41
ATIACHMENT~ DRIVE CHANGE Moving towards moving better
Blueprint Bayhopper & Schoolhooper Engagement May 2017
ADVERTISING CAMPAIGN :Tell us what you think
A comprehensive advertising plan is in place to ensure: • People are informed of the proposed changes • People know how to get further information • People know how to provide feedback and when they need to do this by.
People have been defined as: • Parents, children, school staff and communities who currently use School Hopper services • Residents living within areas affected by proposed changes to bus routes and bus stops • Residents of Tauranga City and the Western Bay area with an interest in commuting on Bayhopper buses
The following pages show the current media plan and associated creative work, Followed by the maps that people will see as part of this campaign. There are also individualised maps and flyers for each school.
This plan will be evaluated each Friday during May, with revisions made to the following weeks plan as appropriate.
Any questions or to source all art work files please contact: Simon Neat, Transport Marketing Advisor, BOPRC [email protected] or phone 027 551 7323 42 ATIACHMENT[[] ADVERTISING SCHEDULE
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Bus I isites 1 tid ATIACHMENT[[] PRESS ADS ONLINE BANNER ADS -scrolling ~ ~~~~ ,fett.us what's ~mportant to.you. : It's important to us. Tel us what you think DRIVE CHANGE Tell us what's Moving towards moving better important to you. It's important to us. We are seeking your feedback to help refine our bus services _ where they go, how often and what features you'd like to see on them. Visit www.drivec hange.co.nz to have yo ur say or to fin d out more about one of our community sessions. DRIVE CHANGE Moving towards moving better 1'\\ NZTRANSPORT ~~~ CY 44 ATIACHMENT[§J GENERIC FLYER We're introducing new bus services from mid 2018 to improve public transport services within these areas: • Schoo lhopper • Te Puke • Katika ti and Omoko roa • Tauranga Western Su burbs - Matua, Ot umoetai, Judea, Beth lehem, Cambridge Road • Tau ranga So uthern Suburbs- Welcome Bay, Greerton, Th e La kes, Pyes Pa, Oh auiti • Mount Maunganui and Papamoa If you'd like a flexible bus network that provides more travel choices, then please help us refine our bus services -where they go, how often and what features you'd like to see on them. We're currently planning changes that include: T l us what you think • More buses, trave lling more freq uently along more direct routes • New buses with more featu res an d less For more information, to provide emissions feedback or find out about our community sessions, visit • New tec hnology to provide passengers with better in fo rmation • Giving buses pri ori ty ove r other traffi c You can also pick up a flyer from your bus, in some places ticket office, school or the Bay of Plenty Regional Council offices at 87 First Ave, • Park and ride fac ilities Tauranga. • Improvi ng options for school students, including those who travel outside of the ir zo ned area. ZTRANSPORT DRIVE CHANGE AGENCY Moving towards moving better -...... 45 [!] better moving CHANGE us. CJir towards v L to 1M."'"'fi' _ DRIVE Moving .... -. 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UJ a:: .....J I 0 0 u V) '+- ""C ~ ~ ..c better 0 1 h . tl to e w es ges moving er w n or d d - t ng a w s a h CHANGE pn o hel oposed n h changes r r N c t c t s e p co h d ear td e network. 6. d ese y l 1 or tion ng towards h u es s t ose e sa 20 co r cons Th tht th th n t e t rop e v e p bus w er s w uld t r our t ar 7 ee la con feedback DRIVE Moving anything? 1 r ou s sho tha schooL puptl to d k 20 ese of ag e s ' tn e do th w u f nd d l t sessions un yo deas er t se onse changing? s a etwor l l to public t p ch wtll e n 6 J 6 one er information u w s res rent o th we survey our yo a wheth o bu n t p kn what oses r the l o y o . have e t o c ff r t ave or into ou e a a page k are h t t know e. s a e u l on more ac d o tng h tove e b t a s ges you ol r yo d lt d t n o l t m t ed a h a e' e na r h Drop F community provide for Do see www.drivechange.co.nz th W sc o Over nee be lt What c choices y H ve l s e ti o rt t th o s e e ec 1de xlbt n p l ff e e s to tiv ov th1 s, e ll c er o m d g th li en t d e pr e tt ort n b r t n r tran p e trave oo hildr dr u o travel a o l s effec b c h e p ng n dmg changes? to m and h1 m that g a a ur n re schools c you? ftn s a e h rn o ft u tr ove o e ces, the f c t e r to bl ses ne l f ov c m m n ool a to ts n