1 0 1 13 85 13 130 EDINBURGH RYANAIR SD 105 0 0 87 10 2 1 0 0 8 77 13 137

230 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: G

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

GENEVA GATWICK AER LINGUS CA 16 0 0 75 6 6 13 0 0 14 50 10 2 GATWICK AER LINGUS CD 16 0 0 81 6 0 13 0 0 10 100 1 3 LONDON CITY BA CITYFLYER LTD SA 89 0 0 85 8 2 4 0 0 8 86 7 94 LONDON CITY BA CITYFLYER LTD SD 89 0 0 84 9 3 3 0 0 9 79 10 94 HEATHROW BMI BRITISH MIDLAND CA 15 0 0 47 27 13 13 0 0 27 47 21 19 HEATHROW BMI BRITISH MIDLAND CD 14 0 0 100 0 0 0 0 0 3 79 8 19 BIRMINGHAM BMIBABY LTD SA 43 0 0 79 14 5 2 0 0 9 92 4 51 BIRMINGHAM BMIBABY LTD SD 43 0 0 79 16 2 2 0 0 10 80 8 51 GATWICK BRITISH AIRWAYS PLC SA 257 0 0 62 22 12 3 0 0 18 71 12 285 GATWICK BRITISH AIRWAYS PLC SD 258 0 0 81 10 6 3 0 0 11 86 6 287 HEATHROW BRITISH AIRWAYS PLC SA 2959 0 2 73 13 9 5 0 0 14 78 11 2877 HEATHROW BRITISH AIRWAYS PLC SD 2964 0 0 83 9 5 3 0 0 9 84 8 2879 BIRMINGHAM EASYJET AIRLINE COMPANY LTD SA 94 0 1 81 13 5 1 0 0 8 71 14 119 BIRMINGHAM EASYJET AIRLINE COMPANY LTD SD 95 0 0 69 17 9 2 2 0 19 51 23 119 EDINBURGH EASYJET AIRLINE COMPANY LTD SA 449 0 0 75 14 6 3 1 0 14 77 14 367 EDINBURGH EASYJET AIRLINE COMPANY LTD SD 449 0 0 85 8 4 2 1 0 10 80 11 368 GATWICK EASYJET AIRLINE COMPANY LTD SA 932 1 0 71 16 8 5 0 0 15 70 16 872 GATWICK EASYJET AIRLINE COMPANY LTD SD 933 0 0 82 9 6 2 0 0 9 80 10 872 GLASGOW EASYJET AIRLINE COMPANY LTD SA 54 1 0 78 17 6 0 0 0 8 84 7 68 GLASGOW EASYJET AIRLINE COMPANY LTD SD 54 0 0 98 2 0 0 0 0 3 87 6 68 LUTON EASYJET AIRLINE COMPANY LTD SA 1032 0 0 79 10 6 5 0 0 13 78 11 1083 LUTON EASYJET AIRLINE COMPANY LTD SD 1034 1 0 83 8 4 3 0 0 10 82 11 1084 231 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: G

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED Early 16 to 31 to 1h 1m 3h 1m More Average % Average No REPORTING CHARTER/ ARR/ to 15 30 60 mins to 3 to 6 than 6 delay Early Delay matched Actual Plan (8) mins ORIGIN / DESTINATION AIRPORT AIRLINE SCHED DEP (7) mins hours hours hours (mins) to 15 (mins) records GENEVA MANCHESTER EASYJET AIRLINE COMPANY LTD SA 399 1 4 79 10 8 2 1 0 13 78 11 391 MANCHESTER EASYJET AIRLINE COMPANY LTD SD 399 0 4 80 10 6 3 1 0 12 73 11 392 NEWCASTLE EASYJET AIRLINE COMPANY LTD SA 121 0 0 86 6 5 2 0 1 10 80 12 146 NEWCASTLE EASYJET AIRLINE COMPANY LTD SD 121 0 0 84 10 3 2 1 0 9 82 9 146 STANSTED EASYJET AIRLINE COMPANY LTD SA 277 2 0 77 12 7 4 1 0 13 71 14 302 STANSTED EASYJET AIRLINE COMPANY LTD SD 277 0 0 91 5 1 3 0 0 7 89 6 303 BIRMINGHAM EASYJET SWITZERLAND SA 56 0 0 91 5 4 0 0 0 4 79 10 57 BIRMINGHAM EASYJET SWITZERLAND SD 56 0 0 80 11 7 2 0 0 8 82 9 57 EDINBURGH EASYJET SWITZERLAND SA 18 0 0 83 11 0 6 0 0 15 78 11 65 EDINBURGH EASYJET SWITZERLAND SD 18 0 0 78 17 0 6 0 0 17 65 17 65 GATWICK EASYJET SWITZERLAND SA 1164 0 0 77 12 7 2 2 0 16 73 21 1133 GATWICK EASYJET SWITZERLAND SD 1164 0 1 73 14 9 4 0 0 14 75 12 1134 BIRMINGHAM FLYBE LTD CA 17 0 0 76 6 12 6 0 0 14 68 24 19 BIRMINGHAM FLYBE LTD CD 18 0 0 67 28 0 6 0 0 19 68 22 19 GATWICK FLYBE LTD CA 36 0 0 56 33 3 8 0 0 20 59 15 49 GATWICK FLYBE LTD CD 36 0 0 56 19 19 6 0 0 23 64 13 50 MANCHESTER FLYBE LTD CA 15 0 0 27 40 20 13 0 0 29 50 43 4 MANCHESTER FLYBE LTD CD 16 0 0 63 31 6 0 0 0 14 75 18 4 EDINBURGH JET2.COM LTD CA 17 0 0 59 18 24 0 0 0 18 61 22 18 EDINBURGH JET2.COM LTD CD 16 0 0 69 25 6 0 0 0 10 58 17 19 GLASGOW JET2.COM LTD SA 30 0 0 37 27 20 10 3 3 50 25 21 4 GLASGOW JET2.COM LTD SD 30 0 0 97 0 0 3 0 0 7 100 4 4 MANCHESTER JET2.COM LTD SA 39 0 0 49 26 15 5 5 0 31 43 23 42 MANCHESTER JET2.COM LTD SD 39 0 0 59 28 8 3 3 0 24 43 26 42 BIRMINGHAM MONARCH AIRLINES CA 15 0 0 47 33 7 13 0 0 22 57 21 14 BIRMINGHAM MONARCH AIRLINES CD 16 0 0 75 19 0 6 0 0 13 93 4 14 GATWICK MONARCH AIRLINES CA 79 0 0 38 24 20 14 3 1 40 40 47 95 GATWICK MONARCH AIRLINES CD 79 0 0 75 10 5 9 0 1 23 74 25 96 MANCHESTER MONARCH AIRLINES CA 18 0 0 11 44 28 17 0 0 35 10 52 20 MANCHESTER MONARCH AIRLINES CD 17 0 0 88 6 6 0 0 0 9 63 22 19

232 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: G

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED Early 16 to 31 to 1h 1m 3h 1m More Average % Average No REPORTING CHARTER/ ARR/ to 15 30 60 mins to 3 to 6 than 6 delay Early Delay matched Actual Plan (8) mins ORIGIN / DESTINATION AIRPORT AIRLINE SCHED DEP (7) mins hours hours hours (mins) to 15 (mins) records GENEVA STANSTED MONARCH AIRLINES CA 14 0 0 50 21 21 7 0 0 24 43 23 14 STANSTED MONARCH AIRLINES CD 14 0 0 64 29 0 7 0 0 15 64 17 14 GATWICK SMALL PLANET AIRLINES CA 6 0 0 33 17 33 0 0 17 93 0 0 0 GATWICK SMALL PLANET AIRLINES CD 6 0 0 50 17 17 0 0 17 91 0 0 0 HEATHROW SWISS AIRLINES SA 2080 0 2 79 10 6 5 0 0 12 79 10 2173 HEATHROW SWISS AIRLINES SD 2074 0 2 84 7 5 4 0 0 9 82 9 2173 LONDON CITY SWISS AIRLINES SA 1422 0 5 89 5 4 3 0 0 6 91 6 1359 LONDON CITY SWISS AIRLINES SD 1405 0 5 85 7 5 3 0 0 8 90 6 1347 GATWICK THOMAS COOK AIRLINES LTD SA 16 0 0 56 6 31 6 0 0 24 50 118 2 GATWICK THOMAS COOK AIRLINES LTD SD 16 0 0 81 19 0 0 0 0 5 50 22 2 MANCHESTER THOMAS COOK AIRLINES LTD SA 13 0 0 69 8 8 8 8 0 34 0 0 0 MANCHESTER THOMAS COOK AIRLINES LTD SD 13 0 0 62 15 15 0 8 0 29 0 0 0 BIRMINGHAM THOMSON AIRWAYS LTD CA 17 0 0 65 0 6 29 0 0 35 69 20 16 BIRMINGHAM THOMSON AIRWAYS LTD CD 16 0 0 81 6 0 13 0 0 16 69 13 16 EDINBURGH THOMSON AIRWAYS LTD CA 15 0 0 80 7 7 0 7 0 23 94 4 16 EDINBURGH THOMSON AIRWAYS LTD CD 15 0 0 87 0 7 0 7 0 26 87 28 15 GATWICK THOMSON AIRWAYS LTD CA 61 0 0 70 16 5 7 2 0 17 74 18 86 GATWICK THOMSON AIRWAYS LTD CD 59 0 0 63 19 8 10 0 0 19 71 18 85 GLASGOW THOMSON AIRWAYS LTD CA 14 0 0 79 7 0 7 7 0 31 59 73 17 GLASGOW THOMSON AIRWAYS LTD CD 13 0 0 92 0 0 0 8 0 22 71 55 17 MANCHESTER THOMSON AIRWAYS LTD CA 17 0 0 88 6 6 0 0 0 8 71 35 31 MANCHESTER THOMSON AIRWAYS LTD CD 16 0 0 88 13 0 0 0 0 7 61 39 31 NEWCASTLE THOMSON AIRWAYS LTD CA 13 0 0 69 23 0 8 0 0 18 87 15 15 NEWCASTLE THOMSON AIRWAYS LTD CD 12 0 0 83 17 0 0 0 0 9 100 1 15 TOTAL GENEVA 23847 88 29 79 10 6 4 0 0 12 79 11 11

GENOA GATWICK BRITISH AIRWAYS PLC SA 359 0 0 61 21 11 6 1 0 19 75 14 361 GATWICK BRITISH AIRWAYS PLC SD 361 0 0 78 11 6 4 0 0 13 74 14 363 STANSTED RYANAIR SA 276 0 0 75 17 6 2 0 0 13 75 14 283 STANSTED RYANAIR SD 277 0 0 80 13 6 0 0 0 9 82 8 280 233 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: G

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

GIBRALTAR HEATHROW BRITISH AIRWAYS PLC SA 381 0 0 79 10 5 3 3 0 17 75 20 356 HEATHROW BRITISH AIRWAYS PLC SD 381 0 0 86 8 4 2 0 0 7 91 4 362 GATWICK EASYJET AIRLINE COMPANY LTD SA 436 0 0 85 5 5 3 2 0 15 80 17 360 GATWICK EASYJET AIRLINE COMPANY LTD SD 440 1 0 89 5 3 2 0 0 7 87 8 364 LUTON MONARCH AIRLINES SA 231 0 2 52 21 14 10 2 0 31 55 27 379 LUTON MONARCH AIRLINES SD 236 0 0 71 17 7 4 1 0 17 72 17 381 MANCHESTER MONARCH AIRLINES SA 131 0 0 37 28 20 11 2 2 41 46 34 199 MANCHESTER MONARCH AIRLINES SD 130 0 0 68 12 7 12 2 0 25 84 9 199 TOTAL GIBRALTAR 2366 7 3 77 11 7 4 1 0 17 75 17 17

GIRONA BIRMINGHAM RYANAIR SA 149 1 1 89 5 3 2 1 0 7 92 4 146 BIRMINGHAM RYANAIR SD 149 0 1 77 16 3 2 1 0 13 92 9 146 LUTON RYANAIR SA 234 0 1 82 11 5 2 0 0 9 80 8 164 LUTON RYANAIR SD 234 0 1 80 12 6 1 1 0 12 84 7 164 MANCHESTER RYANAIR SA 316 0 1 84 6 6 4 0 0 10 90 5 41 MANCHESTER RYANAIR SD 316 0 1 82 8 5 5 0 0 12 93 5 41 NEWCASTLE RYANAIR SA 97 0 0 95 2 1 2 0 0 4 82 7 91 NEWCASTLE RYANAIR SD 97 0 0 80 15 2 1 1 0 13 77 12 91 STANSTED RYANAIR SA 227 0 0 72 15 8 4 1 0 18 68 14 577 STANSTED RYANAIR SD 228 0 0 91 6 3 0 0 0 7 88 7 577 BIRMINGHAM THOMSON AIRWAYS LTD CA 17 0 0 88 6 6 0 0 0 3 90 4 20 BIRMINGHAM THOMSON AIRWAYS LTD CD 17 0 0 82 0 18 0 0 0 9 90 3 20 GATWICK THOMSON AIRWAYS LTD CA 42 0 0 100 0 0 0 0 0 1 90 4 41 GATWICK THOMSON AIRWAYS LTD CD 41 0 0 80 20 0 0 0 0 6 83 9 40 MANCHESTER THOMSON AIRWAYS LTD CA 41 1 0 83 5 5 5 0 2 23 83 31 41 MANCHESTER THOMSON AIRWAYS LTD CD 41 0 0 83 2 2 10 0 2 25 88 32 40 TOTAL GIRONA 2246 5 6 83 9 4 3 0 0 11 83 9 9

234 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: G

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

GLASGOW MANCHESTER AIR TRANSAT SA 2 0 0 100 0 0 0 0 0 0 0 0 0 LONDON CITY BA CITYFLYER LTD SA 1349 1 0 92 3 2 1 0 0 5 92 6 1171 LONDON CITY BA CITYFLYER LTD SD 1355 1 0 89 5 3 2 0 0 6 88 7 1196 GATWICK BRITISH AIRWAYS PLC SA 1390 1 4 78 10 7 5 0 0 12 79 11 1399 GATWICK BRITISH AIRWAYS PLC SD 1394 0 1 75 12 9 4 0 0 12 83 8 1399 HEATHROW BRITISH AIRWAYS PLC SA 3257 0 3 75 11 9 6 0 0 14 78 11 2727 HEATHROW BRITISH AIRWAYS PLC SD 3261 0 0 81 8 7 4 0 0 11 84 8 2729 GATWICK EASYJET AIRLINE COMPANY LTD SA 1197 3 4 76 13 7 4 1 0 13 76 13 1039 GATWICK EASYJET AIRLINE COMPANY LTD SD 1196 0 3 80 10 7 3 1 0 11 83 10 1038 LUTON EASYJET AIRLINE COMPANY LTD SA 1118 2 1 88 6 3 2 1 0 8 86 9 1143 LUTON EASYJET AIRLINE COMPANY LTD SD 1120 0 0 89 6 3 2 0 0 7 85 8 1144 STANSTED EASYJET AIRLINE COMPANY LTD SA 1292 2 2 92 5 2 1 0 0 5 90 6 1405 STANSTED EASYJET AIRLINE COMPANY LTD SD 1293 0 1 93 3 2 1 0 0 4 91 5 1405 BIRMINGHAM FLYBE LTD SA 1879 4 25 92 3 2 3 0 0 6 89 7 1881 BIRMINGHAM FLYBE LTD SD 1876 4 27 85 8 4 3 0 0 9 85 10 1887 MANCHESTER FLYBE LTD SA 711 0 5 86 6 5 3 0 0 8 88 8 712 MANCHESTER FLYBE LTD SD 709 0 6 82 6 5 6 0 0 11 82 12 716 NEWCASTLE JET2.COM LTD SA 5 0 01000 0000300 0 NEWCASTLE JET2.COM LTD SD 3 0 0 33 33 33 0 0 0 20 0 0 0 GATWICK THOMAS COOK AIRLINES LTD CA 3 6 0 67 0 0 33 0 0 35 67 52 3 MANCHESTER THOMSON AIRWAYS LTD CA 2 2 0 0 50 0 50 0 0 52 50 13 2 TOTAL GLASGOW 24427 50 83 84 8 5 3 0 0 9 85 9 9

GOA GATWICK MONARCH AIRLINES CA 31 0 0 19 10 42 26 3 0 55 31 46 45 GATWICK MONARCH AIRLINES CD 31 0 0 61 19 3 13 3 0 29 70 21 46 MANCHESTER MONARCH AIRLINES CA 22 0 0 50 9 23 18 0 0 30 33 41 27 MANCHESTER MONARCH AIRLINES CD 23 0 0 57 22 17 4 0 0 19 56 23 25 GATWICK THOMAS COOK AIRLINES LTD CA 19 0 0 42 11 11 26 11 0 59 65 19 26

235 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: G

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

GOOSE BAY

GOTEBORG MANCHESTER AIR MEDITERRANEE CA 11 1 0 0 0 9 73 18 0 110 0 0 0 MANCHESTER AIR MEDITERRANEE CD 17 1 0 35 35 18 12 0 0 31 0 0 0 HEATHROW BRITISH AIRWAYS PLC SA 727 0 0 81 9 7 3 0 0 10 85 8 712 HEATHROW BRITISH AIRWAYS PLC SD 727 0 0 87 7 3 2 0 0 6 88 6 713 BIRMINGHAM CITY AIRLINE SA 92 0 0 95 4 1 0 0 0 3 89 9 279 BIRMINGHAM CITY AIRLINE SD 92 0 0 92 4 3 0 0 0 3 89 8 278 MANCHESTER CITY AIRLINE SA 205 0 1 71 18 7 5 0 0 16 75 12 508 MANCHESTER CITY AIRLINE SD 205 0 0 87 6 2 5 0 0 9 90 7 505 GATWICK EASYJET AIRLINE COMPANY LTD SA 8 0 0 63 25 0 13 0 0 16 82 8 360 GATWICK EASYJET AIRLINE COMPANY LTD SD 8 0 0 75 13 13 0 0 0 9 78 9 360 MANCHESTER EASYJET AIRLINE COMPANY LTD SA 4 0 0 100 0 0 0 0 0 7 81 15 149 MANCHESTER EASYJET AIRLINE COMPANY LTD SD 4 0 0 100 0 0 0 0 0 6 89 12 149 MANCHESTER HERMES AIRLINES CA 13 0 0 0 0 0 85 8 8 141 0 0 0 MANCHESTER HERMES AIRLINES CD 13 0 0 23 31 31 15 0 0 39 0 0 0 BIRMINGHAM LUXAIR CA 3 0 01000 0000000 0 BIRMINGHAM LUXAIR CD 3 0 01000 0000400 0 GATWICK NORWEGIAN AIR SHUTTLE SA 217 0 0 90 5 3 2 0 0 5 0 0 0 GATWICK NORWEGIAN AIR SHUTTLE SD 217 0 0 87 6 3 4 0 0 7 0 0 0 HEATHROW SAS SA 609 0 2 83 8 5 3 0 0 10 79 11 662

236 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: G

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

GOTEBORG (SAVE) EDINBURGH RYANAIR SA 133 0 0 95 3 0 2 0 0 3 96 2 153 EDINBURGH RYANAIR SD 133 0 0 95 3 2 1 0 0 4 96 5 156 STANSTED RYANAIR SA 725 0 2 82 9 6 2 1 0 10 90 6 721 STANSTED RYANAIR SD 726 0 1 82 12 5 1 0 0 9 94 5 724 TOTAL GOTEBORG (SAVE) 1717 1 3 84 9 5 2 0 0 8 92 5 5

GRAND CAYMAN HEATHROW BRITISH AIRWAYS PLC SA 208 0 1 75 11 8 5 0 1 19 80 23 208 HEATHROW BRITISH AIRWAYS PLC SD 207 0 0 76 10 6 6 1 0 20 74 18 208 TOTAL GRAND CAYMAN 415 0 1 75 10 7 6 0 1 19 77 20 20

GRAZ EDINBURGH NIKI SA 7 0 0 86 0 14 0 0 0 12 0 0 0 EDINBURGH NIKI SD 7 0 0 43 29 29 0 0 0 23 0 0 0 STANSTED RYANAIR SA 165 0 0 76 15 10 0 0 0 11 58 18 200 STANSTED RYANAIR SD 167 0 0 81 13 7 0 0 0 8 67 15 201 TOTAL GRAZ 351 2 0 78 13 9 0 0 0 10 62 16 16

GRENADA GATWICK BRITISH AIRWAYS PLC SA 109 0 0 84 8 3 3 1 1 20 88 6 103 GATWICK BRITISH AIRWAYS PLC SD 113 0 0 76 14 7 2 1 0 13 88 9 105 GATWICK MONARCH AIRLINES CA 20 0 0 30 30 25 10 5 0 38 42 21 52 GATWICK MONARCH AIRLINES CD 5 0 0 100 0 0 0 0 0 6 0 0 0 GATWICK VIRGIN ATLANTIC AIRWAYS LTD SA 64 0 0 48 17 20 14 0 0 26 54 25 54 GATWICK VIRGIN ATLANTIC AIRWAYS LTD SD 65 0 0 52 18 18 11 0 0 25 73 15 55 TOTAL GRENADA 376 0 0 68 14 11 6 1 0 21 74 13 13

GRENOBLE 237 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: G

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED Early 16 to 31 to 1h 1m 3h 1m More Average % Average No REPORTING CHARTER/ ARR/ to 15 30 60 mins to 3 to 6 than 6 delay Early Delay matched Actual Plan (8) mins ORIGIN / DESTINATION AIRPORT AIRLINE SCHED DEP (7) mins hours hours hours (mins) to 15 (mins) records GRENOBLE GATWICK AER LINGUS CA 18 0 0 39 11 22 22 6 0 46 50 17 4 GATWICK AER LINGUS CD 18 0 0 67 6 11 17 0 0 26 100 4 6 GATWICK BRITISH AIRWAYS PLC CA 3 0 0 100 0 0 0 0 0 0 0 0 0 GATWICK BRITISH AIRWAYS PLC CD 4 0 0 100 0 0 0 0 0 3 0 0 0 HEATHROW BRITISH AIRWAYS PLC CA 2 0 0 50 0 0 50 0 0 34 0 0 0 HEATHROW BRITISH AIRWAYS PLC CD 3 0 0 67 0 33 0 0 0 12 0 0 0 BIRMINGHAM EASYJET AIRLINE COMPANY LTD SA 34 0 0 79 9 12 0 0 0 9 82 10 39 BIRMINGHAM EASYJET AIRLINE COMPANY LTD SD 33 0 1 64 9 21 6 0 0 19 70 15 40 EDINBURGH EASYJET AIRLINE COMPANY LTD SA 36 0 0 89 0 6 6 0 0 7 100 6 4 EDINBURGH EASYJET AIRLINE COMPANY LTD SD 36 0 0 89 3 3 6 0 0 7 75 5 4 GATWICK EASYJET AIRLINE COMPANY LTD SA 127 0 0 81 6 6 5 2 0 13 83 12 167 GATWICK EASYJET AIRLINE COMPANY LTD SD 128 0 0 88 3 5 3 0 0 7 91 6 168 LUTON EASYJET AIRLINE COMPANY LTD SA 45 0 0 82 7 11 0 0 0 8 86 7 70 LUTON EASYJET AIRLINE COMPANY LTD SD 45 0 0 84 7 9 0 0 0 9 77 12 71 STANSTED EASYJET AIRLINE COMPANY LTD SA 30 0 0 83 10 3 3 0 0 8 93 9 55 STANSTED EASYJET AIRLINE COMPANY LTD SD 30 0 0 90 7 3 0 0 0 3 89 10 56 BIRMINGHAM FLYBE LTD CA 2 0 0 50 50 0 0 0 0 13 0 0 0 BIRMINGHAM FLYBE LTD CD 2 0 0 100 0 0 0 0 0 11 0 0 0 GATWICK FLYBE LTD CA 2 0 01000 0000300 0 GATWICK FLYBE LTD CD 2 0 01000 0000000 0 MANCHESTER FLYBE LTD CA 16 0 0 94 0 6 0 0 0 4 50 15 4 MANCHESTER FLYBE LTD CD 15 0 0 93 7 0 0 0 0 7 100 5 3 GATWICK JET2.COM LTD CA 4 0 0 0 0 50 50 0 0 53 100 0 1 GATWICK JET2.COM LTD CD 5 0 0 60 0 40 0 0 0 18 100 10 1 MANCHESTER JET2.COM LTD SA 5 0 0 40 0 40 20 0 0 40 0 0 0 MANCHESTER JET2.COM LTD CA 2 0 0 0 50 0 50 0 0 58 0 109 1 MANCHESTER JET2.COM LTD CD 2 0 01000 0000100 0 MANCHESTER JET2.COM LTD SD 5 0 0 40 40 0 20 0 0 27 0 0 0 BIRMINGHAM MONARCH AIRLINES SA 9 0 0 56 11 22 11 0 0 23 0 0 0 BIRMINGHAM MONARCH AIRLINES SD 9 0 0 100 0 0 0 0 0 3 0 0 0

238 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: G

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED Early 16 to 31 to 1h 1m 3h 1m More Average % Average No REPORTING CHARTER/ ARR/ to 15 30 60 mins to 3 to 6 than 6 delay Early Delay matched Actual Plan (8) mins ORIGIN / DESTINATION AIRPORT AIRLINE SCHED DEP (7) mins hours hours hours (mins) to 15 (mins) records GRENOBLE GATWICK MONARCH AIRLINES SA 7 0 7 43 29 14 14 0 0 35 0 0 0 GATWICK MONARCH AIRLINES CA 150 0 0 40 21 17 19 3 0 41 30 48 122 GATWICK MONARCH AIRLINES SD 8 0 1 100 0 0 0 0 0 1 0 0 0 GATWICK MONARCH AIRLINES CD 149 0 0 74 6 7 9 2 1 27 77 26 124 MANCHESTER MONARCH AIRLINES CA 51 0 0 27 20 29 24 0 0 39 46 37 54 MANCHESTER MONARCH AIRLINES SA 7 0 2 57 14 0 29 0 0 24 0 0 0 MANCHESTER MONARCH AIRLINES CD 51 0 0 73 14 6 8 0 0 16 84 19 55 MANCHESTER MONARCH AIRLINES SD 7 0 0 71 29 0 0 0 0 9 0 0 0 STANSTED RYANAIR SA 45 0 0 78 13 7 2 0 0 10 89 3 64 STANSTED RYANAIR SD 45 0 0 87 4 9 0 0 0 6 91 4 64 BIRMINGHAM THOMAS COOK AIRLINES LTD CA 7 0 0 86 0 0 14 0 0 16 88 3 8 BIRMINGHAM THOMAS COOK AIRLINES LTD CD 8 0 0 100 0 0 0 0 0 5 100 3 8 GATWICK THOMAS COOK AIRLINES LTD CA 33 0 0 67 6 12 15 0 0 24 66 18 29 GATWICK THOMAS COOK AIRLINES LTD CD 34 0 0 71 15 3 12 0 0 20 89 9 28 MANCHESTER THOMAS COOK AIRLINES LTD CA 16 0 0 81 0 6 6 6 0 35 74 15 19 MANCHESTER THOMAS COOK AIRLINES LTD CD 17 0 0 59 24 12 6 0 0 16 83 10 18 GATWICK THOMSON AIRWAYS LTD CA 38 0 0 89 5 3 3 0 0 6 92 4 64 GATWICK THOMSON AIRWAYS LTD CD 37 0 0 78 11 5 5 0 0 14 79 10 62 MANCHESTER THOMSON AIRWAYS LTD CA 16 0 0 75 13 6 6 0 0 11 77 26 31 MANCHESTER THOMSON AIRWAYS LTD CD 16 0 0 81 13 6 0 0 0 7 90 9 30 STANSTED THOMSON AIRWAYS LTD CA 16 0 0 88 0 0 13 0 0 11 100 0 14 STANSTED THOMSON AIRWAYS LTD CD 16 0 0 81 6 0 13 0 0 13 93 2 14 TOTAL GRENOBLE 1448 3 11 73 9 9 8 1 0 18 79 15 15

GROSETTO

GUADALAJARA

GUANGZHOU BAIYUN INTER HEATHROW CHINA SOUTHERN SA 114 0 2 47 18 26 9 0 0 24 0 0 0 HEATHROW CHINA SOUTHERN SD 114 0 1 97 2 1 0 0 0 1 0 0 0 TOTAL GUANGZHOU BAIYUN INTERNATIONAL 228 0 3 72 10 14 4 0 0 13 0 0 0

239 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: G

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

240 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: H

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

HALIFAX INT HEATHROW AIR CANADA SA 276 2 1 68 12 11 8 1 0 24 66 26 274 HEATHROW AIR CANADA SD 279 0 0 73 12 9 5 0 0 14 79 11 278 GATWICK AIR TRANSAT SA 18 0 0 78 0 11 11 0 0 19 100 0 3 GATWICK AIR TRANSAT SD 19 0 0 89 11 0 0 0 0 6 100 1 3 GATWICK MONARCH AIRLINES CA 2 0 0 100 0 0 0 0 0 2 0 0 0 GATWICK MONARCH AIRLINES CD 2 0 0 0 50 50 0 0 0 31 0 0 0 TOTAL HALIFAX INT 598 4 1 71 12 10 7 1 0 19 72 19 19

HAMBURG HEATHROW BRITISH AIRWAYS PLC SA 1706 0 1 81 10 6 3 0 0 10 88 7 1468 HEATHROW BRITISH AIRWAYS PLC SD 1708 0 1 85 7 5 2 0 0 8 88 6 1468 GATWICK EASYJET AIRLINE COMPANY LTD SA 587 0 3 76 13 8 3 0 0 11 71 12 564 GATWICK EASYJET AIRLINE COMPANY LTD SD 589 0 1 83 10 5 2 0 0 9 75 11 564 LUTON EASYJET AIRLINE COMPANY LTD SA 298 0 0 88 5 4 3 1 0 9 79 10 301 LUTON EASYJET AIRLINE COMPANY LTD SD 298 0 0 90 6 2 1 0 0 5 88 6 301 MANCHESTER EASYJET AIRLINE COMPANY LTD SA 282 0 0 80 10 4 5 1 0 12 79 11 299 MANCHESTER EASYJET AIRLINE COMPANY LTD SD 283 0 0 89 4 2 4 1 0 8 86 9 299 BIRMINGHAM FLYBE LTD SA 189 0 1 87 4 4 3 0 1 16 91 5 313 BIRMINGHAM FLYBE LTD SD 190 0 0 84 7 5 3 1 0 12 90 8 314 HEATHROW LUFTHANSA SA 1080 0 2 81 10 5 3 0 0 9 86 8 1180 HEATHROW LUFTHANSA SD 1078 0 3 83 7 5 4 0 0 9 87 7 1179 BIRMINGHAM LUFTHANSA CITY LINE SA 312 0 0 94 4 2 1 0 0 3 0 0 0

241 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: H

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

HANOI GATWICK VIETNAM AIRLINES SA 103 0 0 78 12 6 5 0 0 12 86 3 7 GATWICK VIETNAM AIRLINES SD 103 0 0 71 20 5 3 1 0 14 29 23 7 TOTAL HANOI 206 0 0 74 16 5 4 0 0 13 57 13 13

HANOVER BIRMINGHAM AIR BERLIN CA 100 0 0 89 4 4 3 0 0 6 92 7 100 BIRMINGHAM AIR BERLIN CD 100 0 0 75 13 6 6 0 0 13 77 12 100 HEATHROW BMI BRITISH MIDLAND SA 381 0 1 82 9 6 3 0 0 10 79 10 958 HEATHROW BMI BRITISH MIDLAND SD 381 0 0 91 4 3 2 0 0 5 85 8 956 HEATHROW BRITISH AIRWAYS PLC SA 615 0 1 80 10 6 4 0 0 11 0 0 0 HEATHROW BRITISH AIRWAYS PLC SD 621 0 0 86 7 4 2 0 0 7 0 0 0 BIRMINGHAM FLYBE LTD SA 513 1 4 87 4 5 4 1 0 9 87 9 520 BIRMINGHAM FLYBE LTD SD 518 0 2 64 17 13 7 0 0 19 72 15 524 MANCHESTER FLYBE LTD SA 337 0 0 91 3 2 3 0 0 6 81 10 339 MANCHESTER FLYBE LTD SD 338 0 0 84 10 3 3 0 0 10 74 13 341 STANSTED GERMANWINGS SA 622 0 0 82 9 4 3 1 0 11 85 7 631 STANSTED GERMANWINGS SD 621 0 1 78 12 6 3 1 0 12 85 8 631 TOTAL HANOVER 5150 7 9 82 9 5 3 0 0 10 83 9 9

HARARE

HASSI MESSAOUD GATWICK MONARCH AIRLINES CA 152 0 0 70 16 7 7 0 0 16 82 12 152 GATWICK MONARCH AIRLINES CD 154 0 0 92 3 4 2 0 0 6 95 2 152 TOTAL HASSI MESSAOUD 306 5 0 81 9 5 4 0 0 11 88 7 7

HAUGESUND STANSTED RYANAIR SA 157 0 0 87 8 3 2 0 0 8 85 7 155

242 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: H

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

HAVANA GATWICK CUBANA SA 16 1 1 69 13 13 6 0 0 16 82 11 51 GATWICK CUBANA SD 17 0 0 6 41 24 12 18 0 82 37 31 51 GATWICK VIRGIN ATLANTIC AIRWAYS LTD SA 121 1 5 65 15 5 13 1 1 34 51 33 111 GATWICK VIRGIN ATLANTIC AIRWAYS LTD SD 122 0 0 51 10 14 23 2 0 38 59 34 112 TOTAL HAVANA 278 2 6 55 14 10 17 3 0 38 54 33 33

HAWARDEN

HEATHROW EDINBURGH BMI BRITISH MIDLAND SA 1004 1 2 78 11 7 3 0 0 11 76 12 2314 EDINBURGH BMI BRITISH MIDLAND SD 1002 0 3 80 10 6 3 0 0 10 79 11 2285 MANCHESTER BMI BRITISH MIDLAND SA 927 1 9 76 13 7 4 0 0 11 75 13 1882 MANCHESTER BMI BRITISH MIDLAND SD 953 0 10 88 6 3 3 0 0 8 84 9 1895 MANCHESTER BMI REGIONAL CD 3 0 01000 0000500 0 NEWCASTLE BMI REGIONAL CD 2 0 01000 0000700 0 EDINBURGH BRITISH AIRWAYS PLC SA 4283 1 1 72 16 8 4 0 0 14 77 11 3153 EDINBURGH BRITISH AIRWAYS PLC SD 4278 0 2 77 11 8 4 0 0 12 83 9 3150 GLASGOW BRITISH AIRWAYS PLC SA 3260 3 0 74 13 8 5 0 0 14 77 12 2729 GLASGOW BRITISH AIRWAYS PLC SD 3255 2 4 79 8 8 5 0 0 12 83 10 2728 LUTON BRITISH AIRWAYS PLC SD 2 0 0 50 50 0 0 0 0 11 0 0 0 MANCHESTER BRITISH AIRWAYS PLC SA 3802 5 12 72 16 8 4 0 0 14 76 11 2766 MANCHESTER BRITISH AIRWAYS PLC SD 3824 0 9 84 7 6 4 0 0 10 88 6 2766 NEWCASTLE BRITISH AIRWAYS PLC SA 1986 2 2 77 12 6 4 0 0 12 84 8 2044 NEWCASTLE BRITISH AIRWAYS PLC SD 1987 2 2 75 13 7 5 0 0 14 84 8 2044 TOTAL HEATHROW 30582 34 57 77 12 7 4 0 0 12 80 10 10

HELSINGBORG-ANGELHOLM TOTAL HELSINGBORG-ANGELHOLM 2 0 01000 0000000 0

HELSINKI 243 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: H

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

HERAKLION BIRMINGHAM AEGEAN AIRLINES CA 2 0 0 100 0 0 0 0 0 7 0 0 0 GATWICK EASYJET AIRLINE COMPANY LTD SA 352 0 0 83 8 3 6 0 0 11 61 27 324 GATWICK EASYJET AIRLINE COMPANY LTD SD 353 0 0 83 8 4 5 0 0 12 64 23 327 LUTON EASYJET AIRLINE COMPANY LTD SA 56 0 0 79 7 0 14 0 0 18 0 0 0 LUTON EASYJET AIRLINE COMPANY LTD SD 56 0 0 79 9 4 7 2 0 18 0 0 0 MANCHESTER EASYJET AIRLINE COMPANY LTD SA 89 1 1 82 7 3 6 2 0 14 55 31 83 MANCHESTER EASYJET AIRLINE COMPANY LTD SD 90 0 0 87 4 1 7 1 0 13 67 22 85 GLASGOW JET2.COM LTD SA 23 0 0 70 17 9 0 4 0 23 0 0 0 GLASGOW JET2.COM LTD SD 23 0 0 91 0 4 0 0 4 20 0 0 0 MANCHESTER JET2.COM LTD SA 24 0 0 96 0 0 0 4 0 10 95 2 19 MANCHESTER JET2.COM LTD SD 24 0 0 96 0 4 0 0 0 5 68 11 19 NEWCASTLE JET2.COM LTD SA 24 0 0 92 4 0 4 0 0 4 86 7 22 NEWCASTLE JET2.COM LTD SD 24 0 0 92 0 4 4 0 0 7 57 17 23 GATWICK LIVINGSTON COMPAGNIA AEREA CA 5 0 0 80 0 0 20 0 0 22 0 0 0 GATWICK LIVINGSTON COMPAGNIA AEREA CD 4 0 0 50 25 0 25 0 0 43 0 0 0 BIRMINGHAM MONARCH AIRLINES SA 52 0 0 83 2 2 10 4 0 22 0 0 0 244 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: H

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED Early 16 to 31 to 1h 1m 3h 1m More Average % Average No REPORTING CHARTER/ ARR/ to 15 30 60 mins to 3 to 6 than 6 delay Early Delay matched Actual Plan (8) mins ORIGIN / DESTINATION AIRPORT AIRLINE SCHED DEP (7) mins hours hours hours (mins) to 15 (mins) records HERAKLION BIRMINGHAM MONARCH AIRLINES SD 52 0 0 75 10 2 6 8 0 30 0 0 0 GATWICK MONARCH AIRLINES SA 56 0 0 64 16 5 13 0 2 26 0 0 0 GATWICK MONARCH AIRLINES SD 57 0 0 67 16 5 11 0 2 26 0 0 0 MANCHESTER MONARCH AIRLINES CA 22 0 0 55 27 9 9 0 0 24 58 22 26 MANCHESTER MONARCH AIRLINES CD 22 0 0 64 27 5 5 0 0 16 77 16 26 GATWICK SMALL PLANET AIRLINES CA 19 0 0 68 5 11 5 11 0 40 0 0 0 GATWICK SMALL PLANET AIRLINES CD 18 0 0 56 6 11 17 11 0 57 0 0 0 BIRMINGHAM STRATEGIC AIRLINES C1300621588804100A 0 (LUXEMBOURG) BIRMINGHAM STRATEGIC AIRLINES CD 130 0858 0800900 0 (LUXEMBOURG) GATWICK STRATEGIC AIRLINES CA 260 01000 0000000 0 (LUXEMBOURG) GATWICK STRATEGIC AIRLINES CD 260 0928 0000300 0 (LUXEMBOURG) MANCHESTER STRATEGIC AIRLINES C2600774812001600A 0 (LUXEMBOURG) MANCHESTER STRATEGIC AIRLINES CD 26 0 0 65 8 12 12 0 4 40 0 0 0 (LUXEMBOURG) BIRMINGHAM THOMAS COOK AIRLINES LTD CA 39 1 0 90 3 0 8 0 0 10 88 39 40 BIRMINGHAM THOMAS COOK AIRLINES LTD CD 40 0 0 85 8 0 8 0 0 13 82 13 38 GATWICK THOMAS COOK AIRLINES LTD CA 73 0 0 71 5 10 12 0 1 25 73 23 100 GATWICK THOMAS COOK AIRLINES LTD CD 75 0 0 72 5 4 17 0 1 30 63 29 103 GLASGOW THOMAS COOK AIRLINES LTD CA 48 0 0 75 13 4 8 0 0 17 62 37 45 GLASGOW THOMAS COOK AIRLINES LTD CD 48 0 0 73 17 2 8 0 0 17 64 39 45 MANCHESTER THOMAS COOK AIRLINES LTD CA 67 0 0 76 3 9 7 3 1 31 76 19 96 MANCHESTER THOMAS COOK AIRLINES LTD CD 68 0 0 72 7 4 15 1 0 28 72 25 98 NEWCASTLE THOMAS COOK AIRLINES LTD CA 20 0 0 85 5 0 5 5 0 23 70 32 33 NEWCASTLE THOMAS COOK AIRLINES LTD CD 22 0 0 91 0 0 5 5 0 20 53 35 34 BIRMINGHAM THOMSON AIRWAYS LTD CA 51 0 0 98 0 2 0 0 0 2 62 23 55 BIRMINGHAM THOMSON AIRWAYS LTD CD 51 0 0 90 10 0 0 0 0 6 64 28 55 GATWICK THOMSON AIRWAYS LTD CA 114 0 0 90 4 3 2 1 0 7 70 19 88

245 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: H

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

HO CHI MINH CITY GATWICK VIETNAM AIRLINES SA 101 0 0 67 10 15 3 1 4 34 100 2 7 GATWICK VIETNAM AIRLINES SD 100 1 2 75 11 6 3 5 0 24 71 11 7 TOTAL HO CHI MINH CITY 201 1 2 71 10 10 3 3 2 29 86 7 7

HOLGUIN (FRANK PAIS) GATWICK THOMAS COOK AIRLINES LTD CA 39 0 0 79 3 3 15 0 0 23 85 5 26 GATWICK THOMAS COOK AIRLINES LTD CD 40 0 0 70 8 8 13 3 0 29 96 5 26 MANCHESTER THOMAS COOK AIRLINES LTD CA 42 1 0 60 5 10 21 0 5 83 74 14 38 MANCHESTER THOMAS COOK AIRLINES LTD CD 44 0 0 52 20 7 11 5 5 52 71 21 38 GATWICK THOMSON AIRWAYS LTD CA 51 0 0 80 4 4 8 0 4 27 82 40 51 GATWICK THOMSON AIRWAYS LTD CD 52 0 0 65 12 6 13 0 4 36 71 49 52 MANCHESTER THOMSON AIRWAYS LTD CA 38 0 0 82 5 5 3 5 0 19 81 10 36 MANCHESTER THOMSON AIRWAYS LTD CD 38 0 0 82 3 5 5 5 0 25 69 31 35 TOTAL HOLGUIN (FRANK PAIS) 344 1 0 71 8 6 11 2 2 37 77 25 25

HONG KONG (CHEK LAP KOK

246 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: H

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

HOUSTON HEATHROW BRITISH AIRWAYS PLC SA 697 1 2 61 18 15 5 1 0 22 74 15 695 HEATHROW BRITISH AIRWAYS PLC SD 700 0 0 72 13 9 5 0 0 15 77 12 696 HEATHROW CONTINENTAL AIRLINES SA 122 0 0 86 7 4 2 1 0 8 78 13 722 HEATHROW CONTINENTAL AIRLINES SD 122 0 0 78 9 10 2 1 0 14 77 15 722 HEATHROW UNITED AIRLINES SA 590 0 0 66 18 11 5 0 0 16 0 0 0 HEATHROW UNITED AIRLINES SD 587 1 0 71 14 9 6 1 0 16 0 0 0 TOTAL HOUSTON 2818 6 2 69 15 11 5 1 0 17 76 14 14

