Frankfurt mein Zuhause GUIDE FOR LIVING WITH A BABY

This brochure is also available in German, Spanish, French, Polish and Turkish under the “Welcome pack” rubric on www.frankfurter-kinderbuero.de. BABY SUPPLIES

CRYING UNIT

PARENT HOTLINE

MIDWIVES

PARENTAL BENEFITS

1 Waaah!

2 Waaah!

Congratulations on your little bundle of joy! 3 4 Dear Parents,

Congratulations on the birth of your child! In this bro- chure, we have compiled a host of useful tips, addresses and telephone numbers in an effort to make the transi- tion into your new family life as smooth as possible. We are providing you with information about what Frank- furt has to offer. Regardless of whether you are a single parent household or raising your child together, what section of town you live in or where your cultural roots are. is a family town. Our first order of business is to provide parents and children with the right environ- ment for living, laughing and loving.

I wish you the most exciting, chaotic and amazing time of your life.

Yours sincerely,

Sylvia Weber Dezernentin für Integration und Bildung

5 Content

Das Kinderbüro (Children’s Office) 8 Das Familien-Info-Café (Family Info Café) 10 The “Frühe Hilfen” (Early Help) Guide 10 The Babylotsen (Baby Guides): Always there for you and your family 11 Returning to daily life after coming home from the hospital 12 After returning to daily life 14 Time to take care of the paperwork (checklist) 14 The stuff we need for daily life and where to get it 16 Things that are fun and good for you 16 How should I talk to my child? 18 What to do when babies cry 20 Never shake babies! 21 Teenage mums under the age of 18 22 Pregnant again? 22 Running a single parent household 23 When your relationship is on the rocks 23 When parents need help 23 Diversity counts! 24 Growing up with a disability 24 People from more than 180 countries 25 Rainbow families 25

How do I brush my child’s teeth? 26

6 Things are just a little bit different for us 27 I am afraid when mummy and daddy fight 28 I honestly had no intention of hitting my child 28 Family midwives will provide support for the daily routine 29 There are so many types of drugs and dependencies 29 Creating a work-life balance 30 Trainees, female and male employees are eligible for parental leave 30 Mothers and fathers who receive unemployment benefits (Hartz IV) 31 Mothers and fathers who are registered with the Federal Employment Agency (Agentur für Arbeit) or who are looking to rejoin the workforce 31 Vocational training and studying with a child 32 Employment protection 32 If your child is sick 33 Who will take care of my child when I am sick? 33 Everything you should know about childcare 34 “Childcare preparations” – checklist 35 How long will we have to wait for a childcare place, what will it cost and where can we get financial assistance? 36 Emergencies 36 Types of care – Table 37 Money makes the world go around 38 Child benefit (Kindergeld) 38 Parental Benefit (Elterngeld) 39 Parental Benefits Plus (Elterngeld Plus) 39 Child allowance (Kinderzuschlag) 40 Household advance (Unterhaltsvorschuss) 40 When money is tight 41 Frankfurt Pass 42 Questions regarding unemployment benefits II (Arbeitslosengeld II, Hartz IV) 42 Educational and care package (Bildungs- und Teilhabepaket) 42 When the apartment has become too small 43 Financial support for diapers and the like 44 Glossary 46 Directory of addresses 47 In Case of Imminent Danger 51 Important telephone numbers 51

7 We represent the interests of the children in our city

The Children’s Office – raised without violence, and the the central point of right to both parents and a safe contact for children and home. parents Our involvement is as varied as chil- The Children’s Office places its focus dren’s lives themselves: we provide on children and their parents. This is prompt support without the red where you will find competent tape – wherever children’s interests partners for all your needs. Since are affected. We encourage children 1991 we have been charged with to stand up for their own rights. representing the community’s in- terests for the implementation of children’s rights in support of a child and family-friendly Frankfurt. The UN Con- vention on the Rights of the Child (CRC) is a binding regulation stipu- lating children’s rights for children world-wide. This includes, for instance, the right to health and educa- tion, the right to being

8 Should you need information, or The Family Info Café is open on have questions about daily life with Tuesdays from 2.00 pm to 5.00 pm. your baby, the Children’s Office will This offer is free of charge and be here to support you. Come by requires no registration. with your baby and explore the play corner and the Family Info Café at our facility in Nordend, Frankfurt, and enjoy a cup of coffee – you will always receive a warm welcome. Frankfurter Kinderbüro Schleiermacherstraße 7, 60316 Frankfurt am Main Tel.: 069 212-39001 Email: [email protected] www.frankfurter-kinderbuero.de Office hours: Mon. – Fri., 9:00 a.m. – 5:00 p.m. U4: Underground station Höhenstraße

Our mission: To give Frankfurt’s children a voice. But listening is our first priority.

9 The Family Info Café

Life with a child represents a new Frankfurt Children’s Office can help beginning, a new person has arrived. you in your new situation with tips Besides the joy and happiness, there and addresses and also a personal will also be questions and, at times, chat. Come and visit us in the Fam- concerns. Authorities require docu- ily Info Café in the Schleiermacher- ments, working life and the partner- straße 7 (in the same building as the ship change. You will receive a great Children’s Office). We look forward deal of information – do not let your- to seeing you there! Tuesdays from self become unsettled by this. The 2.00 pm to 5.00 pm.

The “Frühe Hilfen” (Early Help) Guide

Early Help involves offers for families. Where can I find a parent-child There are many offers for families in group? Who can help answer my Frankfurt am Main. How can I get questions on my baby’s develop- to know other parents in my area? ment? Where can I receive support with looking after my child?

The “Early Help” guide offers a summary of what’s available: Find the right contact yourself! www.frankfurt.de/wegweiser- fruehe-hilfen

10 The Babylotsen (Baby Guides): Always there for you and your family

New beginnings also involve many new questions. The Baby Guides would like to help you be well in- formed and looked after, after the birth of your child. You will find the Baby Guides in all Frankfurt mater- nity clinics.

Baby Guides in Frankfurt www.babylotse-frankfurt.de Telefon: 069 970 901 45 E-Mail: [email protected]

11 Returning to daily life after coming home from the hospital

Everything is new: paediatrician. The midwife is paid by suddenly we are no the health insurance company or the so- longer in charge, cial welfare office. She provides tips, for and the baby controls instance on how to hold and change a our schedule. baby, and what mummy and daddy can do when the baby does not drink, loses Even at night, our baby is hungry and weight or cries at night. She also supports needs to be changed. We are slowly mothers who are not feeling well, who finding our way into the new life rou- suffer from baby blues or depression. tine and into our new roles as mummy Addresses of midwives available on: www.hebliste.de and daddy. Our parents are now grand- Bund freiberuflicher Hebammen Deutschland (Association of Independent Midwives) parents, siblings have become uncles Tel.: 069 795 349 71 Email: [email protected] and aunts, children now have a sister or www.bfhd.de a brother. Sometimes we have no idea Landesverband Hessischer Hebammen (State Association of Midwives in ) why our baby is crying. Could it be hun- Tel.: 0561 316 064 4 Email: [email protected] ger, a burp, a full nappy, or the need www.hebammen-hessen.de for quiet and comfort? We are begin- ning to understand our child without words being spoken.

The first contact for all questions are the Baby Guides in the hospital, the midwives who offer follow-up care in your home after the birth and the

12 The pediatrician will see the baby Kindernotfallambulanz in der Kinderklinik am Klinikum Frankfurt Höchst during all required preventive care ex- (Pediatric Emergency Service at the Pediatric Clinic of Frankfurt Hoechst Clinic) aminations (U-Untersuchung). Please Gotenstraße 6–8, 65929 Frankfurt am Main Tel.: 069 310 633 22 always remember to bring the examina- tion records with you which you re- ceived at birth. If you have questions about your child’s health, or the child is sick, you can contact your pediatrician at your convenience. Pediatric emergen- cy services are on-call outside of your pediatrician’s office hours. The experts at the city’s Department of Health (Städ- If the mother continues to need help tisches Amt für Gesundheit) are also after giving birth, the statutory health happy to provide assistance for all issues insurance can pay for a household related to child and juvenile medicine. aid. This requires a medical certificate, ALL CHILDREN for instance from your primary care ARE ENTITLED TO physician. Your health insurance can MEDICAL CARE. ! provide you with addresses for sup-

Addresses of paediatricians available on port services. The health insurance may www.stadt-frankfurt.de, key word: paediatricians or under www.arztsuchehessen.de. also pay for a person who you know.

Gesundheitsamt (Health Authority) Families who do not have health insur- Breite Gasse 28, 60313 Frankfurt am Main Tel.: 069 212 33970 ance can contact the social welfare Email: [email protected] www.gesundheitsamt.stadt-frankfurt.de office.

Gesundheitsamt (Health Authority) Notmütterdienst – Familien- und Seniorenhilfe Humanitarian consultation hour (Emergency Mother Services - Family and Senior Children’s consultation hour Assistance) (only for children who do not have health insurance): Sophienstraße 28, 60487 Frankfurt am Main Wednesday 8.00 am – 11.00 am Tel.: 069 951 03 30 Zeil 5, 2.Stock, 60313 Frankfurt am Main www.notmuetterdienst.de Tel.: 069 212-452 41 Email: [email protected] Other addresses at the Frankfurter Kinderbüro Schleiermacherstraße 7, 60316 Frankfurt am Main Kinderärztlicher Notdienst in der Uniklinik Tel.: 069 212-39001 (Pediatric Emergency Service at the University Clinic) Email: [email protected] Theodor-Stern-Kai 7, Haus 32 Eingang C www.frankfurter-kinderbuero.de 60596 Frankfurt am Main Office hours: Mon. – Fri., 9:00 a.m. – 5:00 p.m. Tel.: 069 630-17170 U4: Underground station Höhenstraße Emergency room, Tel.: 069 630-15249

13 What? When? Register the baby No later than 7 days After after birth returning to daily life

Time to take care of Register your baby with the health Possible from birth insurance company if you have the paperwork health insurance

Cumbersome but necessary: complet- ing forms. Government agencies and organizations need information about If fathers want to This is always possible, be recognized as even before birth your new family status. These include the father the Standesamt (Civil Registry Office), If you are not married, This is always possible, the health insurance and the Familien- you can declare joint even before birth custody of your child kasse (State Family Fund). The following The State Family Fund (Famil- Possible after birth ienkasse), which pays the child checklist will help you to decide what benefits (Kindergeld), also needs the original birth certificate can wait and what needs to be taken Parental benefits Possible after birth (Elterngeld) (observe any application care of immediately. periods)

Parental leave Your employer should be (Elternzeit) informed in writing at the latest 7 weeks before your planned parental leave.

Taxes

Other questions?

14 Where? Information Completed? At the hospital or at the civil registry office (Stand- Information available from the Standesamt (registry office). Hotline: esamt), hotline: 069 212-73505 (Central District), 069 069 212-73505 (Mitte/Central district), 069 212-45570 (Höchst District) 212-45570 (Höchst District)

Foreign Citizen Affairs, Office of Public Order If parents have residence status, this status is also assumed by the baby. (Ausländerangelegenheiten Ordnungsamt) If the parents have applied for the right of asylum, this asylum application Kleyerstraße 86, 60326 Frankfurt am Main should also be submitted for the child. If the parents have residence status, Telefon: 069 212-42485, Fax: 069 212-42216 this is also assumed by the baby. The baby must therefore be registered E-Mail: [email protected] with the Immigration Authority. Please use the “Residence permit, Applica- tion of issuance / extension” form (which can be found on www.frankfurt. de) and send this to the Immigration Authority by post with a copy of your birth certificate. Branch Office of the Federal Authority for Migration (Bearbeitende Außenstelle des Bundesamtes If the asylum procedure has not been completed yet, an application für Migration) for right of asylum must be submitted for the baby.

