MT2
Date not set
Report Created On: Jun 15, 2020
Page 1 5 21 85 Goal Strategy Tactic
Overall Summary
% Status Pending 50.59 On Track 17.65 Upcoming 1.18 Status 35% Discontinued 1.18 Progress Completed 29.41 0 100
Report Legend No Update Overdue # Priority
Page 2 Goal 1 Progress 34%
Improve Customer Service through Convenient Access % # Status Pending 50.0 9 Owner: Mandy Carrico On Track 16.67 3 Upcoming 5.56 1 Discontinued 5.56 1 Strategy: 3 Tactic: 18 Completed 22.22 4
Update provided by Mandy Carrico on Jan 27, 2020 14:57:09
• Loosened access restrictions to PC cards. • Instituted unlimited PC time renewals. • Created visitor library card.
Strategy 1.1 Progress 75%
Assess and implement library policies and procedures through action oriented, measurable initiatives to % # ensure the support of customer convenience and access. On Track 33.33 2 Upcoming 16.67 1 Discontinued 16.67 1 Owner: Mandy Carrico Completed 33.33 2
Tactic: 6
Tactic 1.1.1 Update provided by Amy Herring on May 12, 2020 20:23:12
Ongoing - Mar 30, 2020 Completed Progress 100% Active on-line April 2020
• Implement on-line library card renewal. (FY 19/20)
Owner: Mandy Carrico
Tactic 1.1.2 Update provided by Amy Herring on May 12, 2020 20:23:56
Ongoing - Jun 30, 2022 Completed Progress 100% Library Card renewals are now available online April 2020
• Explore library card policies and incorporate changes to achieve convenience while abiding by City guidelines.
Owner: Mandy Carrico
Page 3 Tactic 1.1.3 Update provided by Amy Herring on May 12, 2020 20:39:18
Jul 01, 2019 - Jun 30, 2022 Discontinued Status updated to "Discontinued"
Evaluate auto renewal implications to decide on implementation. (FY 19/20)
This was studied with the Fine Free research, the Library Board and Senior Management were able to obtain Fine Free status and is no longer being considered.
Owner: Mandy Carrico
Tactic 1.1.4 Update provided by Amy Herring on May 12, 2020 20:30:56
Ongoing - Jun 30, 2022 On Track Progress 100% Status updated to "On Track"
Complete a financial analysis of reducing or eliminating fines. (FY 19/20)
Owner: Beckie Gallivan Butler
Tactic 1.1.5 Update provided by Amy Herring on May 12, 2020 20:35:47
May 12, 2020 - Jun 05, 2022 On Track Progress 75% Changes in checklist result in an update in status and/or progress
Implement a new solution for tutoring at Mustang Library.
Owner: Mandy Carrico
Tactic 1.1.6 Update provided by Amy Herring on May 12, 2020 20:40:18
Jul 01, 2020 - Jun 30, 2022 Upcoming Progress 0% Status updated to "On Track"
Assess the effectiveness of the Most Wanted collection to determine and implement an effective way to serve customers.
Owner: Beckie Gallivan Butler
Strategy 1.2 Progress 29%
Focus on innovative library programming by challenging Adult and Youth staff to take risks in program % # implementation with a focus on measuring program success. Status Pending 71.43 5 Completed 28.57 2
Owner: Melissa Orr
Tactic: 7
Tactic 1.2.1
Jul 01, 2019 - Jun 30, 2022 Status Pending Progress 71%
Reimagine and rebrand the loft space at Civic Center Library
Owner: Melissa Orr
Page 4 Tactic 1.2.2
Ongoing - Jun 30, 2022 Status Pending Progress 70%
Redefine adult programming strategy to meet the relevant and critical needs of the aging population.
Owner: Melissa Orr
Tactic 1.2.3
Ongoing - Jun 30, 2022 Status Pending Progress 70%
Increase opportunities for youth to attend popular/successful programming.