HUESCA

HUMBERSIDE TOTAL HUMBERSIDE 2 4 1 100 0 0 0 0 0 0 50 34 34

HURGHADA GATWICK EASYJET AIRLINE COMPANY LTD SA 129 1 1 84 8 6 2 0 0 7 83 11 133 GATWICK EASYJET AIRLINE COMPANY LTD SD 131 0 0 77 14 8 1 0 0 10 75 11 133 GATWICK MONARCH AIRLINES CA 49 0 0 49 18 18 6 8 0 39 78 19 40 GATWICK MONARCH AIRLINES CD 48 0 0 69 10 13 0 8 0 27 85 15 39 MANCHESTER MONARCH AIRLINES CA 45 0 0 36 36 11 18 0 0 33 0 45 1 MANCHESTER MONARCH AIRLINES CD 47 0 0 55 30 9 6 0 0 17 100 13 1 BIRMINGHAM THOMAS COOK AIRLINES LTD CA 17 0 0 88 6 0 6 0 0 7 81 27 27 BIRMINGHAM THOMAS COOK AIRLINES LTD CD 16 0 0 88 13 0 0 0 0 4 93 6 27 GATWICK THOMAS COOK AIRLINES LTD CA 105 0 0 76 10 4 5 6 0 23 77 17 110 GATWICK THOMAS COOK AIRLINES LTD CD 105 0 0 76 9 5 6 5 0 24 81 15 109

247 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: H

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

HYDERABAD ( RAJIV GHANDI HEATHROW BRITISH AIRWAYS PLC SA 261 0 0 77 11 7 3 1 1 16 81 13 258 HEATHROW BRITISH AIRWAYS PLC SD 261 0 0 64 21 8 7 0 0 18 71 21 262 TOTAL HYDERABAD ( RAJIV GHANDI ) 522 0 0 71 16 7 5 1 1 17 76 17 17

248 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: I

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED Early 16 to 31 to 1h 1m 3h 1m More Average % Average No REPORTING CHARTER/ ARR/ to 15 30 60 mins to 3 to 6 than 6 delay Early Delay matched Actual Plan (8) mins ORIGIN / DESTINATION AIRPORT AIRLINE SCHED DEP (7) mins hours hours hours (mins) to 15 (mins) records IBIZA EDINBURGH BA CITYFLYER LTD CA 14 1 0 86 14 0 0 0 0 5 69 33 16 EDINBURGH BA CITYFLYER LTD CD 15 0 0 100 0 0 0 0 0 3 94 10 16 GLASGOW BA CITYFLYER LTD CA 24 0 0 88 8 4 0 0 0 7 96 2 25 GLASGOW BA CITYFLYER LTD CD 24 0 0 88 8 4 0 0 0 7 80 9 25 LONDON CITY BA CITYFLYER LTD SA 255 0 0 76 12 6 5 1 0 14 73 14 157 LONDON CITY BA CITYFLYER LTD SD 255 0 0 79 11 6 4 0 0 11 80 11 158 GATWICK BRITISH AIRWAYS PLC SA 145 0 1 57 13 17 13 0 0 25 63 18 133 GATWICK BRITISH AIRWAYS PLC SD 145 0 4 46 21 17 16 0 0 28 70 14 133 GATWICK EASYJET AIRLINE COMPANY LTD SA 283 1 3 85 7 5 2 1 0 9 76 12 275 GATWICK EASYJET AIRLINE COMPANY LTD SD 287 0 0 82 11 5 1 1 0 9 78 11 276 GLASGOW EASYJET AIRLINE COMPANY LTD SA 18 3 2 72 11 11 0 6 0 19 73 13 22 GLASGOW EASYJET AIRLINE COMPANY LTD SD 20 0 0 90 0 10 0 0 0 6 77 8 22 LUTON EASYJET AIRLINE COMPANY LTD SA 102 0 0 90 5 4 1 0 0 4 81 11 141 LUTON EASYJET AIRLINE COMPANY LTD SD 102 0 0 87 9 4 0 0 0 4 82 10 141 NEWCASTLE EASYJET AIRLINE COMPANY LTD SA 8 0 0 50 0 13 38 0 0 42 56 13 9 NEWCASTLE EASYJET AIRLINE COMPANY LTD SD 8 0 0 75 13 13 0 0 0 11 56 19 9 STANSTED EASYJET AIRLINE COMPANY LTD SA 312 1 0 88 6 5 1 0 0 6 89 6 403 STANSTED EASYJET AIRLINE COMPANY LTD SD 312 1 0 91 4 3 2 0 0 5 87 7 405 EDINBURGH JET2.COM LTD SA 32 0 0 41 22 28 9 0 0 28 6 57 48 EDINBURGH JET2.COM LTD SD 32 0 0 84 13 0 3 0 0 8 31 39 48 GLASGOW JET2.COM LTD SA 38 0 0 39 21 26 11 0 3 41 0 0 0 GLASGOW JET2.COM LTD SD 38 0 0 47 29 11 11 0 3 34 0 0 0 MANCHESTER JET2.COM LTD SA 150 0 0 79 11 3 4 2 1 18 59 38 147 MANCHESTER JET2.COM LTD SD 149 0 2 78 13 6 1 2 0 15 52 32 147 NEWCASTLE JET2.COM LTD SA 75 0 0 65 19 5 9 0 1 24 64 23 76 NEWCASTLE JET2.COM LTD SD 75 0 0 84 9 3 3 0 1 16 72 15 76 BIRMINGHAM MONARCH AIRLINES SA 106 0 1 80 7 4 6 4 0 19 95 5 76 BIRMINGHAM MONARCH AIRLINES SD 106 0 0 70 10 7 9 4 0 26 88 11 76 GATWICK MONARCH AIRLINES SA 95 0 1 67 6 7 17 2 0 30 65 25 95 GATWICK MONARCH AIRLINES SD 94 0 1 68 9 4 16 3 0 29 65 26 96

249 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: I

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED Early 16 to 31 to 1h 1m 3h 1m More Average % Average No REPORTING CHARTER/ ARR/ to 15 30 60 mins to 3 to 6 than 6 delay Early Delay matched Actual Plan (8) mins ORIGIN / DESTINATION AIRPORT AIRLINE SCHED DEP (7) mins hours hours hours (mins) to 15 (mins) records IBIZA MANCHESTER MONARCH AIRLINES SA 113 0 1 49 17 14 12 6 2 51 63 26 95 MANCHESTER MONARCH AIRLINES SD 113 0 0 50 11 16 15 6 2 52 56 32 95 BIRMINGHAM RYANAIR SA 93 0 0 96 1 1 2 0 0 4 96 5 93 BIRMINGHAM RYANAIR SD 93 0 0 94 1 2 3 0 0 7 90 5 93 MANCHESTER RYANAIR SA 92 0 0 75 14 5 4 1 0 15 0 0 0 MANCHESTER RYANAIR SD 920 0924 1200600 0 STANSTED RYANAIR SA 240 0 0 73 17 8 3 0 0 13 71 14 262 STANSTED RYANAIR SD 241 0 1 87 8 4 1 0 0 8 90 7 264 BIRMINGHAM THOMAS COOK AIRLINES LTD CA 44 1 0 93 0 5 2 0 0 4 98 1 52 BIRMINGHAM THOMAS COOK AIRLINES LTD CD 45 0 0 93 0 2 4 0 0 7 92 4 51 GATWICK THOMAS COOK AIRLINES LTD CA 51 0 0 80 12 4 2 0 2 20 84 20 56 GATWICK THOMAS COOK AIRLINES LTD CD 49 0 0 84 12 2 2 0 0 6 78 24 55 GLASGOW THOMAS COOK AIRLINES LTD CA 41 0 0 71 20 5 5 0 0 11 70 32 56 GLASGOW THOMAS COOK AIRLINES LTD CD 41 0 0 71 15 10 5 0 0 14 53 36 55 MANCHESTER THOMAS COOK AIRLINES LTD CA 107 1 0 68 9 7 9 6 0 31 75 36 126 MANCHESTER THOMAS COOK AIRLINES LTD CD 107 0 0 76 7 5 6 5 2 35 74 33 128 NEWCASTLE THOMAS COOK AIRLINES LTD CA 60 0 0 90 3 3 2 0 2 12 86 18 42 NEWCASTLE THOMAS COOK AIRLINES LTD CD 59 0 0 86 7 2 3 0 2 17 76 23 42 STANSTED THOMAS COOK AIRLINES LTD CA 21 0 0 76 5 0 14 0 5 38 90 6 21 STANSTED THOMAS COOK AIRLINES LTD CD 23 0 0 74 4 9 13 0 0 20 86 6 22 BIRMINGHAM THOMSON AIRWAYS LTD CA 83 1 0 92 7 0 1 0 0 4 94 6 83 BIRMINGHAM THOMSON AIRWAYS LTD CD 83 0 0 83 11 5 1 0 0 9 92 9 84 EDINBURGH THOMSON AIRWAYS LTD CA 13 0 0 85 8 8 0 0 0 12 0 0 0 EDINBURGH THOMSON AIRWAYS LTD CD 13 0 0 77 8 15 0 0 0 11 0 0 0 GATWICK THOMSON AIRWAYS LTD CA 111 0 0 85 11 4 1 0 0 6 87 9 129 GATWICK THOMSON AIRWAYS LTD CD 111 0 0 85 10 4 2 0 0 8 88 8 129 GLASGOW THOMSON AIRWAYS LTD CA 51 0 0 86 6 8 0 0 0 6 55 37 49 GLASGOW THOMSON AIRWAYS LTD CD 51 0 0 94 4 2 0 0 0 3 54 34 50 LUTON THOMSON AIRWAYS LTD CA 48 0 0 90 8 2 0 0 0 3 90 7 50 LUTON THOMSON AIRWAYS LTD CD 49 0 0 92 6 2 0 0 0 4 82 11 51

250 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: I

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

ILHA DO SAL C.VERDE BIRMINGHAM THOMSON AIRWAYS LTD SA 52 1 0 79 12 8 2 0 0 10 73 16 52 BIRMINGHAM THOMSON AIRWAYS LTD SD 53 0 0 85 9 4 2 0 0 8 88 7 52 GATWICK THOMSON AIRWAYS LTD SA 96 1 1 46 24 19 6 4 1 42 57 18 61 GATWICK THOMSON AIRWAYS LTD SD 97 0 0 78 12 1 5 3 0 20 79 12 61 MANCHESTER THOMSON AIRWAYS LTD SA 51 0 1 59 20 14 6 0 2 33 27 32 52 MANCHESTER THOMSON AIRWAYS LTD SD 52 0 1 73 17 6 2 0 2 22 65 16 52 TOTAL ILHA DO SAL C.VERDE 401 3 3 68 16 9 4 2 1 24 65 17 17

INGOLSTADT-MANCHING

INNSBRUCK BIRMINGHAM AUSTRIAN AIRLINES CA 15 0 0 73 7 0 20 0 0 24 0 42 2 BIRMINGHAM AUSTRIAN AIRLINES CD 14 0 0 50 29 7 14 0 0 29 50 29 4 MANCHESTER AUSTRIAN AIRLINES CA 15 0 0 80 7 7 7 0 0 17 0 46 2 MANCHESTER AUSTRIAN AIRLINES CD 14 0 0 57 21 7 14 0 0 24 0 413 3 STANSTED AUSTRIAN AIRLINES CA 3 0 0 67 33 0 0 0 0 10 0 0 0 STANSTED AUSTRIAN AIRLINES CD 2 0 0 50 50 0 0 0 0 17 0 0 0 BIRMINGHAM AUSTRIAN ARROWS CA 2 0 0 50 0 0 0 0 50 761 100 0 1 BIRMINGHAM AUSTRIAN ARROWS CD 3 0 0 33 0 0 0 0 67 822 0 0 0 EDINBURGH AUSTRIAN ARROWS CA 16 0 0 81 6 6 0 0 6 39 0 0 0 EDINBURGH AUSTRIAN ARROWS CD 15 0 0 80 0 13 0 0 7 45 0 29 1 MANCHESTER AUSTRIAN ARROWS CA 14 0 0 71 14 7 0 0 7 51 0 0 0 MANCHESTER AUSTRIAN ARROWS CD 14 1 0 71 14 14 0 0 0 11 0 0 0

251 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: I

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED Early 16 to 31 to 1h 1m 3h 1m More Average % Average No REPORTING CHARTER/ ARR/ to 15 30 60 mins to 3 to 6 than 6 delay Early Delay matched Actual Plan (8) mins ORIGIN / DESTINATION AIRPORT AIRLINE SCHED DEP (7) mins hours hours hours (mins) to 15 (mins) records INNSBRUCK STANSTED AUSTRIAN ARROWS CA 12 0 0 67 17 8 0 8 0 28 0 0 0 STANSTED AUSTRIAN ARROWS CD 14 0 0 71 21 0 0 7 0 25 0 0 0 GATWICK BRITISH AIRWAYS PLC SA 79 0 0 72 13 5 6 1 3 26 64 32 78 GATWICK BRITISH AIRWAYS PLC SD 82 0 0 78 12 5 4 1 0 14 85 7 81 GATWICK EASYJET AIRLINE COMPANY LTD SA 302 0 0 73 11 6 8 2 0 19 81 12 307 GATWICK EASYJET AIRLINE COMPANY LTD SD 311 0 0 86 6 4 4 1 0 10 86 7 315 BIRMINGHAM FLYBE LTD CA 18 0 0 100 0 0 0 0 0 0 100 0 16 BIRMINGHAM FLYBE LTD CD 18 0 0 78 22 0 0 0 0 9 75 9 16 EDINBURGH FLYBE LTD CA 17 0 0 88 0 6 6 0 0 9 80 12 15 EDINBURGH FLYBE LTD CD 16 0 0 63 19 6 13 0 0 23 40 27 15 MANCHESTER FLYBE LTD CA 17 0 0 65 12 12 6 6 0 25 71 22 17 MANCHESTER FLYBE LTD CD 17 0 0 76 12 12 0 0 0 11 65 26 17 GATWICK MONARCH AIRLINES CA 85 0 0 62 9 11 12 5 1 36 75 22 110 GATWICK MONARCH AIRLINES CD 88 0 0 72 10 7 8 3 0 24 69 23 110 MANCHESTER MONARCH AIRLINES SA 7 0 0 71 14 14 0 0 0 13 0 0 0 MANCHESTER MONARCH AIRLINES SD 7 0 0 100 0 0 0 0 0 1 0 0 0 GATWICK THOMAS COOK AIRLINES LTD CA 28 0 0 46 7 14 7 14 11 107 75 19 28 GATWICK THOMAS COOK AIRLINES LTD CD 26 0 0 62 15 8 12 0 4 38 78 21 27 MANCHESTER THOMAS COOK AIRLINES LTD CA 14 0 0 64 14 14 7 0 0 21 75 34 16 MANCHESTER THOMAS COOK AIRLINES LTD CD 15 0 0 60 13 7 20 0 0 27 75 33 16 BIRMINGHAM THOMSON AIRWAYS LTD CA 14 0 0 50 14 14 21 0 0 27 82 25 17 BIRMINGHAM THOMSON AIRWAYS LTD CD 14 0 0 57 14 14 14 0 0 21 78 16 18 EDINBURGH THOMSON AIRWAYS LTD CA 15 0 0 67 7 13 7 7 0 39 71 34 17 EDINBURGH THOMSON AIRWAYS LTD CD 14 0 0 86 7 7 0 0 0 7 47 40 17 GATWICK THOMSON AIRWAYS LTD CA 51 0 0 59 8 16 12 4 2 40 86 8 57 GATWICK THOMSON AIRWAYS LTD CD 51 0 0 67 6 20 6 2 0 24 89 5 57 MANCHESTER THOMSON AIRWAYS LTD CA 47 1 0 66 11 9 11 4 0 32 83 15 52 MANCHESTER THOMSON AIRWAYS LTD CD 49 0 0 80 8 6 4 2 0 18 76 12 51 NEWCASTLE THOMSON AIRWAYS LTD CA 14 0 0 57 7 14 21 0 0 26 82 22 17 NEWCASTLE THOMSON AIRWAYS LTD CD 13 0 0 92 8 0 0 0 0 4 100 2 17

252 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: I

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

INVERNESS GATWICK EASYJET AIRLINE COMPANY LTD SA 475 0 0 67 15 11 6 0 0 17 70 14 411 GATWICK EASYJET AIRLINE COMPANY LTD SD 475 0 0 71 16 8 5 0 0 14 85 7 412 LUTON EASYJET AIRLINE COMPANY LTD SA 345 0 11 89 5 3 3 1 0 7 87 9 391 LUTON EASYJET AIRLINE COMPANY LTD SD 345 0 11 88 7 2 3 0 0 6 87 9 391 BIRMINGHAM FLYBE LTD SA 325 0 1 84 7 5 3 1 0 10 91 6 323 BIRMINGHAM FLYBE LTD SD 325 0 1 76 12 7 4 0 0 14 85 9 324 GATWICK FLYBE LTD SA 916 0 1 92 4 2 2 0 0 5 90 6 970 GATWICK FLYBE LTD SD 917 0 2 87 8 3 2 0 0 7 86 9 970 MANCHESTER FLYBE LTD SA 588 0 0 87 5 3 4 2 0 12 87 10 603 MANCHESTER FLYBE LTD SD 588 1 1 79 11 6 5 0 0 12 80 12 602 GATWICK JET2.COM LTD CD 2 0 0 50 0 50 0 0 0 20 100 11 1 TOTAL INVERNESS 5303 10 28 83 9 5 3 0 0 10 85 9 9

IQALUIT

IRELAND WEST(KNOCK) BIRMINGHAM AER ARANN SA 192 0 0 91 4 3 2 1 1 9 0 0 0 BIRMINGHAM AER ARANN SD 192 0 0 91 6 2 1 1 0 5 0 0 0 GATWICK AER LINGUS SA 362 0 0 82 9 4 4 1 0 11 88 9 331 GATWICK AER LINGUS SD 362 0 1 85 8 2 4 0 0 8 88 11 334 BIRMINGHAM BMIBABY LTD SA 113 0 0 89 4 1 3 2 1 12 83 14 213 BIRMINGHAM BMIBABY LTD SD 113 0 0 77 14 2 5 1 1 18 66 22 214 EDINBURGH FLYBE LTD SA 137 0 1 93 1 3 3 1 0 8 82 11 125 EDINBURGH FLYBE LTD SD 137 1 1 87 7 3 3 0 0 10 82 11 125 MANCHESTER FLYBE LTD SA 288 0 0 80 8 6 5 2 0 16 57 30 35 MANCHESTER FLYBE LTD SD 289 0 0 74 11 9 5 1 0 17 57 24 35 LUTON RYANAIR SA 303 0 0 74 12 8 5 1 0 14 77 9 273

253 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: I

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

ISLAMABAD MANCHESTER AIR BLUE SA 158 0 0 42 12 18 22 4 2 55 20 76 152 MANCHESTER AIR BLUE SD 157 1 1 20 14 25 31 8 3 75 23 76 152 GATWICK ARKEFLY CA 2 0 0 50 0 0 50 0 0 47 0 0 0 BIRMINGHAM PAKISTAN INTL AIRLINES SA 198 1 0 65 10 11 10 3 3 40 47 35 196 BIRMINGHAM PAKISTAN INTL AIRLINES SD 198 0 4 79 10 4 4 1 3 34 74 23 196 HEATHROW PAKISTAN INTL AIRLINES SA 209 0 0 56 18 16 8 2 0 25 38 49 208 HEATHROW PAKISTAN INTL AIRLINES SD 201 0 0 85 8 4 2 0 0 7 66 19 200 MANCHESTER PAKISTAN INTL AIRLINES SA 207 3 2 48 20 17 13 2 0 31 41 43 246 MANCHESTER PAKISTAN INTL AIRLINES SD 209 1 1 56 11 18 12 2 0 35 51 38 248 TOTAL ISLAMABAD 1540 9 8 58 13 14 12 2 1 36 46 43 43

ISLAY GLASGOW LOGANAIR SA 612 3 0 89 3 2 4 1 0 9 92 5 628 GLASGOW LOGANAIR SD 612 0 0 87 6 2 4 0 0 9 91 6 627 TOTAL ISLAY 1226 3 0 88 5 2 4 1 0 10 92 6 6

ISLE OF MAN LONDON CITY AER ARANN SA 247 0 6 80 10 4 6 0 0 12 85 10 910 LONDON CITY AER ARANN SD 247 0 6 85 5 4 6 0 0 10 87 10 912 LONDON CITY BA CITYFLYER LTD SA 487 0 0 94 2 2 1 0 0 4 0 0 0 LONDON CITY BA CITYFLYER LTD SD 486 0 0 90 5 3 2 0 0 6 0 0 0 GATWICK EASYJET AIRLINE COMPANY LTD SA 65 0 0 94 6 0 0 0 0 2 0 0 0 GATWICK EASYJET AIRLINE COMPANY LTD SD 65 0 0 92 5 3 0 0 0 4 0 0 0 NEWCASTLE FLM AVIATION SA 56 3 14 93 0 2 5 0 0 6 89 7 66 NEWCASTLE FLM AVIATION SD 57 2 13 91 0 2 5 0 2 53 92 7 66 BIRMINGHAM FLYBE LTD SA 586 2 8 82 6 5 6 1 0 13 88 12 593

254 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: I

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

ISTANBUL STANSTED ATLASJET INTERNATIONAL CA 200 0 0 93 7 0 1 0 0 4 0 0 0 STANSTED ATLASJET INTERNATIONAL CD 200 0 0 93 3 4 1 0 0 5 0 0 0 HEATHROW BRITISH AIRWAYS PLC SA 1037 0 1 67 15 10 7 1 0 21 79 10 1016 HEATHROW BRITISH AIRWAYS PLC SD 1040 0 0 78 12 6 3 0 0 12 79 10 1016 BIRMINGHAM THY TURK HAVA YOLLARI SA 340 0 0 70 16 10 4 1 0 15 73 12 261 TURKISH BIRMINGHAM THY TURK HAVA YOLLARI SD 340 0 0 69 15 11 5 1 0 17 62 16 260 TURKISH EDINBURGH THY TURK HAVA YOLLARI SA 970 084133000600 0 TURKISH EDINBURGH THY TURK HAVA YOLLARI S9700781272001000D 0 TURKISH GATWICK THY TURK HAVA YOLLARI SA 598 0 0 77 11 7 4 0 0 12 75 20 12 TURKISH

255 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: I

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

ISTANBUL (SABIHA GOKCEN) LUTON EASYJET AIRLINE COMPANY LTD SA 280 0 1 92 4 2 1 0 0 6 75 13 253 LUTON EASYJET AIRLINE COMPANY LTD SD 280 0 0 90 8 1 1 0 0 7 74 14 253 GATWICK MONARCH AIRLINES CA 3 0 0 33 0 33 33 0 0 53 0 18 2 GATWICK MONARCH AIRLINES CD 4 0 0 25 25 50 0 0 0 20 50 11 2 STANSTED PEGASUS AIRLINES SA 702 0 0 80 12 5 2 0 0 11 78 9 493 STANSTED PEGASUS AIRLINES SD 710 0 0 74 14 8 3 1 0 13 65 16 501 GATWICK THOMAS COOK AIRLINES LTD CA 4 0 0 50 25 0 25 0 0 28 100 12 1 GATWICK THOMAS COOK AIRLINES LTD CD 3 0 0 67 33 0 0 0 0 12 100 14 1 MANCHESTER THOMAS COOK AIRLINES LTD CA 2 0 0 100 0 0 0 0 0 10 0 0 0 TOTAL ISTANBUL (SABIHA GOKCEN) 1994 12 1 81 11 5 2 0 0 10 75 12 12

IVALO GATWICK EASYJET AIRLINE COMPANY LTD CA 20 0 0 65 0 25 10 0 0 18 81 9 21 GATWICK EASYJET AIRLINE COMPANY LTD CD 20 0 0 75 15 10 0 0 0 8 95 5 20 MANCHESTER EASYJET AIRLINE COMPANY LTD CA 9 0 0 56 44 0 0 0 0 13 42 30 12 MANCHESTER EASYJET AIRLINE COMPANY LTD CD 9 0 0 100 0 0 0 0 0 5 82 19 11 GATWICK THOMSON AIRWAYS LTD CA 5 0 0 20 0 60 20 0 0 45 0 42 6

256 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: I

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

IZMIR (ADNAM MENDERES) GATWICK EASYJET AIRLINE COMPANY LTD SA 62 1 2 92 6 2 0 0 0 5 76 9 51 GATWICK EASYJET AIRLINE COMPANY LTD SD 65 0 0 83 12 3 2 0 0 9 75 13 51 STANSTED PEGASUS AIRLINES SA 165 0 1 88 6 5 1 0 0 6 93 5 139 STANSTED PEGASUS AIRLINES SD 165 0 1 82 10 6 2 0 0 9 73 13 139 BIRMINGHAM THOMAS COOK AIRLINES LTD CA 22 0 0 73 5 18 0 5 0 17 88 12 42 BIRMINGHAM THOMAS COOK AIRLINES LTD CD 22 0 0 73 9 9 5 5 0 22 84 16 43 GATWICK THOMAS COOK AIRLINES LTD CA 52 0 0 65 6 8 15 2 4 44 77 42 52 GATWICK THOMAS COOK AIRLINES LTD CD 51 0 0 53 12 12 18 4 2 46 71 27 52 MANCHESTER THOMAS COOK AIRLINES LTD CA 57 1 0 72 11 5 11 2 0 21 77 18 56 MANCHESTER THOMAS COOK AIRLINES LTD CD 56 1 0 75 9 4 9 4 0 26 70 22 56 BIRMINGHAM THOMSON AIRWAYS LTD CA 25 0 0 96 4 0 0 0 0 2 100 0 15 BIRMINGHAM THOMSON AIRWAYS LTD CD 25 0 0 96 4 0 0 0 0 3 87 18 15 GATWICK THOMSON AIRWAYS LTD CA 26 0 0 58 23 12 4 4 0 26 65 16 26 GATWICK THOMSON AIRWAYS LTD CD 26 0 0 77 12 4 8 0 0 15 84 8 25 MANCHESTER THOMSON AIRWAYS LTD CA 26 0 0 73 8 8 12 0 0 23 81 12 21 MANCHESTER THOMSON AIRWAYS LTD CD 26 0 0 77 12 0 4 4 4 33 90 17 21 TOTAL IZMIR (ADNAM MENDERES) 873 8 4 79 9 6 5 1 0 16 80 16 16

257 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: J

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

JEDDAH HEATHROW BMI BRITISH MIDLAND SA 106 0 0 62 6 19 11 1 1 28 67 27 164 HEATHROW BMI BRITISH MIDLAND SD 102 0 0 47 19 25 9 0 1 30 44 33 164 HEATHROW BRITISH AIRWAYS PLC SA 258 0 0 83 9 5 2 1 0 9 91 5 254 HEATHROW BRITISH AIRWAYS PLC SD 258 0 0 81 8 8 3 0 0 12 81 9 256 GATWICK JET2.COM LTD CA 4 0 0 25 0 0 50 25 0 126 0 0 0 MANCHESTER JET2.COM LTD CA 2 0 0 0 0 0 50 50 0 211 0 191 1 MANCHESTER JET2.COM LTD CD 7 0 0 14 71 14 0 0 0 22 33 47 3 GATWICK NOUVELAIR TUNISIE CD 3 0 0 33 33 0 33 0 0 38 0 0 0 HEATHROW SAUDI ARABIAN AIRLINES SA 371 0 1 60 24 12 5 0 0 18 70 16 373 HEATHROW SAUDI ARABIAN AIRLINES SD 367 0 0 83 10 5 2 0 0 9 85 8 367 TOTAL JEDDAH 1482 18 1 72 14 9 5 1 0 15 74 15 15

JERBA GATWICK NOUVELAIR TUNISIE CA 20 0 0 55 35 5 0 5 0 23 0 0 0 GATWICK NOUVELAIR TUNISIE CD 19 0 0 63 11 21 0 5 0 24 0 0 0 MANCHESTER NOUVELAIR TUNISIE CA 25 0 0 40 28 4 28 0 0 40 0 0 0 MANCHESTER NOUVELAIR TUNISIE CD 25 0 0 24 16 28 28 4 0 53 0 0 0 GATWICK THOMSON AIRWAYS LTD CA 25 0 0 76 12 4 8 0 0 14 91 15 23 GATWICK THOMSON AIRWAYS LTD CD 25 0 0 96 0 0 4 0 0 4 91 15 23 TOTAL JERBA 139 0 0 59 17 10 12 2 0 26 71 25 25

JEREZ STANSTED RYANAIR SA 138 0 0 63 25 9 4 0 0 16 48 23 143 STANSTED RYANAIR SD 138 0 1 75 20 2 2 0 0 10 85 7 143 TOTAL JEREZ 276 0 1 69 22 5 3 0 0 13 66 15 15

JERSEY STANSTED AURIGNY AIR SERVICES SA 70 0 1 70 20 4 3 1 1 20 73 23 92 STANSTED AURIGNY AIR SERVICES SD 71 0 1 90 1 1 6 0 1 18 87 18 67 LONDON CITY BLUE ISLANDS LIMITED SA 523 0 0 85 5 4 5 0 0 10 92 6 376 LONDON CITY BLUE ISLANDS LIMITED SD 522 0 0 79 11 6 5 0 0 12 88 8 375

258 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: J

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

JODHPUR

JOHANNESBURG HEATHROW BRITISH AIRWAYS PLC SA 795 1 4 79 9 6 4 1 1 20 82 11 727 HEATHROW BRITISH AIRWAYS PLC SD 798 0 2 68 15 8 7 1 2 33 70 25 728 HEATHROW SOUTH AFRICAN AIRWAYS SA 712 1 4 79 10 7 3 1 1 18 76 24 677 HEATHROW SOUTH AFRICAN AIRWAYS SD 712 1 6 90 6 3 2 0 0 6 85 9 677 HEATHROW VIRGIN ATLANTIC AIRWAYS LTD SA 366 0 0 83 10 4 3 1 0 13 69 14 365

259 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: J

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

260 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: K

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

KARACHI HEATHROW PAKISTAN INTL AIRLINES SA 94 0 1 34 14 20 20 11 1 65 31 51 117 HEATHROW PAKISTAN INTL AIRLINES SD 156 0 1 71 10 8 6 5 0 26 54 28 180 MANCHESTER PAKISTAN INTL AIRLINES SA 146 0 1 51 23 15 8 1 3 38 40 46 115 TOTAL KARACHI 396 0 3 55 15 14 10 5 1 40 43 41 41

KARLSRUHE/BADEN BADEN STANSTED RYANAIR SA 367 0 1 85 8 4 2 1 0 9 91 5 372 STANSTED RYANAIR SD 367 0 1 80 11 7 2 0 0 10 92 5 373 TOTAL KARLSRUHE/BADEN BADEN 734 9 2 83 9 6 2 1 0 10 92 5 5

KARUP

KATOWICE BIRMINGHAM RYANAIR SA 133 0 2 92 5 2 2 0 0 4 91 7 102 BIRMINGHAM RYANAIR SD 134 0 1 95 3 2 0 0 0 3 96 4 103 MANCHESTER RYANAIR SA 104 0 0 94 3 2 1 0 0 3 69 11 16 MANCHESTER RYANAIR SD 105 0 0 93 5 1 1 0 0 4 88 7 16 STANSTED RYANAIR SA 386 0 1 88 7 3 1 1 0 8 93 6 377 STANSTED RYANAIR SD 386 0 1 90 7 2 1 0 0 6 94 4 372

261 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: K

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

KAUNAS BIRMINGHAM RYANAIR SA 89 0 0 93 1 3 2 0 0 4 99 1 79 BIRMINGHAM RYANAIR SD 89 0 0 90 4 2 3 0 0 8 96 4 79 EDINBURGH RYANAIR SA 88 0 0 97 3 0 0 0 0 2 98 1 104 EDINBURGH RYANAIR SD 88 0 0 93 7 0 0 0 0 4 92 4 104 GATWICK RYANAIR SA 213 0 1 89 8 3 1 0 0 6 89 5 287 GATWICK RYANAIR SD 213 0 1 83 12 3 2 0 0 9 88 8 288 LUTON RYANAIR SA 217 0 1 92 4 3 0 0 0 4 93 4 176 LUTON RYANAIR SD 218 0 0 88 7 3 1 1 0 9 90 6 176 STANSTED RYANAIR SA 371 2 0 80 14 4 2 0 0 10 89 8 382 STANSTED RYANAIR SD 371 0 0 89 6 3 1 0 0 8 93 5 383 TOTAL KAUNAS 1957 4 5 88 8 3 1 0 0 7 91 5 5

KAVALA BIRMINGHAM THOMSON AIRWAYS LTD CA 21 0 0 100 0 0 0 0 0 1 86 26 22 BIRMINGHAM THOMSON AIRWAYS LTD CD 21 0 0 100 0 0 0 0 0 3 91 5 22 GATWICK THOMSON AIRWAYS LTD CA 21 0 0 90 5 5 0 0 0 5 83 19 42 GATWICK THOMSON AIRWAYS LTD CD 21 0 0 86 10 5 0 0 0 5 86 14 42 MANCHESTER THOMSON AIRWAYS LTD CA 20 0 0 85 15 0 0 0 0 4 91 6 22 MANCHESTER THOMSON AIRWAYS LTD CD 20 0 0 80 10 10 0 0 0 9 91 6 22 TOTAL KAVALA 124 0 0 90 6 3 0 0 0 4 87 14 14

KEFALLINIA MANCHESTER AEGEAN AIRLINES CA 24 0 0 100 0 0 0 0 0 1 0 0 0 MANCHESTER AEGEAN AIRLINES CD 23 0 0 70 26 4 0 0 0 10 0 0 0 GATWICK EASYJET AIRLINE COMPANY LTD SA 62 0 0 89 3 6 2 0 0 7 0 0 0 GATWICK EASYJET AIRLINE COMPANY LTD SD 62 0 0 73 16 6 5 0 0 13 0 0 0 GATWICK MONARCH AIRLINES CA 47 1 0 74 15 6 4 0 0 11 52 23 48

262 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: K

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED Early 16 to 31 to 1h 1m 3h 1m More Average % Average No REPORTING CHARTER/ ARR/ to 15 30 60 mins to 3 to 6 than 6 delay Early Delay matched Actual Plan (8) mins ORIGIN / DESTINATION AIRPORT AIRLINE SCHED DEP (7) mins hours hours hours (mins) to 15 (mins) records KEFALLINIA GATWICK MONARCH AIRLINES CD 47 0 0 85 11 2 2 0 0 8 63 14 48 MANCHESTER MONARCH AIRLINES CA 21 0 0 57 10 5 24 5 0 43 0 0 0 MANCHESTER MONARCH AIRLINES CD 21 1 0 57 10 0 33 0 0 42 0 0 0 GATWICK SMALL PLANET AIRLINES CA 37 0 0 76 8 3 14 0 0 16 0 0 0 GATWICK SMALL PLANET AIRLINES CD 38 0 0 29 16 34 18 0 3 57 0 0 0 BIRMINGHAM THOMAS COOK AIRLINES LTD CA 18 0 0 89 11 0 0 0 0 3 90 10 21 BIRMINGHAM THOMAS COOK AIRLINES LTD CD 18 0 0 50 44 6 0 0 0 15 90 15 21 GATWICK THOMAS COOK AIRLINES LTD CA 40 0 0 73 5 5 13 3 3 33 91 7 43 GATWICK THOMAS COOK AIRLINES LTD CD 40 0 0 68 8 8 13 3 3 38 79 10 42 MANCHESTER THOMAS COOK AIRLINES LTD CA 47 1 0 74 11 6 4 2 2 29 70 25 47 MANCHESTER THOMAS COOK AIRLINES LTD CD 49 0 0 80 10 0 8 2 0 19 74 15 47 NEWCASTLE THOMAS COOK AIRLINES LTD CA 19 0 0 79 5 5 11 0 0 15 71 22 21 NEWCASTLE THOMAS COOK AIRLINES LTD CD 19 0 0 63 16 0 21 0 0 24 38 26 21 BIRMINGHAM THOMSON AIRWAYS LTD CA 21 0 0 90 10 0 0 0 0 4 86 22 21 BIRMINGHAM THOMSON AIRWAYS LTD CD 21 0 0 86 10 5 0 0 0 8 81 26 21 GATWICK THOMSON AIRWAYS LTD CA 76 0 0 93 5 0 1 0 0 3 87 9 89 GATWICK THOMSON AIRWAYS LTD CD 78 0 0 95 3 1 1 0 0 6 74 13 89 LUTON THOMSON AIRWAYS LTD CA 22 0 0 100 0 0 0 0 0 0 87 16 23 LUTON THOMSON AIRWAYS LTD CD 22 0 0 95 5 0 0 0 0 2 83 19 23 MANCHESTER THOMSON AIRWAYS LTD CA 86 0 0 80 15 3 1 0 0 8 76 17 89 MANCHESTER THOMSON AIRWAYS LTD CD 88 0 0 81 14 3 2 0 0 11 73 21 90 STANSTED THOMSON AIRWAYS LTD CA 24 0 0 92 0 4 4 0 0 8 72 14 25 STANSTED THOMSON AIRWAYS LTD CD 24 0 0 92 0 8 0 0 0 5 84 9 25 TOTAL KEFALLINIA 1094 3 0 79 10 4 5 0 0 15 73 19 19

KEFLAVIK GATWICK AVION EXPRESS SA 68 0 0 84 7 3 4 0 1 17 0 0 0 GATWICK AVION EXPRESS SD 69 0 1 74 13 4 9 0 0 16 0 0 0 STANSTED AVION EXPRESS SA 34 0 0 88 9 3 0 0 0 5 0 0 0 STANSTED AVION EXPRESS SD 34 0 0 82 9 6 3 0 0 8 0 0 0 EDINBURGH CSA CZECH AIRLINES SA 12 0 0 100 0 0 0 0 0 2 0 0 0 263 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: K

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

KERRY COUNTY LUTON RYANAIR SA 366 0 1 89 6 3 2 0 0 6 94 5 366 LUTON RYANAIR SD 367 0 0 86 7 4 2 0 0 8 90 7 366 STANSTED RYANAIR SA 235 0 0 91 6 3 1 0 0 6 95 5 305 STANSTED RYANAIR SD 235 0 0 91 6 2 0 0 0 4 94 4 306 TOTAL KERRY COUNTY 1203 0 1 89 6 3 1 0 0 6 89 7 7

KHARKOV OSNOVA INTL

KHARTOUM HEATHROW BMI BRITISH MIDLAND SA 118 0 0 69 12 14 5 0 0 15 88 7 156

264 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: K

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

KIEV (BORISPOL) GATWICK AEROSVIT AIRLINES SA 98 0 0 62 14 12 10 1 0 24 62 26 203 GATWICK AEROSVIT AIRLINES SD 98 0 0 46 24 14 13 2 0 33 67 24 203 HEATHROW BRITISH AIRWAYS PLC SA 514 0 0 78 12 6 3 0 0 11 76 11 499 HEATHROW BRITISH AIRWAYS PLC SD 514 0 0 92 4 4 0 0 0 4 92 4 499 GATWICK THOMSON AIRWAYS LTD CA 2 0 0 0 50 50 0 0 0 31 0 0 0 GATWICK THOMSON AIRWAYS LTD CD 2 0 0 100 0 0 0 0 0 2 0 0 0 STANSTED TITAN AIRWAYS LTD CA 2 0 0 0 0 50 50 0 0 71 0 0 0 STANSTED TITAN AIRWAYS LTD CD 2 0 0 50 50 0 0 0 0 15 0 0 0 GATWICK UKRAINE INTERNATIONAL SA 395 0 0 50 30 14 6 0 0 21 60 16 365 AIRLINES GATWICK UKRAINE INTERNATIONAL SD 395 0 0 41 26 23 9 0 1 32 58 18 365 AIRLINES TOTAL KIEV (BORISPOL) 2036 10 0 66 17 11 5 0 0 17 72 14 14

KIEV (ZHULYANY) LUTON WIZZ AIR SA 149 0 1 69 12 11 6 1 1 23 81 14 122 LUTON WIZZ AIR SD 150 0 0 71 15 11 3 1 0 17 73 18 123 TOTAL KIEV (ZHULYANY) 299 8 1 70 13 11 5 1 0 20 75 16 16

KIGALI

KINGSTON GATWICK BRITISH AIRWAYS PLC SA 147 0 0 52 25 12 7 2 1 29 64 29 105 GATWICK BRITISH AIRWAYS PLC SD 147 0 0 43 35 13 7 1 1 31 75 14 104 GATWICK VIRGIN ATLANTIC AIRWAYS LTD SA 27 0 0 41 22 26 4 7 0 38 43 33 99 GATWICK VIRGIN ATLANTIC AIRWAYS LTD SD 27 0 0 37 30 19 11 4 0 35 28 32 99 TOTAL KINGSTON 348 0 0 46 29 14 7 2 1 31 53 27 27

KINSHASA NDJILI

KIRKWALL

265 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: K

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

KIRUNA GATWICK JET2.COM LTD CA 13 1 0 54 23 8 15 0 0 25 0 0 0 GATWICK JET2.COM LTD CD 14 1 0 79 0 14 7 0 0 13 0 0 0 MANCHESTER JET2.COM LTD CA 4 0 0 25 25 0 50 0 0 77 0 0 0 MANCHESTER JET2.COM LTD CD 3 0 01000 0000500 0 HEATHROW SAS CA 11 0 0 73 9 9 9 0 0 16 82 5 11 HEATHROW SAS CD 110 0 820 0180 0158212 11 TOTAL KIRUNA 57 2 0 70 9 7 14 0 0 21 78 9 9

KITTILA BIRMINGHAM FLYBE LTD CA 3 0 0 33 33 33 0 0 0 28 0 0 0 BIRMINGHAM FLYBE LTD CD 4 0 0 50 25 25 0 0 0 17 0 0 0 GATWICK JET2.COM LTD CA 8 0 0 381338130 0312921 7 GATWICK JET2.COM LTD CD 8 0 02575000018836 6 MANCHESTER JET2.COM LTD CA 22 0 0 23 18 23 36 0 0 47 22 28 9 MANCHESTER JET2.COM LTD CD 21 0 0 67 24 5 5 0 0 15 60 10 10 GATWICK MONARCH AIRLINES CA 33 0 0 27 9 36 24 3 0 51 41 34 29 GATWICK MONARCH AIRLINES CD 31 0 0 74 19 3 3 0 0 12 77 12 26 MANCHESTER MONARCH AIRLINES CA 7 0 0 0 14 29 57 0 0 71 32 41 19 MANCHESTER MONARCH AIRLINES CD 7 0 0 57 14 29 0 0 0 17 94 5 18 GATWICK THOMAS COOK AIRLINES LTD CA 2 0 0 0 0 50 0 50 0 165 100 3 3 GATWICK THOMAS COOK AIRLINES LTD CD 2 0 0 100 0 0 0 0 0 8 100 9 3 MANCHESTER THOMAS COOK AIRLINES LTD CA 3 0 0 0 33 33 33 0 0 43 50 47 4 MANCHESTER THOMAS COOK AIRLINES LTD CD 3 0 0 100 0 0 0 0 0 4 50 50 4 GATWICK THOMSON AIRWAYS LTD CA 12 0 0 33 25 33 8 0 0 29 31 32 16

266 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: K

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

KLAGENFURT STANSTED RYANAIR SA 178 0 0 61 22 8 7 1 0 21 58 19 165 STANSTED RYANAIR SD 177 0 0 86 6 5 3 0 0 8 92 5 166 TOTAL KLAGENFURT 355 2 0 74 14 6 5 1 0 15 75 12 12