The forms for the free family insurance with the statu- You will need to provide the health insurance with the birth tory health insurance can either be downloaded from certificate. Married couples with different surnames will also the Internet or can be requested by phone. need to provide their marriage certificate. Some pediatricians ask for the health insurance card at the Youth and Social Welfare Office, 51.D4 Refugees first preventive care examination. and Non-Residents (Jugend- und Sozialamt, 51.D4 Flüchtlinge und Auswärtige) Payments for the necessary medical care for families who do not have Mainzer Landstr. 291, 60326 Frankfurt am Main health insurance and have applied for the right of asylum will be assu- Telefon: 069 212-70775, Fax: 069 212-40581 med by the social welfare office. E-Mail: [email protected]

At the civil registry office (Standesamt), hotline: 069 Only with the mother’s consent 212-73503 (Central District), 069 212-45570 (Höchst District), or the youth welfare office (Jugendamt), 069 212-38269, or by a lawyer. In the social welfare offices in the town halls (p. 27)

At the youth welfare office or a lawyer Counselling services are provided by the youth welfare office, hotline: 069 212-38269, or the respective welfare office.

Employment Agency (Agentur für Arbeit Frankfurt) EUR 194 are paid on a monthly basis for each child under 18 years of age, Fischerfeldstraße 10–12, a little more starting with the third child. If the child lives with its parents, 60311 Frankfurt am Main, Tel.: 0800 455 553 0 the parents decide who among them will receive the child benefits. To www.familienkasse.de receive child benefit, parents require at least a residence permit.

Parental Benefits Office at the Office for Support and The parental benefits are also paid to unemployed persons. Mothers and Social Affairs fathers who are raising their child themselves and who work less than 30 (Elterngeldstelle beim Amt für Versorgung hours per week are paid at least EUR 300, but no more than EUR 1,800 und Soziales) per month for a period of up to 14 months. To receive parental allowance, Walter-Möller-Platz 1, 60439 Frankfurt am Main parents require at least a residence permit. Those who have applied for Tel.: 069 15671, Email: [email protected] the right of asylum (procedure not completed yet) or have exceptional leave to remain will not receive child benefit or parental allowance.

At the employer’s offices At registration, parents must choose when they would like to take the parental leave within a 2 year period. Employees with a temporary or part time work contract as well as trainees or people in partial employment are also entitled to parental leave as long as the child lives in the same household and they look after the child themselves. www.bmfsfj.dee

The city administration will forward your data to the tax office. If you are married and both of you work, you will both receive the tax code IV on your tax card. If the child credit is to be accounted for differ- ently, you will need to complete the form “Elektronische Lohn- steuerabzugsmerkmale (ELStAM)” (Electronic payroll tax deductions). It can be found at www.hmdf.hessen.de. You will be sent your tax identification number automatically as soon as your child is registered with the registration office.

Federal Ministry for Family, Seniors, Women and Youth (BMFSJF Bundesministerium für Familie, Senioren Frauen und Jugend), Hotline: 030 201 791 30 Family benefits information tool – information on family benefits, support, requirements and much more: www.infotool-familie.de

15 The stuff we need Things that are fun for daily life and where and good for you to get it Taking care of yourself is just as important Nappy changing table, carrying wraps, bassi- as taking care of your baby. Things are easier net, baby carriage, nappies, body-suits, and when parents are content and relaxed. It is hats: a newborn needs all kinds of stuff. good to meet other mothers and fathers, Most of it can be purchased inexpensively, for to hear from them how they are going about instance at children’s clothing markets. The things, and to spend time with them and Internet or notices provide information when their children. There is no shortage of pro- these markets take place. Parents can also find grammes in Frankfurt for families. You can these things at baby supply stores and second- learn how to massage your baby with warm hand stores. Anyone with a Frankfurt Pass, a oil, or see how it acts in water for the first Berechtigungsschein (entitlement certificate), time. The Children’s Office has a great over- a student ID or a Hartz IV certificate can also view of all programmes. shop at social and family markets. Frankfurter Kinderbüro Schleiermacherstraße 7, 60316 Frankfurt am Main Business addresses for baby supplies can be found Tel.: 069 212-39001 in the Yellow Pages (included in the welcome package). Email: [email protected] www.frankfurter-kinderbuero.de World Shop Frankfurt Office hours: Mon. – Fri., 9:00 a.m. – 5:00 p.m. Mainzer Landstraße 349 (in the back courtyard) U4: Underground station Höhenstraße 60326 Frankfurt am Main, Tel.: 069 951 097 240 Email: [email protected] An overview of the offers is available here: www.frankfurt.de, Key word: Frühe Hilfen guide Caritasverband Frankfurt e.V. – (help for parents of babies and young children) Secondhand-Kaufhaus/Familienmarkt (Second-Hand Store/Family Market) Offers from associations can be found at www.caritas-frankfurt.de www.frankfurt.de, keyword: Vereinssuche

Family Market, Röntgenstraße 10 60388 Frankfurt am Main, Tel.: 069 247 514 9-6550

Kleider am Alleehaus, Königsteinerstraße 130, 65929 Frankfurt am Main, Tel.: 069 300 646 92

Kleiderläden in Frankfurt – DRK BV Frankfurt e.V. (Clothing Stores in Frankfurt – German Red Cross) www.drkfrankfurt.de

Kleiderladen Sachsenhausen Elisabethenstraße 15–17, 60594 Frankfurt am Main Tel.: 0173 2489188

Kleiderladen Griesheim Alte Falterstraße 16, 65933 Frankfurt am Main Tel.: 069 35 35 0616

16 Family education centres

Evangelische Familienbildung (Protestant Family Education) Darmstädter Landstraße 81, 60598 Frankfurt am Main Tel.: 069 605 004-11 course information/registration office Tel.: 069 605 004-40 secretariat Email: [email protected] www.familienbildung-ffm.de Kinder- und Familienzentrum Evangelische Familienbildung Höchst (Children and Family Centre Fechenheim) (Protestant Family Education, Hoechst) Familienbildung im Kinder- und Familienzentrum Fechenheim Leverkuser Straße 7, 65929 Frankfurt am Main Am Hennsee 21, 60386 Frankfurt am Main Tel.: 069 759 367 280 Tel.: 069 426 940 79, Fax: 069 426 945 70 Email: [email protected] Email: [email protected] www.familienbildung-ffm.de www.fgzn.de/kifaz

Evangelisches Familienzentrum REGENBOGEN Am Bügel Kinder- und Familienzentrum Morgenstern (Evangelical Family Centre REGENBOGEN Am Bügel) (Children and Family Centre Morgenstern) Ben-Gurion-Ring 39, 60437 Frankfurt am Main Platenstraße 77, 60431 Frankfurt am Main Tel.: 069 507 707 8, Fax: 069 507 713 2 Tel.: 069 560 202 58, Fax: 069 560 202 69 Email: [email protected] Email: [email protected] www.caritas-frankfurt.de Evangelisches Kinder- und Familienzentrum Goldstein (Protestant Children and Family Centre Goldstein) Kinder- und Familienzentrum Nordwest An der Schwarzbachmühle 18b, 60529 Frankfurt am Main (Children and Family Centre Nordwest) Tel.: 069 660 557 771 0, Fax: 069 660 557 771 9 Thomas-Mann-Straße 6b, 60439 Frankfurt am Main Email: [email protected] Tel.: 069 957 761 96, Fax: 069 576 086 17 Email: [email protected] Evangelisches Kinder- und Familienzentrum Innenstadt www.kifaz-nordwest.de (Protestant Children and Family Centre City) Bleichstraße 44, 60313 Frankfurt am Main Kinder- und Familienzentrum Ostend Tel.: 069 292 384 (Children and Family Centre Ostend) Email: [email protected] Ostendstraße 70–72, 60314 Frankfurt am Main Tel.: 069 403 547 11; Fax: 069 403 547 12 FamilienGesundheitsZentrum Email: [email protected], www.ifz-ev.de (Family Health Centre) Neuhofstraße 32 H, 60318 Frankfurt am Main Kinder- und Familienzentrum Günthersburgallee 14 H, 60316 Frankfurt am Main (Children and Family Centre Riederwald) Tel.: 069 591 700, Fax: 069 593 129 Raiffeisenstraße 70, 60386 Frankfurt am Main Email: [email protected] Tel.: 069 421 066, Email: [email protected] www.kifaz-riederwald.de Familienzentrum Monikahaus (Monikahaus Family Centre) MUKIVA Kinder- und Familienzentrum e.V. Kriegkstraße 32–36, 60326 Frankfurt am Main (MUKIVA Children and Family Centre) Tel.: 069 973 82 30, Email: [email protected] Rendeler Straße 48, 60385 Frankfurt am Main www.skf-frankfurt.de Tel.: 069 447 460 Email: [email protected], www.mukiva.de IB Kinder- und Familienzentrum Griesheim (Griesheim IB Children’s and Family Centre) Nachbarschaftszentrum e.V. Platanenstraße 11, 65933 Frankfurt am Main (Neigborhood Centre, Ginnheim) Tel.: 069 219 389 7-13/-17, Fax: 069 219 389 711 Ginnheimer Hohl 14, HH, 60431 Frankfurt am Main Email: [email protected] Tel.: 069 530 566 79 www.ib-kitas.de/angebote/standort/210624 Email: [email protected], www.nbz-ginnheim.de

Internationales Familienzentrum e.V. (IFZ) Selbsthilfe und Nachbarschaftszentrum Ostend e.V. (International Family Centre) (Neigborhood Centre Ostend) Interkulturelle Familienbildung Waldschmidtstraße 39, 60316 Frankfurt am Main Ostendstraße 70, 60314 Frankfurt am Main Tel.: 069 439 645, Fax: 069 436 972 Tel.: 069 943 444-0, Email: [email protected] Email: [email protected], www.nbz-ostend.de www.ifz-e.de SOS Kinder- und Familienzentrum Katholische Familienbildung Frankfurt (SOS Children and Family Centre Sossenheim) (Catholic Family Foundation Frankfurt) Alt Sossenheim 9, 65936 Frankfurt am Main Tituscorso 2b, 60439 Frankfurt am Main Tel.: 069 3700 430-0, Fax: 069 3700 430-29 Tel.: 069 133 077 900 Email: [email protected] Email: [email protected] www.sos-kinderdorf-frankfurt.de www.fbs-frankfurt.bistumlimburg.de Zentrum Familie im Haus der Volksarbeit e.V. Kinder und Familienzentrum (Family Centre at the House of People’s Labour) (Children and Family Centre Eckenheim) Eschenheimer Anlage 21, 60318 Frankfurt am Main Sigmund-Freud-Straße 119, 60435 Frankfurt am Main Tel.: 069 150 11 38, Email: [email protected], Tel.: 069 954 150 60, Email: [email protected] www.hdv-ffm.de

17 How should I talk to my child? Talk to your child as often as possible as this is how your baby learns to speak. The first gurgling sounds will soon be replaced by the first syllables, double syllables and, later, simple words. Don’t „Dadada“ worry! You can’t do anything wrong here. Just talk to your child, no matter what you are doing.

