www.spotsndots.com PDF/TXT newsletter Subscription: $325 per year Call toll free: 888-884-2630 This publication cannot be distributed beyond the office of its named subscriber. The Daily News of TV Sales Tuesday, October 11, 2016 Send sales-related job listing to: [email protected] Copyright 2016. GROWTH AREA: AUTO MAINTENANCE & REPAIRS STUDY FINDS FEWER DO-IT-YOURSELFERS ADVERTISER NEWS We’ve reported before that vehicle service is an We’ve seen some slowing trends in the furniture increasingly important business for new car dealers—and business recently, but Havertys, with 122 stores in the one that’s seldom advertised. New research from The South and Midwest, was able to stay on the plus side NPD Group verifies that Americans have shifted more of with a 1.2% same-store sales increase for Q3 and a 3.0% their vehicle maintenance and repairs to a professional. increase in comp stores’ sales written. The company reports Convenience is the leading reason for the transition, strong business around major holidays pulled down by followed by having the right tools for the job. “ebbing during the remaining periods.” Year-to-date comps Consumer preference is highest for car dealerships are now up 1.9%...... Automotive News notes that Jeep’s when it comes to simple jobs such as changing oil, fluids, or year-to-year decline in September was the first minus wiper blades, and advanced jobs such for that brand since September 2013. as replacing starters, brake pads, or And the drop came despite aggressive spark plugs; but consideration steadily incentives, going as high as $7,000 on declines as the vehicle ages. NPD some Cherokee models……A study found that quick lubes have the highest done by BestBlackFriday.com finds consideration for simple jobs during 40% of people are most interested the post-warranty period beginning in seeing deals for tech products this after three years, while independent/ holiday season, followed by clothing/ local repair shops lead for advanced apparel (23%), toys/video games maintenance among vehicles eight (12%), appliances (4%) and jewelry years and older. For complex jobs (3%). 54% of respondents said if given such as full engine, transmission, or driveshaft repairs, only a single option, they’d prefer to shop online over going dealerships maintain the highest consideration until the to physical stores……Which quick-serve restaurant does vehicle is 16 years and older. best in the late night (10PM-4AM) daypart? Analysis from So the challenge for dealerships is to keep customers Foursquare finds thatWhite Castle is most reliant on that coming back for service even after the vehicle is out of daypart, with 21.5% of the full day’s business done in those warranty. “Achieving customer loyalty takes effort in this six hours. Jack in the Box was second with 17%, followed competitive service environment, but it all boils down to a by McDonald’s (11.1%), Wendy’s (10.5%), Burger matter of trust. Trust is critical, as it is the most important King (7.7%), KFC (6.5%), Arby’s (5.1%) and Qdoba factor for consumers when determining where to take their (3.5%)……A Wall Street analyst projects we’ll be well into vehicle for service,” said NPD analyst Nathan Shipley. 2018 before Chipotle average unit volumes return to the Many consumers trade between these different service levels that had been attained before its food safety scare outlets—whether it is a dealership, quick lube, or repair last year. The analysis found that while the number of shop—during the life of their vehicle. For example, among people who say they’re concerned about the safety of the consumers whose vehicle is still under warranty, 16% will food has diminished, the number of respondents who say consider transitioning to a new outlet in the near future, they eat there less frequently has stayed at about 45% for while more than one-quarter are unsure about how they several months…… is the latest chain to will handle their future service needs. Dealerships start out Ruby Tuesday report quarterly negatives: same-store sales for the quarter with an advantage because the consumer has to come back for any warranty service, but it appears to us that that ended on 8/30 were down 2.7%. As we reported, the many aren’t building strong relationships and aren’t using roster was cut by 95 locations during the summer, but there advertising to convince the public that they want to have are still 615 locations in operation……Amazon is cutting the them as service customers—that it’s not just a sideline. price of its AmazonFresh online grocery delivery service “Service providers should focus on inspiring trust and from $299 annually to $14.99 monthly. Currently available communicating their knowledgeable staff, fair pricing, in a handful of major markets, orders placed before promotions, and availability of services to build a returning 10AM will be delivered before 6PM the same day……We customer base,” said Shipley. That advice applies to quick reported last week about Hy-Vee supers installing clothing lubes and independent repair shops as well, since they are boutiques; now Safeway is teaming with Lindora Clinic out to compete with the dealerships. “Encouraging satisfied to open weight-loss clinics in some stores. The clinics are customers to review their service experience online is also said to be the first inside supermarkets in California…… important, seeing as many consumers conduct research via Southeastern Grocers is introducing its first private-label search engine reviews and consumer feedback websites line of pet products (Whiskers & Tails) throughout its three prior to selecting a service provider,” the analyst noted. banners, Bi-Lo, Harveys and Winn-Dixie. PAGE 1 www.SpotsnDots.com NETWORK NEWS AVAILS Carson Daly will be hosting the 9 AM (ET) hour of The KHON2, the FOX & CW