Kaufland Australia Proposed Store Oakleigh South, Melbourne Economic Impact Assessment

Kaufland Australia Proposed store Oakleigh South, Melbourne Economic Impact Assessment December 2018 Prepared by: Anthony Dimasi, Managing Director – Dimasi & Co [email protected] Prepared for Kaufland Australia Table of contents Executive summary 1 Introduction 5 Section 1: The supermarket sector – Australia and Victoria 6 Section 2: Kaufland Australia – store format and offer 13 Section 3: Economic Impact Assessment 20 3.1 Site location and context 21 3.2 Trade area analysis 23 3.3 Competition analysis 27 3.4 Estimated sales potential 28 3.5 Economic impacts 30 3.6 Net community benefit assessment 43 Executive summary The Supermarkets & Grocery Stores category is by far the most important retail category in Australia. Total sales recorded by Supermarkets & Grocery Stores as measured by the Australian Bureau of Statistics have increased from $64.5 billion at 2007 to $103.7 billion at 2017, recording average annual growth of 4.9% per annum – despite the impacts of the global financial crisis (GFC). Over this past decade the category has also increased its share of total Australian retail sales from 31.3% to 33.7%. For Victoria, similar trends are evident. Supermarkets and grocery stores’ sales have increased over the past decade at a similar rate to the national average – 4.5% versus 4.9%. The share of total retail sales directed to supermarkets and grocery stores by Victorians has also increased over this period, from 31.6% at 2007 to 32.8% at 2017. Given the importance of the Supermarkets & Grocery Stores category to both the Victorian retail sector and Victorian consumers, the entry of Kaufland into the supermarket sector brings with it enormous potential for significant consumer benefits, as well as broader economic benefits. Kaufland is a global retail brand of the Schwarz Group, which is headquartered in Germany but operates in 28 European countries, across 11,730 stores, employing more than 400,000 people. The store format which Schwarz Group will operate in Australia, under the Kaufland banner, will be a large footprint, full line supermarket – noticeably bigger than the majority of Woolworths and Coles supermarkets which currently operate in the country. At present Kaufland has identified six sites in Melbourne for the delivery of new supermarkets which will be the group’s first tranche of stores in Victoria, while up to a further 50 sites are under detailed investigation. Kaufland will offer its customers a wide range of products with an uncompromising focus on quality and freshness. Being large, Kaufland supermarkets are able to offer very extensive ranges of fresh food and groceries, complemented by a supporting range of non-food goods, potentially including items such as crockery and cutlery, cookware, small electrical appliances, napery and linen, some apparel, stationery, toys, as well as seasonal products and weekly promotional items. Kaufland Australia Proposed store – Oakleigh South, Melbourne Economic Impact Assessment 1 Executive summary Kaufland’s approach to customer service is reflected in the large store footprint, which is designed in that way so that it is able to not only provide the most extensive range of goods, but also enable an easy and comfortable shopping experience. At present, Australia is generally served by a high standard of supermarkets, however, Kaufland’s offer will bring significant new features and attributes for the benefit of Australian consumers, in particular: i. Regional sourcing – Kaufland aims to source some products from the surrounding region wherever possible, as it believes that a short supply chain means maximum freshness and best product quality for customers. Thus, Kaufland’s intention is that the stores in each state/region will source a range of items - such as meat, fresh produce, dairy and delicatessen goods, for example – directly from the respective region, subject to the availability of appropriate suppliers. ii. A new approach to fresh food departments – a key strength of Kaufland in its global operations is its approach to the fresh food departments, i.e. produce; meat and seafood; bakery; and delicatessen. This approach is tailored to meet the particular needs and wants of the customers in each country in which Kaufland operates. iii. A new tier of labels – most Australian supermarkets currently provide a range of labels including own brand labels, with Aldi’s offer being almost exclusively own brand. Kaufland will add significantly to that range by introducing additional international brands which are not currently available in Australia as well as very popular and extensive ranges of private label products, which are designed to offer high quality at modest prices. Kaufland also places particular emphasis, with its private label products, on customers with special dietary requirements, such as vegetarians, vegans, and lactose or gluten intolerant customers. iv. A supporting range of everyday non-food (general merchandise) items. In addition to the substantial consumer and supplier benefits which will result from the entry of