Answer your child, even if s/he is unable to speak yet.

“Mmhh, this is your tasty puree!”

“Look, a flower!”

It’s easy to talk to each other during washing, feeding and nappy changing.

What can we see on our walk?

18 “Cat.”

“I love you.”

Look at picture books together.

Look at your baby when “Yes, you talk to him or her. a red ball.” “And the tower has fallen over again!”

Listen to your child patiently Your child and repeat his or her words. knows what s/he likes to play. Join in. “Rabbit.“ „Tavşan.“

Use the language which you use and enjoy most to speak to your baby – usually your first language.

19 When babies cry Babies cry, it’s normal. They cry because they can’t speak yet. Some babies cry a lot and very loud. This can be very strenuous. Someti- mes it is difficult to recognise why a baby is crying. No matter what the reason: a baby never cries to annoy its parents. Don’t leave your baby alone otherwise s/he will become scared.

Babies cry when To calm a baby, they … you can • are hungry • feed the baby. • are tired • change the nappy. • want to be cuddled • pick him or her up and walk around. • are scared • cuddle together. • are ill • q uietly talk to him or her or hum • are too hot or too cold something. • have a nappy which needs changing • massage his or her stomach or back. • or they are bored. • go on a walk. • offer a dummy.

Each baby is different. Take time to try and find out what helps your baby.

Ambulanz Frühkindliche Regulationsstörungen Das Frauen-Gesundheits-Zentrum Sozialpädiatrisches Zentrum (The Women’s Health Centre (Early Childhood Regulatory Disorders Clinic Frankfurt consultation hour for babies who cry a lot) Social Paediatric Centre) Neuhofstraße 32H, 60318 Frankfurt am Main Sonnemannstraße 3, 60314 Frankfurt am Main First consultation: free, Tel.: 069 943 409 5-39, Email: [email protected] To make an appointment call: 069 480 062 82 www.spz-frankfurt.de Zentrum Familie – Haus der Volksarbeit e.V (Family Centre – House of People’s Labor) Baby consultation hour in the Family Info Café Eschenheimer Anlage 21, 60318 Frankfurt am Main Free and confidential! To make an appointment call: 0171 306 227 5 Email: [email protected]

20 Never shake babies! If you shake your baby this can be life threatening. Babies are unable to support their heads themselves as their neck muscles are too weak. The brain is very sensitive and is pushed backwards and forwards during shaking. This can easily lead to internal bleeding. Internal bleeding can lead to disability and even death.

If you lose your patience and your baby ATTENTION! doesn’t stop crying: If you think that • breathe deeply in and out your baby is no • place baby in a safe place, for example the cot longer breathing, • sit down and leave the room for a moment • get support from family or friends call an ambulance • call a trusted person, for example your midwife immediately! • go to the paediatrician/hospital with your baby Never shake your • call the child protection helpline or the parent helpline baby! Emergency doctor: 112

Frankfurter Kinder- und Jugendschutztelefon Elterntelefon (Parent helpline) 0800 111 6550 (Children and Youth Protection Hotline) 0800 20 10 111 (toll free) Parental advice offices Frankfurt am Main: Mon . – Fri., 8:00 a.m. –11:00 p.m. www.ebffm.de Sat., Sun and holidays 10:00 a.m. –11:00 p.m. Further offers available on: www.frankfurt.de, Die Baby-Ambulanz des Instituts für Analytische Key word: Wegweiser Frühe Hilfen Kinder- und Jugendlichenpsychotherapie Anna Freud Institute Frankfurt e.V. (The Baby Clinic of the Institute of Analytical Child and Young People’s Psychotherapy Anna Freud Institute Frankfurt e.V.) Myliusstraße 20, 60323 Frankfurt am Main Tel.: 069 721 445, Fax: 069 972 025 88 Email: [email protected]

21 Teenage mums under Pregnant again? the age of 18 … Pregnancies are not always planned, … receive special support from the and some may even be unwanted. Sozialrathaus (Community and Social There are many pregnancy support Welfare Offices) and assistance offices, offices if you are pregnant and don’t e.g., pro familia. If the mother is not know what to do. married, the law prescribes a guardian. Beratung und Begegnung für Frauen Caritasverband Frankfurt e.V It is recommended that the guardian is (Assistance and Support for Women) Caritasverband Frankfurt e.V. familiar with German administration au- Affentorplatz 1, 60594 Frankfurt am Main Tel.: 069 254 931-22, Fax: 069 254 931-50 thorities. Students can informally apply Email: [email protected] Beratungsstelle für Frauen for mother protection at their school’s (Advice Centre for Women) Diakonisches Werk im Evangelischen administrative offices. Information on Regionalverband Alfred-Brehm-Platz 17, 60316 Frankfurt am Main this issue is available at: Tel.: 069 943 502 30, Fax: 069 943 502 35 Email: [email protected] www.schwanger-unter-20.de. www.diakonischeswerk-frankfurt.de pro familia pro familia Palmengartenstraße 14, 60325 Frankfurt am Main Palmengartenstraße 14, 60325 Frankfurt am Main Tel.: 069 907 447 44, Fax: 069 907 447 30 Tel.: 069 907 447 44, Fax: 069 907 447 30 Email: [email protected], www.profamilia.de Email: [email protected] www.profamilia.de Schwangerschaftsberatungsstelle (Pregnancy Advice Centre) Frankfurter Kinderbüro Sozialdienst katholischer Frauen e.V. Schleiermacherstraße 7, 60316 Frankfurt am Main Kriegkstraße 32–36, 60326 Frankfurt am Main Tel.: 069 212-39001 Tel.: 069 973 82 30, Telefax: 069 973 823 55 Email: [email protected] Email: [email protected], www.skf-frankfurt.de www.frankfurter-kinderbuero.de Office hours: Mon . – Fri., 9:00 a.m. – 5:00 p.m. Medical check-ups are important. The costs are as- U4: Underground station Höhenstraße sumed by the health insurance companies or the social welfare office. The humanitarian consultation Frankfurter Kinder- und Jugendschutztelefon hour provided by the health authority can advise (Children and Youth Protection Hotline) you if you are pregnant, live in Frankfurt and do not 0800 20 10 111 (toll free) have health insurance. Mon . – Fri., 8:00 a.m. –11:00 p.m. Sat., Sun and holidays 10:00 a.m. –11:00 p.m. Gesundheitsamt, Humanitäre Sprechstunden (Health authority, Humanitarian consultation hour) The youth migration services is a good contact Zeil 5, 60313 Frankfurt am Main, Tel.: 069 212-45241 point for people with a migrant background aged Email: [email protected] between 12 and 27 years: Hours of consultation: www.jugendmigrationsdienste.de Monday and Thursday, 8.00 am - 12.00 noon

Jugend- und Sozialamt 51.D4 Flüchtlinge und Auswärtige (Youth and Social Welfare Office 51.D4 Refugees and Non-Residents) Mainzer Landstraße 291, 60326 Frankfurt am Main Tel.: 069 212-70775, Fax: 069 212-40581 Email: [email protected]

22 Running a single parent When parents household … need help ...

… does not mean that you When living with children, situations can are alone. Instead, you can always arise that represent a challenge for refer to the Frauenreferat the parents. Sometimes a tip from another (Women’s Office). They mum or a pointer from grandpa will suf- provide free guidelines fice. And sometimeswe need the assis- with many useful tips tance of trained advisers. Contact points for single parents. Information can be for all questions involving families: Frankfurt found at: www.frankfurt.de, Children’s Office, Child and Young People’s search term: Alleinerziehende Protection Team and the 15 Frankfurt par- (Single parents) enting advice offices. They are knowledge-

If you require support with a paternity test or have able, work free of charge and maintain questions on maintenance claims for your child you can contact your local social welfare office at the town confidentiality. They will also refer you to hall which can offer free advice, also on many other topics. The addresses of the social welfare offices in other offices within the city that can help. the town halls are listed on page 27. Frankfurter Kinderbüro Verband alleinerziehender Mütter und Väter Schleiermacherstraße 7, 60316 Frankfurt am Main (Association of Single Parent Households) Tel.: 069 212-39001 Adalbertstraße 15–17, 60486 Frankfurt am Main Email: [email protected] Tel.: 069 979 818 84, Email: [email protected] www.frankfurter-kinderbuero.de www.www.vamv-frankfurt.de Office hours: Mon. – Fri., 9:00 a.m. – 5:00 p.m. U4: Underground station Höhenstraße Frankfurter Kinder- und Jugendschutztelefon When your relationship (Children and Youth Protection Hotline) 0800 20 10 111 (toll free) Mon. – Fri., 8:00 a.m. –11:00 p.m. is on the rocks … Sat., Sun and holidays 10:00 a.m. –11:00 p.m. Parenting advice offices Frankfurt am Main www.ebffm.de … help is available through assistance Verband binationaler Familien und Partnerschaften, iaf e.V offices that are also a point of contact Association of Binational Families and Partnerships, iaf e.V Geschäfts- und Beratungsstelle, Ludolfusstr. 2–4 for unmarried or same sex couples. 60487 Frankfurt, Tel.: 069 713 756-0, Fax: 069 707 509 2, Email: [email protected] Frankfurter Kinderbüro www.frankfurt.verband-binationaler.de Schleiermacherstraße 7, 60316 Frankfurt am Main Tel.: 069 212-39001 Elterntelefon - Nummer gegen Kummer 0800 111 0 550 Email: [email protected] Parents hotline (in case of concerns or queries) 0800 111 055 0 www.frankfurter-kinderbuero.de Anonymous and free from mobiles and landline numbers. Office hours: Mon. – Fri., 9:00 a.m. – 5:00 p.m. Mo.– Fr., 9.00–11.00 Uhr, Di. und Do.,17.00–19.00 Uhr U4: Underground station Höhenstraße

Frankfurter Kinder- und Jugendschutztelefon You will find a clear overview of all the (Children and Youth Protection Hotline) available offers here: www.frankfurt.de, 0800 20 10 111 (toll free) Key word: Frühe Hilfen guide (help for Mon. – Fri., 8:00 a.m. –11:00 p.m. parents of babies and young children) Sat., Sun and holidays 10:00 a.m. –11:00 p.m. 23 Diversity counts! Growing up with a disability

Every child is different. Some will start fare Offices). Parents can find other crawling and walking at an early stage. families in similar life circumstances, Others prefer to remain seated. Such among others, via the Selbsthilfe things can often get parents worried. Kontaktstelle Frankfurt (Self-Help Con- But these developmental differences are tact Office Frankfurt). completely normal. However, some chil- ALL CHILDREN ARE dren do actually need more support than ENTITLED TO FUTHERANCE. ! others. Mothers and fathers who are unsure should contact their pediatrician Addresses of paediatricians on: www.stadt-frankfurt.de, key word: paediatricians or the Frühförderstellen (Early Develop- or on: www.arztsuchehessen.de mental Support Office). The Frühförder- Gesundheitsamt (Health Authority) Breite Gasse 28, 60313 Frankfurt am Main stellen may suggest further steps. The Tel.: 069 212 33970 Email: [email protected] Sozialpädiatrische Zentrum (SPZ) (Social www.gesundheitsamt.stadt-frankfurt.de