affiliate inHonolulu, is seeking Today Show for the immediate future as NBCUniversal a talented, dynamic, driven leader to inspire and coach a top continues to ponder the future of personality Billy Bush. performing sales team. The Local Sales Manager must be Bush is under indefinite suspension for his role in the recently on the streets with AEs and participate in the development surfaced videotape of Donald Trump’s crude conversation of non-traditional revenue and digital revenue opportunities. about women. NBC in a statement said Bush will remain 2+ years of successful sales management experience, a suspended “pending further review of the matter”…… positive attitude, admirable work ethic and a proven ability to Hispanic broadcaster Univision will present a new series work in a fast paced environment required. CLICK HERE to from the musical group, Boyce Avenue. The program apply, requisition # 16-01213. No phone calls please. EOE. will be called Stereotype, and will tackle typical Latino ABC7 is seeking an Account Executive to represent culture stereotypes though a comedic all of its broadcast, digital and social lens. Boyce Avenue is made up of three properties to the Los Angeles brothers, Alejandro, Fabian and Daniel advertising community. The AE will Manzano, whose YouTube channel Shortest answer of the grow an established account list and now has over 8.5 million subscribers. night: ‘What do you like develop new business across all ABC Stereotype will air on Univision Trends, sales platforms. The ideal candidate to a channel that focuses on culture, about each other?’.... join our team of relentless, passionate fashion and food……Producers of the people should have 3-5 years local new FOX drama, 24: Legacy have and/or multiple-market television sales revealed that Carlos Bernard will revive Bobby Bones experience. Knowledge of Wide Orbit his 24 character, Tony Almeida. Fans of traffic system is a plus. If you are the franchise will remember that Almeida focused on success during this time of was a turncoat CTU agent in the 2009 season. 24: Legacy an ever-changing media landscape, please apply online at will premiere after the Super Bowl on February 5th…… www.ABC7jobs.com. EOE/M/F/D/V NBC’s Saturday Night Live continues to ride the wave Multi-Platform AE: 6abc, the Disney owned market of the election to bigger ratings. This past Saturday’s HH leader in Philadelphia has an ratings from metered markets showed a 5.2 Live +SD outstanding opportunity for an rating, down slightly from the previous week’s season ambitious multi-platform seller to premiere that delivered a 5.8 HH rating. SNL’s second week join our local team. Candidates must scored in A18-49 as well. Nielsen’s LPM markets show have a proven track record as a the program posted a 2.4 rating in the demo. The averages developmental seller with success in exclude markets airing storm coverage……NBC has a generating new revenue for broadcast put pilot commitment for a new legal procedural drama and digital platforms. Candidate called Infamous. The project is from the same team that should have 5 years of media sales produces the break out hit This is Us for the network. The experience. If you have a track record drama revolves around an attorney jailed for a murder he of meeting and exceeding aggressive revenue goals apply does not remember committing. Then, six years later he’s on-line at www.disneycareers.com, look for job 400364BR. released on a technicality and takes up the investigation to EEO/F/M/V/D/SO/GI find out what really happened……Criminal Minds writers/ Here is an opportunity to work with the number one producers, Dan Dworkin and Jay Beattie have teamed television station in Eastern Iowa! KCRG TV seeks an with Chris Brancato to produce a new U.S. Marshall’s account executive to work drama for CBS called Still At Large. In addition to that, the with local businesses to create trio has a new sci-fi drama in the works forABC called The dynamic and results driven Crossing, about of group of refugees from a war 500 years marketing and advertising in the future. campaigns. Our goal is to become an extension of our SUNDAY RATINGS clients’ staff and to help them Even with the airing of a much anticipated presidential grow their business. At KCRG debate, NBC and Sunday Night Football was the winner in TV we work hard, we take the Nielsen ratings race. Two very popular teams slugged it pride in winning, we celebrate out on SNF with the Green Bay Packers beating the New success and we have fun! If this sounds like a career that you York Giants 23-16, in a game that delivered a 5.2 A18- could commit to please send resume and salary requirements 49 rating. Debate coverage on CBS posted a 3.8 rating for to [email protected]. EOE second place while Football Night in America on NBC and 60 Minutes on CBS both delivered a 3.1 demo rating. MORE AVAILS ONLINE @ SPOTSNDOTS.COM ABC’s debate coverage had a 2.8 rating and FOX pulled 2.0. This debate did not draw as many viewers as the first DONE DEAL one with much of the drop off due to NBC’s airing the NFL Kevin Stuart, who since 2012 has served as Hearst Game. The Simpson’s season premiere on FOX took a 1.5 Television’s Corporate Research Director, has been at 8 PM (ET). ABC’s America’s Funniest Home Videos promoted, effective immediately, to the new position of Vice did a 1.2 rating, while Once Upon a Time managed a 1.3. President, Research. 10/11/2016