Kaufland into Victoria, there are significant broader economic benefits that will be generated for the Victorian economy and for the Australian economy more generally. Kaufland Australia Proposed store – Oakleigh South, Melbourne Economic Impact Assessment 2 Executive summary Each new Kaufland store will create a substantial number of additional jobs, both directly and indirectly. The number of new jobs created directly by each Kaufland store will be approximately 100, while the total number of jobs created both directly and indirectly will be much greater. In addition to the direct in-store employment, jobs will be created initially from construction of the project, including consequent multiplier effects through supplier and related industries to the construction sector, and then, once the store is operational, from a further round of multiplier effects through related industries to the supermarket sector. A large number of additional jobs will also be created, both directly and indirectly, as a result of the new distribution centre (DC) that Kaufland will build in Melbourne, which will directly employ an estimated 600 people, as well as the new headquarters which will be established in Melbourne, employing some 400 people directly. While the number of new jobs that will be created by Kaufland’s entry into Victoria, directly and indirectly, cannot be estimated with precision at this point, that number will, over the next two decades, run to the tens of thousands. What can also reasonably be concluded is that even in the short term, i.e. by the time that Kaufland’s first tranche of stores is delivered in Melbourne, the number of new jobs created will be in the thousands. It is strongly arguable that the consumer and economic benefits that will result from the entry of Kaufland into Victoria will not be delivered by a continuation of the status quo. First, the additional choice and the numerous new offers in products and store presentation that Kaufland will bring to Victoria would clearly not be available under a continuation of the status quo. Neither would the increased competition, and consequent increased downwards pressure on food and grocery prices, eventuate. The alternative outlet for suppliers that Kaufland will represent would also not eventuate under the status quo. Kaufland Australia Proposed store – Oakleigh South, Melbourne Economic Impact Assessment 3 Executive summary Because of both the size of the available market and the year on year growth in that market, the trading impacts that are likely to be experienced by existing supermarket and grocery store operators will not be of such a magnitude as to imperil the continued operation of any existing store. In the case of Oakleigh South, the average likely order of impact on existing supermarket facilities within the trade area that is expected to be served by the Kaufland store is estimated to be 5%-6%. These impacts are highly likely to be experienced primarily by the two largest supermarket and grocery store chains in Australia – Woolworths and Coles. Both of these groups are very large, highly successful and very well placed to counter any competitive intensity that will result from the entry of Kaufland into the Australian market. From a total centre perspective, the likely impacts will be lower, in percentage terms, than the estimated impacts on the supermarket operators, since the sales of the new Kaufland store will be focussed on the Food & Groceries category. While Kaufland will retail a range of non-food goods which is a very important component of the store’s total offer and appeal to consumers, within the context of total non-food retail expenditure by trade area residents, the store’s market share will be minimal. Therefore, significant and substantial consumer and broader economic benefits will result from the entry and future operation of Kaufland in Victoria. There is a likelihood of some trading impacts on the existing network of supermarkets and grocery stores in Oakleigh South and surrounding suburbs, however those impacts will be modest. It can reasonably be concluded, having regard to all relevant factors, that a very substantial net community benefit will result from the development of the new Kaufland store proposed at Oakleigh South. Kaufland Australia Proposed store – Oakleigh South, Melbourne Economic Impact Assessment 4 Introduction This report presents an independent assessment of the anticipated economic impacts of the proposed Kaufland Australia supermarket development at Oakleigh South, in south-east Melbourne. The report is set out in three sections as follows: • Section 1 presents a review of the supermarket sector as it operates both in Australia and in Melbourne. This section provides important background information against which the entry of Kaufland into the Australian market can be considered. • Section 2 provides details on Kaufland Australia, setting out the nature of the store format and retail offer which Kaufland will bring to Australia, as well as the various attributes of the Kaufland offer from a customer perspective.

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