KOKKOLA-PIETARSAARI

KOS GATWICK AIR BERLIN CA 6 0 0 50 33 17 0 0 0 14 0 0 0 GATWICK AIR BERLIN CD 6 0 0 0 17 33 50 0 0 60 0 0 0 GATWICK AVION EXPRESS CA 9 0 0 33 44 22 0 0 0 21 0 0 0 GATWICK AVION EXPRESS CD 7 0 0 86 14 0 0 0 0 8 0 0 0 GATWICK EASYJET AIRLINE COMPANY LTD SA 114 0 0 82 5 7 6 0 0 13 51 45 113 GATWICK EASYJET AIRLINE COMPANY LTD SD 114 0 0 72 16 5 7 0 0 13 51 42 113 MANCHESTER JET2.COM LTD SA 19 0 0 74 5 11 5 5 0 21 53 45 19 MANCHESTER JET2.COM LTD SD 19 0 0 68 11 11 5 5 0 24 0 64 19 STANSTED RYANAIR SA 54 0 0 83 11 4 2 0 0 9 0 0 0 STANSTED RYANAIR SD 54 0 0 83 11 4 2 0 0 8 0 0 0 GATWICK SMALL PLANET AIRLINES CA 47 0 0 60 11 17 9 0 4 40 0 0 0 GATWICK SMALL PLANET AIRLINES CD 46 0 0 50 24 11 13 0 2 38 0 0 0 MANCHESTER SMALL PLANET AIRLINES CA 18 0 0 72 11 0 11 0 6 76 0 0 0 MANCHESTER SMALL PLANET AIRLINES CD 18 0 0 56 22 11 6 0 6 39 0 0 0 GATWICK STRATEGIC AIRLINES CA 3 0 0 67 33 0 0 0 0 12 0 0 0 (LUXEMBOURG) GATWICK STRATEGIC AIRLINES CD 2 0 0 50 50 0 0 0 0 19 0 0 0 (LUXEMBOURG) MANCHESTER STRATEGIC AIRLINES C1400710721002900A 0 (LUXEMBOURG)

267 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: K

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED Early 16 to 31 to 1h 1m 3h 1m More Average % Average No REPORTING CHARTER/ ARR/ to 15 30 60 mins to 3 to 6 than 6 delay Early Delay matched Actual Plan (8) mins ORIGIN / DESTINATION AIRPORT AIRLINE SCHED DEP (7) mins hours hours hours (mins) to 15 (mins) records KOS MANCHESTER STRATEGIC AIRLINES CD 13 0 0 54 15 0 31 0 0 45 0 0 0 (LUXEMBOURG) BIRMINGHAM THOMAS COOK AIRLINES LTD CA 41 0 0 93 5 0 0 0 2 27 85 17 20 BIRMINGHAM THOMAS COOK AIRLINES LTD CD 42 0 0 88 2 10 0 0 0 6 86 15 21 GATWICK THOMAS COOK AIRLINES LTD CA 41 0 0 83 0 0 12 2 2 47 81 17 43 GATWICK THOMAS COOK AIRLINES LTD CD 41 0 0 73 10 2 10 5 0 29 84 19 43 GLASGOW THOMAS COOK AIRLINES LTD CA 22 0 0 77 0 9 5 5 5 60 74 16 23 GLASGOW THOMAS COOK AIRLINES LTD CD 21 0 0 71 10 10 5 5 0 25 61 23 23 MANCHESTER THOMAS COOK AIRLINES LTD CA 46 0 0 50 7 13 13 17 0 64 67 43 63 MANCHESTER THOMAS COOK AIRLINES LTD CD 44 0 0 41 9 14 20 16 0 71 48 49 62 NEWCASTLE THOMAS COOK AIRLINES LTD CA 24 1 0 54 4 13 21 8 0 55 90 4 21 NEWCASTLE THOMAS COOK AIRLINES LTD CD 25 0 0 52 8 16 8 16 0 62 86 7 21 BIRMINGHAM THOMSON AIRWAYS LTD CA 21 0 0 95 0 5 0 0 0 3 64 40 25 BIRMINGHAM THOMSON AIRWAYS LTD CD 21 0 0 90 5 5 0 0 0 6 48 47 25 GATWICK THOMSON AIRWAYS LTD CA 86 0 0 93 2 1 3 0 0 6 47 56 91 GATWICK THOMSON AIRWAYS LTD CD 86 0 0 87 8 1 3 0 0 9 44 64 91 MANCHESTER THOMSON AIRWAYS LTD CA 68 0 0 76 7 6 9 1 0 16 46 43 65 MANCHESTER THOMSON AIRWAYS LTD CD 70 0 0 64 14 10 9 1 1 28 46 53 67 NEWCASTLE THOMSON AIRWAYS LTD CA 25 0 0 84 16 0 0 0 0 5 79 53 24 NEWCASTLE THOMSON AIRWAYS LTD CD 25 0 0 80 12 4 4 0 0 9 80 55 25 MANCHESTER TRAVEL SERVICE AIRLINES CA 4 0 0 100 0 0 0 0 0 3 0 0 0 MANCHESTER TRAVEL SERVICE AIRLINES CD 4 0 0 100 0 0 0 0 0 6 0 0 0 TOTAL KOS 1324 2 0 74 9 7 7 2 1 24 54 49 49

KRAKOW EDINBURGH EASYJET AIRLINE COMPANY LTD SA 193 0 0 88 6 3 4 0 0 8 76 16 187 EDINBURGH EASYJET AIRLINE COMPANY LTD SD 193 0 0 92 7 2 0 0 0 3 85 9 188 GATWICK EASYJET AIRLINE COMPANY LTD SA 365 0 0 85 7 4 3 1 0 10 86 9 366 GATWICK EASYJET AIRLINE COMPANY LTD SD 365 0 0 84 9 4 2 1 0 9 92 6 367 BIRMINGHAM JET2.COM LTD CA 2 0 0 100 0 0 0 0 0 0 100 0 1 BIRMINGHAM JET2.COM LTD CD 2 0 0 100 0 0 0 0 0 8 100 15 1

268 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: K

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

KRISTIANSAND (KJEVIK)

KUALA LUMPUR (SEPANG) GATWICK AIR ASIA SA 71 0 0 45 23 21 7 4 0 35 60 18 43 GATWICK AIR ASIA SD 71 0 0 58 11 14 10 4 3 63 63 17 43 HEATHROW MALAYSIAN AIRLINES SYSTEM- SA 729 0 5 73 14 9 3 1 1 19 79 15 729 MAS HEATHROW MALAYSIAN AIRLINES SYSTEM- SD 728 0 2 80 12 4 3 1 1 16 84 10 729 MAS TOTAL KUALA LUMPUR (SEPANG) 1599 1 7 74 13 7 3 1 1 20 79 14 14

KUOPIO

KUUSAMO GATWICK THOMSON AIRWAYS LTD CA 10 0 0 60 20 10 10 0 0 25 100 4 2 GATWICK THOMSON AIRWAYS LTD CD 10 0 0 70 10 10 0 10 0 29 100 0 3 TOTAL KUUSAMO 20 0 0 65 15 10 5 5 0 27 100 2 2

KUWAIT HEATHROW BRITISH AIRWAYS PLC SA 363 0 2 90 4 2 4 0 0 7 93 5 364 HEATHROW BRITISH AIRWAYS PLC SD 363 0 1 69 13 11 6 1 0 17 76 12 364 HEATHROW KUWAIT AIRWAYS SA 374 0 0 48 22 20 9 1 1 30 52 28 380 HEATHROW KUWAIT AIRWAYS SD 372 0 2 72 13 9 5 1 0 17 68 21 376 TOTAL KUWAIT 1472 3 5 70 13 10 6 1 0 18 72 17 17

269 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: L

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

LA ROCHELLE GATWICK EASYJET AIRLINE COMPANY LTD SA 60 0 0 57 17 13 13 0 0 25 83 11 75 GATWICK EASYJET AIRLINE COMPANY LTD SD 60 0 0 57 25 10 8 0 0 20 91 5 75 BIRMINGHAM FLYBE LTD SA 28 0 1 61 11 11 18 0 0 26 94 9 50 BIRMINGHAM FLYBE LTD SD 29 0 0 41 21 21 14 3 0 36 90 8 50 MANCHESTER FLYBE LTD SA 23 0 0 57 13 13 17 0 0 28 0 0 0 MANCHESTER FLYBE LTD SD 23 0 0 65 4 13 17 0 0 26 0 0 0 EDINBURGH JET2.COM LTD SA 14 0 0 93 7 0 0 0 0 3 86 12 14 EDINBURGH JET2.COM LTD SD 14 0 0 64 21 14 0 0 0 12 53 26 15 STANSTED RYANAIR SA 197 0 0 71 18 7 1 3 1 20 84 10 233 STANSTED RYANAIR SD 197 0 0 84 12 4 1 0 0 7 90 5 233 TOTAL LA ROCHELLE 645 0 1 70 16 8 5 1 0 18 87 8 8

LA ROMANA

LAGOS GATWICK AIR NIGERIA SA 76 2 3 64 12 9 11 4 0 26 0 0 0 GATWICK AIR NIGERIA SD 78 0 1 45 21 17 9 5 4 69 0 0 0 HEATHROW ARIK AIR SA 369 1 0 44 14 20 18 3 1 46 56 28 362 HEATHROW ARIK AIR SD 361 4 5 67 11 14 6 0 2 34 77 13 359 HEATHROW BRITISH AIRWAYS PLC SA 366 0 0 85 4 6 4 1 0 13 92 7 364 HEATHROW BRITISH AIRWAYS PLC SD 366 0 0 36 28 26 8 1 0 32 41 23 365 HEATHROW VIRGIN ATLANTIC AIRWAYS LTD SA 358 8 8 83 8 5 3 1 0 12 88 8 363 HEATHROW VIRGIN ATLANTIC AIRWAYS LTD SD 362 4 4 73 17 6 3 0 1 19 72 11 364 TOTAL LAGOS 2337 34 21 64 14 13 7 1 1 27 71 15 15

LAHORE HEATHROW PAKISTAN INTL AIRLINES SA 160 1 2 34 21 19 18 7 1 59 37 33 156 HEATHROW PAKISTAN INTL AIRLINES SD 146 1 2 67 13 8 9 3 1 27 60 30 156

270 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: L

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

LAKSELV/BANAK

LAMETIA-TERME GATWICK AER LINGUS CA 26 0 0 81 8 8 4 0 0 11 0 0 0 GATWICK AER LINGUS CD 26 0 0 58 31 4 8 0 0 20 0 0 0 STANSTED RYANAIR SA 211 1 1 44 32 20 3 1 0 24 37 24 156 STANSTED RYANAIR SD 212 0 0 89 6 3 1 0 0 9 90 6 156 TOTAL LAMETIA-TERME 475 1 1 67 19 11 3 1 0 16 67 14 14

LANNION

LANSERIA

LARNACA BIRMINGHAM AEGEAN AIRLINES CA 22 0 0 55 18 18 9 0 0 20 0 0 0 BIRMINGHAM AEGEAN AIRLINES CD 22 0 0 27 32 23 18 0 0 31 0 0 0 HEATHROW AEGEAN AIRLINES SA 348 0 0 68 19 9 4 0 0 14 74 13 280 HEATHROW AEGEAN AIRLINES SD 344 0 0 60 19 15 6 0 0 21 52 19 279 HEATHROW BRITISH AIRWAYS PLC SA 363 0 2 76 14 5 5 1 0 15 67 23 363 HEATHROW BRITISH AIRWAYS PLC SD 364 0 0 78 12 5 4 1 0 13 79 15 363 HEATHROW CYPRUS AIRWAYS SA 716 0 0 63 23 13 1 0 0 15 68 15 819 HEATHROW CYPRUS AIRWAYS SD 713 0 2 70 15 11 3 1 0 14 63 19 819 MANCHESTER CYPRUS AIRWAYS SA 4 0 0 25 50 25 0 0 0 24 59 18 170 MANCHESTER CYPRUS AIRWAYS SD 3 0 0 67 0 33 0 0 0 18 53 24 169 STANSTED CYPRUS AIRWAYS SA 46 0 0 74 15 9 2 0 0 12 78 16 9 STANSTED CYPRUS AIRWAYS SD 46 0 0 63 15 17 4 0 0 18 78 20 9 GATWICK EASYJET AIRLINE COMPANY LTD SA 291 2 4 86 8 4 2 0 0 8 77 13 281 GATWICK EASYJET AIRLINE COMPANY LTD SD 295 0 0 74 15 8 3 0 0 12 75 13 285 MANCHESTER JET2.COM LTD SA 47 0 0 38 36 13 11 2 0 29 16 59 25 MANCHESTER JET2.COM LTD SD 47 0 0 70 17 4 6 2 0 20 12 51 25

271 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: L

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED Early 16 to 31 to 1h 1m 3h 1m More Average % Average No REPORTING CHARTER/ ARR/ to 15 30 60 mins to 3 to 6 than 6 delay Early Delay matched Actual Plan (8) mins ORIGIN / DESTINATION AIRPORT AIRLINE SCHED DEP (7) mins hours hours hours (mins) to 15 (mins) records LARNACA GATWICK LIVINGSTON COMPAGNIA AEREA CA 5 0 0 20 40 20 20 0 0 30 0 0 0 GATWICK LIVINGSTON COMPAGNIA AEREA CD 4 0 0 25 25 25 25 0 0 38 0 0 0 BIRMINGHAM MONARCH AIRLINES SA 182 3 3 81 5 7 7 0 0 13 88 7 139 BIRMINGHAM MONARCH AIRLINES SD 183 0 0 69 14 9 7 1 0 21 76 11 144 GATWICK MONARCH AIRLINES SA 72 1 2 38 38 13 10 3 0 31 62 23 178 GATWICK MONARCH AIRLINES SD 73 0 0 49 16 22 10 3 0 30 59 27 177 LUTON MONARCH AIRLINES SA 144 1 2 56 21 15 6 0 3 43 68 15 223 LUTON MONARCH AIRLINES SD 145 0 0 59 21 13 5 0 1 26 58 18 223 MANCHESTER MONARCH AIRLINES SA 286 0 3 48 23 12 15 1 1 38 61 22 301 MANCHESTER MONARCH AIRLINES SD 288 0 0 46 23 18 11 1 0 32 63 21 300 GATWICK SMALL PLANET AIRLINES CA 18 0 0 0 0 56 44 0 0 63 0 0 0 GATWICK SMALL PLANET AIRLINES CD 19 0 0 47 53 0 0 0 0 16 0 0 0 GATWICK STRATEGIC AIRLINES C1210750025002600A 0 (LUXEMBOURG) GATWICK STRATEGIC AIRLINES C130015312315889700D 0 (LUXEMBOURG) BIRMINGHAM THOMAS COOK AIRLINES LTD CA 57 1 0 84 4 7 4 0 2 27 71 21 56 BIRMINGHAM THOMAS COOK AIRLINES LTD CD 56 0 0 79 13 2 7 0 0 12 73 29 55 GATWICK THOMAS COOK AIRLINES LTD CA 75 1 0 79 3 5 11 0 3 27 70 31 99 GATWICK THOMAS COOK AIRLINES LTD CD 75 0 0 68 12 9 8 0 3 34 79 26 102 GLASGOW THOMAS COOK AIRLINES LTD CA 77 0 0 75 12 4 6 3 0 18 71 32 55 GLASGOW THOMAS COOK AIRLINES LTD CD 76 0 0 79 8 5 5 3 0 19 69 28 55 MANCHESTER THOMAS COOK AIRLINES LTD CA 75 0 0 63 9 11 11 5 1 46 63 23 100 MANCHESTER THOMAS COOK AIRLINES LTD CD 77 0 0 52 18 16 9 5 0 38 60 28 97 NEWCASTLE THOMAS COOK AIRLINES LTD CA 53 0 0 72 9 6 9 4 0 25 85 19 73 NEWCASTLE THOMAS COOK AIRLINES LTD CD 53 0 0 70 9 9 6 6 0 28 79 14 70 BIRMINGHAM THOMSON AIRWAYS LTD CA 26 0 0 77 12 8 4 0 0 9 82 8 55 BIRMINGHAM THOMSON AIRWAYS LTD CD 26 0 0 85 4 4 8 0 0 11 78 19 54 GATWICK THOMSON AIRWAYS LTD CA 91 0 0 76 11 11 2 0 0 11 51 32 77 GATWICK THOMSON AIRWAYS LTD CD 91 0 0 81 9 7 3 0 0 12 72 23 75 GLASGOW THOMSON AIRWAYS LTD CA 21 0 0 95 5 0 0 0 0 4 44 25 27 272 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: L

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

LAS PALMAS GATWICK EASYJET AIRLINE COMPANY LTD SA 197 2 2 76 10 7 7 1 0 15 69 14 238 GATWICK EASYJET AIRLINE COMPANY LTD SD 199 0 0 79 12 4 5 1 0 12 78 12 238 MANCHESTER JET2.COM LTD SA 28 0 0 86 0 11 4 0 0 9 69 15 26 MANCHESTER JET2.COM LTD SD 28 0 0 71 11 11 7 0 0 15 50 25 26 NEWCASTLE JET2.COM LTD SA 28 0 1 75 7 7 7 0 4 46 67 16 27 NEWCASTLE JET2.COM LTD SD 28 0 0 75 14 7 4 0 0 12 63 16 27 BIRMINGHAM MONARCH AIRLINES SA 111 1 1 64 15 10 10 1 0 24 78 15 100 BIRMINGHAM MONARCH AIRLINES SD 111 0 2 66 15 8 10 1 0 22 90 10 101 MANCHESTER MONARCH AIRLINES SA 86 1 2 62 14 9 8 7 0 37 73 11 110 MANCHESTER MONARCH AIRLINES SD 86 0 0 64 10 10 8 7 0 36 82 8 111 BIRMINGHAM RYANAIR SA 100 0 0 97 1 2 0 0 0 2 95 6 102 BIRMINGHAM RYANAIR SD 100 0 0 88 8 3 1 0 0 7 95 8 103 EDINBURGH RYANAIR SA 87 0 0 86 8 5 1 0 0 6 78 13 94 EDINBURGH RYANAIR SD 87 0 0 93 5 2 0 0 0 5 85 9 94 LUTON RYANAIR SA 104 1 0 91 4 5 0 0 0 4 92 3 106 LUTON RYANAIR SD 104 0 0 76 10 13 2 0 0 13 80 8 106 STANSTED RYANAIR SA 174 1 3 85 6 4 5 0 0 10 78 12 184 STANSTED RYANAIR SD 177 0 1 89 5 3 2 0 0 7 94 7 185 BIRMINGHAM THOMAS COOK AIRLINES LTD CA 33 0 0 94 0 0 6 0 0 6 88 12 43 273 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: L

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED Early 16 to 31 to 1h 1m 3h 1m More Average % Average No REPORTING CHARTER/ ARR/ to 15 30 60 mins to 3 to 6 than 6 delay Early Delay matched Actual Plan (8) mins ORIGIN / DESTINATION AIRPORT AIRLINE SCHED DEP (7) mins hours hours hours (mins) to 15 (mins) records LAS PALMAS BIRMINGHAM THOMAS COOK AIRLINES LTD CD 32 0 0 78 13 9 0 0 0 9 82 10 44 GATWICK THOMAS COOK AIRLINES LTD CA 94 0 0 74 9 7 7 2 0 20 80 14 93 GATWICK THOMAS COOK AIRLINES LTD CD 93 0 0 81 5 4 6 3 0 21 82 11 92 GLASGOW THOMAS COOK AIRLINES LTD CA 58 0 0 81 9 0 5 5 0 21 67 22 64 GLASGOW THOMAS COOK AIRLINES LTD CD 59 0 0 64 19 5 7 5 0 27 72 20 65 MANCHESTER THOMAS COOK AIRLINES LTD CA 139 0 0 69 14 1 13 3 0 26 65 25 132 MANCHESTER THOMAS COOK AIRLINES LTD CD 138 1 0 66 12 5 12 5 0 33 69 22 132 NEWCASTLE THOMAS COOK AIRLINES LTD CA 43 0 0 86 9 2 0 0 2 14 75 13 51 NEWCASTLE THOMAS COOK AIRLINES LTD CD 43 0 0 91 2 2 2 0 2 15 69 16 52 STANSTED THOMAS COOK AIRLINES LTD CA 13 0 0 92 8 0 0 0 0 4 85 8 13 STANSTED THOMAS COOK AIRLINES LTD CD 13 0 0 92 8 0 0 0 0 2 100 1 14 BIRMINGHAM THOMSON AIRWAYS LTD CA 53 0 0 98 0 0 2 0 0 3 81 7 54 BIRMINGHAM THOMSON AIRWAYS LTD CD 53 0 0 91 6 2 2 0 0 7 88 7 52 EDINBURGH THOMSON AIRWAYS LTD CA 36 0 0 58 14 11 17 0 0 28 24 59 33 EDINBURGH THOMSON AIRWAYS LTD CD 35 0 0 69 9 6 17 0 0 27 20 62 35 GATWICK THOMSON AIRWAYS LTD CA 183 0 0 63 24 8 5 0 0 16 66 19 195 GATWICK THOMSON AIRWAYS LTD CD 184 0 0 79 13 5 3 0 0 11 80 15 198 GLASGOW THOMSON AIRWAYS LTD CA 52 0 0 69 12 12 6 2 0 17 81 14 52 GLASGOW THOMSON AIRWAYS LTD CD 51 0 0 76 16 4 2 2 0 15 87 11 53 LUTON THOMSON AIRWAYS LTD CA 53 0 0 79 9 2 9 0 0 14 88 7 52 LUTON THOMSON AIRWAYS LTD CD 53 0 0 87 4 4 6 0 0 11 87 9 52 MANCHESTER THOMSON AIRWAYS LTD CA 157 0 0 78 10 8 3 1 0 15 78 15 156 MANCHESTER THOMSON AIRWAYS LTD CD 157 1 0 68 18 8 5 1 0 19 79 17 157 NEWCASTLE THOMSON AIRWAYS LTD CA 53 0 0 89 8 2 2 0 0 5 71 14 52 NEWCASTLE THOMSON AIRWAYS LTD CD 53 0 0 98 0 0 2 0 0 4 73 13 52 STANSTED THOMSON AIRWAYS LTD CA 32 0 0 75 22 3 0 0 0 8 77 10 30 STANSTED THOMSON AIRWAYS LTD CD 31 0 0 97 3 0 0 0 0 2 93 4 30 TOTAL LAS PALMAS 3838 14 13 78 10 5 5 1 0 15 78 14 14

LAS VEGAS GATWICK BRITISH AIRWAYS PLC SA 26 0 0 69 8 15 8 0 0 19 0 0 0 274 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: L

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

LE HAVRE

LE MANS

LEEDS BRADFORD EDINBURGH BMI REGIONAL SA 118 0 0 94 1 3 2 0 0 4 91 6 427 EDINBURGH BMI REGIONAL SD 122 0 0 93 4 2 1 0 0 3 93 4 437 GLASGOW BMI REGIONAL SA 141 0 0 96 1 1 1 0 0 2 91 6 462 GLASGOW BMI REGIONAL SD 145 0 0 93 3 3 1 0 0 4 93 5 469 HEATHROW BRITISH AIRWAYS PLC SA 78 0 1 78 10 8 4 0 0 12 0 0 0 HEATHROW BRITISH AIRWAYS PLC SD 80 0 0 79 16 4 1 0 0 7 0 0 0 GLASGOW FLYBE LTD SD 18 0 0 89 0 11 0 0 0 9 0 0 0 MANCHESTER FLYBE LTD SA 4 4 4 50 0 50 0 0 0 25 100 0 2 MANCHESTER FLYBE LTD SD 5 1 2 40 20 20 0 20 0 55 100 12 1 EDINBURGH JET2.COM LTD SA 7 0 0 0 14 14 71 0 0 70 0 21 1 EDINBURGH JET2.COM LTD SD 5 0 0 60 0 40 0 0 0 30 50 20 2 GLASGOW LOGANAIR SA 322 1 0 84 7 6 4 0 0 10 0 0 0 GLASGOW LOGANAIR SD 305 1 0 82 9 4 5 0 0 12 0 0 0 STANSTED RYANAIR SA 2 2 0 0 100 0 0 0 0 21 0 0 0

275 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: L

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

LEIPZIG STANSTED RYANAIR SA 315 0 1 93 4 3 0 0 0 3 93 2 43 STANSTED RYANAIR SD 316 0 0 87 8 6 0 0 0 6 91 4 43 TOTAL LEIPZIG 637 6 1 90 6 4 0 0 0 4 91 3 3

LEMNOS GATWICK SMALL PLANET AIRLINES CD 19 0 0 84 5 5 0 5 0 18 0 0 0 GATWICK THOMAS COOK AIRLINES LTD CA 24 0 0 75 13 8 4 0 0 11 100 1 23 GATWICK THOMAS COOK AIRLINES LTD CD 23 0 0 57 26 9 9 0 0 20 100 3 23 TOTAL LEMNOS 66 0 0 71 15 8 5 2 0 16 91 16 16

LIBERIA

LIBREVILLE

LIEGE

LIEIDA GATWICK THOMAS COOK AIRLINES LTD CA 11 0 0 55 0 18 18 9 0 49 0 0 0 GATWICK THOMAS COOK AIRLINES LTD CD 19 0 0 74 5 0 16 5 0 34 0 0 0 MANCHESTER THOMAS COOK AIRLINES LTD CA 9 0 0 33 0 11 44 11 0 77 0 0 0 MANCHESTER THOMAS COOK AIRLINES LTD CD 14 0 0 79 0 14 7 0 0 15 0 0 0 TOTAL LIEIDA 53 0 0 64 2 9 19 6 0 39 0 0 0

LILLE TOTAL LILLE 2 1 01000 0000700 0

LIMA TOTAL LIMA 2 1 0 0 50 50 0 0 0 42 50 22 22

LIMOGES NEWCASTLE FLYBE LTD SA 16 0 0 88 0 0 13 0 0 13 89 11 18 NEWCASTLE FLYBE LTD SD 16 0 0 63 19 6 13 0 0 24 72 19 18 STANSTED RYANAIR SA 298 0 3 82 12 5 1 1 0 10 89 5 297 STANSTED RYANAIR SD 299 0 2 85 11 3 1 0 0 8 88 6 297

276 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: L

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

LINKOPING

LINZ STANSTED RYANAIR SA 180 0 0 92 3 4 1 0 0 5 86 7 219 STANSTED RYANAIR SD 180 0 0 94 3 2 1 0 0 4 89 5 218 TOTAL LINZ 364 1 0 93 4 3 1 0 0 4 87 6 6

LISBON GATWICK AIR PORTUGAL SA 317 0 0 75 12 9 4 0 0 12 89 8 356 GATWICK AIR PORTUGAL SD 317 0 0 72 15 9 4 0 0 13 89 9 356 HEATHROW AIR PORTUGAL SA 2123 2 2 59 18 14 9 0 0 21 75 14 2141 HEATHROW AIR PORTUGAL SD 2122 1 4 65 14 11 10 1 0 21 72 16 2138 MANCHESTER AIR PORTUGAL SA 303 0 0 41 30 18 11 0 0 30 57 20 164 MANCHESTER AIR PORTUGAL SD 303 0 0 42 26 20 12 0 0 30 55 23 164 BIRMINGHAM BMIBABY LTD SA 47 0 0 89 2 6 2 0 0 6 0 0 0 BIRMINGHAM BMIBABY LTD SD 47 0 0 87 9 2 2 0 0 9 0 0 0 HEATHROW BRITISH AIRWAYS PLC SA 1085 0 1 76 11 7 5 0 0 13 82 9 1300 HEATHROW BRITISH AIRWAYS PLC SD 1088 0 0 81 9 6 3 0 0 9 84 7 1301 EDINBURGH EASYJET AIRLINE COMPANY LTD SA 80 0 0 89 4 3 5 0 0 8 91 8 95 EDINBURGH EASYJET AIRLINE COMPANY LTD SD 80 0 0 90 3 3 5 0 0 7 94 7 95 GATWICK EASYJET AIRLINE COMPANY LTD SA 370 0 0 71 13 9 5 2 0 20 72 13 381 GATWICK EASYJET AIRLINE COMPANY LTD SD 370 0 0 77 12 6 3 1 0 15 82 10 381 LUTON EASYJET AIRLINE COMPANY LTD SA 490 1 1 79 10 6 4 1 0 13 72 14 520 LUTON EASYJET AIRLINE COMPANY LTD SD 491 0 0 75 13 8 4 0 0 13 76 11 520 GLASGOW JET2.COM LTD CA 5 0 0 80 20 0 0 0 0 7 100 0 1 GLASGOW JET2.COM LTD CD 5 0 0 80 20 0 0 0 0 10 100 4 1 LUTON SATA CA 2 0 0 0 50 50 0 0 0 31 0 0 0 LUTON SATA CD 2 0 0 0 0 50 50 0 0 71 0 0 0 MANCHESTER SATA CA 2 0 0 0 50 50 0 0 0 26 0 37 2 MANCHESTER SATA CD 2 0 0 500 0500 0485021 2

277 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: L

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

LIVERPOOL (JOHN LENNON) GATWICK BMI REGIONAL CA 2 0 0 50 0 50 0 0 0 21 0 0 0 NEWCASTLE BMI REGIONAL CA 2 0 0 0 0 50 50 0 0 61 0 0 0 NEWCASTLE BMI REGIONAL CD 2 0 0 100 0 0 0 0 0 4 0 48 1 GATWICK EASTERN AIRWAYS CA 4 0 0 100 0 0 0 0 0 3 0 34 1 NEWCASTLE EASTERN AIRWAYS CA 2 0 0 100 0 0 0 0 0 3 0 0 0 NEWCASTLE EASTERN AIRWAYS CD 2 0 0 100 0 0 0 0 0 5 100 0 1 TOTAL LIVERPOOL (JOHN LENNON) 22 9 1 73 9 9 9 0 0 15 50 22 22

LJUBLJANA LUTON ADRIA AIRWAYS CA 2 0 0 100 0 0 0 0 0 14 0 0 0 LUTON ADRIA AIRWAYS SA 110 0 0 94 4 1 2 0 0 5 0 0 0 LUTON ADRIA AIRWAYS SD 110 0 0 82 13 4 2 0 0 10 0 0 0 LUTON ADRIA AIRWAYS CD 2 0 0 50 50 0 0 0 0 9 0 0 0 MANCHESTER ADRIA AIRWAYS SA 40 0 0 85 3 5 8 0 0 12 79 10 39 MANCHESTER ADRIA AIRWAYS SD 40 0 0 80 8 8 5 0 0 13 77 11 39 STANSTED EASYJET AIRLINE COMPANY LTD SA 332 0 0 93 2 2 3 1 0 6 76 14 323 STANSTED EASYJET AIRLINE COMPANY LTD SD 332 0 0 94 3 1 2 1 0 5 88 8 323 LUTON WIZZ AIR SA 26 0 0 69 8 12 8 4 0 27 0 0 0 LUTON WIZZ AIR SD 26 0 0 62 15 8 12 4 0 29 0 0 0 TOTAL LJUBLJANA 1022 4 0 90 4 2 3 1 0 8 83 11 11

LODZ LUBLINEK EDINBURGH RYANAIR SA 86 0 0 80 13 5 1 1 0 13 75 15 102 EDINBURGH RYANAIR SD 86 0 0 95 3 1 0 0 0 3 91 6 103 STANSTED RYANAIR SA 328 0 3 90 6 2 2 0 0 6 93 6 324 STANSTED RYANAIR SD 332 0 1 94 3 2 1 0 0 5 94 4 326 LUTON WIZZ AIR SA 145 0 1 90 3 1 4 1 0 11 91 5 46

278 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: L

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

LOME

LONDON CITY EDINBURGH BA CITYFLYER LTD SA 2126 1 0 88 6 4 2 0 0 6 88 7 2075 EDINBURGH BA CITYFLYER LTD SD 2141 0 0 88 5 3 2 1 0 9 87 9 2102 GLASGOW BA CITYFLYER LTD SA 1356 0 0 89 6 4 2 0 0 6 88 7 1193 GLASGOW BA CITYFLYER LTD SD 1356 0 0 90 5 3 2 0 0 6 89 8 1180 EDINBURGH CITY JET SA 893 3 0 87 6 3 3 0 0 9 84 8 705 EDINBURGH CITY JET SD 895 2 1 89 5 2 3 1 0 9 85 9 722 TOTAL LONDON CITY 8770 12 3 89 6 3 2 0 0 7 87 8 8

LORIENT

LOS ANGELES INTERNATION HEATHROW AMERICAN AIRLINES SA 357 0 1 75 15 7 3 1 0 12 79 12 365 HEATHROW AMERICAN AIRLINES SD 357 0 0 76 15 6 3 0 0 12 72 16 365 HEATHROW BRITISH AIRWAYS PLC SA 937 1 1 62 20 12 5 1 0 18 61 20 992 HEATHROW BRITISH AIRWAYS PLC SD 936 0 0 65 19 11 5 0 0 19 66 17 992 HEATHROW UNITED AIRLINES SA 346 0 1 73 12 9 6 0 0 15 84 11 349 HEATHROW UNITED AIRLINES SD 346 1 3 79 9 6 4 1 0 15 83 13 349 HEATHROW VIRGIN ATLANTIC AIRWAYS LTD SA 662 0 0 82 7 6 5 0 0 10 85 10 697 HEATHROW VIRGIN ATLANTIC AIRWAYS LTD SD 662 0 0 70 13 8 8 0 0 18 73 13 698 TOTAL LOS ANGELES INTERNATIONAL 4603 13 7 71 15 9 5 0 0 16 73 15 15

LOS CABOS

LUANDA HEATHROW BRITISH AIRWAYS PLC SA 102 1 0 72 15 11 3 0 0 13 87 19 100 HEATHROW BRITISH AIRWAYS PLC SD 103 0 0 69 21 4 5 1 0 15 73 13 101 TOTAL LUANDA 205 2 0 70 18 7 4 0 0 14 80 16 16

LUBECK

279 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: L

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

LULEA

LUSAKA HEATHROW BRITISH AIRWAYS PLC SA 155 0 0 61 17 10 10 1 0 24 64 19 155 HEATHROW BRITISH AIRWAYS PLC SD 155 0 0 69 19 5 7 1 0 17 73 14 155 TOTAL LUSAKA 310 1 0 65 18 7 9 1 0 20 68 16 16

LUTON MANCHESTER BMI REGIONAL CA 2 0 0 0 50 0 50 0 0 46 0 0 0 NEWCASTLE BMI REGIONAL CA 2 0 0 50 0 50 0 0 0 32 0 0 0 NEWCASTLE EASTERN AIRWAYS CA 4 0 0 75 25 0 0 0 0 11 0 38 1 NEWCASTLE EASTERN AIRWAYS CD 4 0 0 25 50 25 0 0 0 23 100 0 2 EDINBURGH EASYJET AIRLINE COMPANY LTD SA 1107 1 1 88 5 3 3 0 0 7 85 8 1020 EDINBURGH EASYJET AIRLINE COMPANY LTD SD 1108 0 0 89 5 3 3 0 0 7 85 10 1019 GLASGOW EASYJET AIRLINE COMPANY LTD SA 1116 3 1 92 4 3 2 0 0 5 87 7 1144 GLASGOW EASYJET AIRLINE COMPANY LTD SD 1118 0 1 87 6 4 2 1 0 8 85 9 1142 STANSTED EASYJET AIRLINE COMPANY LTD SD 2 1 0 50 50 0 0 0 0 17 0 36 1 TOTAL LUTON 4471 36 3 89 5 3 3 0 0 7 85 9 9

LUXEMBOURG HEATHROW BRITISH AIRWAYS PLC SA 675 1 0 78 11 7 5 0 0 12 71 17 492 HEATHROW BRITISH AIRWAYS PLC SD 676 0 0 85 7 6 2 0 0 9 77 13 493 LONDON CITY CITY JET SA 185 1 0 93 3 2 2 0 0 4 100 1 5 LONDON CITY CITY JET SD 188 0 0 96 2 1 1 0 0 3 40 119 5 GATWICK EASYJET AIRLINE COMPANY LTD SA 37 0 0 97 0 3 0 0 0 3 0 0 0 GATWICK EASYJET AIRLINE COMPANY LTD SD 37 0 0 100 0 0 0 0 0 0 0 0 0 LONDON CITY LUXAIR SA 1196 0 1 90 6 3 1 0 0 5 86 8 1171

280 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: L

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

LUXOR GATWICK EASYJET AIRLINE COMPANY LTD SA 67 1 1 97 1 0 0 1 0 5 91 7 70 GATWICK EASYJET AIRLINE COMPANY LTD SD 68 0 0 93 4 3 0 0 0 6 80 14 70 HEATHROW EGYPT AIR SA 53 0 0 40 23 32 6 0 0 25 49 41 39 HEATHROW EGYPT AIR SD 53 0 0 83 9 6 2 0 0 8 78 15 45 GATWICK MONARCH AIRLINES CA 34 0 0 74 3 12 9 3 0 22 88 5 42 GATWICK MONARCH AIRLINES CD 35 0 0 83 9 3 3 3 0 15 93 5 43 MANCHESTER THOMAS COOK AIRLINES LTD CA 24 0 0 71 21 4 4 0 0 15 68 15 28 MANCHESTER THOMAS COOK AIRLINES LTD CD 24 0 0 100 0 0 0 0 0 4 93 7 27 GATWICK THOMSON AIRWAYS LTD CA 52 0 0 90 8 2 0 0 0 3 83 8 48 GATWICK THOMSON AIRWAYS LTD CD 52 0 0 83 13 2 0 2 0 13 80 9 49 MANCHESTER THOMSON AIRWAYS LTD CA 52 0 0 85 13 2 0 0 0 6 82 9 50 MANCHESTER THOMSON AIRWAYS LTD CD 52 0 0 69 29 2 0 0 0 12 86 11 50 TOTAL LUXOR 566 1 1 81 11 6 2 1 0 11 80 13 13

LYDD

LYON GATWICK AER LINGUS CA 17 0 0 82 12 6 0 0 0 7 0 76 4 GATWICK AER LINGUS CD 17 0 0 94 6 0 0 0 0 3 50 23 2 GLASGOW AIR MEDITERRANEE CA 9 0 0 100 0 0 0 0 0 2 0 0 0 GLASGOW AIR MEDITERRANEE CD 9 0 0 78 0 11 11 0 0 16 0 0 0 MANCHESTER BMI REGIONAL SA 245 0 0 95 2 2 1 0 0 3 88 7 249 MANCHESTER BMI REGIONAL SD 245 0 0 97 1 2 0 0 0 2 93 5 249 BIRMINGHAM BRIT AIR SA 117 0 0 94 2 3 2 0 0 5 94 5 468 BIRMINGHAM BRIT AIR SD 114 0 0 94 1 4 1 0 0 4 94 4 466 HEATHROW BRITISH AIRWAYS PLC SA 1100 1 0 75 11 8 5 1 0 14 84 8 1080

281 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: L

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

LYON(BRON)

282 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: M

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MADRID GATWICK AIR EUROPA SA 722 0 0 78 13 6 3 0 0 11 69 15 697 GATWICK AIR EUROPA SD 722 0 0 83 8 6 3 0 0 10 70 16 697 GLASGOW AIR NOSTRUM SA 66 0 0 77 11 8 5 0 0 12 71 14 17 GLASGOW AIR NOSTRUM SD 66 0 0 62 15 15 8 0 0 21 65 18 17 MANCHESTER AIR NOSTRUM SA 176 1 0 31 38 25 7 0 0 27 38 28 63 MANCHESTER AIR NOSTRUM SD 173 0 2 47 21 21 10 1 0 27 41 29 63 LONDON CITY BA CITYFLYER LTD SA 542 0 0 92 4 2 2 0 0 5 92 5 548 LONDON CITY BA CITYFLYER LTD SD 547 0 0 78 9 7 5 0 0 14 71 17 553 HEATHROW BRITISH AIRWAYS PLC SA 1768 0 0 63 16 13 7 0 0 19 64 18 1792 HEATHROW BRITISH AIRWAYS PLC SD 3935 0 1 69 14 11 5 0 0 16 78 11 1791 EDINBURGH EASYJET AIRLINE COMPANY LTD SA 377 0 0 69 17 9 5 1 0 16 82 11 382 EDINBURGH EASYJET AIRLINE COMPANY LTD SD 376 0 0 57 22 13 8 1 0 21 74 16 383 GATWICK EASYJET AIRLINE COMPANY LTD SA 1595 1 2 73 14 8 4 1 0 16 65 23 1546 GATWICK EASYJET AIRLINE COMPANY LTD SD 1595 0 1 77 12 7 4 0 0 12 70 16 1544 LUTON EASYJET AIRLINE COMPANY LTD SA 709 1 0 79 11 6 4 0 0 12 76 13 834 LUTON EASYJET AIRLINE COMPANY LTD SD 708 0 0 87 7 4 2 0 0 9 83 10 835 MANCHESTER EASYJET AIRLINE COMPANY LTD SA 170 0 0 81 10 6 2 1 0 10 67 20 36 MANCHESTER EASYJET AIRLINE COMPANY LTD SD 170 0 0 93 5 1 1 1 0 5 86 15 36 EDINBURGH IBERIA SA 4 0 075025000900 0 EDINBURGH IBERIA SD 4 0 0 75 0 25 0 0 0 15 0 0 0 HEATHROW IBERIA SA 2779 1 1 68 18 10 4 0 0 15 55 22 2827 HEATHROW IBERIA SD 609 0 0 62 17 13 7 1 0 20 59 23 2819 EDINBURGH IBERIA EXPRESS SA 9 0 0 100 0 0 0 0 0 2 0 0 0 EDINBURGH IBERIA EXPRESS SD 9 0 0 89 11 0 0 0 0 9 0 0 0 EDINBURGH IBERWORLD CA 13 0 0 92 0 8 0 0 0 5 85 11 13 EDINBURGH IBERWORLD CD 13 0 0 85 8 8 0 0 0 7 85 12 13 283 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: M

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MAHON LONDON CITY BA CITYFLYER LTD SA 52 0 0 85 10 2 2 2 0 10 0 0 0 LONDON CITY BA CITYFLYER LTD SD 52 0 0 83 12 4 2 0 0 7 0 0 0 GATWICK EASYJET AIRLINE COMPANY LTD SA 225 0 0 86 9 4 1 0 0 7 84 8 212 GATWICK EASYJET AIRLINE COMPANY LTD SD 225 0 0 88 8 3 1 0 0 7 87 6 213 LUTON EASYJET AIRLINE COMPANY LTD SA 42 0 0 90 7 0 2 0 0 3 87 8 61 LUTON EASYJET AIRLINE COMPANY LTD SD 42 0 0 98 2 0 0 0 0 1 87 6 61 NEWCASTLE EASYJET AIRLINE COMPANY LTD SA 8 0 0 88 13 0 0 0 0 2 88 13 8 NEWCASTLE EASYJET AIRLINE COMPANY LTD SD 8 0 0 100 0 0 0 0 0 3 88 16 8 EDINBURGH FLYBE LTD CA 25 0 0 88 4 4 4 0 0 8 0 0 0 EDINBURGH FLYBE LTD CD 25 0 0 92 8 0 0 0 0 8 0 0 0 GLASGOW FLYBE LTD CA 11 0 0 36 27 18 18 0 0 28 0 0 0 GLASGOW FLYBE LTD CD 9 0 0 11 44 33 11 0 0 38 0 0 0 MANCHESTER FLYBE LTD CA 5 0 0 60 20 0 20 0 0 19 0 0 0 MANCHESTER FLYBE LTD CD 6 0 0 17 33 33 17 0 0 37 0 0 0 EDINBURGH JET2.COM LTD SA 14 0 1 50 29 7 14 0 0 20 40 28 15 EDINBURGH JET2.COM LTD SD 15 0 0 47 33 13 7 0 0 22 7 38 15 NEWCASTLE JET2.COM LTD SA 35 0 0 77 14 0 9 0 0 15 55 19 38 NEWCASTLE JET2.COM LTD SD 35 0 0 86 9 0 6 0 0 14 55 20 38 BIRMINGHAM MONARCH AIRLINES SA 108 0 0 86 3 5 4 3 0 14 92 9 115 BIRMINGHAM MONARCH AIRLINES SD 107 1 1 72 16 3 7 2 0 20 84 15 115 284 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: M