Pediatrics Centre) and the Frühförder- Addresses for the Frühförderstellen (Early Developmental Support Offices) and the Sozial-pädi- stellen will also support mothers and atrische Zentren (Social Pediatric Centres) can be found at: www.asffh.de fathers in the case of premature birth. Hessisches Amt für Versorgung und Soziales The intent is to never leave parents alone (State of Hesse Office for Support and Social Matters) Walter-Möller-Platz 1, 60439 Frankfurt am Main with their fears and concerns, and to find Tel.: 069 15671 a manageable path together with them. Selbsthilfekontaktstelle (Frankfurt Self-help Office) Sonnemannstraße 3, 60314 Frankfurt am Main Tel.: 069 55 444, Fax: 069 559 380 Email: [email protected] Financial assistance information can www.selbsthilfe-frankfurt.net be obtained at the general Sozialdienst Other related Internet pages: www.frankfurt-handicap.de (Social Services) of the city’s Sozialrat- www.familienratgeber.de Publikation: “Mein Kind ist Behindert” zu finden auf: häusern (Community and Social Wel- www.bvkm.de/recht-ratgeber/

24 People from more than Rainbow families 180 countries … Families in which at least one parent … live together in Frankfurt. These is lesbian, gay, bisexual or transgender experienced contact points can offer can find information, advice and offers help with questions concerning this: here:

Amka, Amt für multikulturelle Angelegenheiten ILSE – Initiative lesbischer und schwuler Eltern (Department for Multi-Cultural Affairs) (ILSE – Initiative of Lesbian and Gay Parents) AmkA.Info – Information, Orientierung, Vermittlung www.ilse.lsvd.de Mainzer Landstraße 293, 60326 Frankfurt am Main Telefon: 069 212-41515 Lesben- und Schwulenverband für Hessen E-Mail: [email protected] (Hesse Lesbian and Gay Association) www.amka.de, www.vielfalt-bewegt-frankfurt.de www.hessen.lsvd.de

Verband binationaler Familien und Lesben und Schwulenverband Partnerschaften, IAF e.V. (Lesbian and Gay Association) (Association of Bi-National Families and www.lsvd.de Partnerships) Ludolfusstraße 2-4, 60487 Frankfurt am Main LIBS – Lesben Informations- und Beratungsstelle e.V. Tel.: 069 713 75 60 (LIBS – Information and Advice for Lesbians e.V.) Email: [email protected] www.libs.w4w.net www.frankfurt.verband-binationaler.de Schwule Väter Frankfurt am Main (Gay fathers Frankfurt am Main) http://frankfurt.schwule-vaeter.org

TraKiNE – Trans-Kinder-Netz e.V. www.trans-kinder-netz.de

Deutsche Gesellschaft für Transidentität und Intersexualität e.V. (dgti) www.dgti.org

Koordinierungsstelle für LSBTIQ Themen [email protected]

German courses, language schools, advisory services and integration courses available on www.integrationskurse-frankfurt.de

25 How do I brush my child’s teeth?

Even the first milk teeth have to be looked after. Regularly look in your child’s mouth and feel and massage the gums. The first tooth is there? “Clean” it from all sides. In the morn- ings and evenings, include a gum massage or teeth cleaning into baby’s washing/bath- ing routine. It’s more fun than a strict hy- giene measure. Music will help babies enjoy keeping their teeth clean! Use a soft small toothbrush with a little bit of children’s tooth- paste which contains fluoride once a day.

If you have questions concerning the correct way to clean baby’s teeth, there is a teeth cleaning consultation hour for parents and children at your health authority. Teeth cleaning lessons are also offered in the various city districts as well as in the Family Info Café of the Children’s Office. Appointments on: www.frankfurt.de, key word: Clean teeth

Gesundheitsamt, Abteilung Zahnmedizin Arbeitskreis Jugendzahnpflege für (Health Authority, Dental Medicine Department) Frankfurt und den Main-Taunus-Kreis Breite Gasse 28, 60313 Frankfurt am Main (Working Committee – Youth Dental Maintenance Tel.: 069 212-33621 for Frankfurt and Main-Taunus District) Email: [email protected] Mainluststraße 17, 60329 Frankfurt am Main Tel.: 069 232 414 Email: [email protected]

26 Things are just a little bit different for us

Sometimes things just don’t work out SOZIALRATHÄUSER COMMUNITY AND SOCIAL WELFARE OFFICES as expected. This can be caused by For Fechenheim, Riederwald, Seckbach and many different things. Perhaps the baby is Bergen-Enkheim Sozialrathaus Ost, Voltenseestraße 2 developing in a different way from that 60388 Frankfurt am Main, Tel.: 069 212-41211 Email: [email protected] in which the parents expected. Con- For Alt- und Innenstadt, Bornheim, Nordend flicts which may have been smouldering and Ostend Sozialrathaus Ost, Dienstort Bornheim even before the pregnancy erupt. Or Eulengasse 64, 60385 Frankfurt am Main Tel.: 069 212-30547, Email: [email protected] the parents are unable to establish a For Bockenheim, Rödelheim, Hausen, strong bond to their child because they and Westend-Süd Sozialrathaus Bockenheim, Rödelheimer Straße 45 themselves are having difficulty find- 60487 Frankfurt am Main, Tel.: 069 212-74304 Email: [email protected] ing their footing in life. Frankfurt has a For Dornbusch, Westend-Nord, Nordend-West, tight support network for any situation , Eckenheim and Sozialrathaus Dornbusch, Am Grünhof 10 in life. Your first point of contact for all 60320 Frankfurt am Main, Tel.: 069 212-70735 Email: [email protected] issues is the Sozialrathaus (Community For Griesheim, Gallusviertel, and Social Welfare Office) or theTeam and Sozialrathaus Gallus, Rebstöcker Straße 8 Kinder- und Jugendschutz (Child and 60326 Frankfurt am Main, Tel.: 069 212-38189 Email: [email protected] Youth Protection Services), For , , Sossenheim, , Hotline: 0800 20 10 111 (toll free) Höchst and Mon. – Fri., 8:00 a.m. –11:00 p.m. Sozialrathaus Höchst, Palleskestraße 14 Sat., Sun and holidays 10:00 a.m. –11:00 p.m. 65929 Frankfurt am Main, Tel.: 069 212-45527 Email: [email protected] You will find a clear overview of all the For , , Ginnheim, Kalbach- available offers here: www.frankfurt.de, Riedberg, , , Key word: Frühe Hilfen guide (help for , , Nieder-Erlenbach, parents of babies and young children) Nieder-Eschbach and Praunheim Sozialrathaus Nord, Jugend- und Sozialamt Families who have applied for the right of Emil-von-Behring-Straße 14, 60439 Frankfurt am Main asylum and who live in Frankfurt can contact Tel.: 069 212 32274, Email: [email protected] the social welfare office. Youth and Social Welfare Office For Sachsenhausen-Süd, Sachsenhausen-Nord, 51.D4 Refugees and Non-Residents (Jugend- und Sozialamt , , Goldstein and Schwanheim 51.D4 Flüchtlinge und Auswärtige) Sozialrathaus Sachsenhausen, Paradiesgasse 8 Mainzer Landstraße 291, 60326 Frankfurt am Main 60594 Frankfurt am Main, Tel.: 069 212-33811 Tel.: 069 212-70775, Fax: 069 212-40581 Email: [email protected] Email: [email protected] 27 I am afraid when I honestly had mummy and daddy no intention of fight ... hitting my child ...

Even babies can sense an aggressive Parents know that they should never hit environment within the family. They nor shake their child. But nevertheless, then sometimes begin to cry a lot to it can still happen in certain situations, gain attention. They may also remain in which they are unable to control very quiet to protect themselves. their rage, despair or overwhelming Frankfurter Kinder- und Jugendschutztelefon emotions. It is essential to disengage (Children and Youth Protection Hotline) 0800 20 10 111 (toll free) Mon. – Fri., 8:00 a.m. –11:00 p.m. from this downward spiral of violence, Sat., Sun and holidays 10:00 a.m. –11:00 p.m. because the consequences for children Informationszentrum für Männerfragen e.V. (Information Centre for Men’s Affairs) are far-reaching. For instance, children Sandweg 49, 60316 Frankfurt am Main Tel.: 069 495 04 46 Email: [email protected] who are subjected to violence often www.maennerfragen.de find themselves victims of bullying and Beratungs- und Interventionsstelle Frauen helfen Frauen e.V. (Support and Intervention Office – have difficulty integrating into groups. Women Helping Women) Berger Straße 40-42, 60316 Frankfurt am Main Tel.: 069 489 865 51, Email: [email protected] www.frauen-helfen-frauen-ffm.de Mothers and fathers who need help Beratungs- und Interventionsstelle für Frauen Support Office “am Frauenhof” can turn to various support offices. Schwanheimer Straße 7, 60528 Frankfurt am Main Tel.: 069 430 547-66, Fax: 069 430 547-67 These work free of charge and are re- Mobile: 0172 619 89 84 Email: [email protected] www.frauenhaus-frankfurt.de quired to maintain confidentiality.

Anlaufstelle für Mädchen und Frauen, die von sexualisierter, digitaler und körperlicher Gewalt ALL CHILDREN ARE bedroht oder betroffen sind (Contact point for girls and women who are ENTITLED TO A NON- threatened or affected by violence of a sexual, digital or physical nature) VIOLENT UPBRINGING. Kasseler Straße 1a, 60486 Frankfurt am Main ! Tel.: 069 709 494, Email: [email protected] www.frauennotruf-frankfurt.de Frankfurter Kinder- und Jugendschutztelefon (Children and Youth Protection Hotline) FiM – Frauenrecht ist Menschenrecht e.V. 0800 20 10 111 (toll free) (FiM – Women’s Rights are Human Rights) Mon. – Fri., 8:00 a.m. –11:00 p.m. Varrentrappstraße 55, 60486 Frankfurt am Main Sat., Sun and holidays 10:00 a.m. –11:00 p.m. Tel.: 069 970 979 70, Email: [email protected] www.fim-frauenrecht.de Deutscher Kinderschutzbund Bezirksverband Frankfurt am Main e.V. Deutscher Kinderschutzbund (German Child Protection Association Bezirksverband Frankfurt am Main e.V. Regional Association Frankfurt am Main) (German Child Protection Association Comeniusstraße 37, 1. floor, 60389 Frankfurt am Main Regional Association Frankfurt am Main) Tel.: 069 970 901 20 Comeniusstraße 37, 1. floor, 60389 Frankfurt am Main Email: [email protected] Tel.: 069 970 901 20 www.kinderschutzbund-frankfurt.de Email: [email protected] www.kinderschutzbund-frankfurt.de

28 Family midwives will There are so many provide support for the types of drugs and daily routine dependencies …

If parents are finding it difficult to -es Anyone who needs information and tablish a strong bond to their child, or is looking for help should contact the they themselves are struggling to gain Drogenreferat (Drug Directorate). a foothold in life, the City of Frankfurt Drogenreferat (Drug Directorate) Alte Mainzer Gasse 37 (ground floor) 60311 Frankfurt am Main, Tel.: 069 212-30124 has “early support” mechanisms which Email: [email protected] www.drogenreferat.stadt-frankfurt.de can help. Simply call the toll-free num- ber of the Kinder und Jugendschutz (Child and Youth Protection) team at 0800 20 10 111.

A service provided by the Frühe Hilfen (help for parents of babies and young children) involves the health authority’s family midwives: midwives, children’s nurses and paediatricians who, on a voluntary basis, visit families with a new baby in their homes for one year and offer support and assistance – free!