d o ghb o h n m o bu zo • bli cho tdtng t th e e ca r e a e s sc more n make ose g pu el ov aces bl ces ce e rd v pe e r thtnk a we pl pr a a pp wtlt p local vm o Nt bl to tr o k r our w en . r m local s o s e se tow es. M f you that ext es a r to es . t matter ayho het t s t r rs ll t wo t e t B us a r um or ce so a vt t e Ce more ha bu l the t J l th c of n t o l . f ye w ou f e need e f'\I e h o ve bli enable o ce. o g t e ac oo c this er td vtd s h move s m tw pu tra eliver ty o of t pp zoned t one lar d sc e we at er know ss o c Side s servtces. serv pr m u t serviC e h out s h u d t t to pp to e pa ar to er er will ce t ou g t o oc s t e us our rnc l d do does ga e a n k h n o b Bayh tn pp u pp r c n o hk t h th t s o ee o o c re schools ns t d u ool ltc n h d r ra ools und a ' rac e o y h tw schools d c d e u t lu t h o e e e d v r r a n ubh ub h1ld te ne me Bayh Ba W to W Why sa a sc c a ex a a O p p Sc Why T This 47 RADIO ADVERTS ATTACHMENT[[] There are four radio adverts that will play in even rotation: AD#l Bus stops: Bus stops, are there enough or are there too many? Where do you want them, where don't you want them? We're changing how we transport and want your feedback to help make our bus service better. Visit drivechange.co.nz and let us know what you think. Drive Change. Moving towards moving better. AD#2 Bus routes: Are our buses taking you where you need to go? Are there places you would like our buses to go? We're changing how we transport and want your feedback to help make our bus service better. Visit drivechange.co.nz and let us know what you think. Drive Change. Moving towards moving better. AD#3 Bus Frequency: Are there buses when you need them? Are they frequent enough or do we need more buses at different times? We're changing how we transport and want your feedback to help make our bus service better. Visit drivechange.co.nz and let us know what you think. Drive Change. Moving towards moving better. AD#4 Bus service feedback generic: We want to hear what you think about bus stops, bus routes, bus times, bus frequency, bus anything. We're changing how we transport and want your feedback to help make our bus service better. Visit drivechange.co.nz and let us know what you think. Drive Change . Moving towards moving better. 48 to to make . trips trips us numbers will tell way this evening evening . us. buses each see two two to trip Route to and and like departing connections/route d daily ' to Bayhopper you what Route If prior morning morning Shopper of us Route additional two two Tell an Katikati . terminal. with with you with Commuter to ferry important easier. Omokoroa frequencies through to - Commuter CBD CBD. choice choice choice circuit it's important service Greater Katikati New Greater Increased Tauranga Greater No Katikati Tauranga connections are Omokoroa • • • • • • you - - to changes bus important its to If - proposed make it? we use to think could Park'n'ride people you changes What encourage Omokoroa what OMOKOROA & us Tell KATIKATI 49 Ave [ill Sunrise & Rd us. routes roads Interchange Rd 4-6pm) minutes) Beach to , these 30 Bus direction) Drury minutes) Valley on extended 7-9am Ocean e , Mt 30 or every each , at Rd Rd hourly travel (every turn and/or service ATTACHMENT minutes Evans (half will Beach 15 of stops (each longer stops important route buses 33 parts Connector these Ocena no Express , (every & . Route Pde these St Rd 30 frequencies it's Loop Pools- Hot Range Removing Karewa Mangatawa Mataphi Busses Crosstown Route Adding Tweed City Papamoa Routes Stops B E D F C A • • you -- - - = Bus New Increased to important changes it's bus If - proposed think you MOUNT what & us Tell PAPAMOA 50 Hospital us. routes roads ) Interchange to these Bus Tauranga Rd minutes on ti extended i e Rd Blueprint Bayhopper & School hopper Engagement May 2017 Key Messages • We are proposing changes to our Bayhopper and Schoolhopper bus services to help us move towards moving better in Tauranga. • We are seeking feedback to help refine our bus services -where they go, how often and what features people would like to see on them. • We have proposed some changes, but need to hear whether people think these are the right changes, or whether there are other things we need to consider. • The proposed changes look to: o redesigned bus network with more direct routes and more buses; o New buses with more features and less emissions; o new technology to provide passengers with better information, o consistent and clear bus operating hours