Owner: Melissa Orr
Tactic 1.2.4
Ongoing - Jun 30, 2022 Status Pending Progress 0%
Support current ESL classes with other programs of interest to the students.
Owner: Melissa Orr
Tactic 1.2.5
Jul 01, 2019 - Jun 30, 2021 Status Pending Progress 0%
Expand teen programming through implementing the grant funded Maker Space.
Owner: Melissa Orr
Tactic 1.2.6 Update provided by Amy Herring on May 13, 2020 16:52:31
Jul 01, 2019 - Jun 30, 2022 Completed Progress 100% Changes in checklist result in an update in status and/or progress
Create system-wide programming to support the new Scottsdale Heritage Connection space and historical collection.
Owner: Melissa Orr
Tactic 1.2.7 Update provided by Amy Herring on Jun 11, 2020 21:24:42
Jul 01, 2020 - Jun 30, 2022 Completed Progress 100% Changes in checklist result in an update in status and/or progress
• Develop and implement criteria for evaluating and discontinuing less effective programming.
Owner: Melissa Orr
Page 5 Strategy 1.3 Progress 0%
Utilize current and emerging technology to ensure library relevancy and to exceed community % # expectations. Status Pending 80.0 4 On Track 20.0 1
Owner: Mandy Carrico
Tactic: 5
Tactic 1.3.1 Update provided by Amy Herring on Feb 18, 2020 17:19:28
Ongoing - Jun 30, 2022 On Track Progress 0% Mandy has met with IT to come up with a data base solution
Civic Center will Beta test the product • Develop a database to track, report and analyze customer comment cards. (FY 19/20)
Owner: Kira Peters
Tactic 1.3.2
Ongoing - Jun 30, 2022 Status Pending Progress 0%
Explore customer friendly, at branch site, technology for paying fines/fees.
Owner: Kira Peters
Tactic 1.3.3
Ongoing - Jun 30, 2022 Status Pending Progress 0%
• Maintain understanding of community needs through a bi-annual public survey starting in FY 20/21.
Owner: Kira Peters
Tactic 1.3.4
Ongoing - Jun 30, 2022 Status Pending Progress 0%
Improve Wi-Fi services system wide.
Owner: Kira Peters
Page 6 Tactic 1.3.5
Ongoing - Ongoing Status Pending
• Incorporate mobile ILS (Integrated Library System) technology to better serve library customers both in branches and out in the community.
Owner: Kira Peters
Goal 2 Progress 17%
Empower and Develop Staff % # Status Pending 63.16 12 Owner: Melissa Orr On Track 26.32 5 Completed 10.53 2
Strategy: 5 Tactic: 19
Strategy 2.1 Progress 33%
Implement and evaluate annual All Staff Training Day % # On Track 100.0 2 Owner: Melissa Orr
Tactic: 2
Tactic 2.1.1 Update provided by Amy Herring on May 13, 2020 17:19:00
Jul 01, 2019 - Jun 30, 2022 On Track Progress 33% Changes in checklist result in an update in status and/or progress
Coordinate content and logistics of the All Staff Training Day in October.
Owner: Melissa Orr
Tactic 2.1.2 Update provided by Amy Herring on Jun 11, 2020 21:28:31 Changes in checklist result in an update in status and/or progress Ongoing - Jan 13, 2020 On Track Progress 33%
Evaluate effectiveness of the training by doing a pre and post day survey.
Owner: Melissa Orr
Strategy 2.2 Progress 12%
Improve internal staff communication. % # Status Pending 40.0 2 Owner: Kira Peters On Track 60.0 3
Tactic: 5
Page 7 Tactic 2.2.1
Ongoing - Jun 30, 2022 Status Pending Progress 0%
Disseminate consistent monthly communication to provide current event and information updates to all library staff.
