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16/17 Welcome to Friendlyway 16/17 Welcome to friendlyway 1998-2016 Dear valued customers and readers, 1998 was an incredibly successful year. The economy was booming, and there was an exciting, electrifying atmosphere of pioneering and innovation. The “Smart” car manufacturer was producing the first Smart cars; the European Central Bank was founded; the construction contract for the ISS international space station was signed. Microsoft, Unterschleißheim In our elated mindset, we would have thought it entirely feasible for our company to turn into one of the wor- ld’s leading providers of digital self-service and electronic adscreens over the coming decade. However, even „This professional friendlyway security solution we were surprised to find out that our average annual growth has been above 60% – three times the growth of the market we work in. Today, a grand total of 50,000 friendlyway solutions are being deployed in over 49 countries. Looking back over the past decade, we are especially pleased with our never-ending whirlwind of allows us to get feedback during the event on ideas and inventions. Many of the major innovations in our field can be traced back directly to the pioneering work of friendlyway AG. In fact, some of our products have turned into blueprints for our competitors on an Tablet PC [...].„ international scale. Despite our past achievements, however, we are confident that the success story of friendlyway AG is only just beginning. There has been a veritable explosion in demand for self-service solutions and digital ad- screens in public areas. New usage scenarios are emerging that no one could have anticipated. Who would have believed it possible that one day there would be mobile digital kiosk systems and apps to accompany customers around car dealerships or museums? The concept of work desks and conference tables consis- ting of large-format touch screens would have seemed like science fiction even a few years back. It remains to be seen what comes next! We hope you will enjoy reading about our many products, services, and solutions, and we would also love to know your feedback. We will gladly respond to your questions and suggestions in person – just e-mail us at [email protected] or [email protected]. Yours sincerely, Klaus Trox Borys Strączek CEO CTO 3 3233 GoodGründe Reasons für friendlyway for friendlyway friendlywayfriendlyway - A– StatussymbolStatus Symbol des of ErfolgsSuccess friendlywayfriendlyway – Zuverlässigkeit - Reliability Through durch Qualität Quality 18. friendlyway’s terminal shells are exclusively manu- friendlyway - Software & Hardware from a Single factured20. friendlyway in Germany. setzt The ausschließlich “Made in Germany” modernste label lei- is friendlywaySupplier - Software & Hardware aus einer Hand 1. Die erfolgreichsten Marken der Welt setzen 9. Ausschließlich extrem hochwertig veredelte 1. The world’s most successful brands opt for friend- 8. The award-winning design of friendlyway’s products renownedstungsstarke for high Rechner quality von and Markenherstellern reliability. ein. auf friendlyway: Rolex, Bentley, Swarovski, BMW, Materialien kommen bei friendlyway Systemen 29. friendlyway bietet Ihnen Software und Hardware lyway: Rolex, Bentley, Swarovski, BMW, Mercedes has found its way into locations such as the Museum of 28. friendlyway is a single supplier for software as well Mercedes-Benz, Migros, Shell, Stanford University, zum Einsatz (Chrom, eloxalveredeltes Aluminium, 21. friendlyway setzt ausschließlich extrem langle- aus einer Hand. Ihr Vorteil: Geräte und Programme Benz, Migros, Shell, Stanford University, Microsoft, Modern Art in New York and San Francisco. 19. friendlyway’s products are based on a highly modu- as hardware. The advantage of this is that all devices Microsoft, Boeing, ebay, AOL, Yahoo, Nokia, Intel Edelstahl, Sicherheitsglas). bige Elektronikkomponenten ein. Dadurch sichern sind optimal aufeinander abgestimmt und getestet. Boeing, ebay, AOL, Yahoo, Nokia, Intel, and McDonalds lar design. All components can be replaced or upgraded and applications are optimally matched and extensively und McDonalds sind nur einige Beispiele unseres wir Ihre Investition. are just a few examples of our extensive international 10.9.Auf Only besonderen the finest Wunschmaterials können are used die inOberflä the production- at any time. 30.testedIn die forfriendlyway compatibility. Softwarelösungen sind mehr weltweiten Kundenstamms. customer base. chenof friendlywayauch mit Edelhölzern, systems: chrome,Silber, Gold anodized oder Edel- aluminum, 23. friendlyway Produkte sind zu fast 100% recycle- als 100 Jahre Entwicklerleistung geflossen. Erfah- 2. friendlyway Terminals kommen bei den exklu- steinfraktalenstainless steel, überzogen safety werden.glass. 