and o Improving options for school students. • These proposed changes have been influenced by conversations we have had with schools, students, customers and stakeholders such as those in the health and disability sector last year. • Once feedback has been received, we'll be able to evaluate this and make decisions about what proposed changes will be made to our new Bayhopper and Schoolhopper service contracts which begin mid 2018. We will announce these results to schools, affected residents, existing users and the wider community later this year. Tell us what you think • Your feedback will influence how we deliver our new Bayhopper and School hopper service contracts next year (July, 2018/ Term 3, 2018). • If you like what we are proposing, please tell us. If you think there are other things we should consider please tell us. If it's important to you, it's important to us. 1 • We are asking that feedback is provided so that we receive it on or before 6 h June 2017 ._.. BAY OF PLENTY ~~ REGIONAL COUNCIL i'\r'e"'ii TOI MOANA 54 DRIVE CHANGE ATTACHMENT~ Moving towards moving better Where can I find more information? • All information can be found on www.drivechange.co.nz • Schools have been provided with information packs to give parents, and these have been tailored to each school. • Come and visit us in person at one of our community sessions o Tauranga: Monday, May 22nd- 7:30am -12:00pm. Willow Street bus interchange. o Tauranga: Tuesday, May 23rd -9:00am - 12:00pm. Bay of Plenty Regional Council Office, First Avenue. This session is specifically for those with disabilities or those in the disability sector. o Mount Maunganui: Tuesday, May 23rd -3:00pm- 6:00pm. At the Bayfair Bayhopper bus stop. o Katikati: Tuesday, May 30th -3:00pm -6:00pm. Bus stop outside Four Square, Main Road. o Te Puke : Tuesday, May 30th -8:00am - 1O:OOam. Bus stop outside New World, Commerce Lane. How can I give feedback? • You can provide your feedback online on www.drivechange.co.nz • Schools have been provided with their own portal for feedback, and parents can get those log-in details from their school. They can also use the general feedback forms if they would prefer. • You can collect a feedback form from any BOPRC office, or call us on 0800884880 to request one. • Come and visit us in person at one of our community sessions: o Tauranga: Monday, May 22nd -7:30am -12:00pm. Willow Street bus interchange. o Tauranga: Tuesday, May 23rd -9:00am - 12:00pm. Bay of Plenty Regional Council Office, First Avenue. This session is specifically for those with disabilities or those in the disability sector. o Mount Maunganui: Tuesday, May 23rd- 3:00pm- 6:00pm. At the Bayfair Bayhopper bus stop. o Katikati: Tuesday, May 30th -3:00pm -6:00pm. Bus stop outside Four Square, Main Road . o Te Puke : Tuesday, May 30th -8:00am - 1O:OOam. Bus stop outside New World, Commerce Lane. BAY OF PLENTY REGIONAL COUNCIL TOI MOANA 55 DRIVE CHANGE ATTACHMENT0 Moving towards moving better Frequently Asked Questions (FAQs) Proposed operating hours • Under our proposed changes we're looking at having consistent operating hours across the Tauranga urban network of 6am to ?pm, Monday to Sunday. Fares • We will ask for feedback on bus fares later in the year, this includes School hopper bus fares. FAQs Bayhopper services Why change? We are proposing changing our Bayhopper services to help us move towards moving better around our City. We'd like to deliver a flexible public transport network that provides more travel choices when our new contracts commence mid next year (July, 2018) What changes are you proposing? • A redesigned bus network with more direct routes and more buses • New buses with more features and less emissions • New technology to provide passengers with better information • Giving buses priority over other traffic in some places • Improving options for school students • These changes will be staged over the next 10 years as part of the Public Transport Blueprint, but a large part will commence mid next year (July, 2018) when our new service contracts begin. When will the changes be implemented? At this stage we are seeking feedback on these proposed changes. Your feedback will influence what Bayhopper bus service will be delivered next year. You will be notified later this year on what decision has been made once all feedback has been received and reviewed. Are you introducing any new routes? Yes. We will be adding 4 new routes to our network to help improve cross town journeys. These will