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED Early 16 to 31 to 1h 1m 3h 1m More Average % Average No REPORTING CHARTER/ ARR/ to 15 30 60 mins to 3 to 6 than 6 delay Early Delay matched Actual Plan (8) mins ORIGIN / DESTINATION AIRPORT AIRLINE SCHED DEP (7) mins hours hours hours (mins) to 15 (mins) records MAHON GATWICK MONARCH AIRLINES SA 129 0 0 67 13 6 5 5 2 37 80 15 114 GATWICK MONARCH AIRLINES SD 129 0 0 67 15 4 6 5 3 39 84 9 115 LUTON MONARCH AIRLINES SA 83 0 0 83 12 2 1 0 1 13 82 14 95 LUTON MONARCH AIRLINES SD 83 0 0 77 14 5 2 0 1 17 75 16 95 MANCHESTER MONARCH AIRLINES SA 137 1 1 75 11 7 5 1 1 18 76 21 165 MANCHESTER MONARCH AIRLINES SD 138 0 0 78 12 7 1 1 1 15 72 24 166 BIRMINGHAM THOMAS COOK AIRLINES LTD CA 33 0 0 85 6 0 9 0 0 12 82 15 22 BIRMINGHAM THOMAS COOK AIRLINES LTD CD 34 0 0 91 0 0 9 0 0 12 82 24 22 GATWICK THOMAS COOK AIRLINES LTD CA 43 0 0 84 5 5 5 2 0 17 91 7 57 GATWICK THOMAS COOK AIRLINES LTD CD 41 0 0 93 2 0 2 2 0 10 93 6 59 GLASGOW THOMAS COOK AIRLINES LTD CA 41 0 0 83 2 12 2 0 0 9 81 9 42 GLASGOW THOMAS COOK AIRLINES LTD CD 42 0 0 81 7 7 5 0 0 13 81 10 42 MANCHESTER THOMAS COOK AIRLINES LTD CA 66 0 0 76 6 6 6 6 0 32 87 9 70 MANCHESTER THOMAS COOK AIRLINES LTD CD 67 0 0 78 7 3 7 3 1 30 93 8 71 NEWCASTLE THOMAS COOK AIRLINES LTD CA 41 0 0 83 2 7 7 0 0 15 62 32 37 NEWCASTLE THOMAS COOK AIRLINES LTD CD 40 0 0 75 10 8 5 3 0 19 69 30 36 STANSTED THOMAS COOK AIRLINES LTD CA 22 0 0 73 18 5 0 5 0 16 81 32 26 STANSTED THOMAS COOK AIRLINES LTD CD 22 0 0 95 0 0 0 5 0 11 88 11 25 BIRMINGHAM THOMSON AIRWAYS LTD CA 48 1 0 100 0 0 0 0 0 0 90 5 48 BIRMINGHAM THOMSON AIRWAYS LTD CD 47 0 0 96 2 2 0 0 0 4 89 6 47 GATWICK THOMSON AIRWAYS LTD CA 155 3 0 90 5 2 2 1 1 15 82 15 158 GATWICK THOMSON AIRWAYS LTD CD 157 0 0 83 8 3 5 1 0 13 84 15 158 GLASGOW THOMSON AIRWAYS LTD CA 23 0 0 83 0 9 9 0 0 17 0 0 0 GLASGOW THOMSON AIRWAYS LTD CD 23 0 0 78 13 4 0 4 0 15 0 0 0 LUTON THOMSON AIRWAYS LTD CA 53 1 0 94 4 0 0 0 2 11 78 27 45 LUTON THOMSON AIRWAYS LTD CD 53 0 0 79 15 6 0 0 0 8 78 27 45 MANCHESTER THOMSON AIRWAYS LTD CA 157 0 0 82 7 6 5 0 0 12 77 20 140 MANCHESTER THOMSON AIRWAYS LTD CD 155 0 0 78 13 4 5 1 0 14 74 23 142 NEWCASTLE THOMSON AIRWAYS LTD CA 26 0 0 88 8 4 0 0 0 4 84 18 25 NEWCASTLE THOMSON AIRWAYS LTD CD 26 0 0 88 8 0 4 0 0 10 92 11 25

285 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: M

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MALAGA GATWICK AER LINGUS SA 8 0 4 63 25 13 0 0 0 14 82 11 830 GATWICK AER LINGUS SD 8 0 1 100 0 0 0 0 0 1 86 9 831 GLASGOW BA CITYFLYER LTD CA 46 0 0 78 13 7 2 0 0 8 70 16 46 GLASGOW BA CITYFLYER LTD CD 46 0 0 85 9 7 0 0 0 7 73 15 45 LONDON CITY BA CITYFLYER LTD SA 203 0 0 67 17 10 6 0 0 18 52 24 113 LONDON CITY BA CITYFLYER LTD SD 205 0 0 65 20 9 5 0 0 18 59 20 113 MANCHESTER BA CITYFLYER LTD CA 2 0 0 0 0 100 0 0 0 38 50 47 2 BIRMINGHAM BMIBABY LTD SA 178 0 2 85 10 4 1 1 0 6 87 10 202 BIRMINGHAM BMIBABY LTD SD 180 0 0 77 14 6 2 1 0 13 79 14 202 GATWICK BRITISH AIRWAYS PLC SA 965 4 5 55 20 15 9 1 0 23 55 21 836 GATWICK BRITISH AIRWAYS PLC SD 971 0 0 67 17 11 5 0 0 17 68 16 837 GATWICK EASYJET AIRLINE COMPANY LTD SA 1504 1 2 82 9 5 3 0 0 11 84 9 1566 GATWICK EASYJET AIRLINE COMPANY LTD SD 1505 0 1 82 10 4 3 0 0 10 85 8 1564 GLASGOW EASYJET AIRLINE COMPANY LTD SA 324 1 1 92 4 2 0 1 0 6 85 8 336 GLASGOW EASYJET AIRLINE COMPANY LTD SD 324 0 0 93 4 2 1 0 0 5 92 6 336 LUTON EASYJET AIRLINE COMPANY LTD SA 519 0 2 87 5 5 3 0 0 8 82 10 525 LUTON EASYJET AIRLINE COMPANY LTD SD 520 0 1 78 13 5 2 0 0 12 83 9 527 MANCHESTER EASYJET AIRLINE COMPANY LTD SA 263 0 0 91 5 2 2 0 0 7 72 14 269 MANCHESTER EASYJET AIRLINE COMPANY LTD SD 264 0 0 95 3 1 0 0 0 3 82 10 269 NEWCASTLE EASYJET AIRLINE COMPANY LTD SA 315 0 0 93 3 2 2 0 0 4 92 5 320 NEWCASTLE EASYJET AIRLINE COMPANY LTD SD 315 0 0 95 3 2 1 0 0 4 93 5 321 STANSTED EASYJET AIRLINE COMPANY LTD SA 460 3 1 90 5 2 3 0 0 6 80 9 683 STANSTED EASYJET AIRLINE COMPANY LTD SD 462 0 0 93 3 2 2 0 0 5 90 6 684 EDINBURGH JET2.COM LTD SA 122 0 0 40 36 19 5 0 0 23 30 42 84 EDINBURGH JET2.COM LTD SD 122 0 0 80 12 5 3 0 0 10 69 21 84 GLASGOW JET2.COM LTD SA 110 2 0 65 16 5 8 2 3 34 0 0 0 286 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: M

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED Early 16 to 31 to 1h 1m 3h 1m More Average % Average No REPORTING CHARTER/ ARR/ to 15 30 60 mins to 3 to 6 than 6 delay Early Delay matched Actual Plan (8) mins ORIGIN / DESTINATION AIRPORT AIRLINE SCHED DEP (7) mins hours hours hours (mins) to 15 (mins) records MALAGA GLASGOW JET2.COM LTD SD 112 0 0 81 8 3 6 1 1 18 0 0 0 MANCHESTER JET2.COM LTD SA 168 4 3 62 18 10 9 1 1 25 28 44 204 MANCHESTER JET2.COM LTD SD 171 0 0 71 14 6 6 2 1 20 70 18 204 NEWCASTLE JET2.COM LTD SA 154 0 0 75 14 6 3 1 1 17 57 18 145 NEWCASTLE JET2.COM LTD SD 155 0 0 76 15 6 2 1 0 14 70 13 145 BIRMINGHAM MONARCH AIRLINES SA 391 0 0 64 16 11 7 2 0 23 84 9 345 BIRMINGHAM MONARCH AIRLINES SD 390 0 0 72 11 9 6 2 0 22 91 7 345 GATWICK MONARCH AIRLINES SA 482 0 1 46 29 16 5 2 2 32 48 29 512 GATWICK MONARCH AIRLINES SD 483 2 0 69 14 8 5 2 2 27 76 15 512 LUTON MONARCH AIRLINES SA 188 1 1 53 27 12 5 2 1 31 70 20 304 LUTON MONARCH AIRLINES SD 183 0 0 73 15 6 5 0 1 21 76 16 303 MANCHESTER MONARCH AIRLINES SA 396 1 6 41 31 18 8 2 1 33 57 23 592 MANCHESTER MONARCH AIRLINES SD 399 0 1 71 16 7 4 1 1 22 81 16 592 BIRMINGHAM RYANAIR SA 288 2 1 90 7 1 2 1 0 7 78 10 303 BIRMINGHAM RYANAIR SD 289 0 0 92 4 1 1 0 0 8 93 5 305 EDINBURGH RYANAIR SA 215 0 0 85 11 3 1 1 0 8 79 10 320 EDINBURGH RYANAIR SD 215 0 0 91 6 2 1 0 0 6 88 8 320 MANCHESTER RYANAIR SA 353 2 3 89 5 3 3 0 0 8 85 5 26 MANCHESTER RYANAIR SD 353 0 1 89 5 3 3 0 0 7 85 8 26 STANSTED RYANAIR SA 627 0 1 80 12 6 1 0 0 9 81 10 577 STANSTED RYANAIR SD 628 0 0 89 8 3 1 0 0 7 94 4 578 MANCHESTER THOMAS COOK AIRLINES LTD CA 19 0 0 68 11 16 5 0 0 16 85 6 26 MANCHESTER THOMAS COOK AIRLINES LTD CD 19 0 0 74 21 5 0 0 0 6 96 3 25 BIRMINGHAM THOMSON AIRWAYS LTD CA 53 1 0 96 2 0 0 2 0 7 71 13 51 BIRMINGHAM THOMSON AIRWAYS LTD CD 53 0 0 89 6 4 0 2 0 11 67 19 52 GATWICK THOMSON AIRWAYS LTD CA 154 0 0 84 8 5 3 1 0 10 84 11 174 GATWICK THOMSON AIRWAYS LTD CD 155 0 0 91 3 3 3 0 0 7 89 10 173 GLASGOW THOMSON AIRWAYS LTD CA 34 0 0 76 18 3 3 0 0 12 68 15 34 GLASGOW THOMSON AIRWAYS LTD CD 34 0 0 94 3 0 3 0 0 7 94 6 34 LUTON THOMSON AIRWAYS LTD CA 50 0 0 82 10 2 6 0 0 9 45 20 51

287 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: M

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MALE INTERNATIONAL GATWICK BRITISH AIRWAYS PLC SA 150 0 0 69 12 11 7 1 0 16 81 20 157 GATWICK BRITISH AIRWAYS PLC SD 151 0 0 74 11 7 8 1 0 17 82 12 156 GATWICK THOMSON AIRWAYS LTD CA 52 1 0 56 19 19 6 0 0 21 70 31 69 GATWICK THOMSON AIRWAYS LTD CD 53 0 0 66 15 13 6 0 0 16 74 30 68 MANCHESTER THOMSON AIRWAYS LTD CA 17 0 0 71 24 0 6 0 0 14 63 30 52 MANCHESTER THOMSON AIRWAYS LTD CD 17 0 0 94 6 0 0 0 0 6 69 33 52 TOTAL MALE INTERNATIONAL 440 1 0 70 13 10 7 0 0 16 76 22 22

MALMO EDINBURGH MALMO AVIATION CA 4 0 0 50 0 50 0 0 0 27 100 5 2 EDINBURGH MALMO AVIATION CD 4 0 0 50 0 50 0 0 0 27 100 10 2 MANCHESTER MALMO AVIATION CA 2 0 0 50 50 0 0 0 0 14 100 5 2 MANCHESTER MALMO AVIATION CD 2 0 0 50 50 0 0 0 0 18 100 6 2 STANSTED RYANAIR SA 341 0 0 87 8 2 3 1 0 9 93 4 59 STANSTED RYANAIR SD 341 0 0 86 10 3 1 0 0 8 92 4 60 TOTAL MALMO 698 0 0 85 9 3 2 0 0 9 89 6 6

MALTA BIRMINGHAM AIR MALTA CA 27 0 0 78 7 0 11 4 0 25 0 0 0 BIRMINGHAM AIR MALTA CD 27 0 0 70 15 4 7 4 0 27 0 0 0 GATWICK AIR MALTA SA 365 0 1 88 8 2 1 0 0 6 90 6 504 GATWICK AIR MALTA SD 365 0 1 85 10 4 1 0 0 7 89 7 504 HEATHROW AIR MALTA SA 760 0 0 77 13 6 3 0 0 11 85 7 753 HEATHROW AIR MALTA SD 760 0 0 72 14 8 5 0 0 15 72 13 753

288 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: M

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED Early 16 to 31 to 1h 1m 3h 1m More Average % Average No REPORTING CHARTER/ ARR/ to 15 30 60 mins to 3 to 6 than 6 delay Early Delay matched Actual Plan (8) mins ORIGIN / DESTINATION AIRPORT AIRLINE SCHED DEP (7) mins hours hours hours (mins) to 15 (mins) records MALTA MANCHESTER AIR MALTA SA 210 0 3 70 11 12 6 0 0 19 84 9 258 MANCHESTER AIR MALTA SD 210 0 3 56 19 14 10 0 1 27 72 15 258 NEWCASTLE AIR MALTA CA 26 0 0 81 4 12 0 4 0 17 97 3 30 NEWCASTLE AIR MALTA CD 27 0 0 81 7 4 4 4 0 18 90 7 30 GATWICK EASYJET AIRLINE COMPANY LTD SA 462 0 0 85 10 3 2 0 0 8 81 9 444 GATWICK EASYJET AIRLINE COMPANY LTD SD 465 0 0 89 7 3 1 0 0 6 89 7 444 MANCHESTER EASYJET AIRLINE COMPANY LTD SA 227 0 0 84 11 4 1 0 0 8 76 13 211 MANCHESTER EASYJET AIRLINE COMPANY LTD SD 227 0 0 96 2 1 0 0 0 3 93 7 211 NEWCASTLE EASYJET AIRLINE COMPANY LTD SA 103 1 1 86 4 6 3 1 0 8 84 8 103 NEWCASTLE EASYJET AIRLINE COMPANY LTD SD 104 0 0 87 3 7 3 1 0 10 87 10 104 BIRMINGHAM RYANAIR SA 103 1 0 85 9 4 2 0 0 7 92 5 103 BIRMINGHAM RYANAIR SD 103 1 0 93 3 3 1 0 0 5 87 7 103 EDINBURGH RYANAIR SA 103 0 0 84 9 5 2 0 0 7 90 4 135 EDINBURGH RYANAIR SD 103 0 0 75 15 7 4 0 0 13 87 6 135 LUTON RYANAIR SA 279 0 0 74 18 5 3 0 0 13 75 11 280 LUTON RYANAIR SD 279 0 0 87 10 3 0 0 0 7 89 7 280 STANSTED RYANAIR SA 147 0 0 90 5 1 1 0 1 12 0 0 0 STANSTED RYANAIR SD 148 0 0 79 16 3 3 0 0 12 0 0 0 GATWICK THOMAS COOK AIRLINES LTD CA 22 0 0 82 5 5 5 5 0 15 88 9 26 GATWICK THOMAS COOK AIRLINES LTD CD 22 0 0 82 14 0 5 0 0 8 88 12 25 GLASGOW THOMAS COOK AIRLINES LTD CA 32 0 0 81 6 3 9 0 0 16 79 12 29 GLASGOW THOMAS COOK AIRLINES LTD CD 32 0 0 81 6 6 6 0 0 16 59 23 29 MANCHESTER THOMAS COOK AIRLINES LTD CA 66 0 0 79 9 2 9 2 0 18 77 16 69 MANCHESTER THOMAS COOK AIRLINES LTD CD 66 0 0 79 6 8 8 0 0 18 78 15 68 GATWICK THOMSON AIRWAYS LTD CA 50 1 0 88 4 4 2 2 0 10 85 11 52 GATWICK THOMSON AIRWAYS LTD CD 51 0 0 94 0 4 0 2 0 7 79 15 52 MANCHESTER THOMSON AIRWAYS LTD CA 52 0 0 94 2 4 0 0 0 3 87 8 52 MANCHESTER THOMSON AIRWAYS LTD CD 52 0 0 87 8 4 2 0 0 6 88 8 52 TOTAL MALTA 6078 14 10 81 10 5 3 0 0 11 83 9 9

MANCHESTER 289 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: M

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED Early 16 to 31 to 1h 1m 3h 1m More Average % Average No REPORTING CHARTER/ ARR/ to 15 30 60 mins to 3 to 6 than 6 delay Early Delay matched Actual Plan (8) mins ORIGIN / DESTINATION AIRPORT AIRLINE SCHED DEP (7) mins hours hours hours (mins) to 15 (mins) records MANCHESTER GATWICK AIR TRANSAT SD 2 0 0 50 50 0 0 0 0 16 0 0 0 GATWICK BA CITYFLYER LTD CA 3 0 0 0 33 0 67 0 0 74 0 0 0 GATWICK BA CITYFLYER LTD CD 3 0 0 0 33 33 33 0 0 49 0 0 0 HEATHROW BMI BRITISH MIDLAND SA 949 1 10 82 9 5 3 0 0 10 79 11 1895 HEATHROW BMI BRITISH MIDLAND SD 927 0 3 86 7 5 2 0 0 8 84 9 1882 EDINBURGH BMI REGIONAL SA 1082 0 0 95 2 1 1 0 0 3 92 6 1221 EDINBURGH BMI REGIONAL SD 1082 0 0 96 1 1 1 0 0 2 94 4 1228 LUTON BMI REGIONAL CD 2 0 0 50 0 50 0 0 0 33 0 0 0 NEWCASTLE BMI REGIONAL CA 5 0 0 40 20 20 20 0 0 26 0 0 0 NEWCASTLE BMI REGIONAL CD 4 0 01000 0000300 0 GATWICK BRITISH AIRWAYS PLC SA 1143 1 3 79 11 7 3 1 0 11 77 11 1426 GATWICK BRITISH AIRWAYS PLC SD 1144 0 3 87 7 5 2 0 0 7 86 6 1425 HEATHROW BRITISH AIRWAYS PLC SA 3813 0 14 79 9 7 5 0 0 12 85 8 2765 HEATHROW BRITISH AIRWAYS PLC SD 3805 0 3 83 8 6 3 0 0 9 87 7 2766 GATWICK EASTERN AIRWAYS CA 3 0 0 67 33 0 0 0 0 13 50 9 2 NEWCASTLE EASTERN AIRWAYS CA 3 0 0 100 0 0 0 0 0 1 100 0 1 NEWCASTLE EASTERN AIRWAYS CD 2 0 0 100 0 0 0 0 0 10 0 44 1 EDINBURGH FLYBE LTD SA 1059 10 52 82 7 5 6 0 0 12 84 11 861 EDINBURGH FLYBE LTD SD 1071 0 48 83 8 5 4 0 0 11 87 8 864 GLASGOW FLYBE LTD SA 712 0 20 81 7 5 6 1 0 12 82 12 714 GLASGOW FLYBE LTD SD 714 0 17 85 6 5 4 0 0 9 86 10 716 GATWICK JET2.COM LTD CA 2 0 0 100 0 0 0 0 0 3 100 14 1 GATWICK JET2.COM LTD CD 2 0 0 50 0 50 0 0 0 19 100 3 1 GATWICK MONARCH AIRLINES CD 4 3 0 50 25 25 0 0 0 15 27 46 15 GATWICK MONARCH AIRLINES SD 2 1 0 50 50 0 0 0 0 19 0 0 0 GATWICK THOMAS COOK AIRLINES LTD CA 3 2 0 67 0 33 0 0 0 13 80 12 15 GATWICK THOMAS COOK AIRLINES LTD CD 4 0 0 50 25 0 25 0 0 45 45 38 11 GATWICK THOMSON AIRWAYS LTD CA 2 6 0 100 0 0 0 0 0 5 0 0 0 TOTAL MANCHESTER 17567 85 173 84 7 5 3 0 0 9 85 8 8

MANSTON (KENT INT) 290 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: M

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MARIBOR TOTAL MARIBOR 2 2 0 500 500 0 026602929

MARRAKESH BIRMINGHAM ADRIA AIRWAYS CA 3 0 0 100 0 0 0 0 0 0 0 0 0 BIRMINGHAM ADRIA AIRWAYS CD 2 0 0 100 0 0 0 0 0 8 0 0 0 EDINBURGH ADRIA AIRWAYS CA 2 0 0 100 0 0 0 0 0 0 0 0 0 EDINBURGH ADRIA AIRWAYS CD 2 0 0 50 50 0 0 0 0 12 0 0 0 HEATHROW BMI BRITISH MIDLAND SA 104 0 0 66 18 7 8 1 0 19 60 23 144 HEATHROW BMI BRITISH MIDLAND SD 104 0 0 67 16 9 8 0 0 17 74 13 145 GATWICK BRITISH AIRWAYS PLC SA 191 0 2 66 17 11 5 1 0 15 79 13 119 GATWICK BRITISH AIRWAYS PLC SD 193 0 0 73 13 9 5 0 0 14 76 10 119 HEATHROW BRITISH AIRWAYS PLC SA 114 0 0 61 16 17 7 0 0 19 0 0 0 HEATHROW BRITISH AIRWAYS PLC SD 115 0 0 55 19 18 8 0 0 22 0 0 0 GATWICK EASYJET AIRLINE COMPANY LTD SA 535 0 0 88 6 2 2 1 0 9 90 5 539 GATWICK EASYJET AIRLINE COMPANY LTD SD 535 0 1 87 8 4 0 1 0 8 88 5 539 MANCHESTER EASYJET AIRLINE COMPANY LTD SA 121 0 1 84 8 1 7 0 0 10 70 14 123 MANCHESTER EASYJET AIRLINE COMPANY LTD SD 123 0 0 85 7 4 4 0 0 10 82 12 125 LUTON RYANAIR SA 128 1 1 74 12 10 3 1 0 15 91 6 187 LUTON RYANAIR SD 129 0 0 78 12 6 3 1 0 14 82 8 187 STANSTED RYANAIR SA 89 0 0 75 16 6 3 0 0 12 71 15 78 STANSTED RYANAIR SD 88 0 1 88 9 1 1 1 0 11 96 5 79 GATWICK THOMSON AIRWAYS LTD SA 105 0 0 88 9 1 3 0 0 8 86 8 105 GATWICK THOMSON AIRWAYS LTD SD 105 0 0 93 2 3 1 1 0 6 88 14 104 MANCHESTER THOMSON AIRWAYS LTD SA 105 0 0 84 9 5 2 1 0 9 72 19 103 MANCHESTER THOMSON AIRWAYS LTD SD 105 0 0 83 10 4 3 0 0 9 80 19 104 TOTAL MARRAKESH 3004 8 6 80 11 6 3 0 0 12 82 10 10

291 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: M

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MARSEILLE GATWICK BRITISH AIRWAYS PLC SA 782 2 1 64 16 13 6 1 0 20 72 13 885 GATWICK BRITISH AIRWAYS PLC SD 783 2 1 73 14 9 4 1 0 14 78 11 889 HEATHROW BRITISH AIRWAYS PLC SA 192 0 0 84 8 4 4 0 0 8 0 0 0 HEATHROW BRITISH AIRWAYS PLC SD 192 0 0 85 8 4 3 0 0 7 0 0 0 GATWICK EASYJET AIRLINE COMPANY LTD SA 440 0 0 84 9 5 2 0 0 9 75 15 414 GATWICK EASYJET AIRLINE COMPANY LTD SD 439 0 1 85 8 3 3 0 0 9 73 13 414 EDINBURGH RYANAIR SA 62 0 0 77 15 3 3 2 0 16 75 11 44 EDINBURGH RYANAIR SD 62 0 0 81 13 3 3 0 0 11 95 5 44 STANSTED RYANAIR SA 366 0 0 80 10 8 2 1 0 12 85 9 399 STANSTED RYANAIR SD 366 0 0 82 12 4 2 0 0 8 78 10 399 TOTAL MARSEILLE 3690 7 3 77 12 7 3 0 0 13 76 12 12

MAURITIUS HEATHROW AIR MAURITIUS LTD SA 220 1 1 79 11 6 3 0 0 15 62 21 260 HEATHROW AIR MAURITIUS LTD SD 221 0 0 70 15 8 5 2 0 23 53 24 260 GATWICK BRITISH AIRWAYS PLC SA 156 0 1 88 6 1 1 1 1 14 65 12 26 GATWICK BRITISH AIRWAYS PLC SD 156 0 1 78 9 5 6 1 1 21 85 10 27 TOTAL MAURITIUS 753 1 3 78 11 5 4 1 1 18 61 20 20

MEDINA GATWICK JET2.COM LTD CD 4 0 0 25 25 25 25 0 0 34 0 0 0 MANCHESTER JET2.COM LTD CA 5 0 0 0 20 0 40 40 0 147 50 31 2 GATWICK NOUVELAIR TUNISIE CA 2 0 0 0 0 50 50 0 0 61 0 0 0 TOTAL MEDINA 14 0 0 21 21 14 29 14 0 72 30 53 53

MELBOURNE

292 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: M

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MEMMINGEN ALLGAU EDINBURGH RYANAIR SA 95 0 2 91 9 0 0 0 0 4 88 5 128 EDINBURGH RYANAIR SD 97 0 0 87 9 4 0 0 0 7 84 6 129 MANCHESTER RYANAIR SA 221 0 1 90 7 1 1 0 0 5 71 13 42 MANCHESTER RYANAIR SD 222 0 0 95 4 0 1 0 0 3 88 8 42 STANSTED RYANAIR SA 361 0 1 73 15 9 2 1 0 14 76 13 363 STANSTED RYANAIR SD 362 0 2 83 10 6 2 0 0 9 85 6 364 TOTAL MEMMINGEN ALLGAU 1358 1 6 84 10 4 2 0 0 8 82 9 9

METZ

MEXICO CITY HEATHROW AEROMEXICO SA 8 0 0 38 25 38 0 0 0 22 0 0 0 HEATHROW AEROMEXICO SD 8 0 0 38 25 38 0 0 0 20 0 0 0 HEATHROW BRITISH AIRWAYS PLC SA 187 0 0 55 24 14 6 1 1 28 73 33 187 HEATHROW BRITISH AIRWAYS PLC SD 188 0 0 61 20 13 5 1 0 21 56 26 187 TOTAL MEXICO CITY 391 1 0 57 22 15 5 1 0 25 65 29 29

MIAMI INTERNATIONAL HEATHROW AMERICAN AIRLINES SA 510 0 1 60 16 12 9 2 0 29 64 24 489 HEATHROW AMERICAN AIRLINES SD 511 0 0 75 15 6 4 0 0 14 77 12 490 HEATHROW BRITISH AIRWAYS PLC SA 1002 0 2 61 17 15 6 1 0 24 64 21 730 HEATHROW BRITISH AIRWAYS PLC SD 1005 0 0 65 20 10 4 1 0 19 68 17 730 HEATHROW DELTA AIRLINES SA 106 0 0 80 11 8 1 0 0 9 71 18 273 HEATHROW DELTA AIRLINES SD 105 0 0 85 6 6 3 1 0 10 90 6 272 HEATHROW VIRGIN ATLANTIC AIRWAYS LTD SA 366 0 0 86 5 5 4 1 0 13 89 7 365 HEATHROW VIRGIN ATLANTIC AIRWAYS LTD SD 366 0 0 66 17 8 8 1 0 18 66 16 365 TOTAL MIAMI INTERNATIONAL 3972 9 3 68 16 10 5 1 0 20 72 16 16

MIKONOS 293 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: M

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MILAN (LINATE) HEATHROW ALITALIA (CAI) SA 1695 0 1 80 10 7 3 0 0 10 85 7 1659 HEATHROW ALITALIA (CAI) SD 1693 0 1 85 7 5 2 0 0 8 83 9 1660 LONDON CITY ALITALIA (CAI) SA 394 0 0 95 3 2 1 0 0 3 0 0 0 LONDON CITY ALITALIA (CAI) SD 394 0 0 93 3 3 1 0 0 4 0 0 0 HEATHROW BRITISH AIRWAYS PLC SA 1962 1 0 77 12 6 4 1 0 13 82 9 1897 HEATHROW BRITISH AIRWAYS PLC SD 1966 0 0 82 8 6 4 0 0 10 85 7 1901 LONDON CITY CITY JET SA 139 0 0 82 9 4 6 0 0 10 90 6 503 LONDON CITY CITY JET SD 141 0 0 76 9 9 6 1 0 15 84 10 501 GATWICK EASYJET AIRLINE COMPANY LTD SA 663 1 3 83 10 4 3 0 0 9 80 10 522 GATWICK EASYJET AIRLINE COMPANY LTD SD 666 0 0 89 7 3 1 0 0 6 88 6 523 TOTAL MILAN (LINATE) 9713 74 5 82 9 6 3 0 0 9 84 8 8

MILAN (MALPENSA) EDINBURGH ALITALIA (CAI) CA 11 0 0 100 0 0 0 0 0 3 0 0 0 EDINBURGH ALITALIA (CAI) CD 11 0 0 45 36 18 0 0 0 19 0 0 0 GATWICK ALITALIA (CAI) SA 348 0 0 84 11 3 1 1 0 8 0 0 0 GATWICK ALITALIA (CAI) SD 348 0 0 86 9 3 1 1 0 8 0 0 0 HEATHROW BRITISH AIRWAYS PLC SA 985 0 1 81 10 6 3 0 0 10 85 8 1029 HEATHROW BRITISH AIRWAYS PLC SD 987 0 0 86 7 5 2 0 0 7 87 6 1030 EDINBURGH EASYJET AIRLINE COMPANY LTD SA 345 0 0 84 8 5 2 1 0 9 77 10 314 EDINBURGH EASYJET AIRLINE COMPANY LTD SD 345 0 0 72 16 8 3 1 0 14 71 14 314 GATWICK EASYJET AIRLINE COMPANY LTD SA 1557 0 1 79 11 6 4 1 0 12 75 17 1339

294 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: M

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MINNEAPOLIS-ST PAUL HEATHROW DELTA AIRLINES SA 360 0 0 88 8 3 1 0 0 6 84 11 361 HEATHROW DELTA AIRLINES SD 361 0 0 87 8 4 1 0 0 6 91 5 361 TOTAL MINNEAPOLIS-ST PAUL 721 0 0 88 8 3 1 0 0 6 87 8 8

MINSK INT'L GATWICK BELAVIA (BELARUSSIAN SA 166 0 0 42 33 16 7 2 0 29 57 17 155 AIRLINES) GATWICK BELAVIA (BELARUSSIAN SD 166 0 0 66 15 10 5 3 0 23 84 9 155 AIRLINES) MANCHESTER BELAVIA (BELARUSSIAN SA 14 0 0 79 7 7 7 0 0 17 100 4 14 AIRLINES) MANCHESTER BELAVIA (BELARUSSIAN S14007107714051799D 14 AIRLINES) TOTAL MINSK INT'L 360 0 0 56 22 13 6 3 0 27 72 13 13

295 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: M

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MODLIN MASOVIA MANCHESTER RYANAIR SA 48 0 0 77 2 10 2 8 0 30 0 0 0 MANCHESTER RYANAIR SD 480 0884 6200700 0 STANSTED RYANAIR SA 372 1 6 83 5 4 3 5 1 22 0 0 0 STANSTED RYANAIR SD 3750 1886 5200700 0 LUTON WIZZ AIR SA 492 0 3 82 5 4 7 2 0 18 0 0 0 LUTON WIZZ AIR SD 493 0 4 71 12 6 8 2 0 25 0 0 0 TOTAL MODLIN MASOVIA 1828 3 14 80 7 5 5 2 0 18 0 0 0

MOMBASA GATWICK THOMSON AIRWAYS LTD CA 52 0 0 56 31 8 6 0 0 19 31 42 54 GATWICK THOMSON AIRWAYS LTD CD 52 0 0 81 8 8 2 2 0 13 72 31 53 TOTAL MOMBASA 104 0 0 68 19 8 4 1 0 16 45 40 40

MONASTIR BIRMINGHAM THOMAS COOK AIRLINES LTD CA 20 0 0 75 10 5 10 0 0 17 83 20 30 BIRMINGHAM THOMAS COOK AIRLINES LTD CD 22 0 0 82 9 0 9 0 0 16 87 5 31 BIRMINGHAM THOMSON AIRWAYS LTD CA 23 0 0 100 0 0 0 0 0 1 92 7 12 BIRMINGHAM THOMSON AIRWAYS LTD CD 22 0 0 100 0 0 0 0 0 2 85 6 13 MANCHESTER THOMSON AIRWAYS LTD CA 13 0 0 77 23 0 0 0 0 8 85 20 54 MANCHESTER THOMSON AIRWAYS LTD CD 14 0 0 86 7 7 0 0 0 8 81 13 54 MANCHESTER TUNISAIR SA 48 0 0 19 23 31 25 2 0 51 18 59 33 MANCHESTER TUNISAIR SD 48 0 0 25 15 33 21 6 0 54 21 71 33 TOTAL MONASTIR 214 1 0 57 13 15 12 2 0 30 75 22 22

MONROVIA (ROBERTS) HEATHROW BRITISH AIRWAYS PLC SA 25 0 0 44 20 20 12 0 4 59 0 0 0 HEATHROW BRITISH AIRWAYS PLC SD 25 0 0 64 12 16 0 4 4 56 0 0 0 TOTAL MONROVIA (ROBERTS) 50 1 0 54 16 18 6 2 4 57 0 0 0

MONTE REAL

MONTEGO BAY GATWICK BRITISH AIRWAYS PLC SA 25 0 0 76 24 0 0 0 0 8 67 16 104 296 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: M

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MONTPELLIER GATWICK EASYJET AIRLINE COMPANY LTD SA 389 0 0 79 8 8 3 1 0 13 81 10 366 GATWICK EASYJET AIRLINE COMPANY LTD SD 389 0 0 81 10 7 2 0 0 10 86 7 366 LUTON EASYJET AIRLINE COMPANY LTD SA 82 0 1 84 5 4 7 0 0 10 90 5 134 LUTON EASYJET AIRLINE COMPANY LTD SD 82 0 1 87 5 4 5 0 0 9 90 8 134 BIRMINGHAM RYANAIR SA 62 0 0 79 15 2 3 2 0 15 83 9 95 BIRMINGHAM RYANAIR SD 62 0 0 90 5 3 0 2 0 9 87 6 95 TOTAL MONTPELLIER 1072 13 2 82 9 6 3 1 0 11 85 8 8

MONTREAL (DORVAL) HEATHROW AIR CANADA SA 366 0 0 56 16 19 8 1 1 29 49 35 490 HEATHROW AIR CANADA SD 366 0 0 79 12 6 3 1 0 13 77 12 487 GATWICK AIR TRANSAT SA 26 0 0 73 4 19 4 0 0 14 70 11 30 GATWICK AIR TRANSAT SD 26 0 0 69 15 12 4 0 0 11 67 14 30 HEATHROW BRITISH AIRWAYS PLC SA 364 1 1 44 25 18 10 2 1 34 52 25 365 HEATHROW BRITISH AIRWAYS PLC SD 365 0 0 73 12 8 6 1 0 16 80 10 365

297 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: M

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MORA

MOSCOW (DOMODEDOVO) HEATHROW BMI BRITISH MIDLAND SA 566 0 3 92 6 1 1 0 0 6 83 8 724 HEATHROW BMI BRITISH MIDLAND SD 565 0 3 89 7 4 1 0 0 6 83 8 726 HEATHROW BRITISH AIRWAYS PLC SA 1084 0 0 78 12 7 3 0 0 13 86 8 1075 HEATHROW BRITISH AIRWAYS PLC SD 1085 0 2 85 7 4 3 0 0 11 84 8 1079 HEATHROW TRANSAERO AIRLINES SA 664 0 2 59 22 12 5 1 0 19 70 15 724 HEATHROW TRANSAERO AIRLINES SD 662 0 3 69 15 10 5 1 0 16 71 16 725 TOTAL MOSCOW (DOMODEDOVO) 4626 9 13 79 11 6 3 0 0 12 80 10 10

MOSCOW (SHEREMETYEVO) GATWICK AEROFLOT SA 7 0 01000 0000000 0 GATWICK AEROFLOT SD 7 0 0 57 29 14 0 0 0 17 0 0 0 HEATHROW AEROFLOT SA 1025 0 1 76 14 7 2 0 0 11 76 10 1032 HEATHROW AEROFLOT SD 1025 0 0 75 14 8 2 0 0 12 72 12 1029 TOTAL MOSCOW (SHEREMETYEVO) 2072 24 1 75 14 8 2 0 0 11 74 11 11

MOSCOW (VNUKOVO) HEATHROW TRANSAERO AIRLINES SA 63 0 2 67 16 8 6 3 0 26 0 0 0 HEATHROW TRANSAERO AIRLINES SD 63 0 2 75 16 6 2 2 0 15 0 0 0 TOTAL MOSCOW (VNUKOVO) 128 158 4 70 16 8 4 2 0 21 100 10 10

MULHOUSE HABSHEIM

MUMBAI HEATHROW AIR INDIA SA 306 0 0 56 21 18 4 1 0 20 66 17 365 HEATHROW AIR INDIA SD 306 0 2 68 17 9 4 1 1 19 79 14 365 HEATHROW BRITISH AIRWAYS PLC SA 719 0 3 74 13 7 5 0 0 18 71 17 718 HEATHROW BRITISH AIRWAYS PLC SD 719 0 1 70 15 7 6 1 0 21 78 11 718 HEATHROW JET AIRWAYS SA 732 0 0 57 23 17 3 0 0 17 68 16 730 HEATHROW JET AIRWAYS SD 731 0 2 87 6 4 2 0 0 7 83 9 730 HEATHROW KINGFISHER AIRLINES SA 72 0 1 56 22 15 7 0 0 23 82 8 364 298 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: M

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MUNICH GATWICK BRITISH AIRWAYS PLC SA 3 0 0 0 0 0 0 100 0 258 0 0 0 HEATHROW BRITISH AIRWAYS PLC SA 2076 0 0 78 9 8 5 0 0 12 81 9 2294 HEATHROW BRITISH AIRWAYS PLC SD 2079 0 0 82 7 7 3 0 0 9 85 7 2297 EDINBURGH EASYJET AIRLINE COMPANY LTD SA 318 0 0 91 3 4 2 0 0 6 80 12 324 EDINBURGH EASYJET AIRLINE COMPANY LTD SD 317 0 0 85 7 5 3 0 0 8 84 11 325 GATWICK EASYJET AIRLINE COMPANY LTD SA 877 0 0 76 12 8 3 1 0 14 77 12 904 GATWICK EASYJET AIRLINE COMPANY LTD SD 867 0 0 85 9 5 2 0 0 7 82 9 901 MANCHESTER EASYJET AIRLINE COMPANY LTD SA 232 1 2 81 9 4 5 0 0 10 70 14 304 MANCHESTER EASYJET AIRLINE COMPANY LTD SD 234 0 0 84 7 7 2 0 0 7 80 10 304 STANSTED EASYJET AIRLINE COMPANY LTD SA 613 0 2 89 4 4 2 0 0 6 77 14 642 STANSTED EASYJET AIRLINE COMPANY LTD SD 613 0 1 90 5 3 2 0 0 6 81 11 643 GATWICK GERMANIA FLUGGESELLSCHAFT CA 2 0 0 100 0 0 0 0 0 1 0 0 0 GATWICK GERMANIA FLUGGESELLSCHAFT CD 2 0 0 50 0 50 0 0 0 17 0 0 0 HEATHROW LUFTHANSA SA 2823 0 3 76 13 8 3 0 0 12 68 14 2563 HEATHROW LUFTHANSA SD 2825 0 0 79 10 7 4 0 0 11 73 13 2561 MANCHESTER LUFTHANSA SA 1020 0 0 69 21 7 2 0 0 13 70 13 1032 MANCHESTER LUFTHANSA SD 1021 0 0 79 13 6 2 0 0 10 75 12 1032 BIRMINGHAM LUFTHANSA CITY LINE SA 972 2 0 84 9 5 2 0 0 9 76 11 955 BIRMINGHAM LUFTHANSA CITY LINE SD 969 1 0 76 14 7 3 0 0 13 70 15 953 LONDON CITY LUFTHANSA CITY LINE SA 378 0 0 91 5 2 2 0 0 6 84 9 450 LONDON CITY LUFTHANSA CITY LINE SD 378 0 0 84 9 6 2 0 0 9 77 15 448 BIRMINGHAM MONARCH AIRLINES SA 43 0 1 86 7 7 0 0 0 5 0 0 0 BIRMINGHAM MONARCH AIRLINES CA 2 0 0 100 0 0 0 0 0 0 0 0 0 BIRMINGHAM MONARCH AIRLINES SD 44 0 0 89 7 0 5 0 0 5 0 0 0 BIRMINGHAM MONARCH AIRLINES CD 2 0 0 100 0 0 0 0 0 9 0 0 0 299 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: M

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MUNSTER-OSNABRUCK LONDON CITY VLM (BELGIUM) SA 610 0922 3300600 0 LONDON CITY VLM (BELGIUM) SD 610 0932 0320700 0 TOTAL MUNSTER-OSNABRUCK 129 3 0 91 2 2 4 1 0 7 93 5 5

MURCIA SAN JAVIER BIRMINGHAM BMIBABY LTD SA 87 0 0 93 3 2 1 0 0 4 85 16 103 BIRMINGHAM BMIBABY LTD SD 87 0 0 82 14 3 1 0 0 11 81 21 103 GATWICK EASYJET AIRLINE COMPANY LTD SA 390 0 0 88 7 2 3 0 0 6 90 5 367 GATWICK EASYJET AIRLINE COMPANY LTD SD 391 0 0 85 10 3 2 0 0 8 87 6 367 EDINBURGH JET2.COM LTD SA 135 0 1 76 13 5 5 1 0 13 59 21 149 EDINBURGH JET2.COM LTD SD 134 0 1 87 10 3 1 0 0 8 68 14 149 MANCHESTER JET2.COM LTD SA 223 0 0 78 9 6 7 0 0 18 66 24 259