Frankfurter Kinder- und Jugendschutztelefon (Children and Youth Protection Hotline) 0800 20 10 111 (toll free) Mon. – Fri., 8:00 a.m. –11:00 p.m. Sat., Sun and holidays 10:00 a.m. –11:00 p.m

29 Creating a work-life balance

Having a small child living with the Trainees, female and family is exciting and challenging at the male employees are same time. Mothers and fathers need eligible for parental to think through exactly how many leave ... hours they can work and who takes on specific tasks in the household. Many … and this is independent of whether parents want to share the professional they work full-time, part-time, are par- and upbringing tasks as a team. The tially employed, or have a temporary old role model – dad goes to work and contract. Parental leave can last mum stays at home – has considerable for up to three years. The employer disadvantages. Mothers risk losing must be informed no later than 7 weeks touch with the working world. Fathers before this time begins. Elternzeit (pa- on the other hand experience too little rental leave) can be claimed by the of the exciting first years of their chil- father, the mother, or by both together. dren’s lives. The Federal Government After the parental leave, they are en- and a growing number of employers titled to return to their original job, are responding to the fact that mothers or to an equivalent job. and fathers want both: family and job. A temporary employment contract is not extended by pregnancy or paren- tal leave; instead it expires at the agreed time. An exception to this is a trainee contract, which typically expires after three years. Trainees can continue their training after the parental leave, be-

30 cause the contract is automatically extended. Information can be found at: www.bmfsfj.de.

Mothers and fathers who receive Arbeitslo- sengeld II (Hartz IV) (un- employment benefits) ...

… can obtain valuable information about qualifications, the part-time em- ployment market or childcare options at www.arbeitsagentur.de, search term: from the Beauftragter für Chancen- Veranstaltungen (events). gleichheit am Arbeitsmarkt/ BCA (Equal Other related Internet pages: www.perspektive-wiedereinstieg.de Opportunity Employment Officer) at www.new-hessen.de information sessions regularly conducted Part-time training for mothers: www.vbff-ffm.de by Job Centres. If you have not complet- Mothers and fathers ed school or vocational who are registered with training, are new in the Agentur für Arbeit Frankfurt or have ques- or who are looking tions on training and to rejoin the workforce further training …

Men and women can obtain informa- You can contact the Walter-Kolb Foun- tion about services provided by the dation which offers advice on school- Arbeitsagentur (Federal Employment ing, careers, studies and social welfare Agency) and about rejoining the work- matters. force at monthly events conducted Walter-Kolb-Stiftung e.V. Braubachstraße 30-32, 60311 Frankfurt am Main by the Bundesagentur für Arbeit at Tel.: 069 212-40900, Fax: 069 212-40901 Email: [email protected] Fischerfeldstrasse. Dates can be found

31 Vocational training and studying with a child

Secondary school students can infor- Young people with a migrant background aged between 12 and 27 years can receive advice and mally apply for maternity leave at their support from the youth migration services: www.jugendmigrationsdienste.de school administrative offices. Trainees can direct their questions to the IHK University students with a child can (Chamber of Commerce and Industry) request a leave of absence term at or the Handwerkskammer (Trade Cham- their university, or decide to study on ber). The Jugendjobcentre (Youth Job a part-time basis. Universities provide Centre) has information for mothers networks for studying parents, child- and fathers under the age of 25 without care, holiday games, nursing rooms and job training and who receive Arbeits- support for mothers and fathers. losengeld II (unemployment benefits). Frankfurt University of Applied Sciences Family Office Nibelungenplatz 1, building 6 / 2nd floor The Frankfurter Verein zur beruflichen 60318 Frankfurt am Main Tel.: 069 153 328 66 Förderung von Frauen (Frankfurt As- Email: [email protected] sociation for Professional Support of Goethe-Universität (Goethe-University) www.uni-frankfurt.de/39392181/familie

Women) supports mothers looking for Studentenwerk Frankfurt (Student Affairs Office Frankfurt) a part-time training opportunity. Tel.: 0180 178 833 6, www.studentenwerkfrankfurt.de

Handwerkskammer Frankfurt-Rhein-Main (Trade Chamber Frankfurt/Rhein-Main) Bockenheimer Landstraße 21, 60325 Frankfurt am Main Tel.: 069 971 72-818 Employment protection Email: [email protected] www.hwk-rhein-main.de IHK Frankfurt am Main By law, job terminations are not per- (Chamber of Trade and Commerce Service Centre) Börsenplatz 4, 60313 Frankfurt am Main Tel.: 069 2197-1280 or -1508 mitted from the start of the pregnancy Email: [email protected], www.frankfurt-main.ihk.de until the end of a four month period Jugendjobcentre (Youth Job Centre) Hainer Weg 44, 60599 Frankfurt am Main Tel.: 069 217-13493 after birth. During their Elternzeit (pa- Email: jobcenter-frankfurt-am-main.jugendjobcenter@ jobcenter-ge.de rental leave), mothers and fathers are VbFF – Verein zur beruflichen Förderung also protected from being terminated. von Frauen e.V. (Frankfurt Association for Professional Support of Women) This protection applies until the Eltern- Walter-Kolb-Straße 1–7, 60594 Frankfurt am Main Tel.: 069 795 099 0, Email: [email protected] zeit (parental leave), which can extend www.vbff-ffm.de

Further information at www.schwanger-unter-20.de for up to three years, expires.

32 If your child is sick ... Who will take care of my child when I am sick ... … and you have a job, you are entitled to an exemption from work for up to What if I am sick, and I have no one 10 days per year per parent and for up to look after my child? The statutory to 20 days in single parent households. health insurance can pay for a house- For couples, the sick-days can also be hold help. This requires a doctor’s cer- transferred to the partner in consultation tificate, for instance from the primary with the employer. If you have statutory care physician. You can obtain addresses health insurance, you are entitled to re- for support services from your health ceive Krankengeld (sick-pay). You must insurance carrier. It is also an option for present a doctor’s certificate in order the health insurance to pay for a person to claim it. The exemption from work is you know. independent of whether you are em- Notmütterdienst – Familien- und Seniorenhilfe (Emergency Mother Service – Family and ployed on a full-time or part-time basis. Senior Citizens) Sophienstraße 28, 60487 Frankfurt am Main Tel.: 069 951 03 30 www.notmuetterdienst.de

Frankfurter Kinderbüro Schleiermacherstraße 7, 60316 Frankfurt am Main Tel.: 069 212-39001 Email: [email protected] www.frankfurter-kinderbuero.de Office hours: Mon. – Fri., 9:00 a.m. – 5:00 p.m. U4: Underground station Höhenstraße

33 Everything you should know about childcare

Your child should spend a part of its ny kindergardens, toddler groups, play- day with other children in a stimulat- groups based on parent initiatives, public ing environment in order to give it the and private child daycare facilities, or best chance of developing normally. For mini-kindergartens. Parents can choose mothers and fathers, it is important that from various care facilities based on their child is reliably and lovingly cared their schedule. Looking for a suitable for. Mothers and fathers can only work place before birth makes little sense. effectively when they know that their Take the time to think about whether child is being taken care of in a reliable you need a daycare facility or a daycare and loving manner. The City of Frank- mother or father, and what your sched- furt provides a fertile environment for uling requirements are. Our checklist this concept. For instance, we are creat- will provide some guidance. ing the resources for it one step at a time, without compromising the quality ALL CHILDREN ARE ENTITLED TO FURTHERANCE. of care. Qualified daycare staff, compa- !

34 “Childcare preparations” – checklist

What needs to be done? Information Completed?

Preliminary Issues to consider: The Familienbildungsstätten (family considerations educational facilities) provide information events • When would we like to, work how much, about these issues. learn, attend courses? How many hours and on which days? • How can we divide work and childcare time? • How much care do we need as a result? • What is the minimum, what is the maximum? • What form of care are we comfortable with? • Does our employer have a company sponsored childcare program? • What parts of town can we reach?

Child daycare Points to consider: All kitas which are near your home or on (KITA) preparation the way to work are a possibility. You can • Which kitas can we get to? find out the addresses of the kitas here: • Which kitas would be a possibility? www.kindernetfrankfurt.de

Contact the kitas by phone. How many www.kindernetfrankfurt.de offer an open day? Find out the dates and get to know the kita.

Enter your details in kindernetfrankfurt.de There are two options for entering your details and and register your child in advance. making an advance reservation for a place: • in the Internet www.kindernetfrankfurt.de • in person at the Infobörse Kinderbetreuung/In- fobörse Kindertagesbetreuung (daycare info office)

Seehofstraße 41, 60594 Frankfurt am Main Telephone: +49 212-36564, E-Mail: [email protected] www.kindernetfrankfurt.de Telephone times: Mon. 9.00 am-1.00 pm and Wed. 2.00 pm-5.00 pm Opening times, personal consultation: Tues. and Turs. 2.00 pm-5.00 pm, Fri. 9.00 am-1.00 pm

Preparations Contact the relevant daycare service The contact details for the daycare services: for the daycare where you will receive advice from daycare Infobörse Kindertagesbetreuung minders/carers minders/carers as well as their details Seehofstraße 41, 60594 Frankfurt am Main Telephone: +49 212-36564, E-Mail: [email protected] www.kindernetfrankfurt.de Telephone times: Mon. 9.00 am-1.00 pm and Wed. 2.00 pm-5.00 pm Opening times, personal consultation: Tues. and Turs. 2.00 pm-5.00 pm, Fri. 9.00 am-1.00 pm

You can only find a childcare place for your child via www.kindernetfrankfurt.de

35 How long do we need to wait for a place, what will it cost and where can we get financial assistance?

Daycare places are assigned directly by the child daycare facilities in accordance with certain criteria. For instance, consid- Emergencies eration is given to the respective family situation, whereas less priority is given In emergencies, the Notmütterdienst to the rank in the waiting list. Some (Emergency Mothers Service) can assist families are quickly accepted because parents. In Frankfurt, this service is also the child is a good fit for the group. available by the hour. Statutory health Others may have to wait a little longer. insurance can pay for household help or, The monthly base fee is EUR 198 for a if you do not have health insurance, the full-time place, EUR 158 for a part-time social welfare office can assume the cost. place, and EUR 138 for a half-day place. The statutory health insurance can pay for Those who are unable to finance the a household help. This requires a doctor’s payments themselves can apply for an certificate, for instance from your primary assumption of the costs at the relevant care physician. Your health insurance car- social welfare office in the town hall – rier has addresses for support services. It the child and youth aid economic ser- is also an option for your health insurance vice. The addresses of the social welfare carrier to pay for someone you know. offices in the town halls are listed on Notmütterdienst – Familien- und Seniorenhilfe (Emergency Mothers Service – Family and Senior Citizens) page 27. Further info.: Sophienstraße 28, 60487 Frankfurt am Main Tel.: 069 951 03 30, www.notmuetterdienst.de www.kindernetfrankfurt.de, Frankfurter Kinderbüro key word: Infoportal Schleiermacherstraße 7, 60316 Frankfurt am Main Tel.: 069 212-39001 Email: [email protected] www.frankfurter-kinderbuero.de Office hours: Mon. – Fri., 9:00 a.m. – 5:00 p.m. U4: Underground station Höhenstraße