Owner: Kira Peters
Tactic 2.2.2 Update provided by Megan Lynn on Feb 11, 2020 20:23:37 test Ongoing - Mar 31, 2020 On Track Progress 50%
• Host two All Staff Meetings annually to review system wide initiatives and introduce/welcome new team members. (FY 19/20)
Owner: Kira Peters
Tactic 2.2.3 Update provided by Amy Herring on Feb 18, 2020 17:20:08
Ongoing - Jun 30, 2022 On Track Progress 0% Held 2019 Employee Awards
• Direct leadership to be intentional with staff recognition through established library recognition programs, as a key element in their work performance. (FY 19/20)
Owner: Kira Peters
Tactic 2.2.4 Update provided by Amy Herring on May 07, 2020 16:35:45
Ongoing - Jun 30, 2022 On Track Progress 10% KIra has had office hours at each branch in Q3 and Q4 2020
Implement quarterly opportunities for interested library staff to meet with Library Director for informal conversations about general library topics. (FY 19/20)
Owner: Kira Peters
Tactic 2.2.5
Ongoing - Ongoing Status Pending
Develop guiding principles for library system. (FY 19/20)
Owner: Kira Peters
Strategy 2.3 Progress 0%
Develop a mentorship/succession plan program. % # Status Pending 100.0 3 Owner: Melissa Orr
Tactic: 3
Page 8 Tactic 2.3.1
Ongoing - Jun 30, 2022 Status Pending Progress 0%
• Assess data from Human Resources on why library employees leave the library.
Owner: Kira Peters
Tactic 2.3.2
Ongoing - Jun 30, 2022 Status Pending Progress 60%
• Assign a staff team to develop a mentorship program.
Owner: Melissa Orr
Tactic 2.3.3
Ongoing - Jun 30, 2022 Status Pending Progress 0%
Assign a staff team to develop a succession plan.
Owner: Melissa Orr
Strategy 2.4 Progress 50%
Develop effective processes to combat issues arising from consistent turnover of part time staff. % # Status Pending 50.0 2 Owner: Melissa Orr Completed 50.0 2
Tactic: 4
Tactic 2.4.1 Update provided by Amy Herring on Jun 11, 2020 21:37:49
Ongoing - Jun 30, 2022 Completed Progress 100% Changes in checklist result in an update in status and/or progress
Implement new employee training process for staff. (FY 19/20)
Owner: Melissa Orr
Tactic 2.4.2 Update provided by Amy Herring on Jun 11, 2020 21:39:36
Ongoing - Jun 30, 2022 Completed Progress 100% Changes in checklist result in an update in status and/or progress
• Implement first phase of core competency training for public serving staff. (FY 19/20)
Owner: Melissa Orr
Page 9 Tactic 2.4.3
Ongoing - Jun 30, 2022 Status Pending Progress 0%
• Develop detailed training modules to streamline/simplify training new staff.
Owner: Melissa Orr
Tactic 2.4.4
Ongoing - Jun 30, 2022 Status Pending Progress 0%
Streamline hiring process to expedite on-boarding of new staff.
Owner: Melissa Orr
Strategy 2.5 Progress 0%
Encourage and support national and regional conference attendance to increase knowledge and best % # practices in library services. Status Pending 100.0 5
Owner: Melissa Orr
Tactic: 5
Tactic 2.5.1
Ongoing - Ongoing Status Pending
• Review prominent conference opportunities annually with Management Team members to then communicate with library staff.
Owner: Melissa Orr
Tactic 2.5.2
Ongoing - Jun 30, 2021 Status Pending Progress 0%
• Sr. Managers and Branch Managers identify staff to attend based on work group needs, budget and staff interest.
Owner: Melissa Orr
Page 10 Tactic 2.5.3
Ongoing - Jun 30, 2021 Status Pending Progress 33%
Reduce barriers to staff attending conferences by finding the most affordable way for staff to attend if interested.
Owner: Melissa Orr
Tactic 2.5.4
Ongoing - Jun 30, 2021 Status Pending Progress 33%
Identify, promote and support training/conference opportunities for para-professional staff.
Owner: Melissa Orr
Tactic 2.5.5
Ongoing - Jun 30, 2021 Status Pending Progress 33%
Support staff participation in other relative, professional organizations or associations.