300 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: M

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MUSCAT HEATHROW BRITISH AIRWAYS PLC SA 364 0 0 90 7 2 1 0 0 9 94 3 363 HEATHROW BRITISH AIRWAYS PLC SD 281 0 0 83 11 4 2 0 0 9 84 8 303 HEATHROW OMAN AIR SA 366 0 0 63 20 10 6 1 0 18 77 11 365 HEATHROW OMAN AIR SD 366 0 0 94 4 1 1 0 0 4 94 3 365 TOTAL MUSCAT 1377 1 0 82 10 4 3 0 0 10 88 6 6

MYTILINI GATWICK MONARCH AIRLINES CA 23 0 0 65 22 0 13 0 0 21 68 31 22 GATWICK MONARCH AIRLINES CD 22 0 0 82 5 5 9 0 0 13 64 31 22 MANCHESTER MONARCH AIRLINES CA 22 0 0 59 27 9 0 0 5 41 78 12 23 MANCHESTER MONARCH AIRLINES CD 22 0 0 59 23 9 0 0 9 65 82 8 22 GATWICK THOMAS COOK AIRLINES LTD CD 2 0 0 100 0 0 0 0 0 0 0 0 0 TOTAL MYTILINI 92 1 0 67 18 5 5 0 3 34 79 19 19

301 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: N

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

NANTES GLASGOW AIR MEDITERRANEE CA 8 0 0 88 0 13 0 0 0 8 0 0 0 GLASGOW AIR MEDITERRANEE CD 6 0 0 83 0 17 0 0 0 13 0 0 0 GATWICK EASYJET AIRLINE COMPANY LTD SA 55 0 0 91 2 5 2 0 0 5 71 13 68 GATWICK EASYJET AIRLINE COMPANY LTD SD 55 0 0 93 2 5 0 0 0 5 82 9 68 GATWICK FLYBE LTD SA 457 0 3 82 8 4 5 0 0 11 86 12 517 GATWICK FLYBE LTD SD 463 0 0 83 7 5 5 0 0 11 84 11 516 MANCHESTER FLYBE LTD SA 190 0 1 69 16 9 5 0 1 19 60 23 249 MANCHESTER FLYBE LTD SD 192 0 0 81 9 6 4 0 0 11 79 14 249 LONDON CITY VLM (BELGIUM) SA 417 0 0 90 5 3 2 0 0 5 87 7 600 LONDON CITY VLM (BELGIUM) SD 416 0 0 94 2 2 2 0 0 4 89 7 598 TOTAL NANTES 2262 3 4 85 7 4 4 0 0 9 83 11 11

NAPLES GATWICK BRITISH AIRWAYS PLC SA 838 1 0 64 17 12 6 1 0 19 77 11 892 GATWICK BRITISH AIRWAYS PLC SD 839 0 1 70 15 9 5 0 0 15 76 12 894 EDINBURGH EASYJET AIRLINE COMPANY LTD SA 55 0 0 84 9 5 0 2 0 12 0 0 0 EDINBURGH EASYJET AIRLINE COMPANY LTD SD 55 0 0 96 2 0 0 2 0 6 0 0 0 GATWICK EASYJET AIRLINE COMPANY LTD SA 370 0 0 73 19 6 2 0 0 11 78 10 365 GATWICK EASYJET AIRLINE COMPANY LTD SD 370 0 0 90 7 2 1 0 0 5 86 6 365 STANSTED EASYJET AIRLINE COMPANY LTD SA 613 0 0 84 11 3 2 0 0 8 76 12 590 STANSTED EASYJET AIRLINE COMPANY LTD SD 613 0 0 93 4 1 1 0 0 5 91 5 590

302 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: N

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

NARSSARSSUAQ

NASSAU

NDJAMENA

NEVSEHIR KAPADOKYA

NEW ORLEANS

NEW YORK (JF KENNEDY) HEATHROW AMERICAN AIRLINES SA 1682 1 1 71 11 11 7 0 0 16 71 18 1452 HEATHROW AMERICAN AIRLINES SD 1679 5 3 81 13 5 2 0 0 10 80 11 1457 MANCHESTER AMERICAN AIRLINES SA 350 0 0 69 11 10 8 1 0 19 72 29 258 MANCHESTER AMERICAN AIRLINES SD 349 0 2 85 5 5 4 1 0 12 78 25 257

303 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: N

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

NEW YORK (NEWARK) HEATHROW BRITISH AIRWAYS PLC SA 960 0 0 73 14 9 3 0 0 16 83 11 1065 HEATHROW BRITISH AIRWAYS PLC SD 960 0 0 73 15 8 3 0 0 16 78 11 1064 BIRMINGHAM CONTINENTAL AIRLINES SA 78 0 0 92 1 5 0 1 0 7 81 12 335 BIRMINGHAM CONTINENTAL AIRLINES SD 77 0 1 94 1 3 1 1 0 8 89 15 334 EDINBURGH CONTINENTAL AIRLINES SA 63 0 0 95 2 3 0 0 0 2 73 17 520 EDINBURGH CONTINENTAL AIRLINES SD 62 0 0 89 5 0 3 2 2 21 81 13 514 GLASGOW CONTINENTAL AIRLINES SA 51 0 0 90 8 2 0 0 0 3 77 14 345 GLASGOW CONTINENTAL AIRLINES SD 52 0 0 92 4 4 0 0 0 5 78 17 343 HEATHROW CONTINENTAL AIRLINES SA 306 0 0 83 5 8 2 1 0 11 76 16 1751 HEATHROW CONTINENTAL AIRLINES SD 306 0 0 86 10 2 2 0 0 7 81 13 1752 MANCHESTER CONTINENTAL AIRLINES SA 63 1 1 95 2 2 2 0 0 3 73 20 581 MANCHESTER CONTINENTAL AIRLINES SD 62 0 0 79 11 6 3 0 0 11 74 20 580 NEWCASTLE JET2.COM LTD CA 2 0 0 50 0 0 0 50 0 131 0 0 0 NEWCASTLE JET2.COM LTD CD 2 0 01000 0000600 0 BIRMINGHAM UNITED AIRLINES SA 244 0 0 70 10 10 8 1 1 20 0 0 0 304 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: N

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

NEWCASTLE MANCHESTER BMI REGIONAL CA 3 0 01000 0000000 0 MANCHESTER BMI REGIONAL CD 4 1 0 75 25 0 0 0 0 9 0 0 0 HEATHROW BRITISH AIRWAYS PLC SA 1988 0 1 74 12 8 5 0 0 15 82 9 2043 HEATHROW BRITISH AIRWAYS PLC SD 1987 0 1 82 9 5 4 0 0 9 86 7 2045 BIRMINGHAM EASTERN AIRWAYS SA 499 7 56 90 3 3 3 0 0 8 93 5 606 BIRMINGHAM EASTERN AIRWAYS SD 533 0 54 88 5 3 4 1 0 8 92 5 619 MANCHESTER EASTERN AIRWAYS CA 2 0 0 50 50 0 0 0 0 16 0 51 1 MANCHESTER EASTERN AIRWAYS CD 3 0 0 100 0 0 0 0 0 1 100 0 1 GATWICK FLYBE LTD SA 947 2 5 86 6 4 3 0 0 9 91 7 1047 GATWICK FLYBE LTD SD 943 1 4 82 7 5 5 1 0 13 88 8 1046 BIRMINGHAM THOMAS COOK AIRLINES LTD CA 2 0 0 50 0 0 50 0 0 58 100 2 6 TOTAL NEWCASTLE 6919 80 123 81 8 6 4 0 0 11 87 7 7

NEWQUAY EDINBURGH FLYBE LTD SA 112 0 0 87 4 5 3 1 0 10 87 12 152 EDINBURGH FLYBE LTD SD 112 0 0 85 10 4 1 1 0 9 77 14 151 GATWICK FLYBE LTD SA 1010 0 6 90 4 3 2 1 0 8 90 7 954

305 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: N

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

NICE LONDON CITY BA CITYFLYER LTD SA 231 0 0 87 6 4 3 0 0 7 89 7 320 LONDON CITY BA CITYFLYER LTD SD 233 0 0 84 6 6 5 0 0 10 80 12 323 HEATHROW BMI BRITISH MIDLAND SA 260 0 0 83 9 5 3 0 0 8 88 8 172 HEATHROW BMI BRITISH MIDLAND SD 260 0 0 82 9 6 3 0 0 8 81 9 174 BIRMINGHAM BMIBABY LTD SA 145 0 0 86 6 3 4 1 0 12 75 15 166 BIRMINGHAM BMIBABY LTD SD 145 0 0 81 10 4 4 1 0 14 68 20 167 GATWICK BRITISH AIRWAYS PLC SA 772 0 0 80 10 6 3 0 0 10 0 0 0 GATWICK BRITISH AIRWAYS PLC SD 773 0 1 74 15 7 4 0 0 13 0 0 0 HEATHROW BRITISH AIRWAYS PLC CA 2 0 0 100 0 0 0 0 0 3 50 11 2 HEATHROW BRITISH AIRWAYS PLC SA 2501 0 1 75 12 8 4 0 0 14 80 10 2306 HEATHROW BRITISH AIRWAYS PLC SD 2505 0 0 79 10 7 4 0 0 11 81 9 2308 HEATHROW BRITISH AIRWAYS PLC CD 2 0 0 100 0 0 0 0 0 0 100 0 2 EDINBURGH EASYJET AIRLINE COMPANY LTD SA 129 0 0 88 4 4 3 2 0 11 79 11 100 EDINBURGH EASYJET AIRLINE COMPANY LTD SD 129 0 0 91 2 5 1 2 0 8 94 6 100 GATWICK EASYJET AIRLINE COMPANY LTD SA 1153 0 1 71 15 9 3 1 0 15 71 14 1122 GATWICK EASYJET AIRLINE COMPANY LTD SD 1154 0 0 81 10 6 2 0 0 10 80 10 1124 LUTON EASYJET AIRLINE COMPANY LTD SA 548 0 1 69 16 9 5 1 0 17 64 17 539 LUTON EASYJET AIRLINE COMPANY LTD SD 549 0 0 87 7 4 2 1 0 8 83 9 539 NEWCASTLE EASYJET AIRLINE COMPANY LTD SA 94 0 0 86 7 2 4 0 0 7 83 8 93 NEWCASTLE EASYJET AIRLINE COMPANY LTD SD 94 0 0 89 4 2 4 0 0 7 81 10 94 STANSTED EASYJET AIRLINE COMPANY LTD SA 291 1 0 77 13 5 4 0 0 12 73 13 321 306 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: N

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

NIEDERRHEIN EDINBURGH RYANAIR SA 232 0 0 90 7 1 2 0 0 5 80 10 236 EDINBURGH RYANAIR SD 232 0 0 92 4 3 1 0 0 7 85 8 237 STANSTED RYANAIR SA 479 0 1 89 6 3 1 1 0 7 87 11 540 STANSTED RYANAIR SD 475 0 2 81 12 5 1 0 0 10 81 9 534 TOTAL NIEDERRHEIN 1418 2 4 87 8 3 1 0 0 8 84 9 9

NIMES LUTON RYANAIR SA 298 0 1 92 3 2 2 1 0 6 93 3 302 LUTON RYANAIR SD 298 0 1 93 4 2 1 0 0 5 93 5 302 TOTAL NIMES 596 0 2 93 4 2 1 0 0 5 93 4 4

NORWICH MANCHESTER BMI REGIONAL CA 2 0 0 50 50 0 0 0 0 11 0 0 0 MANCHESTER BMI REGIONAL CD 3 0 01000 0000600 0 MANCHESTER EASTERN AIRWAYS CA 2 0 0 50 0 0 50 0 0 61 67 10 3 NEWCASTLE EASTERN AIRWAYS CA 2 0 0 100 0 0 0 0 0 0 0 0 0 NEWCASTLE EASTERN AIRWAYS CD 2 0 0 50 50 0 0 0 0 10 0 0 0 EDINBURGH FLYBE LTD SA 538 1 6 89 4 3 3 1 0 9 89 11 586 EDINBURGH FLYBE LTD SD 541 1 3 89 4 3 3 1 0 10 88 12 589 MANCHESTER FLYBE LTD SA 78 1 14 77 5 6 10 1 0 19 76 19 516 MANCHESTER FLYBE LTD SD 78 1 11 71 12 5 13 0 0 19 76 21 520

307 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: N

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

NOUAKCHOTT

NOVOSIBIRSK (TOLMACHEV

NUREMBERG GATWICK AIR BERLIN SA 585 1 1 86 10 3 1 0 0 7 87 8 526 GATWICK AIR BERLIN SD 585 1 1 84 11 4 2 0 0 8 89 7 526 TOTAL NUREMBERG 1172 3 4 85 10 4 1 0 0 7 88 8 8

308 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: O

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

ODENSE

ODESSA

OLBIA MANCHESTER BA CITYFLYER LTD CA 16 0 0 44 31 19 6 0 0 25 0 0 0 MANCHESTER BA CITYFLYER LTD CD 16 0 0 69 19 13 0 0 0 13 0 0 0 HEATHROW BRITISH AIRWAYS PLC CA 17 0 0 47 29 24 0 0 0 19 53 19 19 HEATHROW BRITISH AIRWAYS PLC CD 18 0 0 94 6 0 0 0 0 3 84 8 19 GATWICK EASYJET AIRLINE COMPANY LTD SA 171 0 1 78 9 5 6 2 0 16 69 14 146 GATWICK EASYJET AIRLINE COMPANY LTD SD 173 0 0 86 6 4 3 1 0 9 70 10 147 EDINBURGH JET2.COM LTD SA 12 1 1 8 8 33 50 0 0 61 0 82 19 EDINBURGH JET2.COM LTD SD 16 0 0 38 31 31 0 0 0 22 50 25 18 GATWICK MERIDIANA AIR SA 19 0 0 42 21 32 5 0 0 25 0 0 0 GATWICK MERIDIANA AIR SD 19 0 0 47 26 16 11 0 0 24 0 0 0 TOTAL OLBIA 480 13 2 73 11 9 5 1 0 15 65 16 16

OMAHA

OPORTO (PORTUGAL) GATWICK AIR PORTUGAL SA 693 0 0 83 10 4 3 0 0 9 81 11 627 GATWICK AIR PORTUGAL SD 692 0 0 81 9 6 3 0 0 10 89 6 627 GATWICK EASYJET AIRLINE COMPANY LTD SA 338 0 0 67 17 9 5 1 0 18 78 11 445 GATWICK EASYJET AIRLINE COMPANY LTD SD 338 0 0 65 17 13 4 0 0 16 82 9 445 MANCHESTER JET2.COM LTD CA 3 0 0 33 0 33 33 0 0 47 100 0 1 MANCHESTER JET2.COM LTD CD 3 0 0 67 33 0 0 0 0 9 100 0 1 GATWICK MONARCH AIRLINES CA 2 0 0 0 0 100 0 0 0 46 0 0 0 MANCHESTER MONARCH AIRLINES CA 3 0 0 33 33 33 0 0 0 26 0 0 0 MANCHESTER MONARCH AIRLINES CD 2 0 0 100 0 0 0 0 0 6 0 0 0 STANSTED RYANAIR SA 629 0 0 75 15 5 3 1 0 16 80 12 627 STANSTED RYANAIR SD 629 0 0 73 17 7 3 0 0 12 80 9 628 MANCHESTER SATA CA 2 0 0 0 100 0 0 0 0 19 0 0 0 MANCHESTER SATA CD 2 0 0 0 0 100 0 0 0 35 0 0 0

309 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: O

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

ORLAND

ORLANDO GATWICK BRITISH AIRWAYS PLC SA 445 0 1 69 12 10 7 2 1 25 84 8 364 GATWICK BRITISH AIRWAYS PLC SD 445 0 1 71 12 8 6 2 0 23 85 9 364 GATWICK MONARCH AIRLINES CA 4 0 0 50 25 25 0 0 0 16 0 0 0 GATWICK MONARCH AIRLINES CD 4 0 0 25 50 0 25 0 0 34 0 0 0 GATWICK VIRGIN ATLANTIC AIRWAYS LTD SA 659 0 1 68 12 10 8 1 0 22 71 18 653 GATWICK VIRGIN ATLANTIC AIRWAYS LTD SD 659 1 1 68 11 9 10 2 0 23 71 21 653 GLASGOW VIRGIN ATLANTIC AIRWAYS LTD SA 59 0 1 83 3 7 7 0 0 12 87 9 53 GLASGOW VIRGIN ATLANTIC AIRWAYS LTD SD 60 0 0 83 3 7 7 0 0 13 80 16 54 MANCHESTER VIRGIN ATLANTIC AIRWAYS LTD SA 536 0 1 82 9 6 2 1 0 10 89 7 526 MANCHESTER VIRGIN ATLANTIC AIRWAYS LTD SD 535 0 0 86 8 3 2 1 0 9 87 9 525 TOTAL ORLANDO 3409 5 6 74 11 8 6 2 0 19 80 13 13

ORLANDO EXECUTIVE

OSLO (GARDERMOEN) HEATHROW BRITISH AIRWAYS PLC SA 1480 0 0 73 11 8 6 0 0 15 81 10 1429 HEATHROW BRITISH AIRWAYS PLC SD 1481 0 0 78 9 8 5 0 0 12 87 7 1430 EDINBURGH NORWEGIAN AIR SHUTTLE SA 218 0 0 78 13 5 3 0 0 11 84 9 217 EDINBURGH NORWEGIAN AIR SHUTTLE SD 218 0 0 71 17 7 3 1 0 15 71 13 216 GATWICK NORWEGIAN AIR SHUTTLE SA 987 0 0 87 7 4 2 0 0 7 90 5 938 GATWICK NORWEGIAN AIR SHUTTLE SD 986 0 0 80 10 6 3 0 0 11 81 10 939 MANCHESTER NORWEGIAN AIR SHUTTLE SA 168 0 0 79 12 7 3 0 0 10 78 17 27 MANCHESTER NORWEGIAN AIR SHUTTLE SD 168 0 0 61 21 13 5 0 0 17 56 31 27

310 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: O

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

OSTEND NEWCASTLE JET2.COM LTD CA 2 0 0 50 0 50 0 0 0 27 0 0 0 NEWCASTLE JET2.COM LTD CD 2 0 01000 0000100 0 NEWCASTLE JETAIRFLY CA 2 0 0 50 50 0 0 0 0 16 0 0 0 NEWCASTLE JETAIRFLY CD 2 0 0 50 0 0 0 0 50 728 0 0 0 TOTAL OSTEND 11 2 0 55 9 27 0 0 9 148 25 23 23

OSTERSUND / FROSON HEATHROW BMI BRITISH MIDLAND CA 16 0 0 94 6 0 0 0 0 3 95 2 19 HEATHROW BMI BRITISH MIDLAND CD 15 0 0 100 0 0 0 0 0 2 100 1 18 TOTAL OSTERSUND / FROSON 33 2 0 94 3 0 3 0 0 5 83 9 9

OSTRAVA

OTTAWA INTERNATIONAL HEATHROW AIR CANADA SA 338 0 0 56 18 18 7 0 0 22 74 12 348 HEATHROW AIR CANADA SD 340 0 0 77 14 6 2 0 1 16 71 19 345 GATWICK AIR TRANSAT SA 18 0 0 94 6 0 0 0 0 4 0 0 0 GATWICK AIR TRANSAT SD 18 0 0 67 6 17 11 0 0 21 0 0 0 TOTAL OTTAWA INTERNATIONAL 715 1 0 67 16 12 5 0 0 19 72 15 15

OUAGADOUGOU

OUARZAZATE TOTAL OUARZAZATE 2 1 050050000237544

OULU TOTAL OULU 4 0 0 25 25 0 0 25 25 211 0 0 0

311 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: O

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

OXFORD (KIDLINGTON)

312 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: P

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

PALERMO GATWICK EASYJET AIRLINE COMPANY LTD SA 218 0 0 73 14 11 3 0 0 13 75 13 209 GATWICK EASYJET AIRLINE COMPANY LTD SD 217 0 1 82 9 7 1 0 0 8 85 8 209 STANSTED RYANAIR SA 296 0 0 54 30 12 3 0 0 20 63 21 245 STANSTED RYANAIR SD 296 0 0 93 4 2 1 0 0 5 95 4 249 TOTAL PALERMO 1027 2 1 75 15 8 2 0 0 11 79 12 12

PALMA DE MALLORCA BIRMINGHAM BA CITYFLYER LTD CA 2 0 0 100 0 0 0 0 0 1 50 48 2 BIRMINGHAM BA CITYFLYER LTD CD 2 0 0 50 50 0 0 0 0 14 100 6 2 EDINBURGH BA CITYFLYER LTD CA 15 0 0 47 40 0 13 0 0 25 63 28 16 EDINBURGH BA CITYFLYER LTD CD 15 0 0 93 0 0 7 0 0 17 69 23 16 GLASGOW BA CITYFLYER LTD CA 81 0 0 70 12 12 5 0 0 16 66 26 50 GLASGOW BA CITYFLYER LTD CD 80 0 0 81 13 4 3 0 0 8 63 20 54 LONDON CITY BA CITYFLYER LTD SA 186 0 0 83 8 6 3 0 0 9 67 19 118 LONDON CITY BA CITYFLYER LTD SD 186 0 0 87 5 5 3 0 0 7 82 12 118 BIRMINGHAM BMIBABY LTD SA 110 14 16 82 11 3 4 0 1 17 70 17 132 BIRMINGHAM BMIBABY LTD SD 124 0 0 81 10 5 5 0 0 14 61 22 133 EDINBURGH EASYJET AIRLINE COMPANY LTD SA 67 0 0 82 10 3 4 0 0 10 71 16 55 EDINBURGH EASYJET AIRLINE COMPANY LTD SD 67 0 0 88 6 3 3 0 0 9 89 10 55 GATWICK EASYJET AIRLINE COMPANY LTD SA 1000 3 7 77 11 8 4 1 0 13 72 15 953 GATWICK EASYJET AIRLINE COMPANY LTD SD 1009 0 1 78 11 7 3 0 0 12 77 12 955 GLASGOW EASYJET AIRLINE COMPANY LTD SA 79 0 0 78 10 5 6 0 0 12 77 9 62 GLASGOW EASYJET AIRLINE COMPANY LTD SD 79 0 0 87 5 3 5 0 0 7 87 5 62 LUTON EASYJET AIRLINE COMPANY LTD SA 460 0 1 84 7 5 3 0 0 8 81 10 446 LUTON EASYJET AIRLINE COMPANY LTD SD 460 0 0 84 7 6 2 0 0 8 84 9 446 MANCHESTER EASYJET AIRLINE COMPANY LTD SA 179 0 1 77 13 8 1 0 1 12 77 9 139

313 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: P

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED Early 16 to 31 to 1h 1m 3h 1m More Average % Average No REPORTING CHARTER/ ARR/ to 15 30 60 mins to 3 to 6 than 6 delay Early Delay matched Actual Plan (8) mins ORIGIN / DESTINATION AIRPORT AIRLINE SCHED DEP (7) mins hours hours hours (mins) to 15 (mins) records PALMA DE MALLORCA MANCHESTER EASYJET AIRLINE COMPANY LTD SD 179 0 1 89 5 5 1 0 1 8 89 6 139 NEWCASTLE EASYJET AIRLINE COMPANY LTD SA 198 0 0 81 11 6 2 0 1 10 80 11 189 NEWCASTLE EASYJET AIRLINE COMPANY LTD SD 198 0 0 89 6 3 2 0 1 8 82 9 189 STANSTED EASYJET AIRLINE COMPANY LTD SA 434 5 3 84 7 3 4 1 0 10 75 15 491 STANSTED EASYJET AIRLINE COMPANY LTD SD 436 0 1 88 5 4 3 0 0 7 82 11 493 GATWICK IBERWORLD CA 4 0 075250000500 0 GATWICK IBERWORLD CD 4 0 01000 0000100 0 EDINBURGH JET2.COM LTD SA 116 0 0 56 23 15 4 0 2 26 34 37 116 EDINBURGH JET2.COM LTD SD 117 0 0 84 9 3 3 0 1 13 79 14 116 GLASGOW JET2.COM LTD SA 159 0 0 77 11 7 3 1 1 15 37 33 157 GLASGOW JET2.COM LTD SD 159 0 0 77 16 6 1 1 0 12 71 19 157 MANCHESTER JET2.COM LTD SA 230 1 2 60 16 13 10 0 1 25 50 34 217 MANCHESTER JET2.COM LTD SD 232 0 0 67 14 10 9 0 0 20 55 26 220 NEWCASTLE JET2.COM LTD SA 202 0 1 80 10 6 2 0 1 15 74 16 192 NEWCASTLE JET2.COM LTD SD 202 0 1 83 12 1 3 0 1 15 76 12 193 BIRMINGHAM MONARCH AIRLINES SA 250 0 3 62 15 12 6 2 2 34 77 13 134 BIRMINGHAM MONARCH AIRLINES SD 250 0 1 72 17 5 5 1 1 21 88 9 133 GATWICK MONARCH AIRLINES SA 300 1 2 33 27 24 12 3 1 46 37 35 268 GATWICK MONARCH AIRLINES SD 301 1 3 72 10 8 6 3 1 24 70 18 268 LUTON MONARCH AIRLINES SA 160 1 0 61 18 11 8 1 1 25 49 28 167 LUTON MONARCH AIRLINES SD 161 0 0 77 6 9 6 1 1 22 64 25 167 MANCHESTER MONARCH AIRLINES SA 330 1 2 42 24 18 12 2 2 40 48 34 433 MANCHESTER MONARCH AIRLINES SD 329 0 1 65 19 8 6 1 2 29 72 20 434 BIRMINGHAM RYANAIR SA 178 0 0 84 10 3 3 1 0 9 85 9 155 BIRMINGHAM RYANAIR SD 178 0 0 94 3 0 3 0 0 5 92 5 155 EDINBURGH RYANAIR SA 124 0 0 84 6 5 4 1 0 11 74 13 216 EDINBURGH RYANAIR SD 124 0 0 88 6 3 2 1 0 10 94 5 216 MANCHESTER RYANAIR SA 341 1 1 48 30 16 5 1 0 23 45 24 143 MANCHESTER RYANAIR SD 342 0 0 89 6 2 1 1 0 7 34 29 143 STANSTED RYANAIR SA 425 0 1 60 20 15 4 0 0 19 61 18 451

314 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: P

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED Early 16 to 31 to 1h 1m 3h 1m More Average % Average No REPORTING CHARTER/ ARR/ to 15 30 60 mins to 3 to 6 than 6 delay Early Delay matched Actual Plan (8) mins ORIGIN / DESTINATION AIRPORT AIRLINE SCHED DEP (7) mins hours hours hours (mins) to 15 (mins) records PALMA DE MALLORCA STANSTED RYANAIR SD 425 0 0 76 15 7 2 0 0 12 80 9 453 BIRMINGHAM THOMAS COOK AIRLINES LTD CA 97 0 0 87 3 6 4 0 0 10 74 13 95 BIRMINGHAM THOMAS COOK AIRLINES LTD CD 96 1 0 81 8 5 5 0 0 11 85 10 95 EDINBURGH THOMAS COOK AIRLINES LTD CA 5 0 0 100 0 0 0 0 0 0 80 35 5 EDINBURGH THOMAS COOK AIRLINES LTD CD 6 0 0 83 17 0 0 0 0 8 67 25 6 GATWICK THOMAS COOK AIRLINES LTD CA 104 0 0 73 11 5 11 1 0 18 82 19 103 GATWICK THOMAS COOK AIRLINES LTD CD 109 0 0 74 11 5 8 2 0 20 71 17 103 GLASGOW THOMAS COOK AIRLINES LTD CA 116 0 0 67 9 16 6 1 0 19 59 47 137 GLASGOW THOMAS COOK AIRLINES LTD CD 114 0 0 75 11 9 5 0 0 15 63 26 134 MANCHESTER THOMAS COOK AIRLINES LTD CA 169 0 0 64 14 7 11 4 0 29 63 29 263 MANCHESTER THOMAS COOK AIRLINES LTD CD 167 0 0 74 8 7 7 4 0 26 70 24 262 NEWCASTLE THOMAS COOK AIRLINES LTD CA 99 1 0 73 8 11 5 1 2 23 81 17 86 NEWCASTLE THOMAS COOK AIRLINES LTD CD 101 0 0 78 9 9 2 0 2 20 70 18 86 STANSTED THOMAS COOK AIRLINES LTD CA 21 0 0 86 5 5 0 5 0 18 91 7 22 STANSTED THOMAS COOK AIRLINES LTD CD 21 0 0 90 5 0 0 5 0 18 90 6 21 BIRMINGHAM THOMSON AIRWAYS LTD CA 153 0 0 74 11 11 3 1 0 14 60 19 163 BIRMINGHAM THOMSON AIRWAYS LTD CD 152 0 0 86 6 6 2 1 0 11 83 10 164 EDINBURGH THOMSON AIRWAYS LTD CA 60 0 0 33 17 27 18 2 3 56 12 75 76 EDINBURGH THOMSON AIRWAYS LTD CD 60 0 0 80 3 5 7 2 3 34 42 26 74 GATWICK THOMSON AIRWAYS LTD CA 378 0 0 73 15 8 3 1 0 13 67 19 452 GATWICK THOMSON AIRWAYS LTD CD 376 0 0 86 7 5 2 0 0 7 85 10 453 GLASGOW THOMSON AIRWAYS LTD CA 103 0 0 71 6 15 7 1 1 24 50 29 121 GLASGOW THOMSON AIRWAYS LTD CD 106 0 0 79 8 4 8 1 1 18 64 25 120 LUTON THOMSON AIRWAYS LTD CA 134 0 0 78 9 4 7 1 0 14 53 50 129 LUTON THOMSON AIRWAYS LTD CD 133 0 0 89 4 4 3 1 0 9 71 33 130 MANCHESTER THOMSON AIRWAYS LTD CA 377 1 0 70 15 10 4 1 0 16 60 27 442 MANCHESTER THOMSON AIRWAYS LTD CD 375 0 0 85 7 5 2 0 0 10 77 20 442 NEWCASTLE THOMSON AIRWAYS LTD CA 152 0 0 78 10 5 7 0 0 12 63 16 156 NEWCASTLE THOMSON AIRWAYS LTD CD 152 0 0 84 9 4 3 1 0 11 86 11 158 STANSTED THOMSON AIRWAYS LTD CA 82 0 0 89 9 2 0 0 0 4 68 15 91

315 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: P

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

PAMPLONA

PAPHOS GATWICK BRITISH AIRWAYS PLC SA 121 0 0 70 19 7 3 0 0 12 52 25 88 GATWICK BRITISH AIRWAYS PLC SD 121 0 0 75 9 12 3 0 0 14 70 14 88 EDINBURGH EASYJET AIRLINE COMPANY LTD SA 104 0 0 87 9 3 1 0 1 9 97 3 97 EDINBURGH EASYJET AIRLINE COMPANY LTD SD 104 0 0 79 14 7 0 0 0 9 84 10 105 GATWICK EASYJET AIRLINE COMPANY LTD SA 573 6 10 84 8 5 3 0 0 12 84 9 542 GATWICK EASYJET AIRLINE COMPANY LTD SD 583 0 1 75 17 6 2 0 0 13 77 12 546 LUTON EASYJET AIRLINE COMPANY LTD SA 139 1 0 81 12 3 4 0 1 12 74 15 108 LUTON EASYJET AIRLINE COMPANY LTD SD 139 0 0 73 15 6 4 1 0 16 66 16 106 MANCHESTER EASYJET AIRLINE COMPANY LTD SA 324 1 2 77 12 7 3 0 0 11 71 15 331 MANCHESTER EASYJET AIRLINE COMPANY LTD SD 326 0 0 74 18 5 2 0 0 11 71 15 333 GLASGOW JET2.COM LTD SA 62 0 0 63 13 15 8 2 0 24 48 28 63 GLASGOW JET2.COM LTD SD 61 0 0 56 28 15 2 0 0 18 59 27 64 MANCHESTER JET2.COM LTD SA 62 1 1 63 26 8 2 0 2 21 66 21 62 MANCHESTER JET2.COM LTD SD 63 1 0 62 27 8 2 0 2 21 53 26 62 NEWCASTLE JET2.COM LTD SA 63 1 0 63 19 14 3 0 0 16 73 11 51 NEWCASTLE JET2.COM LTD SD 63 1 1 29 43 22 6 0 0 27 46 25 52 BIRMINGHAM MONARCH AIRLINES SA 89 0 2 83 4 7 4 1 0 12 96 2 53 BIRMINGHAM MONARCH AIRLINES SD 89 0 1 57 15 18 9 1 0 27 72 14 53 GATWICK MONARCH AIRLINES SA 86 0 3 53 26 9 10 1 0 24 76 21 91 GATWICK MONARCH AIRLINES SD 86 0 1 42 30 19 8 1 0 27 62 33 93 MANCHESTER MONARCH AIRLINES SA 56 0 1 39 14 21 18 7 0 52 74 20 77 MANCHESTER MONARCH AIRLINES SD 56 0 0 20 30 21 21 2 5 73 54 28 78 STANSTED RYANAIR SA 136 0 0 40 26 25 8 0 0 25 0 0 0 STANSTED RYANAIR SD 136 0 0 48 20 22 10 1 0 26 0 0 0 BIRMINGHAM THOMAS COOK AIRLINES LTD CA 38 0 0 92 3 3 0 3 0 10 100 1 29

316 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: P

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED Early 16 to 31 to 1h 1m 3h 1m More Average % Average No REPORTING CHARTER/ ARR/ to 15 30 60 mins to 3 to 6 than 6 delay Early Delay matched Actual Plan (8) mins ORIGIN / DESTINATION AIRPORT AIRLINE SCHED DEP (7) mins hours hours hours (mins) to 15 (mins) records PAPHOS BIRMINGHAM THOMAS COOK AIRLINES LTD CD 38 0 0 84 5 8 0 3 0 15 94 6 32 GATWICK THOMAS COOK AIRLINES LTD CA 88 0 0 80 7 3 7 3 0 20 76 37 82 GATWICK THOMAS COOK AIRLINES LTD CD 88 0 0 73 9 7 8 2 1 28 71 28 83 GLASGOW THOMAS COOK AIRLINES LTD CA 38 0 0 61 21 13 5 0 0 16 74 20 54 GLASGOW THOMAS COOK AIRLINES LTD CD 34 0 0 50 21 21 6 3 0 29 61 24 51 MANCHESTER THOMAS COOK AIRLINES LTD CA 98 0 0 70 9 8 9 1 2 27 82 11 124 MANCHESTER THOMAS COOK AIRLINES LTD CD 99 0 0 59 12 17 9 1 2 32 74 18 126 NEWCASTLE THOMAS COOK AIRLINES LTD CA 41 0 0 68 7 12 5 2 5 47 82 6 28 NEWCASTLE THOMAS COOK AIRLINES LTD CD 41 0 0 66 12 10 5 2 5 40 75 10 28 STANSTED THOMAS COOK AIRLINES LTD CA 9 0 0 89 0 11 0 0 0 6 0 0 0 STANSTED THOMAS COOK AIRLINES LTD CD 8 0 0 75 13 13 0 0 0 13 100 0 1 BIRMINGHAM THOMSON AIRWAYS LTD CA 109 0 0 88 4 6 2 0 0 6 87 9 108 BIRMINGHAM THOMSON AIRWAYS LTD CD 109 0 0 82 16 2 1 0 0 9 70 21 109 EDINBURGH THOMSON AIRWAYS LTD CA 24 1 0 75 8 8 8 0 0 17 62 25 26 EDINBURGH THOMSON AIRWAYS LTD CD 24 1 0 71 17 4 8 0 0 20 76 16 25 GATWICK THOMSON AIRWAYS LTD CA 188 1 0 69 13 13 4 0 0 15 78 15 191 GATWICK THOMSON AIRWAYS LTD CD 189 1 0 70 17 8 5 0 0 15 74 18 191 GLASGOW THOMSON AIRWAYS LTD CA 51 1 0 80 6 12 0 0 2 36 77 11 31 GLASGOW THOMSON AIRWAYS LTD CD 52 0 0 94 2 2 2 0 0 5 97 4 31 LUTON THOMSON AIRWAYS LTD CA 62 1 0 53 26 13 8 0 0 20 55 35 65 LUTON THOMSON AIRWAYS LTD CD 63 0 0 71 14 10 5 0 0 13 47 35 66 MANCHESTER THOMSON AIRWAYS LTD CA 183 0 0 55 17 21 7 1 0 22 73 14 172 MANCHESTER THOMSON AIRWAYS LTD CD 183 0 0 67 15 10 8 0 0 18 75 14 175 NEWCASTLE THOMSON AIRWAYS LTD CA 65 1 0 77 8 12 3 0 0 13 76 13 74 NEWCASTLE THOMSON AIRWAYS LTD CD 67 0 0 91 4 1 3 0 0 7 80 12 75 STANSTED THOMSON AIRWAYS LTD CA 62 1 0 55 31 13 2 0 0 17 81 11 70 STANSTED THOMSON AIRWAYS LTD CD 62 0 0 84 15 0 2 0 0 7 90 8 71 TOTAL PAPHOS 5758 20 23 70 15 9 5 1 0 17 74 16 16

PARIS (CHARLES DE GAULLE BIRMINGHAM AIR FRANCE SA 1082 0 3 92 6 2 1 0 0 4 94 3 1088 317 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: P

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED Early 16 to 31 to 1h 1m 3h 1m More Average % Average No REPORTING CHARTER/ ARR/ to 15 30 60 mins to 3 to 6 than 6 delay Early Delay matched Actual Plan (8) mins ORIGIN / DESTINATION AIRPORT AIRLINE SCHED DEP (7) mins hours hours hours (mins) to 15 (mins) records PARIS (CHARLES DE GAULLE BIRMINGHAM AIR FRANCE SD 1082 0 2 96 2 1 0 0 0 3 97 2 1088 HEATHROW AIR FRANCE SA 2631 3 4 67 18 11 3 0 0 14 65 16 2852 HEATHROW AIR FRANCE SD 2631 0 2 89 7 3 1 0 0 6 86 7 2847 MANCHESTER AIR FRANCE SA 1091 1 2 72 18 7 2 0 0 13 72 13 1076 MANCHESTER AIR FRANCE SD 1090 1 3 88 6 4 2 0 0 7 88 6 1076 GLASGOW AIR MEDITERRANEE CD 3 0 0 33 0 33 33 0 0 35 0 0 0 EDINBURGH AIREXPLORE CA 2 0 0 50 0 0 50 0 0 62 0 0 0 EDINBURGH AIREXPLORE CD 2 0 0 50 0 50 0 0 0 28 0 0 0 NEWCASTLE BRIT AIR SA 971 0 0 85 8 5 2 0 0 7 90 6 966 NEWCASTLE BRIT AIR SD 970 0 0 81 11 6 2 0 0 11 81 9 967 HEATHROW BRITISH AIRWAYS PLC SA 2480 0 0 77 10 8 5 0 0 12 80 10 2772 HEATHROW BRITISH AIRWAYS PLC SD 2480 0 1 83 8 6 3 0 0 10 84 8 2776 EDINBURGH CITY JET SA 1314 1 0 88 7 3 1 0 0 6 90 5 1297 EDINBURGH CITY JET SD 1310 1 0 87 8 4 1 0 0 7 86 8 1293 EDINBURGH EASTERN AIRWAYS CD 2 0 0 100 0 0 0 0 0 0 100 0 1 EDINBURGH EASYJET AIRLINE COMPANY LTD SA 330 0 0 84 10 3 3 0 0 9 81 10 331 EDINBURGH EASYJET AIRLINE COMPANY LTD SD 330 0 0 90 5 3 2 0 0 6 81 10 332 GLASGOW EASYJET AIRLINE COMPANY LTD SA 294 0 0 80 10 5 4 1 0 11 73 13 282 GLASGOW EASYJET AIRLINE COMPANY LTD SD 294 0 0 77 13 6 3 1 0 13 74 12 282 LUTON EASYJET AIRLINE COMPANY LTD SA 943 0 1 83 7 6 3 1 0 10 76 14 956 LUTON EASYJET AIRLINE COMPANY LTD SD 944 0 0 82 10 5 3 0 0 9 79 12 956 NEWCASTLE EASYJET AIRLINE COMPANY LTD SA 196 0 0 89 5 1 4 1 0 8 86 9 247 NEWCASTLE EASYJET AIRLINE COMPANY LTD SD 196 0 0 84 9 3 4 1 0 11 83 10 248 EDINBURGH EUROPE AIRPOST CA 6 0 0 83 0 17 0 0 0 11 67 11 3 EDINBURGH EUROPE AIRPOST CD 7 0 0 57 29 14 0 0 0 15 100 1 2 BIRMINGHAM FLYBE LTD SA 912 4 1 90 5 4 2 0 0 6 91 5 897 BIRMINGHAM FLYBE LTD SD 913 2 0 86 8 4 2 0 0 10 87 7 897 GLASGOW FLYBE LTD SA 363 0 2 85 6 4 4 2 0 13 84 13 339 GLASGOW FLYBE LTD SD 365 0 0 88 5 4 2 1 0 10 89 8 348 MANCHESTER FLYBE LTD SA 1218 1 3 87 7 4 2 0 0 8 82 11 1209

318 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: P

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

PARIS (LE BOURGET) TOTAL PARIS (LE BOURGET) 2 80 0 50 0 50 0 0 0 20 100 4 4

PARIS (ORLY) HEATHROW BRITISH AIRWAYS PLC SA 1385 0 0 78 11 6 5 0 0 12 86 7 957 HEATHROW BRITISH AIRWAYS PLC SD 1386 0 0 82 8 6 3 0 0 9 81 9 958 EDINBURGH CITY JET CD 2 0 01000 0000500 0 LONDON CITY VLM (BELGIUM) SA 1538 0 0 91 6 2 2 0 0 5 90 6 1581 LONDON CITY VLM (BELGIUM) SD 1551 0 0 89 6 3 2 0 0 6 87 7 1580 TOTAL PARIS (ORLY) 5865 2 0 85 7 4 3 0 0 8 87 7 7

PARMA STANSTED RYANAIR SA 158 0 1 55 22 15 8 0 0 20 45 20 153 STANSTED RYANAIR SD 160 0 1 68 17 10 5 0 0 15 72 11 155 TOTAL PARMA 318 0 2 62 19 13 7 0 0 18 59 15 15

PATRAS STANSTED RYANAIR SA 62 0 0 60 21 15 5 0 0 20 0 0 0 STANSTED RYANAIR SD 62 0 0 87 8 2 3 0 0 12 0 0 0 TOTAL PATRAS 124 0 0 73 15 8 4 0 0 16 0 0 0

PAU LONDON CITY CITY JET SA 143 0 0 92 3 3 3 0 0 5 94 7 115 LONDON CITY CITY JET SD 147 0 0 84 9 3 4 1 0 10 87 9 116 TOTAL PAU 291 1 0 88 6 3 3 0 0 8 89 8 8

PERPIGNAN

319 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: P

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

PERUGIA STANSTED RYANAIR SA 233 0 0 71 19 6 2 2 0 16 76 15 225 STANSTED RYANAIR SD 233 0 0 87 9 3 1 0 0 7 90 7 226 TOTAL PERUGIA 466 0 0 79 14 5 2 1 0 12 83 11 11

PESCARA STANSTED RYANAIR SA 249 0 1 90 3 4 2 1 0 12 91 6 247 STANSTED RYANAIR SD 248 0 1 83 11 4 2 0 0 9 87 6 247 TOTAL PESCARA 497 1 2 87 7 4 2 1 0 11 89 6 6