36

family phase by qualified session st morning or afternoon or morning Features privateAt homes, flexible care schedules, placement one-on-one surroundings, family care, of qualified daycare mothers and fathers by the daycare board – supervised by the City of Frankfurt Main am • Pedagogically trained child care worker in-house kitchen from Provisions • • Elected parental board • Pedagogically trained child care worker • Full provisions (board, nappies) • Elected parental board • Pedagogically trained child care worker Provisions • • Elected parental board • Pedagogically trained child care worker (board, diapers) provisions Full • • Elected parental board • Pedagogically trained child care worker Provisions • • Elected parental board Care on a maximum of 3 days per week • Support during the 1 leaders, reinforcement of parenting skills, initial group group initial skills, parenting of leaders, reinforcement experience for the child with playing and exercising in the parent’s attendance; group offers and open meeting locations for the duration to 3 years of 1.5 Depending on concept: professionally trained staff, volunteers, paid staff, professionally trained staff

Sponsor Individuals Kita Frankfurt Kita Frankfurt sponsors Private Kita Frankfurt sponsors Private sponsors Private sponsors Private and Church charitableprivate sponsorships City of Frankfurt, sponsors Private Care type Max. 5 children 1 child care worker children 5 1 child care worker children 5 1 child care worker children 5 1 child care worker 5 to 9 children 1 child care worker 5 to 9 children 1 child care worker 5 to 6 children 1 child care worker 3 to 6 children 1 to 2 session leaders Group size Generally children 1-5 children9 to 11 children 15 children9 to 12 children to 18 15 children9 to 12 children to 18 15 children6 to 12 children to 12 10 parents with Up to 30 families, depending on facility at space to per .00 275.00 .00 4 90 per month per month* per month* per month* per month* per month* per per month per .00 .00 .00 .00 .00 .00 .00 75.00 to E 198 198 198 198 198 198 130 appointment Free of charge Approx. E Approx. Fees (parental fees) E (if publicly funded) depending on care duration Full day place E Full day place E Full day place E Full day place E Full day place E Full day place E E Approx. E Opening Opening hours Customized care schedules Mon.– Fri., a.m. –~5:00~7:00 p.m half-day and part-time possible places Mon.– Fri., a.m. –~5:00~7:00 p.m half-day and part-time possible places Mon.– Fri., a.m. –~5:00~7:00 p.m half-day and part-time possible places Mon.– Fri., a.m. –~5:00~7:00 p.m half-day and part-time possible places Mon.– Fri., a.m. –~5:00~7:00 p.m half-day and part-time possible places Mon.– Fri., a.m. –~5:00~7:00 p.m half-day and part-time possible places 3 hours days on 2-3 per week – 2 hours1.5 weekly once call Please Age of Children Starting at 8 weeks 8 weeks to 3 years Age expanded group 1 year to 7 years 8 weeks to 3 years 1 to 7 years 1 to 7 years and 1 to 12 years 3 to 7 years 1.5 Approx. to 3 years 0 to 4 years 0 to 3 years Care offersCare for children under 3 years age of in Frankfurt am Main Offer format CHILD DAYCARE NURSERY CENTRE) (CHILDREN’S GROUP FOR CRAWLING BABIES CHILDREN’SCENTRE MULTI-AGE FACILITY NURSERY CHILDREN’S KINDERGARTEN MINI PARENT CHILD GROUPS INFOFAMILY CAFÉ Family). Youth and Financial Services and Social Service Offices – (Youth Wirtschaftsdienst Jugend und Familie * Income dependent support possible via the Jugend und Sozialamt –

37 Money makes the world go around

A child can make your finances go hay- Child Benefit wire. You will have to deal with new (Kindergeld) ... expenses but can also benefit from new sources of income. Four governmental … to the amount of EUR 194 per month agencies are important for you when is paid after filing an application with the questions arise: the Familienkasse (Fam- Familienkasse (Family Fund). ily Fund), the Sozialrathaus (Social Wel- Kindergeld bei der Familienkasse in der Agentur für Arbeit Frankfurt fare Office), the Jobcentre (Job Centre) (Child Benefit from the Family Fund at the Frankfurt Employment Agency) and the Amt für Wohnungswesen Fischerfeldstraße 10–12, 60311 Frankfurt am Main Tel.: 0800 455 553 0, Fax: 069 217-12430 (Department for Housing Affairs). Email: [email protected] www.familienkasse.de

38 Parental Benefit Parental Benefits Plus... (Elterngeld) ... (Elterngeld Plus) ...

… depends on your income. It is gen- ... is particularly interesting if you want erally 65 – 67% of the average income to work part time during the first year. before the birth of your child, a little In this case, a normal parental benefit more for several children, but no less month becomes two parental benefit than EUR 300. This amount is credited plus months. Up to 24 parental benefit toward the benefit for parents who plus months are possible. The sum of the receive unemployment compensation II. parental benefit plus is maximum half of

Amt für Versorgung und Soziales the parental benefit which you are enti- (Office for Support and Social Affairs) Walter-Möller-Platz 1, 60439 Frankfurt am Main tled to without a part time income. Tel.: 069 15671 Email: [email protected]

If both parents work at the same time in four subsequent months, 25 to 30 hours a week, they also get, as a partnership bonus, four months parental benefit plus extra each. Further information available at: www.elterngeld-plus.de.

Amt für Versorgung und Soziales (Social Security and Provision Office) Walter-Möller-Platz 1, 60439 Frankfurt am Main Tel.: 069 15671 Email: [email protected]

39 Child Allowance Household Advance (Kinderzuschlag) ... (Unterhaltsvorschuss)

... to the amount of EUR 140 per month If you are a single parent household is also paid by the Familienkasse (Family and do not receive sufficient support Fund). It depends on the family income. from the other parent, you are eligible Couples who have less than EUR 900 for Unterhaltsvorschuss (household at their disposal per month can apply advance) in accordance with the Un- for Kinderzuschlag (Child Allowance). terhaltsvorschussgesetz (Household The maximum income threshold for Advance Act). Please refer to your So- two parents with two children is EUR zialrathaus (Social Welfare Office). 1380. For single parent households the threshold is EUR 600 per month. Kinderzuschlag (Child Allowance) can also be applied for at the Familienkasse (Family Fund). For further information please visit www.kinderzuschlag.de.

40 When money is tight ...

… the Sozialrathaus (Social Welfare SOZIALRATHÄUSER COMMUNITY AND SOCIAL WELFARE OFFICES Office) in your part of town will provide For Fechenheim, Riederwald, Seckbach and assistance, for instance on financial Bergen-Enkheim Sozialrathaus Ost, Voltenseestraße 2 aid, or issues related to the Asylbewer- 60388 Frankfurt am Main, Tel.: 069 212-41211 Email: [email protected] bergesetz (Asylum Applicant Act). For Alt- und Innenstadt, Bornheim, Nordend Sozialrathäuser can be found at www. and Ostend Sozialrathaus Ost, Dienstort Bornheim frankfurt.de, or simply ask the Jugend Eulengasse 64, 60385 Frankfurt am Main Tel.: 069 212-30547, Email: [email protected] und Sozialamt (Youth and Social Ser- For Bockenheim, Rödelheim, Hausen, Praunheim vices) hotline on 069 212-44900 for the and Westend-Süd Sozialrathaus Bockenheim, Rödelheimer Straße 45 responsible Sozialrathaus (Social Welfare 60487 Frankfurt am Main, Tel.: 069 212-74304 Email: [email protected] Office). For Dornbusch, Westend-Nord, Nordend-West, Eschersheim, Eckenheim and Preungesheim Sozialrathaus Dornbusch, Am Grünhof 10 60320 Frankfurt am Main, Tel.: 069 212-70735 Email: [email protected]

For Griesheim, Gallusviertel, Gutleutviertel and Bahnhofsviertel Sozialrathaus Gallus, Rebstöcker Straße 8 60326 Frankfurt am Main, Tel.: 069 212-38189 Email: [email protected]

For Zeilsheim, Unterliederbach, Sossenheim, Nied, Höchst and Sindlingen Sozialrathaus Höchst, Palleskestraße 14 65929 Frankfurt am Main, Tel.: 069 212-45527 Email: [email protected]

For Niederursel, Heddernheim, Ginnheim, Kalbach- Riedberg, Bonames, Frankfurter Berg, Berkersheim, Harheim, Nieder-Erlenbach, Nieder-Eschbach and Praunheim Sozialrathaus Nord, Jugend- und Sozialamt Emil-von-Behring-Straße 14, 60439 Frankfurt am Main Tel.: 069 212 32274, Email: [email protected]

For Sachsenhausen-Süd, Sachsenhausen-Nord, Oberrad, Niederrad, Goldstein and Schwanheim Sozialrathaus Sachsenhausen, Paradiesgasse 8 60594 Frankfurt am Main, Tel.: 069 212-33811 Email: [email protected]

41 Questions regarding unemployment benefit (Arbeitslosengeld II, Hartz IV) …

… are best addressed to the Jobcentre (Job Centre). Women and men between the ages of 15 and 65 who are able to The Frankfurt Pass ... work and fulfil the required criteria are eligible. If you move into a new flat you … with an income limit, for example, can also receive benefits for the first of 1,181 Euros in a 2 person house- furnishings incl. oven, washing machine hold or an income limit of 1,449 euros and other appliances. Pregnant women in a 3 person household, you can ap- and single parents can claim additional ply for this at the Sozialrathaus (social benefits. welfare office in the town hall). For Jobcenter Frankfurt (Job Centre Frankfurt) Tel.: 069 217-13493 each additional person in your house- www.arbeitsagentur.de hold, the limit increases by 269 euros. The Frankfurt Pass offers reduced Educational and Care entry to e.g. museums, zoo, the palm Package (Bildungs- und garden, theatres and swimming pools. Teilhabepaket) ... It also offers reduced monthly tickets for local public transport in Frankfurt. … is for parents who receive unemploy- It is recommended that babies also ment benefit II, social benefits, supple- have the Frankfurt Pass. mentary child allowance or housing benefit, or who have a low income. The Educational and Care Package offers allowances e.g. for baby swimming courses, sports association, lunch in the nursery and baby crawling groups, and much more. Your job centre or social

42 welfare office can offer further informa- When the apartment tion. You can submit the application has become too small ... along with the required documentation in person at the respective Jobcentre … the Amt für Wohnungswesen (Office (Job Centre) (for recipients of SGB-II for Housing Affairs) will provide hous- and employable persons), or at your local ing placement services. This agency is Sozialrathaus (Social Welfare Office) also home to the advisory and service (for recipients of SBG XII and non-em- office for housing projects for parents ployable persons), or alternatively, who wish to arrange housing projects send these by mail to the respective together with other families. The office office. Recipients of Wohngeld (Housing will also answer any questions about Assistance) and Kinderzuschlag (Child conditions under which mothers and Allowance) send their application to: fathers with low incomes can apply for Zentrales Team, 51.A66, Wohngeld (Housing Assistance).

Mainzer Landstraße 315–321, Amt für Wohnungswesen (Office for Housing Affairs) 60326 Frankfurt am Main Adickesallee 67–69, 60322 Frankfurt am Main Tel.: 069 212-34742 Team Bildung und Teilhabe Service line for Housing Assistance: 069 212-47100 (Education and Care Team) www.wohnungsamt.frankfurt.de Tel.: 069 212-33133 Email: [email protected] Applications and information on the Internet at www.frankfurt.de und www.jobcenter-ge.de.