Owner: Melissa Orr
Goal 3 Progress 76%
Promote/Advocate for the Library through Communication, Marketing and Partnerships. % # Status Pending 23.81 5 Owner: Kira Peters On Track 4.76 1 Completed 71.43 15
Strategy: 5 Tactic: 21
Strategy 3.1 Progress 0%
Improve Library website % # Status Pending 100.0 2 Will work with the City IT services in 2021
Owner: Kira Peters
Tactic: 2
Tactic 3.1.1
Ongoing - Jul 31, 2020 Status Pending Progress 0%
• Work with the Community Services Marketing/Graphics team to implement a process to regularly update and refresh the library’s website.
Owner: Kira Peters
Page 11 Tactic 3.1.2
Ongoing - Jul 30, 2022 Status Pending Progress 0%
Communicate in detail, library website needs to City IT as they work to launch a more customer-centric website.
Owner: Kira Peters
Strategy 3.2 Progress 100%
Focus on the development of a robust Friends group % # Completed 100.0 4 Owner: Kira Peters
Tactic: 4
Tactic 3.2.1 Update provided by Amy Herring on Feb 11, 2020 21:19:39
Aug 01, 2019 - Jan 22, 2020 Completed Progress 100% Changes in checklist result in an update in status and/or progress
Finalize and approve an official agreement with the Friends of Scottsdale Public Library.
Owner: Kira Peters
Tactic 3.2.2 Update provided by Kira Peters on Feb 14, 2020 18:16:34
Ongoing - Feb 14, 2020 Completed Progress 100% Changes in checklist result in an update in status and/or progress
• Identify specific and consistent library projects/initiatives for the Friends to support.
Owner: Kira Peters
Tactic 3.2.3 Update provided by Kira Peters on Feb 14, 2020 18:41:31
Ongoing - Jun 30, 2020 Completed Progress 100% Changes in checklist result in an update in status and/or progress
• Use library stakeholders and community leaders to solicit and secure additional Friends board membership.
Owner: Kira Peters
Tactic 3.2.4 Update provided by Kira Peters on Feb 14, 2020 18:30:24
Ongoing - Feb 14, 2020 Completed Progress 100% Changes in checklist result in an update in status and/or progress
Leverage library facilities, marketing and programming to encourage Friends membership.
Owner: Kira Peters
Page 12 Kira Peters
The agreement between the Friends and the Scottsdale Public Library has been signed and approved by council
Tactic 3.2.1 Finalize and approve an official agreement with the Friends of Scottsdale Public Library.
Strategy 3.3 Progress 100%
Improve engagement with Library Board to promote advocacy efforts. % # On Track 20.0 1 Owner: Melissa Orr Completed 80.0 4
Tactic: 5
Tactic 3.3.1 Update provided by Amy Herring on May 07, 2020 16:38:07
Ongoing - Jun 30, 2022 On Track Progress 98% The board was provided with a presentation and a 'kit" was developed for the board members to grab and go out to events. • Provide Board training on how to advocate to City Council on behalf of the Library.
Owner: Melissa Orr
Tactic 3.3.2 Update provided by Amy Herring on Jun 11, 2020 21:48:37
Ongoing - Apr 30, 2020 Completed Progress 100% Changes in checklist result in an update in status and/or progress
Utilize Library Board members to participate in outreach efforts under the auspices of the Library.
Owner: Melissa Orr
Tactic 3.3.3 Update provided by Amy Herring on Jun 11, 2020 21:50:54
Ongoing - Jun 30, 2022 Completed Progress 100% Changes in checklist result in an update in status and/or progress
• Invest in professional expo-like equipment to increase Library professional profile. (FY 19/20)
Owner: Melissa Orr
Tactic 3.3.4 Update provided by Amy Herring on Feb 18, 2020 17:32:51
Ongoing - Jan 31, 2020 Completed Progress 100% Changes in checklist result in an update in status and/or progress
Implement a formal on-boarding process for new Board members.