PESHAWAR HEATHROW PAKISTAN INTL AIRLINES SA 40 0 0 18 8 20 43 13 0 81 35 55 34 TOTAL PESHAWAR 40 0 0 18 8 20 43 13 0 81 35 55 55

PHILADELPHIA INTERNATION HEATHROW BRITISH AIRWAYS PLC SA 697 0 2 76 13 7 3 0 1 18 85 15 709 HEATHROW BRITISH AIRWAYS PLC SD 698 0 0 75 15 6 4 0 0 13 76 12 709 GLASGOW US AIRWAYS SA 146 0 0 75 11 10 4 0 0 13 71 16 165 GLASGOW US AIRWAYS SD 146 0 0 91 3 1 2 2 1 21 85 15 163 HEATHROW US AIRWAYS SA 363 0 0 80 7 8 4 1 0 14 79 17 357 HEATHROW US AIRWAYS SD 361 1 2 73 13 7 6 1 0 16 70 22 356 MANCHESTER US AIRWAYS SA 361 0 3 76 9 8 7 0 1 18 73 19 358 MANCHESTER US AIRWAYS SD 360 0 4 76 11 6 6 1 1 16 68 22 356 TOTAL PHILADELPHIA INTERNATIONAL 3132 3 11 76 12 7 4 1 0 16 77 17 17

PHNOM PENH

PHOENIX

320 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: P

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

PISA GATWICK BRITISH AIRWAYS PLC SA 435 0 1 52 18 19 11 0 0 24 64 18 429 GATWICK BRITISH AIRWAYS PLC SD 436 0 0 61 18 13 8 0 0 19 64 16 430 HEATHROW BRITISH AIRWAYS PLC SA 387 0 0 76 14 7 3 0 0 16 78 11 445 HEATHROW BRITISH AIRWAYS PLC SD 387 0 0 86 8 4 3 0 0 7 84 8 446 GATWICK EASYJET AIRLINE COMPANY LTD SA 536 1 4 77 13 7 3 0 0 13 61 21 438 GATWICK EASYJET AIRLINE COMPANY LTD SD 540 0 0 85 9 4 2 0 0 8 73 14 439 LUTON EASYJET AIRLINE COMPANY LTD SA 208 0 0 78 11 5 5 0 0 14 64 21 206 LUTON EASYJET AIRLINE COMPANY LTD SD 208 0 0 76 13 7 4 0 0 12 72 15 206 MANCHESTER JET2.COM LTD SA 123 0 0 54 24 13 5 4 0 30 35 37 110 MANCHESTER JET2.COM LTD SD 123 0 0 77 8 7 7 2 0 17 69 18 110 NEWCASTLE JET2.COM LTD SA 37 0 0 68 14 8 5 3 3 35 38 33 34 NEWCASTLE JET2.COM LTD SD 37 0 0 81 8 8 0 3 0 14 44 34 34 EDINBURGH RYANAIR SA 111 0 0 82 12 3 3 0 1 12 76 13 90 EDINBURGH RYANAIR SD 111 0 0 95 4 1 0 0 0 4 90 6 91 STANSTED RYANAIR SA 907 0 3 61 19 14 5 1 0 21 66 20 893 STANSTED RYANAIR SD 908 0 0 75 16 7 2 0 0 11 77 12 896 GATWICK THOMSON AIRWAYS LTD CA 21 0 0 100 0 0 0 0 0 1 95 18 21 GATWICK THOMSON AIRWAYS LTD CD 20 0 0 100 0 0 0 0 0 2 86 22 21 MANCHESTER THOMSON AIRWAYS LTD CA 21 0 0 90 0 0 5 5 0 21 62 20 21 MANCHESTER THOMSON AIRWAYS LTD CD 21 0 0 81 14 0 0 5 0 21 86 5 21 TOTAL PISA 5579 9 9 72 14 9 4 0 0 15 70 16 16

PITTSBURGH

PLOVDIV STANSTED RYANAIR SA 123 0 0 76 12 5 2 2 2 22 81 8 110 STANSTED RYANAIR SD 123 0 0 86 9 3 2 0 0 9 90 8 110

321 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: P

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

PLYMOUTH

PODGORICA GATWICK MONTENEGRO AIRLINES SA 24 0 0 100 0 0 0 0 0 2 93 13 120 GATWICK MONTENEGRO AIRLINES SD 24 0 0 63 21 13 4 0 0 17 81 18 120 TOTAL PODGORICA 48 0 0 81 10 6 2 0 0 9 86 16 16

POITIERS EDINBURGH RYANAIR SA 16 2 4 100 0 0 0 0 0 0 100 0 17 EDINBURGH RYANAIR SD 18 0 0 100 0 0 0 0 0 4 75 11 20 STANSTED RYANAIR SA 193 0 0 88 6 5 1 1 0 8 92 5 214 STANSTED RYANAIR SD 193 0 0 83 10 7 0 0 0 8 88 6 215 TOTAL POITIERS 420 2 4 87 7 5 0 0 0 7 90 5 5

PONTOISE

PORT OF SPAIN GATWICK BRITISH AIRWAYS PLC SA 313 0 0 75 8 7 8 2 1 28 89 9 340 GATWICK BRITISH AIRWAYS PLC SD 316 0 0 70 14 7 8 2 0 23 83 12 341 GATWICK CARIBBEAN AIRLINES SA 73 0 1 70 15 8 3 1 3 29 0 0 0 GATWICK CARIBBEAN AIRLINES SD 73 0 2 30 29 29 8 1 3 55 0 0 0 TOTAL PORT OF SPAIN 775 0 3 68 13 9 7 2 1 28 86 10 10

PORTO SANTO GATWICK THOMSON AIRWAYS LTD CA 25 0 0 68 12 20 0 0 0 13 81 17 26 GATWICK THOMSON AIRWAYS LTD CD 25 0 0 92 4 4 0 0 0 4 88 10 26 MANCHESTER THOMSON AIRWAYS LTD CA 25 0 0 100 0 0 0 0 0 0 0 0 0 MANCHESTER THOMSON AIRWAYS LTD CD 25 0 0 84 16 0 0 0 0 6 0 0 0 TOTAL PORTO SANTO 100 0 0 86 8 6 0 0 0 6 85 13 13

PORTSMOUTH (USA)

POZNAN EDINBURGH RYANAIR SA 86 0 0 87 3 5 3 1 0 11 81 10 104

322 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: P

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

PRAGUE BIRMINGHAM BMIBABY LTD SA 125 0 0 88 4 5 3 0 0 7 92 6 60 BIRMINGHAM BMIBABY LTD SD 125 0 0 83 8 7 2 0 0 11 87 11 60 HEATHROW BRITISH AIRWAYS PLC SA 1776 0 0 80 9 7 4 0 0 11 86 8 1425 HEATHROW BRITISH AIRWAYS PLC SD 1775 0 0 83 8 6 3 0 0 9 84 8 1425 GATWICK EASYJET AIRLINE COMPANY LTD SA 615 1 0 79 9 9 3 0 0 11 85 9 635 GATWICK EASYJET AIRLINE COMPANY LTD SD 614 0 1 79 11 7 3 0 0 11 86 8 636 STANSTED EASYJET AIRLINE COMPANY LTD SA 406 0 1 85 7 4 3 0 0 9 81 9 401 STANSTED EASYJET AIRLINE COMPANY LTD SD 407 0 0 87 7 3 2 0 0 8 87 7 402 EDINBURGH JET2.COM LTD SA 178 0 0 72 17 5 4 2 1 22 50 28 176 EDINBURGH JET2.COM LTD SD 178 0 1 79 12 7 2 1 0 11 85 9 176 MANCHESTER JET2.COM LTD SA 277 1 0 73 13 5 6 2 0 21 54 29 224 MANCHESTER JET2.COM LTD SD 276 0 0 79 9 4 7 1 0 17 70 21 224 NEWCASTLE JET2.COM LTD SA 111 0 0 86 9 1 3 2 0 11 75 14 110 NEWCASTLE JET2.COM LTD SD 111 0 0 85 11 2 2 1 0 11 78 15 109 STANSTED TRAVEL SERVICE AIRLINES CA 6 1 0 83 0 17 0 0 0 9 0 0 0 STANSTED TRAVEL SERVICE AIRLINES CD 7 0 0 29 0 57 0 0 14 117 0 139 1 LUTON WIZZ AIR SA 591 0 0 93 2 2 3 1 0 7 91 7 583 LUTON WIZZ AIR SD 590 0 2 82 9 4 4 1 0 12 76 15 582 TOTAL PRAGUE 8170 12 5 82 8 6 4 0 0 11 82 11 11

PRAIA GATWICK MONARCH AIRLINES CA 2 0 0 50 50 0 0 0 0 13 0 54 1 GATWICK MONARCH AIRLINES CD 2 0 0 50 50 0 0 0 0 10 100 7 1

323 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: P

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

PRESTWICK

PREVEZA GATWICK AER LINGUS CA 20 0 0 75 20 5 0 0 0 11 0 0 0 GATWICK AER LINGUS CD 20 0 0 95 0 5 0 0 0 4 0 0 0 GATWICK MONARCH AIRLINES CA 43 0 0 70 2 9 16 0 2 36 87 7 47 GATWICK MONARCH AIRLINES CD 42 0 0 81 5 5 7 0 2 27 89 6 47 MANCHESTER MONARCH AIRLINES CA 23 0 0 57 26 0 4 4 9 78 63 30 24 MANCHESTER MONARCH AIRLINES CD 22 0 0 50 32 9 0 5 5 52 39 38 23 GATWICK SMALL PLANET AIRLINES CA 38 0 0 79 0 5 8 5 3 40 0 0 0 GATWICK SMALL PLANET AIRLINES CD 37 0 0 76 5 3 8 8 0 32 0 0 0 MANCHESTER SMALL PLANET AIRLINES CA 16 2 0 69 0 0 13 13 6 102 0 0 0 MANCHESTER SMALL PLANET AIRLINES CD 18 0 0 61 11 0 17 6 6 73 0 0 0 GATWICK THOMAS COOK AIRLINES LTD CA 28 0 0 75 7 11 0 7 0 25 93 13 27 GATWICK THOMAS COOK AIRLINES LTD CD 28 0 0 75 4 4 11 7 0 31 92 5 26 MANCHESTER THOMAS COOK AIRLINES LTD CA 26 0 0 77 15 0 8 0 0 10 100 2 26 MANCHESTER THOMAS COOK AIRLINES LTD CD 25 0 0 68 8 16 8 0 0 20 77 8 26 GATWICK THOMSON AIRWAYS LTD CA 51 0 0 90 2 2 6 0 0 8 78 15 54 GATWICK THOMSON AIRWAYS LTD CD 51 0 0 78 10 8 4 0 0 13 70 19 54 MANCHESTER THOMSON AIRWAYS LTD CA 25 0 0 76 16 0 8 0 0 17 65 24 23 MANCHESTER THOMSON AIRWAYS LTD CD 25 0 0 52 16 28 4 0 0 20 43 34 23 TOTAL PREVEZA 538 2 0 74 9 6 7 3 1 30 73 21 21

PRISTINA GATWICK BRITISH AIRWAYS PLC SA 112 3 3 46 21 22 11 0 0 26 58 20 214 GATWICK BRITISH AIRWAYS PLC SD 115 0 1 56 22 16 7 0 0 20 74 13 215 STANSTED LIVINGSTON COMPAGNIA AEREA CA 5 0 0 80 20 0 0 0 0 8 0 0 0 STANSTED LIVINGSTON COMPAGNIA AEREA CD 4 0 0 75 25 0 0 0 0 10 0 0 0 TOTAL PRISTINA 237 3 4 52 21 18 8 0 0 22 64 19 19

PROVIDENCIALES

324 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: P

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

PUERTO PLATA GATWICK THOMAS COOK AIRLINES LTD CA 11 0 0 64 0 9 27 0 0 38 71 28 21 GATWICK THOMAS COOK AIRLINES LTD CD 11 0 0 64 0 0 9 27 0 95 43 40 21 MANCHESTER THOMAS COOK AIRLINES LTD CA 20 1 0 75 0 5 20 0 0 22 88 4 26 MANCHESTER THOMAS COOK AIRLINES LTD CD 20 0 0 75 5 5 15 0 0 25 69 20 26 GATWICK THOMSON AIRWAYS LTD CA 41 0 0 78 10 0 7 2 2 38 84 8 43 GATWICK THOMSON AIRWAYS LTD CD 42 0 0 67 14 7 10 2 0 27 79 22 47 MANCHESTER THOMSON AIRWAYS LTD CA 51 0 0 75 8 10 6 2 0 18 87 7 52 MANCHESTER THOMSON AIRWAYS LTD CD 51 0 0 61 18 6 10 6 0 31 69 23 52 TOTAL PUERTO PLATA 250 1 0 70 10 6 10 4 0 30 77 17 17

PULA MANCHESTER JET2.COM LTD SA 21 0 0 76 14 5 5 0 0 10 0 0 0 MANCHESTER JET2.COM LTD SD 21 0 0 76 24 0 0 0 0 8 0 0 0 STANSTED RYANAIR SA 79 0 0 73 16 6 4 0 0 13 86 5 97 STANSTED RYANAIR SD 79 0 0 78 15 3 4 0 0 12 85 7 97 BIRMINGHAM THOMSON AIRWAYS LTD CA 21 0 0 100 0 0 0 0 0 0 95 2 22 BIRMINGHAM THOMSON AIRWAYS LTD CD 21 0 0 100 0 0 0 0 0 1 95 4 22 GATWICK THOMSON AIRWAYS LTD CA 45 0 0 100 0 0 0 0 0 0 91 6 23 GATWICK THOMSON AIRWAYS LTD CD 44 0 0 98 2 0 0 0 0 1 95 7 22 MANCHESTER THOMSON AIRWAYS LTD CA 22 0 0 100 0 0 0 0 0 1 95 5 22 MANCHESTER THOMSON AIRWAYS LTD CD 22 0 0 91 9 0 0 0 0 6 95 7 22 TOTAL PULA 375 0 0 86 10 2 2 0 0 7 85 8 8

PUNTA CANA GATWICK BRITISH AIRWAYS PLC SA 110 0 0 69 13 10 4 5 0 24 79 12 104 GATWICK BRITISH AIRWAYS PLC SD 106 0 0 70 15 8 7 0 0 18 86 7 104 GATWICK THOMAS COOK AIRLINES LTD CA 26 0 0 69 12 4 4 12 0 36 82 48 34

325 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: P

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

326 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: Q

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

327 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: R

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

RALEIGH HEATHROW AMERICAN AIRLINES SA 358 0 0 72 12 10 4 1 0 16 85 12 351 HEATHROW AMERICAN AIRLINES SD 360 0 1 80 8 5 6 1 0 14 80 11 357 TOTAL RALEIGH 718 0 1 76 10 7 5 1 0 15 83 11 11

RECIFE TOTAL RECIFE 20 05000050099000

RENNES MANCHESTER FLYBE LTD SA 22 0 1 59 14 9 18 0 0 31 61 16 33 MANCHESTER FLYBE LTD SD 23 0 0 65 17 0 17 0 0 27 55 16 33 TOTAL RENNES 45 1 1 62 16 4 18 0 0 29 60 16 16

REUS GLASGOW BA CITYFLYER LTD CA 20 0 0 90 10 0 0 0 0 3 0 0 0 GLASGOW BA CITYFLYER LTD CD 21 0 0 81 5 14 0 0 0 11 0 0 0 EDINBURGH FLYBE LTD CA 15 0 0 93 7 0 0 0 0 2 88 15 16 EDINBURGH FLYBE LTD CD 15 0 0 100 0 0 0 0 0 6 75 9 16 MANCHESTER JET2.COM LTD SA 35 0 0 69 9 11 11 0 0 18 35 52 37 MANCHESTER JET2.COM LTD SD 35 0 0 63 20 6 11 0 0 22 19 59 37 NEWCASTLE JET2.COM LTD SA 33 1 1 94 0 0 3 3 0 9 0 0 0 NEWCASTLE JET2.COM LTD SD 34 0 0 79 15 0 3 3 0 16 0 0 0 BIRMINGHAM RYANAIR SA 97 0 0 94 4 1 1 0 0 4 92 5 92 BIRMINGHAM RYANAIR SD 97 0 0 90 8 1 1 0 0 6 87 7 93 LUTON RYANAIR SA 128 0 0 91 4 4 2 0 0 6 91 5 124 LUTON RYANAIR SD 128 0 0 91 6 2 2 0 0 6 89 6 124 MANCHESTER RYANAIR SA 650 0982 0000100 0 MANCHESTER RYANAIR SD 650 0982 0000200 0 STANSTED RYANAIR SA 179 0 0 93 3 3 1 0 0 4 88 10 141 STANSTED RYANAIR SD 179 0 0 85 9 3 3 0 0 8 89 7 141 BIRMINGHAM THOMAS COOK AIRLINES LTD CA 21 0 0 90 5 0 5 0 0 8 86 13 21 BIRMINGHAM THOMAS COOK AIRLINES LTD CD 21 0 0 100 0 0 0 0 0 0 95 13 21

328 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: R

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED Early 16 to 31 to 1h 1m 3h 1m More Average % Average No REPORTING CHARTER/ ARR/ to 15 30 60 mins to 3 to 6 than 6 delay Early Delay matched Actual Plan (8) mins ORIGIN / DESTINATION AIRPORT AIRLINE SCHED DEP (7) mins hours hours hours (mins) to 15 (mins) records REUS GATWICK THOMAS COOK AIRLINES LTD CA 17 0 0 76 12 6 0 6 0 18 88 16 40 GATWICK THOMAS COOK AIRLINES LTD CD 17 0 0 65 18 6 12 0 0 23 87 8 39 GLASGOW THOMAS COOK AIRLINES LTD CA 37 0 0 81 11 3 3 0 3 18 80 9 41 GLASGOW THOMAS COOK AIRLINES LTD CD 38 0 0 74 5 13 5 0 3 24 77 17 43 MANCHESTER THOMAS COOK AIRLINES LTD CA 65 0 0 77 5 6 8 5 0 29 80 18 75 MANCHESTER THOMAS COOK AIRLINES LTD CD 65 0 0 77 6 3 6 6 2 38 85 12 75 NEWCASTLE THOMAS COOK AIRLINES LTD CA 25 0 0 88 8 0 0 4 0 11 93 20 27 NEWCASTLE THOMAS COOK AIRLINES LTD CD 25 0 0 84 4 4 4 0 4 28 74 23 27 BIRMINGHAM THOMSON AIRWAYS LTD CA 43 0 0 88 9 2 0 0 0 4 90 6 48 BIRMINGHAM THOMSON AIRWAYS LTD CD 45 0 0 84 16 0 0 0 0 7 94 7 47 GATWICK THOMSON AIRWAYS LTD CA 78 0 0 87 9 3 1 0 0 5 84 18 79 GATWICK THOMSON AIRWAYS LTD CD 78 0 0 86 8 5 1 0 0 8 89 10 79 GLASGOW THOMSON AIRWAYS LTD CA 26 0 0 96 0 4 0 0 0 3 83 12 24 GLASGOW THOMSON AIRWAYS LTD CD 26 0 0 88 0 4 8 0 0 9 79 25 24 LUTON THOMSON AIRWAYS LTD CA 26 0 0 96 0 0 4 0 0 3 96 4 25 LUTON THOMSON AIRWAYS LTD CD 26 0 0 96 0 0 4 0 0 5 96 4 25 MANCHESTER THOMSON AIRWAYS LTD CA 78 0 0 86 9 1 4 0 0 8 68 12 79 MANCHESTER THOMSON AIRWAYS LTD CD 78 0 0 92 3 3 1 1 0 10 92 6 79 NEWCASTLE THOMSON AIRWAYS LTD CA 47 0 0 94 0 2 4 0 0 7 89 13 54 NEWCASTLE THOMSON AIRWAYS LTD CD 48 0 0 94 6 0 0 0 0 4 91 7 54 TOTAL REUS 2076 1 1 88 6 3 2 1 0 9 85 12 12

RHODES BIRMINGHAM AEGEAN AIRLINES CA 2 0 0 50 0 50 0 0 0 23 0 0 0 HEATHROW BRITISH AIRWAYS PLC CA 32 0 0 75 9 6 9 0 0 14 0 0 0 HEATHROW BRITISH AIRWAYS PLC CD 33 0 0 94 3 0 3 0 0 6 0 0 0 GATWICK EASYJET AIRLINE COMPANY LTD SA 129 0 0 77 17 3 2 1 0 12 53 38 121 GATWICK EASYJET AIRLINE COMPANY LTD SD 129 0 0 81 14 4 2 0 0 9 55 33 122 GLASGOW JET2.COM LTD SA 19 0 0 68 21 0 5 5 0 22 0 0 0 GLASGOW JET2.COM LTD SD 19 0 0 68 21 0 5 5 0 26 0 0 0 MANCHESTER JET2.COM LTD SA 19 0 0 63 11 21 5 0 0 19 58 23 19 329 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: R

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED Early 16 to 31 to 1h 1m 3h 1m More Average % Average No REPORTING CHARTER/ ARR/ to 15 30 60 mins to 3 to 6 than 6 delay Early Delay matched Actual Plan (8) mins ORIGIN / DESTINATION AIRPORT AIRLINE SCHED DEP (7) mins hours hours hours (mins) to 15 (mins) records RHODES MANCHESTER JET2.COM LTD SD 19 0 0 47 37 16 0 0 0 19 21 33 19 NEWCASTLE JET2.COM LTD SA 19 0 0 79 11 5 5 0 0 15 79 27 19 NEWCASTLE JET2.COM LTD SD 19 0 0 89 5 0 0 5 0 17 32 35 19 GATWICK LIVINGSTON COMPAGNIA AEREA CA 11 0 0 82 9 9 0 0 0 7 0 0 0 GATWICK LIVINGSTON COMPAGNIA AEREA CD 8 0 0 63 25 13 0 0 0 12 0 0 0 GATWICK MONARCH AIRLINES CA 25 0 0 72 16 8 0 0 4 27 63 53 35 GATWICK MONARCH AIRLINES CD 26 0 0 88 0 8 0 0 4 24 64 54 36 MANCHESTER MONARCH AIRLINES CA 20 0 0 80 0 10 5 5 0 19 77 57 22 MANCHESTER MONARCH AIRLINES CD 19 0 0 42 37 11 11 0 0 28 48 71 23 STANSTED RYANAIR SA 74 0 0 73 19 7 1 0 0 12 64 30 90 STANSTED RYANAIR SD 74 0 0 76 16 5 3 0 0 11 66 28 90 BIRMINGHAM STRATEGIC AIRLINES C130085808001100A 0 (LUXEMBOURG) BIRMINGHAM STRATEGIC AIRLINES C130077088084000D 0 (LUXEMBOURG) GATWICK STRATEGIC AIRLINES C391079585032200A 0 (LUXEMBOURG) GATWICK STRATEGIC AIRLINES CD 39 0 0 62 8 10 15 3 3 44 0 0 0 (LUXEMBOURG) MANCHESTER STRATEGIC AIRLINES C2500644168447200A 0 (LUXEMBOURG) MANCHESTER STRATEGIC AIRLINES C2600542788403300D 0 (LUXEMBOURG) BIRMINGHAM THOMAS COOK AIRLINES LTD CA 24 1 0 79 4 8 8 0 0 15 68 13 25 BIRMINGHAM THOMAS COOK AIRLINES LTD CD 23 0 0 70 9 9 13 0 0 22 85 11 26 GATWICK THOMAS COOK AIRLINES LTD CA 52 0 0 71 0 13 15 0 0 21 78 19 72 GATWICK THOMAS COOK AIRLINES LTD CD 51 1 0 67 6 10 18 0 0 26 77 20 70 GLASGOW THOMAS COOK AIRLINES LTD CA 24 0 0 83 13 4 0 0 0 8 54 49 41 GLASGOW THOMAS COOK AIRLINES LTD CD 24 0 0 96 0 4 0 0 0 5 56 49 41 MANCHESTER THOMAS COOK AIRLINES LTD CA 74 0 0 70 8 7 12 3 0 25 65 48 49 MANCHESTER THOMAS COOK AIRLINES LTD CD 74 0 0 65 12 12 9 1 0 22 62 49 50 NEWCASTLE THOMAS COOK AIRLINES LTD CA 39 0 0 72 15 3 8 0 3 28 69 25 45

330 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: R

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

RIGA GATWICK AIR BALTIC SA 372 0 0 72 20 6 2 0 0 12 76 10 434 GATWICK AIR BALTIC SD 372 0 0 56 23 17 3 0 0 18 68 13 432 MANCHESTER RYANAIR SA 160 0940 0600800 0 MANCHESTER RYANAIR SD 160 01000 0000200 0 STANSTED RYANAIR SA 541 0 1 77 15 6 1 0 0 12 84 10 724 STANSTED RYANAIR SD 543 0 2 91 5 3 1 0 0 6 95 4 727 LUTON WIZZ AIR SA 326 0 1 73 16 8 3 0 0 11 60 18 227 LUTON WIZZ AIR SD 327 0 0 66 17 13 3 0 0 16 50 22 228 TOTAL RIGA 2513 0 4 75 15 8 2 0 0 12 79 10 10 331 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: R

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

RIMINI STANSTED RYANAIR SA 113 0 0 48 30 16 4 3 0 23 59 15 153 STANSTED RYANAIR SD 113 0 0 85 11 2 3 0 0 9 94 4 153 TOTAL RIMINI 228 2 0 66 21 9 3 1 0 16 77 9 9

RIO DE JANEIRO (GALEAO) HEATHROW BRITISH AIRWAYS PLC SA 311 0 2 66 19 9 5 0 1 22 68 15 183 HEATHROW BRITISH AIRWAYS PLC SD 310 0 0 67 17 8 6 1 1 24 63 14 184 HEATHROW TAM LINHAS AEREAS SA 155 2 2 57 17 19 6 1 0 21 62 19 197 HEATHROW TAM LINHAS AEREAS SD 157 0 0 92 6 2 1 0 0 4 92 4 197 TOTAL RIO DE JANEIRO (GALEAO) 936 2 4 69 16 9 5 0 1 20 71 13 13

RIYADH HEATHROW BMI BRITISH MIDLAND SA 10 0 1 40 0 40 20 0 0 44 0 348 1 HEATHROW BMI BRITISH MIDLAND SD 31 0 0 52 35 6 3 3 0 27 0 462 1 HEATHROW BRITISH AIRWAYS PLC SA 357 1 1 74 13 10 3 0 0 12 87 6 284 HEATHROW BRITISH AIRWAYS PLC SD 358 0 1 80 10 6 3 0 0 11 86 7 285 HEATHROW SAUDI ARABIAN AIRLINES SA 286 1 4 45 27 19 8 1 0 27 75 11 217 HEATHROW SAUDI ARABIAN AIRLINES SD 311 0 0 85 6 6 4 0 0 10 80 8 240 TOTAL RIYADH 1353 26 7 71 14 10 4 0 0 15 82 9 9

ROCHESTER MUNICIPAL

ROCKFORD TOTAL ROCKFORD 21 05050000013000

RODEZ STANSTED RYANAIR SA 168 0 0 79 13 5 2 1 0 12 80 9 177 STANSTED RYANAIR SD 168 0 1 93 5 2 0 0 0 4 93 4 177 TOTAL RODEZ 336 0 1 86 9 4 1 1 0 8 86 7 7

332 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: R

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

ROME (FIUMICINO) BIRMINGHAM ALITALIA (CAI) CA 6 0 0 33 50 17 0 0 0 17 0 27 3 BIRMINGHAM ALITALIA (CAI) CD 6 0 0 0 33 33 33 0 0 67 0 44 3 EDINBURGH ALITALIA (CAI) CA 3 0 0 67 33 0 0 0 0 11 0 31 3 EDINBURGH ALITALIA (CAI) CD 3 0 0 67 0 33 0 0 0 13 0 39 3 HEATHROW ALITALIA (CAI) SA 1533 0 0 72 16 9 3 0 0 12 77 10 1779 HEATHROW ALITALIA (CAI) SD 1531 1 0 70 14 11 5 0 0 14 73 13 1779 MANCHESTER ALITALIA (CAI) CA 8 0 0 63 25 13 0 0 0 16 40 45 5 MANCHESTER ALITALIA (CAI) CD 8 0 0 0 13 75 13 0 0 52 60 30 5 BIRMINGHAM BMIBABY LTD SA 94 0 0 82 9 4 2 2 1 20 0 0 0 BIRMINGHAM BMIBABY LTD SD 94 0 0 87 5 2 4 1 0 13 0 0 0 GATWICK BRITISH AIRWAYS PLC SA 454 0 0 43 23 23 11 1 0 30 65 18 577 GATWICK BRITISH AIRWAYS PLC SD 454 0 0 70 16 8 6 0 0 16 82 10 578 HEATHROW BRITISH AIRWAYS PLC SA 2220 0 0 64 16 12 7 0 0 18 74 12 2112 HEATHROW BRITISH AIRWAYS PLC CA 2 0 0 0 0 50 50 0 0 48 33 34 6 HEATHROW BRITISH AIRWAYS PLC CD 2 0 0 100 0 0 0 0 0 7 50 33 6 HEATHROW BRITISH AIRWAYS PLC SD 2225 0 0 79 11 7 3 0 0 10 82 9 2114 GATWICK EASYJET AIRLINE COMPANY LTD SA 1229 0 2 70 16 10 4 1 0 14 74 12 1202 GATWICK EASYJET AIRLINE COMPANY LTD SD 1231 0 0 87 9 3 2 0 0 7 87 8 1202 MANCHESTER FLYBE LTD CA 2 0 0 0 0 50 50 0 0 60 0 0 0 MANCHESTER FLYBE LTD CD 2 0 0 0 50 0 50 0 0 72 0 0 0 GLASGOW JET2.COM LTD SA 95 0 1 23 28 25 20 3 0 42 0 0 0 GLASGOW JET2.COM LTD SD 96 0 0 82 7 4 4 2 0 14 0 0 0 333 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: R

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

RONNEBY EDINBURGH GOLDEN AIR CA 5 0 0 100 0 0 0 0 0 4 100 2 3 EDINBURGH GOLDEN AIR CD 4 1 0 100 0 0 0 0 0 3 100 2 4 TOTAL RONNEBY 9 1 0 100 0 0 0 0 0 3 100 2 2

ROSKILDE TOTAL ROSKILDE 41 050252500016000

ROSTOV

ROTTERDAM HEATHROW BRITISH AIRWAYS PLC SA 65 0 0 75 14 9 2 0 0 11 0 0 0 HEATHROW BRITISH AIRWAYS PLC SD 65 0 0 83 5 9 3 0 0 10 0 0 0 STANSTED EASTERN AIRWAYS CA 14 0 0 86 7 7 0 0 0 10 0 0 0 STANSTED EASTERN AIRWAYS CD 14 0 0 100 0 0 0 0 0 1 0 0 0 BIRMINGHAM VLM (BELGIUM) CA 4 1 01000 0000500 0 BIRMINGHAM VLM (BELGIUM) CD 5 0 01000 0000200 0

334 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: R

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

ROVANIEMI GATWICK JET2.COM LTD CA 4 0 0 75 0 0 25 0 0 20 100 0 1 GATWICK JET2.COM LTD CD 5 0 0 100 0 0 0 0 0 2 100 8 1 MANCHESTER JET2.COM LTD CA 5 0 0 80 0 20 0 0 0 11 0 0 0 MANCHESTER JET2.COM LTD CD 4 0 01000 0000300 0 GATWICK THOMAS COOK AIRLINES LTD CA 8 0 0 50 25 25 0 0 0 18 67 46 9 GATWICK THOMAS COOK AIRLINES LTD CD 7 0 0 86 14 0 0 0 0 12 80 5 10 MANCHESTER THOMAS COOK AIRLINES LTD CA 5 0 0 40 60 0 0 0 0 17 30 52 10 MANCHESTER THOMAS COOK AIRLINES LTD CD 6 0 0 83 0 17 0 0 0 9 82 9 11 BIRMINGHAM THOMSON AIRWAYS LTD CA 6 0 0 83 17 0 0 0 0 6 67 9 6 BIRMINGHAM THOMSON AIRWAYS LTD CD 6 0 0 100 0 0 0 0 0 3 67 15 6 GATWICK THOMSON AIRWAYS LTD CA 9 0 0 89 0 11 0 0 0 8 78 9 9 GATWICK THOMSON AIRWAYS LTD CD 9 0 0 56 11 33 0 0 0 17 63 12 8 MANCHESTER THOMSON AIRWAYS LTD CA 2 0 0 100 0 0 0 0 0 2 50 38 4 MANCHESTER THOMSON AIRWAYS LTD CD 2 0 0 100 0 0 0 0 0 5 33 72 3 TOTAL ROVANIEMI 95 1 0 79 8 9 3 0 0 12 67 23 23

RYGGE GATWICK RYANAIR SA 290 0 0 83 10 5 2 0 0 8 88 6 394 GATWICK RYANAIR SD 290 0 0 81 11 5 2 0 0 9 90 6 394 MANCHESTER RYANAIR SA 210 0 0 79 8 10 3 0 0 13 77 8 31 MANCHESTER RYANAIR SD 210 0 0 72 15 10 2 0 0 13 84 7 31 NEWCASTLE RYANAIR SA 2 0 0 100 0 0 0 0 0 0 96 10 134 NEWCASTLE RYANAIR SD 2 0 2 100 0 0 0 0 0 7 94 11 137 STANSTED RYANAIR SA 777 0 1 90 5 3 2 1 0 7 94 6 727 STANSTED RYANAIR SD 778 0 0 87 6 4 3 0 0 8 93 4 724 TOTAL RYGGE 2559 1 3 85 7 5 2 0 0 9 92 6 6

335 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: R

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

336 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: S

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

SALAMANCA

SALONIKA GATWICK BRITISH AIRWAYS PLC SA 150 0 0 61 19 11 8 1 0 22 86 11 199 GATWICK BRITISH AIRWAYS PLC SD 150 0 0 71 16 9 3 0 0 15 70 16 200 GATWICK EASYJET AIRLINE COMPANY LTD SA 240 0 1 90 5 1 3 0 0 8 90 9 231 GATWICK EASYJET AIRLINE COMPANY LTD SD 241 0 0 95 2 1 2 0 0 5 91 7 231 STANSTED RYANAIR SA 172 0 0 50 31 15 3 1 0 23 69 17 115 STANSTED RYANAIR SD 172 0 0 81 15 3 1 0 0 10 92 6 115 GATWICK THOMAS COOK AIRLINES LTD CA 22 0 0 64 5 18 14 0 0 28 91 3 23 GATWICK THOMAS COOK AIRLINES LTD CD 22 0 0 55 9 14 23 0 0 31 96 3 23 MANCHESTER THOMAS COOK AIRLINES LTD CA 19 0 0 79 0 5 5 5 5 53 62 22 21 MANCHESTER THOMAS COOK AIRLINES LTD CD 19 0 0 84 5 0 5 5 0 24 62 24 21 GATWICK THOMSON AIRWAYS LTD CA 20 0 0 95 5 0 0 0 0 3 83 8 23 GATWICK THOMSON AIRWAYS LTD CD 20 0 0 100 0 0 0 0 0 2 87 7 23 LUTON THOMSON AIRWAYS LTD CA 20 0 0 100 0 0 0 0 0 0 100 1 22 LUTON THOMSON AIRWAYS LTD CD 20 0 0 100 0 0 0 0 0 3 100 2 21 MANCHESTER THOMSON AIRWAYS LTD CA 21 0 0 95 5 0 0 0 0 3 91 8 23 MANCHESTER THOMSON AIRWAYS LTD CD 21 0 0 90 10 0 0 0 0 6 87 11 23 TOTAL SALONIKA 1330 1 1 79 12 6 3 1 0 13 85 10 10

SALZBURG GATWICK BRITISH AIRWAYS PLC SA 240 0 1 80 10 5 3 1 0 12 84 8 229 GATWICK BRITISH AIRWAYS PLC SD 242 0 0 77 12 9 2 0 0 11 80 10 229 GATWICK EASYJET AIRLINE COMPANY LTD SA 58 0 0 84 12 2 2 0 0 8 82 8 60 GATWICK EASYJET AIRLINE COMPANY LTD SD 58 0 0 93 3 2 2 0 0 6 82 9 60 LUTON EASYJET AIRLINE COMPANY LTD SA 37 0 0 84 11 5 0 0 0 5 100 0 4 LUTON EASYJET AIRLINE COMPANY LTD SD 37 0 0 86 8 5 0 0 0 5 75 7 4 BIRMINGHAM FLYBE LTD CA 40 0 0 88 3 10 0 0 0 6 88 18 24 BIRMINGHAM FLYBE LTD CD 43 0 0 56 26 12 7 0 0 21 65 19 23 EDINBURGH FLYBE LTD CA 13 0 0 77 8 15 0 0 0 11 0 0 0

337 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: S

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED Early 16 to 31 to 1h 1m 3h 1m More Average % Average No REPORTING CHARTER/ ARR/ to 15 30 60 mins to 3 to 6 than 6 delay Early Delay matched Actual Plan (8) mins ORIGIN / DESTINATION AIRPORT AIRLINE SCHED DEP (7) mins hours hours hours (mins) to 15 (mins) records SALZBURG EDINBURGH FLYBE LTD CD 13 0 0 77 15 8 0 0 0 10 0 22 1 GLASGOW FLYBE LTD CA 17 0 0 29 35 35 0 0 0 25 0 0 0 GLASGOW FLYBE LTD CD 17 0 0 94 6 0 0 0 0 7 0 0 0 EDINBURGH JET2.COM LTD SA 12 0 0 0 17 42 42 0 0 54 13 54 15 EDINBURGH JET2.COM LTD SD 12 0 0 92 0 0 8 0 0 8 47 38 15 MANCHESTER JET2.COM LTD SA 17 0 0 59 24 18 0 0 0 16 50 53 18 MANCHESTER JET2.COM LTD CA 13 0 0 38 23 23 8 8 0 37 86 8 14 MANCHESTER JET2.COM LTD SD 17 0 0 82 6 12 0 0 0 7 65 42 17 MANCHESTER JET2.COM LTD CD 13 0 0 69 31 0 0 0 0 10 93 5 15 GATWICK MONARCH AIRLINES CA 16 0 0 69 13 6 6 6 0 26 50 9 2 GATWICK MONARCH AIRLINES CD 16 0 0 63 0 25 6 6 0 32 100 0 3 STANSTED RYANAIR SA 254 0 1 74 15 8 2 0 0 13 86 9 303 STANSTED RYANAIR SD 254 0 0 86 7 5 2 0 0 9 90 6 304 GATWICK THOMAS COOK AIRLINES LTD CA 18 0 0 67 22 0 6 6 0 27 83 11 18 GATWICK THOMAS COOK AIRLINES LTD CD 18 0 0 61 28 0 11 0 0 16 72 15 18 MANCHESTER THOMAS COOK AIRLINES LTD CA 13 0 0 69 15 8 8 0 0 24 53 13 15 MANCHESTER THOMAS COOK AIRLINES LTD CD 14 0 0 86 14 0 0 0 0 7 87 7 15 BIRMINGHAM THOMSON AIRWAYS LTD CA 11 0 0 64 9 0 18 9 0 41 85 27 33 BIRMINGHAM THOMSON AIRWAYS LTD CD 13 0 0 77 0 15 0 8 0 27 88 27 32 GATWICK THOMSON AIRWAYS LTD CA 56 0 0 79 7 4 9 2 0 19 88 12 59 GATWICK THOMSON AIRWAYS LTD CD 55 0 0 67 16 7 7 2 0 21 80 19 59 GLASGOW THOMSON AIRWAYS LTD CA 10 0 0 80 0 0 10 10 0 35 67 15 12 GLASGOW THOMSON AIRWAYS LTD CD 10 0 0 80 10 0 0 10 0 24 83 17 12 LUTON THOMSON AIRWAYS LTD CA 11 0 0 82 0 0 9 9 0 32 83 6 12 LUTON THOMSON AIRWAYS LTD CD 11 0 0 91 9 0 0 0 0 4 92 8 12 MANCHESTER THOMSON AIRWAYS LTD CA 57 0 0 75 12 5 4 4 0 20 88 16 56 MANCHESTER THOMSON AIRWAYS LTD CD 56 0 0 82 7 5 5 0 0 12 89 14 55 NEWCASTLE THOMSON AIRWAYS LTD CA 29 0 0 97 0 0 3 0 0 3 93 4 29 NEWCASTLE THOMSON AIRWAYS LTD CD 30 0 0 93 3 3 0 0 0 3 100 2 28 STANSTED THOMSON AIRWAYS LTD CA 13 2 0 54 15 15 8 8 0 43 86 25 14

338 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: S

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

SAMANA (EL CATEY)

SAMARA/KUYBYSHEV

SAMEDAN/ST MORITZ

SAMOS GATWICK SMALL PLANET AIRLINES CA 19 0 0 95 0 0 5 0 0 9 0 0 0 GATWICK THOMSON AIRWAYS LTD CA 21 0 0 90 5 5 0 0 0 4 90 13 21 GATWICK THOMSON AIRWAYS LTD CD 21 0 0 90 0 5 5 0 0 8 64 22 22 MANCHESTER THOMSON AIRWAYS LTD CA 21 0 0 62 19 5 14 0 0 25 71 19 21 MANCHESTER THOMSON AIRWAYS LTD CD 21 0 0 90 0 0 10 0 0 12 81 19 21 TOTAL SAMOS 103 0 0 85 5 3 7 0 0 12 77 17 17

SAN DIEGO HEATHROW BRITISH AIRWAYS PLC SA 359 0 1 60 20 12 7 0 1 30 60 32 211 HEATHROW BRITISH AIRWAYS PLC SD 359 0 0 70 14 10 6 0 0 16 74 14 212 TOTAL SAN DIEGO 718 0 1 65 17 11 7 0 0 23 67 23 23

SAN FRANCISCO HEATHROW BRITISH AIRWAYS PLC SA 710 0 1 60 20 12 5 2 0 23 75 12 726 HEATHROW BRITISH AIRWAYS PLC SD 709 0 0 70 14 9 6 2 0 21 70 15 726 HEATHROW UNITED AIRLINES SA 565 0 1 66 15 11 7 1 0 21 82 14 575 HEATHROW UNITED AIRLINES SD 563 0 1 75 10 7 7 1 0 17 80 13 573 HEATHROW VIRGIN ATLANTIC AIRWAYS LTD SA 438 0 0 82 8 5 4 1 0 10 88 6 363 HEATHROW VIRGIN ATLANTIC AIRWAYS LTD SD 438 0 0 71 14 6 8 1 0 17 72 17 363 TOTAL SAN FRANCISCO 3423 3 3 70 14 9 6 1 0 19 77 13 13

SAN JOSE

SAN JOSE COST RICA GATWICK MONARCH AIRLINES CA 2 0 0 0 50 0 50 0 0 69 0 0 0 GATWICK MONARCH AIRLINES CD 2 0 0 50 0 50 0 0 0 24 0 0 0

339 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: S

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

SAN JUAN (PUERTO RICO) GATWICK BRITISH AIRWAYS PLC SA 64 0 1 77 9 6 5 3 0 17 81 14 79 GATWICK BRITISH AIRWAYS PLC SD 65 0 0 71 18 3 3 3 2 42 84 13 80 TOTAL SAN JUAN (PUERTO RICO) 129 0 1 74 14 5 4 3 1 30 75 17 17