43 Caritas, Sozialdienst katholischer Frauen (Social Services by Catholic Women) and Diakonie (Social Welfare Services) also provide access to church foundation resources. The support offices for women provided by the Diakonisches Financial support for Werk (Social Welfare Services) grant diapers and the like resources from the “Stiftung für das Leben” (Foundation for Life) of the In individual emergency situations, pro Protestant Church in Hesse and Nassau familia and church support offices will to women who are not supported by provide resources from the “Bundes- the Bundesstiftung (Federal Foundation). stiftung Mutter und Kind – Schutz des Support is flexible and available on a ungeborenen Lebens” (Federal Mother case by case basis, and is not tied to and Child Foundation – Protection of the conditions of the Bundestiftung Unborn Life) for the necessary purchases which apply to foreign nationals for in connection with pregnancy and instance, asylum applicants can also birth, and will help with the application receive support. An application can (best filed by the 28th week of preg- only be filed after birth. nancy). A requirement for expectant mothers without a German passport is The support office for Caritas and the a settlement permit / residence permit Sozialdienst katholischer Frauen (Social which is still valid at the time of birth or the so-called temporary residence permit for foreign students.

44 Services by Catholic Women) awards resources from the Bishop’s Assistance Fund for the Limburg Diocese to women in particularly dire situations and also in difficult immigration law cases. The application can be filed independent of an application with the Bundesstiftung (Federal Foundation).

Starting with the 13th week of pregnancy, recipients of unemployment compensation II or Sozialhilfe (Social Security Benefits) are eligible for Recipients of unemployment benefit II additional resources to cover the needs should refer to the Job Centres, recipi- of pregnant women to the amount of ents of Sozialhilfe (Social Security Ben- 17 percent of the base rate. They are efits) refer to the Sozialrathäuser(Com - also eligible for a onetime assistance munity and Social Welfare Offices). payment for the required initial Beratungsstelle für Frauen (Assistance Office for Women) provisions (baby clothing, bed, Alfred-Brehm-Platz 17, 60316 Frankfurt am Main Tel.: 069 943 502 30, Fax: 069 943 502 35 clothing cabinet, used baby car- Email: [email protected] www.diakonischeswerk-frankfurt.de/zefra riage, changing table). In Frank- Caritasverband Frankfurt e.V. Frauenberatung furt, this subsidy amounts to a maxi- (Caritas Association Frankfurt Women’s Consulting Centre) mum of EUR 550. If you already have Affentorplatz 1, 60594 Frankfurt am Main Tel.: 069 254 931 22, Fax: 069 254 931 50 a small child under the age of two, the Email: [email protected] www.caritas-frankfurt.de amount is reduced to EUR 275. Any pro familia support from the “Bundesstiftung Palmengartenstraße 14, 60325 Frankfurt am Main Tel.: 069 907 447 44, Fax: 069 907 447 30 Mutter und Kind” (Federal Mother and Email: [email protected], www.profamilia.de

Child Foundation) is not counted. Sozialdienst katholischer Frauen e.V. (Social Services by Catholic Women) Applications can be filed as early as Kriegkstraße 36, 60326 Frankfurt am Main Tel.: 069 973 82 30, Email: [email protected] three months before birth. www.skf-frankfurt.de

45 Any questions? The Family Information Centres can tell you which authorities are responsible for which issues, from A for Adoption to H for Housing assistance. You can reach the Family Information Centres in all parts of the State of Hesse at the local rate by ringing 0180 235 83 76. For any other questions which arise, the Frankfurt Children‘s Office is available to you.

FRANKFURTER KINDERBÜRO Schleiermacherstraße 7, 60316 Frankfurt am Main Tel.: 069 212-39001, Email: [email protected] www.frankfurter-kinderbuero.de Office hours: Mon.–Fri., 9:00 a.m.–5:00 p.m. U4: Underground station Höhenstraße

46 DirectoryAdressenverzeichnis of Addresses

Beratungs- und Interventionsstelle für Frauen Agentur für Arbeit Frankfurt Beratungszentrum am Frauenhof Fischerfeldstraße 10 –12, 60311 Frankfurt am Main Schwanheimer Straße 7, 60528 Frankfurt am Main Telefon: 0800 455 553 0 Telefon: 069 430 547-66, Fax: 069 430 547-67 Mobil: 0172 619 89 84 Aktion Moses: 069 973 8230 E-Mail: [email protected]. www.frauenhaus-frankfurt.de Amt für Wohnungswesen Adickesallee 67–69, 60322 Frankfurt am Main BMFSJF Bundesministerium für Familie, Telefon: 069 212-34742 Senioren, Frauen und Jugend Servicetelefon für Wohngeld: 069 212-47100 Telefon: 030 201 791 30 www.wohnungsamt.frankfurt.de Bund freiberuflicher Hebammen Deutschland Amt für multikulturelle Angelegenheiten (Amka) Telefon: 069 795 349 71, E-Mail: [email protected] AmkA.Info – Information, Orientierung, Vermittlung www.bfhd.de Mainzer Landstraße 293, 60326 Frankfurt am Main Telefon: 069 212-41515, E-Mail: [email protected] www.amka.de, www.vielfalt-bewegt-frankfurt.de Caritasverband Frankfurt e.V. Anlaufstelle für Mädchen und Frauen, die von Frauenberatung sexualisierter, digitaler und körperlicher Gewalt Affentorplatz 1, 60594 Frankfurt am Main bedroht oder betroffen sind Telefon: 069 254 931 22, Fax: 069 254 931 50 Kasseler Straße 1a, 60486 Frankfurt am Main E-Mail: [email protected] Telefon: 069 709 494 www.caritas-frankfurt.de E-Mail: [email protected] www.frauennotruf-frankfurt.de Informationen für die Versorgung nach einer Vergewalti- gung finden Sie unter: soforthilfe-nach-vergewaltigung.de Deutscher Kinderschutzbund Bezirksverband Frankfurt am Main e.V. Arbeitskreis Jugendzahnpflege für Frankfurt Comeniusstraße 37, 1. Stock, 60389 Frankfurt am Main und den Main-Taunus-Kreis Telefon: 069 970 901 10 Mainluststraße 17, 60329 Frankfurt am Main E-Mail: [email protected] Telefon: 069 232 414, E-Mail: [email protected] www.kinderschutzbund-frankfurt.de

Drogenreferat Alte Mainzer Gasse 37, 60311 Frankfurt am Main Babylotsen in Frankfurt: www.babylotse-frankfurt.de Telefon: 069 212-30124 E-Mail: [email protected] Beratungsstelle für Frauen www.drogenreferat.stadt-frankfurt.de Alfred-Brehm-Platz 17, 60316 Frankfurt am Main Telefon: 069 943 502 30, Fax: 069 943 502 35 E-mail: [email protected] www.diakonischeswerk-frankfurt.de/zefra Elterngeldstelle beim Amt für Versorgung und Soziales Beratung und Begegnung für Frauen Walter-Möller-Platz 1, 60439 Frankfurt am Main Caritasverband Frankfurt e.V. Telefon 069 15671, E-Mail: [email protected] Affentorplatz 1, 60594 Frankfurt am Main Telefon: 069 254 931-22, Fax: 069 254 931-50 Evangelische Familienbildung E-Mail: [email protected] Darmstädter Landstraße 81, 60598 Frankfurt am Main Telefon: 069 605 004-11 Kursinformationen/Anmeldebüro Beratungs- und Interventionsstelle Telefon: 069 605 004-40 Sekretariat Frauen helfen Frauen e.V. E-Mail: [email protected] Berger Straße 40–42, 60316 Frankfurt am Main E-Mail: [email protected] Telefon: 069 489 865 51, E-Mail: [email protected] www.familienbildung-ffm.de www.frauen-helfen-frauen-ffm.de Elterntelefon: 0800 111 0 550

47 Evangelische Familienbildung Höchst Frühförderstellen und die sozialpädiatrischen Leverkuser Straße 7, 65929 Frankfurt am Main Zentren finden Sie unter www.asffh.de Telefon: 069 759 367 280 E-Mail: [email protected] www.familienbildung-ffm.de Gesundheitsamt Evangelisches Kinder- und Familienzentrum Goldstein Breite Gasse 28, 60313 Frankfurt am Main An der Schwarzbachmühle 18b, 60529 Frankfurt am Main Telefon: 069 212-33970 Telefon: 069 660 557 771 0, Fax: 069 660 557 771 9 E-Mail: [email protected] E-Mail: [email protected] www.gesundheitsamt.stadt-frankfurt.de

Evangelisches Kinder- und Familienzentrum Innenstadt Giftnotruf: 06131 19240 Bleichstraße 44, 60313 Frankfurt am Main Telefon: 069 292 384 Goethe-Universität E-Mail: [email protected] www.uni-frankfurt.de/39392181/familie

FamilienGesundheitsZentrum Handwerkskammer Frankfurt-Rhein-Main Neuhofstraße 32 H, 60318 Frankfurt am Main Bockenheimer Landstraße 21, 60325 Frankfurt am Main Günthersburgallee 14 H, 60316 Frankfurt am Main Telefon: 069 971 72-818, E-Mail: [email protected] Telefon: 069 591 700, Fax: 069 593 129 www.hwk-rhein-main.de E-Mail: [email protected] Hessisches Amt für Versorgung und Soziales Familien-Markt Walter-Möller-Platz 1, 60439 Frankfurt am Main Röntgenstraße 10, 60388 Frankfurt am Main Telefon: 069 15671 Telefon: 069 247 514 9-6550

Familienzentrum Monikahaus Kriegkstraße 36, 60326 Frankfurt am Main IB Kinder- und Familienzentrum Griesheim Telefon: 069 973 82 30 Platanenstraße 11, 65933 Frankfurt am Main E-Mail: [email protected] Telefon: 069 219 389 7-13/-17, Fax: 069 219 389 711 www.skf-frankfurt.de E-Mail: [email protected] www.ib-kitas.de/angebote/standort/210624 FiM – Frauenrecht ist Menschenrecht e.V. Varrentrappstraße 55, 60486 Frankfurt am Main IHK Frankfurt am Main Telefon: 069 970 979 70 Börsenplatz 4, 60313 Frankfurt am Main E-Mail: [email protected] Telefon: 069 2197 1207 oder 1508 www.fim-frauenrecht.de E-Mail: [email protected], www.frankfurt-main.ihk.de

Frankfurter Kinderbüro Infobörse Kindertagesbetreuung Schleiermacherstraße 7, 60316 Frankfurt am Main Seehofstraße 41, 60594 Frankfurt am Main Telefon: 069 212-39001 Telefon: 069 212-36564 E-Mail: [email protected] E-Mail: [email protected] www.frankfurter-kinderbuero.de www.frankfurt.de/kinderbetreuung Öffnungszeiten: Mo.– Fr., 9.00 –17.00 Uhr U4: Haltestelle Höhenstraße Informationszentrum für Männerfragen e.V. Sandweg 49, 60316 Frankfurt am Main Frankfurter Kinder- und Jugendschutztelefon Telefon: 069 495 04 46 0800 20 10 111 (gebührenfrei) E-Mail: [email protected] Mo.– Fr., 8.00 –23.00 Uhr www.maennerfragen.de Sa., So. und Feiertage 10.00–23.00 Uhr Internationales Familienzentrum e.V. (IFZ) Frankfurt University of Applied Sciences Interkulturelle Familienbildung Familienbüro Ostendstraße 70, 60314 Frankfurt am Main Nibelungenplatz 1, Gebäude 6 / 2.OG Telefon: 069 943 444-0 60318 Frankfurt am Main E-Mail: [email protected] Telefon: 069 153 328 66 www.ifz-e.de E-Mail: [email protected]