The Daily News of TV Sales @ www.spotsndots.com PAGE 2 IMPORTS SURGE AHEAD OF HOLIDAYS TRUMP SPOT COUNT NEARLY DOUBLES October is expected to be the second-busiest month For the most recent 10-day period tracked by Media of the year for the nation’s major retail container ports as Monitors in 61 top DMAs, the Donald Trump campaign merchants stock up for the holiday shopping season. That nearly doubled the number of TV spots it ran to 8,973. bullish report for holiday retail sales comes from the monthly The Hillary Clinton campaign still ran more, 12,741, from Global Port Tracker report released by the National Retail September 30 through October 9. Super PACs supporting Federation (NRF) and Hackett Associates. Trump ran 2,393, while a pro-Clinton PAC ran 905. “November and December are the busiest time for On the negative ad side, the balance was definitely to holiday shopping, but this is the month for the behind-the- the anti-Trump side, with five groups running a total of 7,333 scenes supply chain work that ensures shoppers will find spots attacking the GOP candidate. Five other groups what they want, where they want it, when they want it,” said ran a total of 2,002 television spots attacking Clinton, the NRF VP for Supply Chain and Customs Democratic nominee. Policy Jonathan Gold. Archaeologists in Egypt Ports covered by Global Port have discovered a pair of PAY-TV PENETRATION FALLING Tracker handled 1.71 million Twenty- socks meant to be worn New consumer research from Foot Equivalent Units (TEU) in August, with sandals from 2,000 Leichtman Research Group (LRG) the latest month for which after-the-fact years ago. Scholars say it’s finds that about 82% of TV households numbers are available. That was up nationwide subscribe to some form of evidence of the first 5% from July and up 1.7% from August pay-TV service. The percentage of TV 2015, and has been the busiest month of German tourist. households that subscribe to a pay-TV the year so far. One TEU is one 20-foot- Conan O’Brien service is down from 87% in 2011, and long cargo container or its equivalent. similar to the level of 11 years ago—82% Volume dipped in September to an in 2005. estimated 1.64 million TEU, but was still up 0.9% from last Among TV households that do not currently subscribe to year. October is forecast at 1.65 million TEU, up 6% from a pay-TV service, 14% paid for a service in the past year. last year; November at 1.54 million TEU, up 3.9%, and Overall, about 2.6% of TV households paid to subscribe to a December at 1.48 million TEU, up 3.4%. traditional pay-TV service in the past year, but currently do The strong import numbers support NRF’s recent not—compared to 2.5% in 2015, 3% in 2014, 1.5% in 2011, forecast that 2016 holiday sales will total $655.8 billion. and 2% in 2006. That would be a 3.6% increase over last year. While those who stopped subscribing to a service in the past year is similar to last year and to a decade ago, LAST TWITTER BIDDER SAID TO EXIT the study found that about 1% of pay-TV subscribers were Who could have imagined a couple of years ago that new to the category in the past year—compared to 1% in Twitter would be put up for sale—and not find a buyer? 2015, 1% in 2011, and about 3.5% in 2006. These findings Bloomberg reports that Salesforce.com has decided not to are based on a telephone survey of 1,206 households bid for the social media company, which has been suffering from throughout the U.S, and are part of a new LRG slowing user growth and, importantly, slowing growth in ad study, Cable, DBS & Telcos: Competing for Customers sales. With Salesforce joining Google and Disney on the 2016. This is LRG’s 14th annual study on this topic. sidelines, no serious bidders appear to remain. Twitter is The survey found that, overall, about 3% of TV now expected to focus on growing its live video business households last subscribed to a pay-TV service 1-3 years and may try to sell some non-core assets. ago, about 6% subscribed over 3 years ago, and about 6% never subscribed to a pay-TV service. 7% of current pay-TV THIS AND THAT subscribers did not subscribe to a TV service for more than Despite rumors of resistance, nearly all of Cadillac’s a month at some time over the past two years. And more 925 U.S. dealerships signed up for its Project Pinnacle subs are being lost as they move to a new address—25% of incentive program, according to Automotive News. Dan those who moved in the past year do not currently subscribe Creed, Cadillac’s sales VP, said dealers representing 98.7% to a pay-TV service—a higher level than in previous years. of the brand’s retail volume enrolled by the September 30 What about people changing service providers or deadline. The program, which changes the way dealers actually cutting the cord? LRG found that 12% of pay-TV are paid for achieving sales targets and establishes tiers of subscribers are likely to switch from their provider in the performance requirements, begins January 1. Brian Maas, next six months—similar to 11% in 2015, and 12% in 2014. president of the California New Car Dealers Association, 6% of pay-TV subscribers say they are likely to disconnect told Automotive News that dealers he spoke with about from their provider and not subscribe to any TV service in Project Pinnacle felt like they had to sign up to avoid putting the next six months—similar to 7% in 2015, and 7% in 2014. their businesses at a huge disadvantage……Samsung has temporarily halted production of the replacement phones COMPETITIVE INFO for its recalled Galaxy Note 7 smartphones. Samsung CBS Radio has sold $1.46 billion of debt in connection said it was “temporarily adjusting” the production schedule with its planned spin-off from CBS Corporation as a to deal with unspecified “quality and safety measures.” separate publicly traded company. The $1.06 billion term Problems have arisen with some of the supposedly safe loan and $400 million note offering are expected to close replacements, raising questions about whether the original next Monday, October 17. The date of the separation of problem was correctly diagnosed. CBS Radio has not yet been set. 10/11/2016

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