SANDEFJORD(TORP) GATWICK NORWEGIAN AIR SHUTTLE SA 33 0 0 45 21 30 3 0 0 24 0 0 0 GATWICK NORWEGIAN AIR SHUTTLE SD 34 0 0 59 9 26 6 0 0 22 0 0 0 EDINBURGH RYANAIR SA 217 0 1 89 7 2 1 0 0 5 92 6 200 EDINBURGH RYANAIR SD 218 0 0 91 6 1 1 0 0 5 91 5 203 STANSTED RYANAIR SA 362 0 1 83 10 5 2 0 0 8 89 5 350 STANSTED RYANAIR SD 363 0 1 89 7 2 1 0 0 6 95 3 354 TOTAL SANDEFJORD(TORP) 1229 0 3 86 8 4 2 0 0 7 92 5 5

SANFORD GATWICK MONARCH AIRLINES CA 56 0 0 52 23 7 13 4 2 41 86 10 49 GATWICK MONARCH AIRLINES CD 58 0 0 59 14 14 9 3 2 36 65 17 48 GLASGOW MONARCH AIRLINES CA 6 0 0 83 0 0 17 0 0 12 100 0 3 GLASGOW MONARCH AIRLINES CD 6 0 0 50 17 17 0 17 0 54 0 43 3 MANCHESTER MONARCH AIRLINES CA 68 0 0 57 13 12 15 0 3 40 68 24 34 MANCHESTER MONARCH AIRLINES CD 66 0 0 52 15 17 9 5 3 49 26 69 34 NEWCASTLE MONARCH AIRLINES CA 7 0 0 29 14 14 43 0 0 48 0 0 0 NEWCASTLE MONARCH AIRLINES CD 7 0 0 43 0 29 29 0 0 53 0 0 0 GATWICK THOMAS COOK AIRLINES LTD CA 33 0 0 82 3 9 6 0 0 14 90 7 52 GATWICK THOMAS COOK AIRLINES LTD CD 32 0 0 69 16 6 0 9 0 36 72 17 53 GLASGOW THOMAS COOK AIRLINES LTD CA 50 1 0 70 6 4 16 4 0 28 70 38 80 GLASGOW THOMAS COOK AIRLINES LTD CD 50 0 0 54 18 12 12 2 2 54 56 30 79 MANCHESTER THOMAS COOK AIRLINES LTD CA 82 0 0 79 6 6 5 2 1 20 80 18 100 MANCHESTER THOMAS COOK AIRLINES LTD CD 78 0 0 68 10 6 14 1 0 24 53 30 101 BIRMINGHAM THOMSON AIRWAYS LTD CA 31 0 0 68 23 6 3 0 0 11 87 11 30

340 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: S

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

SANTA CLARA MANCHESTER THOMAS COOK AIRLINES LTD CA 12 0 0 50 0 17 25 8 0 60 67 13 12 MANCHESTER THOMAS COOK AIRLINES LTD CD 12 0 0 75 0 0 17 0 8 55 75 19 12 TOTAL SANTA CLARA 24 0 0 63 0 8 21 4 4 57 66 22 22

SANTA CRUZ DE LA PALMA GATWICK THOMSON AIRWAYS LTD CA 52 0 0 87 6 6 2 0 0 6 94 4 53 GATWICK THOMSON AIRWAYS LTD CD 52 0 0 88 8 4 0 0 0 6 79 12 53 MANCHESTER THOMSON AIRWAYS LTD CA 51 1 0 73 12 8 8 0 0 13 84 9 25 MANCHESTER THOMSON AIRWAYS LTD CD 52 0 0 79 15 2 4 0 0 10 92 8 25 TOTAL SANTA CRUZ DE LA PALMA 207 1 0 82 10 5 3 0 0 9 87 8 8

SANTANDER STANSTED RYANAIR SA 305 0 2 87 9 2 2 0 0 7 87 9 305 STANSTED RYANAIR SD 305 0 2 92 5 1 2 0 0 5 96 3 305 TOTAL SANTANDER 610 0 4 90 7 2 2 0 0 6 91 6 6

SANTIAGO DE COMPOSTELA STANSTED RYANAIR SA 197 0 0 83 11 2 3 1 1 14 58 15 161 STANSTED RYANAIR SD 197 0 0 93 3 2 2 1 0 6 93 4 161

341 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: S

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

SANTO DOMINGO

SAO PAULO (GUARULHOS) HEATHROW BRITISH AIRWAYS PLC SA 365 0 1 80 10 7 2 0 1 21 71 15 280 HEATHROW BRITISH AIRWAYS PLC SD 362 1 1 70 12 10 6 1 1 25 74 13 280 HEATHROW TAM LINHAS AEREAS SA 365 1 5 72 14 10 4 1 0 16 65 17 365 HEATHROW TAM LINHAS AEREAS SD 366 0 1 91 5 4 1 0 0 5 89 5 364 TOTAL SAO PAULO (GUARULHOS) 1458 2 8 78 10 8 3 0 1 17 75 12 12

SEATTLE (TACOMA) HEATHROW BRITISH AIRWAYS PLC SA 359 0 0 52 28 12 7 1 0 23 73 18 365 HEATHROW BRITISH AIRWAYS PLC SD 360 0 0 64 21 9 5 1 0 19 72 16 365 TOTAL SEATTLE (TACOMA) 719 0 0 58 25 10 6 1 0 21 72 17 17

SEOUL (INCHEON) HEATHROW ASIANA AIRLINES SA 357 0 4 40 16 26 18 0 0 33 43 28 255 HEATHROW ASIANA AIRLINES SD 357 0 4 86 6 6 1 0 0 8 86 8 255 HEATHROW BRITISH AIRWAYS PLC SA 25 0 1 36 8 36 16 0 4 53 0 0 0 HEATHROW BRITISH AIRWAYS PLC SD 26 0 0 69 23 8 0 0 0 10 0 0 0 GATWICK KOREAN AIR SA 101 0 2 73 11 13 1 0 2 20 0 0 0 GATWICK KOREAN AIR SD 101 0 2 94 3 1 0 1 1 11 0 0 0 HEATHROW KOREAN AIR SA 366 0 0 41 22 25 11 0 0 29 53 20 365 HEATHROW KOREAN AIR SD 366 0 0 81 8 8 2 0 0 9 86 7 365 TOTAL SEOUL (INCHEON) 1699 0 13 64 12 15 7 0 0 20 67 15 15

SEOUL (KIMPO)

SEVASTOPAOL

SEVILLE GATWICK EASYJET AIRLINE COMPANY LTD SA 206 0 0 90 6 2 1 0 1 10 94 7 145 GATWICK EASYJET AIRLINE COMPANY LTD SD 206 0 0 96 3 0 1 0 0 4 96 3 145 GATWICK RYANAIR SA 129 0 0 88 8 2 1 1 1 11 90 7 155

342 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: S

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

SEYCHELLES HEATHROW AIR SEYCHELLES SA 2 0 0 50 0 50 0 0 0 33 54 38 100 HEATHROW AIR SEYCHELLES SD 2 0 0 100 0 0 0 0 0 4 78 41 100 TOTAL SEYCHELLES 4 0 0 750 250 0 018673838

SHANGHAI (PU DONG) HEATHROW BRITISH AIRWAYS PLC SA 311 0 0 50 23 20 6 1 0 23 55 26 305 HEATHROW BRITISH AIRWAYS PLC SD 312 0 0 80 7 5 6 1 0 14 79 13 305 HEATHROW CHINA EASTERN AIRLINES SA 209 0 2 75 12 11 2 0 0 10 73 16 209 HEATHROW CHINA EASTERN AIRLINES SD 209 0 0 92 6 2 0 0 0 6 88 8 209 HEATHROW VIRGIN ATLANTIC AIRWAYS LTD SA 344 1 9 81 9 7 2 0 0 10 75 21 359 HEATHROW VIRGIN ATLANTIC AIRWAYS LTD SD 345 0 0 88 7 3 1 1 0 7 81 13 358 TOTAL SHANGHAI (PU DONG) 1731 1 11 77 11 8 3 0 0 12 75 17 17

SHANNON BIRMINGHAM AER ARANN SA 359 0 0 92 4 1 2 1 0 8 87 13 353 BIRMINGHAM AER ARANN SD 357 1 0 80 10 4 4 1 0 15 86 13 353 EDINBURGH AER ARANN SA 333 1 0 77 11 5 5 1 0 15 83 10 206 EDINBURGH AER ARANN SD 335 0 0 78 11 5 6 1 0 15 81 11 206 MANCHESTER AER ARANN SA 661 0 0 85 8 4 3 1 0 10 84 10 645 MANCHESTER AER ARANN SD 660 0 0 83 7 4 5 1 0 12 86 10 644 HEATHROW AER LINGUS SA 1099 0 0 84 7 4 5 0 0 9 82 10 1090 HEATHROW AER LINGUS SD 1097 0 2 85 5 5 4 0 0 10 83 10 1089 GATWICK RYANAIR SA 351 0 0 77 14 6 3 0 0 11 85 9 288 GATWICK RYANAIR SD 351 0 0 74 15 7 4 0 0 12 85 8 288

343 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: S

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

SHARJAH

SHARM EL SHEIKH (OPHIRA) GATWICK EASYJET AIRLINE COMPANY LTD SA 324 1 1 88 7 3 2 0 0 7 76 15 315 GATWICK EASYJET AIRLINE COMPANY LTD SD 325 0 0 78 14 6 1 0 0 10 72 14 315 LUTON EASYJET AIRLINE COMPANY LTD SA 258 0 1 84 10 4 2 0 0 8 83 16 260 LUTON EASYJET AIRLINE COMPANY LTD SD 260 0 0 87 7 3 2 0 0 9 78 11 261 MANCHESTER EASYJET AIRLINE COMPANY LTD SA 127 0 0 85 6 6 3 0 1 11 76 16 169 MANCHESTER EASYJET AIRLINE COMPANY LTD SD 127 0 0 88 5 6 1 1 0 9 72 13 169 HEATHROW EGYPT AIR SA 117 4 6 79 11 6 3 0 0 9 80 10 51 HEATHROW EGYPT AIR SD 122 0 2 94 3 2 1 0 0 3 88 4 51 BIRMINGHAM MONARCH AIRLINES SA 19 0 0 47 11 21 16 0 5 97 0 0 0 BIRMINGHAM MONARCH AIRLINES SD 19 0 0 84 11 5 0 0 0 7 0 0 0 GATWICK MONARCH AIRLINES SA 173 5 7 58 13 14 11 2 1 30 72 10 25 GATWICK MONARCH AIRLINES SD 174 0 1 70 10 6 10 3 2 30 80 7 25 MANCHESTER MONARCH AIRLINES CA 27 0 0 81 4 7 4 4 0 24 71 21 105 MANCHESTER MONARCH AIRLINES SA 211 0 2 51 20 13 12 2 1 39 55 19 33 MANCHESTER MONARCH AIRLINES SD 212 0 0 52 22 13 9 2 1 34 64 15 33 MANCHESTER MONARCH AIRLINES CD 27 0 0 63 15 7 11 4 0 32 70 22 104 BIRMINGHAM THOMAS COOK AIRLINES LTD CA 55 0 0 85 2 5 7 0 0 11 83 8 60 BIRMINGHAM THOMAS COOK AIRLINES LTD CD 55 0 0 95 2 0 4 0 0 7 93 6 59 GATWICK THOMAS COOK AIRLINES LTD CA 122 0 0 70 8 9 8 3 1 26 76 12 76 GATWICK THOMAS COOK AIRLINES LTD CD 124 0 0 66 16 7 6 3 1 27 77 12 79 GLASGOW THOMAS COOK AIRLINES LTD CA 44 0 0 70 14 5 9 2 0 19 78 19 63 GLASGOW THOMAS COOK AIRLINES LTD CD 43 0 0 79 7 9 5 0 0 14 86 17 63 MANCHESTER THOMAS COOK AIRLINES LTD CA 94 0 0 72 13 3 9 3 0 23 68 23 142 MANCHESTER THOMAS COOK AIRLINES LTD CD 95 0 0 80 9 3 5 2 0 17 72 23 144

344 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: S

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

SIALKOT HEATHROW PAKISTAN INTL AIRLINES SA 9 0 0 0 0 33 33 33 0 128 60 64 30 HEATHROW PAKISTAN INTL AIRLINES SD 9 0 0 67 11 11 11 0 0 16 33 39 9 TOTAL SIALKOT 18 0 0 33 6 22 22 17 0 72 54 58 58

SINGAPORE HEATHROW BRITISH AIRWAYS PLC SA 353 1 2 79 12 5 2 0 1 23 90 9 358 HEATHROW BRITISH AIRWAYS PLC SD 354 0 1 65 14 12 8 1 1 26 72 17 356 HEATHROW SINGAPORE AIRLINES SA 1190 0 1 67 16 14 2 1 0 16 68 15 1093 HEATHROW SINGAPORE AIRLINES SD 1189 0 1 87 8 3 2 0 0 9 87 8 1091 MANCHESTER SINGAPORE AIRLINES SA 351 0 0 86 4 6 4 1 0 9 84 9 365 MANCHESTER SINGAPORE AIRLINES SD 351 0 0 80 9 7 4 1 0 12 75 13 365 TOTAL SINGAPORE 3788 1 5 77 11 8 3 1 0 14 79 12 12

345 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: S

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

SKIATHOS GATWICK MONARCH AIRLINES CD 18 0 0 72 22 0 6 0 0 12 77 10 22 MANCHESTER MONARCH AIRLINES CA 21 0 0 57 19 5 14 5 0 35 45 23 22 MANCHESTER MONARCH AIRLINES CD 3 0 0 33 33 0 33 0 0 35 32 22 22 GATWICK SMALL PLANET AIRLINES CA 19 0 0 21 37 26 11 5 0 45 0 0 0 GATWICK STRATEGIC AIRLINES C1300691580802600A 0 (LUXEMBOURG) GATWICK STRATEGIC AIRLINES C1300623100802900D 0 (LUXEMBOURG) MANCHESTER STRATEGIC AIRLINES CA 130 069310000900 0 (LUXEMBOURG) MANCHESTER STRATEGIC AIRLINES C13003823380002400D 0 (LUXEMBOURG) GATWICK THOMAS COOK AIRLINES LTD CA 39 0 0 79 8 3 10 0 0 15 95 4 19 GATWICK THOMAS COOK AIRLINES LTD CD 40 0 0 88 8 0 5 0 0 9 79 13 19 MANCHESTER THOMAS COOK AIRLINES LTD CA 20 0 0 75 10 5 10 0 0 20 95 2 19 MANCHESTER THOMAS COOK AIRLINES LTD CD 20 0 0 80 5 10 5 0 0 12 75 20 20 NEWCASTLE THOMAS COOK AIRLINES LTD CA 18 0 0 94 0 0 0 6 0 17 95 2 19 NEWCASTLE THOMAS COOK AIRLINES LTD CD 18 0 0 94 6 0 0 0 0 4 68 12 19 BIRMINGHAM THOMSON AIRWAYS LTD CA 21 0 0 95 0 0 5 0 0 4 100 0 19 BIRMINGHAM THOMSON AIRWAYS LTD CD 21 0 0 100 0 0 0 0 0 1 95 5 19 GATWICK THOMSON AIRWAYS LTD CA 40 0 0 83 10 5 3 0 0 7 79 15 43 GATWICK THOMSON AIRWAYS LTD CD 40 0 0 78 8 13 3 0 0 13 52 23 44 MANCHESTER THOMSON AIRWAYS LTD CA 42 0 0 93 0 5 2 0 0 6 67 16 43 MANCHESTER THOMSON AIRWAYS LTD CD 41 0 0 76 17 5 2 0 0 12 59 31 44 TOTAL SKIATHOS 475 1 0 77 11 6 4 1 0 14 68 24 24

346 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: S

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

SOFIA EDINBURGH BH AIR CA 11 0 0 64 27 9 0 0 0 12 82 32 11 EDINBURGH BH AIR CD 10 0 0 90 10 0 0 0 0 6 90 32 10 MANCHESTER BH AIR CA 12 0 0 67 17 17 0 0 0 13 64 11 11 MANCHESTER BH AIR CD 11 1 0 45 36 9 9 0 0 20 64 12 11 NEWCASTLE BH AIR CA 12 0 0 67 25 8 0 0 0 11 92 27 12 NEWCASTLE BH AIR CD 12 0 0 67 17 17 0 0 0 12 77 29 13 HEATHROW BRITISH AIRWAYS PLC SA 362 0 1 81 9 6 4 1 0 11 85 8 391 HEATHROW BRITISH AIRWAYS PLC SD 363 0 0 91 5 4 1 0 0 5 95 3 392 HEATHROW BULGARIA AIR SA 294 0 0 56 21 16 6 0 0 20 64 18 278 HEATHROW BULGARIA AIR SD 294 0 0 64 16 13 7 0 0 17 71 15 278 GATWICK EASYJET AIRLINE COMPANY LTD SA 377 1 2 83 9 4 3 1 0 11 88 7 358 GATWICK EASYJET AIRLINE COMPANY LTD SD 379 0 1 90 6 2 2 0 0 7 94 5 359 MANCHESTER EASYJET AIRLINE COMPANY LTD SA 130 0 0 85 7 4 3 1 0 9 68 23 120 MANCHESTER EASYJET AIRLINE COMPANY LTD SD 130 0 0 84 7 6 3 0 0 8 78 17 121 GATWICK THOMAS COOK AIRLINES LTD CA 11 0 0 64 18 9 9 0 0 19 54 73 13 GATWICK THOMAS COOK AIRLINES LTD CD 11 0 0 45 27 18 9 0 0 27 69 67 13 MANCHESTER THOMAS COOK AIRLINES LTD CA 10 0 0 30 30 20 10 0 10 70 64 79 11 MANCHESTER THOMAS COOK AIRLINES LTD CD 11 0 0 45 18 9 18 0 9 68 70 83 10 BIRMINGHAM THOMSON AIRWAYS LTD CA 8 0 0 50 0 13 25 13 0 75 60 45 10 BIRMINGHAM THOMSON AIRWAYS LTD CD 10 0 0 40 10 10 30 10 0 68 44 105 9 GATWICK THOMSON AIRWAYS LTD CA 12 0 0 25 33 25 17 0 0 40 92 3 13 GATWICK THOMSON AIRWAYS LTD CD 12 0 0 67 8 0 17 8 0 55 92 3 13 MANCHESTER THOMSON AIRWAYS LTD CA 11 1 0 45 27 27 0 0 0 18 100 2 11 MANCHESTER THOMSON AIRWAYS LTD CD 11 0 0 82 9 9 0 0 0 11 83 18 12 LUTON WIZZ AIR SA 370 0 0 87 6 2 3 1 0 11 86 9 370 LUTON WIZZ AIR SD 368 0 2 46 14 24 14 2 0 34 38 37 368 347 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: S

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

SONDERBORG

SONDRE STROMFJORD TOTAL SONDRE STROMFJORD 2 0 01000 0 0 0 010505757

SOUTHAMPTON NEWCASTLE BMI REGIONAL CA 2 0 0 50 50 0 0 0 0 14 0 0 0 NEWCASTLE BMI REGIONAL CD 2 0 01000 0000500 0 EDINBURGH FLYBE LTD SA 1780 1 21 77 12 6 5 0 0 14 81 10 1748 EDINBURGH FLYBE LTD SD 1787 0 14 74 14 7 4 0 0 14 78 12 1750 GLASGOW FLYBE LTD SA 1613 1 25 84 8 4 3 0 0 9 86 9 1323 GLASGOW FLYBE LTD SD 1624 0 20 81 10 5 4 0 0 12 80 13 1326 MANCHESTER FLYBE LTD SA 1258 1 9 72 13 8 6 0 0 16 80 11 1223 MANCHESTER FLYBE LTD SD 1266 1 8 73 12 8 6 0 0 15 79 11 1226 NEWCASTLE FLYBE LTD SA 859 0 10 81 6 6 7 0 0 12 87 9 929 NEWCASTLE FLYBE LTD SD 862 0 5 78 10 6 5 1 0 15 87 9 929 TOTAL SOUTHAMPTON 11059 12 114 78 11 6 5 0 0 13 82 11 11

SOUTHEND STANSTED EASYJET AIRLINE COMPANY LTD SD 2 2 1 0 50 50 0 0 0 37 0 0 0 TOTAL SOUTHEND 3 6 1 33 33 33 0 0 0 28 100 0 0

SPLIT GATWICK CROATIA AIRLINES SA 52 0 0 48 29 13 8 2 0 25 65 18 54 GATWICK CROATIA AIRLINES SD 51 0 0 57 25 6 10 2 0 23 65 18 54 HEATHROW CROATIA AIRLINES SA 31 0 1 55 23 16 6 0 0 20 58 21 31 HEATHROW CROATIA AIRLINES SD 31 0 0 68 26 3 0 3 0 15 29 24 31 GATWICK EASYJET AIRLINE COMPANY LTD SA 230 1 1 78 11 8 3 0 0 12 85 6 215 GATWICK EASYJET AIRLINE COMPANY LTD SD 231 0 0 91 4 3 1 0 0 6 92 5 215 STANSTED EASYJET AIRLINE COMPANY LTD SA 71 1 0 93 4 3 0 0 0 4 74 25 68 STANSTED EASYJET AIRLINE COMPANY LTD SD 71 0 0 99 1 0 0 0 0 1 82 13 68 MANCHESTER JET2.COM LTD SA 23 0 0 52 26 9 9 4 0 31 27 40 22

348 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: S

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

ST JOHNS HEATHROW AIR CANADA SA 155 0 1 58 14 17 10 0 1 31 60 28 121 HEATHROW AIR CANADA SD 155 0 1 86 9 3 0 1 1 13 77 12 121 TOTAL ST JOHNS 310 0 2 72 11 10 5 1 1 22 69 20 20

ST KITTS GATWICK BRITISH AIRWAYS PLC SA 99 0 0 75 6 9 8 1 1 23 82 14 103 GATWICK BRITISH AIRWAYS PLC SD 99 0 0 74 8 8 8 2 0 23 82 11 104 TOTAL ST KITTS 198 0 0 74 7 9 8 2 1 23 82 12 12

ST LOUIS (LAMBERT) HEATHROW VIRGIN ATLANTIC AIRWAYS LTD CA 2 0 0 50 50 0 0 0 0 18 0 0 0 HEATHROW VIRGIN ATLANTIC AIRWAYS LTD CD 2 0 0 100 0 0 0 0 0 0 0 0 0 TOTAL ST LOUIS (LAMBERT) 4 0 075250000900 0

ST LUCIA (HEWANORRA) GATWICK VIRGIN ATLANTIC AIRWAYS LTD SA 155 0 1 70 14 8 8 0 1 18 74 14 156 GATWICK VIRGIN ATLANTIC AIRWAYS LTD SD 157 0 0 73 15 8 4 1 0 15 71 19 155 TOTAL ST LUCIA (HEWANORRA) 313 0 1 71 14 8 6 1 0 16 72 17 17

ST MORITZ

ST PETERSBURG HEATHROW BRITISH AIRWAYS PLC SA 364 0 0 88 7 4 2 0 0 7 91 5 364 HEATHROW BRITISH AIRWAYS PLC SD 365 0 0 84 8 6 2 0 0 7 88 6 364 GATWICK ROSSIYA AIRLINES SA 198 0 0 64 19 10 8 0 0 18 82 12 195 GATWICK ROSSIYA AIRLINES SD 198 0 0 73 10 8 10 0 0 17 84 11 194

349 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: S

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

STANSTED MANCHESTER EASTERN AIRWAYS CA 2 1 0 50 50 0 0 0 0 17 0 0 0 MANCHESTER EASTERN AIRWAYS CD 2 1 0 50 50 0 0 0 0 18 0 0 0 BIRMINGHAM EASYJET AIRLINE COMPANY LTD SD 2 0 0 0 0 0 100 0 0 128 0 0 0 EDINBURGH EASYJET AIRLINE COMPANY LTD SA 1351 0 2 91 4 2 2 0 0 5 86 8 1559 EDINBURGH EASYJET AIRLINE COMPANY LTD SD 1352 0 1 91 4 3 2 1 0 6 87 8 1560 GLASGOW EASYJET AIRLINE COMPANY LTD SA 1293 0 0 93 3 2 1 0 0 4 91 5 1404 GLASGOW EASYJET AIRLINE COMPANY LTD SD 1293 0 0 92 4 2 1 0 0 5 90 6 1405 TOTAL STANSTED 5304 15 3 92 4 2 2 0 0 5 89 7 7

STAVANGER HEATHROW BMI BRITISH MIDLAND SA 133 0 0 76 11 9 4 0 0 12 76 11 271 HEATHROW BMI BRITISH MIDLAND SD 134 0 0 92 4 1 2 1 0 6 91 4 273 HEATHROW BRITISH AIRWAYS PLC SA 285 0 0 78 10 7 4 0 0 12 0 0 0 HEATHROW BRITISH AIRWAYS PLC SD 285 0 0 91 6 2 1 0 0 5 0 0 0 GLASGOW EASTERN AIRWAYS SA 149 2 3 76 7 9 7 1 0 17 69 13 45 GLASGOW EASTERN AIRWAYS SD 148 0 4 78 5 9 8 0 0 16 69 12 45 NEWCASTLE EASTERN AIRWAYS SA 236 5 16 96 1 1 2 0 0 3 93 5 244 NEWCASTLE EASTERN AIRWAYS SD 199 0 5 81 9 7 4 0 0 10 87 8 212 GATWICK NORWEGIAN AIR SHUTTLE SA 295 0 0 92 4 3 1 0 0 4 92 4 290 GATWICK NORWEGIAN AIR SHUTTLE SD 295 0 0 90 6 2 2 0 0 5 90 5 290 HEATHROW SAS SA 612 1 0 78 11 6 5 0 0 13 78 10 609 HEATHROW SAS SD 611 1 0 91 3 2 3 0 0 6 90 6 607 NEWCASTLE WIDEROE FLYVESELSKAP A/S SA 200 4 5 86 9 2 3 1 0 10 86 10 185 NEWCASTLE WIDEROE FLYVESELSKAP A/S SD 201 3 4 76 15 5 3 1 0 19 69 16 186 TOTAL STAVANGER 3783 22 37 85 7 4 3 0 0 9 85 8 8

STOCKHOLM (ARLANDA) LONDON CITY BA CITYFLYER LTD SA 513 2 0 90 5 2 2 0 0 6 92 5 512 LONDON CITY BA CITYFLYER LTD SD 520 1 0 80 9 5 5 1 0 13 78 14 516

350 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: S

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

STOCKHOLM (BROMMA)

STOCKHOLM (SKAVSTA) EDINBURGH RYANAIR SA 198 0 0 81 13 6 1 0 0 8 85 7 196 EDINBURGH RYANAIR SD 198 0 0 84 9 5 2 0 0 8 85 9 196 GATWICK RYANAIR SA 297 0 1 90 5 2 2 1 0 9 90 6 364 GATWICK RYANAIR SD 297 0 1 84 9 5 2 1 0 9 86 8 364 STANSTED RYANAIR SA 705 1 2 85 10 4 1 1 0 9 86 13 831 STANSTED RYANAIR SD 705 0 1 81 12 6 2 0 0 9 85 7 831 TOTAL STOCKHOLM (SKAVSTA) 2400 1 5 84 10 4 2 0 0 9 86 9 9

STORNOWAY

351 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: S

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

STRASBOURG

STUTTGART HEATHROW BRITISH AIRWAYS PLC SA 723 0 1 82 8 6 4 0 0 9 84 10 804 HEATHROW BRITISH AIRWAYS PLC SD 724 0 0 84 9 4 3 0 0 8 87 7 805 HEATHROW CONTACTAIR FLUGDIENST SA 139 0 0 87 6 5 1 0 0 7 82 10 929 HEATHROW CONTACTAIR FLUGDIENST SD 139 0 0 85 8 6 1 0 0 7 85 8 925 BIRMINGHAM FLYBE LTD SA 497 1 9 89 3 4 3 0 0 9 91 8 504 BIRMINGHAM FLYBE LTD SD 503 0 1 80 8 6 6 0 0 14 81 11 506 HEATHROW GERMANWINGS SA 881 0 0 81 11 5 3 0 0 9 0 0 0 HEATHROW GERMANWINGS SD 8800 0837 5400900 0 MANCHESTER GERMANWINGS SA 120 0 0 82 10 4 3 1 0 11 0 0 0 MANCHESTER GERMANWINGS SD 120 0 0 75 13 7 4 1 0 13 0 0 0 STANSTED GERMANWINGS SA 573 0 0 83 9 6 2 0 0 10 91 5 629 STANSTED GERMANWINGS SD 573 0 0 82 10 5 3 0 0 11 90 8 628 MANCHESTER LUFTHANSA CITY LINE SA 132 0 0 84 10 4 2 0 0 9 87 8 270 MANCHESTER LUFTHANSA CITY LINE SD 132 0 0 92 5 2 2 0 0 4 89 7 270 TOTAL STUTTGART 6139 1 11 83 8 5 3 0 0 10 86 8 8

SULAYMANIYAH INT

SUMBURGH EDINBURGH LOGANAIR SA 795 0 0 91 3 3 3 0 0 6 88 8 773 EDINBURGH LOGANAIR SD 805 2 0 88 6 2 4 1 0 10 86 11 764 GLASGOW LOGANAIR SA 364 0 3 84 5 5 4 2 0 14 86 10 374 GLASGOW LOGANAIR SD 368 0 3 85 8 4 3 0 0 9 88 6 375 TOTAL SUMBURGH 2332 2 6 88 5 3 3 1 0 9 87 9 9

352 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: S

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

SZCZECIN (GOLENOW) EDINBURGH RYANAIR SA 481 1962 2000200 0 EDINBURGH RYANAIR SD 490 0922 4200700 0 STANSTED RYANAIR SA 192 0 1 91 6 2 0 0 1 8 94 3 189 STANSTED RYANAIR SD 193 0 0 94 4 2 0 0 0 4 94 4 191 TOTAL SZCZECIN (GOLENOW) 482 1 2 93 4 2 0 0 0 6 94 3 3

353 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: T

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

TAIF

TAIPEI HEATHROW CHINA AIRLINES SA 24 0 0 83 8 8 0 0 0 6 60 17 107 HEATHROW CHINA AIRLINES SD 24 0 0 83 8 8 0 0 0 6 75 11 107 HEATHROW EVA AIR SA 311 0 0 55 18 23 5 0 0 19 56 19 342 HEATHROW EVA AIR SD 311 0 0 82 9 7 2 0 0 8 87 7 342 TOTAL TAIPEI 670 0 0 70 13 14 3 0 0 13 70 13 13

TALLIN GATWICK EASYJET AIRLINE COMPANY LTD SA 38 0 0 39 26 32 3 0 0 25 0 0 0 GATWICK EASYJET AIRLINE COMPANY LTD SD 38 0 0 66 18 13 3 0 0 18 0 0 0 STANSTED EASYJET AIRLINE COMPANY LTD SA 156 0 0 85 12 2 1 0 1 9 85 10 290 STANSTED EASYJET AIRLINE COMPANY LTD SD 156 0 0 90 5 3 2 0 0 6 92 6 290 GATWICK ESTONIAN AIR SA 117 0 11 73 14 8 5 1 0 16 71 14 164 GATWICK ESTONIAN AIR SD 117 0 11 73 13 8 6 1 0 17 74 13 164 LUTON RYANAIR SA 171 0 0 70 15 11 4 1 0 15 75 11 188 LUTON RYANAIR SD 172 0 0 78 12 8 2 1 0 11 84 9 188 MANCHESTER RYANAIR SA 650 0943 3000300 0 MANCHESTER RYANAIR SD 650 0980 2000200 0 TOTAL TALLIN 1095 5 22 79 11 7 3 0 0 11 84 9 9

TAMANRASSET

TAMPA GATWICK BRITISH AIRWAYS PLC SA 339 1 3 72 11 7 6 2 1 33 79 19 332

354 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: T

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

TAMPERE EDINBURGH RYANAIR SA 62 0 0 97 3 0 0 0 0 2 96 7 96 EDINBURGH RYANAIR SD 62 0 0 100 0 0 0 0 0 1 99 1 98 STANSTED RYANAIR SA 160 0 1 81 14 4 0 0 0 8 80 10 235 STANSTED RYANAIR SD 160 0 1 94 4 1 1 0 0 5 94 5 235 TOTAL TAMPERE 444 0 2 91 7 2 0 0 0 5 90 7 7

TANGIERS (IBN BATUTA) GATWICK AIR ARABIA MAROC SA 16 1 0 94 0 6 0 0 0 3 0 0 0 GATWICK AIR ARABIA MAROC SD 17 0 0 88 6 6 0 0 0 5 0 0 0 HEATHROW ROYAL AIR MAROC SA 85 0 0 52 24 19 5 1 0 24 61 20 101 HEATHROW ROYAL AIR MAROC SD 85 0 0 52 28 14 4 2 0 22 67 18 101 TOTAL TANGIERS (IBN BATUTA) 203 1 0 58 22 15 3 1 0 20 64 19 19

TARBES-LOURDES INTERNA BIRMINGHAM AIR MEDITERRANEE CA 3 0 0 67 0 33 0 0 0 21 0 177 2 EDINBURGH AIR MEDITERRANEE CA 6 0 0 33 17 17 17 17 0 63 0 0 0 EDINBURGH AIR MEDITERRANEE CD 8 0 0 38 13 13 25 13 0 66 0 0 0 NEWCASTLE AIR MEDITERRANEE CA 2 0 0 100 0 0 0 0 0 0 0 85 1 STANSTED AIR MEDITERRANEE CA 2 0 0 0 100 0 0 0 0 22 25 68 4 STANSTED AIR MEDITERRANEE CD 2 0 0 0 0 100 0 0 0 43 0 67 1 MANCHESTER EUROPE AIRPOST CA 4 0 0 0 25 25 25 25 0 85 0 0 0 MANCHESTER EUROPE AIRPOST CD 4 0 0 25 0 25 25 25 0 90 0 0 0 MANCHESTER FLYBE LTD CA 19 0 0 53 5 32 11 0 0 27 0 26 1 MANCHESTER FLYBE LTD CD 19 0 0 63 21 5 11 0 0 21 0 0 0 GATWICK JET2.COM LTD CD 3 0 0 67 33 0 0 0 0 12 0 0 0 STANSTED RYANAIR SA 108 0 0 86 6 5 2 2 0 12 89 8 96 STANSTED RYANAIR SD 108 1 0 93 3 2 3 0 0 7 95 5 96 GATWICK THOMSON AIRWAYS LTD CA 3 0 0 33 0 0 67 0 0 51 33 31 3

355 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: T

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

TASHKENT HEATHROW UZBEKISTAN AIRLINES SA 104 0 0 69 18 9 4 0 0 15 63 17 102 HEATHROW UZBEKISTAN AIRLINES SD 104 0 1 47 24 19 10 0 0 24 20 37 102 TOTAL TASHKENT 208 0 1 58 21 14 7 0 0 19 41 27 27

TBILISI HEATHROW BMI BRITISH MIDLAND SA 164 0 1 91 7 1 1 0 0 4 95 3 204 HEATHROW BMI BRITISH MIDLAND SD 146 0 0 60 25 12 2 0 0 16 65 19 168 HEATHROW BRITISH AIRWAYS PLC SA 27 0 0 81 4 7 4 4 0 14 0 0 0 HEATHROW BRITISH AIRWAYS PLC SD 23 0 0 74 17 4 4 0 0 11 0 0 0 TOTAL TBILISI 363 6 1 76 15 7 2 0 0 10 81 11 11

TEHRAN IMAM KHOMEINI HEATHROW BMI BRITISH MIDLAND SA 280 0 0 85 7 6 3 0 0 8 72 19 364 HEATHROW BMI BRITISH MIDLAND SD 281 0 0 58 18 18 6 0 0 22 62 19 364 HEATHROW BRITISH AIRWAYS PLC SD 3 0 0 100 0 0 0 0 0 8 0 0 0 HEATHROW IRAN AIR SA 151 0 0 63 18 13 6 1 0 18 58 23 156 HEATHROW IRAN AIR SD 151 0 0 79 14 5 2 1 0 10 61 28 157 TOTAL TEHRAN IMAM KHOMEINI 866 0 0 71 14 11 4 0 0 15 64 24 24

TEL AVIV LUTON ARKIA CA 3 1 0 67 0 0 0 33 0 69 0 0 0 LUTON ARKIA CD 2 1 0 50 0 0 0 50 0 100 0 0 0 HEATHROW BRITISH AIRWAYS PLC SA 762 1 0 68 15 11 5 0 0 16 71 15 725 HEATHROW BRITISH AIRWAYS PLC SD 765 0 0 78 11 8 3 0 0 13 84 8 727

356 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: T

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

TENERIFE (NORTE LOS ROD

TENERIFE (SURREINA SOFIA EDINBURGH EASYJET AIRLINE COMPANY LTD SA 105 0 0 93 2 2 3 0 0 4 97 3 30 EDINBURGH EASYJET AIRLINE COMPANY LTD SD 105 0 0 84 11 4 1 0 0 9 97 2 30 GATWICK EASYJET AIRLINE COMPANY LTD SA 528 0 0 89 6 3 2 0 0 6 85 10 567 GATWICK EASYJET AIRLINE COMPANY LTD SD 527 0 1 85 9 4 2 0 0 9 82 10 568 MANCHESTER EASYJET AIRLINE COMPANY LTD SA 282 2 3 86 7 5 2 0 0 7 79 13 262 MANCHESTER EASYJET AIRLINE COMPANY LTD SD 284 0 0 87 8 3 2 0 0 8 85 9 262 GLASGOW JET2.COM LTD SA 142 0 0 75 12 8 5 0 0 13 57 22 87 GLASGOW JET2.COM LTD SD 142 0 0 68 15 13 3 1 0 19 60 22 86 MANCHESTER JET2.COM LTD SA 143 4 4 69 13 6 8 3 1 32 63 19 126 MANCHESTER JET2.COM LTD SD 145 0 0 69 12 8 7 3 1 27 52 27 130

357 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: T

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED Early 16 to 31 to 1h 1m 3h 1m More Average % Average No REPORTING CHARTER/ ARR/ to 15 30 60 mins to 3 to 6 than 6 delay Early Delay matched Actual Plan (8) mins ORIGIN / DESTINATION AIRPORT AIRLINE SCHED DEP (7) mins hours hours hours (mins) to 15 (mins) records TENERIFE (SURREINA SOFIA NEWCASTLE JET2.COM LTD SA 136 0 1 84 6 7 3 0 0 9 66 24 120 NEWCASTLE JET2.COM LTD SD 135 0 0 76 10 10 4 0 0 15 57 30 121 BIRMINGHAM MONARCH AIRLINES SA 348 0 2 74 12 8 4 1 0 16 84 10 366 BIRMINGHAM MONARCH AIRLINES SD 347 0 0 67 18 9 4 1 0 18 81 13 370 GATWICK MONARCH AIRLINES SA 403 2 6 38 23 24 12 1 1 38 51 26 417 GATWICK MONARCH AIRLINES SD 405 0 0 66 17 8 7 1 1 26 71 20 420 LUTON MONARCH AIRLINES SA 222 0 1 66 17 11 4 2 0 23 70 16 369 LUTON MONARCH AIRLINES SD 222 0 1 62 19 14 3 2 0 22 58 22 372 MANCHESTER MONARCH AIRLINES SA 404 4 6 26 26 33 12 2 1 43 36 32 492 MANCHESTER MONARCH AIRLINES SD 408 0 1 63 20 7 6 2 1 28 68 21 491 BIRMINGHAM RYANAIR SA 146 0 0 97 3 0 1 0 0 2 99 2 186 BIRMINGHAM RYANAIR SD 146 0 0 92 4 3 1 0 0 5 95 4 188 EDINBURGH RYANAIR SA 150 0 0 95 2 2 1 0 0 3 90 7 188 EDINBURGH RYANAIR SD 150 0 0 91 6 1 1 0 0 6 90 8 189 LUTON RYANAIR SA 137 0 1 97 2 1 0 0 0 2 97 2 143 LUTON RYANAIR SD 138 0 0 91 4 5 0 0 0 6 87 7 143 MANCHESTER RYANAIR SA 208 1 1 88 8 3 1 0 0 6 93 5 153 MANCHESTER RYANAIR SD 208 0 0 70 16 9 5 0 0 15 75 14 153 STANSTED RYANAIR SA 317 1 1 84 8 5 2 0 0 10 81 10 317 STANSTED RYANAIR SD 320 0 0 80 14 4 2 0 0 11 89 8 315 BIRMINGHAM THOMAS COOK AIRLINES LTD CA 147 0 0 84 5 3 6 1 0 15 79 21 137 BIRMINGHAM THOMAS COOK AIRLINES LTD CD 145 0 0 81 6 7 3 3 0 16 80 13 138 EDINBURGH THOMAS COOK AIRLINES LTD CA 5 1 0 60 0 0 20 0 20 111 33 24 3 EDINBURGH THOMAS COOK AIRLINES LTD CD 5 0 0 20 40 0 20 0 20 121 67 7 3 GATWICK THOMAS COOK AIRLINES LTD CA 124 0 0 66 15 6 8 4 2 34 60 24 163 GATWICK THOMAS COOK AIRLINES LTD CD 130 2 0 72 11 5 8 5 0 29 76 18 165 GLASGOW THOMAS COOK AIRLINES LTD CA 254 0 0 67 15 7 7 2 1 25 67 21 277 GLASGOW THOMAS COOK AIRLINES LTD CD 243 1 0 70 8 9 7 5 1 32 71 22 276 MANCHESTER THOMAS COOK AIRLINES LTD CA 236 1 0 69 10 8 8 4 1 33 59 33 277 MANCHESTER THOMAS COOK AIRLINES LTD CD 242 0 0 62 17 8 8 3 1 30 71 20 279

358 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: T

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED Early 16 to 31 to 1h 1m 3h 1m More Average % Average No REPORTING CHARTER/ ARR/ to 15 30 60 mins to 3 to 6 than 6 delay Early Delay matched Actual Plan (8) mins ORIGIN / DESTINATION AIRPORT AIRLINE SCHED DEP (7) mins hours hours hours (mins) to 15 (mins) records TENERIFE (SURREINA SOFIA NEWCASTLE THOMAS COOK AIRLINES LTD CA 124 2 0 79 10 5 3 2 2 24 73 27 153 NEWCASTLE THOMAS COOK AIRLINES LTD CD 123 0 0 73 14 7 3 2 1 22 76 19 157 STANSTED THOMAS COOK AIRLINES LTD CA 47 1 0 72 13 9 4 2 0 16 70 16 63 STANSTED THOMAS COOK AIRLINES LTD CD 47 0 0 72 13 9 4 2 0 17 81 14 62 MANCHESTER THOMAS COOK SCANDANAVIA CA 3 0 0 0 33 0 33 0 33 211 0 0 0 BIRMINGHAM THOMSON AIRWAYS LTD CA 175 1 0 91 3 2 2 1 1 8 89 10 165 BIRMINGHAM THOMSON AIRWAYS LTD CD 172 2 0 90 4 5 0 1 1 10 87 10 166 EDINBURGH THOMSON AIRWAYS LTD CA 59 0 0 80 10 3 5 2 0 16 79 12 53 EDINBURGH THOMSON AIRWAYS LTD CD 60 0 0 72 13 3 8 3 0 26 75 19 53 GATWICK THOMSON AIRWAYS LTD CA 356 0 0 78 13 5 3 1 0 13 73 14 413 GATWICK THOMSON AIRWAYS LTD CD 358 0 0 80 12 3 3 1 0 13 77 14 417 GLASGOW THOMSON AIRWAYS LTD CA 108 0 0 85 6 5 4 0 1 14 82 9 124 GLASGOW THOMSON AIRWAYS LTD CD 109 0 0 87 3 6 4 0 1 13 89 8 122 LUTON THOMSON AIRWAYS LTD CA 104 0 0 88 7 5 1 0 0 6 69 18 80 LUTON THOMSON AIRWAYS LTD CD 104 0 0 87 7 5 2 0 0 9 81 13 80 MANCHESTER THOMSON AIRWAYS LTD CA 337 1 0 81 10 4 4 1 0 11 77 16 354 MANCHESTER THOMSON AIRWAYS LTD CD 337 0 0 82 10 4 4 1 0 12 81 15 355 NEWCASTLE THOMSON AIRWAYS LTD CA 109 1 0 83 7 6 4 0 0 9 78 14 109 NEWCASTLE THOMSON AIRWAYS LTD CD 111 0 0 89 5 5 2 0 0 8 82 15 109 STANSTED THOMSON AIRWAYS LTD CA 81 0 0 80 9 5 5 1 0 13 78 11 80 STANSTED THOMSON AIRWAYS LTD CD 81 0 0 86 6 2 4 1 0 10 91 12 80 TOTAL TENERIFE (SURREINA SOFIA) 11900 30 30 75 12 7 4 1 0 17 75 16 16