be: Cross Town Connector (The Lakes to Bayfair via Maungatapu)- Papamoa East Express (Papamoa East to CBD via Hewletts Road)- Cityloop (Greerton- Hospital- CBD- Mount- Bayfair). Are you removing any current routes? Route 36 will be replaced by the Crosstown Connector. Route 2 (Windermere to Mount) will no longer operate. This service is being replaced by the Crosstown Connector and an enhanced Route 55 service. ~.. BAY OF PLENTY ~~ REGIONAL COUNCIL iitWe""ii TOI MOANA 56 DRIVE CHANGE AITACHMENT[g Moving towards moving better Will I have to walk further to get to my closest bus stop? Some people will need to walk a little further because of the route changes whilst otherwise will have a much shorter walk. The vast majority of people living in Tauranga will be within 400 metres of a bus stop. When will the changes be implemented? The changes are planned to be implemented by mid next year (July, 2018). What can my feedback influence? We will be assessing all your feedback in order to refine our public transport blueprint, the network layout, operating hours, bus routes and the features we include on our buses. Please provide your feedback by 5pm 6 June or by dropping into one of our community sessions or filling out our online surveys on our engagement website www.drivechange.co.nz. FAQ Schoolhopper Why make changes? • We want improved transport services for our schoolchildren who are travelling outside of their zoned school area to attend their school of choice. • Over the past two years more school children are using the public Bayhopper buses, reflecting a demand for more travel options to and from schools (that are outside of their zoned schools) and to extracurricular activities. • Tauranga is the only urban centre that still offers a school bus service for moving students out of their neighbourhoods to schools of choice that are out of their zoned school areas. • We'd like to deliver a flexible public transport network to provide more travel choices, and this means focusing our resources on the public Bayhopper services • Schools have been provided with full information packs to give to parents including travel options to school on the revised Bayhopper service. How did you decide which services were retained and which were removed? We used the following guidelines to determine the criteria for retaining and removing services: • Intermediate and secondary school students will be served by the public Bayhopper network except where capacity on the public bus is insufficient • Primary students will be served by the Schoolhopper network where practical • Public and Schoolhopper bus timetables will be scheduled to enable students to arrive at school on time • Students living further than 8 to 10 kilometres from their school will not be served by School hopper. ~.. BAY OF PLENTY ~~ REGIONAL COUNCIL ro-es TOI MOANA 57 DRIVE CHANGE AlTACHMENTrJ Moving towards moving better There are exceptions to these guidelines, particularly where students cannot reasonably use the public service to access their school. Why are you moving school students on to the public network? Moving more school students on to the public network means that our public buses will be more cost effective to run as these will carry more passengers. We want students to be familiar with the public bus network so that its easier for them to make other non-school trips on public buses. Many intermediate and secondary students are already choosing to use the public bus service instead of the Schoolhopper as it offers flexible travel times. This has resulted in a drop in the number of students on school services which makes it less viable to operate Schoolhopper services. Will my child be safe on the public bus service? If your child is new to the public bus service we have put together a safety guide for travel on our buses www.drivechange.co.nz/safebusguide What happens if the public bus is full? We will be providing additional capacity on public bus routes where this is needed to get students to and from school. If a bus is over capacity (insufficient standing room) we will add more buses. What are the operating hours? Do you have timetables? School bus services will operate to ensure students reach their schools on time. Public buses will be timetabled to ensure students do not have to wait long to catch the bus. The proposed operating hours for the public buses are between 6am and 7pm in Tauranga. Operating hours forTe Puke, Katikati and Omokoroa vary and exact trip times are yet to be