Owner: Melissa Orr
Page 13 Tactic 3.3.5 Update provided by Amy Herring on Jun 11, 2020 21:53:03
Ongoing - Jun 30, 2021 Completed Progress 100% Changes in checklist result in an update in status and/or progress
Create an advocacy plan for the Library Board.
Owner: Melissa Orr
Strategy 3.4 Progress 67%
Maintain a consistent and strong focus on marketing. % # Status Pending 33.33 2 Owner: Melissa Orr Completed 66.67 4
Tactic: 6
Tactic 3.4.1
Ongoing - Jun 30, 2021 Status Pending Progress 33%
Monitor and evaluate marketing analytics to gauge success
Owner: Melissa Orr
Tactic 3.4.2 Update provided by Amy Herring on Jun 11, 2020 21:59:10
Ongoing - Jun 30, 2022 Completed Progress 100% Changes in checklist result in an update in status and/or progress
Work with CS Marketing Supervisor to develop and guide the library’s internal Marketing team
Owner: Melissa Orr
Tactic 3.4.3 Update provided by Amy Herring on Jun 11, 2020 22:03:15
Ongoing - Jun 30, 2022 Completed Progress 100% Changes in checklist result in an update in status and/or progress
Explore, suggest and implement other avenues for marketing library services.
Owner: Melissa Orr
Tactic 3.4.4
Ongoing - Jun 30, 2022 Status Pending Progress 33%
Increase the marketing of library materials including e- resources.
Owner: Melissa Orr
Page 14 Tactic 3.4.5 Update provided by Amy Herring on Jun 11, 2020 22:08:15
Ongoing - Jun 30, 2021 Completed Progress 100% Changes in checklist result in an update in status and/or progress
Complete one pilot project for marketing to non-library users.
Owner: Melissa Orr
Tactic 3.4.6 Update provided by Amy Herring on Jun 11, 2020 22:07:54
Ongoing - Jun 30, 2021 Completed Progress 100% Changes in checklist result in an update in status and/or progress
Increase marketing outreach frequency with a focus on a compelling messaging style.
Owner: Melissa Orr
Strategy 3.5 Progress 75%
Maintain, Support and Recognize Critical Library Volunteers and Volunteer Programs. % # Status Pending 25.0 1 Owner: Melissa Orr Completed 75.0 3
Tactic: 4
Tactic 3.5.1 Update provided by Amy Herring on Jun 11, 2020 22:10:11
Ongoing - Jun 30, 2022 Completed Progress 100% Changes in checklist result in an update in status and/or progress
Invest in continued, area specific training, for library volunteers based on their volunteer work area within the system.
Owner: Melissa Orr
Tactic 3.5.2 Update provided by Amy Herring on Jun 11, 2020 22:11:28
Ongoing - Jun 30, 2021 Completed Progress 100% Changes in checklist result in an update in status and/or progress
Secure qualified volunteers for the new Scottsdale Heritage Connection Space at Civic Center Library.
Owner: Melissa Orr
Tactic 3.5.3
Ongoing - Ongoing Status Pending
Work with Risk Management and City Volunteer Coordinator to explore volunteers riding the book bike.
Owner: Melissa Orr
Page 15 Tactic 3.5.4 Update provided by Amy Herring on Jun 11, 2020 22:14:46
Ongoing - Jun 30, 2021 Completed Progress 100% Changes in checklist result in an update in status and/or progress
Explore and offer other opportunities for library volunteers within the library system.