TETERBORO

THIRA (SANTORINI) GATWICK EASYJET AIRLINE COMPANY LTD SA 117 0 0 86 6 4 2 2 0 10 39 36 84 GATWICK EASYJET AIRLINE COMPANY LTD SD 117 0 0 82 9 5 3 1 0 11 33 36 84 GATWICK SMALL PLANET AIRLINES CA 19 0 0 74 11 16 0 0 0 11 0 0 0 GATWICK SMALL PLANET AIRLINES CD 13 0 0 85 8 8 0 0 0 8 0 0 0 GATWICK THOMAS COOK AIRLINES LTD CA 15 0 0 100 0 0 0 0 0 1 62 50 21

359 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: T

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

TIMISOARA LUTON WIZZ AIR SA 155 0 0 92 2 3 3 0 0 5 90 9 156 LUTON WIZZ AIR SD 155 0 0 61 23 12 4 0 0 16 72 16 156 TOTAL TIMISOARA 310 0 0 76 13 8 4 0 0 10 81 12 12

TIRANA STANSTED BELLE AIR SA 192 0 2 82 11 5 1 1 1 15 85 14 152 STANSTED BELLE AIR SD 192 0 4 73 15 8 2 2 0 17 79 14 150 GATWICK BRITISH AIRWAYS PLC SA 234 1 1 72 15 7 6 0 0 16 73 15 322 GATWICK BRITISH AIRWAYS PLC SD 235 0 0 62 22 9 6 1 0 19 83 13 322 TOTAL TIRANA 853 3 7 72 16 8 4 1 0 17 79 14 14

TIREE GLASGOW LOGANAIR SA 311 1 0 84 4 5 5 2 0 16 74 20 310 GLASGOW LOGANAIR SD 311 0 0 84 2 5 6 2 0 15 81 17 309 TOTAL TIREE 622 1 0 84 3 5 6 2 0 16 78 19 19

TIRGU MURES LUTON WIZZ AIR SA 183 0 1 93 4 1 1 1 0 6 86 6 130 LUTON WIZZ AIR SD 182 0 1 69 18 10 3 0 0 14 52 20 129 TOTAL TIRGU MURES 365 0 2 81 11 5 2 1 0 10 69 13 13

TIVAT 360 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: T

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

TOBAGO GATWICK BRITISH AIRWAYS PLC SA 65 0 0 71 11 8 8 2 2 39 86 8 104 GATWICK BRITISH AIRWAYS PLC SD 64 0 0 72 13 9 3 3 0 22 80 11 103 GATWICK MONARCH AIRLINES CA 32 0 0 50 19 22 3 3 3 59 0 0 0 GATWICK MONARCH AIRLINES CD 47 0 0 51 23 9 13 2 2 42 62 16 52 TOTAL TOBAGO 208 0 0 63 15 11 7 2 1 38 78 11 11

TOKYO (HANEDA) HEATHROW BRITISH AIRWAYS PLC SA 237 0 0 62 17 14 6 1 0 27 62 25 170 HEATHROW BRITISH AIRWAYS PLC SD 238 0 0 76 11 7 5 1 0 15 80 14 169 TOTAL TOKYO (HANEDA) 475 1 0 69 14 10 6 1 0 21 71 19 19

TOKYO (NARITA) HEATHROW ALL NIPPON AIRWAYS SA 364 2 6 81 13 4 1 0 0 8 77 9 365 HEATHROW ALL NIPPON AIRWAYS SD 366 0 0 97 2 1 0 0 0 2 95 3 365 HEATHROW BRITISH AIRWAYS PLC SA 364 1 1 73 15 9 3 1 1 16 57 22 373 HEATHROW BRITISH AIRWAYS PLC SD 365 0 0 76 13 6 4 1 1 16 74 14 374 HEATHROW JAPAN AIRLINES SA 365 1 1 81 11 2 1 4 0 16 82 14 365 HEATHROW JAPAN AIRLINES SD 366 0 0 89 4 2 4 1 0 9 91 12 364 HEATHROW VIRGIN ATLANTIC AIRWAYS LTD SA 350 2 3 76 14 9 1 0 0 10 70 17 328 HEATHROW VIRGIN ATLANTIC AIRWAYS LTD SD 352 0 0 85 9 6 1 0 0 7 83 9 330 TOTAL TOKYO (NARITA) 2892 7 11 82 10 5 2 1 0 10 79 13 13

TORONTO HEATHROW AIR CANADA SA 1541 1 0 51 22 15 9 1 0 28 63 22 1417 HEATHROW AIR CANADA SD 1539 1 4 73 10 7 6 2 1 26 74 20 1416 BIRMINGHAM AIR TRANSAT SA 25 0 0 68 24 8 0 0 0 10 79 9 29 BIRMINGHAM AIR TRANSAT SD 25 0 0 60 16 16 8 0 0 19 45 28 29 GATWICK AIR TRANSAT SA 358 1 1 65 18 13 3 1 0 16 79 13 288

361 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: T

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

TORREJON DE ARDOZ

TOULON / HYERES LONDON CITY CITY JET SA 76 0 0 80 14 3 3 0 0 9 76 14 33 LONDON CITY CITY JET SD 76 0 0 92 7 1 0 0 0 3 74 8 34 STANSTED RYANAIR SA 110 0 0 79 8 7 5 1 0 14 73 13 143 STANSTED RYANAIR SD 110 0 0 75 17 5 2 0 0 10 78 10 143 TOTAL TOULON / HYERES 374 0 0 80 12 5 3 0 0 10 75 12 12

TOULOUSE (BLAGNAC) HEATHROW BRITISH AIRWAYS PLC SA 1097 0 2 82 7 5 5 1 0 12 83 9 1084 HEATHROW BRITISH AIRWAYS PLC SD 1101 0 0 82 8 6 4 0 0 10 86 7 1084 GATWICK EASYJET AIRLINE COMPANY LTD SA 980 0 3 80 11 6 3 0 0 10 76 12 966 GATWICK EASYJET AIRLINE COMPANY LTD SD 981 0 2 83 10 4 2 0 0 8 81 11 967 BIRMINGHAM FLYBE LTD CA 12 0 0 67 0 17 8 8 0 36 100 0 11 BIRMINGHAM FLYBE LTD CD 14 0 0 64 29 7 0 0 0 15 80 11 10 GATWICK FLYBE LTD CA 7 0 086014000700 0

362 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: T

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

TOURS MANCHESTER RYANAIR SA 1090 1914 5100500 0 MANCHESTER RYANAIR SD 109 0 1 66 16 16 3 0 0 14 0 0 0 STANSTED RYANAIR SA 179 0 1 90 5 4 1 1 0 7 89 7 176 STANSTED RYANAIR SD 180 0 1 90 6 4 1 0 0 6 92 4 176 TOTAL TOURS 577 1 4 86 7 6 1 0 0 8 91 5 5

TRAPANI LUTON RYANAIR SA 74 0 0 76 12 8 4 0 0 11 90 5 91 LUTON RYANAIR SD 74 0 0 73 15 11 1 0 0 12 84 9 91 TOTAL TRAPANI 148 0 0 74 14 9 3 0 0 11 90 7 7

TREVISO STANSTED RYANAIR SA 683 0 8 68 18 9 4 1 0 16 68 14 332 STANSTED RYANAIR SD 689 0 1 84 8 6 1 0 0 8 85 7 335

363 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: T

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

TRIESTE (RONCHI DEI LEGIO GLASGOW JET2.COM LTD CA 2 0 0 0 50 0 50 0 0 48 100 0 1 GLASGOW JET2.COM LTD CD 2 0 0 100 0 0 0 0 0 0 100 4 1 BIRMINGHAM RYANAIR SA 65 0 0 85 12 2 2 0 0 6 69 16 62 BIRMINGHAM RYANAIR SD 65 0 0 95 3 2 0 0 0 4 81 11 62 STANSTED RYANAIR SA 304 0 1 73 15 9 3 0 0 13 71 13 312 STANSTED RYANAIR SD 303 0 1 88 8 3 1 0 0 7 86 6 312 TOTAL TRIESTE (RONCHI DEI LEGIONARI) 741 0 2 82 11 5 2 0 0 9 77 12 12

TRIPOLI GATWICK AFRIQIYAH AIRWAYS SA 78 0 4 9 26 29 35 0 1 67 20 71 61 GATWICK AFRIQIYAH AIRWAYS SD 78 0 4 41 10 27 21 0 1 44 38 53 61 HEATHROW BRITISH AIRWAYS PLC SA 101 0 0 92 4 2 2 0 0 6 81 7 52 HEATHROW BRITISH AIRWAYS PLC SD 102 0 0 84 10 6 0 0 0 7 90 4 52 HEATHROW LIBYAN ARAB AIRLINES SA 14 0 0 50 21 21 0 7 0 41 33 48 15 HEATHROW LIBYAN ARAB AIRLINES SD 14 0 0 71 7 7 7 7 0 35 40 71 15 MANCHESTER LIBYAN ARAB AIRLINES SA 47 2 3 38 21 19 17 4 0 42 39 52 36 MANCHESTER LIBYAN ARAB AIRLINES SD 47 2 3 32 17 17 28 6 0 56 36 60 36 TOTAL TRIPOLI 4814 14561315141 033504242

TROLLHATTAN

TROMSOE GATWICK JET2.COM LTD CA 20 0 0 80 5 5 10 0 0 22 64 35 11 GATWICK JET2.COM LTD CD 20 0 0 95 5 0 0 0 0 5 91 5 11 MANCHESTER JET2.COM LTD CA 2 1 01000 0000400 0 MANCHESTER JET2.COM LTD CD 2 1 01000 0000100 0 TOTAL TROMSOE 44 2 0 89 5 2 5 0 0 12 67 17 17

TRONDHEIM (VAERNES) GATWICK NORWEGIAN AIR SHUTTLE SA 155 0 0 86 9 3 1 0 0 7 83 9 155 GATWICK NORWEGIAN AIR SHUTTLE SD 155 0 0 85 10 5 1 0 0 8 79 9 154

364 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: T

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

TRUJILLO

TUNIS GATWICK BRITISH AIRWAYS PLC SA 247 0 0 57 17 15 11 0 0 24 62 20 244 GATWICK BRITISH AIRWAYS PLC SD 246 0 1 65 18 11 7 0 0 16 61 20 245 HEATHROW TUNISAIR SA 258 0 0 15 21 37 26 1 0 47 9 52 208 HEATHROW TUNISAIR SD 258 0 0 24 19 30 27 1 0 45 11 58 209 MANCHESTER TUNISAIR SA 32 0 0 28 31 28 9 3 0 39 0 0 0 MANCHESTER TUNISAIR SD 32 0 1 16 13 34 31 6 0 65 0 88 1 TOTAL TUNIS 1075 6 2 39 19 24 18 1 0 35 38 36 36

TURIN GATWICK AER LINGUS SA 13 0 0 23 23 8 46 0 0 42 0 103 2 GATWICK AER LINGUS SD 13 0 0 77 8 15 0 0 0 10 0 70 2 GATWICK BRITISH AIRWAYS PLC SA 379 0 0 69 18 8 4 1 0 16 78 11 380 GATWICK BRITISH AIRWAYS PLC SD 380 0 0 71 15 11 3 1 0 14 81 10 380 GATWICK EASYJET AIRLINE COMPANY LTD SA 6 0 0 17 50 33 0 0 0 26 0 0 0 GATWICK EASYJET AIRLINE COMPANY LTD SD 6 0 0 67 17 17 0 0 0 13 0 0 0 BIRMINGHAM FLYBE LTD CA 17 0 0 88 0 6 0 0 6 35 0 131 1 BIRMINGHAM FLYBE LTD CD 18 0 0 72 11 11 6 0 0 14 100 5 3 GATWICK FLYBE LTD CA 18 0 0 94 0 0 6 0 0 8 0 28 1 GATWICK FLYBE LTD CD 17 0 0 94 6 0 0 0 0 6 0 68 2 MANCHESTER FLYBE LTD CA 14 1 0 57 36 7 0 0 0 16 0 35 1 MANCHESTER FLYBE LTD CD 16 0 0 75 25 0 0 0 0 8 50 13 2 STANSTED RYANAIR SA 417 0 1 74 18 6 1 0 0 14 77 12 403 STANSTED RYANAIR SD 417 0 1 90 7 1 1 0 0 7 92 5 403 BIRMINGHAM THOMAS COOK AIRLINES LTD CA 9 0 0 78 11 0 0 11 0 38 36 39 11 BIRMINGHAM THOMAS COOK AIRLINES LTD CD 9 0 0 78 0 11 0 11 0 41 90 12 10 GATWICK THOMAS COOK AIRLINES LTD CA 18 0 0 61 11 0 22 6 0 42 35 52 17 GATWICK THOMAS COOK AIRLINES LTD CD 18 0 0 83 6 0 6 6 0 24 88 27 17

365 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: T

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

TURKU STANSTED RYANAIR SA 970 0962 1100300 0 STANSTED RYANAIR SD 970 0887 4100800 0 TOTAL TURKU 1941 0925 3100500 0

366 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: U

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

URUMQI

367 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: V

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

VAGAR GATWICK ATLANTIC AIRWAYS SA 31 0 0 87 3 6 3 0 0 10 0 0 0 GATWICK ATLANTIC AIRWAYS CA 4 0 0 75 0 0 25 0 0 46 0 38 1 GATWICK ATLANTIC AIRWAYS SD 31 0 0 71 16 10 3 0 0 13 0 0 0 GATWICK ATLANTIC AIRWAYS CD 4 0 0 75 0 0 25 0 0 47 0 32 1 STANSTED ATLANTIC AIRWAYS CA 4 0 0 75 0 0 25 0 0 31 50 30 4 STANSTED ATLANTIC AIRWAYS CD 4 0 0 50 0 25 25 0 0 36 40 20 5 TOTAL VAGAR 78 0 0 77 8 8 8 0 0 17 62 21 21

VALENCIA GATWICK EASYJET AIRLINE COMPANY LTD SA 599 0 1 79 10 6 4 1 0 12 83 11 578 GATWICK EASYJET AIRLINE COMPANY LTD SD 599 0 1 81 10 5 3 1 0 12 88 8 578 MANCHESTER JET2.COM LTD CA 3 0 0 100 0 0 0 0 0 0 100 4 2 MANCHESTER JET2.COM LTD CD 3 0 0 100 0 0 0 0 0 2 50 10 2 MANCHESTER RYANAIR SA 64 0 1 81 13 5 2 0 0 9 0 0 0 MANCHESTER RYANAIR SD 64 0 1 47 36 16 2 0 0 19 0 0 0 STANSTED RYANAIR SA 339 0 0 85 11 3 1 0 0 9 82 10 397 STANSTED RYANAIR SD 339 0 0 86 10 2 1 0 0 8 91 6 397 GATWICK THOMSON AIRWAYS LTD CA 2 0 0 0 0 0 100 0 0 72 0 0 0 TOTAL VALENCIA 2030 6 4 81 11 5 3 0 0 11 86 9 9

VALLADOLID GATWICK AIR EUROPA CA 6 0 01000 0000100 0 GATWICK AIR EUROPA CD 6 0 0 83 17 0 0 0 0 4 0 0 0 STANSTED RYANAIR SA 146 0 0 79 8 8 4 1 0 12 85 8 155 STANSTED RYANAIR SD 147 0 0 88 8 1 2 0 0 5 93 3 155 TOTAL VALLADOLID 307 0 0 84 8 4 3 0 0 8 89 6 6

VANCOUVER HEATHROW AIR CANADA SA 365 0 0 54 20 15 8 2 1 31 53 23 365 HEATHROW AIR CANADA SD 365 0 0 68 10 12 9 1 1 24 71 16 365 GATWICK AIR TRANSAT SA 159 0 0 78 15 4 2 0 1 11 81 13 26

368 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: V

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

VARADERO GATWICK THOMAS COOK AIRLINES LTD CA 15 0 0 60 7 13 13 7 0 41 73 18 22 GATWICK THOMAS COOK AIRLINES LTD CD 15 0 0 67 13 7 7 7 0 33 86 12 21 MANCHESTER THOMAS COOK AIRLINES LTD CA 15 0 0 60 27 7 7 0 0 13 83 13 35 MANCHESTER THOMAS COOK AIRLINES LTD CD 15 0 0 60 20 13 7 0 0 17 58 20 33 MANCHESTER THOMSON AIRWAYS LTD CA 46 0 0 39 26 17 17 0 0 32 60 22 50 MANCHESTER THOMSON AIRWAYS LTD CD 46 0 0 63 13 4 20 0 0 30 68 21 50 TOTAL VARADERO 152 0 0 55 18 11 14 1 0 29 69 18 18

VARNA MANCHESTER BH AIR CA 18 0 0 50 33 6 6 6 0 30 16 32 19 MANCHESTER BH AIR CD 17 0 0 18 29 41 6 6 0 51 11 33 19 NEWCASTLE BH AIR CA 19 0 0 68 16 11 5 0 0 16 6 51 17 NEWCASTLE BH AIR CD 18 0 0 83 6 6 6 0 0 10 28 33 18 GATWICK BULGARIA AIR SA 18 0 0 83 6 6 6 0 0 11 89 24 44 GATWICK BULGARIA AIR SD 18 0 0 50 39 0 11 0 0 19 77 28 44 LUTON WIZZ AIR SA 107 0 1 64 17 11 7 2 0 25 57 29 105 LUTON WIZZ AIR SD 107 0 0 63 18 12 6 2 0 22 50 28 108 TOTAL VARNA 326 1 1 62 19 11 6 2 0 23 53 30 30

VASTERAS

369 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: V

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

VENICE GLASGOW BA CITYFLYER LTD CA 20 0 0 60 30 10 0 0 0 14 90 9 20 GLASGOW BA CITYFLYER LTD CD 20 0 0 90 0 10 0 0 0 4 90 12 21 LONDON CITY BA CITYFLYER LTD SA 86 0 0 91 2 7 0 0 0 4 0 0 0 LONDON CITY BA CITYFLYER LTD SD 87 0 0 93 0 3 3 0 0 4 0 0 0 GATWICK BRITISH AIRWAYS PLC SA 1044 1 3 67 15 12 6 0 0 18 74 13 1033 GATWICK BRITISH AIRWAYS PLC SD 1047 0 1 69 15 9 6 0 0 16 74 13 1037 HEATHROW BRITISH AIRWAYS PLC CA 2 0 0 50 0 0 50 0 0 38 25 100 8 HEATHROW BRITISH AIRWAYS PLC SA 483 1 0 65 18 12 5 1 0 18 75 14 398 HEATHROW BRITISH AIRWAYS PLC SD 483 0 0 86 7 5 2 0 0 8 86 8 399 HEATHROW BRITISH AIRWAYS PLC CD 2 0 0 100 0 0 0 0 0 1 63 22 8 GATWICK EASYJET AIRLINE COMPANY LTD SA 880 1 2 78 11 7 3 0 0 12 79 10 724 GATWICK EASYJET AIRLINE COMPANY LTD SD 883 0 0 80 11 6 2 0 0 10 82 9 724 GLASGOW FLYBE LTD CA 20 0 0 85 0 10 5 0 0 12 0 0 0 GLASGOW FLYBE LTD CD 20 0 0 75 10 10 5 0 0 16 0 0 0 MANCHESTER FLYBE LTD CA 21 0 0 81 14 5 0 0 0 7 81 7 21 MANCHESTER FLYBE LTD CD 21 0 0 76 24 0 0 0 0 10 95 5 21 EDINBURGH JET2.COM LTD SA 110 0 0 59 28 9 4 0 0 16 48 29 93 EDINBURGH JET2.COM LTD SD 110 0 0 88 10 0 2 0 0 7 83 11 93 MANCHESTER JET2.COM LTD SA 206 0 0 62 25 7 3 2 0 22 58 27 197 MANCHESTER JET2.COM LTD SD 206 0 0 83 11 4 1 0 0 11 72 18 197 NEWCASTLE JET2.COM LTD SA 69 0 0 86 10 4 0 0 0 5 0 0 0 NEWCASTLE JET2.COM LTD SD 70 0 0 83 6 9 3 0 0 11 0 0 0 BIRMINGHAM MONARCH AIRLINES SA 149 1 1 82 7 5 5 0 0 12 0 0 0 BIRMINGHAM MONARCH AIRLINES SD 151 0 0 75 13 5 5 1 1 20 0 0 0 GATWICK MONARCH AIRLINES SA 175 0 0 57 19 16 6 2 0 23 0 0 0 GATWICK MONARCH AIRLINES SD 175 1 0 84 7 5 3 1 0 12 0 0 0 370 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: V

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

VERONA VILLAFRANCA GATWICK BRITISH AIRWAYS PLC SA 554 1 2 71 13 10 5 1 0 18 73 15 550 GATWICK BRITISH AIRWAYS PLC SD 555 0 1 70 16 10 5 0 0 15 81 12 551 GATWICK EASYJET AIRLINE COMPANY LTD SA 356 0 0 75 15 7 3 1 0 12 80 12 210 GATWICK EASYJET AIRLINE COMPANY LTD SD 355 0 1 85 8 5 2 0 0 8 94 6 210 GATWICK FLYBE LTD CA 15 0 0 80 0 7 13 0 0 19 100 9 1 GATWICK FLYBE LTD CD 14 0 0 64 7 14 14 0 0 25 100 7 2 MANCHESTER FLYBE LTD CA 34 0 0 56 15 12 12 0 6 43 47 21 32 MANCHESTER FLYBE LTD CD 33 0 0 82 6 6 6 0 0 15 65 24 31 GATWICK MERIDIANA AIR SA 67 0 0 82 13 3 1 0 0 7 0 0 0 GATWICK MERIDIANA AIR SD 67 0 0 93 3 1 0 3 0 10 0 0 0 MANCHESTER MONARCH AIRLINES SA 60 0 3 60 17 7 15 2 0 30 0 0 0 MANCHESTER MONARCH AIRLINES SD 60 0 3 58 15 15 10 2 0 27 0 0 0 EDINBURGH RYANAIR SA 57 0 0 67 18 12 4 0 0 13 0 0 0 EDINBURGH RYANAIR SD 570 0962 2000400 0 STANSTED RYANAIR SA 158 0 0 76 13 6 3 3 0 17 70 14 192 STANSTED RYANAIR SD 159 0 0 89 6 3 2 0 0 8 89 5 189 GATWICK SMALL PLANET AIRLINES CA 3 0 0 33 0 33 33 0 0 42 0 0 0 GATWICK SMALL PLANET AIRLINES CD 2 0 0 100 0 0 0 0 0 1 0 0 0 LUTON SMALL PLANET AIRLINES CA 2 0 0 0 50 50 0 0 0 38 0 0 0 BIRMINGHAM THOMSON AIRWAYS LTD CA 42 0 0 93 2 0 2 2 0 10 81 14 42 BIRMINGHAM THOMSON AIRWAYS LTD CD 44 0 0 95 5 0 0 0 0 5 93 5 41 371 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: V

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

VIENNA HEATHROW AUSTRIAN AIRLINES SA 643 0 0 74 16 7 3 0 0 12 81 8 1094 HEATHROW AUSTRIAN AIRLINES SD 642 0 0 72 12 11 4 0 0 13 67 15 1094 HEATHROW AUSTRIAN ARROWS SA 730 0 0 75 15 7 3 0 0 12 0 0 0 HEATHROW AUSTRIAN ARROWS SD 730 0 0 70 17 8 4 0 0 14 0 0 0 HEATHROW BMI BRITISH MIDLAND SA 224 0 0 82 10 5 2 0 0 9 75 10 729 HEATHROW BMI BRITISH MIDLAND SD 224 0 0 89 4 5 2 0 0 7 85 8 730 HEATHROW BRITISH AIRWAYS PLC SA 1572 0 0 79 12 5 3 0 0 11 83 9 1451 HEATHROW BRITISH AIRWAYS PLC SD 1572 0 0 86 7 4 2 0 0 7 87 7 1451 GATWICK EASYJET AIRLINE COMPANY LTD SA 486 0 0 80 11 6 3 0 0 11 73 14 482 GATWICK EASYJET AIRLINE COMPANY LTD SD 486 0 0 85 8 3 3 0 0 9 83 9 482 EDINBURGH NIKI SA 150 07371370017895 28 EDINBURGH NIKI SD 15 0 0 60 20 13 7 0 0 20 89 7 28 GLASGOW NIKI CA 2 0 0 100 0 0 0 0 0 3 100 5 4 GLASGOW NIKI CD 2 0 0 100 0 0 0 0 0 2 100 0 4 TOTAL VIENNA 7350 19 1 79 11 6 3 0 0 11 80 10 10

VIGO HEATHROW VUELING AIRLINES SA 89 0 0 37 42 17 3 1 0 24 38 26 84 HEATHROW VUELING AIRLINES SD 89 0 0 78 12 7 3 0 0 12 62 25 84 TOTAL VIGO 179 0 0 57 27 12 4 1 0 18 50 26 26

372 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: V

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

VITORIA MANCHESTER PRIVILEGE STYLE CD 2 0 0 0 50 50 0 0 0 39 0 0 0 MANCHESTER THOMSON AIRWAYS LTD CD 2 0 0 0 50 50 0 0 0 28 0 0 0 TOTAL VITORIA 14 0 0 14 21 57 7 0 0 35 0 0 0

VOLOS GATWICK MONARCH AIRLINES CA 21 1 0 67 14 14 5 0 0 17 77 15 22 GATWICK MONARCH AIRLINES CD 4 0 0 75 0 25 0 0 0 18 0 0 0 MANCHESTER MONARCH AIRLINES CD 18 0 0 44 33 6 11 6 0 42 0 0 0 GATWICK SMALL PLANET AIRLINES CD 19 0 0 68 16 5 5 0 5 37 0 0 0 TOTAL VOLOS 62 1 0 61 19 10 6 2 2 30 60 30 30

373 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: W

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

WARTON

WASHINGTON (DULLES) HEATHROW BRITISH AIRWAYS PLC SA 1007 0 0 67 18 10 4 1 0 17 76 16 1077 HEATHROW BRITISH AIRWAYS PLC SD 1007 0 0 75 12 7 5 1 0 15 72 13 1080 HEATHROW UNITED AIRLINES SA 1221 0 5 63 14 12 8 1 0 23 79 18 1260 HEATHROW UNITED AIRLINES SD 1221 2 5 75 11 8 5 1 0 15 83 10 1254 MANCHESTER UNITED AIRLINES SA 200 0 2 50 16 21 11 3 1 31 0 0 0 MANCHESTER UNITED AIRLINES SD 200 0 2 73 7 10 9 3 0 23 0 0 0 HEATHROW VIRGIN ATLANTIC AIRWAYS LTD SA 351 0 1 87 8 4 1 0 0 7 86 10 355 HEATHROW VIRGIN ATLANTIC AIRWAYS LTD SD 352 0 1 88 6 3 3 0 0 8 79 10 356 TOTAL WASHINGTON (DULLES) 5560 12 16 72 13 9 6 1 0 17 78 13 13

WATERFORD LUTON AER ARANN SA 273 6 0 82 5 4 7 1 0 16 75 22 209 LUTON AER ARANN SD 273 2 0 73 10 7 8 2 0 23 71 24 207 MANCHESTER AER ARANN SA 230 0 1 83 7 3 6 1 0 13 76 21 206 MANCHESTER AER ARANN SD 229 0 1 86 3 3 7 1 0 13 80 21 205 BIRMINGHAM FLYBE LTD SA 192 0 3 84 4 6 4 2 0 13 0 0 0

374 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: W

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

WESTERLAND (SYLT)

WHITE PLAINS

WICK JOHN O GROATS EDINBURGH LOGANAIR SA 293 0 0 88 4 4 3 1 0 10 89 8 289 EDINBURGH LOGANAIR SD 297 0 0 86 6 2 4 2 0 13 87 10 297 TOTAL WICK JOHN O GROATS 590 0 0 87 5 3 4 1 0 11 88 9 9

WILMINGTON

WINDHOEK (EROS)

WINNIPEG

WROCLAW STANSTED RYANAIR SA 434 0 2 80 13 4 1 1 0 11 88 8 440 STANSTED RYANAIR SD 436 0 1 82 11 6 1 0 0 9 87 6 441 LUTON WIZZ AIR SA 261 0 1 92 5 1 2 0 0 6 90 9 262 LUTON WIZZ AIR SD 262 0 1 69 18 9 3 1 0 16 54 26 262 TOTAL WROCLAW 1393 0 5 81 12 5 2 0 0 10 82 11 11

375 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: Y

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

YEREVAN BIRMINGHAM ARMAVIA AVIACOMPANY LLC SA 6 0 0 67 0 17 17 0 0 43 0 0 0 BIRMINGHAM ARMAVIA AVIACOMPANY LLC SD 6 0 0 50 17 17 17 0 0 40 0 0 0 TOTAL YEREVAN 14 1 1 50 7 14 21 7 0 63 78 12 12

376 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: Z

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

ZAGREB HEATHROW BRITISH AIRWAYS PLC SA 22 0 0 41 23 27 5 5 0 34 0 0 0 HEATHROW BRITISH AIRWAYS PLC SD 22 0 0 73 9 14 5 0 0 15 0 0 0 GATWICK CROATIA AIRLINES SA 166 0 0 75 16 8 1 0 0 11 78 11 178 GATWICK CROATIA AIRLINES SD 166 0 0 75 16 7 1 0 0 11 72 13 177 HEATHROW CROATIA AIRLINES SA 434 0 0 71 17 9 3 0 0 14 70 14 434 HEATHROW CROATIA AIRLINES SD 434 0 1 60 17 14 9 0 0 20 56 21 433 GATWICK EASYJET AIRLINE COMPANY LTD SA 260 0 0 90 5 3 2 0 0 7 87 7 230 GATWICK EASYJET AIRLINE COMPANY LTD SD 260 0 0 91 6 3 0 0 0 5 88 6 230 TOTAL ZAGREB 1767 0 1 74 13 8 4 0 0 13 72 13 13

ZAKINTHOS GATWICK EASYJET AIRLINE COMPANY LTD SA 120 0 0 83 9 2 4 1 2 17 66 20 113 GATWICK EASYJET AIRLINE COMPANY LTD SD 120 0 0 84 10 3 1 2 0 10 68 17 113 GATWICK LIVINGSTON COMPAGNIA AEREA CA 2 0 0 100 0 0 0 0 0 0 0 0 0 BIRMINGHAM MONARCH AIRLINES CA 10 0 0 90 0 10 0 0 0 5 90 22 21 BIRMINGHAM MONARCH AIRLINES CD 10 0 0 50 20 20 10 0 0 23 76 10 21 GATWICK MONARCH AIRLINES CA 35 0 0 74 11 6 9 0 0 15 59 25 32 GATWICK MONARCH AIRLINES CD 35 0 0 77 14 0 9 0 0 14 50 31 34 LUTON MONARCH AIRLINES CA 17 0 0 47 24 18 6 6 0 33 53 35 17 LUTON MONARCH AIRLINES CD 16 0 0 38 19 38 6 0 0 25 33 42 18 MANCHESTER MONARCH AIRLINES CA 18 1 0 67 17 6 11 0 0 16 89 12 19 MANCHESTER MONARCH AIRLINES CD 19 0 0 53 11 16 11 5 5 77 70 61 20 BIRMINGHAM STRATEGIC AIRLINES C1300628031004100A 0 (LUXEMBOURG) BIRMINGHAM STRATEGIC AIRLINES C1300628823003500D 0 (LUXEMBOURG)

377 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: Z

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED Early 16 to 31 to 1h 1m 3h 1m More Average % Average No REPORTING CHARTER/ ARR/ to 15 30 60 mins to 3 to 6 than 6 delay Early Delay matched Actual Plan (8) mins ORIGIN / DESTINATION AIRPORT AIRLINE SCHED DEP (7) mins hours hours hours (mins) to 15 (mins) records ZAKINTHOS GATWICK STRATEGIC AIRLINES C4000731055802700A 0 (LUXEMBOURG) GATWICK STRATEGIC AIRLINES C4000651583834200D 0 (LUXEMBOURG) MANCHESTER STRATEGIC AIRLINES C252040201624003500A 0 (LUXEMBOURG) MANCHESTER STRATEGIC AIRLINES CD 28 0 0 54 21 0 21 0 4 61 0 0 0 (LUXEMBOURG) BIRMINGHAM THOMAS COOK AIRLINES LTD CA 78 1 0 82 9 4 4 1 0 11 86 16 73 BIRMINGHAM THOMAS COOK AIRLINES LTD CD 77 1 0 75 16 4 5 0 0 12 72 14 71 GATWICK THOMAS COOK AIRLINES LTD CA 71 0 0 65 6 15 13 1 0 23 80 11 86 GATWICK THOMAS COOK AIRLINES LTD CD 70 0 0 54 16 13 17 0 0 27 68 16 84 GLASGOW THOMAS COOK AIRLINES LTD CA 46 0 0 54 13 20 13 0 0 23 66 24 47 GLASGOW THOMAS COOK AIRLINES LTD CD 44 0 0 43 25 23 9 0 0 27 54 32 48 MANCHESTER THOMAS COOK AIRLINES LTD CA 83 1 0 70 7 7 10 6 0 31 62 24 106 MANCHESTER THOMAS COOK AIRLINES LTD CD 85 1 0 53 22 12 8 2 2 35 44 31 103 NEWCASTLE THOMAS COOK AIRLINES LTD CA 42 0 0 83 5 5 7 0 0 9 80 12 44 NEWCASTLE THOMAS COOK AIRLINES LTD CD 40 0 0 80 10 3 8 0 0 14 64 19 44 STANSTED THOMAS COOK AIRLINES LTD CA 16 0 0 94 0 0 6 0 0 11 72 18 18 STANSTED THOMAS COOK AIRLINES LTD CD 16 0 0 75 6 6 13 0 0 22 71 19 17 BIRMINGHAM THOMSON AIRWAYS LTD CA 42 0 0 86 7 2 5 0 0 8 76 20 45 BIRMINGHAM THOMSON AIRWAYS LTD CD 42 0 0 57 19 21 2 0 0 17 60 28 45 GATWICK THOMSON AIRWAYS LTD CA 122 0 0 81 13 4 2 0 0 8 79 12 126 GATWICK THOMSON AIRWAYS LTD CD 119 0 0 75 12 13 1 0 0 11 73 15 126 GLASGOW THOMSON AIRWAYS LTD CA 15 0 0 73 7 13 7 0 0 15 23 40 26 GLASGOW THOMSON AIRWAYS LTD CD 15 0 0 80 0 13 7 0 0 13 68 21 25 LUTON THOMSON AIRWAYS LTD CA 26 0 0 85 8 8 0 0 0 7 77 21 26 LUTON THOMSON AIRWAYS LTD CD 26 0 0 88 12 0 0 0 0 3 73 21 26 MANCHESTER THOMSON AIRWAYS LTD CA 101 0 0 80 10 9 1 0 0 9 60 15 88 MANCHESTER THOMSON AIRWAYS LTD CD 100 0 0 74 13 10 3 0 0 13 62 19 89 NEWCASTLE THOMSON AIRWAYS LTD CA 21 0 0 71 14 14 0 0 0 10 78 9 23

378 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: Z

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

ZARAGOZA STANSTED RYANAIR SA 237 0 1 69 19 7 5 0 0 15 63 14 206 STANSTED RYANAIR SD 240 0 0 86 7 3 4 0 0 10 88 6 207 STANSTED STAR1 AIRLINES CA 4 1 0 75 25 0 0 0 0 5 0 0 0 STANSTED STAR1 AIRLINES CD 4 0 0 100 0 0 0 0 0 0 0 0 0 MANCHESTER THOMAS COOK BELGIUM CA 3 0 0 100 0 0 0 0 0 0 0 0 0 MANCHESTER THOMAS COOK BELGIUM CD 3 0 0 67 0 33 0 0 0 20 0 0 0 TOTAL ZARAGOZA 497 5 1 77 13 5 4 0 0 12 75 10 10

ZILINA

ZURICH LONDON CITY BA CITYFLYER LTD SA 1041 2 0 90 5 3 2 0 0 6 91 6 1053 LONDON CITY BA CITYFLYER LTD SD 1055 1 0 88 5 4 3 0 0 6 85 8 1048 EDINBURGH BMI REGIONAL SA 252 0 0 83 9 4 4 1 0 12 71 12 293 EDINBURGH BMI REGIONAL SD 252 0 0 93 1 1 4 1 0 9 92 5 298 HEATHROW BRITISH AIRWAYS PLC SA 2091 0 0 71 15 10 4 0 0 15 81 10 1966 HEATHROW BRITISH AIRWAYS PLC SD 2091 0 0 82 10 6 2 0 0 9 84 8 1969 GATWICK EASYJET AIRLINE COMPANY LTD SA 644 0 1 73 13 10 4 0 0 13 70 14 617 GATWICK EASYJET AIRLINE COMPANY LTD SD 644 0 1 77 13 7 3 0 0 10 80 10 617 LUTON EASYJET AIRLINE COMPANY LTD SA 355 1 0 85 9 3 3 0 0 9 78 10 389 LUTON EASYJET AIRLINE COMPANY LTD SD 355 0 0 83 10 5 3 0 0 10 83 9 389 MANCHESTER EASYJET AIRLINE COMPANY LTD SA 56 0 0 80 11 5 4 0 0 10 67 17 284 MANCHESTER EASYJET AIRLINE COMPANY LTD SD 56 0 0 86 5 7 2 0 0 8 82 10 284 BIRMINGHAM HELVETIC AIRWAYS SA 705 0 0 88 8 3 1 0 0 6 91 5 1025 BIRMINGHAM HELVETIC AIRWAYS SD 704 0 0 76 18 4 2 0 0 12 80 9 1021

379 CAA AIRLINE / AIRPORT STATISTICS SYSTEM TABLE 90

ROUTE / AIRLINE ANALYSIS - FULL WITH ARRIVAL / DEPARTURE SPLIT FOR 2012 Origin / Destinations: Z

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

380 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - BY AIRPORT FOR 2012

Reporting Airport: BIRMINGHAM (By Airport)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

MATCHED UNMATCHED 1h 1m 3h 1m More Average % Early Average Number Early 16 to 31 to to 3 to 6 than 6 delay to 15 Delay of ORIGIN / DESTINATION Actual (7) Plan (8) to 15 30 mins 60 hours hours hours (mins) mins (mins) Flights

Charter Flights (All Routes) 8506 31 0 83 8 5 4 1 0 12 79 19 9113

Scheduled Flights (All Routes) 74673 208 473 84 8 5 3 0 0 10 85 9 73576

Airport Total (All Routes) 83179 239 473 84 8 5 3 0 0 10 84 10 82689

381 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - BY AIRPORT FOR 2012

Reporting Airport: EDINBURGH (By Airport)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

Charter Flights (All Routes) 1539 99 0 71 12 9 6 1 1 22 63 29 1582

Scheduled Flights (All Routes) 96106 89 312 84 8 5 3 0 0 9 83 10 98241

Airport Total (All Routes) 97645 188 312 84 8 5 3 0 0 9 83 10 99823

382 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - BY AIRPORT FOR 2012

Reporting Airport: GATWICK (By Airport)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

Charter Flights (All Routes) 22848 79 0 74 11 7 6 2 0 20 74 20 25449

Scheduled Flights (All Routes) 217002 236 657 78 11 7 4 1 0 13 80 12 217885

Airport Total (All Routes) 239850 315 657 78 11 7 4 1 0 13 79 13 243334

383 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - BY AIRPORT FOR 2012

Reporting Airport: GLASGOW (By Airport)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

Charter Flights (All Routes) 6656 61 0 75 10 8 6 1 0 20 70 24 7059

Scheduled Flights (All Routes) 64980 99 297 84 7 5 3 0 0 10 84 10 62448

Airport Total (All Routes) 71636 160 297 83 8 5 4 1 0 11 83 11 69507

384 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - BY AIRPORT FOR 2012

Reporting Airport: HEATHROW (By Airport)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

Charter Flights (All Routes) 427 79 0 79 10 6 5 0 0 12 67 19 704

Scheduled Flights (All Routes) 468277 207 746 76 11 8 4 0 0 13 78 12 472880

Airport Total (All Routes) 468704 286 746 76 11 8 4 0 0 13 78 12 473584

385 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - BY AIRPORT FOR 2012

Reporting Airport: LONDON CITY (By Airport)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

Charter Flights (All Routes) 2 0 0 100 0 0 0 0 0 11 100 3 4

Scheduled Flights (All Routes) 64256 52 83 88 6 4 2 0 0 7 87 8 60970

Airport Total (All Routes) 64258 52 83 88 6 4 2 0 0 7 87 8 60974

386 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - BY AIRPORT FOR 2012

Reporting Airport: LUTON (By Airport)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

Charter Flights (All Routes) 2503 1470 0 81 9 6 4 0 0 11 71 21 2524

Scheduled Flights (All Routes) 65271 69 155 81 10 6 3 1 0 12 78 12 65733

Airport Total (All Routes) 67774 1539 155 81 10 6 3 1 0 12 78 13 68257

387 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - BY AIRPORT FOR 2012

Reporting Airport: MANCHESTER (By Airport)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

Charter Flights (All Routes) 21111 245 0 71 12 7 7 2 1 24 71 22 23306

Scheduled Flights (All Routes) 137545 217 553 78 11 6 4 1 0 13 78 13 131796

Airport Total (All Routes) 158656 462 553 77 11 7 4 1 0 14 77 14 155102

388 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - BY AIRPORT FOR 2012

Reporting Airport: NEWCASTLE (By Airport)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

Charter Flights (All Routes) 5710 81 0 82 8 5 4 1 1 15 79 17 6052

Scheduled Flights (All Routes) 36290 157 347 84 8 4 3 0 0 10 84 9 37111

Airport Total (All Routes) 42000 238 347 84 8 5 3 0 0 11 83 10 43163

389 CAA AIRLINE / AIRPORT REPORTING SYSTEM

ROUTE / AIRLINE ANALYSIS - BY AIRPORT FOR 2012

Reporting Airport: STANSTED (By Airport)

NUMBER OF FLIGHTS PERCENTAGE OF FLIGHTS LATE 2011

Charter Flights (All Routes) 3858 261 0 82 8 5 4 1 0 12 79 15 3519

Scheduled Flights (All Routes) 116809 334 348 83 10 5 2 0 0 9 85 8 122913

Airport Total (All Routes) 120667 595 348 83 10 5 2 0 0 9 85 9 126432

390