Frauennotruf: 069 709 494

48 Kinder- und Familienzentrum Ostend Jobcenter Frankfurt Ostendstraße 70–72, 60314 Frankfurt am Main Telefon: 069 217-13493, www.arbeitsagentur.de Telefon: 069 403 547 11, Fax: 069 403 547 12 E-Mail: [email protected], www.ifz-ev.de Jugendjobcenter Hainer Weg 44, 60599 Frankfurt am Main Kinder- und Familienzentrum Riederwald Telefon: 069 217-13493, E-Mail: jobcenter-frankfurt-am- Raiffeisenstraße 70, 60386 Frankfurt am Main [email protected] Telefon: 069 421 066, E-Mail: [email protected] www.kifaz-riederwald.de

Kleider am Alleehaus, Königsteinerstraße 130 Katholische Familienbildung Frankfurt 65929 Frankfurt am Main, Telefon: 069 300 646 92 Tituscorso 2b, 60439 Frankfurt am Main Telefon: 069 133 077 900 Kleiderladen Griesheim E-Mail: [email protected] Alte Falterstraße 16, 65933 Frankfurt am Main www.fbs-frankfurt.de Telefon: 069 353 506 16

Kinderärztlicher Notdienst in der Uniklinik Kleiderladen Sachsenhausen Theodor-Stern-Kai 7, Haus 32 Eingang C Elisabethenstraße 15–17, 60594 Frankfurt am Main 60596 Frankfurt am Main, Telefon: 069 630-17170 Telefon: 0173 248 918 8 Notaufnahme Telefon: 069 630-15249

Kindergeld bei der Familienkasse in der Agentur für Arbeit Frankfurt Landesverband Hessischer Hebammen Fischerfeldstraße 10–12, 60311 Frankfurt am Main www.hebammen-hessen.de Telefon: 0800 455 553 0, Fax: 069 217-12430 Telefon: 0561 316 064 4, E-Mail: [email protected] E-Mail: [email protected] www.familienkasse.de

Kindernotfallambulanz in der Kinderklinik Mainova Notruf: 213 881 10 am Klinikum Frankfurt Höchst Gotenstraße 6–8, 65929 Frankfurt am Main MUKIVA Kinder- und Familienzentrum e.V. Telefon: 069 310 633 22 Rendeler Straße 48, 60385 Frankfurt am Main Telefon: 069 447 460, E-Mail: [email protected] Kinder- und Familienzentrum Eckenheim www.mukiva.de Sigmund-Freud-Straße 119, 60435 Frankfurt am Main Telefon: 069 954 150 60 E-Mail: [email protected] Nachbarschaftszentrum Ginnheim e.V. Kinder- und Familienzentrum Fechenheim Ginnheimer Hohl 14, HH, 60431 Frankfurt am Main Familienbildung im Kinder- und Familienzentrum Fechenheim Telefon: 069 530 566 79, E-Mail: [email protected] Am Hennsee 21, 60386 Frankfurt am Main www.nbz-ginnheim.de Telefon: 069 426 940 79, Fax: 42 69 45 70 E-Mail: [email protected], www.fgzn.de/kifaz Selbsthilfe und Nachbarschaftszentrum Ostend e.V. Waldschmidtstraße 39, 60316 Frankfurt am Main Kinder- und Familienzentrum Monikahaus Telefon: 069 439 645, Fax: 069 436 972 Kriegkstraße 32–36, 60326 Frankfurt am Main E-Mail: [email protected], www.nbz-ostend.de Telefon: 069 973 823 0, Fax: 069 973 823 55 E-Mail: [email protected] Notmütterdienst – Familien- und Seniorenhilfe Sophienstraße 28, 60487 Frankfurt am Main Kinder- und Familienzentrum Morgenstern Telefon: 069 951 03 30, www.notmuetterdienst.de Platenstraße 77, 60431 Frankfurt am Main Telefon: 069 560 202 58, Fax: 069 560 202 69 E-Mail: [email protected] www.caritas-frankfurt.de pro familia Palmengartenstraße 14, 60325 Frankfurt am Main Kinder- und Familienzentrum Nordwest Telefon: 069 907 447 44, Fax: 069 907 447 30 Thomas-Mann-Straße 6b, 60439 Frankfurt am Main E-Mail: [email protected], www.profamilia.de Telefon: 069 957 761 96, Fax: 069 576 086 17 E-Mail: [email protected] www.kifaz-nordwest.de

49 Für Niederursel, Heddernheim, Ginnheim, Schreiambulanz des SPZ/Clementine Kinderhospital Kalbach-Riedberg, Bonames, Frankfurter Berg, Theobald-Christ-Straße 10, 60316 Frankfurt am Main Berkersheim, Harheim, Nieder-Erlenbach, Telefon: 069 943 409 539, E-Mail: [email protected] Nieder-Eschbach und Praunheim www.spz-frankfurt.de Sozialrathaus Nord, Jugend- und Sozialamt Emil-von-Behring-Straße 14, 60439 Frankfurt am Main Selbsthilfekontaktstelle Telefon: 069 212 32274, E-Mail: [email protected] Sonnemannstraße 3, 60314 Frankfurt am Main Telefon: 069 559 444, Fax: 069 559 380 Für Sachsenhausen-Süd, Sachsenhausen-Nord, E-Mail: [email protected] Oberrad, Niederrad, Goldstein und Schwanheim www.selbsthilfe-frankfurt.net Sozialrathaus Sachsenhausen, Paradiesgasse 8 60594 Frankfurt am Main, Telefon: 069 212-33811 Sorgentelefon für Kinder und Jugendliche E-Mail: [email protected] 0800 111 03 33 Studentenwerk Frankfurt SOS Kinder- und Familienzentrum Sossenheim Telefon: 0180 178 83 36 Alt Sossenheim 9, 65936 Frankfurt am Main Telefon: 069 370 043 0-0, Fax: 069 3700 430-29 E-Mail: [email protected] www.sos-kinderdorf-frankfurt.de Team Bildung und Teilhabe Telefon: 069 212-33133 Sozialdienst katholischer Frauen e.V. E-Mail: [email protected] Kriegkstraße 32–36, 60326 Frankfurt am Main Anträge und Informationen im Internet unter Telefon: 069 973 82 30 www.frankfurt.de und www.jobcenter-ge.de E-Mail: [email protected], www.skf-frankfurt.de

SOZIALRATHÄUSER VbFF – Verein zur beruflichen Förderung von Frauen e.V. Für Fechenheim, Riederwald, Seckbach und Walter-Kolb-Straße 1–7, 60594 Frankfurt am Main Bergen-Enkheim Telefon: 069 795 09 90, E-Mail: [email protected] Sozialrathaus Ost, Voltenseestraße 2 www.vbff-ffm.de 60388 Frankfurt am Main, Telefon: 069 212-41211 E-Mail: [email protected] Verband alleinerziehender Mütter und Väter e.V. Adalbertstraße 15–17, 60486 Frankfurt am Main Für Alt- und Innenstadt, Bornheim, Nordend, Ostend Telefon: 069 979 818 84, E-Mail: [email protected] Sozialrathaus Ost, Dienstort Bornheim www.vamv-frankfurt.de Eulengasse 64, 60385 Frankfurt am Main Telefon: 069 212-30547, E-Mail: [email protected] Verband binationaler Familien und Partnerschaften, iaf e.V. Für Bockenheim, Rödelheim, Hausen, Praunheim Ludolfusstraße 2–4, 60487 Frankfurt am Main und Westend-Süd Telefon: 069 713 75 60 Sozialrathaus Bockenheim, Rödelheimer Straße 45 E-Mail: [email protected] 60487 Frankfurt am Main, Telefon: 069 212-74304 www.frankfurt.verband-binationaler.de E-Mail: [email protected]

Für Dornbusch, Westend-Nord, Nordend-West, Eschersheim, Eckenheim und Preungesheim Walter-Kolb-Stiftung e.V. Sozialrathaus Dornbusch, Am Grünhof 10 Braubachstraße 30-32, 60311 Frankfurt am Main 60320 Frankfurt am Main, Telefon: 069 212-70735 Telefon: 069 212-40900, Fax: 069 212-40901 E-Mail: [email protected] E-Mail: [email protected]

Für Griesheim, Gallusviertel, Gutleutviertel World Shop Frankfurt und Bahnhofsviertel Mainzer Landstraße 349 (im Hinterhof), 60326 Frankfurt Sozialrathaus Gallus, Rebstöcker Straße 8 Telefon: 069 951097240, E-Mail: [email protected] 60326 Frankfurt am Main, Telefon: 069 212-38189 E-Mail: [email protected]

Für Zeilsheim, Unterliederbach, Sossenheim, Nied, Zentrum Familie – Haus der Volksarbeit e.V. Höchst und Sindlingen Eschenheimer Anlage 21, 60318 Frankfurt am Main Sozialrathaus Höchst, Palleskestraße 14 Telefon: 069 15010 65929 Frankfurt am Main, Telefon: 069 212-45527 E-Mail: [email protected], www.hdv-ffm.de E-Mail: [email protected]

50 In Case of Imminent Danger

Here are some important telephone intentionally pregnant or your baby is numbers if you happen to be in serious crying to the point of despair. Here are trouble. For example, if your ten-month the numbers where you can reach com- old baby has sucked on a detergent petent people who will help you to deal bottle, or swallowed Aspirin tablets, your with your respective situation. partner is threatening you, you are un-

Police: 110  Fire: 112 Poison Emergency Hotline: 06131 19240 Emergency Medical Help: 112 Pediatric Emergency Services at the University Hospital: 069 630-17170 Emergency Reception at the University Pediatric Emergency Services: 069 630-15249 Children’s Emergency Services at the Pediatric Clinic: 069 310 633 22 Crying Unit at the SPZ: 069 943 409 539 Frankfurt Children and Youth Protection Hotline: 0800 20 10 111 Women’s Emergency Hotline: 069 709 494 Aktion Moses*: 069 973 823 0 Troubled Children and Youth Hotline: 0800 111 03 33 Parent Hotline: 0800 111 0 550 Children’s Office: 069-212 39001 Mainova Emergency Hotline: 069 213-88110

“Aktion Moses (Moses Initiative)“ is a support service for pregnant women *in an acute life emergency, providing a person to talk to and help.

51 FRANKFURTER KINDERBÜRO Schleiermacherstraße 7 60316 Frankfurt am Main

Telephone: 069 212-39001 Fax: 069 430 247 Email: [email protected] www.frankfurter-kinderbuero.de

Office hours: Mon . – Fri., 9:00 a.m. – 5:00 p.m

U4: Underground station Höhenstraße

LEGAL NOTICE

Publisher: FRANKFURTER KINDERBÜRO Schleiermacherstraße 7 60316 Frankfurt am Main Telephone: 069 212-39001

Text: Susanne Schmidt-Lüer

Concept + Layout: SchneiderWagner Kommunikation www.schneiderwagner.de

Image source: fotolia, istock (27, 45), shutterstock (19)

All information is subject to change without prior notice. Reprint only with the publisher’s written consent. © Frankfurter Kinderbüro 2018

Stand 11/ 2018