Owner: Melissa Orr
Goal 4 Progress 24%
Focus on Inspiring Value Driven Library Outreach % # Status Pending 76.47 13 Owner: Melissa Orr Completed 23.53 4
Strategy: 4 Tactic: 17
Strategy 4.1 Progress 40%
Reassign Palomino resources to serve the community in new, innovative ways. % # Status Pending 60.0 3 Owner: Mandy Carrico Completed 40.0 2
Tactic: 5
Tactic 4.1.1 Update provided by Amy Herring on Mar 23, 2020 16:49:18
Ongoing - Mar 29, 2019 Completed Progress 100% Changes in checklist result in an update in status and/or progress
Communicate the Palomino staff transition plan to library team
Owner: Mandy Carrico
Tactic 4.1.2 Update provided by Beckie Gallivan Butler on Apr 27, 2020 17:08:26
Ongoing - Jun 30, 2020 Completed Progress 100% Unique items we are keeping have been identified
Unique items we are keeping have been pulled by PAL staff and sent to • Evaluate and redistribute materials currently at Civic Center. Palomino to the other branches. Newer items have been identified, pulled and moved to Civic Center.
Owner: Beckie Gallivan Butler Final "shopping" will be completed the week of April 27th.
Items for the Library Shop and Thrift Books sale will be identified and pulled on Friday May 1
Page 16 Tactic 4.1.3
Ongoing - Jun 30, 2022 Status Pending Progress 60%
Market and implement satellite library services at Rio Montana Park
Owner: Melissa Orr
Tactic 4.1.4
Ongoing - Jun 30, 2022 Status Pending Progress 75%
Purchase Lend It Library material "vending" machine and book lockers for satellite branch
Owner: Melissa Orr
Tactic 4.1.5
Ongoing - Jun 30, 2020 Status Pending Progress 67%
Brand satellite services.
Owner: Melissa Orr
Strategy 4.2 Progress 20%
Launch the Book Bike % # Status Pending 80.0 4 Owner: Melissa Orr Completed 20.0 1
Tactic: 5
Tactic 4.2.1 Update provided by Amy Herring on Jun 11, 2020 22:24:28
Ongoing - Jun 30, 2022 Completed Progress 100% Changes in checklist result in an update in status and/or progress
Brand the Book Bike with consistent and approved library/City of Scottsdale logos
Owner: Melissa Orr
Tactic 4.2.2
Ongoing - Jun 30, 2022 Status Pending Progress 60%
Coordinate a plan and schedule to utilize the Book Bike
Owner: Melissa Orr
Page 17 Tactic 4.2.3
Ongoing - Jun 30, 2022 Status Pending Progress 33%
Market the Book Bike to the community
Owner: Melissa Orr
Tactic 4.2.4
Ongoing - Jun 30, 2022 Status Pending Progress 33%
Proactively schedule routine maintenance for the Book Bike.
Owner: Melissa Orr
Tactic 4.2.5
Ongoing - Jun 30, 2022 Status Pending Progress 0%
Develop and implement success measures for the Book Bike program.
Owner: Melissa Orr
Strategy 4.3 Progress 0%
Increase participation in targeted community events. % # Status Pending 100.0 4 Owner: Melissa Orr
Tactic: 4
Tactic 4.3.1
Ongoing - Jun 30, 2022 Status Pending Progress 0%
Explore Open Plus Technology (technology to allow library users into non-staffed library space).
Owner: Melissa Orr
Tactic 4.3.2
Ongoing - Jun 30, 2022 Status Pending Progress 60%
Coordinate meetings with Human Services Management staff to discuss opportunities and logistics for library services at Social Service sites.
Owner: Melissa Orr
Page 18 Tactic 4.3.3
Ongoing - Jun 30, 2022 Status Pending Progress 0%
Implement a pilot Open Plus satellite program at Via Linda or Granite Reef Sr. Center
Owner: Melissa Orr
Tactic 4.3.4
Ongoing - Jun 30, 2022 Status Pending Progress 0%
Implement “Pop-Up Library” locations.
Owner: Melissa Orr
Strategy 4.4 Progress 33%
Offer satellite library services at Senior Centers and Social Service locations. (Paiute Neighborhood % # Center and Vista Del Camino) Status Pending 66.67 2 Completed 33.33 1
Owner: Melissa Orr
Tactic: 3
Tactic 4.4.1 Update provided by Amy Herring on Jun 11, 2020 22:40:07
Ongoing - Jun 30, 2022 Completed Progress 100% Changes in checklist result in an update in status and/or progress
Identify key community events annually and document in a shared calendar.