20.bar friendlyway und damit besondersonly uses powerful,ressourcenschonend. state-of-the art rungen29. Moreaus thaninternationalen 100 combined Projekten years ofsorgen technical für sivsten Adressen zum Einsatz. Unter anderem eine ständige Verbesserung und Weiterentwicklung 2. friendlyway terminals are deployed at the most 11. friendlyway setzt ausschließlich kristallklare computers24. Mehr from als 90%renowned aller jemalsbrands. gebauten friendly- development have gone into friendlyway’s software der Systeme zu Ihrem Vorteil. exclusive• bei König locations Juan Carlos and for von the Spanien most exclusive in Madrid people und10. leuchtstarke Our globally Aktivmatrix patented Displays design hasder neuestenremained a cons- way Systeme sind noch immer einsatzbereit. Damit solutions. Experiences made through numerous in •the bei world. Princess These Camilla are justParker some Bowles of our & prominentPrince Generationtant production ein. feature throughout the years. Matching 21.gehören The friendlyway friendlyway product Systeme range zu includes den umwelt- easy ac- 31.projectsWenn es in einmalGermany Probleme and internationally geben sollte, ensure steht ongoing customers:Charles auf der HMS Scott new units can be ordered anytime. cessfreundlichsten (barrier-free) und products investitionssichersten as required by Systemen German law. Ihnenimprovements friendlyway andbei allensystem Fragen development. zur Verfügung 12. In friendlyway Outdoor Produkten werden spe- • bei König Abdullah II. von Jordanien in Amman am Markt. – unabhängig davon, ob die Soft- oder die Hardware zielle sonnenlichttaugliche Displays eingesetzt. • •Juan bei KöniginCarlos, Alia King von of JordanienSpain; in Madridin Amman 11. friendlyway only uses the latest crystal-clear, 22. All friendlyway products are subjected to extreme Ursache30. In des the Problems rare event ist. of a fault, friendlyway will provide • •Princess bei Kronprinz Camilla Abdullah Parker bin Bowles Abd al-Aziz & 13.high-luminancefriendlyway Produkte active werdenmatrix displays.nach den höchst- testsfriendlyway in special – weltweiterclimate chambers. Service the best possible support, regardless of whether the •Prince im saudischen Charles; Königspalaston the HMS Scottin Riad. en Qualitätsstandards gefertigt und zertifiziert. problems are caused by the hardware or the software. 25. friendlyway hat allein in Deutschland mehr friendlyway – Im Dienste und im Sinne unserer • Abdullah II, King of Jordan; in Amman Unter12. anderemfriendlyway’s nach outdoor den DIN products ISO Normen feature 9001 special 23. friendlyway products are tested, certified according 3. friendlyway Systeme gehören weltweit zu den als 1.700 lokale Servicepartner. Darüber hinaus Kunden • Alia, Queen of Jordan; in Amman unddisplays 9002. designed for sunlight exposure. to CE as well as the tough UL requirements in the U.S. friendlyway - Working With Our Customers • meistverkauftenCrown Prince Abdullah Produkten bin Abdihrer al-Aziz Art. Allein in verfügt friendlyway weltweit über ein Netzwerk 32.andDas For friendlyway-Team Our Customers verfügt über mehr als 14. friendlyway Produkte werden speziell auf ihre • EuropaRoyal Palace sind derzeit of Saudi über Arabia; 20.000 in„friendlies“ Riad im Ein- 13. friendlyway’s products are manufactured and friendlywayvon Standortpartnern - Worldwide Supportauf deren Service Sie sich zehn Jahre erfolgreiche Markterfahrung in über 400 Standfestigkeit hin geprüft. satz. certified according to the highest quality standards, verlassen können. Damit ist friendlyway als einer Hardware-31. The und friendlyway Softwareprojekten. team has had more than ten years 3. In their field, many friendlyway systems are best-sel- 15.includingAlle friendlyway DIN ISO Produkte 9001 and durchlaufen 9002. Tests in 24.der friendlyway wenigen Hersteller has more in than der Lage,1,700 Sieservice auch partners beim of professional experience in the field, having designed, friendlyway – zeitloses Design ling products – on a global scale. In Europe alone, more speziellen Klimakammern. in internationalenGermany alone. Einsatz In addition, von friendlyway friendlyway Produkten has a global 33. implemented,Es gehört zur Überzeugungand supported und over Philosophie 400 major von hardware than4. Das20,000 ultraschlanke “friendlies” Design are currently mit nur deployed.4,7 cm Profil- 14. All friendlyway products are tested for stability in networklokal zu of betreuen. local partners who provide faultless service and software projects. 16. Das friendlyway Produktspektrum umfasst bar- friendlyway die Kundenerwartungen zu übertreffen. maß beeindruckt auf den ersten Blick. mounted scenarios. and support. friendlyway is one of the very few kiosk rierefreie Produkte gemäß der gesetzlichen Anfor- 26. friendlyway
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