Evaluation Report Peaceplayers International - Cyprus
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Evaluation Report PeacePlayers International - Cyprus Commissioned by: PeacePlayers International –Cyprus Laureus Sport for Good Foundation- United Kingdom Prepared by : Idil Seytanoglu Independent Consultant and Trainer Stalo Lesta Consultant and Researcher Noverna Consulting and Research Nicosia, Cyprus January 2010 The views expressed in this report are those of the author(s) and do not necessarily reflect the position of PeacePlayers Cyprus, PeacePlayers International or any other party. Nor do these entities accept any liability for claims arising from the report’s content or reliance on it 1 Contents Contents ............................................................................................................................... 2 I. Executive Summary ................................................................................................... 7 II. Background of the program .................................................................................... 14 III. Purpose of the evaluation and evaluation criteria .................................................. 26 List of evaluation criteria ..................................................................................................... 31 IV. Methodology and processes used ........................................................................... 34 V. Findings ................................................................................................................... 36 THE ORGANIZATION ........................................................................................................... 36 1. Organization vision and mission ............................................................................. 36 a. Vision and mission, culture and values of the Organization ....................................... 36 b. Understanding of the Organization's vision and mission by all internal stakeholders 36 c. Implementation of vision and mission ........................................................................ 37 2. Autonomy from Head Quarters and adaptation to the local context ...................... 38 a. The role of PeacePlayers International- Headquarters ............................................... 38 b. Degree of local autonomy ........................................................................................... 39 c. Adaptation to the local context ................................................................................... 40 d. Degree of capitalizing on the international image, experience and expertise ........... 41 3. Strategic planning ................................................................................................... 41 a. Strategic plan in place ................................................................................................. 41 b. Strategic direction of work undertaken ...................................................................... 42 4. Leadership/ Governance ......................................................................................... 42 a. Governance -Governing body and Leadership ............................................................ 42 b. Role and involvement of the local Board .................................................................... 43 5. Organizational structure ......................................................................................... 44 a. Organizational structure and reporting lines .............................................................. 44 6. Roles and responsibilities........................................................................................ 45 a. Roles and responsibilities ............................................................................................ 45 b. Clarity and formalization of roles across the entire organization ............................... 46 7. Decision making ...................................................................................................... 47 a. Lines of decision-making ............................................................................................. 47 b. Clarity and transparency of decision making .............................................................. 48 c. Dissemination of decisions .......................................................................................... 49 2 8. Internal Organizational Management ..................................................................... 49 a. Systems, policies and procedures . Standardization of operations ............................ 49 9. Financial control...................................................................................................... 50 a. Correct and clear handling of money within the Organization ................................... 50 10. Financial resource base / Fundraising ..................................................................... 51 a. Funding levels and diversity of financial resources ..................................................... 51 b. Fundraising plans, funding strategy ............................................................................ 52 c. Responsibilities for fundraising ................................................................................... 53 d. Relationships with the donors ..................................................................................... 53 HUMAN RESOURCES AND STAFFING .................................................................................. 54 11. Human Resource systems ....................................................................................... 54 a. HR Policies and procedures regarding recruitment .................................................... 54 b. HR Policies and procedures regarding staff management .......................................... 55 12. Staffing levels and staff profile ............................................................................... 56 a. Adequacy of staffing levels in reaching organizational objectives .............................. 56 b. Diversity in skills and experience of staff .................................................................... 57 c. Staff turnover .............................................................................................................. 57 13. Training and development of staff .......................................................................... 58 a. Training and development of staff .............................................................................. 58 b. Training and development of coaches ........................................................................ 59 14. Internal communication .......................................................................................... 60 a. Clarity, transparency, effectiveness and frequency of internal communication ........ 60 15. Group cohesion and teamwork ............................................................................... 61 a. Degree to which group cohesion has been achieved .................................................. 61 EXTERNAL RELATIONSHIPS ................................................................................................. 62 16. Strategic analysis of external relationships ............................................................. 62 a. Identification and selection of external stakeholders ................................................. 62 17. Building positive 2-way relationships with external stakeholders .......................... 63 a. Degree to which all relationships are well managed. ................................................. 63 18. Relationships with the authorities .......................................................................... 64 a. Degree to which relationships with the relevant authorities are good and well managed .............................................................................................................................. 64 19. Awareness building and marketing ......................................................................... 64 a. Marketing / promotional activities.............................................................................. 64 3 b. Awareness of the general public of the Organization ................................................. 64 20. Relationships with the media.................................................................................. 65 a. Degree to which there are regular, proactive contacts with the media. .................... 65 THE PROGRAM ................................................................................................................... 66 21. Program design, planning and implementation ...................................................... 66 a. Program design planning and implementation .......................................................... 66 22. Current targets on number of children and plans for expansion ............................. 67 a. Recruitment of children in the teams ......................................................................... 67 b. Targets on number of children .................................................................................... 68 c. Plans for future expansion .......................................................................................... 69 23. Team structure ........................................................................................................ 70 a. Structure of teams ......................................................................................................