Owner: Melissa Orr
Tactic 4.4.2
Ongoing - Jun 30, 2022 Status Pending Progress 33%
Schedule staff, Library Board, Volunteers, and Friends of Scottsdale Library to participate in the event.
Owner: Melissa Orr
Tactic 4.4.3
Ongoing - Jun 30, 2022 Status Pending Progress 33%
Develop and implement success measures for outreach efforts.
Owner: Melissa Orr
Page 19 Goal 5 Progress 0%
Enhance and Maintain Library Facilities % # Status Pending 40.0 4 Owner: Mandy Carrico On Track 60.0 6
Strategy: 4 Tactic: 10
Strategy 5.1 Progress 0%
Expand the Civic Center Story Time Room in FY 20/21. % # On Track 100.0 3 Owner: Kira Peters
Tactic: 3
Tactic 5.1.1 Update provided by Mandy Carrico on Jan 27, 2020 14:52:18
Ongoing - Jun 30, 2022 On Track Progress 0% Expansion room has been identified and we are currently underway with a firm to finalize plans and begin construction. Confirm expansion location within Civic Center Library.
Owner: Mandy Carrico
Tactic 5.1.2 Update provided by Mandy Carrico on Jan 27, 2020 14:52:47
Ongoing - Jun 30, 2022 On Track Progress 0% New staff area has been identified and we are currently underway to finalize plans and begin construction. Confirm Adult and Youth Service Staff potential relocation
Owner: Mandy Carrico
Tactic 5.1.3 Update provided by Mandy Carrico on Jan 27, 2020 14:53:36
Ongoing - Jun 30, 2022 On Track Progress 0% A firm has been selected and we are on track to work within our approved budget and finalize timeline. Obtain an updated quote for the expansion project
Owner: Mandy Carrico
Strategy 5.2 Progress 0%
Assess library facilities and implement improvements % # Status Pending 50.0 2 Owner: Mandy Carrico On Track 50.0 2
Tactic: 4
Page 20 Tactic 5.2.1
Ongoing - Ongoing Status Pending
Refresh exterior paint at Mustang Library.
Owner: Mandy Carrico
Tactic 5.2.2 Update provided by Amy Herring on May 07, 2020 16:30:29
Ongoing - Ongoing On Track ✓Review needs of moving wall
Address the movable youth wall at Appaloosa Library.
Owner: Mandy Carrico
Tactic 5.2.3 Update provided by Mandy Carrico on Jan 27, 2020 14:54:11
Ongoing - Ongoing On Track Improved lighting is being installed in the Civic Center Library lobby.
Assess and improve interior lighting at identified branches
Owner: Mandy Carrico
Tactic 5.2.4
Ongoing - Ongoing Status Pending
Implement way finding signage within the library branches
Owner: Mandy Carrico
Strategy 5.3 Progress 0%
Evaluate the effectiveness of custodial contract. % # On Track 100.0 1 Owner: Mandy Carrico
Tactic: 1
Tactic 5.3.1 Update provided by Mandy Carrico on Jan 27, 2020 14:55:43
Ongoing - Ongoing On Track The library is strengthening a relationship with the supervisor over custodial contracts, Matthew Clark, and is participating on the rating Work with City facilities teams to review and improve on library committee for new contracts. cleanliness.
Owner: Mandy Carrico
Strategy 5.4 Progress 0%
Work with Municipal Security to maintain and if necessary, increase facility safety for customers and staff. % # Status Pending 100.0 2 Owner: Mandy Carrico
Tactic: 2
Page 21 Tactic 5.4.1
Ongoing - Ongoing Status Pending
Work with facilities staff to complete a light audit to evaluate and ensure proper lighting at all branches.
Owner: Mandy Carrico
Tactic 5.4.2
Ongoing - Ongoing Status Pending
Coordinate a safety drill at each library branch to practice performing evacuation/safety related procedures.
Owner: Mandy Carrico
Page 22