determined. You can tell us what you think of our proposed operating hours by going to www.drivechange.co.nz/operatinghours What are you doing to ensure my child can cross the road safely when changing services? We will be working with Tauranga City Council to identify areas where there needs to be improved crossings for pedestrians to ensure students are able to cross the road safely. Will my child get to school on time? In most cases yes, but buses like other vehicles on the road are affected by busy roads, road works, and other delays which means this will not necessary to be the case all the time. We'll be installing monitoring equipment on all our buses that will let schools know when a service is running late. Students will also be encouraged to ensure their departure time for school allows plenty of time to get to school particularly if they have to transfer onto another service. Where are the interchanges located that you have mentioned- e.g. Hairini Interchange? Our proposed changes to our public bus service includes adding in 5 interchange points. This will allow public services to come together and enable passengers to transfer easily between buses. This provides more choices for where people can travel without have to go to the CBD to change onto another service, as they do now. Proposed interchange locations are: • Bayfair (shopping centre) ._'lllllllllifl BAY OF PLENTY .;,::;;; REGIONAL COUNCIL fti - -- TOI MOANA 58 AlTACHMENT~ DRIVE CHANGE Movi ng towards moving better • Hairini Interchange (on Welcome Bay Road near Greenwood Park Lane) • Tauranga Crossing (outside shopping centre) • Brookfield (near the shopping centre) • Tauranga CBD (Willow Street). Background information The Bay of Plenty Regional Council manages public transport in the region. The Bayhopper and School hopper services are funded by the Regional Council, the NZ Transport Agency and by users through fares. The Public Transport Committee which consists of transport partners- Bay of Plenty Regional Council, Tauranga City Council, Western Bay of Plenty District Council and the NZ Transport Agency will make a decision on what Bayhopper and Schoolhopper services will be delivered next year. This decision is expected to be made later in the year. The existing Bayhopper and Schoolhopper services will expire and Tauranga City and the Western sub region has experienced significant growth in the last few years and will continue to do so over the next 10-30 years. As result of this growth our City is facing some existing transport challenges including congestion along busy routes and road safety. Building a strong public transport network will encourage more people out of private cars and onto ou r buses and help us move towards moving better around ou r city. The Bay of Plenty Regional Council has been consulting with stakeholders particularly those in the health and disability sector, with schools and with existing customers, this feedback has helped them to develop the proposed network plan for both the Bayhopper and School bus services. To ensure these proposed changes are right, they are seeking feedback from stakeholders, schools, parents, existing users and the wider public to ensure these changes are the right ones to make, and also what else they need to consider. The feedback we are seeking through this engagement look to determine- where our buses will go, how often they travel and what will be on them. The Bay of Plenty Regional Council will also work with their transport partners to look at ways to optimise our public transport service to encourage more people onto our buses by looking at bus lanes, giving buses a head start at traffic lights, installing park and ride sites or making changes to the way parking works in Tauranga. These ideas are still being developed and we will be asking for feedback on these ideas. Bus fares will be discussed later this year by the Public Transport Committee. The current feedback is open from Monday 15 May through to 2 July this year. .... BAY OF PLENTY ~~ REGIONAL COUNCIL ra""iii TOI MOANA 59 Date 15 May 2017 Open Session Subject Financial Repo rt Omokoroa- April 2017 Western Bay of Plenty District Council Omokoroa Community Board Financial Report Omokoroa- April 2017 Purpose and Summary This report provides the Community Board with a six-weekly monitoring of its operational budget. Attached are the financial statements for the period up to 30 April 20 17 (Attachment A). Total operational costs are lower than budget and include conference expenses, grants, mileage allowances, salaries and inter-department charges. Contingency expenses are over budget yea r to date, but are on budget for the whole yea r. Grant payments made to date: $ Night Owls Cinema [OM22.7.1] $(1 150) CYBER Link Omokoroa [OM21.3.2l $(423) Unexpected Heroes Exhibition [OM2.4] $(1 138) Total grants to date $(2,711) Committed - Operational expenditure $ Omokoroa ANZAC Commemoration Committee [OM2.4] $(662) Omokoroa ANZAC Day Service [OM2.5] $(200) Total committed - operational expenditure $(862) A2900521 Page 1 60 Date 15 May 2017 Open Session Subject Financial Report Omokoroa -April 2017 2016/17 reserve analysis: 2016/17 Openinq Balance $330 353 Contribution towards the cost of the new sports pavilion on the $(6,300) Western Avenue sports ground [OM9.4.2]. Omokoroa skate path - $50k contribution from Community $(50,000) Board Q_er OM8.6.2 October 2014 Omokoroa skate path - $10k contribution from Community $(10,000) Board per OM21.3.3 for stage 3 2016/17 Closing Balance $264 053 Committed - Reserve expenditure Funding for the proposed Tinopai Reserve to Lynley Park $(60,000) Walkway [OM1.9]. Contribution towards the cost of the new sports pavilion on the $(93JOO) Western Avenue sports ground [OM9.4.2]. 2016/17 Closing Balance after committed expenditure $160 353 Recommendation THAT the Management Accountant's report dated 15 May 2017 and titled "Financial Report Omokoroa -April 2017" be received. - ~~ ·····················--···································-- Ch ~romans Management Accountant ...... Approved Ian Butler~~···· ~ ·········---··-······························································· ·· ·------··-··-·- Finance M ager A2900521 Page 2 61 Western Bay of Plenty District Council Income and Expenditure Statement For the period ended 30 April 2017 Omokoroa Community Board Year to Date Full Year Last Year Variance Actual Budget (Unfav)/Fav Budget Actual $ $ $ $ $ Direct Costs Conference Expenses 0 0 0 0 1,000 0 Contingency - [see breakdown below] 1,680 1,500 (180) ® 5,000 1,675 Grants 2,711 3,000 289 0 5,000 2,565 Mileage Allowance 671 1,374 703 0 2,000 751 Salaries 16,042 20,943 4,901 0 24,694 18,002 Inter Department Charges 27,070 27,070 0 0 32,480 32,484 Total Operating Costs 48,174 53,887 5,713 0 70,174 55,477 Interest Expense 0 0 0 0 (6,000) (17,006) Total Direct Costs 48,174 53,887 5,713 0 64,174 38,472 Costs Allocated 0 0 0 0 0 0 Total Costs 48,174 53,887 5,713 0 64,174 38,472 Income Rate Income 62,221 58,480 3,741 0 70,174 59,626 Total Direct Income 62,221 58,480 3,741 0 70,174 59,626 Net Cost of Service 14,048 4,593 9,455 0 6,000 21,154 Contingeng - breakdown Omokoroa Settlers Hall - Meeting 80 Chair Training Taupo - Murray Grainger 100 Omokoroa Community Church - Hall Hire 48 NZ Community Boards Conference 1,452 Year to date contingency costs 1,680 Communi~ Board Reserves Opening Balance - Surplus (Deficit) 330,353 Western Avenue sports ground pavilion [OM9.4.2]. (6,300) Omokoroa Skate Path [OM8.6.2] (50,000) Omokoroa Skate Path [OM21.3.3] (10,000) (Decrease) Increase in year (66,300) Closing Balance - Surplus (Deficit) 264,053 62 Western Bay of Plenty District Council Formal Meeting Schedule 2017 JUNE 2017 Meeting Date Time Venue Queen's Birthday - Monday 5 June 2017 Long Term and Annual Plan 6 June 9.30 am Chambers Committee Omokoroa Community Board 6 June 7.00 pm Omokoroa Community Church Hall Katikati Community Board 7 June 7.00 pm Katikati Library and Service Centre Community Committee 8 June 9.30 am Chambers Transport Committee 12 June 1.00 pm TCC Council Chamber Waihi Beach Community Board 12 June 6.30 pm Waihi Beach Community Centre Maketu Community Board 13 June 7.00 pm Maketu Community Centre Te Maru o Kaituna River Authority 14 June 10.30 am Council Chamber Rotorua Lakes Policy Committee 15 June 9.30am Chambers (Coastal Erosion Decisions) Te Puke Community Board 15 June 7.00 pm Te Puke Library and Service Centre SmartGrowth Implementation 21 June 9.00 am TCC Council Chamber Committee Operations and Monitoring 22 June 9.30am Chambers Committee Transport Committee 23 June 9.30am TCC Council Chamber Council 29 June 9.30am Chambers Regional Transport Committee 30 June 9.30 am Mauao Room BOPRC JULY 2017 Regulatory Hearings Committee 4 July 9.30 am Chambers Regulatory Hearings Committee 5 July 9.30 am Chambers (If required) Transport Committee 10 July 1.00 pm TCC Council Chamber Community Committee 20 July 9.30am Chambers Policy Committee 27 July 9.30am Chambers (WMMP Decisions)